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Hammersmith and Fulham, Ealing and Hounslow Mind have an exciting opportunity to be part of an innovative and developing service supporting the mental health of children and young people. Working closely with schools in the borough of Hammersmith and Fulham, you will support a diverse staff team to deliver a large NHS contract.
If you do not meet all of the requirements of the role but have comparable knowledge and experience, we would be happy to consider your application, or talk to you in advance of an application.
Key Responsibilities
- Line management of a team of mental health professionals and of trainees based in schools.
- Contract management (Large NHS contract)
- Responsible for supporting the team
- Holding relationships with all key stakeholders (NHS partners, ICB, Schools, Local Authority, university partners)
- Ensuring service meets or exceeds all targets.
- Building on an existing programme and expanding the service into new schools using learning so far.
- Working closely with the Clinical Lead to ensure safe delivery of services and that staff are supported.
- Ability to support staff to work with diverse range of children and families, and tailor services to reach young people who may be disengaged from school, have specific additional needs or diagnoses.
You will have:
- At least 3 years’ experience of managing a complex service supporting young people with a variety of needs, ideally within a mental health context
- A passion for supporting and developing staff
- A commitment to improving the lives of young people living in our boroughs through high-quality mental health support.
- Experience of working on (ideally managing) a commissioned service within a Third Sector Organisation
- Ability to engage and maintain relationships (e.g. with schools, commissioners)
- Experienced in delivering a service within budget and meeting all KPIs and contract requirements.
- Skilled in working closely with colleagues (e.g.Clinical Lead) and clearly sharing roles and responsibilities.
- Having a creative approach to problem solving and developing the service to meet the needs of diverse young people, families and schools.
Benefits of working with us
- Contributory Pension Scheme
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
- Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
- Cycle to Work Scheme
- Flexible working
- Employee Assistance Programme (EAP) including free counselling sessions
- Paid time off for medical appointments
- Training and personal development opportunities
- Access to shared resources and training opportunities via Mind Federated Network
How to apply
Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
About The Advocacy Project
We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns.
Some of the ways we do this include:
· advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing
· user involvement projects that help organisations improve what they offer by listening to people who use their services
· local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback
· innovative Personal Health Budget projects that allow people to access items and services to improve their wellbeing.
About the role
We are searching for an exceptional Learning Disability (LD) User Involvement Project Manager to work in our well-regarded learning disability user involvement services.
The post holder will be responsible for managing the ‘Synergy’ Learning Disability User Involvement Project, supporting and supervising ‘experts by experience’ - learning disability representatives, volunteers and participants - and actively reaching out to the wider Camden learning disability community, reporting their views to Council, NHS and CCG representatives, helping to shape the services people from this community receive.
Key responsibilities
- Support the user-led ethos of the Synergy project, and provide line management, supervision, support, and annual appraisal of the Synergy Reps. This also includes managing volunteers, work experience/internship opportunities, and recruitment to the Synergy project; and processing reward & recognition, salary payments and queries.
- Manage and deliver consultations, training, groups, and workshops that align with local and national priorities, as well as the Advocacy Project’s strategic priorities, feeding this into decision-making forums. This will include involvement in the Camden Planning Together Board, including agenda setting, creating Easy read documents, and supporting the co-chair.
- Design and conduct consultations, through a variety of methods including interviews, surveys, focus groups, meetings, and forums; with individuals or groups; in person, online, and via telephone or video calls. Collate consultation results and write up evaluation reports.
- Provide regular speaking up opportunities, which might include drop-ins, group meetings, consultations, forums and focus groups as well as one-to-one interviews - addressing any gaps in diversity to ensure a diverse representation of the community are engaging in opportunities.
- Develop effective working relationships with key staff in health and social care and voluntary sector services including carers; working in partnership with them to raise awareness of the Advocacy Project services and to amplify user voice and to shape local and national services.
- Manage the service according to the contract and allocated budgets ensuring they meet agreed standards, monitoring system requirements, service goals and outcomes; and provide accurate and timely project updates and monitoring reports.
- Develop and manage income generation opportunities such as training, awareness sessions, and easy read translation.
- Work according to the Equality Act 2010 and other forms of legislation that combat discrimination and promote equality and diversity.
- Communicate effectively with people with a learning disability, including people with profound and multiple learning disabilities (PMLD), using a range of creative approaches – for example, Makaton, intensive interaction and objects of reference - to maximise participation opportunities in line with the Advocacy Project’s Accessible Information Standards.
- Support the Synergy team to participate in recruitment or procurement procedures within but not limited to Camden Council, NHS settings, and NCL CCG.
- Use organisational software and systems to record information that will contribute to the writing of regular reports.
- Keep up to date with developments and good practice guidelines in advocacy and user involvement and of health and social care services/legislation and local and national policy, and priorities relating to people with learning disabilities. This includes co-production, involvement, representation and consultation practices.
- Work with commissioners and key stakeholders to develop effective consultation, involvement, and co-production.
- Attend local, London-wide, and national events and meetings; and support the Synergy Reps and volunteers to attend.
- Work as an active member of the user involvement team - contributing to service planning and development. Where necessary, provide cover within the UI team.
General responsibilities
- Participate in team meetings and training.
- Participate in personal, team and organisational development.
- Ensure an understanding and compliance with health & safety, safeguarding, risk regulations and The Advocacy Project policices.
