Community Support Manager Jobs in Manchester

As Volunteer Outreach and Partnerships Officer, you will be working closely with our Communities and Volunteering Manager and the wider north of England team to support the development and delivery of a plan for local volunteering and community engagement. You will explore and develop partnerships with local communities and identify volunteering opportunities that will enable us to reach more people and drive forward positive change. You will be an excellent communicator and be passionate about volunteering and supporting volunteers, local groups and communities to develop and grow. You will have a good understanding of how volunteers can support the work of charities and have a creative approach to creating accessible and workable volunteer opportunities that meet the needs of an organisation and the diverse populations we serve across our region.

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can not only build resilience but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities. Our aim is to empower and enhance the lives of people in Greater Manchester. We currently work in four Greater Manchester authorities, Manchester, Rochdale, Salford and Stockport.

Job Purpose

The postholder will be responsible for two key organisational areas:

- Practice Education to an allocation of student social workers: 80% of workload
- Support with induction planning and administrative tasks relevant to the student placement programme: 20% of workload

The postholder will be responsible for providing student social workers with effective, high-quality supervision and support throughout their practice placements and maintaining accurate records of student work undertaken to inform holistic assessments of students’ practice. This role will entail stakeholder engagement both with internal leaders and external partners. The role will involve maintaining close working relationships and crossover workstreams with the Business Support Team, Health & Safety systems, and compliance responsibilities.

Main Duties and Responsibilities

• Student Social Work Placements:
• Maintain relationships with key placement providers through provision of high-quality practice education,
• Practice Educate placements for their entirety at the charity,
• Write reports relating to the above.
• Support a continual and iterative induction process with support when inducting students to all relevant systems – utilising experts across the organisation to deliver elements of the package,
• Work in partnership with Business Support to implement appropriate systems relating to e-learning and hand over to line management during induction,
• Support the arranging of accounts, in partnership with the Business Support Team to enable new users access to the organisation’s systems.

The details contained in this job description, particularly the principal accountabilities, reflect the content of the job at the date the job description was prepared. It should be remembered, however, that it is inevitable that, over time, the nature of individual jobs will change; existing duties may be lost and other duties may be gained, without changing the general character of the duties, or the level of responsibility entailed. Consequently, this job description may be revised from time to time.

All staff are expected to work within all Gaddum policies and procedures.

The Role: Operations Manager

We are seeking an inspiring and dedicated Operations Manager to play a key role in our organisation, leading and supporting our passionate staff team of eight people and managing daily operations at M13 Youth Project, supported by and reporting to the Founder.

You will lead on the smooth running of operations, working closely with youth work staff to nurture a trusting, inclusive and dedicated working culture, which enables staff and young people to feel safe, valued and hopeful and to develop excellent work together.

You will be responsible for overseeing the ongoing development of our staff team, including scheduling staff and activities, managing working hours and absence, line managing staff, supporting recruitment, induction, disciplinary and grievance processes and being the first point of contact for the team.

This role requires experience and capability in managing processes and people, with good organisational skills, attention to detail, emotional intelligence and dedication to completing tasks. Empathy, good sense, creativity and ability to manage competing priorities are essential, along with the ability to co-design solutions to effectively manage any issues arising in the office environment, whilst ensuring high quality youth work and excellent external relationships with partners.

Whilst knowledge of and previous experience within a youth and play work context is not a requirement, you will have an appreciation of and commitment to seeing children and young people’s lives enriched, and to developing an understanding of our approach to youth and play work. If required, the Founder will continue as Designated Safeguarding Lead and professional practice supervisor of youth & play work staff.

Diversity, equity, inclusion and anti-oppressive practice are important to us at M13 Youth Project across all areas of the organisation and we welcome applications from people of all backgrounds.

Your key role in effectively managing operations will free up the Founder to lead and focus on overall finance management, fundraising and on the strategic leadership, evaluation and development of M13, our Trustees and youth board, and the A6 Youth & Play Partnership, which M13 leads.

