Customer Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Luton Wellbeing Service Manager
Post no: 604
Working base: Luton Wellbeing Centre, LU1
Contract type: Permanent
Hours: 37 hours per week
Work Pattern: 5 days per week incl 1 evening per week, Monday to Friday
Salary: £27,500 per annum
About our Wellbeing Centres
We offer a safe, non-judgmental space to take part in group activities, chat with others over a cuppa, play a game, read a book, or just sit quietly over some mindful colouring. Our sessions are facilitated by our recovery workers who can also provide information about other services available locally and on ways to support your well-being.
About the Role
This is a varied role which involves leading the continuous development of the service to ensure that it meets the needs of the community, in line with Mind BLMK values, including promotion of the service and building strong links with other local organisations, groups, agencies and the wider community. The role also holds responsibility for referrals into the service and leading on more complex cases to assess suitability along with managing the staff, volunteer and student team delivering the service and for the health, safety and maintenance of the Luton Wellbeing Centre.
Service Delivery
- Operate a service and ensure outcomes which supports individuals to deescalate crisis and develop strategies for recovery and increased wellbeing, in line with Mind BLMKs Recovery Model and contract requirements.
- Contribute to the development and implementation of the delivery of the Luton service plan and in line with local Luton stakeholder initiatives and plans.
- Work closely with the recovery and peer workers to ensure the correct access to service procedure is followed, taking responsibility for more complex referrals and ensuring everybody has a consistent and quality experience and are able to access the correct service for them in an acceptable timescale.
- Ensure regular involvement of service users, volunteer and staff on local service delivery, organisational matters and wider mental health strategies.
- Maintain an effective workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of Recovery and Peer Workers, volunteers and student placements).
- Work with the Operational Services Manager to review, design and implement changes to service delivery and working models, ensuring the service meets the needs of the local community, and identify relevant funding opportunities.
- Hold responsibility for health and safety (risk assessments, reviews, reporting, safeguarding, incidents/accidents, premises), data collection, budget & cash handling (and associated record-keeping), in line with Mind BLMK’s policies, procedures and guidance.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Health Plan with a wide variety of benefits
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5:00pm Thursday 11th July 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Reporting to: Head of Services
Salary: up to 40k based circa on capabilities and experience
Join Our Team at Mind in Tower Hamlets, Newham, and Redbridge!
Are you a dynamic leader with a passion for mental health and community support? Mind in Tower Hamlets, Newham, and Redbridge is searching for an outstanding individual to serve as a Service Manager. This role involves managing and leading the Tower Hamlets Recovery and Wellbeing Service, which includes the Connecting Communities, Safe Space Café, Sakinah Project and Supported Self-Help Programme.
About Mind in Tower Hamlets, Newham and Redbridge
Mind in Tower Hamlets, Newham & Redbridge is a local Mind association and community mental health charity. We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.
Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported.
We provide support services- including for those in crisis, to raise awareness and deliver activities, groups and events through our work in Tower Hamlets, Newham and Redbridge. We work closely with other organisations to ensure we deliver a high-quality and diverse range of services to people in the local area.
About the Role
Role Overview:
As a key member of our team, you will:
- Manage and Lead Services: Oversee the daily operations of our Recovery and Well-being Service in Tower Hamlets, alongside some smaller contracts, ensuring that all commissioning targets and KPIs are met.
- Performance Management: Ensure all contract requirements, including KPIs and client satisfaction, are achieved through effective and considered performance management.
- Leading a high-performing Team: Inspire and manage a dedicated team of staff. Your leadership will foster a positive, resilient, and effective team culture.
- Promoting and delivering a Recovery-Focused Service: Implement and champion recovery-oriented practices that empower service users to achieve their personal goals and improve their well-being.
We Would Love to Hear From You If You Have:
- Service Delivery: Demonstrable experience of working within a charitable service delivery organisation.
- Leadership Skills: Proven experience in leadership and people management.
- The ability to plan, monitor and evaluate services, to ensure that they are responsive to the needs of the clients, meet the purpose they have been commissioned for and fulfil the service specification.
- Relationship Building: Ability to build strong and enduring relationships with a range of partners.
- Trust Building: Ability to rapidly form and sustain trusting relationships with service users/carers and other peer support workers and professionals.
