Counselling volunteer roles in crouch end, greater london

Our Linked Minds Befriending Project supports people who are socially isolated in Ealing and Hounslow due to a diagnosed mental health problem.

This is an opportunity to become a Befriender.

On successful completion of specialist mental health training, the Befriender is matched with someone suitable, by a Co-ordinator who then acts as a (non-clinical) supervisor for the befriending period, which is limited to a year. (Where applicable, this can count towards continuous professional development).

Befriender, client and supervisor make a plan together with a goal to work towards, and the Befriender makes a weekly 1-2 hour visit to the client's home, where they might stay in and chat over a cup of tea, go out for a walk together, visit a cafe or undertake a local activity. 

These visits make such a difference for the client, increasing their confidence and helping them explore and work towards getting a job, joining a club, meeting other people or whatever their goal may be.

The aim is that, by the end of the year, clients feel better about themselves, more valued, resilient, empowered, more linked to their community and better equipped for their journeys in recovery.

But volunteering with BEfriend not only enriches the lives of those who are isolated, it also offers immense personal rewards.

As a Befriender, you’ll get to know inspirational people with fascinating stories, develop new skills and be part of a supportive team that values compassion and connection.

Are you looking for a fresh challenge that makes a positive difference to the lives of Young People throughout the UK?

At Childline we are actively recruiting new Volunteers. 

What will I be doing?

• Your shift will consist of 3hrs30mns counselling, sandwiched between a 15mns brief before your shift and a 30mns debrief post shift. This is to ensure that you can start and finish your shift with any support you require from your Practitioners.
• On shift you will take contacts from Young People who rely on the service that Childline offers. Childline is not there to solve problems, we are a listening service for Young People and in each contact your role is to engage the Young Person, explore their situation and to support them in deciding their next steps.
• The contacts you would take from Young People can come in 3 ways. Traditional phone call contacts, live chats via instant response typed messaging or less commonly via 'PIBS' which are essentially emails sent by Young People in the knowledge the response will not be 'live' and instant.

What impact will this have?

• Childline is a unique service, valued greatly by the Young People who contact us.
• It provides a safe place for Young People to talk confidentially to our Volunteer Counsellors, an option that many of them do not have elsewhere.
• Young People rely on us being there for them 24/7. In an average month, Childline London takes approx. 1,500 live chats, 900 voice calls and 300 PIBs.
• However, the demand for the service often outstrips the supply as Young People who desperately need our service cannot always get through.
• That is why we are actively recruiting new Volunteers to be able to meet the need of all Young People who are in distress and need the support that Childline provides.

Training

• Childline offers a full 12 week online training programme to new Volunteers. This consists of one 4 hour session per week.
• During the training, you will meet other Volunteers in your cohort and have access to your 2 dedicated Childline Trainers.
• As part of the training, you will also go in person to the London Base for observation and mentored shifts which give you a face to face insight into how the Counselling Room works.
• You will also have access to a dedicated Volunteer Engagement Lead to give you a London Base tour (optional) and generally be on hand to answer any questions or queries you may have - big or small, if they matter to you they matter because you are giving your time to volunteer and Childline wants to offer you every level of support.
• Once you pass through training and become a qualified Childline Volunteer Counsellor, the development opportunities do not stop there. You will have access to a multitude of mandatory and optional training courses that are accredited and 100% free to all Volunteers.

Supporting men in crisis, saving lives: James’ Place provides vital, life-saving therapy when it’s needed most. Join James' Place as a Trustee and help us transform support for men in suicidal crisis.

Location: Flexible within the UK

About James’ Place

James’ Place Charity was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it. We know that suicide is the biggest killer of men under 50, and we know that many men find it difficult to reach out for help.

James’ Place was set up to make the experience of finding help as easy as possible. James’ Place offers men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected.

We have been chosen as one of the charities for The Times and The Sunday Times Christmas Appeal 2024 and we were also thrilled to win two awards at the Royal Society for Public Health and Wellbeing Awards, winning the Public Health Minister’s Award for our innovation and strong academic focus on prevention and inclusion, as well as our regional spread and scale.

About the roles

We’re at an exciting point in our history. As we continue on our growth trajectory, our current Board and Executive team are looking to strengthen and diversify our board to support this growth, including establishing a new centre in Birmingham, reaching more men in crisis, and saving lives.

