Community Jobs

We have an exciting opportunity for a Community Engagement & Training Officer to join our team in Lincolnshire working 22.5 hours a week. We can be flexible on the working hours.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is hybrid, with travel across Lincolnshire when necessary.

As a Community Training & Engagement Officer you will support the Lincolnshire team by raising its profile across the area and promoting take-up of the service by engaging with other agencies, organisations and appropriate groups through social media, providing presentations and more.

In this role there is an emphasis on proactive and reactive engagement, relationship building, delivering criminal justice champion training, exploring innovative approaches with partners and working collaboratively with internal and external colleagues to improve the experience for victims of crime.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Responsible to: Support Team Manager

Location: Based in Loughborough, England. The role requires travel to all locations where Baca Services are delivered.

Hours: 37.5 hrs per week (including evening and weekend hours on a rota)

Contract: Permanent

Salary: £24,150 - £27,760 per annum FTE

Overall Purpose

• To provide support and care to young people who are newly arrived in the country, providing the foundations for them to rebuild their strength, dignity and grow their hope for their futures.
• To partner with social workers and representatives from other agencies, for the benefit of the young people.

Duties & Responsibilities

• To be a key worker for a number of young people who are in the care of Baca, providing high quality holistic and therapeutic support for their transition to adulthood.
• To deliver young people services in line with Baca’s Theory of Change, to enable young people to achieve the following outcomes, ensuring it is of the highest quality:
• Improved Physical Wellbeing
• Improved Emotional Wellbeing
• Increased engagement with Education, Employment and Training
• Increased Social engagement
• Increased Personal Safety
• To work proactively and collaboratively to ensure all young people are safeguarded and taking the initiative in resolving any issues that may arise with young people.
• To be a role model to all young people in Baca’s care, providing care and compassion without discrimination of age, race, colour or behavioural issues.
• Support young people to understand expectations of them and the support on offer to them from Baca and other agencies.
• Support young people in developing essential life skills in line with the individual support plan to prepare them for independent living. Training young people in living skills such as washing, cleaning, cooking and safety food shopping and budgeting; proactively and intentionally in line with the Baca progress plan.
• Support young people in developing their skills and interests in education, vocation or hobbies. Ensure young people’s interests, hobbies and aspirations are identified by getting alongside young people and working with the team.
• Be an active part of a diverse environment of staff and young people from different cultures and backgrounds.
• Support young people to engage socially at Baca and in the wider community to build positive trusting relationships with others through one to one and group social times, engaging in clubs and activities.
• Take part in planning and attending day trips and Baca’s annual residential week.
• Develop excellent working partnerships with social workers, solicitors, teachers, volunteers and other partners to provide a holistic development package for each young person enabling them to become independent.
• Actively plan, prepare and participate in all meetings and events that are related to the support of the young people.
• Prepare young people for meetings and help them to understand what is being communicated.
• Transport young people, in line with our lone working policy, to events and meetings making sure they are on time using your own car in a safe and legal manner.
• Support young people to communicate and express their own wishes and voice regarding all aspects of their life and future.
• Develop and maintain excellent communication with all members of the team and all external partners and supporters.
• Keep good records and carry out all administrative work required as part of the role, such as month end reports and support plans, on time and in a consistent manner.

General

• Be adept in employing the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy.
• Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
• Adhere to all Baca’s policies and procedures.
• Be a role model, leading by example in practicing the Values of Baca.
• Play an active and supportive role within the organisation.
• Take ownership of all administrative aspects of the role.
• Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy.
• Ability to work flexible hours, including occasional evenings and weekends, in line with the needs of the team.

Personal specification

Baca is looking for a Support Worker who can join the support team and provide support, care and be a role model for young people who are newly arrived refugees and victims of trafficking aged 16 to 18. They will be motivated and passionate about the work that Baca does and the young people in our care.

The successful applicant will have the ability to ensure the support we give to the young people is of the highest quality and goes beyond the statutory standards set. They will be very approachable, reliable and a strong team worker. Someone who is supportive, approachable, responsible, reliable, personable and willing to be flexible. They will be a great people person who can develop key external relationships. They will also be a very organised and proactive individual. The successful applicant will need access to transport as the role requires visiting the young people in their homes and attending different appointments/meetings across the midlands. The successful applicant will subscribe to and work in line with Baca’s vision and values.

The role will require the successful candidate to complete an enhanced DBS check.

Knowledge and Understanding

• Alignment with Baca’s Value to achieve our vision, mission and strategic goals.
• Ability to respond to change at short notice.
• Able to work as part of a highly diverse group of people.
• Able to work in partnership productively with teams internally and external stakeholders.
• Knowledge of safeguarding practices.
• Able to be accountable, take responsibility and be willing to learn.
• Self-motivation and flexible attitude to work.
• Proactive individual who is willing to take initiative in getting involved in a range of activities.
• Ability to be patient, calm and tenacious in very challenging circumstances
• Have a genuine concern for and commitment to young asylum seekers/refugees, and unaccompanied young people in particular.
• Driving Licence that allows you to legally drive a car in the UK.
• Access to your own car

Please note we cannot provide sponsorship for this role. Further information about the role, competencies and experience can be found on our website.

