Compliance Officer Jobs
We have an opportunity for a Housing Officer to join our team covering Oxfordshire.
You'll manage your own diary with a mix of working from home, office and out with our customers.
This is a full time permanent role with a starting salary of £30,000 to £35,000 depending on your experience.
Your role
You'll be delivering a professional and high-quality mixed tenure service to our customers, using your knowledge and skills to resolve a range of housing management challenges.
This could include anti-social behaviour, housing and neighbourhood issues, contract related breaches or changes, fraud and safeguarding.
You'll be an integral part of ensuring our neighbourhoods are safe, whilst listening to our customers needs and making changes when needed.
You'll balance your caseload with projects, shaping sustainable communities that develop an inclusive environment for our customers.
To be successful in this role you will have:
- The ability to proactively manage a complex caseload
- Strong communication skills with previous experience of working with customers in a demanding environment.
- Experience in providing an Excellent customer service, contributing to us achieving a 90% customer satisfaction rate
- Previous experience, or a knowledge of delivering housing management services
- Experience of using computer systems, for example Microsoft Office
- The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies
- Some of the roles will involve line management responsibilities for our Scheme Officers operating in our Housing for Older People schemes.
- A full UK driving licence and access to your own transport.
A DBS check will be undertaken for the successful candidate.
Interviews will be taking place week commencing 22nd July 2024.
What we can offer you
As a member of the Localities Team you will be part of a friendly, dedicated and supportive working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
- £450 yearly flexible benefit pot to use against benefits of your choice
- Flexible working
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- A chance to buy or sell holiday as part of our flexible benefits package
- A generous pension scheme matching up to 12%
- Life cover as soon as you join us
- You will be a part of our Recognition scheme where you can be gifted retail vouchers
- A range of wellbeing discounts including Gym Memberships
- A wide selection of other benefits available
About us
It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
The client requests no contact from agencies or media sales.
The Finance Officer is responsible for working within the core Wheels for All team to provide finance team support to the wider programme delivery and national staff team. By working with colleagues to maintain financial systems, accurate record keeping and undertake financial administration they will provide the support required to implement and improve the processes needed to maintain the accurate financial management systems which are crucial to supporting the charity’s mission.
This role would suit someone with at least 2 years’ experience in a charity finance role, who has experience or knowledge of all the core accounts department processes and some understanding of different charity income streams. You might be studying for an accounting qualification (e.g. AAT or ACCA) or be qualified by experience. A training package may be available for an applicable accounting qualification.
Title: Finance Officer
Salary: £26,000- £32,000 FTE, dependent on experience
Hours: Full-time, 35 hours per week (1 FTE, will consider PT for the right candidate)
Contract: Permanent
Location: Warrington Head Office / hybrid option being 3 days a week in the Warrington office
Reporting to: Finance Manager
Staff benefits
Wheels for All is committed to the health and wellbeing of our staff. We are proud to offer these benefits to all members of our team:
- Birthday bonus – take an additional day off to celebrate your birthday.
- Volunteering – take a volunteering day each year to support another charity or Wheels for All partner.
- Apparel – we will provide all members of staff with quality clothing to keep them looking and feeling good when out and about.
- Flexible working arrangements - including working from home and flexibility around caring responsibilities.
- Annual leave entitlement of 25 days - in addition to public holidays, increasing by one day each year up to a maximum of 30. (Note: pro-rata for part-time colleagues).
- Employee Assistance Programme - access to a 24/7 confidential helpline, counselling services and online information.
- Healthy and wellbeing - we welcome staff to embed regular exercise into their daily work lives. We provide access to a Cycle to Work scheme (unlocking savings of up to 47% on the cost of a new cycle and accessorises) and yoga classes at our head office.
Role responsibilities
Financial Administration
• Maintain efficient and accurate computerised financial accounts & bookkeeping records (the organisation currently uses SAGE) including the upkeep of the records management with regular reconciliation activity according to standard processes.
• Receive and process invoices for payments to/ from suppliers.
• Record income from users, supporters, donors, members etc and maintain up to date records of income received.
• Analysing our donations ensuring accurate income allocation and consider any Gift Aid submissions.
• Liaising with and responding to enquiries from colleagues, suppliers, and partners.
• Assist with the preparation of monthly reporting, quarterly management accounts, any Gift Aid claims and annual audit.
• Process employee expenditure claims & assisting with the preparation of payroll.
• Supporting the preparation for the annual audit, e.g. fixed asset records and maintain the fixed asset register
• Supporting colleagues on finance procedures and protocols and advising colleagues on finance queries.
• Liaising with staff and volunteers to process expense claims accurately and timely.
• To support the Finance Manager in reporting back on budget-to-budget holders
• Support departments in providing detailed financial analysis work which aids their work.
Outcomes: The charity has accurate high quality financial management records which support the efficiency of operations.
Programme Support
• Administer, track, and record petty cash and staff expenses.
• Support budget monitoring & reconciling of programme expenditures. Answering queries, seeking appropriate clarifications & making inquiries of coded expenditures, and providing up to date information to the wider staff team.
• Assist the Finance Manager in creating financial reports to enable tracking and monitoring of spend, regular budget monitoring and in reporting to funders.
Outcomes: The staff team have the financial information and support centrally to run effective projects with partners and volunteers, and to report to trustees and external funders.
Compliance
• Ensuring your work is carried out with excellent attention to detail to the required quality standards and adhering to internal financial management procedures.
• Provide documentation to facilitate programme operations, including grant documents and funder reports.
• Support the Finance Manager in ensuring the charity is compliant with contractual and legal obligations.
Outcomes: The charity is fully complaint with company and charity legislation;
and best practice regarding financial management.
Accountability and relationships
The Finance Officer will be accountable to the Finance Manager and will be a key member of a small finance team (up to 3 people). They will work closely with a core office team and other members in the national Wheels for All network. They will also have a working relationship with suppliers, partners, and volunteers. They will be expected to attend regular staff meetings and supervision sessions.