- Work to our mission, vision, and values.
- Carry out other projects and tasks as needed.
Person specification
We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds.
Essential qualities and attributes:
- Understanding of the issues faced by people with a learning disability, and recent developments in policy and practice, and health and social care legislation.
- Sound knowledge of services for people with learning disabilities
- Experience of the principles, practice and different approaches to user involvement, including co-production, consultation and speaking up forums.
- Ability to listen, communicate and build trust with people with learning disabilities, including those with high support and complex needs and/or profound and multiple learning disabilities (PMLD), to enable them to express their views and support their inclusion in the development of local, London-wide and National strategy.
- Ability to manage group dynamics, and negotiate/resolve conflicts or disagreements that may arise during group meetings.
- Ability to work with a wide variety of stakeholders including commissioners, volunteers, service users and colleagues.
- Excellent communication skills (written and verbal) and understanding and experience of using a variety of creative communication methods such as Intensive interaction, Easy read, Makaton, Talking mats, and Objects of reference etc.
- Excellent interpersonal skills and ability to adopt a person-centred approach
- Experience of providing supervision and support to others
- Commitment to working within the Advocacy Project code of conduct, equality and diversity, and safeguarding policies.
- Ability to be pro-active, to use your own initiative to plan and execute projects, to prioritise your own workload, to problem-solve, and to work as part of a team.
- Commitment to Equality and Diversity - to understanding, recognising, respecting and valuing differences (for example, due to Age, Race, Sex, Gender Reassignment, Disability, Sexual Orientation, Religion or Belief).
- Evidence or commitment to ongoing professional development.
- Ability to work and deliver the project remotely – using technology and various online platforms, for example Zoom, Microsoft Teams etc.
- Knowledge of the Equality Act 2010, Mental Capacity Act 2005, and Care Act 2014, to support service delivery and supervision of the Reps and volunteers.
Desirable knowledge, experience and qualifications:
- Understanding of the issues faced by people with mental health issues, and older people
- Understanding of Advocacy under the Care Act
- Understanding of Accessible Information Standard.
Benefits of working for us
We’re committed to providing an empowering, flexible and supportive working environment for all our staff.
Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan.
All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues.
We are a Disability Confident and Mindful Employer.
We help people speak up and make decisions about their health, wellbeing and social care.
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The client requests no contact from agencies or media sales.
JOB DESCRIPTION AND PERSON SPECIFICATION
We are looking to recruit an exceptional Area Manager to provide direction and leadership to support the continued modernization and growth our retail operations. The Area Manager will support a passionate and committed retail team to deliver profit, promote fundraising and support eye health and public awareness. They will ensure that the business is run in a robust, transparent, compliant and efficient way in line with our values – whilst contributing expertise and energy to the wider charity.
Responsible to
Director of Retail
Direct reports
15 Shop Managers (direct)
Working hours and contract
Full time/permanent
Salary
£35,000 - £45,000 plus full travel expenses
Location
Central & Greater London
Start date
September 2024
Role Responsibilities:
Strategy, planning and growth
· Track progress against plans and budgets, and support shop teams to adapt, phase and prioritise work where appropriate.
· Ensure that broad and long-term thinking is brought to decision making and avoid reactionary behaviour, whilst capitalising on arising opportunities.
· Support the delivery of a five-year Retail Strategy (2024 – 2028), to include:
o The professionalisation of our systems and processes to capitalise on all income opportunities.
o Putting a positive customer experience at the heart of our approach.
o Delivering income upwards of £2.5m per annum with year-on-year growth to £10.6m by 2028/29.
o Deliver Gift Aid targets across all shops.
o Assist the Retail Development Manager in launching new shops.
o Utilise digital and social media to drive footfall and stock donations.
o Support fundraising through the shops, including legacy and IG marketing.
o Tailor each shop in the portfolio to maximise the potential of its unique location and its role in the business – including exploration of clearance, vintage, furniture and books.
o Create a framework of retail standards of excellence and ensure shops are managed and maintained to those standards.
Sales and Profit
- Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the area financial performance
- Foster a creative and entrepreneurial environment where team members seek to maximise income in new and innovative ways both within their shops and through a variety of channels, such as community events
- Drive the team to maximise income from Gift Aid on donated products
- Ensure that all financial procedures are adhered to and executed in a timely fashion by the shop teams
Shop Floor
- Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop management and Retail Partnerships team
- Ensure compliance with efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and internal regulations regarding donated stock are adhered to
- Inspire the team to provide a great customer and donor experience, which enables us to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Director of Retail within the agreed timeframes
- Empower the team to work in partnership with the Visual Merchandising Manager to create original, appropriate and commercially successful visual merchandising displays, including shop windows
- Make sure that all procedures for the sale of new and donated corporate products are followed by the volunteer team
- Work with the Director of Retail to ensure our shops are in good condition, maximise their potential and are fit for purpose
- Provide a safe and healthy working environment and ensure that all team members are aware of and operate within our health and safety policies and procedures, including waste management and customer safety
Leadership – Volunteers
- Support the Volunteer Manager and shop management teams to recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise income and profitability and guarantee the smooth running of the area.
- Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Define and develop our retail volunteer programme to ensure first rate volunteer experience, engagement, and great customer experience.
