Content And Marketing Lead Jobs in Manchester

We’re IPWSO, the international umbrella body for Prader-Willi syndrome (PWS) associations around the world. We want to hear from candidates who can effectively convey the life-changing impact of our work, motivate our community to support our work, and ensure that the educational resources we provide reach those who need them most.

Our membership comprises PWS associations in 47 countries and we support individual families and professionals in over 70 other countries.

We have a staff team of four who work in conjunction with dedicated volunteers from around the world.

Key Fundraising Responsibilities

• Develop communications content that will invigorate our existing donors and inspire new ones leading to increased giving by individuals to IPWSO.
• Focusing in particular on our website and social media channels, communicate our achievements, impacts and needs with a view to influencing IPWSO’s online supporters to make donations and engage in fundraising initiatives.
• Provide outstanding donor care to encourage a high level of retention and repeat donations.
• Work with IPWSO’s Fundraising Committee on a variety of fundraising initiatives, which may include a new collaborative global fundraiser to be rolled out in 2025.
• Act as the organisational lead for IPWSO’s CRM (Donorfy) and utilise it to improve the donor journey.
• Develop a robust pipeline of case studies for use in our fundraising campaigns.

Key Communications Responsibilities

• Act as the first point of contact for IPWSO’s public email address and social media channels and ensure that timely and appropriate replies are issued.
• Manage IPWSO’s social media channels, creating original and engaging posts, and actively engaging with our audiences.
• Manage Google Ad Grant campaigns with an emphasis on growing our supporter base and increasing individual giving.
• Keep up to date with emerging trends in digital communications and social media, and recommend potential new channels for fundraising and audience engagement.
• Maintain and develop the IPWSO website ensuring its security and that it functions both as an effective supporter acquisition tool and a means by which people can easily access information about PWS.
• Produce compelling monthly newsletters and an Annual Report.
• Review and update IPWSO’s Communications Strategy in line with its Strategic Plan.
• Uphold and showcase the IPWSO mission and brand.
• Working with IPWSO’s Publication and Communication Committee, oversee the production and design of a range of educational resources for families and professionals.
• Oversee copywriting and proofreading within IPWSO.
• Support IPWSO’s members and liaise with its stakeholders internationally in support of our shared goals.

General Responsibilities

• Champion the vision, mission and values of IPWSO internally and externally.
• Comply with all relevant charity and other legislation.       
• Uphold IPWSO’s internal policies.
• Act as IPWSO’s Data Manager, ensuring our continued compliance with the Data Protection Act.
• Undertake other reasonable duties requested by the CEO.

Person Specification

Essential

• Significant fundraising experience including planning and delivering successful online fundraising campaigns
• A track record of securing donations from individuals
• Experience of donor stewardship
• Excellent presentation, writing and storytelling skills across a wide range of applications and for varied  audiences
• Excellent proofreading and editing skills
• Understanding of organisational branding
• Experience managing websites and social media platforms
• Excellent organisational skills with the ability to work under pressure and to strict deadlines
• Outstanding interpersonal and communication skills, with the ability to build and maintain positive relationships

Desirable

• Experience using Donorfy or another CRM
• Experience using Google Analytics and WordPress
• Experience managing Google Ad Grant campaigns 
• Experience working remotely
• Experience working with volunteers
• Experience working as part of a small team
• Experience working for an international nonprofit organisation
• Understanding of challenges facing people with disabilities
• Design skills, including proficiency in software such as Canva

Essential Personal Attributes

• Enthusiasm for IPWSO’s work and commitment to its vision, mission and values
• Confidence and ability to work well with people from different backgrounds from around the world
• Highly self-motivated and able to work on own initiative as well as part of a team
• Enthusiastic and positive attitude to work and willingness to learn new skills and support colleagues as needed

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The CRM Marketing Officer is a new role within Anna Freud, supported by significant investment in the CRM systems and marketing resource. The post-holder will contribute to and build the organisation’s CRM strategy and marketing capabilities, laying the foundations for increased engagement with our audiences. They will also manage day-to-day CRM marketing activity, having autonomy to drive CRM campaigns, testing and customer-centric lifecycle communications.

The role will report into the CRM Marketing Manager and will be part of the wider Brand and Marketing team. The ideal candidate will demonstrate initiative, proactivity and curiosity to successfully deliver CRM marketing plans. They will collaborate with colleagues to increase the value of our database and advance this important area of work.

Location

Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).

Contract duration

Permanent

Closing date for applications

Midday (12pm), Wednesday 29 January 2025.

Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview

Shortlisted applicants will be notified no later than Wednesday 5 February 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held between Wednesday 12 February 2025.

How to apply

Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.

About us:

The Humane League UK is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action. 

We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years. 

Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.

THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger. 

We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.

​We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.

You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.

If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.

The position:

The Humane League UK is looking for a Digital Marketing Coordinator to drive impactful change for animal welfare through strategic digital marketing efforts.

This role focuses on managing our digital marketing efforts to grow and engage our supporter base. The successful candidate will be responsible for managing paid social activities and ad campaigns across platforms such as Meta and Google. You will also oversee our website’s content management and SEO, contributing to our mission by driving impactful, data-informed decisions.

This role reports to the Digital Communications Manager and will play a key role in shaping and delivering our digital communications strategy.

If you would like find out more about the role you can watch a recording of our recent webinar by following the apply button.

Who you are:

The ideal candidate is passionate about digital engagement, enjoys diving into performance metrics, and has a strong desire to make a positive impact for animals.

As a self-starter, you will have the ability to manage your work independently and collaborate effectively across teams. Your technical skills include a good working knowledge of HTML. You thrive in a fast-paced environment, enjoy working both independently and as part of a team, and can manage multiple tasks efficiently.

Primary Responsibilities:

• Create, launch, and manage ad campaigns on Meta and other platforms including YouTube and LinkedIn to grow and engage our supporter base.

