Culture Jobs

Executive Officer: Legal and Constitutional Practice

Location:  London (Hybrid)

Hybrid Working: Connexional Team staff based at Methodist Church House have a hybrid work pattern which is currently 3 days in the office.

The Vacancy

We are offering in interesting and varied opportunity to support the work of the Connexional Team and the wider Methodist Church in our Legal and Constitutional Practice team.

Working alongside the Conference Officer for Legal and Constitutional Practice and colleagues within the Legal and Constitutional Practice team, you will be providing executive support to the Law and Polity Committee, and working on operational and policy issues relating to Methodist constitutional, charity governance, trusts and property matters.

About You

We are looking for someone who wants to make a positive contribution to good charity governance, enjoys matters of detail, and is interested in supporting the work of the Church.

You will preferably have experience supporting governance bodies and working within a regulatory environment.

It is essential that you are experienced in producing reports for governance bodies, and taking minutes for them.  You will need to be able to assimilate new information quickly and keep abreast of rapidly changing legislation, situations and work themes.

We are a collaborative team and therefore welcome applications from those who wish to contribute to the work of the team in a positive and proactive way.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Well-being Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

Please note that we reserve the right to close this vacancy early. If you are interested, we encourage you to send us your application as soon as possible.

Closing date: Sunday 8 December 2024

Interview date: Friday 13 December 2024

About the role

WorldSkills UK is seeking a dynamic Network Member Manager to support and expand the growing network of institutions that are part of our award-winning Centre of Excellence. This role is vital to driving value for members and enhancing our flagship programme, which is dedicated to transforming Technical and Vocational Education and Training (TVET) across the UK. As Network Member Manager, you will manage relationships, engage members, and maximise the impact of the Centre of Excellence, ensuring member institutions have access to world-class training and development resources. Your work will support the Centre of Excellence set new benchmarks for teaching, learning, and assessment, ultimately contributing to the UK's global competitiveness in skills excellence.

Role purpose

The Centre of Excellence is WorldSkills UK’s cornerstone programme aimed at raising the standards of teaching, learning, and assessment across TVET. By harnessing international best practices and expertise, it fosters innovation and advances the quality of education across the sector. As Network Member Manager, you will be at the heart of the programme joining a vibrant and diverse team, working closely with member institutions to deliver impactful, sustained engagement and provide strategic support.

Key tasks and responsibilities

Programme management and reporting:

• Establish and maintain an account management framework to encourage member participation in the Centre of Excellence’s core offerings.

• Track and report on member engagement metrics, leveraging data insights to drive retention, satisfaction, and continuous improvement.

• Regularly evaluate and refine the member engagement framework to meet evolving needs, including offering tailored training and development solutions.

• Prepare comprehensive reports for management and leadership that provide insights into programme outcomes, trends, and impact. These reports will inform partners and stakeholders, highlighting the Centre’s achievements and demonstrating value to support continued engagement.

Member engagement and relationship management:

• Build effective working relationships with senior leaders from across the membership, serving as the primary point of contact for ongoing support.

• Develop and execute a robust engagement strategy to ensure that institutions gain maximum value from their membership.

• Oversee the enrolment and validation of new members, guiding them through the onboarding process and ensuring alignment with programme requirements.

• Conduct regular needs assessments and check-ins with members to ensure alignment with the Centre’s objectives and identify opportunities for enhanced engagement.

• Facilitate knowledge-sharing and collaboration opportunities within the network to foster partnerships and shared learning.

• Lead the annual recognition review, coordinating judging panels and planning events to showcase and reward excellence across the network.

Member communication and support:

• Collaborate with marketing and communications teams to keep members informed about events, training opportunities, and programme updates.

• Respond to member inquiries promptly, providing resources and guidance to support their full engagement with the Centre.

• Lead promotional activities to boost member engagement and manage the creation of impactful content for publications, social media, and other channels.

• Conduct and share impact studies that demonstrate the benefits of the Centre’s programmes, helping to raise the profile of WorldSkills UK across various platforms.

• Promote WorldSkills UK’s products and services to drive growth and increase reach within the education sector.

General responsibilities for a manager:

In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:

• Manage, support and motivate allocated staff to successfully deliver activities/tasks.

• Manage resources (including staff, volunteers, suppliers, and partners) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specifications and objectives.

• Contribute to a performance driven culture ensuring outcomes and activities are continuously monitored, reviewed, and evaluated against grant KPIs, resolving issues, and initiating appropriate corrective action.

• Establish a strong mechanism to measure impact, capture, report, and transfer intelligence across programmes of work.

• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.

• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the Workforce Development team and the wider organisation.

• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.

• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.

• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.

Person specification Key:

[E] Essential / [D] Desirable.

Qualifications and experience:

• Experience working with in Further and Higher Technical Education. [E]

• Experience establishing strong working relationships with senior leaders across education and training. [E]

• Experience in network or member management, ideally within an education or workforce development context. [E]

• Experience in developing and implementing engagement strategies to drive member satisfaction and retention. [E]

Knowledge and skills:

• Strong relationship management skills, with a demonstrated ability to build and sustain positive, collaborative partnerships [E].

