Coordinator Jobs
Main purpose of the role
The post of Customer Support Administrator provides Resuscitation Council UK (RCUK) with the opportunity to deliver high quality customer service alongside supporting our Coordinators who administer courses and deal with enquiries. This role includes communication, administrative and course support duties. The Customer Support Administrator will have all-round skills and be professional, dependable, adaptable, conscientious, well-organised and a proactive self-starter who is willing to work across the organisation and communicate effectively at all levels.
The role is situated within the Governance and Assurance directorate but will work closely with all directorates within the organisation.
Location: We have adopted hybrid working arrangements, allowing staff to balance home and office working. The successful applicant will be required to come into the office for a minimum of 1 day per week.
Duties and responsibilities
Communication
- Be the first point of contact for people contacting RCUK by telephone and dealing with the subject matter appropriately or referring to others.
- Monitor and allocate enquiries via the RCUK support system, answer enquiries, or allocate/escalate to appropriate individuals within the organisation.
- Identify and assess customers’ needs to achieve satisfaction.
- Follow communication procedures, guidelines, and policies.
- Ability to meet and uphold SLAs.
- Ensure KPI’s are met to adhere to RCUK’s standards.
- Build sustainable relationships and trust with candidates, course centres and instructors through open and interactive communication.
- Be able to multi-task whilst dealing with telephone calls, navigating through systems, and responding to tickets/emails.
- Liaise with wider organisation to manage task at-hand.
- Respond to email queries from multiple inboxes.
- Speediness in responses to live chat queries
Administration
- Undertake administrative duties on the RCUK LMS and CRM (e.g. password resets, course director reports, profile amendments, centre application submissions etc.).
- Monitor stock levels working with the current stock management system (ARK).
- Take accurate minutes of meetings.
- Meet operational targets set by the management team.
Courses
Please note: the following section will amount to a smaller percentage of this role, but training will be provided so the successful candidate has the ability to be able undertake the below when required.
- Report to the Business Support Manager (BSM) regarding any concerns/issues with communication to Course Centres, Instructors, Candidates and other stakeholders.
- Understand and provide assistance on all courses which include: Advanced Life Support (ALS), Newborn Life Support (NLS), Immediate Life Support (ILS), Paediatric Immediate Life Support (PILS), Focused Echocardiography in Emergency Life Support (FEEL), Generic Instructor Course (GIC), European Paediatric Advanced Life Support (EPALS), Advance Resus of Newborn Infant (ARNI).
- Liaise with Course Centres, managing and approving courses in line with current course Regulations.
- Organise course materials and keep accurate records by:
o liaising with suppliers to maintain adequate stock levels of course materials
o organising the dispatching of course materials to Course Centres
o liaising with Course Centres and the supplier to resolve issues - e.g. lost orders
o liaising with Finance regarding invoicing and payment of accounts
- Provide expert advice and first-line support to Course Centre Administrators, Course Directors, Instructors, Candidates and ALS Regional Representatives regarding aspects of all courses and the RCUK Learning Management System (LMS).
- Alongside the BSM, acknowledge course complaints and request further information and documentation as required, prior to escalation where necessary.
- Provide absence cover within the coordinator team.
- Work with the Clinical Leads (CLs) to assist with keeping the course regulations and course materials under review and ensuring any changes or new guidelines are communicated to our community of practice.
How to apply
Please email your CV, covering letter and Equality & Diversity monitoring form to us with 'Customer Support Administrator' in the subject line.
The closing date for receipt of completed applications is 12:00 noon, Friday 6th December 2024.
Interviews will be held w/c 9th December 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
The client requests no contact from agencies or media sales.
Purposeful Ventures are a not-for-profit working to support and strengthen organisations that deliver systemic impact, specifically within the social and educational sectors. They are currently looking to recruit a temporary HR & Team Coordinator on a full-time basis (37.5 hours per week), running for 3-months. The post will be looking to start as soon as possible and will be based 2 days on-site in West London.
Key responsibilities for this post will include:
- Being the first point of contact for internal and external enquiries, including managing email mailboxes and postal mail, managing queries as appropriate whilst providing a high level of customer service.
- Managing the onboarding of new starters including conducting pre-employment checks, issuing contracts, ensuring new starters have the correct equipment, system and accounts access.
- Coordinating offboarding processes for both employees and contractors.
- Providing administrative support to the Head of People, including preparing contract variation letters and maintaining HR resources.
- Assisting with the full recruitment process, including posting job adverts, coordinating all candidate communications, ensuring the appropriate materials are readily available and circulated to the relevant people.
