Customer Care Manager Jobs in Westminster, Greater London
Join Our Team as a Fundraising Coordinator
Location:
Leatherhead, Surrey
Salary:
£25,500 per annum (pro-rata) plus benefits
Hours:
37.5 Hours (full time) or 30 hours (part time) per week
Contract:
Full time or Part-time, Permanent
Driving Requirement:
A valid full UK manual driving license is essential.
Essential Criteria
To be considered for this position, you will demonstrate exposure to two of the following areas of expertise:
- Fundraising Supporter Care
- Working within a fundraising team
- General charity administration
- Legacy administration
- Community fundraising events and activities
- Good written and verbal communication
- Ability to build strong and effective relationships
About You
Are you someone who truly enjoys delivering excellent customer service and building strong, loyal relationships with charity supporters?
We are seeking an experienced fundraising coordinator who can deliver timely and efficient support to the fundraising, engagement and volunteering teams. You will demonstrate an eye for detail, a positive and friendly manner, as well as innovative ways to ensure an exceptional supporter experience.
What will you be doing?
As a Fundraising Coordinator, you'll be the charity’s expert in supporter care, managing donor enquiries and processing of financial gifts (whether online, over the phone or by post). You’ll oversee a varied and interesting workload from supporting the department with general administration duties and carrying out legacy administration, to supporting with fundraising events/activities and writing engaging thank you letters.
About Us
Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225th anniversary, having pioneered specialist support across multiple generations since 1799!
We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people to find paid employment for the very first time.
SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.
Safer Recruitment
SeeAbility is committed to safe and fair recruitment practices, safeguarding and protecting those who we support. It is a condition of employment that perspective employees will be subject to the following:
- A criminal background check through the Disclosure and Barring Service (where appropriate).
- Documentary evidence to confirm your identity, current address, and the right to work in the UK.
- Health Declaration to ensure that you are medically suitable for the role you have been offered.
- References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults.
These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.
Diversity
We actively seek to attract and retain talent from diverse backgrounds, recognising that a wide range of perspectives strengthen our teams. In exceptional circumstances, the role is exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.
SeeAbility encourages applications from individuals of all identities, including those from underrepresented groups and those with a disability. We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated their opinion valued.
Why work for us?
At SeeAbility, we value your growth and well-being just as much as the support you provide, we can offer you:
- Comprehensive Training: Start with an extensive induction and continue developing your skills with face-to-face training, e-learning, and ongoing support.
- Career Progression: We support your ambitions, offering opportunities to achieve professional qualifications (Care Certificate, QCF levels 2-5).
- Recognition & Rewards: From excellence awards to long service recognition, your hard work won’t go unnoticed.
- Work-Life Balance: Enjoy up to 36 days of holiday with long service, flexible working options, and time off for life events.
- Financial Benefits: Discounts, cashback, pension schemes, and more, to help your money go further.
- Wellbeing Support: Access to a 24/7 employee assistance program, life assurance and sick pay.
Our mission is to champion and deliver ambitious support and preventative services alongside people with learning disabilities, autism and sight loss,
The client requests no contact from agencies or media sales.
We are excited to be working with Wellbeing of Women to recruit for a newly created role. As Philanthropy Executive you will be responsible for growing income from events, mid level donors, major donors and trusts and foundations.
The charity are in the first year of implementing a new fundraising strategy and you will be instrumental in developing the mid value programme, this is a real opportunity for an ambitious and driven fundraiser to really shape and develop this area for the charity.
This is a hybrid role with two days a week in the London office
The Charity
Wellbeing of Women are dedicated to improving health through pioneering research and campaigns to support those who most need it. You would be joining a driven and enthusiastic work culture, offering some attractive benefits including private health care, employee discount scheme and cycle to work scheme.
The Role
Work with the Community and Digital Fundraising Manager to identify mid level and major donors from appeals, challenge events and other ways of giving
Work with the Community and Digital Fundraising Manager to maximise giving by mid level donors to appeals.
Prospect research across mid level, major donors and Trusts and Foundations.
Support Fundraising events through prospect research, on the day relationship building and assisting with follow up post event.
The Candidate
Previous experience in a philanthropy or fundraising role.
Experience of supporting with major donor fundraising events.
Experience of working with a CRM database.
