Community Fundraising Project Manager Jobs
Supporter Services Officer
Salary - £23,948 to £26,133 per annum
Full time, 12 months’ fixed term contract
About the role
Our supporters are really important to us which is why we want to do everything we can to make their experience of being part of the Practical Action team a positive one. Our Supporter Services Team work tirelessly to deliver the highest level of service possible to our supporters at all points of contact, including email, phone, and postal channels. So whether it’s processing donations or answering enquiries, our aim is to make sure our supporters know how vital they are to us and for them to feel valued.
About you
As a Supporter Services Officer you’ll be part of a busy team delivering an outstanding multi-channel contact service to Practical Action’s existing and potential supporters and donors. You will have a passion for people and will always be looking to go the extra mile to help others.
Previous experience of processing financial transactions and delivering high levels of customer service is essential and you’ll enjoy talking to supporters over the telephone, via email or letter. You’ll be a real team player and be able to work closely with colleagues in the Supporter Experience and Stewardship team and the wider Supporter Experience and Digital Division.
This is a demanding role that requires high levels of supporter relationship management, engagement and dynamism as well as an attention to detail, especially when it comes to income processing and database management. So, if you share our passion, are energetic and think you have the right skills and experience to join our Supporter Services team, we’d love to hear from you.
Key Working Relationships
The post-holder will report directly to the Supporter Experience Manager and will regularly collaborate with the rest of the Supporter Experience, Insight, Trusts and Major Donor and Digital teams. The post-holder will be expected to liaise effectively with other staff and teams across the Marketing Directorate.
KEY ACCOUNTABILITIES
Supporter Relationship Management
- To provide the best possible experience for our supporters, at all points of contact, including email, phone and postal channels.
- To keep informed and up to date about all relevant activities of Practical Action in the countries of operation, retaining and managing information needed to respond to supporters.
- To make outbound telephone calls and emails as required to new supporters, follow up queries, verify details or thank donors, acting as an ambassador for Supporter Services and Practical Action at all times.
Income Processing / Database Management
- To deal with incoming and outgoing post, all donations made online via the Practical Action website and other charitable giving platforms, ensuring all donations are handled accurately and in line with agreed procedures.
- To process cash donations effectively and accurately onto our database.
- To produce and send out letters of acknowledgement to supporters, personalising these communications appropriately.
- To set up Direct Debits/Standing Orders, handle upgrades and other changes to committed gifts, issuing appropriate communications to supporters.
- To accurately process and commit Direct Debit claims.
- To manage Gift Aid on supporter records. This will include setting up new declarations, ending and cancelling declarations and sending out notifications to supporters.
- To deal with new supporters’ welcome communications.
- To liaise with supporters regarding cancellation of donations.
- To update supporter information on the database such as personal details, communication preferences, and other indications of interest or activities to ensure that all our donor information is up to date.
- To undertake manual data entry where required, and to work to avoid the need for duplication of data entry, and ensure automation where possible.
- To pull information required, download and process third party donations ensuring that they are compliant with GDPR.
Compliance
- To keep abreast of all legislation relating to charitable giving such as PCI DSS, Institute of Fundraising guidelines and best practice, Data Protection and Gift Aid Regulations.
- To ensure data is managed to appropriate standards of data protection and security.
- To be aware of and consistently using organisational policies and procedures
Team Working
- To undertake and participate on projects as directed by the Supporter Experience Manager.
- To work closely with the team to review and improve practices and procedures, implementing positive changes and improving efficiency.
- To contribute to organisational meetings e.g. Stand Up, team away days etc.
- To be proactive in joining cross functional working groups.
- To work closely with the finance and fundraising teams to ensure that all processes are working to the highest standard.
- To undertake other tasks that may be reasonably requested by the Supporter Experience Manager and Head of Supporter Experience and Digital.
PERSON PROFILE
Qualifications, Knowledge and Experience
- Relevant experience in a customer or supporter service environment with experience of processing financial transactions and using a CRM database.
- Educated to GCSE level or equivalent, including English and Mathematics
Skills, Abilities and Competences
- Excellent communications skills, both written and verbal
- Excellent call handling skills and the ability to respectfully, honestly and transparently adjust communication to audience recognising the importance of diversity
- Able to use a CRM database
- Able to work across a team following business controls and systems
- Good understanding of the Microsoft Office suite (word, Excel etc. at advanced level)
- Ability to multitask and be able to manage changing priorities
- Ability to work on own initiative to solve problems
- Understanding of data protection legislation
- Prepared to learn or already have an understanding of gift aid legislation, Payment Card Industry, Data Security Standards compliance and charity sector guidelines and best practice.
Why join us?
- The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.
- Our open plan offices are located in the centre of Rugby near to the train station.
- In addition, we offer the following benefits:
- 27 days’ holiday in addition to public holidays.
- A pension scheme that new employees can join from day one of employment – (rules apply) employer contributes 10.5% of salary and the employee contributes a minimum of 5%.
- Life assurance (3 x annual salary).
- Cycle to Work scheme.
About us
We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.
We help people find solutions to some of the world’s toughest problems. Challenges made worse by catastrophic climate change and persistent gender inequality. We work with communities to develop ingenious, lasting, and locally owned solutions for agriculture, water and waste management, climate resilience, and clean energy. And we share what works with others, so answers that start small can grow big.
We’re a global change-making group. The group consists of a UK-registered charity with community projects in Africa, Asia, and Latin America, an independent development publishing company, and a technical consulting service. We combine these specialisms to multiply our impact and help shape a world that works better for everyone.
Additional information
Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued. Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.
We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.
Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.
Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.
The successful applicant must have the pre-existing right to both live and work in the UK.
Closing date for applications: Friday 26th July 2024
Interviews: It is anticipated that interviews will take place in the week commencing 5th August 2024.
HOW TO APPLY
If you want to work for a charity with significant people ambitions, then we would like to hear from you. To apply, please submit a copy of your CV and a supporting statement outlining your suitability for the role.
Please ensure a supporting statement is submitted alongside the CV
The client requests no contact from agencies or media sales.
User Voice exists to reduce reoffending and improve rehabilitation by working with those who are often not heard. One of the main ways that we do this is through our council model, which allows those currently in prison, or on licence, to have their say and contribute ideas and solutions to benefit everyone. We know that if people with convictions are motivated to give feedback on their experience of services, it fuels a culture of continuous improvement within the criminal justice system and gives people a sense of purpose.
The past year has been a period of change and reflection for User Voice. We have invested in our central operations and services, and we now have a solid platform for further growth and innovation for the coming years. We are now looking for a values-led individual who matches our ambition and who can lead our amazing organisation into the next phase of its journey.
