Insight & Innovation Officer

Insight and Innovation Officer

Reports to 

 Head of Insight and Innovation

Team

 Insight and Innovation

Salary Scale 

 P3d £33,390

Contract Type

 Permanent

Hours

 37.5 hours per week, full time

Location

 Remote (home based) with occasional travel

 

Main Role & Responsibilities

Ygam is seeking an Insight and Innovation Officer to join our Insight and Innovation team. The post holder will work with the Head of Insight and Innovation, supporting with research, knowledge translation, evaluations and insights into children and young people’s experiences of gaming and gambling harms.

Our Insight & Innovation team aids the design and delivery of Ygam’s strategy by supporting evidence-based decision making. By working across the charity to leverage and disseminate internal and external insight, the team enables intelligent decision-making and strengthens the organisation’s understanding of the world in which it operates. 

Who are we looking for?

We are looking for an Insight and Innovation Officer to work collaboratively with the Head of Insight & Innovation, and teams from across the organisation to deliver research and stakeholder insight workstreams. The outputs from these workstreams will guide, challenge and provide practical support for the planning, long-term development, and effective delivery of Ygam’s strategic ambitions.

The ideal candidate will be a self-starter with exceptional judgement and good stakeholder management skills. They must also be a proactive, adaptable, and creative individual, who has the ability to work remotely, autonomously and as part of a team. They should possess outstanding communication skills, be highly organised, and an excellent team player.

Ygam is an equal opportunity employer. It is Ygam’s approach that all employees have a working environment which promotes dignity and respect and where individual differences, and the contributions made are recognised and valued. We welcome the unique contributions that you can bring and encourage people from underrepresented backgrounds to apply to join our team, including people with lived experience of gaming and gambling harms, people with disabilities, people from minority ethnic groups, LGBTQ+ people, neurodiverse people, and armed force veterans.

 

Role Requirements

Duties will include but not be limited to:

Research, insight and knowledge translation:

·        Support the commissioning and managing of research activities and collaborations.

·        Develop longitudinal research to understand programme impact on our beneficiaries.

·        Keep abreast of current and future developments in gaming and gambling harm prevention, critically appraising these and summarising them as part of our knowledge translation function.

·        Liaise with the External Affairs team to support the creation of accessible learning pieces for knowledge translation across the organisation and with internal and external stakeholders.

·        Lead on writing articles and reports to disseminate learnings from Ygam’s data collection activities.

·        Support the fundraising team with identifying and applying for new funding and grant opportunities directly associated with research and insight work.

·        Liaise with IT team to support development of our Research and Insight intranet section.

 

Evaluations and continuous improvement:

·        Support programme evaluations, including support with writing invitations to tender, liaising with Programme Leads and writing up/ dissemination of findings.

·        Support programme leads with cycles of continuous improvement.

·        Support the programmes team with piloting content and identifying and piloting new technologies.

Engagement and relationships:

·        Assist with planning and organising advisory panels and communities of practice meetings and events.

·        Support with gap analysis and implementation planning.

·        Liaise with IT team to develop and maintain an online community of practice.

 

 Conferences, events and raising brand reputation:

·        Attend and support events, trade shows and conferences.

·        Identify and apply to key events and conferences where Ygam can present evidence-based research and evaluations, raising brand reputation. This will include developing and delivering presentations on our research and insight activities for varied audiences.

·        Support the planning of conferences and events.

 

General administration:

·        Maintain online documentation/ Ygam SharePoint.

·        Uploading information to Ygam CRM system, ensuring information is up to date and accurate.

·        Support with staff surveys and focus groups.

·        Provide minutes at all Insight and Innovation meetings.

 

Person Specification 

Essential

·        Working knowledge of qualitative and quantitative research methodologies. 

·        Ability to work with all aspects of primary research, including identifying areas of research, designing research methodologies, implementing high-quality data collection and analysing data.

·        Ability to support the translation of research findings into clear and actionable insights through thoughtful data collection, in-depth and critical analysis, sharp observations, smart story-telling, and compelling presentations. 

·        Experience creating and maintaining fact bases or knowledge banks of insight and intelligence on key trends and audiences. 

·        Understanding of the requirements of Ygam’s stakeholders in relation to training, resources and digital products.

·        Nurtures professional relationships with colleagues at all levels and with external contacts and partners to support the achievement of objectives.

·        Excellent I.T skills, specifically Microsoft Office products.

·        Excellent organisational and time management skills, with ability to work on multiple projects at once and to work to deadlines.

·        Excellent communication skills – both verbal and written. Professional and positive manner and approach.

·        Ability to work collaboratively and across teams.

·        Values diversity, respecting and drawing on colleagues’ different perspectives, skills, experience, and knowledge. 

·        Employment rights to live and work in UK.

 

Desirable

·        Previous working/academic experience in education, social sciences or a related field.

·        Experience of supporting and drafting collaborative research funding applications.