Community support team lead jobs in deptford, greater london
ID: 1449 Social Media Manager
Service: Digital Marketing
Salary: Grade 4 point 29: starting at £36,842 – raising to £41,106 per annum + £480 home working allowance
Location: Homebased
Hours: Full time 37 hours per week
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all.
For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.
This is an exciting opportunity to lead our social media team and help strategically shape the role of paid and organic social across Family Action’s channels, including those under the Relate brand. You will manage a team of two Social Media Executives and drive brand awareness, income generation and service marketing whilst also providing strategic insight around wider external engagement activity.
Main Responsibilities (for details check the job description and person specification):
• Lead on the development and delivery of paid and organic social media activity across both Family Action and Relate brands.
• Refine Family Action’s social media strategy in line with key brand, income generation and service marketing objectives
• Work with the Head of Digital Marketing and Senior Social Media Executive to develop a paid social and sales strategy to drive purchases of services and toolkits from Relate
• Lead on the development and delivery of sophisticated Meta and LinkedIn ad campaigns at each stage of the donation/purchase funnel ie. awareness, interest, conversion
• Line manage a team of two Social Media Executives responsible for the day to day management of both Relate and Family Action channels, and supporting local services and retail shops with their use of social media.
Main Requirements (for details check the job description and person specification):
• Extensive experience of strategically managing and developing social media channels for a large organisation/group/brand.
• Significant experience of developing successful paid social media campaigns for a range of business objectives including to drive income generation
• Excellent copywriting skills and the ability to write powerfully and succinctly for different objectives, audiences and channels.
• Excellent creative skills and the ability to recognise effective imagery, and stock photography and video.
• Experience of line management and/or mentoring a junior member of the team.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
• Click the “Apply Now” link below and fill out our digital application form
• Closing Date: Sunday 1st June at 23:59
• To learn more about Family Action: Careers
Interviews are scheduled to take place virtually on 9th and 10th June 2025.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Matthew Dennis (full email address available on the advert document)
We about reserve the right to close the role early if we find suitable candidates.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
Job Purpose
This role sits within our new forensic Women’s Nova Roots service, which is a peer led service for women who are leaving forensic services, based in West London. The service will be open 3 days a week: one weekday evening out of hours and three weekends a month (flexible weekend pattern and times can be arranged).
The aim of the service is to support women who are leaving forensic care to re-integrate into society by offering a community social hub. The focus of the service is to provide social engagement, relaxation and a touch point for out of hours forensic support. The Women’s Hub will provide face-to-face holistic group support, offer psychoeducation and health workshops tailored and coproduced to the direct needs of clients, offer peer-led groups which will be co-designed and led by the clients accessing the hub. We will also offer a range of activities onsite.
Nova Roots will be an extension of the existing support offered by the Specialist Community Forensic Team (SCFT), offering out of hours social support. All referrals into the hub will be directly from the SCFTs and local hospitals.
The Nova Roots will be staffed with 1 part time Project Coordinator and 4 Forensic/Peer Led Volunteers – with Service Manager oversight. The Project Coordinator will work directly and closely with the SCFTs.
The Role
The role of the Nova Roots Project Coordinator is to arrange and coordinate a range of psychoeducation, health and peer-led workshops which will be delivered 3 times a week. The Nova Roots Project Coordinator will be responsible for managing the 4 peer-led volunteers and oversight of the site 3 days a week. The Nova Roots Project Coordinator will also be required to be in regular communication with the SCFTs.
The role will require hybrid working: onsite when the hub is open and 1 day of planning/coordination which can be worked remotely on a rota basis.
Key Responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Understanding of safety planning
- Experience of working within forensic services
- Understanding and experience of challenges for forensic leavers (social, health, welfare, interpersonal)
- Experience with de-escalation, recognising and mitigating risks.
