Culture Jobs

About the role

WorldSkills UK is seeking a dynamic Network Member Manager to support and expand the growing network of institutions that are part of our award-winning Centre of Excellence. This role is vital to driving value for members and enhancing our flagship programme, which is dedicated to transforming Technical and Vocational Education and Training (TVET) across the UK. As Network Member Manager, you will manage relationships, engage members, and maximise the impact of the Centre of Excellence, ensuring member institutions have access to world-class training and development resources. Your work will support the Centre of Excellence set new benchmarks for teaching, learning, and assessment, ultimately contributing to the UK's global competitiveness in skills excellence.

Role purpose

The Centre of Excellence is WorldSkills UK’s cornerstone programme aimed at raising the standards of teaching, learning, and assessment across TVET. By harnessing international best practices and expertise, it fosters innovation and advances the quality of education across the sector. As Network Member Manager, you will be at the heart of the programme joining a vibrant and diverse team, working closely with member institutions to deliver impactful, sustained engagement and provide strategic support.

Key tasks and responsibilities

Programme management and reporting:

• Establish and maintain an account management framework to encourage member participation in the Centre of Excellence’s core offerings.

• Track and report on member engagement metrics, leveraging data insights to drive retention, satisfaction, and continuous improvement.

• Regularly evaluate and refine the member engagement framework to meet evolving needs, including offering tailored training and development solutions.

• Prepare comprehensive reports for management and leadership that provide insights into programme outcomes, trends, and impact. These reports will inform partners and stakeholders, highlighting the Centre’s achievements and demonstrating value to support continued engagement.

Member engagement and relationship management:

• Build effective working relationships with senior leaders from across the membership, serving as the primary point of contact for ongoing support.

• Develop and execute a robust engagement strategy to ensure that institutions gain maximum value from their membership.

• Oversee the enrolment and validation of new members, guiding them through the onboarding process and ensuring alignment with programme requirements.

• Conduct regular needs assessments and check-ins with members to ensure alignment with the Centre’s objectives and identify opportunities for enhanced engagement.

• Facilitate knowledge-sharing and collaboration opportunities within the network to foster partnerships and shared learning.

• Lead the annual recognition review, coordinating judging panels and planning events to showcase and reward excellence across the network.

Member communication and support:

• Collaborate with marketing and communications teams to keep members informed about events, training opportunities, and programme updates.

• Respond to member inquiries promptly, providing resources and guidance to support their full engagement with the Centre.

• Lead promotional activities to boost member engagement and manage the creation of impactful content for publications, social media, and other channels.

• Conduct and share impact studies that demonstrate the benefits of the Centre’s programmes, helping to raise the profile of WorldSkills UK across various platforms.

• Promote WorldSkills UK’s products and services to drive growth and increase reach within the education sector.

General responsibilities for a manager:

In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:

• Manage, support and motivate allocated staff to successfully deliver activities/tasks.

• Manage resources (including staff, volunteers, suppliers, and partners) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specifications and objectives.

• Contribute to a performance driven culture ensuring outcomes and activities are continuously monitored, reviewed, and evaluated against grant KPIs, resolving issues, and initiating appropriate corrective action.

• Establish a strong mechanism to measure impact, capture, report, and transfer intelligence across programmes of work.

• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.

• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the Workforce Development team and the wider organisation.

• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.

• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.

• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.

Person specification Key:

[E] Essential / [D] Desirable.

Qualifications and experience:

• Experience working with in Further and Higher Technical Education. [E]

• Experience establishing strong working relationships with senior leaders across education and training. [E]

• Experience in network or member management, ideally within an education or workforce development context. [E]

• Experience in developing and implementing engagement strategies to drive member satisfaction and retention. [E]

Knowledge and skills:

• Strong relationship management skills, with a demonstrated ability to build and sustain positive, collaborative partnerships [E].

• Excellent communication and interpersonal skills, with the ability to influence and motivate diverse stakeholders [E].

• Strong organisational skills and a proactive approach to managing multiple priorities and deadlines [E].

• Ability to implement change initiatives, focusing effort and commitment on making change work [E].

• Ability to analyse data and use insights to inform decision-making and improve processes [E].

• Knowledge of account management frameworks and best practices in member engagement [D].

• Familiarity with CRM systems and other tools for tracking member engagement and programme impact [D].

