Community Fundraising Manager Jobs

JOB PURPOSE

We are looking for a confident communicator for the permanent role of Communications Coordinator, within our Communications team. 

Reporting to the Senior PR Manager, the Communications Coordinator is a key member of the team, providing support across all the charity’s communications activity. 

The Communications Coordinator provides key support such as content research and creation, and assisting with PR campaigns, events and digital communications (social media and website). They also provide key administrative support for the Communications area, to help deliver reporting, tracking and compliance.

The individual will have the opportunity to gain experience across multiple communications, awareness raising and fundraising activities, helping to connect our supporters and new audiences with the refugee cause and UK for UNHCR’s work.

WHO WE ARE AND WHAT WE DO

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING  

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have a Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBLITIES  

The Communications Coordinator will support the planning and delivery of communications activity as required across all aspects of communications. This includes:  

• Providing administrative support for the Communications effort, including tracking and compiling results, internal communications, digital asset management and event logistics.
• Coordinating the team’s consent tracking and records for content and Storytellers (case studies).
• Working with colleagues in Digital Communications to respond to community enquiries on the charity’s social media channels.
• Sourcing stories and creating and uploading content for editorial channels. 
• Helping to develop UK for UNHCR’s digital influencer outreach.
• Assisting the team with image and footage research to support project-specific communications and editorial channels. 
• Researching stories, statistics and other material relating to UNHCR’s relief work and other areas to support communications activity.
• Working directly with UK-based Storytellers (case studies) and refugee organisations to support communications activity.

Please note, the above list is not exhaustive, and the successful candidate may be required to perform duties that are not detailed above. 

PERSONAL ATTRIBUTES AND EXPERIENCE 

Essential Skills/Knowledge

• Ability to juggle and prioritise multiple tasks, and meet deadlines within a collaborative team environment.
• Good attention to detail, strong ability to proof-read and pick up inconsistencies.
• Able to demonstrate flexibility and willingness to achieve results.
• Confident in using and learning how to use various digital platforms such as social media channels and image research libraries.
• Strong communication (written and verbal), presentation and interpersonal skills.
• Proficient in Microsoft Word, Excel, PowerPoint, SharePoint.

Desirable Skills/Experience

• Experience of, or a passionate interest in refugee or broader charity sector, or in communications, and the drive to further their fundraising and communications knowledge. 
• Experience using CMS platforms.  

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing, agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive and inclusive environment, where your work will be recognised and appraised.

What else? 

Wellbeing

• 28 days’ leave per annum plus bank holidays (pro-rata). 
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases. 
• Office wellness perks. 
• Discount on gym memberships.
• Hybrid and Flexible Working. 
• Staff socials. 

Financial

• Pension scheme with an employer contribution of 8%. 
• Non-contributory group life assurance scheme 
• Non-contributory Income protection scheme. 
• One-off contribution towards homeworking set up. 
• Enhanced maternity, paternity, shared parental, and adoption pay. 
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities. 
• Individual training budget. 

HOW TO APPLY 

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. 

Closing date: 27th January 2025

Interviews date: Week commencing 3rd February 2025 

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal.  We will make every effort to respond to your request for assistance as soon as possible. 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency. 

We are looking for an experienced Regional Development Coordinator, to lead the coordination and management of all aspects of the StreetDoctors operations within the Northern Region (North West, North East and Yorkshire), and to ensure our programmes are fit for the future.

We are an award-winning national charity which trains over 12,000 young people affected by street violence each year in emergency first-aid through a team of 350 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.

As the StreetDoctors lead for the Region, you will provide leadership in partnership development, volunteer management, the delivery of training and maintaining quality standards.

The key areas of focus include:

• To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
• To develop and manage engaged volunteers and youth workers and ensure their expectations are aligned to the organisation's objectives and provide the best volunteering experience possible.
• To ensure the quantity and quality of training sessions and projects meet the required targets and new opportunities are maximised.

At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.

Responsible to : Chief Executive Officer (CEO)

Responsible for : Client facing teams including domestic and sexual abuse support workers, helpline, counselling, safe accommodation and children’s teams. (Direct Reports: 6)

This post is open to women only  under the Equality Act 2010 pursuant to Schedule 9, Part 1.  We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability.

About Pathway Project

We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire. We offer a range of support services and run two refuges in confidential locations. We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear. Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year. We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice. We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us. We believe in working as a cohesive team and are service user led. Our helpline is access to all and is open 24 hours a day, 365 days a year.

Why work for us?

Pathway Project is an inspiring  place to be, we are a charity with big ambitions and huge energy. We are currently evolving a bold new strategy and a passion  for excellence in service delivery. Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans. It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority  or under-represented groups.

