Community Service Manager Jobs
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Direct Marketing and Fundraising Officer
This is an exciting and dynamic role within our Fundraising and Marketing department, offering the opportunity to make a significant impact on our public fundraising efforts. The role has been designed to support the Direct Marketing Manager [Acquisition] in managing and developing internal systems, coordinating projects, and providing essential administrative support to the team.
Please download the job description for full details
We are seeking a highly organized and proactive Direct Marketing and Fundraising Officer to join our Public Fundraising team. This role is integral to the smooth operation of our fundraising activities, particularly during appeals, where your coordination skills will be crucial.
Key Responsibilities:
Appeal Coordination:
- Assist the Direct Marketing Manager - Acquisition in keeping member agency fundraising directors and key suppliers up to date in the run-up to and during appeals.
- Update the fundraising and marketing team budget tracker, ensuring accurate financial tracking throughout the appeal process.
- Support the setup and management of Appeal Toolkits and Appeal Hubs, providing essential assets to staff, member agencies, and suppliers.
- Assist with the coordination and delivery of creative projects across all direct marketing channels, ensuring timely and effective execution.
- Work with the team to gather and report appeal results, providing updates to the Director of Fundraising and Marketing, Executive Team, and CEO’s office.
Ongoing Responsibilities:
- Organize and manage review meetings with suppliers’ post-appeal, contributing to continuous improvement efforts.
- Monitor and update core and appeal budgets, processing invoices and ensuring financial accuracy.
- Support the Director of Fundraising and Marketing in organizing and managing the Fundraising Director’s Group meetings, including diary coordination, preparing presentations, and taking minutes.
- Provide general administrative support to the Fundraising and Marketing team, including setting up monthly team meetings, organizing agendas, and coordinating away days.
To be successful in this role, you will need:
- Proven experience in project coordination and administrative support, ideally within a fundraising or marketing environment.
- Excellent organizational skills, with the ability to manage multiple tasks and deadlines effectively.
- Strong communication skills, both written and verbal, with a keen eye for detail.
- Experience with budget tracking and financial processes.
- A proactive and collaborative approach, with the ability to work well within a team.
If you are passionate about making a difference, are eager to learn the fundamentals of direct marketing and have the skills to manage complex projects in a fast-paced environment, we would love to hear from you.
We are trialling 2 compulsory days per month "in the office", which is subject to change.
During an appeal, you will be contractually obliged to be in the office for 2 weeks, which are likley to include working during the weekend.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Client Delivery Consultant will manage and develop long-term business relationships, consulting with workplace clients and applying our whole organisational approach to create healthier workplaces.
The postholder will deliver an exceptional customer experience by working closely with the Client Development Consultants to fully understand client needs and expectations. Working with our associates to plan and deliver the implementation of our products and services in a way that achieves customers outcomes and delivers a whole organisational approach to create healthier workplaces.
Please see the job description for more information including key responsibilities and person specification.
To apply for the role please submit your CV and cover letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Children's Rights Advocacy Worker
Barnardo's: Your Rights, Your Voice is an umbrella service that manages a portfolio of Children's Rights and Advocacy contracts.
Barnardo's is commissioned locally to provide a visiting Children's Rights and Advocacy Service to children and young people being held at Barton Moss SCC. In addition, Barnardo's is commissioned by the MoJ to provide a service to the wider secure estate: all Secure Training Centres (STC's) and Young Offender Institutions (YOI's) across England and Wales.
Our service objective is to provide knowledge on Children's Rights, independent advice, support and advocacy services to children and young people in accordance with the aims and objectives of Barnardo's: Your Rights, Your Voice (Secure Estate), the Children Act (1989, 2004), United Nations Convention on the Rights of the Child and the National Advocacy Standards (DOH, 2002).
In addition, to work as part of a team to deliver an effective and efficient service which empowers children and young people detained within a secure setting to have a voice, access available services and entitlements. Also to ensure their rights are being met in relation to issues relating to their welfare, care and treatment.
Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
Although this contract has a permanent status, please be aware that this post is subject to funding currently to 31 March 2025 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31 March 2025.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The charity is 9 years old, and initially started its work in Blackpool, the community facing the highest multiple deprivation in the country, before starting to scale. After slow and steady growth in our early years, a combination of our reputation, growing evidence, and the increased demand for place based change has seen our rate of growth rising in recent years. We are taking a “quality first” approach to scaling our delivery work, as we cannot let down any of our communities through scaling beyond our capability.
In order to support the increasing level of demand for our work, over the next five years, the fundraising team will embark on an ambitious growth strategy – as we look to grow our income £8 million this year to £20 million by 2029, increasing the breadth, depth and number of communities that we serve.
The successful candidate will play an integral role in designing, developing and leading the delivery of our fundraising strategy to ensure that children and young people have the best start in life. They will be responsible for a broad range of income streams with a particular focus on growth across high net worth individuals, individual giving, corporate and digital whilst continuing to effectively maintain and build upon our strong funder base in trusts, foundations, philanthropy and statutory support. They will also directly oversee the wider fundraising team which currently includes the fundraising manager and fundraising officer roles.
Key Responsibilities
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Overseeing the successful design, development and implementation of Right to Succeed’s 5 year fundraising strategy.