This is an exciting role for someone eager to make a significant difference to an amazing youth work charity: maintaining our high standard of work; supporting our 30th Anniversary celebrations; contributing knowledge, skills and passion to enhance and develop our current and future operations; and leading a team that creates life-enhancing youth and play activities that support the safety, growth, joy and well-being of children, young people and young dads.

Please refer to the Recruitment Pack for the full Job Description and Person Specification, available on our website and when you click the apply now button.

About The Role
Alzheimer’s Society, the UKs leading dementia charity is looking for an IT Project Manager who will play an important role in shaping the Society’s technology future.
This role provides an exciting opportunity to join our IT team in one of the most dynamic and fast growing charities in the sector. This role is critical in delivering IT projects that will support the delivery of our IT Roadmap and our ambitious new strategy. Working autonomously, the IT Project Manager will be responsible for leading and managing the scheduling and delivery of technical IT tasks, projects and technical components of larger projects.
This is a technical role and the post holder will require technical skills and knowledge.
Projects will be managed in accordance with the Society’s project management methodology, based on Prince2. The Society is also starting to use elements of Agile methodology in their implementation and the methodology is being updated to reflect this.
About you

- Extensive experience of end-to-end Project Management within a technology environment.
- Robust knowledge of good design, development and testing to enable robust discussions with technology resources and suppliers on the project.
-  Experience of commercial negotiations with suppliers to input into contracts for project delivery.
- Demonstrable change management and leadership skills, and the ability to apply them to implement new systems and redesign work.
- Experience of business analysis, process mapping and re-engineering.
- Significant experience of delivering complex projects of technology change that have lasting and significant impact on an organisation

We’re looking for someone who will share the drive, ambition and passion of our IT Team to develop positive cross-functional relationships, and act as a trusted partner to support our Help and Hope strategy.
You will also have:

- Demonstrable experience of developing and maintaining key relationships across functions within an organisation;
-  Strong organisational and timekeeping skills, with demonstrable experience in prioritising request and managing expectations.
- Experience using Microsoft Suite of products and collaboration tools.
- Considerable experience of working collaboratively and being able to prioritise your workload effectively, whilst remaining solution focussed throughout your areas of work.
- Strong interpersonal and interpretation skills, allowing you to have open jargon-free conversations with the business.
- Attentive listening skills when gathering critical requirements or understanding the basis of user concerns that are being articulated.
- Excellent attention to detail.
- Experience of working as part of a team, supporting colleagues when there are deadlines, and knowing when to ask for help.
- Ability to take initiative, be a self-starter and incredibly motivated.
- A ‘can-do’ attitude, be enthusiastic and passionate.

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Role description

The Communities Lead is a critical role in developing and delivering the Centre for Excellence in Community Investment, facilitating its national and local thematic networks, engaging with colleagues across and beyond the social housing sector and identifying potential opportunities for collaboration. We’re all about fostering communities of practice and supporting the sector to have a transformative impact in local communities it works alongside across the UK.

Working closely with the Head of Communities and Projects, the Communities and Network Lead will ensure that the activities of the Centre’s networks align with and inform the overarching strategy of the Centre for Excellence in Community Investment. Our networks are spaces for learning, collaboration, problem solving and building positive social impact.

As well as providing a light touch secretariat function to the networks, the post-holder will coordinate activities, identify potential speakers and liaise with network chairs to deliver programmes of work that engage and generate impact.

The Communities and Network Lead will be comfortable representing HACT and the Centre externally, identifying emerging trends and working with the Head of Communities and Projects, and other HACT colleagues, to support the delivery of a programme of work that delivers lasting impact across the social housing sector at a national level.

Key responsibilities

 • Leading the development and delivery of the Centre for Excellence in Community Investment’s numerous networks, involving people across the housing sector in agreeing each network’s purpose, governance, membership and activity.

• Work closely with the Head of Communities to ensure that network activities align with and inform the overarching strategy and aims of the Centre for Excellence in Community Investment.

• Identify new opportunities for collaboration, working with network members to understand the outcomes they hope to achieve and with the Head of Communities and Projects and the Head of Business Development to develop potential project proposals.