• Excellent communication and interpersonal skills, with the ability to influence and motivate diverse stakeholders [E].

• Strong organisational skills and a proactive approach to managing multiple priorities and deadlines [E].

• Ability to implement change initiatives, focusing effort and commitment on making change work [E].

• Ability to analyse data and use insights to inform decision-making and improve processes [E].

• Knowledge of account management frameworks and best practices in member engagement [D].

• Familiarity with CRM systems and other tools for tracking member engagement and programme impact [D].

Personal qualities and attributes:

• Very reliable and with a high level of probity [E].

• Able to work to own initiative with broad direction [E].

• Able to think creatively and solve problems [E]. • Flexible in working methods and ideas [E].

• Excellent team player and collaborative approach to work [E].

• Enthusiastic and able to motivate others [E].

Special circumstances:

• Prepared occasionally to work outside normal hours [E].

• Prepared to travel within the United Kingdom [E].

• Able to spend time away from home [E].

This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.

Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.

25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.

Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.

We are looking for a Direct Marketing Executive (Acquisition) to join an incredible medical charity and support the acquisition strategy which includes using data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.

The role can either be UK homebased working, with once a month in the London office or Hybrid working with two days a week in the London office. Salary range is dependant on Location £27,250 - £32,000 (Remote) - £32,625 - £35,000 (London)

The Charity
An inspiring medical charity dedicated to helping people at some of the most vulnerable moments in their lives. Youll be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including hybrid and flexible working!

The Role
Manage the delivery of acquisition campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes.

Work collaboratively with data teams to ensure effective use of supporter profiling for delivery across a range of annual acquisition campaigns.

Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and
relevant performance reviews.

The Candidate
Experience of running effective digital campaigns on a national or regional basis.

Experience of using a variety of fundraising channels including digital, email, social media, direct mail, telemarketing and SMS.

Experience of using fundraising databases e.g. Dynamics 365, Raisers Edge or similar to produce reports and access a range of data.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

MLC Partners are working with one of the leading conservation charities in the UK to recruit a Commercial Reporting Manager to join their high-performing team. After a period of significant growth over the last few years, the organisation has diversified their income streams from both a charitable and commercial perspective. This high-profile position reports into a Head of Finance who has a keen focus on developing people and comes about following a promotion of the current postholder.

Main responsibilities include:

• Continue the promotion of a strong business partnering culture between finance other stakeholders across the organisation, including SMT members.
• Lead the annual budgeting and business planning process, including delivery of executive reports and presentations, ensuring strategic directional alignment.
• Manage the financial reporting, supporting the Financial Accountant with year-end and the annual report and lead a further team of three business partners.
• Oversee the monthly management account production with a specific focus on the commercial analysis and insight.

The successful candidate:

• Must be a fully qualified accountant with significant experience working in either another charitable organisation or in a commercial business.
• Will have demonstrable experience delivering slick reports and presentations to SMT, clearly displaying information to non-financial stakeholders.
• Display proven experience in leading a team covering financial reporting, budgeting and forecasting processes.
• Understanding of data visualisation tools such as Power BI will be beneficial but is not essential.

This is a fantastic opportunity for an ambitious Senior FBP or FP&A Manager looking for their next move into a broader position as step towards a future director role.

Applications will be reviewed daily, and the role may close before the advertised date. For more information or an informal discussion about your job search, please contact Jamie Elliott at MLC Partners.

Champion car-free leisure travel in the UK

Good Journey is looking for a dynamic and motivated person to manage our next phase of growth. This is an exciting opportunity for someone with proven business flare and experience to make a difference to people and planet.

About Good Journey

Good Journey promotes car-free travel to visitor attractions and venues across the UK – cutting traffic and widening access to leisure, nature and culture. We are an independent social enterprise, supported by leading transport and environment groups.

Our website provides car-free travel directions and discounts to over 500 attractions across the UK - including all five RHS Gardens and over 50 National Trust and English Heritage sites. We have also helped Blenheim Palace increase car-free visitors from 5,000 to 64,000 a year.

We are a membership organisation for visitor attractions and tourism businesses. We advise our members on improving and promoting green travel options and award them the Good Journey Mark. We also work in partnership with national organisations and local authorities to grow car-free leisure travel.

We now want to build on our success, by expanding our membership and partnerships – to cut carbon and transform UK leisure travel. That’s where you come in!

About the role

We’re looking for an experienced manager and strategist to help us grow our income and impact. You will have a proven track record of running social enterprises or charities, managing staff and boosting income.

You will manage the development of Good Journey, including:

• Setting the business strategy, goals and targets
• Securing income from partnerships and grants
• Managing a small, dedicated, home-based team

You will be assisted by Founder Nat Taplin, who has led Good Journey since the launch in 2018 and will provide expertise on car-free travel.