Senior Business Development Executive

Do you have a strong track record of success in relationship-focused, consultative selling, with a strong ability to drive sales growth?

We have an exciting opportunity for an experienced Business Development/Sales Executive to join a new awarding organisation (currently going through Ofqual registration) that's revolutionising music education across the UK.

This is a remote working role, offering a generous commission scheme, so there is lots of potential to significantly boost your earnings.

Position: Senior Business Development/Sales Executive

Location: Remote (monthly visit to Gloucester)

Hours: Full-time, 37.5 hours (flexible working considered)

Salary: £30,000 - £35,000 per annum, depending on experience (plus commission, circa £57k OTE)

Contract: Permanent

Closing Date: 22nd July 2024. Short-listing will be on a rolling basis, and we reserve the right to close recruitment early if the right candidate is found. So, apply asap, don't wait!

The Role

These awards equip young people with the skills and behaviours they need to become leaders through the power of music. The Music Leader Level 1 programme has just been launched, signing up over 25 schools as centres set to engage 3,000 young people, with a pipeline of 150 more. The Music Leader Level 2 is set to launch in January 2025.

As the Business Development Executive, your primary focus will be to drive sales growth by building strong partnerships with schools, colleges and other independent training providers nationwide. Your success will be measured by your ability to sell the transformative awards, which have the power to change young lives.

You will use your exceptional communication and relationship-building skills to understand each client's unique needs and demonstrate how the awards can provide effective solutions.

As part of a small but dynamic team, you will have the opportunity to shape sales strategies and contribute to rapid growth.

About You

In this pivotal role, you will have a strong track record of success in relationship-focused, consultative selling, with a strong ability to drive sales growth. With exceptional communication, active listening, and interpersonal skills, with the ability to conduct professional and persuasive conversations, you will have an entrepreneurial spirit and ability to spot new opportunities within the market.

Knowledge and a deep understanding of the schools and education sector is essential in this role.

This role requires a relational approach to sales, where you will conduct yourself professionally and persuasively, both over the phone and in face-to-face meetings.

Your passion, perseverance, and ability to spot new opportunities will be key to expanding reach and making the organisation a leading force in the awarding sector.

If you wish to apply, you will be asked to submit your current CV and a cover letter and complete an equity, diversity and an anonymous inclusion form. Your cover letter should include how you meet the criteria of the role, with a statement detailing the level of sales you have experience in and the sectors, including examples of revenue and targets.

About the Organisation

Join a national award winning charity that uses music to transform the lives of young people. With a mission a to inspire and transform young lives through music, the organisation aims to break down barriers and build confidence, self-belief, and motivation among young people, enabling them to reach their full potential in both music and in their lives. This work focuses on inclusivity and diversity, engaging with under-represented young people, particularly those from challenging circumstances

Benefits include:

• Pension is 3% of basic salary
• Flexible working
• Lots of staff training and development opportunities
• Cycle to work scheme
• Enhanced Maternity policy: 6 weeks full pay, 6 weeks half pay, 27 weeks statutory
• Wellbeing and social programme for staff
• Annual leave entitlement: 22 days plus bank holidays plus all the days between Christmas and New Year
• Staff can request additional unpaid leave throughout the year

You may also have experience in areas such as Director, Director of Youth, Director of Community, Community Engagement, Youth and Community Engagement, Director of Community Engagement, Youth Work, Youth Worker, Director of Youth Work, Community, Community Development, Youth, Disability, Music, Music Hub. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you passionate about supporting older people to develop and maintain their physical wellbeing? We are looking to recruit an Exercise at Home Coordinator, sitting within the Wellbeing & Connections team, to deliver a programme of activities that can support older people with mobility challenges through exercise at home. 

The desired candidate will have a Level Three Fitness Qualification (PT) and will assist clients to gain confidence through movement, including chair-based exercise, and walking support for older frail clients in their home. The role is pivotal in enabling people with chronic conditions to become more active, and for people who have temporarily lost mobility to regain the confidence to walk. To ensure the ongoing effectiveness of this programme offer, the role will include training and supporting volunteers. 

