Compliance manager jobs

Operational Leadership:

• Provide strategic leadership to the Senior Management Team's and it’s operational functions, ensuring efficient and high-quality service delivery.
• Develop and implement operational policies, procedures, and best practices to enhance productivity and ensure compliance.
• Continuously streamline processes and workflows to improve operational performance.
• Deputise for the CEO when required, representing the organisation at events, meetings, and in day-to-day operations.

Strategic Planning and Execution:

• Collaborate with the CEO and support, manage and develop the senior management to shape and execute the charity’s strategic plan.
• Translate strategic objectives into actionable initiatives, ensuring effective implementation and tracking progress.
• Identify opportunities for growth, cost optimisation, and improved service delivery.

Board of Trustees Liaison:

• Provide regular reports to the Board of Trustees on operational performance, strategic initiatives, and financial matters.
• Work closely with the CEO to ensure transparency, accountability, and alignment with the Board's expectations.
• Attend Board meetings and provide insights on operational challenges, opportunities, and key achievements.

Financial Management:

• Oversee budgeting, forecasting, and financial planning, ensuring the efficient use of resources.
• Monitor financial performance, identifying areas for improvement and taking corrective actions as necessary.
• Drive cost-efficiency initiatives while maintaining a focus on quality and service outcomes.

People Management and Development:

• Line manage and develop the SMT (nine managers)
• Lead, mentor, and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.
• Establish performance goals and metrics for staff, offering regular feedback and development support.
• Promote an inclusive, diverse work environment that values employee engagement and professional growth.
• Oversee recruitment, onboarding, performance management, and retention strategies.

Risk Management and Compliance:

• Develop and implement strategies to identify, assess, and mitigate operational risks.
• Ensure compliance with relevant laws, regulations, and industry standards, maintaining the highest ethical standards.
• Implement internal controls and governance practices to safeguard the charity’s reputation and assets.

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Service Manager

Salary: £27,700

Location: Bedford

ABOUT THE DEPUTY SERVICE MANAGER ROLE

We're hiring a Deputy Service Manager to join our service in Bedford. You will be responsible for the running and oversight of a 19-bed residential service close to Bedford Town Centre offering a safe, peaceful and supportive living environment for individuals wishing to engage with support to assist them in increasing their levels of independence.

You will provide overall leadership and management of your service and team who deliver high quality, trauma informed support to residents. You will work to ensure we meet full contract and compliance needs, as well as provide leadership to your team to achieve KPI's and other service requirements.

The role:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

Shift/Working pattern: 37.5 hours a week face to face in service Monday to Friday 09:00 - 17:00, you may also be required to work outside these hours as per the service requirements and needs. You will also take part in our out of hours on call service. 

What are we looking for from a Deputy Service Manager?

We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

• Experience of working with people of complex backgrounds and/or a good understanding of the sector
• Ability to lead a team to achieve service KPI's
• Ability to provide advice, support and guidance to a team on all aspects of the service such as resident related enquiries which can include housing, mental health support, signposting
• Ability to promote the service externally to enhance reputation in the area and with partner organisations
• Willingness and ability to work flexibly to meet service needs
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system 

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Are you an innovative and certified Microsoft Dynamics 365 CRM professional who wishes to be a valued member of a busy and friendly fundraising team, taking responsibility for the management of the charity’s future Dynamics 365 CRM? 

The charity shall shortly begin the discovery phase of its CRM project, to deliver its future Dynamics 365 CRM.  The new Dynamics 365 CRM will be at the heart of the charity’s success, to deliver excellent supporter data quality for its fundraising and communication campaigns to supporters. 

Reporting to the Director of Fundraising, and collaborating closely with the Head of IT, CRM Project Manager and Data Analyst, the CRM Officer shall be a vital and visible role, fundamental to the charity’s fundraising success, to further its vision of a world where every horse is treated with respect, compassion and understanding.

Through your proven Dynamics 365 CRM skills and experience, you will also lead on the charity’s CRM business processes and data quality, collaborating with fundraising, communications, IT and finance stakeholders, colleagues and third party suppliers.

If you want to make real and positive difference to a leading charity’s fundraising and campaigns success, through your professional Microsoft Dynamics 365 CRM management skills and experience, then we’d love you to apply.