As Chief Executive, you will have the opportunity to develop a new strategy that seeks to capitalise on the opportunities that are available to us, while ensuring that we have a diverse and sustainable, long-term funding model. When User Voice first began, lived experience was on the periphery of the criminal justice sector. Now, there are numerous organisations that utilise lived experience in their practice. However, they do not do so to the extent that we do. As our new Chief Executive, you must be energised to push User Voice to where it belongs – the forefront of the sector.
We are looking for a leader who has a genuine desire to see real change for individuals, institutions and the criminal justice system as a whole. You will bring sharp strategic thinking and an enterprising mindset, with the ability to spot new opportunities for us to have an even greater impact, combined with an authentic and inspiring management style that brings the whole team with you on that journey. A natural ambassador and external advocate, you will also be enthusiastic about partnerships and able to ensure that User Voice, as a small charity, has a powerful and credible voice externally.
The journey won’t always be easy, and so you will need to be resilient; though you will have an excellent team behind you that is rich with lived experience. And you will also be supported by a committed Board of Trustees, who are all passionate about what we do and who have the enthusiasm to be different and step outside our comfort zone.
We would welcome candidates with no previous experience of being a Chief Executive. More important is understanding the value of lived experience, a commitment to the objects of User Voice and a hunger to see meaningful improvements for those in the criminal justice system. We particularly encourage applications from candidates who bring personal lived experience of the criminal justice system.
To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. If you would like an informal discussion about the role, please email Mark Crowley or Natalie Sanders at Tall Roots.
Welsh Programme Coordinator
We have an exciting opportunity for an experienced Welsh Programme Coordinator to implement the fundraising strategy for an important charity.
Position: Welsh Programme Coordinator
Location: Remote working with some travel required for in-person meetings and events when appropriate.
Hours: Flexible working Monday – Thursday
Contract: Fixed term 10 months with the opportunity to extend based on funds secured
Salary: £33,000 p/a for 32 hours per week
Benefits: 3% employer & 5% employee pension contribution, 24 days personal annual leave, plus bank holidays, with additional discretional leave days at the convenience of the organisation, remote working, and staff development through training and coaching.
Closing date: 12pm (midday), 25th July 2024
About the role:
The purpose of this role is to support the implementation of the organisation’s strategy in Wales, to demystify Welsh democracy and to support women to find their role within it. This person will work closely with the Programme team which currently comprises of a Scotland Programme Coordinator and the CEO to co-create the programme of work and collaborate with the Communications Team to ensure it is promoted to the women of Wales.
The key elements of the role are:
- Act as a point of contact for our growing community of women across Wales.
- Coordinate the development of the organisation’s Welsh learning hub; a suite of fully accessible, women-centred political literacy resources.
- Coordinate the annual programme of activity for women in Wales.
- Support the development of the learning hub.
Key responsibilities will include:
- Work with the communications team to grow the community of women working with the organisation across Wales
- Grow a network of 30 grassroots organisations working with women across Wales; to grow a foundational community of 200 women actively engaged in Wales’s democracy.
- Facilitate a network of Welsh women in elected office
- Work with senior leadership to nurture relationships with governments and democratic institutions across Wales to connect individual initiatives working to encourage more women to participate in democracy.
- Develop and maintain partnerships with key organisations working in intersectional feminism and political literacy across Wales.
- Work with social researchers to capture the experiences of women in Wales engaged in the Welsh democratic and political processes
About you:
The ideal candidate will be resourceful and organised with great attention to detail. You will be flexible and enjoy variety, with strong people skills to build great relationships with the organisation’s community and many stakeholders. You will be process-orientated with a proven track record in project management. You will love what you do, have a passion for feminism and community and love the collaborative nature of a creative working environment.
You’re a team player but have an entrepreneurial spirit running through your veins which means you transform an idea or a brief into something new and innovative. You will be a proactive, efficient, and organised individual with excellent coordination and administration skills You will be based in Wales, happy to work remotely and travel to in-person meetings when required.
Essential Criteria:
- Experience in utilising a wide range of management skills and techniques to ensure the effective use of resources and so enable successful project delivery.
- Experience in planning and organisation and a demonstratable track record of ensuring that deadlines and agreed targets are met.
- Experience working in women’s issues and/or democracy
- Demonstratable understanding of Wales’s political environment including structures, roles, and processes
- The ability to use your initiative and make decisions under pressure.
About the organisation:
The employer is a tiny but mighty organisation that works to motivate, support & equip women in all their diversity to stand for elected office in all spheres of Government, providing them with the knowledge, confidence, and skills they need to do it. We demystify the process of standing for elected office and motivate women to create action plans for standing through free workshops and online resources. Whilst our work may appear political at first glance, it isn’t. This work is about women.
The very foundation of our organisation’s existence is prefaced on the fact that we are working with women from all the mainstream political parties and independents. We take no policy position on anything and ensure that we are sharing the stories of women from across the political spectrum to remain completely neutral. Our values define it and our funding and reputation would be at risk were we ever to consider demonstrating a preference for women of one political ideology over another.
How to apply:
Write a one-page summary telling us about your experience and what work you have done that is relevant to this work setting out the experience (including work, voluntary, and lived) you would bring to the role and how you hope to gain from the experience. Please ensure your summary explains clearly why you have the experience and skills needed to get the job done!
You may also have experience in areas such as Programme Coordinator, Programmes Officer, Programme Manager, Programmes and Impact, Programme Coordinator, Impact Manager, Programme Lead wt.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Job Title: Senior Regional Finance & Operations Manager - based in Central Africa – International Applications strongly encouraged!
Reporting to: Great Lakes and Central Africa Regional Representative and Head of Finance - Africa
Preferable: 6 years experience in the Humanitarian field
Hours: 37.5 Hours per week
Principal Location: Bukavu with regular travel to other parts of the Country and Region
Background:
Street Child believes every child deserves to go to school and learn. Our projects focus on education, child protection, and livelihood support to address the social, economic, and structural issues underpinning today’s education crisis. We partner with local organizations and communities to deliver our locally rooted programs. We use evidence to drive learning and the refinement and scale-up of programs to create maximum impact for most children at the lowest cost. We pride ourselves on being willing to go to the world’s most challenging places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 250,000 children go to school and learn and supported over 25,000 families to set up businesses to afford the cost of educating their children.
Part 1: Role Purpose:
This role aims to offer financial and operations management support to Great Lakes and Central Africa Region programs, focusing majorly on Street Child Programmes in DRC. The role reports to both Great Lakes and Central Africa Regional Representative and Head of Finance in Africa.
