Community Engagement Officer Jobs

In this multifaceted role, you'll be responsible for both content creation and supporting unpaid Carers to become digitally connected. You will manage and create engaging content for our social media platforms and website as well as maintain the charity’s website, ensuring it stays updated, accessible, and reflective of our mission. 

You will conduct digital assessments for Carers to determine their needs—whether they require devices, internet access, or digital skills training and provide 1:1 support to help Carers navigate the digital world with confidence. 

Additionally, you will lead group training sessions on topics such as basic digital skills, using online services, and staying safe online. 

About Us

Hibiscus Initiatives is a passionate, women’s organisation, delivering high impact advocacy and advice services for more than 35 years to those at the intersection of the Criminal Justice and Immigration systems. As an organisation, we have distinct expertise in working with Black and minoritised women in prison, in the community and in immigration removals centres.

Our holistic and trauma informed approach makes a real and lasting impact on women's lives. We aim to make a difference within the criminal justice and immigration systems too by working with women and amplifying their own voices, so their experience is recognised by those making policy decisions

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.

Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles.

We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities and offer wellbeing classes and activities, clinical supervision, an Employee Assistance Program and other benefits to support staff wellbeing.

This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.

About the Role

We are now recruiting for a Fundraising and Grant Management Specialist to support the Senior Leadership Team in developing and implementing Hibiscus’ Fundraising & Partnerships Strategy.

The successful candidate will be motivated and passionate about the rights of migrant women affected by the criminal justice and immigration systems, and will workThis post holder will identify and plan funding approaches in support of the organisation’s aims and objectives. They will manage current funding relationships whilst developing strong relationships with new funders who can support the charity’s work long-term. The successful candidate will be responsible for managing a rolling programme of applications, planning compelling and targeted proposals in support of Hibiscus’ work and develop a fundraising database to track applications. This will involve exploring opportunities for Hibiscus to diversify its funding, working with SLT and the board to identify and cultivate strategically appropriate contacts. The post holder will also be responsible for ensuring stakeholder engagement by producing reports and updates for doners and trusts, facilitating the trauma-informed participation of Hibiscus’ service users in fundraising and establishing good working relationships with colleagues. They will play an active role in communicating relevant information to colleagues, and will work with colleagues to develop impactful, meaningful and data driven proposals.

The successful candidate be responsible for maintaining Hibiscus’ fundraising and development libraries, resources, and directories, including accurate records to monitor feedback. They will support the management of a case studies library, and work as part of the wider team, encouraging dialogue, promoting understanding and championing the work of Hibiscus.

[Please note: Successful candidates will need to have been resident in the UK for a minimum of 3 years to ensure the clearance process is authorised.]

Salary
 £30,500 - £34,000 *
*negotiable up to the mid-point of the salary band, depending on experience  

Team
Operations

Duration
12 months (possible extension subject to funding)

Hours
Full-time (35 hours per week)

Location
Hibiscus Head Office and across London, with flexible working arrangements considered.

Reporting to
Director of Operations

About You

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.

The successful candidate will be motivated and passionate about the rights of migrant women affected by the criminal justice and immigration systems, with successful fundraising experience and excellent writing, research, and stakeholder engagement skills. They will have a degree or equivalent qualification in a relevant field, and/or experience in developing and implementing fundraising strategies to a high standard.

The candidate will have strong written and verbal communication and presentation skills, be able to set personal priorities, objectives and deadlines while maintaining a focus on key organisational and strategic priorities. They will work effectively as part of a team and demonstrate significant emotional resilience and intelligence. They will be familiar with and confident navigating data protection in relation to fundraising, always ensuring their work is grounded in the ethos, aims and objectives of Hibiscus Initiatives and human rights in general.The successful candidate will be able to acquire new skills and demonstrate a strong commitment to learning. Political awareness and knowledge of political developments in immigration law and policy is desirable. They will demonstrate a commitment to Hibiscus' ethos aims and objectives, including having an intersectional and anti-racist approach to the work and a comprehensive understanding of one of more of Hibiscus’ key work areas.

Do you have a passion to make a difference to the lives of young people and local communities in the Essex, Kent and London areas? YMCA Thames Gateway Group is seeking a Director of Finance and IT to join our outstanding executive team, and to take a lead in ensuring that our work continues to create supportive and energising communities that are open to all, where people can truly belong, contribute and thrive.

Joining our team is an opportunity to be part of a global movement that is inclusive, diverse and forward-thinking. YMCA is the largest and oldest charity working with young people in the world. We are one of the 97 YMCAs in England and Wales, and we are one of the 10 largest.