Location

This position is based remotely.  But you must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation.  You will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.

About World Horse Welfare

World Horse Welfare is an international equine charity whose vision is a world where every horse is treated with respect, compassion and understanding. 

The charity’s work covers horses in need, sport and leisure, work and production within both the UK and abroad.  The charity runs four farm centres for rehabilitation and outreach work within the UK. The charity has four key strategic themes under which its programmes of work nationally and internationally are structured, these are: Care, Research, Education and Influence.

In 2023, the charity fundraised c. £15.6 million, including significant Legacy income.

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Please note, due to the nature of one of the services, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. 

ABOUT THE ROLE

We're hiring a Deputy Service Manager to join our service in Luton. You will be based across two locations, one which is a residential project, providing accommodation to homeless families with support needs including expectant mothers, mothers with up to two children under the age of 10, or single women aiming to have guardianship of their children. The other service provides temporary accommodation to single homeless males who have various support needs which could include mental health, substance misuse, and offending history.

You will be based across both services, providing overall leadership and management of your service projects and teams who deliver high quality, trauma informed support to residents. Your role will ensure full contract and regulatory compliance, being a role model and leader for your team to achieve service KPI's and other requirements for the service.

We are seeking a passionate, driven and motivated colleague to lead this service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, and can support the team in delivering excellence. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

The role includes:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Property and Housing Management, ensuring the accommodation meets our requirements, and repairs and maintenance are regularly reported and completed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

Shift/Working pattern: 37.5 hours a week face to face in service Monday to Friday 09:00 - 17:00, you may also be required to work outside these hours as per the service requirements and needs. You will also take part in our out of hours on call service. 

Salary: £26,500

What are we looking for from a Deputy Service Manager?

We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

• Due to the nature of this service and there being an occupational requirement, we are only able to employ female workers - the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
• Experience of working with people of complex backgrounds and/or a good understanding of the sector, desirable is the understanding of the challenges the women face within this service
• Experience of working with and engaging with diverse groups of people from varying backgrounds
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with mental health issues, addiction, exploitation, homelessness and within the criminal justice system 

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

WORKING FOR US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Job Description ​​and Person Specification

Job title:  Corporate Partnerships Manager

Reporting to: Senior Corporate Partnerships Manager

Location: London/Hybrid - in person working on Wednesdays

Contract type: Fixed term contract – until June 2026  

Hours per week: 35 hours, week

Salary & Grade: £39,414 - £41,488  

Our Vision: A UK where “No good food goes to waste”. 

We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,000 frontline charities and community groups.  Every week we provide enough food to create almost a million meals for vulnerable people.

There has never been a more exciting time to join an organisation at the heart of public consciousness.  For more information visit our website.

FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.

We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us. 

The role 

We are seeking a fundraiser who relishes the excitement of exceeding income targets and developing strong relationships. You will identify opportunities to increase the value of your partnership portfolio and work closely with the Corporate Development Team to ensure the transition between new business and account management is seamless for both FareShare and our partners.

You will manage a portfolio of partners: designing and delivering tailored partnership plans and an innovative and personalised suite of partnership activity. You will work with colleagues across fundraising to ensure we maximise the value of our partnerships. We currently have partnerships with a large variety of exciting brands such as Tesco, KPMG, Yorkshire Building Society, Premier Foods and many more. Our partners support us in a variety of ways including cause related marketing campaigns, staff and customer fundraising and corporate donations.

To be successful in this role, you will have a proven track record of excellent partnership/relationship management and ideally have experience of delivering a variety of fundraising partnerships including commercial brand licensing and staff fundraising. You will have excellent communication skills and will be comfortable negotiating bespoke deals and benefits packages and will lead renewal plans to secure and grow the support of current partners.

Cross team collaboration is crucial to the role, and you will be able to demonstrate strong relationship building and influencing skills.

Main areas of responsibility

1) Deliver first rate account management to a portfolio of existing corporate partners to achieve objectives and  build excellent relationships that facilitate future growth.

