Customer Support Officer Jobs
About St Augustine's Centre
‘The St. Augustine Centre lays a clear path of hope for each of us. It is my family. Now I can start to live again.’ (Besara, Centre Member)
‘This place is a deep well of humanity and resilience in a world that needs these things so much.’ (Miles, Volunteer)
At our vibrant community centre in Halifax, we welcome refugees and people seeking asylum. Working across Calderdale with partners, we give people the practical support they need to rebuild their lives with dignity, and we offer a wide range of activities that help them feel happier and more connected.
We are a community of 22 staff (15 full-time equivalent), 150 volunteers, and over a thousand Centre Members from 86 countries. Our ‘Centre Members’ are people seeking sanctuary in Calderdale. 33% of our staff and trustees and 50% of our volunteers have lived experience of the asylum system; their insights and experiences shape what we do.
About you
Do you have a proven track record as a compassionate and inspirational leader or manager?
Do you have the skills to define and execute strategy, secure funding from multiple sources, build diverse partnerships, and ensure organisational compliance with the law and regulatory frameworks - all whilst overseeing the delivery of front-line services and a wide range of life-enhancing activities?
Do you care deeply about the challenges facing people fleeing war and persecution? Are you passionate about leading a unique humanitarian organisation which provides crucial practical support – and a deep sense of belonging – to some of the world’s most vulnerable people?
The role - your main responsibilities
- Provide clear leadership and strategic direction for the whole organisation, in collaboration with the Board of trustees, and with a spirit of positivity and possibility.
- Oversee the effective delivery of a diverse range of services, including immigration and asylum advice and a wide range of support and activities.
- Ensure the financial sustainability of the organisation including budgeting, monitoring and keeping the organisation well-funded and resourced.
- Work collaboratively, compassionately and effectively with trustees, staff, volunteers, Centre Members to inspire and lead an inclusive and enabling culture; including managing staff and overseeing all key processes and policies.
- Model our values of sanctuary, diversity, community, collaboration and growth and deliver on our purpose to provide practical support and challenge injustice.
- Engage with our Centre Members and amplify their voices at all times.
- Manage effective partnerships with voluntary and statutory organisations, funders and donors locally, regionally and nationally.
- Ensure that the work of St Augustine’s conforms to all legal, compliance, regulatory, charitable and funding requirements.
How to apply
- For detailed application instructions, including how to complete the application form, and to review the job pack with the person specification and job description, please visit our website’s job page.
- Application deadline: 10am on Monday 18th November 2024.
- Shortlisting notification: By Thursday 21st November 2024.
- Interview dates: Wednesday 27th or Thursday 28th November 2024.
Key information
- Hours: Full-time (37.5 hours a week)
- Location: Halifax, West Yorkshire (option to work from home occasionally)
- 7 weeks holiday per annum including bank holidays
- Employer pension contributions
St Augustine’s Centre is committed to safeguarding and promoting the welfare of children and adults at risk and expects all staff and volunteers to share this commitment. Recruitment of all staff and volunteers is robust and informed by our safer recruitment policy and procedures. Successful candidates will be required to undertake an enhanced DBS.
At our vibrant centre in Halifax, we welcome and support refugees and people seeking asylum, helping them to rebuild their lives with dignity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a difference in women's health and wellbeing?
Since 1932, The Bridge has been at the forefront of supporting our community, and we're looking for a dedicated Head of Finance to lead our financial strategy and management. In this vital role, you will lead on the financial processes, manage budgets, and ensure compliance with accounting standards.
Your expertise will be instrumental in maximising our income streams while providing insightful financial analysis to support decision-making.
If you have a strong background in finance, experience in the charity sector, and a commitment to our mission, we want to hear from you!
To apply please submit a CV and cover letter (of no more than two pages), through the Charity Job platform.
The client requests no contact from agencies or media sales.
No one should feel alone when diagnosed with primary bone cancer (PBC). The Bone Cancer Research Trust strives to provide a supportive network for all PBC patients to limit their feelings of isolation and anxiety. Given the rarity of the disease, many patients have never heard of it before they are diagnosed, and therefore access to reliable information is hugely important. The Bone Cancer Research Trust are the only charity to provide detailed information on all types of primary bone cancers and tumours. Our information has also won a British Medical Association award.