Excellent relationship building skills
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We are looking to recruit two Visitor Experience Supervisor's to join our team based at our London site. You will join us on a part time, annualised contract working 1250 hours per year and in return you will receive a competitive salary of £20,666.56 per annum.
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.
The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.
In the role of Visitor Experience Supervisor, you will be leading from the front to ensure every aspect of our visitor journey is enjoyable and safe. You will work with all departments to ensure the balance of visitor experience and collection protection is maintained. You will also manage the team to maximise their potential and engage with our customers.
The two positions will initially be allocated to support either events or compliance, to support the operational team and liaise with stakeholders as needed.
The position requires excellent communication skills with a positive and enthusiastic aptitude to deliver effective site operations and team leadership.
As a Visitor Experience Supervisor, you will have a variety of roles which will include:
- Actively engaging the front of house (FoH) team of Visitor Experience Assistants (VEA) and volunteers, and staff and volunteers from other departments, to provide an exceptional visitor experience, excelling in customer service and interaction, and assist the empowerment of others to deliver the same aims and objectives
- As nominated the post holder will lead on specific areas of the FoH team’s work, engaging with other teams as required. Supervise the front of house activities of VEAs and volunteers. Ensure the delivery of appropriate customer care and presentational standards in accordance with the expectations of the Museum.
- Being expected to manage/oversee the performance, development and welfare of a subset of VEAs and/or volunteers, and may themselves be required to undertake routine VEA duties when cover is required. manage, coach and support VEAs in the delivery of a first-class visitor experience
- Acting as the Site Coordinator in emergencies and the Duty Manager when required to do so
- Helping to ensure that all front of house staff are customer-focused, motivated and empowered
- Ensuring the support/ delivery of front of house sales and fundraising activities to maximise financial return and meet specified targets
- Ensuring that agreed safety, security and surveillance measures are being followed. Report all incidents and ‘near misses’ to the appropriate person
- Utilising available staff resources flexibly to meet the needs of the business. Ensure that appropriate front of house staff resources are available on the day to support corporate, public and formal events, and provide general logistical support
- Supporting and implementing museum initiatives re environmental sustainability
What we are looking for in our Visitor Experience Supervisor:
- Excellent communication skills (written and oral)
- Positive and enthusiastic
- Displays enthusiasm around activities, adopting a positive approach when interacting with others, and motivating team members
- Listens to, understands, respects and accepts different views, ideas and ways of working.
If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.
Closing date for applications: 20th October 2024
Interviews will take place on: 5th November 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for showing interest in working for Age UK Bromley & Greenwich. We are an independent local charity and have been working in the community to help older people for over 50 years.
With nearly 80 staff and over 250 volunteers we provide support to clients across both Boroughs.
We work in partnership with BTSE helping to deliver the Bromley Well project as well as BLG Mind working on Dementia Services and Oxleas providing Care Navigation.
Vision:
To make Bromley and Greenwich places were all can enjoy later life.
Mission:
Age UK Bromley & Greenwich will be the voice of older people in both boroughs. We will work with older people to enable, support and connect.
We will promote independence and well-being.
Values:
Equality - We value diversity and strive to give equality of opportunity. We believe that the organisation and society is enriched by its diversity.
Respect - We respect the life histories of our staff, volunteers and clients. We believe in their potential and we will help to realise their ambitions.
Creativity - We encourage innovation in the solutions we adopt.
If you stand for our vision, mission and values and match the criteria in the below job specification we would love to hear from you.
Job Purpose: To provide Information & Advice to older people. The service is primarily office-based but may also include outreach or home visits; providing support to the Volunteer I&A Advisors, providing office cover as required and supporting the I&A Advice Case Supervisor in keeping our information resources up to date.
Key Responsibilities:
To provide information and advice to older people, their careers, relatives and friends. This advice may be in person, in writing, by email or telephone. There may also be occasional home visits
To be responsible for the provision of up-to-date welfare benefit information and undertaking of benefits checks supporting older people with their claims and where necessary challenging DWP decisions and assisting with appeals.
To have an in-depth knowledge of those issues likely to affect older people, for example but not limited to Lasting Power of Attorney, succession, care provision and housing as well as paying for care
To respond promptly, proactively and effectively to a wide range of enquiries from the public
To support access to a wide range of services that are appropriate, paying particular attention to the needs of marginalised groups
To undertake rights-based casework, for example assisting with a wide range of complaints and making representations where appropriate.