We are dedicated to helping people reach their full potential in mind, body and spirit. We provide support to around 10,000 people in our local communities through a diverse range of services including supported and move-on housing; health and wellbeing activities; and childcare, youth and family work.

This is an exciting time to join YMCA Thames Gateway Group. Our turnover has increased from £3.5 million to £10 million over the last few years, and we are two years into a new five-year strategy focused on strengthening our YMCA branches and business streams, whilst continuing to achieve our impact ambitions.

We seek a Director of Finance and IT who shares our values and ethos and brings:

• Strategic financial leadership experience in a similarly complex environment, ideally with relevant experience in charity or housing association contexts
• strong commercial acumen;
• accountancy qualifications and experience of treasury and cash management;
• excellent interpersonal and communication skills, with a collegial, engaging approach.

This is a hybrid role which will include some home working and a regular presence at YMCA Thames Gateway Group sites in Essex, London and Kent (in particular the Romford site where many of the Finance and IT team are located).

ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect our planet and its people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.

ShareAction’s Financial Sector Research (FSR) team researches a variety of sectors’ performance and publishes regular rankings and analysis, as well as engaging with each surveyed institution and providing them with detailed recommendations for improvement. The FSR team also supports other campaign teams within ShareAction by providing relevant data and increasingly aims to share more data externally, too.

What you’ll do

The Senior Research Officer will contribute to this research, collecting information from institutions and databases, analysing quantitative and qualitative data, producing engaging content, and translating this analysis into actionable steps for institutions in our reports.

The focus of this role is to support the production and publication of our survey of the European banking sector. In this role, you will work closely with colleagues in both the Financial Sector Research and the Banking Standards teams to:

• Develop a methodology that is consistent with other financial sector benchmarks published by ShareAction, reflects recent market developments, draws on internal and external subject matter expertise, and reflects our campaign priorities.
• Collect, audit and analyse data regarding banks’ climate and sustainability strategies.
• Produce accurate and engaging written reports and data visualisations summarising the key findings of the research and drafting credible and persuasive recommendations.
• Support the presentation of the survey’s findings to banks, investors, funders, and the media.
• Contribute to responses to external consultations from regulators, policymakers, and other NGOs and support data sharing with external partners as appropriate.

The survey and benchmark of the European banking sector will be led by the Banking Programme team, with support from the Financial Sector Research team. This role will sit within the Financial Sector Research team, to benefit from the experience and processes already established for ShareAction’s asset management and insurance benchmarks. While you will focus on the survey of the European banking sector, there will be an opportunity to contribute to and learn about the other financial sector benchmarks as part of this role.

In this role, your responsibilities will include:

• Analysing quantitative and qualitative data and writing reports on banks’ responsible finance performance.
• Coordinating between the Financial Sector Research and Banking Standards teams to ensure consistency across ShareAction’s financial sector benchmarks.
• Conducting research across the themes covered by the benchmarks that draws on internal and external resources to inform survey development and data analysis.
• Using Excel and Python to analyse and organise large data sets (training will be provided for Python if needed).
• Participating in engagement calls with banks and answering technical questions relating to the research content.
• Presenting findings of our work to external and internal stakeholders through blogs, presentations, webinars, and roundtables and supporting the coordination of these events as appropriate.
• Organising and planning work with a high level of autonomy.
• Supporting the monitoring, evaluation and learning of our work.
• Contributing to funding bids and reporting on KPIs to funders where appropriate.
• Supporting the wider Financial Sector Research team to deliver other pieces of research, particularly the asset manager and insurance sector benchmarks.
• Keeping up to date on relevant news and information on the financial sector and the thematic areas covered by our work.

What you’ll bring to the team

This a very exciting time to be joining ShareAction as we seek to develop our benchmarks to increase their impact. In this rapidly evolving field, we are looking for a person with excellent research and communication skills and a passion to make a difference to join our team. We will ensure that you receive sufficient support and oversight to ensure you feel comfortable and knowledgeable in delivering this bold and challenging research.

We welcome anyone who shares our passion for environmental and social justice through the transformation of the financial sector. Please feel free to apply even if you’re not sure you tick every box.

Essential

• Excellent analytical skills, attention to detail, and a proven ability to conduct qualitative and quantitative research.
• A broad understanding of how the financial sector works and how financial institutions can have an impact on environmental and social issues.
• A keen interest in driving the finance sector (particularly asset managers and insurers) to better serve people and planet.
• Excellent organisational skills and a proven ability to manage competing demands while still meeting deadlines.
• Strong communication skills in written and spoken English.
• Competency with Microsoft Excel, including writing formulae and building charts.
• Strong team-working skills with the ability to work collaboratively.
• A passion for ShareAction’s vision, mission, and values.