- Experience of working with those in crisis and challenging behaviour
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Understanding safeguarding adults and children processes and legal requirements
- Understanding of social issues such as debt, housing and welfare benefits
- Promoting people’ rights and responsibilities
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g., CATT, Emergency Duty Teams, CAMHS, Safe Space, SCFT etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
- Maintaining accurate records, detailing interventions
- Ensuring that outcomes, outputs and impact are recorded
- Providing administrative and management support to the team
- Attend reflective practice, clinical supervision, peer supervision and line management supervision
- Create and maintain good working relationships with partner agencies
- Follow workplans
- Actively participate in training and development
- Provide and manage resources for clients and staff
Person Specification
- Minimum of 1 year working in forensic mental health services and with clients experiencing mental health distress, crisis and forensic/criminal backgrounds
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Minimum 1 year of project coordination/management
- Experience of facilitating workshops/group sessions
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Ability to involve clients and carers in all aspects of work
- Empathy and non-judgemental approaGood communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
- Ability to work out of hours, during the day and on weekends
- Staff within this role will be considered key workers, so in the event of a government lockdown, staff will be expected to continue working
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Change Lead for Policing
Reports to: Assistant Director of Change for Policing and Youth Justice
Salary: £55,000 per annum
Location: Central London or Hybrid*(see below)
Contract: 2-year fixed term (potential to extend) or secondment opportunity
Closing date for applications: 9:00am Friday 23rd May 2025
Interview dates: week commencing 2nd June 2025
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children becoming involved in violence. Our mission is to find what works and build a movement to put it into practice. A big part of the movement that we need to build is in the world of policing. We need to inspire and connect with police forces across England and Wales to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen.
Key Responsibilities Include:
We are making good progress building the evidence of what works within and around policing to reduce violence, with new Practice Guidance and implementation resources on diversion and focused deterrence. But the big risk is that we publish guidance and nothing changes. That’s where you come in. Your role is to work out the best way to make this change happen by getting more senior leaders within policing to use our Guidance, toolkit, research and implementation tools to inform day to day operations and strategic decision making. This will involve:
- Developing great relationships with senior leaders and frontline police officers, generating a strong understanding of key policing issues, needs and behaviours, and building credibility and trust with the sector.
- Developing, managing and tracking the change plan to get more senior leaders to be aware of and use our Guidance, tools and resources, continuously looking for data-driven improvements.
- Creating practical tools and resources that help leaders put evidence into action.
- Supporting police forces, violence reduction units, and police and crime commissioners to develop or strengthen evidence-based practices, including focused deterrence, hotspots policing, and problem-orientated policing.
- Overseeing our partnership with the Society for Evidence Based Policing, helping us to collectively achieve our shared aims to promote evidence-base practice across the sector.
- Working out other effective ways to connect people with the evidence, then making those things happen, from putting on a brilliant conference to regular virtual learning events and presentations.
As a senior member of staff in the organisation you also:
- Build a culture where it is natural to perform well and support colleagues brilliantly.
- Contribute to setting the strategy, delivering results and building and modelling the culture that we need to succeed.
About You
You must have this sort of experience:
- You’ve changed frontline practice and/or systems: You have significant experience in leading behaviour, practice or policy changes within a police setting. You can show how these have been effective in delivering tangible change.
- You’ve working in or around policing, preferably in a role/setting specifically working with young people who are vulnerable to or involved in violence.
You might have this sort of experience:
- Crafting and delivering a strategy to get a new piece of evidence or guidance adopted within a police setting.
- Behaviour change research experience.
You are this sort of person:
- You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do.
- You understand the policing sector. You really understand how police forces’ work, from Chief Constables to frontline officers. You have experience working in/with police, ideally in a role that worked with young people who are vulnerable to or involved in violence. You might have previous experience of supporting a police force to reflect on and adopt evidence-based practice, such as focused deterrence, hotspot policing and problem-orientated policing.
- You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex information into plain writing that everyone can understand.
- You have excellent project and time management skills and the ability to deliver high-quality work in a fast-paced environment. You can work independently and to a high standard.
- You win people over. People tend to warm to you and respect you. You have built good relationships with very senior people and with very junior people. You are good at chairing meetings, connecting people and having good introductory meetings. You are comfortable talking to a government minister, a youth worker, a company CEO, a teacher and a 15-year-old student. Listening to people from all backgrounds matters to you.
- You are an excellent strategic thinker. People say that you are good at seeing the big picture. You have experience of wrestling into place a strategy for a project or organisation. You are good at thinking logically but you are also creative. You have ideas but are happy rejecting a lot of them. You like seeing things from different points of view.