You’ll be working from home 3-4 days a week. You will need to travel for some meetings. We support flexible working and have a strong ethos of work-life balance.

Salary is negotiable, depending on experience, in line with the non-profit sector. We also offer a pension scheme.

Start date will be Spring 2025, by agreement.

If you’re looking for an exciting CEO opportunity and the chance to make a positive difference, we’d love to hear from you. Application is by letter and CV. Closing date is Monday 6th January 2025.

We are looking for an Individual Giving and Insights Manager for an incredible health charity to lead a small, ambitious team.

This is a hybrid role with once a week in the London office.

The Charity
A warm and collaborative health charity, dedicated to driving research for new treatments and giving support to children and adults most in need. They have a staff of over 50 people securing c£6m last year.

You will be joining a passionate organisation, known for its supportive and progressive working culture, offering fantastic benefits including 25 days annual leave per year plus bank holidays, enhanced rates for parental leave and flexible working. They will consider compressed hours as well as much more!

The Role
Oversee the delivery of an established IG programme of £1.2m pa, managing a team of two.

The team is on an exciting journey of growth as they manage the development and launch of the new Membership and legacy product.

Lead on developing supporter journeys that grow supporter engagement and income.

To develop supporter insights and data segmentation that improve targeting and enable data-led decisions for acquisition and retention across our mass fundraising programme.

To identify, test and implement new activities to increase income, with a focus on cost-effective, digital channels.

The Candidate
Experience of line management - developing and monitoring KPIs

Planning, managing and evaluating multi-channel direct marketing campaigns for acquisition and retention

Planning, executing and evaluating integrated supporter journeys, using digital platforms

Planning and managing projects and budgets and an understanding of current data legislation, particularly GDPR.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

HR Officer

We are looking for a HR Officer to join the team supporting the HR function, in this part-time, hybrid working role.

This role could also be full-time incorporating the operations support function, which at the moment is as separate standalone part-time role.

Position: HR Officer

Location: Bristol/Hybrid

Hours: 22.5 hours per week (0.6 FTE) (22.5 hours split between Monday – Friday) or full time hours for the HR and Operations Officer role combined

Salary: £32,000 pro rata (£19,200 actual)

Contract: Permanent

Closing Date: Monday 2nd December 11:59pm

Interview Date: Interviews expected to be held w/c 9th December

The Role

As HR Officer you will provide support and specialist HR knowledge to all of the operational functions. This includes supporting the Finance Manager and other members of the Senior Leadership Team (SLT) on the delivery of various projects, maintaining employee records, and advising on compliance with UK Employment and Health and Safety Laws.

Main areas of responsibility include:

• Maintain up to date employee records
• Support health and safety compliance and training
• Support and coordinate staff training
• Training new staff on systems and day-to-day procedures
• Day-to-day management of the HR management system, BrightHR
• Assist in the preparation of monthly payroll instruction for accountants
• Working closely with the Finance Manager to ensure operational expense is accurately reported and logged
• Recruitment and induction of new staff and staff exits
• Assist with compliance of legal policy frameworks related to employment and health and safety
• Provide HR guidance and support to employees on employee relations and workplace policies
• Contribute to the development and continuous improvement of HR practices and procedures

We are advertising this as a part-time permanent role but would welcome applications for this post and the Operations Administrator post as a full-time position, HR and Operations Officer, £29,000 annual salary 1.0 FTE.

About You

With experience in a HR role OR equivalent experience in a role with evidence of transferable skills, you will have experience of overseeing administrative systems and the ability to manage a varied and busy workload.

With excellent organisational skills and time management, you will have knowledge and understanding of key HR functions and UK Employment Law.

You will be asked to submit a CV and then those selected to move to the next stage will be asked to submit a supporting document alongside their application.

We appreciate that some candidates may find other means of communicating their skills and experience more suitable to them, so accept the following supporting document formats:

• 2-page cover letter
• No more than a 5-minute long video (either sent as an mp4 attachment or a link to an unlisted YouTube video)
• A poem no longer than 2 pages

About the Organisation

The charity offers specialist support and therapeutic services to children, young people, and their families who have experienced child sexual abuse. They believe in creative evidence-based support services led by the voices of young people and their families. The specialist services are designed to grow connection and community with families who have experienced sexual abuse. The services have a creative arts focus because they believe in the transformative power of creativity in helping families to rebuild their lives after abuse experiences. Research guides everything the team does, it helps everyone to understand the service, develop best practice nationally in the sector and is a platform for amplifying survivors voices. 

Benefits include:

• 25 days holiday plus bank holidays. We currently award the Christmas – New Year period off to staff (not deducted from allowance)
• Generous leave allowances (sickness, maternity, etc.)
• Flexible employer
• Whole-organisation Professional Development Fund and Policy to help your CPD
• Access to Employee Assistance Programme
• Fantastic, kind, and hardworking team

The organisation is committed to providing equal opportunities for all, irrespective of age, disability, race, sex, religion/belief, sexuality, gender identity, marital/civil partnership, pregnancy/maternity and working patterns. Therefore, are particularly keen to hear from candidates living with a disability, and those from the global majority.