The role holds a senior position within the Street Central Africa Region team and will oversee Street Child – financial and operational setup to support operationalizing all program/project implementation in full compliance with donors’ and SC operational standards. The role will also provide financial support to programs across Great Lakes and Central Africa and partner organizations to support the development and implementation of robust financial management and reporting systems and assess and strengthen the control environment, financial management, grant management, and reporting. It will be building the finance and grants management capacity of Street Child staff and partners. A vital part of this is facilitating communication between Programmes and Finance staff.
Part 2: Key Responsibilities:
Finance Management:
- Supervise the country's standard financial systems establishment and maintenance in line with STREET-CHILD Financial Policy and Procedures, donor and local legislation requirements to provide appropriate levels of security and controls over the organization's resources and operations across the country to ensure success, consistency, and compliance.
- Develop and update quarterly the country's Master Budget to ensure that all funding gaps are covered.
- Provide strong leadership to the Finance and Admin team in all offices, whether with direct line management or technical, ensuring competent and motivated staff are hired and retained.
- Provide financial advice to the budget holders and local partners, ensure adequate support is provided to the program, and ensure the alignment of resource allocations with organizational priorities at the budgeting and implementation stages.
- Ensure that monthly accounting closure is timely, accurate, and compliant with STREET-CHILD financial policies and procedures for all Street-Child field offices and perform the bank reconciliation as appropriate.
- Using the Street-Child accounting system, produce the Budget Vs.—actuals for internal use by the country team and budget holders on a monthly basis.
- Oversee all financial and logistical requests made by the technical team and ensure they are in line with the Street-Child guidelines (Advance request, travel request, leave request, Toil request).
- Lead on applying Street-Child anti-fraud and anti-corruption policy and ensure all DRC staff understand and adhere to it, including Zero tolerance.
- Ensure regular financial and operational checks are performed for each local partner involved in Street-Child project implementation.
- Elaborate, review, and update Finance Standard Operating Procedures for STREET-CHILD DRC and across the Central and Great Lakes region as required and relevant.
- Conduct spot checks on transactions be responsible for maintaining transparency and accountability within finance and administration.
- Build financial management capacity for local partners in the region.
Grant Management and Budget proposal:
- Collaborating with other managers during proposal development, lead on the costing in proposal writing.
- Produce grant financial reports for donors in their formats.
- With the Senior Programme Manager, co-lead monthly grants review meetings involving all active partners.
- Manage the budget review, cost extension, realignment, and alert on any potential risk.
- Ensure appropriate measures are taken to address audit findings and recommendations associated with all grants.
- Conduct grant management training for local partners and provide orientation on finance matters and tools to non-finance staff.
Operations Oversight:
- Lead all aspects of HR, administration, procurement and logistics in the region
- Adequately manage internal and external HR and admin risks, highlight & resolve relevant issues with national institutions with support from the country leadership team (Taxes, labour inspection).
- Maintain daily responsibility for local staff issues, i.e., contracts, payroll, job descriptions, salary scales, leave, and benefit in support of the HR and Admin Assistant.
- Facilitate frequent staff meetings, and update the staff on the new Street-Child guidelines, regulations, etc.
- Lead the outsourcing of some services such as staff medical insurance, legal issues and the adherence to national labour laws, taxation systems and rules, social security, and insurance rules, etc.
- Lead in running procurement, ensuring value for money and overseeing all contracts which are placed with suppliers
- Ensure that all necessary agreements, permits, and licenses for Street-Child operations in DRC are in place, and keep updated on national rules and regulations pertaining to Street-Child activities.
- Lead staff adherence to all processes and ensure strict and contextualized application across the DRC program.
- Ensure proper asset management by initiating tools and control systems, including tagging.
Part 3: Person Specification
Attributes Essential Desirable
Education / Qualifications:
- Educated to degree level or higher.
- Recognised Accountancy Qualification.
- Degree in International Business Administration, finance or related field; or attendance at specific relevant training courses.
Experience and Knowledge:
- 6 years post qualification experience.
- Experience of implementing internal controls and finance procedures.
- Experience of managing multi donor grants and good knowledge of donor compliance rules and requirements – in particular working with ECHO, BHA, EU, SIDA, NMFA, FCDO, USAID, UNICEF, ECW, WFP, etc.
- Knowledge of development issues and concepts.
Skills and Abilities:
- Extensive knowledge of finance & logistics policy within non-governmental organizations.
- Knowledge of computer applications and accounting software’s.
- Excellent relationship building skills, with an ability to skilfully navigate both national and international stakeholders.
- Knowledge of French, Swahili or other relevant local languages.
Other:
- Strong interpersonal, management and team work skills.
- Ability to influence change in teams not directly managed.
- A self-starter, capable of working independently and flexibly to a high level.
- Fluent English –written and spoken.
- Good communication and staff training / capacity building skills.
How to apply:
- To apply for this fantastic opportunity, please follow the link below.
- Female applications are strongly encouraged.
The client requests no contact from agencies or media sales.
Passionate about volunteering, community organising, or the value of people helping people? We’re hiring a Senior Volunteer Coordinator to join our Student Development Team.
Every year thousands of students volunteer to build communities around activities and social issues that are meaningful to them. These volunteer student leaders have a huge impact on the student experience of thousands more of their peers, as well as hundreds of people in the University’s local community. The Student Development Team aims to create opportunities for students to build and participate in communities that are inclusive, sustainable, ambitious, and impactful, and the Senior Volunteer Coordinator will play a key role in achieving this vision for our student leadership programmes.
In collaboration with a second Senior Volunteer Coordinator, you’ll be leading on a series of volunteering programmes that we’re really proud of. Since September 2023, student volunteers have raised over £150,000 for charitable causes, given over 2,800 hours of their time to volunteer directly in the local community, and broadcast an award-winning radio station, among other achievements. As the Senior Volunteer Coordinator you will coordinate the onboarding, skills development, and tailored support for volunteer student leaders who, in turn, coordinate their own volunteer teams. This means you’ll play a vital role in shaping our student leadership culture, as the way you manage your volunteers will influence the way they manage theirs.
This role is of strategic importance to our student leadership programmes as, alongside coordinating your own volunteering programmes, you’ll be working with other student-facing teams to inspire colleagues to develop their own volunteer management practices.
Our programmes are well-resourced, and we have an outstanding research & insight function that will support you to make data-driven decisions on making our programmes even better. We offer a comprehensive training programme for skills you might want to work on, from giving and receiving feedback well, to coaching and safeguarding. There’s no need for previous Higher Education sector experience – you might have coordinated teams of people in any context. We’re looking for someone who is capable of motivating or inspiring others into action, comfortable making autonomous decisions, and curious about exploring new ways of working.