- You learn fast but remain humble. You are very quick at getting your head around things. You like learning. You are very good at synthesising information. You know how much you don't know. You know that you can learn more. You know that it's easy to assume you know when you don't. You care more that good things happen than who gets the credit. You are a great and supportive team player.
- You don't want your days to pass without making a difference. You want to play a significant part in reducing violence.
- You understand young people. You understand what the lives of vulnerable young people can be like and you understand some of the organisations that work with them, ideally through first-hand experience.
- You are committed to equality, diversity and inclusion.
While it is not a criteria, we are especially interested to hear from applicants who have lived experience of violence.
It is also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Secondments
We are open to candidates that would prefer to join us on a 12-month secondment. Secondment candidates should ensure that their current organisation is in support of this in principle, all candidates will go through the full interview process. Candidates should state clearly in their covering letter if they would like to join us as secondee.
Hybrid Working
The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
To Apply
Please click on the "Apply for this” button and submit your CV, cover letter and complete the monitoring form 9:00am Friday 23rd May 2025.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
Interview Process
Interviews will take place the week commencing 2nd June.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
Benefits Include
· £1,000 professional development budget annually
· 28 days holiday plus Bank Holidays
· Four half days for volunteering activities
· Employee Assistance Programme – 24hr phone line for free confidential support
· Volunteering days - 4 half days per year
· Death in service - 4 times annual salary
· Flexible hours. Core office hours 10am – 4pm
· Financial support including travel and hardship loans
· Employer contributed pension of 5%
Your Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Citizens Advice Richmond as an Financial Resilience Navigator
Citizens Advice Richmond is launching an exciting new project and seeks a passionate Financial Resilience Navigator to join our team. This rewarding role involves providing holistic support to vulnerable households across the Richmond Borough, helping them achieve greater financial sustainability.
You will serve as a single point of contact, assisting clients with welfare benefits, income maximization, debt management, housing, and related issues. This role emphasizes connection, compassion, and coordination, requiring collaboration with various organizations and council services to ensure comprehensive client support. Key responsibilities include client advocacy, community outreach, case management, and stakeholder collaboration.
For more information and how to apply please see the job pack attached.
Start Date: Immediate Start
Deadline: Rolling – as soon as the position is filled
In your cover letter, please clearly outline how your experience and skills align with the key requirements outlined in the job description for the Navigator role
This full-time role focuses on children and families, leading the development and delivery of our Creative Outreach Programme and supporting all child and beneficiary engagement. The successful applicant will also help develop and expand our Arts Hub activities; working closely with young people, freelance creatives, and our small, dedicated team to offer meaningful, high-quality creative experiences.
Candidates should be:
· A confident drama teacher/facilitator
· Enthusiastic and passionate about engaging children in arts activities
· Highly motivated, organised and efficient
· A good team player with an ability to communicate effectively with people of all ages and backgrounds
The Children’s Programme Lead is responsible for:
· Developing and delivering our Creative Outreach Programme for children aged 7+
· Supporting all child and beneficiary engagement at Scene & Heard
· Developing new activities under our Arts Hub initiative
· Collaborating with freelance artists and facilitators to co-deliver workshops
· Safeguarding and monitoring child wellbeing during all activities
· Representing Scene & Heard with families, schools, and external partners
· Leading on impact measurement and reporting for children’s programmes
· Supporting our wider creative and organisational work as part of a small, integrated team
· Working evenings/weekends as required for courses, productions and events
The Children’s Programme Lead reports to the CEO & Artistic Director and collaborates closely with all members of the staff team.
To reflect and celebrate the rich variety of heritages, backgrounds, and orientations represented in London and beyond, we strive to build and maintain a staff team and volunteer base that is as diverse as the communities we serve.
The client requests no contact from agencies or media sales.
Criminal Justice Team Leader
Location: Enfield, N9 0AH
Salary: £30,350 - £43,675 per annum
Waythrough's vision is to break down the barriers that stop people getting the support they need to live a life they value. They tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
They have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year their services support around 125,000 people.