- Connect the volunteer team with our work and help them to understand the value of their contribution.
Leadership - Paid Staff
· Support members of the charity retail team to embed a high performing, motivated, collaborative, creative and dynamic culture – and seek opportunities to celebrate success
· Provide line management, leadership and growth opportunities to the Shop Management team.
· Support new starters with comprehensive induction and training.
- Ensure effective training, development and performance management of paid staff
· Support the annual appraisal and probation processes for all reports.
- Work within our policies and procedures when dealing with problems at work
Management - Being part of Vision Foundation
- Play active part in the charity, including attending and contributing to all-staff meetings
- Play a key role in enabling the shop to represent the charity and increase the knowledge of the local community about our mission and work
- Be accountable for the integration of each shop into the local community in collaboration with the shop teams
- Empower the team to respond to all appeals and fundraising opportunities.
- Adhere to and enforce our safeguarding policies
Other
- Required to adhere to our vision, mission and values
- Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Governance, finance and operations
· Understand and mitigate risk in the context of charity retail and multi-site working.
· Ensure timely and accurate performance reporting to Director of Retail.
· Support the Director of Retail in:
o Developing annual budgets, report variance and reforecast as appropriate.
o Developing and maintaining up to date policies and procedures and ensure these are embedded across the shops operation.
· Maintain up to date knowledge of charity law affecting retail and advice on emerging issues.
· Ensure all retail income is raised lawfully, including data protection legislation, Charity Commission guidance and Fundraising Standards/Charity Retail Association codes of practice.
· Ensure compliance with all relevant legislation including Trading standards, Health & Safety, fire and building regulations for the retail premises, ensuring annual inspections and training of all staff and volunteers.
Impact
· Explore opportunities to deliver the wider impact of the charity through the “shop front” of our retail portfolio, including employment, volunteer and training placements for blind and partially sighted people.
· Support eye health messaging through the shops.
· Support public awareness and understanding about visual impairment and visually impaired people.
· Share with customers the impact of the funds raised through shopping with us through in store communications, staff training and social media.
Personal attributes
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
• Comfortable working in a small team both strategically and operationally
• Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
• Able to provide positive, dynamic, tenacious and flexible leadership at all times.
• Results-driven, able to measure and quantify own outcomes.
• Adaptable to changing landscape and evolving organisation.
• Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
• Excellent verbal and written communication skills
• Highly organised with ability to plan effectively and allocate resources appropriately.
• Committed to equal opportunities and inclusion
• An understanding of and commitment to blind and vision impaired people.
Person specification:
Skills, knowledge & experience
Essential
· Experience in retail management delivering significant sales and profit growth across multiple sites, ideally in a charity retail context
· Experience of developing and managing budgets
· Experience of EPOS systems and Gift Aid
· Experience of setting and managing income and expenditure budgets
· Experience of leading and line managing others to develop and grow, building and maintaining a high performing team culture
Personal attributes
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
• Comfortable working in a small team both strategically and operationally
• Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
• Able to provide positive, dynamic, tenacious and flexible leadership at all times.
• Results-driven, able to measure and quantify own outcomes.
• Adaptable to changing landscape and evolving organisation.
• Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
• Excellent verbal and written communication skills
• Highly organised with ability to plan effectively and allocate resources appropriately.
• Committed to equal opportunities and inclusion
• An understanding of and commitment to blind and vision impaired people.
Other benefits
We value our staff and volunteers and want to make sure that they are supported in their work. We also offer:
· A great team and a supportive culture
· Employer pension contributions matching up to 10%, and death in service cover
· Generous parental leave
· Study leave and financial support for training & development
· A cycle to work scheme, eye test vouchers, a staff loan scheme, and access to an Employee Assistance Program
· An active Social Committee and staff events
The interview process is planned as follows:
• First interview by teams
• Second in person interview and commercial presentation
• Meeting with the senior retail team:
o Area Manager
o Retail Development Manager
o Retail Partnerships & eCommerce Manager
We value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools
The client requests no contact from agencies or media sales.
Salary: £37,181 pa plus £5,023 pa London Weighting allowance
Contract: Fixed Term Contract for 3 Years
Location: Hybrid – weekly travel to our London Office (EC1) will be expected 2 days a week, as well as occasional travel to corporate partners offices
Hours: Full time (37.5)
Closing date: Monday 22nd July at 11.30pm
Do you have relevant experience of working in a busy press office or a PR agency, plus a good track record of managing complex projects with multiple stakeholders? Then join Shelter as a Senior Media Officer and you could soon be playing a vital role at the heart of our Media team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
A key part of a broader Communications, Policy and Campaigns division, our media team serves the media needs of the whole organisation. Collaboration and relationship building skills are the name of the game, as we work closely with a broad range of internal stakeholders and external partners to generate influential coverage across Shelter’s campaigns, fundraising, community and services outputs. Our aim is to make sure housing and homelessness rides high on the political and public agenda through timely and powerful storytelling. We help Shelter to deliver change by amplifying our hard-hitting research, giving a platform to people directly impacted by the housing emergency, profiling our incredible services, capitalising on high-profile supporters and partnerships, and by swiftly seizing reactive opportunities.
About the role
If you care about storytelling, are a great team player and want to end the housing emergency, this unique opportunity to join a fast paced and high performing team with a heritage of ground-breaking campaigns is the job for you.
