Community Support Manager Jobs in Manchester

Work setting: Remote

Salary: £23.77 per hour

Contract: Temporary until 31st March 2025

Hours: Full-time (35 hours per week)

Location: London / remote

Do you have expertise in early years and perinatal mental health, combined with a talent for research and stakeholder engagement? Are you familiar with participant and patient confidentially requirements? Do you have knowledge of safeguarding requirements for adults and children?

TPP are recruiting a proactive Regional Implementation Advisor on behalf of our client, a respected mental health charity focused on supporting children and their families.

The Role:

As a Regional Implementation Advisor, you'll ensure that projects and training streams are informed by the latest policy and research. Your work will focus on integrated, preventative, and early intervention support for families, with a particular emphasis on the early years and perinatal mental health.

Responsibilities:

• Leading research activities and contributing specialist knowledge of research methods.
• Building and maintaining strong relationships with regional stakeholders, including local authorities and the voluntary and community sectors.
• Facilitating events, such as Communities of Practice and Action Learning Sets, to share best practice and insights.
• Contributing to the creation of high-quality resources tailored to the needs of regional areas.
• Representing the organisation at national conferences, events, and external meetings.
• Ensuring equity, diversity, inclusion, and safeguarding considerations are embedded in all activities.

Requirements

• Knowledge of local authority and voluntary sector landscapes in early years and family hub policy.
• Awareness of UK policies related to health and social care for families with young children.
• Understanding of parent-child relationships, attachment theory, and mental health.
• Strong stakeholder management, communication, and facilitation skills.
• Proficiency in Microsoft Word, Teams, Excel, Outlook, and PowerPoint.
• Ability to manage competing priorities and work to tight deadlines.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Join a small, committed team working to build dignity, agency and power to end poverty in the UK. The finance assistants' key responsibilities will be

▪ Maintaining financial systems through accurate record keeping.

▪ Providing financial support operationally to the wider staff team nationally.

▪ Supporting the Finance Manager to implement financial systems and processes.

Other areas of responsibility:

Building Dignity, Agency and Power to End Poverty

· Actively build relationships with colleagues, partners and individuals to strengthen networks across our projects and activities.

· Encourage opportunities for individuals experiencing in poverty to speak truth to power and take part in community activism with the organisation and partners.

· Support the aims of the movement, organisations and partners through contributing to campaigning and community organising (e.g. Challenge Poverty Week).

Financial Administration

● Assist with efficient and accurate bookkeeping and records management of financial accounts including regular reconciliation activity according to standard processes.

● Raise, receive, process, code and upload invoices to/from suppliers and funders using finance management software (Quickbooks and Salesforce).

● Reconcile monthly bank statements, credit card and pre-paid cards

● Record grants, donations and other income from supporters, members, churches etc and maintain up to date donor records on the financial management system (Quickbooks and Salesforce).

● Liaise with and responding to inquiries from colleagues, suppliers and programme partners.

● Assist with the preparation of monthly fundraising progress reports, quarterly management accounts, Gift Aid claims and annual financial examination.

Programme Support

● Administer, track staff expenses related to programme activities.

● Support in regular reconciling and reporting of donor income and programme expenditure, answering queries and providing up to date information to the wider staff team.

● Assist the Finance Manager in maintaining financial reports to enable tracking and monitoring of spend and in reporting to grant funders

Compliance

● Ensure your work is carried out to the required quality standards and adhering to internal financial management procedures.

● Provide documentation to facilitate programme operations, including grant documents and funder reports.

● Support the Finance Manager in ensuring the charity is compliant with contractual and legal obligations.

Accountability and relationships

The Finance Assistant will be accountable to Church Action on Poverty’s Finance Manager; and will work closely with the core office team and other members in the team. They will also have a working relationship with staff from suppliers, partners and volunteers. They will be expected to attend regular staff meetings and supervision sessions.

Other details

Duration:  Permanent contract with six month probationary period.

Hours: 21 hours per week including very occasional 'unsocial' hours, weekend working and overnight travelling for which Time Off in Lieu is provided.

Salary: £28,624 pa pro rata (Scale C point 14 based on NJC pay scale) paid monthly on the 14th day of each month.

