Community Engagement Officer Jobs

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Supporter Relations Engagement Team is involved in the planning and development of programmes and projects that puts supporter engagement at the heart of everything do we do. They play a pivotal role in making Muslim Aid more data and insight driven in the way we fundraise and communicate with supporters. The team’s aim is to increase the depth and value of supporter relationships whilst also encouraging repeat giving and overall supporter retention through targeted engagement strategies.

Working within the Supporter Relations Engagement Team, you will develop a supporter centric approach to planning effective multi-channel, multi-product supporter journeys to grow loyalty, engagement, and income.  We are looking for someone with an audience and data insight driven approach to identify moments that matter and key touch points to improve the supporter experience. By doing this, you will ensure that each touchpoint across the supporter experience is engaging, effective and reflects Muslim Aids brand and values.

As a confident communicator you will help develop a culture based on understanding and interpreting supporter behaviours and motivations. Using this information, you will lead on mapping journeys and engagements across communications, campaigns and the fundraising portfolio to maximise a supporter’s lifetime value.

About the Role:

1. Create new innovative supporter journeys to increase engagement, loyalty and improve income generation.
2. Deliver improved supporter journeys and care strategies using insights, evidence and feedback.
3. Deliver exemplary Supporter care and stewardship that builds loyal and committed supporters through high quality personalised engagement. 
4. Collaborate with the Data Analysis team to manage supporter preferences ensuring best practice regarding data protection, data collection and to maximise cross sell opportunity.
5. Incorporate supporter care best practice and emerging approaches into activities so that the organisation remains positioned to effectively engage/manage donors.
6. Provide general administrative assistance in support of the smooth running of the Supporter Relations Department.

About You:

To be successful in this role, you will need:

1. Significant supporter/customer care skills obtained from the commercial or charity sectors.
2. Proven engagement developing internal relationships across a complex organisation – working with internal clients to develop and adapt briefs to improve supporter engagement.
3. Experience of working with Customer Relationship Management (CRM) software.
4. Experience of developing innovative and creative engagement programs for supporters/donors.
5. Good interpersonal and communication skills and ability to liaise effectively with people at various levels.
6. Good organisation, coordination and project management skills.

Why you should apply:

Join Muslim Aid and play a key role in strengthening supporter relationships and driving engagement. Using data-driven insights, you will develop multi-channel campaigns, enhance supporter journeys, and boost retention. If you’re a strategic thinker with a passion for engagement and communications, apply now to make a lasting impact!

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

Oxford Hospitals Charity is helping to transform care in your local hospitals. As the Legacy and In Memory Fundraising Officer, you will play a vital role in our friendly fundraising team, delivering vital funding for patients and staff in Oxfordshire's hospitals.

Bringing your skills in customer engagement and project admin, you will be responsible for the day to day delivery of our legacy and in memory fundraising programme; connecting with supporters and donors to create and deliver meaningful and engaging donor journeys for them.

Working within a small fundraising team, you will be the first point of contact within the charity for bereaved families and legacy pledgers, bringing a warm and friendly approach to your work to build strong relationships with donors, colleagues and external suppliers. Your exceptional interpersonal and written communication skills will help Oxford Hospitals Charity develop exciting new opportunities and grow in memory income. 

The ideal candidate would bring their experience in fundraising, customer service or relationship management. Your tact and empathy, alongside your excellent attention to detail and organisational abilities, will mean that all our supporters receive gold standard donor care. 

Oxford Hospitals Charity is proud to be an Equal Opportunities employer. We positively encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. Additionally, we will consider all requests for flexible working.

Our other benefits

• 27 days paid holiday per year, rising to 29 days after 5 years and 33 days after 10 years, plus Bank Holidays (pro-rata’d for part-time employees)
• NEST Pension - auto enrolment in our pension scheme at an employer/employee contribution matching scheme contribution matching scheme - dependant on role up to 6.5%
• Employees who meet the relevant criteria will be entitled to Statutory Maternity Pay and Occupational Maternity Pay
• Cycle to Work scheme - saving of 25-39% on the cost of new bikes and accessories
• Excellent office environment and subsidised canteen
• Edenred savings scheme and Blue light card – offers and discounted gift cards for money off travel, days out, shopping, eating out, DIY etc
• Interest free season ticket loans for train and bus travel
• Employee Assistance Programme
• Oxford Hospitals Charity will provide all the equipment you need to work from home including a laptop, desk and chair.