• Collaborate with our Digital Communications and Engagement Coordinator to ensure our action and acquisition driving pages on our CRM, Engaging Networks, are integrated into our website.

• Measure impact and performance of ad campaigns through detailed analytics, ensuring optimisations are made for maximum effectiveness.

• Manage and optimise our Google Grant account, ensuring compliance and performance.

• Oversee website content management, including writing and uploading blogs and creating or updating web pages.

• Measure and report on website traffic, audience behaviour, and engagement metrics.

• Develop and implement SEO strategies to improve website visibility and search rankings and optimise conversions.

• Collaborate with internal teams to ensure our digital marketing efforts align with organisational goals.

In addition:

• Update the wider team on digital marketing progress and insights.

• Participate in team meetings including note-taking and facilitation.

• Attend in-person workshops several times a year.

• Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement.

• Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging, recognising the need for all of us to do better for social justice on a personal and organisational level.

• Perform any other duties assigned by the Digital Communications Manager or Head of Communications.

Essential Skills and Experience:

• Demonstrated experience in setting up and reporting on paid ads on Meta and Google.

• Proficiency with website analytics tools, particularly Google Analytics 4 (GA4).

• Solid knowledge of SEO and a good working knowledge of HTML.

• Familiarity with website user experience (UX) principles.

Desirable Skills and Experience:

• Experience with customer relationship management (CRM) systems.

• Experience with content management systems (CMS).

• Copywriting skills.

• Understanding of web content accessibility guidelines (WCAG).

• Experience working with Google Grants.

• Awareness of the evolving digital landscape and emerging digital trends.

• Familiarity with Looker Studio and Google Search Console.

• Experience with YouTube ads.

For full details of the role, including the key competencies we see as the the most important requirements for being successful in this position, please visit our website by following the 'Apply via Website' button.

Hours:
This is a part time position of 22.5 hours per week (0.6 FTE), worked between Monday and Friday over a minimum of three days, with the working pattern to be agreed.

From 1st July 2024 we are piloting a four day working week across the whole of the UK organisation. This pilot is planned to run for 12 months, at which point a decision will be made by our Board of Trustees as to whether this will become permanent. Success of the trial relies on the organisation being able to achieve the same or improved level of impact in four working days as five, with staff experiencing either the same or improved levels of wellbeing.

During the four-day week pilot, this position will remain at 22.5 hours per week, worked between Monday and Thursday over a minimum of three days, with the working pattern to be agreed. With the organisation's full-time hours changed to 30 from 37.5 during the four-day week pilot, this role will be 0.75 FTE during the trial, with the salary increased accordingly to £26,903.

This will constitute a temporary change to the successful candidate's contractual terms. If a return to a five-day week is decided, the FTE and salary will revert to 0.6 and the equivalent pro rata amount of £21,523. In the event that THL UK considers before the end of the trial period that the trial is having an adverse operational impact, we reserve the right to bring the trial to end on one month’s notice.

Good to know:

You will have access to:

• ​A fully remote work environment and team (all equipment is provided)
• A 4 day working week (note: this is a year long pilot until July 2025 when its continuation will be assessed)
• A pro rata share of 25 days leave plus Public Holidays (reduced proportionately during four day week trial)
• ​Flexible working hours
• ​A workplace pension
• An annual learning and development budget
• Support for mental and physical wellbeing 
• £25 per month reimbursement towards home working costs

At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.

We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome

Our employees all work remotely but still enjoy a supportive, collaborative environment.

For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Digital Marketing Coordinator salary please the attached document.

All applicants need to be:

1. ​Fluent in written and spoken English.
2. ​Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
3. ​Committed to our mission to end the abuse of animals raised for food.

The Process:

All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.

Our full interview process comprises of the following stages:

• A skills test to give us an opportunity to see your skills in action (completed remotely).
• Join an online interview (via video call) so we can learn more about each other.
• Final Interview (via video call as above)

For full details of our recruitment process please see the attached document. 

Are you a Marketing and Communications Manager, who loves planning? In this new role at an international health education membership organisation, you will develop, lead and implement communications and marketing strategies and campaigns that will enhance the organisation's reputation and drive engagement and growth.

This is a new role, as part of building a new management team to support the senior leadership team of small work team, who punch above their weight! You will have 2 creative officers to support you in this role, whilst you plan ahead, and find new ways to gain a bigger audience, through strong organisational skills, and effective marketing. You will enjoy communicating the breadth of offerings they have and provide- including resources, training, an annual conference, - to a vast and complex audience base.

· Salary £37,000, plus 31 days holiday (including bank holidays)

· Remote, with travel once every 2 months to meet as a team, and a week trip for the annual conference.

· Full-time hours, permanent role. Flexible working styles.

You will have experience as a Marketing and Communications Manager within a membership or non-profit organisation, with experience developing and executing integrated strategies, across content, campaigns, digital marketing, brand development, media relations and stakeholder engagement.

The organisation will review applications on a rolling basis, if keen please apply ASAP. I look forward to telling you more about this unique opportunity to join an organisation at an exciting period of development.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are seeking to recruit a passionate and hardworking new Marketing and Communications Executive, to oversee our communications strategy and help develop the organisation during an exciting period of growth.

Reporting to: CEO

Location: Remote

Working Hours: Part-time, 16 hours per week (working days are flexible)

Salary: £25,000 pro rata (based on a full-time equivalent 37.5 hour week)

Contract Length: One year, fixed term (with the potential to extend based on available funding)

Restrictions: Must have the right to work in the UK

This is a 16 hour a week role which would be perfect for someone looking for a flexible job that makes a big social justice impact. This would suit someone with family responsibilities or who is studying a part time masters course for example, who needs a job role that fits in around their other commitments. You could work it full time over two days or part time over 3, 4 or 5 days a week.

You will be joining a wonderful team in the UK and Uganda. We currently have two paid staff (based in London and Bournemouth) and a variety of volunteers in the UK, plus a team of 26 staff in Uganda. Your views will be valued and you will get the chance to work together within our team to problem solve and suggest ideas to improve our programmes at every step of the way.