Role functions: 

• Running our Exercise at Home programme – assessing new clients in their homes, prescribing exercise programmes for clients that align with their needs and goals, training volunteers to deliver the programmes, and managing the day-to-day running of the project.
• Delivering walking support sessions - these will be tailored to be accessible by those who have either recovered from a fall or have had surgery and need the confidence to access the community. These sessions will enable people to increase their mobility, whilst also having an opportunity to socialise with others in the local community. Training volunteers to assist clients with walking support will be a key part of the role. 
• Co-ordinating other community-based physical wellbeing activities, including our monthly Flaneur Walks during the warmer months, and any new projects that arise. 
• Networking with relevant local bodies, NHS trusts, GP clinics, and social services to make them aware of the services we provide and to strengthen our presence in the field. 

The ideal candidate will have excellent interpersonal and organisational skills and have at least one year’s experience of working with older people. A Level Three Fitness qualification is compulsory and a qualification in delivering exercise programmes for those with mobility issues would be advantageous.

St. John's College is a specialist college based in Brighton supporting young people aged 16-25. The college became part of Ambitious about Autism in 2023.  

The college aims to provide a stimulating learning environment that promotes the development of personal interests and abilities and prepares young people for greater independence and autonomy over their future lives. Young people can attend college on a residential or day basis. 

Using a range of well-equipped onsite facilities and the vibrant local community, learning is made fun, relevant and progressive. Young people are encouraged to follow their passions and try new learning activities so that aspirations for the future are sculptured and realised. 

A specialist multidisciplinary team of staff, who have a range of expertise and experience, support young people to reach their goals.  

We are now looking for an exceptional, creative Occupational Therapist who wants to make a difference in the everyday lives of the young people we work with.

You will be working with the transdisciplinary team to improve outcomes for children and young people through the application of expertise in occupational therapy. You will achieve this through providing high-quality Occupational Therapist therapy advice and support across the three tiers of support (universal, targeted and specialist).

The role involves supporting class teams to create enabling environments and reducing occupational barriers to the curriculum. In addition, you will devise and implement individual and group intervention programmes. You will also write and support the fidelity of Occupational therapy programmes for others to deliver.

This is a fantastic opportunity to work in a brand-new school and make a real impact to the young people we work with.

In return, we offer a wide range of benefits including 40 days holiday, plus bank holidays, a commitment to CPD (Continued Professional Development) excellent career opportunities, professional membership fees paid, a welcome bonus*T&C up to £4,000 and much more!

For further details on how you can make a difference and find out what we have to offer, please see our recruitment pack below. 

If you have any questions about the role, please contact Stephen Vickers.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Active Travel Project Officer - Social prescribing.  

(England Midlands and East) 

£ 28,831 per annum (pro rata for part time hours) 

(Ref: SUS4290.) 

Part Time 30 hours per week – happy to talk flexible working 

Base: Local authority offices in Nottingham with the flexibility to work from home. 

About the role

This is an exciting opportunity to join the Sustrans team and work on the Travel Well project, an innovative active travel social prescribing project. 

As the Active Travel Project Officer, you will deliver walking, Wheeling and cycling activities that promote Physical and mental well-being. Working closely with NCC (Nottingham City Council) and Nottingham Community and Voluntary Services you will share your passion and enthusiasm for walking and cycling and make a positive impact on people's health and well-being. 

Contributing to the Travel Well initiative you will work with people of all ages and walks of life who refer themselves to the project or are referred by health professionals or other community services. You will identify routes to deliver buddy walks and rides to those referred. 

You will build and manage internal and external relationships with key people and organisations to raise awareness and understanding of the Travel Well programme and the support it can offer. You will run and facilitate workshops, events and talks to promote the project and motivate people to join. 

This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans. 

About you 

You should have experience of delivering physical activity, health or other behaviour change projects, including delivering projects with different partners from different sectors. 

You will need to be able to communicate with and present to different audiences. As well as the end-to-end planning and leadership of events and activities. You will need to be able to work independently, and work as part of a collaborative team. 

We ask you demonstrate your knowledge of active travel, the issues facing communities that experience inequalities, and a knowledge of walking, wheeling and cycling routes within the Nottingham area 

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.

What we offer 

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.

Wellbeing 

28 days’ leave per annum plus bank holidays for full-time working 

Ability to buy an extra week of annual leave (pro-rata for part-time staff) 

Staff volunteer days 

24/7 free, impartial and confidential support service 

We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes 

Financial 

Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans 

Bike, computer and season ticket loans 

Discount benefits 

London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London) 

Death in Service benefit – 3 x annual Salary 

Family Friendly 

Enhanced maternity and paternity pay 

Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

Additional information 

Closing date for the receipt of completed applications is 23:59, 28 July 2024.   

Face to Face Interviews will take place during the week commencing 12 August 2024 

About Sustrans 

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.  

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone. 

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.  

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.  

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.   

A little bit about the role 

Location: Flexible, with regular travel required during the autumn recruitment season (September-December)

We seek a proactive individual with strong interpersonal skills to join our Recruitment Team for this 12 month fixed-term contract. The ideal candidate must excel in managing recruitment strategies, building relationships, and analysing data. Enhance our social work program by attracting diverse talent and supporting applicants throughout their journey with dedication and innovation.