• Developing and delivering project plans for each network, collating relevant metrics in order to report on progress internally and to project funders, as required.

• Support network groups, organising meetings, liaising with participants, involving them in key decisions, reporting on progress, shaping workplans.

• Identify new individuals, groups and organisations that will be of interest to the networks.

• Identify needs and opportunities across the community investment sector for capacity building support, consultancy and subscriptions.

• Collaborate closely with HACT’s marketing colleagues to share regular news and opportunities with our partners and to help share the stories of community investment.

• Represent HACT and the Centre in external sector events and other relevant forums

• Actively building your profile across the sector through speaking engagements, posts to social media, and HACT communications channels, by working with colleagues to identify and develop content out of your insights from network meetings.

• Staying abreast of social housing sector issues and discussions and feed these into HACT work.

Location: Remote working with travel to London and other partners of the UK to meet partners and colleagues as required

Person specification

 Essential:

• Experience of group facilitation and effective chairing of meetings in multi-agency settings.

• Experience of organising events, meetings and networks.

• Experience working on projects that have a national reach.

• Excellent organisational skills and familiar with using project management tools to juggle multiple workstreams.

• An enthusiasm to work at the cutting edge of new thinking, to be curious and confident about new ideas and willing to learn.

• Experience of engaging, communicating and building relationships with a wide range of stakeholders at different levels.

• Ability to be flexible, adaptable and to thrive on the challenge of working in a developing area.

• Knowledge of community investment and the role social housing plays in communities.

• At least three years’ experience working in social housing or an associated sector.

• Ability to identify, conceptualise and propose projects that respond to emerging opportunities.

Desirable:

• Ability to communicate complicated ideas in simple terms, including experience of developing content.

• Research and evaluation skills.

• Experience of working in a role or setting that supports training and learning & development

• Knowledge of co-production and community engagement practices.

HACT and community investment

 Our reputation in this space is founded on:

• the Centre for Excellence in Community Investment, a virtual centre we established in 2018, through which we provide webinars, conferences and thematic and regional networks;

• our UK Social Value Bank, and Social Value Insight tool, that enables organisations to model, monitor and measure the impact of their community investment activities;

• our Local Data Insight tool that enables organisations to understand the needs of local

• the Green Skills Programme, established in 2023, through which we are working with local housing associations, local stakeholders and specialist training providers to deliver green skills training in Bournemouth, Christchurch and Poole;

• energy support for social housing residents: since 2020, we have distributed over

£5.75 million in energy support to social housing residents through a network of over 280 housing associations and charities across the UK.

• our research and consultancy services, including local needs analyses, service evaluations, community engagement and community investment strategies.

About HACT

Innovation in housing: it’s what we’ve always done

As the charity of the social housing sector, we have supported the transformation and development of housing providers for over 60 years.

We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives. To us, housing providers are at their most successful when focused on the social value they create and meeting the needs of their residents and investing in their thriving communities. We exist to help them do this.

• From our inception in 1960, we’ve been pioneers in driving change and creating key innovations – from the first HA’s to setting up Shelter to introducing Care and Repair

• We’ve created, supported and provided grants to numerous HA’s who are now part of the housing sector’s most respected organisations

• Our passion drove and continues to drive transformative action including the introduction of the Social Value Bank, the UK Housing Data Standards and the Centre for Excellence in Community Investment

HACT prides itself on its attractive Employee Value Preposition, which includes:

• Benchmarked salaries

• Working from home

• Flexi time working / TOIL

• Yearly annual leave increase

• Interest-free loans

• Christmas break

• CPI annual increase

• Personal development fund

• Mentoring and job shadowing

• Long service benefits

• Volunteering

• Continuous improvement

• Glasses and eye health

• Flu vaccinations

• Pension and life insurance

• Enhance maternity and sick pay

• Perkbox business rewards

The Operations, Fundraising and Communications Manager will:

• Manage the internal operations of the organisation and ensure that the Board of Trustees meets its legal obligations.
• Manage the external profile of High Peak Community Arts, in order to maintain and increase the sustainability of the organisation, through increased visibility and income streams.
• Take joint responsibility with the Board of Trustees and the staff team for the ongoing development of the organisation.