To be responsible for the recording, collation and monitoring of all relevant information relating to clients accessing our services and the milestones, outcomes and outputs of the service
To be responsible for inputting client records onto the organisations case management system and running reports
To arrange and participate in stakeholder and other events throughout the two Borough’s
To work closely with other members of the team and when necessary other partner agencies in respect to correspondence, telephone conversations and enquiries
In the absence of the I&A Case Supervisor to provide support to the Volunteer I&A Advisors ensuring they are briefed and updated before each of their sessions begins and that if possible there is always someone present to take enquiries, answer the phone etc.
To provide outreach information & advice at venues across the Borough’s as and when required
To provide high quality information, ensuring that our policies and procedures are fully complied with, and that we meet the standards required by the Age UK Quality Advice Standard and any other external accreditations
To liaise with and refer clients to appropriate external organisations and services.
To undertake accurate case recording according to our policies and procedures
To support the I&A Case Supervisor with the statistics and reports required across both the Boroughs
To keep up to date with relevant laws, policies and procedures – locally and nationally and participate in training (internal and external)
To refer and facilitate to the services provided by Age UK Bromley & Greenwich, including relevant ‘charged-for’ services, to clients and other professionals. This may include attending outreach events
To uphold and protect the good reputation of the organisation
The client requests no contact from agencies or media sales.
In this role you will connect people, ideas and resources to empower the community of Roehampton to thrive. Every day will be a chance to listen, to understand and to make a difference where it matters most as Roehampton is a place where there is a great need to build the ability, knowledge and potential of our community. This work will aid people in the community to collaborate in tackling inequalities which are deep and entrenched. You will be a confident self-starter who is unafraid of taking the initiative but understands the importance of democratic processes, openness and accountability.
We are seeking an energetic, empathetic and resourceful community lead who has the skills, experience and tenacity to engage widely and support effectively. You will be our person on the ground - getting to know residents and organisations, making things happen, not just with the existing community groups and leaders in the Roehampton area, but also forging new connections with residents, activists and across the wider community and voluntary sector.
Your day-to-day work will be varied and we expect this to include tasks such as:
-
supporting local community organisations on a one-to-one basis, as well as creating and delivering high quality resources and support for them
-
delivering meaningful engagement with residents, empowering them to develop their own networks and co-design projects and programmes which support them effectively
-
managing a local grants programme which pilots and develops effective responses to community needs
-
co-producing and developing our Community Weeks programme as a platform for community support and engagement
-
gathering feedback and carrying out evaluation of our projects and of those we fund.
Please send a CV and a cover letter of no more than two sides of A4, explaining why you want the job and how your experience relates to the person specification. We’ll use your cover letter to assess your application alongside your CV. Please ensure that your cover letter explains how you meet the essential criteria that are assessed at application stage i.e. criteria numbers 1-9 on the person specification.
We look forward to hearing from you.
Our Roehampton is committed to improving the social, economic, health and well-being outcomes of residents in Roehampton and the surrounding area.
Careers Coordinator
£29,645 to £32,553 pa, plus excellent benefits
Aldgate, London
Permanent, full-time
This opportunity is for a coordinator skilled in administration, with a flexible attitude and ability to manage their workload across a range of activities. As a self-motivated team player, you will work independently and with the team to create innovative ways of working as projects evolve.
In this varied and interesting role, you will use your strong organisational skills to ensure our members receive an excellent service from the College. You will be working with highly motivated people and will need excellent written and verbal communication skills to work effectively with a range of people from school students to consultant psychiatrists.
The Training and Workforce team provides operational support to psychiatrists throughout their careers. Our careers activities are aimed at school students, medical students, and trainee doctors to help them develop and to encourage them to choose a career in psychiatry.
The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.
We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
We will provide appropriate reasonable adjustments for candidates who may have a disability.
We only recruit the best and in return for your commitment, the College offers an attractive salary and benefits.
We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work-life balance.
We welcome applications from all sections of the Community.
The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.
Closing date: 21 October 2024.
Interviews: 7 November 2024.
We are looking for a confident, competent detail-focused individual with great interpersonal skills for this busy Head of Building Safety role. If this is you, come and join us at Islington and Shoreditch Housing Association (ISHA).
