Community Outreach Team Leader Jobs in TW20 9GF

Closing date: Wednesday 4th December 2024 at 9am
Please note that the turnaround time between both the first stage and second stage interviews will be short: 

First Stage Interview: Monday 16th December/Tuesday 17th December 2024

Second Stage Interview: Wednesday 18th December/Thursday 19th December 2024

We have an exciting opening for someone to join our senior leadership team leading our campaigning work. We need a strategic expert who understands politics, campaigning and how to get the best out of campaigning organisations. The Campaigns Director must maintain a comprehensive understanding of the organisation's financial position, proactively managing budgets and implementing necessary adjustments to ensure organisational health and sustainability.

The Campaigns Director leads the Campaigns department, crafting our plans and supporting the team to execute powerful, people-powered campaigns that shape the country to be fair, respectful and sustainable. They oversee campaign strategy development, as well as teams that execute our plans, run our social media campaigns, and our public/media affairs work, all while ensuring alignment with organisational goals and political positioning.

The Campaigns Director must maintain a comprehensive understanding of the organisation's financial position, proactively managing budgets and implementing necessary adjustments to ensure organisational health and sustainability. They play a critical role in steering the organisation's narrative, tracking campaign progress, and working collaboratively with the Senior Leadership Team (SLT) to align campaign objectives and work in progress with other organisational insights and initiatives.

Your background and experience

We are looking for someone who understands 38 Degrees, our model and our organisational culture already, and our fierce determination to change our country - campaigning to do so without fear or favour whoever is in power. You will have worked at, or with, a similar organisation to us, where our supporters are our purpose, and you’ll be ready to engage in discussions about campaigning tactics and way of working from day one.

Our power is the passion, and number, of our supporters. You will have insight and experience on how an organisation like ours should respond to a new environment - and capitalise on the changed landscape. 

You will understand not just the purpose and strategies of organisations like ours, you’ll know that we can only succeed if we have the right people, structure and culture. You’ll have experience of working in productive and positive environments, and you’ll have insight into how teams can be set up for success in a campaigning space.

You’ll be adept and experienced at project management, understand the pressures the team face working in a fast paced reactive environment and be able to get the best of people in this context to help deliver on longer term, strategic goals.

And most of all, you will be a positive, practical person who can work with others, bringing them with you, to solve problems in a collaborative way.
 

About us
38 Degrees is one of the UK's biggest campaigning communities, involving over a million supporters who campaign to make the UK a better place. We’re united by a shared vision to create a fairer and more respectful UK and a more sustainable world.

In the space of a week, millions of supporters could be campaigning on anything from protecting our NHS and stopping cuts to Universal Credit, to saving local green spaces and protecting our democracy.

38 Degrees is fiercely independent. We are primarily funded by small donations from hundreds of thousands of members of the public from all over the UK. This independence means we never have to hold ourselves back from taking on those with power and can truly listen to our supporters.

Why you’ll want to work here 

The 38 Degrees culture is honest, kind, supportive, courageous, and respectful. We move fast, and frequently change plans to respond to events. We work hard but we also have fun. We regularly enjoy team away days and social hours.

Benefits include: 

27 days holiday per year (plus bank holidays); Office closure between Christmas and New year; 9-day fortnight (office closed every other Friday); 4pm closure on the alternate Friday Flexibility to work 90 days per tax year (30 day maximum per travel in any location as per approval process); one month paid sabbatical leave after 5 years of service; Employer pension contribution; 24 hour employee assistance programme; Enhanced family leave policies; Cycle to work scheme; employer paid annual flu vaccination; Rental deposit loan; Contribution to eye tests/glasses; Learning and development budget.

Our commitment to Diversity & Inclusion

We’re especially keen to hear from people who’ll bring lived experience of the issues we work on and who’ll make our team more diverse as a result. So if you’re Black, Asian or from any other minority ethnic group, if you’re disabled, LGBTQIA+, or if you’re from a working class home, your application will be especially welcome. And thanks to our flexible home working approach and network of offices, we have a staff team that is increasingly based across the UK. We’re keen to continue diversifying geographically, so that we’re rooted in our supporters’ communities.

To make sure that we are able to reach our goal of a diverse team we have equal opportunities monitoring requirements. Your application will not be complete without the equal opportunities monitoring form.

38 Degrees is committed to inclusive working practises, so during the application process we commit to:

• Paying for childcare whilst you’re at 38 Degrees interviews or tasks

• Paying for your travel costs to the office and back – and for overnight accommodation if you’re travelling from a long distance for an interview although at present the majority of interviews are held online using zoom. 

• Making any reasonable adjustments – for example ensuring we have a BSL interpreters organised in advance if you’d need one

• If there anything else you’re concerned about or think we could provide, please let us know. 

To be successful in your application you must meet the essential requirements for this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.

The successful candidate must have the right to work in the UK at the time of appointment.

Application Questions (max. word count: 2000 words across all questions)

1. Tell us a campaign you have been part of, including what you were trying to achieve, how you developed a strategy, how you brought team members together to action the plan, and what the results you achieved. 