- Managing the team calendar and coordinating gatherings such as meetings, activities and socials.
- Supporting the external IT support contractor to ensure smooth running of services and coordinating IT support for staff where required.
- Providing research and administrative support to the COO.
- Ensuring the timely and efficient management of the CRM information, team and project documents/templates, including management and coordination of SharePoint folders.
- Managing the day-to-day coordination of the office, including liaising with building representatives, organising stationery and supplies, and monitoring office IT equipment to make sure that items are working as expected.
- Supporting the COO, internal finance lead and external finance provider to ensure that necessary documents e.g. receipts and expenses are completed in a timely manner.
To be considered for this post, you will have:
- Experience within a HR setting.
- Strong organisational and communication skills; both written and verbal.
- Experience in office coordination with demonstratable skills in implementing and improving systems and processes.
- Excellent administration skills, the ability to multitask, work independently and work proactively.
- Experience and understanding of handling and managing confidential information and data.
The post is looking to start as soon as possible, so you will need to be available immediately or at short notice to be considered.
If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Philanthropy Coordinator (Grants)
Manchester or Remote from the UK
Starting salary for this position is £34,572 per annum (plus contributory pension)
About MAG:
MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.
About the role:
This is a great opportunity for an experienced Trust/Grants fundraiser to step into a new role (with the opportunity to gain new skills beyond trust fundraising). The successful candidate will have line management responsibilities, join a dynamic organisation with an entrepreneurial culture, grow philanthropic income from major funders, and apply their ambition and tenacity to succeed.
The Philanthropy team at MAG aims to secure multi-year, multi-million philanthropic pledges from high-net-worth individuals, trusts and foundations, and corporates to ensure the sustainability of MAG’s work around the world.
As Philanthropy Coordinator (Grants) you will provide exceptional relationship management and support of our active grants and donors, identifying new opportunities and engaging with new funders. You will do this by composing timely and high-quality cases of support, written proposals and impact reports and ensuring stellar stewardship and relationship management to maximise opportunities, uplift gifts, and secure new income for MAG.
About you:
You will have a passion for Trust fundraising and bring a proactive approach to your work to support income generation. You will be flexible and agile in your working style and able to support all income streams and new lines of business. You will have experience working in a Trust Fundraising role and proven track record of raising/growing income at four and five level gifts. You will be ambitious and enthusiastic, with experience of prospect research techniques and managing a Trusts and Foundations pipeline. You will also be an excellent communicator, with experience writing engaging fundraising proposals and reports to Trusts and Foundations.
Benefits and further information:
MAG staff are rewarded with comprehensive benefits – you can read the candidate information sheet in the application pack for further details:
• Salary: £34,572 per annum and this increases with service.
• Leave: 25 days annual leave and this increases with service.
• Family benefits: enhanced family leave schemes.
• Flexible working: hybrid and flexible working arrangements.
•Other benefits including pension, cycle-to-work scheme,
Further information and how to apply:
For further information on the role, the application pack and details of how to apply, please visit the MAG website by the closing date of Sunday 1st December 2024.
Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding here and background checks here. You can also find more information in the candidate information pack, available on our website.
MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.
We are happy to receive flexible working and job share requests in your application. If you are applying with an existing job share partner please see the candidate information sheet for further guidance.
The client requests no contact from agencies or media sales.
This is a Full-Time Contract from 10th March 2025 to 10th April 2026 to cover a staff member on Maternity Leave. The position is office based; however, we operate a hybrid working model and you will be expected to work 3 days a week in the office.
Position Summary/ Objective
To ensure the smooth functioning of the IFAW UK office, responsibilities include the delivery of core office services and facilities, processing mail and deliveries, providing HR and Finance support, welcoming visitors and other general office duties as reasonably assigned. The operations, administration, and office Coordinator works to ensure that IFAW meets fire, safety, and security obligations.
Role and Responsibilities
Office Facilities and Administrative Support:
- Ensure that the office is a professional, safe, and organised environment, maintaining office contracts and relationships with contractors.
- Liaise with building management on matters affecting the office facilities - service charges, utilities, building services – attending tenant meetings as required. Liaise with the Director of Finance and Operations UK on matters relating to the office lease arrangements.
- Oversee office security – ensure secure access to the office by staff, visitors, and contractors, issuing office fobs and managing their safe-keeping.
- Maintain office stationery and kitchen supplies. Ensure that all parts of the office are kept neat, tidy, and orderly and ensure confidential waste is removed appropriately.
- Induct new staff on the office protocols incorporating health and safety, fire, and security, to include visitors, temporary staff, and volunteers. Keep key policies and procedural documents up to-date and visible, and keep staff informed of provisions and changes.
