Content Management Jobs
JOB PURPOSE
UK for UNHCR is looking for a Digital Communications Officer to join its team, raising vital support for displaced people around the world through creative campaigns such as the Refugee Dictionary, Cuppa Hope as well as fundraising appeals and partnerships.
Reporting to the Digital Communications Manager, the Digital Communications Officer will have particular focus delivering day to day social media communications, including community management, publishing, content management and development. This role will also support wider digital communications activities, such as with the Senior Digital Communications Officer who manages the website.
This involves identifying opportunities to amplify appeals, campaigns and partnerships through social media to support UK for UNHCR’s fundraising and public advocacy objectives. Raising awareness of global refugee crises and UNHCR’s humanitarian operations forms a central part of this storytelling, as well as thematic campaigns and PR moments throughout the year.
One of your first focuses will be helping grow and verify UK for UNHCR’s TikTok account and LinkedIn presence, in addition to transitioning the charity’s channels to a new social media management tool. You will also work closely with the wider Communications team in supporting online and offline fundraising appeals.
The Digital Communications Officer will also work with the wider Communications team to identify and support storytellers (including refugees and supporters) to share their stories through the charity’s social media channels.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
ROLE RESPONSIBILITIES
Planning, coordination and growth
- Deliver and schedule social media content on a daily and weekly basis, with flexibility to respond to news events and emergencies at short notice.
- Produce or commission multimedia content, including videos, graphics and photography to support charity activity on social media.
- Apply understanding of UNHCR’s humanitarian work to deliver strong storytelling and relevant content to the audience.
- Adapt content from UNHCR’s head office and field communications to localise for UK audiences.
- Develop social media editorial plans to amplify campaigns, milestones and events.
- Deliver planning and scheduling in a timely manner and be quick to respond to news and emergencies.
- Flag and navigate political sensitivities in line with UNHCR and charity policies.
- Deliver on a paid media strategy to amplify social media content more broadly, with a focus on Meta ads manager.
- Update and maintain community management guidelines on a regular basis.
- Work closely with the Communications Coordinator to monitor and moderate all of the charity’s social media channels.
- Other support for digital communications as required, such as helping cover website activities when colleagues are on leave.
Analytics, reporting and best practice
- Deliver regular reports outlining the performance of our content and channels, ensuring we’re on track to reach 100k followers by the end of 2026.
- Create and lead on a testing roadmap, leveraging new features across all social media channels.
- Keep up to date with social media content trends, news and tools to inform best practice and strategy.
- Provide subject matter expertise, proactive assistance and advice as required for planning and delivery of digital and supporter journey projects.
- Observe all legal and legislative requirements, comply with policies and procedures, and demonstrate a high level of confidentiality and integrity.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience
- Experience using native social media tools, like Meta business manager and YouTube Creator studio, to manage online communities.
- Experience of creating social media content that created an impression, raised awareness and prompted followers to take action.
- Experience of identifying and driving iterative improvements to digital channels through testing and analytics.
Essential Skills/Knowledge
- Proficient in using social media tools to evaluate performance and identify improvements.
- Proficient in creating content for online use, using software such as Adobe Suite, Canva or similar, to edit and produce basic assets.
- Researching images and writing compelling copy for different audience profiles.
- The ability to prioritise multiple tasks, working proactively and sometimes under pressure.
- Good attention to detail, strong ability to proofread and pick up inconsistencies.
- Understanding of data protection principles.
- Excellent stakeholder and relationship management skills.
- Proficient in Microsoft Word, Excel and PowerPoint.
- An interest in global humanitarian affairs.
Desirable Skills/Experience
- Working in a not-for-profit or advocacy organisation.
- Experience with refugee issues or field work.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays.
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: 9am, Monday 9th December 2024
First stage interviews: Week commencing 9th December 2024
Second stage interviews: Week commencing 16th December 2024
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?
The client requests no contact from agencies or media sales.
Are you passionate about volunteer engagement and making a real difference in the world of healthcare? The Royal College of Radiologists (RCR) is looking for an experienced Volunteer Officer to lead the way we attract, manage and recognise the invaluable work of our volunteer community.
We have over 2,000 volunteers that engage with us and refer to these individuals as ‘Contributors’. The Contributor Officer will be our Volunteer Lead and will work alongside the Head of HR on the engagement, management and retention of volunteers across the organisation. As this is a new role, there is huge scope to think innovatively and apply your expertise to ensure our processes and ways of working deliver real value to the members giving up their time to work with us.
This is a unique opportunity to work closely with our contributors, ensuring they feel valued and empowered to contribute their expertise. If you’re keen to take a leading role in ensuring that we can engage and grow the group of doctors helping us to make a difference to patients’ lives, then we would love to hear from you!
What you’ll do:
- Develop and update an appropriate and consistent recruitment and selection process for Contributor positions, ensuring it provides flexibility to cater to the differing level of roles across the organisation.
