Community Service Manager Jobs in Westminster, Greater London
Summary
We are looking for a Fundraising Events Coordinator to join our high performing Community & Events Team. The team are driven to maximise opportunities, striving to reach ambitious targets and provide an excellent supporter experience.
The Fundraising Events team raises funds through a range of bespoke and third-party events such as One Million Steps Challenge, Swim 22, London Marathon and Great North Run. Since the pandemic, events at Diabetes UK have seen a strong come-back and we are now in a position to achieve significant and sustainable growth. The Fundraising Events Coordinator is a key role within our Engagement & Fundraising Directorate, helping deliver incredible experiences for any supporter that chooses to take on an event for Diabetes UK.
We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.
Interview(s) date: 28th November 2024
Package
What we can offer you:
- Generous annual leave starting at 25 days plus bank holidays (pro-rata for part-time)
- A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
- Early finish Friday and flexible working as part of our approach to activity based working (not applicable to roles with fixed shift patterns)
- 2 Days TOIL in recognition of fixed shift patterns (pro-rata for part-time)
- Discounts on gym membership
- Employee assistance programme to give you support on any issues that come up in life
- Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
- Very active social scene including sport teams, gardening and other activities
- Generous pension provision, life assurance and income protection insurance
- Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)
*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.
Main Responsibilities
As a Fundraising Events Coordinator you will provide an excellent customer experience to participants taking on fundraising events for Diabetes UK. The Fundraising Events Coordinator will provide professional, timely and engaging support that enhances supporter stewardship and maximises income generation.
You'll be supporting the Fundraising Events Managers, acting as first point of contact for our supporters, providing admin support through telephone, email, and social media channels. You'll build and manage relationships with existing and new supporters. From registration to the end of their supporter journey, you'll help create amazing experiences for our event participants, from the moment they engage with Diabetes UK, building loyalty that lasts beyond event day. This role works with data through maintaining our database and you'll also need to update records on platforms like JustGiving and Enthuse. This requires accuracy and working under the requirements of GDPR.
Assigned 'lead coordinator' on high profile events, you will support the Event Manager with the development and delivery of events from setting up registration forms all the way through to post-event thanking. You'll also work with other teams and suppliers that support the planning and delivery of our activity. You'll help engage with our digital adverts and identify compelling supporter stories.
You may also be responsible for management of your own projects as well as maintaining & optimising administrative systems and processes.
You will work collaboratively across the organisation to deliver events that help us achieve our mission. This is an exciting time to join us as we focus on our commitment to create a world where diabetes can do no harm.
Ideal Candidate
The successful candidate will be a confident, conscientious team player, with excellent customer service skills, who is quick to learn, highly organised and a proactive problem solver. They will have worked in a customer service focused administrative role, preferably in the charity sector. They will also have strong abilities in managing competing deadlines and organising their time effectively to prioritise workload. They will be able to effectively build working relationships with colleagues in a professional manner and demonstrate high standards of written and verbal communication.
The King's Trust
We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.
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Picture yourself alongside our Outreach and Marketing wizards and our customer service champions. Together, we're on a mission to ensure our young people aren't just safe but also revved up and fully immersed in their journey with us here at The King's Trust.
Could you become their personal champion? Imagine peeling back the layers to discover what's holding them back so that you can unlock their potential for astonishing progress. Imagine having your own group of young people to support who will turn to you for that one-on-one support, guidance, and maybe just a nudge in the right direction.
Safety always comes first, so keeping a watchful eye on safeguarding, health and safety, and data protection is part of the deal! You’ll be the guiding force that empowers our delivery partners and service providers to reach for the stars. Together, we will ensure every young person embarks on a remarkable journey, experiencing the extraordinary and achieving the dreams they've aspired to.
You’ll lead personal development sessions that take our foundation programmes to new heights. Whether it's in person or via a virtual session on MS Teams, some of these activities will be in the great outdoors and enjoying our wonderful green spaces. You won’t be sitting behind a screen every day, there will be some travel required to relevant local areas to support the delivery of these exciting programmes as well as programme visits. However, it’s not all fun and games, keeping things on point means meticulously recording info and data about our young superstars, volunteers, or partners. It's all about making sure every step of their journey aligns perfectly with our funding contracts.