- As Fire Warden, take lead responsibility to ensure that fire evacuation procedures are effective; maintain the Fire Logbook, fire equipment, fire alarm and fire doors. Conduct statutory checks on fire and electrical equipment. Ensure appropriate numbers of and training of Fire Marshals.
- Work with Director of Finance and Operations UK to evaluate appropriate office insurance to ensure adequate and appropriate cover.
- Undertake key projects to maintain the effective operation of the office and other duties as consistent with the post as requested.
Incoming and Outgoing Mail:
- Receive and process all incoming mail. Frank and dispatch all outgoing mail, ensuring it is sent in a cost-effective manner in accordance with procedures.
- Ensure that key staff members are kept fully trained on the franking machine and DHL/Courier services and that cover is put in place for days when the operations, administration, and office Coordinator is out of the office.
Miscellaneous:
- Work with the Director of Finance and Operations UK to maintain the UK HR records in accordance with legal requirements. Ensure all leave records are kept up to date and correct. Draft new staff contracts.
- Assist with UK recruitment ads and induct new staff members.
- Manage IFAW’s Travel Management Company and assist staff with booking travel and accommodation in accordance with the IFAW travel policy.
- Help with Board and Management visits and meetings in the UK.
- Manage the UK accounts invoicing inbox, processing office invoices and forwarding invoices to the correct departments.
- Process and deposit the weekly banking.
- Assist with other administrative or operational tasks as requested by the Director of Finance and Operations UK.
Qualifications and Education Requirements
- Proven organisational skills and ability to work in a collaborative and structured manner to get effective and efficient results.
- Excellent time management skills and prioritisation skills.
- Ability to act independently and to work effectively with staff at all levels across the organisation.
- Effectively able to multitask and deal with shifting responsibilities from across the organisation.
- Excellent attention to detail is essential.
- Strong team player with ability to use initiative and to take direction as required.
- Excellent communication skills, both written and verbal.
- Strong IT skills, including Word, Excel, PowerPoint, and Outlook.
UK Office Benefits
- 8% employer pension contribution
- 25 days’ holiday + public holidays + 5 discretionary days
- Cycle to work scheme
- Modern office
- Dog friendly office
Other Duties
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities will change from time to time to meet the needs of the department and our company.
At IFAW, we aim to create and foster a workforce that reflects and contributes to the diverse, global community in which we work to improve the lives of both animals and people. We are dedicated to fostering justice, equity, diversity, and inclusion so we actively encourage candidates from diverse backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Community Connector Essex
Salary: £22,776 - £26,000
Responsible to: Community and Business Development Manager Essex
Location: Across Essex with time spent in Colchester
Hours of Work: 36 ½ hours per week. Flexible working will be required
Contract: Fixed term until 31st March 2026
Benefits
We offer our team members a comprehensive staff benefits offering to include:
- Annual Leave – 38 days! 25 days AL (increasing to 29 days with service) plus 5 wellbeing days and 8 bank holidays.
- Flexible working, home working and remote working options available
- Nest Pension – 8% employer contribution - 3% employee contribution.
- Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
- Employee Assistance Programme (counselling and DRs on call 24hrs a day).
- Fantastic volunteering opportunities within The Active Wellbeing Society every month.
Introduction to The Active Wellbeing Society
The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives.
Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.
Essex Pedal Power is a flagship programme led by Essex County Council and Active Essex to support more people in deprived areas to cycle by removing the main barriers to cycling.
Main duties of the role
1. Work with communities and local organisations to develop and deliver ideas and activities to support people who are representative of the projects’ target audience in the areas.
2. Through local connections identify community assets (community spaces and key individuals) to support TAWS activities.
3. Develop new opportunities, in particular underrepresented groups, to ensure that services offered by The Active Wellbeing Society is brought to new audiences, with a particular focus on hard to reach citizens.
4. Devise, understand and use asset-based community development approaches to community development and work with your team/communities to understand priorities and co-design initiatives. Ensure that delivery mitigates or removes the barriers to participation.
5. Co-produce projects with local communities and locally trusted organisations and ensure continuous engagement and communication to ensure that eligible citizens receive a good quality experience.
6. Contribute to oral and written reports on engagement level, activity delivery and the development of new programmes / projects.
Experience and Knowledge
All criteria are essential, and your application will be assessed on all points detailed below.
1. Experience in volunteering and or recruitment or within another similar role.
2. A commitment to equal opportunities and an understanding of the impact on individuals and community’s health and deprivation.