Do you have proven experience of managing CRM databases with a good understanding of how to configure, maintain and develop systems to support business strategy, processes and reporting requirements? Then join Shelter as a Supporter CRM Manager and you could soon be playing a crucial role at the heart of our Business Enablement team.

About the role

Right now, we’re looking for a database expert with experience of managing and developing CRM systems such as Microsoft Dynamics or Salesforce. Day-to-day, you’ll be responsible for engaging a diverse database community, helping them to get the most out of the system and working together to identify system improvements.  Using your experience of effective Helpdesk management you will provide an excellent support service to our CRM users.  We’ll also rely on you to ensure business requirements for CRM changes are properly gathered, understood and translated into efficient and effective technical solutions and tested thoroughly before deployment.  Exploring new ways to improve the quality of the data, you’ll be proficient in data quality monitoring and able to interrogate and update large data sets when required – all are aspects of this interesting and varied role.

Apply to be part of our team and be the change you want to see in society. 

Benefits  

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. 

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own. 

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. 

About the team 

This role sits within the Business Enablement team within Shelter’s Technology & Data (T&D) Department, which is made up of 30+ people based across the country with bases in London, Sheffield, and Edinburgh. The T&D Department is accountable for developing and leading Shelter’s technology and data strategic priorities, providing a secure infrastructure, management of data and insight to underpin strategic outcomes, delivery of technology change projects, data governance and the provision of support for a range of software, systems, and platform tools. 

About Shelter 

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. 

We exist to defend the right to a safe home. Because home is everything. 

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. 

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. 

Safeguarding statement 
 
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.  

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. 

Location: Hybrid or Home

Salary: £44,000

Contract: 24 Month Fixed Term Contract

We are looking for an experienced Project Manager to lead the delivery of "On track for inclusive train travel", a research, scoping and piloting project. This partnership project, funded by Motability Foundation and delivered alongside Community Rail Network (CRN), aims to make rail travel more accessible and inclusive for disabled people, including those with sight loss.

You'll be working to co-create an effective, tested, adaptable model for training, learning & culture change that can be deployed across the railways. This will ensure blind or partially sighted and disabled people always feel confident and supported when using rail.

You will act as the overall project manager of this complex and exciting project, including working closely with CRN and two of their locally-focused member organisations, Community Rail Lancashire and Gloucestershire Community Rail Partnership. While RNIB is the lead partner in reporting terms, this project represents a substantive partnership of the four organisations coming together to form one cross organisational team to deliver on the brief.

This is a fixed term contract of 2 years, and will be suitable for homeworking, or hybrid working at any of our RNIB offices across the UK.

What you'll need to succeed in this role

Strong Project Management experience, but particularly in user-focussed, innovative projects.

You'll have experience of collaborative, constructive working with partners as you will be building effective partnerships founded on trust and respect.

You'll be highly organised and passionate, with the ability to drive projects from the front and delivery on time and to budget.

You'll be experienced in working in a structured project management environment and utilising a project methodology.

We are looking for resilient, resourceful, and adaptable people to share our passion to make our work happen. This is an opportunity to gain fantastic experience in a major Third Sector organisation and play a key role in how services are delivered across the UK.

It would also be great if you have experience of delivering projects where training was a core component, or within the transport sector.

What We Offer

RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.

For more information on our available benefits, please visit our .

If you are having trouble applying online or would like more information, please contact us on .

How to apply -

If you would like to apply for this great job opportunity, please review the documents linked below, then select "Apply Online" at the bottom of this page and complete our application form, telling us how you meet the Specialist Skills, Knowledge and Experience criteria (Section 1 of the person specification in the Job Description). Guidance for completion can be found on each page of the application form. The hiring manager will not be shortlisting applications without a supporting statement.

We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.

Fundraising Manager

We’re at an exciting stage of expansion and are looking for a passionate and driven individual to lead our income generation strategy. In this pivotal role, you’ll collaborate closely with the CEO and leadership team to shape and execute a dynamic plan that ensures sustainable growth and long-term impact.