2. 38D is a digital first, people-powered campaigning organisation where millions of people do something small to add up to bigger political and corporate change. Tell us about a time you’ve worked with a similar model - and why you think this specific form of campaigning can make a difference in the country. 

3. With the recent change of government, should 38 Degrees be an ‘insider’ or an ‘outsider’ group?

4. Please tell us about a great campaign you’ve seen in the last year which was primarily driven through social media channels, and what lessons that campaign has for 38 Degrees. 

Are you a visionary leader with a passion for social impact and educational enrichment? The Birkbeck and William Ellis Schools Trust is seeking its first Director - a dynamic and strategic individual dedicated to advancing opportunities and support for students at William Ellis School in Camden, North London.

As Director, you’ll be at the helm of a small but impactful charity, supporting initiatives that foster confidence, wellbeing, and a sense of belonging among students, particularly those from under-resourced backgrounds. This role offers a unique opportunity to shape and drive our mission to make William Ellis School a leader in comprehensive education and to cultivate positive social capital, personal growth, and educational opportunities for all.

Your key responsibilities will include:

• Fundraising: Securing and managing funds through grant writing, donor cultivation, and strategic partnerships.
• Strategic Leadership: Developing and implementing a vision to support educational and personal development programs.
• Community Engagement: Building and strengthening relationships with businesses, educational organisations, and community stakeholders.
• Storytelling & Advocacy: Raising the Trust’s profile by effectively communicating its impact through various media channels.

Working closely with the school’s leadership and Board of Trustees, you’ll also oversee compliance and financial stewardship to ensure transparency and sustainability, aligning all activities with the Trust’s values. While this is a sole leadership position, you’ll be supported by a vibrant school community, including dedicated trustees, parents, and alumni.

We’re looking for someone with a proven record in fundraising and strategic planning, who is motivated by social impact and driven to make a difference. If you are a self-starter with a ‘can-do’ attitude, ambition, and the ability to inspire others, we invite you to apply.

The Birkbeck and William Ellis Schools Trust is an equal opportunities employer. We welcome applications from all qualified candidates.

This role involves work within a school environment and supporting activities that benefit young people. The Birkbeck and William Ellis Schools Trust is committed to safeguarding and promoting the welfare of children and young people. All appointments are made subject to a completed application form, satisfactory references, and an Enhanced Disclosure from the Disclosure and Barring Service.

Role: Partnerships Account Manager 

Location: Hybrid - London/home with regular UK travel

Salary: 36k-45k dependent on experience

Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking an excellent addition to our team to support the increased demand for our provision and to support the continued scaling of our organisation.

The Organisation

Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and vulnerable learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have 12 years’ experience delivering 1:1 tuition, working with schools and Local Authority partners across the country, reaching hundreds of pupils annually. 

As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 200 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes. 

What is the Role?

The Partnerships Account Manager will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term school and local council relationships, the Partnerships Account Manager will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. 

The post holder will manage two administrators who will provide essential bid-writing and administrative support to facilitate efficient and effective client management.

The post holder would benefit from experience or an understanding of working in a small, high-growth organisation. 

The role will be suited to those who have held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. 

This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for vulnerable students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you.

Key Responsibilities:

1. Client Acquisition and Relationship Management

   • Proactively seek new business opportunities within assigned regions to grow the client base.

   • Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.

   • Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.

   • Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Operations teams. 

   • Maintain good internal stakeholder relationships with our Operations teams to ensure high client demands are balanced with our processes and team capacity. 

2. Strategic Planning and Development

   • Collaborate with Senior Leaders to develop strategies for client retention and growth.

   • Work closely with the wider partnerships team to align on strategic objectives and ensure seamless service delivery across functions.

   • Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.

3. Performance Monitoring and Reporting

   • Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.

   • Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.

   • Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.

   • Report to SLT on accounts, Tenders, Bids, client meetings on a regular basis

   • Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data 

4. Team Management and Support Coordination

   • Lead, mentor, and manage two administrators focused on bid-writing, tender management, and client-related administration.

   • Support administrators in producing and reviewing high-quality bid documents and responses that align with client requirements and enhance our partnership outcomes.

   • Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.

   • Work with other leads like allocations and recruitment to ensure we can fulfil referrals

   • Foster a strong working relationship between bid writers and recruitment to ensure we can find tutors and go for the right bids. 

5. Bid Management and Process Improvement

   • Oversee the preparation and submission of tenders and bids, working closely with administrators to ensure high-quality and timely submissions.

   • Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.

   • Report on bid submission performance, review client feedback to continuously improve. 

Essential Skills and Experience:

• Detailed knowledge of the UK Education Sector.

• Proven track record in client relationship management, with experience in sales or partnership development roles.

• Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.

• Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.

• High level of empathy and commitment to supporting vulnerable and underserved communities.

• Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.

• Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.

• Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.

• Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.

Desirable Qualifications:

• Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.

• Knowledge of safeguarding requirements and best practices for handling sensitive information.

