Counselling Service Manager Jobs

Recovery and Connect Worker

We’re looking for a highly motivated Recovery and Connect Worker with experience and knowledge of working with people to achieve goals.

If you are passionate and committed to supporting people in their recovery journey, with previous experience, and the ability to work independently and part of a larger team, then apply today!

Position:Recovery & Connect Worker

Location: Surrey Downs

Hours: 37 hours a week

Salary: £30,300 (per annum)

Contract: 12-month Fixed Term Contract

Benefits: Pension, Employee Assistance Programme

Closing Date: Sunday 10th November

Interviews: Wednesday 13th November

The Role

Recovery and Connect is a project delivered in partnership with Surrey and Borders Partnership NHS Foundation Trust. The Recovery and Connect Worker will work intensively with a caseload of individuals identified by the HomeFirst alliance, who have a pre-existing mental health concern and to support them to access ongoing community services. The role will involve working as part of a team aligned to the shared care forum to support vulnerable service users.

About You

With a diploma or degree in appropriate subject i.e. counselling, psychology, social work, probation, mental health, Health and Social Care (level 3) and community experience of mental health, wellbeing, or behaviour change work with adults, you will have:

• The ability to work collaboratively within a multidisciplinary team (statutory and voluntary).
• An understanding of confidentiality, consent, information sharing, including GDPR.
• An understanding of Safeguarding policy and practice.
• Good communication and written skills and a commitment to accurate and confidential record keeping.
• The ability to interact effectively with the clients, colleagues and other professionals whilst retaining clear boundaries.
• The ability to work to all the policies, procedures, and standards of the service and joint working arrangements with statutory and voluntary sector partners.
• Extensive knowledge and understanding of mental health issues.
• Knowledge and skills of engagement, motivational, and behaviour change approaches.
• Knowledge and understanding of community working, lone working, and ability to maintain safety whilst working in the community.
• The ability to use supervision effectively.
• A good understanding of personal limitations, ability to identify when to seek advice and support, and deal with issues in a professional manner.
• The ability to manage any challenging behaviour from clients.
• The ability to self-manage a caseload.

About the Organisation

The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.

Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.

This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.

You may also have experience in areas such as Counselling, Counsellor, Mental Health Counsellor, Psychology, Social Worker, Social Work, Probation, Criminal Justice, Mental Health, Health and Social Care, Mental Health Recovery Worker, Mental Health Worker, Mental Health Support Worker, Connect Worker, Community Connect, Social Welfare, Recovery Support Worker. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Policy and Campaigns Manager is responsible for leading on CLAPA’s campaigning and policy work across the UK.  This is a new direction for CLAPA and a key part of the role will be to develop a clear strategy and action plan to ensure a focused and targeted approach to this area of work.   

The post-holder is responsible for ensuring that work is delivered to the highest standard and that the wider staff team and board of trustees are kept informed on progress and development.

Recovery Practitioner - Harrow

We have an exciting opportunity for a Recovery Practitioner to join one of the largest charities in the country on an initial temporary basis.

This is a rolling contract, where you would be required onsite from 9am to 5pm, Monday to Friday.

This is an exciting opportunity for someone who has dealt with substance misuse issues and is hoping to advance in their career with an organisation that will help them further their personal and professional growth.

Responsibilities:

Assisting clients when they first join the programme and identify the best course of action for their recovery

Minimising the harm that drugs and alcohol do to clients and the larger community

Acting as an advocate for partnership services

Assisting service users with their social (re)integration so they can live meaningful lives by encouraging self-determination, resilience and recovery

Facilitate group sessions to provide service users with structured information at different phases of their recovery

Experience Required:

Possess a thorough awareness of substance misuse issues or have previous experience working in a related field

Possess a solid working understanding of drug and alcohol services, interventions, and best practices

Capacity to successfully manage change while putting the interests of service users first

Recognise the significance of information governance procedures and adhere to all required safety measures

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Job Title: Fundraising Support Officer

Reporting to: Supporter Care Manager

Hours of work: 37.5 hours per week

Salary: £28,000 - £32,000 per annum

Closing Date: 24 October 2024

Location: Royal Trinity Hospice, Clapham (Hybrid)

About Compton

Compton is the UK’s leading fundraising consultancy - with seven decades of experience managing successful annual, capital and legacy campaigns for charities and not-for-profit organisations.

Our clients recognise Compton as ‘the trusted name in fundraising’, thanks to the transformational contributions we make. We are proud of our history and track record, and the ‘Compton Way’ continues to deliver extraordinary fundraising results, even in today’s challenging operational and economic conditions.