Desirable

• Subject matter knowledge in climate change, biodiversity, or human/labour rights.
• Knowledge of/experience with the finance sector; an understanding of responsible investment and its implications for different types of financial institutions.
• Understanding of how private commercial banks operate and what products and services they offer to corporate and retail clients.
• Advanced data visualisation skills.
• Experience giving presentations.
• Any experience in programming, particularly an interest in learning Python for data processing.
• Experience managing relationships with external stakeholders.
• Experience with Microsoft Office 365, particularly SharePoint.
• Experience with CRM systems, ideally Salesforce.

We are currently formalising our hybrid working policy; however, the FSR team normally meets in the office on a weekly basis, with some flexibility possible.

What we will do for you

We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide the right environment for our colleagues to thrive, and we are committed to improving our employee offer where possible.

Currently, we are pleased to offer:

• A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place.
• Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
• Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
• The opportunity to help make a difference: we tackle some of the world’s biggest social and environmental challenges. We offer opportunities for you to develop your skills and experience in a friendly, flexible and supportive working environment.
• A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
• Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
• 8% non-contributory pension, invested with NEST and their green funds.
• Healthcare cash plan with Westfield that gives you money back on your healthcare costs.
• Employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
• 25 days’ annual leave (increasing with length of service) plus office closure at the end of the year, ensuring everyone gets time to switch off together.
• Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
• Enhanced sick pay starting at 5 weeks’ full pay from day 1.
• Season ticket loan and cycle-to-work scheme.

ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!

For further information and to apply, please visit our website via the Apply button.

Closing date: 9.00 am on Monday 9th December 2024.
First-round interviews: w/c 16th December 2024 (online).
Second-round interviews: w/c 6th January 2025. 

To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.

Please be aware that when shortlisting we are really keen to get a sense of your unique voice and individual experience, especially if you are using generative AI tools as part of your drafting process.

We’re excited to recruit for this role at Herts SU, giving the successful candidate the chance to shape the future of Academic Communities at the University of Hertfordshire.

You’ll be at the heart of an innovative approach, working closely with students, staff, and colleagues to recruit, train, and empower our Academic Communities to thrive.

This role is all about making an impact — from creating exciting development opportunities to celebrating the hard work of our incredible Student Leaders (Academic Societies, Student Reps, School Community Organisers). No two days will be the same, so if you thrive in a fast-paced, dynamic environment, this is the perfect opportunity for you.

You’ll also take the lead in organising Student Council meetings, helping Elected Officers deliver impactful updates and ensuring our student voice is heard loud and clear.

Do you want to be part of a dynamic and innovative fundraising team? Do you want to raise money for some of society’s most pressing challenges and play a key role in an ambitious fundraising and volunteering campaign?

We are looking to recruit a Philanthropy Officer to join us at this very exciting time. The Philanthropy Officer will be responsible for the relationship management of a portfolio of around 100 prospective donors in order to raise funds for a range of key projects. They will be responsible for the entire prospect relationship management process including researching, cultivating, asking and stewarding. 

This role will play an integral part in supporting donations to improve student experience and across key areas of research.

As part of an award-winning team and led by some of the most respected names in higher education fundraising, you’ll get the chance to work across the team and wider university to encourage new donors to make long-term, sustainable and significant £5k plus gifts. You will also have the opportunity to work with our senior team on proposals to top donors enabling you to get experience of working with some of the most successful and experienced major gift fundraisers in the UK Higher Education sector. 

You will be provided with a robust induction and an ongoing training program that will include support from the University as well as expert external providers.

The Development and Alumni Relations Office (DARO) exists to support The University of Birmingham's academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research projects, supporting student bursaries, mentoring students, and providing internships, as well as providing a versatile programme of engagement opportunities for our global alumni community.

We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.

Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme.

The Energy Neighbours Information and Data Manager is responsible for setting up and managing the systems that enable all staff and organisations involved in the project to gather and use information and data. Information and Data Manager works with the Project Manager to make good use of staff and partners time through excellent information systems.

The Energy Neighbours Information and Data Manager ensures the whole team has the information and data systems they need to engage and support residents and community organisations – and be accountable to partners and funders. The Information and Data Manager ensures information and data is secure, up to date and used to improve and develop the project.

The aim is that the project starts in February 2025.

Closing date Thur 12 Dec, 12 noon.