Personal qualities and attributes:

• Very reliable and with a high level of probity [E].

• Able to work to own initiative with broad direction [E].

• Able to think creatively and solve problems [E]. • Flexible in working methods and ideas [E].

• Excellent team player and collaborative approach to work [E].

• Enthusiastic and able to motivate others [E].

Special circumstances:

• Prepared occasionally to work outside normal hours [E].

• Prepared to travel within the United Kingdom [E].

• Able to spend time away from home [E].

This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.

Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.

25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.

Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.

Assert is a small team of advocates working as a project within Mental Health Resource charity and as part of the Kent Advocacy partnership. We provide high quality, issue-based advocacy and statutory IMHA services to individuals affected by mental health problems, often detained in medium and low secure units and in acute inpatient settings. We also provide community advocacy in West Kent, Dartford, Gravesham and Swanley.It can be a tough job, but in return you will receive competitive pay, training, benefits and have the support of a strong team. You will have the opportunity to expand on your existing skills and attributes required for the role. Training will be provided if you are not yet qualified as an IMHA.

You will have excellent interpersonal and communication skills and show confidence and assertiveness when required. You will understand the diverse needs of people affected by mental health problems and how these differ for those detained in inpatient settings from those requiring support in the community. You will need to be resilient, comfortable working within professional boundaries and have the ability to cope with sometimes challenging people and environments. In addition, you will have strong organisational skills and be able to work on your own initiative, as well as within a team.

You will have a natural confident and calm manner and key skills of honesty, trustworthiness, and respect for confidentiality.

You will be passionate about mental health advocacy. Ideally, you will have experience of working as an advocate, and if you are not qualified as an IMHA, you will be expected to undertake training. The IMHA training takes approx. 1 year. *

A willingness to work within a diverse range of environments is essential as is the ability to work with people from a wide range of backgrounds and experiences. A current driving licence and access to your own transport is essential. 

The role is offered on a full-time basis, however part-time hours will also be considered. You will be office-based in Maidstone with scope for hybrid working where practical. We offer attractive benefits including a competitive salary, flexible working, up to 4% pension contributions, generous annual leave rising to 30 days after 10 years’ service, birthday leave, winter wellbeing leave,  employee assistance programme, strong team support and clinical supervision.

An Enhanced DBS check will be required for the role.

For further information please read the job description and person specification. If you would like to have an informal conversation about the role or require further information, please contact Leigh Attwood. To apply, send a covering letter explaining how you meet the criteria in the person specification with copy of your current CV.

Only applications with a covering letter will be considered for shortlisting.

Closing date: Monday 2nd December at 9am

Interview date: Tuesday 10th December in person in Maidstone

Mental Health Resource is committed to equal opportunities and promoting diversity and encourage applications from all sections of the community.

* In line with our organisational policy, if you leave within a certain timeframe, you may be asked to repay the cost of the training

JOB SUMMARY

To provide statutory issue-based advocacy to people detained in acute psychiatric hospitals and forensic hospitals/rehab units across West Kent and community advocacy to people with mental health difficulties in the community in West Kent, ensuring that their views, wishes and needs are taken into account and expressed and heard.

DUTIES AND RESPONSIBILITIES

1. To provide independent mental health advocacy to eligible patients in accordance with the provisions Mental Health Act 2007 as amended and as detailed in the Code of Practice to the Act

2. To provide independent, issue-based advocacy in the community as appropriate.

3. Ascertain the needs and wishes of clients and act only under instruction of clients.

4. To telephone and meet with clients on the ward or another convenient location to help them prepare for meetings and to attend appointments with them to speak on their behalf if required, take notes and ensure that they understand the proceedings.

5. To help clients understand what is being considered around their care, treatment and support and the impact of any decisions made.

6. For independent mental health advocacy, to explain to people what their options and rights are and to support them to communicate their wishes so that they can participate as fully as possible in the decisions affecting their care.

7. To liaise with, and on occasion to challenge, NHS, care professionals or local authorities as appropriate to ensure that due processes have been followed.

8. To raise any safeguarding issues in line with Mental Health Resource’s policy and procedures.

9. To maintain accurate and timely records of all interactions with clients in accordance with statutory requirements, relevant legislation and in line with the requirements of our funders.

10.  To meet monthly targets for chargeable work, by service delivery and accurately recording details of work completed on the database in a timely manner.

