Content Management Jobs
Main Responsibilities
Communication and Relationships
- Communicate effectively within the organisation and externally including liaising appropriately with social care, health care and mental health professionals such as schools, social services, CAMHS and GPs.
- Communicate complex and sensitive information to stakeholders.
- Manage individuals and groups, including those who may be distressed by the information given to them.
- Establish excellent internal working relationships with peers and colleagues.
- Model the values and culture of the organisation in interactions and relationships at work.
Knowledge, training and experience
- Assess and engage in interventions with children and young people and/or their significant adult (as appropriate) in accordance with best practice.
- Complete comprehensive assessments which include assessments of risk and determining appropriate level of response/intervention.
- To be accountable for ensuring own practice meets minimum national standards and is compliant with professional Code of Conduct.
- Maintain knowledge about current, evidence-based practice.
- To maintain a personal profile of professional development in accordance with professional requirements/governing bodies.
- Demonstrate knowledge of all relevant policies and procedures.
- To practice in accordance with relevant legislation involving Safeguarding Children and Young People, Safeguarding Adults and the Mental Capacity Act and to be able to provide advice and guidance to other professionals.
- Provide supervision to volunteers in group or individually as needed.
Analytical and judgment skills
- To work within given frameworks for good and best practice.
- To participate appropriately in meetings to plan and/or evaluate strategies of care.
- Responsible for the provision of accurate and timely data to support team and organisational needs.
Planning and organisational skills
- Provide effective day-to-day management of own/team caseload and to collaborate with other team colleagues and/or volunteers in the coordination and allocation of new referrals to the team as required.
- Manage own time and workload.
- Provide cover for other clinical team members, including if appropriate the Associate Director of Clinical Services, during annual leave or sickness.
- Maintain personal identifiable and sensitive data according to information governance guidance and policy.
- Adhere to Information Governance policy and processes.
- Ensure incidents or near misses are reported.
- Ensure accurate written and electronic patient records are maintained, in line with confidentiality, data protection and other statutory regulations and requirements.
- To have a high degree of self-awareness and use this to maintain own and others emotional well being.
- Be able to frequently manage individuals and groups in distress or in conflict with the information presented.
- Resilience to frequently encounter highly emotional circumstances.
All Staff
- Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
Person Specification
Educational/Professional Qualification
Essential
- MA/MSc or Postgraduate Degree in Counselling or Psychotherapy
- Registration with a professional body (e.g. HCPC, UKCP, BACP)
- Evidence of Continuing Professional Development
- Knowledge of best practice in delivering psychological interventions
Desirable
- Certificate/diploma in supervision
- Dual qualification (social work and counselling)
- BACP accreditation and/or eligible for BACP accreditation
Skills and Abilities
Essential
- A good understanding and knowledge of relevant psychological theories, therapeutic interventions, and models of grief work for children, young people and adults.
- Able to make clear psychosocial assessments inclusive of risks, safeguarding, and mental health needs for children, young people and adults.
- Evidence of working in a psychological framework with children, young people and adult who have experienced common mental health problems (e.g. anxiety and depression).
- Ability to provide support, supervision, and line-management to volunteers or staff as required.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills.
- Evidence of and ability to work as part of the interdisciplinary team as well as on own initiative.
- Ability to manage own workload and own cases in accordance with best practice and clinical needs.
- Computer Literacy e.g. Word, Excel, Power Point, Electronic Notes systems.
- Planning and organisational skills.
Experience
Essential
- Substantial post qualification experience in counselling or psychotherapy.
- Experience of working therapeutically with children and young people (pre and post bereavement).
Desirable
- Minimum of 300 hours of supervised clinical practice.
- Experience of providing clinical supervision.
Knowledge and Understanding
Essential
- Knowledge and understanding of bereavement, grief and its complications.
- Knowledge of safeguarding legislation and impact on practice.
- Understanding of the organisation as a charity.
Desirable
- Knowledge of current relevant legislation and government strategies.
Other
Essential
- Commitment to equal opportunities.
Recruitment Timetable
Application deadline: Monday 22nd July 2024
Interview date: 31st July and 1st August 2024
Interview location: MS Teams
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.
![Winstons-Wish-Lottery.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/winstons_wish_lottery_2024_06_24_08_33_55_am.jpg)
The client requests no contact from agencies or media sales.
The role
This is an exciting time to be joining UK Youth. We have recently been through a strategy refresh and are now better positioned to deliver on our ambitions that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
This role will lead design projects to shape UK Youth’s support to young people and professionals working with young people. This could include structured youth work programmes, grant funds, professional development programmes, and campaigns.
You will be confident in taking a human-centred-design approach to tackle some of the youth sector’s knottiest problems. You will help to improve the skills and confidence of colleagues across UK Youth to apply design methods in their own work.
In 2024, our priority topics for youth work programmes and network development are: mental health, employability, youth social action, outdoor learning and physical literacy.
You will work closely the research, evaluation, policy, service delivery, network development, and fundraising teams. You will meaningfully involve young people and the professionals who support them in the design process.
You will design solutions to important problems, ensuring that they are feasible, equitable, and impactful.
Who we are
UK Youth is a leading charity that is unlocking youth work for all young people.
We bring together young people and youth workers with business leaders, teachers, social workers, doctors, policy makers and other professionals to learn, spread effective ways to support young people, and campaign for social change.
Only by working together can we tackle the systemic problems that keep letting our young people down.
Who we're looking for
We are looking for candidates with an understanding and empathy of the current issues facing young people, with experience of managing effective projects on a national scale, engaging with a wide range of stakeholders and a passion for making a difference to the lives of young people. We are looking for someone who is proactive, inclusive, inspiring, highly-organised and uses their initiative to find creative solutions and manage multiple priorities.
Experience we're after
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Experience of leading the design of interventions (digital and/or physical) for young people and/or those who support them.
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Experience of developing proposals to time-limited funding opportunities, including the development of theories of change, project budgets and proposal narratives.
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Experience of managing projects across the end-to-end design process; using human-centred-design methods and mindsets.
