Compliance Jobs
JOB DESCRIPTION AND PERSON SPECIFICATION
We are looking to recruit an exceptional Area Manager to provide direction and leadership to support the continued modernization and growth our retail operations. The Area Manager will support a passionate and committed retail team to deliver profit, promote fundraising and support eye health and public awareness. They will ensure that the business is run in a robust, transparent, compliant and efficient way in line with our values – whilst contributing expertise and energy to the wider charity.
Responsible to
Director of Retail
Direct reports
15 Shop Managers (direct)
Working hours and contract
Full time/permanent
Salary
£35,000 - £45,000 plus full travel expenses
Location
Central & Greater London
Start date
September 2024
Role Responsibilities:
Strategy, planning and growth
· Track progress against plans and budgets, and support shop teams to adapt, phase and prioritise work where appropriate.
· Ensure that broad and long-term thinking is brought to decision making and avoid reactionary behaviour, whilst capitalising on arising opportunities.
· Support the delivery of a five-year Retail Strategy (2024 – 2028), to include:
o The professionalisation of our systems and processes to capitalise on all income opportunities.
o Putting a positive customer experience at the heart of our approach.
o Delivering income upwards of £2.5m per annum with year-on-year growth to £10.6m by 2028/29.
o Deliver Gift Aid targets across all shops.
o Assist the Retail Development Manager in launching new shops.
o Utilise digital and social media to drive footfall and stock donations.
o Support fundraising through the shops, including legacy and IG marketing.
o Tailor each shop in the portfolio to maximise the potential of its unique location and its role in the business – including exploration of clearance, vintage, furniture and books.
o Create a framework of retail standards of excellence and ensure shops are managed and maintained to those standards.
Sales and Profit
- Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the area financial performance
- Foster a creative and entrepreneurial environment where team members seek to maximise income in new and innovative ways both within their shops and through a variety of channels, such as community events
- Drive the team to maximise income from Gift Aid on donated products
- Ensure that all financial procedures are adhered to and executed in a timely fashion by the shop teams
Shop Floor
- Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop management and Retail Partnerships team
- Ensure compliance with efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and internal regulations regarding donated stock are adhered to
- Inspire the team to provide a great customer and donor experience, which enables us to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Director of Retail within the agreed timeframes
- Empower the team to work in partnership with the Visual Merchandising Manager to create original, appropriate and commercially successful visual merchandising displays, including shop windows
- Make sure that all procedures for the sale of new and donated corporate products are followed by the volunteer team
- Work with the Director of Retail to ensure our shops are in good condition, maximise their potential and are fit for purpose
- Provide a safe and healthy working environment and ensure that all team members are aware of and operate within our health and safety policies and procedures, including waste management and customer safety
Leadership – Volunteers
- Support the Volunteer Manager and shop management teams to recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise income and profitability and guarantee the smooth running of the area.
- Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Define and develop our retail volunteer programme to ensure first rate volunteer experience, engagement, and great customer experience.
- Connect the volunteer team with our work and help them to understand the value of their contribution.
Leadership - Paid Staff
· Support members of the charity retail team to embed a high performing, motivated, collaborative, creative and dynamic culture – and seek opportunities to celebrate success
· Provide line management, leadership and growth opportunities to the Shop Management team.
· Support new starters with comprehensive induction and training.
- Ensure effective training, development and performance management of paid staff
· Support the annual appraisal and probation processes for all reports.
- Work within our policies and procedures when dealing with problems at work
Management - Being part of Vision Foundation
- Play active part in the charity, including attending and contributing to all-staff meetings
- Play a key role in enabling the shop to represent the charity and increase the knowledge of the local community about our mission and work
- Be accountable for the integration of each shop into the local community in collaboration with the shop teams
- Empower the team to respond to all appeals and fundraising opportunities.
- Adhere to and enforce our safeguarding policies
Other
- Required to adhere to our vision, mission and values
- Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Governance, finance and operations
· Understand and mitigate risk in the context of charity retail and multi-site working.