The Health Information and Content Manager will be responsible for the charity’s information provision, ensuring it is relevant, evidence based, accessible and meets the needs of everyone affected by primary bone cancer. Leading on both the maintenance of the formal production process and the development of new resources across different formats, including video and webinar content.
This is an exciting opportunity to work with a range of stakeholders, including primary bone cancer patients, their families and friends, healthcare professionals and researchers to ensure that every patient facing a diagnosis has access to the information they need and in a format that they can easily understand and use.
Our mission is to save lives and improve outcomes for people affected by primary bone cancer through research, information, awareness and support.
The client requests no contact from agencies or media sales.
The Head of Fundraising & Communication is responsible for the generation of funds for Kintsugi Hope by a variety of income streams and for ensuring the Kintsugi Hope brand and services are marketed throughout the UK. This will involve managing a Fundraisng Manager and Communications Manager and collaborating with the wider team to ensure success. A key outcome is that the annual fundraising target is achieved.
Main Responsibilities:
·Lead and oversee the Fundraising & Communications function, including line management of the Fundraising Manager, and Communications Manager.
·Accountable for growing income year on year in line with operational plan targets.
·Accountable for acquisition and retention of regular donors in line with operational plan targets.
·Accountable for ensuring a clear plan is in place to achieve the income targets.
·Responsible for oversight of communication to donors that inspires and engages them to continue to support the charity financially.
·Responsible for own major donor caseload, including communication and impact reporting
·Accountable for oversight of the Kintsugi Hope brand, ensuring it is maintained and protected.
·Accountable for oversight of the Kintsugi Hope tone of voice in all communication and marketing.
·Accountable for oversight of all Kintsugi Hope social media platforms and digital presence, to ensure appropriate and inspiring messaging, brand and tone of voice.
·Responsible for supporting all areas of the organisation with their communication requirements eg Group Leader Newsletter.
·Responsible for managing key stakeholder relationships (eg major donors, grants officers)
·Responsible for analysing supporter and income data to ensure the most effective campaigns and supporter engagement.
·Accountable for managing the Fundraising & Communications budget
Please provide a cover letter expressing your interest in the role and the work of Kintsugi Hope and up to date CV.
A world where mental and emotional health is understood and accepted, with safe and supportive communities for everyone to grow and flourish.
The client requests no contact from agencies or media sales.
The Football Foundation are partnering exclusively with Robertson Bell in their search for a permanent Head of Finance. The Football Foundation are the Premier League, The FA and the Governments charity that helps communities improve their local football facilities through football grants.
The Head of Finance will lead the finance team, ensuring robust financial management and sustainability to support our charitable objectives. With responsibility for a team of five you will lead and provide statutory, financial and management accounting, including all financial planning and analysis, for the Football Foundation (Foundation) and the Premier League Stadium Fund.
The role:
- Develop and implement financial strategies that support the organisation’s visions e.g. treasury management, developing long term cashflow strategies to maximise returns to the organisation.
- Lead and work with the SMT, Management Group, PMO Lead, and Data & Insight team to create and maintain financial and cost models to support the development and finalisation of strategic plans, budgets, and forecasts, focusing on the relationship between services, resources, and productivity.
- Work with the CFO in preparing and presenting the consolidated budget and plan to the SMT and ARG Committee.
- Develop high level models to support strategic and operational decision making, e.g. assessment of financial sustainability of grant applications and monthly reporting to funders in line with contractual obligations.
- Continue the development and transitioning of the finance team from a mainly transactional team to a team providing forwarding looking information. Enhance collaborative decision making through improved business partnering and transparent reporting.
- Ensure all legal entities comply with relevant legislation and prepare statutory accounts, corporation tax, VAT, Charity Commission, and other statutory financial returns as appropriate.
- Lead and manage the finance team, motivating and developing them so that that they are clearly focused, competent, and work effectively and efficiently.
The organisation:
Since we kicked things off in 2000, we’ve been privileged to make a truly transformative difference to grassroots sport across the country. As a result of our funding partners investment, every day we see the incredible impact of the game on physical fitness, mental wellbeing, bringing communities together and the local economy. With the investment from our funding partners the Premier League, The FA and the Government, we are making a big impact. We're helping to transform communities and the lives of individuals through delivering outstanding grassroots sport facilities.
