Community Officer Jobs in Rye, East Sussex

Help build powerful and sustainable communities of peer support groups for kinship carers.

About the role:
Funded by the Department for Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.

This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub. You will be home-based with frequent travel across the London Boroughs and the South East of England, but initially predominantly working in and around Greater London.  Note - some work outside this area may be required.

You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers.

You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.

Who we are looking for:
We are seeking a person located in or close to Greater London, and willing to travel across the South East of England who possesses the drive, passion, and skills to:

• Establish new Peer Support Groups across a diverse range of communities
• Supervise a small team of Peer Support Development Officers
• Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives
• Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community
• Maintain current Peer Support Groups, taking the lead from the national Hub
• Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products

In the role of Senior Peer Support Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers.

You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey toward sustainability.

As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.

You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.

As you establish new groups, you will provide training to help them lead their groups effectively, and develop a healthy group culture, resilience, and skills to function independently while offering reassurance and support to empower them.

You will be an inspirational and energetic team leader with experience in providing day-to-day line management and operational support for a small team.

We are ideally looking for candidates based in or around Greater London and willing to work initially across the London Boroughs and into the South East of England. This role may involve work to establish groups on the periphery of this area that currently have no dedicated Development staff.

An essential requirement of the role is to be a driver with access to a vehicle for work purposes.

Key responsibilities: 

Service delivery:

• In person (face-to-face) strategic outreach into local and regional communities including setting up and attending local engagement events
• Work creatively to set up and develop new sustainable in peer support groups, attending up to six sessions in person (if needed) before transition to self-sufficiency.  Existing groups that are at risk, closed or need support will need replacing or rejuvenating to maintain DfE service level agreements across the team, in addition to the development of new groups
• Recruit and retain support group leaders to develop their peer support groups
• Deliver training to support group leaders (group roles and responsibilities, safeguarding, setting up, running, and promoting a group)
• Develop strong boundaries and positive relationships with support group leaders – building resilience, empowerment, and community
• Support established groups in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community
• Help develop and deliver a service blueprint for sustainable peer support groups, thinking strategically about how to develop groups
• You'll collaborate closely with the ‘Hub’ team to provide a joined-up and positive user experience for kinship carers. This collaborative approach is key to our success and ensures that kinship carers receive the best possible support
• Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners

Service quality, development and data management:

• Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements
• Ensure accurate data entry in Salesforce to support service performance, evaluation and learning
• Provide regular reports to ensure targets and SLA are met for the service.
• Support continuous development and improvement of the service (new systems and processes) as required

Management and supervision: 

• Inspire, motivate and be responsible for day-to-day line management and supervising up to 4 staff members
• Oversee tactical development of new sustainable groups in your area and your team
• Help set clear objectives to achieve targets and outcomes
• Actively encourage personal development and learning
• Increase efficiencies and impact across the team
• Ensure good team induction processes and systems are in place
• Role model Kinship values 

Team culture:

• Act in the best interest of Kinship and the families we support. Maintain and contribute up-to-date understanding of kinship care
• Deliver effective administration with attention to detail and keeping to deadlines
• You'll identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaign work. Your work will directly contribute to our advocacy efforts and help us drive positive change for kinship carers
• Actively contribute to delivering and evidencing a high-performing service
• Take responsibility for your ongoing continued professional development
• Work in line with the Kinship values

How to apply and tips for your application:

• Please send us a cover letter and a CV.
• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack available for download below.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Don’t go over 2 page on your covering letter.
• As part of the interview process, we will send you some of the questions in advance.

Help build powerful and sustainable communities of peer support groups for kinship carers.

About the role:
Funded by the Department for Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.

This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.

You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.

Who we are looking for: 

We are seeking an person who possesses the drive, passion, and skills to:

• Develop new Peer Support Groups across a diverse range of communities
• Demonstrate the energy and enthusiasm required to achieve key targets and objectives
• Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the development of safe and effective support services for the kinship community
• Maintain current Peer Support Group levels, taking the lead from the national Hub
• Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products

You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.