You may also have experience in areas such as HR, Human Resources, People, Personnel, HR Officer, Human Resources Officer, People Officer, Personnel Officer, HR Administrator, Human Resources Administrator, People Administrator, Personnel Administrator, Operations, Operations Administrator, Operations Officer, People and Culture, People and Culture Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Community Support Worker - Safe Space Café

Job Title: Community Support Worker (Safe Space Café)

Salary: £25,642.50 per annum (pro-rata to £15,385.50 for 22.5 hours per week)

Hours: 22.5 hours per week across 3 days (flexible working may be required)
 

Contract Term: permanent

Location: Open House, E3 4DA, Tower Hamlets

Closing Date:  Monday 9December 2024
Interview Date: Friday 13 December 2024

About Us
Mind in Tower Hamlets, Newham, and Redbridge is a local charity affiliated with National Mind. We are committed to supporting individuals with mental health challenges through inclusive and accessible services, creating opportunities for connection, recovery, and resilience.

About the Role
Our Safe Space Café provides a welcoming environment where individuals can access mental health support, affordable meals, and social opportunities. As a Community Support Worker, you will play a vital role in fostering a safe, inclusive space where clients can connect with services, build skills, and find support.

Key Responsibilities

• Prepare and serve refreshments while ensuring compliance with food safety standards.
• Deliver and continue to develop the Mindful Barista training programme, engaging, and developing our volunteer on this initiative
• Provide a warm, engaging atmosphere for clients to feel valued and supported.
• Signpost individuals to local services, activities, and resources tailored to their needs.
• Supervise and support volunteers and trainees, helping them develop employment skills.
• Collaborate with service teams to ensure smooth and effective café operations.

What We are Looking For

• Strong interpersonal and customer service skills with the ability to foster meaningful connections.
• Knowledge of mental health challenges and a commitment to promoting wellbeing.
• Experience supporting diverse communities and supervising volunteers or trainees.

If you are passionate about supporting individuals through inclusive mental health services and want to make a difference in your community, we encourage you to apply.

If you have any questions about the role, please contact Bernadette Keane on the email address below.

Submit your CV and cover letter by 9 December 2024  to Bernadette Keane

Accountant

Location: Birmingham

Salary: £49,764 - £52,805 per annum

Fairfax Multi-Academy Trust is an Educational Charity committed to enriching the lives and transforming the futures of their children. Their vision is that every child, regardless of their background, within the Trust will attend an Academy that offers an outstanding quality of education.

The Role

They are looking for an experienced Accountant to provide a proactive, forward-thinking, trust-minded, competent and consistent Finance service across the Trust and contribute to the overall success of the Finance department. To support the Chief Operating Officer with the creation and implementation of the Finance policy and procedure.Analysing financial data, preparing reports, supporting schools and offering actionable recommendations to help drive the Trust’s financial planning and operational decisions.

Skills and Qualifications

• Degree or equivalent qualification
• Professionalfull or part accountancy qualification or willing to work towards
• Commitment to Trust aim and values
• Committed to Continuous Professional Development (CPD)
• Promotes a culture of Safeguarding
• Ability to build and maintain effective working relationships with colleagues, parents and students
• Ability to work effectively within a team environment
• Awareness of child protection/safeguarding with up to date training (or willingness to undertake training)
• Adaptable - ability to adapt style to a variety of situations and people
• Experience of Working with financial procedures and controls
• Experience of dealing with sensitive and confidential student information
• Demonstrable experience of operating MIS systems

Benefits

• Employee Assistance Programme
• Green Car Scheme
• Perkbox discount platform
• Perkbox Wellness hub
• Salary sacrifice in relation to Technology

To Apply

If you feel you are a suitable candidate and would like to work for Fairfax Multi-Academy Trust, please proceed through the following link to be redirected to their website to complete your application.

The Multi-Academy Trust is committed to the safeguarding and welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will therefore be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS) as well as providing evidence of qualifications.

 This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020). This means that certain convictions and cautions are considered ‘protected’ and do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account.

Fundraising Insight & Database Officer
Salary: £32,000 - £34,800
Contract: Full time, Permanent
Location: Crawley – Hybrid, Flexible options also considered
Closing date: Reviewed as rolling
Benefits: 25 days holiday with option to buy (or sell) an additional week, Blue Light card, up to 9% employer pension contributions

Are you looking for a chance to step up as a Fundraising Insight & Database Officer? Excellent, as we are working with the delightful St Catherine’s Hospice as they look for an amazing Insight & Database officer to join their team to continue developing their fundraising data career.

As Fundraising Insight & Database Officer, you will have the opportunity to develop and lead a data culture across the Fundraising & Partnerships departments, taking ownership of the CRM (Raisers Edge NXT), implementing new processes and getting creative with data to empower the teams and embed data as a driver of decision making.

