Permanent Community Fundraising Manager Jobs
South East London Mind have an exciting new opportunity for a Head of Services to lead on supporting and developing our existing services in the London Boroughs of Lambeth & Southwark. This includes the successful and established Counselling Services, Advice & Information Service, Peer Support and Befriending. This exciting new post will also involve taking a lead on local partnerships with both statutory and other voluntary sector organisations.
With experience managing community-based services and of partnership working, you will need to demonstrate that you can motivate teams and individuals, communicate effectively and deliver continuous improvement in service delivery.
The successful candidate will join an established group of Heads of Services who represent us across our other 3 boroughs.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check
Closing date: Sunday 3rd November (11:59pm)
Likely interview date: Monday 13th November
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark
Salary: £27,140 per annum for 4 days (28 hours) per week or £33,926 per annum 5 days (35 hours) per week
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. For this role, we need someone to come into the office at least one day a week, on a Tuesday. A day where all of Income Generation come into the office. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there.
Contractually this role is London-based.
Contract: Permanent, either part time of 4 days (28 hours) per week or full time (35 hours per week) options available.
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: 10am on Monday 28 October 2024.
Interview dates: Monday 4 and Tuesday 5 November – in person at our office. Hospice House, Britannia Street, London, WC1X 9JG. Remote interviews available on request
We’ll send questions and assessments to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information
We offer workshops, webinars, reviews of HR policies, and lots of helpful resources through our Members Hub. We provide assessment tools to benchmark organisational support against similar organisations, and we give personalised recommendations for improvement. Plus, through the Compassionate Employers Award, we recognise employers who are committed to leading the way as compassionate workplaces.
Right now, we're helping over 160,000 employees across the UK.
We are looking for someone with experience of building supporter or customer journeys through effective marketing and engagement strategies. You will be able to build strong relationships and create impactful engaging membership journeys, maximising engagement and involvement across the programme.
You don’t need to come from a wellbeing background, but we are looking for someone who is interested in this area and who shows a willingness to learn. Most importantly, we want someone who cares as much as we do about make a real difference in people's lives at work.
We are an evolving team, and so we are looking for someone to help develop and test new ideas and innovations. This could include designing new resources, investigating use of new technology to support programme efficiency or supporting to host new engagement opportunities such as ‘networking breakfasts’ for our members.
The successful candidate will have experience using email platforms e.g Mailchimp, to create and send engaging communications, track KPIs, and adjust strategies to boost customer engagement. We are also looking for someone who can help grow and manage our LinkedIn page, by creating engaging and impactful content. You will need to have good knowledge and experience with Microsoft Office and CRM systems, along with a solid understanding of virtual meeting platforms for online events (e.g. Teams, Zoom).
The successful candidate will be supporting us with client management, so strong communication and organisational skills are important to help manage multiple corporate accounts.
The Team:
We are a team of three that sit within the wider Income Generation and Grants directorate. The Compassionate Employers team includes the Compassionate Employers Programme Lead, Corporate Development Manager and the Compassionate Employers Executive.
The Compassionate Employers programme and this role sit within our Corporate Development Team, within Income Generation and Grants. Compassionate Employers is a key part of Hospice UK’s Income Generation strategy.
Our Corporate Development Team works closely within and across the department. The focus in the team is on building partnerships with businesses, through commercial activity, fundraising or strategic support. Current corporate partnerships include several ‘charity of the year’ relationships, conferences and events, sponsorship, cause-related marketing partnerships, a supplier directory and a jobs board. As well as driving positive change for people affected by terminal illness and bereavement in the workplace, Compassionate Employers is an important income generation stream and ‘door-opener’ for Hospice UK.
If you would like to find more about the role or ask any questions, we welcome you to contact our Compassionate Employers Lead – Lucy Carpenter for an informal chat
You’ll find lots more information in the Candidate Information Pack attached below.
How to apply
If you would like to apply for this role, please send the following documents by 10am on Monday 28 October 2024:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4.