This senior media officer position is an exciting role that’s been created in partnership with our High Value Partnerships team to help boost the media cut through and support the smooth running of our partnerships with big brand names like Ikea, HSBC, B&Q and Marks & Spencer. It is a new role that you will have the opportunity to mould within a supportive framework and team.
But you won’t just work closely with our corporate partners and internal income generating teams, you will also have the chance to flex your skills and get stuck into a whole range of media activities that drive forward our organisational strategy. You’ll also play a big part in the day to day running of a busy press office, get to matrix manage high profile projects, and deputise for the Media Managers as necessary.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
Creative and results driven, you have extensive knowledge of media across print, online and broadcast channels, as well as the different tools and tactics in the PR toolbox. You know what makes something newsworthy and how to land high-impact coverage, and , you’re great at translating research and information into pithy soundbites and key messages suitable for public audiences. What’s more you’re used to thinking on your feet and working under pressure to meet tight deadlines.
A knack for building rapport and relationships with lots of different people is essential too, as is the enthusiasm, expertise, and collaborative approach to work that can help to upskill other teams to better understand and utilise the media to meet our shared goals. Crucially, you have a keen grasp of what journalists and producers are looking for and are as comfortable speaking to a consumer journalist, as you are the policy editor of the Times– and you will know how to tailor your pitch accordingly.
Adept at managing your own time and projects, and happy to contribute new ideas and try different approaches, you also know what it takes to support, enable and motivate others. Your keen eye for risks and opportunities, and strong attention to detail will help ensure your team and colleagues deliver to a high standard. Finally, while prior knowledge of housing and homelessness is not a requirement, you must have a passion for social justice. There’s a huge amount we need to achieve together, and you’ll need to thrive on this challenge.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society
The client requests no contact from agencies or media sales.
Intro
Our Head of Comms has made the difficult decision to move on after 17 years at CAT so we need a passionate, enthusiastic and motivated Comms professional to step in to her shoes.
About CAT
The Centre for Alternative Technology (CAT) is an internationally renowned environmental charity, a world-leading eco centre, and one of the foremost providers of postgraduate environmental education in the UK, based near Machynlleth in Mid Wales.
CAT provides inspiration, education and training in solutions to the climate and biodiversity emergency.
Key activities include residential short courses, vocational training and postgraduate degrees in a wide range of sustainability-related topics, with online courses and events offered alongside in-person learning.
Our Zero Carbon Britain team publishes research and works directly with councils, communities and other organisations to help transform complex economic, social and political systems
Job details:
HOC240603
Area of Responsibility:
Marketing, communications and policy
Responsible to:
Co-CEO
Responsible for:
Marketing and communications staff
Contract type: Permanent
Responsibility Grade: 7
Location: Flexible location, in travelling distance of CAT with regular visits to the CAT site near Machynlleth, Mid Wales
Hours: Full-time: 37.5 hours per week.
Working Days: Normally Monday to Friday, with occasional evening/weekend working
Salary and employee benefits:
£35,898 p.a.
CAT offers a generous annual leave allowance of 25 days p.a., plus bank holidays (usually 7- 9days), plus additional allowance at Christmas (usually 3 days), plus 1 extra day for every year worked (up to 5 days).
CAT also offers an attractive package of employee benefits, including:
· a free cooked lunch and free hot drinks from the café whenever working from the CAT eco centre
· 40% discount on retail goods purchased from CAT
· Opportunities for CPD training, qualifications & professional memberships to be funded by CAT
· Opportunity to take 2 CAT short courses per year free-of-charge
· the opportunity to purchase additional holiday days
· a ‘Cycle to Work’ scheme (planned)
· 5% pension contribution
· generous maternity and paternity entitlement and Death In Service benefit
· 2 hours per month for general health & wellbeing & 2 hours per month for Welsh language tuition.
Work remotely: See Location
Application deadline: 9am 5 July 2024
Interviews to be held: Week commencing 15 July 2024 (on site)
Expected start date: As soon as possible
Overview of Role:
CAT is entering an exciting phase in its development. In recent years the organisation has achieved significant growth in student numbers, membership and fundraising income. We have ambitious plans for a transformative project, Cynefin: a flagship, sustainable Welsh visitor attraction and skills hub which is included in the portfolio for the Mid Wales Growth Deal.
The Head of Communications will be a member of the Project Management Team contributing to developing the vision, strategy and business case for Cynefin, supporting the capital fundraising campaign and leading on the engagement and communications.
Main Responsibilities
- Strategic leadership of CAT’s marketing, policy and communications (internal and external).
- Liaise with key stakeholders, represent CAT at events and act as media spokesperson on behalf of the organisation when required.
- Line manage, lead, support and motivate the marketing and communications team.
- Set, monitor and report on team and individual goals and KPIs.
- To procure, brief and manage relationships with external agencies including creative, PR agencies etc in order to deliver strategic objectives.
- Manage the departmental budget and monitor KPIs to:
-
- Ensure strong ROI on all marketing activities in support of CAT’s strategic objectives.
- Deliver on the key aims and objectives of CAT’s policy and communications work.
- Develop and implement communications and marketing strategies, tactics, campaigns and plans in support of key organisational objectives.
- To sit on the Project Management Group for Cynefin contributing to: developing the business case; effective project management; and communication and engagement strategies.
