Community Service Manager Jobs in Guildford, Surrey

Inclusion North exists to make inclusion a reality for all people with a learning disability, autistic people and their families. We are looking for an experienced leader who can rise to the challenge of taking Inclusion North forward into the next exciting phase of our development.

This is an excellent time to join Inclusion North. The organisation is strong and well-established with a solid reputation and a busy portfolio of work. But we also have the capacity to grow and develop, taking the excellent work we have created to a wider audience and seeking new opportunities to have an even greater impact.

We pride ourselves on being an excellent employer that takes the development and wellbeing of its people seriously, so the successful candidate can look forward to a robust induction, ongoing support and supervision and a range of development opportunities.

As a values-led organisation, it is not just what we do that matters but how we do it. Inclusion North is founded on an equal partnership between people with lived experience of learning disability and autism and their families, and people who bring their professional experience of making inclusion a reality. We are looking for a leader who embodies these values to join our dedicated team.

If you feel excited by the challenge of leading Inclusion North into the future and you have the values, skills and experience that we are looking for we look forward to receiving your application.

Hours, contract period and location

Full time, 37.5 hours per week (candidates can request flexible working). Permanent contract.

Home-based. The role requires some travel across the North East, North Cumbria, Yorkshire, Humber and Derbyshire.

Salary: £57,000 - £65,000 depending on experience

Closing date for applications: 9.30am Monday 28th October 2024

We are a Disability Confident Employer.

 Informal online information sessions - Monday 7th October 6.30pm and Tuesday 8th October 12.30pm

 First Stage interviews online -  week beginning 11th November

Second Stage interviews – candidates will be required to attend a full day face to face in York 21st November 

Informal online information sessions - Monday 7th October 6.30pm and Tuesday 8th October 12.30pm

 First Stage interviews online -  week beginning 11th November

Second Stage interviews – candidates will be required to attend a full day face to face in York 21st November

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service.

This is an exciting home based opportunity working with stroke survivors and their families to support them following a stroke.

Position: S11216 Stroke Association Support Coordinator

Location: Home-based Surrey however, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Part-time, 21 hours per week (flexible working available)

Salary: Circa £16,043 per annum (inner London weighting £2,370 per annum or outer London weighting £1,260 per annum may be applied in accordance to where you live) (FTE circa £26,700 per annum)

Contract: Our services are contracted, we currently have funding for this contract until 31 August 2025.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 3 November 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.

Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:

· Support new stroke survivors and their carers from hospital discharge into the community.

· Provide personalised information, advice and support.

· Support clients to make informed lifestyle changes which will help them to prevent further strokes

· Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.

· You will have excellent IT skills and demonstrate a flexible approach to your role.

About You

The post holder will have experience/background in:

· A caring profession ideally with experience of supporting people with disabilities.

· Setting up and running virtual groups.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Stroke Association

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support.

We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.

We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities. 

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are looking for a dynamic and experienced Director of Marketing and Fundraising to join our senior leadership team and spearhead our income generation and brand visibility.

This is your chance to be at the core of NZF’s mission, steering our income-generation strategy – across both digital and non-digital channels – and ensuring strong brand visibility that drives people to collaborate with us in building the UK’s first truly national Zakat System. Your leadership will be instrumental to NZF’s ability to help needy Muslims in the UK and give the wider Muslim community a deeper understanding of the duty and opportunity in supporting local needs in the UK.

We’re looking for someone who : 

If you’re ready to lead with purpose and make a real difference, we encourage you to apply for the Director of Marketing and Fundraising role. Let’s work together to build a stronger, more resilient community through the power of Zakat.

• Leads with Vision: You stay ahead of the curve in devising marketing and fundraising strategies, always assessing the market for opportunities, and improvising solutions that capitalise on these opportunities.
• Masters the Details: You get into the details to analyse data, make plans, assess results, and report on findings.
• Creates Plans: You are a seasoned executor, planning carefully the steps required to achieve our objectives in income generation and brand communication.
• Communicates with Clarity: You are an effective communicator, able to translate our vision into captivating and effective forms of communication.
• Collaborates Effectively: You work well with stakeholders across the organisation, ensuring that marketing and fundraising strategies are aligned and capitalise on organisational activities.