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Experience of developing high quality youth work programme content and curricula for young people, youth workers and/or outdoor learning instructors (desirable).
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Experience of designing and delivering professional development programmes (desirable).
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Experience of people management (desirable).
Why work at UK Youth?
UK Youth wants all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving.) We have developed a strategy to unlock youth work so that every young person in the UK can benefit. We work with others to ensure that the youth sector is strengthened and that provision is youth-led, evidence-informed, and delivers high-quality outcomes.
UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference, and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. Come and be part of this change.
What we can offer you:
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 7th July 2024 at 11:59pm (Midnight)
Interview dates proposed: week commencing 15th July 2024
Please note: shortlisted candidates will be asked to share CV's with the hiring team prior to interview.
The client requests no contact from agencies or media sales.
This is an exciting new role in the Fundraising Team. The Digital Fundraising and Engagement Manager will play a key role in enhancing the charity’s online fundraising presence, leveraging our digital channels to drive awareness of the impact, and the need to engage both existing and potential supporters in fundraising initiatives and putting the donor at the centre of what we do.
The Digital Fundraising and Engagement Manager will lead, and project manage online appeals and campaigns, sometimes alongside offline campaigns each year and will be key to improving the way the charity fundraises digitally through both fundraising and awareness.
You will help the team offer outstanding supporter care and a seamless user experience, engaging in the organisation to maximise lifetime value.
You will work closely with the Head of Fundraising, the Fundraising Team and the Communications Team.
The client requests no contact from agencies or media sales.
· Location: Home-based/Remote. Must be based in the UK, Germany, France or Spain
· Travel required: 25 days / year (approx.)
Please, send your CV and cover letter at recruitment @ mpeurope. org. Applications without a cover letter will be rejected.
As Scientific and Patient Information Manager, you will work in the Medical Education and Scientific Engagement team at Myeloma Patients Europe. Under the Department Head and MPE Leadership Team, you will oversee the following projects and activities:
European Myeloma and AL Amyloidosis Clinical Trial Navigator Management (Approximately 50%)
MPE has developed an online clinical trial search tool of European myeloma and AL amyloidosis clinical trials for patients and advocates (https:// navigator.mpeurope. org/en). This role will be responsible for the management, improvement, and promotion of this core MPE programme, including:
- Maintain up-to-date and accurate database of all industry and academic recruiting myeloma, AL amyloidosis, MGUS, and smouldering myeloma clinical trials in Europe
- Liaise with industry and academic clinical trial sponsors, clinical trial sites, and other stakeholders to maintain database up-to-date
- Liaise with web developers to manage the Navigator website, make enhancements, and fix technical issues
- Oversee implementation of translated materials in multiple languages
- Elicit feedback from patients, family members, clinicians and other stakeholders to ensure continued improvement and enhancements
- Manage website news and content
Patient Education Management (Approximately 40%)
A key role of MPE is providing up-to-date, comprehensive, and patient friendly educational materials and tools for our members and the patient community, as well as communicating about advances in myeloma and AL amyloidosis. This role will be responsible for working across MPE to develop an educational plan and develop and deliver resources including:
- Perform efficient scientific watch (monitoring advancements in research and clinical development)
- In coordination with the Head of Medical Education and Scientific Engagement, as well as other department Heads (Patient Research, Access and Policy, Communication, Capacity Building and Advocacy), develop and prioritise a patient educational plan based on member and patient needs, scientific advances and cross-department projects
- Research, write, and develop patient education materials including factsheets, Q&As, webinars, infographics, news stories and social media content related to clinical and scientific updates
- Attending (in person or virtually) scientific congresses and developing conference and scientific meeting summaries, organising post-conference webinars for patients in collaboration with the Communication department
- Manage the execution of educational materials from conception to publication in coordination with Department Head, other MPE departments, and external stakeholders (key opinion leaders, proofreaders etc.)
Patient and member support (Approximately 5%)
- Answer medical and scientific inquiries from patients, carers and MPE members
- Seek information by liaising with appropriate stakeholders (industry, academia, MPE Medical Advisory Committee)
- Build good relationships with MPE’s members
Other 5% - staff meetings, annual events, support the rest of the team with clinical and scientific information.
About you
Essential
- A Bachelor’s or a Master’ s degree in a relevant scientific field
- Minimum of four years of relevant experience
- Demonstrable experience (and tested during the interview process) of writing and communicating scientific/complex information for lay audiences across different media
- Ability to understand, read and process complex scientific information (from clinical trials, scientific papers etc)
- Excellent capacity for analysis and communicating (verbally and in writing) clearly for a range of different audiences
- Demonstrable project management experience
- Excellent level of both written and spoken English
- Excellent communication and presentation skills
- Ability to work independently on assigned tasks and take appropriate initiatives
- Confidence in representing an organisation in meetings with external stakeholders at all levels
- Good networking abilities
- Rigorous work methods and high attention to detail
- Willingness to learn and curiosity
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Desirable
- Knowledge of clinical development and how drugs are brought to market for patients
- Knowledge of myeloma and AL amyloidosis and/or immuno-oncology or other relevant field
- Experience of working in a non-profit organisation
- Experience of working in European patient advocacy and/or with patients and their families
- Advanced degree (PhD) in a relevant topic
- Experience with data management
We offer:
- A permanent position with flexible hours in a remote setting
- An exciting position in a European non-profit organisation in the emerging fields of patient-centered healthcare and patient advocacy, working together with key patient advocacy leaders across Europe
- An opportunity to integrate in a young, dynamic and multi-cultural team working from different European cities
About MPE
Myeloma Patients Europe (MPE) is a pan-European organisation representing 50+ myeloma and amyloidosis patient groups from over 30+ European countries. It is registered as an international non-profit organisation under Belgian Law. A Board mainly composed of patients and caregivers is elected by the membership to oversee the strategy and governance of the organisation. A team of 10+ staff members runs remotely the day to day operations, programmes and services within 4 divisions: Access and Policy, Medical Education and Scientific Engagement, Capacity Building and Advocacy, and Patient Evidence.