The Recruitment team is responsible for sourcing, selecting and hiring for 500 places on Approach Social Work in local authorities across England and we expect c. 10000 applications this year to meet target.

As an attraction officer within the recruitment team, you will be responsible for delivering a targeted recruitment campaign to engage university students, graduates and career changers with Approach Social Work.

Some key responsibilities include:

• Attracting individuals who have the potential to be excellent social workers to the Frontline programme and developing recruitment strategies
• Supporting the selection of applicants and candidate journey
• Working with internal systems, evaluating data and constructing detailed plans

A little bit about you 

The successful candidate will be someone who enjoys managing a varied workload, and delivering outcomes in a target-driven team. Experience in recruitment, marketing or advertising is desirable, but passion for these areas is essential. Recruitment Officers design and implement a tailored recruitment strategy for their own areas of work, so the role would suit someone who thrives on autonomous, results-driven work.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities. Please let us know how we can make the recruitment process more accessible for you.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

Contract: Permanent
Location: Home-based, but with on-site meetings
Reporting to: Chief Executive Officer
Hours: Full-time – 35 hours per week. A 50:50 job share may be considered.
Salary: In the range £36,400 - £40,200 depending on experience

Background
Evolve is a Cambridgeshire-based charity (a CIO), founded in 1978, which provides affordable mental health counselling to adults in Cambridgeshire and surrounding counties. We deliver talking therapies to adults – online and in person. The Evolve counselling community is made up of around 50 qualified practitioners working part-time at donated or subsidised rates. Our service delivers around 500 counselling sessions per month to a broad range of individuals, many of whom would not otherwise be able to access counselling support. Evolve also provides supervision, reflective practice, critical incident support and mental health awareness and related training to organisations.

Main purpose of the job
The Head of Counselling works with our counsellor members and executive team to ensure that Evolve is the local counselling charity of choice - managing existing client relationships and service contracts, as well as seeking and securing new business. They are responsible for the clinical leadership of our counselling and related services to clients, and for supporting, motivating, and managing our counsellor members.

About the candidate
The successful candidate will be an appropriately qualified and experienced individual who has leadership expertise, with the ability to engage with colleagues, trustees, counselling clients, organisational contacts and other stakeholders. They will have demonstrable experience of delivering a high-quality service in line with ethical standards and good practice, monitoring and evaluating impact and outcomes, as well as identifying and implementing, alongside other members of the executive team, service development/improvement and growth initiatives. They should also have a good understanding of the commercial considerations of managing a counselling service, and have experience of successful funding proposal/ bid writing and delivery.

KEY RESPONSIBILITIES

Clinical Management

• Overall responsibility for incoming referrals and allocations as well as ongoing management of clients and any waiting lists.
• Monitor the balance between counsellor capacity and client demand. 
• Provide leadership and support to the counselling members.
• Be the first point of contact for clinical advice and enquiries.
• Ensure the quality of provision to clients and the care of counsellors.
• Lead on revising, updating of existing, and writing of new, clinical policies and procedures to ensure compliance with charity standards as well as ethical and legal standards.
• Liaise with the CEO as Designated Safeguarding Lead, taking responsibility as the Counselling Safeguarding Lead. This includes ensuring that Evolve adheres to local and national guidelines for safeguarding and that issues relating to client risk are appropriately dealt with.
• Oversee counselling members’ health and safety including lone working and risk assessment.
• Manage and respond to complaints in line with Evolve’s procedures.
• Monitor, implement and ensure clinical service compliance with GDPR standards.
• Report on clinical service performance and attend Trustee Board meetings as required.

Training and development

• Ensure that all counsellors have the appropriate training, experience, and specialist knowledge required to support Evolve clients, including identifying training and development needs.

Recruitment

• Lead the recruitment of new counsellors, including interviewing potential new members as well as clinical induction and training of new counsellors.
• Oversee the annual membership renewal process, ensuring all members are compliant with Evolve requirements.

Monitoring and impact analysis

• Take responsibility for client feedback, ensuring comments are reviewed and acted on as appropriate.
• Compile reports and impact analysis as required, for internal and external stakeholders.

Business Development and General requirements

• Work alongside the CEO and executive team to represent Evolve and promote awareness of Evolve’s services along with the importance of mental health awareness and support. Provide clinical and commercial input to funding proposals and/or new service developments.
• Participate in Evolve’s committees, support work with the Trustee Board, and through events for the membership, to shape the future development growth and sustainability of Evolve Counselling CIO.
• Build and maintain effective external professional networks within Evolve’s operational areas.
• Work closely with the Administrator to ensure all data regarding members and clients is up to date, appropriately recorded and in line with Data Protection guidelines.
• Provide input to Evolve’s website and social media presence and other marketing channels, suggesting and writing content for posts and resources as required.
• Ensure effective partnership working with those charities and other organisations with whom Evolve collaborates.