· Ensure timely and accurate performance reporting to Director of Retail.
· Support the Director of Retail in:
o Developing annual budgets, report variance and reforecast as appropriate.
o Developing and maintaining up to date policies and procedures and ensure these are embedded across the shops operation.
· Maintain up to date knowledge of charity law affecting retail and advice on emerging issues.
· Ensure all retail income is raised lawfully, including data protection legislation, Charity Commission guidance and Fundraising Standards/Charity Retail Association codes of practice.
· Ensure compliance with all relevant legislation including Trading standards, Health & Safety, fire and building regulations for the retail premises, ensuring annual inspections and training of all staff and volunteers.
Impact
· Explore opportunities to deliver the wider impact of the charity through the “shop front” of our retail portfolio, including employment, volunteer and training placements for blind and partially sighted people.
· Support eye health messaging through the shops.
· Support public awareness and understanding about visual impairment and visually impaired people.
· Share with customers the impact of the funds raised through shopping with us through in store communications, staff training and social media.
Personal attributes
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
• Comfortable working in a small team both strategically and operationally
• Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
• Able to provide positive, dynamic, tenacious and flexible leadership at all times.
• Results-driven, able to measure and quantify own outcomes.
• Adaptable to changing landscape and evolving organisation.
• Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
• Excellent verbal and written communication skills
• Highly organised with ability to plan effectively and allocate resources appropriately.
• Committed to equal opportunities and inclusion
• An understanding of and commitment to blind and vision impaired people.
Person specification:
Skills, knowledge & experience
Essential
· Experience in retail management delivering significant sales and profit growth across multiple sites, ideally in a charity retail context
· Experience of developing and managing budgets
· Experience of EPOS systems and Gift Aid
· Experience of setting and managing income and expenditure budgets
· Experience of leading and line managing others to develop and grow, building and maintaining a high performing team culture
Personal attributes
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
• Comfortable working in a small team both strategically and operationally
• Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
• Able to provide positive, dynamic, tenacious and flexible leadership at all times.
• Results-driven, able to measure and quantify own outcomes.
• Adaptable to changing landscape and evolving organisation.
• Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
• Excellent verbal and written communication skills
• Highly organised with ability to plan effectively and allocate resources appropriately.
• Committed to equal opportunities and inclusion
• An understanding of and commitment to blind and vision impaired people.
Other benefits
We value our staff and volunteers and want to make sure that they are supported in their work. We also offer:
· A great team and a supportive culture
· Employer pension contributions matching up to 10%, and death in service cover
· Generous parental leave
· Study leave and financial support for training & development
· A cycle to work scheme, eye test vouchers, a staff loan scheme, and access to an Employee Assistance Program
· An active Social Committee and staff events
The interview process is planned as follows:
• First interview by teams
• Second in person interview and commercial presentation
• Meeting with the senior retail team:
o Area Manager
o Retail Development Manager
o Retail Partnerships & eCommerce Manager
We value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about using data to drive social change and improve outcomes for women who are in or at risk of contact with the criminal justice system?
Join The JABBS Foundation as their new Database & Impact Manager and make a real difference!
Salary: £49,487.50
Team: Women and the Criminal Justice System
Location: Birmingham / London (Hybrid working model)
Duration: 2-year contract, with the possibility of extension
Hours: Full-time (35-hour week), flexible hours considered (minimum 28 hours)
Benefits: 11% pension scheme, 25 days annual leave and flexible working
The JABBS Foundation is dedicated to supporting women who are in or at risk of contact with the criminal justice system. They partner with women’s centres across the UK to develop their capacity to use data to improve outcomes and drive their influencing work. They are passionate about justice, rights, and empowering women.
The Role:
As the Database & Impact Manager, you will play a crucial role in managing, customising, and optimising their case management software, Microsoft Dynamics. You will work closely with stakeholders, including Pragmatiq, the University of Birmingham, and Trust Impact, to enhance data capabilities and build data maturity across their network.