- A completed supporting statement form (where you can demonstrate how you meet the person specification.)
- A completed equalities monitoring form.
We will shortlist candidates based on their CV and supporting statements.
A briefing of what to expect will be sent in advance to shortlisted candidates for interview.
Closing date for applications: 10am on Monday 28 October 2024
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. We’ll contact you to let you know whether we would like to meet you. Please note the interview dates above and let us know if there are adjustments you might need to participate fully in the process. We will try to be flexible.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an Equal Opportunities Employer.
The client requests no contact from agencies or media sales.
Be there when it matters. At a time when more people than ever are expected to need our support, there has never been a more important time to join our charity to help us transform the experience of everyone facing dying and grief in the UK.
From providing care and support for someone at the end of their life to helping someone manage their grief, we know there is no one size fits all when it comes to how we cope and the help we need.
We are there when it matters.
About us
Sue Ryder Wheatfield's Hospice is in Headingley, Leeds. We care for people living with a life-limiting condition and provide support to their loved ones and family too.
About the Role
We’re excited to be recruiting a Service Director to lead Sue Ryder Wheatfields Hospice. Reporting to the COO, this role is crucial in shaping the future of our inpatient and community services.
As Service Director, you'll be responsible for creating and delivering a strategic plan that will enable Sue Ryder’s vision to create a society where people support one another and can reach out for support and access
a range of services and advice when they need it. You’ll work closely with commissioners and providers across the Integrated Care System (ICS) to grow and develop our services, ensuring patients and their families receive the best possible care. A key part of your role will also be to increase statutory income, helping to secure the financial stability of our services.
Leading and motivating your team will be central to your success, as you’ll foster a high-performing, inclusive culture that prioritises quality, safety, and effectiveness, focused on patient need.
As an ambassador for the hospice and our charity, you’ll also play an important part in our fundraising and PR efforts, helping to raise awareness of and support for the work we do.
About You
We’re looking for an experienced leader with a proven track record of managing large healthcare operations, and successfully growing services in both size and scope. A solid understanding of the hospice sector, including the key factors that shape care and service delivery, and familiarity with NHS commissioning, will be key.
But most importantly, we’re looking for someone who truly connects with our charity’s mission and values. You’ll need to bring energy, passion, and a personal commitment to delivering excellence. Resilience and determination are essential to seeing projects through and making a real impact for the people we support.
Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible. We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process
If you want more than just a job, we want you.
Join the team and be there when it matters.
Development Research & Data Officer– Permanent | Full time
Salary: £31,691 to £34,214 plus membership of Civil Service pension scheme
Hours: 35 hours per week
Location: National Museum of Scotland, Chambers Street, Edinburgh
National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world.
As an organisation our values are Creative, Inclusive, Collaborative and Forward-thinking.
Are you a whizz with research and data experience in a fundraising environment? Or a fundraiser who wants to move into a new role? We are looking for someone to be part of and support our Development team to deliver our new fundraising strategy 2024-28.
Benefits of joining us as our Development Research and Data Officer will include:
- Annually alongside your salary of £31,691 National Museums Scotland contributes £9,160 - £9,911 towards you being a member of the Civil Service Pension Scheme
- A generous annual leave of 28.5 days – rising to 33.5 after 5 years (Pro-rata for part timers). Plus 8 paid days public holidays
- Cycle to Work scheme
- Free access to national (and international) museums and exhibitions
- Exclusive discounts on both local and national High Street and online retailers
- A range of wellbeing benefits including Employee Assistance Programme 24/7
- Flexible working options such as hybrid working, part time working, paid special leave, career breaks and unpaid leave
- Access to all the above and more from day one of employment.
About the Development Research and Data Officer role
Our Development Research and Data Officer helps to ensure long-term fundraising success for National Museums Scotland by maximising the use of the CRM database and developing the prospect pipeline for campaigns and revenue fundraising. We have lots of exciting fundraising campaigns including acquisitions to develop the collections, research, conservation, community engagement and exhibitions.