The above list of responsibilities is not exhaustive, and the post-holder may be required to carry out such other duties as required from time to time on-site and working from home which are broadly consistent with the status of the post within the charity.

PERSON SPECIFICATION

Education, Qualification and Training

• Degree level or minimum level 4 Diploma qualification in Counselling or Psychotherapy.
• Diploma in Clinical Supervision (or equivalent professional qualification).
• BACP accreditation, or equivalent professional status.

Core competencies

• Service planning and project planning/delivery – drive for completion.
• Problem identification and resolving – a ‘solutions’ focus.
• A client focus - negotiation for mutually beneficial results (clients/colleagues).
• Nurturing improvement and innovation – researching and making informed decisions. 
• Inspiring others – forging a cohesive and motivated membership.

Essential requirements

• A minimum of five years post-qualification clinical experience.
• Extensive experience of recruiting, leading, and motivating a diverse team of counselling practitioners, including providing clinical support, reviewing performance, and project/change management.
• Significant experience Clinical Supervisor, supervising qualified counsellors on a group, or individual, basis.
• Extensive knowledge of the legal and ethical frameworks that relate to the counselling profession.
• Considerable experience in safeguarding individuals and management of clinical risk.
• Strong professional and clinical judgment.
• Ability to work effectively and collaboratively as part of a diverse team, whilst retaining the flexibility  to work independently and the ability to build positive relationships with a range of internal and external stakeholders
• Excellent communication and interpersonal skills including presentation skills as well as the provision of executive level reports.
• Ability to convene and lead committee work, preparing and running to agendas and guiding groups to positive outcomes and consensual decisions.
• Demonstrable understanding of the charity or voluntary sector.
• Experience of costing, pricing, and monitoring financial performance of services, including knowledge or experience in forecasting and budgeting.
• Excellent IT skills including use of MS Office. 
• Experience in the use of a clinical case management system, including analysis and presentation of clinical data, and accurate client billings.
• Experience in the planning and successful delivery of service improvement/development initiatives.
• The ability to be flexible and respond reasonably to the needs of the CIO.

Desirable qualities

• Knowledge/experience of statutory mental health services.
• Clinical leadership experience in more than one organisation and across modalities/specialities. 
• Experience of providing clinical and commercial input to successful funding bids, including subsequent delivery.
• Knowledge of the local East of England mental health and voluntary/charitable service community, including a willingness to represent Evolve locally as required.
• Ability to support a social media presence that represents and promotes the service.
• Ability to create and plan promotional events.

Media and Comms Manager

Do you want to make life better for LGBT+ victims and survivors of abuse?

Galop, the UK’s LGBT+ anti-abuse charity, is seeking a Comms Manager who is passionate about improving life for the LGBT+ community in the UK.

Founded in 1982, Galop has been championing the needs and safety of the LGBT+ community for 40 years. Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.

We run a National Abuse & Violence Helpline, which brings together our four national support helplines for LGBT+ victims and survivors of: domestic abuse; hate crime; rape and sexual abuse; and so-called “conversion therapy”. We provide longer-term support to thousands of LGBT+ victims and survivors of abuse through our advocacy and therapeutic services. We are person-centred, empowerment-based, and trauma-informed – meaning our focus is always on helping our clients decide what is best for them, and then supporting them through their journey.

We use what we learn through working on the frontlines with clients to work on national and local policy change, to improve outcomes for LGBT+ victims and survivors of abuse and violence. We build evidence through key pieces of research around LGBT+ people’s experiences of abuse and violence. We push for legislative change, improved statutory guidance for victims, and better understanding of the needs of LGBT+ people around the country.

About the Comms Manager

The Comms Manager is a strategic, hands-on and varied role that reports into our Head of Fundraising and Comms. You will play a pivotal part in helping Galop to reach our community, increase engagement amongst our supporters and amplify the voices of LGBT+ abuse and violence victims.

You will be our first point of contact with the press and media, and lead on drafting statements, providing quotes, arranging media and briefing the CEO for any external appearances.

You will have responsibility and oversight of our social media channels and website content, working closely with key stakeholders across our fundraising, frontline and senior management teams to meet the needs of the charity and create content which resonates with our audience.

You will work with and support the CEO and Head of Fundraising and Comms to drive internal comms as Galop grows. You will also be responsible for co-creating, planning and delivering an annual communications plan for the organisation with the senior leadership team, ensuring an effective and consistent voice in both our proactive and reactive comms work.

The need for Galop’s work has grown in recent years, and this is an exciting time to join our ambitious team and help shape our charity’s future. Due to the nature of the role, in cases of emergencies or urgent external situations, weekend or evening work may occasionally be required.

Location: Hybrid – with travel to Galop’s offices in central London required two days a week.