Pre-employment checks: Please note that any job offer from Oxford Hospitals Charity is subject to the receipt of two satisfactory references and proof of eligibility to work in the UK. Additionally, for all roles, a Disclosure Barring Service (DBS) check will also be required.

Community Engagement Officer (Hub pilot)

Location: Home based – within the southwest area, close to Bristol
Hours: 21 hours p/w, FTC for 12 months
Salary: £31,500 FTE (£18,900 pro-rata – 21hrs/wk).
Closing Date: Noon, 19 February 2025
 

About Dogs for Good

Inspired by the way her own dogs instinctively wanted to help, our founder, Frances Hay set up the charity in 1986. France’s vision was to help disabled people by training assistance dogs to make daily life easier. In 2015 we changed our name from Dogs for the Disabled to Dogs for Good to reflect the wider community that we support.

Our groundbreaking work has shown us how dogs and the bond we share with them can lead to happier, healthier lives. Our work is bringing the best out of a person and dog relationship and we achieve this in many ways- some of these are: · matching people with our highly skilled assistance dogs

· helping families make the most of the relationship with their own dog

· providing community-based support for groups of people who can benefit from a connection with our dogs

· working with research partners to advance our work and advocate for the wellbeing and inclusion of people and dogs who support them
 

About Our Workplace

Dogs for Good is dedicated to advancing the boundless possibilities of what a connection between people and dogs can enable – in making everyday life fuller, healthier and happier for everyone involved. We want to support more people to benefit from these connections and we have an exciting new strategy to expand our reach and impact.  As Dogs for Good moves towards establishing a community-led way of working by 2028, planning for the growth of our existing network of community-based services and volunteers is part of our new Hub Development programme.

We want our Service Delivery Hubs to be a place and space that:
· Nurtures a person-centred Dogs for Good community and enables multi-service design and delivery in a locality that is informed by the needs within the community

· Provide a focus for awareness raising, attract local funding and create partnerships with organisations that support and advocate for our core audience groups

· Provide a friendly and supportive Dogs for Good go-to contact, space and voice in a locality for anyone who’s part of the Dogs for Good family already or could benefit from our support and services.

We’re looking for a team member to help drive our Service Delivery Hub pilot project in the southwest area, close to Bristol, during 2025.

Are you someone who enjoys a role that’s all about:

· making impactful connections and partnerships with people and organisations

· creating and nurturing a welcoming and supportive community for everyone connected to Dogs for Good in that locality – our staff, our dogs, our volunteers and the people we support (potential, new and existing)

· being part of a pilot project team; objectively testing what works and what doesn’t, providing feedback and evidence on the best structures, tools and processes we want to keep and repeat

· Getting stuck in and hands on – and equally enjoys looking at ‘the big picture’ and helping shape future organisational plans

Community Engagement Officer (Service Delivery Hub pilot)

This fixed term role is all about supporting the design, plan and test of our Service Delivery Hub pilot project, working closely with the Head of Hub Development and the wider Dogs for Good team. Building on experience from our other project work, this role will:

· Raise Awareness: Lead initiatives to promote our work, building and developing relationships with organisations that support or connect with our key audience groups

· Community Engagement: Be a key contact for our local Dogs for Good community, including those we support, our volunteers, and potential beneficiaries. Nurture and grow our community and help manage enquiries, provide guidance, and track interest to anticipate future needs

· Volunteer Management: Actively recruit, support, and manage volunteers, leveraging best practices we've piloted

· Fundraising: Seek and prepare responses to local funding opportunities and collaborate with central teams to support existing projects and develop new community fundraising initiatives

· Service Integration: Work with the Dogs for Good team to integrate our services within the Hub for maximum impact, ensuring we have the necessary processes, tools, and materials

· Evaluation and Reporting: Engage in evaluation and reporting to assess the pilot's impact, providing objective feedback and ideas for improvement. Ensure data collection aligns with our Data Protection policy and partner agreements

· Service Support: Assist our service delivery team, for example by finding and coordinating suitable venues for safe and effective service delivery

· Safeguarding: Monitor and take appropriate steps to safeguard clients, including vulnerable children and adults, in line with our Safeguarding Policy

· Additional Tasks: Perform any other tasks as agreed with your line manager

This role is very much helping to shape and trial our pilot project, so elements of the role and specific tasks will develop as the project progresses – the areas above are the main areas of focus.
 