As the Development Research and Data Officer at National Museums Scotland you will:
- Be the database expert (Tessitura and Raisers Edge) within the Development Team
- Update and interrogate the donor database to develop profiles, segment data and produce reports and analysis
- Manage the prospect pipeline through the donor database
- Be the responsible for the due diligence of existing and prospective supporters
- Manage a portfolio of fundraising research resources and suppliers
Skills and experience we’re looking for in our Development Research and Data Officer:
- Expert knowledge, initiative and perseverance to proactively find the best processes to ensure the donor database is meeting the needs of the Development Team in the most efficient way
- Planning and organising skills – evaluating and prioritising different strands of work; managing workload to deliver best overall results
- Analytical and reporting skills - identifying relevant information; assessing and evaluating information from donor database to better understand donors and prospects; presenting clear, succinct and timely data and reports
Hiring the right person for the right job is everything to us. We want to encourage you to apply if you think this is the role for you and you have the skills and experience required to succeed.
Please be sure to view our recruitment pack for this role (available on our careers website) for full details of the position that may help with your application.
The closing date for this role is 3 November 2024. The Selection Event is likely to take place week commencing 18 November 2024.
The client requests no contact from agencies or media sales.
StreetGames is an innovative UK charity committed to transforming the lives of children and young people from low-income, underserved communities through the power of sport and physical activity.
We are seeking a Director of Finance and Resources to drive Streetgame's strategic financial management, HR, IT, and governance functions. The postholder will be responsible for ensuring probity and due care and attention in the day-to-day and strategic management of StreetGames' finances. They will line manage a team of staff providing Finance, Business and IT Support to the organisation and will influence the work of other teams and budget holders in relation to financial planning, management and monitoring.
- £70,000 - £80,000 yearly
- National role with flexibility
- Directly influence the strategic direction of a StreetGames
The Role:
As the Director of Finance and Resources, you will:
- Provide strategic direction for the finance function, ensuring compliance with legislation and industry best practices.
- Oversee the management, monitoring, and reporting of diverse income streams.
- Collaborate with the Executive Team to develop and direct financial strategies and set income and fundraising targets.
- Lead the development and execution of the annual financial planning process and cash management strategies.
- Act as the primary officer for the Finance and Resources Committee, ensuring effective oversight.
- Provide strategic financial input for bids and contract negotiations.
- Ensure appropriate and proportionate internal governance standards.
- Administer Board, Finance, Audit, and Fundraising meetings, ensuring timely and accurate information and record-keeping.
- Oversee Board recruitment and induction processes to enable Trustees to provide strategic leadership.
- Ensure compliance with governance expectations of external funders (e.g., Sport England, Sport Wales, Welsh Government, Ofsted, ESFA).
- Manage StreetGames resources to support efficient and effective service delivery.
- Ensure compliance with legal obligations related to HR, Health & Safety, IT security, data management, and insurance.
- Oversee the human resources function, including maintaining an up-to-date Employee Handbook, developing and implementing HR policies, recruitment, and employment contract management.
- Effectively manage team members, ensuring completion of appraisals, regular performance management, and professional development support.
The Candidate:
We are looking for a Director of Finance and Resources who:
- Has a senior-level financial management background with CCAB, ACCA, ACA or CIMA qualification - desirable but not essential
- Has strong leadership skills with ability to lead high-performing teams and operate at different levels, including with Board members
- Has extensive background working in financial accounting and management within a charity.
- Is knowledgeable about SORPS and relevant charity legislation.
- Possesses excellent analytical and interpretive abilities.
- Has a background working in developing and monitoring financial strategies.
- Is skilled in supporting the development of funding bids and proposals to ensure cost recovery
- Has a background leading diverse functions.
- Has exceptional project management, organisational, and IT skills.
- Has a background managing a high performance team.