Vacancy

Royal Trinity Hospice is the UK’s oldest hospice and serves a community of 750,000 in central and southwest London. Trinity delivers specialist end of life and palliative care at the Hospice and in the community – including support and counselling services for family and friends. Trinity’s ability to deliver its outstanding care to patients and their families is reliant on the Compton fundraising team at Trinity delivering ambitious funding results. We have a long record of success in generating income and sustainable growth across all income streams for the Hospice.

The position of Fundraising Support Officer is a vital role within our Supporter Care team. The Supporter Care team is often the first point-of-call for Trinity’s supporters and fundraising queries – with communication across phone, e-mail and post channels.

The Fundraising Support Officer provides an important part of the donor experience ensuring that all transactions are processed accurately, and donations are thanked in a timely manner.

The role supports the wider Fundraising team and fundraising activities across eleven income streams.

As Fundraising Supporter Officer, you will:

• Process cash, credit/debit card and CAF donations received via post, telephone and online platforms (e.g. JustGiving, Stripe, Enthuse).
• Thank donors appropriately, liaising with Fundraising Managers as needed.
• Perform bank statement reconciliation, which includes processing standing orders, direct debits, online giving and legacies.
• Answer incoming calls to the Fundraising Team and respond to general email enquiries, maintaining Trinity’s clear tone of voice and style.
• Work as part of the wider Fundraising team providing support and participating in other duties where required.
• Support and attend fundraising events, occasionally outside of normal working hours.
• Work in a hybrid model of some days in the office and others from home.

Experience, knowledge and skills desired:

• A desire to represent the client charity with enthusiasm, professionalism and authenticity.
• A passion for working within a team delivering results that empower a charity to meet their charitable objectives.
• Excellent verbal and written communication skills.
• Excellent attention to detail.
• Experience in processing income and handling of monies securely.
• Experience of delivering excellent supporter care or customer care in a charitable or commercial setting.
• Demonstratable experience of good organisational skills.
• Knowledge of a database system and donor and client record management (most preferably Raiser’s Edge).
• A good understanding of the need to accurately input and record all donor details – particularly consent and Gift Aid information.
• Some knowledge on GDPR and other data protection regulations governing interactions with donors and the recording and use of information. 

Company benefits

• Annual leave 25 days plus bank holidays
• Standard Life pension scheme with Company contributions starting at 3%
• Non-contributory life assurance scheme
• Compton professional development and mentoring opportunities
• Employee Assistance Programme – offering free 24/7 support + counselling and advice

Based in one of St Giles’ offices across Wales, Cardiff, Newport, Swansea or Wrexham with frequent travel across Wales (hybrid working to be considered)

Are you an influential, collaborative and compassionate individual with a proven record of managing and supervising staff to successfully deliver services with KPIs, quality standards and/or targets?  Do you have experience of working in or managing services supporting male offenders (age 18+) in community settings?

If so, St Giles is looking for a Financial Wellbeing Project Manager to join our team and support the management of HMPPS Contracts delivering Financial Wellbeing services across Wales.

About St Giles Trust 
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this vital role

Our successful candidate’s focus will be to provide operational management support across one or more contracts awarded by the HMPPS to deliver Finance, Benefit and Debt (FBD) services in Wales.  This will see you provide leadership and operational management support in debt and welfare benefits to a team of Financial Wellbeing Coaches (FWCs), Team Leaders and Administration team employed in the delivery of the contracts, and to plan and support the day-to-day workload for the team and setting performance objectives with the team and monitor progress.

You will also be expected to monitor and manage all aspects of delivery and performance to ensure compliance with policy and procedures and to manage partnerships including local and national delivery partners and any agencies with whom we are developing referral arrangements. Developing and maintaining strong working relationships with local Wales Probation managers and staff and other external stakeholders is an essential part of this role, as is providing regular reports in a range of formats to the Service Manager and monitoring use of the Customer Approved Database including regular reports on usage to ensure accuracy and timeliness of inputting by teams.

What we are looking for

• Experience of working in or managing services supporting challenging people
• Experience in working in or managing multi-agency partnerships working towards common objectives and outcomes
• Evidence of training at specialist level in money and/or welfare benefits advice from an accredited training provider
• Knowledge and understanding of the requirements of managing a caseload
• Wide range of money advice knowledge, budgeting, dealing with priority and non-priority debts, County Court/High Court options, insolvency options and welfare benefits
• Ability to coach and mentor staff to motivate and facilitate optimum performance in a team
• Strong IT, interpersonal and communication skills, both verbal and written.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.