• Experience in bid-writing, tender management, or grant applications.

General

The job is subject to having the right to work in the UK, two professional references and a basic DBS check.

Why Equal Education?

• Competitive salary

• Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.

• Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.

• Flexible, hybrid work environment with regular opportunities for in-person client engagement.

• Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK

At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.

Being you at Equal Education 

Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work. 

Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.

Who we're looking for

We are seeking a proactive, adaptable, and creative individual with a detailed understanding and experience of working within youth-based community and faith groups across the UK. The ideal candidate will have outstanding verbal and written communication skills, experience in stakeholder engagement, and the ability to work both autonomously and as part of a team.

You will have experience in developing and delivering training, a strong understanding of IT applications (especially MS Word, Excel, and PowerPoint), and a proven track record of driving projects to achieve agreed outcomes. You should be highly organized, self-motivated, and possess excellent networking skills.

Main role & responsibilities

In this role, you will be an active member of our programmes team and will work across our portfolio of programmes. You will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training across the UK. You will recruit suitable delegates to workshops, working closely with a range of organisations and families.

You will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events. You will be able to demonstrate the impact of this work by working with organisations to collate case studies and evidence to support the programmes achievements. 

We welcome the unique contributions that you can bring and positively encourage applicants from all underrepresented  backgrounds, particularly those from minority ethnic groups or individuals with lived experience of gaming and gambling harms.

Are you an experienced community manager looking for your next challenge?

Do you want to work for an exciting social change organisation with the mission of enabling people, places and the planet to flourish?

With our new Design for Life strategy, we are embarking on the next chapter in our 270 years’ strong history of social impact, with a range of interventions to unite people and ideas to turn world changing ideas into world changing actions.

The Opportunity

We’re looking for a Community Manager (Central) to help us achieve real impact by enhancing and deepening Fellowship engagement in the designated area, fostering connections among fellows, facilitating fellows learning of new skills, and helping them leverage their expertise to drive tangible social change.

About You

What we look for in a successful candidate:

• Proven experience of initiating, facilitating and delivering a range of events and activities.
• Experience of building capacity or organising others to take action, this could be in a campaign or membership organisation.
• Knowledge of best practice regarding mobilising and sustaining volunteer-led networks.
• Ability to plan, multitask, prioritise, and work independently to meet deadlines.

To find out more about this role, please download our job description.

Apply

In order to apply, please click ‘quick apply’ on our recruitment page and submit your CV. You will also be required to answer a series of questions. You do not need to submit a cover letter.

Please submit your application through the RSA website. We cannot accept applications via email. All applications will receive an automated response.

The closing date for receipt of applications is 25 November 2024. However, screening and interviews will be ongoing, so we may close the vacancy early if sufficient exceptional candidates apply.  Please get your application in as soon as possible.

Please note that we cannot accept late, incomplete applications, and we can only consider candidates who apply through the online application process.

Inclusion Statement

As a social change organisation, we believe everyone, regardless of visible or invisible difference, should be welcomed to participate in creating a better future.   

We aspire to maximum inclusion in our work and endeavour to challenge systemic inequity and all forms of discrimination.  We therefore welcome applications from everybody who is committed to our vision and values and can demonstrate the skills, competencies and experience required for the role applied for. 

Read full our commitment to Diversity, Equity and Inclusion . 

About Us

We are the RSA. The royal society for arts, manufactures and commerce. Where world-leading ideas are turned into world-changing actions. We’re committed to a world that is resilient, rebalanced and regenerative, where everyone can fulfil their potential.

The RSA has been at the forefront of significant social impact for 270 years. Our proven change process, rigorous research, innovative ideas platforms and unique global network of changemakers, work collectively to enable people, places and the planet to flourish. We invite you to be part of this change. Join our community. Together, we’ll unite people and ideas in collective action to create opportunities to regenerate our world.

We offer great benefits, including 29 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more! Read our full list of benefits .

The Senior Youth and Play Worker will play a pivotal role in the Children, Young People and Families team, working as the senior practitioner and ensuring the smooth running of all our programmes and services. In this role you will be part of a small and dynamic team which delivers a wide range of programmes and activities, both from our adventure playground and within local schools.

The work of the Children, Young People and Families team is diverse, and current services include open access free play and youth activities at our adventure playground, school holiday programmes with trips and activities outside of the playground, coaching in local schools, our Young Leaders programme offering paid work experience to young people and working with our youth partnerships Building Young Brixton and Lambeth Peer Action Collective. You will ensure these services are appropriately scheduled, monitored and reported on whilst working with the Head of Children, Young People and Families to plan and deliver service improvement. You will understand the wide-ranging challenges facing young people and will be flexible in adjusting your practice to meet these needs.

To be successful in this role, you will act as the senior practitioner in all our service delivery, advocating for children’s right to play throughout our programmes. You will lead on the delivery and planning of all sessions, ensuring that the children and young people’s ideas are central in the construction of a varied and engaging play environment. You will also monitor and evaluate activities in line with the Play Work Principles and requirements from our funders.