The Package:
- Hybrid working
- Great work-life balance
- Access to free counselling and support services
- Enhanced family friendly benefits
- Company socials
- Eye care allowance
- Cycle scheme
- Pension scheme of up to 8% employer contributions
- 25 days annual leave plus bank holidays
- 2 Volunteering days per year
The Director of Finance and Resources will receive an annual salary of £70,000 - £80,000. This role includes comprehensive benefits such as pension contributions, holiday entitlement, and opportunities for professional development. You will play a crucial role in shaping the financial and operational success of StreetGames.
Our mission is to provide sporting opportunities to disadvantaged communities, ensuring that everyone has the chance to enjoy the benefits of an active lifestyle. We are a passionate team committed to making a difference.
If you are a strategic thinker with a passion for finance and a commitment to making a positive impact, we would love to hear from you.
To apply for this role, you will need to first register your interest by submitting your CV. Your CV will only be used for information purposes and will not be relevant in the application process. You will then be emailed a response containing a link needed to answer some work-related questions. Our goal is to assess your approach to a problem and better understand what knowledge and skills you have. Your answers will be anonymised, randomised and reviewed by a diverse panel.
We also think giving feedback is incredibly valuable for candidates, so at the end of the process, you'll see how well you performed during the application process.
The closing date for applications is Friday 8th November 2024 at midday, and the deadline for submission of the work-related questions is Monday 11th November at midday.
If you have any accessibility requirements or would like to understand our process further, please contact
Similar roles include Finance Director, Chief Financial Officer, Head of Finance, Financial Controller, or Finance Manager.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre Administrator
£28,000 p/a + cost-of-living increase (pending), full-time 35 hours per week, plus excellent benefits and opportunities for progression
Did you know that there may be over 20,000 Sutton residents who care, unpaid, for a family member or friend who is sick or disabled due to a physical, mental health or substance misuse issue? Sutton Carers Centre works in partnership to help improve and maintain the quality of life for these Young and Adult Carers living, working, studying or caring in the London Borough of Sutton.
We are looking to recruit to a key and rewarding role in our charity. The members of our team are highly skilled, passionate and committed, so we are looking for an experienced administrator who can support them. The successful candidate will be skilled in office administrative functions, to ensure the delivery of an efficient, friendly and smooth-running Centre as well as office co-ordination and support services. The post-holder will have experience of developing, maintaining and improving systems in an office environment. The post-holder will also oversee reception functions, including the support of the administration and reception volunteers.
You also will have excellent IT, literacy and numeracy skills and be able to express yourself well in person and in writing. The successful candidate will be positive, empathic, creative and boundaried in their ability to work alongside Carers as well as our colleagues and partners, in helping Carers maintain their own health and wellbeing alongside their caring roles.
Sutton Carers Centre is committed to safeguarding and promoting the welfare of adults and children and expects all staff to share this commitment. This post is subject to a satisfactory enhanced DBS and other appropriate checks.
We value the diversity of our teams and are looking for talented people from all backgrounds to join us. We particularly encourage people who are black, from other minoritised ethnic or refugee groups, or from LGBTQ+ communities to apply. Men are currently under-represented in our team as well. We also seek applicants with personal caring experience as well as welcoming applications from people with lived experience of mental health issues.
This is a fantastic opportunity to join and lead Learn English at Home (LEAH), a small and dynamic charity who have been supporting ethnically and culturally diverse adults to learn English for forty two years.
As Charity Director, you’ll be working in a multi-cultural environment supporting vulnerable people with limited English across Kingston, Hounslow and Richmond. Our client group includes refugees, asylum seekers, and migrants, and our volunteer-led services support them to learn English and gain access to vital local services, including housing, education, healthcare.We provide a ‘blended’ service for our clients which includes in-person and on-line support as well as class-based teaching, all of which is dedicated to helping those with the lowest language skills to progress into volunteering, education and work.
LEAH has experienced a period of growth, having doubled its staff team across the last 5 years to meet demand for our services. We have no shortage of clients, a strong and enthusiastic volunteer base and a dedicated and experienced staff team.