As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.

You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.

As you establish new groups, you will provide support and training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.

We are ideally looking for candidates based close or within easy reach of our priority development areas which include; Reading, Oxfordshire, West Berkshire, Slough and Hampshire but also able to travel to other key locations across the South East and along the M4 corridor.

An essential requirement of the role is to be a driver with access to a vehicle for work purposes.

Key responsibilities: 

Service delivery:

• In-person (face-to-face) strategic outreach into local communities including setting up and attending local engagement events
• Set up and develop sustainable in person peer support groups, initially attending and leading sessions in person before transition to self-sufficiency
• Working with existing groups that are at risk, closed or need support that need replacing or rejuvenating to maintain DfE service level agreement, in addition to new groups. Targets are subject to change and are not fixed
• Recruit and retain support group leaders to develop their peer support groups
• Assist with the delivery of training to support group leaders and groups to become self-sufficient
• Develop strong boundaried and positive relationships with support group leaders – building resilience, empowerment and community
• Support established groups (including independent) in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community
• Follow (and where appropriate support further development off) the service blueprint to develop sustainable peer support groups
• Collaborate with the Peer Support Hub team to provide a joined-up and positive user experience for kinship carers
• Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners 

Service quality, development and data management:

• Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements
• Ensure accurate data entry in Salesforce to support service performance, evaluation and learning
• Provide regular reports to ensure targets and SLA are met for the service
• Support continuous development and improvement of the service (new systems and processes) as required

Team culture:

• Act in the best interest of Kinship and the families we support
• Maintain and contribute up to date understanding of kinship care
• Deliver effective administration with attention to detail and keeping to deadline
• Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work
• Actively contribute to delivering and evidencing a high performing service
• Take responsibility for your ongoing continued professional development
•  Work in line with the Kinship values

Some tips for your application:

• Please provide a 2 page cover letter and a CV.
• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack available for download below.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Don’t go over 2 pages on your covering letter.
• As part of the interview process, we will send you some of the questions in advance.

Join Different Strokes, a national charity led by young stroke survivors for young stroke survivors. There are 100,000 strokes in the UK every year, and 1 in 4 of these happen to someone of working age or younger. We aim to promote independent stroke recovery and help younger stroke survivors to reclaim their lives.

We are a small national charity that really cares about what we do. We are in an exciting period of growth and are looking to expand our team. We are seeking a passionate individual to work alongside our marketing manager.

As our Information Officer, you’ll play a vital role in developing and refining our information resources for stroke survivors and their families. Your primary focus will be to lead the creation and enhancement of our information packs, which cover a range of topics important to our community. Collaborating with team members and gathering insights from stroke survivors, you’ll ensure that our materials are accessible, informative, and aligned with our community's needs.

The role would be home based, but require regular visits to our office in Milton Keynes. Initially it is offered as 20 hours per week on a 12 month contract, but there is potential for this to be extended. The salary is £24,500 per annum pro-rata.

This role will include occasional weekend working due to our out-of-hours monitoring of our online support group.

We aim to empower and uplift those affected by stroke, ensuring they have access to practical information, emotional support, and a welcoming community. If you’re passionate about making a difference and have a knack for creating accessible, informative content, we’d love to hear from you.

To apply for this position, please apply via our website by sending a CV, a supporting statement which addresses all criteria on the person specification, and a completed equality and diversity monitoring form. 

Applications are particularly welcome from individuals who have been personally affected by stroke.

Closing date: Monday 10th February 2025

Interviews to be held w/c Monday 24th February 2025.  Interviews will be held virtually; if you have any accessibility requirements regarding interview please let us know.

This is a fantastic opportunity for an ambitious and self-driven professional who can contribute to high-profile projects in the charity sector and use their skills to support our training function as it grows.