Closing date: 10 November 2024. Interview date: TBC 2024.

*pay award pending

Citizens Advice Manchester is a charity which provides free, independent, confidential and impartial advice. We have an exciting opportunity for you to join our Business Development Team.

We are searching for a motivated, highly experienced Relationship & Account Manager to support our Business Development Team in establishing and maintaining positive relations with the Local Citizens Advice Network, business partners and other external stakeholders.

The successful candidate will be a goal oriented strategic thinker with a customer-centric approach. They will have excellent communication and interpersonal skills, as well as a strong understanding of customer service principles and the ability to build relationships with customers and develop strategies to enhance client satisfaction.

We are seeking a candidate with at least two years experience in a Client Relationship Manager role, or similar and who has the ability to manage multiple stakeholders and projects simultaneously. If you have a demonstrable track record in networking, building successful relationships, persuading and influencing strategic and operational stakeholders you may just be the person we’re looking for!

We value all our people and can offer a supportive culture within a charity setting that is committed to social justice. The above role attracts a rewarding remuneration package with excellent terms including:

• Flexible working week
• Comfortable and modern City Centre location with free tea and coffee!
• Hybrid working (following successful probation period)
• Pension, Cycle to Work and Life Assurance Schemes
• Health Plan with 24/7 Employee Assistance Programme
• Generous holiday entitlement of 25 days per year (additional to bank holidays), rising to 30 with long service

Interested in applying?

Head to our website where you can download a full Job Pack, submit your CV and begin the application process.

Closing Date: 10am on Monday 21 October 2024

Interview Date: Monday 28 October 2024

Senior Fundraising Manager

Are you a driven, articulate professional with a passion for making a tangible difference in the lives of children and families? Are you ready to make a profound impact on the lives of vulnerable children and their families?

We are looking for a Senior Fundraising Manager to join the team in this home based role.

Position: 2443 Senior Fundraising Manager, Grants & Tenders

Location: Homebased

Salary: £39,595 to £46,671 per annum

Hours: Full-time, 37 hours per week

Contract: Permanent

Closing Date: 23 October 2024

You will be working for one of the UK's leading children's charities, firmly supported by Christian beliefs and values, helping to support disadvantaged children and their families through delivering projects to support children, young people, their families, and communities to find long-lasting solutions to the challenges they face.

The Role

As the Senior Fundraising Manager, Grants & Tenders, you will play a vital role in driving the growth of voluntary income, with a target of reaching £5,000,000, and expanding the reach of the Family Hub services across the UK. This role is not just about numbers—it's about transforming lives.

You'll lead a dynamic team of fundraisers, crafting compelling grant applications and proposals that resonate with the charity’s mission. Your strategic thinking and proven track record in developing and managing grants will be crucial as you work alongside passionate colleagues to secure the funds that fuel this work.

Beyond managing the team, you'll be the driving force behind ensuring that grant-funded programmes are not only successful but also align with values of compassionate, fair and committed. With your leadership, you will continue to strengthen family bonds and provide life-changing support to those who need it most.

About You

You will have experience in fundraising and nonprofit management, with a track record that speaks volumes. You will have consistently generated impressive returns on investment through your ability to craft persuasive, emotive bids and proposals that resonate with donors and stakeholders alike.

Your proactive nature and strong analytical skills enable you to identify opportunities and interpret trends, always staying ahead of the curve in a fast-paced, target-driven environment. You excel in building and nurturing relationships, whether it’s within your team, across the organisation, or with external partners and donors.

As someone who thrives in a flexible, remote working environment, you are self-motivated and independent, yet a strong team player who is always eager to learn and grow. Your genuine interest in the charity’s work and commitment to its values of compassionate, fair and committed, drive you to deliver outstanding results.

About the Organisation

An innovative leading children's charity delivering projects to support disadvantaged children, young people, their families, and communities, working with a range of partners to provide creative solutions including children and family centres, school counselling, preschool nurseries, family support and children affected by imprisonment and offending.

Benefits include:

• Continuous professional development
• Regular support through supervision, appraisal & well-being initiatives
• In house learning platform
• Generous pension scheme
• Employee Assistance Programme
• Healthcare cash plan
• Charity discount scheme

The charity is committed to making a positive impact, and we're looking for someone like you. If you're ready to take the next step in your fundraising career and make a lasting difference in the lives of those who need it most, we invite you to apply and be part of the team.

We actively encourage applications from a broad and deep range of backgrounds and experiences. This post is subject to necessary safeguarding checks including an appropriate level DBS Disclosure. The organisation is a Living Wage Employer.