To be successful as the Fundraising Insight & Database Officer, you will need:

• Experience using a CRM, ideally Raiser’s Edge/NXT and extensive knowledge of Excel
• Experience of producing marketing/fundraising campaign selections
• An understanding of the principles of Data Protection Legislation

If you would like to have an informal discussion, please call Jake on 02030 062787 or email your interest along with your CV to [email protected]

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.
 

Creative Minds Administrator

Job description and person specification

Salary £22,025 FTE (pro rata £10,715)

Hours Part-time 18 hours per week

Contract Fixed Term Contract to 31/03/2026

Reporting to Communities and Partnerships Manager

Direct reports None  

Location Sevenoaks Wellbeing Centre with occasional travel across West Kent areas of Sevenoaks, Tonbridge and Tunbridge Wells.

About West Kent Mind

West Kent Mind enriches lives through better mental health by offering support to get well, stay well and thrive. We are an ambitious, award-winning organisation. West Kent Mind is an ambitious, award-winning organisation, and an enthusiastic member of the Mind federation. We value collaboration, partnership, creativity, and growth.

Engaging in projects with the potential to positively impact people's lives can be truly rewarding. Surrounded by individuals who provide support and motivation, personal growth and progress are encouraged, resulting in a feeling of achievement and satisfaction in the work accomplished. Teaming up with a group committed to making that difference can instil a sense of purpose and determination, inspiring individuals to excel and make valuable contributions to their community.

Job Description

About the role

The Creative Minds Programme funded by the National Lottery, is designed to enhance mental health and wellbeing for adults in West Kent through engaging in creative activities.

These 24-week programmes are held in various locations across West Kent and are conducted in collaboration with professional artists, local arts organisations, and supported by the West Kent Mind community wellbeing team.

Open to adults (over the age of 18) in West Kent, the programme offers inclusive, free sessions in a wide range of artforms.

Key Objectives include boosting confidence, fostering connections, enhancing life skills, and increasing participants' ability to manage their mental health and support others. 

Now in its second year, the programme aims to support 864 adults over three years, with a focus on those with mental health challenges or feelings of loneliness. In addition to creative workshops, the programme offers leadership training to select participants, empowering them to become "Creative Agents." These agents lead "Creative Places" to engage the wider public in community-based creative activities. 

The programme is set to conclude in March 2026.

Who you are

All previous experience may be paid or voluntary, full, or part-time, in the UK or overseas.

 · Ideally, you will have previously supported people with their mental health and wellbeing.

· You know how to quicky and effectively process referrals.

· It is desirable that you have experience using a client content database (CRM). We use Beacon.  

· You are happy working as a team but equally can work independently.

· It is essential that you know your way around working in ways that are compliant with policies and procedures, for example, safeguarding, risk assessment, confidentiality and GDPR.

· Having a good working knowledge and understanding of other local services, for example health, social services, drug and alcohol support, benefits and related support.

· It is desirable that you would have some experience in co-ordinating meetings and events, including working with external contractors.

What you will offer us

· You have an excellent standard of writing, spelling and grammar for recording and reporting purposes and the ability to communicate effectively and professionally.

· You are able to participate in and contribute to idea sharing in team meetings.

· You are good at problem-solving and can deal effectively and calmly with challenging situations that may arise from time to time.

· You have an excellent working knowledge of IT skills such as Zoom/Word/Excel/ PowerPoint and Outlook.

· You can monitor, record and analyse client outcomes using quantitative and qualitative data.

· You have a high level of ability to carry out client assessments and keep accurate case notes.

· You are able to identify personal development needs and attend training when required.

· Full UK driving license and access to a vehicle including insurance for business purposes would be desirable.

By approaching individuals with creativity and empathy, you can positively impact those facing mental health challenges, fostering a supportive environment. Understanding organisations like West Kent Mind and promoting equal opportunities leads to a more inclusive community, supporting those with mental health issues. Dedication and empathy drive positive change in mental health advocacy.

Key Responsibilities

· Together with the Community and Partnerships Manager, you will be setting and completing work objectives.

· You will be putting your administration skills to use to keep accurate records and in line with GDPR processes.

· You will be managing incoming communications from clients, partners, and agencies via calls, emails, texts, and possibly letters; responding to enquiries, taking messages, and ensuring timely follow-ups.

· You will play a key role in tracking and reporting programme outcomes on a regular basis to the Community and Partnerships Manager and our funder, The National Lottery. 

· You will be required to attend team meetings.

· You will be monitoring and evaluating all aspects of the work for the purposes of continuous improvement.

· Commitment and dedication to always working in accordance with the values, policies, practices, and procedures of West Kent Mind with particular emphasis on equality of opportunity, health and safety, safeguarding, confidentiality and impartiality.

· Perform all other duties as may reasonably be expected by your line manager.

· Liaising with key partners such as the Community and Partnerships Administrator, our independent evaluator and external agencies to deliver support programmes for clients.

· Processing client referrals and carrying out client assessments.

· You will be supporting staff and volunteers with the onboarding of clients and ongoing administration of client groups.