Key Responsibilities:
* Database Development & Management: Design, develop, and maintain Microsoft Dynamics for women’s centres. Lead on requirements gathering and improvements to enhance functionality and user experience.
* Training & Support: Train team members and stakeholders on Microsoft Dynamics and Power BI, fostering a positive data culture.
* Compliance & Best Practices: Ensure compliance with GDPR and data retention policies. Lead the annual IT audit for Microsoft Dynamics.
* National Travel: Occasional travel to women’s centres and other locations across the UK (estimated two days a month).
Who We’re Looking For:
We are seeking a dynamic individual with extensive experience in database administration and development, particularly focusing on case management systems. You should demonstrate a strong passion for justice and rights, coupled with exceptional communication skills and a collaborative mindset.
This involves:
* Proven track record in successfully delivering complex projects.
* Experience in creating and delivering training materials for diverse stakeholders.
* Proficiency in Microsoft Dynamics and Power BI is highly desirable, but we can consider experience with similar software.
* Knowledge of GDPR and data protection requirements.
This role combines database administration with impact and learning. While extensive expertise in database administration is required, they welcome applicants who are committed to developing their skills in impact and learning. Ideally, you will have previous experience in the social sector, specifically within the charity and non-profit sector. However, individuals with similar backgrounds are encouraged to apply.
If you are committed to making a positive impact and meet these qualifications, we would be thrilled to hear from you. Please send a copy of your CV or profile to Priya Vencatasawmy and Neil Hogan at Charity People.
Closing date: 9am Friday the 19th of July
Due to the sensitive nature of the role, we are accepting applications on a rolling basis, if you are unable to meet the deadline, please let Neil know.
Charity People actively promote equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
As a Supporter Stewardship Officer, you will be at the forefront of providing exceptional support to all our existing members, donors, and supporters by embracing our supporter care culture in line with the supporter care charter.
A key part of this role will be to identify opportunities to maximise income through products and services contributing to the overall Fundraising strategy.
You will ensure every interaction leaves supporters feeling valued and engaged, nurturing relationships that drive fundraising success. Collaborating closely with our Supporter Stewardship Team, you'll establish good working relationships and encourage cross-team collaboration, ensuring an integrated approach.
Your day-to-day will involve providing advice and guidance to both new and existing supporters, offering tailored service to maximise their fundraising potential. By triaging enquiries effectively, you'll ensure everyone gets the assistance they need promptly and efficiently.
As an essential point of contact in our supporter care journey, you'll efficiently handle enquiries, upholding the highest standards of service. Plus, you'll play a crucial role in maintaining our supporter database, ensuring accuracy and compliance with relevant regulations.
If you're ready to make a real impact and be part of a team dedicated to providing an excellent supporter experience, apply today!
Hybrid Working Expectations: 2 days per week office attendance required.
(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)
What are we looking for?
Proven experience of delivering outstanding customer service. You'll have excellent verbal and written communication skills, with a friendly telephone manner.
Confidence in handling challenging situations is a must, alongside solid ICT skills, especially in Microsoft Office and databases.
You'll need to collaborate effectively and build strong relationships within the team and across internal departments. Organisation and time management skills are key, coupled with accuracy and attention to detail.
For full role responsibilities please view the job description located within the Recruitment Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include:
- Cycle to work
- Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Proven experience of excellent customer / supporter service skills.
- Strong interpersonal and communication skills with excellent telephone manner, and the ability to deal confidently and effectively with challenging telephone calls.
- Good ICT knowledge including Microsoft Office suite and databases.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
Role and Responsibilities
We are looking to recruit a law graduate (1-3 years post-graduation) with experience in environmental law, economic justice and/or international development to join our small but dynamic team. Depending on experience, the role will support our programmes challenging economic injustice caused by environmental damage, biodiversity loss, deforestation, illegal resource trafficking, climate change and conflicts over natural resources; promoting transparency and accountability in public and private institutions to encourage responsibility and minimise the impacts of corruption; and promoting fairer and more effective economic and fiscal policy tools to help states meet development goals and enhance the rule of law. A more detailed explanation of our work is set out in our 2024-2026 Strategy.
