Crm Officer Jobs in Edinburgh

The Social Research Association (SRA) is an educational charity and membership  organisation for social researchers, dedicated to advancing excellence in social research across the UK.

We are entering a very exciting period of increased member engagement by expanding our member benefits, researcher community offerings which include mentoring, and the launch of a new digital community platform. To support these initiatives, we are looking for a Projects Officer to help implement new processes and improve engagement with our services.

The Administrative Assistant will provide essential support across multiple projects, including our new digital community platform, regional events, and board operations. This role is about keeping things organised, supporting smooth communication, and helping our members and partners engage with our services.

You should be comfortable using digital tools like Customer Relationship Management (CRM) and Content Management Systems (CMS) or online platforms as part of your work. You don’t need to be an expert, but you should be confident in navigating systems, keeping records updated, and helping others with basic queries. Above all, you should be eager to learn and ask questions. We are keen you get as much out of the next 18 months as we will. This is a new role for us – so we're excited to explore and shape it together.

Key Responsibilities

As Administrative Assistant you will support the organisation by maintaining the digital community platform, assisting members with access, and ensuring content is well-organised and engaging. You will help plan and coordinate regional events, facilitate member engagement, and support outreach efforts. Additionally, you'll provide support to the CEO, maintain project documentation, assist with communications, and handle data entry. The role also includes coordinating board meetings, preparing and distributing papers, taking minutes, and providing administrative support to the Board Chair.

You can read more detail about the job responsibilities in the downloadable job description.

Who We’re Looking For

We know that great candidates don’t always meet 100% of the criteria. If you’re excited about this role, and keen to go on this exciting phase of our development, we encourage you to apply. The ideal candidate will have administrative experience, managing multiple tasks and meeting deadlines while supporting projects and coordinating tasks. They should be comfortable using digital tools like CRM or CMS platforms, handling scheduling and documentation, and communicating professionally across various channels. While not required, experience in a membership organisation, charity, or event coordination, as well as familiarity with data management, would be a desireable nice-to-have.

You can read more detail about what we're looking for in the downloadable job description.

What We Offer

• 28 days of annual leave (pro rata) + bank holidays
• Fully remote working (with occasional travel for meetings, not anticipated to exceed 10 per year)
• Even though we're fully remote, we offer a few days of face-to-face induction to help you connect with the team and organisation right from the start.
• Employer pension contributions
• Personal and professional development including payment for one subscription to a relevant membership/professional body
• Free eye test

Our culture

It is important part of our mission to represent the profession in all its diversity. To do that, we are committed to developing a talented workforce that represents that diversity.  We are an inclusive and welcoming organisation and committed to ensuring our culture and ways of working enable all of our people to thrive at work, and not negatively impact on their private lives.

Interview Process & Accessibility

We are committed to an inclusive recruitment process that gives all candidates the best possible opportunity to show their value.

• We will provide interview questions 2-3 days in advance to help candidates prepare.
• We will reach out to you in advance of the interview to check if there are any needs or requests that will make the process work better for you. We’ll strive to meet any reasonable adjustments to the recruitment process.
• Interviews will be held online, but we can arrange an in-person interview if preferred. In-person interviews would need to be held in London.
• We anticipate one interview and it’s likely this will be a mix of questions and a task

If you're excited about improving services and shaping projects in the social research sector, we want to hear from you! Join us as a Projects Officer in a flexible, remote role.

About Us

The Social Research Association (SRA) is an educational charity and membership  organisation for social researchers, dedicated to advancing excellence in social research across the UK.

We are entering a very exciting period of increased member engagement by expanding our member benefits, researcher community offerings which include mentoring, and the launch of a new digital community platform. To support these initiatives, we are looking for a Projects Officer to help implement new processes and improve engagement with our services.

About the Role

This role focuses on rolling out and embedding new business processes, and ensuring staff and our members (of which there are approximately 1,500) can engage with our developing services. It is not a technical role but involves hands-on working with digital tools to improve how we deliver work and to enhance our members’ experience of us.

The main responsibility will be working on the SRA's digital community project, but the successful candidate will also contribute to an important review of our member benefits packages and a project focussed on group membership recruitment and retention, among other emerging workstreams. This is a new role for us – so we're excited to explore and shape it together.

Key Responsibilities

This is a diverse role that role involves planning and delivering projects to enhance member services, working with teams and suppliers to implement new processes, developing guidance and training materials to support staff and members, analysing data to improve services, and maintaining clear communication and documentation for stakeholders. Additionally, you'll help promote new initiatives through marketing materials and identify efficiencies to improve workflows. 

You can read more detail about the role responsibilties in the downloadable job description.

What We’re Looking For

We know that great candidates don’t always meet 100% of the criteria. If you’re excited about this role, and keen to go on this exciting phase of our development with us, we encourage you to apply. 

The ideal candidate will have experience managing or contributing to projects, supporting digital platforms, creating training materials, and communicating effectively with stakeholders, while also being able to manage workloads independently and develop business processes. Experience in a membership organisation or digital project work is a desireable nice-to-have but not essential..