At The Trust, we're strong advocates for fostering an inclusive workplace where everybody feels seen, and it would be fantastic if you share that passion too. Your mission? Making a positive impact by implementing a local action plan that harmonises with our big-picture EDI goals.
Be prepared for anything and everything. Alongside all these exciting responsibilities, you might even find yourself wearing different hats and stepping up when needed.
Ready to bring your A-game? Let's make every day count and create a brighter future for our young people of the future!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We are a Stonewall Diversity Champion and an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks by the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Job Title: Finance Officer
Reports to: Office Manager
Location:Borough High Street, London SE1
Contract: Permanent
Hours: 28 hrs per week (over 4 days)
Salary: £24,000 (£32,200 FTE)
Background and purpose
Background and purpose
We are the only UK-wide charity for all those affected by a genetic bleeding disorder; a community of individuals and families, healthcare professionals and supporters. For 70 years we have campaigned for better treatment, been a source of information and advice, and supported people living with long-term conditions.
We want to ensure that everyone affected by a bleeding disorder:
- Lives the best life that they can
- Never feels alone or isolated
- Feels empowered and confident
We do this by:
- Raising awareness about bleeding disorders
- Providing support at all life stages
- Influencing and advocating on policy and access to treatment
More than 36,000 men, women and children in the UK have a diagnosed bleeding disorder, and the number rises every year. Membership of The Haemophilia Society is free and open to all.
The role
- To provide administrative support to the CEO and Office Manager in managing, processing and troubleshooting various accounts and transactions, to ensure income and outgoings are timely and accurately recorded.
Main responsibilities:
- Accurate and timely processing of Invoices on Xero
- Obtaining authorisation of the budget holder for the expenditure
- Preparing Income batches on Access CRM
- Creating new records on Access CRM
- Managing petty cash transactions
- Processing credit card income
- Processing credit card expenditure
- Issue invoices to customers based on services rendered and/or goods sold
- Review and process employee expenses
- Making bank deposits and keep up records
- Tracking expenses as they relate to specific projects
- Validating invoices against items or services received
- Checking all financial transactions for accuracy
- Answering calls
- Provide additional support as required
- Helping with Annual Audit
- Fielding all finance enquiries both internal and external
- Creating DD instructions
- Reconciling account software with the bank account.
Requirements:
- To be successful in this role, you’ll need to have at least some previous experience in a similar role.
- You’ll have an analytical and methodical approach, maintaining the highest levels of accuracy - attention to detail is crucial
- You’ll also have good working knowledge of Office 365, Excel, Xero and Access CRM, or a similar database system.
General:
- Be an effective member of the team, recognising, respecting and promoting the different roles and diversity of the individuals in the team and presenting a positive impression of the team and the organisation.
- Undertake any other tasks that may be requested.
- Be prepared to travel throughout the UK and to work varying hours including evenings and weekends as required. This post is subject to advanced DBS clearance and appropriate references.
THS is an equals opportunity employer.
The client requests no contact from agencies or media sales.
About the Role
We are seeking a Programmes Delivery Officer within our Global Relationships Team, whose role will be to support our vision to equip the Methodist Church in Britain to be a growing, evangelistic, inclusive, justice-seeking Church for the 21st century.
Reporting to the Deputy Director of Global Relationships, the successful candidate will be a collaborative and professional member of the Global Relationships (GR) team within the Mission Team as it fulfils its strategy in response to Our Calling and a Methodist Way of Life.
In this post, you will focus on the following priorities:
- develop and implement our People to People programmes, including long-term Mission Partnering, Encounter Worldwide, Encounter Together, Global Mission Fellows, the incoming Evangelists Programme, Church Twinning and more.
- help facilitate and strengthen ongoing relationships between Partner Churches and the Methodist Church in Britain, and provide Methodist people with unique opportunities to learn and engage in mission in a variety of global contexts.
- promote the work of global relationships with children and young people at 3Generate, their annual gathering.
About You
Key Requirements
- Graduate qualification in mission, development studies, project management or equivalent, together with relevant experience.
- Excellent understanding of the global mission context in the 21st Century.
- Proven ability to work cross culturally and to relate to persons within different globally based organisations.
- Highly organised and able to track multiple areas of work.
- Availability for occasional on call and out of hours work.
It is a requirement that applicants have the right to work in the UK.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We particularly welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
For an informal discussion with a member of the team please see our website for GR Admin contact details.