Note: This job description is subject to amendment based on experience and consultation with the post holder. It provides a general indication of duties and may vary over time.
Skills/knowledge
• Proven experience in all areas of accounts - purchase and sales ledger, banking and cash management, basic management accounts.
• Excellent numeracy skills.
• Understanding of bank reconciliations, control accounts and other day to day financial management procedures.
• Good knowledge of customer relations management and database software, (for example Salesforce).
• Knowledge of financial management systems/software, ideally Sage.
• Excellent Microsoft Office skills, particularly excel and an ability to quickly learn new systems.
• Good time management and problem-solving skills.
• An accountancy qualification or studying for (e.g. AAT, ACCA), or proven qualification by experience.
• An understanding or awareness of how to manage restricted and unrestricted funds & common charity VAT & taxation issues an advantage.
• Good organisational and time management skills to be able to prioritise workloads effectively, meet deadlines and monitor outcomes.
• Excellent time management
Experience / essential skills
• Bookkeeping, finance, or equivalent role(s).
• Strong communication skills
• Maintaining accurate records and data entry.
• Familiarity of using software packages and strong Microsoft 365 skills (particularly Excel and Outlook).
• Working as part of a team and with managing the delivery of tasks from various colleagues.
• Experience of financial accounting in a small to medium sized organisation, preferably charity sector.
• Experience of dealing with charitable income, restricted grants, and charity taxation (desirable).
Application Process
Please apply by sending your CV and a covering letter explaining how you meet the requirements of the role, including ‘Finance Officer’ in the title. Alternative formats are also welcomed e.g. video or audio.
You don’t need to be a cyclist to apply for this role, but you do need to share our passion to deliver our services and enjoy making a difference to people’s lives.
Closing date for applications: Midnight on Tuesday 23rd July 2024
With interviews week commencing: 29th July 2024
Wheels for All is a national accessible cycling charity which promotes inclusive cycling through a range of successful community engagement programmes
![Wheels for All logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/wac9eniyxnu_2024_07_03_02_50_40_pm.jpg)
![woking-3-1500x.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/woking_3_1500x_2024_07_03_02_50_40_pm.jpg)
![Wheels_For_All.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/wheels_for_all_2024_07_03_02_50_40_pm.jpg)
![adapted-bikes-in-park.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/adapted_bikes_in_park_2024_07_03_02_50_40_pm.jpg)
![gloucester-wheels-for-all.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/gloucester_wheels_for_all_2024_07_03_02_50_40_pm.jpg)
The client requests no contact from agencies or media sales.
The National Gallery's IS Department is currently seeking a highly skilled and motivated Senior IS Support Officer to join the team.
As a Senior IS Support Officer, you will play a critical role in ensuring the smooth operation of our information systems. You will provide on-site and remote support, perform daily system checks, ensure procedural compliance, and manage user administration. You will collaborate closely with the IS team and external vendors to resolve complex issues and optimise the ServiceDesk.
Experience using and/or supporting the following is required:
- Windows 10
- Microsoft Dynamics or D365 Business Central
- Retail Support
- Network connectivity issues including VPNs
- Office 365 including Teams
If you are passionate about technology and customer service and would like to join us in providing excellent IT service to National Gallery and its trading company, National Gallery Global, we would love to hear from you!
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
We value diversity and aim to have a diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
The Research Officer will join our Applied Research and Evaluation division to contribute to work and projects of the Child Outcomes Research Consortium (CORC). CORC brings together organisations and individuals committed to using and improving evidence to improve children and young people’s mental health and wellbeing. More information can be found on the CORC website.
The post-holder will be skilled in the R programming language in order to validate, clean, analyse and visualise data for reports. They will be involved in interviewing research participants, so the ability to build and maintain relationships with project participants is key. Experience of research design, ethics approval and data collection is essential.
The successful candidate will join a friendly, cross-disciplinary team in which staff are continually developing their quantitative and qualitative research skills. They will liaise directly with practitioners and partner organisations to discuss data, analysis and findings. They will also have the opportunity to contribute to reports and academic publications. Other training and personal development needs will be determined in collaboration with the post-holder, e.g. further training in the R programming language or qualitative research.
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).
Contract duration
Permanent.
Closing date for applications
Midday (12pm), Monday 29 July 2024.
Notification of interview
Shortlisted applicants will be notified no later than Friday 2 August 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held on Tuesday 13 August and Thursday 22 August 2024.
How to apply
Please visit our careers website to register and apply online. We are unable to accept CVs and kindly request no contact from agencies.
The client requests no contact from agencies or media sales.
Do you thrive in a hands-on technical role while also inspiring and leading a team?
Are you passionate about leveraging technology to drive digital transformation in the educational sector?
Can you transform strategic goals into actionable technology plans and ensure their successful delivery?
Are you a senior technical generalist enthusiastic about being in a leadership role?
If your answer is "Yes" to these questions, Learning on Screen is looking for you!
About Us:
Learning on Screen is a leading provider of educational media services, dedicated to enriching the educational experience for post-16 education through high-quality, innovative, and accessible media resources. We support educators, students, and researchers by offering a range of services including broadcast recording, media streaming, and digital archives. Our mission is to leverage technology to enhance learning and teaching in post-16 educational institutions everywhere.
Role Overview:
We are seeking a dynamic Chief Technology Officer (CTO) to lead Learning on Screen’s digital development team. The CTO will drive technological innovation and execute a comprehensive product and technology roadmap, ensuring our digital products and services align with our strategic goals. Reporting directly to the CEO, the CTO will collaborate with key executives to advance our mission in post 16 educational media innovation. Responsibilities include managing a diverse digital team, overseeing high-quality digital platforms, ensuring system reliability and security, and maintaining regulatory compliance. The CTO will play a crucial role in our long-term growth, leveraging emerging technologies and strategic initiatives.
Key Requirements:
- Be Hands-On: Significant experience in writing code and actively contributing directly to digital development projects.
- Lead by Example: Expertise in agile development practices, driving team adoption and improving delivery.