Skills and Experience

We are looking for someone with the following key skills and experience:

·  Community Engagement: Building connections with local public, voluntary, and community sector organisations, especially in Bristol

·  Volunteer Management: Recruiting, training, developing, and managing volunteers

·  Project Assessment: Objectively assessing and reporting on project progress, issues, and risks

·  Communication: Excellent skills in communicating with clients, families, professional service providers, and the public

·  Welcoming Environment: Creating a warm and inclusive community

·  Client Support: Experience in supporting a diverse range of clients, with a focus on listening to their needs

·  Health and Social Care Knowledge: Understanding the support landscape, particularly in Bristol

·  Project Adaptability: Comfortable handling change, reporting progress, and adapting as new information arises

·  Organisational Skills: Highly organised, experienced in data collection and input, using data to inform decisions

·  Time Management: Ability to manage and prioritise workload to meet deadlines

·  Innovation: Open to new ideas and confident in suggesting improvements to colleagues

·  Teamwork: Self-motivated and effective in a dynamic team with diverse skills and experience

·  IT Proficiency: Skilled in using technology to support service delivery and ensure easy access to data and records

Other knowledge and experience that would be beneficial in this role includes:

· Understanding of the services of Dogs for Good.

· Occupational Therapy related skills and experience.

Person profile

for a person who can demonstrate the following qualities:

·  Commitment to a person-centred approach

·  Proactive, positive and flexible approach

·  Outcomes-oriented; a ‘can-do’ person

·  Self-motivated and organised

·  Creative approach and problem-solver

·  Inclusive style, willing to share and learn

·  Operates to professional and high standards

·  Acts as an Ambassador for Dogs for Good

·  Creativity in problem-solving, ability to ‘think outside the box’ and responding appropriately to new ideas and unexpected situations.

Other Requirements

· The ability to drive is part of the job, so a full driving licence is preferred, but where applicable, we will work with the chosen candidate to find alternative solutions where reasonable adjustments can achieve the desired outcome.

· As you will be working with vulnerable people, you will be required to undergo a DBS check.

· You are expected to have a good understanding of safeguarding issues and how they should be applied to the work of the charity and its partner organisations.

· Flexible working hours will be required in some instances to facilitate the effective delivery of the hub pilot.

Apply now

If you would like to find out more about the role, please contact Jude Palmer, our Head of Hub Development

To apply for this position please visit the Current Vacancies page on Dogs for Good's website, where full application instructions can be found.

Closing date: Noon on Wednesday 19 February 2025

1st interview: Tuesday 11 March, Little Stoke, Bristol

2nd interview: w/c 17 March at Dogs for Good, near Banbury

The Community Fundraising Assistant supports individuals and organisations raising funds for MSF, ensure the safe processing and acknowledgement of donations and the administrative processing tasks related to community and corporate fundraising, ensuring supporters have the best possible experience with MSF when raising funds for our work. They also provide stewardship and support to companies carrying out employee fundraising in the workplace, and for companies who chose MSF as their Charity of the Year.

The Community Fundraising Assistant plays a vital role in supporting a dynamic programme of MSF challenge events, community fundraising initiatives, and in-memory or tribute donations.

This position is essential to the smooth functioning of the Community, Events & Tributes team, ensuring efficient administrative processes, such as banking and donor acknowledgment, and financial reconciliations. The role also involves providing guidance and assistance to event participants and community fundraisers, offering excellent supporter care to help elevate donations and build lasting relationships.

A key aspect of this role is responding with sensitivity and empathy to donors making in-memory or tribute gifts, ensuring that their needs are met with care and attention.

By delivering exceptional stewardship, the postholder will foster ongoing support and engagement, encouraging repeat donations.

The Community Fundraising Assistant will work collaboratively within the team, supporting day-to-day operations and helping to create a seamless and rewarding experience for MSF’s community of supporters.