S.A.L.V.E. International is a small International Development partnership charity registered in the UK and Uganda. Our ethos is “Support And Love Via Education”. We support children living and working on the streets of Uganda, and their families, to have a brighter future.

At S.A.L.V.E. we believe:

- No young person should have to live or work on the streets

- Young people who have lived and worked on the streets deserve the chance to fulfil their potential

- Young people on the streets should have trustworthy, supportive adults around them

We are looking to recruit a new Marketing and Communications Executive who believes in our vision that there should be “No Street Called Home” for children living on the streets in Uganda and who wants to help us to grow this impact and further change children’s lives.

Job Purpose

- To design and deliver our communications plan, to a high standard.

- To design and deliver our supporter care plan

- To support volunteers of a wide variety of skill sets to help S.A.L.V.E. to better achieve our aims and objectives in a variety of roles.

- To work collaboratively with, and offer support to, the rest of the UK team, to best meet S.A.L.V.E.’s aims and objectives.

- To work with the S.A.L.V.E. team as required, developing and improving our existing programmes of work to best benefit our service users.

- To raise awareness of the work of S.A.L.V.E. International and be an ambassador for us in the community.

Key Activities

The following activities are intended as a guide to the main responsibilities of the post and are not an exhaustive list of duties and tasks. To carry out these activities you will be working together with and given support by the CEO. The post-holder may be required to undertake other duties that are not listed below, at the direction of their manager. The job description may be amended from time to time after consultation with the post holder.

- Design and deliver the communication plan of the organisation. This will include administration of:

• Website
• Social Media channels
• Newsletters
• Campaigns
• External comms and brand development

- Administration of our Supporter Care Programme. This will include:

• Being a dedicated point of contact for Community Fundraisers
• Regular comms with new donors and regular givers
• Developing campaigns to attract new supporters

- Supporting the UK team, as required. This will include:

• Supporting the CEO on a variety of projects at different times in the year (eg. working on our annual report, preparing papers for board meetings, preparing assets for a supporter event etc.)
• Supporting the Development Manager with fundraising bids, including design work and proof reading.

- Managing communications volunteers in the UK to help to build the capacity of the organisation.

- Supporting with general organisational admin, as required.

- Working with the S.A.L.V.E. team to deliver on our strategic plan. Contribute to its review and improvements over time to maximise the organisation’s impact with our service users through regular evaluation and learning reviews where required.

Requirements

In order to be considered for this post, you will demonstrate that you already have:

Skills:

Essential

· Ability to inspire and share the story of our work to our supporters.

· Excellent written and oral communication skills.

· Excellent organisational skills.

· Excellent attention to detail.

· Well organised time management, forward planning and implementation skills.

· Ability to work well with other team members across the world in person and remotely.

· Able to work on own initiative, under pressure and to tight deadlines.

· Ability to learn quickly

Experience:

Essential:

· Educated to degree level or above.

· Demonstrable communications work experience: minimum 2 years.

· Excellent IT Skills including a wide range of software packages such as Excel, Word etc

· Experience of using design software packages such as Canva (preferrable)

· Familiarity with commonly used social media platforms (Facebook, Twitter, Instagram, LinkedIn).

· Demonstrable experience of website administration (Wordpress preferred)

Desirable:

· Marketing qualification at either degree level or with recognised body e.g. Chartered Institute of Marketing.

· Experience of completing a website redesign/relaunch

· Experience in using a customer data platform for customer records such as Beacon (preferred).

· Video, photography and editing experience.

· Knowledge of Uganda and its culture, particularly if you have spent time there.

· Knowledge of international development, homelessness, social entrepreneurship, social work and/or addiction.

· Experience in producing commercial content for social media to build engagement with an audience.

· Experience in managing people, especially volunteers and delegating tasks.

Special Circumstances

This post has the following special circumstances:

· Willingness to travel across the UK when necessary.

· Willingness to work some unsociable hours.

(Please note:  if you have difficulty meeting these conditions because of a disability or family circumstances the appointing manager will discuss it with you in order to see whether it is possible for reasonable adjustments to be made to the job or working conditions)

About Design for Good

Design for Good (DfG) builds, trains and focuses a passionate global creative community to design direct and lasting impact for the United Nations’ Sustainable Development Goals. On a breadth and scale only possible through cross-company collaboration.

Your Role
We are seeking a Senior Communications & PR Leader to drive impactful internal and external communications and strengthen our global network. You will be responsible for developing and executing a dynamic communications strategy while building strong relationships with media partners to raise awareness of our global alliance and its achievements. This is a hands-on role ideal for a candidate who excels at strategic thinking but is also comfortable with content creation using own copywriting and visual skills, as well as guiding other content creators from volunteering partners.

We are looking for someone who shares the DfG mission, has a passion for storytelling, and excels at strategising and delivering innovative communication and PR initiatives. Additionally, the ideal candidate will also possess exceptional communication skills to engage effectively within our global network, connecting diverse audiences and their communication departments. The Communication & PR leader will collaborate with programme staff, and senior management to deliver compelling content across various platforms, including digital marketing, press, branding and storytelling initiatives. The working environment is informal, team-oriented, and encourages individual input and development. Thereby supporting the execution of DfG’s impact-driven program to improve life through design. This position reports to the Managing Director of Design for Good.

Key Responsibilities:

• Communication Strategy: Develop and implement a communications strategy to elevate DfG’s global visibility and impact.
• Public Relations & Branding: Build and strengthen relationships with press contacts, and public relations partners to expand DfG’s reach. Enhance and promote our brand to ensure consistent messaging and representation.
• Content Development: Lead and create content for various channels, including the website, social media, events, annual reviews, and press releases
• Content Execution: Plan, coordinate, and deliver communication activities in partnership with alliance communication leads and external partners.