Driven by our values and behaviours, we are a high-performing, forward-thinking and solution-focussed organisation. We value teamwork and actively seek other opinions to ensure we can deliver to the highest standard as well as commit to reflecting upon our work to ensure a continual improvement culture. We welcome applications from individuals who are inspired by our values and behaviours.

As we continue to grow and expand our training course offerings, we are entering an exciting new phase in our mission to support the professional development of immunologists and healthcare professionals. This role presents a unique opportunity to join our team and contribute to initiatives that make a real difference. You will play an integral role in developing the skills and knowledge of those in scientific research, medicine and veterinary medicine, empowering them to directly impact global health.

As Volunteer Outreach and Partnerships Officer, you will be working closely with our Communities and Volunteering Manager and the wider north of England team to support the development and delivery of a plan for local volunteering and community engagement. You will explore and develop partnerships with local communities and identify volunteering opportunities that will enable us to reach more people and drive forward positive change. You will be an excellent communicator and be passionate about volunteering and supporting volunteers, local groups and communities to develop and grow. You will have a good understanding of how volunteers can support the work of charities and have a creative approach to creating accessible and workable volunteer opportunities that meet the needs of an organisation and the diverse populations we serve across our region.

As the UK’s leading Burns Rehabilitation Charity supporting adults with life-altering burns and scars, we are seeking a passionate and proactive self-starter to join our team as Fundraising Officer, playing a vital role in transforming the lives of survivors.

About the Role
As our Fundraising Officer, you’ll take the lead in developing and delivering inspiring fundraising initiatives, playing a pivotal role in shaping our strategy. Your key responsibilities will include:

• Supporter-Led Fundraising: Build and grow supporter-led activities and third-party events that inspire communities and generate essential funds.
• Challenge Events: Expand and elevate our challenge events programme, creating exciting opportunities for supporters to get involved.
• Stewardship: Support the development of innovative initiatives that foster strong, lasting relationships with donors and supporters.
• Event Support and Administration: Assist our Major Donor Events Committee with event administration, including ticket sales and supporting key events like our annual Christmas Carol Concert and updating our Fundraising CRM.

Your work will directly support life-changing rehabilitation services, from psychotherapy to physiotherapy, personal training, and beyond.

The role is part-time - 21 hours per week with flexibility. Largely remote based with travel occasionally to meet supporters and attend events.

Why Join Us?

At the Katie Piper Foundation, this is more than just a job—it’s a purpose. Here’s what makes us special:

• Creativity Unleashed: Bring your boldest ideas to life.
• Impact in Action: Be a driving force behind tangible, life-altering change.
• A collaborative and passionate team environment. 

What we’re looking for in our Fundraising Officer:

• Passionate and experience of raising funds in a supporter-led/Community/Events fundraising environment
• Planning, organising and delivering campaigns, activities and plans including marketing.
• Strong interpersonal skills, with the ability to build and manage relationships with a range of stakeholders, both internally and externally. 
• Evidence of working to and achieving income targets

If you’re ready to step up, make an impact, and be part of a charity that truly transforms lives, we’d love to hear from you.

Apply today via our website

Interviews will be held in person in London on 7th February.

We need an experienced leader to guide our future strategy and development of the charity, to support, and report to, the existing Trustee Team. The successful candidate will be the lead ambassador and main external voice of the charity. This is the first time we have appointed a Chief Executive in this role.

Wellbeing in the Weald was set up 5 years ago, and is a small local charity based in Cranbrook, Kent. We offer and assist in the provision of activities and initiatives in Cranbrook and the surrounding areas to promote health and social inclusion. This enables people of all ages to try new things, learn new skills and make new connections in the community, whilst benefitting from improved mental health and wellbeing.

Current activities include welcome drop-ins, crafts for wellbeing, community allotment, youth club, words for wellbeing, community nature walks, men’s cookery course, evening book club, volunteering, and other social activities that bring people together on a regular basis.