MPE is dedicated to improving the treatment, care and quality of life of patients with myeloma and AL Amyloidosis. To this end, the main goals of the organisation are:
- Collaborating on projects to the benefit of the myeloma community
- Exchanging information and best practice
- Developing existing patient groups and encouraging and facilitating the setting up of new groups
- Helping to shape appropriate health-related policies and initiatives on a European and national level
- Ensuring patients across Europe receive timely access to new treatment
- Stimulating and promoting patient-centred research and clinical trials
- Developing a strong evidence base for the needs and wants of patients and their role in research
- Providing information, educational and outreach programmes to member groups
Learn more about our programmes: https:// www. mpeurope. org/
If you wish to apply, or have any questions, please send an email to recruitment @ mpeurope. org.
The deadline for applications is July 19th and all applications will be reviewed immediately afterwards. Our hiring team will schedule interviews with successful candidates to take place in the following weeks. We will be in touch following the review period regarding next steps.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is thrilled to be working with a fantastic national charity as they look for an Events Manager to support them for an initial 4–6-month FTC.
The organisation are seeking a highly motivated and strategic event professional with a successful history of executing impactful events. The successful candidate will be responsible for the entire event lifecycle, from conceptual design to flawless delivery, collaborating closely with stakeholders to ensure this event exceeds expectations.
Key Responsibilities:
- Design a celebratory event that reflects the organisation’s spirit and goals.
- Create a detailed event plan, agenda, timeline, and budget to keep everything on track.
- Develop an engaging agenda with captivating sessions to keep attendees hooked.
- Oversee the entire event lifecycle with a well-defined project plan.
- Coordinate all logistical aspects, from venue setup to seamless execution.
- Ensure all deadlines are met to guarantee a smooth event.
- Prioritise inclusivity, accessibility, and environmental responsibility.
- Collaborate with key stakeholders – internal and external – to ensure everyone's on the same page.
- Work with internal branding, staff networks, and engagement teams to maximise impact.
- Coordinate community group involvement as needed.
- Secure and manage bookings for external speakers and groups.
- Partner with internal communications teams to develop and implement plans that drive event registrations and engagement.
- Create promotional materials and support materials for attendees.
- Manage the invitation and booking process, catering to individual needs like accessibility and dietary requirements.
- Lead the on-site team to ensure seamless event execution.
- Troubleshoot any issues that may arise during the event.
- Prioritise a positive and memorable experience for every attendee.
Person Specification:
- Previous experience in corporate or large-scale conferences is essential.
- Ability to design, plan, and execute engaging colleague meetings and events, taking them from concept to a successful completion.
- You're organized and detail-oriented, with excellent project management skills to keep things on track and meet deadlines.
- You excel at both written and verbal communication, building strong relationships with colleagues through clear and engaging messages.
- Able to approach challenges with innovative thinking and find effective solutions to keep things moving smoothly.
- You will stay calm and deliver results on time, even under tight deadlines.
- You have a track record of strong facilitation skills and can lead engaging and impactful meetings and events.
- You're a natural collaborator who thrives in an internal communications and engagement team environment.
- Desirable, if you have videoing and editing skills, you can use them to create even more engaging content for our initiatives.
What’s On Offer:
- A flexible working pattern with just 1-2 days a month in the organisations Birmingham head office.
- Competitive salary of £40,000 pro-rata for the successful candidate.
- 4-6-month contract.
- Opportunity to work for a fantastic and well-known organisation.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The ideal candidate will have relevant qualifications and/or equivalent experience and demonstrate a commitment to
continuous learning and professional development.
The post-holder will be responsible for:
- Taking a lead within our income generation function and working in close collaboration with our CEO to manage/deliver our fundraising strategy.
- Maintaining a portfolio of corporate donors/strategic partners to meet annual income goals.
- Designing, developing, and delivering training programmes tailored to our stakeholders' needs.
- Serving as a member of Sahir's Senior Leadership Team, contributing to strategic planning and decision-making processes to enhance the overall impact and effectiveness of our services.
Sahir stands as the oldest LGBTQ+ charity in the Liverpool City Region. We’re also a proud support organisation for people living with HIV.
The client requests no contact from agencies or media sales.
The YoungMinds Parents Helpline provides parents and carers with life-changing information, advice and support, and we are looking for a Service Manager to join our incredible team. This is an exciting, challenging and critical role, which will lead and support the helpline team in delivering a safe, high-quality, culturally competent and inclusive service to thousands of parents/carers.
You will work closely with the helpline management team to ensure all helpline channels (including telephone, webchat and email) are adequately resourced, and advisers are providing high-quality support to parents/carers who have concerns for their child’s mental health. You will use helpline data and evaluation insight to respond to demand, identify key themes, make continuous improvements to service delivery, and contribute in the strategic shaping and implementation of service development plans.
You will ensure that the Parents Helpline team is accountable to the organisational Anti-racism, Justice, Equality, Diversity and Inclusion (AJEDI) action plan, and lead in ensuring that the service continues to increase cultural competency, accessibility and inclusivity, with a particular focus on supporting service users from Black and minoritised communities.
You will provide line management support to helpline team members including staff, regularly review policy, and ensure the helpline operates in accordance with organisational procedures. You will contribute to the review and development of helpline content, provide expert opinion and relevant information from the helpline to a variety of stakeholders, and represent the service at both internal and external events. You will be a Lead Safeguarding Officer for the organisation, and provide direct safeguarding support to the service when needed.
- proven experience of managing operational aspects of a helpline service that provides advice and guidance to service users
- experience of managing a staff team
- experience of delivering high-quality safeguarding work, and making referrals to statutory agencies as required
- demonstrable knowledge and understanding of how to promote diversity and inclusion within processes, services or teams
- understanding and awareness of AJEDI
This post is offered as a 12 month fixed term contract.
We welcome applications from Black and minoritised, LGBTQIA+ groups and those with disabilities, as they are currently under-represented.