You can read more detail about what we're looking for in the downloadable job description.

What We Offer

• 28 days of annual leave (pro rata) + bank holidays
• Fully remote working (with occasional travel for meetings, not anticipated to exceed 10 per year)
• Even though we're fully remote, we offer a few days of face-to-face induction to help you connect with the team and organisation right from the start.
• Employer pension contributions
• Personal and professional development including payment for one subscription to a relevant membership/professional body
• Free eye test

Our culture

It is important part of our mission to represent the profession in all its diversity. To do that, we are committed to developing a talented workforce that represents that diversity.  We are an inclusive and welcoming organisation and committed to ensuring our culture and ways of working enable all of our people to thrive at work, and not negatively impact on their private lives.

Interview Process & Accessibility

We are committed to an inclusive recruitment process that gives all candidates the best possible opportunity to show their value.

• We will provide interview questions 2-3 days in advance to help candidates prepare.
• We will reach out to you in advance of the interview to check if there are any needs or requests that will make the process work better for you. We’ll strive to meet any reasonable adjustments to the recruitment process.
• Interviews will be held online, but we can arrange an in-person interview if preferred. In-person interviews would need to be held in London.
• We anticipate one interview and it’s likely this will be a mix of questions and a task.

Use your skills and experience to save endangered species from extinction and improve people's lives through closer connections with nature.  Join our small but highly successful fundraising team based in the heart of Edinburgh Zoo and you'll have an amazing opportunity to make an impact on conservation in Scotland and around the world!

The role

This varied role will focuses on developing a new legacy and in-memory giving programme, encompassing marketing campaigns, stewardship, legacy administration and events.

Responsibilities include:

• Work with the Fundraising Manager to develop and deliver compelling new legacy and in-memory giving campaigns for RZSS.

• Liaise with relevant colleagues, including fundraising, marketing and communications teams, to gain insights into our audiences and help to prepare legacy and in-memory giving copy and messaging.
• Lead on activities to promote legacies and in memory giving across all relevant RZSS platforms, including our websites, digital channels, events and direct mail.
• Lead on the planning and promotion of legacies and in-memory giving through on-site collateral and signage at Edinburgh Zoo and Highland Wildlife Park
• Develop and manage fundraising data on the CRM system relating to legacy and in memorial giving, supervising other staff when necessary to ensure all data is entered correctly and kept up to date, producing reports upon request and ensuring that financial information is handled with sensitivity.
• Use supporter data to inform and improve the legacy and in memorial programme.
• Identify trends in fundraising and recommend opportunities to senior colleagues.

This is a permanent, part time role (22.5 hours per week) based at Edinburgh Zoo, but working across both sites which also covers Highland Wildlife Park.

Closing Date: Sunday 23 March 2025

For further information on what the role involves and essential/desirable criteria – please see the attached job description.

Looking to develop your fundraising career and learn all aspects of the fundraising mix?

The ME Association is dedicated to supporting people affected by ME/ CFS (Myalgic encephalomyelitis/chronic fatigue syndrome). We fund biomedical research, campaign for change and provide a wide range of support services to help those with ME/CFS.

As Fundraising Officer, you’ll play a vital role in securing funding to help people with ME/ CFS.  You can make a positive difference to thousands of people’s lives.

We are looking for someone who

• has experience of fundraising ideally in community or challenge event fundraising
• has excellent written and verbal skills – with experience of building strong relationships
• Is an open and friendly person who takes pride in being a positive change in the world
• has excellent project management and time management skills
• has experience of delivering against targets
• has a sound understanding of the principles of fundraising including ethical fundraising and GDPR compliance
• has used Raisers Edge or equivalent fundraising database
• has a high level of competence using Microsoft Office software and is able to quickly adapt to new technologies

You will be responsible for:

• Providing a high standard of stewardship for supporters, nurturing existing supporters, thanking donors, and supporting charity events, such as our supporter reception.
• Developing our charity fundraising appeals
• Developing and promoting the challenge events portfolio.
• Keeping the fundraising pages updated, helping to design and produce fundraising materials (flyers and fundraising packs). 
• You will be working closely with the Fundraising and Development Manager and will be required to support the wider Communications team where needed with additional fundraising activities.

This position is home-based with occasional travel for fundraising events.

Initially a 12 month contract, but with the possibility of becoming a permanent position for the right candidate.

A driving license isn’t essential.  Occasional evening and weekend work may be required for events.

The successful candidate will be IT literate, an excellent communicator, highly organised with a strong attention to detail.

A background in fundraising is required, although this could be from intern or voluntary work.  An understanding of ME/CFS is desirable.

A bit more about the role....

Stewardship

• Monitoring the fundraising inbox, acting as a first point of contact for a wide range of supporters and enquirers.
• Developing individual giving income through enhanced communications, great stewardship and supporting on fundraising appeals.
• Nurturing our regular givers and looking for ways to grow our regular-giving donor base.
• Completing thanking processes efficiently for donations.
• Developing and managing tools and resources to support fundraising events such as sending out t-shirts, posters, flyers, donation boxes and fundraising packs when requested.
• Liaising with the communications team to create promotional materials to advertise events through the website and social media channels to increase engagement.

