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Trust House Reading, Reading (Hybrid)
£25,000 per year FTE
Posted 1 week ago Quick Apply
Closing in 4 days
Royal Geographical Society, Multiple Locations (Hybrid)
£34,288 - £37,150 per annum
Posted 2 weeks ago
Closing in 4 days
International Society of Ultrasound in Obstetrics and Gynaecology (ISUOG), London (Hybrid)
£28,000 - £30,000 per annum dependent on experience
Posted 6 days ago
Closing in 3 days
The King's Trust, London (Hybrid)
£23,933 - £24,800 per year
Posted 2 weeks ago
Closing in 2 days
Rainbow Trust Children's Charity, London (Hybrid)
£22,000 pa + benefits (including company car, 25 days annual leave, and pension)
Posted 3 weeks ago
Ubele Initiative CIC, Wood Green (Hybrid)
£30,000 - £32,000 per year
Posted 3 days ago
Chilterns Conservation Board, Chinnor, Oxfordshire (On-site)
28500
Posted 1 week ago
Page 5 of 14
Reading (Hybrid)
£25,000 per year FTE
Part-time (14 hours per week (can be worked flexibly))
Permanent
Job description

Trust House provides free confidential support to anyone affected by rape or sexual abuse living in the Thames Valley area. Our confidential helpline service is available to victims/survivors of rape and sexual abuse of any gender aged 18 or above whether their experience is recent or in the past. Our helpline is also open to family, friends and supporters of survivors looking for emotional support, information and advice.

We are looking for someone to coordinate the effective delivery of our helpline service and to ensure that our helpline volunteers provide consistent support and an effective service on the helpline.

MAIN RESPONSIBILITIES:

• To manage and ensure the provision of an effective, efficient and professional helpline for service users;
• To manage the helpline team, including providing ongoing support, regular supervision and reflective practice;
• To ensure quality assurance for the data entry and case recording of helpline calls on the Lamplight database;
• To track and monitor service metrics to identify areas for improvement.

The role is 14 hours per week which can be worked flexibly.

Posted by
Trust House Reading View profile Organisation type Registered Charity Company size 1 - 5
Posted on: 20 November 2024
Closing date: 13 December 2024 at 12:06
Tags: Advice / Information,Delivery,Helpline,Mental Health,Sexual Health

The client requests no contact from agencies or media sales.