- Work with the Marketing and Digital team to build and maintain a dedicated Contributor section of the website, designed to engage our key audiences and provide easy access to engaging information and content.
- Monitor application rates for key Contributor positions, developing our approach to ensure that the opportunities reach a wide range of members.
- Actively lead the RCR’s approach to engaging with Contributors.
- Conduct regular business partnering meetings with RCR staff who have management responsibility for key Contributors, advising on how to manage, support and engage the group.
- Actively input into the development of the RCR’s Customer Relationship Management (CRM) system and other relevant systems to ensure there is a single point of truth for all Contributor related data and that important information is recorded in an easy to access way.
What you’ll need:
- Proven experience of volunteer attraction, management and engagement.
- Experience of effectively managing a wide range of stakeholders.
- Experience of developing processes and policies from scratch to meet complex needs.
- Ability to work with data and identify issues and analyse the impact of solutions implemented.
- Effective problem-solving skills.
- Excellent communication skills.
If this sounds like an exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a passion for building, growing and nurturing corporate relationships, with a successful track record to match? Do you want to join a once in a generation appeal to give seriously ill children the best chance and the best childhood.
Great Ormond Street Hospital Charity are hiring for a Senior Partnerships Development Manager to join us.
This is the ideal role for a new business fundraiser who thrives in find and securing new business environment and wants to work with a collaborative and passionate team.
You’ll have the chance to be a champion for children delivering new partnerships alongside leading, motivating and developing a team. The partnerships development team are tenacious, accountable, authentic, courageous and agile.
The salary for this position is £47,405 per annum.
Key Responsibilities
- You will lead on securing the biggest opportunities for new corporate partnerships at the number one children’s charity brand. You will have a chance to grow your career through spearheading corporate fundraising for our biggest ever campaign – the Children’s Cancer Centre.
- You will have experience across the fundraising portfolio – COTY, sponsorship cause marketing and more.
- You will work closely with a number of CEOs, Chairs and MDs on our Corporate Board and Marketing Panel to unlock new opportunities.
- You will lead a team - line managing and developing two team members to win new partnerships.
Skills, Knowledge and Expertise
- Significant experience securing multiple six and seven figure corporate partnerships.
- Extensive new business fundraising expertise.
- A gifted networker
- Experience writing, creating, inspiring and successful pitches and proposals.
- People leadership expertise.
- Creative and proactive mindset.
This is the ideal opportunity for someone who is looking for a career making opportunity to join one of the largest appeals in recent history.
Whilst charity experience isn’t essential for this role, it is preferred due to the nature of our corporate partnerships.
About The team
The Corporate Partnerships team plays a vital role in supporting the charity, raising millions of pounds every year through the successful delivery of an impressive portfolio of corporate supporters. We also oversee, develop and deliver support through our retail activity and our growing brand licensing programme.
The team has the benefit of a clear strategy, an inspiring cause, a fantastic charity brand, incredible networks and leverage through an active Corporate Board, and a reputation for being one of the strongest corporate fundraising teams in the sector.
Please refer to the full job description below for more information.
Closing Date: 6th December 2024
Benefits
- 30 days annual leave (plus bank holidays)
- A flexible approach to working arrangements.
- Access to our enhanced pension scheme
- Life assurance
- Access to various health and wellbeing schemes, including the employee assistance programme.
About Great Ormond Street Hospital Charity
Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise and invest these vital funds at the hospital and within child health research nationally. A better future for seriously ill children starts with you.
Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the 'Charity Times Fundraising Team of the Year 2023.'
Our commitment to Equality, Diversity and Inclusion
A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our website.
As a Level 2 Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us.
Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Permanent, Full Time
Circa £48,000 plus competitive benefits
Do you want to make a difference?
The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services, by providing support including:
· Helping to reduce social isolation and loneliness among veterans.
· Supporting ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
· Funding youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
· Providing grants to help with the cost of living. But this is just a few of the ways we help.
It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most. Join the RAF Family and play your part in making a difference. Every day you will make a difference and play your part in changing the lives of others to help people in the RAF Family get through the toughest of times.
Do you want to play a part in what we do?
A pivotal role for the Fund the Digital Manager will develop and deliver the Fund’s digital communications and digital fundraising strategy, designed to generate income and increasing awareness of the Fund’s activities and services. An innovative thinker the Digital Manager will take the lead on developing digital excellence, proposing and implementing digital campaigns plus standalone activities for both fundraising and non-fundraising purposes, support the digital elements of fundraising activity, manage the website and social media channels, have responsibility for managing external agencies, meeting performance expectations, income generation, control of expenditure.
The role is based in our London HQ and currently work a minimum of three days in the office per week. The successful candidate for this role will need to prove they have the right to work in the UK.
To apply, please click on this link to apply through our secure recruitment portal, sending your CV together with a covering letter detailing why you believe you are suitable for this role.