We hope that you would like to join us at a very exciting stage of our growth and development. You’ll be joining a bright, dynamic team who have a passion for supporting our ambitions.
The client requests no contact from agencies or media sales.
This is a remarkable opportunity to work with an incredibly dedicated team at WWF Cymru, and use your experience in multi-channel communications and knowledge of Wales (with an interest in Pembrokeshire in particular) to help put nature at the top of the political and media agenda in Wales and secure better decisions for our environment.
WWF Cymru is currently pursuing a multi-year work programme to address the ‘Triple Challenge’ in Wales: how we tackle climate change, reverse the loss of nature, and transition to a sustainable food system. The years ahead are critical for engaging politics and the public in Wales on this triple challenge, and as Communications Manager you will focus on delivering project based national and local communications as part of a small team based in Cymru. You’ll play a key role in raising the profile of both the Regenerative Ocean Farming and Pembrokeshire Wholescapes programmes, locally and nationally.
As Communications Manager you will develop and deliver bilingual (Welsh/English) multi-channel communications plans. This will involve building strong relationships with internal and external stakeholders and collaborating with colleagues to plan, create and commission content and assets as well as preparing public narratives, press releases, media briefings, case studies and more. You will therefore be able to ensure data and information is presented in a public friendly and accessible way. You will develop relationships with key stakeholders and supporters in Wales and work to implement campaigns that will engage and inspire them to take action. You will also provide advice and guidance internally on the Welsh context, culture and language and in relation to your programmes.
For this high-profile role, you must have experience in multi-channel communications and sound knowledge of the media landscape in Wales. Importantly, you will have experience of working in a bilingual environment in Wales and be able to converse in the Welsh language.
Effective at developing and delivering on communications plans aimed at a variety of groups, you will be comfortable speaking to journalists and using digital and social media tools to engage, mobilise and influence key audiences. You will also have a track record of delivering projects or campaigns working with a wide variety of partners and stakeholders.
If you have the experience to raise the profile of our Regenerative Ocean Farming and Pembrokeshire Wholescapes programmes, locally and nationally, we would love to hear from you. Please click on the link and apply via our website by submitting a copy of your up-to-date CV and Supporting Statement to highlight what makes you a good fit for us.
WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
Every role at WWF is open to applications from all sections of society. We believe in the potential of everyone regardless of; sex, race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership, sexual orientation, gender identity, or any other aspect that makes you, well you. Here at WWF, we are committed to conscious inclusion that helps cultivate an ethos of belonging, connection and shared purpose. We believe that the more diverse we are the better we become; this brings us together and empowers us to develop, engage and inspire; and critically to help build a future where people can live in harmony with nature.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
Our world needs you like never before. We are the first generation to know we are destroying the world and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.
Mae hwn yn gyfle arbennig i weithio gyda thîm hynod ymroddedig yn WWF Cymru, a defnyddio eich profiad ym maes cyfathrebu aml-sianel a’ch gwybodaeth o Gymru (gyda diddordeb arbennig yn Sir Benfro) er mwyn helpu i roi natur ar frig yr agenda gwleidyddol a chyfryngol yng Nghymru, a sicrhau penderfyniadau gwell dros ein hamgylchedd.
Ar hyn o bryd mae WWF Cymru yn dilyn rhaglen waith aml-flwyddyn i fynd i’r afael â’r ‘Her Driphlyg’ yng Nghymru: sut yr ydym yn mynd i’r afael â newid hinsawdd, gwrthdroi colli natur, a newid i system fwyd gynaliadwy. Mae’r blynyddoedd o’n blaenau yn allweddol er mwyn ymgysylltu â gwleidyddiaeth a’r cyhoedd yng Nghymru ar yr her driphlyg yma, ac fel Rheolwr Cyfathrebu byddwch yn canolbwyntio ar ddarparu cyfathrebu cenedlaethol a lleol ar gyfer prosiectau fel rhan o dîm bach yng Nghymru. Bydd gennych rôl allweddol wrth godi proffil rhaglenni Ffermio Morol Atgynhyrchiol a Cyflawnwedd Sir Benfro, yn lleol ac yn genedlaethol.
Fel Rheolwr Cyfathrebu byddwch yn datblygu a cyflawni cynlluniau cyfathrebu aml-sianel dwyieithog (Cymraeg/Saesneg). Bydd rhaid adeiladu perthnasau cryf â rhanddeilwyr mewnol ac allanol a chydweithio gyda cydweithwyr i gynllunio, creu a chomisiynu cynnwys ac asedau yn ogystal a pharatoi naratifau cyhoeddus, datganiadau i’r wasg, dogfennau briffio i’r cyfryngau, astudiaethau achos a mwy. Byddwch felly yn gallu sicrhau bod data a gwybodaeth yn cael ei gyflwyno mewn dull addas a hygyrch i’r cyhoedd. Byddwch yn datblygu perthnasau â rhanddeilwyr allweddol a chefnogwyr yng Nghymru ac yn gweithio er mwyn cynnal ymgyrchoedd fydd yn eu hysbrydoli i weithredu. Hefyd byddwch yn darparu cyngor ac arweiniad yn fewnol ar y cyswllt, diwylliant a’r iaith Gymraeg yn ogystal ag ar eich rhaglenni.
Er mwyn cyflawni’r ròl proffil uchel hwn, rhaid bod gennych brofiad mewn cyfathrebu aml-sianel a gwybodaeth dda o’r tirlun cyfryngol yng Nghymru. Yn bwysicach na dim, bydd gennych brofiad o weithio mewn amgylchedd dwyieithog yng Nghymru a’r gallu i gyfathrebu yn yr iaith Gymraeg.
Yn effeithiol wrth ddatblygu a gweithredu cynlluniau cyfathrebu wedi eu hanelu at ystod o grwpiau, byddwch yn hapus wrth siarad â newyddiadurwyr ac yn defnyddio ddefnyddio offer digidol a chymdeithasol i ymgysylltu ac ysgogi cynulleidfaoedd allweddol, ac i ddylanwadu arnynt. Bydd gennych hefyd record o gyflenwi prosiectau neu ymgyrchoedd gan gydweithio ag ystod eang o bartneriaid a rhanddeilwyr.