DEPARTMENT: Fundraising

HOURS: 37.5 Hours Per Week (Monday - Friday)

LENGTH OF CONTRACT: Permanent

LOCATION: London - Hybrid

SALARY: £31,092.77 per annum

Internal grade: 12.1

RESPONSIBILITIES  

Mobilising community groups  

1. Build and maintain relationships with synagogues and denominations.  

2. Work with clergy, synagogues and denominations to develop programmes and content related to refugees, asylum, social cohesion, and xenophobia, including a network of advocates and ambassadors within communities.  

3. Develop outreach and recruitment pathways for community members to volunteer in HIAS+JCORE projects and beyond.   

4. Develop and pilot a project of community-based volunteering, building relationships with sector partners and Jewish communities to support, resource, and network such groups.  

5. Support the coordination between and development of local community projects that engage with asylum seekers and refugees, including Drop Ins, community sponsorship (Welcome Circles), and collections.  

6. Where possible, foster interdenominational dialogue and interfaith partnerships.  

Developing and delivering our youth and student work  

1. Work with youth movements, students, and community groups to develop programmes and content related to refugees, asylum, social cohesion, and xenophobia.  

2. Arrange visits, including with speakers, to campuses and communities.  

3. Develop new and innovative programmes in national, campus-wide, and online contexts.  

Developing partnerships across the community  

1. Developing relationships with organisations across the Jewish community.  

2. Organise high quality, collaborative events, campaigns and projects, including developing both Refugee Shabbat and Refugee Week as key aspects of the communal calendar.  

3. Bring together high-quality content for other Jewish community events and activities.  

4. Build a network of skilled advocates for refugees and social cohesion.  

Administration and Evaluation  

1. Work to develop a monitoring and evaluation framework for projects.  

2. Provide regular reports for trustees and funders.   

3. Work with HIAS+JCORE staff to secure funding for the project, such as through producing reports.  

4. Keep accurate records, and working with HIAS+JCORE office staff to develop and update the CRM.  

Other Duties  

1. Contribute to HIAS+JCORE communications and campaigns  

2. Play a part in HIAS’s global commitment to community engagement  

3. Attend regular team and supervision meetings   

4. Other duties as required by your line manager  

ABOUT YOU  

• Commitment to the organisation's mission, vision and values.  

• Excellent knowledge of the Jewish community, including a solid understanding of synagogues, youth movements, and student culture in the UK.  

• A good understanding of current issues affecting refugees and racial equality in the UK, and a willingness to learn.  

• Excellent community organising and people skills.  

• Excellent verbal and written communication skills including the ability to speak in front of audiences.  

• Self-starter that can work independently as well as the ability to work as part of a team.  

• Good interpersonal skills and ability to build relationships with people from a wide variety of ages and backgrounds.  

• Willingness to work flexible hours and to travel overseas and within the UK.  

• Ability to learn to use new types of technology including database systems and website content management systems.  

• The patience to design programming that caters to the needs of a variety of stakeholders.  

Experience required  

• A track record of successful projects engaging local Jewish communities.  

• Experience running workshops and trainings.  

• Experience of organising events.  

• Experience of working with young people and volunteers, especially within youth settings within the Jewish community.  

• Experience in budget and project management.  

The Royal Marsden Cancer Charity raises money solely to support The Royal Marsden, a world-leading cancer centre. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.

From funding state-of-the-art equipment and ground-breaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer.

We are a very ambitious organisation which has gone through transformational growth over the past five years. Alongside funding an existing programme of world-leading research, treatment and care, the Charity completed its largest capital appeal to date, successfully raising £70 million to build the Oak Cancer Centre at the hospital’s Sutton site, which opened in summer 2023.

We have exceeded our fundraising targets, over the past three years, raising over £90m against a target of £83m and making over £82m in funding available to The Royal Marsden. However, with one in two of us expected to develop some form of cancer, it is essential that we go even further in our fundraising efforts to support the essential work of The Royal Marsden. Therefore, we have recently launched our most ambitious strategy yet, that will see us raising at least £215m over the 5-year period.

The Charity is committed to raising £150 million, through a major fundraising appeal, for a new major development project in Chelsea, which will launch in 2025/26. There is also an extensive portfolio of engaging projects outside of the capital appeals, that help to support all aspects of the hospital’s work to improve the lives of cancer patients.