Role Description

The role holder will be a confident natural leader able to clearly set out and communicate a compelling future income generation direction for TDS. Additionally, the role holder will be a critical thinker who utilises real time data and past and future trends to make informed decisions, analyse past and current results in order to identify emerging opportunities, and embraces a continuous learning mindset that values both successes and failures.

Role tasks

• Update and oversee TDS’ fundraising strategy, plans and related targets by consulting with and securing the support of our Fundraising group.

• Work closely with the CEO to explore new fundraising initiatives and then evaluate and monitor progress vs goals.

• Support the CEO in identifying, developing and writing bids and grant applications. • Identify, develop and maintain relationships with community and corporate partners that support fundraising, pay as you earn, gifts-in-kind and volunteer engagement.

• Oversee fundraising events and activities undertaken by community and corporate partners, groups and individuals.

• Inspire the TDS fundraising staff and volunteer team, fostering a culture of ownership and accountability for income generation.

• Drive a refreshed telemarketing campaign to identify, acquire and engage corporate partners.

• Manage a team of volunteer Fundraisers who will help to deliver against actions in the fundraising plan.

• Review, refresh and guide TDS’ external communication strategy.

• Working closely with the CEO to represent Together Dementia Support across agreed public events and platforms.

• Develop and maintain supportive relationships with the Board of Trustees and lead interactions with the Fundraising and Communications groups.

• Create a positive TDS supporter experience that encourages sustained engagement through good stewardship.

• Work in a manner that always facilitates inclusion and empowerment, particularly of people with dementia and their carers.

• Provide reports for the CEO and the Board of Trustees.

•Any other role-related tasks as required by the CEO.

Please visit our website to download the recruitment pack and find out how to apply. We can only accept applications that contain a CV and covering letter explaining how you fit the job specification.

We are looking for an ambitious, experienced and creative fundraising expert who is committed to building upon a strong programme of fundraising whilst bringing in new initiatives to see the charity's income significantly grow.

Reporting to the Head of Fundraising, the post holder will work across multiple income streams, to develop innovative products and tools to engage our supporters and maximise and grow our income generation strategy and lifetime value of our supporters. You will develop high-level community and third-party relationships and events that lead to long-lasting relationships and long-term support for Dreams Come True.

Strategy & Budget Management

● Work with the Head of Fundraising to deliver a strategy and Ops plan that covers Community, Events, Mass, and third-party Fundraising.
● Support the Fundraising Executive to project manage an existing portfolio of events and introduce new products to grow the programme, incorporating digital/virtual fundraising.
● Review the portfolio of events and build new income generation opportunities for 25/26 and beyond to uplift income and grow supporter participation.
● Set, monitor, and report against budget figures, feeding into forecasting and monthly KPIs, and reporting any concerns to the Head of Fundraising.
● Lead the development and growth strategy for third-party relationships and high-value community supporters.
● Undertake regular reviews of activity including ROI analysis, report progress v budget, and implement actions as required.
● Lead on Identifying new opportunities for community grant funding including but not limited to supermarkets, round tables, rotary, masons, golf clubs, sports clubs, and schools.
● To provide excellent analysis, evaluation, and reporting on fundraising activity to the Head of Fundraising, drawing conclusions and making recommendations for future activity.

General

• The ability to write and present compelling cases for support across a range of audiences.
• To keep up to date with the latest event trends and bring creative suggestions to the programme of work to continuously test and learn, engage new supporters and drive new income opportunities
• To work closely with Dream Team, to keep updated with Dream stories and use a range of methods, to effectively communicate these to all supporters
• To introduce new products to grow the programme - including digital/virtual fundraising and mass fundraising events.
• Manage the Fundraising Executive, ensuring they have a robust work and development plan in place.
• Support, motivate and develop fundraising volunteer roles, ensuring they have a clear understanding of DCT to enable them to represent the charity’s work effectively.
• Grow our Events programme, developing plans to recruit, convert, retain, and develop donors to deliver income growth across the portfolio.
• Diversify the organisation's overall regional events portfolio by leading product development.
• Manage the relationships with external event suppliers.
• Work collaboratively with the Head of Fundraising to build and grow existing fundraising digital products and generate new initiatives to drive income.
• Manage the Fundraising Executive to develop propositions for the wider community fundraising work.
• Provide talks and presentations to high-value community organisations.
• Provide support in other areas of Fundraising and the Head of Fundraising when required