3. Experience in customer facing roles and knowledge of local communities.
4. Ability to coordinate and consult internal and external organisations (including community groups) to provide pathways of opportunity for active citizenship and community activity.
5. A genuine passion for the wellbeing of others and a drive to improve the lives of individuals and communities by bringing them together to improve their mental and physical wellbeing.
The client requests no contact from agencies or media sales.
Youth Mental Health Project Coordinator
Brighter Futures Together is looking for a dedicated and passionate Project Co-ordinator to lead our Bucks Young Mental Health Champions (YMHC) programme.
Position: Young Mental Health Champions Project Co-ordinator (internal title)
Salary: £14,996 per annum (£30,000 FTE)
Location: Marlow and surrounding areas
Hours: Part-Time, 20 hours per week
Closing Date: Sunday, 15 December 2024 (midnight)
Interview: Friday 20th December 2024 in Marlow
About the Role:
As Youth Mental Health Project Co-ordinator you will work within an innovative peer-education project that empowers 13–18-year-olds to tackle mental health challenges, improve wellbeing, and create change within their communities.
You’ll oversee the planning, delivery, and evaluation of the programme, supporting young people to gain accredited qualifications and develop vital skills. Your work will directly contribute to the programme’s growth and sustainability, ensuring its positive impact continues for years to come.
Key Responsibilities:
• Plan, coordinate, and deliver the YMHC programme, including facilitating training sessions and workshops.
• Recruit and support young people to become Youth Mental Health Champions.
• Collaborate with schools, colleges, and community organisations to establish YMHC teams.
• Evaluate programme impact, ensuring participation and quality targets are met.
• Support young people in completing accredited qualifications, such as the RSPH Level 2 and Youth Mental Health First Aid.
• Build and maintain relationships with stakeholders, including health, education, and mental health agencies.
• Help secure funding to ensure the programme's sustainability.
About You:
You’re will be an experienced youth practitioner with a proven track record in education facilitation, training, or workshop delivery. Organised, self-motivated, and thrive in fast-paced environments. Your skills in project coordination and stakeholder engagement will ensure the success of this programme.
Key skills and attributes include:
• Strong organisational and project management abilities
• Excellent communication and relationship-building skills
• Experience of designing and delivering training/group programmes for diverse groups of young people, including development of materials, including workshop/session plans, presentations, assessments and multimedia resources
• A commitment to safeguarding, inclusivity, and youth development
About the Organisation:
Brighter Futures Together is a not-for-profit organisation dedicated to boosting young people’s mental health and wellbeing. Based in Marlow, we deliver innovative projects and provide training and consultancy to the youth sector. Our work is driven by a commitment to creating brighter days for children and young people, filled with empathy, opportunity, and hope.
Other Roles You May Have Experience of Could Include: Youth Mental Health Worker, Youth Practitioner, Community Programmes Manager, Youth Engagement Officer, Project Manager – Youth Services, Outreach Worker, Youth Programme Coordinator, Mental Health Trainer, Youth Worker, Wellbeing Officer, or Peer Education Facilitator. #INDNFP
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to and working closely with the Development Manager and Schools Project Coordinator we are seeking a highly organized and proactive administrator to join our team. This individual will be responsible for supporting with key communication and administrative tasks related to project onboarding, training, and data tracking for schools involved in the Get Cycling programme.
The ideal candidate will have excellent communication skills, attention to detail, and experience with administrative support. They will also have a professional telephone manner and be comfortable making numerous outbound calls daily.
Equipping more than five million children with the skills and confidence to cycle on today’s roads
The client requests no contact from agencies or media sales.
Summary
- Provide administrative and logistical support.
- Ensure that details are up-to-date in the ministry discernment portal, maintaining records and providing reports using the people-related data with attention to current GDPR and NCIs policies.
- Act as the first point of contact and responding to enquiries received via the shared inbox for the discernment process from stakeholders and colleagues.
- Handling requests from work colleagues and stakeholders to give one-to-one advice and to resolve problems.
- An instinctive team player, able to work collaboratively whilst being able to use your own initiative to work individually.
- A positive, proactive attitude to all tasks approached.
- Highly professional approach grounded in graciousness, care and sensitivity to ensure consistency of tone in our engagement with internal and external stakeholders.
- Supportive of the work and Christian ethos of the Church of England.
- Very good IT skills with experience of working with web-based applications such as portals, SQL databases and virtual learning environments, as well as using MS Office and effective use of Teams and Zoom.