- Relate to People: Strong interpersonal skills to build effective relationships and align the team with strategic goals.
- Represent Technology at a Leadership Level: Ability to challenge and collaborate with the CEO and leadership team, presenting technical concepts clearly.
- Be Product Focused: Clearly articulate the value of technical work in terms of its impact on the organisation and its members.
Core Responsibilities:
- Technology Strategy Development: Develop and implement a comprehensive technology roadmap aligned with Learning on Screen’s strategic objectives.
- Leadership and Team Management: Lead, mentor, and develop a diverse team of IT professionals, fostering a culture of innovation and continuous improvement.
- Product Development and Management: Oversee the full lifecycle of digital products, ensuring high-quality, scalable, and user-friendly services.
- Technical Operations: Ensure the reliability, security, and performance of all technical systems and infrastructure.
- Stakeholder Collaboration: Align technology initiatives with strategic objectives, communicating effectively with stakeholders.
- Cybersecurity, Compliance, and Risk Management: Ensure compliance with relevant regulations and standards, overseeing cybersecurity strategies.
- Data Strategy and Analytics: Develop and implement a data strategy to optimize digital products and services, leveraging data for actionable insights.
Benefits:
- Flexible Working Hours: 4 days (80% / 28.8 hours)
- Remote or Hybrid: Work from the comfort of your home or join us at our London office as needed.
- Competitive Salary: £48,000 to £52,000 actual, depending on experience. (£60,000 to £65,000 FTE)
- Professional Development: We encourage continuous growth and provide resources to enhance your skills.
- Make an Impact: Contribute to the future of digital learning in a dynamic and forward-thinking organisation.
How to Apply: If you are ready to take on this exciting challenge and make a significant impact on the future of educational media, please submit the following to our recruitment page via the "Apply via Website" button below:
- CV
- Cover letter outlining your relevant experience and qualifications
- A completed Equality Monitoring form
Application Deadline: Monday 15th July 2024
Interviews: W/C 22nd July 2024
Learning on Screen is an equal opportunity employer and welcomes applications from all qualified candidates. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us in driving digital transformation and innovation in educational media!
We are on a mission to empower post-16 education worldwide.
![](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/event2_2021_07_01_04_20_58_pm.jpg)
![](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/event1_2021_07_01_07_22_36_pm.jpeg)
![](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/event3_2021_07_01_07_25_05_pm.jpg)
Established in 1995, the Trust is the only charity devoted entirely to Sherwood – the world’s best loved forest. Independent of any political, commercial or Government body, the Trust works to protect, preserve and promote this unique heritage landscape. We have been, and continue to be, committed to various projects aimed at conserving the history and heritage of this historic woodland, nurturing biodiversity and fostering community and cultural engagement. From tree planting initiatives to wildlife conservation efforts and telling the story about the peoples of Sherwood Forest, our work is driven by a passion for safeguarding this national treasure for generations to come.
In our new Chief Executive, we are looking for an individual who will provide leadership and identify and secure new sources of income to enable the Trust to continue on a firm financial footing alongside managing our staff and engaging with key stakeholders.
Key Responsibilities
· Provides the strategic lead & champions the work of the SFT to external stakeholders.
· Manages the effective implementation of the business strategy and work programmes.
· Secures ongoing funding, including identification of new growth areas, work programme opportunities and diverse funding streams.
· Ensures effective and responsible control of finances in accordance with business strategy and SFT charitable objectives.
· Provides the Board of Trustees with appropriate and timely advice, regular progress reports and key performance metrics.
· Provides performance management and development support to staff, ensuring that they have clear objectives and the right skills to achieve them.
· Ensures compliance with charity law, statutory requirements and relevant guidance, via sound governance.
· Maintains personal expertise, remaining aware of new trends and focussing on continuous professional development.
Person Specification
Essential
- Experience of working in an organisation with environment, conservation or heritage at its core.
- Operated as a CEO or senior executive, with proven leadership and change management skills.
- Detailed understanding of P&L, budgeting, balance sheets, cash flow, income statements.
· Excellent verbal, written and digital communication skills, with the diplomacy required to effectively manage a wide range of stakeholders.
· A track record of initiating/developing new business and income streams.
· Ability to regularly attend the SFT office and other key locations within the Sherwood area.
Desirable
· Experience of working in charity/third sector organisation.
· Degree level education or equivalent.
· Familiarity with diverse business functions such as marketing, PR, finance.
· Experience of providing leadership of a dispersed team.
· Experience of working with and developing a positive, robust relationship with a Board of Trustees
· Experience of working with and managing volunteers.
· Knowledge of charity-related legislation and regulation, including its application and best practice.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of Role:
The ICT Officer will provide the first line technical support and ensures smooth ICT operations across the organisation. The role encompasses troubleshooting hardware/software and network issues, whilst managing devices via Microsoft Intune and maintaining Office 365 applications. Additionally, the ICT Officer is responsible for setting up and maintaining meeting room equipment, managing IT assets and ensuring security compliance. This hands-on position requires regular presence in the office to support the organisation’s ICT needs.
About the Role:
- Provide first-line technical support to end-users.
- Troubleshoot and resolve hardware, software and networking issues
- Respond to and resolve staff queries in a timely manner
- Ensure devices are up to dates, particularly with security patches and updates in the security centre.
- Assist in settings up and configuring PCs, monitors and other hardware.
- Manage office 365 applications and the admin centre.
About You:
To be successful in this role, you will need:
- Educated to Bachelor’s degree level.
- Proven experience in a similar help desk or IT support role.
- Proficiency in managing devices using Microsoft Intune.
- Strong knowledge of Office 365 applications and the admin centre.
- Good interpersonal and communication skills and ability to liaise effectively with people at various levels.
- Good team work skills with the ability to work with different and sometime conflicting agendas.