Benefits of working at High Trees

• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual Staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans

Are you passionate about making sure people get the support they need to transform their lives? Are you motivated to facilitate peer support for people affected by spinal cord injury?

If so, Back Up could offer you an inspiring and fulfilling role making a significant difference to the lives of people affected by spinal cord injuries.

About the role:

When a person or their family member sustains a spinal cord injury it is a life changing experience. They can feel very isolated and that no one understands what they’re going through.

Back Up’s mentoring service is there to help. We know that peer support can have a life changing impact and our Mentoring Team are the ones who can facilitate this through matching them with a suitable mentor who will be able to support them over a series of phone calls to reach their goals. The Mentoring Team Leader leads the team through providing excellent line management and driving the delivery of the team’s business plans to empower the team to ultimately support more people affected by spinal cord injury

In addition to leading the team, a Mentoring Team Lead will assist in creating mentoring relationships and support mentors and mentees as appropriate, assess mentee suitability and provide support in the process of identifying, recruiting and training new mentors.

A Mentoring Team Lead will be motivated to achieve the aims, targets and milestones that have been set in terms of making quality matches and will be comfortable and efficient with data management and GDPR compliance.

Lived experience is an advantage; but most important is your sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Location:

· Home or office based, but with occasional travel around the UK as required.

· Occasional visits to the Back Up office in Wandsworth, London and surrounding area.

How to apply

Please apply by emailing recruitment @ backuptrust . org . uk by midday on Friday 6th December with:

· A CV detailing salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview.

· A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description.. This statement is crucial; CVs alone will not be accepted.

· A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.

We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  First interviews will be held from the week beginning Monday 9th December 2024.  If you cannot make any of those dates, please indicate this when you apply. 

What will the process involve?

The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any step, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the role.  Please email recruitment @ backuptrust . org . uk.

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of candidates and employees with disabilities. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you would qualify and want to take advantage of this scheme by emailing: recruitment @ backuptrust . org . uk.

Don’t meet every single requirement?

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.

Job Purpose:  To lead our Step Forward project for young adults aged 17-24 to support mental health and emotional wellbeing, by delivering group sessions across venues in Surrey plus some 1:1 support.

Salary: £26,000 - £29,120

Hours of work:35

Working Pattern: Monday 12:30-8:30, Tuesday 9:00-5:00, Wednesday 10:30-6:30, Thursday 9:00-5:00, Friday 10:00-6:00

Employment type: Permanent full-time

Contract Type: Permanent full-time

Location: Phoenix Youth Centre, Preston Manor Road, Epsom, Tadworth KT20 5FB  Phoenix Centre Tadworth, but working across various locations in East Surrey as necessary

Annual leave:Starting allowance - 25 days plus Bank Holidays. Please note that school holidays are key delivery periods and annual leave is not usually agreed during these periods.

Benefits:

Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.

Free Parking : There is free parking availableat all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.

Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.

Closing Date for Applications: Monday 9th December 

Interviews to be held: Monday 16th December 2024

Proposed Start Date: January 2025

Main Responsibilities:

· To help assess the needs and strengths of the referred young adult and help them identify individual goals to achieve desired change

· To deliver early support/targeted group interventions which aim to improve mental health and well-being, build on existing strengths and increase levels of resilience

· Record and collect data with various tools such as Outcome Star and Session Feedback Questionnaires to evaluate the effectiveness of interventions

· To take responsibility for own caseload of young adults, some with complex and multiple needs, with support from senior EWMH staff

· To help involve project participants in the co-production of programmes, activities and services

· To be proactive in connecting with other agencies who can provide activities to support Step Forward sessions

· Attending networking events and meetings, online and in-person, to promote Step Forward

· To work collaboratively with Surrey CCGs, GPs, local CYPS and adult mental health teams and other community-based services to provide the most effective service for young adults and reach targets set by partners whilst keeping within the YMCA values of service

· To keep accurate records of individual engagement, evidence of change and celebrate progress with participants

· To record and report the appropriate data to ensure the project can be accurately monitored and evaluated 

· Where appropriate, to apply safeguarding and child and vulnerable adult protection procedures

· To organise and provide written case studies as evidence of the effectiveness of individual interventions and activities

· To work as part of a team and attend team meetings, training events and participate fully in one to one, peer and group supervision

· Support summer activity programmes with partner group WAVES with supervising young people off-site

· Planning, organising and running summer activities for Step Forward participants

· To take responsibility for Youth Support Workers, volunteers and colleagues volunteering time to the project, taking charge of a staff rota and ensuring guidelines are in place and updated regularly to ensure best practice

· Outreaching to external volunteer workers and communicating closely with HR

· Any other duties are required to be performed within the grade and renumeration of the role

· We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults).  We require you to understand and demonstrate this commitment and attend any required training

When someone sustains a spinal cord injury, it is a life changing experience.