Who we are looking for

We are looking for new Trustees to join our board, complementing the skills and expertise of our existing members while strengthening key areas. We’d love to hear from you if you share our values and are passionate about our work.

We are particularly keen to ensure our board includes the voices of those we support, so we are looking to hear from individuals who have used James’ Place as service users and who also bring additional skills and diversity to the board.

We also recognise the importance of diverse perspectives in building a strong board and ensuring good governance. To better reflect the communities we serve, we strongly welcome applications from people from diverse backgrounds who share our values and who can contribute to the diversity of thought.

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

We are working in partnership with New Citizens’ Gateway, a charity that empowers refugees and asylum seekers to foster a sense of belonging, integrate into the UK and rebuild their lives. They provide support for refugees and asylum seekers across London and beyond through a holistic model and multifaceted approach, which acknowledges the whole person and all their physical, social, emotional, and spiritual needs. Their services including advice and guidance, campaigning, ESOL classes, community classes and groups, counselling, wellbeing services, youth activities and mentoring. 

New Citizens’ Gateway (NCG) are actively developing their Board and are now seeking new Trustees, bringing fresh skills and professional backgrounds to help continue their growth. The new trustees will join a collaborative and ambitious team and will be responsible for providing strategic support related to their area of expertise and support overall governance and leadership of the organisation.

NCG wants its Board to reflect the people it serves, so they actively encourage candidates to apply with lived experience of the refugee and/or forced migration journey to rebuilding your life in the U.K.

Key skills and experience are sought, although not limited to, the following areas: 

• Finance / wealth management
• Fundraising
• Marketing and communications
• Youth work
• NGO leadership

However, the Board is open to expressions of interest from candidates who do not possess skills in these areas, but that would like to be considered as a Board member. 

Board meetings are held four times a year (hybrid) in addition to attending occasional networking, fundraising and ceremonial events and meetings. All reasonable expenses will be covered by the charity. We anticipate a 1-2-hour monthly time commitment. 

If you do not match the criteria for this role, please don’t be put off from applying - training and support can be agreed for the right candidate.

For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your expression of interest should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date: 12th May 2025

Charisma vetting interviews must be completed by the EOD on Monday 19th in preparation for submission to NCG on Tuesday 20th May.

Interviews with NCG: TBC

ETS are looking for mature Christians who want to become “Discipleship Leaders”

Do you have an hour or so a week to disciple a new believer or someone who wants to grow in their faith?

If so, ETS will provide the tools to help you do this, with our training, support, experience, and manuals.

ETS stands for “Equipping the Saints” and that is what we do: we will equip you to become a Discipleship leader, as part of our team.

HF Mencap is looking for new trustees to expand the skills within its board. This initiative comes as the organisation embarks on a new strategy and experiences a period of growth, made possible by the appointment of a new CEO.

What will you be doing?

HF Mencap  is the only disabilities charity in Hammersmith and Fulham that focuses solely on people with learning disabilities, autism, and other developmental conditions. The Charity provides a range of service-user led activity: Community Advocacy, a Youth Development Project for young adults, and a 6 Day a week Service where the focus is on peer support and skills development through a range of inclusive activities.

As a Trustee you will help HF Mencap continue to provide the highest standards of professional, specialist support and care for the people who use our services and set a clear, ambitious direction for the charity’s future. The Trustees have overall responsibility for ensuring the charity is well-run and meets legal requirements, charitable objectives, and those of good governance. You will use your personal skills and experience to help the Board of Trustees in reaching structured and sound decisions.

What are we looking for?

We are looking for candidates who are based in London. You may or may not have been a Trustee or worked in the voluntary sector. 

We would love to hear from individuals who have personal experience with learning disabilities and/or autism, as well as parents or caregivers of those affected. Additionally, we are interested in hearing from professionals who have worked with people with these disabilities. Alternatively experience in fundraising or as a company secretary would be a plus.

Whatever your circumstances you feel strongly about the cause of HF Mencap and want to combine your expertise and passion to create a better world for people with learning disabilities and autism. You are willing to bring your skills and experience to the table to help shape HF Mencap’s future. You are enthusiastic, able to commit time and effort, and enjoy  working as part of a team.