Why you should Apply:
We are looking for someone who is passionate about helping others, enjoys problem-solving, and are looking for a role where you can make a real impact and growth. As an ICT Officer at Muslim Aid, you will ensure the smooth operation of our ICT systems and support our mission to make a positive impact. Provide first-line technical support, help overcome IT challenges, and achieve our strategic priorities. Join us and be part of a team dedicated to making a real difference through your expertise in ICT.
Benefits you will enjoy working for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are at an exciting time in Dandelion Time’s development and will be implementing our new Strategic Plan over the next 4 years. The role of Business, Data and Compliance Manager will play an integral role in supporting the Senior Management Team to do this.
Founded in 2003, Dandelion Time is a growing rural-based charity working with the most vulnerable children affected by trauma and mental health issues. Over the years Dandelion Time has helped thousands of people and intends to transform many more lives as we expand our services in Kent.
In this role you will report to the Director of Finance managing the IT infrastructure, Data Protection, procurement contracts and policy requirements for the Charity to enable it to meet its legal, strategic and operational objectives.
As we continue to grow there is real scope to develop both the role and your own career progression.
People are at the heart of everything we do at Dandelion Time, whether they are our staff, volunteers, or the families we work with. Being hands-on in the natural world is the basis for our activities and creativity at Dandelion Time. We care for the earth, plants, animals and each other. But whatever the role, you will be helping to transform the lives of vulnerable children in our community.
The successful candidate will work 3 to 3.5 days per week over 3 or 4 days. The pro-rated salary for this role is £18,600 for 22.5 hours and £21,493 for 26 hours.
Ensuring we have a happy and healthy work-life balance for all our staff we offer flexible working arrangements to allow you to work in a way that suits your individual lifestyle. Additionally we offer 25 days holiday (pro-rata) with the ability to purchase additional leave, matched pension scheme up to 5% and an enhanced sick pay scheme.
Our stunning farm setting means you can reap the benefits of our beautiful, homely environment and the joys that working in the great outdoors and with animals bring.
Children should grow up in a safe and nurturing environment, to feel loved and free of fear
![Dandelion Time logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/b6j0wkkiu3i_2024_04_18_02_28_10_pm.jpg)
![36TF26M9RQL73G3XWNB3.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/36tf26m9rql73g3xwnb3_2024_04_18_02_27_31_pm.jpg)
![Guinea-Pigs-4-768x576.jpeg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/guinea_pigs_4_768x576_2024_04_18_02_27_31_pm.jpeg)
![WhatsApp-Image-2022-06-25-at-10.50.14-AM-1024x768.jpeg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/whatsapp_image_2022_06_25_at_10_50_14_am_1024x768_2024_04_18_02_27_31_pm.jpeg)
![WhatsApp-Image-2021-10-29-at-14.10.58-1.jpeg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/whatsapp_image_2021_10_29_at_14_10_58_1_2024_04_18_02_28_10_pm.jpeg)
The client requests no contact from agencies or media sales.
Job Title: Quality, Compliance & Risk Manager
Reports to: Assistant Director, Finance and Governance
Location: Remote (travel to the Leicester Office & other locations where necessary)
Contract Type: Permanent
Salary: £34,855 per annum
Hours: Full-time (36 hours a week)
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and 178 geographically dispersed local Home-Start organisations, all working together under the same identity. We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
Reporting to the Assistant Director of Finance and Governance, the Quality, Compliance and Risk Manager will be responsible for the effective implementation and monitoring of controls and promotion of best practice in relation to regulation and risk within Home-Start UK.
You will champion and promote the need for effective regulatory frameworks, continuous improvement and risk-based decision making. Working across all Home-Start UK departments you will carry out audits, liaise with colleagues to review and collate evidence and report on adherence to relevant policy, regulation and risk mitigation.
The skills you will bring are; experience of ISO9001, your ability to uphold standard of practice, and understanding of risk management in a non-profit organisation. Accuracy of your data input is an essential requirement for the role, as is your ability to communicate in a friendly manor, applying confidentiality as needed.
In return you will have the opportunity to be part of an organisation where your input can make real difference. We believe a strong and positive approach to staff wellbeing is essential and offer a range of benefits to encourage great work-life balance. We also offer Pension, Paycare membership, and 28 days plus bank holidays annual leave.
If this sounds like your type of challenge we’d love to hear from you.
Closing date for applications: Monday 8th July, 5pm.
Interviews will be held virtually on the 16th and 18th July.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.
Candidates will also be sent the interview questions ahead of their interview so that they may fully prepare. Appointments will be based on merit, following an open and clear selection process.
Home-Start UK, a charitable company limited by guarantee. Company No. 5382181. Charity No. in England and Wales 1108837 and in Scotland SCO39172.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Twins Trust our mission is to:
· Provide twins, triplets or more – and their families – with the information needed to make informed decisions.
· Facilitate a network of community support.
· Ensure that our community’s unique needs are understood by the professionals who care for them and reflected in research, care standards and public policy.
Membership Officer
This is an exciting opportunity to join an ambitious and talented team in maximising income from a committed membership base.
With a healthy existing membership base, this role will support the Membership Manager and Head of Development in ensuring that membership administration runs smoothly from the perspective of both external and internal stakeholders.
Contract: Permanent
Hours: Four days per week (30 hours) (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £24k - £27k pro rata
Reports to: Membership Manager
Work location: Hybrid/remote. Office space in London Bridge and Woking, although entirely remote option is fine.
Closing date: 28 July 2024
Purpose of the role
- To provide excellent customer services as the main point of contact for Twins Trust's members, dealing with enquiries from new and existing members and updating membership records on the CRM database.
- Process direct debit payments (twice per month) generate and distribute relevant communication to members, and maintain accurate records relating to income on the database, Microsoft Dynamics
- Work with the Finance team to reconcile income and process Gift Aid payments
- Support the Membership Manager in ensuring that membership processes – including processing income - are efficient, effective and implemented consistently
- Support the Membership Manager with the implementation of recruitment and retention campaigns
- Support the Membership Manager and Head of Development in providing reports and updates to help develop a compelling membership offer (including exclusive discounts) which delivers sustainable income
Ideal candidate
The ideal candidate will have experience in managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations), have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.