We offer the following benefits:

• 25 days paid leave plus statutory holidays (pro rata)
• A competitive pension scheme
• Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families

We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.

JOB SUMMARY

Taking overall responsibility for the delivery of a compliant and effective operation, she will provide direct line management for the Pathway Project domestic and sexual violence support, outreach and helpline teams. She will be responsible for the delivery of high quality support within the safe accommodation sites and excellent quality of service within Pathway Projects counselling provision. She will have a focus on excellence and understand the drive for continual improvement and increased performance. She will collaborate with colleagues to drive the development and maintenance of networking and fundraising links within the local community. She will support the CEO in her leadership and development of the organisation. She will be expected to demonstrate the Charity’s values by working positively as part of a team, delivering vital high-quality services to service users, and creating a working culture where all are valued and encouraged.

DUTIES OF POST

1. STRATEGY, PLANNING AND CONTROL

a. To contribute to the setting of long-term Objectives, along with the CEO & Board.

b. To implement and deliver the strategic plan for the operation, adhering to regulatory and financial controls.

c. To ensure the Charity is operated to best practice standards, adhering to regulatory and financial controls. Highlighting to the CEO risk which could cause harm to the ongoing operation of the Charity.

d. Ensure Pathway Project remains responsive to the needs of its service users, staff and trustees and can demonstrate the value of the services provided and the impact of its work.

e. Be an expert on matters relating to Domestic Abuse, and best practice in supporting end users.

2. FINANCIAL MANAGEMENT

a. To be accountable for the delivery of the operation, within defined financial criteria, including business plan & cash flow targets.

b. Support the CEO in providing oversight on the wider financial performance of the Charity.

c. To understand the income generation strategy and collaborate to develop it as required.

d. To support the CEO in the sourcing of funding opportunities and complete any required applications and any required data returns as per funding guidelines.

3. GOVERNANCE

a. To work with the CEO to lead and manage the Charity in accordance with the articles of association and in line with the obligations of the Charity Commission.

b. To support in the development of a best practice operating infrastructure, to allow the Trustee Board to fulfil its statutory responsibilities and exercise effective control.

c. To maintain up to date policies and procedures.

d. To provide support and guidance to the CEO in all aspects of the running of the charity.

e. To ensure accurate record keeping and data security

4. LEADERSHIP

a. To provide role model leadership to the Pathway Project, embodying the charity’s values and behaviours.

b. To ensure robust recruitment and training processes are in place.

c. To provide continuous development to, and performance management of the team, ensuring the highest standards are delivered.

d. To monitor and manage the quality of service delivery.

e. To work with the team, CEO and Board to provide a safe, and motivating work environment.

f. To provide line management to all staff who deliver client facing services including domestic and sexual abuse teams, safe accommodation team, counselling team and children’s services.

g. To recommend improvements in the management structure of the teams, including consideration of the overall delivery to budget.

h. To ensure all HR records and practices are maintained, utilising the support of external HR resource where required.

i. To ensure monthly supervisions are completed including assessment of case management on OnTrack.

j. To work with Head of enabling services to ensure volunteer contribution to the client based services is maximised.

5. COMMUNITY ENGAGEMENT

a. To support Pathway Project in the maintenance and development of community links and fundraising opportunities.

b. To link into the Head of enabling services around income generation and the development of a Community Fundraising Group supported by volunteers.

c. To support Pathway Project CEO, managers and Community Engagement Worker with driving Pathway Projects social media agenda in order to build community support.

d. To be Pathway Projects front facing liaison for community fundraising and support.

e. To attend meetings, as and when appropriate. including out of normal office hours if necessary

6. GENERAL MANAGEMENT AND ADMINISTRATION

a. To arrange outreach team/staff meetings which positively support the team.

b. To attend management meetings, and where required, Board or Sub Board meetings.

c. To take part in the equitable recruitment of new staff, to deploy existing staff effectively and to motivate and manage the activity of staff ensuring that they effectively contribute to the achievements of Pathway goals and to their own personal development .

d. To participate in the on-call management rota for accommodation support when covering for staff absence or sickness.

e. To help support the continued use and development of OnTrack case management and database system throughout Pathway Project.

f. To ensure the Pathway maintains strong links with local agencies and helps support the domestic abuse agenda through sharing of data and attendance at meetings.

g. To deputise for the CEO where required, alongside other management.

h. To lead on operational projects for the organisation as the main point of contact and oversee work that needs completing, e.g. maintenance of building, service contracts alongside the Finance Manager.