Key aspects of the role include:

- Overseeing the day-to-day operations of the charity and ensuring these are in line with objectives.

- Ensuring all legal requirements are met in accordance with The Charity Commission.

- Attending and reporting at Trustee Meetings, and other meetings as required. Progressing action points.

- Drafting a financial budget in conjunction with the Treasurer, for approval by the Trustees, and then ensuring it is adhere to.

- Managing part-time administrators and their day-to-day responsibilities.

- Developing and maintaining HR, induction and training schedules for existing and new volunteers.

- Ensuring policies and procedures are updated and compliant with The Charity Commission.

- Identifying opportunities to extend the charity’s support to its main target groups, as well as for strategic alliances with other organisations, with the aim of benefitting more people.

- Writing of Annual Report and Business Plan for future direction – for agreement with Trustees.

- Ensuring suitable insurance cover is reviewed annually and maintained.

- Ensuring Risk Assessments are undertaken for new activities and review existing ones.

- Working with Trustees and Administrators in relation to ensure compliance with: Health and Safety, GDPR, Complaints procedure, and holding of data.

Experience sought:

- Significant experience of working in a business environment at a senior level.

- Ability to manage a number of tasks simultaneously and work well under pressure.

- Strong management and people skills with the ability to interact with people at all levels

- A background including HR management would be advantageous.

- Excellent communication and writing skills, plus attention to detail.

- Experience of working in the charitable sector would be beneficial, but not essential.

Working arrangements:

As a small charity, we are able to be flexible on hours to suit the successful applicant (12 per week), but also to meet the needs of the charity as required.

Remuneration:

The rate of pay will be £20ph for an initial 6-month contract. Part of the CEO’s role will be to help bring in income and raise funds for the charity. The CEO position and salary will therefore be reviewed at the end of 6 months by the Trustees, with a view to extending the contract/making the position permanent. 

Trustees:

Our current Trustee Team is made up of seven working / retired professionals and their details can be found on both the Wellbeing in the Weald website, as well as on the Charity Commission website.

Location:

This role is primarily home based, however the successful candidate will need to live in Cranbrook or the surrounding area, as they will need local knowledge and be able to attend regular meetings with Trustees and others in Cranbrook. The charity does not have a physical office.

Job Title: Complaints Officer

Salary: £11,505 (£26,845 FTE)

Hours: Part-time, 15 hours per week, worked over 4 or 5 days.  Minimum of 3 hours per day.  

Contract: Permanent

Location: Home based

Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank holidays (pro-rata).

About the role

Are you passionate about delivering excellent customer service and resolving issues with empathy and professionalism? Join NCT as a Complaints Officer, where you’ll play a pivotal role in ensuring that complaints are handled promptly and with care.

This role is key to improving our services and contributing to the positive experiences of parents, families, and communities we support.

In this dynamic position, you will be responsible for logging, investigating, and resolving complaints in line with our established policies. You’ll collaborate with various teams to ensure best practices and drive service improvements, all while embodying NCT’s values of being welcoming, collaborative, inclusive, bold, and trusted.

Key Responsibilities

· Handle complaints professionally, ensuring initial responses are delivered within 48 hours.

· Support investigators and ensure a thorough, fair resolution process.

· Produce outcome reports and collaborate with teams to implement improvements.

· Negotiate resolutions with complainants to achieve mutually satisfactory outcomes.

· Maintain accurate and confidential complaint records.

· Provide training to staff on complaint resolution and policy understanding.

· Act as a key point of contact for escalated complaints and appeals.

· Deliver quarterly reports on trends and recommendations for improvements.

You will have:

· Experience in a customer service or complaints handling role.

· Exceptional communication skills, both verbal and written.

· Strong organisational and time management skills.

· A high level of empathy and professionalism in handling sensitive situations.

· A proactive attitude and the ability to work independently as well as part of a team.

· Proficiency in Microsoft Office and a good understanding of data protection principles.