- Budget Management: Experience working within agreed budgets and managing resources effectively.
- Community Engagement: Proven ability to proactively work with ‘seldom heard communities’ ensuring services are culturally sensitive and appropriate, including but not limited to racialized communities, faith communities, LGBTQ+ communities, and other marginalised groups.
- Prioritisation and Problem Solving: Ability to prioritize workloads, problem-solve, and operate in an agile manner.
- Service Quality: Demonstrated ability to manage services effectively and ensure high quality.
- Innovation and Change: Support for innovation and organisational changes, seizing opportunities to influence the organisation's future direction.
The closing date for applications is Wednesday 15th July at 23.59hrs
If you would like to discuss the role before applying, please feel free to contact Emmanuel from Diversifying Group.
Our Commitment
MindTHNR is committed to being an Anti-racist/Anti-discriminatory Organisation – we are advocates for racial justice and equality for all members of our community. We will continue to listen, learn, and keep taking action to influence change. This is not a tick-box exercise for us, this is for our community, this is for our staff, this is for all those who have faced inequity and inequality based on their gender, sexuality, ethnicity, religion, disability, and age. We may just be starting, but we won’t stop!
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The RSPB is looking for a Senior Trusts and Foundations Manager to join our ambitious development team.
Senior Trusts and Foundations Manager
Reference: JUN20248662
Location: Flexible in UK
Salary: £38,389.00 - £41,212.00 per annum
Hours: Full Time, 37.5 hours per week
Contract: Permanent
Benefits: Pension, Annual Leave, Life Assurance
With an attractive portfolio of diverse conservation projects nationally and internationally (habitat creation and restoration, species recovery and people engagement), you will have the opportunity to develop new income-generating relationships and present the RSPB’s work in ways that inspire and allow Trusts and Foundations to have a major impact to save nature.
The role will help identify potential funders through desk research & phone calls, craft relevant approaches to donors and produce tailored grant applications. The role will be responsible for maintaining a comprehensive overview of donor interactions via Salesforce CRM software and ensure donor retention through the delivery of progress updates and impact reports. Superb relationship-building skills and excellent communication abilities will be instrumental in creating new partnership opportunities, shaping proposals and securing major five- and six-figure support from national and international donors for the RSPB’s conservation projects.
We would love to hear from personable and driven candidates who can demonstrate their experience of effectively prospecting and managing donor relationships, alongside their experience of working in a target-driven environment.
You will join a dynamic, friendly team working to deliver high-quality stewardship and ensure trusts and foundations are kept fully appraised of developments in what will be a rapidly changing, energetic and exciting period of conservation innovation.
What we need from you:
Skills and experience
Essential:
- Excellent writing and verbal communication skills
- Excellent organisational skills, with the ability to manage a busy schedule
- Good relationship management skills
- Self-motivated and able to work under own initiative
- Passionate about conservation and the environment
Desirable:
- Experience of producing thorough and compelling grant proposals
- Experience of interpreting charitable financial accounts and project budgets
- Experience of working with fundraising databases
Closing date: 23:59, Friday, 19th July 2024
We are looking to conduct interviews for this position as soon as possible so please don't delay in applying.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
Please note that you will be required to upload a CV and complete an application form where you will have the opportunity to tell us why you are best suited for this role.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is eligible for sponsorship.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
Fundraising Executive – Challenges and Events (2212)
Concern Worldwide (UK) is looking for a Fundraising Executive – Challenges and Events to join the Public Fundraising Team in the London office on a permanent basis.
About us:
Concern Worldwide is a non-governmental, international humanitarian organization dedicated to the reduction of suffering and working toward the ultimate elimination of extreme poverty in the world’s poorest countries. Our mission is to transform the lives of people living in extreme poverty. We work with 25 million people each year, in some of the hardest-to-reach and most fragile places. Places prone to conflict, natural disasters, climate change, and extreme hunger.
About the role:
We are seeking to recruit a Fundraising Executive with a focus on Challenges and Event recruitment to sit within our Public Fundraising Team. The post holder will be responsible for recruiting donors through virtual and in person challenges and events and working with the Fundraising Innovation Team to expand our challenges and events offering. The post holder would be an integral member of the Public Fundraising team and would also support during emergency appeals and support the wider Acquisition team for example in training and shadowing agency fundraisers and working on cross team projects.