- A salary of £19,459 per annum (FTE £38,918) plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus three additional days
- Flexible working hours and location, with an expectation of just 1 day per week in our office in Westminster
- Structured induction programme and access to a range of development opportunities including apprenticeships
- Access to Occupational Health, and an Employee Assistance Programme
- Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies
- Strive for Excellence
- Show Compassion
- Respect others
- Collaborate
- Act with Integrity
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a kind, compassionate and resilient person to help and support our clients in their healthcare needs as they rebuild their lives after substance misuse.
You will be responsible for coordinating healthcare services for our male residents undergoing drug and alcohol treatment, including medication management, accessing GP and specialist services, and promoting overall wellbeing. The role involves both administrative and practical tasks, as well as direct involvement in helping residents manage their own healthcare needs alongside supporting their wider recovery and spiritual growth.
Whilst this is not a hands-on nursing role, a background in healthcare would be ideal, along with strong organisational and IT skills, and the ability to work collaboratively with medical professionals, with a commitment to providing high-quality and compassionate care and support.
A committed Christian faith is required to uphold the ethos and values of Yeldall Manor, and to support residents in their spiritual journey. Yeldall Manor is committed to safeguarding and promoting the welfare of its residents, and the successful candidate will be subject to a satisfactory enhanced DBS check. If you are in recovery, you must have a minimum of two years’ clean time.
This is a part-time, permanent position, ideally five mornings a week (8am – 11am and one full day). For the right candidate, we can be flexible and will consider full-time hours.
If you're excited about this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a covering letter explaining your suitability for the role as outlined in the job description.We would like to fill this role as soon as possible so would welcome invitations to apply by Friday 29 November, 2024.
We look forward to hearing from you!
Please use your covering letter to demonstrate how you suit the role as outlined in the attached job description
Yeldall wants all those affected by addiction to heal, transform and thrive.
Location: Bromley by Bow Centre
Salary: £29,830 per annum
Hours: 35 hours per week, open to applications for part time hours
Job Type: Full time
Contract Type: Fixed Term Contract
Our Community Connector’s serve as the first point of contact for those visiting our sites, providing support for people to engage with services and activities.
The role aims to build relationships, identify peoples’ interests and goals and find appropriate opportunities for support. This role will be largely based in our main location, in Bromley by Bow, and Welcome Hub in East India Dock Rd, which we are developing in partnership with Poplar HARCA, an award-winning housing association in East London.
The role may also be deployed to other sites to support with gaps in capacity e.g. due to annual leave, sickness or other absences of staff. Wherever based, our Community Connectors work to ensure that members of the community are aware of support available to them locally.
The role will also involve co-designing, developing, delivering, and reviewing a programme of activities and resident-led initiatives. The role is very much integrated with other services provided in our locations, mainly our advice services (e.g. social welfare, energy and financial capability) and our open access services.
We expect all our staff to be able to work with some flexibility across Centre’s and offer support to the community. This role will support teams if a sudden need arises due to lack of capacity.
You may have experience in the following roles: Community Engagement Officer, Community Support Worker, Outreach Worker, Housing Support Officer, Social Prescriber, Community Navigator, Service Coordinator, Resident Engagement Officer, etc.
REF-218137
Service Delivery Campaign Co-ordinator - 18-month Fixed Term Contract
Location: Oxfordshire
Salary: £30,000
Hours: 35
Department: Service Delivery
Job Type: Full time
Contract Type: Fixed Term Contract
Background
At the core of RABI’s mission is the commitment to address the individual needs of farming people. We offer one-to-one, expert support, advice and guidance, tailored to the individual circumstances of the farming person. An exciting opportunity has arisen in our Service Delivery Team for a Campaign Co-ordinator who will be responsible for the administration and development of RABI’s grant campaigns.
Key Purpose:
Contribute to the implementation and administration of RABI’s grant campaigns leading to a significant positive impact on the delivery of these services.
Key Responsibilities:
- Process grant requests and ensure timely and accurate payments.
- Maintain accurate records and produce management information as required.
- Liaise with partners to ensure a seamless delivery of services.
- Support the Senior Service Delivery Co-ordinator in the development of systems for individual campaigns.
- Provide cross functional support across RABI departments during campaigns.
- In the absence of other co-ordinators, support the wider administrative duties of the Service Delivery Team.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
Person Specification:
Essential
- Highly organised and efficient, with the ability to multitask and prioritise effectively.
- Exceptional attention to detail.
- A proactive problem solver.
- Excellent communication and collaboration skills, capable of naturing strong working relationship.
- Proficient in Microsoft Office (Excel, Word, Teams).
- Flexible, resilient and solution focussed working with sensitivity, integrity and without prejudice.