7. OTHER DUTIES

a. To participate and contribute as a senior member of staff towards the development of the Pathway Project.

b. To attend and participate in all relevant meetings, including feeding back to management and trustee meetings and the AGM.

c. To represent Pathway Project and the work it does with external agencies, including written reports and presentations.

d. Carrying out any other task that may be required from time to time in the interests of the effective administration and development of the project, including participating in training and delivering presentations.

e. Ensure that all responsibilities are undertaken in an effective, ethical, and appropriate manner, meeting the standards of Pathway Project.

f. Maintain effective networks with all principal supporters and stakeholders. To actively seek opportunities to expand and promote the role of Pathway within the local community.

g. Undertake any other duties that may reasonably be required from time to time.

Person Specification

Essential

• Demonstrable experience of working in the domestic abuse charity sector and expert knowledge of the domestic abuse sector 
• Experience in managing teams at a high level with strong team building and leadership skills 
• An understanding of compliance and continual service improvement to ensure quality assurance and service improvements 
• Experience of or a good understanding of Funders, reporting structures and the expectations placed on charities by funders 
• Excellent written skills, with experience of writing reports, guidance or briefings specifically for Trustees or Director boards. 
• Excellent administrative, organisational and time management skills, with demonstrable experience working in a fast-paced environment with competing deadlines. 
• Experience of working in an environment with confidential data 
• The ability to lead teams to demonstrate excellent customer service delivery for all stakeholders, clients and partners. 
• Understanding and experience of partnership working in a multi-agency, multi-disciplinary setting. 
• Ability to use your initiative and judgment in dealing with colleagues, partner agencies or trustees without direct supervision 
• An understanding that in small charities we often “roll up our sleeves” and support other areas to reach a team objective.
• An understanding of and a commitment to equal opportunities in employment and in-service delivery. 

Location: London (remote working within the UK is possible)

Hours: Full-Time or Part-Time (5 or 4 days per week)

Remuneration: £42,000 - £45,000 depending on experience 

Contract: We are recruiting for 2 roles Permanent & Fixed term (12 months)

Reports to: Grant Manager or Head of Grants 

About FILE

The Foundation for International Law for the Environment (FILE) was set up in 2018 to be the major philanthropic re-granter scaling up legal action globally to tackle the climate and the biodiversity crises.

We work as movement enablers, campaign strategists, and impact funders, using the law in pursuit of three interconnected system-level goals:

• Reducing net greenhouse gas emissions to protect the climate
• Safeguarding nature
• Delivering climate and environmental justice

We pursue these goals not just by supporting legal action directly. We believe in growing the strength of the climate and biodiversity legal movement globally, and in enabling people and movements to use legal action to shift narratives.

As movement enablers, campaign strategists, and impact funders, we at FILE do not ourselves bring litigation. As a regrantor, FILE is not an endowed foundation, but rather we engage in fundraising to secure resources to support our partners globally.

The Role

The Grants Coordinator will play a key role within the Grants Team, a growing team at FILE.  This role will work closely with the Grants Managers and Heads of Grants across key FILE portfolios to ensure that programmes and partnerships are delivered at pace and to schedule. Whilst initially this is largely an administrative role, it is an opportunity to gain an insight in the workings of an international philanthropic organisation focused on systemic change through partnerships with a variety of outstanding legal strategists and NGO partners.

As Grants Coordinator, you ensure the quality of FILE’s grant-making processes and provide support to the Grants Managers and Heads of Grants during the entire life cycle of a grant. As well as working closely with the Grants Team, you will be working together with all the relevant stakeholders at FILE, i.e., grantee partners and our colleagues in finance, legal strategy, impact & learning and operations.  

This is a unique opportunity to support world-leading non-profit partners in delivering strategic legal interventions to impact.  We are looking for a candidate who is excited at the prospect of working for a dynamic and fast-growing organisation with a mission to solve the climate crisis. 

Key Responsibilities

• Grant administration – support the internal processes of contracting, payment approvals and tracking financial disbursements. Lead on grantee communication regarding payments and reporting. 

• Ensure timelines and the approval process for grants and contracts run to schedule, ensuring all relevant information is presented to senior FILE team colleagues and decisions are documented. 

• Ensure grant data and documentation is up-to-date and filed appropriately, including input into FILE systems as required. 

• Perform data capture and maintain database records. Support the management of FILE’s key grants database, including supporting development and revision of database processes, structure and workflows. 

• Regular communication with applicants and grant holders, particularly when supporting the due diligence process for applicants. 

• Collaborate with the Grants Manager on annual planning, grants development, in-life grants management, pipeline planning and partnership building with partners. 

• Work up to managing and holding relationships with partners for a small number of grants. 

• Performance & outcome monitoring – support the Grants Manager to effectively monitor the progress and outcomes of projects and grants together with the Legal Strategy and Impact and Learning teams. This will include the scheduling of reporting requirements, and supporting the evaluation, impact and learning processes.

• Support other portfolio teams if required and time allows.

Key Competencies  

• Ability to work unsupervised, a motivated self-starter, with robust problem solving, administrative, multi-tasking skills and is good on follow-through.