The closing date for applications is Thursday 28th November 2024, 5.00pm.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
About us:
The Centre for Cultural Witness and its digital publishing platform, Seen & Unseen, aim to thoughtfully engage and deepen the Christian voice in public life. We’re seeking a Creative Marketing Strategist to play a crucial role in developing and driving our digital marketing and communications strategy, fostering impactful engagement with audiences and maximising the potential of our creative resources. This is an exciting opportunity for a strategic, creative, and proactive individual to make a significant contribution to our mission.
Role summary:
The Creative Marketing Strategist will lead the implementation and optimisation of Seen & Unseen’s digital marketing and communications strategy, driving our social media paid and organic efforts, managing agency relationships, and collaborating with internal teams. This role will balance creative vision with data-driven insights, ensuring that content is aligned with strategic objectives and effectively reaches our target audience.
Key responsibilities:
- Project management: Oversee and manage the implementation of Seen & Unseen’s digital marketing and communications strategy, working in close collaboration with our marketing agency and senior leadership team to ensure alignment with CCW’s overarching objectives.
- Strategic marketing input: Provide expert guidance on channel selection, content creation, and paid and organic social media strategies to effectively meet Seen & Unseen’s marketing goals, optimising content across platforms.
- Agency management: Act as the primary contact for our marketing agency, ensuring high-quality, cohesive output. Prepare clear, strategic briefs for creative concepts, media planning, content production, and graphic design that align with strategic goals.
- Performance measurement & KPIs: In collaboration with senior leadership, define key performance indicators (KPIs), track campaign performance, and provide actionable insights. Utilise data and analytics to refine strategies, improve future campaigns, and contribute to a culture of continuous improvement.
- Creative ideation & content creation: Identify opportunities and develop innovative creative concepts that align with Seen & Unseen’s objectives. Create engaging, high-quality digital content for social media as and when required.
- Content optimisation: Analyse and evaluate content reach and engagement, leveraging insights to inform the editorial direction and content strategy.
- Audience insights: Deepen understanding of our audience through qualitative and quantitative insights, making informed recommendations to enhance audience connection and engagement with Seen & Unseen’s objectives.
Person specification:
- Creativity & strategic vision: A creative, strategic thinker who can balance big-picture planning with attention to detail, optimising resource use for maximum impact.
- Proactive & collaborative: A self-starter and project manager who drives initiatives forward with enthusiasm, while also being a strong collaborator across teams and with external partners.
- Content & marketing expertise: A solid understanding of best practices for different platforms, an understanding of the marketing landscape and a strong grasp of effective content strategies for audience engagement.
- Content creation: Proven ability to create short-form videos and craft compelling copy, and a hands-on approach to delivering high-quality content when needed.
- Analytical acumen: Skilled in interpreting marketing data and insights, with the ability to translate metrics into meaningful recommendations for content and campaign improvements.
- Paid advertising proficiency: In-depth knowledge of paid advertising, with experience managing campaigns and optimising ad spend to achieve strategic objectives.
- Communication skills: Exceptional interpersonal and written communication skills, capable of conveying ideas clearly and inspiring others to align with strategic goals.
Qualifications and experience:
Essential
- Demonstrated experience in digital marketing, content strategy and creation, and project management.
- Strong understanding of analytics tools (e.g., Google Analytics. Meta Business Suite) and experience in data-driven marketing.
Desirable
- Experience working in media publishing, e.g. opinion or magazine sites is desirable.
- Experience working in or with marketing agencies is desirable.
- Subject matter interest in cultural commentary, theology, philosophy and current affairs.
Working for the Centre for Cultural Witness
This post gives an excellent opportunity to be involved in the early stages of a new initiative. The CCW staff work as a small and close-knit team and support each other during busy periods with flexibility and good humour. We offer a generous annual leave and staff benefits package.
Additional information
The full-time equivalent salary for this role is £38,000–£42,000, which is pro-rated to £22,800–£25,200 based on the part-time hours of 3 days per week (0.6 FTE) - subject to funding.
Please submit your CV and complete the application questions detailing your experience and interest in the role via the online application. Applications will be accepted until 12th December. Interviews will take place on Monday 16th December.
The Green Party is going places. We now have 4 MPs and a record number of Councillors. As Press Manager, you’d be at the heart of this political movement, helping shape and direct all the media outreach of the party.
You will be working alongside our existing part-time job-share Press Manager ensuring a smooth consistency in output throughout the week. We offer hybrid working. Ideally you will be based in London but this is flexible.
The Press Manager will promote a positive image of the Party and its key public figures in line with these strategies, as well as helping achieve favourable coverage in the media under the direction of the Head of Communications.
You will thrive in fast-paced environments, be flexible, quick-thinking, decisive, and have good political antennae. You will write like a dream, manage competing priorities calmly, have excellent interpersonal and communications skills, and be able to explain just why our representative would be the perfect person for this television slot or radio show, all while being intrinsically motivated by environmental and social justice.