The role is voluntary, with any necessary out of pocket expenses reimbursed. Appointment is for a three year term with the opportunity to be re-appointed for a further term up to three years.

What difference will you make?

The current social and economic pressures have put the needs of those living with learning disability further down the national agenda. You will be helping to keep their voice heard and enabling a local charity to take an even more active role in helping to address the inequality faced by so many of them.

Before you apply

Please contact us via Reach with a cover letter detailing why you are interested in this role and your relevant experience.

Overall purpose

Our Youth Club helps young people with complex medical needs and/or special educational needs to build confidence and develop independence and life skills. The Youth Club assistant will help the Activity Leads deliver our youth club for these young people and their siblings.

What will you do?

• Assist with various sports and leisure activities (e.g. table tennis, bowling, climbing), supporting the young people attending the club to participate
• Work with young people 1:1 or in small groups
• Help set up and clear away at the beginning and end of the sessions
• Participate in a briefing and de-briefing session before and after the club to help evaluate the skills, strengths and weaknesses of the young people after each session
• Help with any special projects the young people would like to do
• Attend initial training (half day)
• Attend a 1 hour supervision monthly meeting
• Liaise with the Youth club Lead in case of questions/difficulties
• Follow The Maypole Project policies and guidelines at all times whilst volunteering

Responsible to

Phil Price (Activities Manager)

Location

Activities currently take place across the Bromley borough with regular outings to leisure facilities across South East London.

Time Commitment

Youth club takes place every week on Thursday evenings.

Benefits to the Volunteer

• High quality training and support
• Experience of working with children with disabilities
• Experience in the field of youth development
• Become part of a friendly staff and volunteer team at The Maypole Project

About The Maypole Project

The Maypole Project provides a lifeline of support for children with complex and life threatening illnesses and their whole family. We provide a range of support services to all members of the family from diagnosis through treatment and beyond.

Person Specification

Education & qualifications

• Good general education (essential)
• Coaching qualifications and badges (desirable)
• Counselling, and/or childcare qualifications (desirable)
• First Aid training (desirable)

Previous experience

• No previous experience is required as training is provided (essential)
• Experience of working with children and young people (desirable)
• Experience of sports training with children of mixed ability (desirable)
• Working with people from a diversity of backgrounds (desirable)
• Working with diversity of disability in families (desirable)

Skills & knowledge

• Good communication and interpersonal skills (essential)
• Teamwork skills (essential)
• Knowledge of disability and how it can impact on families (desirable)

Attributes

• Self-motivated (essential)
• Able to work flexibly (essential)
• Approachable (essential)
• Ability to empathise with families in difficult situations (essential)
• Discreet and able to adhere to confidentiality procedures (essential)
• Commitment to equal opportunities and a non-judgmental attitude (essential)
• Reliable and punctual (essential)

Thanks for your interest in volunteering for The Maypole Project

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Overall purpose

Assist the Activities Lead to support children and young people with complex medical needs and special educational needs (and their siblings) at our inclusive activity clubs. We currently run a weekly sports/games after school club.

What will you do?

• Assist with various sports, games and/or musical activities as requested by the children 
• Work with children 1:1 or in small groups depending on the needs of individual children
• Help set up and clear away at the beginning and end of the sessions
• Participate in a briefing and de-briefing session before and after the club to help evaluate the skills, strengths and weaknesses of the children after each session 
• Attend initial training (2 hours)
• Attend a 2 hour supervision monthly meeting
• Liaise with the Activities Lead in case of questions/difficulties
• Follow The Maypole Project policies and guidelines at all times whilst volunteering

Location

Activity Clubs – Bromley

Time Commitment

After-school clubs take place on Wednesdays 4.45pm - 6.15pm in term-time. Ideally we are looking for volunteers who are interested in volunteering every week at one or more of these sessions. We are happy to discuss other arrangements with individual volunteers. We also havea  youth club on Thursday evening. 

Benefits to the Volunteer

• High quality training and support
• Experience of working with children with disabilities 
• Experience in the field of sports development 
• Become part of a friendly staff and volunteer team at The Maypole Project

About The Maypole Project

The Maypole Project provides a lifeline of support for children with complex and life threatening illnesses and their whole family. We provide a range of support services to all members of the family from diagnosis through treatment and beyond.