What we are looking for:

• An experienced, enthusiastic information manager
• Experience of developing and managing data systems which meet the team and project’s needs
• Advanced data management and analysis skills, able to use database systems
• Ability to support surveys, data analysis and present key results
• Able to provide staff training and guidance documents, enabling others to use systems and follow good data management practice
• Relevant level 5 (HND) qualification or able to learn at this level
• Supports TSL Kirklees aims and values

This role does not require expertise in climate change or energy technology.  If you don’t quite have everything on the list, you can still apply. We will consider opportunities to help the right person to develop into the role.

Third Sector Leaders Kirklees has received more than £900,000 from The National Lottery Community Fund, the largest community funder in the UK, to empower local people to take individual and collective climate action and reduce fuel poverty in their community.

The Energy Neighbours project has a clear community capacity-building approach, aiming to work inclusively with communities and community organisations, listening to local priorities, experimenting and learning together, being transparent and accountable and sharing decision-making.

The project will help more community buildings and homes to be more energy efficient, by providing expertise, training, volunteering and sharing learning.  Energy Neighbours supports and funds organisation development, community activities, volunteering, community business and partnership development, helping communities have a stronger voice and more capacity to impact on their priorities and concerns.

The new Energy Neighbours team includes a Project Manager, Project Coordinator and an Information and Data Manager. These three posts support four Community Energy Development Workers who work with community organisations and residents in priority areas of Kirklees.  The project partners include the Kirklees Climate Commission, local experts on energy and independent evaluation support.

TSL Kirklees

TSL Kirklees is a local charity, with members involved in hundreds of community organisations. TSL promotes other local community organisations, provides training, supports partnerships and helps people get involved in community activities by reducing barriers and providing support.

TSL Kirklees believes in the potential of our community organisations and non-profits to improve our society and community, and we're on a mission to harness their skills, talents, and innovative solutions. The Voluntary, Community, and Social Enterprise sector is evolving and we know that individuals and organisations are facing incredible pressures. We also know the solutions lie within our communities. 

Are you ready to help shape the future of our vibrant communities? Join us on this exciting journey to empower communities and create thriving neighbourhoods.

The Energy Neighbours Information and Data Manager will work closely with and report to the Energy Neighbours Project Manager.

Co-production is about a new way of doing things together and building a new partnership between statutory services, residents and the voluntary sector.  It’s an exciting time in Hammersmith & Fulham, as coproduction is becoming the driving force for how decisions are made and services are developed.

At Sobus, we want to ensure the VCS are fully and meaningfully engaged in coproduction opportunities.  We want to develop coproduction approaches with statutory organisations which enable and empower the voice of the VCS, and build the skills and capacity of VCS orgs to coproduce their own services with local residents.

We are seeking an individual who is passionate about coproduction and the VCS to help take this work forward.

The role

Reporting to the Board of Trustees, as Chief Executive you will oversee the Trust’s operations, champion its mission and ensure its influence and impact. You will provide inspirational leadership and provide clear direction, engaging members, supporters, staff, stakeholders and volunteers for the effective delivery of the Trust's charitable objectives whilst ensuring that all Trust activities are legally compliant and executed to the highest standard.

As Chief Executive, you will develop and oversee our Strategy, setting long-term goals and ensuring that activities align with the Trust's vision and values. You will prioritise being impactful, collaborative, united and proactive in all aspects of the Trust's work. Through the Senior Management Team and dedicated combined workforce of employees and volunteers, you will ensure that the Trust's vision and goals are achieved through a culture that enables a high performing, high impact workforce, that inspires passion and commitment towards wildlife conservation.

Advocacy is a key aspect of your role, building and nurturing relationships with external stakeholders, such as landowners, local authorities, businesses and government agencies, to promote wildlife-friendly policies and establish meaningful partnerships.

Our ideal candidate

This is an excellent opportunity for someone who really wants to make a difference, build on our achievements and lead nature’s recovery in Hertfordshire and Middlesex. Personal attributes include integrity, resilience, adaptability, and the ability to inspire and support a diverse team of staff, volunteers and other supporters. The Chief Executive benefits from a strong and happy team of dedicated staff and the support of our committed and talented Trustees.

We are looking for a candidate who offers:

• Inspirational leadership and motivational management at a senior level.
• Proven ability in strategic planning, translation into operational delivery and monitoring of outcomes.
• Strong organisational management skills, able to prioritise, set budgets, innovate, evaluate information logically and thoughtfully and to make rational high-level judgements and decisions.
• Adept at developing and building relationships and partnerships.
• Strong advocacy skills and political astuteness.
• Persuasive and passionate communication skills.
• Ability to build and develop partnerships with a range of stakeholders internally and externally.

Herts & Middlesex Wildlife Trust wants everyone to feel valued and empowered to contribute to our vision and is committed to an inclusive and diverse workplace. As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible.