If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please see our website for HR contact details.
Closing Date: 4 November 2024
Interviews: 21 November 2024
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Step Down Worker to join our Homelessness service in Kent.
£25,755.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The role of a Step Down Worker is to provide ongoing support to IDVA clients where the risk has been reduced to a safer level or where a client is referred into the service as medium/standard risk.. The post holder will provide ongoing support which is bespoke according to need and will work in a trauma informed way providing holistic support to aid client's recovery from abuse. This post will be part of the male IDVA team and will work collaboratively with the IDVAs to manage case loads.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Provide ongoing support with a range of client needs including but not limited to attendance at court hearings, mental health, substance issues, and housing support.
- Knowledge of the criminal justice system. Understanding of Marac protocols.
- Support clients to obtain orders where needed and any other civil remedies available to them.
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
- Attending all court and Case Management hearings with clients
- Carry out administration tasks in line with the role as directed.
- Supporting clients to set personalised goals in the form of a Safety and Support Plan.
- Assisting in the recording and reporting of customer incidents.
- Managing any ongoing risks and creating safety plans when required.
- Raising concerns of any increase in risk levels to senior IDVAs.
- Attend case management session with IDVA Team Leader
- Developing productive relationships with partner organisations to improve service outcomes.
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the
health and safety of yourself and colleagues.
- Encouraging clients to attend relevant programmes when appropriate.
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to
- Adhering to all other Look Ahead's policies and procedures.
- Engaging in learning and development activity to increase knowledge and skills.
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the IDVA Manager.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
What you'll bring:
Essential:
- Some domestic abuse knowledge or experience
Desirable:
- Experience working in the social care/charity sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see full Job description on our website.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About WeSwim:
WeSwim is a pioneering charity dedicated to promoting inclusivity in swimming and enabling people with disabilities to be active. We believe that everyone, regardless of ability, should have access to the mental and physical benefits of the water. Through our community-driven approach, we provide opportunities for individuals with disabilities to engage in swimming activities, fostering confidence, well-being, and social connection.
Role Overview:
The Volunteer Coordinator for WeSwim is a key role responsible for recruiting and onboarding volunteers to support all our activities and events, ensuring a positive and rewarding experience for all. This role also supports the setup of new WeSwim clubs in London, raising profile in new areas and developing relationships with new stakeholders to promote the organisation. This position requires a strategic person with excellent marketing, communication and project management skills.
Key Responsibilities:
- Volunteer recruitment & training: Develop and implement a marketing and outreach plan to to attract new volunteers. Create marketing materials to advertise volunteer opportunities & use data to inform recruitment activity. Manage onboarding of volunteers including interviews, DBS and references. Organise and run induction sessions for new volunteers.
- Volunteer management & support: Maintain an up-to-date database of volunteers, including contact information, availability, and skills. Schedule and assign volunteers to sessions based on their availability & monitor attendance. Serve as the main point of contact for all volunteers, addressing enquiries and resolving any issues. Work with Club Committees (lead volunteers) to foster a positive and inclusive environment for volunteers, encouraging teamwork and community spirit.
- Marketing & Communications: Develop social media marketing and email communications to support recruitment and retention of volunteers in line with strategy.
- Setup of new swimming clubs: Scope & contact future pool partners, develop and deliver engagement plans to recruit new volunteers and swimmers to attend the club when it opens in partnership with WeSwim team.
- Stakeholder engagement: Build and maintain relationships with local stakeholders including: local authorities, community organisations, disability charities & sports clubs. Represent WeSwim at community events, meetings, and public engagements. Develop and implement strategies to increase the club’s visibility and reputation in the community.
Skills & Experience:
Excellent communication and interpersonal skills.
Marketing and social media experience.
Strong organisational, administrative, and project management skills.
Experience in volunteer coordination or a related field.
Ability to work independently and as part of a team.
Development of project plans and use of data.
Knowledge of the local community and relevant stakeholder networks is an asset.
Proficient use of IT including GSuite, Slack, Canva, Facebook & Instagram
Personal Attributes:
Personable with a knack for building relationships.
Strategic thinker with the ability to identify and capitalise on opportunities.
Proactive and self-motivated with a results-oriented mindset.
Creative and resourceful in problem-solving and developing initiatives.
Passionate about swimming and community engagement.