Working as part of a small, busy team, you will have the opportunity to learn at very close hand what it means to work for an international NGO focusing on achieving environmental and economic justice. You will develop projects with a range of partners, including international agencies, NGOs and CSOs, and governments and government bodies. You will collaborate with a range of volunteer lawyers (law firms and barristers chambers) who are leading experts in their field. The role will also involve project management, assistance with fundraising, fulfilling compliance obligations, and evaluating and learning from projects.
Key Competencies:
• Relevant experience and knowledge (either from previous work experience or study) relating to environmental law and policy and/or economic justice in an international development context;
• A law graduate with a good understanding of how law is useful to achieving reform on the above;
• Demonstrable understanding (either from previous work experience or study) of key issues in sustainable international development, including the UN Sustainable Development Goals;
• Experience in developing countries and transitional economies;
• Ability to develop and manage relationships with a range of stakeholders, including donors, NGOs, civil society organisations and government representatives, on an international basis;
• Familiarity with, or understanding and enthusiasm for the concept and practice of, pro bono legal assistance;
• Demonstrable project management skills and experience, including administration and coordination;
• Ability to work on a wide range of tasks simultaneously;
• Excellent research skills to effectively convey research findings;
• Comfortable working independently and proactively and as part of a small team with a busy caseload;
• Strong interpersonal and team working skills;
• Some experience or demonstrable ability in donor management, including managing existing relationships, meeting donor reporting requirements and in raising funds for future projects and activities (desirable);
• Working knowledge of another language used in Sub-Saharan Africa or Latin America such as French, Portuguese, Kiswahili or Spanish (desirable).
Key Responsibilities:
1. Work closely with the Senior Legal Managers and/or Legal Manager to deliver and implement the programme strategy, in conjunction with the Executive Director, partners, staff and Board;
2. Assist in developing an understanding of the most effective policy tools and legal interventions to deliver the programme objectives, through engagement with volunteer lawyers, ILP partners, staff, Board and others;
3. Support the building and maintenance of ILP’s programme(s). This includes:
• Liaising with partners to identify legal/policy needs and offer potential legal and/or policy reform solutions, including through conducting legal analysis;
• Assisting the programme lead(s) to build a pipeline of relevant projects and cases, including through engaging in outreach to potential pro bono partners;
• Supporting programme staff to network and build relationships with volunteer lawyers who have relevant technical expertise;
• Mapping and developing relationships with regional and international development entities and other technical assistance providers to identify potential partners, needs and focus countries;
• Representing the programme(s) in external fora and events;
4. Assist with ensuring effective project delivery and evaluation of impact including:
• Coordinating project implementation through the full project cycle;
• Supporting the preparation of financial and narrative reports for donors;
• Maintaining strong programme management and knowledge management systems and processes;
5. Support fundraising activities to support both the programme(s) and organisational overheads, including exploring opportunities for potential funding and assisting with funding applications;
6. Share in the necessary operational activities of the organisation. This includes some administration and contributions to website and social media communications.
Key details about the position:
• Location:Flexible for the right candidate including those outside the UK. Office premises are located in central London, with hybrid working (approx. 2 days per week in the office) if London-based.
• Visa sponsorship: we are open to sponsoring a UK visa application for an exceptional candidate.
• Travel: candidates must be willing and able to travel internationally, including fulfilling vaccination and other requirements.
• Our genuine support for diversity and disabilities is illustrated by our current team.
Interviews are likely to take place during the week of 23 July 2024. To be considered, applications must include the following:
1. An updated CV of no more than three pages, including the names of two references;
2. A cover letter of no more than two pages which concisely explains why you are interested in the role and how you meet all the requirements set out in the Candidate Profile.