Working for us offers you a challenging and rewarding career, as well as the chance to really improve the lives of those living with cancer. The Community Fundraising team stewards some of our most dedicated supporters, who organise events and bring their networks together to raise up to six figure sums. We build long lasting relationships with individuals as well as community groups, schools and corporate organisations to raise millions for Charity every year.

This role will play an important part in the engagement of community supporters, identifying new prospects and effectively stewarding existing supporters. You will be a high performing fundraiser with experience of delivering income growth through effective relationship management. You will be ambitious and proactive and relish the opportunity to support the Charity to achieve its ambitious goals.

About Us

Stonebridge City Farm is much more than just an inner-city farm. While we are indeed a beloved destination for local families—offering an array of animals, gardens, a vibrant play area, cozy café and a unique shop—we pride ourselves on being a vital community hub, free from the burden of an entrance fee. 

About You

As our ideal candidate you’ll bring a wealth of strategic and organisational leadership experience, having worked closely with boards, a variety of stakeholder groups, and people from diverse backgrounds and circumstances. Your strong communication skills and passionate advocacy for the charity’s mission will be key to our continued success. Equally important are your business acumen, financial awareness, and creativity in identifying new opportunities for collaborative working and funding partnerships.

The Role

The Chief Executive Officer is responsible for the leadership of Stonebridge City Farm in pursuit of its charitable and financial objectives, ensuring that strategic and operational plans are developed and implemeted.

PLEASE REFER TO THE CANDIDATE INFORMATION PACK FOR FULL DETAILS.

For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within. 

Our values are: People First, Curious, Bold, Collaborative, Accountable

For further information on what we do, our values and our generous benefits please visit our website.

Our research has highlighted the lag faced by the community sector in its transition to net zero – no longer burning fossil fuels – compared to the domestic housing sector. To respond to this challenge SIB is launching a Heat Development Company, which will work closely with community initiatives seeking to decarbonise their heating – moving from boilers that burn gas or oil – and engage with their communities to support them through the net zero transition. This role will be integral to the success of this new initiative, working closely with our customers and wider stakeholders to make the community case for electrification and away from gas. Please see page 5 for further information.

About the Role

Reporting to the Deputy CEO this is an exciting role supporting one of the UK’s leading social investors in our pioneering work on heat decarbonisation.

We are looking for someone who is passionate about the work we do, is organised and has excellent attention to detail. Someone who is flexible with a “can do” attitude and who has a desire to get involved within a fast-paced team. If that is you and you can also bring in new ideas and are keen to get involved with the wider team projects as well as collaborate across the organisation then this could be a really exciting opportunity be a part of our values led organisation. For further information please refer to the background information available below.

 Key responsibilities

1.         To co-create and implement an effective community engagement strategy for the new Heat Development Company involving the three existing grantees on the programme, in particular giving consideration to the ways in which the Heat DevCo’s new investees can best work with local residents to make the case for electrification. To be the first point of contact for the pioneer grantees, and for the programme’s first set of development sites, ensuring that excellent communications are designed and implemented, and that questions and concerns are answered in a timely and informed way.  

2.    To manage any community consultants engaged as part of the programme, or working with project management partners.

3.To coordinate regular stakeholder engagement with key interest groups: grantees & investees and their communities, the social sector, and the decentralised energy sector. To be creative in developing these contacts, and to consider new and innovative ways of carrying out outreach and ongoing engagement reflecting the differential impact of analogue and digital methods of engagement, their reach into communities, and their replicability and cost.

4. To lead on qualitative research on decarbonisation and electrification for the Heat DevCo, in particular to support the Deputy CEO and research and data team in exploring the potential of heat as a common pool resource.

5. To work closely with the policy and communications team to ensure that stakeholder engagement reflects SIB’s policy priorities on decarbonisation and electrification, and that feedback from stakeholders is reflected in policy and communication outputs. To support the policy and communications team in its development of new policy and communication assets, and to work with the data team to incorporate the best evidence into outputs across SIB’s platforms. To work with external groups on the best approach to public information campaigns on electrification, and to ensure that SIB has a voice in wider efforts to encourage electrification in the UK.

6. To develop a calendar of useful events in heating decarbonisation and electrification, to attend relevant events or conferences and to ensure that the senior team prioritise the best set of opportunities to raise SIB’s profile and progress leads and partnerships. Through attendance to present the Heat Development Company, answering questions and reporting key feedback, ensuring that internal development work effectively reflects a wide set of views and experiences. To be an accessible and responsive contact point for SIB’s work on heat decarbonisation, taking a creative and inclusive approach to outreach and information sharing.