This is an exciting time to join the Student Development team as we overhaul our approaches to volunteer management across the Union to ensure that volunteering remains attractive to students already balancing commitments including their studies and paid work. We want the skills development opportunities and rewards for volunteering to be sector-leading – could it be you that helps to make this happen?
This is a hybrid role, with the option for around 2 days per week working offsite.
Details
Salary: £25,440 - £28,620 per year
Contract: Permanent
Hours: 35 hours per week, full-time
Recruitment Timeline
Applications opened: 13th June 2024 9am
Applications close: 4th July 2024 23:59
Interviews: 26th July 2024
Role Commencing: Late August
The client requests no contact from agencies or media sales.
Hours: 35 hrs per week
Contract: Fixed-term until May 2025
Benefits:
- 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
- Attractive family friendly policies;
- Private healthcare cover;
- Season ticket loans;
- Employee awards, and training and development opportunities.
For more information about our benefits please visit our website.
Location: London/Bristol - flexible working arrangement can be agreed with the line manager.
An exciting opportunity has arisen at the National Housing Federation (NHF) for an Events Organiser. The role will join a busy operations team to co-ordinate the planning and delivery of a range of commercial conferences across England for numbers ranging from 200-1300 attendees. Our events provide housing leaders with the guidance, information and inspiration they need to deliver great services for their residents and communities.
You will be working as part of a friendly team who are focused and driven to deliver amazing events. We are looking for someone who can drive projects forward, juggle conflicting priorities and deliver memorable event experiences for our delegates.
The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF here: https://www.housing.org.uk/about-us/
Interested in joining an award winning events team?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.
Key elements of the role:
- Collaborating across the event teams and with stakeholders to ensure flawless delivery of first class events in line with NHF standards.
- Ensuring project based budgets are maintained, costs are controlled with suppliers and negotiated without compromising quality.
- In collaboration with conference producers, offering comprehensive support to speakers and optimising their event experience.
- Coordinating all onsite and online event activities including staff, speakers, event apps, venues and onsite contractors.
- Analysing and reporting against event performance and make recommendations for future events.
The successful candidate:
The successful candidate will be able to demonstrate:
- Experience of organising conferences from an operational perspective.
- Experience of managing project based budgets.
- Experience of procuring event products and services and manage those relationships to meet our quality standards.
- An understanding of delivering memorable in-person experiences and working with event apps.
- Excellent communication and negotiation skills.
Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff – https://www.housing.org.uk/about-us/transparency/who-we-are/. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.
Disability confident committed employer
We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email Stephanie Green, People Manager at [email protected] with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.
Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.
Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.
Closing date for applications: 14 July 2024
Interview date: w/c 29 July 2024
Are you a creative, problem solver with a passion for communications?
Are you looking for a fulfilling role in the mental health sector where you can use campaigns and storytelling to educate and inspire change?
Mind in Bradford are looking for a creative, Marketing and Communications Officer to join our growing organisation. A typical day might include filming and editing a video of someone telling their mental health story, writing a newsletter for one of our audiences or creating content on Canva to schedule on our social media channels.
No two days are the same at Mind in Bradford, under the leadership of the Marketing and Communications Manager you’ll support the delivery of campaigns and communications that reach a number of audiences including:
- our workforce of staff and volunteers
- people who use our services
- corporate and community supporters
- key funders and stakeholders
If you are interested in developing a communications career path in third-sector or mental health then this would be a fantastic opportunity for you.
The role will appeal to those who have experience of:
- 1+ years in a Marketing or Communications role
- A passion for telling stories through blogs or videos
- Copywriting for different audiences and platforms
- Content creation for digital and print content
- Email marketing and social media scheduling
- Website content management
Job details
Salary scale: Band 2, £22,118 to £26,542 dependent on experience
Contract: Full-time
Hours: *37 hours per week
*Many of our staff work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.
Base: Office and hybrid working available. Office in Central Bradford, BD1 4QU (5-mins walk from Bradford Forster Square Train Station). Some requirement to travel for events in Bradford and Craven.
Responsible to: Marketing and Communications Manager
Annual Leave: 25 days plus Bank Holidays
Pension: We operate a contributory pension scheme which you will be auto-enrolled into (subject to the conditions of the scheme).
Probationary Period: 6 months
Closing Date: 18th July, 10am
Interview Date: 23rd – 24th July
In the first instance any enquiries to be emailed to recruitment.
Benefits
- Pension scheme
- Annual reviews
- Simply Health cash plan
- Casual / informal dress code
- Employee Assistance Service
- Flexible working and hybrid
- Two staff company days every year
- Excellent personal development opportunities
- 25 days annual leave per year, plus Bank Holidays
- Discount schemes including Company Shop and Blue Light Card
- Work for an accredited employer; Mind Quality Mark, Mindful Employer, Disability Confident and Real Living Wage
Making an application
Please send your CV and a cover letter no longer than one page outlining your experience and knowledge linking to the Job Description and Person Specification below to recruitment by 10am on Thursday 18th July.
You can find the job description and person specification on the Mind in Bradford website.
To make the best possible difference to the mental health and wellbeing of the greatest number of people.
![Mind in Bradford logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/ccwygvme6x8_2024_06_26_04_40_18_pm.jpg)
![Mind BD-5006.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/mind_bd_5006_2024_06_26_04_40_17_pm.jpg)
![Mind BD-5163.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/mind_bd_5163_2024_06_26_04_40_17_pm.jpg)
![Mind BD-5842.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/mind_bd_5842_2024_06_26_04_40_17_pm.jpg)
![Mind BD-6442.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/mind_bd_6442_2024_06_26_04_40_17_pm.jpg)
The client requests no contact from agencies or media sales.
A leading foundation dedicated to inspiring and motivating young people across London and Essex through exciting projects and programmes is seeking a Partnerships Officer to join their team in London or Kent.
The Role
This dynamic 12-month fixed-term contract (FTC) involves working closely with the Partnerships Manager to provide crucial administrative and logistical support. The Partnerships Officer will also manage relationships and programme support for grantees and partner organisations. Key responsibilities include arranging events, offering grant-making support, handling stakeholder enquiries, maintaining established relationships, and ensuring the smooth operation of programmes.
The Partnerships Officer will oversee a portfolio of partnership grants, support the delivery of annual internship grants, and manage intern development programmes. They will maintain positive and supportive relationships with grant partners and serve as the primary contact for interns and their host organisations.
The Person
The ideal candidate will be an efficient and highly organised team player with exceptional programme/project management skills, grant-making experience, and strong communication and relationship management abilities. A passion for the foundation's mission is essential.
The successful candidate will have a proven track record of developing and maintaining long-term relationships and, ideally, experience with grant-making and funded programmes in settings focused on youth or community development. An understanding of creating positive change and inspiring outcomes is crucial.
If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Suitable candidates will be provided with further details about the role.
As a specialist Recruitment Practice, we. are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Grants and Contracts Officer
Internews works to ensure access to trusted, quality news and information that empowers people to have a voice in their future and to live healthy, secure, and rewarding lives. We envision a world where everyone can communicate freely with anyone, anywhere, and exchange the news and information they need to shape their communities and the world.
For 35 years and in more than 100 countries, we have worked with our local partners to build hundreds of sustainable organizations, strengthened the capacity of thousands of media professionals, human rights activists, and information entrepreneurs, and reached millions of people with quality, local information, improving lives and building lasting change. On issues ranging from health and the environment to conflict and governance, Internews has developed approaches that harness the power of media and information to create positive change.
Internews is a charity operating internationally, with administrative centres in California, Washington DC, London, and Paris as well as regional hubs in Bangkok and Nairobi. Formed in 1982, Internews currently has offices in Africa, Asia, Europe, the Middle East, Latin America and North America.
Our commitment to a culture belonging:
Internews is passionate about our core values and about supporting positive change in the world. We pride ourselves on our commitment to innovation and flexibility. We believe that diverse teams are strong teams, and work to support an ethic of belonging, dignity, and justice for all people. Our current team includes a mix of genders, parents and non-parents, the self-taught, and people of multiple races, nationalities, ages, sexual orientations, and socio-economic backgrounds. We are an Equal Opportunity Employer and encourage candidates of all races, genders, ages, abilities, orientations, ethnicities, and national origins to apply, and actively welcome those with alternative backgrounds and experiences.
About the role:
This is an exciting opportunity for a motivated Grants Officer to join our dynamic organisation. During this maternity cover, Grants Officer will report directly to the Director of Grants, Contracts and Compliance. They will work across all of Internews’ geographies to provide the highest standard of grant management support to partners receiving higher value grants from us. The incumbent will have a unique opportunity to learn about Internews’ work and to contribute meaningfully to the advancement of our missions across the World.
KEY RESPONSIBILITIES:
Grant Management and Compliance
· Provide grant management support to Programme Management Units, country offices and partners. Participate in regional portfolio reviews.
· Support start‐ups of partner projects by coordinating project stakeholders and ensuring that all relevant processes and procedures are in place.
· Develop guidance documents and procedures to enable effective and compliant operation of partner projects. Supports project teams in adapting Internews’ standard sub-granting policies, procedures and toolkits to country contexts.
· Review and sign off on alldue‐diligence assessments in preparation for sub‐granting to partners.
· When requested, support project teams and the Business Officers, in monthly spend and burn rate reviews and donor report submissions
· Monitor the compliance from HQ to satisfy organisational and donorrequirements.
· Monitor the implementation of partner projects to ensure the implementation process is in line with grant agreements; and proposes solutions to implementation issues. Quality‐assure partner reporting, and track co-financing liabilities.
· Provide end-to-end management of partnership agreements, including drafting.
· Participate in project close-outs. Contribute to audit; support the audit manager on queries about sub-grants.
· Maintain records on the organisational grant management system.
Partnerships and Development
· Design and implement grant management and compliance trainings for partners and Internews staff.
· Identify and document best grant management practices from individual grants, works with M&E colleagues to coordinate debriefings with stakeholders.
· Advise development colleagues on key considerations relating to donor and statutory compliance requirements as related to sub-grants.
· Contribute to the development of partner budget proposals to ensure their appropriateness and compliance.
· Transfer grant-management expertise to country offices
· Support country office leadership teams to identify requirements and recruit grant management staff;
· Deliver trainings for key grant management staff in country offices and PMUs.
Expert advice
· Manage and develop the grants expertise at GC&C team ensuring the highest standards of grant management support to PMUs, country offices and regional and multi-country portfolios as required.
· Provide ongoing feedback to the Director of GC&C on required improvement and updates on donor regulations and contractual obligations to ensure organisational knowledge is built and improved continuously, with particular focus on the consistence and continuous improvement of sub-granting processes.
· Ensure good knowledge management across grants, including key project documentation, to enable all teams supporting the grant to access information and provide a fully auditable trail.
· Contribute to annual work planning and budgeting process.
Essential Skills and experience:
· Demonstrated experience in the context of international non-for-profit.
· Strong experience in the development and implementation of grant management processes and procedures.
· Deep understanding of rules of major European donors, including the European Commission, SIDA, and FCDO.
· Proven track record in conducting due diligence on organisations and their policies, ensuring compliance and alignment with standards.
· Proven track record in grant management training and mentorship for grantees.
· Comprehensive understanding of the setup, governance, and business models of non-for-profit organisations and media
· Exceptional verbal and written communication skills in English, enabling clear and effective interaction with stakeholders.
· Proficiency in interpreting budgets and accounts, facilitating informed decision-making.
· High IT literacy, including proficiency in grant management systems (preferably U4B), Microsoft Word, Excel, and PowerPoint.
· Demonstrated self-motivation and initiative, with the ability to work autonomously.
· Effective organisational skills, including prioritisation, ensuring timely and accurate delivery of tasks and adherence to deadlines.
Personal Characteristics / team culture:
· Flexible problem-solver with a proactive 'can-do' approach, adept at overcoming challenges.
· Excellent interpersonal skills, capable of building rapport with individuals from diverse backgrounds.
· Self-motivated and capable of working independently, while also thriving in a collaborative team environment.
· Dependable and reliable, consistently meeting commitments and delivering results.
· Positive, resilient, and supportive under pressure, maintaining composure and effectiveness in challenging situations.
Desirable:
· Experience in one or several of Internews’ geographies of work: Asia, MENA, Africa, Europe/Eurasia, Latin America and the Caribbean
· Familiarity with the media sector, including trends, challenges, and opportunities.
· Understanding of the unique needs and challenges faced by independent media.
· Proficiency in Arabic, French, Russian, or Spanish.
Vacancy Timeline:
Deadline for applications: 13 July 2024.
Please note that applications will be reviewed as and when they arrive. Interviews may be scheduled ahead of the vacancy closing date.
This role will be located in the UK, therefore the successful candidate will need to be able to demonstrate their right to work in the UK prior to the start date.
PHYSICAL DEMANDS and WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met or may be encountered by an employee performing the essential functions of this job. Reasonable adjustments may be made to enable individuals with disabilities to perform the essential functions.
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position.
Membership Administrator
We have an exciting opportunity for a Membership Administrator to join the team in this flexible working role.
We are looking for someone proactive, tenacious, and empathetic, as you will be working for a charity that represents 100% of the NHS charity sector in the UK, helping the NHS tackle today’s challenges and tomorrow’s opportunities.