Head of Building Safety
Hours: 35 hours (full time)
Contract: Permanent
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £80,617
This is a fantastic opportunity for an experienced Building Safety professional to join our small, but supportive, Building Safety team. This role focuses on all aspects of the Building Safety Act 2022 and the Fire Safety Act 2021 and offers a varied and engaging environment for a curious, solution-focused individual with a passion for building safety and resident wellbeing. The successful candidate will play a crucial role in ensuring the safety of our residents and the compliance of our buildings.
We are seeking a proactive and committed individual with strong interpersonal skills who can provide an efficient and customer-focused compliance service to residents, employees and senior leaders. We want someone who is passionate about Building Safety while providing high-quality compliance services. You should be solution-focused and proactive in identifying and addressing compliance issues.
You need to be flexible, curious, and enthusiastic, and have excellent communication and influencing skills. A great sense of humour will serve you in good stead working in our busy, fast paced office.
This role offers an excellent opportunity to make a significant impact on building safety and resident wellbeing within our housing portfolio. If you are an experienced Building Safety professional looking to further your career in building safety management, we want to hear from you.
Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do submit an application.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
Deadline: 10:00am on Tuesday 29 October 2024
Interview: Tuesday 5 November 2024 in person at 102 Blackstock Road N4 2DR
Please note: We can only able to accept applications from candidates with eligibility to currently work in the UK.
Interested?
If you would like to find out more, please click the apply button. You will be directed to where you can complete your application for this position.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Redhill, Surrey - some home working available
Are you a kind, caring and supportive individual with good interpersonal and communication skills keen to provide the highest quality experience for people using mental health services? Would you like to use your lived experience as someone from an underserved community or who has strong links with underserved communities? Welcome to East Surrey Community Connections as a Peer Support Worker.
Our East Surrey Community Connections service seeks to support adults (16+) with their mental health and emotional wellbeing to connect or re-connect to their community through one-to-one support, wellbeing courses, peer support groups and activities.
As our name suggests, both “community” and “connection” are at the heart of everything that we do. We have a deep understanding of the importance of feeling like you belong to a community and that you have a purpose and a role within that community. Our teams work closely with the people that we support, to help them to connect, or reconnect with themselves and the things and the people that are important to them.
We believe that recovery is a journey. We celebrate and build upon people’s successes, as well as supporting people in learning from their setbacks, to overcome any obstacles along the road to their recovery.
Ultimately, we believe in working with the people we support to empower them to take their next steps on their recovery journey.
That’s why we need you.
The base for this role will be Wingfield Resource Centre, Redhill, RH1 1AU, with the potential of working from home and community venues.
This is a 12-month fixed term post subject to review at the end of this term. This is a part-time role requiring the post holder to work 15 hours per week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Royal Hospital Chelsea is seeking a passionate and skilled Trusts & Foundations Officer to join our dedicated team on a part time basis and help secure vital funding to support our mission. By securing grants and building long-term relationships with charitable trusts and foundations, you will play a pivotal role in ensuring the continued care and wellbeing of the Chelsea Pensioners.
The Role:
As the Trusts & Foundations Officer, you will take ownership of an exciting and diverse portfolio of charitable trusts, foundations, and other grant-giving organisations. Reporting to the Head of Trusts and Statutory Fundraising, you will work to grow both restricted and unrestricted funding to help meet the Royal Hospital’s long-term income targets. This role requires strategic thinking, and the ability to develop and nurture lasting relationships with funders.
Key Responsibilities
As the Trusts & Foundations Officer you will assist in identifying new funding opportunities to expand the existing funder base, work closely with all departments to develop tailored proposals and implement the organisation's fundraising strategy. You will maintain a rolling programme of bespoke grant applications while building and stewarding long-term relationships with funders. The role includes supporting the Head of Trusts and Statutory Fundraising with donor communications, trust and statutory fundraising applications, submitting timely reports, and maintaining accurate records.
About You:
The ideal candidate will have at least 1-2 years’ experience in a relevant fundraising role, and a good understanding of the voluntary sector funding environment. They should be skilled in researching and developing new funding pipelines, managing multiple contacts, and have excellent writing, proof-reading, and organisational abilities. Financial literacy and budget management are essential, alongside IT proficiency and familiarity with CRM systems like ThankQ. Candidates should have experience raising funds from trusts and foundations, managing donor relationships, and working to targets and deadlines.
About Us.
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
Our selection process.
Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:
- Ask for references from those you have listed on your application form
- Check your right to live and work in the UK
- Check any declarations you have made on your application form
- Ask you to complete a medical form
- Carry out an Enhanced DBS application.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Communications Assistant
Salary: £24,500 - £26,000 per annum
Contract: Permanent
Hours: Full Time, 37 Hours Per Week
Location: Hybrid / Hatfield / Flexible
Join our friendly and supportive team to grow our digital communications and presence. If you’re a confident person who loves social media, is passionate about preventing youth homelessness, has great writing skills and creative ideas then we would love to hear from you. hyh offers great development opportunities in this role after 12-18 months of demonstrating your success.
What can we offer you?
- A supportive, knowledgeble team and organistion
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
- Holiday Purchase Scheme
- People's Pension Plan contribution
- Group Life Insurance plan
- Opportunities for personal and career development
- Hybrid working - option to work from home up to 2 days per week
- An additional annual leave day on your Birthday
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme
RESPONSIBLE FOR:
Creating, developing and evaluating hyh’s online and social media presence to engage supporters, stakeholders and the wider public and to maximise digital fundraising opportunities. The role also supports the development of digital content to support service delivery at the charity leading on public and internal comms.
The Digital Communications Assistant will:
Contribute to hyh’s overall Fundraising & Communications strategy as a member of the Fundraising & Communications Team
Improve supporter acquisition and retention through digital channels, building engagement and loyalty.
Source, generate, edit, schedule and post written, visual, audio and video content that drives brand awareness, is shareable and encourages actions to generate income.
With guidance, deliver outstanding and innovative communications for different audiences and across multiple channels which align with hyh’s Comms plan.
Inspire, inform and motivate supporters to give to hyh as well as demonstrating the impact of their donations on beneficiaries.
Learn to manage a calendar programme of social media and website activity.
After training, act as the first point of contact for social media and our website, responding appropriately and championing and signposting people to the work of hyh
Create and update content for hyh’s website
Develop and grow TikTok content which is engaging and educational, becoming hyh’s expert on this channel
Create digital materials to support the Fundraising team across all income generation streams with their activities and campaigns throughout the year.
Over time, act as a brand champion within hyh, promoting the use of social media and encouraging greater understanding of the website and social media channels
Keep abreast of new developments, trends and technologies, identifying and proposing new digital opportunities for hyh.
Understand, evaluate and circulate social media and website analytics.
Develop digital projects to support delivery of hyh’s services to support young people facing homelessness
Full Job Description available attached to Job Advert.
If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!
Please apply via the link on the vacancy found on our website submitting a cover letter or video no longer 3 minutes to share your skills and experience along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so
The client requests no contact from agencies or media sales.
Are you driven by a passion for health equity and justice for women from diverse backgrounds? Do you want to transform lives by amplifying the voices of women who are often overlooked?
At Sister Circle, we are a local, multicultural women-led charity with over 40 years of experience in enabling women from marginalised communities to empower themselves. Our mission is to support those most at risk of poor healthcare outcomes—especially in sexual, reproductive, and mental health—by fostering trusted relationships and delivering culturally sensitive, trauma-informed care.
We are on a mission to reshape how women’s health services cater to those who are least likely to be heard. To achieve this, we’re looking for a passionate and experienced Head of Community Engagement and Communications to lead the way. This is your chance to play a pivotal role in creating the space for women, particularly refugees, asylum seekers, and migrants, to directly influence the healthcare services they need and deserve.
We are looking for someone who:
- Is an experienced community engager with a deep understanding of working with diverse, marginalised communities of women.
- Is passionate about creating safe spaces for underrepresented women to shape the services that affect them.
- Thrives on collaboration and innovation and brings strong leadership experience.
- Has a proven track record of developing strategies that bring about real, measurable change.
Why Join Sister Circle?
This is a unique opportunity to be transforming women’s healthcare in underserved communities. You will be part of a small team, working closely with our Chief Executive, senior leaders, team, volunteers and beneficiaries to create real, lasting impact. As we tackle one of the most pressing challenges in women’s health today—improving equity and justice for ethnic minority and underserved communities.
We would like you to complete and submit the following:
• CV (Max 2 pages)
• A Covering Letter letting us know why you would like to work with us and in this role, how your work and experience meet the essential and desirable requirements for this role. (Applications without a covering letter will not be considered).
Applications received after the deadline will not be considered.