Hours: Full Time (35 hours per week)

Contract: Permanent

Salary: £37,986.35 - £39,968.77 including inner London Weighting of £4,129.42 which is available to staff who live in London and/or work from the Galop building in central London

Closing Date: Applications should be submitted by 11:59pm on July 28th 2024.

First round interviews will be held on week beginning August 5th 2024.

REF-215 257

Supporter Services Officer

Salary - £23,948 to £26,133 per annum

Full time, 12 months’ fixed term contract

About the role

Our supporters are really important to us which is why we want to do everything we can to make their experience of being part of the Practical Action team a positive one. Our Supporter Services Team work tirelessly to deliver the highest level of service possible to our supporters at all points of contact, including email, phone, and postal channels. So whether it’s processing donations or answering enquiries, our aim is to make sure our supporters know how vital they are to us and for them to feel valued.

About you

As a Supporter Services Officer you’ll be part of a busy team delivering an outstanding multi-channel contact service to Practical Action’s existing and potential supporters and donors. You will have a passion for people and will always be looking to go the extra mile to help others.

Previous experience of processing financial transactions and delivering high levels of customer service is essential and you’ll enjoy talking to supporters over the telephone, via email or letter. You’ll be a real team player and be able to work closely with colleagues in the Supporter Experience and Stewardship team and the wider Supporter Experience and Digital Division.

This is a demanding role that requires high levels of supporter relationship management, engagement and dynamism as well as an attention to detail, especially when it comes to income processing and database management. So, if you share our passion, are energetic and think you have the right skills and experience to join our Supporter Services team, we’d love to hear from you.

Key Working Relationships

The post-holder will report directly to the Supporter Experience Manager and will regularly collaborate with the rest of the Supporter Experience, Insight, Trusts and Major Donor and Digital teams. The post-holder will be expected to liaise effectively with other staff and teams across the Marketing Directorate.

KEY ACCOUNTABILITIES

Supporter Relationship Management

• To provide the best possible experience for our supporters, at all points of contact, including email, phone and postal channels.
• To keep informed and up to date about all relevant activities of Practical Action in the countries of operation, retaining and managing information needed to respond to supporters.
• To make outbound telephone calls and emails as required to new supporters, follow up queries, verify details or thank donors, acting as an ambassador for Supporter Services and Practical Action at all times.

Income Processing / Database Management

• To deal with incoming and outgoing post, all donations made online via the Practical Action website and other charitable giving platforms, ensuring all donations are handled accurately and in line with agreed procedures.
• To process cash donations effectively and accurately onto our database. 
• To produce and send out letters of acknowledgement to supporters, personalising these communications appropriately.
• To set up Direct Debits/Standing Orders, handle upgrades and other changes to committed gifts, issuing appropriate communications to supporters.
• To accurately process and commit Direct Debit claims.
• To manage Gift Aid on supporter records. This will include setting up new declarations, ending and cancelling declarations and sending out notifications to supporters.
• To deal with new supporters’ welcome communications.
• To liaise with supporters regarding cancellation of donations.
• To update supporter information on the database such as personal details, communication preferences, and other indications of interest or activities to ensure that all our donor information is up to date.
• To undertake manual data entry where required, and to work to avoid the need for duplication of data entry, and ensure automation where possible.
• To pull information required, download and process third party donations ensuring that they are compliant with GDPR.

Compliance

• To keep abreast of all legislation relating to charitable giving such as PCI DSS, Institute of Fundraising guidelines and best practice, Data Protection and Gift Aid Regulations.
• To ensure data is managed to appropriate standards of data protection and security.
• To be aware of and consistently using organisational policies and procedures

Team Working

• To undertake and participate on projects as directed by the Supporter Experience Manager.
• To work closely with the team to review and improve practices and procedures, implementing positive changes and improving efficiency.
• To contribute to organisational meetings e.g. Stand Up, team away days etc.
• To be proactive in joining cross functional working groups.
• To work closely with the finance and fundraising teams to ensure that all processes are working to the highest standard.
• To undertake other tasks that may be reasonably requested by the Supporter Experience Manager and Head of Supporter Experience and Digital.

PERSON PROFILE

Qualifications, Knowledge and Experience

• Relevant experience in a customer or supporter service environment with experience of processing financial transactions and using a CRM database.
• Educated to GCSE level or equivalent, including English and Mathematics

Skills, Abilities and Competences

• Excellent communications skills, both written and verbal
• Excellent call handling skills and the ability to respectfully, honestly and transparently adjust communication to audience recognising the importance of diversity
• Able to use a CRM database
• Able to work across a team following business controls and systems
• Good understanding of the Microsoft Office suite (word, Excel etc. at advanced level)
• Ability to multitask and be able to manage changing priorities
• Ability to work on own initiative to solve problems
• Understanding of data protection legislation
• Prepared to learn or already have an understanding of gift aid legislation, Payment Card Industry, Data Security Standards compliance and charity sector guidelines and best practice.