This post reports to the Senior Executive – Challenges & Events, and approx. 70% of the work will be on Challenges & Events, with some other work on other Acquisition channels to help the post holder develop a breadth of skills and experience across Public Fundraising.
About You:
You will have experience and knowledge of mass participation event fundraising, including donor stewardship and donor recruitment through a variety of channels and audiences. You will possess strong planning and project management skills and the ability to work on your own initiative. The successful post holder will have an excellent understand of delivering excellent customer service/donor care.
Full details on the role and person specification can be found in the attached job description.
Benefits:
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
Equality, Diversity, and Inclusion:
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organization. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality.
About our office:
Our London office is based in The Foundry close to Vauxhall and The Oval underground stations. The Foundry offers a unique opportunity to be a part of a vibrant and ambitious community focused on social justice and human rights.
Staff are expected to come into their base office once per week or the monthly equivalent i.e. 4 times per month. Staff are also able to flex their start and finish times between the hours of 7am to 7pm daily.
To apply:
Please upload your CV and cover letter by 14th July 2024.
Please note, we would like to fill this role as soon as possible, therefore we will periodically shortlist through the recruitment campaign and may close the role before the advertised closing date.
All candidates who are short-listed for an interview will be notified via email after the application deadline
Candidates must be legally entitled to work in the UK at the time of application.
Conditions of Appointment:
The successful post holder will be required to complete a criminal records self-declaration form.
Closing Date:14 July 2024
Location: London
Contract Type: Permanent
Hours: Full time
Salary: £30,241- £33,601
You may also have experience in the following: Fundraising Officer, Individual Giving Officer, Donations, Fundraiser, Partnership Executive, Fundraising Coordinator, Charities, Not for Profit, Fundraiser, Individual Giving, Third Sector, Fundraising Assistant, etc.
REF-215 111
The vacancy
The Duke of Edinburgh’s Award exists to support young people to build life-long belief in themselves; supporting them to take on their own challenges, follow their passions, and discover talents they never knew they had.
Today’s young people are facing a perfect storm of challenges, and it is our ambition that every young person should have the opportunity to develop the essential skills, self-belief and resilience they will need to thrive in life and in work.
We are looking for an Executive Director of UK Operations to join our dynamic team. You will play a vital role in delivering our ambitious growth strategy, leading a team over 200 operational staff to reach 1.6m participants by 2026 and remove barriers to access for the most marginalised and excluded young people.
You will be accountable for the design of the DofE Programme, licensing, training and quality-assuring our Licensed Organisations as well as overseeing our multi-million pound strategic growth programmes, and our £2m+ Resilience Fund that provides grants and bursaries to remove barriers to access.
As a member of DofE’s Executive Leadership Team, you will also contribute to the overall strategic and operational leadership of DofE, working collaboratively with senior colleagues to ensure DofE activity is aligned behind our strategy and modelling our values and behaviours.
About you
You will be an exceptional leader of operational teams who has worked at executive level and can provide empowering and motivational leadership to a Directorate of over 200 field-based staff, and our network of 5,000 Licensed Organisations and 40,000 incredible volunteers leaders.
Highly collegiate, with a ‘can do’ attitude and knack for developing impactful and innovative partnerships, you will be an authentic and inspiring leader who is adept at turning strategic vision into practical action.
You will be passionate about the power and potential of young people, and be strongly customer- and impact-focused, always seeking ways to improve the quality of operational delivery and participant experience. You will have a track record of building organisational cultures where safeguarding is everyone’s responsibility, diversity is celebrated, and everyone is empowered and enabled to be the best they can be.
If you have a passion to improve the lives of young people, and the experience and drive to lead an exceptional team of Operations staff to expand DofE’s reach and ensure every young person has a high-quality, impactful DofE experience, we would love to hear from you.
Closing date for all applications: Sunday 14th July - Midnight.
First interview: Week commencing:15thJuly - to be held via Microsoft Teams
Second Interviews: Week commencing: 22nd July - to be held at the DofE London Offices SE1
Additional interviews or conversations may take place week commencing 29th July.
If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience while completing the application, please contact us.
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check (e.g., DBS/PVG or similar), references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
The geographical allowance is based on a staff member having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 (pro rata) per annum
The client requests no contact from agencies or media sales.