Applications close at 10am on Wednesday 15 January 2025.
The client requests no contact from agencies or media sales.
Southmead Hospital Charity is looking for an experienced Individual Giving and Corporate Partnerships Manager to build on already successful programmes, with enough scope and flexibility to take them to the next level.
This is an exciting time to work for an official NHS charity. We've got ambitious plans to grow our income and impact over the next 12 months, including launching a new fundraising appeal to support victims of stroke and neurological injuries. You'll work collaboratively across the team to identify opportunities to reach new audiences, maximise awareness and leverage our existing supporter base to help us reach our goal.
With the help of one direct report, you will be responsible for the planning and delivery of our individual giving and corporate partnerships programme to meet annual income targets. This includes strategic oversight of our individual giving, regular giving and grateful patient programmes.
You’ll get the chance to work as part of our small and dynamic team, with a variety of flexible working arrangements. We're looking for someone with excellent written and verbal communication skills, a passion for our cause and demonstrable experience of developing effective strategies to increase awareness and raise income from individuals and companies.
If you are a dedicated and enthusiastic individual with a passion for supporter engagement and fundraising, we would love to hear from you!
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
Please see the attached job desription and person specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide?
We are looking for a Fundraising & Marketing Manager to run our day-to-day fundraising and marketing activity. Reporting directly to our CEO, you will play a crucial role in helping us to grow our income across a range of sources including community fundraising, events, individual giving, corporates, and trusts and foundations.
You will also be responsible for all digital comms to our supporters and beneficiaries, including managing our website, social media channels, and email campaigns.
We are a small, dynamic team, so there is also plenty of scope to get involved with other things and gain an insight into all areas of the charity, with opportunities for growth and development.
We have really ambitious plans for 2025 and beyond so we’re looking for an individual who has a hands-on approach and a can-do attitude!
About the role
As Fundraising & Marketing Manager you will:
- Support, inspire and encourage our community to fundraise for us, encouraging repeat involvement and higher targets.
- Help to plan and manage our big fundraising and outreach events (Sector Summit, Fundraising Gala etc).
- Lead on organising our community challenges (34k Challenge)
- Support our CEO with the writing of compelling grant applications.
- Develop and manage our donor and fundraiser database.
- Cultivate and manage relationships with key partners and supporters.
- Manage our merchandise strategy, overseeing inventory management and owning relationships with suppliers.
- Plan and deliver a digital comms strategy to drive engagement amongst our community, support fundraising and raise awareness.
- Create engaging content for use on our social media channels, website and printed materials and lead on a community management strategy.
- Represent us at sector meetings and events.
- Conduct analysis on our fundraising and marketing activity and performance and use insights to inform our strategy.
- Manage a team of two Fundraising Coordinators, delegating tasks to them as needed.
About you
Based within easy commuting distance of our office in Westminster, our ideal candidate would have a proven track record of generating income through different streams, experience of organising events, managing email marketing campaigns and social media channels, and running websites.
Key attributes we are looking for include:
- Excellent written and verbal communication skills
- A high level of organisation and attention to detail
- Ability to work independently and as part of a team
- An enthusiasm to learn and to develop knowledge and skills
- Confidence in using digital technology
We are committed to Equality Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.
The client requests no contact from agencies or media sales.
Digital Experience Manager
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- £39,784 (outside of London); £42,087 (within London)
- 35 hours per week
- Permanent
- Home-based, with regular travel to London and Bristol
- Closing date: 8th December 2024
- Interview date: w/c 16 December 2024
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a Digital Experience Manager with a background in managing and developing websites and digital products, as well as previous experience of line management, to join our friendly and expert Digital Team.
As the Digital Experience Manager, you will be responsible for creating and maintaining a high-quality, accessible and customer-focused online brand presence by optimising content, journeys and audience experience on our website and other digital platforms. By collaborating with specialists internally and externally across UX, UI, development, SEO, content strategy and content management, you will ensure that the overall digital experience meets brand goals and audience needs by being holistic and engaging and inspiring action.
You will line manage the Developer and Digital Product Officer, providing engaging and motivating leadership, management and personal development support.
You will champion the voices of children and young people with cancer, and their families in everything you do.
This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Lead on the digital experience strategy for the organisation. Using insight to design, implement, test, measure and optimise as needed.
- Product Ownership of the website experience and content strategy for the site, liaising with internal stakeholders as needed.
- Provide expertise around digital journeys, to continually optimise and improve these, across service delivery and fundraising activities.
- Own the overall roadmap for development on the website and work across teams to support the integration and adoption of third-party digital platforms. Prioritise functionality improvement across the team.
- Establish reporting dashboards and models to use website performance, user insight and other digital and campaign metrics to optimise and develop content and journeys, and to monitor the success of new improvements. P
- Develop our approach to user and audience insight and testing to inform improvements and decision making, use data and analysis to identify opportunities for improvement.