Key Requirements:

• Passion for DfG's mission to improve life through design
• Senior-level experience in communications, and public relations ideally in an NGO, charity or mission-driven organisation.
• Strong public relations network and a proven track record of securing media coverage for a global organisation.
• Exceptional communication skills in English, with strong storytelling abilities (additional languages are a plus).
• Ability to work independently while motivating and collaborating with colleagues and partners globally.
• Strong organizational skills, attention to detail, and the ability to meet deadlines.
• Comfortable working remotely with international teams across different time zones.

Preferred Skills and qualifications

• Proven experience building and managing relationships with media, partners, and stakeholders (foundation is a plus)
•   Experience in sectors related to international culture, design, creativity, or sustainability.
•  Familiarity with diverse media channels and target audiences
•  Bachelor’s degree in Communications, Journalism, PR, Marketing, or a related field.

Compensation
Salary payment is dependent on skill set, experience and education.

Responses to applications
Replies will be sent during January 2025.

Location: This role can be based from Birmingham, Manchester, Leeds, Liverpool or Newcastle

For more information or to apply, please click 'apply now' to be directed to our website.

Are you a passionate advocate for 18–30-year-old entrepreneurs? Do you have what it takes to help them bring their business dreams to life? The King's Trust is calling for someone just like you to join our dynamic team and make a real impact. 

At The King's Trust, we're on a mission to empower young people and foster the next generation of business leaders. We believe in turning dreams into reality and providing unwavering support to young entrepreneurs.

As a Youth Development Lead – Enterprise, your mission is to be the driving force behind young entrepreneurs' success stories. The Enterprise programmes aim is to support young people interested in self-employment to explore and test their ideas, write business plans and start their own businesses or achieve alternative outcomes in education, training, volunteering or work.

You'll be the guiding light for a caseload of young people, helping them successfully launch their business ideas and work towards those vital business start targets. We also won’t have you sitting still as travel will be required, exploring your local area to assist in the programme delivery of our Exploring Enterprise course as needed. The delivery can be a mix of online, in-centre or out in the community.

Crafting robust and viable business plans will be your forte. Cash flow forecasts, personal survival budgets, and sector-specific insights are all part of your toolkit. Plus, your knack for providing positive and constructive feedback will help these ideas flourish. Funding applications? You've got it covered!

Attention to detail is your superpower and you’ll be passionate about inspiring change. At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you share that passion too.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks by the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 3155 

Role description

The Communities Lead is a critical role in developing and delivering the Centre for Excellence in Community Investment, facilitating its national and local thematic networks, engaging with colleagues across and beyond the social housing sector and identifying potential opportunities for collaboration. We’re all about fostering communities of practice and supporting the sector to have a transformative impact in local communities it works alongside across the UK.

Working closely with the Head of Communities and Projects, the Communities and Network Lead will ensure that the activities of the Centre’s networks align with and inform the overarching strategy of the Centre for Excellence in Community Investment. Our networks are spaces for learning, collaboration, problem solving and building positive social impact.

As well as providing a light touch secretariat function to the networks, the post-holder will coordinate activities, identify potential speakers and liaise with network chairs to deliver programmes of work that engage and generate impact.

The Communities and Network Lead will be comfortable representing HACT and the Centre externally, identifying emerging trends and working with the Head of Communities and Projects, and other HACT colleagues, to support the delivery of a programme of work that delivers lasting impact across the social housing sector at a national level.

Key responsibilities

 • Leading the development and delivery of the Centre for Excellence in Community Investment’s numerous networks, involving people across the housing sector in agreeing each network’s purpose, governance, membership and activity.

• Work closely with the Head of Communities to ensure that network activities align with and inform the overarching strategy and aims of the Centre for Excellence in Community Investment.

• Identify new opportunities for collaboration, working with network members to understand the outcomes they hope to achieve and with the Head of Communities and Projects and the Head of Business Development to develop potential project proposals.

• Developing and delivering project plans for each network, collating relevant metrics in order to report on progress internally and to project funders, as required.

• Support network groups, organising meetings, liaising with participants, involving them in key decisions, reporting on progress, shaping workplans.

• Identify new individuals, groups and organisations that will be of interest to the networks.

• Identify needs and opportunities across the community investment sector for capacity building support, consultancy and subscriptions.

• Collaborate closely with HACT’s marketing colleagues to share regular news and opportunities with our partners and to help share the stories of community investment.

• Represent HACT and the Centre in external sector events and other relevant forums

• Actively building your profile across the sector through speaking engagements, posts to social media, and HACT communications channels, by working with colleagues to identify and develop content out of your insights from network meetings.

• Staying abreast of social housing sector issues and discussions and feed these into HACT work.

Location: Remote working with travel to London and other partners of the UK to meet partners and colleagues as required

Person specification

 Essential:

• Experience of group facilitation and effective chairing of meetings in multi-agency settings.

• Experience of organising events, meetings and networks.

• Experience working on projects that have a national reach.

• Excellent organisational skills and familiar with using project management tools to juggle multiple workstreams.

• An enthusiasm to work at the cutting edge of new thinking, to be curious and confident about new ideas and willing to learn.

• Experience of engaging, communicating and building relationships with a wide range of stakeholders at different levels.

• Ability to be flexible, adaptable and to thrive on the challenge of working in a developing area.

• Knowledge of community investment and the role social housing plays in communities.

• At least three years’ experience working in social housing or an associated sector.

• Ability to identify, conceptualise and propose projects that respond to emerging opportunities.

Desirable:

• Ability to communicate complicated ideas in simple terms, including experience of developing content.

• Research and evaluation skills.

• Experience of working in a role or setting that supports training and learning & development

• Knowledge of co-production and community engagement practices.