The client requests no contact from agencies or media sales.
Are you passionate about making a real impact in London's emergency healthcare?
As the Senior Face to Face Fundraising Officer, you would be joining at a pivotal moment as they aim to increase income to provide a wider service of healthcare. With over 125,000 dedicated supporters, you'll play a key role in inspiring and training their face-to-face fundraisers to achieve these ambitious targets.
Job Title: Senior Face to Face Fundraising Officer
Charity type: Health Charity
Salary: £34,000 to £35,000
Location: London
Hybrid Working: flexibility to work from home and other London office locations
As their Senior Face-to-Face Fundraising Officer, you'll lead in shaping their Direct Marketing strategy and training initiatives. You'll collaborate closely with their world-class medical and operational teams, ensuring their fundraisers are equipped with compelling knowledge to engage supporters effectively.
Key Responsibilities:
- Deliver dynamic training sessions to our face-to-face fundraisers
- Build and nurture relationships with our operational team of doctors, paramedics, and pilots
- Develop and refine training materials to ensure the highest standards
- Oversee day-to-day operations of our fundraising campaigns
- Ensure compliance with fundraising regulations and internal procedures
About You:
- Experience in planning or implementing projects and campaigns
- Confident in presenting training sessions both in-person and remotely
- Skilled in inspiring and motivating others to achieve targets
- Knowledge of fundraising regulations and charity operations
- Strong interpersonal and communication skills
- Ability to work independently and under pressure
If you feel you have the skills to make a success of this role and want to hear more about it then apply within.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Part qualified/fully qualified Financial Accountant
Do you have a passion for animal welfare and a strong financial background?
I am working with an animal charity who are seeking a skilled and motivated Financial Accountant to join their dedicated finance team in central London. This is a key role responsible for ensuring the overall financial controls are in order and accurate financial statements are done. This is a 3 month fixed term contract with a possibility of being extended.
The Ideal Candidate:
- Relevant experience in financial accounting, ideally within an international charity.
- Have deep understanding of SORP, UK GAAP, and IFRS accounting standards.
- Ideally have experience using Microsoft Business Central and excel at an advanced level.
- A strong background within managing payroll with working knowledge of payroll processes and experience auditing monthly payroll runs.
- Maintains an understanding of VAT and HMRC regulations.
- Thrives in a fast-paced environment and able to work with multicurrency accounting practices.
What You'll Do:
- Oversee financial transaction processing, ensuring controls and risk management are running seamlessly.
- Manage all aspects of UK payroll processing, including compliance with HMRC regulations.
- Support the production of accurate and timely consolidated financial statements.
The Financial Accountant will have a strong background within Payroll, VAT and financial controls. Must be confident to work in a high-pressured role and have worked with an accounting system such as Business Central within the charity sector.
To be considered for this role the Financial Accountant needs to have a proven track record of working within a Financial Controller role.
This temporary contract is to start ASAP and charity sector experience is a must. If you have the above background and skillset and keen to know more please apply to TPP Recruitment by sending your CV to [email protected]
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Are you passionate about using your professional financial skills and experience to create meaningful impact with marginalised communities? Are you ready to bring your initiative to contribute to the growth of a small, dynamic charity, whilst also learning and growing professionally too?
Please note this permanent full time position being offered on a hybrid basis. Part time (4 days a week) will be considered.
Prospectus is thrilled to be working with London Gypsies and Travellers for their new Finance Manager.
The Finance Manager will lead all aspects of financial management from budgeting, accounting and compliance, financial management of grants, to reporting to the Finance Committee to support the Board of Trustees and leadership with financial planning and decision making.
Finance is the core of the role; however, you will also use your data management and organisation skills to help us maintain and develop workflow and data management systems and processes and oversee other core operational functions delivered by their Business Operations Administrator.