11.  To provide information, reports and statistics as required.

12.  To develop and share good practice and learning with colleagues and contribute to the promotion of a culture of continuous service improvement and support.

13.  To deliver awareness raising sessions to staff on wards and training to staff on advocacy and the service available.

14.  To build and maintain good working relationships with professionals, attending meetings and promoting the service.

15.  To promote the service through the distribution of publicity material, liaison with statutory and voluntary services and where appropriate through the media and presentations to local groups within the agreed charity policies

16.  To undertake appropriate training in order to gain an advocacy qualification.

GENERAL

17.  To attend and participate in meetings of the project team, charity staff and other bodies as required.

18.  Adhere to and keep up-to-date with organisational policies, guidelines and procedures and best practice requirements

19.  Represent Mental Health Resource in a knowledgeable and professional manner at all times

20.  To participate in charity events, networking events, and any other relevant event as and when required.

21.  Maintain appropriate professional boundaries at all times

22.  Participate in regular supervision, team meetings and other meetings as required

23.  Identify own training and development needs in conjunction with your line manager and participate in training opportunities as directed

24.  Undertake any such additional duties as necessary in relation to the role or as requested by the Charity Manager

25.  To maintain records of hours worked and to complete accurate expense returns.

26.  To carry out any tasks reasonably requested of them by the Line Manager

An enhanced DBS check is required for this role.

ADVOCATE (IMHA and General)

PERSON SPECIFICATION
Essential Criteria

Assessment process (A = demonstrated through application / I = demonstrated at interview) 

• Understanding and knowledge of the needs of people with mental health problems, including those detained under the mental health act   (A.I) 
• Excellent interpersonal skills and ability to work with people from a variety of backgrounds and experiences (A.I)
• Excellent communication skills, both written and oral, including on the telephone, in person, over video link and through presentations, demonstrating confidence and assertiveness (A.I)
• Emotional resilience and the ability to cope with sometimes challenging people and environments (A.I) 
• Experience of identifying and meeting the needs of individual people (A.I) 
• Ability to work within professional boundaries (A.I) 
• Good organisational and administration skills to manage own workload and appointments (A) 
• Ability to work under pressure and to meet targets and deadlines (A.I) 
• Good time management and ability to work flexibly and prioritise tasks required (A.I) 
• Computer Literacy and a good working knowledge of Outlook and Word (A) 
• Ability to work as part of a team and act on own initiative (A.I)
• Personal commitment to equal opportunities (A.I) 
• Hold a valid driving license with access to transport in order to visit locations across West Kent (A)

Desirable Criteria

• Previous experience of working as an advocate. (A) 
• Experience of working with people with mental health problems either in a professional or voluntary capacity (A) 
• Experience of facilitating training (A)
• Experience of working with a database and using Excel spreadsheets (A) 
• An understanding of the statutory rights of people detained under the mental health act (A) 

The award-winning ISM is the dynamic, change making professional body representing musicians. With a current membership of over 11,000, the ISM is known for its legal support to its members covering a range of issues from intellectual property and employment disputes to contracts. We are also known for our campaigning work on issues from equality to Brexit and AI which can cross over into legal services.

The ISM is now looking for a Head of Legal Services to manage a critical part of how we support our members: namely our legal services. You will be managing our brilliant in-house team of lawyers as well as our external associated suppliers. We do not handle litigation as any disputes which proceed to this stage are handled by our legal insurance providers. You will also advise the ISM on business-related legal issues, ensure policies and procedures are kept up to date and work closely with the External Affairs team particularly on areas which have a legal element such as AI.

The provision of legal advice to our members is a core part of what the ISM offers and it is vital that we deliver gold standard legal services, responding to the needs of our professional musician membership. You will be an excellent but practical lawyer able to manage a great team as well as suppliers and contractors. You will be proactive with strong problem-solving skills, great drafting and oral skills, keen attention to detail and good emotional intelligence.

You will be joining a professional staff team who are based in Bayswater, London. The role is four days per week of which at least two will be in the office.

For a full job description for this role please visit the ISM website.

To apply please send a CV and covering letter saying why you are right the person for the job.

Closing date is Wednesday 11th December at 9.30am. Interviews will take place face- to-face and applications generated by AI will not be considered.