Please note, you must have the right to work in the UK for this role.

Other roles you may have experience with could include Fundraising, Grants, Tenders, Grants and Tenders, Bids, Grants Fundraiser, Tenders Fundraiser, Grants and Tenders Fundraiser, Bid Fundraiser, Fundraising Manager, Senior Fundraising Manager, Grants Manager, Income Generation, Income Generation Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

NAPAC is seeking Call and Email Handlers for our support services in Stockport

NAPAC provides the only free national support service for adult survivors of all types of childhood abuse. We offer specialist, confidential support to all adult survivors of any type of abuse, operated by experienced staff and trained volunteers.

We are looking for new colleagues who are empathetic and resilient with a real passion for supporting people through their healing journey. We want our team to reflect the diversity of the people we support, and actively encourage applicants with different lived experience.

NAPAC works closely with the criminal justice and public health sectors. We support survivors to navigate and understand their options with criminal and civil law, and in healing and recovery. Choice is key, and our website provides a lot of free information for survivors and those supporting them. 

As a trusted public-health organisation, people use NAPAC’s services to support their overall health and wellbeing, to build and improve their resilience, and to be able to make brave, positive choices every day – including asking for help when they need it.

Those using our services ask for support with a range of concerns, including anxiety, depression, isolation, navigating relationships, dissociative identity disorder, reporting to the police, domestic and sexual violence, boundaries, and complex post-traumatic stress. For many, contacting NAPAC is a first step to recovering from trauma and leading happier, more fulfilled lives.

NAPAC support service often hear from adult survivors that are disclosing their childhood abuse for the very first time, so sensitivity, safety and confidentiality are highly important.

So, if you are someone who is looking to make a real difference in the lives of the people we support by empowering them through emotional support, and understanding, then this job role is perfect for you.

As a support line Call Handler, you will be a key member of our dedicated team, providing emotional support and a safe environment for callers with a wide range of complex issues.

NAPAC offers full training and hands-on support for call handlers with every call they receive. You will use the knowledge and skills you’ve developed through our training to explore issues relating to childhood abuse and it how it effects adulthood and signpost callers to relevant resources and services that can provide more in-depth support. Calls are caller-led, and you will be there to empower each caller to take back control in their lives.

Key Responsibilities:

• Follow confidentiality and safeguarding policies
• Provide appropriate signposting to external services in accordance to callers identified needs.
• Ensuring that key record keeping is maintained to the required standard and contributing to service monitoring requirements
• You will have the emotional resilience to be able to support individuals who may be severely distressed, experienced trauma, and people who may be at risk of harm.
• The ability to think on your feet to support callers who may call during panic attacks or flashbacks
• Excellent communication skills, spoken and written.
• Providing email support to individuals.
• Being flexible in your approach to your work in line with changing and growing needs of the support service.
• To be Caller led and be able to keep your own personal boundaries whilst working in your own unique way.

Salary: £26,520 per annum, pro rata, plus pension and an employee benefits package.

Hours:  17.5 per week (0.5 FTE) to be worked flexibly across the week, in person. Remote and hybrid working is not available for this role.

Contract: One year, with possibility of extension subject to funding.

Closing date for applications: 10am Monday 11 November 2024.

Application is by completion of the NAPAC application form. CVs cannot be accepted.

Interview Date: Shortlisted applicants will be contacted directly. We anticipate holding in-person interviews in the weeks beginning Monday 18 and 25 November, in Stockport.

A job description and application form can be downloaded from our website

Job description: Head of Operations

Responsible to: Chief Executive Officer (CEO)

 Working hours: 30 hours per week, Monday – Friday, 10am – 4pm 

 Salary:Starting salary £28,080 - £31,200 (FTE £35,100 - £39,000)

Interview date:                    We expect to hold interviews week beginning 11/11/24

West Cornwall Women's Aid provides vital support to women and children who have faced any form of domestic abuse and/or sexual violence, at any stage of their life. The women we serve are at the heart of our mission, and their voices shape the direction of our services. We are committed to raising awareness about violence against women and girls and to educating our community on the gender-based nature of domestic abuse and sexual violence. As an inclusive organisation, we actively work to dismantle barriers that may prevent women from accessing the support they need. As a proudly feminist organisation, our values guide everything we do. 

As the Head of Operations, you will have oversight and management responsibility for all operational aspects of service delivery. You will understand the needs of women who have experienced abuse and will ensure the services are delivered through a trauma-informed lens, including trauma stabilisation and support. You will be committed to anti-oppressive and anti-discriminatory practice and understand the multiple and intersecting forms of oppression that our service users may face. 