7. To support the coordination and project management of business development in community energy, heating and cooling, social investment fundraising and capacity building, supporting Business Development colleagues with relevant case studies, customer viewpoints and grassroots experience.

8. To provide regular and timely updates on the development of opportunities in heat decarbonisation and electrification to the senior team. These updates should both support effective information sharing across the organisation, and, in particular, reflect the grassroots and community perspective. This should enable SIB to make the best use of its resources and pursue its strategic priorities in an inclusive and accessible way.

9. To contribute to high quality bid responses for invitations to tender from funders, investors and other key client groups in heating, community energy, decarbonisation and electrification, to ensure that these are well-written and represent stakeholder and grassroots viewpoints.

10. To coordinate and contribute to a clear strategy and objectives for decarbonisation and electrification at SIB.

11. To adopt our continuous improvement and learning ethos.

12. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.

13. To support and contribute to the implementation and delivery of SIB’s strategy.

14. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.

15. To work within the organisation's values, principles, and processes to achieve operational excellence.

Core competencies

• A good understanding of net zero and decarbonisation. A background or experience in working in this area is helpful but not essential.
• Excellent relationship management skills both with internal and external stakeholders.
• Demonstrable experience of working with a wide range of different interest groups including communities and grassroots organisations.
• Effective time management.
• Self-motivated, with high energy and an engaging level of enthusiasm.
• Excellent customer service skills.
• Strong negotiation and influencing skills.
• Excellent Microsoft Office Skills, including Word, Excel and Powerpoint.
• Flexible and adaptable as a team player.
• Excellent attention to detail.
• Excellent written and verbal communication skills
• Commitment to equality, diversity & inclusion

Desirable competencies

• Understanding of the social investment or grant-making market in the UK
• Understanding of community energy schemes

About Community Building  

Working as part of the Wellbeing Exeter partnership, we have a team of Community Builders working across Exeter. They help to create new networks, connect people and opportunities, and look at what community spaces, skills, groups and people exist in an area.    

About the role  

Are you interested in people, able to listen to their points of view, good at motivating people and passionate about building and strengthening local communities?  

This is an exciting and varied role for a dynamic and confident individual, in which the right candidate will work directly within communities in Exeter; bringing people together to improve wellbeing and make the community a better place to live!   

Responsibilities  

• Maps out and maintains awareness of formal and informal community activity and provision. 

• Identifies community assets and resources. 

• Listens widely to people of all ages and backgrounds within the community to understand more about people’s lives and how they feel about their community. 

• Supports motivated individuals to transform ideas into action for the benefit of themselves and others.   

• Identifies people who are natural connectors and natural leaders within neighbourhoods. 

• Advocates for the community or underrepresented aspects of the community. 

• Develops insight into power dynamics within a community and supports people to understand, manage and challenge these, where necessary.  

• Maintains awareness of City and County initiatives and developments that present opportunities for citizens to be more engaged and have influence over what happens in their communities.  

• Builds & maintains co-operative internal and external relationships as part of the Wellbeing Exeter partnership including attending training, meetings and activities.  

• Actively markets and promotes the programme within communities. 

• Collects evidence of outputs and outcomes, ensuring consistent implementation of the monitoring and evaluation process.  

Community life and social connections are vital to all our health and wellbeing. Wellbeing Exeter works alongside people to discover and develop opportunities and ideas on how to live and feel better and get connected to what matters to them.    

The Corporate and Community Volunteer Officer plays a crucial role at High Trees, focusing on driving our corporate volunteering strategy to deliver meaningful, high-impact programs that support both the local community and our corporate partners. Corporate volunteering is at the heart of this role, and you will take the lead in designing and delivering innovative initiatives that align with corporate social responsibility (CSR) goals and generate essential resources to sustain and grow High Trees’ diverse services.

As the primary point of contact for our corporate partners, you will build and maintain strong relationships with businesses, ensuring their engagement and contributions go beyond one-off activities to form lasting, strategic partnerships. You will design tailored corporate volunteering opportunities, such as team-building volunteer days and skills-based initiatives, that deliver measurable benefits for both the business and the community. You will also explore and secure additional funding streams through sponsorships, grants, and creative collaborations, positioning High Trees as a leader in impactful corporate-community engagement.

