Customer jobs

Job Title: Positive Engagement Worker

Location: Based in Croydon, CR0 1EB, you will be based across multiple properties in the area

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00, you may also be required to work weekends and bank holidays as per service requirements.

About the role

We are looking for a dedicated and compassionate Positive Engagement Worker to join our team based in Croydon which aims to deliver residential based support to people referred by South London and Maudsley Trust (SLaM). Our residents are referred to gain support with their Mental Health and other multiple complex needs. Our aim is to support them and help them prepare for independent living, whilst managing their individual risks. You will be at the heart of providing person centred support in a tailored way, to help our residents improve their quality of life, and achieve their personal goals through providing flexible support. 

In this role, you will be at the centre of researching, sourcing, and providing various opportunities for our residents. This can include partnering with external employers for employment opportunities, liaising with colleges for courses and upskilling opportunities, or community based projects which residents can get involved in. The role is dynamic and you can put your own ideas forward to bring new ideas to the team to help support our residents have access to wider resources. You will work closely with the rest of the care and support teams to enhance the opportunities available to our residents. 

You will work directly with our residents to support them to overcome their personal barriers and challenges to achieve positive outcomes. You will do this through one to one support sessions, group sessions and activities, and general support with their daily living.

The role further includes:

• Plan and deliver various activities which includes within the service and outside in the local community to help gain a sense of community and belonging. This can include days out to museums, community events and other areas of interest by our residents
• Plan in service events to bring residents together which could include group cooking sessions, games days, sporting events, and religious festivals.
• Keeping support plans up to date using our online portal
• Carrying out housing management support including welfare benefits support

About you

We're looking for someone who has a true passion to support those who face challenges with their mental health and that may have substance dependency. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will be creative in your approach to find new ways to bring people together to gain a sense of community and belonging through various events and activities both in house and externally. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs. 

You will have an understanding and ability to help others overcome their personal barriers, and will be motivated to want to make a difference to people's lives. This is a fulfilling role, and is the perfect fit for someone who has a real passion in helping others. You will have:

• Awareness of external opportunities which are available such as with education, employment and benefits
• Experience working with people with multiple and complex needs, ideally in mental health
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability  to motivate, and empower others to achieve their personal goals and overcome barriers
• IT ability to use our online CRM systems and Microsoft programs daily
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. We're proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Position: Retail Manager
Salary and Hours: £22,131.20 per annum, 35 Hours per week
Contract: Permanent, Full time
Based: Eastbourne, Marie Curie Shop
Closing date: We are reviewing applications as soon as they are received. We advise you APPLY NOW if you are interested.
Interview process: If your application is deemed successful, you will be invited into the store for an interview.
Marie Curie is one of the UK's most loved charities and the leader in end-of-life care and support. We're fighting for a better end of life for all because we believe that every day of your life matters - from the first to the last. You may have seen our recent TV advert here.

Our Retail Manager role offers a fantastic opportunity for you to build on your existing retail experience and commercial thinking to create an inviting shop which encourages sales and promotes excellent customer service.
No week is the same and you'll have bags of variety in your role.

Marie Curie Benefits Package:
- Season ticket loan -for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (TC apply)
- Entitled under Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Eye care - (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)

What's in it for you:
- Annual leave allowance: - England & Wales = 25 days plus 8 public holidays (pro rata)
- Competitive Policy for parental/sick leave
- Continuous Professional Development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working
- Free DBS

What we are looking for:
- Sales & Stock Generation. Where you'll get to be creative, always looking for opportunities to attract new customers/supporters every day.
- Management of Staff and Volunteers. You'll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers to ensure the effective operation of the shop.
- Administration. You will ensure all financial reporting and management, cash handling, daily banking and security procedures are followed.
You'll be part of a friendly, passionate team with a manager who supports you and your career development.
And best of all, the work you do every day will make a real difference in people's lives.

To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
For more information or an informal chat please contact Nicola Hyder by email at [email protected].

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. 
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via [email protected]

Do you have experience uncovering conversion problems through insight and analytics, then turning that data into impactful A/B tests and optimisation decisions? Are you comfortable diving into tools like Google Analytics 4 and Looker Studio? Keen to use your skills to make a real difference to millions of people?

We’re seeking a skilled CRO Analyst on a fixed term contract basis to join an exciting experimentation program, where you’ll own the end-to-end CRO process for our fundraising event products such as the famous London to Brighton bike ride.

Supported by developers, UX designers, content creators and tracking implementation specialists, you’ll be responsible for defining and delivering the experimentation roadmap for BHF Events products, spanning insight, test ideation, test completion, analysis and stakeholder management.

In this role you’ll set up funnels and other custom reports and generate actionable insights as well as devise experiments and optimisation strategies that will align with business goals.

You’ll develop strong collaborative relationships with our BHF Events product owners, analyse the customer journey, provide teams with key insights, monitor and report on performance, and manage a programme of testing to measurably improve conversions.

This job will appeal to you if you’re keen to join passionate, supportive, growing team at the heart of everything digital at the BHF. Your work will power income growth through experimentation and make a tangible contribution to BHF’s lifesaving work.