We welcome applications from all women with appropriate and relevant experience, particularly women from minoritised backgrounds, as they are underrepresented in our team.

Key responsibilities: 

• To line manage and supervise operational managers including Refuge Manager, Community Services Manager, Counselling Services Manager and the Volunteer Coordinator

• To participate in the recruitment, induction and training of staff and volunteers. 

• To support the emotional welfare of staff and volunteers, with an awareness of vicarious trauma and appropriate interventions

• To support line managers to develop and embed organisation-wide cultural competency

• To lead on quality assurance and case management across the organisation for the delivery of support services

• To work with line managers, supported by the CEO, to annually review services, with an emphasis on accessibility and reaching minoritised women and communities. 

• Plan and deliver internal and external training

• To review and monitor organisational strategy achievements alongside the Chief Executive on a quarterly basis

• To organise and chair meetings
• To develop creative ideas and engaging ways to showcase and actively promote WCWAid services and outcomes, including creation of promotional content
• To work with the Development Manager to develop, write and submit proposals, bids, fundraising applications to support operations

• To coordinate, with the support of relevant managers, monthly, quarterly and annual internal and external reporting ensuring that all funder requirements are met 

• To liaise with, develop and maintain good working relationships with all appropriate agencies in both the voluntary and statutory sectors at local, regional and national level

• To attend all appropriate multi-agency meetings and forums

• To ensure strong, effective and coordinated working across all service areas within the organisation

• To ensure that services comply with all statutory, legal and contractual requirements with the support of the Services Coordinator 

• To ensure all staff work within the policies, procedures and ethos of WCWAid

• Undertake all the duties of Safeguarding Lead including reporting, reviewing cases and learning, ensuring staff are trained and confident to deal with a wide range of safeguarding issues

• To support the development of a communications strategy and plan and ensure this is effectively delivered

• Support line managers to effectively manage and monitor outcomes, quality and performance to enable the highest standard of service delivery

• Reviewing, updating and managing operational risks on the organisational Risk Register

• Responsibility for the organisations Business Continuity Plan including organising the annual walk through and ensuring all key personal have access to current and accurate plan

• To work closely with the relevant operational managers to ensure that all contract compliance requirements are fully met

• To ensure that all service developments and improvements are informed by women’s voices

• To produce and support tendering and grant requirements including bidding and reporting activities

• To deputise for the Chief Executive Officer in her absence

Benefits

· Competitive salary

· Five weeks annual leave (pro rata) per annum, plus bank holidays, increasing with length of service to six weeks

· Recognition day on birthday

· Sick pay leave increasing with length of service

· Staff well-being activities

· Clinical supervision for all support staff

· Access to additional one-to-one external supervision if needed

· Access to employee helpline

· Time off for family emergencies and public duties

· Compassionate leave

· Parental leave

· A qualifying salary sacrifice pension scheme which includes a 3% employer contribution

· Eye test scheme

· Opportunity for career progression and continued learning and development through in-house and external training

Special conditions:

This job description may be reviewed and amended, subject to the needs of clients, the

organisation and funders.

The duties of the role may involve travel on a regular basis. It is a condition of employment that you can exercise satisfactory travel mobility in order to fulfil the obligations of the role.

The duties of this role will require you to occasionally work outside core office hours (during evenings and weekends), and it is a condition of employment that you exercise satisfactory level of flexibility in order to fulfil the objectives of the role.

This post is subject to continuation funding.

WCWAid is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. However, this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

If you're interested in applying, we'd love to hear from you! Please keep in mind that we'll only consider CVs that come with a supporting statement. This statement should explain how you meet the criteria listed in the job description and person specification.

Alternatively, you can apply via our application form. To get a copy of the job description, person specification, and application form, just click 'Apply now' 

You have an understanding of drug, alcohol, and health related issues, and experience of working with adults in an addictions, housing or social care setting? All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Complex Needs Practitioner (Recovery Worker).

Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. We are part of ‘One Recovery Buckinghamshire’ (ORB), a partnership between Inclusion (MPFT NHS Trust), Aquarius, and Build on Belief providing support for alcohol and drug issues across Buckinghamshire.

We are looking for three Complex Needs Practitioners (Recovery Worker) to join our team in High Wycombe.

The purpose of the role is to engage people in a variety of interventions, using a person centred approach, empowering them to reduce risk, increase resilience and achieve positive outcomes.