The Role
As a Criminal Justice Team Leader you will lead and develop a team of criminal justice recovery workers, fostering a positive working environment and ensuring the delivery of a high-quality service. In this role, you will play a crucial part in the management of the day-to-day functioning and performance of the Criminal Justice Team, ensuring a positive working environment and the delivery of quality service. You will also support the Criminal Justice Manager in developing, delivering, monitoring, and improving processes, control systems, and work environments to meet quality requirements and contractual needs, including key performance indicators (KPIs). Furthermore, you will have the opportunity to line-manage a small team and provide support for their development.
Skills and Qualifications
- Level 3 Health & Social Care Diploma.
- Experience in managing a team is preferable but not essential.
- Previous experience working in drug and alcohol services is highly desirable.
- Demonstrated experience in supervising staff, and providing effective support and guidance.
- Familiarity with the criminal justice system is advantageous, although not essential.
Benefits
- Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
- Annual leave purchase scheme
- Enhanced occupational sick pay
- Enhanced employer contribution to your workplace pension
- Death in service benefit
- Free Will writing
- Eyecare vouchers
- Blue light card discount
- Fantastic learning and development opportunities, including free training courses
- Work-life balance- flexible working and family friendly policies
- Happy, Healthy You! – their wellbeing offers for their workforce
- Employee Assist Programme and Support Networks
To Apply
If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.





We are looking for a talented Communications Assistant with organisational, people and coordination skills to join a busy and varied directorate in a professional membership organisation.
The Communications Assistant will be an integral role in the communications directorate, supporting the Director and teams to deliver on ambitious objectives. We’re looking for an organised self-starter with good writing skills, who can turn their hand to event organisation, support with our publications and a variety of communications tasks, as well as offering support to the Communications Director and Heads of Teams.
You’ll be calm, have good administrative skills, adept at plate spinning and able to manage a varied workload, whilst learning huge amounts about communications and customer engagement. You will have demonstratable knowledge, interest, or experience of working within a Communications team, and have strong communication skills, with an understanding of how to effectively plan and manage your own time.
What you’ll do
- Provide admin and communications support to our flagship publications,
- Work on our annual censuses, including data verification and stakeholder engagement
- Support with branding and corporate communications activity
- Help to coordinate and deliver events
- Draft and deliver a range of communications, from website content to briefings.
- Deliver administrative support across the directorate
- Provide excellent customer service to Fellows and members.
What you’ll need
- Demonstrated knowledge, experience or interest of working within a Communications team
- Ability to manage databases, organise meetings effectively and support administratively
- Ability to multitask in a multi-faceted role
- An understanding of how to support senior executives effectively
- Good writing and communication skills
- Great attention to detail
- Flexible and self-motivated
- Able to manage a varied workload
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (up to 60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a meaningful difference to the lives of D/deaf and disabled people in Islington.
Disability Action in Islington (DAII) is a local, user-led Deaf and Disabled People’s Organisation (DDPO) supporting disabled residents to live independently, access their rights, and thrive. Our advice and advocacy services are free, trauma-informed, and rooted in the social model of disability.
We are looking for a dedicated and experienced Information & Advice Services Coordinator to lead the delivery of our community advice service. This role is ideal for someone who brings both frontline advice experience and the confidence to support a small team working with people facing multiple barriers.
You’ll play a key role in shaping how we deliver rights-based support across welfare benefits, housing, health and social care — and help us prepare for Advice Quality Standard (AQS) accreditation.
About the Role
As Information & Advice Services Coordinator, you will:
- Co-ordinate the day-to-day delivery of DAII’s advice and information service
- Provide direct support to clients with complex or ongoing needs
- Support colleagues and volunteers in dealing with multi-issue casework
- Ensure records are kept accurately and support monitoring and reporting
- Build partnerships with statutory and voluntary services to provide joined-up support
- Lead on quality assurance work as we prepare for AQS accreditation
- Contribute to a positive team culture rooted in reflection, care, and inclusion
Who We’re Looking
For This is a hands-on role for someone who is organised, empathetic, and committed to justice and inclusion. You’ll need to balance coordination with frontline delivery, while supporting others to grow.