Benefits: Church Action on Poverty operates the Nest auto-enrolment pension scheme, and contributes a 10%                                      employer contribution provided the staff member commits to making a 5% employee contribution.

Cash plan health insurance fully funded for staff and dependents.

Holidays:  25 days’ annual leave pro rata plus statutory holidays.

Location: Offer of hybrid working on a flexible basis from home or/and at our Salford office.

FareShare GM redistributed an amazing 1,929 tonnes of surplus food to 306 community groups, supplying 4.6 million meals to those in need in 2023/24.  Working with FareShare UK, we help unlock good food from a wide variety of national and local food suppliers, food that otherwise would have gone in the bin.  We support diverse groups including those catering to the elderly, young families, the BAME community, disabled individuals and those facing homelessness or other forms of poverty.

It’s a busy operation with a lot of moving parts: you’ll take ownership for the smooth running of the Allocations office, supervising the distribution of surplus food to our Community Food Members.   By working closely with the Warehouse team and drivers, you’ll help ensure the timely, accurate and food safe compliant deliveries and collections, optimising our income whilst minimising food waste.

To be a success in this role, you’ll need to have experience in a busy office or operational environment, great communication skills, and experience supervising and motivating staff.  You’ll need to be able to adapt to regularly changing priorities, happy to get involved where needed and constantly reviewing daily targets to keep the team on track.  Ideally you’ll have some experience with volunteers (or have volunteering experience yourself), and/or in the not for profit sector working with disadvantaged groups. 

Reporting to the Fundraising Manager, the Fundraising Executive is an integral part of the Fundraising team, providing outstanding administrative and general fundraising support. The Fundraising Executive manages all incoming fundraising enquiries and provides excellent customer care and stewardship to our third-party event supporters. This is a busy role, supporting colleagues across multiple areas of fundraising, including events, third-party, mass, and trusts fundraising.

In this role, you will undertake all key administrative, database and financial duties to ensure the smooth running of team processes and procedures.

The role provides an opportunity to develop fundraising knowledge and is perfect for someone who has a passion for building income, relationships and delivering excellent supporter care. As this is a people-facing role, you will be working with supporters over the phone, online, in writing, and face-to-face, to ensure our supporters receive the ultimate supporter journey and experience.

The post holder should have a full clean driving license and be willing to travel and work occasional evenings and weekends.

This is a fantastic opportunity for a passionate fundraiser to make a real difference to children with high needs living in the highest areas of deprivation in the UK.

The Ripple Pond supports adult family members of physically and/or psychologically injured British Armed Forces personnel and veterans.

We value your individuality, skills, professionalism, and passion for making a difference in this role.

We don’t measure candidates by age, gender, background, accent, community, sexual orientation, or heritage.

We understand that few people will arrive fully equipped to meet every requirement of this role on day one.

What matters is that you are an excellent communicator- someone who listens well, manages time effectively, and demonstrates resilience.

You must be comfortable discussing challenging topics, this includes facilitating conversations around issues like addiction, mental health, suicide, menopause, domestic abuse and the complexities of family life.

Please note: The Ripple Pond is more than a charity - it’s a dynamic, supportive community that transforms lives. We thrive on care and exceptional communication, and we need someone who shares these values.

Key Responsibilities:

• Onboarding new Members (service users), understanding their needs, and providing tailored support.
• Delivering services primarily online/remotely, with occasional travel for networking, building partnerships, and attending events or meetings.

What We Offer:

As an organisation committed to accessibility, inclusion, and social mobility, we’ll support your well-being and professional development throughout your employment.

However, this role is intensive. Success requires inner strength, adaptability, and mental resilience.

Encouragement to Apply:

We view applicants as well-rounded individuals. If this role resonates with you but you’re concerned about gaps in your CV, qualifications, or experience, we encourage you to apply. We care about your potential as much as your background.

NOTE: Please ensure your covering letter explains how you meet the roles requirements as outlined in the Job Description and Person Specification Document (Attached)

We are looking to recruit a Mental Health Project Worker who will be based at our Cornerstone Day Centre, a community centre for people who are homeless or at risk of homelessness. The project worker will actively promote and support the aims and objectives of the Cornerstone Health Hub and the Cornerstone Homeless Mental Health Project.