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Leading, inspiring, developing and managing the charity’s fundraising team, taking overall responsibility for achieving fundraising targets for the organisation.
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Ensuring a collaborative and integrated approach to fundraising across the organisation through working collaboratively with the finance and programmes team to ensure maximum efficiency across our prospecting, budgeting, monitoring, tracking and reporting processes
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Ensuring that fundraising activities comply with legal and regulatory standards, including donor privacy, tax regulations, and the Fundraising Regulator’s code of practice
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Building positive, sustainable relationships both internal and externally, effectively managing all key stakeholders and funders.
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Representing Right to Succeed externally, including organising and attending funder events and regularly engaging with local and regional commissioners and funders.
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Providing key fundraising insight to the Senior Executive team and when required trustee board as part of the wider leadership group, shaping organisational strategy and decision-making.
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Identifying opportunities and potential challenges, working collaboratively across functions to maximise impact and mitigate risk.
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Working in partnership with the communications team to align cross-departmental priorities ensuring that increasing organizational profile leads to greater levels of funder interest in supporting our work
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Working collaboratively with the Finance Director to ensure clear alignment of budget management processes and being proactive in managing and communicating change and risk
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Developing an in-depth knowledge understanding of our work and the communities we serve to enable the production of high-quality fundraising materials, proposals and reports
Fundraising
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Overseeing a diverse portfolio of income streams, with a clear strategy and plan for growth and sustainability
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Working alongside the Senior Executive and wider leadership team to set, monitor and deliver annual income and expenditure targets.
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Support the Senior Executive team in cultivating new relationships and stewardship of HNWI whilst continuing to build upon our existing funder base, ensuring that all supporters receive a first-class experience.
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Proactively planning for meetings with funders, prospects and networking events to develop new opportunities.
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Working collaboratively with the comms and and programmes teams to increase awareness of RtS and our programmes, developing professional and engaging fundraising materials including fundraising applications, proposals, appeals, pitches and reports.
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Identifying new fundraising trends and developments and make recommendations to the Senior Executive team around resource prioritization.
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Ensuring the fundraising database and pipeline is fully kept up to date, implementing and embedding a clear framework for decision making regarding fundraising opportunities across the organisation.
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Working collectively with the Chief Programmes Officer and Programme Directors to identify, develop and grow local funding opportunities within their respective communities
Budgeting, reporting and compliance
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Managing the team budget, providing regular reports as required to the Senior Executive, Finance, Development Committee and Board of Trustees.
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Setting, delivering and monitoring the fundraising business plan, ensuring all objectives and KPIs are met and risks are managed as appropriate.
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Ensuring all fundraising activity complies with legal and regulatory standards.
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Supporting the finance team in compiling information for the annual audit process
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Working with the finance and programme teams to ensure alignment across organisational, funder and programme budgets
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Maximising the effectiveness of our organisational CRM (Hubspot) to provide high-quality analysis, insight, reporting and strategic decision making
Leadership and management
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Developing a collaborative, high-performance culture that is ambitious, passionate and proactive in its strategic and operational practice.
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Providing effective line management to direct reports, setting and monitoring individual performance objectives and motivating the team to be innovative and professional in its thinking and delivery.
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Ensuring all fundraising staff receive clear and consistent direction and feedback to enable them to perform to the best of their ability.
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Having an open attitude to constructive peer feedback around improving policies and processes as we continue to learn and grow as an organisation
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Being an inspiring ambassador for RtS, networking widely, and ensuring it is reflected in the strategies, outputs and behaviors of the fundraising team.
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Contributing to the strategic direction of the charity, joining the senior executive team meetings once the fundraising function is working effectively.
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Leading by example in terms of your work ethic, your commitment to the delivery of results and demonstrating the values of the organisation in all that you do.
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Investing in the professional development of your team, ensuring that they are growing in their roles and as members of the Right to Succeed staff team.
Travel
This role will require travel to Right to Succeed’s offices in Liverpool and Manchester as well as to funder meetings across the UK. It is essential that the post-holder has access to a car or excellent transport systems.
Person Specification
Experience required (essential)
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Strong track record of meeting and exceeding fundraising targets in a senior fundraising role.
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Leading the development and implementation of a successful fundraising strategy generating significant organisational income.
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Track record of working across different forms of fundraising including trusts & foundations, high net worth individuals, individual giving, corporate and statutory/public sector.
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Track record of leading, managing and inspiring high performing fundraising teams.
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Proficient in research, strategic planning, budgeting and monitoring.
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Fostering successful relationships and partnerships with key internal and external stakeholders.
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Bringing together influential funders and policy makers to increase awareness and support of key issues.
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Excellent written and verbal communication skills, including the ability to facilitate senior stakeholder meetings, speak engagingly to a wide range of audiences and to represent RtS externally.
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Understanding of the issues facing the children, young people and communities that we serve.
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Collaborative working style and excellent relationship building skills.
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Working with Senior Executive teams and trustee boards.
Experience required (desirable)
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Experience in working with city regions, local authorities, government departments and their commissioning processes.
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Leading local or national fundraising campaigns.
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Knowledge of utilising CRM systems (we use Hubspot) for fundraising.