Head of Development

Location: Dudley, West Midlands
Job Type: Full time, 37.5 hours per week + Benefits
Contract Type: Permanent
Salary: £48,000 per annum

Our client is seeking a Head of Development to lead the creation, development and delivery of the Museum’s fundraising strategy. The Head of Development will identify and meet funding requirements for large capital projects and lead the growth of recurring funding income from members, patrons and legacies. This includes compliance responsibility for fundraising governance, processes, budgeting and developing resources to grow both restricted and unrestricted funds.

What will you be doing?

As the Museum’s funding specialist, you will create, develop and deliver the Museum’s fundraising strategy, generating income from trusts and foundations, individuals, public and statutory bodies and any other appropriate fundraising sources. Your responsibilities include:

• Establishing sustainable relationships with major funders, partners and potential donors.
• Articulate a clearly defined ‘case’ for supporting the Museum.
• Oversee the growth and diversity of the Museum’s membership, patron and legacy programmes.
• Maintain oversight of larger trust fundraising opportunities and provide direction for restricted fundraising activity.
• Work collaboratively with colleagues across the Museum, identifying and meeting funding requirements for specific projects.
• Coordinate the reporting requirements of existing and new funding agreements and preparation of future funding bids.
• Represent and promote the Museum at networking events.
• Manage the relationship between the Museum and the Fundraising Regulator.
• Lead and develop a small fundraising team.

What are they looking for?

• Evidential experience in fundraising in the cultural sector with a proven track record in writing and winning funding bids and developing fundraising strategies.
• Proven success in raising income and support from a diverse range of funders, including individuals, businesses, trusts and foundations, and public/statutory sources.
• Someone who is results-driven with the ability to represent the Museum to a range of external audiences and demonstrate the highest levels of integrity.
• A first-class communicator with the ability to, and experience of, communicating a vision and a case.
• A flexible and adaptable approach to changing demands and priorities.
• Optimum standards of presentation, attention to detail and accuracy.
• Confident budgetary skills and experience of working under pressure and to deadlines.

Who are they?

They are an award-winning 31-acre open-air museum. Throughout our 46-year history, their aim has always been clear: Inspiring your discovery of the Black Country. They ensure that the revolutionary story of the Black Country’s industrial landscape – the first ever of its kind in the UK – is celebrated by generations.

What can you expect?

• Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations.
• Opportunity to learn new skills.
• Competitive rewards & benefits.
• Supportive & inclusive work culture.
• Positive attitude to work-life balance.

What are you waiting for? Begin your Journey now and apply using your most up-to-date CV.
They are an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. They are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. They welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates.

Their commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm.

Closing date: 02 December2024

Virtual first Interviews will take place on a rolling basis and final interviews will take place in the early weeks of December 2024. Adjustments will be made should successful candidates be unable to attend.

As they say in the Black Country, tara-a-bit!

You may have experience in the following: Fundraising Manager, Development Officer, Grants and Partnerships Manager, Philanthropy Manager, Trusts and Foundations Officer, Donor Relations Manager, Capital Projects Fundraiser, Legacy Giving Manager, Cultural Sector Development Officer, Head of Philanthropy, Sponsorship Coordinator, Community Engagement Lead, Corporate Partnerships Manager, Events Fundraising Lead, Charitable Giving Advisor, etc.

REF-217 924

Location: Rochester Airport, Kent
Contract: Permanent, Full time
Salary: £37,000 - £45,000
Benefits: 33 days annual leave rising with service Occupational/Enhanced Sick Pay Enhanced Parental Leave Access to the Blue Light Card and Blue Light Events Access to the Wellbeing Hub Money Purchase Pension Scheme Group Life Assurance Cover Group Income Protection Cover Critical Illness Cover Employee Assistance Programmes Hybrid working Development opportunities

We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.

We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,000 incidents. We are fearless and tireless in fighting to save every life.

Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.