All Complex Needs Practitioners (Recovery Worker) work flexibly across the community and within our multi-agency partnership settings. The caseload will include a mixture of community and multi-agency referral pathways including health and social care. You will join our caring multi-disciplinary teams, to help empower you to provide quality psychosocial interventions to our diverse client groups. 

A core part of the role will be working with people to address holistic support needs across all aspects of the person’s substance use and wellbeing. This could include diverse work related to physical and emotional health, meaningful use of time, family and relationships, community engagement and activites, accommodation, physical and emotional health, offending as well as substance use (drug use and / or alcohol use).

An energetic and confident self-starter, you have a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies).  Alternatively, we’ll consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care. Experience of liaising with voluntary and statutory agencies and health professionals and engaging effectively with clients in a variety of settings is essential. You’ll also need a flexible approach, excellent record keeping and report writing skills and a willingness to work flexibly across the community and within our multi-agency partnership settings, on an outreach basis, with a central hub base at our head office.

This is a permanent full-time role requiring the post holder to work 37 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. 

To apply please submit a CV and supporting statement which should clearly outline your skills and experience.

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary.

As part of the evolution of our mental health support service, we have an exciting new role available- Complex Needs Support Worker - working a minimum of 35 hours per week.

We offer -

• A rewarding and varied job, where you make a real difference to the lives of adults with a mental health diagnosis, enabling them to live as independently as possible.
• A full induction and ongoing training to help you develop your skills. Our current training programme includes trauma informed practice, motivational interviewing, and safeguarding.
• A small, friendly team. In our 2023 survey, 100% of staff agreed Norton was a good place to work. “I enjoy feeling like I make a difference to people’s lives, and the flexible hours work with family life and commitments. It’s a great feeling knowing you have brightened up a person’s day”.
• Regular support from your line manager and colleagues.
• Generous annual leave allowance of 5 weeks per annum plus bank holidays (pro rata), with additional leave for long service
• A* health plan*, allowing you to claim back a wide range of everyday health expenses up to your annual limit, access to a 24-hour counselling service, tax and legal support, and shopping discounts
• Attractive pension scheme
• Access to Blue Light Card
• Mileage paid for car usage

Sociable working patterns, with no weekend or bank holiday working

Norton Housing and Support is Investors in People Accredited.

Job Summary:

To provide one-to-one support to Service Users with ongoing complex mental health needs, in line with individual support plans.
Supporting individuals to live successfully with their mental health condition through the use of enabling and asset-based approaches that reduce the risk of crisis and respond effectively, ensuring residents are ‘Not just coping but Living’
Following NH&S organisational values:

· Person-centred

· Empowerment

· Respect

· Inclusiveness

· Integrity

· Working in partnership

No personal care is involved.

If you have previous experience of supporting adults with a mental health diagnosis, then this role could be perfect for you! We are looking for committed individuals who are driven by a desire to make real difference to the lives of adults living within our Supported Accommodation settings.

We are looking for a candidate with:

• Minimum of 4 years demonstrable experience and / or a minimum of level 3 qualification in Health and Social Care or similar related subject
• Demonstrable experience in providing positive, engaging and enabling support for people with mental health needs that motivates and creates healthy challenges to inspire personal development.
• Demonstrable experience of applying Trauma Informed Practice within a similar role or setting
• Experience in observing and assessing complex service user behaviours and implementing strategies to remove harmful and unhealthy patterns of behaviour.
• Active listening skills and ability to apply Unconditional Positive Regard
• Ability to apply experience and knowledge to support those residents with substance misuse to enable sobriety and maintenance of recovery
• Ability to respond confidently and sensitively to manage an individual in crisis.

For more infotmation please see the full job description and person specification for the role. 

As the role involves working across our Leicester based supported housing schemes, the successful candidate will need a reasonable independent means of transport.

We aim to develop a workforce that reflects the community we serve. To this end we actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups, including members of our black and minority ethnic communities.

Any offer of employment is subject to proof of right to work in the UK and two satisfactory references (one of whom should be your last or most recent employer, where applicable). Due to the nature of the role, an enhanced DBS (criminal record) check is also required. More information about our approach to DBS checks and employment of ex-offenders can be found on our website.

To apply, please send us your CV and a covering letter explaining how you meet the person specification for the role.

Unfortunately, we are unable to acknowledge all applications. Interviews will be offered after 18th October, and will be conducted in 2 stages –

Stage 1 - ½ hr online interview

Stage 2 (if successful at Stage 1); Formal Interview Process (approx. 1.5hrs)

Norton Housing and Support are an equal opportunities employer, please make us aware should you require any reasonable adjustments during the recruitment process.