Administration

• Keeping accurate records of all prospect and supporter interactions on our CRM system, Raisers Edge NXT.
• Optimising fundraising and donation opportunities at key charity events, researching and recording information.
• Supporting the Fundraising and Development Manager as and when needed.
• Working with colleagues across, communications and services teams to ensure a smooth flow of information to support fundraising promotion and engagement.

What happens next

If you are interested in applying, send your CV and a covering letter via Charity Job

Covering letters should be a maximum of one A4 side and give examples of:

• experience of fundraising
• building strong relationships
• project management skills
• delivering against targets
• using CRM databases

Interviews with successful applicants will be held online.

This post and final appointment are subject to satisfactory references and an enhanced DBS check.

Good luck!

Jim Morrison

Fundraising and Development Manager

The ME Association

Freedom for Animals (formerly known as the Captive Animals Protection Society) is one of the oldest animal rights charities in the UK. Established in 1957, we are celebrating over 65 years of working for animals. Through a combination of undercover investigations, research, campaigns, political lobbying and education, Freedom for Animals is working for an end to the abuse and exploitation of animals for human entertainment in zoos, mobile zoos, aquariums, bird of prey centres, circuses, TV, film and media, and the exotic pet trade.

Freedom for Animals is seeking an experienced Supporter Care Officer to support the Fundraising Manager.

The successful candidate will join a small but growing team and will play a key role in supporting the delivery organisation’s strategic objectives.

You will have demonstrable experience in Google for Business, Microsoft Office and CRM databases, preferably Salesforce. Supporter care and fundraising experience would be an advantage although training will be given. You will assist the Fundraising Manager with a wide range of fundraising tasks and will be responsible for responding to correspondence from donors and supporters. You will also be required to enter data onto the Salesforce CRM so an attention to detail is essential. You will have excellent communication skills and experience of working within small to medium-sized teams. You will be a team player, have a good level of education, be a passionate advocate for animals and animal rights, and share Freedom for Animals ethos and vision. Knowledge of animal protection issues relating to zoos, mobile zoos, aquariums, bird of prey zoos, circuses and the exotic pet trade would be an advantage.

The Sales and Membership Officer will deliver vital support to ensure school libraries are at the heart of every school community. This role will play an important part in growing our membership and supporting the development of school libraries and all the benefits they bring, across the UK. We engage with educators across the school community, in order to advocate for effective school libraries and ultimately support the personal, social and academic development of children and young people. 

We need somebody who is confident, a natural, creative salesperson; with sales experience and a flair for persuasion. We are looking for somebody who cares about the customer and delivering incredible value; who is always thinking of how to innovate and reach new audiences, has a creative approach to problem solving, all while enhancing the value of SLA membership.

Duties include:

· Sell membership, services and events recruiting and retaining new members through strategic and innovative partnerships.

· To be a point of contact for our membership, managing queries and supporting members to make the most of the SLA.

· To respond promptly to inquiries from prospective members, members, executive officers, the public and other industry bodies.

· To undertake member market research.

· To maintain and update membership records and marketing databases

· Assist with the member renewal process, follow up on resignations, and compile reports and analysis on membership trends using the CRM system

· Assist in the creation and update of membership and marketing materials (such as: emails, new member welcome packs, membership directories, member listings, member questionnaires and brochures)

· To co-ordinate member recognition programmes (such as loyalty schemes and engagement scoring) 

· To maintain a calendar of recruitment and retention activities, key events, and meetings 

· To support SLA event administration working with the relevant team members

Working as part of a supportive and passionate team, you will be expected to plan work efficiently to meet the membership and training goals and objectives. To be successful in this role you should demonstrate:

· Experience of outstanding customer service

· Experience of sales and customer retention

· A good level of IT knowledge and skills

· Excellent communication skills

· Previous use of information/customer databases, content management systems, survey, and email tools

· Accuracy and attention to detail

· The ability to be able to work remotely (from home)

· A flexible approach with a willingness to adapt to changes

· An ability to work using your own initiative both independently and as a competent, effective team member

· An ability to work under pressure and prioritise work to meet deadlines

· Always treating others with courtesy, dignity, and respect

An interest and knowledge of libraries, school libraries and the education sector will be an advantage, as will experience of working with schools in an engagement and / or sales capacity.

The salary for this position is £26,000 for full time, 37 hours, and comes with a 6% employer pension contribution.

We are open to discussing job shares, flexible working, condensing hours or proposing an arrangement that we haven’t even thought of yet. This is a remote working role, with a monthly meeting in person at our current Head Office (Swindon) which you will be expected to attend, in addition to relevant member events. Working patterns can be negotiated.

We strongly encourage candidates of all different backgrounds and identities to apply, from all over the UK. Each new role provides us with an opportunity for us to bring in a different perspective and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.

Why work for the School Library Association?