Requirements:
This role is remote with travel across London. The post holder should be London based.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service.
This is an exciting home based opportunity working with stroke survivors and their families to support them following a stroke.
Position: S11216 Stroke Association Support Coordinator
Location: Home-based Surrey however, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Part-time, 21 hours per week (flexible working available)
Salary: Circa £16,043 per annum (inner London weighting £2,370 per annum or outer London weighting £1,260 per annum may be applied in accordance to where you live) (FTE circa £26,700 per annum)
Contract: Our services are contracted, we currently have funding for this contract until 31 August 2025.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 3 November 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.
Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:
· Support new stroke survivors and their carers from hospital discharge into the community.
· Provide personalised information, advice and support.
· Support clients to make informed lifestyle changes which will help them to prevent further strokes
· Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.
· You will have excellent IT skills and demonstrate a flexible approach to your role.
About You
The post holder will have experience/background in:
· A caring profession ideally with experience of supporting people with disabilities.
· Setting up and running virtual groups.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be resident in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Stroke Association
Finding strength through support
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of our supporters and donors that we can provide vital support.
We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.
We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our Homelessness service in Kensington & Chelsea.
£28,531.36 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
The Heaney Cluster an intensively supported housing scheme for the most challenging customers in the borough. The majority of the customers come with a history of entrenched rough sleeping; often coupled with enduring mental health difficulties. The aim is to offer a home to those who would have difficulty finding accommodation because of their lifestyle choices involving extreme drug and alcohol misuse. The high support hostel caters for eleven service users with complex needs and is staffed 24 hours a day with the minimum of three staff on duty. The medium support services are staffed from 9am to 9pm where the customers present with varying degrees of mental health issues.
Enhanced Support Workers will devise person centered support plans with customers to help them develop the life skills they require to meet their needs and goals. This will include sign posting them to the local drug and alcohol services to address substance misuse issues. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager.
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Develop and maintain links with all key agencies and service providers in the local community
Develop knowledge around the local mental health system to ensure customers receive the best treatment available
Lead on an area of specialism (e.g. ETE, health and wellbeing) and build partnerships and develop internal and external opportunities for service-users in this area
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible
* Open to feedback and self development
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience of working with complex needs/ street homeless
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Job Title: Regional Fundraising Coordinator
Location: Home based or Hybrid (with 1 day per week in the London Office)
Hours: 35 hours/week (Part-time and flexible working requests welcomed)
Contract type: Fixed -Term 12 months
Salary: £25,805 per annum (Home based) / £28,389 per annum (Hybrid)
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
- Someone who will support the success of the Regional Fundraising team by coordinating programmes of work, projects and ways of working to create better collaboration and consistency across the team, enabling us to meet our team objectives of securing sustainable income.
- Someone who can monitor and take ownership of all regular Regional Processes e.g. Monthly reporting, basic database (CARE) checks/reporting, risk assessment process, setting up team meetings.
- Someone who can take on national programme research and support e.g. coordinating key information for multi-region opportunities, whole team materials/resources (e.g. new mini fundraising guides).
- Someone confident in liaising with other teams across the charity as needed (e.g. obtaining data from data team, bringing back key information on upcoming campaigns etc).
What we offer:
- Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.
- Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
- Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
- Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
- Health Cashback Plan: access a health cashback plan to cover medical expenses.
- Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
- Discount scheme: access exclusive savings at various high street retailers and gyms.
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
How to apply:
You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.
Key dates:
Applications by end of 17th November 2024. 1st Stage Interviews on 28th November online and 2nd Stage Interviews on 9th December, potentially in person.
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind.
We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people. In line with our equity, diversity and inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, disabled people and people with caring responsibilities.
Should you require any assistance or adjustments to support your application or interview process, such as accommodating neurodiversity where additional time for tasks, meeting the panellists beforehand or a different interview format (online/offline/in person) or if you require the job description or job advert in an alternative format. Please don’t hesitate to get in touch with the HR Team.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please get in touch with the HR Team.
We’re here to give every young person facing cancer the best care and support.
The client requests no contact from agencies or media sales.