About You

An advanced user of Google Analytics 4 (GA4), you have extensive experience analysing onsite journeys, end-to-end conversion funnel reporting, and planning and running experiments (particularly A/B testing).

With strong data analysis skills, you can set up funnels and other custom reports and generate actionable insights from them.  A strategic thinker with a result-driven approach, you can devise experiments and optimisation strategies that adhere to best practice and align with business goals.

Collaborative, proactive and positive, you are a team player with experience working and building relationships cross-functionally to deliver outcomes. With excellent communication skills, you can communicate complex findings in a clear and concise manner to stakeholders and colleagues.

Possessing a customer-centric mindset, you are always focused on delivering great user experience.

You bring knowledge and experience of the following tools and techniques:

• Strong knowledge of GA4 and digital analytics in general
• Familiarity with data visualisation tools, such as Looker Studio or PowerBI
• A/B testing best practices and experimentation management
• Basic knowledge of HTML and CSS
• Familiarity with testing tools, such as ABTasty, Optimizely or VWO
• Basic knowledge of usability best practice and user-centred design principles

Your current job title may be CRO Analyst, Web Analyst, Digital Analyst, Product Analyst, Product Manager, CRO Specialist, CRO Manager, Experimentation Specialist, Experimentation Manager, Experiment Analyst, or a related field.

Working arrangements

12-month fixed term contract, with possibility of extension. Start date is as soon as possible.

This is a blended role, where your work will be dual located between your home and our London Office.

At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Dementia Carer Support Service

Location: Birmingham

Salary: £24,901.50 pro rota

Hours: 37.5 hours per week, days to be confirmed (occasional evenings and weekend working outside of the above hours in response to the requirements of the service)

Our client is a dynamic and passionate charity, committed to the people and communities surrounding Birmingham.

The Role

They have a permanent position within Birmingham Team, for a specialist support service for carers of people with dementia in Birmingham

This a local service for family carers, offering a range of services including information and advice, support groups, carers assessments, training and an emergency back-up service.

The job purpose:

• To be a key member of the Carers’ Hub team, by providing specialist information, support and advice to carers of people with dementia. 
• Developing relationships with Carers groups City wide.
• Engaging in the registration and assessment of carers of people with dementia to identify unmet need and improve knowledge, skills and life opportunities around well-being, access to training, education and employment. 
• To be part of a streamlined pathway for carers of people with dementia across health and social care

Key Responsibilities

• To act as first point of contact with the aim of identifying carers of people with dementia and registering new carers by entering personal details onto the electronic database in compliance with confidentiality, data protection and other relevant regulations
• To provide statutory carer assessments to registered carers of people with dementia, following the agreed model of a comprehensive conversational assessment with
• specialist dementia assessment in the home environment or another venue
• To work and develop relationships with carers groups across the City
• To provide ongoing support to carers of people with dementia, linking with other services and groups 
• To offer, provide and undertake home visits where requested
• To attend and offer service at outreach venues
• To support carers of people with dementia through quarterly support groups
• To support carers to access the Neighbourhood Networks Scheme and develop stronger links and referral pathways with GPs and other health stakeholders. 
• To update existing customer information and carry out regular reviews of carers and to update action plans agreed with the carer
• To work closely with partners and initiatives such as PCNs and social prescribing, bereavement and pre-bereavement support, dementia carer support groups, dementia carer navigator service, memory assessment clinics and dementia carer training providers
• To support carers of people with dementia to access assistive technologies
• To handle telephone enquiries and provide the appropriate information using the available resources. Ensuring that the carers’ needs are identified and met, by giving

Skills and Qualifications

• Skills, knowledge and experience in advice provision to carers and a relevant qualification in dementia care
• Detailed knowledge of wellbeing issues, benefits and services affecting carers of people with dementia 
• A good understanding of the needs and requirements of carers
• Ability to maintain substantial, detailed information systems including case file management
• Good skills with information systems include advice and information database systems.
• Ability to relate to, communicate and empathise with people from all different kinds of backgrounds and cultures
• Excellent understanding of team working relating to both inside and outside the organisation
• Excellent Customer Service skills with the ability to be completely patient and understanding

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply.

The Community Fundraising Manager plays a key part in delivering our ambitious Charity strategy, linking the hospital charity, NHS staff members, and the local community. This role will join a collaborative and energetic team, with line management responsibility for two Fundraising Coordinators, who raise funds from a variety of sources including events, community fundraisers and individual giving.

Relationship management is key to this role, along with the ability to connect with people on a very personal level, with compassion.

You’ll inspire and bring out the best in your team and our supporters, helping them to achieve their fundraising goals.

You will understand supporters’ motivations and help them to support Newcastle Hospitals Charity in the way that appeals to them.

An excellent communicator; you will provide fundraising guidance; suitably recognise their contribution; and demonstrate the impact of their support.

You will deliver exceptional donor stewardship that meaningfully connects with supporters and grows our supporter base, whilst developing a robust prospect pipeline.

Wellbeing of Women is the women’s health charity saving and changing the lives of women, girls and babies. Our ambition is to ensure that women’s lives are not limited by their gynaecological and reproductive health.

We do this by investing in world class research, championing education, tackling taboos, influencing guidelines, policy and practice and empowering women to advocate for themselves.