Person Specification

Education & qualifications

• Good general education (essential)
• Coaching qualifications and badges (desirable)
• Counselling, and/or childcare qualifications (desirable)
• First Aid training (desirable)

Previous experience

• No previous experience is required as training is provided (essential)
• Experience of working with children and young people (desirable)
• Experience of sports training with children of mixed ability (desirable)
• Working with people from a diversity of backgrounds (desirable)
• Working with diversity of disability in families (desirable)

Skills & knowledge

• Good communication and interpersonal skills (essential)
• Teamwork skills (essential)
• Knowledge of disability and how it can impact on families (desirable)

Attributes

• Remain calm under pressure (essential)
• Ability to deal with challenging behaviours (after training and with support) (essential)
• Ability to empathise with families in difficult situations (essential)
• Discreet and able to adhere to confidentiality procedures (essential)
• Commitment to equal opportunities and a non-judgmental attitude (essential)
• Reliable and punctual (essential)

Thanks for your interest in volunteering for The Maypole Project

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Here at Youth4Youth, we have grown a strong, tight-knit community of individuals who are passionate about making a difference and improving the lives of young people across the UK. Our growing team of volunteers all contribute, significantly, to the impact that we have as a charity on our direct beneficiaries, regardless of the department that they work in of the level of time that they are able to commit. Our services primarily offer a peer-support network to young people right across the UK, allowing them to access a peer mentor who is of a similar age to them and somebody that they feel more comfortable speaking with.

If successful, you will be joining a growing team of diverse, but likeminded individuals, collaborating to increase the reach of the Charity and improve support provisions available to young people. All of our volunteers and employees are remote workers, but that doesn't stop us keeping in touch and maintaining a strong positive culture amongst our whole team.

About the role

As the Charity continues to grow, with a focus on developing commercial branches and advancing our charitable branches, we are seeking an experienced individual who has experience in Law or as a Company Secretary. This individual would report directly to our General Counsel, volunteering on an ad-hoc basis to provide support to the General Counsel and the Board of Trustees & Directors on all company secretarial matters.

Responsibilities 

• Liaise with the General Counsel and team of Paralegals to ensure timely completion of required actions, within mutually agreed timeframes, to support the growth of the Charity.
• Be present at meetings of the Trustees and Directors of the Charity and subsidiary companies to present Company Secretary business, ensure the smooth running of such meetings and take accurate notes.
• Prepare and circulate the formal minutes of Board meetings for review, and approval, and ensure appropriate filing of all approved minutes.
• Prepare and circulate for approval any required resolutions made by the Board of Trustees and Directors, and ensure appropriate filing of all approved resolutions.
• Facilitate the filing of all notices to both Companies House and the Charity Commission as required.
• Provide additional secretarial support to the Legal Team, supporting the General Counsel, other Legal Counsel and the Paralegals as required. 

Skills 

• Have experience as a practicing solicitor, paralegal, legal assistant or company secretary.
• Ability to process information quickly and take detailed notes to record conversations accurately.
• Ability to understand the broad functions of the organisation and interpret discussions to fit that understanding.
• Organisation and time management skills are required to ensure that deadlines are met, both internally set and regulatory deadlines.

Our mission is to continue to grow towards becoming one of the best charities in the UK. Our aim is to do this by building a diverse team, rich with different backgrounds and perspectives. Therefore, even if you feel you only are a 75% match, we would still love to hear from you. Skills can be learned, but diversity cannot.

Benefits of volunteering with Youth4Youth

We recognise that you will be joining us and giving your time as an 'in-kind' donation, but there must be benefits for you too. When joining our team, you will be open to the following benefits:

• Professional and personal development opportunities in a variety of skill areas through volunteering in real roles. This may be general development or tailored to your specific needs or ambitions
• Becoming a member of a strong network of likeminded individuals, spread across the UK, who you can connect with and collaborate with both within and outside of the Charity
• Access to bespoke discounts, specifically designed for non-profit workers and Youth4Youth volunteers
• Opportunities to truly shape the future of the Charity, having a direct influence over the impact that Youth4Youth has on its direct beneficiaries

The hiring process

Our hiring process typically has two stages 

1. Video or Written Application (when applicable) 
2. Interview with the Volunteering Coordinator for that role

Some roles will have extra stages but we’ll let you know as early as possible if so.

Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.

Our challenge
The Community Fundraising Team is an integral part of The Charity Fundraising Portfolio, with an income target of £3.6 million in 2024/25 and the team consists of Community Fundraisers based across the UK.

Our role is to provide fundraising advice and support to our DIY individual fundraisers, Supporter Groups, Community Organisations and Regional Corporates.

How can you help?
We are recruiting a team of Community Fundraising Volunteers to help us provide our amazing DIY individual fundraisers with the best possible experience when contacting The Charity for information or fundraising advice. We want to be able to engage with our fundraisers and respond to queries efficiently, whilst also spotting further fundraising opportunities 
for our expert team of regional Community Fundraisers.

As part of a team of Community Fundraising Admin Volunteers, you’d help us to: 
• Manage the Community Fundraising Team inboxes.
• Respond to our Fundraisers by their preferred choice, including phone, email etc.
• Identify opportunities for further engagement by the relevant Regional Community Fundraiser.
• Update our CRM with details of the Fundraiser, their DIY event and any action taken in response to their contact with us.
 

What impact will you have?
You’ll play a vital role in the Community Fundraising Team, helping us provide the best possible experience to our fundraisers.

We’re looking for...
Someone who is passionate about The Charity and our vision. You’ll also need to be: 
• Proficient with IT— including CRM software & MS Outlook
• Confident and friendly with strong written and verbal communication skills
• Able to identify new opportunities to raise awareness and funds 
• A good team player who understands the importance of collaboration

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people 
with disabilities, and other underrepresented communities.

What can you gain from volunteering?
• You’ll have the opportunity to utilise your existing skills, while developing and learning new ones to take forward into the future 
• You’ll join a friendly, passionate team and develop an understanding of how this team at The Charity operates. 
 

Time commitment
We’d ideally be looking for volunteers to commit to volunteering for one day per week (either one full day or two half days), as ideally we are looking for cover across the full working week. The role is home based.
 

Practical considerations
You will receive a full induction to The Brain Tumour Charity and specific training for the role, as well as ongoing direction from one of our Senior Community Fundraisers, who will be your key contact. We carry out reference checks for all individuals who will be volunteering with us on a regular basis. Volunteers may be required to complete some internal data protection and disclosure documentation before commencing the role. Volunteers must be over 18. We encourage volunteers to claim for any reasonable expenses that are incurred in the course of their volunteering with the Charity. 
 

Need support with the application process?
We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, please do get in touch.

Our challenge
The Community Fundraising Team is an integral part of The Charity Fundraising Portfolio, with an income target of £3.6 million in 2024/25 and the team consists of Community Fundraisers based across the UK. Our role is to provide fundraising advice and support to our DIY individual fundraisers, Supporter Groups, Community Organisations and Regional Corporates.

How can you help?
We are recruiting a team of Community Fundraising Volunteers to help us provide our amazing DIY individual fundraisers with the best possible experience when contacting The Charity for information or fundraising advice. We want to be able to engage with our fundraisers and respond to queries efficiently, whilst also spotting further fundraising opportunities 
for our expert team of regional Community Fundraisers.

As part of a team of Community Fundraising Admin Volunteers, you’d help us to: 
• Manage the Community Fundraising Team inboxes.
• Respond to our Fundraisers by their preferred choice, including phone, email etc.
• Identify opportunities for further engagement by the relevant Regional Community Fundraiser.
• Update our CRM with details of the Fundraiser, their DIY event and any action taken in response to their contact with us.

What impact will you have?
You’ll play a vital role in the Community Fundraising Team, helping us provide the best possible experience to our fundraisers. 

We’re looking for...
Someone who is passionate about The Charity and our vision. You’ll also need to be: 
• Proficient with IT— including CRM software & MS Outlook
• Confident and friendly with strong written and verbal communication skills
• Able to identify new opportunities to raise awareness and funds 
• A good team player who understands the importance of collaboration

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people 
with disabilities, and other underrepresented communities.

What can you gain from volunteering? 
• You’ll have the opportunity to utilise your existing skills, while developing and learning new ones to take forward into the future 
• You’ll join a friendly, passionate team and develop an understanding of how this team at The Charity operates. 