• Provide a high standard of professional relationship and account management to a portfolio of partners, delivering a mix of partnership types including Charity of the Year, commercial brand partnerships/campaigns and retail partnerships.
• Working with the Senior Corporate Partnerships Manager and wider team to implement bespoke cultivation and stewardship strategies for each corporate partner, that encourage the development of strategic, multi-faceted partnerships thinking creatively and entrepreneurially to maximise the value of each partnership and meet agreed targets and KPIs.
• Ensure FareShare’s strategic priorities are addressed through our partnerships and that the brand is protected and appropriately valued.
• Prepare and deliver engaging and confident presentations (both at one-to-one level and at a much larger scale).
• Establish, agree and monitor key milestones for each relationship.
• Ensure that partnerships are delivered on time.
• Monitor and maintain systems and processes, including Salesforce, financial accounting, pipeline, contracts and due diligence.

2) Work closely with internal stakeholders to maximise the potential for fundraising

• Work with the Corporate Development function on the development of new partnerships and to ensure a smooth transition from new business to account management.
• Work with other areas of Fundraising, the Food Team and Operations Team to maximise on opportunities for partners .
• Work with Marketing and Communications Team to promote partnerships across FareShare and partner channels.

3) Adhere to the organisation’s legal obligations, Charity Compliance & Policies

• Efficient and effective management of commercial income activity ensuring compliance with GDPR, legal and charity regulation and FareShare’s own Ethical Gift Policy.
• Manage all legal and financial aspects of partnership agreements.
• Manage and work within FareShare’s IT systems and data guidelines .
• Represent Fundraising where required on internal working groups .
• Undertake training and skills development and keep up to date with the changing requirements of the role.
• Undertake any other duties as required.

Person Specification 

If you are a real team player with a proven track record in delivering exceptional account management, always meeting targets, as well as having excellent communication and relationship building skills, along with a tenacious approach, then we’d love to hear from you.

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

Essential Criteria 

• Minimum of two years of experience providing excellent relationship management and stewardship with key external and internal stakeholders in a charity
• Demonstrable experience of managing six figure partnerships in a charity ideally including commercial brand licensing
• Ability to create and deliver compelling tailor-made pitches, account plans and proposals to meet corporate objectives

• Excellent communication and interpersonal skills with the ability to influence at all levels
• Proven ability to manage multiple complex projects with competing deadlines
• Experience of financial management
• Excellent negotiation and influencing skills with experience creating legal agreements
• Commercial awareness with knowledge of various corporate sectors and relevant VAT considerations
• Target driven, proactive and creative
• Evidence of – using data, insight and creativity

Desirable Criteria 

• Experience of working with FMCG brands and retailers
• Experience of using Salesforce or a similar database
• Understanding of the Fundraising Regulator’s code of practice, data protection and other relevant legislation, guidance and good practice
• Understanding of GDPR requirements
• Line Management experience

Competencies and behaviours 

• An understanding of and commitment to FareShare’s mission. 
• A commitment to Equal Opportunities. 
• Flexibility and collaborative style of working across FareShare and with all our stakeholders.

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

Location: 45, The Parade Cardiff CF24 3AB– option for some remote working

Hours of Work: 35 hours a week (Full Time)

Salary: £30,000-£35,000 per annum dependent on experience.

Contract Type: Permanent

Benefits: Company Pension, Company sick pay and enhanced holidays

Mission 

Voices From Care Cymru exists to improve the lives of care experienced children and young people (looked after children and young care leavers) in Wales. Working across Wales, we enable children and young people to meet their own goals and build successful futures and support them in working with decision makers to improve the lives of the whole care experienced community.

Purpose of Post

The Office Manager will take a lead in supporting the CEO and staff with all administrative and back-office duties. They will support the senior management team in ensuring the organisation’s compliance with policies and procedures in relation to health and safety human resources and charity governance and will support the Finance Manager with financial tasks. They will also support the CEO with managing the diary, travel arrangements etc.

They will be supported by a part time administrative officer and will have access to specialist human resources advice and IT support.