The charity is in an exciting stage in our evolution. We are four years into a five-year organisational strategy that is funding groundbreaking research and driving the charity to reach more women and girls through education and advocacy campaigns.

We are looking for a Digital Communications Officer to join our Communications and Campaigns team.

Our Communications and Campaigns team is growing this year. We have been changing how we communicate and campaign and are carving out a new approach to media work, political engagement, and digital mobilisation. This role will play a crucial part in raising our profile.

As Digital Communications Officer you will take a lead on social media content production on all platforms and management of our social media channels.

We are looking for someone with:

• hands on experience in social media content production, multi-media creation, be able to use content management platforms, video and design software, social media scheduling tools, digital dashboards, and email marketing systems.
• an ability to manage website content and run social media campaigns, and an understanding of SEO and digital analytics.
• very good interpersonal skills, and the ability to work confidently with external stakeholders and colleagues at all levels of the organisation.
• brilliant organisational skills, including the ability to use initiative, prioritise workload and meet short deadlines.

The ideal candidate will also be self-motivated, a strong communicator with excellent writing and speaking skills and attention to detail. They should enjoy working as part of a busy and fast-paced team.

Importantly, we are seeking someone who passionately believes in the work that Wellbeing of Women invests in to help make a difference to the lives of women, babies and their families.

This role requires good attention to detail and the ability to take initiative. We are looking for someone with a flexible, can-do attitude, a willingness to learn, and a passion for writing clear and engaging copy.

Benefits

Attractive benefits package including employee discount scheme and cycle to work scheme.

Wellbeing of Women is an equal opportunities employer.

Be part of the vision; be part of RIBA.

RIBA is a global professional membership body, and a cultural organisation, driving excellence in architecture.

Salary: £40,000 plus £10,000 performance related bonus per annum, based upon experience and location

Location: London/Hybrid working

Hours: 35 hours per week, full-time, permanent

Corporate Partnerships

The RIBA Corporate Partnerships team is a new team that has been specifically created to innovate, attract, grow and deliver long-term, sustainable sponsorship revenue streams for RIBA, across a range of events, such as awards, conferences, talks, exhibitions and bespoke projects.

This is an exciting time for this team and RIBA. We are building a new future with mix of existing corporate partnerships and developing new business opportunities with sector leading brands.

About the Role

The Corporate Partnerships Manager is responsible for leading on the acquisition and development of new corporate partners with the intention of driving sales, year-on-year revenue growth and profitability, across the corporate partnership’s portfolio.

Reporting to the Head of Corporate Partnerships, this role focuses on securing revenue from leading organisations, both in the UK and internationally, and supports the successful delivery of corporate sponsorship activities, working with colleagues across the RIBA.

This role includes targeting, engaging and developing business with potential clients in our business category. These include, software providers, accountants, lawyers, banks, property companies, developers and built environment consultants.

You will be required to

• Actively seek, secure and maintain new long-term commercially viable corporate partnership sales opportunities through networking, direct targeting and via business related social media
• Develop a pipeline of corporate partner prospects in line with the business strategies, goals and objectives
• Build and maintain strong relationships with potential corporate partners, through securing and leading new business meetings
• Provide first point of contact and dedicated account management for corporate partners dealing with any queries or new requirements that may arise
• Monitor and manage corporate partner feedback to support development and client service improvement initiatives
• Oversight of corporate partnership accounts ensuring delivery of all agreed terms and requirements, while enabling sponsors’ objectives are met
• Attend client meetings and internal stakeholder and management meetings as the representative of the Corporate Partnerships team
• Attend events to ensure corporate partners’ requirements are successfully delivered, in line with contracted objectives and goals

Working with the Head of Corporate Partnerships

• Develop strategies for evolving and growing corporate partnerships, employing market intelligence to identify opportunities and assess the current market conditions
• Investigate ways to diversify our corporate partnership base and implement strategies to extend and grow our revenue streams
• Devise and implement strategies to increase revenue year-on-year across the RIBA awards, exhibitions, conferences and RIBAJ ‘special projects
• Prepare high quality and compelling corporate partnership proposals and presentations
• Support the development of corporate partnerships marketing collateral

What are we looking for?

​Ideal candidates will have a minimum of three years’ experience in a membership, media or an events organisation or charity. We are looking for an innovative individual with:

• Excellent interpersonal, organisational skills and written and verbal communication.
• A strong work ethic
• An ability to prioritise multiple projects simultaneously
• A knowledge of the architecture and construction industry would be an asset, though not essential.
• Proficient in all MS Office applications
• Ideally, experience of working with and selling to companies in our business category

Why Join us?

Our Benefits:

RIBA offers an amazing employee benefits package which includes (a) a generous pension scheme with employer contributions (up to 12%), (b) life assurance, (c) annual leave of 27 days plus bank holidays and paid closure of 3 discretionary days between Christmas and New Year. For more details on our benefits, please visit our website.

If you would like to apply for the position, please submit your CV and covering letter on our website after you click "Apply". Your covering letter should outline how you meet the ‘Skills, Knowledge and Experience’ in the Job Description, which you will find on our website under supporting documentation. Please note that we will only consider applications with covering letters received directly through our website.