To be considered for this role you will have significant experience in a finance role and ideally be part or fully qualified. The right candidate will have experience of delivering and managing all core finance and accounting processes to support budgeting, reporting, sound financial management and decision making. You will have the ability to record, analyse, and present financial data clearly and accurately.
The ideal candidate should be enthusiastic, self-driven, and proactive in seeking solutions. Excellent relationship-building and communication skills are crucial, along with effective project management abilities to prioritise and meet objectives efficiently.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Prospectus is excited to being working with Save The Children in their search for a Telemarketing Manager. The postholder will drive successful telemarketing programmes, plan, and execute campaigns to attract, upgrade, retain, and win back supporters.
This is a full time, permanent position, based in Farringdon, London (Hybrid).
Save The Children believes every child deserves a future. In the UK and around the world, they work every day to give children a healthy start in life, the opportunity to learn and be protected from harm. When crisis strikes, and children are most vulnerable, Save The Children are always among the first to respond and the last to leave. Save The Children ensure children's unique needs are met and their voices are heard and deliver lasting results for millions of children, including those hardest to reach.
As the Telemarketing Manager, you will drive the success of Save The Children’s telemarketing programmes. You will manage telemarketing agencies and collaborate with internal teams to ensure campaigns are meeting and exceeding KPIs and targets. You will build and maintain the strong relationships with agencies. You will utilise data-driven insights to adapt campaign delivery and drive continuous improvement in marketing decisions. You will provide expert knowledge to support and up-skill the wider marketing teams on telemarketing management & best practice to deliver exceptional results.
To be successful, you will have experience managing end-to-end high-performing telemarketing campaigns & teams. You will have in-depth knowledge of charity marketing compliance, up to date telemarketing landscape and agency models. You will have the ability to foster relationships with external telemarketing agencies. You will also have strong organisational and analytical skills and be able to work as a part of a team/on your own initiative.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Job Opportunity: Women's Advocacy Support Worker
17.5 hours - 2/3 days per week
27k pro rata
1-2 year Fixed term contract
North London Refuge Based
Job Purpose: Seeking a compassionate Support Worker to provide high-quality support and safety planning to women and children in crisis and fleeing from domestic abuse. Responsibilities include empowering women to maintain accommodation, access benefits, legal advice, and community support.
Responsibilities:
- Provide personal welfare support to women in crisis, ensuring a safe environment.
- Maximise safety when providing support in the community.
- Report safeguarding issues concerning children to authorities.
- Assess benefit requirements and facilitate prompt uptake.
- Inform survivors of legal protection rights and arrange legal advice.
- Support community integration
- Organise community-based activities and drop-in sessions.
- Adhere to quality management system and maintain confidentiality.
- Provide reports and seek feedback for service development.
- Attend meetings and ensure compliance with regulations.
Qualifications and Skills:
- Previous support role experience, preferably in crisis intervention or domestic violence services.
- Understanding of domestic violence, safeguarding, and welfare benefits.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Cultural sensitivity and knowledge of local resources desirable.
- Experience of working with vulnerable people within homelessness, mental health or domestic abuse.
How to Apply: Submit your CV and cover letter demonstrating your relevant experience and passion for helping vulnerable individuals.
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Maudsley Charity funds and promotes ideas, collaborations and teams that give people most affected by mental ill-health the best chance to recover and fulfil their potential.
This is a really exciting new role within their Finance and Operations team as the Business and Projects Support Officer. Maudsley Charity has been through a period of rapid growth over the last 18 months and you will have the opportunity to showcase your project skills across varied projects all aimed at driving the efficiency, accountability and development of the Charity’s operations and award-winning building. Your work will contribute to vital objectives for the Charity, which in turn means they can can continue to make a difference for people who experience mental illness.
Business and Projects Support Officer
Location: Ortus, Denmark Hill, London 50% (and home working)
Salary: £34,000 per annum plus excellent benefits
Contract: Permanent - Full time
The Finance and Operations Team underpins the Charity’s delivery of its mission and is responsible for management of the Charity’s endowment, financial sustainability and charitable impact, governance and compliance, and management of business operations such as IT, facilities etc.