While the corporate element is the primary focus, you will also oversee High Trees broader volunteering program for local residents, managing their recruitment, training, and placement across our services. This includes providing young people with meaningful work experience placements that offer diverse opportunities for personal and professional development. This is a programme working with a small group of residents each year, with the focus on making sure the programme is of real tangible value to those involved.

This role is ideal for a highly motivated individual with a strong background in corporate engagement, relationship management, and strategic thinking, who is passionate about using partnerships to create lasting community impact.

The role of Supporter Care Officer is a key post in the organisation working to maximise CLAPA’s income from the community. It’s a very exciting time to join the CLAPA team, we have an ambitious Income Generation Strategy in place to increase our income diversity. This role will play an active part in this strategy by providing excellent customer service and building strong relationships with our donors, community fundraisers and event participants.

You will be responsible for delivering and supporting outstanding customer service to supporters, so that their experience of CLAPA is second to none, leaving them feeling valued and committed to on-going support. You will act as the first point of contact for our supporters when they contact CLAPA by phone, email or in person, with all manner of queries. With excellent communication skills and good attention to detail, you will be self-motivated and capable of multi-tasking and prioritising.

The role focuses on the key areas of:

· Supporter Engagement and Communication

· Donation Processing and Acknowledgement

· Data Management and CRM Administration

· Administrative Support and Process Improvement

An empathetic, friendly and helpful attitude will ensure that our supporters feel valued and respected, and you will take great pride in responding to and thanking them in a consistent and timely manner. You will work closely with the Fundraising Coordinators to develop and implement processes to ensure we are delivering an excellent service, every time.  Alongside this, the team are responsible for financial processing - ensuring income is captured correctly on our database, Salesforce.

Please see the recruitment pack for a full list of key tasks.

Responsible to: Head of Fundraising and Communication

Responsible for: Supporters (Recruitment and stewardship)

Location: Loughborough, Leicestershire with travel across the country and to Cambridge when required.

Hours: 37.5 hours per week including occasional evening and weekend work

Contract: Permanent

About Baca: Baca is dedicated to supporting young, unaccompanied refugees aged 16 to 18, some of whom are victims of trafficking. Our mission is to place these young people at the heart of everything we do, helping them achieve their full potential.

Role Overview: We are seeking a passionate and proactive individual to coordinate and deliver our Fundraising, Engagement, and Communication strategy. This role involves engaging with a wide range of people to raise awareness, increase our supporter base, and generate income to support Baca's vision, mission, and values.

Key Responsibilities:

• Implement and coordinate Baca’s Fundraising and Engagement strategy.
• Develop and execute plans to increase donated income from individuals, CSR, crowdfunding, and community activities.
• Organize and coordinate fundraising and engagement events.
• Steward supporters, including donors, volunteers, partners, and advocates.
• Deliver Baca’s Communication strategy across various media channels.
• Ensure consistent application of brand guidelines in all communications.
• Collect and edit stories to raise awareness and build a supporter base.
• Generate tailored content to maximize income and engage stakeholders.
• Represent Baca in the community to raise awareness and recruit supporters.
• Maintain accurate supporter data and generate regular reports.
• Support young people projects that represent Baca’s vision externally.
• Ensure compliance with Fundraising and GDPR regulations.

Person Specification:

• Alignment with Baca’s values and mission.
• Ability to respond to change, be self-motivated, and flexible.
• Strong teamwork and partnership skills.
• Knowledge of the fundraising landscape is desirable.
• Accountability, responsibility, and a willingness to learn.
• Proactive and able to take initiative.
• Patience, calmness, and tenacity in challenging circumstances.
• Sensitivity and discretion in handling confidential information.
• Knowledge of issues facing unaccompanied asylum-seeking young people.
• Commitment to young asylum seekers and refugees.
• Excellent organizational and communication skills.
• Ability to plan and deliver community engagement events.
• Problem-solving skills and attention to detail.
• Ability to drive and access to a vehicle.
• Enhanced DBS check required.

Why Join Us?

• Be part of a dedicated team making a real difference in young people's lives.
• Opportunity to develop and implement impactful strategies.
• Engage with diverse community groups and stakeholders.
• Supportive and dynamic work environment.