Duties:  

• To undertake all human resources and recruitment duties as required.  This includes but is not limited to:
  • Monitoring and recording of absences (excluding annual leave and TOIL)
  • Recruitment and On-boarding activities
  • Supported by specialist human resources advice, issuing relevant human resources and employment law documentation and letters to staff as required (i.e., extension to contract, salary review and probation letters)
  • Supporting line manager’s activities, providing day to day advice on human resources matters, accessing specialist human resources advice as necessary.
  • Maintain accurate personnel records and centralise the information.
• To provide PA support to the CEO
• To manage the renewal processes for legislative and regulatory checks such as DBS, Driving at Work and DSE annual updates.
• To be responsible for ensuring appropriate regular Health and Safety checks of the premises and arrange maintenance works as required.
• To support the Senior Management team in maintaining good governance processes and procedures in line with The Charity Commissions guidance.
• To support the Senior Management Team in the organisation and administration of Board of Trustee meetings, including minute taking.
• To support the Finance Manager, with relevant financial duties including purchase order processes, pretty cash management and salary updates.
• To ensure effective first point of contact systems via telephone and email.
• To manage bookings and travel arrangements of senior staff.
• To Manage access to VFCC systems such as Microsoft 365, HR and CRM systems and be the first point of contact for any IT related queries or issues, referring on to specialist advice as necessary.

Skills, Knowledge & Qualities

Essential 

• Experience of providing administrative support services in an office environment.
• Experience of developing and maintaining office processes and procedures to ensure efficiency and effective use of time and resources.
• Good understanding of confidentiality in practice in the workplace
• Good organisational skills and attention to detail.
• Ability to work under pressure, meet deadlines and manage priorities
• Experience of managing human resources processes, and recruitment, including an understanding of employment law and the ability to make best use of expert advice.
• Good communications skills (both oral and written).
• Good interpersonal skills.
• Good IT skills; working knowledge in the use of a range of computer software, including Microsoft Office applications (especially Word, Excel and Access).
• Enthusiastic and self-motivated, with a positive attitude and a flexible approach to work.
• Able to work on own initiative and as part of a team.
• A commitment to equality and diversity and fostering a positive and fair working environment.
• A commitment to learning and development in the workplace.
• Ability to relate to and work with a wide range of individuals, including service users.
• The ability to work flexibly, responding to the needs of the organisation
• Strong principles, including integrity, and commitment to the role.
• Empathic with good listening skills

Desirable

• Experience of supporting with the organisation and delivery of events, including large public events.
• Experience of supporting, maintaining and developing organisational  governance, in line with Charity Commission and Companies House requirements.
• Experience of financial processes e.g.: preparing invoices/claims.
• A working knowledge of The UK Data Protection Legislation (2019) and how to apply it.
• Experience of managing staff and / or volunteers
• An interest in issues that affect care experienced children and young people.
• Personal experience of the care system.
• Ability to speak Welsh, with a commitment to further training to enable use of Welsh in a professional setting if needed
• Previous experience of working in the third sector.
• A commitment to promoting Children’s Rights as set out in the United Nations Convention on the Rights of the Chil

All posts are subject to receipt of satisfactory references and a satisfactory DBS enhanced disclosure check.

The deadline for applications will be Wednesday, 23rd April at midday.

About the role

Our governance function oversees compliance and risk management, both of which contribute to effective decision making. As a skilled governance professional, you’ll play a leading role in effectively managing our governance team. You’ll provide a high-quality secretariat function, including managing the Board business forward planning, delivery of Board meetings and oversight and implementation of post meeting actions.

You will utilise your knowledge and experience within data protection to manage and oversee all data protection and privacy protocols for the Medical Research Foundation, ensuring that we mitigate risk.

You’ll be excellent at nurturing links and building sound relationships as well as having an uncompromising approach to precision as well as a strong eye for detail.

You will have experience of:

• independently providing meeting management to governing boards and committees, ideally within the not-for-profit sector.
• managing a governance function in the not-for-profit sector, through holding a lead governance role in a small organisation or by managing aspects of governance in a larger organisation.
• (and knowledge of) data protection laws and providing data protection best practice advice.

You will be able to:

• communicate clearly and concisely in writing and verbally with colleagues, trustees and other stakeholders including the ability to write reports, briefings, and minutes.
• demonstrate high level organisational and project management skills including the management of multiple activities.
• demonstrate high level of IT skill that can be used to deliver day-to-day work and to improve business processes.
• work confidently in a team and be self-motivated to work alone.
• Manage others including upwards.

About the Medical Research Foundation

Our vision is a world where medical research improves health for everyone.

There are still many health conditions which impose a heavy burden on millions of people, in the UK and around the world. History has shown us, time and again, that the best way to achieve better human health is through medical research. We know that by investing now, we will see life-saving advances in the future and improvements in health for everyone.