Person specification
Essential
- Experience of administering individual giving, direct marketing or membership schemes.
- Experience working in a CRM, Microsoft Dynamics experience a plus.
- Excellent attention to detail.
- Excellent communications skills.
- A creative and analytical approach to problem solving.
- Enthusiasm for the issues we work on.
Desirable
- Experience working with online payment/donation platforms, extracting and manipulating data.
- An understanding of GDPR Compliance
- Strong communication skills, both written and verbal.
- Strong IT skills, including SharePoint and advanced Excel.
For the full job description and person specification please refer to the pdf attachment.
The client requests no contact from agencies or media sales.
The Ripple Pond Charity is dedicated to supporting the adult family members of physically or emotionally injured British Armed Forces personnel and veterans. The charity provides a confidential peer support network that offers a lifeline to those navigating the often challenging and complex journey of supporting their loved ones. At the heart of The Ripple Pond's mission is ensuring that no family member faces these difficulties alone, fostering a community of understanding, empathy, and resilience.
As a Fundraising Officer for The Ripple Pond Charity, you will play a pivotal role in driving the financial sustainability and growth of our vital services. This role is ideal for a creative, motivated, and highly organized individual with a passion for making a tangible difference in the lives of our service users. Working from home, you will have the power to shape your work-life balance with a flexible 25-hour workweek and a negotiable working pattern that can adapt to your lifestyle and commitments.
In this dynamic and multifaceted position, you will be responsible for developing and executing a comprehensive fundraising strategy. Your creativity will be essential in identifying and pursuing new opportunities to secure funding through various channels, including trusts and grants, sponsorship, and community fundraising initiatives. You will meticulously research and apply for grants, build and maintain relationships with sponsors, and inspire individuals and groups to engage in fundraising activities.
A key aspect of your role will involve crafting compelling narratives that communicate the impact of The Ripple Pond's work, galvanizing support from donors and stakeholders. Your organizational skills will be crucial as you manage multiple projects, ensuring all fundraising efforts are well-coordinated and align with the charity's goals.
As a Fundraising Officer, you will not only be part of the strategic team, reporting directly to the Chief Executive Officer, but also a valued member of our wider team. This collaborative environment will allow you to align fundraising initiatives with the charity's long-term vision and strategic objectives, fostering a sense of belonging and teamwork.
We are an inclusive charity that fosters a diverse and supportive environment for all staff, volunteers, and beneficiaries. You will also be expected to collaborate with the wider team to integrate fundraising activities with the charity's broader outreach and engagement efforts. Your innovative approach and commitment to the cause will help to expand our reach and secure the necessary funds to continue providing our essential services.
Join The Ripple Pond Charity as a Fundraising Officer and contribute to a cause that makes a real difference in the lives of those who have given so much. Your role will not only be rewarding but also instrumental in ensuring that our support network can thrive and expand.
The role offers 126 hours of annual leave per year (30 days pro-rata), plus your birthday off.
The selection process will be as follows:
- Deadline for applications is midnight Sunday, 14th July 2024
- Long-listing
- Selection task* sent to Long-listed Applicants - Wednesday, 17th July
- Return of task deadline is midnight Monday, 22nd July
- Short-listing
- Short-list informed 25th-26th July
- Interviews via MS Teams Friday, 2nd August between 08:00 and 18:00
*The selection task will ask you to prepare a written proposal for the Charity CEO, outlining a plan to secure sponsorship for a conference.
Please ensure your cover letter explains why you think you meet the role requirements and personal specifications for this post.
Supporting adult family members of physically or psychologically injured British Armed Forces personnel and veterans
![The Ripple Pond logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/gpq81skvth0_2024_04_16_09_46_19_am.jpg)
![1705659069143.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/1705659069143_2024_04_16_09_40_04_am.jpg)
![family-veterans.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/family_veterans_2024_04_16_09_40_05_am.jpg)
![1695218173458.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/1695218173458_2024_04_16_09_40_05_am.jpg)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Programmes Officer
Job title
Programmes Officer
Date reviewed
June 2024
Purpose
To support the delivery of RedR’s programmes and projects
Responsible to
Programmes Coordinator
Responsible for
N/A
Working with
Programmes team (Climate Change and Engineering in Emergencies hubs), other RedR UK Programmes staff, colleagues in other departments, consultants, Associate Trainers and other contacts and stakeholders as necessary.
Location
Remote working with the London Office will also be considered
Post
Full-time
Period
Fixed Term until 30th September 2025, with possibility for extension
Grade
2.1
Salary
£31,191
Language
Fluent English and Ukrainian language proficiency is required for this role
Other
As defined in our standard contract terms
REDR UK AND THE WORK WE DO
RedR UK is an international NGO and learning provider that develops capacity and supports aid workers, organisations, and communities to prepare for and respond effectively to crises within humanitarian, development, and peacebuilding contexts. Our work builds resilience, primarily in low and lower middle-income countries worldwide. We have 40 years’ experience responding to disasters.
We are an HPass Certified Learning Provider, meaning we meet the Humanitarian Learning Standards. RedR UK is committed to the Humanitarian Charter, the Code of Conduct for the International Red Cross & Red Crescent Movement and NGOs in Disaster Relief and the Core Humanitarian Standard.
RedR UK has offices in London and Amman and maintains a large pool of highly qualified trainers and experts who go through a rigorous certification and selection process. Our work is overseen and supported by a Board of Trustees with wide experience, in the humanitarian sector and other fields. RedR is a Membership organisation with a global network of 1,800 Members, all of whom are experienced humanitarian professionals.
We are also part of RedR International, an international federation of organisations that share a common vision and mission. The federation’s vision is a world in which sufficient competent and committed personnel are available and responding to humanitarian needs. Members include RedR UK, RedR Australia, RedR India, RedR Malaysia and RedR Indonesia.