Suicide Prevention Coordinator
Grade & Salary: WM6 (SP6) 27 £29,132
Hours of work: Full time (37.5 hours per week)
Contract: Fixed term contract
Accountable to: Head of Adult Services
Line reports: Volunteers (Suicide Prevention Champions)
Lead and coordinate outreach activities and interventions in educational settings across 6 boroughs to deliver suicide prevention and mental health messages, awareness raising, promotion of services and support available. Working closely and linking in with community networks. Resulting in increase of knowledge around suicide and self-harm, suicide reduction, surveillance, prevention.
Based at: Hybrid including community venues, our Pimlico Head Office and home working.
We are looking for a:
Are you passionate about making a difference in the lives of people? We are seeking a dynamic and self-motivated Suicide Prevention Coordinator to join our team. In this role, you will work collaboratively across six boroughs to enhance support services for people, deliver suicide awareness and prevention training, promotion of services and support available.
If you are ready to make a meaningful impact and possess the skills we seek, we’d love to hear from you! Please check the Job Description and Person Specification below:
You will:
As a Suicide Prevention Coordinator, you will be a key member of our team and a valued and respected part of our service. You will deliver successful coordination of Suicide Prevention campaigning, education and interventions across South West London boroughs. We are looking for someone to lead and coordinate outreach activities and interventions in educational settings to deliver suicide prevention and mental health messages, promotion of services and support available. Working closely and linking in with community networks. Resulting in increase of knowledge around suicide and self-harm, suicide reduction, surveillance, prevention.
About us
We’re a leading community-based organization dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.
Why work for us?
- Hybrid-working.
- Life-changing work.
- Learning and development opportunities.
- Passionate and professional workforce.
- Diversity and Inclusion.
- Flexi time.
- Cycle to work scheme.
- 27 days annual leave plus Bank Holidays.
- Access to Employee Assistance Programme.
- Birthday leave.
Application process
Please check Job Description and Person Specification to ensure that you meet the requirements of the role.
Deadline for submission of application is 6th November 2024
Interviews will be held on a date to be confirmed
Please note, we may close applications early if we receive a high volume of applications.
REF-217461
Junior Finance Officer (Sales Ledger)
Location: Hybrid (minimum 40% office-based)
Contract Type: Permanent
Salary: £25,753 - £27,573 (pro-rata £15,452 - £16,544)
Hours: Part-time, 21 hours per week with flexible scheduling options
Do you want to drive change while advancing your finance skills?
As a Junior Finance Officer at Suzy Lamplugh Trust, you’ll be integral in managing essential sales ledger functions, contributing to impactful safety initiatives, and working alongside a passionate, mission-driven team. This role offers you the opportunity to grow professionally while making a meaningful difference.
About Suzy Lamplugh Trust
This role represents a chance to join the UK’s leading personal safety charity and authority on stalking prevention. Established in memory of Suzy Lamplugh, who tragically went missing in 1986, our Trust pioneers work in reducing abuse, aggression, and violence through education, advocacy, and direct support.
Our achievements include:
· Training over one million lone and frontline workers across various sectors in personal safety
· Driving legislative changes to improve public safety
· Supporting over 75,000 victims of stalking through our National Stalking Helpline and advocacy services
Role Overview
The Junior Finance Officer will manage sales ledger transactions, ensuring accurate, timely financial data that supports the Trust's internal financial controls and monthly reconciliations. You’ll collaborate with various departments, uphold best practices, and contribute directly to the Trust’s financial integrity.
Key Responsibilities:
· Issue client invoices and accurately input sales receipts
· Generate and update weekly aged debtors reports
· Support the credit controller with debt follow-up and respond to client inquiries
· Complete new supplier forms and maintain accurate supplier data
· Reconcile monthly invoices and handle sales ledger queries
· Conduct monthly bank reconciliations and back up financial data
· Reconcile weekly Commercial CRM records (training provided)
What We Offer:
At Suzy Lamplugh Trust, we value the commitment and expertise of our staff and are proud to offer a comprehensive benefits package:
· Flexible 21-Hour Work Week: Design a schedule that works for you—our part-time hours are adaptable to fit your availability and our needs
· Hybrid Working: With a minimum of 40% office-based work
· Generous Leave Package: 28 days annual leave (pro-rata for part-time) increasing with length of service, plus public holidays
· Special Leave: Including days for personal milestones, like moving house or celebrating your birthday
· Pension Contribution: 5% employer contribution
· Health & Wellbeing App: Access to counselling, advice, and discounts
· Occupational Sick Pay increasing with service
· Additional Perks: Cycle to Work scheme, interest-free travel loan for season tickets, and regular team events
How to Apply:
Suzy Lamplugh Trust is dedicated to equality and inclusivity. Please apply by submitting your CV and a cover letter detailing how your skills and experience align with the job requirements. Applications without a cover letter will not be considered.