The Mental Health Project Worker will help to develop the service as a psychologically and trauma informed service, focusing on achieving mental health outcomes establishing positive, effective links and referral pathways with mental health services. You will work in the drop-in identifying people in need of mental health interventions, recognising when mental health is deteriorating, or urgent treatment is needed and will take appropriate action.

You will have a strength-based approach and experience of working in a community mental health setting with people who have complex needs and will contribute positively to the multi-disciplinary team.

Additionally, you must be a mental health nurse or have an equivalent professional mental health qualification along with excellent communication skills, good IT and administration skills with knowledge of effective mental health interventions and referral pathways.

The hours of the role are flexible but to be worked with the core working hours, 9am – 5pm Monday to Friday.

If this sounds like the next step you are looking for and you would like to work in a service passionate about supporting people to improve their mental health, then we would love to hear from you! 

Service Delivery Lead

We’re looking for an enthusiastic and motivated individual to work alongside the current Service Delivery Lead and wider service delivery team across North East and Yorkshire.

This is a part-time, remote working role covering North East and Yorkshire.

Position: S11221 Service Delivery Lead

Location: Home-based, North East and Yorkshire. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings).

Hours: Part-time, 21 hours per week

Salary: £30,000 per annum

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 2 February 2025

Interview Dates: 12 and 13 February 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

You will ensure effective delivery of high quality stroke support services within the locality area, to enable stroke survivors and their carers to receive the best possible support to rebuild their lives after stroke.  The Service Delivery Leads report to the Associate Director for North East and Yorkshire.

As a member of the North East and Yorkshire leadership team, you will be working within their Team Agreements. These will be shared as part of the recruitment pack, and form part of the recruitment process.

About You

You will have a proven record of:

• Management experience in relation to service delivery

• Experience of working in partnership with other organisations, ideally in health and social care/the NHS

• Experience of leading high performing teams with paid staff and volunteers and experiencing in growing and developing staff, volunteers and teams. 

• Excellent communication skills

• Ability to effectively balance a number of competing priorities, an agile and flexible approach to workload, and balanced decision making skills

This role requires travel across and within the North East and Yorkshire locality.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further 

information on the role. 

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. 

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt. 

Everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

The charity provides specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

Join the only charity in the UK providing lifelong support for all stroke survivors and their families, providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

The team are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of our supporters and donors that this vital support can be provided. 

The Association is driven by ambition to improve the lives of everyone affected by stroke. This means they are determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of its people. Guided by an approach to solving inequity in stroke, the organisation is prioritising listening to, and learning from, lived experience across the charity.

The organisation is working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. Particularly from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the charity works.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and is committed to continuously improving its diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Service, Service Delivery, Stroke Support, Service Lead, Service Delivery Lead, Stroke Support Lead, Service Manager, Service Delivery Manager, Stroke Support Manager, Stroke Service Mangaer, Stroke Service Lead, Stroke Delivery Service Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About Gaddum

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester. Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can not only build resilience, but identify further risks, providing preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities. Our aim is to empower and enhance the lives of the people we exist to support.

About the Accelerating Reform Fund

The Accelerating Reform Fund is a new initiative which aims to transform social care services, making them more responsive to the needs of the community. It is a national programme, with 42 regions allocated to have their own projects. Greater Manchester is one of the ARF regions. The ARF has a particular focus on unpaid carers and aims to boost short-term breaks for carers and improve hospital discharge processes. This work is made possible by Department for Health and Social Care grants. As an organisation, Gaddum has supported and collaborated with unpaid carers for many years, so we’re excited to bring our experience to the table. This role will be based in the Manchester team working to improve hospital discharge processes.

Job Summary

To develop and ensure safe discharge planning and information for patients and unpaid carers. To embed procedures to raise awareness of the needs of carers in a secondary care setting, working in partnership with the discharge, virtual and enablement teams. To empower carers to be involved in the discharge process.

Job Purpose

The purpose of this role is to provide operational leadership and oversight of the Carers Hospital Discharge Pilot in Manchester. The role involves line-managing a team of three Hospital Discharge Workers across multiple hospital sites, ensuring effective collaboration with hospital staff and community services to support carers. The aim is to enhance the identification and referral of carers, ensuring timely and appropriate support to prevent carer breakdown and facilitate smoother, safer, and more efficient hospital discharges. By fostering strong relationships with health teams, discharge teams, and local services, this role bridges the gap between secondary care and community resources, contributing to improved outcomes for carers and patients alike.