Skills & Personal Qualities (essential)
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Commitment to the aims and ethos of Right to Succeed and a desire to bring about positive change in relation to societal inequity.
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Business management and Financial management skills.
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Strong leadership skills and the ability to enthuse, motivate and develop a team and partnerships that deliver results.
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Ability to think strategically and to communicate a compelling strategic vision.
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Excellent all round communication skills and relationship management abilities.
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Professional and resourceful, with the ability to work independently and as part of a team.
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Ability to model and instill the Right to Succeed values as outlined below.
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Strong organisational and people management skills.
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Ability to work in a small, but highly ambitious, growing organisation
Qualifications and Knowledge (essential)
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Awareness of local areas, key challenges and understanding of current contexts
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Collective impact and place-based change
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In-depth knowledge of education improvement and community development
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How to Apply
To apply for this position, please submit a CV and a supporting statement including your motivation for applying and how you meet the criteria for the role by end of day on Friday 8th November.
Please note we will be interviewing candidates as applications are received and may close the vacancy earlier if a suitable candidate is identified. Candidates are advised to apply as early as possible.
Unfortunately, we can’t consider any candidates who do not submit a supporting statement.
Your supporting statement must not exceed two pages and should cover your motivation for applying for the role and how your skills and experience meet the criteria outlined in the Person Specification. This is also your opportunity to evidence the written communication skills that will be necessary for the role.
Timetable
Applications invited by Friday 8th November
Interviews:
Stage one will be held on Zoom on Tuesday 12th and Wednesday 13th November
Stage two will be held on Monday 18th and Tuesday 19th November
Start date: December 2024/January 2025
These dates may be subject to change.
The client requests no contact from agencies or media sales.
Are you an organised and detail-oriented individual who enjoys providing essential support? We have a brand-new opportunity for a Support Services & Care Team Administrator to join our team helping us provide timely and effective assistance to people affected by motor neurone disease (MND).
In this role, you will manage the administration of our equipment loan and support grant services, ensuring requests are handled efficiently and swiftly. You'll review and process grant applications in line with our guidance policy, ensuring all information is accurate and complete. You will identify requests that should be treated as exceptions and escalate as appropriate.
You'll also liaise with health and social care professionals, branches and groups, and people affected by MND, offering guidance on alternative funding options. By proactively seeking additional funding from branches and groups, you'll ensure our support grants continue to make a difference.
The role involves administrative tasks such as managing payments, processing invoices, and maintaining accurate records. You'll also be responsible for updating databases, sending important correspondence, and ensuring our care resources are well-stocked and available.
Occasionally, you'll help organise internal and external meetings and events, booking venues and handling any necessary equipment and logistics.
This is a role that offers variety and the opportunity to make a meaningful impact. If you have strong administrative skills, a proactive attitude, and a passion for helping others, we'd love to hear from you.
Hybrid Working Expectations: 2 days per week office attendance
(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)
We understand the importance of work-life balance and are committed to supporting our employees' needs. We are open to part-time applications and job shares. If you are looking for flexibility, please clearly indicate your preferred working arrangement in your supporting statement.
What are we looking for?
You will have excellent communication skills, both written and verbal, who can confidently provide high-quality customer service. You'll need to be comfortable handling sensitive information, with a strong understanding of data protection and confidentiality.
Attention to detail is key, as is the ability to work accurately in a fast-paced environment. You should be proactive in spotting and resolving issues as they arise. Good organisational skills and the ability to manage your workload effectively are essential.
Experience with Microsoft Office and databases is important, along with strong interpersonal skills that allow you to influence and negotiate with tact and diplomacy when needed.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.
IMPORTANT INFORMATION
Adverts may be closed early, or interviews arranged once sufficient applications are received. Early applications are encouraged.
Sponsorship: If you require sponsorship for this role, you must clearly declare this with/on your application form so that we can consider whether you meet the eligibility criteria for sponsorship, either as a skilled worker or new entrant.
DBS: Depending on the nature of your role you may be required to complete a criminal records check with the Disclosure and Barring Service (DBS).
Reasonable Adjustments and Alternative Applications: Should you need any adjustments to the recruitment process, at either application or interview please contact us for support.
To provide an inclusive application process, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.
Recruitment Agencies: We work hard to fill our roles directly and request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
The Holocaust Educational Trust (HET) is a registered charity working with schools, colleges and communities across the country to raise awareness about the Holocaust and its relevance today.
We have an exciting opportunity for an Education and Production Officer to join our team based in Central London. After several years of research and development, we have recently launched Testimony 360, a brand-new digital programme for UK secondary schools that uses interactive survivor testimony and virtual reality to innovatively teach about the Holocaust. Through the programme, students can have a personal and conversational experience with a recording of a Holocaust survivor before seeing some of the sites they experienced for themselves using virtual reality headsets, all without leaving their classroom.
The successful candidate will serve as a member of the Trust’s Testimony 360 Team, responsible for the digital post-production and testing of interactive recorded testimony to ensure its fluency and usability in the classroom. We are looking for an individual with confident IT skills and the ability to quickly learn how to use new technologies and programmes. As an expert in Holocaust education, you will also contribute to the successful delivery of our Testimony 360 programme through weekly in-person school visits during term time or as required.