- Oversee/sign off key communications products, such as our supporter magazine, Clean Slate, newsletters, promotional materials, the annual report and press releases.
- Manage the brand to ensure consistent communication of the organisation’s vision, mission and values across all channels and to ensure that the integrity of the brand is maintained and promoted at all times.
- Put in place effective systems, policies and procedures for the effective management of CAT’s policy, communications and marketing work.
- To carry out research and analysis to improve our understanding of our target audiences and develop products to meet their needs.
- Manage crisis communications planning and response.
- Manage media relations and PR.
- Monitor our digital platforms.
- Work with the Head of Statutory Funding to identify other sources of funding for developing CAT’s policy and communications work.
- Any other appropriate duties as defined by the Co-Chief Executive Officer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
Due to the award of a new contract, we are looking for a new Advocate to join our team in Wiltshire. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for an Advocate to join our team covering Wiltshire. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.
About you
Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.
Benefits:
- 28 days annual leave plus bank holidays
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; midnight on 21 July 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
We look forward to hearing from you.
NB:
- If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Campaigns Officer
We're looking for a creative and enthusiastic professional who will use fundraising and marketing tactics to inspire supporter engagement, financial giving and lasting commitment to the charity.
Position: Digital Campaigns Officer
Location: Hybrid/ Swindon
Hours: Full-time (flexible working available)
Salary: £29,000 to £33,000 per annum
Contract: Permanent
Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day’s holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee and free car parking
Closing Date: 9th July 2024. We’ll be interviewing on a rolling basis throughout the application period, so please submit your application early as we may close it before the deadline.
Interview Date: 19th July 2024 and 24th July 2024
The Role
With opportunities to learn new skills and grow professionally, you'll play a key role in developing and managing all aspects of a digital supporter journey to retain and grow the audience’s commitment.
You’ll join an experienced and creative Fundraising team where everyone works together to innovate and inspire.
About You
Organised, effective and caring, you'll know how to engage and inspire supporters to share the charitys vision for Bible mission.
We’re looking for someone with a marketing or fundraising background, excellent communication skills and experience in managing multiple projects. Knowledge of PPC practices, Facebook Ads Manager and Google AdWords is desirable. If you're goal-oriented, self-motivated and eager to make an impact, this role offers the chance to be part of a supportive and passionate team, dedicated to changing lives.
If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out why you’re the best person for this position.
In Return…
Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.
The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!
It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.
Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.
Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.
Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.
Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.
About the Organisation
The organisations mission is to offer the Bible to the world. It is a vision of a world where everyone has access to the Bible and can recognise its value for them, their families and communities. Working for a Christian charity, this is a great opportunity to work for an investor in people gold employer who have won awards for their excellence in investing in people. They are committed to the development of all staff and have fantastic charity-sector benefits to help motivate and retain exceptional people.
You may also have experience in areas such as Digital, Campaign, Fundraising, Marketing, Communications, Digital Marketing, Digital Campaigns, Digital Officer, Campaign Officer, Fundraising Officer, Marketing Officer, Communications Officer, Digital Marketing Officer, Digital Campaigns Officer, Digital Campaign Manager, Marketing Manager, Digital Marketing Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Are you a dynamic marketing professional with a passion for creating powerful, impactful campaigns?
Royal Society of Blind Children are searching for a Marketing Executive & Business Partner to join their dedicated and energetic team. In this vital role, reporting to the Marketing and Communications Manager, you will help craft and deliver engaging content across a variety of online and offline channels, ensuring RSBC’s inspiring message resonates with and mobilises their key audiences. Your efforts will directly enhance the lives of blind young people by championing RSBC’s mission and values.
This hybrid role, which involves three days in the office. You will be tasked with producing captivating content using your photography and video skills, maintaining and optimising the RSBC website, crafting engaging e-communications, and designing eye-catching collateral in Canva or Adobe. You will support the Marcomms team by building a rich library of compelling case studies and writing persuasive copy for diverse platforms. Your responsibilities will also include analysing social media and web activity, assisting in PR campaigns, and ensuring consistent adherence to RSBC’s brand standards.
The ideal candidate will possess a recognised qualification in marketing or equivalent experience, outstanding written skills, and proficiency in tools like WordPress, DotDigital, Canva, or InDesign. Exceptional communication skills, a creative and analytical mindset, and a proactive approach are essential. Experience managing social media channels, website content, and producing insightful reports for continuous improvement will distinguish you as an exceptional candidate.
If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Suitable candidates will be provided with further details about the role.
As a specialist Recruitment Practice, we. are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Blue Cross is searching for a motivated and results oriented Events Officer to join our team on a 12 month maternity cover contract. In this role, you'll play a vital part in supporting Blue Cross's mission by supporting the development of exciting community and event fundraising activities.
You'll manage a diverse portfolio of fundraising events, ensuring they align with our financial goals and generate income to support the vital work we do for animals.
Here's a glimpse into what your day to day might look like:
- Working closely with the Community & Events Manager to deliver on fundraising targets and ensure the success of our events.
- Taking ownership of project management for various fundraising events, including physical and virtual challenges like the London Marathon. This could involve everything from planning and logistics to participant recruitment and post-event evaluation.
- Developing engaging marketing strategies to attract new participants and build a loyal following for Blue Cross events.