Essential:
- At least 18 months’ experience in advice, advocacy or support work
- Knowledge of key issues affecting disabled people, including welfare rights, housing, and social care
- Excellent digital and administrative skills, including using case management systems
- Experience working with people with complex needs and navigating multi-agency support
- Excellent written and verbal communication skills
- Commitment to the values of equality, inclusion, and the social model of disability
Desirable:
- A relevant qualification (e.g. Level 3 in Advice and Guidance) or lived experience
- Experience supporting or coordinating a small team or service
- Familiarity with AdvicePro or similar systems
- Understanding of trauma-informed and person-centred approaches
What We Offer
- A supportive, values-led working environment
- The chance to shape and improve an essential community service
- A small, dedicated team where your voice and will make a difference
- Training and development opportunities
- A work culture rooted in trust and wellbeing
- Employee Assistance programme
- Employee Discount Scheme
To apply, please send your a short cover letter explaining your interest and suitability for
the role and your CV
The client requests no contact from agencies or media sales.
Are you passionate about creating unforgettable experiences that drive real-world impact? Pratham UK is seeking a dynamic and detail-oriented Special Events Officer to lead the delivery of our flagship annual Gala—this year hosted at the iconic V&A Museum—and support a calendar of high-profile and community-focused events. Working closely with our Director of Philanthropy and an ambitious, collaborative team, you'll play a vital role in helping us raise vital funds to support millions of children through Pratham’s groundbreaking education programmes in India.
This is an exciting opportunity to join a fast-growing charity in a pivotal role, ideal for someone with experience in event planning and a passion for supporting children in India to thrive. You’ll help shape events that not only inspire donors but also celebrate our global impact—from an exclusive House of Lords reception to grassroots fundraising campaigns. If you're ready to bring creativity, precision, and purpose to your next role, we’d love to hear from you.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Night Support Worker to join our Young People service in Tower Hamlets.
£27,352.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A waking Night Support Worker will help to provided support to the Young People in the service through the night. You will report to the team leader who will supervise your engagement and support of our Young People through the night. This is a great opportunity for a Waking Night Support Worker, wanting to gain exceptional experience in a Young People's service.
What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager.
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions.
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Develop and maintain links with all key agencies and service providers in the local community.
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
- Approachable and open behaviour.
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised and flexible.
- Open to feedback and self-development.
- Thrives on change and enjoys dynamic diverse environments.
- Is confident with high levels of self-esteem.
- Is respectful, articulate and sensitive in style of communication.
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job Description
Are you an experienced fundraiser who thrives in a fast-paced, mission-driven environment? Do you want to play a pivotal role in an exciting charity that is making a tangible difference in people’s lives? Wheels for All is seeking a passionate and experienced Head of Fundraising to lead our fundraising efforts and help us reach even more people with our inclusive cycling opportunities.
Wheels for All is on an exciting journey of growth, expanding our reach and impact across the UK. With over 30 years of success, we’re now scaling up our work to ensure more people, regardless of their ability, can enjoy the life-changing benefits of cycling. As we continue to grow, we need a strategic and innovative fundraiser to help fuel this expansion.
In this role, you will have the opportunity to bring your skills, knowledge, and experience to the table. We are looking for someone who can bring fresh, innovative approaches to fundraising, tapping into new opportunities, and securing the funding necessary to take our mission to the next level.
This is a remote role, offering you flexibility to work from home while having the ability to operate on a national scale, with some occasional travel required . You will work closely with our passionate team, trustees, and external partners, helping shape the future of the charity and expand our reach far and wide.
In this role, you will:
- Lead the fundraising strategy, securing major grants, corporate partnerships, and individual donations to support our national expansion.
- Oversee marketing and communications to ensure consistent and engaging messaging that resonates with a wide audience.
- Work alongside the CEO and trustees to identify new opportunities and drive growth, capitalising on our position as a national leader in inclusive cycling.
- Develop and deliver innovative fundraising initiatives that align with our growing ambitions.
We offer a salary in line with market rates for the role, negotiable depending on experience, and remote working options to ensure you thrive in a flexible work environment. With staff benefits including generous leave, Cycle to Work schemes, and access to health and wellbeing support, this is a chance to be part of something truly special.
Come with us and make a real difference. Join Wheels for All as our Head of Fundraising and help us create a brighter, more inclusive future for all.