Hours: Full-time

Pay: £40,000 - £42,000 based on experience

Duration: 10 months

Location: UK-Med Office, Manchester, UK (Hybrid Working) or remote working options within +/-2 hours of UK Time

Are you passionate about developing and coordinating innovative capacity building approaches for complex humanitarian contexts? Could you be our new remote Capacity Building and TeleHealth Project Lead?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

As the focal point for UK-Med’s Telehealth and Capacity Building in Sudan project (REACHES Sudan), the Project Lead will play a critical role in delivering this 10-month initiative, funded by the Sudan Humanitarian Fund and in collaboration with Relief International. The project aims to provide integrated, life-saving healthcare to vulnerable populations in Sudan through innovative remote telehealth and capacity-building interventions.

The Project Lead will focus on designing and coordinating impactful training programs for healthcare workers, ensure learning is aligned and developed based on real-time needs, and managing digital capacity building and telehealth delivery platforms. This role includes working closely with the Health Advisor and senior leadership to develop and document UK-Med’s telehealth methodology, paving the way for sustainability and future use in emergency response programming.

The ideal candidate will have a strong background in learning and capacity building, preferably with experience in designing and piloting new training methodologies. Ideally you will be able to use your experience in humanitarian programming to ensure that solutions are fit for purpose, impactful and accessible in complex humanitarian emergencies. You will have excellent project management skills and the ability to adapt to evolving needs.

A positive, flexible, and solutions-oriented approach is essential, as is the willingness to support in-person training delivery when required.

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference.

How to apply

We strongly recommend that you read the Candidate Information Pack – Project Lead - Telehealth & Capacity Building - December 2024 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Please apply below, as soon as possible and no later than Friday 17th January 2025

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

About us

REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.

REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.

With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector referral officer to help us deliver on our mission and vision.

REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.

The Role

The Referrals Officer role is critical to the charity. It ensures that our referral process is managed effectively for our clients and branches.

This is both an internal and external role. The person in this role is the first point of contact for all referral queries. You will assign referrals to branches, liaise with clients and volunteers, and maintain our CRM system.

We are seeking a strong people person with at least two years of experience operating and maintaining a CRM system regularly (ideally Salesforce). Experience working to develop a CRM system and client journey would be advantageous.

As a small charity, you will thrive in a busy environment, have excellent prioritisation skills and have a positive ‘can do’ attitude. We are a supportive team, and you will work closely with our Operations Manager and wider volunteer delivery colleagues to help REMAP support our clients and branches across the UK.

About You

We want you to bring relevant experience, passion, dedication, positivity, and flair to our work.

To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands. Ideally, you will have experience dealing with enquiries from health professionals and vulnerable clients.

You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.

Additional information about the role

Place of work: Fully remote, with occasional 2/3 nights away for year-round events.

Working Hours: Full-time, 37 hours per week

Salary: £26,000 – £29,000 dependent on experience

Holiday entitlement: Begins at 25 days per annum, in addition to public holidays.

We are a Disabled Confident employee.

Closing date for Applications: 11.59 pm Sunday 19th January 2025

Interviews: Formal interviews for the role will be held on the week commencing 3rd February 2025.

NAPAC is seeking Call and Email Handlers for our support services in Stockport

NAPAC provides the only free national support service for adult survivors of all types of childhood abuse. We offer specialist, confidential support to all adult survivors of any type of abuse, operated by experienced staff and trained volunteers.

We are looking for new colleagues who are empathetic and resilient with a real passion for supporting people through their healing journey. We want our team to reflect the diversity of the people we support, and actively encourage applicants with different lived experience.

NAPAC works closely with the criminal justice and public health sectors. We support survivors to navigate and understand their options with criminal and civil law, and in healing and recovery. Choice is key, and our website provides a lot of free information for survivors and those supporting them. 

As a trusted public-health organisation, people use NAPAC’s services to support their overall health and wellbeing, to build and improve their resilience, and to be able to make brave, positive choices every day – including asking for help when they need it.