Os ydych chi’n meddu ar y profiad i godi proffil ein cynlluniau Ffermio Morol Atgynhyrchiol a Cyflawnwedd Sir Benfro, yn lleol ac yn genedlaethol, byddem wrth ein bodd i glywed gennych chi. Cliciwch ar y ddolen a gwneud cais trwy ein gwefan trwy gyflwyno copi o’ch CV cyfredol gyda’r Datganiad Ategol i nodi beth sy’n golygu y byddwch yn cyd-asio’n dda gyda ni.
Mae WWF UK wedi ymrwymo i gynnal proses recriwtio gynhwysol a hygyrch. Fel Cyflogwr Hyderus o ran Anabledd, rydym yn cydnabod efallai y bydd angen cymorth ychwanegol ar rai ymgeiswyr i oresgyn rhwystrau a brofwyd yn ystod y broses ymgeisio. Os oes arnoch angen unrhyw addasiadau rhesymol i gefnogi’ch cais neu gyfweliad, cysylltwch â’r tîm Caffael Talent drwy ein gwefan.
Mae pob rôl yn WWF yn agored i geisiadau gan bob rhan o’r gymdeithas. Credwn ym mhotensial pawb heb ystyried; hil, crefydd neu gred, tarddiad ethnig, gallu corfforol gwahanol, strwythur teuluol, ffactorau economaidd-gymdeithasol, oed, cenedligrwydd neu ddinasyddiaeth, partneriaeth briodasol, ddomestig neu sifil, cyfeiriadedd rhywiol, hunaniaeth o ran rhywedd, neu unrhyw agwedd arall sy’n golygu mai chi yw chi. Yma yn WWF, rydym wedi ymrwymo i gynhwysiant ymwybodol sy’n helpu i feithrin ethos o berthyn, cysylltiad a nod cyffredin. Yn ein barn ni, po fwyaf amrywiol ydym ni, gorau y byddwn ni; mae hyn yn ein dwyn ynghyd ac yn ein grymuso i ddatblygu, ymgysylltu ac ysbrydoli; ac yn hollbwysig, i helpu i greu dyfodol lle gall pobl fyw mewn cytgord â natur.
Mae ein polisïau a’n buddion yn adlewyrchu’r ffaith ei bod yn bwysig i bobl allu cael cydbwysedd da rhwng bywyd a gwaith a gallu dod â’u ‘hunan llawn’ i’r gwaith.
Mae ar ein byd eich angen chi mwy nag erioed o’r blaen. Ni yw’r genhedlaeth gyntaf sy’n gwybod ein bod ni’n dinistrio’r byd ac mae’n bosibl mai ni yw’r genhedlaeth olaf a all wneud unrhyw beth yn ei gylch. Rydyn ni’n chwilio am bobl sy’n teimlo’n angerddol ynghylch ei gwneud yn annerbyniol yn wleidyddol, yn gymdeithasol ac yn economaidd dinistrio adnoddau naturiol ein planed. Mae arnom angen ichi ymuno yn y frwydr dros ein byd.
Charity People is thrilled to be working with Latymer Foundation in the recruitment for a Fundraising Manager. The person in this role will be a pivotal member of a brilliant development team.
Job Title: Fundraising Manager
Location: Hammersmith, London - 3-4 days a week in the office during term time and full time working from home during school holidays
Contract: Permanent and full time - 37.5-hour week, Flexible working hours between 08.00 - 19.00 Monday - Friday
Salary: £45K
About the organisation
2024 marks a hugely important milestone for the Latymer Foundation - its their 400th anniversary!
The Latymer Foundation at Hammersmith was established in 1624 by Edward Latymer, a lawyer and local landowner, with the aim of offering financial support to eight children living in the area, providing them with clothes and giving them an education. An education which would not otherwise have been possible for them to access.
Today, the Foundation runs Latymer Upper and Prep School and one of its main aims is to provide bursaries (financial support for school fees) to as many local children as possible, ensuring that any promising and talented child can access a first-class Latymer education, regardless of their family's financial situation.
As of September 2023, the Foundation is supporting bursaries for 1 in every 5 students at Latymer Upper School, and is aiming to increase this to 1 in 4 students by 2024.
The Role
Reporting to the Director of Development, the Fundraising Manager is a key member of a sector leading development team. Latymer's bursary programme is one of the most successful in any UK independent school. Since 2002, the number of pupils receiving means tested support has grown from just 7 to more than 280 as of September 2023, the majority of whom receive between 75-100% fee remission.
This growth has only been possible thanks to philanthropy through the Latymer community: parents, alumni, Governors, staff, and students.
The Fundraising Manager is at the heart of the community fundraising, focussing on the full cycle of cultivation, solicitation and stewardship
Responsibilities:
* Develop and deliver the strategy and tactics to increase giving and participation in support of our annual bursaries appeals (including Upper School and Prep) using a range of channels and touchpoints (e.g. DM, digital, phone campaign, events, face to face)
* Design the stewardship matrix and tactics to thank our supporters and develop compelling content that surprises and delights our donors, including events and the delivery of our annual campaign impact report, Campaign Review
* Provide a supporter experience that increases conversion and retention and builds long-term commitment to the Foundation, especially important this year as we celebrate Inspiring Minds and start to focus on future campaigns
* Develop case studies to illustrate the impact of donations across communications and devise ways to increase opportunities to see these stories
* Utilise insight and data to set, monitor and evaluate appeal/activity performance and inform future tactics
* Manage the process of researching potential donors and other potential supporters of the Foundation
* Manage portfolio of leadership giving donors to make individual approaches to mid-level donors in support of the Bursaries Appeal
* Work closely with the Bursaries Appeal volunteers to raise awareness of the bursaries
* programme and increase giving particularly amongst current parents
* Oversee the student-led bursaries fundraising Club (RAISE)
* Prepare the annual budget proposal for all fundraising appeals for submission to the
Director of Development, focussing on ROI for fundraising channels
* Manage the Fundraising Assistant ensuring they have the direction and resources to be successful in their role
About You
This is a great opportunity for an able and enthusiastic person to make their mark in a busy and successful department.