JOB TITLE:

‘Roots’ Wellbeing Support Worker

SALARY:

This role is on a salary scale of £23,281 to £27,149 per annum for working full-time 37 hours per week, where incremental points are awarded annually upon length of service.

Pro-rata this is £14,157 to £16,509 per annum for working part-time 22.5 hours per week.

CONTRACT:

Permanent

HOURS:

Part-time 22.5 hours per week (negotiable)

LOCATION:

Site based: Kings Park Hospital, Gloucester Rd, Bournemouth

BASED:

The ideal candidate must live within easy travel distance to Dorset.

CLOSING DATE:

Friday 25th October

INTERVIEW DATE:

To be confirmed

ABOUT US:

Help & Care

Starting as a small charity in 1985, Help & Care has since flourished and grown into an organisation that promotes dignity and independence for all people. We offer services in Dorset and across the Southcoast of the UK.

Help & Care has a vision of people living the lives they choose.  Everything we do is because someone, somewhere, wants something different and better out of life and we are determined to help them to make it happen.

Roots – Cultivate, Nurture, Sustain.

“To gather, nurture and sustain people affected by Mental ill health in the joint purpose of cultivating local gardens of those who cannot do it for themselves, and by recognising the importance of wellbeing through gardening.”

This is a new role offering an opportunity for someone who has an aspiration to support positive change for people and green spaces, through providing a bespoke service that touches on all of the NHS ‘Five steps to Wellbeing’ for the volunteers in its’ delivery.   

Working with Roots means being part of a team that provides a gardening service that embodies Help & Care’s vision and values and the successful candidate would be expected to take an active role in that delivery, while also taking a lead on the ‘wellbeing and coaching’ aspects for the volunteers through supporting them, utilising appropriate wellbeing tools such as ‘Wellbeing Star’ or the ‘My Wellbeing Action Plan’ for example, to record baseline data, attendance, burgeoning skill sets and impact assessments. 

For some of our longer-term volunteers this could be as simple as helping them to maintain their equilibrium and stay out of crisis or for those coming to us with vocational aspirations, then to provide a record of attendance, training and skills.   

RESPONSIBILITIES:

· Provide one-to-one and group health coaching support for people, based on what is important to them.

· Supporting volunteers and maintain records.

· Support local health, social care, and voluntary sector professionals to make appropriate referrals of the service.

· Participate in regular support supervision and continual learning.

· Assist with practical day-to-day running of the service.

· To provide professional gardening service to our customers whilst working with our volunteers.

REQUIREMENTS:

· Self-motivated and use of initiative

· Person-centred values

· Understanding of Mental Health Needs

· Willing to undertake garden work

· People organisation skill

· Proficient with MS Office

· NVQ Level 2 or equivalent Horticulture/Garden Maintenance desirable

· Mental Health First Aid training is desirable

BENEFITS:

· Annual Leave: 28 days per annum plus bank holidays. (Pro-rata for part -time employees)

· Birthday Leave: All Staff receive their birthday off work as paid leave (1 day)

· Buy Extra Annual Leave: Staff can purchase up to one week’s extra annual leave in addition to their annual entitlement

· Flexible working: A range of flexible working arrangements

· Employee Health & Wellbeing Service: Offering healthcare treatments, money towards the cost of dental treatment, eye tests and prescriptions, 24-hour access to GP helpline, discounted gym memberships, 24-hour counselling service (either via telephone or face-to-face) and much more

· ‘Cycle to Work’ Scheme

· Training: Access to training/personal development

To apply, please submit your CV along with a personal statement explaining why you feel you would be suited to this role. If you are currently based outside Dorset, please explain how you will relocate or commute if appointed.

The nature of the job will require travel for which expenses will be paid as set by the Trustee Management Board.

We are an Equal Opportunities Employer and therefore offer an inclusive workplace. We strive to create a working environment that reflects the communities that we support; we therefore welcome applications from all members of the community.

We encourage you to apply early as we reserve the right to close this job advert sooner than the date specified, if we receive a suitable number of candidates.

Why work for P3?

P3 work alongside people all across the UK, to enable them to create change in their own lives. We specialise in homelessness services, supported housing, services for people recovering from mental ill-health, community-based advice and support and young people’s services to name just a few.
 
We are a ‘people first’ organisation and our mission is to work alongside people to improve lives and communities, to unlock potential and open new possibilities. We know the work we do does make a real and lasting difference and we are committed to addressing challenges that others won’t. Going the extra mile we thrive on collaboration, both internally and externally, all to ensure the best possible outcomes for the people we support.