Time commitment
We’d ideally be looking for volunteers to commit to volunteering for one day per week (either one full day or two half days), as ideally we are looking for cover across the full working week. The role is home based.

Practical considerations
You will receive a full induction to The Brain Tumour Charity and specific training for the role, as well as ongoing direction from one of our Senior Community Fundraisers, who will be your key contact. We carry out reference checks for all individuals who will be volunteering with us on a regular basis. Volunteers may be required to complete some internal data protection and disclosure documentation before commencing the role. Volunteers must be over 18. We encourage volunteers to claim for any reasonable expenses that are incurred in the course of their volunteering with the Charity. 

Need support with the application process? 
We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, please do get in touch.

Our challenge
The Community Fundraising Team is an integral part of The Charity Fundraising Portfolio, with an income target of £3.6 million in 2024/25 and the team consists of Community Fundraisers based across the UK. Our role is to provide fundraising advice and support to our DIY individual fundraisers, Supporter Groups, Community Organisations and Regional Corporates.

How can you help?
We are recruiting a team of Community Fundraising Volunteers to help us engage with our amazing DIY fundraisers through a variety of Social Media channels, including our Regional Facebook Pages. We aim to inspire, motivate and advise our DIY fundraisers via social media to maximise fundraising opportunities across the UK. To do so, we want to be able to engage with our community in an exciting, informative and consistent way. As part of a team of Community Fundraising Social 
Media Volunteers, you’d help us by:
• Supporting us to develop and manage the Community Fundraising Team Social Media Plan for 2025/26.
• Supporting us to create inspiring and motivating engagement opportunities with our DIY & Supporter Group community, utilising all our Social Media Channels.
• Updating our CRM with details of the Fundraiser, their DIY event & any action taken in response to their contact with us.

What impact will you have?
You’ll play a vital role in the Community Fundraising Team, helping us provide the best possible experience to our fundraisers.

We’re looking for...
Someone who is passionate about The Charity and our vision. You’ll also need to be: 
• Confident in communicating at all levels, with strong copywriting & social media experience
• Confident with the use of Hootsuite (or similar Social Media software), CRM & MS Outlook.
• Able to identify new opportunities to raise awareness and funds.
• A good team player who understands the importance of collaboration

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people 
with disabilities, and other underrepresented communities.

What can you gain from volunteering? 
• You’ll have the opportunity to utilize your existing skills, while developing and learning new ones to take forward into the future 
• You’ll join a friendly, passionate team and develop an understanding of how this team at The Charity operates. 

Time commitment
We’d ideally be looking for volunteers to commit to volunteering for one day per week (either one full day or two half days), as ideally we are looking for cover across the full working week. The role is home based.

Practical considerations
You will receive a full induction to The Brain Tumour Charity and specific training for the role, as well as ongoing direction from one of our Senior Community Fundraisers, who will be your key contact. We carry out reference checks for all individuals who will be volunteering with us on a regular basis. Volunteers will be required to complete some 
internal data protection and disclosure documentation before commencing the role. Volunteers must be over 18. 
We encourage volunteers to claim for any reasonable expenses that are incurred in the course of their volunteering with the Charity. 

Need support with the application process? 
We are committed to being inclusive and recognise that there may be a number of ways we could support you through the application process. If there’s any adjustments we can make to help you fully engage in the process, please do get in touch. 

About the Role

Your mission will be leading efforts in safeguarding Onja’s legal interests as it continues to grow.

Responsibilities:

• providing accurate, relevant and timely advice to management and staff on a needs basis in respect of a broad range of issues, with a particular focus on employment law and dispute resolution;
• ensuring compliance with all laws and regulations that apply to the organisation;
• managing and mitigating legal risks by designing and implementing organisational policies and procedures;
• collaborating with third parties, including external counsel and regulators, as needed; and
• designing and delivering legal training to the organisation;

Requirements:

• Twelve month commitment (this ensures sufficient time to make a truly meaningful impact) with potential to renew/extend.
• Excellent written and verbal communication skills in English.
• Bachelor of Laws or equivalent 
• Legal industry experience preferred
• Strong stakeholder management skills.
• High degree of professional ethics and integrity.
• Strong analytical and research skills.
• Ability to work well within a team and individually.
• Professional legal qualification and/or exposure to employment law/dispute resolution would be a plus

Shout is the UK’s only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. When people text 'Shout' to 85258, they are connected to a Shout Volunteer for a text conversation. Our volunteers provide a safe space for people to share what's causing them distress, while showing warmth and compassion.