Back Up’s Regional Outreach and Engagement team are the very face of the organisation and are based across the UK, working directly with spinal cord injury centres, major trauma centres and hospitals – or indeed anywhere that people affected by spinal cord injury may be.

As a Regional Coordinator, you will build relationships and take ownership for what happens in your geographical area. As someone affected by spinal cord injury themselves, you will be providing peer support to newly injured people in a clinical setting, facilitating wheelchair skills sessions, making referrals for ongoing support, and supporting volunteers and fundraisers. Above all, you will be passionate about being able to demonstrate the impact of what we do and will see for yourself how Back Up quite literally transforms lives.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Location:

From home and able to travel extensively to hospitals and other clinical settings around the region, if required.

Occasional visits to Back Up office in Wandsworth, London and the surrounding area.

North Region: North of England (likely based North East)

How to apply

Please apply by emailing recruitment @ backuptrust . org . uk by midnight on Sunday 1st December 2024 with:

· A CV detailing salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview.

· A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description.. This statement is crucial; CVs alone will not be accepted.

· A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.

We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  First interviews will be held from the week beginning Monday 2nd December 2024.  If you cannot make any of those dates, please indicate this when you apply. 

What will the process involve?

The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any step, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the role.  Please email recruitment @ backuptrust . org . uk

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of candidates and employees with disabilities. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you would qualify and want to take advantage of this scheme by emailing: recruitment @ backuptrust . org . uk.

Don’t meet every single requirement?

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.

Location:Community based - Living within 30 minutes of High Wycombe, covering an area with an approximately two-hour radius including Reading.

Hours: Full-time, 35 hours a week, Monday to Friday.

Contract: Maternity cover for 15 months.

What we do

Hearing Dogs for Deaf People trains dogs that change deaf people’s lives through emotional and practical support – because nobody with hearing loss should feel alone.

What you will be doing

• Provide guidance and training to support partnerships between people with hearing loss and their hearing dog
• Assess people’s needs and provide advice, guidance, and signposting so they can get the help they need with their hearing loss
• Bring people together in local communities and by connecting our beneficiaries with our Peer Support Volunteers
• Manage a caseload of beneficiary relationships learning about their needs and providing advice, support, and services personally with the help of others
• Offer community days and dog walks in local communities bringing people together
• Provide tailored support to hearing dog partners through remote contact, home and workplace visits, and accompanying them to the vets and other places
• Create and implement partnership support plans, dog behaviour modification plans, dog welfare plans, and risk management
• Continually assess the support need and risks for our beneficiaries and hearing dogs and ensure adequate plans are in place to address them
• This role will cover the following towns and regions Reading, Maidenhead, Slough, West London, High Wycombe, Aylesbury.

To be successful, you will:

• Be confident in your dog training and handling ability
• Be experienced in coaching and encouraging others
• Be able to work with people with a wide range of needs and are solution focused
• Be able to assess risk and have confidence in handling sensitive situations
• Develop professional materials for internal and external use
• Have experience with supervising and developing a team
  

How to apply

For further information, please view job description below or visit our website.

If you are interested in working with us in this varied and immensely rewarding job, please send your CV and a covering letter explaining how you'd be perfect for the role.

Closing date for applications: 5.00pm on Friday 29th November 2024.

First stage interviews via Teams: w/c 2nd December 2024.

In-person interviews at The Grange: Thursday 12th December 2024.

When someone sustains a spinal cord injury, it is a life changing experience.

Back Up’s Regional Outreach and Engagement team are the very face of the organisation and are based across the UK, working directly with spinal cord injury centres, major trauma centres and hospitals – or indeed anywhere that people affected by spinal cord injury may be.

As a Regional Coordinator, you will build relationships and take ownership for what happens in your geographical area. As someone affected by spinal cord injury themselves, you will be providing peer support to newly injured people in a clinical setting, facilitating wheelchair skills sessions, making referrals for ongoing support, and supporting volunteers and fundraisers. Above all, you will be passionate about being able to demonstrate the impact of what we do and will see for yourself how Back Up quite literally transforms lives.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Location:

From home and able to travel extensively to hospitals and other clinical settings around the region, if required.

Occasional visits to Back Up office in Wandsworth, London and the surrounding area.

East Region: East Anglia (likely based in East Anglia)

How to apply

Please apply by emailing recruitment @ backuptrust . org . uk by midnight on Sunday 1st December 2024 with:

· A CV detailing salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview.

· A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you meet the criteria in the job description.. This statement is crucial; CVs alone will not be accepted.

· A completed equal opportunities form. This form will be kept separate from your application, and not viewed by the recruiting manager. It is used to help us assess the diversity of our applicants to ensure our processes are fair to all. It is optional to fill in but it will help us improve and maintain high standards.

We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.  First interviews will be held from the week beginning Monday 2nd December 2024.  If you cannot make any of those dates, please indicate this when you apply. 

What will the process involve?