The client requests no contact from agencies or media sales.
As London Programme Lead, you will play a critical role in managing and growing our impact across the capital. You will be responsible for the successful delivery of our training and employment programmes, working closely with key stakeholders, including trainees, employer partners, funders, and community organisations.
This role requires a dynamic leader with Programme management skills, an understanding of employability initiatives, a passion for social impact and knowledge and experience in safeguarding. You will have management experience and you’ll lead a team working to support our London operations.
This is a great opportunity to work for a growing social enterprise, ambitious about making a real difference to the lives of people in the local community. This is an ideal role for someone who wants to take a leadership position in a fast paced, cause-driven dynamic environment and get a diverse range of opportunities across social enterprise.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health service in Ealing.
£28,500.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.
This role is set for 9-month, ending on 12 January 2026, with the possibility of extension.
The Specialist Support Worker role involves early shifts (8:00-16:00) and late shifts (14:00-22:00) throughout the week, including some weekends each month.
What you'll do:
- Building supportive, trusting relationships with young people and creating a positive atmosphere
- Carrying out holistic assessments which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to support young people in their journey
- Ensuring ongoing assessment and management of risks within an attitude of 'positive risk taking
- Supporting young people to access relevant services and empower them to self-manage their medication through informed consent and decision making
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety t0 customers
About you:
- Ability to advocate for young people in different professional and community spaces
- Values working collaboratively with young people to ensure the service best meets their needs.
- An understanding of peoples' contexts and how this might be impacting them their lives and mental health
- Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress.
- We welcome applications from people with lived experience of some of the challenges that this service aims to support with for example, mental health difficulties.
- Plans and encourages involvement in local activities.
- Approachable and open behaviour
- Recognises the value of both 1:1 working with young people and the importance of working as part of a group or team
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience supporting young people or people experiencing mental health challenges.
- Specialist knowledge relevant to supporting young people with a Mental Health diagnosis.
Desirable:
- Experience of working in a complex mental health environment
- Demonstrable experience of trauma-informed practice
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job description
About the role:
This is an opportunity to bring your big ideas and ambition to life, taking our Individual Giving and Legacy Marketing to the next level. Identified in our newly launched fundraising strategy as growth areas, this role will build on the successes of the past and push the boundaries of what’s possible – with full support from the fundraising and leadership teams.
You will develop exciting plans to improve communication and create new products for our audiences – all driven by what our supporters want. Alongside this, you will lead on developing an acquisition programme, tripling the number of active supporters over five years. If you have experience of delivering audience and income growth across Individual Giving and Legacy Marketing, have a passion for trying new things and a curious attitude, we’d love to hear from you!
Back Up could offer you an inspiring and fulfilling role making a significant difference to the lives of people affected by spinal cord injuries.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.
For full details please see our job description.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
Please apply by emailing midnight on Sunday 11th May with:
• A CV (including two referees, one of whom should be your present or most recent employer. We will contact them after interview.)
• A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description. This statement is crucial; CVs alone will not be accepted.
• A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.




The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness and Complex Needs service in Kensington and Chelsea.
£27,352.00.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Heaney Cluster an intensively supported housing scheme for the most challenging customers in the borough. The majority of the customers come with a history of entrenched rough sleeping; often coupled with enduring mental health difficulties. The aim is to offer a home to those who would have difficulty finding accommodation because of their lifestyle choices involving extreme drug and alcohol misuse.
The role requires one to work on a shift pattern:7.45am to 3.45pm and 2.00pm to 10pm.The team comprises of Therapist, Move on coordinator, Housing Officer, 16 support workers, 2 Team Leaders, One Project Manager. It would be good to have you join this team.
What you'll do:
If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer.
* Support customers to maintain their tenancies.
* Support to budget and prevent rent arrears.
* Assess their practical and emotional needs to incorporate in their support plan.
* To develop support plans and risk management plans.
* Carry out weekly health and safety checks.
* Carry out security duties / welfare checks to ensure the safety of the customers and premises
* Monitor the CCTV throughout the shift
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
What you'll bring:
Essential:
* NVQ Level 2 or equivalent or experience within charity/social care sector
Desirable:
* Relevant specialism experience (mental health)
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job decription