Deadline: 25th November 2024, by 5:30 PM
Join us in building safer communities and empowering people across the UK.
Interviews will be held in-person week commencing 2nd December 2024. If you do not have availability, please let us know in your covering letter.
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
Reed Finance are proud to be working exclusively with London Design & Engineering University Technical College in appointing a Chief Financial Officer (CFO) to oversee all financial aspects of their educational institutions, including the UTC, the 6th Form, and the Engineering Skills College. The CFO will be responsible for strategic financial planning, managing financial risks, financial reporting, and ensuring sustainable economic health.
This is an exciting time to be joining when significant and substantial growth is being planned, which you will be pivotal in supporting the delivery of. We are seeking an insightful and highly strategic individual who has the ability and appetite to influence at both micro and macro level. An engaging individual, comfortable with leading day-to-day operations and presenting to trustees and external organisations.
Key deliverables of the role:
- Advise the CEO and board on financial strategy and operations.
- Develop and implement the trust’s strategy, providing financial analysis and guidance on all activities.
- Conduct financial due diligence on potential new members of the trust and report recommendations.
- Manage the budget process, ensuring alignment with the trust’s strategic objectives.
- Develop and monitor the trust’s business plan using effective financial and budget modelling.
- Ensure robust financial management through the development and monitoring of financial policies and procedures.
- Manage internal and external audit procedures, ensuring compliance and addressing any recommendations.
- Oversee the trust’s commercial contracts and procurement procedures to achieve financial efficiencies.
- Complete and submit financial returns as required by regulatory bodies.
- Manage the central finance team, ensuring professional development and best practices.
Required Skills & Qualifications:
- Professional accounting qualification (ACA, ACCA, CIMA, or equivalent).
- Bachelor’s degree or higher in Finance, Accounting, Business Administration, or a related field.
- Proven experience in a senior financial leadership role within a similar sized organisation.
- Demonstrated success in financial planning, analysis, and strategy development.
- Strong leadership and management skills, with the ability to motivate and inspire teams.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively at all levels.
- Strategic thinker with strong project management skills.
- In-depth knowledge of financial regulations, standards, and best practices.
Benefits:
- Competitive salary package.
- Opportunities for professional development and growth.
- Dynamic and supportive work environment.
- Contribution to significant educational initiatives.
- Hybrid working available, typically one day per week working from home, though consideration for two working days from home will be given for the right individual.
The closing date for applications, which will require a tailored CV and supporting statement is midnight on Sunday November 3rd.
Job title: Counsellor/Psychotherapist/Psychologist
Salary: £32,076
Hours of work: 5 days
Duration of contract: March 2025
Accountable to: Senior Counselling Psychologist
IKWRO - Women’s Rights Organisation is a registered charity (number 1151507) which supports Middle Eastern women and girls living in the UK who are facing “honour” based violence, forced marriage, domestic violence or female genital mutilation.
As well as providing support to individual women and girls, we run training for professionals and campaigns for better laws and policies to protect women’s rights.
We are recruiting a counsellor that speaks either Farsi, Dari, Kurdish, Turkish or Arabic, who is able to model skills in safely engaging women based on mutual collaboration, trust and empowerment.
Above post is open to women only and are exempt under the Sex Discrimination Act 7(2) (d) and (e) and the Race Relations Act 5(2) (d) 1976. No agencies please.
Closing date: 03/11/2024
Interview: Week commencing of 04/11/2024
The client requests no contact from agencies or media sales.
Part time Executive Assistant to the Chief Executive
Hours: 17.5 hours a week (ideally across four or five days, and withing ISHA’s core working hours of 10am-4pm)
Contract: Permanent
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £19,500 pro rata (£39,000 full time equivalent)
You’ll be the first port of call for many internal colleagues, Board members and external stakeholders, with our Chief Executive active as part of many London and national fora. Great customer service, exemplary diary management, and a commitment to ISHA’s values are a must.