Full time, permanent appointment
Based in Milton Keynes with hybrid working arrangements. The role provides service delivery with regular travel across Milton Keynes and surrounding areas, and occasionally North London.
Salary range for Social Worker: £32,743 to £40,019 per annum. Salary range for Senior Social Worker: £37,780 to £46,175 per annum
Are you a skilled and dedicated social worker eager to apply your expertise and experience to a new role? Could you become a vital part of the supportive and collaborative team at one of the UK’s most successful adoption charities, rated outstanding by Ofsted since 2014?
At Parents And Children Together (PACT) we are genuinely passionate about helping families thrive. We believe that every child deserves a loving and supportive home and we are committed to providing the highest quality services to help make that a reality.
We have been at the forefront of adoption services for more than 60 years, working with local authorities across the country. We offer a flexible and innovative work environment, and we are proud of our three successive outstanding ratings with Ofsted.
We support children and families from diverse backgrounds. With access to our specialist therapeutic support services, we are proud to provide excellent lifetime support for our families’ adoption journeys.
Our adoption teams focus on assessing prospective adopters who can consider early permanence and/or adopting a wide range of children of all ages, sibling groups of two or more children, children from diverse ethnicities and children who may have physical or learning disabilities.
With your social work experience with children and families, you will manage all aspects of work with our valued applicants from the early stages of recruitment, information sharing meetings, assessment, preparation and training, through to successful placement and post placement support up to the making of the adoption order.
Ideally, you will have previous experience of completing Prospective Adopter’s Reports, or similar reports such as Form Fs, and/or experience in family finding activity for children requiring permanence.
For further information and details on how to apply, please visit our website, also for contact details for an informal conversation about the role or to arrange to meet a member of the management team informally at our Milton Keynes office.
Closing date: Monday, 8th July 2024 at 10am
Interviews will take place at our Head Office in Reading on Wednesday 17th July 2024
We look forward to hearing from you!
PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds. We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities. We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.
PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT’s Safer Recruitment pre-appointment enquiries. These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5 year period. All opportunities are based in the UK.
The client requests no contact from agencies or media sales.
Are you passionate about championing wellbeing and inclusion and value peer-peer support? We’re hiring a Senior Inclusion Coordinator to join our Student Development Team.
Some students are more likely to face barriers that prevent them from making the most of university, particularly those from historically underserved or marginalised communities. The Student Development Team aims to dismantle barriers to involvement so all students can engage with all the university has to offer. The Senior Inclusion Coordinator will play a key role in achieving this vision for our student communities.
In collaboration with a second Senior Inclusion Coordinator, you’ll be leading on a series of wellbeing and inclusion programmes that we’re really proud of.
The client requests no contact from agencies or media sales.
This important role is a new position on the team and will lead on the delivery of an innovative and sustainable corporate strategy to develop new and existing partnerships in order to grow our corporate income streams.
The role demands strong leadership qualities for the development and implementation of a corporate strategic plan to guide a newly merged corporate team across Martlets, St Barnabas and Chestnut Tree House for the next 3-5 years. Reporting to the Director of Philanthropy and Communications, the post holder will be responsible for leading on these plans and managing a team of four across the three hospice sites.
This role is hybrid and will be based across our three hospice sites: Martlets in Hove, St Barnabas House in Worthing, Chestnut Tree House near Arundel.
The client requests no contact from agencies or media sales.
Special Events Lead
We have a great opportunity for a Special Events Lead to play a vital role in an exciting charity’s Philanthropy team, reporting to the Co-Director of Philanthropy.
Position: Special Events Lead (Maternity Cover)
Location: Cambridge/Hybrid
Salary: £30,000 - £32,000 per annum (depending on skills and experience)
Hours: Full-time, 37.5 hours per week
Contract: Fixed term (1 year)
Closing date: 12th July 2024, however, we reserve the right to close this vacancy once enough applications have been received or a successful candidate is found.
About the Role
The Special Events Lead role manages the organisation’s special events from start to finish, raising the visibility of the charity, building relationships with prospects and securing income for the Children’s Hospital and the Cancer Hospital.
They will be responsible for project management and professionally executing the organisation’s special events. Past events have included a fundraising gala for 500 guests at Trinity College, a private reception at a jewellery designer’s studio and a behind-the-scenes tour of robotic surgery at the organisation.