· Managing our client database, including creating and maintaining electronic client files, and archiving and deleting when appropriate.

· Monitoring client participation and engagement, evaluating the client experience through feedback surveys.

· Collating, analysing, and reporting data internally and externally using Microsoft Excel and other CRM portals (we use Beacon).

· Carrying out risk assessments for client group locations on an ad hoc basis.

· To work at all times within the policies and procedures of West Kent Mind.

· Any other duties as reasonably requested by your line manager.

· Your clear communication skills will ensure that relevant information is shared with other team members in a timely manner.

Adopting our fundraising culture

West Kent Mind operates and encourages a fundraising culture, this means that our staff, volunteers and trustees are all fundraising advocates and contribute to an organisational fundraising ethos. We expect all colleagues to play their part in generating income, this could be anything from being pro-active working with colleagues to secure funding for your area of work, to writing a heartfelt thank you note to a donor, or putting together a testimonial from a beneficiary to demonstrate funding impact for a grant application. Securing income is vital to our survival and we expect everyone to embrace our ethos. We don’t expect you to be a fundraising expert, but we do expect you to fully adopt our fundraising culture with energy and passion.

Benefits

We’re a charity and we’re here to make a positive difference to lives and communities. You’ll work with a passionate, knowledgeable and dedicated team with a big heart.

Holidays

It’s important to take time off. We give you 23 days a year, increasing by one day per year of service up to 30 days, plus bank holidays.

To refresh and recuperate before the start of a new year, we also give you an extra three days holiday between Christmas and New Year.

For part-timers this is all calculated pro-rata.

Learning

We’re committed to supporting our staff with learning and professional development, so we offer opportunities for coaching, training and mentoring. Everyone, regardless of role, is offered free Mental Health First Aid training.

Pension

If eligible you’ll be auto enrolled into our pension scheme, and our contribution is based on 3% of your salary.

Employee Assistance Programme

Everyone can access our Employee Assistance Programme. It’s confidential and includes 24/7 telephone advice, counselling and a suite of online tools to help you stay happy and healthy.

Assert is a small team of advocates working as a project within Mental Health Resource charity and as part of the Kent Advocacy partnership. We provide high quality, issue-based advocacy and statutory IMHA services to individuals affected by mental health problems, often detained in medium and low secure units and in acute inpatient settings. We also provide community advocacy in West Kent, Dartford, Gravesham and Swanley.It can be a tough job, but in return you will receive competitive pay, training, benefits and have the support of a strong team. You will have the opportunity to expand on your existing skills and attributes required for the role. Training will be provided if you are not yet qualified as an IMHA.

You will have excellent interpersonal and communication skills and show confidence and assertiveness when required. You will understand the diverse needs of people affected by mental health problems and how these differ for those detained in inpatient settings from those requiring support in the community. You will need to be resilient, comfortable working within professional boundaries and have the ability to cope with sometimes challenging people and environments. In addition, you will have strong organisational skills and be able to work on your own initiative, as well as within a team.

You will have a natural confident and calm manner and key skills of honesty, trustworthiness, and respect for confidentiality.

You will be passionate about mental health advocacy. Ideally, you will have experience of working as an advocate, and if you are not qualified as an IMHA, you will be expected to undertake training. The IMHA training takes approx. 1 year. *

A willingness to work within a diverse range of environments is essential as is the ability to work with people from a wide range of backgrounds and experiences. A current driving licence and access to your own transport is essential. 

The role is offered on a full-time basis, however part-time hours will also be considered. You will be office-based in Maidstone with scope for hybrid working where practical. We offer attractive benefits including a competitive salary, flexible working, up to 4% pension contributions, generous annual leave rising to 30 days after 10 years’ service, birthday leave, winter wellbeing leave,  employee assistance programme, strong team support and clinical supervision.

An Enhanced DBS check will be required for the role.

For further information please read the job description and person specification. If you would like to have an informal conversation about the role or require further information, please contact Leigh Attwood. To apply, send a covering letter explaining how you meet the criteria in the person specification with copy of your current CV.

Only applications with a covering letter will be considered for shortlisting.

Closing date: Monday 2nd December at 9am

Interview date: Tuesday 10th December in person in Maidstone

Mental Health Resource is committed to equal opportunities and promoting diversity and encourage applications from all sections of the community.

* In line with our organisational policy, if you leave within a certain timeframe, you may be asked to repay the cost of the training

JOB SUMMARY

To provide statutory issue-based advocacy to people detained in acute psychiatric hospitals and forensic hospitals/rehab units across West Kent and community advocacy to people with mental health difficulties in the community in West Kent, ensuring that their views, wishes and needs are taken into account and expressed and heard.

DUTIES AND RESPONSIBILITIES

1. To provide independent mental health advocacy to eligible patients in accordance with the provisions Mental Health Act 2007 as amended and as detailed in the Code of Practice to the Act

2. To provide independent, issue-based advocacy in the community as appropriate.

3. Ascertain the needs and wishes of clients and act only under instruction of clients.

4. To telephone and meet with clients on the ward or another convenient location to help them prepare for meetings and to attend appointments with them to speak on their behalf if required, take notes and ensure that they understand the proceedings.