- Conducting research and benchmarking within the fundraising sector to ensure Blue Cross remains competitive and at the forefront of innovative fundraising techniques.
- Working collaboratively across the organisation to promote Blue Cross's work and build strong relationships with internal teams. This could involve leveraging their networks and securing key information for upcoming projects.
Want to know more? We've attached a detailed job description that outlines the role and responsibilities in greater depth.
About you
You'll thrive in a fast-paced environment, where you excel at managing multiple projects and consistently meet deadlines. Strong financial acumen is essential, with experience developing fundraising reports, managing budgets, and conducting financial data analysis.
Excellent communication skills, both written and verbal, are key to connecting with a diverse range of stakeholders, including donors, sponsors, participants, volunteers, and more. A collaborative spirit and a creative mind for developing innovative fundraising strategies are crucial.
Most importantly, you'll share our passion for Blue Cross's mission and be flexible for occasional travel and out-of-hours work.
Knowledge, Skills & Experience:
- You have proven experience working in event fundraising and a demonstrable track record of success.
- You'll know how to research, plan, deliver, and evaluate a diverse range of fundraising activities, ensuring they're impactful and achieve their goals.
- You'll work seamlessly with internal and external agencies to ensure project success, leveraging their expertise and resources.
- You can develop and deliver marketing plans to attract participants through various channels, maximising event reach and engagement.
- With excellent written and face-to-face communication skills, you can connect effectively with a diverse range of stakeholders, inspiring action and building strong relationships.
- You can manage multiple projects with conflicting priorities while remaining organised and delivering results.
- You have experience collaborating with other fundraising teams to deliver diverse activities across events, corporate partnerships, and key supporter cultivation initiatives.
- Driving license required.
A bonus if you have:
- Proficiency in spreadsheet software for financial data analysis.
- Experience working with fundraising databases and MS Office suite (Word, PowerPoint, and Excel) to manage donor data, create reports, and communicate effectively.
How to apply
Click the apply button below and complete the online application process before the closing date on Sunday 14 July 2024.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross Benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll thrive in a supportive and rewarding environment.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Free physiotherapy advice and face to face intervention
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and Personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
The client requests no contact from agencies or media sales.
Location: Hybrid working between the Aldgate, London office and home.
A great opportunity has risen for a Pharmaceutical Partnership Officer to support our growing portfolio of collaborative work with the respiratory pharmaceutical sector.
Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.
Reporting to the Pharmaceutical Partnerships Manager, you will support our existing relationships within the pharmaceutical sector. You will also look for new opportunities to secure additional funding for our work, to support and grow an ambitious pharmaceutical funding programme that will continue to increase in volume, income and impact.
You will have excellent relationship management and stewardship skills, an ambitious and creative approach to corporate fundraising and the ability to turn complex specialist information into clear and compelling proposals.
As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis is getting ready to publish its 10-year strategy, setting out the steps we’ll take to bring about the end of homelessness. To support our bold ambitions, we’ve refreshed our organisational values and are digging into what we can do better to build the culture we need.
Using your communication and engagement skills, you’ll be helping to make a difference to the lives of thousands of people experiencing homelessness right now.
We’re an open, friendly, and dedicated team. We love to learn and between us have a broad range of communication and technical skills. We work hard to support one another as well as the wider organisation and are never too busy to share our thoughts or offer an extra pair of hands.
Hours: 35 per week (we are also open to candidates looking to work 28 hours per week or compressed hours as per Crisis’ Flexible Working Policy)
Location: Based in our London office, close to Liverpool Street and Aldgate (we are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy)
About the role
As our Employee Communications and Engagement Lead, you’ll be supporting more than 600 colleagues across England, Scotland, and Wales.
Our colleagues work in a huge variety of roles and are based in lots of different locations. It’s our job to help make sure everyone has access to the information and tools they need to do their best work, regardless of where they’re based or when and how they work. This might mean making sure they have access to guidance to help them support a vulnerable member (the people we support); sharing information on a new staff benefit, such as our network of Mental Health First Aiders; or an invitation to learn about our latest campaign or fundraising event.
When it comes to sharing information and bringing people together, your role will be key. We’re well networked across the organisation and have a wide range of communication tools and channels in place, but we know we can do better. You’ll be encouraged to share your thoughts and ideas and to explore your curious side.
Day to day you’ll work with stakeholders across Crisis to help raise awareness and understanding of our strategic goals and to build engagement and excitement around our cultural ambitions. You’ll contribute to the wider work of the Employee Communication and Engagement team and our priorities for 2024. This includes the ongoing development of a new intranet, embedding Crisis’ new values, building awareness and understanding of Crisis’ strategic aims, and carrying out an audience segmentation exercise.
You’ll report to the Head of Employee Communications and Engagement and will be supported by our Employee Communications and Events Assistant, as well as colleagues across the organisation who will share their expertise and knowledge and help you to build your own network of peers.
About you
We’re looking for an experienced communications expert who has planned, managed, and evaluated strategic engagement for either internal or external audiences; someone who is people-focused with great interpersonal skills. Someone who can build and maintain strong working relationships with colleagues in all parts of the organisation.
You’ll be committed to strengthening the voice of our staff and to influence the way we share information and knowledge, including our strategic priorities.
You’re curious, creative, and open to new ideas, pushing us as a team and encouraging others to think about different ways to engage and build connections.