We are at the start of an exciting new period of growth in the history of the SLA, with a new CEO, coinciding with the opportunity to influence a new government. Plans to redevelop our offer are in progress, you will have the opportunity to influence new approaches and ways of working. We are a small, friendly team who support each other to deliver an excellent service to our members. Leave is 30 days including bank holidays and we have a flexi leave system in place for all members of staff. We offer free mental health support and counselling sessions and brilliant discounts with a variety of retailers including up to 40% off Vue cinema tickets through our HR partner.

About the School Library Association

The School Library Association has been representing the school library sector for more than eighty-five years, with membership to the Association thought of as essential to all those who work in and around school libraries. Membership to the SLA provides training, support in advocating with senior leadership teams, incredible discounts and collegiate support and networking opportunities for anybody working in and with school libraries.

How to apply

To apply please send your CV and a covering letter (no more than one page) detailing the experience you have in sales, customer service and communication that you can bring to this role, and how your skills and knowledge align with the job description.Deadline: 9am 31st March 2025. Please note we will be actively interviewing for this role and may close the recruitment early if a candidate is found.

Join Us in Driving Real Change! Lead Hope for the Future's Policy and Engagement Team

Location: Sheffield HQ or Remote (UK-wide)
Salary: £43,235.28 per annum (+ £3,000 London Weighting, where applicable)
Contract Type: Full-time, Permanent 

Are you passionate about inspiring change in the fight against climate change?

At Hope for the Future (HFTF), our mission is to empower individuals and communities to engage in meaningful conversations with politicians and drive bold climate action. We believe that through collaboration across political divides, we can create a future where climate action is central to decision-making in government and beyond.

We are seeking an experienced, passionate leader to take on the role of Director of Policy and Engagement and help shape the future of climate action.

Are you an inspiring, strategic leader ready to make a tangible impact? If so, this is your opportunity to lead our Policy and Engagement team, drive meaningful change, and be part of an ambitious, forward-thinking organisation.

What you’ll be doing

As a key member of the senior leadership team, you’ll have the responsibility of overseeing the delivery of our impactful projects and ensuring that our ambitious three-year strategy is achieved. You’ll provide expert leadership, empowering your team to drive engagement with diverse communities and policymakers across the UK.

Your role will involve:

• Leading and growing HFTF’s impact by overseeing delivery programmes, achieving targets, and ensuring financial sustainability

• Managing and mentoring a talented, motivated team while fostering a collaborative and inclusive work environment

• Strengthening partnerships with organisations, policymakers, and stakeholders

• Representing the charity in external communications, events, and public speaking opportunities

• Actively contributing to the overall strategy and direction of HFTF

What we’re looking for
We’re looking for a leader who is not only strategic and results-driven but also passionate about climate action and empowering communities. You’ll need:

• At least 3 years’ experience in a management or leadership role within a charity, NGO, or social enterprise

• A strong understanding of UK politics, advocacy, and public engagement

• Proven success in building and maintaining partnerships, particularly those that generate income or support paid services

• Excellent communication skills, including public speaking and working with diverse stakeholders

• Ability to lead and motivate a team, with a commitment to personal development and performance management

• Familiarity with project management, CRM systems, and monitoring & evaluation

Why join us?
 

At HFTF, we offer a unique, supportive environment where you can make a real difference. By joining our passionate staff team who are dedicated to real change you will :

• Lead a dynamic, passionate team dedicated to tackling the climate and nature crises

• Be part of a charity with a strong mission to influence national and local decision-makers

• Have access to generous benefits, including 30 days of annual leave (plus bank holidays), a pension contribution, and wellbeing support

• Work with a flexible approach, including remote or hybrid options

• Receive a competitive salary with London Weighting where applicable

This is your opportunity to make a meaningful difference, lead our policy and engagement team, and contribute to the continued success of a leading climate charity.

Salary and Benefits

• Salary: £43,235.28 per annum + £3k London Weighting for qualifying areas

• 30 days annual leave + statutory holidays

• Employer Pension Contribution

• Flexible working options, with the ability to work remotely or from our Sheffield office

• Well-being support, Bike to Work Scheme, and Season Ticket Loan Scheme

Location
This role is flexible—either based in our Sheffield office or working remotely anywhere in the UK. Some national travel will be required.

Ready to lead for change?
If you are passionate about driving action on the climate and nature crises and have the leadership skills to take HFTF to the next level, we want to hear from you! Apply now and help us create lasting change in the fight for a better future.

Hope for the Future is an equal opportunity employer. We encourage applicants from all backgrounds and are committed to creating an inclusive environment where everyone can thrive.

Apply now

Ready to take the lead in shaping the future of climate advocacy? If you’re ready to inspire action and help us make a lasting impact, we’d love to hear from you. 

Applications close at 9am on Wednesday 2nd April 2025, click here to apply. 

Online interviews during week commencing 10th April 2025.

Following the return of our co-founder Becca Dean MBE as CEO, we're excited to be recruiting for several new roles as we move into the next chapter of our journey. Having recently celebrated our 12th birthday, we're more determined than ever to reach even more girls and young women, and we’re building a brilliant team to help us do just that. If you're passionate about empowering the next generation, we’d love to hear from you.