5. To help clients understand what is being considered around their care, treatment and support and the impact of any decisions made.

6. For independent mental health advocacy, to explain to people what their options and rights are and to support them to communicate their wishes so that they can participate as fully as possible in the decisions affecting their care.

7. To liaise with, and on occasion to challenge, NHS, care professionals or local authorities as appropriate to ensure that due processes have been followed.

8. To raise any safeguarding issues in line with Mental Health Resource’s policy and procedures.

9. To maintain accurate and timely records of all interactions with clients in accordance with statutory requirements, relevant legislation and in line with the requirements of our funders.

10.  To meet monthly targets for chargeable work, by service delivery and accurately recording details of work completed on the database in a timely manner.

11.  To provide information, reports and statistics as required.

12.  To develop and share good practice and learning with colleagues and contribute to the promotion of a culture of continuous service improvement and support.

13.  To deliver awareness raising sessions to staff on wards and training to staff on advocacy and the service available.

14.  To build and maintain good working relationships with professionals, attending meetings and promoting the service.

15.  To promote the service through the distribution of publicity material, liaison with statutory and voluntary services and where appropriate through the media and presentations to local groups within the agreed charity policies

16.  To undertake appropriate training in order to gain an advocacy qualification.

GENERAL

17.  To attend and participate in meetings of the project team, charity staff and other bodies as required.

18.  Adhere to and keep up-to-date with organisational policies, guidelines and procedures and best practice requirements

19.  Represent Mental Health Resource in a knowledgeable and professional manner at all times

20.  To participate in charity events, networking events, and any other relevant event as and when required.

21.  Maintain appropriate professional boundaries at all times

22.  Participate in regular supervision, team meetings and other meetings as required

23.  Identify own training and development needs in conjunction with your line manager and participate in training opportunities as directed

24.  Undertake any such additional duties as necessary in relation to the role or as requested by the Charity Manager

25.  To maintain records of hours worked and to complete accurate expense returns.

26.  To carry out any tasks reasonably requested of them by the Line Manager

An enhanced DBS check is required for this role.

ADVOCATE (IMHA and General)

PERSON SPECIFICATION
Essential Criteria

Assessment process (A = demonstrated through application / I = demonstrated at interview) 

• Understanding and knowledge of the needs of people with mental health problems, including those detained under the mental health act   (A.I) 
• Excellent interpersonal skills and ability to work with people from a variety of backgrounds and experiences (A.I)
• Excellent communication skills, both written and oral, including on the telephone, in person, over video link and through presentations, demonstrating confidence and assertiveness (A.I)
• Emotional resilience and the ability to cope with sometimes challenging people and environments (A.I) 
• Experience of identifying and meeting the needs of individual people (A.I) 
• Ability to work within professional boundaries (A.I) 
• Good organisational and administration skills to manage own workload and appointments (A) 
• Ability to work under pressure and to meet targets and deadlines (A.I) 
• Good time management and ability to work flexibly and prioritise tasks required (A.I) 
• Computer Literacy and a good working knowledge of Outlook and Word (A) 
• Ability to work as part of a team and act on own initiative (A.I)
• Personal commitment to equal opportunities (A.I) 
• Hold a valid driving license with access to transport in order to visit locations across West Kent (A)

Desirable Criteria

• Previous experience of working as an advocate. (A) 
• Experience of working with people with mental health problems either in a professional or voluntary capacity (A) 
• Experience of facilitating training (A)
• Experience of working with a database and using Excel spreadsheets (A) 
• An understanding of the statutory rights of people detained under the mental health act (A) 

Job Title: Hackney Service Engagement Lead 

Salary: £26,000 (FTE) Pro rata- £20,800

Working Hours: 28 hours per week

Contract: Fixed Term until 31st December 2025

Location: Hackney Borough Based with some home working

Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday (pro rata).

About us at the NCT

A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.

Our Hackney Parent Support project is commissioned by Hackney Council, to offer infant feeding support across the region in both community and hospital settings and parenting courses for families throughout the Hackney region. The support is delivered by staff and volunteer peer supporters.

We are seeking a capable Service Engagement Lead to manage, coordinate and support both the Infant feeding and Parenting course projects.  This role is split between being out in the community and working from home, it will include regular travel across the Hackney borough (expenses will be reimbursed).

About the Role

Working closely with the Hackney Parent Support team, you will be responsible for the service engagement and promotion of our community-based services across Hackney. Some of the key responsibilities of the role include:

· Line managing the paid peer supporters within the Hackney staff team.

· Coordinating and maintaining the active social media and Infant Feeding Services website.

· Advertising volunteering opportunities across varying platforms including social media and in person at local events.

· Provide clear guidance and information to potential volunteers on the roles, responsibilities and training requirements. 

· Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all support groups are accessible and inclusive.