- Lead on SEO, ensure our website content follows SEO best practice, and work on strategies to improve our position in search engine results pages.
- Accessibility – ensure that our website meets accessibility standards both from a functional perspective and content design.
- Collaborate with teams across the charity on digital experience initiatives that align with overall business goals: manage the optimisation of our digital platforms and design customer-centric strategies that improve user experience, increase satisfaction and loyalty.
- Take an active role in developing and embedding new ways of working, establishing relationships with other teams and work alongside the Head of Digital to raise the profile and understanding of the team across the charity.
What do I need?
The key skills we’re looking for in this role are:
- Demonstrable knowledge and experience of website management, including managing agency relationships.
- An understanding of end-to-end customer journeys and delivering excellent and engaging user experiences.
- Working with content management systems and optimising content for SEO.
- Using GA4, monitoring and reporting on trends and interpreting data for action.
- Experience of project managing website development, including scoping, briefing, testing and deployment.
- Involving people with lived experience through co-creation, co-production and evaluation.
- Experience of line managing people and an ability to motivate a team.
- A confident collaborator, able to influence, negotiate and build positive working relationships.
- A good understanding of accessibility standards for technical development and content design.
- Financially astute, contribute to setting budgets and overseeing spend.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
You may also have experience in the following: Digital Marketing Executive, Online Marketing, Email Marketing, Digital Marketing Co-ordinator, Digital Marketing Specialist, Executive, Social Media, SEO, SEM, PPC, Marketing Analytics, Digital Content Manager, Website Development Coordinator, Digital Experience Specialist, Online Content Administrator, Web Content Coordinator, Digital Engagement Officer, Digital Content Strategist, Website Operations Coordinator, Digital Solutions Specialist, Online Experience Manager, etc. REF-218 191
The Communications and Information Officer is responsible for our external communications, our social media channels, and maintaining and managing our website. Working mainly with colleagues from the Sector Support and Grants team initially, to raise awareness about the impact of our work as well as the work of the legal advice charities we support. The role will also support Events and Fundraising team to achieve greater participation in our fundraising events, and better engagement with supporters across the legal sector. The role holder will help to create and implement a sustainable communications plan and social media strategy, generating innovative content to grow our online presence and increase engagement.
We are looking for someone who is passionate about access to justice and enthusiasm for our work and commitment to social justice and equal opportunities for all. You will bring excellent digital skills; experience in a communications and marketing, public relations and/or digital role; and a proven ability to effectively write and edit copy for different audiences.
Main duties and responsibilities
- Creating contents and planning communications
- Website management
- Social media management
- Events and fundraising
- Contact management system management
- Public relations
- Data protection
Person specification, essential criteria
- Enthusiasm for the cause and our work; commitment to social justice and equal opportunities for all
- Excellent digital skills, including experience of content management systems such as WordPress
- Experience in a communications and marketing, public relations and/or digital role and understanding of organisational branding
- Proven ability to effectively write and edit copy for different audiences
- Confidence with IT including Microsoft Office suite
- Excellent proofreading, copywriting and editing skills
- Proven ability to communicate with a wide range of people and to liaise effectively with other organisations
- Excellent attention to detail
- Good eye for design and some experience with design software such as Canva or InDesign
- Ability to work well under pressure; strong organisational skills to work in a busy environment with competing demands
- Highly motivated, with ability to work on own initiative as part of a small team
- Flexibility and willingness to learn new skills; professional, reliable and responsible
- Ability to occasionally work outside office hours as required (with time off in lieu), particularly in the build-up to events, on the days of events and in other busy periods
- A positive attitude to problem-solving and finding new solutions
Benefits
- 25 days of annual leave, increasing to a maximum of 31 days with the numbers of years in the organisation (pro-rata for part time) plus bank holidays (pro-rata for part time)
- Hybrid working
- Flexible working options
- Employee Assistance Programme
- Contribution to pension scheme (5% employer, minimum 3% employee)
- Continuing personal development opportunities
- Enhanced maternity/adoption and paternity leave pay
Please see attached Recruitment Pack for more details and specifications about the role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
STAND, formerly known as Legs4Africa, is dedicated to enabling individuals with limb differences in sub-Saharan Africa to live independently and thrive within their communities. We ensure access to high-quality prosthetic limbs and holistic rehabilitation services, empowering people to regain their mobility and dignity. At STAND, we envision a world where everyone, regardless of their circumstances, has the opportunity to lead a full and active life.
The Role
We are seeking an enthusiastic and skilled Supporter Engagement Manager to lead our digital engagement strategy and deepen connections with our supporters. This role is crucial to growing our community, increasing regular giving, and securing sustainable funding to expand our impact. You will create and manage compelling, mission-driven content across multiple platforms, collaborating closely with fundraising and communications teams to deliver campaigns that resonate. You will work alongside our grants and trusts manager.
Key Responsibilities
- Digital Communications: Lead STAND’s digital presence by managing social media platforms, email marketing, website updates, and YouTube content to drive supporter engagement.