Key responsibilities include:
- You will take lead responsibility for the operational management and delivery of several Special Events, from dinners and receptions to larger flagship events.
- Create a portfolio of events that will engage a variety of supporters and prospects.
- Develop a yearly events plan for prospects and donors with consideration of cross-team requirements.
- You will manage relationships with volunteer organisers of major special events; not organising the events themselves but being the key point of contact and providing support e.g. income management, marketing support via the comms team, Gift Aid and best practice advice.
- Create detailed event plans with specific objectives and actionable plans, manage event budgets astutely and review whether each event met its objectives.
- Maintain good relationships with committee chairs and committee members where events are being organised by volunteers.
- Take the lead at events; briefing and supervising event staff and volunteers, ensuring that each staff member has a sense of authority and ownership for the successful outcomes of his/her respective areas, as well as the department and organisation.
- Acknowledge, thank and maintain up-to-date, accurate records on the organisation’s CRM database.
About You
As Special Events Lead, you will be educated to a degree level or equivalent of knowledge and experience with a minimum of 3 to 4 years of successful coordination experience. You will have excellent attention to detail and organisation skills as well as the ability to project plan, design and deliver briefings.
It is essential that you have excellent interpersonal skills and are highly skilled in building relationships with different stakeholders. You will also be a great networker and creative relationship builder.
In return
This is an amazing place to work! Recently voted one of the top 100 hospitals in the world and a leader in the field of healthcare innovation, recognised across the world as a pre-eminent teaching hospital.
You will receive a fantastic benefits package including:
- Pension Scheme
- Group Life Assurance @ 4 x Salary
- Enhanced Maternity and Paternity Pay
- Annual Eye Tests + £65 (towards Computer Use Glasses)
- Leisure Centre on site
- NHS Discount Schemes
- Health Cash Plan - Medicash
- Employee Assistance Programmes
- Health Assured
- WeCare
- Medicash
- 25 days of Annual Leave + Bank Holidays – Annual Leave increases by one day each year after 2 years’ service up to 29 days
- Your Birthday off
- Cycle 2 Work Scheme
We strongly encourage candidates of different backgrounds and identities to apply. Each new team member is an opportunity for the organisation to bring in a different perspective and further diversify the charity.
Other roles you may have experience with could include Special Events Lead, Events Lead, Events, Events Manager, Event Management, Events Coordinator, Special Events Manager, Events Fundraising Manager, Event Planning etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced administrator with excellent communication skills? Do you have a keen eye for detail and a passion for delivering the best possible service?
We are looking for a proactive and detail-oriented Risk and Assurance Coordinator to join our Risk and Assurance team.
Our Risk and Assurance team plays a crucial role in ensuring our success by maintaining industry-leading standards and delivering an exceptional risk and compliance service to the British Heart Foundation (BHF).
As our Risk and Assurance Coordinator, you will provide essential administrative support related to the monitoring and reporting of the Risk and Assurance team. Your responsibilities will span across a variety of critical areas, including risk management, shop security, income protection, internal audit, and insurance.
You’ll act as the main point of contact for all internal and external security support requests, supporting the case management system and assisting the team to deliver an essential service.
This is a varied, hand-on role and an exciting opportunity to make a real impact and support the successful delivery of the wider BHF strategic mission.
Working arrangements
This is a blended role, where your work will be dual located between your home and our London Office.
At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
You'll have excellent administrative and customer-service skills, having previously worked with large datasets, handled complex queries, and successfully managed relationships with internal and external stakeholders.
To excel in this role you’ll also be:
- Effective Communicator: As the main point of contact for all internal and external requests, you’ll excel in both written and verbal communication.
- Tech-Savvy: Proficiency in MS Outlook, Word and Intermediate Excel skills.
- Results-Oriented: You take initiative and ownership to complete tasks effectively. Your drive for results sets you apart from the rest.
- Organised and Deadline-Driven: Your organisational skills and ability to meet multiple deadlines will make you a valuable asset.
- Excellent Team Player: You thrive in a team environment. Whether collaborating with colleagues or working independently, you contribute effectively.
- Detail-Oriented: You approach problem-solving with discipline and precision. Your analytical skills are top-notch.