THE ROLE

The Fundraising Manager (Partnerships) role is a fantastic opportunity to lead on developing partnerships with The Girls’ Network's corporate and public sector supporters. The programme is well established with £170,000 worth of partners already on board. There is an opportunity to put your own stamp on the work, developing new collateral and ideas for excellent partnerships. The role is within our Fundraising & Communications team of four staff and works in collaboration with regional Senior Network Managers. There is an opportunity for the post holder to collaborate with the Fundraising Manager (Trusts and Foundations) on the development of grant applications.

Key roles and responsibilities

Income generation

• Primary focus of the role is to manage a portfolio of £170,000 worth of corporate partners and public sector organisations, to meet annual income targets and provide an excellent supporter experience.
• Develop compelling funding propositions and case for support to meet priorities, working closely with colleagues in Fundraising & Communications, Programmes and Monitoring, Research, Evaluation & Learning (MERL).
• Maintain an up-to-date pipeline of prospects through research and excellent record keeping (using SalesForce), ensuring that applications are made to meet known deadlines.
• Collaborate with Network Managers on regional corporate partnerships, ensuring a consistent and good supporter experience and identifying opportunities for development.
• Ensure that all reporting and grant monitoring is delivered in a timely manner, working closely with the MERL Manager and colleagues across Programmes.
• Oversee calendar of third-party events, liaising with external partners and ensuring appropriate TGN involvement.
• Provide internal management information and reporting to the Head of Fundraising on a quarterly basis, or as required.

Stewardship

• Develop data management processes, ensuring timely impact reporting or other agreed deliverables.
• Ensure all donations and supporters are thanked in a timely and appropriate mode to their giving channel.
• Keep all relevant donor and financial information up-to-date on Salesforce, ensuring adherence to GDPR and other relevant good practice, as defined by the Fundraising Regulator and other sector bodies.
• Work with Communications to ensure regular updates to website and other digital channels, identifying opportunities for partnership activities.
• Work with colleagues in Fundraising & Communications and CEO to deliver appropriate partner recognition including events and other engagement activities

Other duties

• As a small charity with limited resources, all staff are expected to be flexible with their work and as such you may be required to undertake other duties and tasks as assigned from time to time.

WHAT YOU WILL BRING TO THE ROLE

• You will have at least five years’ relevant experience as a fundraiser or in other similar roles e.g. marketing or sales, ideally with at least three years working in fundraising and be able to demonstrate previous success in generating income and achieving targets.
• You will be an exceptional communicator with the confidence to work on your own initiative and to build relationships with internal and external stakeholders.
• You will be well organised with excellent attention to detail, work well under pressure and have the ability to think both strategically and operationally.
• You have a good understanding of the disadvantages faced by both women and those from the least advantaged communities and have a drive to rectify the inequalities that currently exist.
• You thrive on the potential to make a real difference with your work.

Essential

• Proven experience in the charity sector and able to demonstrate fundraising or similar success.
• A skilled and confident relationship builder who enjoys maintaining and sustaining contacts.
• Extremely well organised and self-motivated.
• The ability to recognise opportunities to help achieve income targets.
• Strong written and verbal communication skills.
• Understanding of financial information and ability to provide relevant data for applications including budgets and operational targets.
• Commitment to gender equality and social mobility.
• Confidence managing stakeholders.
• Resilience and ability to self-manage workload with support from line manager.

Desirable

• You are flexible in your approach to working with a small organisation and understand the time and resource limitations You have safeguarding knowledge.
• Experience in using Salesforce or another CRM, Hootsuite, Canva, Access (website), Mailchimp.
• Understanding or experience of working from home.
• Experience of working in a small charity.

For more information about our organisation and details on how to apply, please visit our website and download the candidate pack.

Good luck with your application.

Could you be our Fundraising and Communications Officer? 

Would you like to help those affected by disasters in the UK, when it matters most? Make a big difference within our small team as a Fundraising and Communications Officer.

If you’re an excellent communicator with strong research, project management and relationship-building skills, then we’d love to hear from you! 

When a national emergency arises, we act fast to raise funds for those impacted to help with their physical, psychological, and practical needs. Our first appeal, the Coronavirus Appeal raised £100 million for those affected by the pandemic.

Outside of emergencies, we work closely with survivors of past disasters, influence government policies, and help to drive positive change in the response and resilience landscape. 

The role

We are looking for a dynamic and creative Fundraising and Communications Officer who can help us to make a difference to people’s lives when national emergencies arise in the UK. That could be a flood, fire, act of terror or tragic accident - but whatever it is, you’ll be playing a vital supporting role in helping those affected to recover and rebuild their lives.

Working in to the Head of Fundraising (HoF) and Communications colleagues, you’ll help to implement our fundraising strategy, which encompasses relationships with corporate and major donors, and Trusts and Foundations, as well as public fundraising initiatives.

During UK disasters you’ll support our nationwide public-facing fundraising appeals to meet the needs of those affected. Outside of appeals you’ll help to build strong relationships with supporters, and deliver engaging campaigns and events across a range of channels.