Responsibilities
Post-Production, interactive survivor testimony
· Lead on the development (post-production) of interactive testimony, including clipping, annotation, data/metadata input, and Alpha/Beta testing. Throughout testing, leading the training process which ensures the system’s accuracy.
· Maintain regular contact with our partner organisation, the USC Shoah Foundation, including progress updates, shared learning, required training.
· Support colleagues undertaking training and/or working on supportive post-production.
· Logging activity and decisions regarding the post-production editing process, as discussed with members of the Testimony 360 team and/or USC Shoah Foundation.
· Organise and deliver Alpha and Beta testing stages, working directly with students both online and in-person to deliver test sessions and action necessary follow up (to ensure learning from test sessions is fed back).
Delivery
· Contribute to delivery of Testimony 360 through regular, in-person school delivery as part of the wider team, ensuring that the programme is delivered through a robust pedagogical approach. Expected to deliver Testimony 360 one every two weeks throughout term time.
· Plan and deliver Beta testing sessions as part of the development of the interactive testimonies, sharing knowledge and expertise with other Education Officers supporting in this delivery.
· The successful applicant may also be expected to deliver educational sessions to students, teachers and our young Ambassadors outside the Testimony 360 programme and throughout the year. In-person sessions will take place in the UK and sometimes abroad.
General
· We expect all members of the Education team to share their learnings and expertise both internally and externally. This role will require discussions about our learnings from Testimony 360 with the wider Education team, and we encourage consideration for how these learnings might feed into our wider educational offer.
· As an educational charity, we must ensure that education about the Holocaust is the core of all work. To this end, members of the Education Team are responsible for supporting the wider teams as they develop, plan and deliver on broader public engagement, fundraising, and awareness-raising initiatives.
· You will also be required to carry out any other reasonable request by the Director of Programmes, Chief Executive, or Senior Management Team.
Read our job description for full details.
Please Note:
All applicants must be eligible to work in the UK at time of application.
The Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Therefore, all applicants will undergo strict vetting procedures and safeguarding checks before appointment and relevant pre-employment checks (this includes but is not limited to: DBS checks, qualification checks, reference checks and identity checks). This role involves regulated activity relevant to children, therefore It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.
The client requests no contact from agencies or media sales.
The ideal candidate for the Chief Officer position will have a passion for creativity and community engagement, along with strong leadership, bid writing and strategic planning skills. This role involves overseeing all aspects of the Centre’s operations, including program development, fundraising, and community outreach.
This role can influence the delivery of the mental health agenda across Greater Manchester and requires the jobholder to be a positive leader and role model for the CLC’s members, employees, and volunteers.
The Chief Officer will also work on behalf of the Charity to develop and deliver the Vision and Mission through the delivery of the strategic plan, ensuring the CLC’s ongoing sustainability, growth, and success in todays challenging economic environment
Key Responsibilities:
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Develop and provide strategic leadership and direction to the Creative Living Centre.
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Develop and implement programs that align with our mission and goals.
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Oversee budgets, expenditure and management accounts ensuring that income and expenditure is within planned targets. Accountable to the Board of Trustees for the overall financial health of the CLC, including ensuring that new funding opportunities are pursued.
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Oversee fundraising efforts and build relationships with donors and sponsors.
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Manage the Centre’s budget and ensure financial sustainability, asset management and risk appraisal.
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Foster a positive and inclusive community environment.
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Represent the Centre at public events and in the media.
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Collaborate with staff, volunteers, and community partners.
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Ensure all staff are effectively line managed and performance managed
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Take overall responsibility for achieving, monitoring, and reporting on performance against targets in all areas of the CLC’s activities.
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Report to the Trustee Board regularly on progress against key strategic objectives, providing information and answering for the CLC’s performance.
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Ensure that the Board operates within statutory and corporate approved frameworks, requirements and guidelines.
Who are we looking for?
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Proven experience in a leadership role developing business plans, preferably in a non-profit or community organization ideally a mental health charity.
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Strong leadership style with line management, team building experience.
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Robust knowledge of Charity Governance, Policies, and statutory requirements
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Strong understanding of creative and cultural sectors.
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Excellent communication and interpersonal skills.
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Demonstrated ability to develop and implement strategic plans.
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Experience in fundraising and financial management.
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Passion for creativity and community engagement.
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Experience of working closely with Boards of Trustees, advising, and guiding robust decision making
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Financial management including forecasting, budget setting and monitoring income and expenditure.
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Risk strategy and management.
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Knowledge of Mental Health Strategies both at local, Greater Manchester and National levels highly desirable.
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Strong organisational skills and ability to prioritise multiple activities/workstreams.
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Excellent IT skills with ability to prepare reports in Word, spreadsheets in Excel and Power Point
What you can expect in return
The role is part-time, 26.5 hours per week. The successful candidate can work the hours in a variable pattern which can suit both parties, subject to agreement with the CLC’s board of trustees. The successful candidate will be required to spend time at the CLC each week.
Equal Opportunity Employer: The Creative Living Centre is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Please note, this role is subject to the receipt of a satisfactory Enhanced Disclosure and Barring Service check and references. Applicants must also be eligible to work in the UK.