The process will involve at least one interview round which will be either in person or online. There will be a panel interviewing you and you may be asked to complete a task beforehand to present to the panel. If you need any support or adjustment to the recruitment process at any step, do please ask and we’d be pleased to work with you to put these in place so that you can perform to the best of your abilities throughout the process and demonstrate your suitability for the role.  Please email recruitment @ backuptrust . org . uk

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of candidates and employees with disabilities. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you would qualify and want to take advantage of this scheme by emailing: recruitment @ backuptrust . org . uk.

Don’t meet every single requirement?

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.

About Us

Street Support Network is a small, impactful charity that helps over 30 locations in the UK in their responses to homelessness.

Lead organisations in these locations pay us to host and maintain a localised online directory of services and advice. This is where most of our income comes from.

We also work offline, connecting people in local areas to co-produce better solutions, facilitate conversations and co-ordinate action.

About the Role

This interim role will play a pivotal part in the future of the charity by leading the team and our network of local partnerships to support those experiencing, or at risk of experiencing homelessness.

This high-impact role requires an independent and strategic leader who can balance managing existing partnerships with identifying and cultivating new opportunities and exploring options for a sustainable future for the charity.

We anticipate this role is needed initially for a six- month period to complete an options appraisal for the future. A longer-term appointment is possible, depending on the outcome of the appraisal.

The ideal candidate will demonstrate strong initiative, leadership, and the ability to contribute to both short-term and long-term strategic goals.

As a very small team we are very values driven and not too formal. Everyone really cares about what we do and homelessness more generally.

About the Responsibilities

Manage existing SSN locations:

• Manage relationships with existing locations and strengthen engagement with them, ensuring they receive tailored support and we receive maximum income.
• Use our CRM system to track partnership engagement, including relationship status, history and payments. This will likely include engaging with partners regarding outstanding payments.
• Host and facilitate quarterly online network events to encourage collaboration amongst SSN locations. Support our locations with managing their data integrity. This will include recruiting and managing volunteers. Measure and report on impact using Theory of Change and other metrics, both internally and for our partners. Be responsive to enquiries from potential new partnerships.

Support the Street Support Network Team:

• Provide appropriate support and direction to the two team members.
• Host and lead regular team meetings to ensure communication, engagement and collaboration.
• Meet regularly with Chair of Trustees and Finance Advisor. Prepare Reports for Trustees and attend Trustee meetings to present advice and support actions agreed.

Income Maximisation and Fundraising:

• Work closely with our Finance Advisor to maximise fee income from existing SSN locations.
• Collaborate with our external fundraiser to identify additional funding opportunities and submit compelling grant applications to supplement fee income covering the charities’ core costs.
• Provide guidance to local partners on their fundraising initiatives and grant applications to meet their SSN fees.

Explore and present an options appraisal for the future of Street Support Network:

• Work with Trustees, team and external partners to explore options for the future of SSN to include options for expansion and development of new products and services or for consolidation.
• Collect evidence and undertake stakeholder consultation and provide written reports to Trustees to help with decision making.
• Develop action plans for taking strategy forward.

About You

Essential Requirements:

• Significant knowledge and experience of the homelessness and charitable sectors
• Strong leadership skills and ability to manage, lead and motivate a small dedicated team
• Experience of managing budgets, contributing to strategy development and charity governance
• Experience of working with a variety of stakeholders including local authorities and VCSE organisations.
• Confident working independently Clear and effective communication skills both written and verbal including report writing
• Able to regularly travel to Manchester for team meetings

Desirable Requirements:

• Experience in volunteer recruitment and the delivery of meaningful volunteer programmes
• Experience in fundraising and writing grant applications
• Experience of leading a small charity or social enterprise
• Lived experience of social disadvantage (e.g. homelessness, mental health issues, substance misuse, offending and domestic violence and abuse)

As MCF's Policy and Advocacy Lead, you will have the opportunity to bring your skills and passion for creating change at an exciting time for the sector. With a growing network and community, MCF has been the infrastructure charity to British Muslim-led charities since 2007. Join our impactful and diverse team as we support our organisations and those that rhey serve.

Job role: Policy and Advocacy Lead

Employer: Muslim Charities Forum (MCF)

Salary: £35,000 – £37,500 per annum (Dependent on experience)

Hours: Full-time, 36 hours per week, Mon – Fri, in-office

Position: 24 month Fixed Term Contract

Location: London SE1 (nearest stations Waterloo and Lambeth North) 

Closing date for applications: extended to 13th December.

Further information and to apply:

Please read the full Job Description and Person Specification 

Background: Muslim Charities Forum (MCF) is the UK network for British Muslim-led Voluntary and Community Sector Organisations. MCF seeks to support, connect, and represent these organisations so that they can all experience the blessings of the collective. Through our network we support almost 300 charities and community organisations.

We aim to collectively build a more accountable, transparent, and efficient British Muslim-led Voluntary and Community Sector, to improve our ability—both as individual organisations and as a sector—to contribute to a more just and sustainable world. With the support of our member organisations and the strategic investors of MCF, we work with a wider network of partners that includes non-member NGOs, regulatory bodies, civil society partners, academics and over key stakeholders in the sector.