HACT and community investment

 Our reputation in this space is founded on:

• the Centre for Excellence in Community Investment, a virtual centre we established in 2018, through which we provide webinars, conferences and thematic and regional networks;

• our UK Social Value Bank, and Social Value Insight tool, that enables organisations to model, monitor and measure the impact of their community investment activities;

• our Local Data Insight tool that enables organisations to understand the needs of local

• the Green Skills Programme, established in 2023, through which we are working with local housing associations, local stakeholders and specialist training providers to deliver green skills training in Bournemouth, Christchurch and Poole;

• energy support for social housing residents: since 2020, we have distributed over

£5.75 million in energy support to social housing residents through a network of over 280 housing associations and charities across the UK.

• our research and consultancy services, including local needs analyses, service evaluations, community engagement and community investment strategies.

About HACT

Innovation in housing: it’s what we’ve always done

As the charity of the social housing sector, we have supported the transformation and development of housing providers for over 60 years.

We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives. To us, housing providers are at their most successful when focused on the social value they create and meeting the needs of their residents and investing in their thriving communities. We exist to help them do this.

• From our inception in 1960, we’ve been pioneers in driving change and creating key innovations – from the first HA’s to setting up Shelter to introducing Care and Repair

• We’ve created, supported and provided grants to numerous HA’s who are now part of the housing sector’s most respected organisations

• Our passion drove and continues to drive transformative action including the introduction of the Social Value Bank, the UK Housing Data Standards and the Centre for Excellence in Community Investment

HACT prides itself on its attractive Employee Value Preposition, which includes:

• Benchmarked salaries

• Working from home

• Flexi time working / TOIL

• Yearly annual leave increase

• Interest-free loans

• Christmas break

• CPI annual increase

• Personal development fund

• Mentoring and job shadowing

• Long service benefits

• Volunteering

• Continuous improvement

• Glasses and eye health

• Flu vaccinations

• Pension and life insurance

• Enhance maternity and sick pay

• Perkbox business rewards

This role will be pivotal in contributing to FEI’s communications strategy, focusing on high-quality content creation across social media, personal stories and other written, designed and video formats.  

Scope of the role: 

The Digital Content & Communications Officer is responsible for creating content across FEI’s communications channels, inspiring individuals organisations alike to get involved in the face equality movement. 

This is an exciting new role within a fast-paced, growing organisation. The ideal candidate will be creative, passionate about communications, with attention to detail. The role will be varied, working across campaigns, partnerships, storytelling and our membership programmes. With a primary focus on social content, this role will also contribute to campaign development, newsletters and blogs. 

There will be freedom for creativity and trying out new ideas, with a focus on personal development through training and ongoing support by working closely with the Campaigns Manager and the wider team. 

With a remote team working across the UK we are committed to providing flexible hours, but there must be crossover on Monday-Thursday mornings to align with the other team members. 

About Face Equality International: 

Face Equality International works to mobilise an alliance of Non-Governmental Organisations (NGOs), charities and support groups to further the campaign for ‘face equality’. 

Our vision is to build a world of equity, dignity and inclusion with and for anyone with an appearance affecting disfigurement or difference. By supporting a global community of organisations and individuals alike, we grow their capacity to champion face equality.  

We run award-winning research and campaigns, together with partners such as Sephora UK. With plans to present at the United Nations in 2025, this is a hugely exciting time to be joining our small but mighty team. 

Responsibilities 
 

• Social media – Written, graphic and video content to be produced to support FEI’s mission. With the support from the Campaigns Manager, the Communications Officer will lead on developing engaging content to amplify the voices of the facial difference community. Accessible content standards are essential.  
   

• Graphic/video editing – Using tools such as Canva or CapCut to create and edit content.  
   

• Website updates – All FEI staff have access and responsibility to collectively update our WordPress site in line with their role.
   

• Copywriting – Creating content for social media primarily with the addition of blogs and other written marketing materials on occasion.  
   

• Engagement – Community management and engagement via online channels, including influencer outreach.  
   

• Monitoring and evaluation – using analytics to track impact. 
   

• Ad hoc tasks: Supporting the team with ad hoc administrative and communications duties as requested. Member meetings and events on occasion may be required outside of normal working hours.

Past experience: 

• Experience of producing content for digital channels is essential.  

• Experience of copywriting is essential.  

• Experience of design programs such as Canva or Photoshop is essential. 

• Experience/knowledge of the social justice and equality movements, particularly those devoted to the disability and disfigurement community, is desirable but not essential.

Knowledge and skills: 

• Excellent communication skills – both written and oral, and the ability to communicate to our diverse global audience with care and professionalism. 

• Good interpersonal skills in order to collaborate with volunteers, staff, members and our wider community.

• Good knowledge of brand guidelines, tone of voice, and adhering to overarching strategy.

• IT literacy – knowledge of Word, Excel and PowerPoint are essential. 

• Knowledge of website, social media and newsletter content management systems. 

• Ability to work to tight deadlines, and to prioritise workload. 

• Attention to detail and good organisational skills.

• Willingness and enthusiasm to learn, and grow as the face equality movement does. 

• Multi-lingual candidates would be an asset to our work.  

We would particularly welcome applicants with personal experience of disfigurement/facial difference and from other minority backgrounds.

We're looking for a Community Fundraising Manager - it's a great opportunity to develop a plan and deliver a diverse portfolio of fundraising activities to engage people with our work and contribute to our income.

You will manage a team to help develop innovative fundraising products, grow our supporter base and provide exceptional supporter stewardship.

Income generation  

• Responsible for supporting the development of a 3-year community fundraising income strategy to grow income from a modest base of £125k per year to circa £275k per year.
• Implement the operational plan for community fundraising income. 
• Plan, develop and deliver new community fundraising products, campaigns and events that will resonate with stakeholders including members, donors and volunteers to fundraise. 
• Work collaboratively with Comms, Marketing & Digital teams to develop and drive forward promotion of community fundraising to reach existing and new audiences, including developing content for social channels, e-comms, webpages and fundraising packs.
• Establish a network of community fundraisers, building relationships with community fundraising ‘champions’, and providing excellent supporter care and timely communication. 
• Evaluate community fundraising projects regularly and make changes when necessary. 