How to apply

• Please download and read the full job description for important details
• Click the Quick Apply button below. You’ll be asked to submit a CV and cover letter by Friday 4th April

Why work for Kids Matter?

• Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
• Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
• Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
• Flexible working across weekdays to suit your schedule.

About us

Kids Matter is one of the UK’s fastest growing children’s charities.

Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.

Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.

We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.

About the role

The purpose of the Fundraising Coordinator/Small Grant Writer role is to act as administrator and coordinator for all aspects of the Fundraising team, as well as working with the Head of Fundraising to research, compose and submit small grant applications (up to £10,000) using skilled writing techniques and knowledge of the culture, programmes and language of Kids Matter.

The Fundraising Coordinator/Small Grant Writer role involves:

• Supporting the Head of Fundraising in providing dedicated donor care and communications through the management, oversight and actioning of the donor thanking process ensuring all financial gifts no matter how large or small are acknowledged and thanked appropriately.
• Collaborating with the Finance Manager and Operations Administrator to ensure that all incoming donations are correctly identified, communicated and recorded in Kids Matter’s CRM system.
• Liaising with the Communications team to provide administrative support for the fundraising elements of campaign initiatives.
• Taking minutes at all fundraising meetings and distribute/action as necessary to the team.
• In conjunction with the Head of Fundraising, researching new small grant funding opportunities. Writing and submitting subsequent grant applications in a professional and timely manner.
• In conjunction with the Head of Fundraising and utilising knowledge of existing donor and grant income and potential grant opportunities, helping to plan future years’ funding pipeline strategy.

About you

Do you have excellent administration skills? Do you love writing? Can you work well in a team? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?

Then we would love to hear from you!

How to apply

You can apply for the Fundraising Coordinator/Small Grant Writer position by clicking ‘Apply via Website’ and completing a copy of our online application form.

The deadline for applications is 4pm on Monday 31st March. All successful and unsuccessful applicants will be notified by email.

We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.

If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Coordinator).

Please see the job pack for more details on the role and application process.

Make an Impact: Join us as a Sale and Marketing Executive at NFER
As a Sales and Marketing Executive, you’ll play a crucial role in promoting our assessments, engaging with schools, and driving revenue growth through targeted campaigns. With a competitive salary, excellent benefits, and the chance to work with a globally respected charity, this is your opportunity to make a lasting impact.

Salary: £30,000–£34,000 per annum (non-negotiable)
Annual Leave: 30 days plus 4 paid closure days and bank holidays
Pension Contributions: 10% employer contributions
Family Support: Enhanced maternity/parental leave and paid compassionate leave
Flexible Working: Hybrid setup with 1 day a month in Slough office, full-time (35 hours). Also open to flexible working from day 1 including compressed hours and job share.

JOB DESCRIPTION
As a Sales and Marketing Executive, you’ll be at the heart of our collaborative Product Marketing team, working together to engage schools, build lasting relationships, and promote our assessment solutions. You'll be part of a supportive and motivated team that shares ideas, celebrates successes, and works towards a common goal.

This role is perfect for someone who thrives in a team-oriented environment, is eager to drive revenue, and enjoys building strong customer relationships while delivering creative and effective marketing campaigns.

Key Responsibilities:
• Support sales activities – engage with schools, provide quotes, and manage customer queries.
• Drive marketing campaigns – create compelling content, manage social media, and optimise digital channels.
• Coordinate events – organise webinars, school engagement activities, and product launches.
• Analyse market insights – use data to refine strategies, improve engagement, and enhance product positioning.
• Maintain compliance – ensure GDPR and ethical marketing standards are met.

PERSON SPECIFCATION
Essential Skills and Experience:

• Experience in sales and marketing, preferably within education or a related sector but not essential.
• Strong communication and writing skills – you can create engaging content for diverse audiences.
• Excellent organisational skills – able to manage multiple tasks and prioritise effectively.
• Confidence with digital platforms – social media, email marketing, Google Ads, and CRM tools.
• Analytical mindset – comfortable working with data and reporting on campaign effectiveness.

Other roles you may have experience of include: Sales executive, Marketing executive, sales and marketing coordinator, CRM executive, junior marketing officer.

WHY NFER?

At NFER, we are recognised globally for providing trusted research, resources and insights that drive meaningful change. By joining us, you’ll contribute to a mission that prioritises impact over profit, working in an environment where collaboration, flexibility, and inclusion are valued.
What we offer:

• A supportive and inclusive workplace culture.
• Opportunities to develop your skills and advance your career.
• Flexible working arrangements to support work-life balance.
• The chance to make a real difference in the education sector.

APPLICATION PROCESS

We are reviewing applications on a rolling basis and encourage you to apply early. Shortlisting will commence from 17th March 2025.

We are committed to creating an inclusive and accessible recruitment process. If you require any adjustments or accommodations at any stage, please don’t hesitate to contact us. We’re here to support you and ensure a positive experience. For further details, please review the Job Information Pack.

If you’re ready to bring your skills and passion to a role that makes a difference, we’d love to hear from you. Apply now and start your journey with NFER.