Salary and working arrangements

The salary for this position is £45,000.00 (pro-rata for part time hours). Ideally this will be a part time post at 21.6 hours per week however we are open and flexible to a full time working arrangement.

We value spending time working in-person to develop strong connections with each other and with our mission, so you will be based at our central London office for a minimum of two days a week (for part time employees) and a minimum of three days per week (for full time employees) with the option to work remotely for the remainder of the week.

We Are Survivors are looking for an experienced therapeutic manager to come and join our Community Team to help us support survivors and their supporters across Greater Manchester.

The organisation has an ambitious strategy to ensure that #NoMaleSurvivorIsLeftBehind and is looking for a new therapy services manager to help us achieve this.

You will help us to provide key services across Greater Manchester. The Community team is made of therapists, group, and community workers to support men and boys to access the services they need. The role we are recruiting for is to grow this team from our central hub across wider Greater Manchester.

This role will be a job share with our existing Therapy Services Manager. The Community Therapy team deliver trauma informed therapy to survivors and their loved ones. The managers will work with the Community Services Manager and Senior Practitioners to ensure a smooth-running service and good clinical governance. There will be a small caseload as part of the role.

Role Purpose To manage specific services and teams, ensuring the provision of quality assured support services to male survivors and their loved ones. This role will be up to 12 months providing Maternity Cover to the existing Service Manager.

Main Duties and Responsibilities

• To manage the operational and clinical duty of care for support services

• To maintain the safe and inclusive provision of spaces for all clients

• To provide Line Management, guidance and professional and pastoral support to all client facing services staff and volunteers

• To effectively lead and successfully manage the provision of client services, as designed, and governed by the organisation, including ensuring KPIs are met, and data handling and reporting is accurate.

• To ensure that all services managed, effectively recorded, and identify threats and trends that will result in responding effectively to meet client’s needs.

• To maintain and deliver relevant services to a small caseload of clients.

• Manage and deliver specific projects as directed and agreed by the Executive Team.

• To support the further development of the services that meet client’s needs.

In return for your time, experience, and commitment to the organisation, you will receive.

• A competitive salary.
• Annual leave package with incremental rises plus bank holidays.
• Company sick pay.
• Birthday annual leave.
• Monthly clinical supervision.
• Pension contribution.
• A range of discount and benefit programmes.

About the Angelou Centre

The Angelou Centre is a Black-led women’s organisation committed to empowering Black and racially minoritised women and children who have experienced domestic abuse. Our refuge provides trauma-informed, culturally appropriate, and holistic support to help survivors heal, recover, and rebuild their lives.

All Angelou Staff

• Comply with Angelou Centre’s Code of Conduct, equal opportunities and other policies and procedures
• Ensure high standards of safeguarding, health and safety and confidentiality are maintained at all times.
• Attend staff, management, training, supervision and other meetings when required.
• Promote equity, diversity and inclusion in all aspects of the Centre’s work

Role Overview

The VAWG Service Manager is primarily responsible for leading the strategic development and delivery of The Angelou Centre’s (AC) holistic, trauma informed and culturally competent VAWG services for Black and minoritised women and children by:

• Leading, managing, developing, fundraising, monitoring and delivering the operational running of high-quality VAWG frontline services for Black and racially minoritised women and children across the Northumbria Combined Authority (NECA)
• Developing, reviewing and supporting the delivery of the Centre’s VAWG training to partners and agencies
• Ensuring that all service safeguarding measures are in place and that AC’s strong track record of institutional advocacy and prioritisation of women and children rights remains central to services
• Initiating, developing and maintaining effective relationships and formal partnerships with organisations within the VAWG sector locally regionally and nationally
• Overseeing representation at multi-agency partnerships and implementing and supporting the development of the strategic direction of VAWG services and VAWG Training offer
• Working closely with the Refuge team to ensure both residents and non-residents have access to golden standards VAWG services and are supported in a way that is consistent across the VAWG service.
• Responsible for the day-to-day delivery of the service, effective case management as well as managing a caseload of more complex cases

Please note we reserve the right to close this vacancy at any time if we receive a high volume of applications or if a suitable candidate is found, therefore we suggest submitting your application as soon as you can.