* Have previous fundraising experience;
* Take an innovative approach to meet and exceed targets;
* Be a confident, assured communicator in English, both in written and verbal form;
* Be focused, well organised, proactive and efficient;
* Be curious and solution-focussed when faced with challenges;
* Be capable of working effectively under pressure and changing priorities;
* Demonstrate good IT and have previous experience of Raiser's Edge or other CRM database.
To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
For over thirty years, Charity People has been dedicated to recruiting talented individuals for non-profit organizations. We are proud to partner with charities, universities, and institutes that promote diversity and inclusion in the workplace. Join us in making a difference in the charitable sector.
AllChild are seeking a creative Communications Officer to join the team and play a crucial role in raising awareness of AllChild’s mission and impact.
At a time of ambitious organisational growth, this is a brilliant opportunity for someone to grow their skills and knowledge and develop their career in the charity and education sector.
The Communications Officer will support AllChild’s external communications, with a focus on effectively planning and producing content for our social media channels, website and newsletter to increase engagement and build our profile.
This role will sit in our growing communications team, working closely with the Communications Manager to drive the communications function at AllChild, and also working collaboratively across teams and with key partners in our network and beyond.
They will have excellent attention to detail, a desire to create quality content, and great writing and communication skills.
Closing date: 29 July 2024
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Insight and Innovation Officer
Reports to
Head of Insight and Innovation
Team
Insight and Innovation
Salary Scale
P3d £33,390
Contract Type
Permanent
Hours
37.5 hours per week, full time
Location
Remote (home based) with occasional travel
Main Role & Responsibilities
Ygam is seeking an Insight and Innovation Officer to join our Insight and Innovation team. The post holder will work with the Head of Insight and Innovation, supporting with research, knowledge translation, evaluations and insights into children and young people’s experiences of gaming and gambling harms.
Our Insight & Innovation team aids the design and delivery of Ygam’s strategy by supporting evidence-based decision making. By working across the charity to leverage and disseminate internal and external insight, the team enables intelligent decision-making and strengthens the organisation’s understanding of the world in which it operates.
Who are we looking for?
We are looking for an Insight and Innovation Officer to work collaboratively with the Head of Insight & Innovation, and teams from across the organisation to deliver research and stakeholder insight workstreams. The outputs from these workstreams will guide, challenge and provide practical support for the planning, long-term development, and effective delivery of Ygam’s strategic ambitions.
The ideal candidate will be a self-starter with exceptional judgement and good stakeholder management skills. They must also be a proactive, adaptable, and creative individual, who has the ability to work remotely, autonomously and as part of a team. They should possess outstanding communication skills, be highly organised, and an excellent team player.
Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued. We welcome the unique contributions that you can bring and encourage people from underrepresented backgrounds to apply to join our team, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodiverse people, and armed force veterans.
Role Requirements
Duties will include but not be limited to:
Research, insight and knowledge translation:
· Support the commissioning and managing of research activities and collaborations.
· Develop longitudinal research to understand programme impact on our beneficiaries.
· Keep abreast of current and future developments in gaming and gambling harm prevention, critically appraising these and summarising them as part of our knowledge translation function.
· Liaise with the External Affairs team to support the creation of accessible learning pieces for knowledge translation across the organisation and with internal and external stakeholders.
· Lead on writing articles and reports to disseminate learnings from Ygam’s data collection activities.
· Support the fundraising team with identifying and applying for new funding and grant opportunities directly associated with research and insight work.
· Liaise with IT team to support development of our Research and Insight intranet section.
Evaluations and continuous improvement:
· Support programme evaluations, including support with writing invitations to tender, liaising with Programme Leads and writing up/ dissemination of findings.
· Support programme leads with cycles of continuous improvement.
· Support the programmes team with piloting content and identifying and piloting new technologies.
Engagement and relationships:
· Assist with planning and organising advisory panels and communities of practice meetings and events.
· Support with gap analysis and implementation planning.
· Liaise with IT team to develop and maintain an online community of practice.
Conferences, events and raising brand reputation:
· Attend and support events, trade shows and conferences.
· Identify and apply to key events and conferences where Ygam can present evidence-based research and evaluations, raising brand reputation. This will include developing and delivering presentations on our research and insight activities for varied audiences.
· Support the planning of conferences and events.
General administration:
· Maintain online documentation/ Ygam SharePoint.
· Uploading information to Ygam CRM system, ensuring information is up to date and accurate.
· Support with staff surveys and focus groups.
· Provide minutes at all Insight and Innovation meetings.
Person Specification
Essential
· Working knowledge of qualitative and quantitative research methodologies.
· Ability to work with all aspects of primary research, including identifying areas of research, designing research methodologies, implementing high-quality data collection and analysing data.
· Ability to support the translation of research findings into clear and actionable insights through thoughtful data collection, in-depth and critical analysis, sharp observations, smart story-telling, and compelling presentations.
· Experience creating and maintaining fact bases or knowledge banks of insight and intelligence on key trends and audiences.
· Understanding of the requirements of Ygam’s stakeholders in relation to training, resources and digital products.
· Nurtures professional relationships with colleagues at all levels and with external contacts and partners to support the achievement of objectives.
· Excellent I.T skills, specifically Microsoft Office products.
· Excellent organisational and time management skills, with ability to work on multiple projects at once and to work to deadlines.
· Excellent communication skills – both verbal and written. Professional and positive manner and approach.
· Ability to work collaboratively and across teams.
· Values diversity, respecting and drawing on colleagues’ different perspectives, skills, experience, and knowledge.
· Employment rights to live and work in UK.
Desirable
· Previous working/academic experience in education, social sciences or a related field.