• A commitment to inclusivity, demonstrating respect for individuals of all backgrounds and fostering a non-judgemental, equitable approach in all interactions.

Why join us?

NCT is the UK’s leading charity for parents, supporting them through pregnancy, birth, and early parenthood. We are committed to equity, diversity, and inclusion, ensuring that everyone can thrive and feel empowered in their roles.

If you’re ready to make a difference and help shape the future of our services, we’d love to hear from you!

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date: Thursday 30th January 

Interview date: Tuesday 4th or Wednesday 5th February.

About Chapter One

Chapter One is a growing charity dedicated to ensuring every child has access to one-to-one reading support at the time they need it most. 

Our innovative Online Reading Volunteers Programme aims to support 3,300 children facing disadvantage during the 2024-25 academic year, pairing five to eight-year-old children with reading support volunteers from over 140 local and national businesses. Our unique approach requires volunteers to commit just 30 minutes a week for an entire academic year, using our bespoke digital platform. The results are transformative, significantly boosting children's reading confidence and ability. Our ambitious five year plan targets growth of 20% year on year.

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the role 

With ambitious targets to support thousands more children by 2029, Chapter One is seeking a passionate, energetic Fundraising Officer to be an integral part of our Fundraising team. Reporting to our Trusts & Foundations Manager, you’ll generate income from a range of existing and new trusts and foundations, along with individual fundraising activities to contribute towards the 2024-25 fundraising target of £278,000, rising to £348,000 in 2025-26 in which you’ll have an individual target.

This new role is ideal for an early career professional who can write creative, compelling bids and build impactful relationships to make your mark in a fast-growing charity which is flexible and agile. You’ll be a proactive, determined self-starter and have high standards for yourself and others. You’ll develop and manage a funding pipeline by investing in thorough research and relationship cultivation, and you will thrive in working with funders, partners and supporters on a day -to-day basis. 

Key Responsibilities

Deliver the fundraising plan 

● Work collaboratively with the Trusts & Foundations Manager to grow Chapter One’s fundraising portfolio and meet agreed income targets from trusts and foundations. 

● Maintain a portfolio of existing trusts and foundations, ensuring an excellent cultivation and stewardship journey​ in order to build relationships and maximise income. 

● Proactively identify and research new prospective trust funders, finding creative ways to engage with them to secure support.

● Create compelling and tailored fundraising applications and reports, ensuring there is a strong emotional case for support and accuracy, to inspire prospects and supporters across trusts and foundations. 

● Contribute to the highest levels of donor care for supporters, including creative stewardship, adhering to all grant conditions and responding in a timely manner to all enquiries from supporters and prospects. 

● Research, interpret and present data about literacy and impact that makes a compelling case for Chapter One’s programmes. 

● Contribute to internal planning and budget setting for restricted and unrestricted activities, setting out clear plans and a pipeline for income generation from trusts and foundations.

● Work with the Trusts & Foundations Manager, Corporate Partnerships team and Communications team to support the development of strategies and campaigns to grow individual giving from existing volunteers and supporters.

● Undertake administrative duties to support the delivery of individual fundraising initiatives including matched-giving campaigns and Payroll Giving. 

● Work closely with the Trusts & Foundations Manager, Business Development Manager, Corporate Partnerships team and Communications team to ensure a cohesive approach and maximise all fundraising opportunities.

General

● Oversee and maintain specific fundraising administrative processes, including

recording of activity on the Salesforce CRM and internal databases.

● Maintain up-to-date knowledge of fundraising regulations, networks, and developments across the sector. 

● Adherence to Chapter One’s Donation Acceptance Policy.

● Contribute to forecasting and regular reporting, producing verbal and written reports for senior management as required.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

● A commitment to Chapter One’s mission and values.

● Experience of fundraising, ideally from trusts and foundations.

● A demonstrable track record of successfully generating income and achieving targets. 