Key Responsibilities

- The purpose of this role is to lead the charities Lotteries and Raffles team which has the goal of generating and inspiring support from both new and existing supporters. This person will advance existing products and campaigns towards their full potential as well as develop new campaigns and activity that drive growth, retention and engagement. In doing so, they will act as a key support to the Executive Director of Individual Giving and Lotteries in ensuring that the department achieves its income generation goals.
- Develop a clear vision and strategy to deliver sustainable income growth within the prize led fundraising channel.
- Drive and oversee all day-to-day activity around lotteries and raffles, ensuring campaigns are effectively coordinated and that broader teams are enabled to support delivery.
- Proactively find ways to increase the impact of the Lottery and Raffle income streams by developing and testing new approaches to player recruitment, retention and engagement.
- Supported by the Executive Director of Individual Giving and Lotteries ensure compliance of the KSS lottery activities against the charities Gambling Commission license conditions
- Ensure that the operations of the entire income stream, including those delivered by external parties, adhere to guidance and legislation set out by associated regulatory bodies. This includes but is not limited to the Gambling Commission, Charity Commission, Fundraising Regulator and Chartered Institute of Fundraising best practice guidelines.

Head of Lotteries and Raffles
The role of Head of Lotteries and Raffles is part of the management team within the Individual Giving and Lotteries directorate. This directorate plays a crucial role in fostering strong relationships with our supporters and generating sustainable income for KSS. Our Lotteries have a combined income of £9 million per year, and the Head of Lotteries and Raffles will be responsible for ensuring the consistent growth of these lotteries, and to ensure that we provide engaging and safe fundraising avenue for our supporters.

Application and Interview Process
We ask all applicants to ensure that they provide us with an up-to-date CV and a covering statement that is relevant to the role of Head of Lotteries and Raffles. We recommend that you review the Job Specification that is within the role's job description. This section of the job description outlines the essential and desirable requirements for this role, and how KSS will assess your application to determine whether you meet those essential and desirable qualities.

All shortlisted candidates will then undertake a two-stage interview process, with the first stage being held over Microsoft Teams. All online interviews are booked through our online portal, which will provide a range of times and dates for you to select. The second stage of our interview process will be a more formal face to face interview held at our Charity headquarters on Rochester Airport. For any applicant that requires reasonable adjustments for either stage of the interview process, please ensure that this is outlined in your application. 

The closing date for this role is 13th December 2024. Please note that we will actively conduct interviews before the closing date of our external advertisement, and this role may close prior to this date if a suitable candidate is found.

Inclusion and Diversity
KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves.

We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of race, age, gender, disability, sexual orientation, social class, religion and belief.

Closing date 13-12-2024

REF-218 169

Job Title: Hackney Service Engagement Lead 

Salary: £26,000 (FTE) Pro rata- £20,800

Working Hours: 28 hours per week

Contract: Fixed Term until 31st December 2025

Location: Hackney Borough Based with some home working

Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday (pro rata).

About us at the NCT

A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.

Our Hackney Parent Support project is commissioned by Hackney Council, to offer infant feeding support across the region in both community and hospital settings and parenting courses for families throughout the Hackney region. The support is delivered by staff and volunteer peer supporters.

We are seeking a capable Service Engagement Lead to manage, coordinate and support both the Infant feeding and Parenting course projects.  This role is split between being out in the community and working from home, it will include regular travel across the Hackney borough (expenses will be reimbursed).

About the Role

Working closely with the Hackney Parent Support team, you will be responsible for the service engagement and promotion of our community-based services across Hackney. Some of the key responsibilities of the role include:

· Line managing the paid peer supporters within the Hackney staff team.

· Coordinating and maintaining the active social media and Infant Feeding Services website.

· Advertising volunteering opportunities across varying platforms including social media and in person at local events.

· Provide clear guidance and information to potential volunteers on the roles, responsibilities and training requirements. 

· Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all support groups are accessible and inclusive.

· Ensure that data collection and feedback is collected in a timely manner in an inclusive way.

· Coordinate and deliver the Breast Pump Hire Service across the Borough.

· Build and maintain relationships with local organisations and the children’s and family hubs

You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.

Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
 
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires experience of giving breastmilk. The training can be undertaken within your working hours. There will also be training on the EPEC (Empowering Parents, Empowering Communities course) provided by South London and Maudsley NHS Foundation Trust.

The role is 28 hours per week, with the hours worked across the week between the core hours of 9-5, however, will include occasional evening and weekends. This is role is based out in the community within Hackney with some home working.

About you

· Can you work at pace and juggle a number of different priorities?

· Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?

· Do you want to join an amazing Charity that supports parents across the UK?

· Would you like to be part of an amazing team of passionate staff?

If so, please read the job description to find out more on the link here:
 
What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date: 11.59pm 05/12/2024
 
Interviews: Week beginning 09/12/2024.

