Counselling volunteer roles in hackney downs, greater london

Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.

Tasks and Responsibilities

If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.

Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.

As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week. 

Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.

As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.

Selection Criteria

A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:

• Understand the difference between being friendly and being a friend

• Be aware of your own mental health and wellbeing

• Be open-minded

• Be supportive

• Be reliable

• Be discreet and able to respect confidentiality at all times

• Be accepting and non-judgemental

• Be passionate about contributing some of your time to a cause such as Shout

• Adopt a growth mindset, and be willing to accept feedback

Requirements

• You must live in the United Kingdom or New Zealand while volunteering. 
• You must be over 18 years of age.
• You will need a reliable internet connection and a private place to take your shift.
• All of your volunteering must be done using a laptop or desktop computer and Google Chrome.

It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health. 

Before you apply, please consider whether either of the following applies to you:

• Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.

• Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?

Benefits to Volunteers

The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.

Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.

Application Process

You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.

You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you. 

We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send. 

Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way. 

This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.

We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents. 

Please allow up to a month for us to review your application and return a decision. 

If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.

About the Role

Your mission will be leading efforts in safeguarding Onja’s legal interests as it continues to grow.

Responsibilities:

• providing accurate, relevant and timely advice to management and staff on a needs basis in respect of a broad range of issues, with a particular focus on employment law and dispute resolution;
• ensuring compliance with all laws and regulations that apply to the organisation;
• managing and mitigating legal risks by designing and implementing organisational policies and procedures;
• collaborating with third parties, including external counsel and regulators, as needed; and
• designing and delivering legal training to the organisation;

Requirements:

• Twelve month commitment (this ensures sufficient time to make a truly meaningful impact) with potential to renew/extend.
• Excellent written and verbal communication skills in English.
• Bachelor of Laws or equivalent 
• Legal industry experience preferred
• Strong stakeholder management skills.
• High degree of professional ethics and integrity.
• Strong analytical and research skills.
• Ability to work well within a team and individually.
• Professional legal qualification and/or exposure to employment law/dispute resolution would be a plus

The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.

We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.

We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.

New volunteers should possess good communication and listening skills and the ability to empathise with people they support.

We have a fantaastic opportunity for you to join our Board of Trustees in a growing and expanding organisation that makes a difference in the lives of women and girls, preventing exploitation and trafficking and advocating for a life of freedom, dignity and empowerment.

Emerge Worldwide is a humanitarian organisation whose purpose is to advocate and raise awareness against sexual exploitation and sex trafficking, focused on women and girls. Our activities provide interventions, tools and resources in prevention work, as we seek to end it everywhere. 

We help and support those suffering trauma, and who are victims of sexual exploitation and sex trafficking and empower survivors of this horrific crime, to go on and live independent successful lives.

We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board. 

We are seeking passionate individuals to join our Board of Trustees, who will partner with us in our dedication and fight to combatting this heinous crime. We are keen to receive your application if you have human rights, fundraising, or sexual exploitation / sex trafficking experience.

We are keen to receive applications with experience in any of the following areas:

• human rights

• fundraising / income generation

• asylum seekers / refugees

• sexual exploitation / sex trafficking

Your experience will help to support Emerge Worldwide to engage in high-level discussions and actions, which will position and promote our voice and impact, create positive change within the humanitarian and modern slavery sectors and deliver on our purpose to end sexual exploitation and sex trafficking everywhere.

Duties

• Support and provide advice on Emerge Worldwide’s purpose, vision, mission, goals and activities. 

• Approve operational strategies and policies, and monitor and evaluate their implementation.

• Oversee Emerge Worldwide’s financial plans and budgets and monitor and evaluate progress. 

• Ensure the effective and efficient administration of the organisation.

• Ensure that key risks are being identified, monitored and controlled effectively.

• Keep abreast of changes in Emerge Worldwide’s operating environment.

• Contribute to regular reviews of Emerge Worldwide’s own governance. Attend Board meetings and adequately prepared to contribute to discussions.

• Use independent judgment, acting legally and in good faith to promote and protect Emerge Worldwide’s interests, to the exclusion of their own personal and/or any third-party interests.

• Contribute to the broader promotion of Emerge Worldwide’s objects, aims and reputation by applying your skills, expertise, knowledge and contacts.

As a small charity, there will be times when the trustees will need to be actively involved beyond Board meetings. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, presenting externally, or other issues in which the trustee has special expertise.

Personal skills and qualities

• Enthusiasm and commitment to Emerge Worldwide vision, mission, purpose and work.

• Willingness and ability to understand and accept their responsibilities as trustees and to act in the best interests of the organisation.

• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member with good governance.

• Effective communication skills and willingness to participate actively in discussions. 

• Good independent judgement.

• A strong personal commitment to equality and diversity.

• Willingness to lead according to our values.

• Fulfilling the criteria of a charity trustee the essential trustee 

Terms of office

• Trustees are appointed for a minimum of 2 years of office

• This is a voluntary position, but reasonable expenses are reimbursed.

Time commitment

• Attending quarterly Board meetings annually - currently meetings are held remotely.

• Trustees are encouraged to attend all staff in-person meetings which run 3 times annually plus any relevant training days.

You will be part of a professional, friendly and skilled Board of Trustees.

We are a welcoming organisation, dedicated to creating a positive and engaging experience where you’ll feel valued, inspired, and empowered to bring your ideas to life.

Apply and help us end sexual exploitation and sex trafficking for good!

Application:

To apply, please submit your CV and a covering letter outlining your motivation for the role and how your skills and experience make you a good fit. 

If you do have any questions, our HR Manager can arrange to speak with you or communicate with you by email.

Please note that we will request references, and a DBS check will be required due to the nature of our work.