Closing date: Tuesday, 22nd April at 11.59pm
Interview dates: 30th April & 1st May
Second interview dates: w/c 12th May

Due to high volumes of applications we are unable to respond to everyone, however, should you be shortlisted for interview we will be in touch.  We may also close an advert earlier than the date above if we receive enough quality applications.

Please note that you must be able to demonstrate that you have the Right to Work in the UK.  We are unable to proceed with any candidates who cannot show the relevant documentation so please only apply if you meet these criteria. Unfortunately, we are unable to offer visa sponsorship.

The RIBA aims to be an inclusive employer, committed to building an authentic and diverse environment where all are encouraged to be themselves. We champion work/life balance and welcome requests for flexible working across our organisation. We value applications from all sections of society and appreciate divergent experience, therefore if you are excited about the role and working with us, yet your experience may not align perfectly with every single skill or competency, we encourage you to apply anyway.  

Registered Charity No. 210566

We are looking for an empathetic, organised and proactive Services Manager to join our team. This role will oversee the day-to-day delivery of Sebby’s Corner’s core support services, including Essentials Support Collections, our New Parent Baby Essentials Experience, and seasonal programmes like School Uniform Support and Christmas Support.

You will work closely with referral partners, families and our internal team to ensure that every interaction is positive, dignified, and effective. You’ll also take the lead on safeguarding and be responsible for signposting families to external support where appropriate.

About Sebby’s Corner

Sebby's Corner is based in Barnet, EN5 and our aim is to ensure that no child goes without the basic essentials they need to thrive. We supply items such as clothing, nappies, formula and baby equipment to local families living in poverty. Families in need get referred to us by social workers, health visitors, family support workers, midwives and other professionals from our 800-strong referral partner network.

We also offer school uniform support in the summer and a Birthday Club that ensures children have the chance to celebrate with gifts, balloons and a cake. At Christmas, we host a festive shop where families can choose presents for their children, giving children the chance to have a Christmas just like their peers.

We’re a passionate team making a tangible difference in the lives of vulnerable children and we’d love you to join us.

Key Tasks and Accountabilities

Service Delivery

• Guiding families during their New Parent Baby Essentials Experience appointment, helping them choose the items they need for their baby. Ensure clients feel supported and empowered when choosing items.
• Coordinate logistics, appointments, stock, and setup for our two seasonal services within a set timeline and budget - Christmas Support and School Uniform Support.
• Manage booking system across our services
• Ensure families and referral partners have a welcoming and respectful experience at the hub.
• Support complex referrals and work alongside the Referrals Coordinator to meet urgent or sensitive needs.
• Supporting our Referrals Co-ordinator with the Essentials Support service during busy periods to ensure families and referral partners who are collecting receive a positive and dignified experience and receive the items they requested.

Impact & Evaluation

• Gather and respond to feedback from families and volunteers to improve future service delivery.
• Provide reporting and statistics for impact reporting.

Referral Partner Engagement

• Act as a main point of contact for referral partners and schools.
• Onboarding new referral partners by providing clear information about service criteria, availability, and referral processes.
• Deliver briefings, training sessions, and guidance materials to improve referral quality and understanding.

Signposting & Partnerships

• Help families access additional support by providing signposting to trusted local services.
• Maintain a regularly updated resource list on the website and collaborate with partners to expand support options.
• Promote and lead on our Service Delivery partnerships such as educational workshops with Parent Learning Platform and antenatal classes with All About Babies and encourage family engagement.

Safeguarding

• Serve as Designated Safeguarding Lead (DSL) and first point of contact for all safeguarding concerns. Make onward safeguarding referrals via MASH where necessary.
• Ensure all staff and volunteers receive appropriate safeguarding training.
• Create a culture of safety and openness, where concerns are raised and addressed appropriately.

About your skills and experience

Essential

• Experience in service delivery or frontline support
• Strong organisational and proactive time management skills
• Excellent written and verbal communication
• Ability to remain calm and compassionate in challenging situations
• Confident managing sensitive information and safeguarding procedures
• Strong team player with a flexible, solutions-focused approach

Desirable

• Experience working with vulnerable families or in a community setting
• Knowledge of safeguarding frameworks and referral processes
• Familiarity with CRMs such as Salesforce and translation tools such as Language Line
• Experience building and maintaining community partnerships

What we can offer

Salary and pension
The salary range for this role is £30,000 - £34,000 FTE per annum (gross), dependent on experience and pro-rated if you work part-time. If eligible to join the pension scheme, we will match your contributions by 5%.

Annual leave
You will be entitled to 25 days of annual leave plus bank holidays (pro-rated for part-time roles). We usually close between Christmas and New Year without this time coming off your annual leave allowance.

Application process

The deadline for applications is 12noon, Friday 25th April 2025. Applications will be assessed on a rolling basis so we encourage you to apply early. We reserve the right to close applications before the deadline date if we find the right candidate.

Family Support Coordinator

£22,000 pa + benefits (including company car, 25 days annual leave, and pension)

Greater Manchester and the surrounding areas

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.

Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.

What we’re looking for:

Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.

A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.

 Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.

Practical, helpful and supportive – you thrive working at a fast pace whilst maintaining accuracy and you work collaboratively with others to complete tasks, you are a confident MS Office user.