LEAH is at an exciting time, and we are aiming to expand our service impact and reach across London. The new Director will lead the development of the new 2025-28 strategic plan which will be the key to our future development and success.
Harris Hill are partnering up with a independent school based in South East London who are searching for a new Development and Alumnae Relations Officer.
This role is fantastic as it offer a broad overview of high value fundraising. It is also brilliant for someone who is looking to step up within high value fundraising from an Assistant. You will be working with a small but mighty team, and have the ability to lead on some 5 figure and build relationships with alumni too.
Job title: Development and Alumnae Relations Officer
Location: SE London 2 days a week
Grade and salary: £33,000 - £35,000
Hours: Full time
Contract type: Permanent
Reporting to: Head of Development
Responsibilities within this role will include:
• Develop, implement and deliver the philanthropy fundraising plans, to achieve long-term income growth.
• Accountable for achieving targets in line with the annual business plan.
• Develop and implement individual cultivation and stewardship plans to motivate and ensure repeat support, including organising cultivation and stewardship events.
• Research donors/funders and produce compelling asks, proposals and presentations in line with our objectives and their requirements and interests.
To be considered for this role:
• You will experience working with major donors or corporate partnerships or Trusts.
• Ideally a brilliant relationship builder.
• Can research and has experience of working on or bringing in 5 figure gifts+
• Perfect for someone in the Schools, Higher Education or the Arts and Heritage development space.
If you would like to have a chat to learn more about this role and to receive a full job description please contact Hannah at Harris Hill on [email protected] or call her on 02078207331.
The deadline is on Monday 21st October and will require a CV and Covering letter.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Building on exceptional funding partnerships and articulating the incredible impact and energy of Unitas, the new Philanthropy Executive will develop, enhance and grow philanthropy, placing relationships at its core.
Applications close at 9 a.m. Thursday 24th October.
Who we are.
Barnet’s Youth Zone, named “Unitas” by local young people, opened in summer 2019 as the second OnSide Youth Zone in London.
At Unitas, we believe that all young people in Barnet should have the opportunity to discover their passion and their purpose, to find out what they’ve got and where it could take them. Our Youth Zone is a purpose-built space fizzing with energy and crammed with incredible facilities. It is staffed by skilled and dedicated youth workers who truly believe in young people – helping them see what they could achieve and giving them the skills, confidence and ambition to achieve their potential.
Since opening, we’ve delivered life-changing support to help over 12,000 young people aged 8-19 (and up to 25 for young people with additional needs) from a diverse range of backgrounds to thrive.
About the role.
An exciting opportunity has been created at Unitas Youth Zone for an ambitious fundraiser eager to share our story and secure funds from individual and corporate donors. Working alongside our experienced Director of Fundraising, and as part of a small, supportive team, you will significantly contribute to securing a legacy for thousands of local young people through the generation of new income.
Experience is great, but what we really want is someone with strong integrity, a passion for serving young people, and an entrepreneurial spirit who will fearlessly engage the Unitas community to generate more funding for our critical mission.
If you are that type of person, we want to hear from you!
You will be responsible for creating and executing strategies to develop significant mid-level and major donor income (£1k – £25k), primarily by leveraging our existing strong networks. At the same time, you will support the Director of Fundraising and CEO by effectively stewarding existing major donors, ensuring that we continue growing strong relationships and sustained revenue.
Who we are looking for.
We are looking for candidates who want to join a brilliant organisation and work with an inspirational Director of Fundraising who will support and guide them in enhancing their careers.
We are searching for confident and passionate individuals who love meeting people and building relationships and can articulate an impactful cause.
Candidates who have a major donor or philanthropy experience will be looked upon favourably; however, we will consider candidates who have other fundraising experience. We also strongly encourage candidates with limited experience to apply given the commitment to training and development at the organisation.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Thursday 24th October.
About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.
Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our Finance team focusses specifically on excellent stewardship of our finances.