• Excellent analytical and quantitative skills, with the ability to assimilate and digest large volumes of information. 

• Strong attention to detail and strong organisational and project management skills, with the ability to manage workload effectively and to work with changing priorities and time pressures. 

• Ability to occasionally adjust working hours to fit with multiple time zones as required. 

• Strong written and communication skills.  You will be able to present information in a compelling way through proposals, memos and PowerPoint presentations.

• Ability to communicate effectively with people from different cultures and backgrounds 

• Desire to contribute to new ideas and ways of working to develop improved models, processes and use of technology in grant-making.

• Outstanding partnership management skills, with the ability to support and establish highly collaborative internal and external partnerships.

• Experience with databases/grant-management or CRM systems highly desirable 

• Financial and budget management skills desirable but not necessary. 

• Ability in French and/or Spanish desirable but not necessary. 

About you

• Works unsupervised, with robust problem solving, administrative and multi-tasking skills
• Is good on follow-through – completes with consistency and to high standard
• Excellent analytical and quantitative skills, with the ability to assimilate and digest large volumes of information
• Strong attention to detail and strong organisational and project management skills
• Manages workload effectively and pivots around changing priorities and time pressures
• Strong written and communication skills
• Presents information in a compelling way through proposals, memos, and PowerPoint presentations.
• Communicates effectively with people from different cultures and backgrounds
• Contributes to new and innovative ways of working to develop improved models, processes, and use of technology in grant-making
• Outstanding relationship management skills, with the ability to support and establish highly collaborative internal and external partnerships
• Experience with databases/grant-management systems desirable but not necessary
• Financial and budget management skills desirable but not necessary
• A willingness to occasionally adjust working hours to fit with multiple time zones as required

Applications

We look forward to receiving your application. Please do ensure that your application details your interest in joining FILE, how your skills and experience match our vision for this position, and the contribution you think you could make to the our overall mission in this space.

This role is open for applications immediately, closing date 19 January 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role so encourage you to submit your application at the earliest opportunity.

Therefore, if you are interested, please submit your application as early as possible.

Working for FILE

FILE is a collaborative community of like-minded individuals who are passionate about climate, nature, and justice. Together, we share knowledge and experience to support our mission.

Individuals are empowered to work as both part of a wider team and individually to make impactful change and deliver to a high standard. Roles here are ideally suited to those who are highly flexible and happy to change and grow in line with the ever-changing challenges of the Foundation – those who are willing to get stuck in and make an impact.

FILE is committed to challenging inequality, valuing diversity in all areas of life.  We firmly believe that we are strengthened by the diversity of our staff.  We actively work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive.

Diversity & Inclusion

As an equal opportunities employer, FILE is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join FILE.

Chief Executive Officer
£45,000
Permanent
Mansfield
Full Time Monday – Friday

Harper Recruitment Group is thrilled to be partnering with a remarkable charity that makes a real difference in the local community. They are seeking an experienced and dynamic Chief Executive Officer (CEO) to lead a dedicated and passionate team, driving growth by identifying and seizing new funding opportunities.

As CEO, you will inherit a well-established, supportive, and motivated team, all committed to creating lasting socio-economic change in the region. This is an exceptional opportunity for an experienced CEO or Deputy CEO who is ready to make a tangible impact on people's lives. If you are looking for a leadership role in an organisation that places people at the heart of everything it does, this opportunity is one you won’t want to miss!

What will the role involve?

• Building and maintaining sustainable relationships with key decision makers and external organisations
• Identifying and securing funds through funding partnerships and grant making organisations
• Attending external meetings and acting as an advocate for the charity sector
• Overseeing the budget, creating and presenting financial reports and forecasts
• Ensuring the board of Trustees remain well informed of key developments
• Light line management of a small team, promoting a positive, trust-based work culture

Who are we looking for?

• Previous experience in the Community and Voluntary sector advantageous
• Experience working in a not-for-profit and/or 3 rd sector organisation essential
• Knowledge of funding routes and grant application processes
• Budget monitoring and reporting skills – MS Office Word/Excel
• Natural relationship building skills with a professional and approachable nature
• Collaborative and positive leadership based on inclusivity and trust
• Sense of humour!

What’s in it for you?

• Vibrant, welcoming culture based on trust and respect
• Working as part of an established team of likeminded, passionate and caring individuals
• Opportunity to “give back” and make a genuine difference
• Significant influence in the growth trajectory of the organisation
• Associated company benefits

Apply NOW to avoid disappointment! Due to the large volume of applications, we receive, we are unfortunately unable to contact all candidates. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

About Harper Recruitment Group:

Harper Recruitment Group has been offering high-quality recruitment services across Nottingham, Derby and the wider East Midlands since 1987, specialising in recruiting business support professionals of all levels on a permanent, contract or temporary basis.