Please send a CV and covering letter explaining your motivation for applying for the role and the skills and experience you can bring to it based on the attached file of job description and person specification. The closing date for applications is 11th November 2024 but may close earlier if a high number of applications received. Interviews will take place on the 15th November 2024 and will include a presentation
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Nystagmus Network is seeking a Development Coordinator to help build on our core services and develop new ones to meet the growing and changing needs of the nystagmus community and to support income generation to ensure those services can continue to be funded. You will need to be passionate about what we do, have the drive and enthusiasm to succeed and also be sensitive to the need to involve volunteers and stakeholders in service development and delivery.
You will plan to reach out to ever wider groups of potential beneficiaries and supporters through your communications, networking and business development skills, in collaboration with the Executive Information and Development Manager and Trustees and take the initiative on approaches to new partners. You will have a deep commitment to diversity and inclusion in the way we reach out to people in every aspect of our work.
Applications will not be considered if there is no accompanying cover letter.
Our mission is to champion the cause of the nystagmus community we support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a strategic and results oriented communications professional? If you’re eager to work in a dynamic, fast-growing membership organisation committed to improving sustainability in the sugarcane sector, we would love to hear from you.
In this exciting role, you will be responsible shaping and delivering Bonsucro´s communications strategy and overseeing the day-to-day management of a small communications function. A crucial part of this role is to ensure that colleagues, the Bonsucro board and external stakeholders are provided with tools and resources to confidently and effectively communicate about the organisation and its mission.
Bonsucro is the global sustainability platform and standard for sugarcane. Our purpose is to collectively accelerate the sustainable production and uses of sugarcane. We work with people and organisations across the sugarcane supply chain, including small scale farmers and some of the world’s biggest brands.
Climate change, human rights, farmer livelihoods, women’s empowerment, pesticide reduction, and water use are some of the issues that Bonsucro works on. As our Communications and Events Manager you will be expected to create narratives on these issues and link this to Bonsucro’s work on standards and certification, market development and collective action.
We are looking for someone with strong experience in strategy, planning and delivery of communications and events in a comparable organisation. You are versatile and stakeholder-oriented and comfortable working in a busy environment with multiple concurrent priorities, deadlines and activities. Your strength lies in creating compelling content and results-driven campaigns that supports the achievement of higher-level strategic goals. You bring a track record of turning very technical and complex information into compelling content and have some insight into agricultural production systems and/or Bonsucro’s countries of operation outside of the UK.
Key responsibilities
Strategy and delivery
- Develop and execute effective communications strategies to continuously strengthen Bonsucro’s profile, reputation and, as a result, to attract new members and partners
- Develop and manage effective communications tools, channels and partnership with media service providers, to deliver on the agreed communications strategy.
- Develop and implement monitoring processes to assess the effectiveness of Bonsucro’s communications strategies, outputs and channels in order to identify areas for continuous improvement.
- Line manage the Communications and Events Coordinator to ensure delivery against plans, timelines and quality work and personal development and growth
- Develop and tailor to stakeholder needs and interest a series of events to contribute to effective member engagement and strengthen Bonsucro’s profile as a convening actor.
- Develop and deliver the Annual Operational Plan for the Communications and Events function in line with organisational quality standards, adapting to changing context and needs where relevant.
Messaging and content
- Tailor Bonsucro’s key messages to targeted audiences and communications (e.g. articles, press releases and statements) in various languages as needed to ensure consistency of communications across channels, regions and media.
- Develop compelling sustainability ‘impact’ stories from regions and projects and on specific sustainability issues to promote Bonsucro’s impact.
Branding and stakeholder guidance
- Advise and build the capacity of other functional teams on how to effectively communicate about Bonsucro, making them aware of key messages and channels to use to increase the impact of Bonsucro’s communications.
- Advise internal and external stakeholders on adherence to brand guidelines to ensure consistency and appropriateness of use.
- Coordinate and monitor services delivered by sub-contractors
- Act as a representative of the company, where relevant, with both internal and external stakeholders.
Channels, reports and events
- Maintain and optimise an effective public facing website and social media presence to continuously strengthen Bonsucro’s external profile and community building.
- Oversee logistics, planning and delivery of key Bonsucro’s events, in particular Bonsucro Global Week.
- Continuously improve and evolve Bonsucro’s external reports (e.g. Outcome report, Annual report etc) to ensure clarity of layout and language and strengthen them as tools to increase Bonsucro’s profile and value back to members.
- Regularly report on operational progress updates to the Director of Engagement and Markets and other teams to identify areas of strengths and continuous improvement.
- Identify, track and monitor appropriate KPIs that assess the effectiveness of the communications strategies and plans and which inform decision-making.
Person Specification
Essential criteria
- Significant prior experience in development and implementation of communications strategies and a full range of media services, ideally in a global context
- Strong technical acumen in relation to all aspects of communications and events delivery
- Previous line-management experience and experience in managing moderate budgets
- Significant experience in writing, editing and publishing compelling content
- Proven ability to translate complex information into engaging campaigns and stories
- Excellent editing and proofreading skills for a range of media (online and print), including the ability to convey complex ideas clearly and simply.