Desirable
- Experience of working in a grant making organisation.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
REF-217996
The Energy Neighbours Information and Data Manager is responsible for setting up and managing the systems that enable all staff and organisations involved in the project to gather and use information and data. Information and Data Manager works with the Project Manager to make good use of staff and partners time through excellent information systems.
The Energy Neighbours Information and Data Manager ensures the whole team has the information and data systems they need to engage and support residents and community organisations – and be accountable to partners and funders. The Information and Data Manager ensures information and data is secure, up to date and used to improve and develop the project.
The aim is that the project starts in February 2025.
Closing date Thur 12 Dec, 12 noon.
What we are looking for:
- An experienced, enthusiastic information manager
- Experience of developing and managing data systems which meet the team and project’s needs
- Advanced data management and analysis skills, able to use database systems
- Ability to support surveys, data analysis and present key results
- Able to provide staff training and guidance documents, enabling others to use systems and follow good data management practice
- Relevant level 5 (HND) qualification or able to learn at this level
- Supports TSL Kirklees aims and values
This role does not require expertise in climate change or energy technology. If you don’t quite have everything on the list, you can still apply. We will consider opportunities to help the right person to develop into the role.
Third Sector Leaders Kirklees has received more than £900,000 from The National Lottery Community Fund, the largest community funder in the UK, to empower local people to take individual and collective climate action and reduce fuel poverty in their community.
The Energy Neighbours project has a clear community capacity-building approach, aiming to work inclusively with communities and community organisations, listening to local priorities, experimenting and learning together, being transparent and accountable and sharing decision-making.
The project will help more community buildings and homes to be more energy efficient, by providing expertise, training, volunteering and sharing learning. Energy Neighbours supports and funds organisation development, community activities, volunteering, community business and partnership development, helping communities have a stronger voice and more capacity to impact on their priorities and concerns.
The new Energy Neighbours team includes a Project Manager, Project Coordinator and an Information and Data Manager. These three posts support four Community Energy Development Workers who work with community organisations and residents in priority areas of Kirklees. The project partners include the Kirklees Climate Commission, local experts on energy and independent evaluation support.
TSL Kirklees
TSL Kirklees is a local charity, with members involved in hundreds of community organisations. TSL promotes other local community organisations, provides training, supports partnerships and helps people get involved in community activities by reducing barriers and providing support.
TSL Kirklees believes in the potential of our community organisations and non-profits to improve our society and community, and we're on a mission to harness their skills, talents, and innovative solutions. The Voluntary, Community, and Social Enterprise sector is evolving and we know that individuals and organisations are facing incredible pressures. We also know the solutions lie within our communities.
Are you ready to help shape the future of our vibrant communities? Join us on this exciting journey to empower communities and create thriving neighbourhoods.
The Energy Neighbours Information and Data Manager will work closely with and report to the Energy Neighbours Project Manager.
Based in the St Helena Government UK Office, London
Self Employed - 1 year with the possibility of a 1-year extension -available January 2025
Enjoying unique lifestyle opportunities, St Helena Island is a self-governing overseas territory of the United Kingdom. Although better placed to develop economically and socially as a result of opening our international airport in 2017, we are not at the stage of self-sufficiency and therefore remain dependent on UK government aid.
St Helena is in receipt of financial aid which supports a significant amount of the operational costs of running key public services. In addition, St Helena also receives donor funding for key sectors such as infrastructure development and conservation from donors including HMG, the EU and the UN. Reliance on a small number of donors puts finding continued investment and support into the Island at risk. With uncertainty around future sources and the loss of EU funding it is important to develop alternative sources of income; this includes the continued support to the UK-St Helena Heritage Trust, a UK charity, and to fundraise for heritage projects on St Helena. Your role will be vital in exploring new funding opportunities, including through the UK-St Helena Heritage Trust, to broaden the number of donors.
You will identify and secure additional sources of funding for St Helena, preparing key documentation and ensuring donor-specific monitoring arrangements are in place. Setting up and managing systems to gather intelligence on funding opportunities from new and existing funding streams, you must track, assimilate and disseminate this intelligence.
Experienced in a similar role and educated to degree level or equivalent, you will have already secured external funding for an organisation. Your background is in Public Sector or Non-Governmental organisations, and you understand the requirements of the Charities Commission. Politically astute, you have worked in culturally diverse organisations and in the development sector at national or international level. You have experience of the international institutional funding landscape and country-level funding and understand the needs of major funding bodies, multilateral development agencies, philanthropic funding sources etc.
The fee based on a self-employed basis will be £20k based on 6 days per month.
How to Apply:
An application form is available at https://sthelenapublicservicejobs.sh/ where further information can also be found, or you may contact Kedell Worboys.