Leadership, management and collaboration 

• Lead the community fundraising programme in line with Marine Conservation Society values and organisational culture.
• Contribute to fundraising cross-team planning and strategy development. 
• Line management of 2 part-time Community Fundraising support roles with responsibility for operational delivery of their fundraising plans and performance management including, 1-2-1 meetings, appraisals, day-day performance management against KPI’s, motivation and objective setting. 
• Build collaborative relationships with peers across the charity. 

Governance & reporting 

• Manage the overall budget for community fundraising, including monitoring of income and expenditure against budget. 
• Setting, measuring, and reporting against agreed KPIs  
• Ensure the Community Fundraising team are accurately recording the receipt of donations and gifts received from supporters. 
• Ensure accurate financial and CRM supporter records are maintained and accessible. 
• Ensure all relationships comply with relevant charity law, GDPR requirements and the charity’s Ethical Fundraising Policy.
• Work with our Data Manager, Head of Marketing, and the Fundraising team to ensure the CRM database holds key, relevant profile information on supporters.
• Attend department and organisational meetings reporting on team related matters as required and cascading organisational priorities as appropriate.

Knowledge and experience (what you’ll know)

Essential

• A track record in community fundraising or similar, with the ability to demonstrate success in meeting financial targets and income growth. 
• Can demonstrate your experience of supporting the development of 3-5 year strategic plans 
• Experience of developing and leading on annual operating plans in line with strategic goals.  
• Can show your line management experience, including knowledge of successfully developing and motivating a team. 
• Can successfully set and manage multi-year budgets. 
• Good knowledge of and experience of working with CRM databases including the collection and storage of data in line with GDPR. 
• Sound knowledge of current fundraising trends and knowledge of fundraising policies, procedures and legalities. 

Desirable

• Experience of establishing and growing new community fundraising products. 
• Project management experience, able to plan and deliver within set timescales.

Skills & abilities (how you’ll do it)

Essential

• Able to take responsibility for delivering against objectives and monitor and evaluate operational and financial plans. 
• Excellent interpersonal skills including relationship building, influencing and negotiating with a wide diverse audience  
• Able to work as a leader and motivate others.
• Excellent written and verbal communication skills, including attention to detail.  
• Strong planning skills and the ability to manage a varied and busy workload while meeting tight deadlines. 
• Self-motivated and able to demonstrate creativity, initiative and work proactively 
• Ability and confidence to represent the organisation with potential and existing donors. 

Desirable

• Strong IT skills, including MS 365 tools (Teams, SharePoint, One Drive etc.) Word, PowerPoint, Excel etc.  

Personal Qualities (what you’ll bring)

A personal style in line with our values and our commitment to equity, diversity and inclusion: 

We are brave                                        We have integrity  

We are a community                          We are credible  

We are positive                                     We are solutions focused  

•  An innovative and creative thinker who is quick to generate solutions and ideas.  
• Comfortable with change, with a flexible and adaptable approach to work, with good prioritization skills. 
• Approaches problems with a creative and enabling mindset to seek solutions. 
• Responds positively to challenges – managing your personal responses when things get busy
• Comfortable and capable when working independently and on own initiative.  
• Motivated and focused in both the home working and busier working environments.  
• A good team player who builds open and supportive relationships. 
• A positive, optimistic, and ambitious vision for the future of Community Fundraising. 
• Collaborative and team-oriented approach, with the ability to work effectively with colleagues across different functions and levels.  
• Proactive and results-driven mindset, with a focus on achieving measurable outcomes. 

Fighting With Pride is a ‘lived experience’ LGBTQ+ military charity, created in January 2020.

FWP supports LGBTQ+ veterans, serving personnel and their families.  This support focuses on those who were affected by the ‘gay ban’.

The Chief Executive is responsible for providing leadership, developing, and implementing FWP strategic and operation plans, leading on partnership and development across Government, military charities and key stakeholders and being an advocate for the charity and its beneficiaries. They will be responsible for ensuring financial control and supporting and advising on good governance across all aspects of the Charity. This post directly reports to the Chair and Board of Trustees. 

The role is full-time, 37.5 hours per week and is on a permanent employment contract.  The salary is up to £60,000 per annum.

Duties and Responsibilities

Leadership

Be the principal ambassador of the charity.

To work in close partnership with the Chair and Board of Trustees to design, shape and implement the new strategy.

Lead, support, and motivate all staff, creating a positive culture throughout the organisation, delivering the charity’s aims, objectives, and ambitions.

Seek out, develop, and maintain effective working relationships with the Government and all relevant stakeholders to promote the work of the charity and facilitate the implementation of its strategic objectives.

Lead development of the vision, mission, core values and objectives in the Strategic Plan, providing advice, guidance and evidence-based proposals to the Chair and Board of Trustees. 

Strategy

Work with the Board to develop a new FWP strategic vision and be responsible for leading its implementation.

Work towards long-term sustainability, developing the charity’s business model and maximising income.

Adopt a creative and innovative approach to development, remaining open to new ideas and opportunities.

Identify appropriate methods for monitoring the performance of FWP and to report to the trustees on the performance of the charity in line with its strategy, business, operational and annual plans, and against the annual budget as approved by the Board. 

Operations

Take executive responsibility for all functions including service delivery, administration, finance, fundraising, marketing, and communications.

To run FWP efficiently and effectively by ensuring FWP has an appropriate management structure and systems, including financial reporting, to fulfil its strategic objectives and report to the Board of Trustees.

To ensure management policies and decisions support the agreed vision, mission, values, philosophy, and strategic priorities of FWP.

To ensure business, operational, and annual plans to underpin the strategic plan are developed, agreed, and implemented.

To ensure the recruitment, management, training, and development of staff reflect good employment practice and are directed towards achieving FWPs objectives.