This post is:

• subject to Enhanced DBS Disclosure
• subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.
• Open to women* only (*exempt under the Equality Act 2010 Schedule 9, Part 1
• involves some out-of-hours work and travel

​The Angelou Centre is aware that women and people of the global majority are less likely to apply for jobs unless they meet every single qualification and requirement. So, if you are excited by the role, but your past experience doesn’t quite match every requirement we encourage you to apply anyway. You may be just the person we are looking for.

Children’s Services Delivery and Operations Manager
 
Location: Welsh House- Pen Y Bryn
Department: Operations
Salary: £40,000.00 to £42,000.00pa
Hours: 37.5 per week
Job Type: Full time
Contract Type: Permanent
 
e are looking for a dynamic and experienced Operations Manager to oversee the day-to-day management of services, compliance, and staff leadership in a remote setting. This role requires a strong leader who can balance professionalism with charisma, effectively engaging with stakeholders and building new relationships to drive growth and success. The ideal candidate will have a proven track record in operations management, excellent communication skills, and the ability to manage both strategic planning and operational delivery. Flexibility is essential, as the role may require working weekends, evenings, and school holidays. If you are a motivated individual who thrives in a hands-on, fast-paced environment and is committed to creating a safe and compliant setting for all, we would love to hear from you.
 
Job Purpose
 
The Operations Manager is responsible for the effective day-to-day management of services, compliance, staff leadership, site maintenance, and stakeholder engagement. This role ensures service continuity, safeguarding compliance, financial oversight, and infrastructure management, particularly in a remote location that requires strong on-the-ground leadership.
 
The ideal candidate will balance professionalism with charisma, fostering a positive and collaborative team environment. They will also play a key role in securing new relationships and engaging with a diverse range of stakeholders, using strategic communication and interpersonal skills to build and sustain long-term partnerships.
 
Flexibility is required, as the role may involve working weekends, evenings, and school holidays. The Operations Manager will be hands-on in both strategic planning and operational delivery, ensuring that staff, children, and external stakeholders are fully supported in a safe, compliant, and well-run environment.
 
Key Responsibilities
 
Service Operations & Delivery

• Oversee weekly staff scheduling and rotas, ensuring adequate cover for respite and SEAL programmes.
• Confirm and manage SEAL bookings, supporting the daily delivery of the programme, liaising with schools and handling logistics.
• Conduct site inspections, ensuring all facilities, transport, and equipment meet safety standards.
• Ensure programme materials, food, and supplies are organised ahead of service delivery.
• Coordinate transport and minibus safety checks, ensuring compliance with regulations.

 
Safeguarding & Risk Management
 

• Act as the Designated Safeguarding Lead, ensuring all policies and procedures are followed.
• Review weekly safeguarding reports, updating risk assessments and actioning any concerns.
• Oversee and log incident reports, ensuring concerns are escalated where necessary.
• Conduct daily health & safety checks, including fire safety and emergency response planning.
• Ensure swimming pool safety compliance, conducting water checks and regulatory reporting.
• Attend referral board meetings, discussing child placements and safeguarding needs.

 
Staff Leadership & Development

• Line manage all child-facing staff, including The Children's Services Coordinator and the Groundsman, ensuring effective service delivery.
• Deliver staff briefings, ensuring all team members understand their responsibilities.
• Monitor staff performance, identifying training needs and areas for development.
• Ensure all staff have completed safeguarding, first aid, and compliance training.
• Provide supervision and mentorship, ensuring staff are well-supported and engaged.

 
Site & Facilities Management

•  
• Conduct weekly site inspections, identifying and actioning necessary maintenance.
• Oversee contractors and external service providers, ensuring all work is completed to standard.
• Ensure fire safety, security systems, and emergency protocols are fully operational.
• Manage waste disposal, hygiene standards, and overall site cleanliness.
• Ensure transport compliance, including minibus servicing, safety checks, and records.
•  

Finance & Administration

• Work with the Database Manager to ensure new system updates and process changes are embedded within the operations team on-site.
• Review and approve weekly timesheets, ensuring accuracy for payroll processing.
• Oversee the administration of HR record management systems, ensuring staff records are accurate, up to date, and compliant with regulations.
• Attend monthly payroll meetings and complete monthly payroll administration, ensuring accuracy and compliance.
• Track operational expenditure and reconcile budgets, ensuring cost efficiency.
• Process invoices for site maintenance, supplies, and programme costs.
• Respond to emails and phone calls, handling stakeholder queries and urgent matters.