One of their goals for the next five years is to ensure that the Charity’s assets continue to be in good order, and this job holder will play a pivotal role in ensuring successful project delivery and well-executed business processes.
The charity operates primarily within the four boroughs served by South London and Maudsley NHS Foundation Trust (Croydon, Lambeth, Lewisham, and Southwark), but the work they fund has the potential for wider impact at both national and international levels, through the sharing of the outcomes with the wider mental health community.
Their small but ambitious team works in a very collaborative and supportive way. They are at the jump-off point of a new five-year strategy and an exciting period of growth. If you have experience in project management/support, business processes, are goal-oriented and like to work with numbers then we would love to hear from you.
Closing date for applications: Wednesday, 17th July at 17h00
Interviews: 29th & 30th July 2024
If you would like to receive the full job description for this role, with details on how to apply, please contact Emma Stone at Harris Hill via the apply button.
The Maudsley Charity is an equal opportunities employer, and makes no discrimination on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex. We are committed to offering interviews to candidates who meet the role requirements and have lived experience of mental illness.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What You'll Do:
Leadership and Prevention: Lead, inspire, and effectively deliver training including in house and open courses and the delivery of bespoke workshops in the local community.
- Innovation and Empowerment: Channel your passion into providing training and promoting training courses for S&G Mind. Empowering people to build confidence, understanding and resilience whilst supporting themselves or others with mental health needs
- Quality and Leadership: As a S&G Mind Mental Health Trainer, you will lead on collecting data and evaluation forms in relation to training delivery.
Why Join Us:
• Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.
• Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.
• Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact. Together, we can build a brighter, healthier future for people in Swindon and Gloucestershire. Your leadership can make all the difference.
We provide advice and support to empower anyone in our local communities experiencing a mental health problem.
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The client requests no contact from agencies or media sales.
Location: London/hybrid based
Salary: £44,892
Hours: 35hrs per week
Contract type: Permanent
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
Teenage Cancer Trust is seeking an experienced leader for our Celebrity & Ambassador programme.
In this pivotal role, you'll:
- Maximise fundraising by engaging ambassadors and celebrities
- Contribute to major projects, including our famous Royal Albert Hall shows, and advance our mission
- Build and strengthen relationships with celebrities, agents, managers, and publicists
- Collaborate with the Corporate and Philanthropy teams to support talent requests, implement high-profile donor strategies, and diversify our celebrity supporter roster
The successful candidate will require experience in high-profile environments, exceptional relationship-building skills, and a solid understanding of philanthropy and strategic donor journeys.
How to apply: You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.
Key dates: Applications by Thursday 4th July, 1st Stage Interviews 11th July online and 2nd Stage Interviews Tuesday 16th July potentially in person.
Compliance statements:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. We want you to be yourself here and thrive doing so. In line with our Equity, Diversity & Inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, people living with disabilities and people of faith.
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
We want you to have every opportunity to demonstrate your skills, ability and potential. If there is any assistance or adjustments, we can make to support you to make your application, please contact the HR Team.
We’re here to give every young person facing cancer the best care and support.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is thrilled to be working with a leading international development charity as they search for a new Philanthropy Manager to support them for a fantastic initial 3-month contract.
You'll lead the development and execution of the Philanthropy Strategy, the powerhouse behind securing vital unrestricted income for the charity. The Philanthropy Assistant will be your valued collaborator on this endeavour.
Key Responsibilities:
- Manage direct reports, including recruitment, performance reviews, and coaching them to achieve objectives.
- Contribute to annual plans and budgets, develop new strategies (major donor engagement), and manage the Philanthropy budget.
- Oversee supporter journeys, major gifts programs, and donor segmentation to maximise income.
- Contribute to annual plans and budgets, develop new strategies (major donor engagement), and manage the Philanthropy budget.