Applications must be sent and received by 26 November 2024. Interviews will take place on either 9 or 10 December 2024.
To be considered for this role, you must complete our application form. Failure to do so will mean that your application will not be considered. Please do not submit your CV.
The Public Service positively accepts applications from all members of the community regardless of race, gender, disability, age, sexual orientation, religion or belief, and will consider all applications on the basis of merit, in accordance with the person specification.
Nature Nurtures Programme Co-ordinator
We are looking for a Programme Co-ordinator to co-ordinate the Nature Nurtures project across Surrey Downs.
We are looking for an enthusiastic person who enjoys taking part in outdoor activities such as gardening and walking.
If you are passionate and committed to supporting people in their recovery journey, with previous experience, and the ability to work independently and part of a larger team, then apply today!
Position: Nature Nurtures Programme Co-ordinator
Location: Leatherhead
Hours: Part-time, 18hrs per week
Salary: £14,740 per annum
Contract: 12 month contract
Benefits: Pension, Employee Assistance Programme
Closing Date: 8th December 2024
The Role
This project has been funded by the Mental Health Investment Fund for one year and will build on the programme that was originally funded by Green Social Prescribing funding. A number of nature-based activities have been planned for the programme, both on-line and face-to-face. There will be some partnership working with St Mark’s Church at Great Tattenham’ s, Surrey, who partnered in the application.
You will be required to work alongside the full-time area Co-ordinators and the Volunteer Co-ordinator to ensure that activities are supported and promoted in each area of Surrey Downs. Local venues for activities may need to be sourced so that clients do not have to travel far to take part.
The role will include arranging activities, booking venues, completing risk assessments, promoting the service and activities, and managing registers and attendances. You will also need to work within a budget when accessing resources and staffing.
You will also be responsible for ensuring that activities are adequately staffed and will work with the Activities Co-ordinator to find appropriate staff when necessary, ensuring all facilitator requirements are met.
It may be necessary to facilitate some activities to ensure groups can run.
About You
You will have experience of working directly with vulnerable adults (preferably with mental ill-health), working within the health & social care sector and of working in outdoor activities.
Skills/ knowledge include:
• A demonstrable understanding of the needs of vulnerable groups.
• Knowledge of Mental Health sector and relating issues.
• Good communication skills (oral and written)
• Ability to work on own initiative as well as part of the team.
• Excellent organisational skills and ‘can-do’ attitude.
• Ability to prioritise work effectively.
• Ability to keep accurate records and collate data.
• IT literate in MS Office, Excel, Virtual Platforms, Social Media and Networks.
• Ability to build and sustain strong working relationships with volunteers and clients.
• Flexibility.
• Understanding of Equality & Diversity issues
• Proactive attitude
• Willing to learn new skills.
• Competencies in dealing with complex situations.
• To demonstrate a clear understanding of professional boundaries.
A driving licence is desirable, however candidates without a driving licence will be invited to demonstrate how they could fulfil the requirements of the role without one.
About the Organisation
The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.
Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.
All successful candidates will be required to undertake Enhanced Disclosure and Barring Service (DBS) checks as well as reference checks. These will be a condition of any offer of employment being made.
You may also have experience in areas such as Counselling, Counsellor, Mental Health Counsellor, Psychology, Social Worker, Social Work, Probation, Criminal Justice, Mental Health, Health and Social Care, Mental Health Recovery Worker, Mental Health Worker, Mental Health Support Worker, Connect Worker, Community Connect, Social Welfare, Recovery Support Worker. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting two Mentoring Project Officers to support the Project Manager in delivering our high-quality 1-year Mentoring Programme that supports young carers aged 14-16 to achieve goals tailored to their needs. Each cohort will be delivered through a combination of 1:1 mentoring and monthly groups with a maximum of 8 mentees and 2 mentors. The programme aims to help the mentees improve their educational attainment, identify routes into further and/or higher education and apprenticeships, increase independence skills, build confidence, access appropriate services, reduce isolation and build resilience.
We are looking for an individual who is passionate about supporting young carers to reach their full potential. We do not expect you to have direct experience of mentoring nor working with young carers but we do expect you to have empathy, good listening skills and a strong knowledge of the needs and common challenges of young people aged 14-16 with a desire to make a real difference in their lives.
You will be responsible for building and maintaining strong partnerships with community organisations and to generate and maintain steady referrals to the programme. You will be required to assess young carers’ needs and in conjunction with the other Mentoring Project Officer, deliver one-to-one and group support to the mentees, carefully monitoring their progress. Further to this, you will be responsible for responding to safeguarding concerns and maintaining strong professional boundaries.