Position: Membership Administrator
Location: Warwick/hybrid (2 days per week in Warwick office)
Salary: £22,000 - £25,000 per annum
Hours: Full Time (35 hours per week) less two hours paid wellbeing time, 9-11am on Friday mornings
Closing Date: Midnight on Wednesday 24th July
The Role
The Membership Administrator plays a central role, working closely with the Member Events and Partnerships Manager, membership team and members. This role will be vital to our commitment to provide first class customer service to our members, as well as building positive relationships with internal and external stakeholders, suppliers and partners by:
- Managing member information and enquiries
- Supporting the delivery of member meetings and events
- Supporting the administration of the member development and training programme
- Providing wraparound administrative support to the Membership team.
This is a diverse membership consisting of charities based in hospitals, mental health, community, and ambulance services and across all four nations of the UK. Members are all at different stages of their journey and have in common their drive to grow and deliver greater impact for their patients, staff, and communities.
Key responsibilities include:
- Act as the ‘first point of contact’ for all membership and stakeholder queries
- Management of member information held by NHS Charities Together
- Event administration for online, regional and national events and training
- Administrative support for member meetings and networks and wider team
- Communications support
About You
You will be an experienced and self-motivated Administrator with the skills to support the busy Membership Team. You should be an excellent communicator and sensitive to stakeholder relations; as well as passionate about delivering impactful work, with a proven ability to be highly organised and manage your own workload.
You will need:
- Excellent IT and word-processing skills, able to use MS office applications particularly Word and Excel
- Experience of managing mailboxes and responding to queries – acting as a first point of contact
- Experience of events administration and event booking systems
- Experience of managing a Customer Relationship Management (CRM) system or similar
- Excellent customer or member services skills
- Experience of administrative support for invoicing and budget management
- Excellent organisational skills, accuracy and good attention to detail
In return, you will have a supportive team, where you can shape your role and the direction of your work, and the opportunity to be involved in new, exciting and ambitious projects.
Benefits Include:
- 10% Employers Pension Contribution
- 28 days annual leave plus Bank Holidays as a minimum
- Flexible Working
- 2 hours per week Wellbeing time out for full time staff
- Apprenticeships, training and development opportunities
- Health Cash Plan
- Company Rewards
- Plus many more great staff benefits!
Please upload your CV and a covering letter outlining which vacancy you are interested in (Scotland or England based GO position), your interest in the role, how you meet the job description and person specification. The covering letter should be no more than 2 sides of A4.
Equality and Diversity
The charity is committed to inclusivity and representing the diversity of the communities it serves. We welcome and encourage applications from all backgrounds and all sections of the community. Applicants will be treated fairly throughout the recruitment process, and the team will ensure there is no unfair discrimination on the basis of race, ethnic origin, disability, gender, religion or belief, age, sexual orientation or any other relevant characteristic.
Other roles you may have experience of could include Database Administration, Membership/Charity Administrator, Budget Administration, Events Administration. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Anticipated timeframe: Short term consultancy, up to 45 person days to be worked between 1 August to 15 September 2024 Location:Ghana
The 'Strengthening Civil Society Representation of Women with Disabilities in Ghana' programme commenced in May 2024, and is a 2-year project funded by the European Union. The project aims to strengthen the capacity for Organisations of Persons with Disabilities (OPDs), and in particular, organisations of women with disabilities in the areas of management, communication, fundraising, coordination, advocacy, gender, climate change, networking and financial accountability.
Sightsavers will build the capacity of two OPDs Women with Disability Development and Advocacy Organisation (WODAO), and the ABAK Foundation. WODAO and the ABAK Foundation will then cascade capacity building downstream to members and partners to strengthen their ability to claim their rights and hold duty bearers to account.
Sightsavers will be commissioning a consultant to conduct a GESI analysis in the 33 project districts in the Bono, Bono East, Ashanti, Oti and Volta regions.
Methodology
Please provide details of proposed methodologies and timelines. The assessment will need to cover, but not be limited to:
- Analysis of secondary sources of data on the inclusion of women and girls and persons with disabilities in development interventions in the districts.
- Gathering and analysing primary source of data to map trends that highlight risk factors that impede the participation of women with disabilities. The analysis should seek to understand the root causes of gender inequalities in the project districts.
- Make informed conclusions about potential opportunities including stakeholders who the CSO can collaborate with in the districts.
Output and Deliverables
The consultant is expected to produce the following.
- Proposal outlining how the consultancy will be conducted, including data collection tools and the timelines for delivering the consultancy.
- Report of desk review and other methodologies used.
- Final report outlining gendered and disability barriers and vulnerabilities that need to be addressed and their root causes.
Timeline
The consultancy is expected to take up to 45 working days from 1 August to 15 September 2024.
Sightsavers will welcome expressions of interest from qualified independent evaluators or consultancy companies. An individual or team with members located in Ghana would be preferred.
Consultant's expertise
- Demonstrable previous experience in gender, disability inclusion, and women's rights.
- Proven record of conducting GESI analysis or similar assessments and able to provide examples of reports.
- Previous execution of several consultancies for international organisations or national development organisations required
- Robust skills related to monitoring, evaluation, and research.
Payment Terms
To be discussed at interview stage between Sightsavers and the Consultant/Consultancy.
Consultants with a proven track record in the above will be procured to undertake the project through an expression of interest process. Payment terms will be agreed between the Consultant and Sightsavers.
Full details of the project, Scope of Work, Outputs/ Deliverables and budgets can be found within the .
The deadline for consultants/consultancies to submit their bid is 8 July 2024.
To express your interest to undertake this assignment, please read the complete ToR, and complete our Expression of Interest (EoI) which can be found via the application link.
The EoI response should include roles and responsibilities of the consultant/s and number of days input, as well as a proposed workplan and indicative budget, including team members' daily rates for the assignment and any other anticipated expenses.
Interested bidders are also requested to include a couple of examples of previous similar work.
The deadline for consultants/consultancies to submit their bid is 8 July 2024.
Interviews are likely to be held mid July 2024. This will be a two-stage process consisting of two interviews conducted via Microsoft Teams, each lasting up to 1 hour.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Executive Assistant to CEO
Salary Banding: £32,000 - £35,000 per annum FTE
Contract: Permanent
Hours: Full Time, 37 Hours Per Week OR Part Time 30 hours over 4 days
Location: Hybrid (up to 2 days WFH) / Hatfield
Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are a big-hearted, open and expert team that seeks to break the cycle of youth homelessness through education, advice and support.
What can we offer you?
- A supportive, passionate and inclusive environment.