· Ensure that data collection and feedback is collected in a timely manner in an inclusive way.

· Coordinate and deliver the Breast Pump Hire Service across the Borough.

· Build and maintain relationships with local organisations and the children’s and family hubs

You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.

Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
 
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires experience of giving breastmilk. The training can be undertaken within your working hours. There will also be training on the EPEC (Empowering Parents, Empowering Communities course) provided by South London and Maudsley NHS Foundation Trust.

The role is 28 hours per week, with the hours worked across the week between the core hours of 9-5, however, will include occasional evening and weekends. This is role is based out in the community within Hackney with some home working.

About you

· Can you work at pace and juggle a number of different priorities?

· Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?

· Do you want to join an amazing Charity that supports parents across the UK?

· Would you like to be part of an amazing team of passionate staff?

If so, please read the job description to find out more on the link here:
 
What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date: 11.59pm 05/12/2024
 
Interviews: Week beginning 09/12/2024.

Interview format: In person interviews, venue TBC. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.

People Partner

Are you a dynamic and experienced HR Professional with a passion for driving positive change and fostering a culture of belonging and engagement? Do you excel at collaborating and influencing colleagues, providing coaching and guidance to deliver impactful solutions?

If you answered "yes" to any of these questions, we want to hear from you! Join us at Mencap as our People Partner and you will be the driving force behind our organisational transformation.

We have an exciting new opportunity for a People Partner to join our team on a full-time, permanent basis.  We are flexible with regards to the location of this role, but you may need to travel to various locations across England, Wales, and Scotland as and when needed.

What you will be doing:

• Partner with respective Directorates and build strong, trusted relationships with managers to help improve people experience and to embed the Mencap culture

• Be the first point of contact in their Directorate for support, advice and challenge on people management, including Belonging, engagement and change

• Empower managers by signposting to relevant sources of information or teams

• Work with teams to understand any people management knowledge gaps and offer coaching and guidance as needed to deliver solutions and impact

• Advise and deliver People initiatives across the full range of the people experience, with support from the Strategic People Leads and other members of the People Leadership team. People initiatives will cover; organisational wide workforce planning (including volunteering), talent management, succession planning and the delivery of Belonging, Equity, Diversity and Inclusion.

• Develop and maintain strong relationships across the People Directorate

• Be aligned with key people projects; rolling out activity in respective Directorates and providing feedback throughout development to ensure projects land with impact

• Use data and insight to drive improvements in people performance and experience

• Have an excellent understanding of people policy for colleagues and volunteers; applying this knowledge to advice

It is not essential to have previous experience within the Charity or Social Care sector. We are open to consider any background, but you must have experience of working in a People operational and/or advisory role.  We will consider a broad range of People disciplines.

You must also have:

• Proven track record of building strong relationships and being successful in influencing stakeholders

• Excellent problem-solving skills

• Strong organisational skills; with the ability to manage competing, and at times complex demands

• Data literate, with ability to interpret and share reports and KPIs

• Evidence of ensuring improving our people experience is at the heart of everything you do

If this position sounds like you, then please apply now!

*Please note* The application closing date for the role will be on Sunday 8th December. As we are recruiting to a number of vacancies, we will be holding interviews on MS TEAMS on 2nd, 3rd, 6th, 9th and 12th December, which means we will begin to invite candidates in before the closing date. Please do submit your application as and when you are ready. Second stage interviews will follow soon after and we would like to make offers prior to the Christmas break.

Benefits

In addition to knowing that your work positively impacts people's lives, you will receive fair pay and enjoy a comprehensive range of rewards and benefits as one of our employees. (T&Cs apply based on contract).

• Holiday Entitlement: 32 days of holiday (including bank holidays), increasing to 35 days with long service, plus the option to purchase up to 10 additional days through our Holiday Plus scheme.

• Sick Pay: Service-related sick pay available after completing a 6-month probation period.

• Pension Plan: Eligibility to join the Mencap Pension Plan, with Mencap matching contributions up to 5% on a salary sacrifice basis, providing National Insurance savings. If you don't join the Plan initially, you will be auto-enrolled after three months.

• Additional Benefits: Membership in the Mencap Pension Plan includes up to 3 times salary death in service life cover and Income Protection of 50% salary, activated after 26 weeks of long-term sickness.

• Loans: Access to loans for debt consolidation, bikes, computers, and phones after 6 months of service, as well as interest-free season ticket loans.

• Discounts and Cashback: Discounts and cashback ranging from 3% to 30% at high street shops, including major supermarkets, cinemas, gyms, leisure/theme parks, holidays, and more through Mencap Extras.

• Health Cash Plan: Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy, etc.

• Employee Assistance Program: Free access to a 24/7 employee assistance for advice and support.

• Recognition and Awards: Quarterly award scheme and recognition every 5 years through our You Rock program.

• Training and Development: Access to fantastic leadership training and further development opportunities.

About Mencap

At Mencap we work in partnership with people with a learning disability and their families to ensure that people with a learning disability get to live the life they want to.

We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. 

We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.