How to apply

We would love to hear from anyone who believes they have the drive, knowledge and experience we need and want to work with people who care passionately about wildlife.

To apply, once you have read our full recruitment pack please send a copy of your CV and a covering letter setting out how you meet the role’s criteria. We are especially interested to hear why you would like to play a leading role at Herts & Middlesex Wildlife Trust and what you would particularly bring to the role. In addition, please ensure you include in your covering letter, confirmation of the following:

1. Your eligibility to work in the UK.
2. That you hold a current driving licence.
3. Your current salary and salary expectations.
4. Your notice period.

As part of the selection process, we will be looking at candidates’ online presence and social media profiles to look for any public comments that would be contrary to the mission or values of the Trust or that could bring the Trust into disrepute.

The application deadline is 9am on Monday 2nd December 2024.

About the Trust

We are the leading conservation charity in our area, committed to protecting and standing up for wildlife and inspiring a lifelong love of nature. Our strategy for a wilder Hertfordshire and Middlesex is ambitious, with a target of 30% of land in recovery for nature by 2030.

With 50 members of staff and 1100 volunteers, the Trust owns and cares for 700 hectares of nature reserves and work with farmers and other landowners to offer advice to support nature’s recovery.

Through our engagement and communications programmes, we are driving a step change in the number of people taking action for wildlife.

How do we support you?

The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.

In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more here on our website.

The Communications and Information Officer is responsible for our external communications, our social media channels, and maintaining and managing our website. Working mainly with colleagues from the Sector Support and Grants team initially, to raise awareness about the impact of our work as well as the work of the legal advice charities we support. The role will also support Events and Fundraising team to achieve greater participation in our fundraising events, and better engagement with supporters across the legal sector. The role holder will help to create and implement a sustainable communications plan and social media strategy, generating innovative content to grow our online presence and increase engagement.

We are looking for someone who is passionate about access to justice and enthusiasm for our work and commitment to social justice and equal opportunities for all.  You will bring excellent digital skills; experience in a communications and marketing, public relations and/or digital role; and a proven ability to effectively write and edit copy for different audiences.

Main duties and responsibilities

• Creating contents and planning communications
• Website management
• Social media management
• Events and fundraising
• Contact management system management
• Public relations
• Data protection

Person specification, essential criteria

• Enthusiasm for the cause and our work; commitment to social justice and equal opportunities for all
• Excellent digital skills, including experience of content management systems such as WordPress
• Experience in a communications and marketing, public relations and/or digital role and understanding of organisational branding
• Proven ability to effectively write and edit copy for different audiences
•  Confidence with IT including Microsoft Office suite
• Excellent proofreading, copywriting and editing skills
• Proven ability to communicate with a wide range of people and to liaise effectively with other organisations
• Excellent attention to detail
• Good eye for design and some experience with design software such as Canva or InDesign
• Ability to work well under pressure; strong organisational skills to work in a busy environment with competing demands
• Highly motivated, with ability to work on own initiative as part of a small team
•  Flexibility and willingness to learn new skills; professional, reliable and responsible
•  Ability to occasionally work outside office hours as required (with time off in lieu), particularly in the build-up to events, on the days of events and in other busy periods
•  A positive attitude to problem-solving and finding new solutions

Benefits

• 25 days of annual leave, increasing to a maximum of 31 days with the numbers of years in the organisation (pro-rata for part time) plus bank holidays (pro-rata for part time)
• Hybrid working
• Flexible working options
• Employee Assistance Programme
• Contribution to pension scheme (5% employer, minimum 3% employee)
• Continuing personal development opportunities
• Enhanced maternity/adoption and paternity leave pay

Please see attached Recruitment Pack for more details and specifications about the role.

Are you passionate about providing outstanding supporter care and building lasting relationships? Do you thrive on delivering excellence while managing and developing teams?

We are working with an international charity to recruit for a Supporter Engagement Manager you will play a pivotal role in ensuring an exceptional experience for the organisation's donors, supporters, and external stakeholders.

About the contract

Salary: Circa £40,000 per annum, plus benefits
Contract: Permanent
Work Pattern: Hybrid Two days per week in the office
Hours: 34.5 per week
Location: London

Benefits

* Annual Leave: 26 days, plus bank holidays. Additional leave earned after two years of service.26 days annual leave, plus bank holidays, with additional leave after two years of service.
* Access to a medical cash plan and a pension scheme.
* Gym membership discounts.
* Training and development opportunities.