Tasks and Responsibilities

If your application is successful, you’ll be enrolled in a training group. New groups start every two weeks.

Shout Volunteers receive 25 hours of free training in communication, listening, managing and assessing risk, and problem solving. The training is self-paced and done online. You’ll learn how to bring people in distress to a place of calm and practice skills that will be useful to you throughout life.

As we are investing in you throughout your time with us, our hope is that you will complete the training in a timely manner and look at this as a longer term commitment. The experience you gain over time is valuable and our goal is to have volunteers commit to 200 hours on the platform, which can take up to two years to complete, as we ask you to take one 2-4 hour shift per week. 

Our Volunteer Training Support team is here to support you, answer any questions and provide feedback during training and throughout your time with Shout. You’ll be joining an incredibly supportive volunteer community and have access to the resources you need to do your role.

As a volunteer, you’ll be supporting people in distress, so it’s important we see the skills required to do that while you are in training. While most trainees complete the training and go on to volunteer, not everyone will pass the training. If this happens, there are other ways you can still support us.

Selection Criteria

A Shout Volunteer is kind and compassionate, a good listener, and has the ability to remain calm when supporting people in crisis. You will also:

• Understand the difference between being friendly and being a friend

• Be aware of your own mental health and wellbeing

• Be open-minded

• Be supportive

• Be reliable

• Be discreet and able to respect confidentiality at all times

• Be accepting and non-judgemental

• Be passionate about contributing some of your time to a cause such as Shout

• Adopt a growth mindset, and be willing to accept feedback

Requirements

• You must live in the United Kingdom or New Zealand while volunteering. 
• You must be over 18 years of age.
• You will need a reliable internet connection and a private place to take your shift.
• All of your volunteering must be done using a laptop or desktop computer and Google Chrome.

It’s worth spending time thinking about the nature of the role, and whether it’s right for you. We support all texters, regardless of race, religion, sexual identity or issue. You will need to be comfortable addressing topics frequently discussed with texters (suicide, self-harm, depression, etc.) without compromising your own mental health. 

Before you apply, please consider whether either of the following applies to you:

• Have you recently experienced grief, loss or change issue/s? For example; someone close to you has been ill or has died, you’ve lost your job, your relationship has ended.

• Is your current mental health and wellbeing in a place such that the stress and pressure of listening to the challenges of others would bring additional burden to you personally?

Benefits to Volunteers

The role is rewarding and can save lives. Shout Volunteers tell us they gain a sense of pride, satisfaction and purpose from taking conversations. They also tell us that their own wellbeing increases, they learn valuable skills and gain experience they can use at work and in their personal lives.

Volunteering can also be a great addition to your CV. You do not need to have any past experience in mental health to be a Shout Volunteer - we’ll provide you with all the training and support you need to do the role.

Application Process

You will need to create your account and fill in the application using a laptop or desktop computer and in a Google Chrome browser. This is a standard requirement for all of our systems at Shout, from the application through to the platform.

You should leave up to an hour to complete the form. As Shout is a text based service and we do not conduct in person interviews for our volunteer candidates what you write in your application and the strength of your references are how we get to know you. 

We appreciate when candidates take the time to write thoughtful, considered answers. We recommend you review your application with an eye toward things like spelling, grammar and punctuation. While some of our texters will occasionally reach out using more informal text speak, our volunteers respond in full sentences and double check their messages for accuracy before hitting send. 

Your application will be reviewed once we have received responses from both of your references. We ask for a personal reference and a professional reference. The personal reference can be a friend or colleague but the other must be someone who knows you professionally or has supervised you in some way. 

This could be a manager or supervisor from where you work or a teacher or educator from where you study. We recommend you choose references who are able to speak to your ability to fulfil the selection criteria outlined above.

We do not accept references from family members. This includes your partner or their relatives, your children, siblings, aunts, uncles, cousins, grandparents or godparents. 

Please allow up to a month for us to review your application and return a decision. 

If your application is approved, you can book your place on training. Training groups usually start every two weeks and spaces are available to book a couple of months ahead. While you are in training and before you are allowed on the platform we will carry out a background check.