You’ll bring experience of delivering communication campaigns to diverse audiences and will be confident in using a variety of digital tools to support great engagement. If there’s something you don’t know, you’ll look for ways to learn and boost your skills.
You understand the importance of planning ahead, are proactive and can use your own initiative to troubleshoot challenges and prioritise.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Wednesday 17 July 2024 (at 23:59)
Interviews to be held W/C 29 July 2024
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus. Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We currently have five clinics, King’s Cross, Brockley, High Wycombe, Gateshead and Redbridge. We worked with over 500 children, young people, parents, carers, siblings and professionals in 2023.
Role Summary:
We are recruiting an Operations Officer who will support with operations across the charity. This includes supporting the team with administration, finance, training and fundraising. We are seeking an individual who is flexible and adaptive in their approach, and has excellent attention to detail, IT and communication skills. We are open to candidates who have a strong work ethic and are keen to learn and develop the essential skills for the role. We are looking for employees who are committed to Growing Hope’s vision and values and can demonstrate these both within their interview and as they complete their job role. Growing Hope values:
- Hope - We believe Jesus brings hope to children, young people and families, even in the most difficult situations, and that underpins everything we do.
- Community - We are accepting of all and want everyone to know they are seen, heard and belong.
- Courage - We are brave, choosing honesty over comfort, and tackling problems because we want to change lives.
- Innovation - We are innovative, flexible and creative in our approach, always aiming for excellence.
- Generosity - We look out for others and share our time, encouragement, finances and skills.
Job Purpose
Growing Hope is a national charity with a growing number of clinics across the UK. This operations role will provide support across the Growing Hope national staff team. This will include support with administration, finance, fundraising and training. This role is key in enabling all the functions of the national charity to run smoothly and effectively. The role will be based in King’s Cross with occasional events outside of the office.
Main Duties and Responsibilities
Duties and responsibilities will be discussed and developed as the charity continues to grow. It is anticipated that this time will be flexible and adjusted according to the needs and priorities at the time. Specifically the role with include:
IT administration
- Administration of IT systems, logins and spreadsheets for the team, volunteers, staff and freelancers (keeping these up to date and amending systems as required).
- Ordering and setting up IT hardware and software for individuals joining the team.
- Oversight of IT systems used by Growing Hope including ticket tailor, jot form, mail chimp, Microsoft office, google adverts and tracking. Supporting with problem solving when issues arise.
- Overseeing and training others in Canopy (clinic administration software) and helping support and problem solve with using this. This includes liaising with a freelance software developer to manage the development project.
HR administration
- Oversight of the recruitment checking process for new volunteers, trustees, freelancers and employees. This includes carrying out DBS checks, calling referees, chasing for references and communicating with individuals as they start with Growing Hope.
- Management of the ‘internal news’ list in order to track individuals working closely with the charity.
- Writing, drafting and sending out HR letters, contracts and contract variations.
- Organising internal events on behalf of the team including away days, training days and ad hoc events.
- Organising online training as required for members of the Growing Hope team.
Office Support
- Overseeing the day to day office and building use including the alarm, maintenance visits, wifi, printer and other equipment. This includes liaising with other individuals who have office use.
- Liaising with the Director of Operations around the use of the office.
- Ordering office supplies as required, ensuring office space and storage is kept organised.
- Supporting with external events planning including finding venues, sponsorship and items needed.
- Ordering equipment as required across the team.
- Ad hoc tasks as required across the team.
Volunteer admin support
- Processing volunteer applications and induction as required.
- Oversight of volunteers using the office space on a day to day basis. Including allocating volunteer tasks and explaining and supporting with these as required.
- Managing volunteer IT access.
General
- Sending letters and emails and making phone calls as required.
- Logging all actions on Salesforce database.
- Maintain data protection & confidentiality in line with Growing Hope’s policy.
- Ensure adherence to Safeguarding and wider Growing Hope policies.
- Actively contributing to staff prayer meetings and upholding Growing Hope’s Christian values.
Person Specification
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable.
ESSENTIAL
- This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Excellent copywriting and proof-reading skills and attention to detail.
- Excellent organisation and time management skills.
- Ability to work with Microsoft word, excel, outlook and ppt efficiently and effectively.
- Ability to understand and work with back end IT systems such as wordpress, google admin suite and azure.
- Ability to take initiative and have a flexible approach to tasks.
- Commitment to Growing Hope’s vision. Excellent communication and interpersonal skills.
- Ability to work both independently and as part of a team, as the task requires
DESIRABLE
- Experience, interest in or commitment to a career in additional needs and inclusion.
- Experience of working in the charity/NGO sector.
- Experience of other IT systems such as quickbooks, mailchimp and ticket tailor.
Championing accessibility and providing free therapy for children and young people with additional needs, in partnership with local churches
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The client requests no contact from agencies or media sales.
As a Mental Health Support Worker, you will provide a flexible, supportive and responsive service to people who have a significant history of mental ill health and distress.
You will be passionate, inspirational, open minded and most importantly you will be yourself. Every day is different you will get a buzz from the variety of challenges you’ll face each shift and make a real difference to the lives of service users.
Your approach to supporting people will be recovery focused, enabling people to make lasting changes and achieve their personal goals. You will have a creative attitude to your work and possess the skills to build positive therapeutic relationships.