- Excellent communication skills, both verbal, written and visual
- Strong time/process management skills and ability to establish priorities and work to deadlines
- High level of communications IT proficiency, covering a range of tools and applications
- Knowledge of and experience in working professionally with online tools and social media
- Ability to work effectively as part of a team and build strong relationships across the organisation
- Self-motivation and adaptability to thrive in a dynamic environment of a small but growing organisation
Desirable Criteria
- Previous exposure to sustainable agriculture commodity programmes.
- Fluency in additional languages, especially Spanish and/or Portuguese
- Significant experience in communications and social media activities in a professional environment
How to apply
Please note that we are operating a rolling application process and will consider applications as they come in. We will arrange initial screening calls with suitable applicants on an ongoing basis and are looking to hold first formal, in person interviews w/c 14 October.
The interview process is:
1. Screening call (30 minutes with Recruitment consultant)
2. First interview, in person at Bonsucro office, panel interview (w/c 14 October)
3. Second interview, in person at Bonsucro office, panel interview (w/c 21 October)
The client requests no contact from agencies or media sales.
Business Process & Analytics Manager - Job Share Role
Contract: Part-time, 14 hours per week Job Share role, 10-month Fixed term contract with the possibility of extension
Salary: £43,668 - £49,208 FTE Salary (pro-rated £17,467.2 - £19,683.2 per annum) with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in Business Process and Data Analytics to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Business Process and Analytics Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Programmes Funding & Partnerships Team contributes to WaterAid's mission by cultivating and securing income from institutional and non-institutional partners for all WaterAid's programmes globally so that WaterAid can effectively deliver on its mission.
About the Role:
In this role, you will drive the production and analysis of the quarterly restricted funding KPI reports, use your analytical expertise to ensure data quality and accuracy, and identify opportunities to improve our restricted funding management information tools. You will also contribute to the socialisation of our underlying restricted funding business process, in collaboration with the wider team and the WaterAid Programme System team.
You'll also:
- Lead on the bi-annual development, production and detailed analysis of restricted funding Key Performance Indicator reports (KPIs) for restricted income generation and management with support from the Power Bi team and liaising with key stakeholders.
- Support the Head of PFP in funding data analysis for board reports and adhoc reporting requests.
- Lead on the production of restricted funding reports to support the organisational performance framework and/or as required to improve visibility and accountability of restricted funding performance
- Lead on identifying restricted funding data quality checks and controls to ensure WAPS restricted funding data is as clean as possible and liaise with the relevant WAPS team lead to support on regular data audits.
- Regular review and refresh of restricted funding management information tools to ensure they are useful and innovative.
- Ensure business processes for restricted income generation and management are up to date and inclusive of any new best practice approaches such as cost recovery and co-financing management initiatives
- Ensure all RFP training documents/guides contain up to date WaterAid Programme System (WAPS) references to reflect any changes in system protocols.
- Work with the RFC Advisors, Finance, Strategic Partnerships and other teams as needed to establish how relevant sub-processes and systems currently work or do not work, how they may need to change and how other changes may impact them. Propose solutions, implement, document and communicate them.
About You:
To be successful, you'll need:
- Ability to use, understand and manage complex data sources: ability to extract data and identify and resolve inconsistencies that will impact on data accuracy and financial KPIs
- Strong Microsoft Excel/numerical capability and good PowerPoint skills
- Capacity to provide robust analysis; ability to present complex information/data simply to a range of audiences
- Background and strong practice in fundraising and funding contract management
- Understanding of participative training techniques for capacity building
- Demonstrable organisational skills, with the ability to work in a matrix management culture, ensuring that projects are delivered: ability to work proactively and initiate projects/activity with appropriate independence.
- Proven ability to build consensus, deal with ambiguity and collaborate with colleagues locally and remotely, across diverse cultures and aims.
- Strong interpersonal skills and proven ability to work across different cultures
- A degree and a proven interest/experience in international development
- A willingness to travel and an ability to work independently with limited supervision
- Commitment to WaterAid's values and a working style that reflects these
Closing date: Applications will close at 23:59 on Sunday 3rd November 2024. Availability for an interview is required for the week commencing 18th November 2024.
How to Apply: To see the full job pack, please click 'Apply'.
- Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
- Please indicate your location and the right to work eligibility in your Cover letter.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
The Co-Director of Strategy & Finance works closely with the Co-Director of Operations to ensure the sustainability, growth and success of Hackney Playbus and to ensure that families are placed at the heart of the charity's work.
All Hackney Playbus employees and volunteers demonstrate the Hackney Playbus ethos and values by working positively as part of a team, delivering high quality services to children and families and by creating a culture where all are welcomed, valued and supported.
The Principal duties and responsibilities will be as follows:
Governance
Ensuring that the charity is legally compliant, compliant with requirements of the Charity Commission and has the correct insurances in place for the charity’s activities and that these are reviewed annually.
Ensure systems are in place for the Board of Trustees to fulfil its statutory responsibilities and exercise effective control of the charity's affairs. Support trustee recruitment in line with Hackney Playbus procedures.