About the Role
As the Supporter Engagement Manager, you will oversee the Supporter Engagement team to ensure all donations, enquiries, comments, and complaints are processed compliantly and efficiently across multiple channels, including post, phone, and online. You will also take the lead on developing the charity's community fundraising programme, ensuring supporters are inspired, engaged, and connected to its mission.

Key Responsibilities:
* Team Leadership: Line-manage the Supporter Engagement team, including Supporter Engagement Officers (x3), Senior Community Fundraising Officer, and Supporter Engagement & Database Assistant.
* Supporter Engagement: Oversee the processing of donations and post while ensuring compliance with charity regulations. Manage responses to enquiries, comments, and complaints with sensitivity and professionalism.
* Community Fundraising: Develop and deliver a community fundraising programme that inspires supporters and grows the charity's network.
* Data Management: Work closely with the Database team to ensure accurate and effective logging of activity (preferably using Raiser's Edge).
* Compliance: Ensure full operational compliance with charity regulations, GDPR, and data protection practices.
* Process Optimisation: Establish and develop processes and procedures to enhance performance and supporter satisfaction.

About You

* Knowledge of supporter engagement and customer care policies, process, procedures and programmes
* Knowledge of community fundraising and supporter events.
* Experience of working in a supporter engagement role or equivalent, with a track record of developing and maintaining strong and effective relationships with donors, supporters and stakeholders
* Managing and resolving sensitive enquiries and complaints tactfully.
* Database skills, preferably with Raiser's Edge.
* Leading and motivating teams to achieve their objectives.
* Managing community fundraising activities and supporter events
* Willingness to work occasional evenings or weekends for events or activities.

If this exciting opportunity is of interest please get in touch now! We are reviewing CV's as they come through. We would be happy to share a more detailed job description.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Job Title: Children, Young People and Family Activity Officer

Reports to: Children, Young People and Family Activity

Programme Manager

Part-time: 2 positions available at 14.8 hours each (0.4 FTE)

Location: Hybrid – London and working from home

Salary: £10,658.96 per annum, actual (FTE 26,647.40)

Are you interested in working for an organisation making a real difference to the lives of young blind and partially sighted people?

Here at the Royal Society for Blind Children we believe that every blind and partially sighted young person should have the chance to live life without limits. Our values of Trust, Energy, Ambition, and Motivation underpin everything we do, and by giving young people the essential skills to take control of their life, they can unleash their true potential.

We are seeking 2 part-time Children, young people & family activity officers that can provide engaging, fun and valuable activities that bring children, young people and their families together both in person and online.

No two days look the same in the Activity Programme Team. You might be running an online peer support session one afternoon, taking children and young people out bowling in the school holidays, running a Family Fun Day at our Life Without Limits Centre or taking part in our residential visits twice a year. You’ll also be conducting meetings with colleagues to plan for activities, and ensuring our database is up to date is essential.

The most important asset you can bring to this role is a “can do” attitude and enthusiasm, alongside a strong team work ethic. A commitment to quality is vital as RSBC strive to provide high quality activities for our beneficiaries.

Experience in working with children, young people and/or families would be an advantage, as well as an understanding of supporting children with disabilities.

The key responsibilities within this role are:

· Design, plan and deliver a wide range of high-quality activities for vision impaired children and young people and their families

· Support vision impaired young people with goal setting and achieving their desired outcomes.

· Support the recruitment of vision impaired children, young people and families to activities so they can benefit from RSBC services.

· Link with existing and potential external referral sources to promote RSBC activities and services and encourage children, young people and families to engage.

· Organise inclusive activities led by children, young people and family’s wishes and needs, that ensure building independent skills, confidence and well-being and encourage them to connect with others.

Flexibility is vital for these part time roles with some evening working, and weekends to fit with the needs of children, young people and their families.

In return we offer a competitive range of benefits including a generous annual leave allowance of 28 days (rising to 29 days after 3 years’ service) + bank holidays, Employee Assistance Programme, Perkbox, flexible working opportunities, 3% contribution towards pension, and season ticket loan. We are a welcoming, diverse and inclusive workforce and are a Disability Confident Employer. We also hold the Investors in People Silver Award.

For further details on the role, please refer to the Job Description and Person Specification.