About the Role
As the Finance Administrator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to donations, credit cards, expenses and budget processes. You will support the Finance Manager with day to day tasks, such as bank reconciliation, recording transactions in QuickBooks, responding to staff queries and budget template preparation. As a key member of the team, you will be the primary user of many existing processes, and will be able to identify when and how systems need developing or updating to be more efficient.
About You
You are passionate about helping staff to record and manage their fundraising and expenditure. You appreciate order and logical systems and processes and are skilled at using those systems and explaining them to others. You thrive on knowing you are using both your organisational skills and your relational skills to support others.
More Details and How to Apply
Download the Application Pack for the following information:
- Welcome from the Operations Director
- How this role fits into the wider YLI and Operations Team
- Full Job Description and Person Specification
- Details of how to apply online (application form)
- Deadline and interview dates
- YLI Faith and Conduct Policies - check we're in alignment with one anothers beliefs
Applications should be received by: 8am, Wednesday 23rd October
We will respond to all applications we receive, by the 1st of November.
Interviews will be held on Monday 4th and Tuesday 5th November.
We are also actively seeking a new part-time HR Administrator. If you'd like
to apply for both roles, please state this in your application form in the "job role you
are applying for" section.
Introducing adolescents to Jesus Christ and helping them grow in their faith.
The client requests no contact from agencies or media sales.
This is a great role for someone looking to join the charity sector. You will work as part of our Supporter Engagement team to provide excellent customer care, and engage, involve and inspire all supporters of Crohn’s & Colitis UK through building excellent relationships via a variety of communication channels.
Salary: £20,570 - £24,000 (FTE) per annum, depending on experience
Hours: 35 hrs FTE
Place of work: Hybrid/Flexible/Hatfield (minimum of 2 days per week in the office)
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2024, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
Role Overview
You will be integral to achieving our strategic priorities of generating income through repeat support, and providing exceptional supporter journeys for our community, ensuring they feel valued and engaged.
Providing excellent customer care, engaging and involving and inspiring all supporters of Crohn’s and Colitis UK through building excellent relationships via a variety of communication channels. To be integral to achieving strategic Income Generation priorities, including raising funds from supporters through exceptional standards of supporter stewardship, and to deliver administrative support for the Income Generation Team.
About You
You will have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner. You'll need strong written and verbal communication skills to write engaging and inspiring content and messaging, you'll also be skilled at listening and responding to queries appropriately and be comfortable and effective at managing challenging situations.
You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required.
Experience of Microsoft office is essential, as well as excellent administration skills and high levels of accuracy and attention to detail. If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
How to apply
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Natalie Wood, Supporter Engagement Manager.
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.
Closing date: Monday 28th October 2024 – 9am
Please note: no applications will move forward within the recruiting process without a supporting statement.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Job Description
Title of post: Regional Port Chaplain Northern Ireland
Responsible to: Senior Area Port Chaplain
Hours: Full-time, 40 hours per week
Responsible for: Stella Maris Ship Visitors and other local volunteers
MAIN PURPOSES OF THE JOB
The Stella Maris (SM) Regional Port Chaplain will promote the vision, mission and values of SM in caring for all seafarers and fishers by helping to meet their pastoral and spiritual needs. They will recruit, train and support SM staff and volunteers for the port and will maintain good relations with local parishes and the local diocese. They will work ecumenically with members of other Christian maritime societies with whom SM works.
1. To meet the welfare and pastoral needs of all seafarers and fishers equally according to their needs and wishes. To be an advocate on their behalf, upholding the dignity of each. Through regular and frequent ship visiting, to understand the working and living conditions of the seafarer and fishers and be able to work for justice and for the well-being of all crew members without distinction.
2. To address the communication needs of seafarers, providing transport, news, and access to telephone and internet facilities.
3. To address the welfare needs of seafarers and fishers, including support with money transfers, hospitality, and crisis support, e.g. abandonment, injury and death, detainment, bereavement, advice and access to medical care.