Interview format: In person interviews, venue TBC. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.

We're looking for a kind, compassionate and resilient Team Leader to join our Mental Health service in Tower Hamlets

£31,534.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
A Team Leader will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry a small caseload of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:
- At least two years' experience in adult social care in the field of Mental Health.
- A good understanding of the range of Mental Health diagnoses and how these can present.

Desirable:
- Relevant professional memberships and/or specialist qualifications are desirable
- Qualifications or an interest in Psychology

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see the full Job description on our Website

Mission Care provides distinctively Christian care for the ageing and elderly. Over the last 120 years our work has expanded, and today we care for nearly 300 residents in five homes spread across South East London. Our quality of care is consistently high and we are ambitious to grow our provision in the near future.

A high-calibre Chief Operating Officer will be critical to successfully achieving this hope. He or she will have an array of gifts in team leadership and oversight, collaboration, strategic thinking and implementation as well as other areas, all of which can be brought to bear in a highly varied role on our SMT at the heart of our planning for the future. All of this must be underpinned by a clear Christian faith.

Carnelian are handling initial discussions and interviews for the post. Please get in touch with your CV.

Job Purpose

We are at a critical point in the development of our organisation as we build a new strategy and start a period of transformation. This executive director role will lead this change by creating the right environment to drive strategic, technological and cultural transformation at NCVO, so we deliver innovative services and long-term systemic positive impact to our members and the wider voluntary sector over the next decade.

Dimensions

This role will join the executive team, reporting to the CEO and the board of trustees. They will create a new directorate – the transformation unit – which will deliver key strategic projects that have a demonstrable impact on the organisational culture, growth and capabilities. This will include significant investment, and they will be responsible for a large budget. The strategic decisions they recommend, will impact our resilience and sustainability as an organisation, as well as ensuring we service our membership of over 17,000 organisations. They will support with driving income, looking for commercial opportunities, particularly with how we use our data. Embedded in all of this will be ensuring we have robust and rigorous organisational design, so everything from our systems and data collection to our policies and processes, meet the needs of our diverse workforce, partners and customers, and adhere to the highest levels of compliance.

Essential Knowledge and Skills Required

• Knowledge of the foundations needed for organisational transformation to increase efficiency, productivity, cohesion and success.
• Deep understanding of two or more of the following disciplines: technological transformation, use of AI in delivering services, using data and insight to drive business development, cultural transformation, strategic development, organisational design.

Skills

• Highly developed negotiation and influencing skills, with a collaborative style, and ability to build effective working relationships and have challenging conversations.
• Effective change management skills, using motivational and inspiring leadership.
• Outstanding listener and communicator, comfortable with a wide range of audiences and media types.
• Significant and proven leadership skills in a complex, customer focused organisation.
• Excellent strategic thinking and planning skills.
• Innovative and creative approach to problem solving.

Experience

• Proven track record of successfully leading and managing transformation in a complex organisation with multiple stakeholders.
• Highly honed leadership experience as part of an executive/leadership team and working successfully with non-executive boards or shareholders.
• Significant experience of working collaboratively with internal and external stakeholders and across sectors.
• Experience in building a team and supporting, developing and coaching people.
• Active commitment to equity, diversity and inclusion.

NCVO is fully committed to equity, diversity and inclusion. We want this to be reflected in the diversity of the people who work for us. We welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience.

Closing date:  11:59pm Sunday 1st December 2024

LOCATION: Across Citizens Advice Hammersmith & Fulham sites with some hybrid working following the completion of successful probationary period.

Citizens Advice Hammersmith and Fulham is recruiting for Advice Services Managers, who will be responsible for the supervision, quality and monitoring performance of the advice and information team. This busy and varied role will rely on your ability to mutli-task and bring out the best in paid and volunteer staff, to ensure the highest quality of advice across our many and varied projects. Working as part of a team with other Advice Services Managers, you will also be responsible for all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR.

It is essential that you have the required management skills and a good understanding of the main advice enquiry areas including welfare benefits, housing, debt, and employment as well as a combination of the following attributes:

• Excellent and effective communicator
• Experience in managing and developing staff and volunteers
• Ability to manage multiple tasks and assess priority order
• Ability to research, analyse and interpret complex information

Experience of working with colleagues to maintain a positive working and learning environment, ensuring equality and diversity principles are upheld
If you are an experienced Generalist Advisers, and don’t have all the skills required, please consider applying as we are willing to consider appointing the right candidate as a training and development role.