Essential criteria:
- Professional accountancy qualification (e.g. ACA, ACCA, CIMA) with significant post-qualified financial and operational management experience.
- Proven experience at a senior level in a finance role with responsibility across the entire finance function, including hands on experience in delivering business partnering.
- Knowledge of the legislative, tax and regulatory framework of companies, ideally in the not-for-profit sector.
- Leading an end-to-end external audit process.
- Developing/improving and implementing financial procedures and controls.
- Strong presentation and interpersonal skills with the ability to communicate and interpret complex issues at Board level, and to communicate and manage well at all levels of the organisation including experience of working with non-executives.
- Can demonstrate a ‘can-do’ attitude to delivering organisational change and improvement.
- Strong leadership skills, including the ability to motivate and develop team members.
The position will be based at The Football Foundation’s head office at Wembley Stadium and requires on average 2 visits per week to the office, dependent on business need. The closing date for applications is 29th October with first stage interviews taking place on the 7th November.
Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!
Contract: Full-time, permanent. We welcome proposals for flexible working arrangements.
Salary: Starting at £50,000 to £55,000 per annum
This is an exciting, creative opportunity to be a key member of the Senior Management Team, leading an ambitious fundraising strategy while ensuring that all fundraising activity aligns with the Festival's core organisational mission and values.
Reporting to the Festival Director and overseeing a team of five fundraisers responsible for bringing in significant income, this role will be crucial in ensuring the Book Festival’s ongoing success and ability to meet its targets and goals.
As well as team management, the Development Director will personally manage a small high-value portfolio of funding relationships across all income streams and will have significant opportunity to develop new income streams, including legacies and US fundraising, as well as continuing the growth of the existing areas of income.
Closing date for applications: Monday 11 November at 12.00 midday
Interviews will be held: w/c 18 November 2024
We welcome conversations with potential applicants. Please contact our Executive Assistant, Danielle McCann in the first instance to arrange a call with Festival Director Jenny Niven.
The client requests no contact from agencies or media sales.
Instructor - Weymouth
Location: Weymouth National Boat Centre (WNBC), Dorset, DT4 8TZ
Contract: Full Time Permanent (44 hours – 6 days a week)
Salary: £27,000 per annum
Closing Date: 4 November 2024
Interviews: Week Commencing 11 November 2024
Are you an Instructor looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for an Instructor to join our team.
About the role
The Instructor is instrumental in facilitating and delivering life changing, positive experiences for young people. They will work within the team to support both volunteers and young people whilst providing high quality, role model delivery. The post will require experience of dealing with people of all ages/backgrounds, in the delivery of activities, and equipment/facilities maintenance.
As a team player you will report to the Centre Manager, with a functional line from the Chief Instructor.
We are looking for a passionate practitioner, with a background in delivering activities both on and off the water, and experience of maintenance and procedures management. Experience of working with young people is essential.
Responsibilities
The following is a list of the key responsibilities of Instructor but it is not exhaustive.
- Maintain in date personal qualifications relevant to the role, including first aid.
- Maintain a high standard of safety.
- Act as Duty Lead Instructor.
- Specifically lead on the day-to-day maintenance and upkeep of the shore-based facilities, including climbing, mountain biking and shooting.
Requirements
- Sound knowledge and ability across a range of outdoor/watersports disciplines
- A demonstrable background in the delivery of high-quality activities to a wide client base
- A strong awareness of health and safety policy and regulation
- Experience of working with volunteers
- Excellent organisational skills
For further information, you can download the Recruitment Pack on our website after you click apply.
Benefits
- 51 days annual leave per annum
- Hybrid working for many roles
- Volunteering Leave
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
The client requests no contact from agencies or media sales.
Post Title: Tutoring Plus Coordinator
Responsible to: Tutoring Plus Manager
Salary: £24,960 per annum
Holiday entitlement/Pension: Holiday entitlement will be 33 days per annum (inclusive of Bank Holidays), Employee Assistance Programme and access to an employee perk-based platform. The Tutor Trust also provides a contributory Government-backed NEST pensions scheme, which is offered to our employees after the qualifying period.
*Tutor Trust is currently operating hybrid staff working patterns, with an element of WFH offered to all staff*
About Tutor Trust
We’re a proudly Northern charity that believes in equity in education. We do our bit to achieve that by partnering with schools and education providers, to enable their young people to work alongside inspiring and motivating tutors – an opportunity they may not otherwise have.