4. To meet the ecclesial, spiritual, and sacramental needs of Catholic seafarers and fishers; to facilitate the religious and spiritual needs of others and to be a pastor to all, sharing one’s faith as appropriate.
5. To participate in SM conferences, ongoing formation and other professional courses as required.
6. To supporting seafarer centre functioning.
7. To recruit, train, develop and retain a SM ship visiting volunteering team.
8. To represent SM on the local Port Welfare Committee(s), to include attending such meetings and submitting reports.
9. To liaise and maintain good working relationships with all port stakeholders, including the Maritime and Coastguard Agency, the International Transport Workers’ Federation, port health, harbour masters, dockers, security, and shipping agents.
10. To work in an ecumenical and multi-faith context by respecting the differing religious and spiritual needs of seafarers drawn from diverse regions throughout the world.
11. To encourage and support the development of an ecumenical service to seafarers through engagement with our ecumenical colleagues, including the Mission to Seafarers, The Fishermen’s Mission, The Sailors’ Society (to name a few).
12. To engage with local maritime colleges.
13. To engage with the local press, in particular the local Catholic diocesan press.
14. To represent and be a proactive advocate for SM at Deanery meetings, in local parishes, in schools, with diocesan Justice and Peace networks, with migrant communities, in the local Catholic community and in the local community as a whole.
15. To support the Fundraising and Communications team with the development of local fundraising initiatives.
16. To promote SM internally and externally so as to ensure a highly motivated workforce and a positive external image.
No job profile can cover every issue which may arise within the post at various times and the post holder is expected to carry out other duties from time to time.
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.
The client requests no contact from agencies or media sales.
As Supporter Engagement Administrator, you’ll play an important role making this vision a reality by keeping our supporters informed, engaged and recognised for their contribution.
The key purpose of this role is to be the first point of welcome for both organisations, handle supporter enquiries as well as making sure that supporters feel engaged and appreciated.
All We Can/Y Care International is looking for a Supporter Engagement Administrator to join our small and dynamic team and make a difference through engaging with our supporters. In this role, you’ll help us to maximise our income, so together with our partners we can support more people to fulfil their potential.
All We Can is an international development and relief organisation, working to see every person’s potential fulfilled. It was founded by the Methodist Church in the 1930s.
Y Care International supports local opportunities for vulnerable young people and their communities across the globe, to change lives for the better. It was founded by Sir Terry Waite in collaboration with the YMCA movement in the 1980s.
From 1 September 2021, All We Can and Y Care International began a formal, strategic partnership – combining efforts to tackle poverty, inequality and injustice in some of the world’s most marginalised communities. We work as one organisational team, presenting as two unique brands, fulfilling two separate, but symbiotic, strategies.
At All We Can/Y Care International we want to see every person's potential fulfilled. We work through partnership alongside our global neighbours most impacted by disasters, poverty and injustice to enable flourishing and resilient communities.
Key responsibilities of the role include:
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Managing the info@ email inboxes and incoming phone calls to ensure supporters’ enquiries are addressed.
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Administrating community fundraising and sponsored events, including marathons and local fundraisers and coordinate the advertising of these with the Communications Team.
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Work in collaboration with the Communications & Advocacy Team on developing responses to press related stories or announcement and Q&As for new campaigns, and emergencies.
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Collect and communicate relevant stories, trends and activities from supporters to the wider team where appropriate.
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Input information into the database pertaining to supporters, ensuring that records are updated on a regular basis.
Requirements of the role include:
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Good interpersonal skills, including a friendly telephone manner and the ability to build cross-cultural relationships.
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Good numeracy and literacy skills and attention to detail.
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Excellent customer or supporter service experience and a can-do approach to problem solving and new challenges.
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Proficient in computer skills, including use of Microsoft Word, Excel, Outlook and PowerPoint.
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Ability to work effectively in a team.
For full list of responsibilities and role requirements, please see the application pack.
The client requests no contact from agencies or media sales.