We welcome and encourage applications from people of all backgrounds, particularly those with a lived experience of having caring responsibilities. If you think you have the skills and experience to be one of our new Mentoring Projects Officers, we would love to hear from you.
The job description as described will be reviewed on a regular basis to respond to any changing needs of the post.
Main duties and responsibilities
Partnerships and Referrals
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To work with schools, local carer services and community organisations to create and develop referral and access pathways into and out of the mentoring programme and to promote the programme as widely as possible.
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To ensure partners are kept up to date with information about the mentoring programme and are supported to make referrals on an ongoing basis
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Provided consent is gained, to report back to the referral organisations to highlight progress that is achieved through the mentoring programme as well as any challenges.
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To set up and deliver regular school outreach sessions to generate referrals
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To represent YCDT an any relevant external networking meetings
Young Carer Assessments and Support
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To carry out thorough assessments of young carers referred to YCDT to understand their support needs in order to provide appropriate mentoring.
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To explain the Mentoring Programme to young carers who may have never heard of the term ‘mentoring’ before.
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To build relationships of trust with the young carers so that they can inform you of any problems arising within the mentoring sessions and so that you can effectively track their progress.
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To provide between 4-6 one-to-one mentoring sessions for each mentee.
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To deliver 6 x monthly group work sessions for each mentee with an anticipated total of 16 cohorts per annum.
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At the end of each group work cohort to jointly deliver a celebration activity.
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To transport young carers to and from each group work session and celebration event.
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To keep in contact with your mentees throughout their mentoring to ensure they are being supported effectively and are happy with their mentoring sessions.
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With each mentee, to write a support plan upon completing the programme to identify continued community support.
Monitoring and Evaluation
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To ensure our Lamplight CRM is up to date and has accurate information, including updating case notes and safeguarding concerns in a timely manner.
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To ensure you and the other mentor complete session reports after each mentoring session and complete an Outcomes Star at the initial assessment, midway through the mentoring and upon completion.
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To monitor and evaluate the service, including gathering and uploading data from evaluation forms and surveys.
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To attend regular supervisory sessions with the Service Manager and produce verbal/written reports on the programme as appropriate.
Other Duties
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In conjunction with the Service Manager, support the delivery of an annual Young Adult Carer Aspirations Conference.
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To jointly design and develop the group work sessions and adapt to feedback as needed.
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To process all expenses, invoices and receipts in line with financial management systems and adhere to budgets in line with funding requirements.
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To act at all times in compliance with all policies and procedures of YCDT and ensure systems are managed in line with GDPR.
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To undertake training relevant to the job in order to keep up to date with issues relevant to providing good service for young carers and our partners.
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To undertake any other appropriate duties relevant to the post.
Further Information
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You must have the right to work in the UK to apply for this job
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You will need to hold a full, clean driving licence and have use of a car
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You must adhere to YCDT’s Equal Opportunities at all times
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Your employment at YCDT is subject to two satisfactory references and an enhanced DBS check
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There is a 3-month probation period for this role
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In your supporting statement, please demonstrate how you meet the person specification of this post and explain why you would like to work for YCDT
Person Specification
Skills and Experience - Essential / Desirable (E or D)
Working with young people
Experience of supporting young people’s education and personal development (E)
Experience of mentoring and/or working in the education system (D)
Communication skills, training and outreach
Strong communication skills including listening skills and empathy (E)
Excellent IT skills, the ability to use spreadsheets, databases and emails effectively (E)
Full driving licence and own transport and willing to travel across the region (E)
Confident speaking to professionals and ability to promote service (E)
Experience delivering group work sessions (D)
Programme Management
Excellent programme management, planning and coordination experience (D)
Experience of monitoring and evaluating programmes effectively (D)
Highly competent in prioritising workloads, with strong organisational skills (E)
Knowledge
Good knowledge of the education system and accessing educational opportunities (D)
Knowledge and understanding of the issues faced by young carers (D)
Knowledge of support organisations and potential referral partners (D)
Good knowledge of safeguarding practices (E)
Personal attributes
Ability to work within a team as well as independently (E)
Committed to YCDT’s mission, vision and values (E)
Sound judgement, able to overcome challenges in a calm and professional manner (E)
Highly motivated with energy and determination to achieve great results (E)
Trustworthy, non-judgmental, caring, proactive, self-motivated and hardworking (E)
Please send your CV with supporting statement addressing the person specification together with the completed additional information section (copy and paste to bottom of CV)
Inspiring and empowering Young Carers to fulfil their potential
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