- Campaign Strategy and Execution: Plan, deliver, and optimise digital campaigns to increase income, grow our supporter base, and encourage regular giving.
- Community Building: Cultivate strong relationships with supporters, fostering long-term commitment and engagement, and inspiring them to become regular givers, major donors, and advocates for STAND.
- Donor Engagement: Develop targeted email and outreach campaigns, ensuring personalised and consistent communication with donors.
- Content Creation: Produce inspiring, engaging content aligned with STAND’s mission, utilising slick editing, creative writing, design, and graphics to reinforce key messages and showcase impact.
- Data-Driven Insights: Monitor and analyse key metrics (e.g., income generation, supporter engagement, and social media growth) to refine strategies and maximise impact.
- Brand Ambassador: Represent STAND’s values in all communications, maintaining a consistent tone and vision across platforms.
What We Offer
- A 4-day work week promoting a healthy work-life balance.
- An inclusive, collaborative, and creative work environment.
- 5% employer pension contribution
- 5-week holiday allowance per year
- Flexible working hours
- Training opportunities available
- The opportunity to make a meaningful difference in the lives of individuals with limb differences in sub-Saharan Africa.
- Professional development and growth within a purpose-driven organisation.
Essential Skills and Experience
- Experience: Proven success in digital marketing, supporter engagement, or fundraising, ideally within the non-profit sector.
- Digital Communications Skills: Strong capability in social media management, email marketing, and website content.
- Creative and Organised: Proficient in content creation, with a knack for slick editing, engaging design, and clever wordsmithing.
- Collaborative Approach: A team player, dedicated to building strong relationships internally and externally.
Desirable Skills
- CRM Experience: Familiarity with donor databases and CRM platforms.
- Platform Familiarity: Experience with tools like Mailchimp, Google Analytics, and Hootsuite.
- Media Relations: Background in media relations or managing campaigns involving journalists.
Remote Work & Travel
This role offers remote work flexibility, with occasional travel required. Quarterly visits to Bristol and an annual trip to one of our project countries will be expected.
Key Metrics for Success
- Growth in regular givers and one-off donations.
- Increased engagement on digital platforms.
- Income generated from digital fundraising campaigns.
- Strengthening relationships with major donors and media.
The client requests no contact from agencies or media sales.
About the Role
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon.
We are seeking an experienced legacy professional to lead and grow MAP’s legacy giving programme. This role is instrumental in generating circa £1m annually, directly contributing to MAP’s vital work. You’ll take the lead in building MAP’s legacy programme – from marketing legacies to stewarding prospects, enquirers and pledgers. Working collaboratively across teams, you’ll design engaging supporter journeys that ensure an exceptional experience, strengthening MAP’s legacy pipeline. You’ll also play a pivotal role in strengthening the profile of legacy giving at MAP, building strong connections internally and externally. This role offers an exciting opportunity to build a legacy programme and join a passionate, collaborative and growing team committed to innovation and excellence in fundraising. You’ll have opportunities for professional growth and access to training and development to further enhance your legacy fundraising expertise.
About You
We’re looking for a pro-active individual with a proven track record in building legacy fundraising strategies and delivering multi-channel campaigns. You’ll have excellent project management, leadership and communication skills, and be adept at analysing performance data to adapt and optimise plans. You’ll be skilled in both digital and offline fundraising, with a supporter-centric approach. You’ll have a passion for the power of legacies to bring change, keen to bring this insight to Medical Aid for Palestinians. If you’re ready to lead a dynamic and growing legacy programme that makes a real difference to Palestinian health and dignity, we’d love to hear from you.
Duties and key responsibilities
Leadership and Strategy
• Lead the development of the legacy programme, creating a strategic plan that considers audiences, products and channels and which is aligned to MAP’s fundraising strategy.
• Monitor and analyse trends within legacy giving, both internally and externally, using these findings to influence the direction of the programme.
• Manage and support the Legacy Marketing Officer (fixed term) and liaise with MAP’s legacy administration consultant to ensure excellence in both legacy marketing and administration. Assess resources and develop business plans to support team changes as and when relevant.
• Champion legacy giving throughout MAP, influencing and engaging colleagues across the organisation and raising the profile of this income stream.
• Build and manage relationships with external partners including agencies and suppliers including creative, print/fulfilment and free will providers.
Campaign Planning and Management
• Plan, implement and optimise legacy marketing campaigns across various channels, ensuring alignment with MAP’s broader fundraising goals.
• Collaborate with internal teams and external partners to develop audience-led content and materials that drive engagement with legacy giving.
• Monitor, analyse and report on campaign performance, adjusting plans and activity based on insights and trends with a view to maximise ROI.
• Develop and maintain effective supporter journeys tailored to legacy prospects and legacy intenders/pledgers, ensuring a consistent, engaging and inspiring experience.