Ensure policies and guidelines are appropriate for the charity’s work and reviewed regularly by the Trustees, including annual reviews of Children’s Safeguarding, Data Protection policies and the Risk Register developing policy proposals as necessary
Report quarterly or as required to the Board of Trustees on progress against key strategic objectives, providing information and explaining performance
Strategic
To work with Trustees to ensure the charity’s vision, mission and strategic plans are reviewed in conjunction with key stakeholders including Hackney Playbus staff, volunteers and families.
To take Joint responsibility for achieving, monitoring and reporting on performance against targets in all areas of charity’s activities taking action as required
To be open to feedback and ideas for innovation and change while delivering consistent and reliable services
To develop a culture of continuous improvement throughout all aspects of the charity's work.
Financial
Ensure that income is maintained, expenditure controlled in line with budgets and potential risks are identified and managed
Draw up an annual budget for approval by Trustees
Liaise with appointed bookkeeper, ensuring timely payment of bills, invoicing for services, chasing of invoices for payment and maintenance of petty cash systems
Prepare contracts, apply for tenders, negotiate and agree contracts, service level agreements and acknowledge receipt of funds as required.
Oversee expenditure and management accounts ensuring that income and expenditure is monitored and reported quarterly to Trustees
Organise independent examination of accounts with appointed accountant
Review and make recommendations to maintain or change arrangements with accountants, bookkeepers and payroll service providers.
Income Generation
Develop income generation strategies to maintain and enhance levels of funding from existing sources and develop new funding streams
Work closely with and provide support to the Fundraising Officer on funding applications to ensure continuous and sufficient income
Work closely with the Co-Director of Operations to ensure that monitoring reports are submitted to funders in line with requirements.
HR
Recruit staff as required
Support and supervise Administration and Fundraising Officers
Ensure HR policies, procedures and staff contracts are relevant and reviewed regularly to ensure they are fit for purpose.
Promotion of Charity
Maintain effective networks with supporters and stakeholders
Network externally and develop partnerships to improve impact and sustainability
Ensure charity is presented in an appropriate and professional manner to its stakeholders including website, social media, annual, impact and reports
Represent the charity in public forums and produce or commission written/digital material for promotion
Asset Management
Overall responsibility for asset management including Playbus vehicles, premises management, IT, utilities and other overheads.
Other Duties
To participate in internal/external meetings and training
To participate in annual appraisal by appointed Trustee from the Boardof Trustees
To uphold Hackney Playbus policies and procedures including Children's Safeguarding.
Hackney Playbus believes that all children under five living in Hackney should share the same opportunities to grow, thrive, and reach their potential
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Desk Analyst – 1st and 2nd Line
We are seeking to recruit an individual who displays a flexible approach, excellent communication skills and is an effective team player.
Position: SIT44 Service Desk Analyst – 1st and 2nd Line
Location: Office-based, Northampton. Occasional travel will also be required as part of this role (May include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week (flexible working available)
Salary: Circa £28,800 per annum
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 8 November 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Infrastructure and Service Desk Manager within the Technology Team, you will receive and log all first-line technical queries and requests on the service management tool and offer direct support to internal customers for 1st & 2nd line incidents.
The role is also responsible for the maintenance and management of technology assets. You will work at the distribution and repair centre. The centre is currently located in Northampton.
Key Accountabilities and Main Responsibilities
- Act as the first point of contact, providing local and remote users with technical support & requests
- Provide IT support to the organisation
- Resolve IT incidents and service requests
- IT equipment repair
- Maintain asset register
About You
Experience & Personal Attributes
- Direct experience of a service desk.
- Good understanding of Microsoft technologies
- Good understanding of software applications.
- Understanding of computer hardware repair.
To fulfil the role, you must be resident in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Finding strength through support
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
The organisation believes everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
The charity provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
The Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. It provides tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
The team are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
Individuality leads to a richer experience for people and better support for all those affected by stroke.
We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.
You may also have experience in areas such as IT Support, 1st Line Support, 2nd Line Support, IT Support Desk, 1st Line Support Desk, 2nd Line Support Desk, IT Analyst, IT Support Analyst, IT Helpdesk, IT Support Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Are you a detail-oriented, motivated, and focused professional? As we embark on a new five-year strategy, we are seeking a Network and Learning Coordinator to support the development, implementation and engagement in our Advantaged Thinking Learning Community (ATLC) framework and digital platform across our national network of youth Foyers.
Position: Network and Learning Coordinator
Accountable to: Head of Programmes and Network
Contract: Permanent
Salary: £28,000-32,000 per year, based on experience
Benefits include: Contributory Pension Scheme; Enhanced Maternity/Paternity package; Own Macbook, iPhone and support to work from home; Training and development; travel expenses; Annual leave increases year on year after 3 years service (up to 30 days), Discretionary 3 days leave at Christmas.
Hours: Full time, 35 hours per week
Location: Home-based with some travel to Foyers and team meetings
Holiday: 25 days plus bank holidays (pro rata)
Application deadline: 7th November 2024
First Interviews (Online): 14th and 15th November 2024
Second Interviews (In Person): 21st or 22nd November 2024
How to apply
Please download the job pack below and send a copy of your CV, a completed application form and the equality and diversity form to inbox[at]foyer[dot]net
Our VISION is to see all young people who can’t live at home have access to high quality housing, support, learning and development
The client requests no contact from agencies or media sales.