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays) (increases with LOS)
- Holiday Purchase Scheme
- People's Pension Plan contribution
- Group Life Insurance plan 4 x salary
- Opportunities for personal and career development
- Hybrid working - option to work from home up to 2 days per week
- An additional annual leave day on your Birthday
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme.
Job Purpose
This is a critical role, sitting at the heart of hyh, the purpose of which is to provide high quality administrative support to the CEO, coordinate and administer the leadership and governance of the organisation and oversee the smooth running of the office.
Administration and Support for the CEO
- Be a step ahead at all times in providing executive support to the CEO including: diary organisation, making appointments, responding to invitations, dealing with correspondence, and liaising with external partners and arranging travel.
- Conduct research, prepare papers and briefings, produce PowerPoint presentations.
- Project support for organisation wide projects.
Leadership and governance support
- Plan and coordinate the efficient running of leadership and governance meeting cycles, including scheduling meetings, booking venues, circulating documents, collating reports, minute taking, maintaining action logs, arranging refreshments etc. This includes the Board of Trustees and two sub-committees (Governance and Finance), Senior Leadership Team (SLT) and Leadership Team (LT).
- Provide high level admin support to other members of the SLT as required (Head of Services, Head of Fundraising & Communications, Finance Manager).
- Coordination and administration of internal staff meetings and communications, including monthly Team Briefings and bi-annual Organisation Days.
- Provide on-going support to Trustees, including responsibility for their induction and on-going training
- Maintain and update trustee records and registers, including Charity Commission and Companies House registrations.
- Manage our policies and procedures and oversee the annual cycle of policy reviews.
Office management
- Oversee the smooth and efficient running of the office, ensuring that it is a great working environment for staff where supplies never run out, the office is clean and tidy, and all staff have the furniture and equipment they need.
- Coordinate a small team of office/admin volunteers to provide excellent support to the wider hyh team.
- Build and maintain service and supplier contracts and relationships, including our landlord, telephones, broadband, lone working devices, phones, printers and cleaning.
- Be the main contact for our IT managed services provider and act as the internal contact point for any IT queries.
Organisational support
- Support the SLT with our day to day health and safety compliance including administering Health and Safety Committee meetings, carrying out workstation assessments and conducting regular H&S checks and annual PAT testing.
- Support the SLT with our data protection including administering GDPR Committee meetings, managing the relationship with our external Data Protection consultant and acting as the internal point of contact.
- Provide staff induction and on-boarding in relation to the office, IT and equipment.
Skills and experience:
- Significant experience as a senior Executive Assistant at CEO level.
- Significant levels of office management experience.
- Strong administrative background, ideally with experience working in the non-profit sector but not essential
- Experience managing and overseeing contracts, ensuring the service providers are excellent value for money.
- Experience acting as secretariat to boards of trustees or similar governance bodies.
- Experience managing people in paid or voluntary roles.
- Excellent communicator in formal and informal communications, both verbally and in writing, to all stakeholders
- Excellent interpersonal skills with the ability to build rapport and communicate sensitively
- Target-focused and results-driven with highly effective time management and exemplary prioritisation and planning skills.
- Accuracy and meticulous attention to detail
- Ability to think creatively and solve problems smartly.
- Positive with a “can do”, solution focused attitude.
- Self-motivated and ability to work on own initiative, independently, without direct supervision.
- A strong completer-finisher.
Full Job Description available attached to Job Advert.
If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!
Please apply via the link on the vacancy found on our website submitting a cover letter telling us about how your skills align with the role and attach your CV .
If you require any reasonable adjustments to support your application and/or the interview stage please let us know and we will be happy to help and support where practical.
Recruitment Process will consist of a face to face interview and if successful we will conduct a personal interview as second stage. The details of this will be explained should application be progressed to next stage.
Closing Date: 10.00 am 8th July 2024
Interviews are expected to be arranged for week commencing 15th July 2024
Equality, Diversity & Inclusion
We treat everyone with equal dignity and respect, and promote equality, diversity and inclusion for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and encourages and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Insight and Innovation Officer
Reports to
Head of Insight and Innovation
Team
Insight and Innovation
Salary Scale
P3d £33,390
Contract Type
Permanent
Hours
37.5 hours per week, full time
Location
Remote (home based) with occasional travel
Main Role & Responsibilities
Ygam is seeking an Insight and Innovation Officer to join our Insight and Innovation team. The post holder will work with the Head of Insight and Innovation, supporting with research, knowledge translation, evaluations and insights into children and young people’s experiences of gaming and gambling harms.
Our Insight & Innovation team aids the design and delivery of Ygam’s strategy by supporting evidence-based decision making. By working across the charity to leverage and disseminate internal and external insight, the team enables intelligent decision-making and strengthens the organisation’s understanding of the world in which it operates.
Who are we looking for?
We are looking for an Insight and Innovation Officer to work collaboratively with the Head of Insight & Innovation, and teams from across the organisation to deliver research and stakeholder insight workstreams. The outputs from these workstreams will guide, challenge and provide practical support for the planning, long-term development, and effective delivery of Ygam’s strategic ambitions.
The ideal candidate will be a self-starter with exceptional judgement and good stakeholder management skills. They must also be a proactive, adaptable, and creative individual, who has the ability to work remotely, autonomously and as part of a team. They should possess outstanding communication skills, be highly organised, and an excellent team player.
Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued. We welcome the unique contributions that you can bring and encourage people from underrepresented backgrounds to apply to join our team, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodiverse people, and armed force veterans.
Role Requirements
Duties will include but not be limited to:
Research, insight and knowledge translation:
· Support the commissioning and managing of research activities and collaborations.
· Develop longitudinal research to understand programme impact on our beneficiaries.
· Keep abreast of current and future developments in gaming and gambling harm prevention, critically appraising these and summarising them as part of our knowledge translation function.
· Liaise with the External Affairs team to support the creation of accessible learning pieces for knowledge translation across the organisation and with internal and external stakeholders.
· Lead on writing articles and reports to disseminate learnings from Ygam’s data collection activities.
· Support the fundraising team with identifying and applying for new funding and grant opportunities directly associated with research and insight work.
· Liaise with IT team to support development of our Research and Insight intranet section.
Evaluations and continuous improvement:
· Support programme evaluations, including support with writing invitations to tender, liaising with Programme Leads and writing up/ dissemination of findings.
· Support programme leads with cycles of continuous improvement.
· Support the programmes team with piloting content and identifying and piloting new technologies.
Engagement and relationships:
· Assist with planning and organising advisory panels and communities of practice meetings and events.
· Support with gap analysis and implementation planning.
· Liaise with IT team to develop and maintain an online community of practice.
Conferences, events and raising brand reputation:
· Attend and support events, trade shows and conferences.
· Identify and apply to key events and conferences where Ygam can present evidence-based research and evaluations, raising brand reputation. This will include developing and delivering presentations on our research and insight activities for varied audiences.
· Support the planning of conferences and events.
General administration:
· Maintain online documentation/ Ygam SharePoint.
· Uploading information to Ygam CRM system, ensuring information is up to date and accurate.
· Support with staff surveys and focus groups.
· Provide minutes at all Insight and Innovation meetings.
Person Specification
Essential
· Working knowledge of qualitative and quantitative research methodologies.
· Ability to work with all aspects of primary research, including identifying areas of research, designing research methodologies, implementing high-quality data collection and analysing data.
· Ability to support the translation of research findings into clear and actionable insights through thoughtful data collection, in-depth and critical analysis, sharp observations, smart story-telling, and compelling presentations.
· Experience creating and maintaining fact bases or knowledge banks of insight and intelligence on key trends and audiences.
· Understanding of the requirements of Ygam’s stakeholders in relation to training, resources and digital products.
· Nurtures professional relationships with colleagues at all levels and with external contacts and partners to support the achievement of objectives.
· Excellent I.T skills, specifically Microsoft Office products.
· Excellent organisational and time management skills, with ability to work on multiple projects at once and to work to deadlines.
· Excellent communication skills – both verbal and written. Professional and positive manner and approach.
· Ability to work collaboratively and across teams.
· Values diversity, respecting and drawing on colleagues’ different perspectives, skills, experience, and knowledge.
· Employment rights to live and work in UK.
Desirable
· Previous working/academic experience in education, social sciences or a related field.
· Experience of supporting and drafting collaborative research funding applications.
The client requests no contact from agencies or media sales.
The National Flood Forum (NFF) is the only independent national charity dedicated to supporting and representing people at risk of flooding. Established in 2002 by those affected by flooding, we passionately put people at the heart of flood risk management. Our goal is to empower individuals and communities to recover from flooding and get the best possible outcomes. We put people first. We act as an honest, trustworthy and independent broker on behalf of flooded people.
We work across four key areas:
- Providing information via our helpline and website
- Recovery Services in flooded areas
- Flood Action Groups
- Policy and Advocacy
With over 300 Flood Action Groups across England and Wales and handling more than 1000 calls annually through our helpline, NFF plays a crucial role in supporting and representing flood-affected and at-risk communities. We collaborate closely with flood risk management agencies, local authorities, and government bodies. We also aspire to a collaborative, supportive, and solution-focused environment for our staff.
About the Role
This senior leadership position is pivotal within NFF, acting as the bridge between flood risk management organisations and the communities we support. Your role will involve significant national travel and occasional evening and weekend work.
Responsibilities
- Projects and Workstreams: Oversee and ensure outstanding delivery of community projects.
- Community Engagement: Engage and empower communities, supporting and representing them and pushing for the best outcomes. Being ambitious on their behalf and advocating for change.
- Recovery Services: Develop our Recovery Services offer.
- Leadership and Team Management: Line manage staff, fostering a collaborative and productive environment. Modelling behaviours and driving forward team development.
- Stakeholder Relationships: Manage key stakeholder relationships, ensuring strong partnerships.
- Project Management: Secure and manage new and existing projects in line with our strategy.
- Political and Fundraising Support: Provide data, case studies, and research to support political influencing and fundraising activities.
Day-to-Day Activities
- Support junior team members in project management and delivery roles. Manage development pathways for team members.
- Liaise with stakeholders to ensure smooth operational and community engagement activities.
- Manage partnerships and competing agendas for the benefit of communities.
- Identify new income streams and initiatives, working with the team to develop these.
- Develop and enhance our community engagement and recovery services.
- Collaborate with the Management Team on setting and delivering NFF’s strategy and objectives.
Skills & Knowledge
- Communication: Excellent written and verbal communication skills.
- Listening: Outstanding listening skills to understand community needs.
- Stakeholder Management: Expertise in partnership working and managing stakeholders.
- Empathy: Ability to empathize with flooded individuals and communities.
- Organisation: Highly organized, flexible, and capable of senior leadership.
- Team Management: Experience in managing teams and projects.
- Collaboration: Team player with a solution-focused mindset.
- Experience: Direct flooding experience is valuable but not essential.
How This Role Contributes to Our Strategy
- Community Support: Empowering and supporting communities.
- Partnerships: Developing strong relationships with partner organisations.
- Income Generation: Building income streams via projects and opportunities.
- Collaboration: Fostering a collaborative approach within the organisation.
Terms & Conditions
- Location: Home-based with significant national travel.
- Terms: Permanent, full-time.
- Salary: £41,000 per annum.
- Work Hours: Frequent evening and some weekend work required.
How to Apply
If you are passionate about community engagement and have a strong track record of empowering people and ensuring their voices are heard, we would love to hear from you. Apply now to join our dedicated team and make a significant impact on the lives of those at risk of flooding.
National Flood Forum – supporting and representing flood risk communities
To apply please send Your CV (maximum 2 sides) and a supporting statement (maximum 1 side) demonstrating how you meet the requirements and why working for the National Flood Forum appeals to you.
Please also complete the Equal Opportunities form via this link https://forms.gle/DNzZ1T23V85pDXdh7
Closing date for applications is July 19th 2024 at 5 p.m.
Please tell us how you heard about this position on your application.
The client requests no contact from agencies or media sales.
This role is based in the UK on a remote homeworking contract or based in our London office. If the role is based in the London office, you will be required to attend the office for a minimum of 1 days per week with the option to work remotely for the remaining 2 days.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
Learn about our vision, mission and values
About the role
This is a fantastic opportunity for a keen and proactive individual, who is looking to gain experience in the humanitarian sector. This role will support Christian's Aid's Ukraine team to deliver a high-quality response through local partners. The post holder will be responsible for providing a range of administrative and logistical support, to enable the team to effectively manage projects, funds and partnerships as part of Christian Aid's Ukraine response.
Although not essential, it is highly desirable that you are able to speak Ukrainian.
About you
You are a pro-active and keen learner who can take on tasks under the guidance of a manager. You are highly organised, detail-oriented and an excellent communicator. You can think independently and work under pressure. You have strong interpersonal, prioritisation and organisational skills. You have experience of working in an office-based environment and have sound knowledge of MS Office programmes particularly Word, Outlook, PowerPoint and Excel.
As this role includes travel, you must have the ability to travel to Ukraine and surrounding countries. This requires the post holder to have a schengen zone passport or equivalent.
We hope that this sounds like the right role for you, if so, we would love to hear from you!
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.