What’s essential is that you love what you do. We want you to enjoy coming to work every day and to care about your job, your colleagues and our service users.
So, do you have:
- Experience of building and maintaining positive working relationships
· Great interpersonal skills including listening and empathy
- The ability to work collaboratively and positively with clients, carers, and other service providers
Then we think this role would be great for you!
What’s in it for you?
You’ll make a difference to people’s lives from the moment you start. You will benefit from:
· Commitment to flexible working
· Hybrid Working (where applicable)
· 25 days annual leave plus bank holidays, rising to 30 days
· Many learning and career development opportunities, with paid and tailored training
· Free Employee Assistance Programme 24/7 including access to counselling and GP services.
· Employer contributory pension scheme
· Good maternity, paternity, and adoption benefits
· Care workers discounts
· Incremental pay progression
· Access to our Employee Networks including People of Colour & LGBTQ+
· Health and wellbeing opportunities
· Cycle to Work Scheme
· Access to Corporate Health Plan
We aim for our workforce to reflect the diverse and exciting region we serve and are also proudly and actively anti-racist as such you are expected to drive the agenda forward.
As an organisation we believe people can only be at their best and thrive when they can be their authentic self!
We encourage you to apply early as your application will be reviewed as soon as it is received, and we reserve the right to close this job advert sooner subject to finding a suitable candidate.
Good Luck!
The client requests no contact from agencies or media sales.
Islington Centre for Refugees and Migrants is looking for a committed and motivated Head of Operations (Digital). Do you want to utilise your skills to help refugees and asylum seekers in London? Have you got excellent people skills and a welcoming and supportive nature? Do you have excellent digital and technical skills required to run our online school? If so, this exciting opportunity could be for you. Islington Centre for Refugees and Migrants has been helping to integrate refugees since 1997. We engage with our clients each day and are currently working online and in person. We operate online and from the Centre’s premises in Islington. We create a community, teach English, provide a support service and a therapeutic and creative space with arts activities and sports that help people who have suffered trauma. The Centre has strengthened its funding base and broadened its income streams over the last three years. We are looking for a suitable candidate to work with our team to ensure our operations and online and digital inclusion programmes run smoothly. In addition to online and digital skills, the role requires someone who is resilient, professional, self motivated with a strong work ethic and determination, attention to detail, the ability to make decisions and strong empathy for the clients we work with. If you’d like to apply, please download the job description and person specification and Application Form and complete and upload to Charity Job.
Please note we CANNOT accept applications without a completed Application Form.
Closing date: Thursday 4th July 2024
Interviews: Tuesday 9th July 2024
Our mission is to offer people the emotional support, practical tools and sense of community they need to be happy and have a decent quality of life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be partnering with St Martin-in-the-Fields Charity on the recruitment of an Individual Giving Campaign Manager for their fast-expanding fundraising team, project managing their iconic BBC Radio 4 Christmas Appeal in the lead up to its 100th Anniversary in 2026.
What’s on offer:
Salary: £43-£48,000 per annum
Working Pattern: Hybrid working from their Bloomsbury office (Central London)
St Martin-in-the-Fields Charity exists so that everyone has a safe place to call home, providing emergency financial help that can transform a person’s circumstances within days. The Charity also funds a range of projects across the UK, providing innovative services within healthcare, legal advice and mental health support to facilitate a long-term transition out of homelessness. The Charity is at a pivotal stage in their development, building on the hugely successful BBC Radio 4 Appeal that will enter its 100th Anniversary in 2026, diversifying income streams to create year-round opportunities to donate. The BBC Radio Christmas appeal generates over £2M income for the Charity, providing a unique and long-standing opportunity to engage a diverse audience to the wonderful programmes that the Charity funds across the country. Key duties for this role include:
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Develop, deliver and evaluate inspiring, innovative and cost-effective Christmas Individual Giving activity, driving engagement and optimising long term value from cold and warm audiences.
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Ensure effective management of the annual BBC Radio 4 broadcast appeal, working with internal and external stakeholders to ensure opportunities to leverage engagement and net income are maximized across all relevant channels. These include broadcast, telephone, social media, paid search, SMS, email, inserts and mail.
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Deliver the Christmas activity as part of an integrated approach, working collaboratively with the BBC, creative and media agencies and colleagues across St Martin’s Charity including the Fundraising, Communications and Programmes teams.
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Work with the Leadership Giving Team to ensure high value giving opportunities arising out of the Christmas Appeal activity and Radio 4 Appeal Anniversary year are optimised.
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Work collaboratively to optimise contactability across Christmas campaign activity, developing a seamless supporter journey that encourages regular giving and increases lifetime value.
We’re looking for the following skills & experience:
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Demonstrable experience of project management across a range of direct marketing channels including print & digital.
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A strong track record of campaign planning, including ideation, proposition development, campaign execution and channel optimisation.
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Experience of sourcing compelling content for utilisation across both online and offline channels.
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Experience of working with creative, print, digital and media agencies, collaborating with them to get the best results.
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Experience of using social media to target, communicate with and engage
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Planning and budgeting experience in an individual giving context.
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Experience of managing broadcast appeals, especially radio appeals is highly desirable.
If you feel you have the skills, experience and passion to end homelessness in the UK, then we would love to hear from you! To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application.
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.