A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.

A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

Flexible working hours to balance home and working life

25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

Company car for front line care posts

Access to the Blue Light Card Scheme, and other rewards and discounts

Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

Pension scheme where we contribute 5% of your salary and you contribute at least 3%

The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

Robust training and development programmes to support your learning and growth

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Please disclose on the application form if you have used AI for any part of your job application.

Interviews will take place either on Teams or at our Greater Manchester care team office, with the dates to be confirmed. We will only contact those applicants who have been successfully selected for interview. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation, and we welcome applications from all backgrounds.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Who Are We?

Dialogue Earth is an independent non-profit dedicated to producing exceptional environmental journalism and informed conversations on urgent climate and sustainability topics. Our unique model brings local voices to global audiences and global stories of hope, action, and change to local communities.

Dialogue Earth researches, writes, commissions, edits, and publishes news reports and analyses of environmental and climate threats, to stimulate the exchange of information and ideas between readers in diverse geographies.

We are committed to accurately portraying China’s development impacts across the Global South through geopolitically even-handed reporting and constructive dialogue. A UK-registered charity headquartered in London, our approach is rooted in a network of specialist country editors located across South and Southeast Asia, Africa, and Latin America, and delivered through reporting in eight languages, workshops, and media partnerships. We seek to bring light, rather than heat, to crucial debates, and solutions to bear on complex problems.

The Role

Reports to: Chief Operations Officer

Role Purpose

The Social Media Officer will play a crucial role in enhancing Dialogue Earth’s digital presence by implementing a dynamic and evolving social media strategy. Working closely with the Social Media Content Creator and international team members, the post-holder will ensure content is disseminated effectively across various platforms, with a strong focus on audience engagement and alignment with audience personas. They will also be responsible for developing campaigns, overseeing social media analytics, and presenting insights in engaging ways to support the organisation’s mission of promoting awareness and dialogue on environmental and climate change issues.

Main Responsibilities

• Collaborate closely with the Social Media Content Creator to develop and implement Dialogue Earth’s evolving global social media strategy.
• Work with Dialogue Earth’s editorial teams in the UK, China, South Asia, Latin America, and Southeast Asia to promote content effectively and innovatively on platforms, including Bluesky, X, WhatsApp, Facebook, LinkedIn, and others as needed.
• Oversee and guide the work of the part-time Social Media Officer in Southeast Asia by providing task management and feedback.
• In partnership with the Social Media Content Creator, develop and manage campaigns, such as thematic weeks and awareness initiatives.
• Collaborate with the editorial and social media teams to produce audience-centric social media content, ensuring alignment with established audience personas and continuously improving dissemination strategies.
• Monitor, evaluate, and report social media performance through streamlined analytics processes, making stats accessible and engaging for the broader team.
• Ensure all social media activities align with Dialogue Earth’s branding guidelines and editorial tone.
• Keep track of social media trends, external news, and relevant content of interest to feed back to the editorial team.
• Manage online attacks and technical issues related to social media.
• Prepare and present social media insights for funder reports.
• Maintain oversight of social media budgets and ensure spending is tracked and reported accurately.
• Manage occasional social media advertising on platforms where feasible (e.g., LinkedIn).
• Develop and maintain the evolving social media strategy, with a focus on integrating audience personas into workflows.

Essential Experience, Knowledge, and Skills

• A strong commitment to the work of Dialogue Earth.
• A deep interest in environment and climate change issues.
• Excellent verbal, written, and cross-cultural communication skills.
• The ability to work independently and as part of a small, distributed team.
• Experience using social media in a not-for-profit or media organisation.
• The ability to write compelling and concise copy for social media, adapting content for diverse audiences and platforms.
• Familiarity with audience personas and audience-first content strategies.
• Strong attention to detail and organisational skills.

 Desirable Skills

• Familiarity with social media management tools (e.g., Loomly), analytics tools (e.g., Supermetrics, Google Analytics), and CRM systems (e.g., Salesforce, Monday).
• Language skills in Chinese, Hindi, Bengali, Urdu, Nepali, Spanish, or Portuguese.
• Experience working within multi-project organisations and collaborating with partner organisations.
• Experience managing social media ads and analytics reporting (especially on LinkedIn).
• Familiarity with content commissioning processes (writing briefs, research, etc.).
• The ability to work effectively with remote teams and manage task distribution.

Further Information and Benefits

• Salary: £36,035.70 per annum.
• Working Hours: 32 hours per week from 9am-6pm. We offer a four-day working week, with full-time pay.
• Contract Type: 12 months, with a view to renewal.
• Hybrid Working: Staff must attend the office at least two days per week. Attendance is mandatory on Tuesdays and staff can choose which other day(s) they attend.
• Pension: Defined contribution pension plan, with 5% employer contribution, 4% employee contribution, and 1% tax relief contribution into an ethically conscious pension plan.
• Holidays: 20 days per annum (pro rata), plus Bank Holidays.
• Location: Shoreditch, London.
• Culture: Our office is a bright open-plan working space, with a great staff culture, a friendly and dynamic team, and an office dog called Poppy.

We encourage applications from all regardless of age, sexuality, socio-economic background, disability, ethnicity, gender, religion, or beliefs. We are committed to building a culture of belonging and inclusion, and this is reflected in our policies and practices. We work to support our employees to achieve a healthy work-life balance.