You may wish to discuss this role in more detail before applying. Please contact Karen Wint (Chief Executive). Details within the application pack.
In person interviews will be held week commencing 1st November 2024.
The client requests no contact from agencies or media sales.
We are looking for an incredibly organised and efficient Programme Events & Projects Officer to coordinate delivery of our learning programme and projects portfolio.
Events and Project Officer
Advertising Reference: 2405
Location: Home-based/remote within the UK
Status: 12-month fixed term contract. 35 hours per week. Part-time will be considered. However, no less than 28 hours per week.
Salary: (Band 3) £27,824 with generous benefits package including 30 days annual leave plus Bank holidays, and 3 days of Christmas closure
Research in Practice is part of the National Children’s Bureau (NCB) family. For over 60 years, the NCB has been building a better childhood for all.
Research in Practice works with organisations across the children and adults social care, health and criminal justice sectors, supporting them to develop an evidence-informed approach to their work. Our focus is on using evidence from research, practice and lived experience, to provide resources that improve policy and services, to achieve positive outcomes for people of all ages.
You will liaise with external commissioners and stakeholders to book in delivery dates – this will include coordinating diaries, commissioning Associates, and confirming delivery details for external commissioners and internal staff. You will work with the team on the pro-active set-up and coordination of both small, one-off deliveries as well as larger scale programmes and projects.
Our ideal candidate would have experience working in a busy learning events or administration environment. You will be capable of managing multiple requests at the same time, and confident liaising with both external stakeholders and internal staff. Excellent attention to detail and reporting skills are crucial to the success of this role. You will need to be enthusiastic, self-motivated and used to collaborative working, with excellent communication skills.
This is a great opportunity to join a busy, committed and passionate team to help deliver a range of learning and development opportunities to commissioners all over the country. This is a fast-paced and varied role.
The role reports to the Learning Programme Co-ordinator in the CPD Team.
We offer hybrid, flexible working from our Devon and Sheffield offices. Remote working from within the UK may also be considered. International applicants will not be considered without proof of right to work in the UK. We are unable to offer employment to applicants who do not live in the UK.
Applications close at 08:00am on Monday, 4 November 2024.
Assessment and interviews to be conducted on Wednesday, 13 November, and/or Thursday, 14 November 2024. Please note that only shortlisted candidates will be contacted.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Please quote the job title and reference number 2405 in your application. CVs will not be accepted.
NCB is an equal opportunities employer, and we particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and male candidates, as we would like to increase the representation of these groups at NCB. We strive for our workforce to be representative of the communities that we serve, and we know that greater diversity will lead to even greater results for children.
No agencies please.
Finance and HR Administrator
Contract: Permanent, full-time (subject to successful completion of a probationary period of three months)
Salary range: £26,000-£30,000 per annum, depending on experience and qualifications
Based: South Kensington, London, Hybrid.
About the Role
We are seeking a full time Finance and HR AdministratorHuma to support timely processing of financial transactions, accurate accounting, consistency of financial records, supporting the year-end close as well as supporting the HR advisor with administrative tasks.
As the Finance and HR Administrator, you will become an integral part of our dedicated team, ensuring the smooth functioning of the HR and financial operations.
Duties and responsibilities
- Accounts receivable: review and issue of sales invoices, processing and uploading, and debt recovery, and follow-up invoicing queries.
- Processing direct debits and credit card expenses.
- Cash and bank reconciliation and updates of bank and deposit balances.
- Recording receipts: subscriptions, legacies, grants, gift aid & investment income.
- Reconciliation of receipts in the financial system and the CRM system.
- Ensuring accurate VAT coding and assist in the preparation of VAT returns.
- Support balance sheet account reconciliations.
- Support for ad hoc general accounting tasks as required.
- Manage the onboarding and offboarding process for employees including handling onboarding communications, HR system setup, stakeholder notifications, and IT ticket requests.
- Maintain and update the HR system, ensuring all employee records are accurate and up to date.
- Prepare internal correspondence and communications as needed.
- Oversee the HR and Finance inboxes, managing enquiries.
- Coordinate internal staff training sessions, ensuring smooth scheduling and communication.
- Maintain personnel files and general HR record-keeping.
About us
Founded in 1830, we are the UK's learned society and professional body for geography. Discover our history and find out how our work and people contribute to the advancement of geography worldwide.