Innovation
• Lead legacy marketing innovation by identifying and testing new channels, tools and approaches to enhance MAP’s legacy offering.
• Stay updated on trends and legacy marketing best practice, with the goal of developing MAP into a leader in legacy fundraising.
Budget Management
• Create and oversee the legacy budget, setting income and expenditure targets in collaboration with the Head of Individual Giving.
• Manage financial planning, reporting, and risk assessment for the legacy budget.
General Responsibilities
• Support MAP’s mission, ethos and values.
• Support and promote diversity and equality of opportunity in the workplace.
• Abide by organisational policies, codes of conduct and practices.
• Treat with confidentiality any personal, private or sensitive information about individual organisations and or clients or staff and MAP data.
PERSON SPECIFICATION
Experience
• Proven track record in legacy programme management across various channels, with evidence of successful development of legacy fundraising strategies.
• Skilled in performance reporting, data analysis and using insights to shape a legacy programme.
• Experience creating acquisition fundraising plans across channels (online and offline) and delivering supporter journeys across a range of audiences.
• Excellent project management skills, including managing multiple projects and priorities at once.
• Experience of day-to-day management of external stakeholders and agencies.
• Experience in planning and budgeting – with proficiency in legacy forecasting.
Knowledge, skills and abilities
• Able to confidently analyse results and extract insights to inform campaigns.
• Excellent digital, written and verbal communication skills, with a supporter-centric approach.
• Effective management and leadership skills.
• Highly proactive – excellent at networking, communicating and influencing.
Education/training
• Direct marketing or fundraising qualification and/or equivalent experience (desirable).
Personal attributes and other requirements
• Commitment to high standards, fostering trust and confidence in MAP’s fundraising initiatives.
• Commitment to a zero-tolerance policies on sexual exploitation & abuse/safeguarding.
• Commitment to anti-discriminatory practices and equal opportunities.
• Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity).
• An ability to apply awareness of diversity issues to all areas of work.
• Ability and willingness to work weekends/evenings in emergencies, and to travel overseas where necessary.
Note: We encourage all interested applicants to apply even if they don’t meet all criteria in the person specification.
The client requests no contact from agencies or media sales.
An exciting job for a motivated, experienced retail manager, that wants to really make a difference. The Store Manager will oversee and expand our charity retail operation at our superstore on Barns Road in Oxford.
Our mission is ending homelessness and you can play a vital part. The Store Manager is responsible for running our thriving store, selling donated furniture and household goods seven days a week and driving revenue to support our work. This exciting role also involves managing a strong team of staff and volunteers to meet income targets and enhance a thriving, profitable, retail social enterprise. The role supports our values and brand and provides effective leadership, training, and development to staff. Working closely with our Learning & Development manager and Community manager delivering work experience and learning and development opportunities to the ex-homeless men and women [known as companions] who live within the nearby Emmaus community. Your role will embrace customer service, merchandising, staff supervision and everything else you’d expect in a retail environment, plus overseeing house clearance services and a fleet of five vans that play a crucial role to collect donated items and deliver customer purchases.
There will never be a dull day in this role and it will suit an individual that is flexible, committed and gains fulfillment from not only acheiving sales targets but also helping people acheive positive change in thier lives.
This is an incredibily rewarding job that involves working directly with the charities beneficies so you get thesee te impact on our work on a day to day basis. The successful candidate will also beneift from a development & training packeage to enable them to further develop their skills & knowledge and take their career to the next level.
You'll also be joining a diverse international movement committed to ending poverty and suffering around the globe
So, if you have great communications skills, experience of retail management and working with vulnerable people and a positive “can do” attitude we would love to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do.
The client requests no contact from agencies or media sales.
We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.
We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,000 incidents. We are fearless and tireless in fighting to save every life.
Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.
Key Responsibilities
• The purpose of the Senior Copywriter is to use their highly experienced creative writing skills to develop engagement with as many people possible. Crafting compelling internal and external communications you will help generate the support we need to continue saving lives every day across Kent, Surrey and Sussex
• Generate creative and impactful written content targeting a range of audiences, across a range of channels, to raise awareness and engagement with our cause
• Generate powerful messaging for our fundraising and engagement campaigns. Ensure campaign key messaging works across varied channels and audiences, to deliver greater impact to new and existing supporters
• Work collaboratively with the MarComms Team and wider stakeholders to identify compelling creative ideas that resonate with target audiences and can be translated into multi-channel creative copy and content
• Build relationships with key stakeholders across the charity to deepen understanding of the audiences we are targeting
• Working with the Head of Internal Communications, support the CEO and Senior Leadership Team’s internal communications by writing a weekly internal digital newsletter
• Help deepen engagement with our supporters by developing copy and content for the monthly supporter e-newsletter, Mission Update, sent to around 60K supporters and the bi-annual magazine, Above and Beyond sent to around 30K supporters
The Directorate
The Communications Team sits within the Marketing and Communications (MarComms) Team. The MarComms Team builds brand awareness and engagement among the public, builds our profile with the media and key stakeholders, and supports fundraising activities to generate fundraising income to keep the service running. The team also engages, motivates and unites staff across the organisation to help KSS deliver on its purpose and achieve its vision of an end to preventable loss of life from medical emergency.