The Role

Shift Pattern: Monday to Friday, 9am to 5pm

P3 is excited to launch a new service in Rotherham supporting single people and families in temporary accommodation.

We require a dynamic and compassionate Service Coordinator who is dedicated to making a meaningful difference in these people's lives.

In this role, you will lead a team of dedicated Support Workers to ensure the needs of the people we work alongside are met effectively. Responsibilities include overseeing daily operations, monitoring service delivery, staff supervision and liaising with stakeholders.

Applicants must have a passion for social justice, a desire to make a positive impact in your community, and the leadership skills to guide a team dedicated to changing lives, we would love to hear from you.

The extra perks:

• Enhanced annual leave entitlement – 27 days annual leave per year, plus bank holidays.
• Commitment to mental health and wellbeing – people are at the heart of what we do; you’ll also have access to our National Wellbeing Lead and Regional Wellbeing Champions.
• Paycare health cash plan – you can claim back costs for a wide range of everyday health expenses, including optical, dental, physiotherapy, and more, within an annual limit.
• Employee Assistance Program – access to 24/7 GP appointments, 1-1 counselling and health assessments.
• Team initiatives – this may include team away days, P3’s Big Day Out and our Annual Awards Ceremony.
• Discounts – access to Paycare Perks and Tickets for Good.
• Personal development opportunities – including mentoring, training, secondments, job shadowing, and more.
• Enhanced sickness pay – based on your length of service.
• Earning Potential – optional overtime and refer a friend bonus scheme.
• Additional equipment provision – some employees may be provided with additional equipment including workwear, tools and use of a company van or car.

At P3, we’ve built a culture where kindness and compassion flourishes through collaboration with people from varied backgrounds. As an equal opportunity employer, we celebrate diversity and welcome applications from people of all backgrounds and experiences.

Join our brilliant team, where we’re dedicated to delivering the highest quality support for the people we work alongside.

Please note P3 reserve the right to close this advert earlier than the stated closing date.

The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.

P3 is an equal opportunities employer and is committed to combating all forms of discrimination.

​About us:

Greenhouse Sports is on a mission to transform the lives of young people from disadvantaged communities through the power of sport and mentoring. We’re looking for a People Manager who is as passionate as we are about creating opportunities for young people to succeed. If you believe in the power of sport for development, this could be your chance to make a real impact.

About the Role:

As People Manager, you’ll oversee the day-to-day operations of our People function, supporting both our incredible coaches and office teams. You'll play a key role in fostering an inclusive and high-performing environment that empowers our staff to give their best, helping every child have a fair chance to succeed. This is a broad generalist role, where you'll drive recruitment, manage employee relations, and support professional development – all while ensuring we stay legally compliant and uphold our values.

We want someone who is not only skilled but also passionate about supporting people and excited to be a key player in making Greenhouse Sports an inclusive and exceptional place to work. You'll work closely with senior leadership, helping shape the culture, and managing our HR Officer.

Key Responsibilities:

• Lead the recruitment process, with a focus on Diversity and Inclusion goals.
• Oversee onboarding and induction, ensuring new staff feel welcomed and supported.
• Manage employee relations and provide HR advice on investigations, grievances, and more.
• Collaborate with leadership on talent development and performance management.
• Support the implementation of our Diversity and Inclusion Action Plan.
• Act as a Deputy Safeguarding Officer and ensure compliance with Health & Safety standards.

Who We’re Looking For:

• CIPD qualified (Level 5) or equivalent experience.
• Passionate about sport for development and inclusivity in the workplace.
• Strong knowledge of employment law and HR best practices.
• Excellent people management skills and experience in managing HR teams.
• A great communicator, with a proactive and solutions-focused approach.

Why Join Us?

At Greenhouse Sports, we’re more than just a charity. We’re a close-knit team driven by a shared goal: to make a positive impact on the lives of young people. We offer a flexible, supportive work environment, with fantastic benefits like a personal wellbeing budget, health insurance, and a generous holiday allowance. Plus, we’re proud to have been named one of The Sunday Times’ Best Places to Work 2024.

Join us and be part of a team that’s making a real difference.

Interested?
If you would like to apply, please submit your CV and cover letter. Please highlight your skills, experience, and passion for supporting people and aligning with our mission.​

Application Deadline: Monday 21st October at 5pm. All applications will be reviewed on a rolling basis. ​

Greenhouse Sports is committed to safeguarding and promoting the welfare of children therefore applicants must be willing to undergo child protection training and screening including an Enhanced Disclosure and Barring Service (DBS) Check and obtaining satisfactory references from past employers.