Please apply by emailing your CV and a supporting statement which details how you meet the requirements of the role and person spec

Closing date: on Monday 9th December 9am

Interview: week beginning 16th December 2024

To apply you will need to have the right to work in the UK

The Society is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. Therefore, all posts are subject to an Enhanced Disclosure check from the Disclosure and Barring Service and 2 satisfactory professional references. Registered Charity No.307892

Closing date: Wednesday 4th December 2024 at 9am
Please note that the turnaround time between both the first stage and second stage interviews will be short: 

First Stage Interview: Monday 16th December/Tuesday 17th December 2024

Second Stage Interview: Wednesday 18th December/Thursday 19th December 2024

We have an exciting opening for someone to join our senior leadership team leading our campaigning work. We need a strategic expert who understands politics, campaigning and how to get the best out of campaigning organisations. The Campaigns Director must maintain a comprehensive understanding of the organisation's financial position, proactively managing budgets and implementing necessary adjustments to ensure organisational health and sustainability.

The Campaigns Director leads the Campaigns department, crafting our plans and supporting the team to execute powerful, people-powered campaigns that shape the country to be fair, respectful and sustainable. They oversee campaign strategy development, as well as teams that execute our plans, run our social media campaigns, and our public/media affairs work, all while ensuring alignment with organisational goals and political positioning.

The Campaigns Director must maintain a comprehensive understanding of the organisation's financial position, proactively managing budgets and implementing necessary adjustments to ensure organisational health and sustainability. They play a critical role in steering the organisation's narrative, tracking campaign progress, and working collaboratively with the Senior Leadership Team (SLT) to align campaign objectives and work in progress with other organisational insights and initiatives.

Your background and experience

We are looking for someone who understands 38 Degrees, our model and our organisational culture already, and our fierce determination to change our country - campaigning to do so without fear or favour whoever is in power. You will have worked at, or with, a similar organisation to us, where our supporters are our purpose, and you’ll be ready to engage in discussions about campaigning tactics and way of working from day one.

Our power is the passion, and number, of our supporters. You will have insight and experience on how an organisation like ours should respond to a new environment - and capitalise on the changed landscape. 

You will understand not just the purpose and strategies of organisations like ours, you’ll know that we can only succeed if we have the right people, structure and culture. You’ll have experience of working in productive and positive environments, and you’ll have insight into how teams can be set up for success in a campaigning space.

You’ll be adept and experienced at project management, understand the pressures the team face working in a fast paced reactive environment and be able to get the best of people in this context to help deliver on longer term, strategic goals.

And most of all, you will be a positive, practical person who can work with others, bringing them with you, to solve problems in a collaborative way.
 

About us
38 Degrees is one of the UK's biggest campaigning communities, involving over a million supporters who campaign to make the UK a better place. We’re united by a shared vision to create a fairer and more respectful UK and a more sustainable world.

In the space of a week, millions of supporters could be campaigning on anything from protecting our NHS and stopping cuts to Universal Credit, to saving local green spaces and protecting our democracy.

38 Degrees is fiercely independent. We are primarily funded by small donations from hundreds of thousands of members of the public from all over the UK. This independence means we never have to hold ourselves back from taking on those with power and can truly listen to our supporters.

Why you’ll want to work here 

The 38 Degrees culture is honest, kind, supportive, courageous, and respectful. We move fast, and frequently change plans to respond to events. We work hard but we also have fun. We regularly enjoy team away days and social hours.

Benefits include: 

27 days holiday per year (plus bank holidays); Office closure between Christmas and New year; 9-day fortnight (office closed every other Friday); 4pm closure on the alternate Friday Flexibility to work 90 days per tax year (30 day maximum per travel in any location as per approval process); one month paid sabbatical leave after 5 years of service; Employer pension contribution; 24 hour employee assistance programme; Enhanced family leave policies; Cycle to work scheme; employer paid annual flu vaccination; Rental deposit loan; Contribution to eye tests/glasses; Learning and development budget.

Our commitment to Diversity & Inclusion

We’re especially keen to hear from people who’ll bring lived experience of the issues we work on and who’ll make our team more diverse as a result. So if you’re Black, Asian or from any other minority ethnic group, if you’re disabled, LGBTQIA+, or if you’re from a working class home, your application will be especially welcome. And thanks to our flexible home working approach and network of offices, we have a staff team that is increasingly based across the UK. We’re keen to continue diversifying geographically, so that we’re rooted in our supporters’ communities.

To make sure that we are able to reach our goal of a diverse team we have equal opportunities monitoring requirements. Your application will not be complete without the equal opportunities monitoring form.

38 Degrees is committed to inclusive working practises, so during the application process we commit to:

• Paying for childcare whilst you’re at 38 Degrees interviews or tasks

• Paying for your travel costs to the office and back – and for overnight accommodation if you’re travelling from a long distance for an interview although at present the majority of interviews are held online using zoom. 

• Making any reasonable adjustments – for example ensuring we have a BSL interpreters organised in advance if you’d need one

• If there anything else you’re concerned about or think we could provide, please let us know. 