Looking for something different? Visit our website today for a list of live vacancies.

This is an exciting and challenging position, which will be pivotal in growing the acquisition programme as part of our 5-year strategy. Working closely with the rest of the A&W team and wider stakeholders, such as the Communications team, media and creative agencies, you'll help to optimise acquisition activity as we scale up investment in this area. This is an opportunity for someone to help make a real difference to a varied programme using a test and learn approach. 

In addition to leading DRTV, this role also involves delivering a variety of other important activity as required, such as inserts and welcome journeys. There are opportunities to turn your hand to a range of channels and product promotion as we aim to scale up channels such as inserts. 

Criteria 

We’re looking for an enthusiastic and highly organised individual with excellent communication and analytical skills. You’ll enjoy looking for ways to optimise all elements of campaigns from creative, content and media testing and able to act as a key point of knowledge in this area. Experience of DRTV is required, with an understanding of individual giving fundraising KPIs, including in relation to: DRTV, print, telemarketing, email and landing pages. You will be confident working with data with attention to detail and accuracy, from briefing data criteria for emails to using excel to review and share results. You will also be able to engage wider stakeholders in our acquisition testing plan development, providing clear regular communication to update on progress and learnings. 

Most importantly, you’ll be keen to deliver insight and audience-led, best in class fundraising campaigns to help Brooke realise an ambitious acquisition growth programme.` 

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke. 

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you. 

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible. 

Closing date: 19th January 2025 (this role may closed early depending on the response) 

RIVET is a new social enterprise bringing together brands, influencers, and NGOs to fund and amplify youth-led social change. With 100+ years of experience elevating young changemakers, RIVET’s founders have seen firsthand that young people don’t lack talent or imagination; they lack access to resources.

In response, we have created the world’s first micro-finance platform focused on young social innovators, funded by youth themselves. This engine will transform young people’s everyday purchases into philanthropic power for their generation’s ideas to change the world. Created by, for, and with young people, RIVET represents the largest investment in youth-led social change. Ever.

As RIVET’s inaugural Director of Donor Engagement, you will help build and then lead the stewardship implementation for our 70+ major donors who serve on our Leadership Council, Youth Impact Council, and Youth Impact Fund, providing them with a meaningful experience that reflects our shared values and desired impact. RIVET’s operating budget is $2.5M, with most of that currently coming from philanthropic support. Our four-year sustainable business model strategy reflects an increasing reliance on brand revenue. The Director of Donor Engagement plays a critical role in helping us secure the capacity building funds needed to help the RIVET rocket get into orbit in the meantime. Your success is largely defined by donors renewing and deepening their support, and increasingly serving as an engine for RIVET’s expanded global impact. 

We are looking for an empathetic and organised woman* with excellent communication skills to join our small but thriving, team as a Centre Coordinator. You will be responsible for answering incoming calls, monitoring our email inbox for enquiries and referrals and welcome service users to the women's centre. Additionally, you oversee the office facilities and inventory and work closely with the Centre Manager to assist with ad hoc administrative duties. You will also work alongside the Development Manager and our Treasurer trustee to manage donor databases. We are a team of feminists and the ideal candidate would be passionate about ending gender-based violence and being part of a collaborative, close-knit team working to support women in our community. 

* Occupational Requirement (Equality Act 2010, Schedule 9 Part I) applies

Please note we are unable to provide visa sponsorship

To apply, please submit a CV and cover letter to be considered for this role.

Trust Officer

Contract: Permanent, full time, 35 hours per week

Salary: £33,233 – £34,894 per annum with excellent benefits

Location: London, UK

Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

About WaterAid:

Want to use your skills in high value fundraising to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?

We need passionate, creative and dedicated people to work with us to achieve this goal. In return, you will be encouraged and empowered to be your very best. Together, we will make a bigger difference.

Join WaterAid as Trust Officer to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:

The WaterAid UK Philanthropy and Trusts team is a dynamic and ambitious group of 15 people who are committed to building WaterAid’s most significant relationships with philanthropists and trusts. The team has been earmarked as an area for growth under our UK Fundraising Strategy, so now is an exciting time to join, helping to shape our team trajectory and achieve our vision!

About the Role:

As Trust Officer, you will both work with existing trust supporters of WaterAid as well as recruit new donors to our cause. You will collaborate with colleagues in the UK and across the world to develop compelling proposals and reports, provide excellent bespoke stewardship, and meet with donors to understand their motivations and cultivate mutually beneficial relationships.

In this role, you will bring experience of working with high value donors and an energy to work collaboratively and be a strong advocate for WaterAid’s work with a trust audience.