Ensure FWP services and projects are delivered to the highest standard with due regard for timescales, risks and budgets.

Finance

Lead and direct the financial planning, forecasting, control reporting and management of the organisations finances and resources, ensuring regulatory compliance and sustainable organisational growth.

Take executive responsibility for the financial leadership of the charity, including forecasting and strategic budget leadership.

Ensure the charity’s financial resources are managed effectively and that FWP remains in good financial health, identifying risks and taking appropriate action.

Maintain effective financial management and control systems; ensure delivery within budgets and to performance targets and oversee the production of management accounts, statutory accounts and annual reports.

Governance and Compliance

Coordinate with the Board to ensure FWP overall governance structure and policies and procedures are appropriate and effective, taking remedial measures and implementing changes, as necessary.

Attend all Board meetings and prepare a written report in advance of the meeting detailing all matters of interest and concern regarding the charity’s activities, including the production of management accounts and cash flow forecasts.  Ensure the Board is made aware in a timely fashion of any matters arising requiring its attention.

Develop and maintain effective operational policies and processes in all the charity’s areas of operation. Review and update the policies and content to meet legal, regulatory and best practice needs.

Oversee the development and practical application of all organisational policies and procedures e.g. with regard to health and safety, equality and diversity, and safeguarding.

Ensure the charity complies with best practice in all areas of operation.

Oversee the designated safeguarding lead ensuring the safeguarding of the vulnerable adults with whom the charity works through rigorous DBS procedures and staff training.

Take responsibility for the collection and protection of personal information ensuring this complies with relevant Data Protection regulations.

Ensure all major risks are identified and regularly reviewed, and that systems and procedures are in place to mitigate all such risks. To be responsible for the development and implementation of the charity’s Risk Register.

Other Duties

The duties listed are not exhaustive and may be varied from time to time as required by the changing needs of the charity.  The post holder will be expected to undertake other duties as appropriate and as requested by the Board of Trustees.

Location

The postholder will be based within the UK, and work from home, with travel across the country, supported by the Board of Trustees.

Person Specification

Qualifications - Desirable criteria

Educated to degree level or equivalent professional experience and qualification, and evidence of CPD.

Experience of the armed forces community.

Experience - Essential criteria

Significant proven record of achievement in a senior position within a charity/not for profit organisation.

Experience of effective partnership working and development and external relationship management.

Experience of managing, motivating and developing staff.

Experience of business planning, business development and fundraising.

Experience of project management and service delivery across multiple functions.

Financial management skills including budgeting and delivery of cost and income targets.

Robust approach to governance, controls and definition/implementation of new processes.

Experience of financial and risk management.

Experience of managing organisational change.

Experience of line managing remote based teams.

Skills and knowledge - Essential criteria

Inspirational leadership, management and motivational skills.

Highly organised and personally effective.

Exceptional verbal and written communication skills.

Excellent interpersonal skills.

Ability to persuade and influence, both face to face and in writing.

Strong financial skills, including the ability to analyse budgets and accounts and manage an annual budget of over £500,000.

Outstanding business development skills.

A commitment to equal opportunities and inclusivity.

Rigorous analytical skills.

Personal attributes - Essential criteria

A thorough understanding of the challenges faced by the LGBTQ+ / armed forces community and the ability to show a genuine and detailed interest in the work of the charity.

A commitment to improving the lives of others, ensuring all activities are in line with the charity’s aims, objectives, and values, and maintaining integrity and a professional approach, as a key ambassador to the charity.

Empathy for vulnerable people and those affected by the ban.

Positive, pro-active and dynamic.

Inclusive and flexible, with a consultative approach to leadership.

Confident and assertive.

Ability to pursue the mission and objectives of FWP with demonstrable passion, drive and commitment.

Committed to best practice and with a drive for continual improvement.

The appointee will also be expected to be fully IT literate.

The charity will consider reasonable methods of travel within the UK.

Safeguarding statement

FWP is committed to safeguarding and protecting the adults we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure we have policies and procedures in place which promote safeguarding and a safe working environment.

The Talent Set are delighted to be working with Helpforce to recruit their Head of Communications. The charity offers a flexible working environment, with remote working, and an expectation to attend monthly team meetings at their London office.

This is a truly forward thinking, innovative and mission led charity punching well above its weight, leading practice and ideas about the best way volunteers can support our health service. It could not be a better time to be joining them. 

 You will need to be creative and experienced in directing integrated campaigns and teams across most marcomms disciplines, including PR and with some experience of working with policy and public affairs to influence at national and regional level

We are looking for someone with a strong track record at a senior level. This doesn’t have to be in health and social care, but you'll need to have that commercial edge to understand new sectors quickly and translate the charity’s mission to accelerate the growth of volunteering in health and care into compelling messages to secure new business and influence change.

Key Responsibilities:

•  Develop and implement a comprehensive overarching marketing communications strategy to clarify, build and maintain Helpforce’s brand and position. 
•  Plan and deliver external multi-channel communication campaigns, and work with the Comms team and any external suppliers to ensure all campaigns are delivered strategically and effectively. 
•  Build and maintain strong relationships with media outlets, influencers, and key stakeholders. 
•  Commission and manage specialist agencies and freelancers – including policy, PR, website/digital and design – and ensure their contribution aligns with our strategic/business objectives. 
•  Support colleagues across Helpforce in their effective and strategic communication with stakeholders and audiences, including developing the CRM (Salesforce). 
•  Work with the Comms team, colleagues, agencies and freelancers to create compelling content for the website, social media, newsletters, blogs, press releases and other communication materials and assets. 
•  Collaborate with and support other teams to ensure consistent messaging and brand alignment. 
•  Monitor and analyse communication performance, to support a culture of continual improvement. 
•  Ensure you and the Comms team stay up to date with industry trends, best practices, and emerging technologies. 