We know that our high-quality tuition helps improve young people’s academic attainment, wellbeing, and self-confidence, and supports their personal aspirations.
Over the past four years, we’ve had an opportunity to reach more young people than we have before through government funding of the National Tutoring Programme. This is now wrapping up and we’re at a pivotal moment, ready to engage new school partners, donors, peers in the sector and the new Labour government.
Our values
What we stand for and practise in everything we do at Tutor Trust:
We believe in fairness
We are passionate about making a difference
We are inclusive and supportive
We are quality-focused
We are ambitious
We learn
Benefits of working at Tutor Trust
· Hybrid work model (2 days in the office)
- Competitive leave - 33 days per annum (inclusive of Bank Holidays, pro rata)
- Flexible working including Time Off In Lieu (TOIL)
- Health and Wellbeing (Employee Assistance Programme, 24-hour GP service, mental health support and benefits platform, Perkbox)
- Enhanced Family and Sick Leave (after a qualifying period).
- Recognition and Culture (Thanks & Recognition, Highlights, team events)
- Learning and Development (knowledge sharing, staff-led groups
Job Purpose
The Tutoring Plus Coordinator post is an exciting role with Tutor Trust that provides an opportunity for candidates to grow and develop new and existing skillsets. The role involves a combination of people-facing and administrative tasks, including: forming and maintaining strong relationships with school contacts, tutors, parents, Virtual School teams and other key stakeholders; leading introductory and review meetings; coordinating tuition sessions, registers, school invoices and tutor payment; liaising with local authorities and alternative provision settings to provide support for pupils who are Looked after or in alternative provision.
Coordinators’ main responsibilities are working with schools and tutors to organise tuition and ensure that its everyday delivery is efficient and properly recorded. The Tutor Trust is committed to monitoring the impact of tuition and is therefore highly data-driven in approach, whilst also being dedicated to a hands-on and personal approach with partners. This combination provides a balance to the role that enables candidates to explore various aspects of coordination and cultivate numerous transferable skills.
You will also have the opportunity to support the tutor recruitment and training process and help to ensure that it runs smoothly. You will maintain and improve systems for the benefit of all our tutors, including ongoing tutor support.
If you have solid relevant experience, have the best interests of young people at heart plus a desire to work with an innovative charity, then this could be the role for you.
Main Functions
· Advertise and allocate tuition to tutors, conduct induction meetings with tutors to determine any additional training needs for assignments and attend meetings with providers to set up and monitor on-going tuition assignments. This includes leading meetings in schools, alternative provision settings and in homes
· Recording, monitoring and approving tuition sessions and their outcomes (feedback and baseline/endpoint assessments) using The Tutor Trust’s sophisticated CRM
· Attend and occasionally lead partnership meetings with TLC, Prince’s Trust and other charities to discuss the progress of the projects and the children and families within it. This includes meeting with social workers and other key contacts
· Provide administrative support for The Tutoring Plus team in both internal and external meetings
· Assist with external communication
· Take part in general induction presentations and other events to promote the Tutor Trust both internally and externally
· Ensure that the appropriate Impact Data is collected from both tutors and providers. This enables our Quality and Impact Team to gather vital evidence of the progress children make when receiving tuition
· Provide timely and accurate reports on Tutoring Plus tuition progress for both team and external meetings
· Organise cover for tutors that are absent due to sickness, exams etc.
· Promote The Tutor Trust tuition services to AP and LAC providers across Greater Manchester, Merseyside and West Yorkshire.
· Help with preparation for The Tutor Trust events aimed at a range of stakeholders
· Be involved in the recruitment process for tutors, including short listing, interviewing and training
· Assist other staff to complete a variety of administrative tasks that enable the Trust to operate effectively and efficiently
· Any other duties commensurate with the grade and nature of the post
Person Specification
Good candidates for this role will be high achievers, with excellent IT and English skills, diplomatic and inter-personal skills, and plenty of initiative.
Skills
· Educated to degree level or can demonstrate experience of administrative skills in a previous role (either paid or voluntary)
· Excellent communication skills with ability to establish a rapport and communicate effectively with stakeholders at all levels and from all sectors
· The ability to work under pressure to cope with multiple demands and deadlines, to work fast and to a consistently high standard
· Be a team player but also able to work independently when required to do so
· Excellent organisational skills
· The ability to manage office systems and contact databases and to use them effectively
· Be able to write fluently, to think clearly and to grasp new concepts quickly.