Join GSG Impact as a Knowledge Manager and Shape the Future of Impact Investing

Are you ready to lead knowledge management and community engagement for a global network dedicated to sustainable development? At GSG Impact, we’re looking for a visionary Knowledge Manager to drive collaboration, build capacity, and evaluate impact across our network of national partners in over 45 countries.

This role goes beyond managing knowledge systems. It involves inspiring stakeholders, fostering innovation, and strengthening relationships across finance, business, government, and philanthropy. If you are passionate about impact measurement, strategic leadership, and empowering communities to tackle global challenges, this opportunity is for you.

We offer a dynamic and inclusive work environment with flexibility, competitive compensation, and the chance to make a real difference.

Apply now and be part of a movement shaping a more sustainable and equitable future.

Are you passionate about empowering communities to support those who are bereaved? Do you thrive on delivering impactful projects that make a real difference? If so, we have an exciting opportunity for you.
 
Prospectus is delighted to be supporting our client as they look to bring in a Part Time Project Manager on to the delivery of Phase 2 of the ‘Connecting Communities’ project.  This position is home based (with travel around once a month) and offered on a 6-month, 21-hour contract
 
About the Role

We are seeking an experienced and dynamic Project Manager to lead the final delivery phase of  ‘Connecting Communities’ Phase 2 Project. Building on the success of Phase 1, this role focuses on rolling out a community-based bereavement toolkit and training across 12 geographical clusters, alongside developing resources and supporting a network of Community Grief Champions.
 
This is a key role in achieving a national reach across England, Scotland, and Wales, with the aim of empowering communities to support bereaved individuals effectively.
 
Key Responsibilities

• Oversee the rollout of the Compassionate Bereavement Communities model.
• Deliver high-quality training and resources to support local communities.
• Lead and support Community Grief Champions in developing tailored community-based interventions.
• Coordinate stakeholders, including local groups, regional partners, and national funders.
• Manage project timelines, budgets, and evaluation activities, ensuring key outcomes are achieved.

What We’re Looking For

• Proven experience in community-based project management, ideally on a national scale.
• Strong leadership and coordination skills with experience managing volunteers.
• Knowledge of bereavement issues and the Compassionate Communities framework.
• Excellent communication, stakeholder engagement, and IT skills.
• A resilient, empathetic, and adaptable individual who thrives under pressure.

Are you a community-minded person who is self-confident, energetic, reliable and enjoys being outside?   

There are part-time roles available with community litter picking charity CleanupUK, who need help in their mission to engage people in looking after their local environment.   

If you have a few hours a week to spend encouraging local communities and organisations to litter pick, then this could really suit you.    

CleanupUK is recruiting eight Community Cleanup Champions to work closely with our partner organisations in one of the following areas, encouraging local litter picking via our Cleanup Hub network: 

1. Basildon 

2. Birmingham (North and Central Birmingham) 

3. Bristol 

4. East Anglia (Norwich, Fenland or Great Yarmouth) 

5. East Sussex (Bexhill-on-Sea and Hastings) 

6. Leeds 

7. Newcastle upon Tyne 

8. Rochdale & Oldham 

Cleanup hubs are spaces to store equipment for individuals and groups in the community to use. By hosting this equipment and loaning it out, Cleanup Hubs are championing volunteering in the community and promoting litter picking. 

CleanupUK provides equipment and promotional support to help Cleanup Hubs get started with litter picking and engaging local people.   

Cleanup Champions work closely with Cleanup Hubs and other partner organisations to encourage more people to get involved in litter picking locally. 