Why join us?

• The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.
• Our open plan offices are located in the centre of Rugby near to the train station.
• In addition, we offer the following benefits:
• 27 days’ holiday in addition to public holidays.
• A pension scheme that new employees can join from day one of employment – (rules apply) employer contributes 10.5% of salary and the employee contributes a minimum of 5%.
• Life assurance (3 x annual salary).
• Cycle to Work scheme.

About us

We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.

We help people find solutions to some of the world’s toughest problems. Challenges made worse by catastrophic climate change and persistent gender inequality. We work with communities to develop ingenious, lasting, and locally owned solutions for agriculture, water and waste management, climate resilience, and clean energy. And we share what works with others, so answers that start small can grow big.

We’re a global change-making group. The group consists of a UK-registered charity with community projects in Africa, Asia, and Latin America, an independent development publishing company, and a technical consulting service. We combine these specialisms to multiply our impact and help shape a world that works better for everyone.

Additional information

Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued.  Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.

We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.

Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.

Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.

The successful applicant must have the pre-existing right to both live and work in the UK.

Closing date for applications: Friday 26th July 2024

Interviews: It is anticipated that interviews will take place in the week commencing 5th August 2024.

HOW TO APPLY

If you want to work for a charity with significant people ambitions, then we would like to hear from you.  To apply, please submit a copy of your CV and a supporting statement outlining your suitability for the role.

About Us

At St Nicholas Hospice Care, we are dedicated to providing compassionate care and support to individuals facing life-limiting illnesses. Our mission is to make a meaningful difference in the lives of our community members, ensuring that no one faces their journey alone. We are looking for a dynamic and driven Senior Marketing Officer to join our team and help us continue our vital work.

Your Role

As the Senior Marketing Officer, you will be at the heart of our marketing efforts, leading initiatives that communicate our mission, engage our community, and drive positive change. You will work closely with our Head of Marketing and a dedicated team to craft and execute marketing campaigns across various channels which make an impact.

Key Responsibilities

Lead and inspire: Take charge of planning, executing, and optimising marketing campaigns that resonate with our audience. You’ll bring energy and creativity to every project, inspiring the team and driving results.

Project management: Organise and manage multiple projects, ensuring tasks are completed on time and within budget. Your pragmatic approach and organisational prowess will keep everything running smoothly.

Content creation: Oversee the development of engaging content for digital, print, and social media. Your meticulous attention to detail will ensure our messaging is consistent and compelling.

Stakeholder collaboration: Work closely with internal and external stakeholders, bringing people together on shared marketing goals to benefit the Hospice.

Analytical insights: Monitor and report on campaign performance, using data-driven insights to refine strategies and improve effectiveness. Your analytical skills will be key to our success.

Who we’re looking for

We are seeking a candidate who embodies the following qualities:

• People-oriented: You thrive on building positive relationships and working collaboratively. Your communication skills are exceptional, and you enjoy engaging with a diverse range of people.
• Energetic and passionate: You bring enthusiasm to your work, driving projects forward with a positive attitude. You are motivated by the opportunity to make a real impact.
• Organised and detail-oriented: You are meticulous in your approach, ensuring that all aspects of your projects are well-coordinated and executed to a high standard.
• Audience-centric: You have a deep understanding and appreciation for tailoring your marketing efforts to engage and resonate with our audience.
• Pragmatic and Resilient: You balance creativity with practicality, finding solutions to challenges and adapting to changing circumstances with ease.

What we offer

Our Values:

We are guided by our core values of Compassion, Accountability, Respect, and Equity. At St Nicholas Hospice Care, we foster a supportive and inclusive environment where everyone is valued.

Working environment

• Meaningful work: Make a real difference in your community by supporting a cause that truly matters. Your work will directly impact the lives of those we care for.
• Supportive team: Join a team that values working together, support for each other, and doing the best it can for the Hospice.
• Community Involvement: Engage with the community through various events and initiatives, building connections and fostering a sense of belonging.

Benefits

• A Health Cash Plan & Wellbeing programme
• 25 days annual leave increasing to 29 with service (pro-rata for part-time employees)
• Enhanced Occupational sick pay scheme
• Access to a group pension plan or if you have a current NHS pension, we can offer a continuation of your plan (subject to criteria)
• Life assurance

Equal opportunity statement

St Nicholas Hospice Care is an equal opportunity employer. We welcome applications from all individuals regardless of race, gender, disability, religion, belief, or sexual orientation.

About the role

We are looking for someone with experience in facilities and contract management, and the drive and desire to find solutions and complete projects to a high standard. You’ll need to be highly organised and self-motivated, with the ability to multi task. You must be a compelling advocate for the work of the Trust.