If you have a passion for risk management and a keen eye for detail, we want to hear from you!
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
Interviews are due to be held over Microsoft Teams on 22nd & 23rd July.
Our vision is a world free from the fear of heart and circulatory diseases.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Multi Trade Operative
Location: Birmingham & Surrounding Areas (Staffordshire, Leicestershire, Coventry, Northampton)
Salary: Up to £47,000 per annum + Company Vehicle & Fuel (inclusive of bonus and out of hours)
Hours: 39 hours per week
Contract Type: Full Time, Permanent
The Role
We have an exciting opportunity for experienced Trades people to join us as we look to grow our In-House Maintenance Team. We have multiple roles available and are looking for people in the Northampton, Coventry and Birmingham areas.
What is on offer?
- Basic Salary of £36,664 per annum PLUS;
- Performance bonus of up to £5,000 per annum.
- Out of Hours Payments (on average, around £4,000 per annum).
- Midland Heart Van & Fuel Card.
- Equipment including power tools, full uniform and PPE, as well as a Mobile Phone and IPad PLUS;
- Access to healthcare benefits such as Medicash.
- Access to our Brilliant Benefits portal providing you with access to discounts on a variety of brands and retail stores - for more information, please click here.
- There’s also up to 8% matched pension contributions, 25 days annual leave (increasing to 30 within 5 years PLUS the option to purchase 5 extra days per year) and the support needed to develop your career should you need it.
We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).
As a Multi-trade Operative, you’ll play a vital role in ensuring that our 35,000 homes are places that people love to live in. Working in both occupied and empty properties, you’ll diagnose and complete a broad range of repairs and / or special projects such as aids and adaptions which, dependent on your specialisms, may include:
- Carpentry & joinery – Fitting doors, kitchens, floorboards.
- Plumbing – Fitting bathroom suites, changing tabs, repairing toilets.
- Plastering – Whole walls, ceilings or rooms.
- Decorating – Painting walls, ceiling and woodwork.
If you hold a relevant Trades qualification, please ensure this is highlighted on your CV at application stage.
What’re we looking for? You’ll be a talented multi-skilled tradesperson. who has a main trade complemented by skills across one or more other trades. You’ll also have a sound knowledge of site safety and safe working practices and a full UK driving licence is essential. Great people skills are an absolute must, as is the motivation to always leave the customer happy in the knowledge that you’ve done everything you can to help them.
Who are Midland Heart? We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.
Closing Date: 10th July 2024
Please be aware that we have multiple vacancies and that suitable candidates will be invited to an assessment shortly after applying. We'll close applications as soon as all vacancies have been filled.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
No agencies please.
2nd Line IT Support Engineer
Based in Stanmore/Berkshire - onsite
Salary circa £30,000 - £35,000 per annum dependent upon experience.
As a successful 2nd Line IT Support Engineer, you will have strong communication skills and a desire to provide outstanding service to Norwood’s client base. If you want you to join our dynamic team as a 2nd Line IT Support Engineer, please apply!
ABOUT THE ROLE
The role of the 2nd Line IT Support Engineer will involve working as part of a team providing 1st and 2nd line remote and on-site support to the services across London and a site in Berkshire. The ideal candidate for the 2nd Line IT Support Engineer role will have at least 3-6 years of experience in Windows Server and Desktop focused IT support. The position will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of software and equipment across our network. . You will have strong expertise and the ability to provide rapid solutions and working flexibly in resolving and further investigating possible escalations.
MAIN DUTIES AND RESPONSIBILITIES
- Managing and maintaining computer hardware and software issues from logging to resolution, to ensure high levels of availability of the supported business applications.
- Liaising internally and externally with technical support companies and suppliers and working alongside the IT Manager and Application Support team, the role of 2nd Line IT Support Engineer will involve the following tasks:
- Using the Helpdesk ticket logging system to facilitate Desktop/Remote Support.
- Liaising with Support Companies to get issues fixed.
- Configuring, installing and supporting any client hardware and software.
- Configuring, installing and supporting mobile devices and internal phone systems.
- Assisting with new user desk setups, desk moves and associated cabling.
- Processing new and leaver’s accounts.
- Maintaining Asset register of all IT equipment.
- Managing, assessing, and reporting on project activities to meet deadlines.