 
Stakeholder & External Engagement

• Actively market services to existing partners and establish new referring partners, ensuring continued growth and engagement.
• Liaise with schools, social workers, and local authorities, ensuring smooth referrals.
• Attend networking meetings, representing the organisation and strengthening partnerships.
• Ensure marketing materials are up to date and available, supporting engagement efforts.
• Maintain positive relationships with parents and carers, providing updates on services.

 
Strategic & Financial Planning

• Work with the Director of Operations and other managers to ensure continual service improvements, identifying areas for operational enhancements and efficiency gains.
• Attend monthly payroll meetings, ensuring budget alignment and financial oversight.
• Play a key role in the annual budget-setting process, ensuring alignment with service needs.
• Prepare for and support compliance inspections, ensuring policies and procedures are audit-ready.
• Attend monthly charity-wide meetings online and biannual in-person full charity meetings.

 
Person Specification
 
Essential Criteria

• Proven experience in stakeholder engagement and/or marketing, particularly in promoting services and developing referral partnerships.
• Extensive experience in operations management, preferably within a children’s services or social care setting.
• Strong safeguarding knowledge, with experience as a Designated Safeguarding Lead or similar role.
• Experience managing staff, including training, supervision, and performance management.
• Proven experience in budget management and financial oversight.
• Knowledge of health & safety regulations, including fire safety and site risk assessments.
• Ability to work autonomously, making on-site decisions in a remote location.
• Excellent organisational and problem-solving skills, with the ability to prioritise competing demands.
• Excellent communication skills, with the ability to liaise confidently with stakeholders at all levels.
• Competency in IT systems, including financial tracking, compliance reporting, and scheduling tools.

 
Desirable Criteria

• Leadership and management qualification (Level 5 or equivalent).
• Experience managing a residential or respite setting.
• First Aid at Work qualification.
• Minibus driver certification (or willingness to obtain).
• Understanding of GDPR compliance in a childcare setting.

 
Additional Information
 
This role requires flexibility, including some weekend and evening working as required. - The post-holder must pass an enhanced DBS check prior to employment. - Due to the remote location, the ability to travel independently is required.
 
REF-220980

We're looking for 2 kind, compassionate, and resilient Deputy Service Managers to join our Mental Health service in Southwark.

£35,700.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service

Free DBS

Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

Fully paid induction programme and further training

ILM courses and Apprenticeship Programmes

Healthcare Cashplan through our partner Healthshield

Cycle to work scheme

Employee Assistance Programme for 24-7 confidential support

Online wellbeing resources

A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)

Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

The Deputy Contract Manager is responsible for the operational management of our specialist customer focused support services across the service. Working in partnership with stakeholders, external agencies and our Commissioning Team, you lead your Team to offer high quality support to customers who experience severe mental health diagnosis to maintain their tenancies and empower people to live their best lives and move to independence. Responsible for Safeguarding our Customers, you will promote sector best practice and legislative compliance to keep our customers safe within their environment.

The role provides direct line management, leadership, coaching and support to Support Workers, Specialist Support Workers and Night Support Workers, ensuring compliance with current legislation, contractual requirements financial regulations and Look Ahead Policy and Procedures.

You will ensure that your teams meet all statutory requirements and that all support is delivered in compliance with CQC expectations and Look Ahead's policy and procedures. You will take responsibly alongside the Service manager for maintaining compliance with the regulations and ensure that the appropriate notifications are made where necessary.

This role deputises for the Contract Manager and/or Area Service Manager and may when required.

The shift pattern for this role is 5 x 8 hour shifts per week, depending on service needs.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description please visit our website

What you'll bring:

Experience of managing accommodation-based services and resources and delivering to budget and performance targets

Experience of supervising staff teams supporting vulnerable adults

GCSEs in English and Maths (grade A-C).

Health and Social Care qualification

Knowledge of Safeguarding and Mental Capacity processes.