This role manages the Trust’s office facilities, ensuring they are safe, clean and support a positive working environment for staff and volunteers. The post holder will manage contracts, striving to secure competitive prices, support with IT alongside the Trust's IT service provider, and identify and coordinate improvements to the Trust buildings. This role also manages the Business Support Officer.

The Facilities Manager role is for a 10 month fixed-term maternity cover with the possibility of an extension. We would consider between 30-37.5 hours per week, worked across 4 or 5 days. Other options may be considered for the right candidate.

Application deadline

9am on Friday 26th July

Interviews:
In order to remain flexible with the summer holiday period, shortlisted candidates will be invited to attend an interview either in person or online during the weeks beginning 5th, 12th or 19th August 2024.

How do we support you?

The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.

In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more on our website.

For more information on the role and the application process, please download a Recruitment Pack. 

About the Trust

Herts and Middlesex Wildlife Trust is a local nature conservation charity. You will be joining the Trust in the year we celebrate our 60th anniversary. Standing up for wildlife is as important now as it has ever been and our aims are to see more land in recovery for nature and more people inspired to take action.

Our staff team is enthusiastic, friendly and committed to making a difference.

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger.  No challenge is too big. With you we can do it.  Join us.

We are currently looking for a Senior Nutrition Advisor to join our team. This role involves:

1. leading the development and oversight of external nutrition support contracts focused on acute malnutrition prevention and management. 
Key responsibilities include identifying and responding to new opportunities, assembling and managing teams of experts, and ensuring high-quality project delivery. 
2. supporting positioning Action Against Hunger-UK as a leading authority in this field through strategic partnerships, proposal creation, and project management. 
Additionally, the role involves contributing to research review, monitoring and evaluation, developing training for emergency nutrition response, and actively representing the organization in relevant working groups. 
3. participating in information management activities, including the development and dissemination of learning tools and project outputs, which is also required to enhance access to quality nutrition programs and document lessons learned.

As the Senior Nutrition Advisor, you will work with a very caring team which holds kindness and professionalism at its core.  For more detailed information on the role, please download the attached pdf Job description.

Closing Date: 26-Jul-2024 23:30.  Interview Date: Between 29 July and 7 Aug 2024.

Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.

• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk.

Area Support Shop Manager (Surrey/Sussex)

Location: Dorking, Horsham, Crawley, Farnham

Hours: 37.5 hours per week

Salary: £27,671 per annum

Job Type: Open ended

Closing Date:

19 July 2024

About our Oxfam Shops

Open for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness and focussed on making as much money as possible.

Join Our Vibrant Retail Team and Make a Difference

At Oxfam, our shops have been at the heart of our charity since 1948, contributing significantly to our mission. Our shops play a crucial role in raising funds and increasing public awareness of our impactful work, guided by values of empowerment, accountability, and inclusiveness.

Team Purpose:

Join our dynamic team with the purpose of maximising income through retail sales, adhering to the retail strategy and embracing growth opportunities. As a member of this team, you'll contribute to the heart of the charity and community, guided by values of empowerment, accountability, and inclusiveness. Your role is to be commercially aware, creative, and innovative to make a significant
impact.

Job Purpose:

As a key member of the area team, your role is to coordinate and provide operational support to our shops within a defined geographical area. Covering short-term shop manager absences, you'll ensure uninterrupted trading and maximise income generation. No two days are the same - expect variety and collaboration with diverse communities. This role is a fantastic stretch opportunity for those with
shop manager experience, serving as a potential stepping stone toward an area manager role.

The role will support shop cover in our Oxfam shop network across Surrey and Sussex. This includes Oxfam Shops in the following geographical area: Dorking, Oxted, Horsham, Storrington, Crawley, Haywards Heath, Heathfield, Farnham. Whilst travel expenses will be covered, candidates will need to be both willing and able to commit to extensive travel across this defined geographic region.

Key Responsibilities:

• Create and maintain inclusive, respectful, and safe environments in the shops.
• Collaborate with Area Manager and shop managers to allocate shop cover effectively.
• Build trusting relationships in each shop to maintain engaged and motivated teams.
• Maximise Net Sales Contribution (NSC) and Gift Aid (GA) in all covered shops to agreed targets.
• Deliver continuous improvement support against specific KPIs.
• Develop and deliver a framework for feedback and handovers.
• Actively contribute to the local community and wider Retail network.

Qualifications:

• Previous retail or operational management experience
• Agile and adaptable working style
• Excellent communication and relationship-building skills

Join us in making a positive impact on communities and showcasing our values in action

Our Values and Commitment to Safeguarding

Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.

How to apply

As part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups.

For full information surrounding DBS and the vacancy, please view the full job description.

A thriving diverse Oxfam:

It’s people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we’re committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.

To do that:

• We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.
• We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.
• We want and need everyone, and that means we need you.