To be successful in your application you must meet the essential requirements for this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.

The successful candidate must have the right to work in the UK at the time of appointment.

Application Questions (max. word count: 2000 words across all questions)

1. Tell us a campaign you have been part of, including what you were trying to achieve, how you developed a strategy, how you brought team members together to action the plan, and what the results you achieved. 

2. 38D is a digital first, people-powered campaigning organisation where millions of people do something small to add up to bigger political and corporate change. Tell us about a time you’ve worked with a similar model - and why you think this specific form of campaigning can make a difference in the country. 

3. With the recent change of government, should 38 Degrees be an ‘insider’ or an ‘outsider’ group?

4. Please tell us about a great campaign you’ve seen in the last year which was primarily driven through social media channels, and what lessons that campaign has for 38 Degrees. 

Volunteer Engagement Coordinator

Are you passionate about working with young people or working in the education sector? Can you engage and inspire an audience and build a pipeline of candidates?

We have an exciting opportunity for an enthusiastic and proactive individual to join a fast growing organisation supporting Volunteer recruitment. This role offers some great benefits including home and flexible working. 

Position: Volunteer Engagement Coordinator

Location: London/Hybrid

Hours: Full-time, 35 hours per week (flexible working options available)

Salary: £25,934 per annum

Contract: Fixed term, full-time role (9 months), .

Closing Date: Thursday 12th December 2024 (please note that applicants will be screened on a first come first served basis so early application is encouraged, as the deadline may close early)

Interview Date: Week commencing Monday 16th December 2024

The Role

This is an exciting opportunity to be part of a fast growing organisation and team that recruits and develops young leaders to transform the educational and social outcomes of pupils across the UK. The Volunteer Engagement Coordinator position offers you the opportunity to lead on regional attraction work to deliver a pipeline of high quality volunteers and team leaders (where applicable) excited to apply for the City Year programme. 

You will contribute to delivering an efficient, effective, end-to-end recruitment service, supporting selection and retention to ensure outstanding volunteers are recruited to deliver excellent outcomes for schools and pupils we work with. 

You will have responsibility and autonomy to search for exceptional volunteer and team leaders motivated to drive and shape social change.

Primary responsibilities include:

• Attracting high quality applicants

• Selection of high quality candidates aged between 18-25 

• Retention and onboarding volunteers 

• Developing marketing and promotional activities 

• Monitor and evaluate systems and processes

• Support the recruitment team with wider responsibilities

About You

You will be passionate and inspired to deliver on the organisations mission to recruit and develops young leaders to transform the educational and social outcomes of pupils across the UK. You will be a confident communicator and speaker, with the ability to manage your own time to build a pipeline of candidates.

While it would be an advantage if you have experience of working in a sales, a recruitment setting or of working within an education or volunteering environment… it will be your strong belief, enthusiasm and commitment to the mission and values or the organisation that really drive you forward in this role. 

You will be asked to submit a CV and a cover letter as part of your application. If you do have any experience of working with or alongside a charity/third sector organisations either in a paid for or volunteering capacity or have sales or recruitment experience, then we would love to hear about it as part of your Cover Letter.

In return…

Work for an amazing organisation that supports and develops its team and offers some amazing staff benefits including flexible working opportunities. If you want to make a real difference and believe that young people can change the world, we want to hear from you!

About the Organisation

This youth social action charity challenges 18 to 25-year-olds to tackle educational inequality through a year of full-time voluntary service. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK.

The organisation are committed to the professional development and wellbeing of all staff and offer a number of core benefits to all employees: 

• Pension: up to 5% pension employer contribution matched after 3 months of employment.

• Holidays: 25 days holiday per year plus one additional day per year after two years of employment, capped at a maximum of 28 day (or the pro rata equivalent for part-time staff).

• Grace days: An additional two leave days over the Christmas break.

• Travel: Interest free loan for season ticket or bicycle. 

• Volunteering days: All employees can take up to 2 days to volunteer in a mission-aligned charity depending upon length of service. 

Due to the high volume of CVs we receive, we can only respond back to the successful candidates. Applications will be assessed as they arrive. Please apply early to avoid disappointment. 

Recruitment Coordinator, Recruiter, Volunteer Recruiter, Recruitment Advisor, Recruitment Manager, Recruitment Associate, HR Advisor, Volunteer Coordinator, HR Assistant, Recruitment Associate, Internal Recruiter, Volunteer Recruitment, Recruitment Consultant, Recruitment Executive, Sales, Account Manager, Customer Service, Trainer, Facilitator, Executive, Officer, Education, Teaching, School, Youth, Volunteer Engagement Coordinator, Admin. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation