Community Jobs

Romsey Mill is looking to appoint a talented and enthusiastic Individual Giving Fundraiser to join our team and play their part in helping to make our vision of a transformed society, where all young people, children and families fully belong, positively contribute and thrive, a reality. 

We are looking to appoint someone with a good track record of developing and running activities and campaigns and appeals to raise funds from individual donors; who is experienced and excited about data management of donor records and using fundraising systems. The post-holder will have a practical understanding of GDPR and data protection regulations.

Romsey Mill is a Cambridge-based charitable organisation creating opportunities with young people, families and local communities, across Cambridgeshire and Peterborough to overcome disadvantage, promote inclusion and develop personal, social and spiritual wellbeing. Established in 1980 by local churches and working in partnership with a range of other organisations, Romsey Mill is a charity with a Christian ethos, working openly and inclusively with people of any faith and none.

This is an exciting opportunity for an experienced fundraiser to make an impact with a creative and compassionate local charity making a lasting difference for good with vulnerable young people, children and families in Cambridgeshire.

To be successful in the role you will have an understanding of what is involved in coordinating and carrying out fundraising activities to raise voluntary unrestricted funds from individual donors, both one-off and regular giving, and to lead on the management of donor records. 

If this sounds like you, this could be your opportunity to join our inspiring team within a much-loved charity.

Citizens Advice Eastleigh tries to help everyone find a way forward, whatever problem they face, and to the best of our ability. Our mission is to help people solve their problems.

As members of the Citizens Advice network, we also share the aims of that service:

• We provide the advice people need for the problems they face.
• We help drive improvements in the policies and practices that affect people’s live.

We provide a service which people can rely on because we're independent and totally impartial.

We are thrilled to announce that we have been awarded five years of National Lottery Reaching Communities funding. This support will help us future-proof our services and develop sustainably to meet the needs of our community.

We are seeking a dynamic and engaging individual to join our team and enhance our volunteer support program. This role is pivotal in our mission to assist as many people as possible. You will have the opportunity to shape and implement our volunteer recruitment, training, and support processes.

We are looking for a candidate with at least two years of experience with Citizens Advice or a similar advice-giving organisation, and who has experience supporting volunteers or other workers in advising the public. You will be a good communicator and motivator, able to communicate effectively verbally and in writing, along with an understanding of the differences of managing paid staff and volunteers.

This position is ideal for an existing Advice Session Supervisor, trainer, or an experienced generalist adviser looking to advance their career.

If this sounds like you, apply now and contribute to delivering positive social change across Eastleigh.

Introducing Chance UK  

Join Our Team 

Do you believe every child deserves the chance of a better future? 

We’re a small team with a big ambition – to help every child flourish. The need for our work has never been greater and we are in an exciting period of growth in order to meet that challenge. 

We provide a range of empowering services for children aged 5-13 and their parents and carers. We pride ourselves on developing evidence-based services, which put children at the heart of our work, and our services are designed to build social and emotional skills and resilience. 

We know what we do works. We provide our unique support in a variety of ways and working at Chance UK puts you right at the heart of changing children’s and families’ lives.  

You will be a core part of our team so it is vital you share our values and support our mission. 

It is important that our team reflects the diversity of the communities we work with. We are actively seeking people from diverse ethnic backgrounds, disabled people, people who identify as male and people from LGBTQ+ communities. We are also keen to hear from those who have lived or professional experience of the issues we work on, including school exclusion and Special Education Needs and Disability (SEND). 

We value our team through offering a range of benefits, including: 

• 25 days holiday, plus bank holidays and an additional 4 days leave over Christmas 
• Matched pension contributions up to 5%, entitlement from the start of your employment 
• Enhanced maternity/paternity and shared parental leave 
• Flexible working 
• Enhanced Sick Pay 
• Access to employee assistance programme

Please note that Chance UK is committed to safeguarding and promoting the welfare of children and young people and therefore our recruitment process for this post will include an enhanced DBS check 

Key information

Reporting to: Service Manager
Employment type: Full time
Direct reports: N/A
Hours: 37.5 hours per week (delivered flexibly to suit the service and service users). During term time, these hours will be predominantly at weekends and after school, to fit alongside families’ availability. During school holidays these hours could swap to accommodate some weekday daytimes.
Location: Across London including Islington, Westminster, Southwark and Lambeth.
Start date: ASAP 
Salary: £27,562.50
Closing date: Midnight Sunday 28th July 2024
First stage interview: ASAP
Second stage interview: Thursday 18th July or Thursday 15th August

About the Role

Chance UK has been delivering early-intervention services across London since 1995. Our longest running programme is our mentoring service where Mentors pick the child up from home and run a 1:1 session in the community, once a week for 2 hours. They use the solution-focused approach to work on building the child’s self-esteem and confidence, set goals and explore new places.

In addition, we are growing a range of community based groups running after school as well as some workshops delivered in schools which will support children with developing social and emotional skills and resilience through activities or skills development.

The balance between 1:1 work and group delivery will change according to services commissioned so the post holder will need to be flexible accordingly.

We are ideally looking for someone for this role who is in easy proximity to South London as we have a number of children South of the river that need support.

Click to see the full job description and find out more about this role.

Advocacy is a powerful force for change. It allows individuals to have their voices heard and respected when decisions are being made about their health and social care. It raises awareness of people’s rights and entitlements and empowers people to advocate for themselves or speak up for them when they can’t.

The Advocacy People are an independent, Human Rights based charity and one of the UK’s largest providers of advocacy, advocacy-related and Healthwatch services who make sure people are heard when it matters most. 

You can find out more about advocacy and what we do on our website.

Being an advocate makes a difference, so if you’re hoping for a rewarding, varied, interesting role as part of a friendly, supportive team, read on!

About the role

Advocates support people to express their views, understand their rights and make informed decisions. Much of their work is with some of the most vulnerable in our society who cannot speak up for themselves and have no family members or friends who can do so. Most of what we do operates within the legislative frameworks of the Mental Capacity Act, Care Act, Mental Health Act and NHS Health Complaints process.

We are looking to recruit a permanent multi-skilled advocate to join our Berkshire team, working a minimum of 21 hours per week, up to 37 hours considered, starting salary £23,314 per annum, pro rata.

The post is multi-disciplinary and will cover all forms of advocacy. 

What we need from you

Putting people at the heart of what you do, you will work with people from across our communities. How you work will depend on each individual so the ability to communicate in a variety of ways, verbally and non-verbally, with clients and professionals, is key to success.

You may or may not have direct experience of this in your own life, or in another role, or have relevant qualifications but this isn’t a problem as we can offer training. We’re looking for people who are creative, flexible and organised, able to balance direct work with people with important administrative tasks.

As this role is home based with regular travel, mainly but not exclusively in the Berkshire area, you must be based in Berkshire or surrounding counties, you must have access to both a stable home broadband service, good mobile signal, a clean driving licence and your own transport as well as flexibility with working hours.

What happens next

If you’d like to know more, the full job description and information about how to apply can be found on our website in Job Vacancies, on the advert page.

Anyone joining our team is subject to The Advocacy People’s Safer Recruitment pre-appointment checks.  Applicants invited to interview will need to bring evidence (photographic where possible) of their right to work in the UK and new employee start dates will only be confirmed once other mandatory checks, including the appropriate DBS clearance and 2 satisfactory references, one of which will need to be from your most recent or current employer, have been received. 

We look forward to hearing from you!

If you would like to discuss the role further, please contact Ann Standen, Team Manager.

Dad Matters is a PAIR (Parent and Infant Relationship) project specifically for Dads during the peri-natal period (conception to a child’s 2nd birthday). Primarily the project aims to raise awareness amongst dads, the wider community, and other professionals of the importance of:

• Fully involving and valuing fathers in the pregnancy and early parenthood journey
• Supporting healthy mental well-being of fathers
• Encouraging fathers to be attuned and responsive to their unborn and young baby’s needs, thus fostering healthy and positive attachment.

Home-Start Manchester already has a robust Dad Matters project offer running across the city as well as the ‘Universal offer’.

This role aims to widen the projects impact by reaching more Dads This will involve increasing participation in classes and events and delivering 1-1 support to dads referred into the service. The role will be supported by and be part of the wider Dad Matters team as well as being part of Home-Start Manchester. Responsibilities will include directing dads to appropriate services, offering practical guidance for baby preparation and care, bonding and attachment and providing empathetic support.

Weekly hours can be worked flexibly to support home/work life balance. Hours can be worked both in the office and at home, whilst meeting the need of the service. The role will require travel across all Manchester communities. It is desirable that applicants have use of their own car, for which expenses are paid. A DBS (Enhanced Level) will be required.

Main Purpose of the Job

The Digital Enabler will work with the District Leadership Team and the Communications Officer to build the digital communications capacity of the District at every level, to facilitate effective participation by all members in the life of the church in the North West District, and to make use of new opportunities for mission and community-building in the digital sphere.

Key Responsibilities

1.Ensure that the District leadership is able to fulfil its responsibilities by ensuring there are reliable digital platforms for online, live-streamed and recorded meetings and events, for electronic dissemination of information (via web, social media and mailings), and audio and video recording and sharing..

2.Enable all members of churches in the District to have the opportunity for participation in District forums and events, and to receive information from their District and Circuits.

3.Co-operate with District and Circuit leaders, ministers and pioneers in the development of new forms of mission and church communities using a range of digital resources.

Key Tasks

Training and Support

1.Create a digital strategy for the District, identifying the essential resources and support needed to enable full participation at every level, and the opportunities for missional work in the online world.

2.Support the administration and governance of the District by facilitating online synods, committees and consultations.

3.Build a network of “digital champions” within Circuits and provide advice and support for local training and capacity building.

4.Devise and deliver online training courses for Circuits and churches.

5.Develop a “Digital Community of Practice” across the District, and linking where appropriate across the Connexion, which will envisage and create new ways of being and growing church in the digital age.

6.Work with safeguarding officers to raise awareness of digital safeguarding issues, and create usable information and guidelines for Circuits and churches.

Facilities and Resources

1.Work with the Communications Officer in building and maintaining the District’s online presence, including the website and social media.

2.Develop a range of digital tools and resources for the use of the District and its Circuits, and assist in their implementation. (These could include servicing local website and social media initiatives, plan-making and emailing applications.)

3.Collect and disseminate information on digital specialists in the District who can serve Circuits and churches. (This could include graphic designers, web and database programmers, audio-visual and streaming experts and others.)

Events and Online Communities

1.Provide technical support for online and live-streamed District events, including advertising, registration and ticketing, online and streaming facilities.

2.Work with the Mission Area Leads, Circuits and pioneers in implementing digital services, online communities and missional initiatives.

Personal Training and Growth

1.Maintain an awareness of changes in digital applications and resources, and consider how they can be used in the District.

2.Identify opportunities to expand knowledge and understanding, including by appropriate courses.

3.Reflect theologically on issues around faith in the digital world, and the opportunities for sharing the gospel by these means.

ABOUT US

PANS and PANDAS are complex neuro-psychiatric conditions which are frequently misunderstood and misdiagnosed.  PANS PANDAS UK are the only charity in the UK working to improve outcomes and ensure brighter futures for people affected by PANS and PANDAS.

We provide support and information to families, and work tirelessly to inform medical practice, raise awareness, engage with medical, social work and educational professionals, and much more.

We are a small team based at home in various UK locations.  We keep in touch frequently online and have a warm, supportive and positive culture.

THE ROLE

The charity is growing and as such we have undergone a small restructure resulting in the creation of this new role.

We are looking for someone to offer excellent administrative support to the charity.  We see this role as being central to the smooth running of the organisation with the successful applicant seeking out and implementing processes to improve efficiency.

The Office Manager will need to be a great communicator, with responsibility for the management of the small Community Team and have oversight of the membership programme. This important role will require a solution focused, independent thinker with a flexible and agile approach, no two days will be the same.

HOW TO APPLY

Please submit your CV and a covering letter of no more than 750 words outlining your suitability for the role.  .

Please note:  We will not process any applications which do not have a covering letter.

This role represents a unique opportunity to use your digital and technological expertise within the world’s largest Christian microfinance organisation to serve the world’s poorest children.

Founded twenty years ago by World Vision, VisionFund lifts families out of poverty through the power of financial inclusion. With a heart for the most vulnerable and impoverished, our ambition is to increase our reach seven times in the next seven years, so that we serve 30 million children by 2030.

We are seeking a digital transformation expert with experience across data management, IT infrastructure and cyber security to lead the repositioning of our IT function, scaling capacities and opportunities across our 25 MFIs and beyond. For a servant-hearted leader with experience in financial services, this is a once in a lifetime opportunity to make a global impact for Jesus’ kingdom.

Carnelian have been appointed to lead the search for this individual. To begin a discussion, please complete the attached form and submit it to Carnelian Search. 

This is a new role, as we are looking to appoint our first Fundraising Manager.

Currently, we have a strong programme of Trust and Foundation fundraising, delivered by our CEO and functional managers, and a small programme of individual giving managed by our Communications and Campaigns team but no dedicated fundraising staff.

We are looking for an efficient fundraiser with an understanding of various fundraising strategies, from individual giving to trusts and foundations.

You will have to opportunity to build this role within a supportive and friendly organisation, and as part of our dynamic Communications and Campaigns Team.

Media and Communications Manager

Job Description & Person Specification

Reports to: Deputy Director

Salary: £41,000 per annum, pro rata (£24,600 per annum for 3 days per week)

Contract: 3 days per week (22.5 hours), with flexibility over working hours (core hours 10.00-16.00).

Start date: As soon as possible

Location: This role is based in London at our offices in Tottenham Hale, with possibility of hybrid working at home and in the office (minimum attendance in the office is 1 day per week on average.)

Duration: Permanent

Anti-oppressive statement: Feedback is actively seeking to move through an anti-racist and anti-oppressive journey in every aspect of its work. We acknowledge that the environmental sector is less open to people from under-represented backgrounds, and we are strongly committed to identifying and correcting where we may be perpetuating patriarchal, white supremacist values and other forms of oppression in our organisational culture, partnerships, and community work. We especially want to hear from you if you feel that you have lived experience of power structures preventing you from accessing opportunities like this.

ABOUT US

Feedback is a UK- and Netherlands-based campaign group working for food that is good for people and planet. We want a world where:

· All people have secure access to delicious, culturally appropriate food that is nutritious and does not cause environmental harm

· Global supply chains, farming and fishing contribute to food sovereignty, good livelihoods, mitigate climate change and enable nature to thrive

· Communities have agency to create food economies that are inclusive, equitable, resilient and celebratory

To meet these objectives, we carry out the following activities:

· We delegitimize corporations

· We ideate and advocate for policy change and regulation

· We nurture community agency

· We widen our circle of allies

· We change culture and public discourse

ABOUT THE ROLE

The purpose of this role is to manage all aspects of how Feedback communicates our work to help achieve our strategic goals. This includes centring communities, building our public profile with key audiences including journalists, developing our range of allies, reflecting our understanding of historical injustice in the food system, and fostering an experimentation and learning culture. As Feedback has recently rebranded and changed its name, this role will involve carefully managing the journey of embarking with a new brand.

This role would suit an experienced communications professional who is excited to think deeply about the way communications can support systemic change in the food sector. Experience with managing relationships with journalists and media outlets, identifying and pursuing stories, managing change, and contributing to organisational learning will be important.

Everyone at Feedback is engaged in our journey towards fully embodying the principles of an anti-racist and anti-oppressive organisation, and as Communications Manager you will take the opportunity to think deeply and act on these principles in our approach to communications. Feedback’s activities span communities/grassroots and policy/corporate campaigns and one of our priorities is integrating these two aspects of our work, so an understanding of the reality of working with communities, either professionally or personally, or a willingness to learn, is vital.

As Feedback’s strong media profile is a key aspect of our campaigning success, you will help build this profile and take an organised and proactive approach to identifying story opportunities from across the organisation.

JOB DESCRIPTION

This role is responsible for delivery, alongside colleagues, of two strategic objectives:

PUBLIC PROFILE  

By the end of 2025, we will have good public visibility with frequent media impressions and a strong recognized brand, raising awareness of our work, and raising the credibility of our asks amongst diverse audiences

SUPPORTERS  

By the end of 2025, a strong and engaged online supporter base will be integral to us achieving our goals through online actions and donations 

Alongside this, you will be responsible for ensuring our work at Feedback fulfils our wider strategic objectives to:

· Centre communities in our policy asks, while building support for our campaigns amongst partner communities; 

· Demonstrate our impact annually and foster a learning culture amongst our team to enable us to continually improve our effectiveness;

· Build relationships with a range of allies;

· Support Feedback’s journey towards our anti-racism objective.

These responsibilities will be met by:

1. Build and develop Feedback’s media profile (approx 30% of time) by:

a. Building relationships with journalists.

b. Identifying and developing new hooks and stories to pitch to the media from across Feedback’s portfolio of work. Pitching these to key journalists alongside campaigners where relevant.

c. Drafting media materials including pitch documents, press releases and Q&A documents.

d. Preparing colleagues ahead of media interviews.

i. Managing external PR support where relevant.

ii. Supporting key media moments alongside campaigners.

2. To manage Feedback’s brand and public profile (approx. 30% of time) by:

a. Overseeing our communications channels, working with other staff and external consultants to ensure our channels reflect the diversity of Feedback’s work and contribute to meeting our strategic objectives.

b. Fully deliver the roll-out of Feedback’s new brand and its application to every aspect of our communications work.

3. To manage the communications pipeline (approx. 30% of time) by:

a. Acting as a quality control and adviser on all communications outputs from across the team to ensure that form and content are as effective and creative as possible.

b. Thinking and experimenting with the application of our anti-racism and anti-oppressive work to our communications.

c. Managing sub-contractors as necessary to deliver high quality content in a timely manner.

d. Managing the communications budget.

4. Develop a learning system to continually learn and improve on how we do communications at Feedback (approx. 10% of time) by:

a. Monitoring and tracking impact of Feedback’s communications outputs

b. Identifying appropriate indicators which provide opportunities to learn about how we meet our strategic objectives through our communications.

PERSON SPECIFICATION

Essential knowledge and experience:

· Extensive knowledge and experience of using communications to achieve campaign goals.

· Strong understanding of developing and enhancing organisational brand profile

· Experience of working closely with journalists to generate strong media coverage.

· Experience of managing sub-contractors or other external delivery partners.

Essential skills:

· Ability to distil complex topics into accessible and relevant communications materials and other outputs

· Confidence in communicating with journalists and at senior level with Feedback’s partners Excellent digital skills including using social media and other digital platforms to achieve organisational or campaign goals.

· Ability to prioritise under pressure, identify routes to maximum impact and work efficiently.

· Ability to build strong internal and external relationships, give appropriate advice and manage expectations.

• A can-do attitude, flexibility and adaptability, alongside a willingness to pitch in on delivery and help colleagues across the team, recognising that Feedback is a small, nimble organisation with fast-changing priorities.
• Shares Feedback’s values: audacity, collaboration, impact, celebration, solidarity.

Desirable knowledge, experience and skills:

· Experience with change management, for example a rebrand or new website process.

· Understanding of the principles of anti-oppressive practice and their application to communications.

HOW TO APPLY

Please apply via Charity Jobs with a CV and cover letter (no longer than 2 pages) explaining how you meet the person specification and why you would like to work at Feedback. Please view the full job description and person specification for more information.

Deadline to apply: 9am, Thursday 11th July 2024

Successful candidates for interview will be notified by Thursday 18th July 2024.

Interviews will be held on Wednesday 24th July 2024 

Disability Solutions West Midlands are seeking a motivated individual with an advice background who is looking for additional training to become our DisAbility Connect Project Worker. The successful candidate will have a knowledge of the health and social care/local community landscape and experience of working in the community advice sector, or social prescribing. The successful candidate will have a full driving licence and daily use of a car.  We warmly welcome applications from ex-military personnel.

Role Responsibilities: 

You will be delivering a unique and innovative information and advice-based support and enablement service for people with disabilities who are living complex and challenging lives:

· Helping them to understand and identify the issues that are undermining their quality of life.

· Exploring options for solutions, opportunities, and ways forward with clients and helping them to make choices.

· Supporting clients’ development of action plans.

· Enabling clients to fulfil their action plans and gain the life-toolkit and ability to manage future setbacks and take advantage of new opportunities.

37 hours per week with starting salary of £23,698 with pension contribution and Employee Assistance Programme.

Currently office-based Monday, Tuesday, and Thursday 08.30am-4.30pm, with other hours currently home-based (Wed, and Fri).

About Disability Solutions West Midlands (DSWM) - we are a user-led pan-disability charity based in Stoke-on-Trent and have been working in the city for over 40 years. Our mission is to empower people with disabilities and long-term health conditions to attain the highest possible quality of life, through listening, information, advice, guidance, and emotional support.

The DisAbility Connect Project is an innovative project which offers bespoke information and advice, assessment, and action-planning for people with disabilities and/or long-term health conditions.

The project strives to help those who are not connected to appropriate benefits, services, and opportunities in their communities, with the aim of helping individuals and their families to improve their standard of living.

Please see full job description below for further information. 

Please note: Candidates attending interview will be asked to deliver a presentation for no more than 7minutes responding to the following question:

“'What challenges do you feel people with disabilities and their families may face when seeking and engaging with support, services, and opportunities within the community?'

Candidates are asked to bring their presentation on a data stick. A laptop and projector will be ready for candidates to use on the day of the interview.

Salary: £24,000 – £27,000

Location:

Remote – London based, hybrid working role. We are based in Aldgate East, and you may be required to travel into the office around twice a week.

Hours:

Four to five days a week (flexible – minimum 28 hours/week). The Young Foundation supports a 4.5 day working week and staff work this, wherever possible (pro rata for those working less than a 35-hour week).

Contract:

Permanent, starting ASAP.

Benefits:

25 days annual leave plus three office closure days between Christmas and New Year. We also currently provide two well-being days per year. Staff are signed up to one of two pension schemes.

About The Young Foundation

The Young Foundation is a national charity with a long history of innovating to create social change. We are a ‘think and do’ tank, working with people and communities to shape a fairer future, together.

The UK’s public services are in acute crisis. Political trust is on the floor. The struggles people and communities face are many, and are deeply knitted together. Consequently, our mental health is often poor, and our resilience is weakened. We must be prepared to unravel and reweave for the common good.

That requires working together in new ways, empowering radical acts of co-creation across communities, sectors and boundaries. For The Young Foundation, this is a moment to embody the spirit of our founder, Michael Young. To embrace collective effort and work collaboratively to show that, with the Power of Participation, we can redesign the social contract between people, communities, state and business to shape a fairer, greener future.

About the role

To provide professional administrative support to the corporate resources team including diary management for the CEO, minute-taking for the board and committees, and HR and finance administrative tasks. Training and support will be provided if required for HR and finance tasks. A detailed job description and skill requirements can be found in the recruitment pack.

How to apply

Please send the application form at the end of this recruitment pack, and your CV to us on or before 11:59pm on 21 July 2024.

Magic Club inspires young people to dream big, helps them to develop strong foundations and supports them to reach their fullest potential.

Could you play a key role within an ambitious young charity to create real and lasting change for young people? If you have considerable experience working with young people and have the skills, passion and ideas to ensure every young person in Claremont has the opportunity to reach their fullest potential then we would love to hear from you!

The Magic Club (CIO) is a charity in Claremont, Blackpool, working with young people aged 7-16 to support them to thrive; increasing skills, accessing new opportunities, developing relationships and having loads of fun. We currently deliver youth club sessions four evenings each week in term time from our own venue, offering a diverse and high quality range of activities and project work. We also deliver detached youth work, Duke of Edinburgh and Arts Award programmes, AQAs, trips, residentials, holiday programmes, 1-2-1 and small group work, projects and youth volunteering, all served up with really tasty food. Alongside this we work with our parents and carers, wider community and partners to ensure we do whatever we can to support young people to thrive.

Opening in March 2018, we have seen a huge impact for young people in our community. With increased confidence, social skills and aspiration as well as improved relationships and routes to further education and work; we are making a lasting difference.

We are recruiting for a Senior Youth (Support) Worker to join our small, friendly team. We are looking for a highly motivated and skilled colleague, with the vision, knowledge and commitment to lead on the delivery of our curriculum, projects, club sessions and activities with, and for, the young people of Claremont.

You will support our team of youth support workers, volunteers and Peer Educators, helping them to use their knowledge and experience for the benefit of our members. You will develop relationships and partnerships within the community to develop further support and opportunities for young people. You will also support the evaluation of our work, ensuring we are continually meeting the needs and interests of young people.

We will accept applications from JNC qualified workers or for individuals who are willing to complete a funded Level 6 qualification whilst working with us (the salary bands reflect payments for unqualified and qualified individuals). In either case we would require a Senior Youth Worker with comprehensive experience of working with young people and has experience of supervising teams of staff and volunteers.

We are a little biased, but we think the best part of the role is working with some of the most brilliant young people in Blackpool. This role will be pivotal in supporting the charity to further develop our offer for our young people, ensuring it is high-quality, meets the needs of our members and makes a big impact. There is a lot of scope for some really creative work and we can assure you, no two days will ever be the same.

Applications are welcomed from experienced, skilled and passionate individuals who meet the criteria outlined in the Person Specification.

We are reviewing applications for this role on a rolling basis, it will close once we have received an sufficient number of shortlisted applications. 

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants.

The Norfolk and Waveney Autism /ADHD Support Service are delighted to be hiring a Family Support Worker to join our supportive and successful team.  Our service is commissioned by Norfolk and Waveney ICB to provide support and advice, resources and signposting to parents/carers of children or young people awaiting assessment for Autism or ADHD. 

We are dedicated, committed, compassionate and extremely proud of our achievements. We have already offered support to thousands of parent/carers with children / young people on the Neurodevelopmental Assessment Pathway.

Your impact – For families awaiting assessment for Autism / ADHD in the area, to offer individual or virtual (via zoom or teams) telephone support to include giving information, advice and guidance, signposting, referring to other agencies as appropriate, attending relevant family support meetings.  This may also include occasional home visits.

Facilitating support groups for families awaiting assessment for ASD/ADHD in the area. Co-production of parent-led groups and parent forums, co-facilitating courses for parents/carers such as the 3 week Plan Bee course.

Working with the co-ordinator to develop relationships with schools, pre-schools, children’s health services and children’s social services and, in particular, NCHC Neurodevelopmental Teams to provide co-ordinated support to families.

Your skills - To join us as Family Support Worker you will have experience of working or volunteering with families in the community.  A relevant qualification in child and family work is desirable.  You will have excellent verbal and written communication skills and experience in using IT to deliver support, record casework, write reports and input data.

You’ll be an effective communicator who excels at building trusting and empowering relationships with individuals. You will be compassionate and empathic, with a good understanding of child development and in particular of Autism and ADHD and the impact this can have on children and their families.  Experience of delivering evidence-based programmes for parents and/or of facilitating group work.  Committed and willing to promote inclusion and equality of opportunity for all.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse any reasonable travel costs associated with attending an interview.