● An ability to create compelling and successful fundraising applications and proposals. 

● Excellent written communication skills, with an understanding of how to tailor communications for different audiences/contexts.

● Strong interpersonal skills, with the ability to build and manage relationships with a range of stakeholders, both internally and externally. 

● Evidence of effective prospect research, growing and managing a pipeline, planning for your portfolio and increasing income​.

● Good financial acumen and proven ability to present complex financial information accurately.

● Excellent organisational skills, attention to detail and high levels of accuracy.

● Ability to effectively work under pressure and manage conflicting priorities.

You’ll be more successful in the role if you have:

● Experience of individual giving or employee fundraising.

● Experience of working in a charity that has a strong corporate volunteering offer.​

● Experience using the Salesforce CRM Non-profit Success Pack.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

We’re looking to recruit a Marketing Campaigns Officer with experience in running marketing campaigns to proactively contribute to the development and delivery of our membership campaigns and communications and engagement activity.

This is an exciting new role within the organisation and will play a key part in helping CharityComms to grow and engage our network of more than 12,000 charity communicators. 

Steps Charity is the leading charity supporting those who are affected by childhood lower limb conditions. We provide vital practical and emotional support for individuals, families and carers affected by clubfoot, hip dysplasia, leg length discrepancy or other rarer lower limb conditions. 

Like many small charities, Steps has had a tumultuous few years. We have had to cut activities and reduce the size of the team to reduce costs. There has been no executive leadership in role for several months. That said, these actions have paid off and we’re now at the stage where we are able to recruit a CEO to help drive the Charity forward into a more positive, proactive phase. This is an exciting time to be part of Steps, to set and drive a new strategy and take Steps forward.

We have an exciting opportunity to join All Ways Network as Charity Support Officer

Are you passionate about supporting the Muslim community in the UK? Do you want to use your skills to empower small grassroot groups? Can you lead and support charities to become more fundable? 

We are looking for Charity Support Officer to support AWN with delivery, understanding of the grassroots charity sector and management of our current services and to build upon our existing database. If you are proactive, organised and enjoy building relationships with different people, we want you to hear from you.

Location: Remote with some travel 

Hours: Full-time (35 hours a week) 

Salary: Starting salary £26k 

About the role 

The Charity Support Worker (CSO) will be the face of AWN and the first point of contact for grassroots organisations looking for support and guidance. Expanding AWN’s existing reach and building the awareness of AWN’s services as we try to support as many not for profits working with Muslim communities in the UK as possible. 

We desire someone with: 

• Knowledge and understanding of the challenges facing Muslim community living in the UK. 

• Knowledge of not-for-profits/charities 

• Knowledge of Grantmaking sector /Funding opportunities 

• Experience of working in small, dynamic teams

• Experience supporting grassroots charities and understanding the contexts in which they operate.

• Have some knowledge of area of work but not exclusive to: 

• Women

• Health & Wellbeing 

• Youth

• Homeless & Poverty 

• Family Services 

• Sport/ fitness 

• Religious settings 

• Crime/Gangs 

• Prisoners and Ex-Offenders 

• Refugees/Asylum seekers 

• Many more… 

Key Responsibilities but not limited to: 

• Reaching out and building relationships with organisations who meet our criteria (charities, grantmakers, other organisations, local Council across the UK 

• Carry out an initial needs assessment to identify NFPs organisational strengths and weaknesses and funding needs.

• Develop and oversee an action plan based on needs assessment. 

• Lead networking sessions and assist in organising AWN events 

• Promoting AWN’s services and activities 

• Maintain CRM records, write case studies, obtain feedback and contribute to service development. 

• Managing projects to help grow the network 

• To assist and liaise with Bid Writer and additional staff members joining the team where there may be some crossover tasks 

• Attend networking events to promote AWN’s work and services. 