- Focus on solving customer’s problems, striving to understand their needs.
- Be aware of the key IT and cyber risks, proactively operating to minimise these risks within the remit of the role, acting quickly to notify of any potential or identified IT risks through the appropriate incidents and escalations process
- Maintaining end-user computing solutions including physical desktops, mobile devices (laptops, tablets, smart phones), printers, and end-device security including remote access technologies.
- To be a car driver and have access to a car during office hours and willing to drive between locations.
ESSENTIAL TECHNICAL SKILLS
- Windows Server 2016/2019
- Windows 10/11 desktop systems
- Microsoft Azure
- Office 365 and the MS Office Suite
- Microsoft Exchange, Teams, OneDrive, SharePoint
- Active Directory
- Group Policy, DNS, DHCP
- Desktop Deployment Services
- Networking (Switching/VLANs/Routing/Firewalls – Cisco and HP preferable)
- Email and Web Filtering Systems
- Managed Antivirus
- Enterprise Wireless administration
- Printer Management
Why Norwood?
- The opportunity to work for a leading UK charity
- Competitive salary & benefits package
- Generous annual leave entitlement
- Hybrid work arrangement
- 1pm finish on a Friday
- Unlimited access to staff referral scheme
If you're ready to embark on a rewarding journey where every day brings new challenges and opportunities to make a difference, apply now to become our newest 2nd Line Support Engineer! Please press apply and our Recruitment Team will be in touch.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
No agencies please.
We are currently looking for a Communications and Engagement Business Manager to join the Foundation on a 12 month fixed term contract.
The Communications and Engagement Business Manager is there to provide project and business management support to enable the Communications and Engagement leadership team to focus on progressing the work of the business area and leading the wider team. The Business Manager is embedded in the team in order to fully understand priorities, goals and ambitions and help enable the leadership team to achieve them.
Key Resposibilities
- Build an in-depth knowledge of the Communication and Engagement’s leadership priorities in order to help support the business area’s work.
- Build an in-depth knowledge of partnerships and stakeholders.
- Project management and administration activities for Communication and Engagement’s projects, monitoring critical paths, milestones, taking on discrete areas of project work as appropriate and making decisions autonomously.
- Communicate and negotiate projects and liaise with the wider Foundation team and other stakeholders on behalf of the Executive Directors to enable projects and tasks to progress.
- Proactive diary management for the leadership of the Communication and Engagement Team in conjunction with other Business and Diary Managers where necessary.
- Keep track of the Foundation’s planning points and rhythms in order to manage leadership time and stakeholders.
- Agenda planning and setting for leadership and full team meetings, in partnership with the Executive Directors.
- Note taking and action monitoring of the above meetings, following up on completion of tasks when required.
- Liaise with the wider Business Area teams and other stakeholders on behalf of the Executive Directors to enable projects and tasks to progress.
- Management of the flow of information to other staff within the Foundation.
- Ad hoc desk research as required, collating information and giving recommendations based on the information gathered
- Proactively identify and deliver improvements to team processes and share these learnings with other business areas
- Provide administrative support, such as creating and formatting documents / slides, updating the CRM system, making travel arrangements and other tasks as required.
- Diary management cover for other business areas to cover absence within the team as necessary
- Line management of a Diary Administrator including coaching and development, motivation and end of year and mid year reviews.
Skills, Knowledge and Expertise
- Ability to solve problems under pressure
- Attention to detail
- The ability to make decisions based on knowledge of the business areas priorities
- Ability to absorb and summarize complex information
- Ability to plan ahead, anticipating issues before they arise
- Ability to change priorities whilst remaining calm and focussed
- The ability to work with initiative and at pace
- Curiosity and a proactive approach
- Strong time-management skills and the ability to organise and coordinate multiple projects at once
- Superb written and verbal communication skills
- Excellent relationship building skills
- Project Management experience
- Experience in partnership working across organisations and teams, in a complex organisation and liaising with a wide number of stakeholders
- Experience of improving business management processes
- Experience of diary management for multiple people
- Experience using the Microsoft Office Suite 365 and the ability to pick up new software quickly without training.
Benefits
- Up to 12% employer pension contribution.
- Annual personal development budget.
- Annual health and wellbeing personal allowance.