RedR UK is committed to a strong, positive culture, with benefits for staff and those with whom we work. Our culture is also important to us in terms of our ethic of humanitarian impartiality and neutrality and our compliance with the Core Humanitarian Standard (CHS) and other professional codes of conduct.
Our values are vitally important to us as individuals, teams and to RedR UK as a whole. We are committed to a continuous process of strengthening our culture, maintaining the high standards required to work together effectively, and delivering first class advice and service to those with whom we work.
About this role
The Programmes Team is responsible for delivering demand-led services globally; providing tailored capacity building support to organisations and their partners through individual or framework contracts. As Programme Officer, you will work closely with Hub members to ensure events, trainings, services, projects and programmes are delivered to an exceptionally high standard, on time and budget.
This role also includes support to the monitoring, evaluation, research and learning aspects of RedR UKs role, particularly in regards to climate change and engineering in emergencies.
The primary purpose of the role is to enable the delivery of RedR UK’s Ukraine Humanitarian Criss response programme in Ukraine and neighbouring countries (hereafter referred to as ‘the Programme’).
Job Description
MAIN DUTIES, RESPONSIBILITIES and ACCOUNTABILITIES:
Delivery of events, courses, services, projects, and programmes
-
Assistance in the delivery of the Hubs’ events, courses, services, projects, and programmes.
-
In cooperation with line manager and colleagues, plan and identify tasks, prioritise, and allocate them as needed.
-
Support the project coordinator in activities, tasks, milestone, or deliverable tracking.
-
Lead on agreed elements of events, courses, projects, or deliverables, including external and internal representations as required.
-
Ensure wide communication of events, preparing marketing information and advertising where required.
-
Proof-read training material as required, and ensure RedR UK brand guidelines are consistently applied.
-
Organise availability of equipment, refreshments, resources, travel, accommodation, props, vehicle and venue as required. Prepare welcome packs, name badges, signature lists, certificates and other resources as required and ensure these are in place for the relevant time of the event
-
Respond to trainer and participant requests during the event, as required
-
Support the delivery of online events and, if necessary, travel to events and provide direct support to trainers and participants at events.
-
Support the recruitment of external project staff, consultants and Associate Trainers, resource persons and actors including the production of Terms of Reference and ensuring the implementation of fair and transparent recruitment.
-
Be a point of contact for external project staff, consultants, Associate Trainers and participants where required, responding to queries and providing information and support
-
Coordinate scheduling, liaison with trainers and interpreters to enable delivery of the Programme.
-
Be the first point of contact for participant enquiries (particularly where in Ukrainian language).
-
Translate text and training promotional materials into Ukrainian, as required.
Duty of Care and Procedures
-
Assist in researching the security situation, contributing information to risk assessments and travel plans.
-
Ensure compliance with general duty of care and RedR UK security and other relevant procedures.
-
Prepare contracts and ensure these are signed and stored appropriately.
Monitoring, Evaluation, Research and Learning
-
Support the review of training materials for the L&D department, ensuring they are branded and formatted to RedR UK standards
-
Support the collection and analysis of M&E data across the programme teams
-
Ensure all monitoring and evaluation (M&E) data is collected and tracked for events, including:
-
Collating and recording course statistics and evaluation data;
-
Maintaining accurate Salesforce records for all RedR projects and learning events in the region and as requested by Line Manager;
-
Assisting with the collection and recording of impact assessment data
-
Support milestone tracking and reporting,
-
Assistance in drafting project or training reports.
-
Contribute to monthly and quarterly reporting.
-
Support the programme coordinator in the tracking and analysis of monitoring and evaluation (M&E) data.
Facilities, Procurement and Materials
-
Build and maintain excellent relationships with relevant suppliers including but not limited to external training venues, transport and material suppliers required to delivery services.
-
Prepare, order, and arrange shipping of learning materials for courses and other materials as required.
-
Prepare and format any online materials as required.
-
Procure any course materials, equipment, refreshments, resources, travel, accommodation, and venue hire where applicable.
-
Co-host live online sessions, providing support to the facilitator as well as to the course participants.
Admin and Finance
-
Maintain accurate finance records and monitor and record budgets and expenditure to provide timely analysis of this to inform decision-making.
-
Assist with audits, financial reporting and cash flow analysis.
-
Programme or training related administrative tasks including but not limited to filing; travel arrangements; logistics; procurement of materials required by the project or training; preparation of draft contracts or correspondence as requested by the line manager following agreed templates; assistance in competing required forms or compliance with RedR UK or project procedures; liaison with project staff, partners and stakeholders on administrative matters; etc.
-
Undertake timely and accurate processing of invoices and expenses in line with established processes and RedR UK’s Operational Manual. Support the programme coordinator on the monitoring of expenditure and budgets.
Other
-
All employees are required to adhere to RedR UKs values of collaboration, excellence, lifelong learning, integrity and single point accountability.
-
Contribute to the operational plan and budget each year.
-
Keep up to date with relevant issues to the humanitarian sector.
-
Support on the development of new project proposals where needed.
-
Undertake other tasks as reasonably required by your line manager.
PERSON SPECIFICATION
Essential
-
Language skills – Fluent English and Proficiency in Ukrainian is required for this role.
-
Administrative skills – Systematic and efficient administrative skills, including an ability to prioritise, manage and complete a variety of tasks against multiple deadlines and track information and progress.
-
Event management – Experience of supporting a learning programme, organising learning events and working with consultants.
-
Understanding of the humanitarian sector – General understanding of humanitarian practices and principles, and a demonstrated commitment to our humanitarian mission and values.
-
Use of technology – Experience with current software for project management, along with Microsoft Office skills; ideally knowledge of SharePoint or similar document management systems; ideally knowledge of Salesforce or similar CRM systems.
-
Financial skills – Able to track income and expenditure, use Microsoft Excel, check invoices and quotes are in line with project budgets.
-
Work planning – Effective workload management skills and ability to use initiative to solve problems. Ability to track the progress of deliverables and activities and flag up underperformance.
-
Interest in Learning and Development – Have a demonstrable interest in Learning and Development, and training activities.