Passionate about educational equality? Join our team and make a difference.

�� Location: Remote with visits to our partner colleges in Derby and Nottingham,  monthly visits to our London office and regular college travel (2-3 days/week).

⏳ Hours: Full-time (37.5 hours/week, Monday to Friday, flexible working patterns available).

�� Salary: Competitive, including London weighting where applicable.

�� Start Date: August 2024.

�� Duration: Fixed term until August 2025, with potential for extension.

Benefits

✅ 36 days of annual leave (including bank holidays).

✅ Flexible working options (hybrid & remote available).

✅ Professional development and training opportunities.

✅ Termly in-person team development days in our London office.

✅ Be part of a growing, mission-driven organisation making a real impact.

About Us

Get Further is an award-winning charity that helps students from disadvantaged backgrounds secure essential English and maths qualifications. We support students in further education by providing specialist tuition, helping them progress into higher education, apprenticeships, and employment. Our programme has been proven to significantly improve student outcomes, with students on our programme more likely to improve by at least one grade compared to the national average.

We are now seeking a driven and passionate Programme Coordinator to join our growing team and ensure the successful delivery of our tutoring programmes.

About the Role

As a Programme Coordinator, you will be responsible for student engagement, timetabling, logistics, and tutor performance, helping learners secure vital qualifications for their future.

Programme Coordination

• Manage a portfolio of up to 300 students throughout the year, ensuring sustained engagement with tutoring sessions.
• Prepare for programme launches, including timetabling of sessions and logistical planning.
• Maximise student reach by filling available tutoring spaces and maintaining an active pipeline of students.
• Develop strategies to enhance student engagement and track attendance KPIs using our CRM system (Salesforce).
• Prioritise safeguarding and student safety at all times.

 Tutor Performance and Delivery

• Oversee tutor task and session management to ensure consistent, high-quality delivery.
• Conduct regular check-ins with tutors, providing guidance and feedback.
• Observe tutoring sessions to uphold delivery standards and improve programme effectiveness.

College Relationships and Programme Logistics

• Build and maintain strong relationships with college staff to ensure seamless programme delivery.
• Manage logistical preparations, including scheduling sessions and room bookings.
• Maintain clear communication with college stakeholders and contribute to impact reporting.
• Support contract renewal discussions to sustain and expand partnerships.

 Creative Problem-Solving and Innovation

• Identify and implement operational improvements to enhance programme efficiency.
• Contribute to wider organisational projects, such as tutor training, resource development, and student engagement initiatives.
• Lead special projects aligned with your interests to further our mission.

Championing Get Further’s Vision and Values

• Represent Get Further’s values in all interactions with students, tutors, and external partners.
• Ensure accuracy in reporting and programme evaluation to drive positive systemic change.
• Collaborate with the wider team to support the charity’s strategic priorities.

About You

We are looking for individuals who are passionate about our mission and demonstrate the following:

• A strong commitment to tackling educational inequality and supporting disadvantaged students.
• Ability to thrive in a fast-paced, dynamic environment.
• Excellent attention to detail and high standards for student success.
• Resilience, problem-solving skills, and a proactive attitude towards overcoming challenges.
• Excellent verbal and written communication skills, with confidence in presenting to students and senior stakeholders.
• Strong organisational skills, time management, and ability to work independently.
• IT proficiency, particularly in Microsoft Word and Excel.

Desirable:

• Experience in education programme delivery.
• Familiarity with Salesforce.
• Understanding of the further education sector.
• Interest in or commitment to a career in the charity sector.

Join Us in Making a Difference.

Apply now and be part of a team dedicated to empowering students. 

Other roles you may have experience in could include: Programme Coordinator, Education Programme Manager, Student Engagement Officer, Further Education Coordinator, Tutor Coordinator.

We are recruiting for a part time temporary Digital fundraising assistant for an inspiring medical research charity This role will be responsible for the project management, marketing and delivery of a wide range of virtual events for the charity in order to grow the fundraising income.

The role is 3 days a week , Monday to Wednesday and the role is fully remote

The Role
Support the Digital Fundraising team with the execution of our Digital fundraising programme.
Provide support to the Digital Fundraising Officers in the stewardship of our digital event participants.
Carry out market research on other virtual fundraising communities in the sector, sharing and applying learning to your work at the charity helping to ensure it remains a leader in this space
Maintain high standards of data capture by using external databases to record and edit registration and fundraising data, ensuring it is correct and reported into the main CRM in a timely manner, in accordance with the teams and external stakeholders requirements.
Moderate the virtual challenge social media groups, creating safe spaces, drafting, and scheduling inspirational and useful content, engaging with posts, responding to queries, and providing first-class supporter care.
Act as a main point of contact across all communication channels for supporters taking part in virtual fundraising activities. Manage multiple inboxes daily (including Outlook, Messenger, Facebook, and Twitter) and respond to challenge and fundraising queries, signpost to Bereavement Support and provide other administrative support as required.
Support with the fulfilment of participant fundraising and thank you packs, ensuring order amendments are communicated and actioned.
Support organisations, groups and individuals fundraising online and ensure they abide by appropriate terms and conditions.