- Oversee supporter journeys, major gifts programs, and donor segmentation to maximize income.
- Implement and document processes for high-quality supporter care.
- Maintain accurate donor records in the CRM system and ensure compliance with regulations.
Person Specification:
- Knowledge of the UK fundraising landscape and high-value donor motivations.
- Experience in relationship management, supporter care, event planning, and budgeting/metrics.
- Proven ability to work under pressure, meet deadlines, and manage multiple priorities.
- CRM experience and strong communication skills (written & spoken).
- Confidence using Microsoft Office 365 and donor database management.
- Understanding of the organisation’s programs, mission, values, and strategic direction.
- Cultural sensitivity and a commitment to the charity’s goals.
- Experience in line management, performance management, and staff development.
What’s On Offer:
- Competitive salary of £45,000 for the successful candidate.
- A flexible hybrid pattern with an average of just 1-day per-week in the charity’s central London office.
- An initial 3-month contract.
- Opportunity to work in a fantastic organisation that does fantastic work.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
This role is not open to sponsorship.
An exciting opportunity has arisen for an MDT Admin to join our Therapies Team. This role will require the successful candidate to provide high quality efficient and reliable administrative support to the Therapies Directorate.
Staff benefits include, free shuttle bus, and more… Read more below.
Role Requirements
- Support planning and changes in the administration of children and young people’s timetable for children and family services.
- Support with photocopying of notes for subject access/ solicitor requests (SARS).
- Manage the SARS and redacting process with appropriate members of the Therapies teams.
- Update logs and coordinate the Clinical and Safeguarding Supervision across the Therapies teams, escalating non-compliance where required.
- Monitor mandatory training compliance and administer booking processes for all relevant training sessions/course.
- Coordinating specialist clinics, including spine and hip clinics; liaising with the Physiotherapy team to ensure the correct children are on the schedule. Liaison with external Consultants to organise the clinic lists.
- Carry out audiotyping of clinic letters and distribute as required.
- Update absences within the teams onto the SMI (staff care) system, as requested by the Heads of Service.
- Place orders for any required equipment and/or resources for departments and for the children and young people as deemed necessary.
- Take overview of clinical asset ordering, linking with the clinical assets team and management system, in line with MHRA guidelines and the medical devices policy.
- Track and monitor equipment orders with Heads of service, escalate delays and provide a central overview for all equipment re-charges and ordering.
- Raise and receipt PO’s and invoices for the therapies directorate and liaise closely with the finance team.
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.
Interview Date: To be confirmed.
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offender’s
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If your based from our London office, you will also receive £3,250 location allowance on top of your salary
You have substantial experience of working in a supported housing or general needs housing management environment and a good understanding of mental health, domestic violence, drug and alcohol issues. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship as a Housing Management Officer.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in.
Join us as a Housing Management Officer and you could soon be providing vital support to our Housing Manager Lead, as together you help us plan and organise all regulatory housing management activities. We’ll also rely on you to lead on day-to-day tenancy management, work with Area and Service Managers to support housing related services and ensure the compliance of housing related activities. Conducting regular inspections on properties, overseeing void reporting and assisting with the delivery of relevant data and analysis of voids – these are just some aspects of this interesting and varied role that’s all about delivering good quality homes and services to our tenants and residents.
To succeed, you’ll need Chartered Institute of Housing (CIH) Level 3 Certified Practitioner status (or equivalent) and an excellent understanding of void management, bad debt and maximising income, plus the relevant regulatory requirements.
You’ll also need experience of working in a customer-focused environment or service and an understanding of the issues associated with individuals who may have complex support needs. Comfortable working in partnership with other key agencies and local communities, you’re also adept at identifying and monitoring key compliance in respect of health & safety requirements relating to properties and tenants. What’s more, you’re well organised, great at negotiating and developing effective working relationships with a variety of stakeholders and happy to provide housing training to colleagues.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.