Job Purpose: This post is kindly supported by City Bridge Foundation.

MCF has a small team, but our impact is far-reaching. Following a period of expansion, MCF is seeking an innovative, motivated and passionate individual to lead on its advocacy capacity building work, sector-wide advocacy work, and delivery of its strategic policy work.

The primary purpose of the role is to build capacity in Muslim-led Voluntary and Community Sector Organisations with differing scales of operating and programmatic focus areas. There will be a particular focus on those Muslim led organisations based in London.

You can expect to be leading on some of the areas as a priority in this role:

• Engaging in outreach with Muslim-led Voluntary and Community Sector Organisations.

• Producing relevant policy and advocacy capacity building materials suitable for those involved in Muslim-led Voluntary and Community Sector Organisations.

• Delivering capacity building engagements with those involved in Muslim-led Voluntary and Community Sector Organisations.

• Hosting roundtables and other group engagements to learn more about the policy and advocacy priorities of Muslim-led Voluntary and Community Sector Organisations.

• Strategically Managing a programmatic budget to outsource elements of MCF’s policy and advocacy capacity building initiatives.

• Building relationships with a range of stakeholders from across the Voluntary and Community Sector, Private Sector, and Public Sector to support capacity building initiatives with Muslim-led Voluntary and Community Sector Organisations. This is an exciting role overseeing MCF’s Policy and Advocacy Unit.

In addition to the above, you can also expect to be involved in:

• Monitoring the media for commentary relevant to the British Muslim led Voluntary and Community Sector and preparing responses on behalf of MCF.

• Engaging with parliamentarians and other key public sector stakeholders by representing MCF at a range of engagements.

• Leading MCF’s Policy and Advocacy Unit’s strategy and delivering associated outputs.

PERSON SPECIFICATION:

You will be passionate about driving positive cultural change in the Muslim led Voluntary and Community Sector by encouraging more productive engagement with public sector stakeholders.

You will be agreeing to, and working in alignment with MCF’s ethical principles, mission areas, and strategic priorities.

You will feel are energised by the prospect of becoming an expert within a small team, collaborating with a range of other skilled and talented colleagues within the sector.

You will feel comfortable with upholding a high degree of confidentiality, as the role is privy to sensitive discussions and being in environments where you have access to confidential information.

You will feel confident in fulfilling the key responsibilities listed in the sections below.

Advocacy Capacity Building:

• Directly communicating and interacting with Muslim-led Voluntary and Community Sector Organisations.

• Effectively managing relationships with Muslim-led Voluntary and Community Sector Organisations. • Proactively responding to requests for guidance and/or support on policy and advocacy related matters.

• Drafting briefings, primers, training materials and other capacity building materials to enhance understanding of policy and advocacy amongst key stakeholders.

• Scheduling and hosting roundtables and other events.

• Build and manage methods of two-way learning between British Muslim-led Voluntary and Community Sector Organisations and key public sector stakeholders.

• Building relationships with associates and other contractors focusing on matters relevant to advocacy, campaigning, political activity, political processes, research, or any other matters.

• Managing an advocacy capacity building programme.

• Managing a budget and seeing to the delivery of its associated projects.

• Representing MCF at public engagements hosted by Parliamentarians, Combined Authorities, Local Authorities, and other public sector organisations interacting directly with Voluntary and Community Sector Organisations.

• Building relationships with key stakeholders at different levels of public sector organisations. Broader advocacy, political engagement and external influencing:

• Support the CEO and the rest of the MCF team by developing policy reform suggestions supported by appropriate forms of evidence.

• Support activities to maintain MCF as a thought-leader and trusted source of guidance for policy and advocacy matters relevant to the British Muslim-led Voluntary and Community Sector.

• Identify opportunities to further develop MCF’s policy and advocacy strategy to fulfil MCF’s mission areas and strategic priorities as an infrastructure organisation.

• Coordinate activities to deliver outputs aligned with MCF’s policy and advocacy strategy.

• Monitor developments from the public and other sectors relevant to British Muslim-led Voluntary and Community Sector Organisations reported in the media, and draft appropriate responses.

• Provide guidance to MCF members and other organisations on navigating policy issues.

• Host and participate in MCF member roundtables, working groups and other events to learn more about their policy priorities and provide guidance where relevant.

• Coordinate research projects to develop bodies of evidence on matters relating to the Muslim-led Voluntary and Community Sector.

• Support the delivery of MCF’s advocacy campaigns and associated campaign activities.

• Commission external research and analysis to gather evidence to support MCF’s campaigns.

• Represent MCF in media engagement opportunities or requests for information from media stakeholders.

• Represent MCF at a range of events and other external engagements. 

Please note: This role is based in our office in London SE1 (closest Tube station Lambeth North) Monday to Friday.

We are unable to sponsor applicants for visas. Applicants must be resident in the UK and have the Right To Work.

Successful applicants will be subject to relevant reference and identification checks.