To find out more please visit our website via the apply button

What we can offer you:

We value our people and can offer a supportive culture within a high performing and award-winning organisation. 86% of our workforce recommend us as a place to work. We are committed to being an inclusive employer and workplace to represent the diverse communities we service. We are committed to increasing our diversity and whatever your background, we welcome your application. We offer an attractive remuneration package with excellent terms including:

• Generous holiday entitlement starting at 25 days per year (in addition to bank holidays) and rising to 30 days with long service
• Learning, development and personal growth opportunities
• Mental health and Well-being support helpline

Closing Date: Midnight 1st December 2024
Interview & Test: Week Commencing 2nd December 2024

We will interview on a rolling basis. We reserve the right to close the applications earlier if suitable candidates are found so encourage early applications.

People Partner

Are you a dynamic and experienced HR Professional with a passion for driving positive change and fostering a culture of belonging and engagement? Do you excel at collaborating and influencing colleagues, providing coaching and guidance to deliver impactful solutions?

If you answered "yes" to any of these questions, we want to hear from you! Join us at Mencap as our People Partner and you will be the driving force behind our organisational transformation.

We have an exciting new opportunity for a People Partner to join our team on a full-time, permanent basis.  We are flexible with regards to the location of this role, but you may need to travel to various locations across England, Wales, and Scotland as and when needed.

What you will be doing:

• Partner with respective Directorates and build strong, trusted relationships with managers to help improve people experience and to embed the Mencap culture

• Be the first point of contact in their Directorate for support, advice and challenge on people management, including Belonging, engagement and change

• Empower managers by signposting to relevant sources of information or teams

• Work with teams to understand any people management knowledge gaps and offer coaching and guidance as needed to deliver solutions and impact

• Advise and deliver People initiatives across the full range of the people experience, with support from the Strategic People Leads and other members of the People Leadership team. People initiatives will cover; organisational wide workforce planning (including volunteering), talent management, succession planning and the delivery of Belonging, Equity, Diversity and Inclusion.

• Develop and maintain strong relationships across the People Directorate

• Be aligned with key people projects; rolling out activity in respective Directorates and providing feedback throughout development to ensure projects land with impact

• Use data and insight to drive improvements in people performance and experience

• Have an excellent understanding of people policy for colleagues and volunteers; applying this knowledge to advice

It is not essential to have previous experience within the Charity or Social Care sector. We are open to consider any background, but you must have experience of working in a People operational and/or advisory role.  We will consider a broad range of People disciplines.

You must also have:

• Proven track record of building strong relationships and being successful in influencing stakeholders

• Excellent problem-solving skills

• Strong organisational skills; with the ability to manage competing, and at times complex demands

• Data literate, with ability to interpret and share reports and KPIs

• Evidence of ensuring improving our people experience is at the heart of everything you do

If this position sounds like you, then please apply now!

*Please note* The application closing date for the role will be on Sunday 8th December. As we are recruiting to a number of vacancies, we will be holding interviews on MS TEAMS on 2nd, 3rd, 6th, 9th and 12th December, which means we will begin to invite candidates in before the closing date. Please do submit your application as and when you are ready. Second stage interviews will follow soon after and we would like to make offers prior to the Christmas break.

Benefits

In addition to knowing that your work positively impacts people's lives, you will receive fair pay and enjoy a comprehensive range of rewards and benefits as one of our employees. (T&Cs apply based on contract).

• Holiday Entitlement: 32 days of holiday (including bank holidays), increasing to 35 days with long service, plus the option to purchase up to 10 additional days through our Holiday Plus scheme.

• Sick Pay: Service-related sick pay available after completing a 6-month probation period.

• Pension Plan: Eligibility to join the Mencap Pension Plan, with Mencap matching contributions up to 5% on a salary sacrifice basis, providing National Insurance savings. If you don't join the Plan initially, you will be auto-enrolled after three months.

• Additional Benefits: Membership in the Mencap Pension Plan includes up to 3 times salary death in service life cover and Income Protection of 50% salary, activated after 26 weeks of long-term sickness.

• Loans: Access to loans for debt consolidation, bikes, computers, and phones after 6 months of service, as well as interest-free season ticket loans.