· Experience of supporting and drafting collaborative research funding applications.
The client requests no contact from agencies or media sales.
Information Manager
The Migraine Trust
Remote with meetings in London 4 times a year which will include overnight stays and other ad hoc UK travel may be required
Permanent
Full time, with flexible working
Salary £35,000-£38,000 per year depending on experience
Excellent benefits including 25 days annual leave, plus bank holidays, with increases for each year of service up to a max of 30 days, birthday leave, pension, death in service cover, training and development opportunities, staff discounts and access to Employee Assistance Programme
Would you like play a vital role making a difference to the lives of people living with and affected by migraine? Do you have experience working within a health charity communicating complex health information?
Charity People are delighted to be partnering with The Migraine Trust, a small, ambitious charity which is dedicated to helping people affected by migraine, to bring on board an Information Manager.
The Migraine Trust is the only UK migraine charity providing information and support, campaigning for awareness and change, and funding and promoting research, and has been leading and bringing the migraine community together since 1965. One in seven people in the UK live with migraine. This complex and debilitating neurological disorder can significantly affect many aspects of life including work, school, personal relationships, and feelings of isolation.
Every year over two million people visit The Migraine Trust website for the most up to date information, and thousands contact the helplines for information and support on all aspects of migraine. The Migraine Trust campaign for increased awareness and understanding of migraine, better access to treatment, and national policy change to improve the lives of people who get it.
The Information Manager will coordinate and develop a range of health information needed by the migraine community and people living with migraine to raise awareness to both members of the public and health care professionals. The role is also responsible for ensuring the information on the website is up to date and coordinating and managing Patient Information Forum renewals.
Key responsibilities
- Produce and maintain quality health information: You will manage and update health information, scope, plan, and create new content in consultation with stakeholders, and identify target groups to produce materials to meet their needs. You will work within the Information and Support team constantly communicating with colleagues working on front line services to ensure the information being produced is in line with service users needs. You will also be responsible for managing the organisations PIF processes and assessments.
- Engage with the migraine community: You will hold focus groups to understand information needs, build strategic partnerships to disseminate information effectively, and support staff learning and knowledge-building about migraine.
- Support communication and dissemination: You will work with the Communications team to create accessible information formats, provide content for videos, blogs, and other communication channels and regularly monitor and report on the impact of information provision.
- Research: You will act as the key point of communication for the research committee, manage administrative duties for research funding applications and grants, and coordinate research meetings and liaise with funded researchers for project updates.
- Represent and support the charity: You will represent The Migraine Trust at external events and build relationships with healthcare professionals and stakeholders.
The Information Manager will have solid experience of communicating complex health information to audiences in written and online formats, as well as proven experience of producing information from the research stage through to writing, external review and liaising with designers. The successful candidate will have the ability to gain an in-depth understanding of medical and health related information, including research and critical analysis skills to develop an evidence base. You will have experience working within a health communication environment, with excellent verbal and written communication skills, and meticulous attention to detail with demonstrable editing and proofreading skills. You will have the ability to liaise with key stakeholders, be a self-starter with an ability to work independently and as part of a team and be able to work to tight deadlines. You will have knowledge and understanding of the benefits of patient engagement to produce health information.
The role is home-based with meetings in London once every 3 months which will include overnight stays and some ad hoc national travel. All travel/overnight expenses are covered. They are happy to explore flexible working options for the right candidate. The post will be subject to satisfactory references.
If you would like to support the work of The Migraine Trust, you have the skills to apply for this role and would like to join a passionate and dedicated team to make a real difference, we would be delighted to hear from you.
How to apply:
The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to Jen and Alice at Charity People for more information or contact Jen for an informal confidential chat about the role.
Applications will be being reviewed on an ongoing basis.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Bristol & Weston Hospitals Charity raises funds for all ten hospitals in the University Hospitals Bristol and Weston NHS Foundation Trust (UHBW). We’ve been in partnership with UHBW for 50 years and we’re as passionate about our work now as we were when we began life in 1974. We’re here to bring moments of joy, comfort and hope to those who need it most; The millions of patients and their loved ones who pass through our hospital doors each year and 13,500 NHS staff who care for them.
That’s a lot of people so we need you to take the reins of our Individual Giving, Legacy and In Memory programmes from September as Sam departs for maternity leave.
This is a varied role where one day you will be creating content and using inspiring patient stories for a full-hearted appeal. Another day you’ll be refining supporter journey comms to our 10,000+ charity lottery players. Another week and you’ll be developing and launching ideas for maximising long-term growth in Legacy and In Memory giving and how this looks across all our brand and supporter touchpoints.
“If you find your heart singing when you hear about the amazing feats people undergo to improve the lives of others or feel inspired playing your part in improving the health and happiness of every patient cared for in our hospitals, then we think you’d better apply!”. Sam, current post holder.
We are a Disability Confident employer.
Working for a charity is great. Working for Bristol & Weston Hospitals Charity is greater.
Benefits:
- 27 days annual holiday entitlement (pro-rata) plus an additional day off on your birthday and a wellbeing day. Plus an additional two days leave after five years of service.
- Commitment to hybrid and flexible working
- Competitive pension scheme. We'll match employee pension contributions up to 8% (minimum 5%)
- Additional support via our enhanced Employee Assistance Programme, including up to eight sessions with a licensed counsellor
- Life assurance cover - 4x annual salary
- Commitment to training and development with budget set aside
- Medicash health plan - claim cash towards a range of medical costs
- Free Blue Light Card that allows access to hundreds of discounts at major retailers.
Closing date: 8th July
Interview date: 15th & 16th July
The client requests no contact from agencies or media sales.
Each year, Young Enterprise helps thousands of young people develop the skills, knowledge and confidence they need to succeed. Through our nationwide enterprise and financial capability programmes, we give young people the opportunities and experiences to discover who they are and what they’re good at.
This is a fantastic opportunity to join a fast-moving, youth-focused charity and play a pivotal role in our flagship programme for primary-age children. We are looking for an enthusiastic, creative and proactive individual to join Young Enterprise as Programme Coordinator until the end of December 2025.