How to Apply: If you are passionate about making a difference and meet the above criteria, we would love to hear from you.

Join Baca and help us achieve our vision of empowering young asylum seekers to build a brighter future.

Community fundraising is at the heart of Lingen Davies, and we are very fortunate to have a strong tradition of support across our region. Our Community Fundraising Manager will work closely with colleagues across the charity to drive and grow our community fundraising even further, ensuring excellent supporter care and stewardship, and building long term relationships for the charity. Attending a range of community events and networking opportunities to act as the face of the charity, including delivery of presentations, and to raise our profile across the region. You will also form part of the team delivering our major fundraising and engagement events each year.

You will be responsible for maintaining and growing relationships with our community supporters, with a specific focus on supporting our highly effective fundraising committees. These are already established in Shrewsbury and in Montgomeryshire, and we are looking to set up more committees across the region. You will manage a small team of Community Fundraising staff and ensure they have what they need to offer the best possible support to people in our community who wish to support us. There will be a specific remit for this role, initially to build support for Lingen Davies in Telford and Wrekin.

Working to agreed budgets, you will help us to reach ambitious fundraising targets to ensure that we can provide the best possible support for people living with cancer in Shropshire, Telford and Wrekin, and Mid Wales.

You will work with colleagues to develop the use of our CRM system and apply data analysis to support delivery of the role, and to develop future plans and direction. You will be self-managing, motivated, have excellent interpersonal skills and be computer savvy!

We are entering an exciting new phase of growth and development, and this role has grow with us. If you would lke to be part of a team making a real difference to lives in our community, we'd love to hear from you.

We are seeking a passionate individual to join our small but mighty team. This is an excellent opportunity to bring your skills and experience to a charity that aims to have a big impact in the community.  Your role will be to raise funds for the charity through varied community fundraising activities, including our flagship fundraising event Croyde Ocean Triathlon, as well as other smaller fundraising events throughout the year. The postholder will also be required to support and nurture existing relationships and look for new engagement and fundraising opportunities with local businesses, community organisations and schools, ensuring an effective, efficient and impactful journey for new and existing supporters.

Charity Purpose:

Earth Action North Devon (formerly Plastic Free North Devon) is a local environmental charity on a mission to protect and improve our environment through community led action. We aim to connect people with their natural surroundings through conversations, education and events to ensure residents and visitors alike want to protect what our very existence depends on. We want to see radical transformation towards a healthier and more informed relationship with the environment.

PLEASE NOTE: We are currently rebranding and the formal launch of our new name is at the end of March.

Role Purpose:

To help EAND generate income and expand its community fundraising efforts in order to help meet the charity’s mission.

PERSON SPECIFICATION 

We are a small, dedicated team so a committed and proactive approach is essential to help us continue to work towards our mission.We are looking for someone who:

• Has a keen interest and experience in community fundraising

• Is an excellent and adaptable communicator, comfortable engaging with people in a range scenarios (public, corporate and community events to 1-1 engagement)

• Is a forward thinking, team player with a ‘can do’ attitude and an ability to take initiative and get stuck in Is adaptable and able to work efficiently with a small team in a busy office

• Has the ability to manage and execute multiple tasks

• Is passionate about protecting and improving our environment and has a commitment to the values and mission of Earth Action North Devon

Responsibilities

• Cultivate and recruit new and existing supporters to participate in a range of events including those planned by EAND as well as ‘host your own’ fundraising events. 

• Support existing fundraisers to keep them engaged, maximise their value and retain them as supporters

• Work closely with the CEO and comms team to create engaging fundraising materials and create effective campaigns

• Organise fundraising events to maximise income (quizzes, raffles, etc)

• Liaise with local partners to encourage support

• Work closely alongside the CEO and team to deliver the fundraising strategy

• Develop and forge new and existing relationships with local clubs and associations to secure their support both financially and in raising environmental awareness and supporting action to contribute towards  the charities mission

• Support the CEO to sustain and build our existing business support network and better interlink with our fundraising activities 

• Create and maintain supporter fundraising information trackers to accurately record and monitor income against targets

• Represent the charity at events

• Carry out office and general duties and tasks to ensure the effectiveness and smooth running of the organisation

• Duties may vary from time to time as determined by service and business need