Customer relationship manager jobs in holborn, greater london

Animal welfare charities the Universities Federation for Animal Welfare (UFAW) and the Humane Slaughter Association (HSA) are seeking a dynamic and dedicated Fundraising & Membership Officer to strengthen the Fundraising and Communications team. This pivotal role involves working with the Fundraising Manager to develop and deliver fundraising initiatives, enhance membership engagement and donor relationships to support and expand the impact of our animal welfare initiatives during an exciting period of growth and change for both charities. 

The ideal candidate will enjoy working as part of a small multi-disciplinary team but also be confident to take the lead and work unsupervised when necessary. 

This is an exciting opportunity for someone who is looking for the next step in their fundraising career. 

This position can be office-based, or home-based. However, the postholder will be expected to attend our offices in Hertfordshire to carry out duties as required, and attend some meetings.  Travel costs and subsidence will be covered for the employee in these situations. The job may also require occasional travel within the UK and possibly overseas for conferences/meetings and other relevant events - some of which may occur at weekends or in the evening. Because we’re based in the UK, the appointee will need to be UK-based and legally entitled to work in the UK. 

We use anonymous recruitment at the screening stage to ensure an equitable recruitment process. 

Please see the Application Pack for a full job description, details on how to apply and further information.

About Us

The South East Rivers Trust (SERT), is the river restoration charity for the South East of England. Our vision is that rivers across the south east are clean, healthy and rich in biodiversity. Our mission is to restore and protect rivers and their catchments against multiple threats and a dramatically changing climate. We do this by:

• delivering evidence-based and nature-based solutions on land and in rivers;

• inspiring and empowering more people to protect rivers for the future.

Working at SERT is rewarding, fulfilling and busy. We work collaboratively and with passion, and this is reflected in our core values of: delivering high quality work, using expertise and scientific understanding, building good and effective relationships, and bringing positive energy to all we do. With rivers and catchments needing serious action to survive, our aims are growth and impact – so you’ll be comfortable with challenges and excited by change. If this sounds like an environment that you would thrive in, we would love to hear from you.

Bring your environmental passion for rivers to life!

Are you a competent Administrator, who prides themselves on their attention to detail and excellence?  Would you like to work with the Finance Team for a charity who is invested in improving and making a real difference to our rivers here within the South East of England, which hosts some of the rarest Chalk streams on the planet.

About The Role

We are a small charity which is expanding and looking to provide additional administrative support for our busy teams.  We have an exciting opportunity to join the South East Rivers Trust and become part of the small and dynamic Finance and Operations team, sitting at the heart of the organisation. This role reports directly to the Finance Director and will provide administration for this and other teams in the organisation. 

The General Administrator role has been created to support with a variety of tasks, including calendar management for catchment meetings, which are hosted both in person and virtually, across the region.  In addition to logistical arrangements of these meetings, the successful applicant will support with all aspects of hosting, including minute taking.  The role will also  support the research, writing, collation and management of documents, for internal and external circulation.  Other tasks will include supporting with budgets, expenses and invoices, requiring confidence in dealing with numbers, spreadsheets and suppliers.

The role would suit an individual with a strong administration background, who is approachable and organised, has excellent attention to detail, able to work on their own or as part of a team.  It involves liaising  and following up with all teams, to ensure internal and external stakeholders are communicated to in a timely manner with relevant information.  This is an ideal position for someone with excellent Microsoft office skills, strong communication abilities and a genuine interest in making a positive impact.  It will cover a variety of duties and afford the successful applicant the opportunity to learn more about the work we do in restoring our natural environment.

To be successful, they will need to be able to multitask, be proactive and have a confident manner, an excellent communicator who is inquisitive and able to work independently.  Additionally, they will have a positive attitude, with a willingness to assist the whole team with other administrative tasks as and when required. 

This role is a mix of working from home, with at least one day per week, (on a Thursday), working in the office in Leatherhead and attending regular in person meetings held across the entire SERT area.   

This is a full time role, which may require attendance at some adhoc meetings outside of office hours.

The deadline for application is 11:59pm on Sunday 11th May 2025.  We reserve the right to close the recruitment early.  Please visit our website for full details of the opportunity together with how to apply.

Interviews will be in person at our Leatherhead office, potentially w.c. 19th May.

Winston’s Wish is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role is new and exciting and will play a vital part in helping Winston’s Wish turn up the dial across our high value fundraising.

The Head of High Value Fundraising is responsible for delivering and significantly growing income from Corporate Partnerships, Philanthropy and Trusts and Grants. Leading a team of committed fundraisers, you will develop a robust strategy that delivers mutually beneficial partnerships, outstanding supporter relationships and long-term sustainable income.

MAIN RESPONSIBILITIES  

Specific Duties 

Leadership

• To lead and inspire the high value team fostering a collaborative and high culture that delivers against income and objectives
• Provide clear and supportive leadership that motivates staff to achieve, develop and grow in their roles
• Undertake quarterly reviews for all direct reports

High Value Fundraising

• Cultivate and maintain relationships with high-value donors, ensuring effective solicitation, stewardship, and follow-up to secure significant contributions (six-figure gifts)
• Build and maintain a portfolio of Trust & Grants supporters. Responsible for researching, approaching and developing compelling applications with a focus on ensuring Trusts & Grants provide a long-term, diverse and sustainable income stream
• Lead the development and stewardship of the Philanthropy board to identify and secure transformational (6-7 figure) gifts and the development of the Business development Board to open opportunities with Corporate Partners
• Write and design a compelling case for support that is tailored to our High Value audiences
• Build a portfolio of corporate partners, including securing high-value, multi-year partnerships. You will work with the team to grow this income stream from prospecting, approaches, applications, pitches, stewardship and providing excellent account management
• Lead on planning and delivering successful high value cultivation events

• Represent Winston’s Wish at fundraising events and meetings with internal and external stakeholders

Strategy, Planning and reporting

• To create and implement a strategy including corporate partnerships, trusts & foundations and major donors
• Lead on developing and delivering effective stewardship journeys and cultivation plans
• Produce regular reports on fundraising activity, analysing performance against targets, and identifying areas for improvement and growth.
• Work with the Director of Income Generation and the Head of Mass Participation Fundraising to develop the annual budget, including leading on monthly performance reports and contributing to quarterly reforecasts and reporting against KPI’s and milestones
• Undertake research and make use of tools to identify potential High Value partners.

Collaboration

• Work closely with the Director of Income Generation, Head of Mass Participation Fundraising, SLT and other teams to maximise high value fundraising opportunities
• Work with the Marketing team to deliver urgent and compelling high value messages tailed for the different audiences
• Work with the Trustees to build networks and increase the reach of Winston’s Wish

All Staff

• Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities. 
• Promote equality of opportunity, diversity and anti-racism in accordance with Winston’s Wish policies. 
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).    
• Work to objectives, targets and work plans agreed with your line manager. 
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required. 
• Take an active part in the Quarterly review process and participate in training agreed with your line manager. 
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy. 

 PERSON SPECIFICATION  

Essential 

• A proven track record in high-value fundraising, including securing 6-7 figure donations from high-net-worth individuals, trusts, foundations, and businesses
• Track record of converting cold prospects to planned gifts of 6-7 figures
• Demonstratable strong strategic planning skills and the ability to develop and implement long-term strategies to achieve fundraising targets and enhance the charity's mission
• Proven leadership and people management skills, with experience in overseeing multi-disciplinary teams. Essential experience includes team leadership, staff motivation, setting clear objectives, and fostering a collaborative work environment.
• Experience in effectively developing, managing and reporting complex income and expenditure budgets
• Exceptional communication and negotiation skills, with the ability to influence at senior levels and excellent written skills
• Experience of successfully engaging trustees and/or senior volunteer committees to drive philanthropic income.
• Excellent relationship-building and stakeholder management skills
• Strong networking skills with the ability to engage with diverse stakeholders
• A proactive and results-driven mindset.

Desirable  

• Experience in managing, supporting, developing and motivating colleagues in a digital first organisation
• Experience of salesforce or other similar CRM system
• Evidence of continued professional development 

Recruitment Timetable

• Application deadline: Monday 28th April 2025
• Interviews: w/c 5th May 2025
• Interview location: MS Teams

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Finance Manager - Technical - NGO sector

Are you a technically strong Finance Manager with experience working with auditors and have strong UK Charity SORP experience?

Charity People are working with a £23million turnover NGO, reporting to the Financial Controller.

This is a newly created role, where you are required to come to London twice a week. Working very closely with a forward-thinking Financial Controller and non-finance teams, you will have responsibility for managing the UK Audit, UK banking, empowering and managing the Staff Accountant based in the USA and working closely with budget holders.

Candidates applying for this role, must have very strong technical skills and should be able to reconcile both UK and US entities.

Salary: £59,220 - £65,128 per annum coming to the clients office based in Central London

Contract: Permanent, 37.5 hours per week. Some days you will be required to work late due to the Financial Controller being based in the USA. Client is very flexible as long as the hours are covered.

Location: 3 days working from home and 2 days in the office - Central London

This is an exciting time to join this growing organisation and bring your skills and knowledge. Candidates with strong technical skills working within the NGO sector who are Qualified by Experience (QBE) or active studiers are encouraged to apply.

Some of your key duties and responsibilities are;

• Conduct monthly reconciliations of UK and US general ledger accounts
• Lead and project manage the completion of UK annual audit and Annual Report production in accordance with UK Charity SORP
• Manage UK Banking relationship and debit / credit card solutions
• Prepare monthly global bank account reconciliations
• Manage and reconcile global receivable accounts
• Supervise Staff Accountant and review their work on global AP processes
• Great attention to detail
• Prepare Investment Account Reconciliations
• Finance lead on quarterly program and grantmaking reconciliation meetings
• Conduct monthly reconciliation with the Development Team
• Support preparation of Budget versus Actual reporting for departmental budgets
• Support on development of financial portion of donor proposals for development

Candidates applying for this role must have the following:

• A recognised CCAB qualification (ACA, ACCA, CIMA, CIPFA) or QBE or part qualified candidates with experience working within the NGO sector
• Very strong experience in Charity SORP
• Financial management of charities with commercial subsidiaries and consolidated accounts
• Experience of implementing financial controls
• Managing and empowering a Finance team
• Flexible/adaptable in order to engage with others and to achieve objectives
• Ability to work in a small, fast-paced organization that requires flexibility and a strong sense of initiative
• Ability to successfully manage multiple responsibilities and deadlines
• Effective interpersonal and communication skills, both written and verbal, to articulate financial concepts
  and reports to non-financial stakeholders with a customer service orientation

Role will be closing on : Tuesday 6^th May, 2025. However, the client may chose to close the role earlier if they have suitable candidates

Interview date: W/C 5^th May, 2025 - two stage interview. The appointed candidate will be invited to visit their office based in London and meet the UK based team.

Candidates shortlisted for this role will be required to answer three detailed questions which will give you the opportunity to demonstrate your experience, skills and personality.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

The philanthropy and special events team are an ambitious group of relationship fundraisers that are committed to delivering significant growth over the next five years. Charitable trust grant-funding has a key role to play in this, with our particular focus on provision of long-term committed funding for the organisation.  

Our existing portfolio of charitable trust and foundation supporters includes a number of high-profile and high-value partnerships, sustained over decades in many cases.  

We’re now seeking to increase, diversify, and drive our trusts fundraising programme to the next level. These roles will achieve this by significantly uplifting our conversion of prospects to major six-figure supporters. Working across our organisation, you’ll identify and match areas of our work with the philanthropic vision of our prospects; and create compelling propositions to secure high-value long-term funding.  

Now is an exciting time to be joining our team, with a new organisational strategy under development, new leadership, and a host of achievements being delivered for people facing breast cancer; meaning we have lots of opportunity to engage with new prospects and existing supporters.  

About you

We’re looking for someone with a passion for making a positive impact through relationship fundraising. You’ll be responsible for securing new six figure plus partnerships for the organization and helping to grow our portfolio of charitable trust and foundation major supporters. You’ll build a wide knowledge base and strong understanding of our important work to effectively engage with new, potential and existing supporters. With a keen eye for detail, adept writer and articulate in presenting, you’ll be equipped to maximize on every communication opportunity. Thriving in a team setting, you’ll play a supportive role to our wider team fundraising goals.

Or

You’ll play a supportive role to our wider team fundraising goals while thriving in team setting. If you’re looking for a role with line management responsibility and have the ability to develop a team member then our role that works closely with our trust officer could be the opportunity for you.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in either our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. Please state clearly which role you are applying for (with or without line management responsibility) in your supporting statement. If you’ve any immediate questions please contact Breast Cancer Now recruitment. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am on 8 May 2025

Interview date 16 May, 20 May or 21 May

Position: Project Coordinator – Service Innovation
Hours: Part-time (21 hours a week)
Contract: Fixed term contract until 25th August 2025
Location: Office - based from one of our UK National Offices, with flexibility to work remotely
Salary: Starting from £15,830 (FTE £26,384) per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Over 130,000 of us in the UK have multiple sclerosis (MS). It’s unpredictable and different for everyone. It’s often painful and exhausting, and can cause problems with how we walk, move, see, think and feel. It can make it hard for us to work, and do the things we enjoy. But it doesn’t have to be this way. We’re the MS Society – a community of people living with MS, scientists, campaigners, volunteers and fundraisers. We understand what life’s like with MS, and we support each other through the highs, lows and everything in between. And we’re driving research into more – and better – treatments for everyone.

Together, we are strong enough to stop MS.

Job Purpose:

• To provide high quality, proactive and efficient support to the service pipeline, service transformation project and service team members across the UK, whilst maintaining appropriate systems and processes to support the effective delivery of service innovation and development
• To act as a resource for colleagues offering direction through the service innovation process, assisting colleagues with document/project development and the agreed deliverables, and being available for light touch project support and guidance
• To produce regular reporting on the performance of projects and services ensuring there is oversight of support service provision within the organisation
• To contribute to the overall implementation of the Service and Support directorate objectives

Please note this is a part-time (21-hours per week) fixed term contract until 25th August 2025.

Closing date for applications: 9:00 on Tuesday 29th April 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

At Ambitious about Autism, we're currently looking for a Head of Philanthropy to join our Fundraising team.

You'll lead, oversee and implement ambitious plans, as set out in the new fundraising strategy and enabling us to fully capitalise on the opportunities presented over the next few years, with a focus on the development of a major donor strategy, growing our profile and supporting a high-performing Philanthropy team. Alongside this you will personally manage a portfolio of high value solicitations, resulting in 6- and 7-figure gifts.

You'll evaluate each income stream and develop plans aligned with fundraising strategy, ensuring these translate into deliverable objectives. You'll play a key role in the development of fundraising appeals, including large scale proposals and approaches, as well as developing creative and compelling funding applications to engage new supporters.

We are looking for someone who has:

• Proven experience of planning and implementing successful major donor fundraising programmes
• Proven experience of securing high-value major gifts
• An understanding of trends and developments across the sector and demonstrable knowledge of best practice in major donors, trusts and foundations fundraising
• Experience of financial management of expenditure budgets including setting, accurate forecasting and achieving financial and non-financial targets

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

We're Hiring: Senior Specialist ISVA (Independent Sexual Violence Advocate)

 Location: London / Hybrid
Full-time (35 hours/week) | Fixed term until March 2026

Salary: £30,615 per annum
Closing Date: 14/04/2025

Are you passionate about supporting adults with learning disabilities and autistic people affected by sexual violence?

Respond is looking for a compassionate and experienced Senior Specialist ISVA to support and lead our ISVA team, working with adults with complex needs. You’ll hold a caseload, offer trauma-informed advocacy, and help shape our ISVA services alongside the ISVA Manager.

This is a key role for someone ready to take the next step in service development, frontline support, and sector collaboration.

About You:
ISVA-trained with frontline experience
Skilled in advocacy for adults with learning disabilities and autistic people
Confident in partnership working and team supervision
Committed to trauma-informed, rights-based practice

Why Join Us? 

Be part of a specialist, trauma-informed team making a real difference. 
Receive ongoing training and professional development. 
Work in a supportive and collaborative environment. 
Hybrid/flexible working options available. 

How to Apply 
If you’re ready to make a difference, we’d love to hear from you! Send your CV and a cover letter outlining how you meet the criteria by 14th May 2025.

 Got questions? Get in touch at via Charity Job. 

Join us in creating a safer, more inclusive world for survivors of domestic abuse.

Apply now to be part of a passionate team making real change.
 

Harris Hill are delighted to be working with an international non for profit organisation to recruit for the Fundraising and Operations Coordinator in order to support fundraising administration and operations to ensure the charity mission continues to thrive. This role is essential to the smooth running of the organisation donor relations, events, and internal operations, helping to keep the charity high-level fundraising efforts running efficiently.

As a Fundraising and Operational Coordinator you will:

• Provide day to day administrative support to the UK Director, managing calendars, meetings, and communications
• Assist in donor stewardship, including preparing thank-you letters, tracking donations, and maintaining donor databases
• Help organise and manage logistics for major fundraising events, such as the annual UK Gala
• Ensure financial compliance and manage donor income processing and Gift Aid claims
• Support with office operations, budget administration, and internal team coordination

To be successful, you must have experience:

• In non-profit fundraising or operations
• Strong administrative and organisational skills with high attention to detail
• Proficiency in using Salesforce or similar CRM/database systems
• Excellent communication skills, both written and verbal
• A proactive team player with a positive, adaptable attitude

Salary: £30,000- £32,000 per annum

Contract type:Full-time, permanent

Location-  London, hybrid working, 1-2 days in the office

Closing date:  8th May at 8am,

Interview: 13th and 14th May

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Purpose of the Position 

This role is central to driving and expanding our fundraising efforts through the strategic cultivation and stewardship of trusts and foundation relationships. This position is instrumental in identifying and securing sustainable funding sources to support World Bicycle Relief’s mission, ensuring that more people are mobilised through the Power of Bicycles.

This role requires a strong partnership with the UK Managing Director, ensuring that fundraising strategies are robustly executed and aligned with organisational goals.

The ideal candidate will be eager to work with a small, but impactful UK team while collaborating with a dynamic international team of change champions, dedicated to transforming lives through The Power of Bicycle.

About Us 

World Bicycle Relief (WBR) is a global organisation that mobilises people through the Power of Bicycles. We envision a world where distance is no longer a barrier to education, health services, and economic opportunity. A catalyst for change, World Bicycle Relief helps people in need realise their goals by providing a tool that will support them to access education, markets, health facilities and vital services they need to thrive. Equipped with a purpose-designed Buffalo Bicycle from World Bicycle Relief, students, health workers and entrepreneurs in low-income regions create opportunities for themselves, their families and entire communities. 

WBR UK is a registered charity and a subsidiary of World Bicycle Relief NFP (WBR NFP).  WBR NFP operates through WBR not for profit subsidiaries and through its social enterprise company, Buffalo Bicycles.  Together the WBR Group provides transport solutions to those who cannot afford them, with donations through WBR and sales of bicycles and spare parts through Buffalo Bicycle Limited.  Buffalo Bicycle Limited also offers users repair and maintenance services via a retail network of shops and local mechanics. WBR has distributed over 870,000 fit-for-purpose bicycles and trained over 3,350 community-based mechanics. Our impact is clear: girls with Buffalo Bicycles boost their school attendance by almost a third; health care workers see nearly twice as many patients each day and 80% of households using a Buffalo bicycle report higher incomes.

Responsibilities

• Collaborative Strategy Execution: Works closely with the UK Managing Director, incorporating programmatic priorities for developing key funding partnerships, to align and execute the trusts and foundations fundraising strategy.
• Strategic Growth & Income Diversification: Supports the development of and executes a growth strategy to increase trust and foundation income, leveraging both existing and new opportunities, including institutional fundraising and government funding where relevant.
• Prospecting & Pipeline Development: Proactively identifies, researches, and cultivates new trust and foundation prospects to expand the current portfolio and drive significant new revenue growth in alignment with fundraising targets.
• Relationship Management & Stewardship: Establishes, nurtures, and manages strong relationships with trust and foundation donors, ensuring tailored engagement, timely reporting, and strategic alignment with donor priorities to maximize long-term support.
• Proposal & Fund Development: Leads the development and submission of compelling funding proposals to generate revenue, while ensuring collaboration with the global proposal development enablement function for high-value (£100k+) opportunities. Edits concepts, proposals, pitch decks and stewardships materials. 
• Cross-Functional Collaboration: Works closely with WBR’s global Development & Marcomm and proposal development team to source insights, data, and programmatic information that strengthen proposals and enhance donor engagement, ensuring UK efforts align with international fundraising strategies.
• Other duties as assigned.

Minimum Education, Training and Experience Requirements

• A combination of education and experience that yields the required knowledge, skills and abilities
• Advanced knowledge of and proven skills in grant writing 
• Experience securing new income and growing existing income from Trusts and Foundations partnerships.
• Proven skills in relationship management 
• Advanced written and oral communication skills
• Proven customer service skills
• Detail oriented with strong time management
• Ability to work independently and as a team member
• Ability to adapt to the constant change of a fast-growing organization
• Ability to handle sensitive and confidential information with discretion
• Ability to maintain integrity, honesty and ethics in all work-related matters
• Advanced knowledge and skills in standard office procedures and software (e.g., Microsoft Office suite, Asana, Google Suite and Salesforce).

Remote Work Location with some UK and International Travel Required

About CoppaFeel!

CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.

We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.

Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.

The Role

CoppaFeel! is looking for a Head of Public Fundraising who will be responsiblefor leading an emerging department at CoppaFeel! that holds both historic and new income streams. 

With an ambitious team, we need someone in this role to engage a diverse audience and raise vital funds to save lives.

You will oversee acquisition and stewardship, maximising income from audiences including individual giving, community, gaming, lottery, legacy and in-memory giving. You will lead in developing and delivering the public fundraising strategy. With a recent review of public fundraising at CoppaFeel!, you will be key in the support and development of unrestricted income, as we invest in new fundraising products, marketing campaigns and growth.

This department is important to our growth at CoppaFeel! and it is an exciting time to join as we are committed to investing in new income streams and need a dynamic, driven leader to drive them forward. You would be able to shape this department and role the way you see it moving forward at CoppaFeel!.

The Head of Public Fundraising will sit within the Fundraising team and report to the Director of Fundraising. You will have a team of 3, with 2 direct reports. 

This is a hybrid role, with the expectation that you will attend the London office 2 days per week. You will be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes.

Duties & Responsibilities

Strategy

• Develop and deliver strategies to secure donations from individual donors, driving repeat gifts and income to meet your annual target and agreed KPI’s.
• Use your expertise in multi-channel fundraising including digital, direct mail, email and social media.
• Oversee and expand our fundraising initiatives including DIY fundraising, lottery, gaming, legacy, and fundraising appeals across all marketing channels to increase number of donors and donations and boosting average donation values.
• Understand and advocate for supporters, inspiring them to engage and donate, ensuring our thanking and engagement strategies encourage repeat giving.
• Develop new fundraising products ensuring our donor profiling analysis sits at the heart of new development.
• Ensure ROI and key performance metrics are used to make evidence based decisions.
• Work closely with Heads of Department to deliver the CoppaFeel! strategy.

Leadership

• Work within the leadership team to maintain the CoppaFeel! culture reflecting and championing the organisations values of positivity, creativity, community and impact.
• Work closely with all Heads of Departments to collaborate on projects and stay across the direction of all teams.
• Lead and inspire the Individual Giving Manager and Digital Fundraising Manager to meet their objectives and live the CoppaFeel! Values.
• Work with the Director of Fundraising and leadership in fundraising to set the ways of working and high performance of the team.
• Champion public fundraising across CoppaFeel! helping to develop a fundraising culture at the organisation.

Management

• Manage and support the Individual Giving Manager, Digital Fundraising Manager and oversee the Individual Giving Assistant, ensuring they have annual performance reviews, learning and development plans, KPI’s, and are supported to meet their fundraising targets.
• Responsible for the knowledge of regulation relevant to individual giving and public fundraising including GDPR and the Fundraising Regulator Code of Fundraising Practice.
• Manage and oversee compelling fundraising communications and targeting external audiences using a range of direct response channels.
• Oversee the management of our new gaming fundraising strategy.
• Develop and oversee new fundraising products, including launching a new celebrity led fundraising initiative.
• Oversee and continue to develop our new legacy fundraising initiatives at CoppaFeel! ensuring we are stewarding legacy pledgers and legacy partners.
• Work with the Head of Finance on budgeting, reporting, re-forecasting income and ROI.
• Produce progress reports as required to the Director of Fundraising.

Administration 

• Develop dashboards with the Database Executive for ease of reporting KPI’s for Public Fundraising at CoppaFeel!.
• Ensure systems are kept up to date including Beacon CRM, and CoppaFeel! shared Google drive.
• Excellent record keeping at all times of public fundraising campaigns and communications on the CoppaFeel! shared Google drive.
• Keep diary and shared calendar up-to-date, shared communications across the organisation including desk booking systems, People HR, Weekly Round Up and contribute to team meetings.
• Ensure excellent financial records are kept including invoicing, contracts for suppliers, cheques and cash collections, and team expenses, following CoppaFeel! finance policies.

These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the role.

Skills, Experience and Qualifications

Essential

• Experience of team leadership
• Experience of budget management
• Experience of increasing income from fundraising campaigns
• Experience of donor acquisition campaigns and launching new fundraising products
• Experience of working in individual giving, or public fundraising for a charity
• Ability to project manage with multi stakeholders
• Experience in writing compelling donor communications

Desirable 

• Experience in all aspects that sit within this department : Legacy giving, DIY fundraising, regular giving, individual giving, gaming and streaming and campaigns

Application information

Applications will close at 9am, Monday 5th May with the aim to commence interviews week commencing 12th May.

CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.

Main benefits, Terms & Conditions

Annual Leave: 22 days pro rata (plus public holidays).

Additional Leave: 1 day of leave on our Founder’s Cancerversary, birthday leave, plus office closure over Christmas.

Flexible working: A hybrid working arrangement, working from home up to 3 days per week (pro rata) and Core hours between 10am and 4pm.

Training: We have a budget each year for employees training and development plans.

Flex Friday: Every other Friday you will have off, without a salary deduction, we just ask employees have their work phones with them in case of emergencies!

Equality, Diversity & Inclusion Statement

At CoppaFeel!, we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.

We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.

Digital Marketing Manager - Maternity Cover

Contract: Fixed Term Contract, Full Time, 35 hours per week

Location: London, UK subject to the right to work.

UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role. 

Salary: £43,668 - £45,851 dependent on experience, per year with excellent benefits.

About WaterAid

Want to use your skills in digital marketing to play a vital role in making clean water, decent toilets and good hygiene for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Digital Marketing Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team

The WaterAid Supporter Marketing team plays a pivotal role in shaping the dialogue with our supporters, defining and facilitating their crucial contribution to driving our mission forward – ensuring everyone, everywhere has access to clean water, decent toilets and good hygiene.

About the Role

As our Digital Marketing Manager, you will find creative ways of building WaterAid’s online presence primarily through paid media channels.

In this role, you will take direct responsibility for developing and implementing key campaign and project strategies as well as identifying opportunities for growth within the digital programme.

You’ll also: 

• Accountable for planning and executing integrated campaigns that combine digital and offline marketing channels to deliver cohesive, measurable results aligned with overall marketing objectives.
• Responsible for budget management and reporting on income and expenditure.
• Work with external creative and media partners on projects within agreed budgets.
• Devise and execute a continuous programme of content optimisation and testing through a rigorous test to learn methodology, regularly monitoring, evaluating and analysing campaigns.

Requirements

You have a track record in and passion for digital marketing, with experience in paid digital media planning, buying and budget management.

To be successful, you’ll need: 

• Experience working on integrated digital marketing campaigns and strategies.

• Hands-on experience managing creative agencies to develop content and assets for paid digital campaigns.

• Experience in building and managing marketing campaigns on social platforms (including Facebook, Instagram, TikTok and LinkedIn), Google Ad campaign types and programmatic advertising, taking decisions, testing and publishing without supervision.
• The ability to analyse user experience data with CRO testing, conduct A/B tests, optimise conversion funnels, improve user experience working with our Digital Product team to implement changes
• Excellent stakeholder management skills and strong communications skills, both written and verbal.
• Lead on the management and development of our ecommerce sites (Shop for life and Store). Working with agencies and wider teams to ensure consistent updates and optimisations, creating and executing data -driven campaigns to maximise conversions and deliver growth.
• Knowledge of a range of measuring tools (including GA4) and the ability to understand and translate data and analytics into insight that can be understood and applied by wider teams.

Although not essential, we also prefer you to have:

• Familiarity with owned, earned, and shared media.

• Experience creating and pitching business plans.

• Drupal website management and use of CMS.

Closing Date: Applications will close at 12pm UK time on Monday 6 May 2025. Availability for interview is required week commencing 12 May 2025.

How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and an essential cover letter.

*Please indicate in the summary the relevant skills and experience you bring that makes you an ideal candidate for this role. 

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Benefits

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment:

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Role Overview:

We are looking for an experienced Senior Marketing Manager – Fundraising to join a well-established and impactful health charity. This is an exciting opportunity to take the lead in developing and executing marketing strategies that inspire and engage donors to support the charity’s vital fundraising efforts.

You will play a key role in driving both donor acquisition and retention, ensuring that the charity meets its fundraising targets and continues to make a meaningful impact on the lives of those in need. This is an initial 3-month contract with the potential for extension or conversion to a permanent role.