· To be fully IT literate and able to pick up new skills quickly
Attributes
· Demonstrate a commitment to the goals and drivers behind the Tutor Trust
· Enthusiasm and ability to contribute to the successful development of the Tutor Trust
· A willingness to travel to meet with stakeholders across Greater Manchester
· Willingness to undergo DBS clearance and be committed to Safeguarding children
· Have strong organisational skills with a commitment to accuracy and attention to detail
· Be able to prioritise and manage tasks
· Experience of tuition/working in schools/working with young people is desirable but not essential
APPLICATION INFORMATION
Closing date for applications: Wednesday 23rd October 2024
Interviews to be held: Tuesday 29th October 2024
Salary: £24,960 per annum & Contributory Pension
Start date: ASAP
Candidates are required to complete an application form and supply a cover letter outlining how they meet the requirements of the role. You must also complete the attached Equal Opportunities Monitoring Form.
To apply, please email all documents to the careers email address found within the attached Job Description
The Tutor Trust is an Equal Opportunities Employer.
All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please access our website for further information (under Join Us)
All positions at The Tutor Trust are subject to satisfactory references and enhanced DBS check.
The Tutor Trust is committed to safeguarding and promoting the wellbeing of all children, and expects our staff and volunteers to share this commitment.
The client requests no contact from agencies or media sales.
Our current corporate partners and their employees are amazing and make an incredible difference to the work TCV can deliver across the UK. We are looking for someone special to help TCV develop and implement a new way of working with our corporate partners.
This is an exciting time to join TCV and the partnership team. We are looking for an enthusiastic, energetic, confident individual - someone who wants to make a difference and is always willing to go the extra mile.
Working with the Corporate Partnership Manager, you will focus on developing our high value corporate partnership investment and our corporate sponsorship program.
You will lead on developing and bringing to life this new approach for TCV in how we work together with our corporate partners - enabling us to connect even more people to green spaces.
Ideally you are already working or have worked in the charity sector and are able to demonstrate experience in managing and or developing corporate partnerships.
You should be confident in your ability to prospect new partnerships and, utilising your previous knowledge and experience, you will lead on identifying and creating a pipeline of corporate partners to contact, whose values and strategic objectives clearly align to TCV.
You will create and pitch compelling proposals and cases for support focused toward high value/multi-year (Corporate) funding support for TCV (£50,000 +).
As a key member of the corporate team, you must be confident in your ability to communicate our case for support, ensuring your proposals are compelling, well thought out and deliver value and impact for both our corporate partners and TCV.
If you're looking for your next exciting step in the charity sector and feel you have the experience and drive to deliver this role - get in touch.
You are going to be a big part of a small team with very big ambitions for 2024 and beyond!
The role will require some travel and overnight stays from time to time.
A full, clean or near clean UK driving licence is required for this post, which has been held for a minimum of one year.
Connecting people and green spaces to deliver lasting outcomes for both.
The client requests no contact from agencies or media sales.
Emmaus Bristol is a local homelessness charity and part of the international movement of Emmaus communities.
We are looking for a Fundraising Manager to lead on our fundraising by developing and implementing a strategy to secure core funding, as well as working with other managers to secure project funding. You will need to be innovative and determined as well as being an excellent communicator. This is a new role and it will really suit someone who is a confident self-starter with an eye for detail.
Emmaus Bristol is a fabulous place to work and you leave every day with the satisfaction that your hard work has helped people out of homelessness. Emmaus is different to other homeless charities in that staff work alongside formerly homeless residents, known within Emmaus as Companions. So as well as working as part of our employee team, you’d also work alongside Companions and other volunteers.
We are a small charity, and your ability to help us grow our income will make an enormous difference to our beneficiaries and support us in achieving our five-year plan. We want someone in the role who is fired up by our mission and able to inspire this in our donors.
If you’d be excited by presenting to a potential donor or telling our story in written words through a detailed bid application, and are aware of trends in an evolving funding landscape, then this is the role for you!