Mind in Haringey is an independent charity organisation providing vital mental health services to our community in Haringey since 1989.
We have a broad and exciting range of services and projects running in a dynamic, evolving environment. We are constantly striving to develop and improve our services through listening to our community, peers, and staff team to evaluate and deliver the best possible projects for our community.
Working with Mind in Haringey will give you the opportunity to join a small, creative team with many opportunities for learning and progression. We are a diverse and passionate team, who welcome experiences and perspectives from all backgrounds.
We particularly encourage applications from those with lived experience of mental health, from racialised communities, members of the LGBTQ+ community, and residents of Haringey who are passionate about changing things for the better in the borough.
Haringey is a melting pot of culture, history, and resilience. Though there is much that needs to be improved, we are proud to work as part of a community that has displayed great strength in hardship both in the past and in more recent years. Interested in joining us in this work? We look forward to receiving your application for the role.
This is an exciting opportunity to join an ambitious team delivering vital services across Haringey, supporting the wellbeing and mental health of our diverse community. There has never been a better time to join Mind in Haringey with lots of new and exciting services and projects to deliver!
The purpose of this role is to develop, co-ordinate and deliver administrative procedures and systems to support the services and work of Mind in Haringey. The Admin Officer is a key member of the central services team, ensuring the smooth operation of all services that take place in the organisation.
Voluntary Action Harrow is looking for a Health & Social Inequalities Co-ordinator and Trainer to work within our Stronger Communities Team.
Stronger Communities aims to remove barriers to accessing healthcare, increase community engagement and co-production, and reduce health inequalities in the borough of Harrow. This role involves developing and delivering a comprehensive portfolio of training sessions focused on Health and Social Inequalities, including Make Every Contact Count (MECC).
Responsibilities
- Develop a portfolio of training sessions covering a range of topics, particularly related to Health & Social Inequalities (including Make Every Contact Count (MECC)).
- Liaise with internal colleagues to ensure training content stays accurate
- Build effective working relationships with a wide range of stakeholders including residents, voluntary, community and faith sector organisations, social enterprises, local NHS services, and statutory sector partners
Liaise regularly with these partner organisations to identify and address training needs - Deliver accessible training sessions both online and at venues in a way that empowers participants and increases their confidence, knowledge and expertise.
- Support in the promotion and communication of training sessions
- Manage, organise and support representation at community meetings, forums and networks, encouraging attendance.
- Meet defined targets for numbers of sessions and participants
- Seek feedback from participants and use this to continuously improve the training offer
- Manage and maintain comprehensive records of sessions delivered and participants feedback
- Contribute to ensuring that service performance standards and targets are met
- Evaluation of training, including case study and impact reports
- Identify and report evidence to support community insight
- Support other staff and volunteers to deliver training if and as required
- Contribute to the design and delivery of internal training when required
- Maintain and update records on our database.
Skills, Competencies and Behaviours
- Ability to identify key elements of effective training and utilise a variety of tools and methodologies.
- Skilled in recognising and addressing health inequalities
- Proficient in delivering training sessions, ensuring participants fully understand the material.
- Strong communication skills with clients, colleagues, and agencies from diverse backgrounds.
- Experienced in working collaboratively within multi-professional and multi-agency settings.
- Capable of maintaining accurate records and documentation.
- Effective time and diary management skills.
- Competent in navigating complex local community relationships and politics.
- Able to liaise effectively with colleagues, ensuring clear communication and information sharing.
- Experienced in supporting and empowering staff and volunteers.
- Strong ICT skills (Including Teams and Zoom), with adaptability to new systems and tools.
- Demonstrable experience and, ideally, qualifications in training (e.g., Train the Trainer, Award in Education & Training).
Listening, Verbal, Written and Presentation Communication Skills
- Training skills, ensuring that participants have understood
- Able to communicate well with clients, colleagues and other agencies
- Able to work in partnership in multi-professional and multi-agency settings
- Able to keep accurate records
- Able to effectively manage your time and diary
- Ability to negotiate complex local community relationships and politics
- Effectively liaising with colleagues and ensuring others are kept informed
- Supporting and empowering staff and volunteers
- Strong ICT skills, including adaptability to new systems and tools
Who are we?
Voluntary Action Harrow Co-operative work with the local community providing information, training and guidance.
Based in Harrow, we are a not-for-profit co-operative owned by our workers. We have in-depth knowledge of the local area and of who’s doing what. Our members collectively have over 35 years’ experience in the voluntary, community and social enterprise sector, specialising in capacity building in a variety of different organisational development areas.
We’ve worked with a diverse range of local organisations, from small community groups, to regional and international charities. We also run, manage and co-ordinate projects, working with local people and groups to help them make a difference in their local community.
Support available to the successful candidate
You will be working within the Voluntary Action Harrow Stronger Communities Team, who hold a huge amount of knowledge, training templates and have good relationships with charities and community groups across Harrow.
Equalities & Accessibility
We aim to be an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
This role description can be requested in large print.
Application Process
CV outlining related work experience, responsibilities and qualifications
Cover letter covering why you want to work with us and the skills and knowledge in the job description.