Due to the volume of applications, we may be unable to respond to all candidates. If your application is short-listed, we will get in touch. If you have not heard from our team within 8 weeks, please assume your application has not met the criteria on this occasion.

No agencies please.

Thank you for your interest in Muslim Charities Forum. We look forward to receiving your application.

Contract: Fixed Term (12 months), Full-Time (35 hours over 5 days)
Location: London, SW1P 2AF (Hybrid – 2 days in the office, 3 days remote)
Salary: £40,000 + London Weighting Allowance (LWA) £3,954
Interview Date: w/c Monday 16 December 2024
Start Date: March 2025
 
At Blue Cross, we have a powerful story to share!  As our Digital Engagement Manager, you'll be at the lead the delivery of our social media strategy, creating engaging content that drives awareness, fosters community, and helps us make a meaningful impact on the lives of pets and people. 

Join us and use your expertise to amplify our mission and connect with a passionate audience!

More about the role

At Blue Cross, we’re proud of our strong social media presence, with an engaged community across key platforms such as Instagram, Facebook, Twitter/X, YouTube, and TikTok. We are looking for a Social Media & Engagement Manager to lead our organic social media team, driving awareness, engagement, and action across social media channels to support our mission of improving the lives of pets and people in need.

This is a 12-month fixed-term contract, providing an exciting opportunity to make a significant impact while covering maternity leave. You will track key performance metrics, identify trends, and optimise our approach to ensure we remain deliver for our audience and Blue Cross.

You’ll collaborate closely with internal teams across Blue Cross to ensure social media efforts are integrated with our broader communications strategy. Your role will include managing a talented social media team, external partners, and working across departments to deliver campaigns that increase engagement, build our community, and promote Blue Cross’s mission.

Key Responsibilities

• Lead and manage our social media strategy to build brand awareness, drive engagement, and encourage action. Leverage social media insights to continuously optimise campaigns for maximum impact.
• Oversee the development and execution of engaging content across all social media platforms. Work closely with internal teams to scope, plan, and deliver content that aligns with Blue Cross’s mission and encourages audience participation.
• Manage and inspire a team of social media specialists, ensuring high-quality content and campaign delivery. Work with external partners to extend our reach and increase engagement.
• Use social media analytics tools to track performance, understand audience behaviours, and generate actionable insights. Use this data to refine our content strategy and enhance engagement across all channels.
• Utilise content creation tools to produce eye-catching social media visuals that encourage interaction and increase engagement.
• Develop and share best practices across Blue Cross, providing training to teams to improve their social media skills and enhance overall digital engagement.
• Monitor social media for potential issues and collaborate with senior management to ensure prompt and effective responses, maintaining a positive brand image and safeguarding Blue Cross’s reputation.

About you: 

You’ll have extensive experience in managing social media accounts for businesses or non-profits, including community management, content creation, and campaign execution. You are a creative thinker with the ability to deliver social media strategies that align with organisational goals and inspire your audience to take action.
 
You will be confident using social media analytics tools such as Sprout Social to analyse trends, performance, and user engagement, and you will be proficient in content creation tools like Canva to develop engaging social media assets. You’ll be driven by data and insights, and motivated to continuously improve Blue Cross’s online presence.
 
As a collaborative leader, you will enjoy working with cross-functional teams and external partners to deliver exceptional results. You will have a passion for animal welfare and a strong desire to make a difference in the lives of pets and people.

Essential Qualifications, Skills, and Experience

• Substantial experience managing social media accounts for businesses or non-profits including community management, content creation, and moderation.
• Experience developing and delivering social media strategies.
• Excellent knowledge of industry best practice, social channels and tools including analytics and social listening platforms. 
• Experience monitoring, analysing and reporting on social media performance, and using insights to optimise activities. 
• Demonstrable experience working with and influencing stakeholders with different skillsets and levels of seniority.
• Good organisational and project management skills.
• Strong line management skills with the ability to lead and inspire a team.
• Desirable Qualifications, Skills, and Experience
• A familiarity and interest in animal welfare.
• Experience of working in the charity sector.
• Experience across other areas of digital marketing and of how these work with social platforms to drive engagement.

How to apply 

Click the apply button below and complete the online application process before the closing date on Sunday 1 December 2024. 

We reserve the right to close this vacancy early should we receive an overwhelming response. 

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today.  In return, we want to provide you with the best working environment we can. 

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.

Our generous benefits package includes:

• 38 days per year, increasing to 43 with service (including bank holidays). For part-time roles, holiday entitlement is calculated pro-rata.
• Pension scheme with enhanced employer contribution 
• Life assurance 
• Unlimited access to an employee assistance programme
• Programmes for physical and mental wellbeing support
• Free access to GP via MetLife
• Recognition scheme
• Annual volunteer days 
• Claim for professional fees
• Charity worker discounts across a variety of retailers. 

We want you to feel valued and supported throughout your career with us. 

For more details on our benefits and to see how we invest in our team, visit the 'Why Work for Us' page on our website.