Key Responsibilities:

· Lead fundraising marketing campaigns, developing creative strategies that drive donations and increase engagement with both individual and corporate supporters.

· Develop and implement strategic marketing plans to ensure fundraising activities are aligned with the charity’s mission, objectives, and values.

· Manage multi-channel fundraising campaigns, including digital, social media, email, and print, to effectively reach and engage current and potential donors.

· Collaborate closely with the Fundraising Team, ensuring seamless integration between marketing and fundraising strategies to meet fundraising goals.

· Monitor and analyse campaign performance, using data to provide insight and make recommendations for continuous improvement.

· Build and nurture relationships with key stakeholders, including donors, partners, and external agencies, to strengthen fundraising efforts.

· Manage the fundraising marketing budget, ensuring campaigns are cost-effective while delivering maximum impact.

· Lead, mentor, and support a small marketing team, providing guidance and training to junior staff to enhance their professional development.

Person Specification:

· Proven experience in fundraising marketing, with a strong track record of delivering successful campaigns that drive donations and engagement.

· Strong strategic thinking with the ability to develop and execute comprehensive marketing strategies tailored to fundraising objectives.

· Excellent written and verbal communication skills, with the ability to craft compelling messages that inspire action and resonate with donors.

· In-depth knowledge of multi-channel marketing, particularly in a fundraising context, and how to leverage digital, social media, and traditional channels effectively.

· Project management skills to manage multiple campaigns simultaneously while ensuring deadlines are met and objectives are achieved.

· Strong analytical skills, with the ability to track and report on campaign performance, and make data-driven decisions for optimisation.

· Experience in leading and supporting a team, providing mentorship and guidance to junior staff members.

· Experience working within a charity or non-profit organisation, particularly in fundraising and donor relations.

· Familiarity with CRM systems and fundraising platforms to support campaign management and donor engagement.

· Understanding of digital fundraising trends and tools.

· Budget management experience in a fundraising context.

What’s on Offer:

· A competitive day rate of £222–£244 PAYE + holiday pay for the successful candidate.

· A hybrid working pattern, requiring travel into London 1–2 days per week for workshop meetings.

· An initial 3-month contract with the potential for extension and the possibility of applying for the permanent position.

How to Apply:

To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

We aim to get back to all successful candidate within 48 working hours.

Commitment to Diversity:

The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Are you passionate about building new relationships? Are you a brilliant communicator? Then this role could be for you!

Great Ormond Street Hospital Charity are hiring for a Senior Fundraising Executive to join our Hospital Engagement team. This position is based in the hospital for 3 days per week, with the remaining time spent working from home.

As a Senior Executive, your main focus is to build relationships and connections within the hospital in order to increase the Charity’s visibility, drive income growth and referrals from patient families, visitors and hospital staff.

Salary

The salary for this position is £35,051 per annum. 

Key Responsibilities

This is a varied role where you will:

• Engage and develop strong working relationships with hospital staff members.
• Roll out a patient family fundraising training programme, delivering training to staff groups, identifying fundraising champions within the hospital and increase patient family referrals. 
• Collaborate with the Hospital Engagement team to recruit and relationship manage hospital staff in our Charity Champions Programme. 
• Collaborate across the charity with our Grants, Brand Marketing and Communications team to coordinate charity family activity and implement a hospital engagement and communications plan. 

Skills, Knowledge and Expertise

This role is focused on relationship building and influencing and we’re looking for someone with:

• Experience working with the public in a customer facing role. 
• Ability to build relationships and influence stakeholders of all levels of seniority. 
• Strong communication skills and emotional intelligence. (you will need to be comfortable working with patient families in a hospital environment). 
• Confident delivering presentations and training.
• Experience working with or managing volunteers.

Whilst you’ll be an employee of the Charity, this role requires you to be onsite at the hospital for 3 days per week (with the rest of the time spent working remotely).

The hospital is a large site and you’ll be physically attending different department meetings, organising events, and hosting events (ensuring branded stock is available, moving boxes, helping with event set up). 

About the Team 

This role sits within the Hospital Engagement function within the Community team, whose purpose is to drive the charity’s presence within the hospital to build key relationships and increase income from patient families and hospital staff.

This is a role with regular hospital contact and appointment to the role will require the individual to meet any hospital access requirements which may change over time.

Closing Date: 8th May 2025

Interviews: 1st stage virtual on 13th May, 2nd stage in person 20th May