-
Team player – Experience of working successfully within a team environment and of building relationships with others
-
Communication – Good interpersonal communication skills and self-awareness, able to communicate clearly and effectively with colleagues, clients, participants and other stakeholders from diverse cultural backgrounds with excellent written and spoken English. Experience in drafting contracts, formal letters or other formal written communication.
-
Initiative and enthusiasm – Initiative, enthusiasm and a problem-solving approach to new challenges.
-
Work and travel out of hours – Willingness to work occasional evenings and weekends depending on needs, and travel within the UK if needed. Although unlikely, able and willing to travel internationally if needed, sometimes to insecure and difficult environments for periods up to 2 weeks, and to follow RedR UK security management procedures.
Desirable
-
Project management – Experience in supporting the management of projects, budgeting, budget management and writing reports for clients/donor agencies, ideally in a humanitarian or development context.
-
Qualification – Qualification in project management, humanitarian action, disaster management, development studies, or similar.
-
Humanitarian experience – Experience of supporting humanitarian, development or charity work
Please share your CV and CL and the deadline to send your application is 1 month (hiring will be on rolling basis)
The client requests no contact from agencies or media sales.
Job type: Full Time, permanent
Salary: £26,678 Per Annum (26,478 Base salary + £200 Unsociable Hours)
Hours:35 hours per week (plus 5 hours paid lunch break)
Location: Blackpool
This role requires regular travel across an allocated area and therefore, a Full Driving License and access to your own vehicle are essential.
An Enhanced DBS and Prison Clearance is required for this role.
These will be completed as part of the Pre-Employment Screening process.
NACROis a national Social Justice Charity with more than 50 years' experience of changing lives, building stronger communities, and working with stakeholders towards reducing crime.
Nacro deliver the Community Accommodation Support service (CAS) which is a national service across England and Wales. The service allows Courts to make greater use of bail by providing accommodation in the community with support for adult defendants who could not otherwise be bailed. CAS also provides support for adults released from Custody in the last three months of their sentence on Home Detention Curfew (HDC) and other Licence Orders.
PRIMARY PURPOSE OF YOUR ROLE
Act as a Senior Officer working across the area, guiding and supporting teams in matters of practice, quality, performance, compliance, and resource management. Carry a caseload of complex need service users, line manage support workers as needed for temporary periods, deputise for Service Leads, and support targeted failing services.
Improve the lives of service users by coordinating the provision of direct housing-related support and housing management services, working with area operational and central support teams, and liaising with a range of external agencies and partners. There may also be a requirement to work independently in the community and/or service settings.
KEY RESPONSIBILITIES
- Act as a peripatetic senior operational lead, providing direct input and support on practice, performance, or quality matters.
- Coordinate and deliver service improvement plans for services, working in collaboration with the Quality team and Service Leads. Support in the coordination of service audits.
- Work with the Quality and Safeguarding Team on developing and implementing procedures and toolkits for service users requiring higher levels of support.
- Serve as a safeguarding lead, advising teams on effective management of incidents, practice, and reporting. Liaise with relevant external agencies, e.g., Local Authority, Social Services, Children's teams, etc.
- Act as an operational subject matter expert, contributing to policy and procedure reviews.
- Represent services at external operational meetings related to service user assessments, reviews, and referrals as required.
- Deputise for the Service Lead at external service or contract reviews as required.
- Deputise for Service Leads as needed and line manage teams of support workers temporarily.
- Ensure teams comply with voids and arrears protocols and procedures, and review performance data with Service Leads, intervening where there are areas of underperformance or non-compliance.
- Liaise with Housing Management and Performance teams to monitor service performance and agree on the implementation and reporting of any improvement actions.
- Lead Health and Safety and compliance roles for the area in matters related to gas certification, legionella, property standards, and fire risk assessment completion and actions.
What We Expect From You
- Professional behaviours consistent with company values and serve as a positive role model.
- Adherents to Nacro’s Safeguarding and data policies and procedures, complying with legislation and statutory duties and data controls protocols.
- Ensuring all required health & safety checks are undertaken in person or by colleagues, taking necessary remedial action.
- Commitment to learning and development, designing actions through the appraisal and supervision process to improve practice and support skills.
- Positively promoting and representing Nacro, building strong relationships with colleagues to work as part of an integrated team focused on meeting the needs of service users/learners.
- Act in line with, promote, and carry out all responsibilities with full regard to Nacro’s Equality and Diversity Policy.
What You Can Expect From Us
- A dynamic and supportive team who delivers results for the people we support every day.
- A commitment to helping you learn and develop your career.
- Excellent benefits including a great annual leave entitlement, an occupational sick pay scheme which exceeds statutory requirements, cycle-to-work scheme and many more.
We are ready and waiting to receive your online application.
Job type: Full Time, permanent
Salary: £26,678 Per Annum (26,478 Base salary + £200 Unsociable Hours)
Hours:35 hours per week (plus 5 hours paid lunch break)
Location: Burnley
This role requires regular travel across an allocated area and therefore, a Full Driving License and access to your own vehicle are essential.
An Enhanced DBS and Prison Clearance is required for this role.
These will be completed as part of the Pre-Employment Screening process.
Nacro is a national Social Justice Charity with more than 50 years' experience of changing lives, building stronger communities, and working with stakeholders towards reducing crime.
Nacro deliver the Community Accommodation Support service (CAS) which is a national service across England and Wales. The service allows Courts to make greater use of bail by providing accommodation in the community with support for adult defendants who could not otherwise be bailed. CAS also provides support for adults released from Custody in the last three months of their sentence on Home Detention Curfew (HDC) and other Licence Orders.
PRIMARY PURPOSE OF YOUR ROLE
Act as a Senior Officer working across the area, guiding and supporting teams in matters of practice, quality, performance, compliance, and resource management. Carry a caseload of complex need service users, line manage support workers as needed for temporary periods, deputise for Service Leads, and support targeted failing services.