The Candidate
Excellent understanding of a wide range of social media channels, including the nuances of different channels
Experience creating engaging video, image and written content for different social channels
Experience of managing online community groups, including managing conflict
Excellent communication skills (both written and verbal)
Excellent copywriting skills
Excellent attention to detail

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Marketing Officer
Hours: Full time (35 hours per week)
Contract: Permanent
Salary: £24,000 – £28,000, plus Into Film benefits
Location: Hybrid – United Kingdom (Multiple Office locations)
Offices: Cardiff, Belfast, Salford, Edinburgh, London

About Into Film 
Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards – the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person. 
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Role Summary 
The Marketing Officer role plays an integral part in the Marketing team, supporting the Marketing Coordinators to plan, execute, track and evaluate campaigns that promote the Into Film programme. The Marketing Officer leads on all marketing email communications.

Main Responsibilities:

• Marketing lead on all Into Film email communications – management and scheduling of all email communications to Into Film database and external audiences; management of email communications calendar; management of Email Service Provider (‘ESP’) – Into Film currently uses Salesforce Marketing Cloud; maintaining the integrity of the email contact list; writing copy, building, segmenting and sending emails.
• Support Marketing Coordinators on planning, copywriting and coordination of the marketing of Into Film campaigns across paid, organic and earned media.
• Lead on delivery and evaluation of specific marketing campaigns across the Into Film offer, when requested across the academic year.
• Lead on Customer Relationship Management (‘CRM’) reporting – Into Film currently uses Salesforce – including setting up dashboards, creating effective reports, and working closely with the Product & Technology team to ensure the CRM is being used to its full potential; ensure work is driven towards meeting targets and achieves effective ROI.
• Ongoing analysis of email reporting and performance to inform future marketing and communications strategies and plans.
• Responsible for rolling out best email practice across the organisation, supporting and training other colleagues on email and the ESP.
• Ensure all emails are on –brand in both look and feel, and in tone of voice.
• Ensure all email campaigns adhere to GDPR consent and data capture regulations.
• Work with colleagues in national teams (England, Scotland, Wales and Northern Ireland), and other departments to plan and execute regional email campaigns.
• Work with the Marketing Coordinators to implement, monitor and develop Into Film automated e –communications journeys to enhance marketing and customer service experiences for our audiences.
• Manage printed marketing materials such as leaflets, pull up banners, booklets to ensure they are on –brand and produced in an environmentally friendly way.
• Any other reasonable duties assigned by Into Film.

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Essential:

• Experience of managing email campaigns for a variety of audiences, including drafting content, ESP management (ideally Salesforce Marketing Cloud), A/B testing and performance analysis.
• A good understanding of email data (open rate, click through rate, click through open rate etc.) and how to analyse it to inform ongoing activity.
• Experience of using a range of analytics tools to help monitor, optimise and evaluate campaign performance including Google Analytics, CRMs and ESPs.
• Experience of using CRMs (ideally Salesforce) to segment audiences, create campaigns, target audiences and report on activity.
• Experience of managing marketing and communications campaigns across owned, paid and earned channels.
• Management of campaigns and implementing tracking, undertaking evaluation based on performance of KPIs.
• Experience of copywriting and producing content for a range of channels and audiences.

Desirable:

• A good understanding of the education market and how teachers can use film (and the arts more broadly) to meet their teaching and learning objectives.
• Familiarity with the Microsoft Office 365 suite.
• A love and knowledge of film.

Into Film employees enjoy the following benefits:

• Annual Leave – 28 days (pro –rata), including 3 days to cover office closure between Christmas and New Year
• Additional long service holiday award – after 3 years at Into Film, staff are awarded one extra day of holiday for each additional year worked, with the total entitlement capped at 35 days, i.e. on your 4th anniversary at Into Film your leave entitlement will rise to 29 days, on your 5th anniversary, your entitlement will go up by another day to 30 days etc.
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Flexible working including compressed hours, job share etc. – all applications favourably considered, approval will be at the discretion of Into Film.
• Enhanced parental/paternity/shared parental leave.
• Support for professional qualifications – money towards courses and/or study days, if relevant to role. 
• Interest –free non –essential study loans.
• Interest –free bike/scooter/travelcard loan.
• Career break – up to 4 weeks unpaid leave, after 2 years’ service (at managers’ discretion). 
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance. 
• Wisdom health cover – including £75 annual eye care cover, as well as health insurance (non –contributory, apart from employee tax contribution).
• BenefitHub portal – offering discounts on healthcare, wellbeing products, and lifestyle products and services.

Into Film has offices in London, Cardiff, Belfast, Edinburgh and Salford. All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national offices as required, along with some travel across the UK, as appropriate to the role.

We are open to flexible working models wherever the role allows, including working compressed hours

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Closing: 8:00am, Monday 7th April 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to Applied to complete your application for this position.

At Into Film, we use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised, and reviewed in a random order by members of our team.

No agencies please.