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT Kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
Work setting: Remote with occasional visits to office for training and events purposes
Salary: up to £32,760.00 per annum (pro rata)
Hours: 6-month FTC, full-time (35 hours per week)
Location: London
Do you enjoy providing support to delegates and volunteers by assisting, processing bulk event registrations, arranging complimentary committee registrations, and dealing with enquiries? This role does not include overseeing events' logistics. However, your contribution will be essential to providing strong administrative support to events and communication with stakeholders at all levels.
TPP are recruiting a proactive Events Registrations and Support Administrator on behalf of our client, a respected membership organisation whose objective is to promote education.
Benefits:
- App providing GP consultations, Physiotherapy, mental health support and life, money and wellbeing support.
- 22 to 27 days' holidays, depending on length of service, and pro-rated based on work pattern.
- Employee Assistance Programme.
- Flexible working arrangements.
- Life insurance (group personal accident scheme providing up to 3 times your salary in the event of permanent disability, loss of a limb or death).
- Private Medical Insurance.
- Aviva Group Pension Plan (9% employer and 3% employee contribution).
- Interest free loans.
The Role:
As an Events Registrations and Support Administrator, you will work with the Branch Network Manager to deliver the Events Programmes for Branches in line with budget, good governance and engagement principles, always being mindful of the charity's funds and reputation.
Responsibilities:
- Facilitate affordable, inclusive, and accessible CPD via in-person, hybrid, and digital events.
- Work closely with the Branch Network Manager to implement Events Programmes for Branches.
- Collaborate with volunteers, Branch Network Officers, and the Branch Network Manager to create and promote the annual branch programme.
- Utilise Cvent to design event registration pages and delegate confirmation emails.
- Produce emails, local bulletins, adverts for publications, and social media content within brand guidelines.
- Update websites with branch activity information.
- Assist with bulk event registrations and complimentary committee registrations.
- Handle delegate and volunteer enquiries.
- Monitor and report on marketing campaigns and attendee statistics.
- Manage prospect data and support the process of branch prize winners.
- Distribute marketing materials, prepare delegate badges, and attend events as needed.
- Manage mailboxes, connect potential volunteers/speakers with the network, and maintain branch web pages.
- Survey members on behalf of branches and update CRM with committee changes.
- Contribute to the development of a speaker directory and formulation of content for branches conference, forum, and volunteer inductions.
- Promote the Branch Network at branches conference, branch events, and industry events.
To be considered for this Events Registrations and Support Administrator role:
- Demonstrate experience processing high volume registrations for events.
- Attention to details, excellent organisational skills and superb time management.
- Experience using event management software.
- Used to providing excellent administrative support to events.
- A background working for a Membership professional body
- Ability to work in a fast-paced environment with conflicting deadlines
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We have a new and exciting role in the London Victim and Witness Service for a Male Independent Domestic Violence Advocate to join our specialist team supporting male victims. The roles will be home and office based, covering the whole of London, full time working 37.5 hours per week.
Do you want to join a committed and inspiring team? Do you want to help make a real difference every day? Do you want to contribute to change & improve the quality of lives of male survivors of domestic abuse? Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?
If yes, then we'd love to hear from you.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holiday (pro-rata for part time roles)
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Pension with 5% employer contribution
- Enhanced sick pay allowances & maternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is home and office based, with travel throughout London. As a Male Independent Domestic Violence Advocate - Housing Specialist you will:
- Ensure that male survivors' safety & housing needs are met
- Provide specialist support for survivors at the moment of crisis
- Provision of advocacy; supporting survivors to access safe accommodation
- Prioritise the safety, security & dignity of service users
You will need:
- An understanding of domestic abuse & it's impact
- Knowledge of risk assessment, safety planning & risk management
- Understand Safeguarding issues, & the legal responsibilities surrounding these
- Understanding of Housing Law, able to provide up to date advice & information on housing related needs
- Experience of working with housing agencies or in a housing setting
- Good communication, negotiation & advisory skills, both written & verbal when interacting with a range of agencies & individuals
- Have strong crisis management skills and the ability to deal with stressful and difficult situations
- The ability to speak a second language is desirable: specifically Arabic or Urdu; Sylheti/Bengali, Hindi, Tamil, Turkish, Kurdish, Polish, Gujarati, Somali, Yoruba, Akan, French, Lingala or Igbo is desirable
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.