Improve the lives of service users by coordinating the provision of direct housing-related support and housing management services, working with area operational and central support teams, and liaising with a range of external agencies and partners. There may also be a requirement to work independently in the community and/or service settings.
KEY RESPONSIBILITIES
- Act as a peripatetic senior operational lead, providing direct input and support on practice, performance, or quality matters.
- Coordinate and deliver service improvement plans for services, working in collaboration with the Quality team and Service Leads. Support in the coordination of service audits.
- Work with the Quality and Safeguarding Team on developing and implementing procedures and toolkits for service users requiring higher levels of support.
- Serve as a safeguarding lead, advising teams on effective management of incidents, practice, and reporting. Liaise with relevant external agencies, e.g., Local Authority, Social Services, Children's teams, etc.
- Act as an operational subject matter expert, contributing to policy and procedure reviews.
- Represent services at external operational meetings related to service user assessments, reviews, and referrals as required.
- Deputise for the Service Lead at external service or contract reviews as required.
- Deputise for Service Leads as needed and line manage teams of support workers temporarily.
- Ensure teams comply with voids and arrears protocols and procedures, and review performance data with Service Leads, intervening where there are areas of underperformance or non-compliance.
- Liaise with Housing Management and Performance teams to monitor service performance and agree on the implementation and reporting of any improvement actions.
- Lead Health and Safety and compliance roles for the area in matters related to gas certification, legionella, property standards, and fire risk assessment completion and actions.
What We Expect From You
- Professional behaviours consistent with company values and serve as a positive role model.
- Adherents to Nacro’s Safeguarding and data policies and procedures, complying with legislation and statutory duties and data controls protocols.
- Ensuring all required health & safety checks are undertaken in person or by colleagues, taking necessary remedial action.
- Commitment to learning and development, designing actions through the appraisal and supervision process to improve practice and support skills.
- Positively promoting and representing Nacro, building strong relationships with colleagues to work as part of an integrated team focused on meeting the needs of service users/learners.
- Act in line with, promote, and carry out all responsibilities with full regard to Nacro’s Equality and Diversity Policy.
What You Can Expect From Us
- A dynamic and supportive team who delivers results for the people we support every day.
- A commitment to helping you learn and develop your career.
- Excellent benefits including a great annual leave entitlement, an occupational sick pay scheme which exceeds statutory requirements, cycle-to-work scheme and many more.
We are ready and waiting to receive your online application.
Job type: Full Time, permanent
Salary: £26,678 Per Annum (26,478 Base salary + £200 Unsociable Hours)
Hours:35 hours per week (plus 5 hours paid lunch break)
Location:Preston
This role requires regular travel across an allocated area and therefore, a Full Driving License and access to your own vehicle are essential.
An Enhanced DBS and Prison Clearance is required for this role.
These will be completed as part of the Pre-Employment Screening process.
Nacro is a national Social Justice Charity with more than 50 years' experience of changing lives, building stronger communities, and working with stakeholders towards reducing crime.
Nacro deliver the Community Accommodation Support service (CAS) which is a national service across England and Wales. The service allows Courts to make greater use of bail by providing accommodation in the community with support for adult defendants who could not otherwise be bailed. CAS also provides support for adults released from Custody in the last three months of their sentence on Home Detention Curfew (HDC) and other Licence Orders.
PRIMARY PURPOSE OF YOUR ROLE
Act as a Senior Officer working across the area, guiding and supporting teams in matters of practice, quality, performance, compliance, and resource management. Carry a caseload of complex need service users, line manage support workers as needed for temporary periods, deputise for Service Leads, and support targeted failing services.
Improve the lives of service users by coordinating the provision of direct housing-related support and housing management services, working with area operational and central support teams, and liaising with a range of external agencies and partners. There may also be a requirement to work independently in the community and/or service settings.
KEY RESPONSIBILITIES
- Act as a peripatetic senior operational lead, providing direct input and support on practice, performance, or quality matters.
- Coordinate and deliver service improvement plans for services, working in collaboration with the Quality team and Service Leads. Support in the coordination of service audits.
- Work with the Quality and Safeguarding Team on developing and implementing procedures and toolkits for service users requiring higher levels of support.
- Serve as a safeguarding lead, advising teams on effective management of incidents, practice, and reporting. Liaise with relevant external agencies, e.g., Local Authority, Social Services, Children's teams, etc.
- Act as an operational subject matter expert, contributing to policy and procedure reviews.
- Represent services at external operational meetings related to service user assessments, reviews, and referrals as required.
- Deputise for the Service Lead at external service or contract reviews as required.
- Deputise for Service Leads as needed and line manage teams of support workers temporarily.
- Ensure teams comply with voids and arrears protocols and procedures, and review performance data with Service Leads, intervening where there are areas of underperformance or non-compliance.
- Liaise with Housing Management and Performance teams to monitor service performance and agree on the implementation and reporting of any improvement actions.
- Lead Health and Safety and compliance roles for the area in matters related to gas certification, legionella, property standards, and fire risk assessment completion and actions.
What We Expect From You
- Professional behaviours consistent with company values and serve as a positive role model.
- Adherents to Nacro’s Safeguarding and data policies and procedures, complying with legislation and statutory duties and data controls protocols.
- Ensuring all required health & safety checks are undertaken in person or by colleagues, taking necessary remedial action.
- Commitment to learning and development, designing actions through the appraisal and supervision process to improve practice and support skills.
- Positively promoting and representing Nacro, building strong relationships with colleagues to work as part of an integrated team focused on meeting the needs of service users/learners.
- Act in line with, promote, and carry out all responsibilities with full regard to Nacro’s Equality and Diversity Policy.
What You Can Expect From Us
- A dynamic and supportive team who delivers results for the people we support every day.
- A commitment to helping you learn and develop your career.
- Excellent benefits including a great annual leave entitlement, an occupational sick pay scheme which exceeds statutory requirements, cycle-to-work scheme and many more.
We are ready and waiting to receive your online application.
If you have any questions or would like to have an informal chat regarding the role, please contact