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service based in the Durham area.

This is an exciting home based opportunity working with stroke survivors and their families to support them following a stroke.

Position: S11214 Stroke Association Support Coordinator

Location: Homebased South of Tyne & Wear. However, frequent travel will be required as part of this role (May include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week (flexible working available)

Salary: Circa £26,700 per annum

Contract: This is a fixed term maternity cover for 9 months. Our services are contracted, we currently have funding for this contract until 31 March 2027.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 20 October 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 6 November 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:

· Support new stroke survivors and their carers from hospital discharge into the community.

· Provide personalised information, advice and support.

· Support clients to make informed lifestyle changes which will help them to prevent further strokes.

About You

The post holder will have experience/background in:

· A caring profession ideally with experience of supporting people with disabilities.

· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.

· Ability to use basic Microsoft systems

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Stroke Association

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support.

We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke.

We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities. 

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Description

We are looking for someone who has passion for both business and data, ensuring that business systems, infrastructure and processes are functioning effectively and efficiently. You will be naturally curious and keen to encourage continuous improvement of systems.

Job Purpose: The role holder will ensure that business systems, infrastructure and processes are functioning as effectively and efficiently as possible. They will support colleagues to improve their knowledge and use Microsoft Office 365 (O365) and SharePoint/Teams and support with identifying new technologies that will enhance service delivery to YMCA customers.  

To review and replace business systems as YMCA East Surrey enters the next phase of digital transformation of integration of systems, cloud telephony and a business intelligence tool. This role will be an integral part of the transformation and onboarding new systems.  

 Hours of work:Part time 28 hours per week. Working pattern will usually be between Monday to Friday 9am to 5pm.

Location: YMCA Sports and Community Centre, Princes Road, Redhill, Surrey, RH1 6JJ.

Annual leave:Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service.(pro-rata for part time workers)

The holiday year runs from 1April to 31 March each year.

Benefits: Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.

Free Parking : There is free parking availableat all our delivery sites. YMCA East Surrey also operates a Bike to Work Scheme.

Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.

Closing date & interviews: 

Closing Date :20th October 2024

Interviews:29th October 2024 

Main Responsibilities:

 · Colleague support and triage of O365 and SharePoint issues.  

· Train and support colleagues to maintain the SharePoint Intranet.   

· Train and support superusers across the different O365 business systems   

· Assist and lead the efficient delivery of ICT driven projects across the business through collaboration with internal and external partners/stakeholders.  

· Lead on the specific project of procuring and rolling out a new VoIP system across the whole organisation.

· Assist in the analysis of existing systems, identifying options for potential solutions and assessing them for both technical and business suitability. 

· Working closely together with the Senior Management Team and our IT Support Provider to ensure the technical viability of solutions.  

· Designing and overseeing test specifications and conducting rigorous testing before rolling out live systems  

· Support the Senior Management Team to determine budgets and time frames for implementation of proposed solutions.  

· Ensure system compliance with GDPR and follow the organisations Data Protection procedures relating to confidentiality.  

· Ensuring that implementation IT projects remain within agreed-upon budgets and time frames.  

· Identifying and managing IT risks and issues that impact business outcomes   

· Training users and creating instruction manuals for new or improved O365 systems  

· Researching and evaluating emerging technologies, including both hardware and software to improve efficiency and effectiveness of existing processes.

· Support managers to measure levels and activities and outcomes by collating data from different systems to demonstrate effectiveness and impact across all service areas.

· Attend system user groups and share learning and best practice.  

· Advise on IT solutions and software for the development of new sites and projects.   

· Attend contract review meetings with IT Support Provider, to help the HoCS to monitor their performance and resolve and contractual issues that might arise 

· Take responsibility for all IT hardware, to issue new equipment and to put in place arrangements for maintenance, repair and replacement where necessary and support maintenance of up-to-date asset register

· Take responsibility for drafting and reviewing relevant IT policies.

· Put in place the required systems and processes to achieve and maintain Cyber Essentials accreditation. 