Person Specification: 

•  A track record in creating and leading successful integrated, multi-channel marketing communications campaigns. 
•  The ability to think strategically while also being directly involved in content creation. 
•  The ability to come up with creative ideas that capture the media and other target audiences’ interest and secure coverage/engagement. 
•  Strong media relations experience. 
•  Exceptional written and spoken communication skills 
•  Good understanding of how to create compelling content for different audiences and capacity to brief relevant in-house or external specialists to deliver what’s needed. 
•  Ability to get to grips with a complex area of policy and practice, like healthcare, quickly. 
•  Experience of effective stakeholder communication and engagement. 
•  Strong interpersonal skills, especially the ability to provide wise and credible counsel to senior colleagues, and your peers and team. 
•  Excellent project management skills with the ability to handle multiple tasks and deadlines. 

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
 

Individual Giving Manager
Fire Fighters Charity
£50,000 (full-time, permanent - open to flexible working requests)
Home-based with 1 day per month in Basingstoke head office

The Talent Set is delighted to be partnering with the Fire Fighters Charity in their search for an Individual Giving Manager. Every day, fire fighters around the country go to work not knowing what they will face that day, or the physical and emotional trauma they may experience. The Fire Fighters Charity exists to offer personalised, specialist support to the UK’s extensive fire and rescue services community, focusing on health and wellbeing services to ensure they can live healthier and happier lives.

This is an incredible opportunity to join the Fire Fighters Charity at a time of growth and transformation. With a passionate new leadership team, including Chief Executive Sherine Wheeler and Director of Fundraising Ellie Rocks, the charity is primed for an exciting new chapter. Both Sherine and Ellie are visionary leaders who see vast potential for the future development of the Fire Fighters Charity and its fundraising activities, particularly in growing the individual giving programme. We are looking for a creative and ambitious team leader who is keen to innovate and drive income growth while fostering deep, long-lasting connections with individual supporters.

The charity places a strong emphasis on delivering health and wellbeing services to the firefighting community. This creates a wealth of untapped opportunities that this role will be key in unlocking. Through innovative digital technologies, community-based initiatives, health and wellbeing content, and close partnerships with fire services and complementary organisations, they are poised to become the leading nationwide provider of health and wellbeing support for the fire service community.

This role is integral to continuing the momentum in growing and evolving the individual giving programme, capitalising on recent investments, and ensuring the charity builds lasting impact in the years to come.

The Role:

• Lead on the development and implementation of the Individual Giving strategy and programme to retain, acquire and develop donors 
• Manage income and expenditure budgets including phasing, reforecasting and contingency planning 
• Take a 'digital first' approach to donor acquisition to deliver long term sustainable income growth 
• Develop new products for individual giving, regular giving and lottery recruitment 
• Manage and support a team of two Individual Giving Officers
• Work closely with internal colleagues across fundraising and marketing, and manage external suppliers to deliver campaigns

About You:

• Solid experience in an individual giving fundraising role in the charity sector with understanding of wide range of direct marketing activities including digital, direct mail, telemarketing, face to face, inserts and door drops 
• Experience working for a national charity is desirable 
• Proactive, creative and ambitious 
• Demonstrate effective relationship-management skills and ability to deliver engaging content for donors 
• Ability to work across multiple tasks, be detail-orientated and prioritise workload effectively
• Experience supporting, developing and motivating direct reports 

Closing Date: Friday 17th January for CV and cover letter
Interviews: 1st stage WC 27th January, 2nd stage WC 3rd February

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Job Overview

• Responsible for developing and delivering all fundraising events with the support of the Fundraising Events Manager
• Ensure that all event participants - virtual or physical have an exceptional experience to maximise income and are placed at the heart of everything that we do.
• Build excellent relationships with event participants to ensure future event participation.
• Support the FEM in creating and implementing user journeys for each event and review regularly based on audience insight and current event fundraising trends.  
• Create tailored fundraising materials with the support of our marketing team.

Key responsibilities

• Ensure that all event project plans are in place, liaise with stakeholders to ensure that all deadlines are met, working within budget and ensuring income targets are met.
• Steward participants based on their supporter journey.  To include calls, sending supporter communications, providing fundraising support, following up to ensure donations are received, personalised thanking and survey. 
• Attendance at events to enhance our supporters experience and deepen their relationship with Ben.
• Work with FEM and marketing team to produce marketing collateral, merchandise and other support materials based on each event. 
• Ensure that all participants have a fundraising page on Enthuse and Salesforce is updated with all current contact information. Including income and communications. 
• To lead and deliver on certain Ben and Third-party events including supervising Ben employees and on-site contractors.
• Ensure that all bookings are invoiced, and payment received.
• Monitor and maintain social media groups and WhatsApp groups created for our Fundraising Events
• Update webpages relating to our Fundraising events with current content.
• Identify and capture inspiring stories from our event participants to share across our media and digital channels.

Technical Knowledge (E = Essential, D = Desired)

• Proficiency in CRM software (Salesforce) (E)
• Proficiency in using fundraising events platforms (Enthuse) (D)

Job Specific Competencies

• Excellent communication and interpersonal skills, with the ability to build relationships with supporters over a range of channels, including email, telephone and face to face. 
• Strong organisational skills with the ability to deal with a variety of tasks under pressure and working to busy and tight deadlines
• Ability to work independently and as part of a team, collaborating with colleagues within and across departments
• Strong project management skills ensuring delivery of events and journeys from start to finish.

Qualifications required

Our teams are made up of people who are committed to our ambitious goals – you do not need to be degree educated to secure a role, but you should be able to demonstrate a combination of experience and competence that meets the requirements of the role

Experience required

• Relevant experience in delivering and attending events
• Experience of building excellent relationships with participants
• Experience of creating and implementing participant journeys

This job is suitable for someone who…

• Has a passion for events
• Has a natural ability to build relationships with our participants
• Contributes constructively and generously as part of a wider team
• Is passionate about the work that Ben does and the changes it can make to our automotive family
• Can turn one-time participants into lifetime supporters.