As a charity, learned society and professional body we serve an exceptionally wide range of public and professional audiences, including our 16,000 members. We reach millions of people each year through our work to advance geography and support geographers.
The Society offers professional accreditation to members through Chartered Geographer status.
Benefits
There are a range of benefits at the Society which include the following:
- 35-hour working week with core working hours between 10.00am and 4.00pm.
- Flexible working arrangements are available with a mix of office based and home working.
- 25 days annual leave per annum, pro rata, plus public bank holidays.
- Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
- Pension scheme - 3% employee, 7.5% employer.
- Group Life Assurance at four-times basic annual salary.
- Corporate eye care vouchers.
- Cycle to work scheme.
- Free 24-hour Employee Assistance helpline with available counselling support.
Closing date: 11.59pm on Sunday 3 November 2024.
Interviews are planned to take place on Monday 11 November 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Society is committed to equal opportunities and values diversity in its workforce.
No agencies please.
We are pleased to announce an exciting new Debt Advice Traineeship programme.
We are looking to train 5 individuals to become qualified Debt Advisors through a comprehensive training programme that includes classroom-based learning, practical experience, e-learning, and mentorship all ensuring trainees get a well-rounded experience.
Trainees will be offered a full time, fixed term employment contract until 31 March 2025 while they complete their training and qualification (Level 3 and 4 Community Money Advice, Debt Advice Training). At the end of the traineeship we hope to support graduates into longer term employment.
This programme provides trainees with both theoretical knowledge and practical skills, helping them understand the complexities of debt advice and the necessary regulations.
Applicants do not need any previous debt advice experience, we are looking for individuals who have good written and verbal communication skills as well as some IT and phone skills that will be developed throughout the programme. Crucially we are looking for individuals who have an interest in a longer term career in debt advice and who want to provide crucial support to individuals and families struggling with financial burdens.
Our values are Inclusive, Courageous and Empowering and we expect everyone who works with us to work in a way that aligns with these values and to do their utmost to deliver our strategic objectives according to their role.
We think this would be a great opportunity for those currently out of work or who are looking for a new/change of career.
Please note that these roles will be based full time at one of our Advice centres (Toynbee Hall 28 Commercial Street OR Debt Free Advice, 2 Town Square Barking Learning Centre). If you have a preference on location, please indicate that in your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Fundraising Acquisition Lead
SALARY: £30,000 pa – £40,000 pa (FTE) depending on skills and experience, (working 3 days per week with Wednesday as a working day, pro rata salary £18,000 pa – £24,000 pa)
LOCATION: Home Working/London Office
HOURS OF WORK: Part-time 21 hours per week
REPORTING TO: Head of Fundraising
Are you a skilled fundraiser with a heart for the Christian community? Join Premier as the Fundraising Acquisition Lead!
Premier, Europe’s largest Christian Media organisation, is seeking a Fundraising Acquisition Lead to join us at a pivotal moment in our history. As the Fundraising Acquisition Lead, you will be at the forefront of attracting new donors to support our mission of helping people encounter God through media. Your expertise in strategic donor acquisition and innovative communication will be key to expanding Premier’s reach and impact, ensuring we continue to deliver content that inspires faith and engagement across our diverse media platforms.
Role Overview
- Play a key role in developing and executing Premier’s innovative donor strategy to attract new supporters.
- Plan journeys from initial contact to the first gift across multiple communication channels, automating communication where possible.
- Implement robust testing of acquisition strategies to continually refine and improve donor outreach efforts.
- Draft, edit or commission compelling messaging that brings people closer to the heart of Premier’s mission.
- Work closely with internal teams to support cohesive campaigns that enhance donor acquisition.
Why Join Premier?
- We offer a competitive salary
- Hybrid work
- Additional leave on your birthday
- Extra annual leave in addition to statutory
- Competitive sickness absence pay scheme
- Life Assurance scheme
- Employee Assistance with online GP scheme
- Working from home equipment allowance
- Eye care scheme
In addition to competitive pay and benefits, Premier offers:
- A great place to work, with people who support, encourage and look out for one another. You will love coming into work, both in person and virtually.
- Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide.
- Dynamic team culture with a supportive, creative, and passionate team that values innovation and collaboration.
Please note that the nature and/or context of the role means that an occupational requirement applies for the postholder to be Christian.
Ready to make a lasting Impact? Apply now!
Premier exists to help people encounter God through media.
The client requests no contact from agencies or media sales.