Those using our services ask for support with a range of concerns, including anxiety, depression, isolation, navigating relationships, dissociative identity disorder, reporting to the police, domestic and sexual violence, boundaries, and complex post-traumatic stress. For many, contacting NAPAC is a first step to recovering from trauma and leading happier, more fulfilled lives.

NAPAC support service often hear from adult survivors that are disclosing their childhood abuse for the very first time, so sensitivity, safety and confidentiality are highly important.

So, if you are someone who is looking to make a real difference in the lives of the people we support by empowering them through emotional support, and understanding, then this job role is perfect for you.

As a support line Call Handler, you will be a key member of our dedicated team, providing emotional support and a safe environment for callers with a wide range of complex issues.

NAPAC offers full training and hands-on support for call handlers with every call they receive. You will use the knowledge and skills you’ve developed through our training to explore issues relating to childhood abuse and it how it effects adulthood and signpost callers to relevant resources and services that can provide more in-depth support. Calls are caller-led, and you will be there to empower each caller to take back control in their lives.

Key Responsibilities:

• Follow confidentiality and safeguarding policies
• Provide appropriate signposting to external services in accordance to callers identified needs.
• Ensuring that key record keeping is maintained to the required standard and contributing to service monitoring requirements
• You will have the emotional resilience to be able to support individuals who may be severely distressed, experienced trauma, and people who may be at risk of harm.
• The ability to think on your feet to support callers who may call during panic attacks or flashbacks
• Excellent communication skills, spoken and written.
• Providing email support to individuals.
• Being flexible in your approach to your work in line with changing and growing needs of the support service.
• To be Caller led and be able to keep your own personal boundaries whilst working in your own unique way.

Salary: £26,520 per annum, pro rata, plus pension and an employee benefits package.

Hours:  17.5 per week (0.5 FTE) to be worked flexibly across the week, in person. Remote and hybrid working is not available for this role.

Contract: One year, with possibility of extension subject to funding.

Closing date for applications: 10am Monday 3 February 2025. Shortlisted candidates will be contacted directly. 

Application is by completion of the NAPAC application form. CVs cannot be accepted.

Full information and the application form can be downloaded from our website.

We are looking for a warm and self-motivated Engagement Officer to lead community and volunteer engagement, and manage our social media platforms at SOFT UK. In this position, you will engage with the existing SOFT UK community, strengthening and deepening this relationship. You will also build new relationships, thus building our community. You will also engage with volunteers, ensuring their volunteer journey is seamless and successful.

The ideal candidate will be an excellent communicator and be highly adaptable, happy to facilitate a video call with SOFT UK families in the morning, and then engage with volunteers in the afternoon! They will be self-motivated and confident to work from home.

SOFT UK       

The Support Organisation for Trisomy 13 and 18 UK (“SOFT UK”) is a not for profit charitable organisation structured as a charitable trust for the purposes of providing organisational support to those with first-hand experience of Trisomy 13/18 and other related disorders. The Board of Trustees (“the Board”) comprises the legal directors of the Trust. 

Main Responsibilities of the post

The Engagement Officer is responsible to the Charity Director for the management of engagement on behalf of SOFT UK, ensuring we are seen as professional, yet warm and welcoming to our service users.

In this role you will manage and maintain our social media strategy with support from our Communications Officer, seeking out new ways to communicate with our community.

These activities include, but are not confined to:

• Strengthening our relationship with current SOFT UK supporters, including families, fundraisers, and charity partners.
• Preparing, organising and facilitating regular video calls with SOFT UK families.
• Building new relationships, thus broadening our reach and impact.
• Engaging with SOFT UK volunteers through various media to ensure their volunteering experience is enjoyable and mutually beneficial.
• Working with the Charity Director and the Communications Officer to collaborate on content and engagement for Trisomy Awareness Month
• Working collaboratively to help organise SOFT UK Family Days.
• Work collaboratively to produce content for our SOFT UK social media channels and Youtube.
• Prepare detailed engagement activity reports.
• Develop our podcast/vlogcast strategy.
• Identify and attend relevant networking events and conferences, virtually and in person.