This is a flexible position, and we are pleased to be able to offer it on either a full or part-time basis. Given the varied nature of the role, you will be able to work from home as well as in our office, and get out and about building relationships on our behalf.
Your enthusiasm and personality are as important to us as direct fundraising experience, so if your skills have been gained in a different sector, we will still welcome your application if you have relevant transferable skills. The key requirements are that you have experience of securing contracts or funding, can quickly build relationships with others, and are highly numerate and literate.
To empower people affected by homelessness and poverty to change their lives for the better whilst using our voice to achieve social change
The client requests no contact from agencies or media sales.
In their search for two new Finance Business Partners on a permanent basis The National Archives are partnering with Roberson Bell. The National Archives are a non-ministerial department, and the official archive and publisher for the UK Government, and for England and Wales. We are the guardians of over 1,000 years of iconic national documents.
Operating within the management accounting team, as a Finance Business Partner, you will act as the link between finance and the business, using your expertise to support, advise and challenge stakeholders on issues such as affordability, risk and compliance with government standards
The organisation:
We are expert advisers in information and records management and we work with partner across the cultural, academic and heritage sectors. We fulfil a leadership role for the archive sector and work to secure the future of physical and digital records. We collect and secure the future of the government record, from Shakespeare's will to tweets from Downing Street, to preserve it for generations to come.
The role:
- Providing sound financial advice and management to the Directorates. Including reviewing business cases, papers to Governance Committees and policy proposals, to ensure that the financial implications have been properly considered, are affordable and recommendations reflect good Value for Money.
- Presenting financial information to Senior Management Teams on a regular basis. Communicating complex financial issues to internal and external stakeholders, enabling individuals with little financial knowledge to understand key messages.
- Understanding the business - Developing a full understanding of the policies and cost drivers of the Directorates' spend ensuring they are managed and monitored effectively to meet business plans and objectives.
- Leading on month-end and year-end activities, working autonomously to ensure that the management information for your area of responsibility is accurate and correct.
- Challenging and supporting Directors and Budget Managers in managing spend on a portfolio basis. Recognising potential risk and opportunities and identifying solutions to manage them.
- Leading on financial planning and forecasting exercises, supporting and providing constructive challenge to business areas when identifying their funding requirements in-year and going forward. This will include working on significant fiscal events such as Spending Reviews.
- Building relationships with stakeholders across the business and in other support functions e.g. HR, commercial, to understand their needs and priorities.
- You will work with your Directorates and the wider finance team to promote and realise the benefits of our new ERP system.
- Managing two Management Accountants, with responsibility for leading, motivating and developing them.
The successful candidate will:
- Be a fully qualified Accountant.
- You'll be highly motivated and an effective organiser, which will allow you to work fluidly in a fast paced environment, remaining flexible at all times.
- Significant experience in communicating complex financial issues to enable individuals with little financial knowledge to understand the key messages.
- Significant experience of leading on financial planning, budgeting, and forecasting.
- Extensive experience of maintaining effective relationships to understand senior stakeholder/colleagues' needs and priorities
- Demonstrable experience of reviewing business cases and/or investment appraisal.
- Be a team player, with exceptional interpersonal skills, able to work with a diverse and broad range of stakeholders across the organisation. Demonstrable ability to influence.
- Have good written and oral communication skills, able to communicate clearly, concisely, accurately and in ways that promote understanding but stands ground when needed
Desirable criteria:
- An understanding of accounting policy and an appreciation of the implications for an organisation of Government legislation and accounting standards
This position will be based officially at the head office in Kew and will require the postholder to work from the office three days a week.
Applications will be under constant review before the closing date, so please apply via the link or contact Katie Moore at our retained search agent, Robertson Bell. Please note the closing date for applications is 27th October 2024.
Security
Successful candidates must undergo a criminal rec
This is an exciting time to join TCV and our newly created TFL team. We are looking for an enthusiastic, energetic, confident individual - someone who wants to make a difference and is always willing to go the extra mile and leads by example.
Working directly with your team and the wider income generation team, you will be responsible for setting and implementing our strategic plan aligned to securing income through Trusts, Foundations and Lotteries - working with your team you will identify and develop funding proposals to those partners and stakeholders which sit outside our corporate partnership team.