For detailed information on how your personal data is processed, please review the Privacy Policy on our website.

The Regular Giving Campaigns Manager will play a key role in growing donations to the College’s Annual Fund by leading on the strategy, execution, and analysis of fundraising campaigns to drive funding for student support. This includes managing telethon campaigns, digital and print appeals, and ensuring smooth delivery with internal and external partners. 

The role also includes stewardship and retention activities, such as publicizing the impact of regular giving and managing the 1509 Society donor circle. The manager will support major donor identification and growth, oversee the regular giving budget, and stay updated on fundraising trends and best practices. There is some CRM and data management, focusing on donor segmentation, analysis, and improving data quality. 

This role is critical to increasing participation among alumni, ensuring sustainable funding for student support and College priorities.

Key Responsibilities
Campaign Planning, Execution & Analysis

• Lead all Annual Fund campaigns, including telethon, giving day, digital and print appeals, which seek to generate funding towards student support, increasing participation among alumni and community base year-on-year. Work with external vendors and internal stakeholders to ensure smooth campaign delivery.
• Plan, lead and execute all telethon campaigns including caller recruitment; training and supervision of callers; production and distribution of pre-call and post-call materials; data segmentation, handling, and analysis to ensure smooth-running of campaigns.
• Prepare Annual Fund communications such as leaflets, letters, and other materials from idea through to drafting, design, printing, and mailing.
• Analyse the efficacy of past appeals to improve performance and lead on identifying trends and donor interests to significantly improve the targeting of appeals.
• Produce reports on progress of Annual Fund activities with relevant metrics and propose appropriate responses to these results.
•  Establish and maintain an understanding of the College’s academic objectives and their relationship to the Development Team priorities.
• Understand the financial position of the College and be confident in articulating how Development activity impacts upon the work of the College, both now and into the future.
• To be responsible for the regular giving budget and resources.

Stewardship, Engagement & Retention

• Help publicise the impact of regular giving to alumni and friends of the College, including writing for newsletters, the website, and social media.
• Develop and deliver stewardship activities for regular donors.
• With colleagues, ensure timely follow-up on pledge renewals and recurring gifts to improve donor retention and engagement.
• Manage and grow the 1509 Society donor circle, and work with the Development Director and Senior Development Executive to identify regular donors to move into the pool of potential major donors.
•  Attend relevant College, donor and alumni events throughout the year as required.

CRM & Data Management

• Manage and update donor data in the CRM to ensure accurate and secure record-keeping.
• Analyse fundraising data to track performance and refine strategies.
• Ensure compliance with data protection regulations and proper stewardship of donor information.

Training

• Demonstrate a commitment to ongoing learning and development and participate in training relevant to the role.
• Keep up to date with regular giving trends, benchmarking, best practice, professional standards, regulations, and new approaches.

General Duties

The post holder will be required to:

• Be familiar with, and work in accordance with, all College’s policies and procedures.
• To participate in training and development required by the College.
• To be willing and prepared to undertake any other duties as directed by the Development Director. The job description may be subject to review in consultation with the postholder.
• To be vigilant and take responsibility for ensuring the Development department and College property and equipment is kept safe at all times. 
• To ensure all personal data relating to individuals is kept confidential in accordance with College policies and relevant data protection regulations.

Person Specification
Essential skills

• Experience in regular giving, fundraising or marketing within a nonprofit, higher education, or similar environment.
• Strong communication and writing skills with the ability to craft compelling donor appeals and stewardship content.
• Ability to plan, manage and execute multiple fundraising campaigns and meet deadlines.
• Attention to detail, particularly around donor data management and gift tracking.
• High degree of professionalism, tact and diplomacy, and commitment to donor confidentiality and data protection.
• Ability to work well with internal teams and external agencies to coordinate campaign execution.
• An understanding of digital marketing and the use of social media in fundraising.

Desirable skills

• Educated to degree level or equivalent
• CRM/database management experience, particularly with fundraising platforms (preferably Raiser’s Edge)
• Experience managing telethon, Giving Day, or other mass fundraising campaigns, ideally in a higher education setting.
• Knowledge of best practice and trends in fundraising for education and alumni engagement.
• Familiarity with the University of Oxford or a collegiate university environment.
• Experience of recruiting and working with young adult volunteers in a professional setting. 

Terms and Conditions of Employment
Appointment

This appointment is offered as a full time, permanent contract. There is an initial probationary period of six months. The appointment will be conditional on verification of the successful candidate’s ‘Right to Work’ checks and subject to the receipt of satisfactory references and medical clearance through the University’s Occupational Health Services.

Salary
To be paid on the College Grade 6 scale depending on experience. Advancement up the scale is on merit.

Hours of work
Full time 35 hours each week. Standard hours are from 9am until 5pm, with an unpaid hour taken for lunch, Monday to Friday.

Certain events in Development will require attendance outside of these core hours, notably the annual Telethon which is run over 2-weeks, and will likely amount to two weekends, plus 2 extra hours per day for 1-week.

The postholder will be required to work the hours necessary to fulfil the job requirements and subject to operational needs. A willingness and ability to adopt a flexible approach to working hours and duties is essential according to the requirements of the College.

Benefits

• Pension - Eligibility to the Oxford Staff Pension Scheme (OSPS). The successful candidate will be entered into this scheme automatically on joining, but on-going membership of the scheme is optional.
• Salary Exchange Scheme - If you join the Oxford University Staff Pension Scheme you will also be enrolled into the Salary Exchange Pension Contributions Scheme on or around three months after joining Brasenose staff.  This scheme is financially advantageous both to the employee and the College as the employer.
• Annual leave - The holiday year begins on 1 January and ends 31 December. The paid holiday entitlement for a full-time contract is six working weeks (30 days) annual leave (5 days to be taken over Christmas break) plus statutory Bank Holidays.  The remainder to be taken at such times and shall be mutually convenient, and agreed in advance. Bank Holidays which fall within the full terms of the University of Oxford are normally worked, for which compensatory time off in lieu will be given. The holiday year runs from 1 January to 31 December.
• Meals - Employees are entitled to take lunch free of charge, when the kitchen is open.
• Welfare Support - Employee Assistance Programme – a free confidential telephone helpline and online medical guidance.  Free annual flu jab.
• Travel Pass Loan - a discounted travel scheme is available with monthly deductions from salary.
• Cycle to Work Scheme/Bike Loan - monthly deductions from salary.
• Sports Facilities - Access to the University Sports club.
• University Card - for discounts in shops, cafes and restaurants and University Leisure facilities.

Job Title: Individual Giving and Legacies Manager

Salary:  £38,000 - £40,000

Responsible to:Head of Fundraising, Ruth Strauss Foundation

Accountable to:  Board of the Ruth Strauss Foundation

Hours per week:Monday-Friday 9.00am – 5.00pm

Location:Hybrid: minimum 2 days a week in London office

Job Purpose

The Ruth Strauss Foundation is looking to grow its fundraising team and this role will play a pivotal part in developing Individual Giving for the organisation. This role will lead the Individual Giving and Legacy programme, responsible for building the database of regular givers, introducing new campaigns and products to acquire new donors and increase retention rates and lifetime donor value.

This role will be responsible for developing a supporter centric marketing strategy generating a supporter journey which drives excellent supporter experience, creating a RSF family of donors. This role will develop products for in memory fundraising and build our legacy programme from scratch, developing a legacy fundraising strategy and subsequent comms plan and journey.

Key Relationships:

• Head of Fundraising
• Head of MarComms & Digital
• Head of Mission Services
• Head of Finance
• RSF Individual Supporters
• Gift in Wills organisations

Key Responsibilities

• Deliver RSFs Individual Giving and Legacy programme, ensuring the programme meets budgeted income and spend.
• Manage a portfolio of campaigns, owning a personal income target of over £300k
• Produce a regular giving strategy to generate growth in income and acquisition/retention numbers
• Develop robust supporter centric supporter journey’s, feeding into a wider onward journey to increase the lifetime value of our donors
• Produce a legacy strategy to introduce legacy fundraising to RSF, growing a database of legacy pledgers through sensitive and impactful legacy marketing
• Introduction of new appeal campaigns and individual giving products to the individual giving portfolio
• Develop products to support in memory fundraising
• Utilise audience analysis and sector trends to generate compelling supporter communications, connecting to supporter motivations and interests.

Key activities

• Produce a 3 year programme strategy for Individual Giving and Legacy fundraising contributing to the ambitious growth strategy for RSF
• Project management of a year long Individual Giving communications plan and associated campaigns/products.
• Produce a marketing strategy for our individual givers which focusing on increasing the number of new donors acquired as well increasing retention, average value donated and gift aid conversions of our existing database.
• Introduce new in memory products and campaigns to support fundraisers wishing to raise funds in memory of a loved one.
• Introduce a legacy marketing strategy to grow legacy fundraising at RSF, introducing KPIs to monitor impact across pledgers and intenders
• Establish business rules for recording Individual giving data on Salesforce to ensure that future analysis of the programme is robust and reliable
• Introduce new fundraising campaigns to reach new audiences and re-engage with existing donors
• Project management and delivery of existing Individual giving campaigns
• Introduce new individual giving campaigns to the portfolio, identifying key opportunities in the year using audience understanding, aligning with RSF’s strategy
• Work closely with gift in wills organisations to grow RSF’s legacy fundraising, reaching new audiences, connecting with solicitors across the UK
• Work with the Head of Finance to develop a legacy administration process
• Budget management and post activity delivery metric analysis, ensuring a robust contingency planning process is in place
• Development of fundraising collateral in conjunction with campaigns/products
• Coordinate the marketing requirements for each activity, producing pre and post communications/marketing collateral – including working with external production companies where required
• Set up product/campaign processes including fulfilment and supporter stewardship
• Ensure all individual giving and legacy activities are compliant with fundraising code of conduct, GDPR and other IG processes/policies
• Conduct regular sector wide and competitor research to stay ahead of trends and maximiseopportunities for RSF

This Job Description reflect the duties of the post as they exist at this time and may be subject to change based on the needs of the Fundraising team. The post-holder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required.

Expertise required

• Exceptional experience of managing an individual giving programme, managing a range of campaigns/products of varying size and scale including acquisition activity, warm appeals and reactivation
• Excellent organisational and administrative skills including budget management, project management and prioritisation.
• Excellent data analytical skills, able to set up processes to capture data and analyse data to ensure strategic decisions are based on audience insight and analysis
• Experience of developing plans and budgets, and reporting against financial targets and key performance indicators
• Experience working with CRM systems and project planning tools
• Excellent communication skills – able to utilise data analysis to produce compelling fundraising communications, understanding supporter motivations, engaging audiences to generate fundraising growth.
• Strong team player and project leadership, ensuring clear and regular communication with the RSF team and stakeholders as appropriate
• Strong relationship management across stakeholders of multiple levels and organisations.
• Innovative thinker who has experience of building successful fundraising campaigns from scratch
• A willingness to adapt and be flexible. There are often new projects, changing priorities, and new processes that you will need to embrace.
• Ability to keep calm under pressure and maintain a clear head
• Meticulous attention to detail
• Ability to undertake travel, including overnight stays where necessary

Personal Attributes

• Creative, results-driven, and proactive in approach
• Excellent multi-tasker
• Strong interpersonal skills to build positive relationships with a range of stakeholders 

How to apply:

We are committed to being an inclusive workforce that fully represents many different cultures, backgrounds and viewpoints. We welcome applications that help us in our mission to be a place where you can be yourself and thrive.

Please share your CV and covering letter.

Interviews will be planned as applications come in. The application process may close early.

We take your privacy very seriously and promise to keep your details safe. Check our Applicant Privacy Policy to find out more.

About the Ruth Strauss Foundation

In early 2018, Ruth Strauss, the wife of Sir Andrew Strauss the former England cricket captain, was diagnosed with an incurable lung cancer that affects non-smokers. Ruth died on December 29th 2018; she was 46 years old and mother to two children, then aged 10 and 13.

In her memory, Sir Andrew has launched The Ruth Strauss Foundation to:

• Provide professional emotional support for families when a child is facing the death of a parent
• Facilitate collaboration and influence research in the fight against non-smoking lung cancers

Location: Any UK Trust Office - hybrid working and an expectation to travel when necessary

Interviews: 14th or 15th May over MS Teams

For more information, or to apply, please click 'apply now' to go to our website.

We’re on the lookout for a dynamic and driven Business Development Manager to help power the incredible work of The King’s Trust. This is your chance to play a pivotal role in securing high-impact, strategic corporate partnerships that directly support young people to live, learn and earn. You’ll be part of a passionate, collaborative team that thrives on big ideas, bold pitches, and making a genuine difference.

If you're a confident relationship builder with a track record of winning six-figure partnerships, love telling stories that inspire action, and are excited about using your creativity and commercial flair to create bespoke opportunities, this is your moment. Come join a team that’s ambitious, collaborative, courageous and trusting, and all focused on transforming futures!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Business Development Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Business Development Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3483 

We're looking for an experienced UX Designer to join our Digital Team and help shape the online user experience for the British Heart Foundation (BHF). 

About the Role:

The British Heart Foundation (BHF) is embarking on a significant digital transformation, prioritising personalised customer experiences, boosting fundraising income, and improving support for individuals living with heart and circulatory conditions.

 As a UX Designer, you'll be pivotal in driving this transformation. You'll spearhead user research, identify key user behaviours, translate insights into practical recommendations, and deliver innovative design concepts that align with best practices.

You'll work closely with our dynamic Digital, Marketing, Fundraising, and Engagement teams to craft and optimise impactful digital experiences.

Key Responsibilities:

• User Research & Discovery: Conduct thorough user research to understand user needs and behaviours.
• UX Strategy & Design: Convert research findings into wireframes, interactive prototypes, and high-fidelity UI designs (preferably using Figma). Additionally, ensure all designs are inclusive and accessible to diverse user groups.
• Trend Analysis & Innovation: Stay abreast of UX trends and implement best practices to enhance the user experience.
• Stakeholder Communication: Effectively visualise, explain, and secure buy-in for design decisions from stakeholders at all levels.
• Business Impact: Translate business objectives into user-centred designs that deliver tangible organisational impact.
• Project Management: Manage multiple projects effectively, ensuring timely delivery and collaboration with various stakeholders.

Working arrangements

This is 12 month fixed term contract. 

This is a blended role, where your work will be dual located between your home and our London office.

At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

About you

As our ideal candidate, you bring experience conducting thorough user research and discovery, producing wireframes, interactive prototypes, and UI designs, ideally within Figma. 

With proven experience as a UX Designer, UI Designer, or similar role, you have a strong portfolio of design projects, a track record of staying ahead of UX trends, and a solid understanding of what makes an experience accessible to all users.

Able to visualise, explain, and create buy-in for your work with stakeholders at all levels, you have a solid background in translating diverse business objectives into UX insights as well as designs that meet customer needs and drive tangible impact on organisational objectives.

You have outstanding time management and organisation skills, demonstrated by your track record of  managing multiple projects with different stakeholders across a wide-ranging business portfolio.

About us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Interview process

Interviews may be held during the advertising period or shortly after the close date. Please note interviews will be held over Microsoft Teams.