· Manage all relevant software licences including O365 licences. 

· To produce monthly reports for senior management and to prepare proposals for new software where required. 

· Use Office applications such as Forms and Power BI to produce tools to help managers collect data and monitor and report on performance.

· To undertake such other tasks as may be allocated from time to time within your capabilities by the HoCS and CEO. 

· Any other duties are required to be performed within the grade and renumeration of the role. – this is mandatory

· We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults).  We require you to understand and demonstrate this commitment and attend any required training

An exciting opportunity has arisen for a Placement Officer to join our Business development & Commissioning Team. This will include providing clerical support in planning, attending, and minuting meetings, as well as managing and executing processes associated with children’s placements.

Staff benefits include shuttle bus, and more… Read more below

Role Requirements

The role of Placement Officer is to provide high quality support to all placement, admission and discharge processes associated with all children’s placements.

This will include providing clerical support in planning, attending, and minuting meetings, as well as managing and executing processes associated with children’s placements, including managing and updating our children’s records system, supporting on billing processes, in particular debtors’ management, and contracting, whilst also supporting the wider business development and commissioning team on clerical matters, ensuring operations run smoothly.

You will liaise with internal and external stakeholders, including families, referrers, and commissioners, maintaining excellent relationships and delivering exception customer service at all times, acting as an ambassador for The Children’s Trust.

Interview Date: 24th & 25th October 2024

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Poverty is not part of God's plan. You are.

At Tearfund, we are growing a global community of people who want to enter a whole life response to poverty. One valuable way supporters can respond is through leaving a gift in their will.

Tearfund is looking for a Legacy Administration Officer to maintain our legacy database and manage a dedicated caseload. 

The Legacy Team promotes gifts in wills among Tearfund supporters; works with executors where Tearfund is named as a beneficiary in an estate; and develops positive relationships with all those we come into contact with.

We are looking for a candidate who:

• Has excellent customer service skills and experience of working with databases
• Is organised, willing to learn, with meticulous attention to detail
• Has a strong interest in legacy administration and an understanding of the importance of these gifts to our future work

Do you match the above? Then please get in touch - we would love to hear from you!

Please note: This is a part time role, working 17.5 hours a week. The full time salary is £28,879 per annum and the part time salary is £14,440 per annum.

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.

This role is eligible for hybrid working and you will be required to work from a designated Tearfund office and from your home by agreement with the line manager.

Applicants must be committed to Tearfund's Christian beliefs.

ESOL Coordinator Vacancy

Learn English at Home (LEAH) is looking for a motivated, dynamic, and flexible individual with experience in the community, voluntary, or education sectors to join their team. You should have a background of working with people from diverse communities who have limited English.

The ideal candidate will have experience in assessing learners for ESOL, coordinating and supervising volunteers, and organising workshops and classes. Strong communication skills, both written and oral, are essential, as well as the ability to work independently, prioritise tasks, and manage multiple responsibilities. IT literacy and the ability to monitor outcomes using databases are crucial. 

You should be adept at working independently both face to face across our boroughs and online. While also being a team player who can help the team meet its targets.  An ESOL qualification or relevant equivalent would be desirable, along with knowledge of local services and demographics.

Hours: 35 hours per week, term time only (Monday – Friday 9am- 4.30pm) 

Summary of the role

Our successful charity runs pathways which focus on employability and skills for everyday living to help young people, with SEN and learning disabilities to gain confidence and social support, alongside nationally recognised qualifications. Green Corridor requires the skills of an enthusiastic and reliable Teaching Assistant, who can work effectively with our learners who each have their own additional needs. The candidate we require should ideally have experience and/or affinity for working with young adults with Special Educational Needs. The role would involve supporting learners within their subject area, and functional skills, encouraging them to reach their full potential.

Specific duties and responsibilities of the role

Supporting Young People

• To work with the tutor to establish an appropriate learning environment.
• To work with the tutor on lesson planning, evaluating and adjusting lesson/work plans as appropriate.
• To monitor and evaluate learners’ responses to learning activities through observations and planned recording of achievement against learning objectives.
• To use specialist skills to support learners’ learning such as PECS, Makaton, symbols and iPads. 
• To assist with the development, implementation and evaluation of learning programmes and individual work plans.
• To prepare and assist in the preparation of the classroom, resources and equipment.
• To establish productive working relationships with learners acting as a role model and setting high expectations.
• Communicating with learners with varying degrees of speech and language difficulties, using communicative system/equipment where necessary.
• To promote inclusion and acceptance of all learners within the classroom and across Green Corridor.
• To support learners consistently whilst recognising and responding to their individual needs
• To encourage individual learners to interact and work co-operatively with others whilst engaging in activities.
• To promote independence and employ strategies to recognise and acknowledge achievement and self-reliance.
• To provide feedback to learners in relation to progress and achievement and to provide accurate, evidenced and objective feedback and reports to the tutor.
• To be responsible for keeping and updating records with the tutor and other staff, contributing to reviews as requested.
• To liaise with specialists (such as SALT, OT and Physio) and follow their advice for safety, learning and therapy programmes, as appropriate.

Wellbeing and Safeguarding

• Meet with parents and carers as part of maintaining positive relationships and the full implementation of the Green Corridor’s values and ethos.
• To promote Green Corridor’s values, positive attitudes and good learner behaviour, dealing promptly with conflicts and incidents in line with established policies and procedures, encouraging learners to take responsibility for their own behaviour.
• To supervise learners on visits, trips and out-of-school activities as required
• To support breaktime/lunches and lunchtime supervision within employed hours
• Administer first aid as appropriate
• To carry out Team Teach/MAPA if required

Professional Development 

• To participate in 30 hours CPD per year specific to the needs of learners and Green Corridor, including working towards appropriate qualifications needed to perform your role.
• To keep your own individual Professional Development Plan up to date. 

Other duties 

• Undertake any other task identified as being necessary to fulfil contract requirements or the requirements of an individual support.
• The post holder will be required to undertake other appropriate activities related to achieving the organisations objectives, as determined by the CEO or your line manager.

Essential person specification

• Level 2 Award in Education and Training or willingness to work towards.
• Excellent communication skills, both oral and written.
• Enhanced DBS clearance

Benefits:Company pension, subsidised lunches, healthcare, gym membership discounts and Employee Assistance Programme.

Senior Young People Support Worker

We have a new role available for a Senior Young People Support Worker to join an important charity to ensure that every client leaves a service with the skills and resilience to be confident and self-determining in their lives.

Position: Senior Young People Support Worker

Location: Twickenham

Contract: Permanent

Hours: Full Time (37.5 hrs)

Salary: £31,203 (includes London Weighting) per annum + Pension and other benefits

Closing Date: Sunday 20th October 2024

About the Role

The Senior Young People Support Worker is responsible for contributing to the effective and safe delivery of the service on a day-to-day basis. You will hold responsibility for the safety and well-being of all clients, volunteers, visitors and staff in the service. You will lead in ensuring that the housing management is properly maintained and the service supports clients to sustain their tenancy agreement, develop skills and resilience, and participate in positive and successful move-on.

Your work will be underpinned by the organisation’s Endeavour model of assets-based, psychologically informed delivery, the aim of which is to ensure that every client leaves a service with the skills and resilience to be confident and self-determining in their lives.

Key responsibilities include:

• You will always ensure the safety and wellbeing of clients in the service including ensuring that Safeguarding and emergency alert procedures are followed as laid out in the organisation’s Policy and Procedures.
• You will ensure the high quality of risk and needs assessments, SMART outcomes-based support plans and case files for clients of your line reports.
• You will deliver one-to-one and group support opportunities within their accommodation and in the local community aimed at increasing resilience in the clients we work with.
• You will proactively partner with consortium colleagues, Lambeth and local agencies including statutory teams, to support the wellbeing of clients following data protection and information sharing protocols.
• You will be flexible, reflective and creative in your engagement with clients and personalised in your support to them.
• You will support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations, through facilitating the work of the organisation’s Community Programmes Team.

About You

You will need to have the following skills and experience:

• An understanding and commitment to working in an assets-based way.
• Good level of experience working with people who have experienced homelessness, poor mental health, substance use or have a history of living in care.
• Relevant life experience is desirable
• Experience in using Risk Assessments and Support Planning.
• Good literacy, numeracy and IT skills. This job description is a statement of requirements at the time of writing and is not contractual. It should not be seen as precluding future changes after appointment to this role.
• Good level of experience in operating safeguarding requirements and procedures.
• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity, and no one suffers from discrimination.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles
• 26 days annual leave rising to 30 after five years of service
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​
• Death in service (4x Base salary)
• Legal Advice line

About the Organisation

The employer delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, #INDNFPPLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Location: Remote

Contract type: Fixed Term, 1 Year

Salary: £60,000 per annum

Hours: 37.5 per week

Closing date: Sunday 27th October 2024 at 11:30pm

Please note, we are actively interviewing for this role and we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

Are you passionate about driving HR excellence and delivering top-notch customer service? Do you have extensive HR leadership experience? Then join Shelter as an Senior Consultant - HR Specialist and join our fight for home.

About the role

In this role, you'll be at the forefront of shaping and implementing strategic and operational HR processes that enhance employee experiences and operational efficiency. You’ll work closely with the HR Leadership Team to provide expert advice on employee relations, pay and reward, case management, and more.

Your key responsibilities will include coaching and supporting HR staff and senior managers through complex employee relations cases, as well as advising on pay and reward strategies. You’ll lead process improvement initiatives to ensure our HR systems are effective, consistent, and aligned with Shelter’s policies. Additionally, you’ll play a critical role in data reporting, identifying HR trends, and making recommendations to continuously improve our service delivery.

About You 

To be successful in this role, you'll need to bring significant experience and deep expertise in Employee Relations and UK Employment Law, with a proven track record in managing complex cases. You should have exceptional stakeholder management skills, as well as experience in reviewing and implementing HR policies and procedures.

With MCIPD qualifications (or equivalent experience), you’ll be able to confidently guide our HR team and managers through the employee relations cycle, pay and reward challenges, and the nuances of HR data reporting. Your strong communication skills, both verbal and written, will be essential in helping diverse groups understand and navigate HR practices and policies.

We’re looking for someone who is not only knowledgeable but also resilient, proactive, and able to thrive in a fast-paced environment. If you have experience in assessing and improving HR processes, a passion for continuous learning, and a commitment to supporting and developing your HR team, then you could be the perfect fit for this role at Shelter.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

About the team

The Strategy Enablement directorate brings together our core support functions of HR Delivery, Finance, Tech & Data, Governance, Planning and Property. Led by the Director of Strategy Enablement and four Assistant Directors.

We do not see our support functions as merely transactional, but we are both enablers and keepers of Shelter’s strategic objectives. Striving to be a centre of excellence we work with colleagues to ensure organisational objectives are clear and strategically aligned, whilst supporting with the removal of any internal obstacles that emerge on the way.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We are committed to combatting racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and supporting statement, ensuring you cover the 8 'About You' points in the job description.

Please provide specific examples  and demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered. 

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We are looking for an incredibly organised and efficient Programme Events & Projects Officer to coordinate delivery of our learning programme and projects portfolio.

Events and Project Officer
Advertising Reference: 2405
Location: Home-based/remote within the UK 
Status: 12-month fixed term contract. 35 hours per week. Part-time will be considered. However, no less than 28 hours per week.
Salary: (Band 3) £27,824 with generous benefits package including 30 days annual leave plus Bank holidays, and 3 days of Christmas closure

Research in Practice is part of the National Children’s Bureau (NCB) family. For over 60 years, the NCB has been building a better childhood for all.

Research in Practice works with organisations across the children and adults social care, health and criminal justice sectors, supporting them to develop an evidence-informed approach to their work. Our focus is on using evidence from research, practice and lived experience, to provide resources that improve policy and services, to achieve positive outcomes for people of all ages.

You will liaise with external commissioners and stakeholders to book in delivery dates – this will include coordinating diaries, commissioning Associates, and confirming delivery details for external commissioners and internal staff. You will work with the team on the pro-active set-up and coordination of both small, one-off deliveries as well as larger scale programmes and projects.

Our ideal candidate would have experience working in a busy learning events or administration environment. You will be capable of managing multiple requests at the same time, and confident liaising with both external stakeholders and internal staff. Excellent attention to detail and reporting skills are crucial to the success of this role. You will need to be enthusiastic, self-motivated and used to collaborative working, with excellent communication skills.

This is a great opportunity to join a busy, committed and passionate team to help deliver a range of learning and development opportunities to commissioners all over the country. This is a fast-paced and varied role.

The role reports to the Learning Programme Co-ordinator in the CPD Team.

We offer hybrid, flexible working from our Devon and Sheffield offices. Remote working from within the UK may also be considered. International applicants will not be considered without proof of right to work in the UK. We are unable to offer employment to applicants who do not live in the UK. 

Applications close at 08:00am on Monday, 4 November 2024.  
Assessment and interviews to be conducted on Wednesday, 13 November, and/or Thursday, 14 November 2024. Please note that only shortlisted candidates will be contacted.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Please quote the job title and reference number 2405 in your application. CVs will not be accepted.

NCB is an equal opportunities employer, and we particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and male candidates, as we would like to increase the representation of these groups at NCB. We strive for our workforce to be representative of the communities that we serve, and we know that greater diversity will lead to even greater results for children.

No agencies please.

The Down’s Syndrome Association (DSA) aims to create and develop the conditions that will enable people who have Down's syndrome to lead fulfilling and rewarding lives. We are seeking an organised and enthusiastic Fundraising Events Assistant to join our fundraising team. This role is perfect for someone interested in start a career in fundraising and want to learn and develop with the community and challenge events fundraising.

The successful candidate will support the Manager of fundraising events with all challenge events in the portfolio.  This includes the planning, organisation, marketing, delivery, recruitment and stewardship of participants and day to day administration for all DSA events.

We are hoping to recruit as soon as possible.

Contact Georgina Lamond to discuss the position and to apply with a CV. 

Main responsibilities:-

· Assist the Manager of Fundraising Events with future event plans and creating and building on our Community Fundraising offer.

· Assist in the sale of items from the shop- especially Christmas cards, socks and merchandise.

· Support and develop relationships with members, supporters who participate in events taking responsibility for the supporter journey; providing motivation and encouragement from start to finish to ensure they continue to support.

· Managing the Events Inbox; Replying to all enquiries coming into the inbox.

· Attend and participate in events as required.  This may involve occasional evening and weekend work, for which you will receive equal time back in lieu.

· Assist with the fundraising pages of the website ensuring copy is up to date and relevant and those events that require extra marketing are featured on the home page.

· Work closely with the Communications Team to develop promotional plans for each event maximising recruitment and exposure through our newsletter and social media platforms. 

·Provide support to your team members during particularly busy times (and vice versa) such as Down’s Syndrome Awareness Week.

· To undertake any other duties as required by the Manager of Fundraising Events that fall within the grade and remit of this post.

Person specifications:-

Qualifications: A level or equivalent qualification.

Essential

· Experience of working in a customer facing environment

· Proven ability to complete multiple tasks by managing own workload

· Experience of problem solving

· Ability to work collaboratively in a team

· Understanding of good customer service

· Excellent writing and proofreading skills

· Excellent communication skills

· Good organisational and administrative skills with attention to detail

· Good computer skills including using main Microsoft packages (word, excel, powerpoint) as well as experience with different IT systems

· A ‘can do’ positive and professional attitude that can flex and adapt to change and challenges

Desirable

· Sensitivity and understanding to the needs of people who have Down’s syndrome and their family members

· Experience of fundraising – in a professional or personal way

· Good presentation skills

· Experience or understanding of using a CRM/Database

· Understanding of, or transferable skills in building relationships

· Ability to analyse information and draw conclusions

This is an opportunity to join Refuge as a Refuge Worker. You will be responsible for providing high quality practical and emotional support to survivors of domestic violence and their children living in our refuges.

The post holder will provide high quality support and safety planning to women and children in crisis. This includes enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.