With your team, you will look to develop innovative ideas and compelling proposals which enable TCV to connect even more people to the green spaces around them, across:
- Environment/nature
- Health and Wellbeing
- Learning and Skills
You will be responsible for developing and bringing to life this new approach for TCV - with an ambition to secure national and or multi-regional funding, enabling us to connect even more people to green spaces.
Ideally you will have already worked in the charity sector and are able to demonstrate experience in leading a team to secure an annual income in excess of £1m across various funding streams.
You should be confident in your ability to set ambitious goals and high standards - and be capable and experienced in leading and supporting a team to achieve both the goals and the standards. You will have ultimate responsibility for leading on both identifying and creating a pipeline of TFL funding streams to meet our annual income target.
As the lead for the TFL team, you must be confident in your ability to communicate our case for support to your team, and to both our internal and external stakeholders, ensuring our proposals are compelling, well thought out and deliver value and impact for both our funding partners and TCV.
We would expect you to be skilled and experienced in writing compelling funding applications and be able to critique and act as a sounding board for your teams own individual applications.
If you're looking for your next exciting senior role in the charity sector and feel you have the experience and drive to deliver this role - please get in touch.
You are going to lead a team with very big ambitions for 2024 and beyond!
The role will require some travel and overnight stays from time to time.
A full, clean or near clean UK driving licence is required for this post, which has been held for a minimum of one year.
Connecting people and green spaces to deliver lasting outcomes for both.
The client requests no contact from agencies or media sales.
Turn2us is a national charity tackling financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
As the Programmes Assistant at Turn2us, you’ll be a vital member of the Edinburgh Trust team within our Programmes & Partnerships Directorate. Your work will support the Head of Edinburgh Trust, allowing them to focus on strategic initiatives related to poverty reduction, co-production, and community engagement. The role includes a variety of tasks such as managing the Head’s diary and inbox, coordinating meetings, and maintaining an efficient filing system for key documents across the programmes portfolio. This position offers a fantastic opportunity to engage with exciting initiatives, connect with diverse stakeholders, and expand your knowledge and experience in areas like programme management and community support, all while contributing to our mission of tackling financial insecurity.
The ideal candidate will have proven experience in administration or a similar role, with strong skills in diary management. You should possess excellent organisational and time management abilities, enabling you to effectively juggle multiple tasks. We are looking for someone who is adaptable, proactive, empathetic, and skilled in communication and collaboration. An open-minded approach and the ability to devise creative solutions to administrative challenges are essential.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 11/11/2024
1st interview date: 21/11/2024
Job Advert: Trusts & Foundations Manager (maternity cover), Fundraising Team, Wonderseekers
Job details
Hours: between 30 - 37.5 per week. Flexibility will be considered working a minimum of 30 hours per week / 0.8 full time equivalent. Salary and pay will be adjusted accordingly.
Work pattern: Weekdays, exact work pattern flexible and can be discussed at interview
Salary: £35,000 per annum (if working 30 hours per week, actual salary £28,000)
Contract and start date: 12 month fixed-term maternity cover (with possible extension) starting w/c 9 December ideally (flexibility possible)
Line manager: Head of Major Gifts, Fundraising Team
Responsible for: Fundraising Officer
Holiday: 25 days per annum plus bank holidays. Option to buy/sell some leave and gain additional days for continuous service after four years. The post holder is not expected to work bank and public holidays.
Location: Wonderseekers HQ, Eastleigh with regular attendance at Winchester Science Centre, Winchester
Benefits: Cash health scheme, life assurance, buy/sell annual leave, long service holiday bonus, café and shop discount, free tickets to WSC and partner attractions, family friendly leave, wellbeing policy, mental health first aiders, cycle to work scheme, financial loans, flexible IT, casual dress, staff events, free parking, pension contribution, inflationary pay rise and more.
Application deadline: Tuesday 12 November 9am
Interviews: Provisionally 19, 20 or 22 November
Please contact us if you’d like to arrange an informal chat or have any questions about the role before applying - see website for contact details.
The Role
The Trusts & Foundations Manager (maternity cover) will be an experienced and accomplished Trusts & Foundations fundraiser, who will secure £500k+ in grants towards the Team’s £3.5 million projects income target, enabling the Charity to deliver its exciting capital and activity Masterplan.
Skillful at assimilating and interpreting complex information to craft compelling, high-level funding proposals, self-motivated and tenacious, the post holder will manage a personal portfolio of T&Fs, researching, developing and submitting high-quality, personalised five and six-figure funding proposals to contribute towards individual project targets.