Job Title: Partnerships and Project Support Officer
Location: London/Hybrid
Salary: £33,715.76 per annum
Weekly Hours: 35
Reference: YMC1050320
Overview
This role bridges the Strategic Partnerships team in Fundraising and the Federation Strategy group, supporting YMCA England & Wales in securing and delivering impactful projects for young people and communities. You'll work on national programmes, helping build project infrastructure, monitor progress, and support local YMCAs.
Key Responsibilities
- Project Coordination: Support the setup and delivery of new initiatives, ensuring effective infrastructure and resource management.
- Monitoring & Reporting: Develop systems to track and report on project outcomes, providing key data for funders and internal use.
- Communication & Relationship Management: Maintain strong communication with internal and external partners, facilitating smooth project execution.
- Support to Local YMCAs: Manage contracts and agreements with local YMCAs, providing administrative support as needed.
- Federation Strategy Support: Assist in strategy coordination, including tasks like organizing meetings and preparing reports.
Requirements
- Proven experience in project coordination
- Strong communication and organizational skills
- Ability to manage data, reporting, and relationships effectively
Why this Opportunity is Exciting!
- This is an exciting opportunity to contribute meaningfully and bring a positive impact to young people and communities through the YMCA network. For example: There’s a wonderful new project which will allow YMCA to support more people during the cost-of-living crisis and you’ll help by liaising with local YMCAs, collating impact data which provides oversight to the project’s success.
- You’ll be crucial in supporting the overarching YMCA strategy by co-ordinating actions from working group meetings.
- You’ll be central to the strategic planning process, helping YMCA to tackle the issue of youth homelessness.
- You’ll work across the federation and the wider fundraising team giving the opportunity to collaborate with so many wonderful colleagues across multiple disciplines.
- The sheer variety of the role affords an incredible opportunity to learn and the scope for career development is vast!
What Next?
Please apply! We would love to read your cv and one page cover letter which should outline why you would be a great appointment for YMCA England&Wales.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
Are you a people person with an analytical mind? Do you have data and income processing experience? If so, this is the perfect role for you.
Salary: £31,410-£34,000 (FTE) per annum, depending on experience
Hours: 35 hrs FTE
Place of work: Hybrid/Flexible/Hatfield (minimum of 2 days per week in the office)
Join Our Team!
We are looking for someone who is passionate about making a difference to the lives of the Crohn’s & Colitis community. You would be joining an experienced and friendly team and you will help provide excellent customer experience to our supporters through building excellent relationships via a variety of communication channels.
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ongoing ambitious plans, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
Role Overview
As a member of the Supporter Engagement Team no two days will be the same. You will be essential in helping us improve the lives of those living with Crohn's and Colitis by offering fantastic supporter service and ensuring our members and fundraisers feel valued and keen to continue to support!
The Supporter Engagement Officer plays a pivotal role in achieving this. By taking a lead in the day to day management of the income processing and membership arm of the team ensuring all income is processed quickly and accurately and supporters are thanked efficiently.
About You
You will have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner.
You will be experienced in supervising staff or volunteers and be an effective and approachable networker with a proved track record of building excellent relations with all stakeholders, using high levels of tact and sensitivity when needed.
You'll need strong written and verbal skills and the ability to adapt your style depending on the audience. You'll also be effective at managing challenging situations and competing priorities.
You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required.
You will also have experience of working with databases to produce reports and insights, as well as the managing the handling of cash and finance processes.
Experience of Microsoft office is essential, as well as high levels of accuracy and attention to detail.
If you are committed to our values of ambition, compassion and team-working and like the sound of our role, then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion. Most importantly you will be people focused, and passionate about achieving our vision and mission, by making a difference to those living with Crohn’s and Colitis.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
How to apply
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Natalie Wood, Supporter Engagement Manager.
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.
Closing date: Monday 28th October 2024 – 9am
Please note: no applications will move forward within the recruiting process without a supporting statement.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.