Stewardship of existing Trust Partners (30%)

• Implement the highest standards of donor stewardship to effectively and creatively manage a varied portfolio of WaterAid’s trust and foundation partners with a propensity to give between £25k-100k per annum and other non-financial support.
• Build excellent working relationships at all levels within trusts and foundations, including with senior staff and trustees in order to influence decision-making.
• Develop and implement stewardship plans for all relationships within the Officer portfolio, delivering against a personal income target. This will include producing engaging communications, organising meetings with trusts and making full use of WaterAid events as appropriate for different donors.

Development of new Trust Partnerships (50%)

• Proactively drive forward opportunities with trusts with a propensity to give between £25k-100k per annum who don’t currently support WaterAid, bringing them on board.
• Collaborate with Trust Team colleagues and our Prospect Research function to map funder networks and identify new funding opportunities.

Team systems, coordination and strategy (20%)

• Maintain and utilise our CRM database to manage account information and monitor donor performance in line with data protection regulations.
• Support the Trust Team as a whole with research and administration tasks as and when required.

About You:

To be successful, you’ll need: 

• Excellent communication skills including the ability to write accurately and persuasively, tailoring information to produce high-quality and compelling proposals, reports and presentations.
• Proven ability to build and maximise relationships with donors.
• Excellent cross-team working, with the ability to gain buy-in and cooperation from colleagues both in the UK and overseas.
• Excellent numeracy skills and attention to detail, ability to analyse and prepare budgets, forecast donor income and report on results.
• Organised and methodical approach to plan and deliver against a varied workload, managing competing priorities under your own initiative and to strict deadlines.
• Experience in handling objections and negotiating successful, mutually beneficial outcomes for internal and external relationships.
• Experience of and an ability to use a Customer Relationship Management (CRM) database to extract data to inform management decisions.

View full job description.

Closing date: Applications will close at 23:59 on 2nd February 2025. Availability for an interview is required the week commencing 10th February 2025.

How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV. 

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment:

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Database Executive

Location – Stanmore (hybrid role - 3 days per week office based)

Salary - £26,000 to £28,000 per annum dependent on experience

Hours - 35 hours per week 

Start Date - February 2025

Are you passionate about enhancing supporter experience and ensuring data excellence? Do you have Raiser’s Edge or charity database experience? Join Norwood as a key member of our Fundraising and Community Engagement department, where you'll play a crucial role in providing exemplary database and data services. We aim to keep our supporter information up-to-date, relevant, and meaningful, and we need your expertise to make this happen.

Benefits at Norwood include:

• The opportunity to work for a leading UK charity
• Competitive salary & benefits package
• 21 days annual leave plus 8 bank holidays and Jewish festivals where they fall on a working day and work is not permitted (FTE)
• 1pm finish on a Friday
• Workplace Pension Scheme: Plan for your future with confidence.
• Employee Assistance Programme: We care about your well-being.
• £300 When You Introduce a Friend: Spread the word and reap the rewards.
• Free Eye test & Eyewear allowance
• Access to ‘Blue Light’ discount scheme
• Cycle to work scheme
• Excellent career progression pathway

Key Responsibilities:

• Continuously reviewing and updating our database and data processes
• Assist the Head of Donor Support Services with data entry, processing, and data manipulation.
• Carry out data cleaning and database health-checking processes, ensuring that data is regularly cleaned and that duplicate supporter records are merged.
• Support the department in their use of the Raiser’s Edge database and keep training guides up to date to ensure best practice use of this resource.
• Improve and develop new processes for the use of data to support the fundraising strategy.
• Assist the Head of Donor Support Services with analysis, insight, and reporting of fundraising data.
• Import all electronic data from various sources to the database using Import’omatic and Raiser’s Edge import functions.
• Prepare data for fundraising marketing and communications and monitor email bounce-backs and out-of-office messages to keep supporter records up to date.
• Ensure data used for fundraising complies with Norwood’s GDPR and direct marketing policies and ensure adherence to the Fundraising Regulator Code of Practice.
• Utilise good communication skills, both verbal and written, to build relationships with stakeholders and donors.
• Provide support for emerging priorities, as agreed with your line manager, for example, assisting colleagues in the Donor Support Services team with data input during and after fundraising events and appeal launches.
• Assist at evening or weekend fundraising events, including the Annual Dinner.
• Be an active member of the Fundraising and Community Engagement department and work on any other initiatives as required.

Essential Experience / Skills

• Advanced user of a database or CRM.
• Experience as a data administrator or similar role involving manipulating data
• Experience of using Raiser’s Edge or a similar charity database
• Some experience of running queries and reports and exporting data
• Some experience of running data health routines
• Proficiency in Microsoft Excel to an intermediate level
• Understanding of relational databases
• Excellent IT skills and analytical mindset

Desirable Experience / Skills

• Experience of working in the charity sector
• Experience of writing process guides or other user documentation
• Experience of training or supporting system users
• Knowledge of ImportOmatic
• Working with volunteers
• Knowledge of the Fundraising Regulator Code of Practice

If this opportunity interests you, please press apply and our Recruitment Team will be in touch.