• Other tasks which are relevant to the role as AWN grows 

Skills set/Person spec: 

• Experience working for an infrastructure org or similar 

• Ability to manage workload well 

• Ability to communicate well to stakeholders from diverse backgrounds and cultures 

• Ability to take initiative and work independently 

• Experience in governance, understanding of writing bid applications, and any other applicable charity service 

• Experience and ability to speak in large groups 

• Excellent written and verbal skills and able to communicate with people whose English is a second language 

The benefits of the role includes: 

• Flexible and hybrid (home/on location) working arrangements 

• Opportunity to grow with and shape the role, 

• Investment in your professional development, 

• An incredibly supportive group of staff and Board and 

• Experience first-hand the impact your work makes from our thriving, well-located community base 

Deadline is Friday 31st January 2025 at 12pm

Interviews will be held in the first 2 weeks of February 2025. Successful candidates will be notified of dates.

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? 

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team in the West Midlands, Gloucestershire and Warwickshire.

Community Fundraiser – West Midlands
Location: Home based, within the West Midlands, Gloucestershire, or Warwickshire
Salary: Circa £31,000
Contract: Permanent
Hours: Full Time, 35 hours per week

As a key part of our fundraising efforts in a high-performing region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year  

Key Responsibilities: 

• Generate income across a range of community fundraising initiatives and events
• Steward supporters to help drive the charity’s fundraising activities and growth 
• Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders 
• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research 

Requirements: 

• At least one year of fundraising experience, with a proven track record in income generation 
• Strong experience in supporter stewardship
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike 
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure 

This is a fantastic opportunity to make a tangible impact. If you’re looking for a rewarding challenge, we would love to hear from you! 

About Brain Tumour Research

Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

We are invested in our employees and are proud to be accredited by Investors in People.

Closing date: Thursday 16th January 2025
First interview dates: From Thursday 16th and Friday 17th January

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also have in experience in, or be looking for a career in: Fundraising, Donor Engagement, Community Events Coordinator, Public Relations, Trusts and Foundations, Fundraising Coordinator, Volunteer Coordinator, Fundraising Officer, Fundraising Executive

No agencies please.

Introduction and background

The Maternal Mental Health Alliance (MMHA) was founded in 2011 by people with lived experience, healthcare professionals, and organisations who understood the impact of perinatal mental problems and shared a commitment to improving the lives of women and their families.

Today, the MMHA is a UK-wide charity and network of over 130 member organisations. We work with parents, families, clinicians, and academics to ensure all women, birthing people, babies, and families have access to high-quality, compassionate mental health care. We bring the perinatal mental health community together and make change happen by combining the power of real-life experience with clinical and professional expertise.

We actively contribute to significantly improving mental health outcomes for people who experience discrimination, trauma and deprivation during the perinatal period and tackle systemic inequity and injustice.

We are now seeking a Chief Executive to take over from our interim CEO and lead the MMHA in the next stage of our development.

We have recently been awarded a 5-year grant by the National Lottery Community Fund to tackle maternal mental health inequities through community action. This project, due to start in Spring 2025, will develop, test and replicate a model of community-based decision making, support and service provision that is led by women with lived experience. This project aims to achieve system change locally and nationally to improve the mental health of marginalised women and is the next phase of the MMHA’s programme to tackle maternal mental health inequities across the UK. This will be our biggest piece of work over the next five years and will dovetail with other activities aimed at achieving our mission, where funding allows.

For further information about the MMHA please visit our website.

Main responsibilities

Leadership and strategy

• To provide clear strategic and inspirational leadership to the MMHA To drive the MMHA forward into the next stage of its development
• To ensure MMHA tackles maternal mental health inequities across the UK
• To be responsible for the management and administration of the charity within the strategic and accountability frameworks laid down by the Board of Trustees
• To work with Chair and Trustees in shaping the MMHA’s strategic mission, policies, aims and objectives
• To ensure long term sustainability of the MMHA through effective governance, sound finance and implementation of operational plans.