Some of the key responsibilities for this role will include:
- Managing the CEO inbox, prioritising emails for responses etc, ensuring delegating task are completed. Prioritise enquiries and requests whilst troubleshooting conflicts and making judgements and recommendations to ensure smooth day to day arrangements.
- Manage the Chief Executive’s diary ensuring that Chief Executive is fully briefed.
- Build and maintain trustworthy relationships with the Chief Executive’s key stakeholders and colleagues. To communicate and liaise with sensitively but confidently with people from all levels, both internally and externally including board members, executive directors, Senior Management Team, the local authority and other housing association partners and residents.
- Oversee the coordination of information to assist the Chief Executive in preparing for key meetings with both internal and external stakeholders.
- Timetabling key discussions in the business cycle.
- Collating and publishing Leadership team papers and tracking actions.
- Liaising with Third party providers to ensure the smooth running of contracts/projects.
- Processing of invoices for the Chief Executive with related spend.
- Playing a key role in Chief Executive led initiatives to ensure the timely and successful deliver, for example aways days and or our staff conference.
- Prepare expenses and other financial matters in line with our financial regulations.
- Other duties that help us deliver first rate services to our residents and customers internal and external, for example minute taking time to time.
- Organise any travel arrangements.
Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do submit an application.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Deadline: 10am on Monday 11 November 2024
Interview: Tuesday 19 November 2024 in person at 102 Blackstock Road N4 2DR.
Please note: We can only able to accept applications from candidates with eligibility to currently work in the UK.
Interested?
If you would like to find out more, please click the apply button. You will be redirected to complete your application for this position.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.
No agencies please.
Join us and help shape the future of South Bank and Waterloo…
Applications close at: 9 a.m. Monday 18th November 2024
Location: St John's Church, Waterloo / Hybrid and flexible working options are possible with occasional work during evenings and weekends
Contract type: 3 days per week, 24 months with the possibility of extension
About us
Alongside its partners, South Bank and Waterloo Neighbours (SoWN) is at the heart of shaping the future of South Bank and Waterloo - an internationally important destination, an economic powerhouse, and a real and authentic neighbourhood with diverse business, residential and student communities. We work closely with South Bank Business Improvement District, WeAreWaterloo and Lambeth Council. Together, we are committed to continuing to improve South Bank and Waterloo, to make it an excellent place for all who live, work or come here for leisure.
SoWN is responsible for managing the allocation of £1m of Neighbourhood Community Investment Levy in accordance with a grant agreement with Lambeth Council as well as the distribution of health and wellbeing grants from Lambeth Health, and for the Community Chest from the London Eye Section 106 agreement. SoWN is a small and passionate voluntary team with extensive experience and knowledge of the area, its communities, and working with our partners.
About the role
You will be responsible for sourcing and assessing projects, coordinating implementation, and overseeing delivery. It is a critical role, with an equal emphasis on strategic oversight and delivery. Reporting to SoWN’s Chair, you will work closely with a Steering Group comprised of our partner organisations. You will ensure that the aspirations of the Waterloo and South Bank Neighbourhood Plan are co-ordinated and delivered. In doing so, you will continually demonstrate your understanding of the neighbourhood and all relevant and related strategies, policies, projects, and services.
Your key priorities will be to work with Neighbourhood Community Infrastructure Levy (NCIL) and Section 106 grant recipients to ensure high-quality delivery of agreed outcomes and to secure long-term funding to enhance local wellbeing and green spaces. You will also be responsible for ensuring the successful delivery of the Steering Group’s strategy, demonstrating a thorough understanding of the neighbourhood and relevant policies and projects.
Who we are looking for
You will have at least five years of relevant experience, particularly in a partnership or multi-agency setting, demonstrating a successful track record in project management, including meeting objectives on time and within budget. You will possess strong knowledge of developing specifications and managing procurement processes, ensuring compliance with regulations. We also seek someone with experience of managing complex budgets with multiple income streams. Essentially, you will have the proven ability to collaborate effectively with various stakeholders, including local authorities, the private sector, and community and voluntary organisations.
You will have experience working with local government and community organisations, along with strong advocacy skills for influencing diverse stakeholders. You will need to be capable of managing workloads, meeting deadlines, and presenting effective business cases for change. The role requires building strong community links, translating strategy into practical outcomes, and working both independently and under pressure. A flexible, "can-do" team player who consistently delivers high standards is essential.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Monday 18th November 2024.