Application and Interview Process
We ask all applicants to ensure that they provide us with an up-to-date CV and a covering statement that is relevant to the role of Senior Copywriter. Your covering statement is your first opportunity to express your experience, knowledge, and interest in the role, and we outline in our job description the essential and desirable requirements for this role to help you tailor your statement to the competencies we are looking for.
All shortlisted candidates will then undertake a two-stage interview process, which will be held over Microsoft Teams. Both stages will be formalised interviews, with the first stage being held with the Director of Communications and Engagement, who is the line manager for this role. The second stage interview will be with the Executive Director of Business Development and other key stakeholders who the successful candidate will collaborate with in this role.
The closing date for this role is 19th December. Please note, we will begin interviewing candidates before the closing date, and the role may close early if a suitable candidate is found.
Please be aware that this role is a 6-month fixed-term contract, with no guarantee of extension or permanency beyond the fixed-term period.
Inclusion and Diversity
KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves.
We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of race, age, gender, disability, sexual orientation, social
class, religion and belief.
Location: Rochester Airport, Kent
Hours: Full time, 37 hours per week
Contract Type: Fixed Term Contract, 6 Months
Salary: £37,000 per annum
Benefits: 33 days annual leave rising with service, Occupational/Enhanced Sick Pay, Enhanced Parental Leave, Access to the Blue Light Card and Blue Light, Events Access to the Wellbeing, Hub, Money Purchase Pension Scheme, Employee Assistance Programmes, Development opportunities
You may also have experience in the following: Digital Media Producer, Social Media Manager, Content Manager, Online Content Coordinator, Content Marketing Specialist, Digital Communications Specialist, Digital Marketing Specialist, Web Content Specialist, Digital Copywriter, Creative Content Producer, Content Developer, Social Media Content Creator, and Digital Storyteller.
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Salary: Up to £52,075 per annum plus excellent benefits
Contract: Permanent contract
Hours per week: Full-time role: 37.5
We require all staff to work a minimum of 2 days per week on average, working in - person In line with our hybrid working framework. However we are also open to discuss condensed working, Part-time or Job shares for this role.
The Health Foundation is an independent charitable organisation working to build a healthier UK.
Do you have experience of leading on the delivery of high-quality data visualisation and design content that meets audience needs and engages them effectively?
We’re looking for a Data Visualisation and Design Manager to join our team. This is an exciting new role that will lead on developing our approach to data visualisation, helping us meet our ambition of becoming a sector leader in this type of content.
In this role you will:
- Lead the development of our approach for data visualisation and data-led content.
- Establish a community of practice to share learning and best practice.
- Ensure our data-led content meets the highest standards for quality and innovation, communicates our work effectively and meets the needs of our audiences.
- Project manage, develop, and create data visualisation, infographics, and other design output.
- Commission and manage a team of freelance suppliers including data visualisation specialists, designers, and illustrators.
- Implement a comprehensive package of training and support for colleagues.
To find out more about the role and what we are looking for, please read the job description.
To apply please submit your CV and answer the following application questions:
- Tell us why your skills and experience make you a good fit for the Data Visualisation and Design Manager role. (max 400 words)
- Please give an example of a time when you played a leading role in producing high-quality data visualisation and data-led content that meets audience needs. What was the content, what was your role and how did you ensure the data visualisation was engaging and effective? (max 400 words)
- If you were developing a package of data visualisation and design training for colleagues, what would be the main areas you would cover and why? (max 400 words)
Candidates should have the right to work in the UK at the time of appointment, as we do not provide visa sponsorship.Click here for further guidance.
Closing date: December 1, 2024.
Interview date: December 16 or 17, 2024.
As part of the interview, you will be asked to prepare a short presentation and to answer six questions. We will share the brief for the presentation upon offer of interview, of which will be online.
Our commitment to you
Our top priority is finding the best candidate, and that might be you.
We're committed to building an inclusive workplace that values diversity, We value professional and lived expertise and welcome applicants from all backgrounds. We particularly encourage those from underrepresented and underserved groups in this field, such as people of colour, people from the LGBTQIA+ community, people with disabilities and people from lower socio-economic backgrounds to apply.
We encourage you to speak with us about your neuro-diversities, disabilities, long term medical conditions, chronic illness, mental health, wider health conditions and/or caring responsibilities etc. so we can work together on adjustments to make the recruitment process and work more accessible and enjoyable for you. We offer flexible working as well as a range of excellent benefits.
We're dedicated to an inclusive hiring process, where every candidate has the chance to showcase their skills in a comfortable environment.
So, come apply to join our team and let's work towards building a diverse and authentic workplace together.