People

• To take overall responsibility for all permanent and temporary staff, and other members of the MMHA team, including contractors, champions and ambassadors
• To promote diversity and equality of opportunity for all staff in accordance with the MMHA EDI policy and strategy and foster a workplace culture built on inclusion, respect and equality.

Governance, finance and compliance

• To support the Chair and Trustees to ensure that the governance of the charity is proportionate and effective, and that the charity fulfils its legal, statutory, regulatory and moral duties and responsibilities
• To be responsible overall for the financial sustainability of the charity, and ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial), supported by the Consultant Finance Director
• To support the Consultant Finance Director to ensure the timely and complete preparation of key reports, information and activities, including management accounts, budgets, annual report and accounts, and payroll
• To ensure that the major risks to which the charity is exposed are reviewed regularly by the Board and the Executive team, systems have been established to mitigate these risks
• To work with the Chair and the Board Secretary to ensure that meetings of trustees are effective and that Trustees have appropriate information to perform their duties.

Income generation

• To take overall responsibility for the MMHA’s income generation activities, securing the future of the organisation and delivering its ambition for the mental health of women during the perinatal period
• To lead on all trust, foundation and lottery fundraising, establishing and maintaining relationships, including with the National Lottery Community Fund
• To support the Marketing & Partnerships Director to develop corporate partnerships, taking the lead on the relationship with Tommee Tippee
• To work with the Marketing & Partnerships Director to secure funding from individuals.

Communications and external affairs

• To support the Head of Engagement to maintain a relevant, diverse and effective range of members organisations, and ensure their ongoing contribution to achieving the goals of the charity 4
• To have oversight of the social, economic, clinical and policy context and how they impact on maternal mental health and MMHA strategy
• To ensure the Alliance is working effectively across the 4 UK nations and devolved administrations
• To act as a visible leader for the charity, representing the MMHA at external events and networking opportunities, and act as a spokesperson
• To oversee the development and delivery of marketing and communications strategies which effectively promote all aspects of the Alliance.

Other/service delivery

• To embed MMHA’s values throughout the organisation
• To promote a culture of commitment, trust, mutual support and professional behaviour
• To run the charity efficiently and effectively by ensuring that it has an appropriate management structure and management systems in order to fulfil its strategic objectives and to carry out its work
• To take forward the MMHA EDI strategy and plan and be a champion for anti-racist and anti-discriminatory behaviour
• To develop an organisation that is constantly seeking ways to learn and to improve its performance
• To work with staff to ensure the views of the members, champions, and ambassadors shape the work of the MMHA and its members.

This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder may be asked to carry out any other delegated duty or task that is in line with their post, seniority, or the needs of the organisation. Whilst most of the work will be undertaken during standard working hours, some work will be required in the early morning, evenings, or weekends.

How to apply

Application is by CV and a cover letter of no more than two pages of A4 each. In the cover letter, please explain how you meet the list of essential experience detailed above.

We will be anonymising applications before shortlisting. To make this easier, please ensure that your cover letter includes your initials rather than a full name.

Applications should be sent to the email address provided in the attached job pack by 10am on Tuesday 28th January 2025. Applications received after this time, or which do not follow the requested process, will not be considered.

The first interviews are expected to take place in London in early February, provisionally on Wednesday 5th or Thursday 6th.

The MMHA is committed to increasing the diversity of our team. We would appreciate it if candidates could fill out our equal opportunities monitoring form. This is anonymous and will not be linked to applications.

We are keen to ensure that our recruitment process helps us find the best candidate for the role, not the candidate who is best at completing applications and carrying out job interviews. If there is anything we can do to assist you in the recruitment process, if you have any queries, or if you would like an informal conversation about the role with the interim Chief Executive, Justin Irwin, please contact us on the recruitment email address provided in the attached job pack.

The successful candidate will be appointed subject to satisfactory references and will need to undertake a DBS and other employment checks.