Furthering SOFT UK aims and objectives

• Be aware of the underlying principle of the charity’s work in ensuring that the needs and interests of SOFT UK’s families are fully recognised in all aspects of its work.
• Be aware of and comply with the organisation’s rules relating to Employment, Health & Safety and information security regulations.

On occasions the Charity Director may request the post holder to undertake other responsibilities consistent with those set out above. 

Person Spec

· Relevant experience in a similar role.

· Proven experience leading people or marketing is advantageous.

· Previous experience working in a 3rd sector organisation is advantageous.

· Strong knowledge of engagement practices and techniques.

· Outstanding written and verbal communication skills.

· Must be self-motivated, able to multitask and work well under pressure.

· Experience of using Zoom (or similar) would be beneficial.

About Gaddum

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester. Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can not only build resilience, but identify further risks, providing preventive support now and in the future. At Gaddum, we believe that by supporting individuals we ultimately help support entire communities. Our aim is to empower and enhance the lives of the people we exist to support.

About the Accelerating Reform Fund

The Accelerating Reform Fund is a new initiative which aims to transform social care services, making them more responsive to the needs of the community. It is a national programme, with 42 regions allocated to have their own projects. Greater Manchester is one of the ARF regions. The ARF has a particular focus on unpaid carers aims to boost short-term breaks for carers and improve hospital discharge processes. This work is made possible by Department for Health and Social Care grants. As an organisation, Gaddum has supported and collaborated with unpaid carers for many years, so we’re excited to bring our experience to the table. This role will be based in the Manchester team working to improve hospital discharge processes for Carers and will be based in one of the three hospital sites in Manchester (North Manchester General, Manchester Royal Infirmary, Wythenshawe Hospital)

Job Summary

To develop and ensure safe discharge planning and information for unpaid carers. To embed procedures to raise awareness of the needs of carers in a secondary care setting, working in partnership with the discharge and enablement teams. To empower carers to be involved in the discharge process.

Job Purpose

The purpose of this role is to support the early identification and referral of carers, ensuring they receive timely and appropriate support to meet their needs. The role focuses on enabling faster, safer, and smoother hospital discharges by addressing carer-related issues and providing clear referral pathways for hospital staff, acting as a critical link between secondary care and community services. By fostering collaboration with hospital staff and local services, this role contributes to the prevention of carer breakdown, reducing the risk of hospital readmissions and ensuring a seamless transition from hospital to home.

*Please note this is a homebased role - homebased staff are welcome to work from any King's Trust office as they wish.

As The King’s Trust International enters its 10th anniversary year and aims to expand its reach, we have an exciting opportunity that will be pivotal in strengthening the finance function for the charity.

You will be working closely with our Senior Head of Finance and existing Finance Executive to provide support to the charity across all aspects of financial management.

With a particular focus on supporting the fundraising teams and income recognition, this role will work closely with fundraising colleagues to record, analyse and accurately forecast income for King’s Trust International and its newly established trading subsidiary.  You will lead on all aspects of management accounting for the trading subsidiary and support with the preparation of the financial statements.

Your excellent communication and interpersonal skills will enable you to build effective relationships with all colleagues across the organisation and your excellent planning and organisation skills will enable you to prioritise and multitask in this busy and multifaceted role.

Perks for working at The King’s Trust International:

• Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave and pro rata entitlement for shared parental leave. Receive 8 weeks full pay for paternity leave.
• Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance including compressed hours and hybrid-working (part office - part home based) or working from home options.
• Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• A free employee assistance programme (EAP) to support your mental wellbeing.
• KTI will contribute 5% of your salary to the workplace Pension Scheme
• Generous life assurance cover (4 x annual salary)
• In-house and external training opportunities available throughout the year

King's Trust International is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks (or international equivalents) in accordance with the Codes of Practice for all roles within King’s Trust International, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

In further support of a Safeguarding First approach we are signatories to the Misconduct Disclosure Scheme. The Scheme facilitates the sharing of misconduct data between employers. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her/their understanding of these recruitment procedures.

We are committed to equitable work practices and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian, Mixed and other Ethnic candidates which are currently under-represented throughout King’s Trust International. As a disability confident employer, we will interview applicants that meet the essential criteria who have declared a disability. Please let us know if you need any adjustments at the interview stage.