Working as part of a small Team of experienced T&F and major donor fundraisers, the Trusts & Foundations Manager will play a key role in developing and managing the funding pipeline, delivering exceptional donor cultivation and stewardship to secure the income needed and establish a strong and loyal donor base for the Charity.
The post holder will have impeccable interpersonal and presentation skills and be comfortable representing the Charity and engaging with senior internal and external stakeholders.
Key Responsibilities
- Support the Charity to achieve its strategic goals by generating the fundraising income required to deliver core activity and development works
- Work with the Major Gifts Team to build, manage and implement the funding pipeline, conducting research, writing briefing notes / cultivation plans, maintaining CRM records and producing regular progress reports
- Manage a personal portfolio of T&Fs: conduct research, develop and implement bespoke cultivation plans, prepare and deliver high-level funding proposals and provide exceptional stewardship
- Work with colleagues across the organisation to monitor project progress and help colleagues to understand and support the fundraising process
- Deputise for the Head of Major Gifts as required
- Support the Head of Major Gifts and the Head of Impact & Learning to plan and deliver project impact reports for funders
- Manage the Fundraising Officer, supporting them to manage their own portfolio of T&Fs, reviewing and providing constructive feedback on funding applications and ensuring that they provide efficient administrative support to the Major Gifts Team
Person Specification:
Experience and Knowledge
- Experienced T&F fundraiser with a good working knowledge of the sector
- Demonstrable success of securing five and six figure grants
- Expert bid writer
- Experience of managing senior stakeholders
- Basic understanding of logic / theory of change models and social impact measures
- Experience of using a CRM system
- Knowledge of charity financial governance and gift management processes
- Experience of business planning and managing a budget
- Some experience of people management is desirable
Skills and Abilities
- Exceptional written communication skills with the ability to write clear, concise, accurate and persuasive funding applications
- Well-organised with the ability to conduct systematic research and assimilate complex information
- Confident presenter / orator with the ability to build strong internal and external stakeholder relationships
- Ability to review and critically analyse others’ work
- Good budgeting and data analysis skills
- Goal-oriented and tenacious with the ability to work efficiently to manage the funding pipeline and achieve targets
- Excellent interpersonal skills with the ability to build strong internal and external stakeholder relationships
- Proficiency in Office 365
Ready to Apply?
When you are ready to apply, please submit your application through our recruitment portal https://www.wonderseekers.charity/vacancies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Employment Services Manager (West Midlands)
Location: Birmingham– hybrid working, with a minimum of 2 days a week in the office.
Salary: £35,000 - £39,000
Hours: 37.5 hours per week, with occasional evening or weekend work (TOIL provided)
Contract: Permanent
Language Requirements: Fluent in English
Overall purpose
Your primary responsibility will be to lead Breaking Barriers’ employment programme in Birmingham and the West Midlands, and support the Senior Employment Services Manager and Director of Services in ensuring high standards of quality and efficiency in the support we provide to clients.
Working closely with the Senior Employment Services Manager, you will take ownership of delivery within this region and lead on the delivery of the contract, including maintaining effective external stakeholder relationships and providing accurate and timely reporting. You will line manage and support a team of Employment Advisers (“Advisers”), enabling them to provide high-quality support to clients and coordinate the day-to-day operational activity which keeps our programmes running.
You are a highly organised and effective worker who knows when to adopt a creative approach and when to follow the established process. You will have an empathetic manner, be willing to go the extra mile to support clients and be proactive in looking for ways to improve our service. Lived experience would be helpful but is not essential.
In addition to exceptional people skills, you will be a strong communicator and possess meticulous attention to detail. You will be confident working autonomously, helped by excellent time management skills and the ability to prioritise and cope with interruptions.
You should have at a demonstrable track record of transferrable work experience in coordinating service delivery, projects or programmes, or another relevant field. Equally important is a demonstrable commitment to working with marginalised populations who face barriers to employment, particularly refugees. A strong interest in employability support and experience delivering employment programmes or careers advice would be a strong advantage.
For our part, we offer a strong team environment, where your ideas and drive will be welcomed and where you as an individual can make a real difference in people’s lives.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Which location you are applying for
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Thursday 24th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.