If you are interested in this role, please apply and our Recruitment Team will be in touch. 

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Due to the high number of candidates who apply to our roles at Norwood, please note we can only provide feedback following an interview, if shortlisted.

We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services. 

About the role

You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.

You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.

You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.

What you'll do:

• Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.
• Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients. 
• Work flexibly across the service responding to enquiries through a range of channels.
• Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.

What you'll bring: 

• Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate  the health and social care system 
• Experience and understanding of safeguarding and your role in keeping clients safe and  implementing organisational policies and procedure
• Ability to be calm and use emotional intelligence in challenging casework
• Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems
• The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally 

You must live in the area you’re applying for in order to carry out this role. 

Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.

Interviews for the role will be held w/c 03 February. 

We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

The successful candidate will be required to: 

• live in the area specified, and be able to travel freely and flexibly throughout the area and occasionally further afield without reliance on public transport
• Preferably hold a full driving licence
• provide occasional cover on Saturdays and/or Bank holidays
• provide their own broadband service with a minimum download speed of 2Mb 

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

What you will be doing

1. Lead the strategy and development of the messaging programme, which sits within the Comms Hub.

2. Monitor the wider political discourse and develop an analysis of the framing challenges and opportunities for progressive campaigners and communicators. This will include proactively identifying media moments (e.g. political and economic events, extreme weather moments) to amplify key messages and mobilise spokespeople. 

3. Write regular rapid response messaging guides on breaking news stories and topics, (which include framing principles, key stats, common questions and responses and a round-up of public opinion); present messaging guidance and do active outreach to ensure the guides get widely used. 

4. Collaborate with spokespeople to turn messaging guides into key media lines that can be used in a variety of broadcast and media in reactive and proactive settings, this will include providing 121 coaching and support. 

5. Manage the messaging training offer within the hub, including delivering messaging training to the Spokesperson Network, designing and holding messaging sessions, working with messaging trainers and delivering regular messaging training. This will include our Messaging 101 course, drawing on the Race Class Narrative and global messaging training, which we run in collaboration with international messaging experts. 

6. Lead NEON’s approach to narrative research, this will include commissioning research, such as public opinion polling and focus groups, and carrying out and synthetising research in-house.

7. Support and coach relevant organisations in our networks on their messaging, comms strategy and how to most effectively communicate their campaigns. 

8. Play an active role in the wider Comms Hub, working with our press officer network and spokesperson network, attending and feeding into key delivery across the organisation and supporting the Director with overall strategy to make the Comms Hub a cohesive overall team 

9. Oversight and control over Messaging Programmes finances and fundraising strategy

10.Play an active part in the whole NEON team, contributing to organisation-wide plans 

Job title: Programme Admissions Officer

Location: Hybrid work with 40% from Breaking Barriers’ office in London, Manchester or Birmingham

Salary: £25,000-£28,000 (London), £24,000-£27,000 (Manchester or Birmingham)

Hours: Full-time (37.5 hours per week), part-time considered

Overall purpose

The Programme Admissions Officer will be responsible for processing student applications, including conducting initial calls, checking eligibility and signposting where applicable. They would then flag new applicants with the relevant programme. This role is the gateway to accessing our services.

Key responsibilities 

We are a fast-growing charity that prides itself on its flexibility and responsiveness, and as a result your responsibilities may change, develop, and grow according to the needs and development of our programmes.

• Monitoring and processing new and incoming applications, which includes:
  • Conducting initial calls with new applicants to determine their individual pathway and eligibility for Breaking Barriers’ programmes
  • Prioritising students according to Breaking Barriers’ eligibility criteria and flagging with relevant programmes in order to support enrolments
  • Providing university and career guidance and advice
  • Providing learning plans for all professionals aiming to requalify
  • Providing guidance on the support they can access whilst on the waiting list for our programmes
  • Providing signposting for any students/clients needing additional support
  • Flagging any serious welfare concerns with line manager and/or the Safeguarding Team
• Ensuring all information is accurately recorded on Salesforce for new and existing Breaking Barriers’ clients
• Performing any Salesforce admin for the programmes as and when required
• Working with management to improve and enhance enrolment processes where necessary

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Saturday 15th February. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

We are seeking to recruit a passionate and hardworking new Marketing and Communications Executive, to oversee our communications strategy and help develop the organisation during an exciting period of growth.

Reporting to: CEO

Location: Remote

Working Hours: Part-time, 16 hours per week (working days are flexible)

Salary: £25,000 pro rata (based on a full-time equivalent 37.5 hour week)

Contract Length: One year, fixed term (with the potential to extend based on available funding)

Restrictions: Must have the right to work in the UK

This is a 16 hour a week role which would be perfect for someone looking for a flexible job that makes a big social justice impact. This would suit someone with family responsibilities or who is studying a part time masters course for example, who needs a job role that fits in around their other commitments. You could work it full time over two days or part time over 3, 4 or 5 days a week.

You will be joining a wonderful team in the UK and Uganda. We currently have two paid staff (based in London and Bournemouth) and a variety of volunteers in the UK, plus a team of 26 staff in Uganda. Your views will be valued and you will get the chance to work together within our team to problem solve and suggest ideas to improve our programmes at every step of the way.

S.A.L.V.E. International is a small International Development partnership charity registered in the UK and Uganda. Our ethos is “Support And Love Via Education”. We support children living and working on the streets of Uganda, and their families, to have a brighter future.

At S.A.L.V.E. we believe:

- No young person should have to live or work on the streets

- Young people who have lived and worked on the streets deserve the chance to fulfil their potential

- Young people on the streets should have trustworthy, supportive adults around them

We are looking to recruit a new Marketing and Communications Executive who believes in our vision that there should be “No Street Called Home” for children living on the streets in Uganda and who wants to help us to grow this impact and further change children’s lives.

Job Purpose

- To design and deliver our communications plan, to a high standard.

- To design and deliver our supporter care plan

- To support volunteers of a wide variety of skill sets to help S.A.L.V.E. to better achieve our aims and objectives in a variety of roles.

- To work collaboratively with, and offer support to, the rest of the UK team, to best meet S.A.L.V.E.’s aims and objectives.

- To work with the S.A.L.V.E. team as required, developing and improving our existing programmes of work to best benefit our service users.

- To raise awareness of the work of S.A.L.V.E. International and be an ambassador for us in the community.

Key Activities

The following activities are intended as a guide to the main responsibilities of the post and are not an exhaustive list of duties and tasks. To carry out these activities you will be working together with and given support by the CEO. The post-holder may be required to undertake other duties that are not listed below, at the direction of their manager. The job description may be amended from time to time after consultation with the post holder.

- Design and deliver the communication plan of the organisation. This will include administration of:

• Website
• Social Media channels
• Newsletters
• Campaigns
• External comms and brand development

- Administration of our Supporter Care Programme. This will include:

• Being a dedicated point of contact for Community Fundraisers
• Regular comms with new donors and regular givers
• Developing campaigns to attract new supporters

- Supporting the UK team, as required. This will include:

• Supporting the CEO on a variety of projects at different times in the year (eg. working on our annual report, preparing papers for board meetings, preparing assets for a supporter event etc.)
• Supporting the Development Manager with fundraising bids, including design work and proof reading.

- Managing communications volunteers in the UK to help to build the capacity of the organisation.

- Supporting with general organisational admin, as required.

- Working with the S.A.L.V.E. team to deliver on our strategic plan. Contribute to its review and improvements over time to maximise the organisation’s impact with our service users through regular evaluation and learning reviews where required.

Requirements

In order to be considered for this post, you will demonstrate that you already have:

Skills:

Essential

· Ability to inspire and share the story of our work to our supporters.

· Excellent written and oral communication skills.

· Excellent organisational skills.

· Excellent attention to detail.

· Well organised time management, forward planning and implementation skills.

· Ability to work well with other team members across the world in person and remotely.

· Able to work on own initiative, under pressure and to tight deadlines.

· Ability to learn quickly

Experience:

Essential:

· Educated to degree level or above.

· Demonstrable communications work experience: minimum 2 years.

· Excellent IT Skills including a wide range of software packages such as Excel, Word etc

· Experience of using design software packages such as Canva (preferrable)

· Familiarity with commonly used social media platforms (Facebook, Twitter, Instagram, LinkedIn).

· Demonstrable experience of website administration (Wordpress preferred)

Desirable:

· Marketing qualification at either degree level or with recognised body e.g. Chartered Institute of Marketing.

· Experience of completing a website redesign/relaunch

· Experience in using a customer data platform for customer records such as Beacon (preferred).

· Video, photography and editing experience.

· Knowledge of Uganda and its culture, particularly if you have spent time there.

· Knowledge of international development, homelessness, social entrepreneurship, social work and/or addiction.

· Experience in producing commercial content for social media to build engagement with an audience.

· Experience in managing people, especially volunteers and delegating tasks.

Special Circumstances

This post has the following special circumstances:

· Willingness to travel across the UK when necessary.

· Willingness to work some unsociable hours.

(Please note:  if you have difficulty meeting these conditions because of a disability or family circumstances the appointing manager will discuss it with you in order to see whether it is possible for reasonable adjustments to be made to the job or working conditions)