About the role
The Programme Coordinator will primarily be responsible for supporting Money Heroes, our largest primary programme designed to develop the financial capability of children across England and Wales. Money Heroes provides resources, training and mentoring for primary schools, as well as storybooks, games and other materials to supplement learning about money at school and in the home.
The Programme Coordinator will work closely with the Programme Manager and the Money Heroes team to ensure the smooth running of the programme, including coordinating content development and website updates, supporting the delivery of teacher training events, supporting the marketing and promotion of the programme, and supporting ongoing monitoring and evaluation. The role also works more broadly across the whole of the Programmes and Services team to ensure joined-up cohesive support is offered internally and externally to staff, teachers and other educators.
The post holder will be responsible for providing high-level customer service both internally and externally to a variety of people including teachers and other educators and YE staff. This role will also provide ongoing support to ensure we are effectively communicating the aims and objectives of our programmes to external stakeholders through newsletters, social media and email campaigns.
Who we are looking for
We are seeking an individual with first-rate organisational skills. Someone with experience of programme coordination, or the desire to develop a career in this space, who would like to support the development and delivery of training events and teaching materials.
Reporting to the Programme Manager, this is a role that can grow with the capabilities and interests of the person in post, with opportunities to develop skills in project management, digital development, writing copy and inputting into social media and marketing campaigns. This role provides a real opportunity to help drive YE’s programme offer forward and to ensure that young people across the country have access to vital skills and attributes for future life and work.
Why work for us?
- People-focussed with a friendly and supportive workplace culture
- An active commitment to equality and diversity
- Generous holiday allowance of 7.2 weeks, plus your birthday off
- Access to NHS top-up scheme, for money back on expenses such as dental and optical
- Access to an Employee Assistance Programme
- Cycle-to-work scheme
- Group Life Assurance
- Access to various employee-friendly initiatives such as Discount and Benefits platform, Leave Purchase scheme, part financial contribution to Professional Development etc
If this role appeals to you, we’d like to hear from you! When you join us in building a successful and sustainable future for young people, you can expect all the recognition, support and rewards you need to grow and develop yourself.
This is a hybrid role, working out of our London or Oxford office a minimum of 4 times per month.
To apply, please submit your CV and covering letter (up to two sides of A4) outlining your suitability for the role based on the Job Description and Person Specification by no later than 5pm on Saturday 13th July. Applications without a cover letter will not be considered.
Interviews will take place via Teams w/c 15 July.
Please note that, although we endeavour to respond to all applications, if you have not heard from us by two weeks from the closing date you should consider your application unsuccessful.
We empower young people to discover, develop and celebrate their skills and potential.
Interview date: Wednesday 10th July
Reports to: Chief Executive
Direct Reports: AV Technician
Contract: Permanent, full time (35 hours per week)
Location: Institute of Psychoanalysis, Byron House, Shirland Road, London W9 2BT
About the Institute of Psychoanalysis
The British Psychoanalytical Society was founded in 1913. With around 500 members, we are a UK wide and international community of professionals, dedicated to helping people enhance their lives through an intensive talking therapy, psychoanalysis. The Institute of Psychoanalysis (IoPA) is the outward face and training body of the British Psychoanalytic Society.
Purpose of the job
The Head of Digital will be responsible for leading our digital, IT and information systems. They will also have oversight of AV and for the technical development of online education materials.
The post holder will lead the digital transformation of the organisation, continuously improving the effectiveness and impact of the Society. They will lead resource planning, management, reporting and coordination of projects/initiatives to deliver change in line with business requirements. This will involve leading end to end delivery digital projects, including technology delivery and change management required to improve, implement and embed digital systems, IT infrastructures and processes.
Main responsibilities
- Project manage major digital projects and ensure relationships with external stakeholders and engagement with Members, Staff and Service Users are all managed effectively.
- Research solutions and make recommendations for the improvement of systems and infrastructure.
- Appoint suppliers of digital services and oversee the Institute’s relationships with them, ensuring they provide a high-quality service and value for money.
- Provide first line support to staff, responding to basic technical queries and issues, such as password resets, software installation, and troubleshooting common hardware and software issues.
- Manage the IT infrastructure and security of the CRM system.
- Ensure the smooth operation of the CRM system, including user access management and working with our support provider to carry out data backups and system updates.
- Implement and maintain robust security measures to protect customer data and ensure compliance with organisational policies and industry regulations.
- Troubleshoot and resolve technical issues related to the CRM system and collaborate with stakeholders to identify and implement improvements to the system's performance and functionality.
- Establish services in line with industry standard service design principles.
- Keep on top of new and innovative ways to present the Institute’s digital content, proposing and experimenting with ways to develop its content in line with changing digital trends and audience preferences.
- Manage and develop the Society’s AV presence for in-house seminars and events as well as online AV requirements.
- Technical development of online educational products.
- Oversee financial aspects including budgeting, budget review and procurement.
Other responsibilities
- Work to increase the number of people reached through the Institute’s web presence and to build repeat usage, for example, by providing expertise on search engine optimisation, pay-per-click and social media advertising, and managing paid-for search.
- Coach, advise and share information on digital content, communications and services within the wider organisation. Encourage and support staff and members to engage with digital communications and adopt a ‘digital first’ mind-set.
- Take the lead on Google Analytics and other digital monitoring/measurement tools, ensuring that digital metrics are implemented, consistently reported and widely used across the Institute.
- Provide AV support for in-person, online and hybrid events using Zoom.
Benefits
- Flexible office hours and hybrid working (dependent on events, meetings and other activities).
- 25 days annual leave, plus 8 bank holidays (pro-rata for part time staff) plus Christmas closure days in addition to annual leave entitlement.
- Time Off in Lieu, overtime or adjusted working hours to accommodate evening and weekend working.
- A 12.5% non-contributory pension scheme.
Please see the job description and person specification attached for more details.
The client requests no contact from agencies or media sales.