Up to date knowledge of current social care legislation

Experience of leading and managing a team

Possess excellent leadership skills with a positive, can-do attitude

Experience managing the support of customers with high complex needs

Experience of CQC standards and how they apply to services

Ability to demonstrate positive personal authority and maintain proactive working relationships

Ability to create and maintain excellent working relationships with stakeholders

Demonstrable verbal and written communication skills
Experience of using Microsoft Outlook, Excel and Word

Desirable:

Other relevant professional memberships and/or specialist qualifications

Holds relevant CMI/NVQ Level 4 or other business/management qualification

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.

We are Caring and Compassionate.

We are Inclusive and Trusted.

We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About The Role

Are you ready to step into a high profile role where you will be responsible for the growth, implementation and development of new services? 

We have a new opportunity for a Service Development Manager to join our organisation and oversee our Pan and Central London Directorate.

This is a really exciting time to join the team and the next year will be filled with challenges and opportunities. We are:

• Working closely with the GLA on the Mayor’s Plan of Action to end rough sleeping by 2030 and will be transitioning our established No Second Night Out service into a network of Ending Homelessness Hubs.
• Developing a new Outreach model to respond to the increasing numbers on the street and to ensure we deliver the right intervention to the right person.
• Working with other stakeholders to re-shape the Westminster Homelessness Partnership and support the delivery of Westminster City Council’s new Homelessness and Rough Sleeping Strategy.  

Key responsibilities in the role includes:

• To participate in the assessment and development and bidding for of new opportunities.
• To establish and implement new contracts. To be directly responsible for the successful implementation and startup of new teams and services.
• To provide interim service management cover as required, as part of agreed service improvement plans or in case of recruitment gaps.
• To support Regional Heads in providing local managers and teams support and assistance where management or staffing concerns or Service of Concern issues arise.
• As a development opportunity - deputising for Regional Heads/Services Director on specific tasks or short periods of absence as needed and appropriate.
• Lead the process of planning, organizing, and executing time limited projects as required by the Services Director.

About you

The successful candidate will have experience of leading a team or teams delivering services to groups of vulnerable clients and of developing successful routes away from the street for people experiencing rough sleeping.

We are looking for people who have a proven ability to complete delegated tasks and to effectively manage multiple service priorities and commissioner contacts. Someone with the energy and project management skills to successfully seize opportunities, trouble shoot problems, implement projects and ensure effective contract compliance.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to Apply

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing Date: 10.00 am, 22nd April 2025

Interview and assessment date: 28th April 2025

What we offer

· Excellent Development and Growth Opportunities

· A Diverse and Inclusive Work Place

· Great Pay and Other Benefits

WHY WORK FOR US?
At the BPNA, we value a supportive, collaborative, and inclusive work culture. The BPNA is a medium sized charitable organization (income £1,000,000+) with big ambitions, and we work closely together to make an impact.
You'll join a welcoming team that values mutual respect, flexibility, and work-life balance. We believe in continuous learning and career progression. As a member of the BPNA team, you'll have access to ongoing training opportunities and support for professional development, ensuring that you can grow both within this role and across future career aspirations. 

ABOUT THE ROLE 
You will be responsible for the financial management and reporting of the organisation. You will
also lead on the charity’s year-end accounts ensuring that financial statements are prepared in line with the latest SORP requirements, and liaising directly with the organisation's external auditors.
The main purpose of this role is to:
- Manage the accounts department to run efficiently and effectively. 
- Ensure sales and purchase ledgers are accurate and up to date, other income is recorded accurately, profit and loss reports provided monthly and management reports are provided quarterly and end-of-year is completed on time. 
- Manage banking arrangements to make supplier payments, collect income through direct debits and online payment gateway.

Candidates must have the Right To Work in the UK

Ready to drive bold partnerships that change lives? Join us as a Delivery Manager – Partnership Development and play a pivotal role in shaping how The King’s Trust works with employers, educators, and local partners to deliver impactful services for young people. You’ll lead a team of passionate Youth Development Leads, forge strategic relationships in growth sectors, and ensure our programmes unlock real opportunities—whether that’s a first job, work experience, or vital skills training.

This is your chance to combine purpose with performance. You’ll bring commercial savvy, people leadership, and a deep understanding of the challenges facing young people today. If you’re driven by impact and inspired by the power of partnerships, we want to hear from you. Let’s build a future full of opportunity, together.