• Discounts and Cashback: Discounts and cashback ranging from 3% to 30% at high street shops, including major supermarkets, cinemas, gyms, leisure/theme parks, holidays, and more through Mencap Extras.

• Health Cash Plan: Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy, etc.

• Employee Assistance Program: Free access to a 24/7 employee assistance for advice and support.

• Recognition and Awards: Quarterly award scheme and recognition every 5 years through our You Rock program.

• Training and Development: Access to fantastic leadership training and further development opportunities.

About Mencap

At Mencap we work in partnership with people with a learning disability and their families to ensure that people with a learning disability get to live the life they want to.

We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. 

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.

Location: Contracted to our Peterborough office with the flexibility for hybrid working
Full time: 37.5 hours per week
Contract type: Permanent
Salary: £60,000 - £65,000 depending on experience
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Closing date: Thursday 5 December 2024. We may extend the closing date, but please apply as soon as possible.
 
Telephone Interviews will be held on Friday 6 December 2024
 
interviews will be held on Friday 13 December 2024, in person, in our office in Peterborough
 
No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
 
To deliver our vision, Kidney Research UK has an ambitious strategy. We want to significantly grow so that we can transform kidney health and improve outcomes for people affected by and at risk of kidney disease. To help achieve this, we are recruiting an exciting new role. We are looking for a talented director of mass participation fundraising who can bring their skills and experience to significantly grow income and support of the organisation.
 
In this pivotal role, you’ll lead the charity’s mass participation fundraising teams and programmes, working closely with internal and external stakeholders to develop innovative, income-generating activities. You’ll have sound knowledge of mass participation fundraising methods and be accountable for the financial performance of key fundraising streams, including community, events, individual giving, legacies and supporter care.
 
This position involves strategic planning, supplier management, and fostering a high-performing, supportive team culture.

You’ll have excellent negotiation, influencing and communication skills and a solid understanding of Code of Fundraising Practice set by the Fundraising Regulator.
 
Our leaders need to be inspirational, bringing enthusiasm, energy and conviction – to lead by doing, not just saying. With a ‘can do’ attitude and collaborative management approach, our leaders engage their teams and make their work fulfilling and rewarding.
 
If you are interested in the position, please complete the online application form and submit together with your CV.
 
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £65 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may also have experience in the following: Director of Fundraising, Head of Fundraising, Mass Participation Fundraising, Head of Individual Giving, Philanthropy Manager, Partnerships Manager, Head of Philanthropy, Head of Partnerships, Fundraiser, Senior Fundraising Officer, Fundraising Manager, Head of Fundraising, Major Gifts, Corporate Partnerships, Business Development Manager, Charity, Charities, Third Sector, NFP, Not for Profit, etc.

REF-218 144

We're looking for a kind, compassionate and resilient Team Leader to join our Young People service in Bracknell.

£29,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the contract manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

This is a fixed term contract of 12 months.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
Deliver an out of hours on-call service for region, where required
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about his/her career and job experiences
Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:

Educated to degree level or equivalent

Desirable:

Other relevant professional memberships and/or specialist qualifications are desirable

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We are looking for a talented and ambitious Regional Partnership Lead in London to join a well respected national health charity. You will be responsible for growing local corporate income by identifying and securing new relationships and partnerships across a wide range of sectors.

This is a homebased role with the requirement for regular travel within the regional area with the option to work flexibly between home and the London office.

The Charity
A well loved and passionate charity providing dedicated support for health and end of life care. They are a warm, inclusive team with a collaborative working culture and incredibly flexible working options. Benefits include a Personal Pension Scheme, Loan schemes for bikes; computers and satellite navigation system and Employee Assistance Programme.

The Role
Develop bespoke, creative and robust cultivation and stewardship plans to engage top prospects.

Undertake prospect research to identify suitable target companies and brands and key contacts within those companies.

Lead on writing compelling, creative, tailored, commercially focused and winning proposals and pitches.

Support community fundraising colleagues in your region with their corporate approaches and stewardship as appropriate (This post should be 75% focused on your own income targets and 25% supporting colleagues).

The Candidate
Experience of writing proposals, delivering pitches and winning corporate partnerships with up to and over 100k value.

Experience of developing and managing sales pipelines.

Experience of identifying, prospecting and securing new corporate leads.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.