We are keen to find cheerful people, with a sense of fun, who care about the environment and enjoy chatting to people of all backgrounds.   

Main Purpose of the Role:   

• To increase the number of people borrowing litter picking equipment from the Cleanup Hubs in your local area. 

• To represent CleanupUK at a local level by attending litter picking events and supporting the development of the Cleanup Hub network.   

• To develop strong relationships with partner organisations in the community: 

• Supporting existing Cleanup Hubs to increase levels of engagement in their area by contacting new groups. 

• Research and develop potential new partner organisations. 

Key Tasks include:   

• Liaising with Cleanup Hubs and local communities.  

• Hosting and attending events and reporting back to CleanpUK’s Operational Team.   

• Helping to keep active records of the litter picking that is taking place. This includes: ensuring litter picking statistics are being logged online by hubs, taking photos for our social media channels, and making notes on our shared database. 

• Promoting the project locally, both on the ground and online.   

• Online research to help us to identify new community partners, and attending online or face to face meetings with new prospective partners. 

• Attending monthly team meetings online.   

• Developing an awareness of local funding opportunities and communicating these to our fundraising team.

• Occasional support to CleanupUK’s corporate partnership team may also be required such as leading a litter picking for a company.    

Please refer to the attached Job Description and Person Specification. Applications for the role can only be made via the CharityJob website.  The deadline for applications is Wednesday 29th January at 5pm. 

Supporter Development Officer

We have an excellent opportunity for a proactive and professional team player with outstanding communication, decision making and interpersonal skills and a strong customer service ethic.

Apply now and join a busy Supporter Development team who cover a number of areas including raffles, lottery, membership, regular giving, reactivation, consent management, gift aid and cash giving.

Position: Supporter Development Officer

Location: Remote (with monthly onsite attendance in Sidmouth)

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday

Salary: £30,515 per annum

Contract: Permanent

Closing date: Tuesday 28 January 2025

About the Role

As Supporter Development Officer, you will deliver campaigns and activities for the Supporter Development side of the Individual Giving team, successfully managing the supporter development activity in line with the agreed annual targets and the Fundraising Strategy. Working with the Senior Supporter Development Officer and the Supporter Development Manager, you will deliver the supporter development roadmap, continuously monitoring performance and making improvement recommendations.

Principle duties include:

· Managing integrated donor journeys on channels such as online, post and social, with a donor centric approach.

· Inputting into and delivering the Fundraising Strategy within the Supporter Development Team.

· Working within the Supporter Development Team to deliver a donor centric lifetime value optimised approach.

· Report on the targets and KPIs of campaign activity.

· Applying a test and learn strategy for supporter journeys, and sharing learnings with the Supporter Development Team, upskilling team knowledge and experience within key areas of delivery.

· Project managing campaigns and activity including expenditure budgets.

· Working closely and in partnership with The Donkey Sanctuary’s external agencies to deliver campaign activity.

About You

With experience of working with databases and spreadsheets, you will have a high level of data protection/GDPR knowledge and meticulous application.

You will also have experience of:

· Demonstrable experience of managing fundraising or customer service campaigns and activities.

· Project management experience.

· A proven track record of working within a team environment with complex internal stakeholders.

· Experience of managing direct marketing budgets and of supporting direct marketing analysis to enhance the performance of channels, products, and specific appeals.

· Knowledge and experience of CRM systems.

· Able to maintain a high level of accuracy and attention to detail whilst working with a number of conflicting demands and deadlines.

What you get in return…

· Competitive pension.

· Life assurance.

· 31 days holiday (including Bank holidays), rising to 34 with each full year of service.

· Wellbeing team.

· Recorded Pilates classes.

· Long service awards.

· Healthshield plan

· Free parking.

· Subsidised restaurant and shop.

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Fundraising, Supporter Experience, Supporter Care, Customer Service, Project, Project Management, Fundraising Officer, Supporter Experience Officer, Supporter Care Officer, Customer Service Officer, Project Officer, Project Management Officer, Customer Service Agent, Customer Service Executive, Customer Service Support, Customer Service and Fundraising Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation