Community Engagement Manager Jobs in Bermondsey, Greater London

About The Role
Closing date: 7th Nov
Application Process: Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
This is a fantastic opportunity to join an ambitious and thriving Major Donor Team at a time of great hope and expectation in the field of dementia.
You will be responsible for developing and implementing a new programme of donor engagement, propositions, and stewardship for a highly valuable and important segment of our Major Donor audience.
Focused on individuals with capacity to make annual donations between £5,000 and £50,000, you will drive the creation of a new giving club with the aim to establish vital new relationships, drive retention and grow income. Working closely with the wider Philanthropy and Prospect Development Team, you will also support the identification of new high value relationships and opportunities.   
In this role you will lead the delivery and implementation of a new high value giving club. Develop new propositions, communications, and engagements to retain and grow income. You will support the identification and solicitation of new high value supporters and implement processes and ways of working to enhance the efficiency and effectiveness of our Major Donor programme.
Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction.  This is a wonderful achievement and we're incredibly proud, as this is a fantastic testament to all the people who make up Alzheimer’s Society.
About you

- You are a skilled and experienced fundraiser, with a track record of success building relationships and managing fundraising propositions with a high value audience.
- You are confident managing and analysing data and skilled at delivering strategic marketing and communications.
- You have strong project management experience, a strategic thinker and confident building relationships with donors and stakeholders internally and externally.
- You are a skilled fundraiser with experience of managing high value relationships.
- An exceptional communicator who is confident leading a project from ideation through to completion.
- You are experienced in copy writing, developing donor propositions and stewardship.
- You are experienced in business development, strategy, data and analysis.

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Salary: £40,000 - £50,000 + wellbeing cash plan + pension scheme (LGPS) + additional Lift Schools benefits

Hours: 37 hours per week, 52 weeks per year

Contract: Full time, permanent

Start date: November 2024

Location: Hybrid role requiring 3 days per week in the office during school term time.

London HQ location is currently 163 Eversholt St, London NW1 1BU, moving to Ed City, 1 Edcity Walk, Edcity, London W12 7TF from 1st January 2025 onwards

Join our dynamic team and make a difference.

We are looking for an outstanding communications and events professional to join our team at Lift Schools.

You’re someone who’ll be able to:

• Engage and influence people at all levels, from senior leadership to school staff;
• Manage multiple channels including newsletters, an intranet, and briefings - aligning messaging with organisational goals;
• Deliver a world-class and sector-leading portfolio of annual events;
• Design and lead initiatives to strengthen Lift’s culture, including a culture of recognition and social activities.

Ready to make a difference? 

As a member of our dynamic internal communications team, you will have the opportunity to shape the way we connect with our schools and central services. We are looking for a creative individual who can build upon our existing initiatives and take our internal communications to new heights.

With full support and agency, you will own the planning and delivery of engaging content that aligns with our mission.

Join a friendly and motivated team where you'll gain valuable experience in a large, forward-thinking network.

You’re someone who has:

• Proven experience in managing large-scale events and conferences from inception to completion;
• Communications experience, managing a range of channels for internal communications in a large organisation;
• Exceptional project management skills, capable of handling multiple events and communications projects simultaneously;
• Excellent writing and communication abilities, with strong attention to detail;
• Strong interpersonal skills with the ability to engage and influence at all levels, from senior leadership to school staff;
• Strong intellectual curiosity, able to be creative, get the 'big picture' and challenge the status quo.

If you would like to find out more about the role and have an informal discussion please contact us to organise. 

Closing date: 31st October 2024

Ready to apply? Get in touch. We can’t wait to hear from you.

The role is due to commence November 2024. This is a full time, permanent position.

Who is Lift Schools?

We’re a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 57 schools.

Every adult in a school has the power to transform lives, and that’s why talented people are essential to us. Our ambition to give every pupil the best start in life relies on our dedicated teachers, teaching assistants, senior leaders, and admin teams. We attract dynamic individuals and provide the space to reimagine what’s possible.

That’s why your career is as important to us as it is to you. We want you to develop, we want you to grow, and we want you to feel valued.

We offer you:

• Comprehensive training: Access a wide range of developmental training to boost your career.
• Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
• Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.

We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.

Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED.

Please complete and upload the application form via Breathe HR. Your application will be rejected without a completed application form (Please see vacancy documents at the bottom to download the form).

 If you have any problems with attaching the form, please send it to talent @ bookmarkreading . org

At Bookmark, we have a simple vision: we want every child to read.  As we launch our new three-year strategy, we are recruiting an experienced corporate partnerships fundraiser to play a key role in developing a fantastic portfolio of existing partnerships and work closely with the Senior Corporate Partnerships Lead to build a pipeline of new opportunities.  Help us change the story for children.​

Job Description

Manage high-value partnerships​

• Manage and grow a portfolio of existing five and six-figure corporate partnerships, ensuring a first-class stewardship journey that maximises partnership value and delivers on agreed objectives.​
• Provide excellent stewardship of existing corporate partners, including engaging with employees and delivering timely and impactful partnership reporting, ensuring that all partnership activity is compliant with relevant legislation and regulations.​

​Drive new business​

• Work with our Fundraising Prospect Research & Administration Intern and Senior Corporate Partnerships Lead to identify, develop and maintain a pipeline of prospective corporate partners and diversify the partner portfolio, conducting research, making approaches, and securing meetings to drive income and impact.​
• Work closely with the Senior Corporate Partnerships Lead and wider team to create compelling, innovative, and bespoke partnerships proposals that meet the needs of corporate partners, while aligning with the charity's strategic priorities.​
• Pitch/present proposals to potential new partners. ​

​Plan and strategise​

• Work with the Senior Corporate Partnerships Lead to  develop and implement the corporate partnerships plan and forecast financial targets within the wider fundraising strategy.​​
• Use Salesforce to manage the accurate recording and forecasting of corporate income, enabling efficient reporting and KPI management. ​

Line Manage​

• Line manage the Corporate Partnerships Executive and support their professional development, providing direction, support and guidance​.

Communicate and collaborate​

• Work collaboratively with internal stakeholders, including Marketing, Fundraising, Impact and programme delivery teams, to ensure that partnership activity is integrated into wider organisational activity and aligned with the charity's overall objectives.​
• Bookmark is lucky to have a strong corporate volunteering proposition and it is at the heart of many of our corporate partnerships. Work with our partners and Volunteers team to ensure the corporate volunteering journey is engaging and impactful.​
• Communicate the Bookmark mission with confidence to all our key external and internal stakeholders.​

​Other​

• Ensure Bookmark’s ethical fundraising policy is adhered to.​​

Person specification

Essential skills and experience​

• Proven track record in securing new supporters at a five or six figure level, across either corporate partnerships or philanthropy.​
• Experience in developing a portfolio of supporters with top-rate stewardship and multi-year gifts.​
• Experience in managing and building a prospect pipeline to secure significant and sustainable growth.​
• Experience of developing and delivering creative and innovative partnership proposals that meet the needs of donors while aligning with the charity's strategic priorities.​
• Strong communication and interpersonal skills, with the ability to build relationships with a range of stakeholders, both internal and external.​
• Excellent project management and organisational skills, with the ability to manage multiple projects and priorities.​
• Strategic thinking and problem-solving skills, with the ability to identify and develop opportunities to drive income growth and impact.​
• Experience of managing budgets and delivering against income targets.​

​Desirable skills and experience​

• Line management experience​
• Experience of working in a charity that has a strong corporate volunteering proposition.​
• Experience of working with senior stakeholders, including board members and CEOs.​
• Knowledge of Salesforce and/or SharePoint​.​

Location:​ Minimum two days per week based at the Bookmark office (London), with flexibility around home working for the remaining days
Contract type:​ Permanent, Full Time​
Salary:​ £38,000 - £41,500 per year​
Hours:​ 37.5 hours (Monday to Friday).Compressed hours and four-day week considered​.
Deadline:​ Monday 28th October 2024, 11:59 pm

Citizens Advice Tandridge District have an exciting opportunity to join our small friendly advice team as an Advice Service Manager, working in our Caterham and Oxted offices.

The successful candidate will be responsible for and have:

· Great interpersonal skills and an advice background to manage our advice services.

· They will be responsible for the day to day delivery of our advertised advice services, including supporting training, overseeing and supervising the quality of advice given and managing performance of staff and volunteers.

· The ability to bring out the best in the team, as well as to ensure the highest quality of advice across our core service and varied projects.

· Be a trained Advice Session Supervisor/ or knowledgeable generalist adviser/caseworker and/or willing to complete the appropriate training.

· You will be part of the senior management team, inputting into the running of the office, developing relationships with relevant stakeholders and funders where appropriate and promoting our service.

· You will ensure new initiatives are implemented smoothly and that volunteers, staff and supervisors are appropriately supported and developed.

· The role includes providing cover for Advice Session Supervisors and filling short-term gaps in staffing as necessary.

· We will consider applicants who have experience of working in the advice sector and of managing volunteers

Joining Citizens Advice means becoming part of a team dedicated to making a real difference in people’s lives. You’ll have the opportunity to work alongside passionate professionals in a supportive environment that values integrity, support, inclusion and collaboration. If you’re ready to take on a pivotal role that impacts every people’s live and contributes to a greater cause, we’d love to hear from you.

The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently underrepresented in our workforce.

Job title: Digital Communications Officer
Department: Communications & Engagement
Responsible to: Digital Communications Manager
Location: London - hybrid working, with visits to UWCIO at least once per week
Salary: £33,900 gross per annum
Working pattern: Full-time (38.5 hours) - other working arrangements available
Duration of contract: Permanent
Start date: Immediately

Are you our new Digital Communications Officer?

We are looking for a creative social media native who is comfortable not only with presenting UWC to different audiences but also collaborating and supporting our different stakeholders in doing so. You will join the Communications and Engagement Team at the UWC International Office (UWCIO) which consists of six people and report to the Digital Communications Manager.

As a Digital Communications Officer, you will create, develop and deliver content across all UWC International’s social media channels in line with our social media strategy and lead on sourcing or creating the relevant, required reporting to demonstrate engagement and impact. You will also support UWC’s truly global network of volunteers through digital resources, templates and training. In doing so, you will use your digital communications skills for the better, contributing to the success of the movement and supporting young people to access transformational educational opportunities they would otherwise not have dreamt of.

Part of the larger Advancement Team at UWC International, the Communications and Engagement Team provides the UWC movement with strategic leadership, support and advice in the area of internal and external communication, PR, promotion, marketing, crisis communications, alumni and wider community engagement, and partnerships with other organisations. The Team has a coordination and support function for teams across the UWC International Office, as well as other UWC stakeholders globally, such as UWC schools, colleges, national committees and governance bodies. Alongside your business-as-usual tasks, you will support the Digital Communications Manager in coordinating with the advancement and admissions teams at each of the 18 UWC schools to run ad-hoc campaigns and manage external stakeholders and partners.

About us

Changing the world takes passion and dedication

UWC is a global network of schools with a powerful difference. With a shared goal of working towards global peace and sustainability, we bring together young people from around the world to study in one of our eighteen schools on four continents. There, they don’t just learn how to be great at passing exams. They learn how to communicate across cultural boundaries. They develop the skills to be a changemaker. They design and engage in initiatives that transform their lives and the lives of those around them for the better.

Our students go on to become leaders in politics, NGOs, social enterprises, community movements, charities, and business. For life, they remain dedicated to the UWC mission and many of them remain in close contact with us, their school, and their peers, becoming part of a global community of over 60,000 changemakers transforming the lives of others.

About UWC International

The UWC International Office serves as the operational arm of UWC International, a UK-registered and Germany-registered charity, and stands as a pivotal entity within the UWC movement. Positioned in central London and Berlin, it collaborates extensively with stakeholders across the UWC spectrum, actively engages a robust alumni community comprising more than 60,000 members, and fulfils essential functions for UWC International's governance bodies. Our primary duties encompass global fundraising initiatives, comprehensive communications strategies, promotional endeavours, support for the network of over 150 UWC national committees, global strategy development and implementation, and support services to the UWC schools.

What we offer

As part of a commitment to our employees, we offer the following:

• Generous holiday allowance – 28 days per year plus eight public holidays (pro rata for part-time or fixed-term contracts).
• The standard working hours are 38.5 per week. Start and finish times can be agreed between managers and employees. We support flexible working and are happy to discuss different working patterns.
• We offer up to two days per year for volunteering and up to two days per year for study leave.
• We support staff development and provide access to training and a wide range of CharityComms resources through our UWCIO membership.
• We offer a health and well-being support package, which includes income protection, an employee assistance programme, advice and legal support helpline, remote GPs access, medical second opinions, mental health support, physiotherapy, cycle to work and a well-being calendar featuring podcasts and webinars.
• Perks and discounts portal, which provides a range of discounts across shopping, dining, lifestyle, and entertainment. With thousands of offers on hundreds of top retailers.
• Contributory pension scheme, UWC International currently contributes up to 8% of the employee’s gross salary, and the employee must match the percentage of up to 8% of their gross salary. The minimum contribution rate is 4%. This applies to everyone aged 22 and above but under state retirement age, earning at least £10,000 p.a. and classed as working in the UK.

Visa requirements

Anyone who applies to work at UWC International in London or Berlin must have a work visa before starting
employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process

Do you want to be part of our team? To apply, please submit your application with an up-to-date copy of your CV along with a cover letter in English (each a maximum of 2 pages).

Your cover letter must:

• Outline your experience, skills and competencies against the Person specification section in the
• attached Job Description.
• Explain why you want to join UWC International
• Provide confirmation of your eligibility to work or reside in the UK
• Provide the name and contact details of two professional / academic referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to interviews. We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above will not be considered.

Deadline for application: 23.59 (UK time) on Sunday, 10 November 2024

(Applications will be reviewed on a rolling basis. If you are interested, please submit your application as soon as possible)

Interview and assessment dates:

• First round of interviews and assessment on Friday, 15 November (Remote via Zoom)
• Second round of remote interviews will be scheduled for the following week.

For further information on this opportunity, please see the detailed job description attached.

Safeguarding children and adults

UWC International holds strict child and vulnerable adults safeguarding principles and has a zero-tolerance policy for conducts of sexual harassment, exploitation and abuse in the workplace and other places where the organisation’s activities are rendered. In the process of recruitment, selection and appointment,UWC International implements a range of procedures and actions including Criminal Background Checks / International vetting / Certificate of good conduct to ensure children and vulnerable adults are safeguarded and abuse is prevented.

We expect all applicants and staff to share this commitment and to undergo appropriate checks, including a Basic Disclosure and Barring Service (DBS) check.

Staff will take an active role in ensuring that we are meeting our safeguarding obligations through attending regular training and following the principles learned at all times.

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.

Job title: Senior Partnerships Manager

Salary: £50,152 per annum

Location: 5.7 The Loom, 14 Gower’s Walk, London, E1 8PY (UK Hybrid Working)

Contract:                    12 Month Fixed Term Contract (Maternity Leave Cover)

Hours:                         35 hours per week (Full Time)

Benefits

• 33 days of holidays (including bank holidays) plus Christmas office closure
• Option to buy or sell holiday days
• Generous pension scheme of up to 10% employer contribution
• Cycle to Work loan scheme for the purchase of a new bike/cycling equipment
• LinkedIn Learning access
• Employee Assistance Programme

We are recruiting a Senior Partnerships Manager at the Fairtrade Foundation to cover a period of Maternity Leave. This senior manager will play a crucial role in spanning knowledge across supply chains and commodities to provide an end-to-end service relationship for our major commercial partners.

This individual will need technical knowledge and the appetite to immerse themselves in varying supply chains whilst demonstrating commercial and relationship management to build a multi-faceted partnership with different functions of the organisation. You will steward and grow deep, holistic partnerships with category and channel strategies that link up joint partnership ambitions and impact goals across certified sourcing, thematic interventions, insights and data, advocacy and stakeholder engagement.

Your partnership strategy will complement our global development work in areas including human rights, climate change, gender equality and living wages/incomes as well as specific commodity categories. You will manage relationships with our consumer facing businesses in the UK and globally to maximise impact through volume growth and ensure that we have a pipeline of new opportunities through your partnership, as well as securing the existing work we do together. You will champion a growth first mindset that will enable sustainable income for Fairtrade, to ensure we meet our targets, and, most importantly, to ensure we deliver impact for producers. You’ll need to be a strong relationship builder with businesses (including at a senior level) and a quick learner in an evolving environment, with experience working in, with or for commercial partners and in the sustainability context.

Fairtrade changes the way trade works through better prices, decent working conditions and a fairer deal for farmers and workers around the world. Globally, across all Fairtrade members, we share a vision of a world in which all farmers and workers can enjoy secure and sustainable livelihoods, fulfil their potential and decide on their future. To achieve this we connect disadvantaged farmers and workers with consumers, promote fairer trading conditions, and empower farmers and workers to combat poverty, strengthen their position and take more control of their lives.

The Fairtrade Foundation is an equal opportunities employer, offers flexible working and welcomes applications from all sections of the community. We particularly welcome applications from candidates with ethnically diverse backgrounds, LGBTQ+ candidates and from candidates with disabilities, because we would like to increase the representation of these groups at this level. We want to do this because we know greater diversity will lead to greater results for producers and farmers around the world.

Closing date: 5pm on Friday, 8 November 2024

We are looking for an experienced programme manager to oversee the Democracy Classroom network. The post holder will be responsible for managing relationships with stakeholders across the youth, education and democracy sectors and lead on a series of democratic and election education initiatives to engage young people. 

ABOUT THE POLITICS PROJECT

We support young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers and politicians to help them to learn, teach and engage in politics. We are a non-partisan organisation working across the UK. 

ABOUT DEMOCRACY CLASSROOM 

Democracy Classroom is a partnership between over 100 civil society organisations that supports young people to engage in elections and democracy. The network supports collaboration through newsletters, training, meet up’s and an annual conference, as well as providing resources and training for teachers and youth practitioners. Democracy Classroom pools the collective support of the sector through the Democracy Classroom platform, where teachers and youth workers can access the collective support of the membership. 

Following the recent General Election, the network has experienced growth and is now preparing to support upcoming elections, votes at 16 and new developments such as changes to democratic education and the curriculum review. The network is non-partisan and works across all 4 nations in the UK. 

The aims of the network include: 

Increasing the number of young people engaging with democracy and elections.

Increasing the number of teachers and youth workers delivering democratic education, and strengthening their capacity to deliver impactful democratic engagement and voter registration activities in schools, colleges and youth settings across the UK.

Improving coordination between organisations engaging young people across the youth, education and democracy sectors, through growing the Democracy Classroom network.

ABOUT THE ROLE

To achieve the above, the post holder will:

• Support, build and manage relationships with over 100 civil society partner organisations.
• Manage the day-to-day running of the network, including the network's communications and databases.
• Coordinate the sharing of learning materials, working with teachers and youth workers to organise, map and curate content that supports democratic and election education.
• Oversee the Democracy Classroom website / platform. 
• Train and support teachers and youth workers to deliver democratic education materials. 
• Oversee our #ElectionCountdown programme during UK local, devolved and national elections and the associated comms campaigns. 
• Line manage the Democracy Classroom programme coordinator and manage relationships with freelance teachers, youth workers and designers.
• Oversee evaluation and monitoring, producing reports where required.

The job is a fixed term 12-month contract (including a 6-month probation period), with possible extension depending on the electoral calendar. 

The Politics Project is based in London, and the post holder will be expected to work from the office at least two days a week. The hours of work are 37.5 hrs per week. Occasional travel to elsewhere in the UK and working unsocial hours in evenings and at weekends may be required. This is a fast-paced role in a small but growing team.

Benefits:

• 33 days’ holiday plus Bank Holidays (inclusive for 3 days leave between Christmas and New Year. 
• Friendly and inclusive environment.
• Professional development opportunities, to upskill and train you.
• The opportunity to make a real difference to young people’s lives, helping them to develop the skills and knowledge they need to give them a voice in their society and shape their communities.
• 5% company pension contribution.

ABOUT YOU

You will have a passion for democratic engagement and will use that passion to support the delivery and growth of the Democracy Classroom network and The Politics Project. 

You will be a self-starter, comfortable managing fast-paced projects with multiple stakeholders. You will have outstanding project management and administrative skills, with the ability to work under pressure and identify priorities. You will effectively deliver against set targets to agreed deadlines. 

Above all, you can form good relationships with a range of people from different backgrounds and perspectives. You can network, negotiate, persuade, problem solve and be flexible to meet stakeholder needs. You can identify and pursue opportunities, and are excited by the challenge to oversee a high profile, national project. 

In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.

Skills & Experience: 

Essential

• Programme/project management experience.
• Good at building and managing relationships. 
• Experience managing multiple stakeholder relationships. 
• Able to communicate effectively.
• Strong ability to manage multiple priorities. 
• Self-motivated and resilient – able to solve problems and perform under pressure.
• Confidence in working with, and a good understanding of, the education/youth sector (not necessary to have personal teaching or youth work experience, but be comfortable working in those sectors).
• Knowledge of, and an interest in, UK politics. 
• Understanding of the UK education system.
• IT literate. In particular, you can use Google office software.
• A passion for youth democratic engagement, education and politics.

Desired

• Experience of database management.
• Ability to conduct monitoring and evaluation of work and produce written reports.

TO APPLY: 

To apply please submit through the CharityJob website a CV and a covering letter (maximum 1 side of A4).

The closing date is 11:59pm, 13th November 2024.

Initial interviews are planned for the weeks beginning Monday 25th November and Monday 2nd December.

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century?  As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.

 Supporting the Direct Marketing Manager in delivering growth in income through St John Ambulance’s direct marketing Retention programme via a range of campaigns. You will focus on supporting the Retention strategy which includes using data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.

You will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days. 

About You:

Having worked in a third sector direct marketing role previously, you will have experience running effective national and regional campaigns using a variety of fundraising channels including digital, email, social media, direct mail, and telemarketing. With your good organisational and time management skills you’ll be able to meet deadlines and manage conflicting priorities under pressure. 

You will have knowledge of usability testing, user research methods and conversion rate optimisation as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR. 

About The Role

• Manage the delivery of all Retention campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes
• Work collaboratively with data teams to ensure effective use of supporter profiling for delivery across a range of Retention campaigns
• Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and relevant performance reviews
• Responsibility for collation of all KPI tracking, trend analysis and activity results that feed into the team’s reporting and performance structure 
• Work alongside the Content team to research and develop retention. To gather information, case studies and photos for use in all direct marketing campaigns. Where appropriate, to liaise with external agencies such as designers and copywriters

Please see the job description for more detail 

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or SJA volunteers wishing to apply, please apply below. 

About Us:

St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion. 

  We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

We are recruiting a Programmes Officer to work across projects in our Sector Support programme, working closely with a Senior Programmes Manager.

This is an opportunity for you to use your excellent organisational skills to coordinate programme events, build relationships with funded partners, and maintain good records across our systems. You will support the efficient delivery of our programmes and sector support initiatives for organisations who work on the frontline of social welfare legal advice.

Working in an energetic, friendly and busy team, you will be able to make a significant and positive contribution from the start. We are a small organisation making huge strides in our mission to make access to justice available to more people in need.

You will have a passion for social justice and enjoy utilising your strong communication skills to support programmes and initiatives that strengthen the advice sector.

Overview of post

• To organise and develop the London Specialist Advice Forum with the Senior Programme Manager.
• To identify emerging issues that affect forum members and liaise with the forum members, the steering group, and external legal and non-legal organisations to discuss potential solutions.
• To identify and report pilot projects that emerge from needs identified through forum members.
• To identify emerging issues that affect specialist legal advice providers and support relationships with the key external strategic and policy organisations to raise these issues.
• To ensure that the work of funded partners is communicated to a broad audience through generating content for newsletters, our web site and online presence.
• To provide support to the Sector Support and Grants team in the running and development of other sector support schemes such as money saving initiatives, funding programmes, and others.
• To assist with the recruitment and management of volunteers.

Benefits

• 25 days of annual leave, increasing to a maximum of 31 days with the numbers of years in the organisation (pro-rata for part time) plus bank holidays (pro-rata for part time)
• Hybrid working
• Flexible working options
• Employee Assistance Programme
• Contribution to pension scheme
• Continuing personal development opportunities
• Enhanced maternity/adoption and paternity leave pay

Community and Challenge Events Fundraiser

We are looking for a Community and Challenge Events Fundraiser to create and deliver an engaging programme of mass participation and community fundraising activities to meet agreed, ambitious targets, enhancing the support base and driving income.

Position: Community and Challenge Events Fundraising Executive

Location: Hybrid working – at least two days a week at the office in Amersham, Buckinghamshire

Hours: Full-Time (35 hours, 9am-5pm, Monday-Friday)

Contract: Permanent

Salary: £27,000-£30,000 per annum

Closing Date: Friday 15th November 2024

Interviews: Week commencing 26th November (First interviews will be conducted via Microsoft Teams)

About the Role

You will be pivotal in building relationships with individual supporters and community groups to increase awareness and raise vital funds for the charity.

Key areas of responsibility include:

· Challenge Events

· Community Groups

· Supporter Journey

· Fundraising Opportunities & Planning

· Cross-team Collaboration & Representation

About You

You will have experience of achieving financial targets through fundraising activities, ideally in mass participation events and community fundraising.

You will also have experience of:

· Relationship Management: Demonstrable experience in building and nurturing strong relationships with individual supporters and community groups to drive engagement and income.

· Identifying, establishing, and retaining new supporters, with a focus on effective supporter care and stewardship.

· Digital Proficiency: Strong working knowledge of CRM systems and relevant digital platforms to manage supporter data, track engagement, and enhance communication strategies.

· Using digital tools to streamline processes and optimise fundraising outcomes.

About the Organisation

Roald Dahl's Marvellous Children's Charity provides specialist nurses and support for seriously ill children. Our vision is that every seriously ill child deserves a Roald Dahl Nurse and fundraising is core to achieving this. Our mission is to provide specialist nurses and support for seriously ill children living with complex, lifelong conditions.

As a charity that works in partnership with the NHS, we find innovative ways to ensure that children and families have the care and support they need. We do this through improving the healthcare outcomes and resilience of children and families, and we focus on complex, lifelong conditions that are underfunded and under-resourced. The outcomes we are aiming to achieve are:

· Improved quality of care

· Improved experience of care

· Improved efficiency and cost-effectiveness of care

· Improved resilience of seriously ill children and their families

You may also have experience in areas such as Community, Challenge, Events, Community Fundraiser, Challenge Fundraiser, Events Fundraiser, Community Fundraising, Challenge Fundraising, Events Fundraising, Fundraiser, Fundraising, Fundraising Officer. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are looking for a Senior Project Manager to coordinate an 18-month project exploring how we can operationalise a new in-work poverty benchmark for employers in London. This benchmark, developed by the Social Market Foundation, has the potential to improve the lives of low paid workers, building on the success of the Living Wage campaigns

The in-work poverty benchmark project is a new and exciting pilot project at the Living Wage Foundation. We want this person to build a case for employers going further than our existing accreditations and taking a more holistic approach to tackling in work poverty. This role would help us develop the pilot through employer case studies and extensive stakeholder engagement with a view to launching a new vehicle to recognise employers who adopt the in-work poverty benchmark.

Three key parts of the role would be working with:

- Our Membership team and our Operations and Insights team: to scope out and enhance their capacity to support employers to implement the benchmark through e.g. workshops, provision of guidance and /or new ways of working with employers.

- The cross organisational Making London a Living Wage City (MLLWC) team to build upon the successes and networks of this project and align where helpful to encourage London employers to go further

- London based community organisers to ensure that the experiences and stories of low paid workers are a primary driver of the case for change and how we develop this work.

The ideal candidate would be a proactive and experienced project manager with experience of building and implementing new products, projects or services. They should have excellent communication skills and a track record of engaging diverse stakeholders and building a network.

Living Wage Foundation

The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include Parent Action and Sponsor Refugees to add depth to the impact of Citizens UK’s work.

The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each October ahead of Living Wage Week, our annual celebration of a growing network of over 15,000 Living Wage Employers.

The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 475,000 low paid workers. Over recent years, the Living Wage Foundation has built on the success of the real Living Wage by creating new responsible employment standards – Living Hours and Living Pension – for those employers who want to go further and provide the security workers need now and in the future.

Main Responsibilities

Contribute to the achievement of the LWF and CUK’s strategic aims

· Work with the Living Wage Foundation team to embed this project into the wider work and strategy of the Foundation, and to identify and share learning from across our projects on how to mobilise employer action to tackle poverty.  

Develop and manage external relationships

· Develop and implement a stakeholder engagement plan to support and promote the project.

· Manage strong relationships with the project partners and funders to involve and update them on the project as required.

· Progress our existing partnerships whilst proactively securing new partnerships with organisations that can help promote and build demand for the in-work poverty benchmark.

· Develop a wide-ranging network of stakeholders with an interest in this project, finding ways to involve them in its development.

· Coordinate and manage a project working group of senior Living Wage Employers, in work poverty experts and employee stakeholders.

Build and manage projects and achieve work targets effectively

· Set up, manage and evaluate a set of action pilots with employers, low paid employees and relevant experts to develop and test the in-work poverty benchmark and the standards within it.

· Design and develop the recognition mechanism and support programme for employers who sign up to the in-work poverty benchmark.

· Provide regular progress reports and deliver agreed project milestones including events, reports and other agreed outputs.

· Oversee the project being integrated into our CRM system and developing robust project management systems.

Learning, expertise, wellbeing and inclusion

· Conduct desk research, stakeholder interviews and organise events as required to inform the project. Manage research partners to conduct additional research as required.

· Monitor, review, evaluate and write up pilot progress with each employer using qualitative and quantitative evaluation methods.

· Working with others to identity and share learning on how to mobilise employer action to tackle poverty, considering this in the development of the in-work poverty benchmark.

· Develop and host employer facing events to gain insight and test appetite to support the development of this work.

· Design and facilitate employer workshops and employee focus groups to identify best practice and shared learning.

· Produce a final report and recommendations for how the work might be taken forward at the conclusion of the project, presenting this to relevant stakeholders.

Communications

· Oversee the collation and dissemination of research and evidence to build the case for the in-work poverty benchmark. Work with the Living Wage Foundation Communications and Research team to enable this.

· Develop the support we offer Living Wage Employers that are interested in implementing the in-work poverty benchmark and lead the production and design of research reports, toolkits, best practice guides and other resources.

· Promote the Living Wage Foundation to build our reputation as a leader in good work practices for low paid workers, including launching research and reports and celebrating progress made.

· Represent the Living Wage Foundation at meetings, events and conference to build awareness and support for our work. 

Develop and manage internal relationships:

· Build and manage strong relationships across the LWF and wider Citizens UK teams for effective collaboration and to support development of this work.

· Work closely with community organisers in London to ensure the voices of low paid workers are a leading influence on this project.

· Contribute to the LWF and Citizens UK Senior Management meetings and cross organisational working groups.

Generate income and resources

· Oversee the development and implementation of an employer fee structure for the in-work poverty benchmark vehicle.

· Work with the Head of Business Development and Policy to produce a sustainable fundraising strategy for this work whilst developing relationship with potential funders.

· Oversee the creation of proposals to secure funds from corporate partners and attract funding from grants or donations to support ongoing work.

Key Skills 

EXPERIENCE AND QUALIFICATIONS 

Essential (E), Desirable (D)

Experience of building consensus between diverse stakeholders to drive progressive change (E)

A track record of developing mutually rewarding corporate and /or third sector partnerships to deliver project objectives (E)

Primary research skills with experience of conducting evaluations and an ability to develop surveys, analyse data and conduct focus groups (D)

Experience of conducting secondary research and writing reports (E)

Understanding of the importance of good research design (D)

Previous experience of developing and implementing new products, projects or services (E)

Experience of securing funds to deliver and scale up projects (D)

KEY SKILLS AND KNOWLEDGE

Excellent project management skills with the ability to juggle a wide range of competing demands (E)

Exceptional interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)

Strong communication skills with the ability to engage and work effectively with a diverse range of stakeholders, including senior business leaders (E)

Strong report writing skills and ability to share and disseminate knowledge with project partners (E)

An ability to take initiative and work independently across different teams (E)

Understanding of anti-poverty policy and campaigning (D)

PERSONAL ATTRIBUTES

A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)

A strong commitment to the Living Wage campaign and principles of Citizens UK (E)

Application Procedure

At Citizens UK, we use Applied, an applicant-tracking recruitment system. Applied aims to overcome unconscious bias in recruiting. Often the Hiring Team will not see your CV as part of the shortlisting process and instead ask questions to test skills needed for the role. The responses are anonymised and reviewed by the panel. The Applied platform also asks some demographic questions before you start your application. Citizens UK cannot see individual demographic responses, only summary statistics to monitor our candidate pool for balance. Applied aims to give an equal chance to be hired irrespective of background. Candidates can opt out of answering the demographic questions. 

We are committed to being an inclusive employer. In line with our inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, disabled people, and people of faith to better represent the communities we work in. We also strongly welcome applications from people who have lived experience of low pay and poverty. For questions and reasonable adjustments regarding your application, including information in a different format, or our recruitment process, please contact us.

Many of our employees enjoy flexible and hybrid working, and we are open to adapting/flexing our roles to embrace a diverse workforce. If you are interested in a particular vacancy and wish to discuss flexible working, please contact us.

Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

Applicants must have the right to work in the UK as Citizens UK is unable to sponsor visa applications. Our community organisers work in the community and their employment is subject to satisfactory standard/enhanced DBS checks. 

Leo Baeck College is the pre-eminent UK institution of Jewish scholarship and learning
that is the heart and lifeblood of the intellectual and spiritual life of the Progressive
Jewish community. Leo Baeck College combines inspirational, high caliber teaching with a
commitment to developing rabbis, other professionals, and lay leaders who will build
sustainable, accessible, and thriving Progressive Jewish communities.

The primary function of this role is to manage and maximise all categories of development
inclusive of grant writing, fundraising, events and communication activities for LBC and to
support the College and Board of Governors in identifying new opportunities to engage.with stakeholders and raise additional funds. Additionally, this role is to support the Principal, COO and members of the Board of Governors in their contact with major donors and other stakeholders.

Key Responsibilities

· Continue to build our visibility and relationships with other organisations

· Research and prepare the submission of grant and trust applications

· Develop a “Friends of Leo Baeck College” programme, an “Alumni” programme, and a “Legacy” programme

 

OUR VISION: A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success 
OUR MISSION:  To prepare talented students from underserved and underrepresented backgrounds for career success. 
OUR VALUES:  We value teamwork and champion diversity in all its forms, including diversity of thought. We demonstrate empathy and passion in everything we do. We act with integrity; communicating openly and provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.

There are talented young people from ethnic minority or low socioeconomic backgrounds with the potential to thrive in top industries. And firms are looking for them. 
We identify, inspire, and train our candidates to connect them with our sponsor firms where they can launch successful careers. 

At the start of their careers, our candidates join our professional network of alumni both tapping into and contributing to this community of knowledge, experience, and contacts. 
SEO London was launched in 2000 and has subsequently delivered two decades of transformative leadership in the UK workplace diversity and inclusion segment. Today, over 14,000 diverse students and professionals are registered with SEO London, benefiting from sponsorship and engagement opportunities with over 120 blue chip firms across financial services, corporate law, consulting, technology, engineering, and corporates. 

Overview

Sponsors for Educational Opportunity (SEO London) is looking to hire an HR and Operations Manager, reporting to the Chief Operating Officer.

Team:  Operations 
Location:  41 Great Guildford Street, London SE1 0ES

We offer flexible and hybrid working but office-based work is required from all staff on a regular basis. For this role we require the post-holder to be in the office min. 3 days per week, at least at the outset.

Reports to:  Chief Operating Officer
Line Management: Senior HR and Operations Officer 
Term:  Permanent Role 
Ideal start date:  ASAP 
Salary: £38k - £46k depending on experience

This is a full-time role but we are open to flexible arrangements.

Role Description

The HR & Operations function at SEO London has grown significantly in recent years, with a strong foundation now in place. This is an exciting opportunity for a new HR & Operations Manager to build on this progress and shape the next phase of our development. With recent growth and a focus on nurturing a positive culture, this role offers the chance to make a real impact and drive continued success within a dynamic and purpose-driven organisation.
 
The role is to oversee and continuously improve the delivery of HR Strategy and operations in line with SEO London's mission, values and strategic objectives. In addition, this role will oversee organisation-wide operations.
The post-holder will: 

• Further develop and execute a People plan that supports the achievement of the charity’s strategic objectives and an engaging and inclusive work environment
• Ensure that all policies and procedures align to SEO London’s vision and mission and the necessary regulatory and legal standards 
• Support a culture that is focused on employee engagement and continuous improvement including giving and receiving feedback 
• Support managers in attracting and retaining staff who have the necessary motivation, values, skills and tools to deliver
• Provide line managers and staff with HR advice in confidence 
• Be focussed on efficient and cost effective operational and service delivery across SEO London
• Execute ‘business as usual’ HR administration including monthly payroll and management of appraisal processes
• Lead or support strategic projects such as SEO London’s Learning and Development Plan, internal communications via SEO London’s intranet and continuous improvement of our recruitment and onboarding processes
• Line Management, currently of a full-time Senior HR and Operations Officer

Accountabilities

HR Strategy and People Plan 

• Full accountability to design and align the annual People agenda to the strategic needs of SEO London, working closely with the Chief Operating Officer 
• Compilation and use of HR data to inform planning and decision making 
  Regular review of HR policies, procedures, pay and benefits to make sure these are in line with current regulation  
• Provision of advice and support re. organisational design and development  
• Internal reporting to Executive Leadership Team (ELT) and via an organisational dashboard 

Employee Engagement and Wellbeing, and Diversity, Equality and Inclusion (DEI) 

• Responsibility for developing and overseeing the engagement strategy for SEO London’s staff team 
• Planning, execution and analysis of staff surveys, communication of insights and planning and execution of follow-up actions  
• Design and delivery of culture building activities to support employee engagement and well-being e.g. team away days, oversight of staff-led wellbeing committee  
• Responsibility for designing and embedding DEI policy and initiatives in conjunction with the ELT and other senior leaders 
• Responsibility for providing employment advice and counsel and managing the risk of staff team attrition  

Learning and Development and Performance Management 

• Execution of a robust and future-focused talent development, performance management, and learning strategy that supports staff members’ ongoing learning and performance
• Identification of skills gaps and internal and/or low-cost solutions/training to meet needs
• Continuous improvement of regular performance management, talent management and succession planning and execution 

Employee Relations

• Advice and support to Senior Managers regarding employee relations issues 
• Lead responsibility for management of employee relations issues, as agreed with the Chief Operating Officer 

Recruitment and Onboarding 

• Identification of recruitment needs and plans alongside hiring managers with focus on filling skills and experience gaps where necessary, internal progression opportunities and cost-effective hiring processes 
• Design and execution of an effective and efficient candidate experience 
• Execution of competency-based assessment and selection 
• Embedding of DEI and Safeguarding measures into recruitment processes 
• Continuous improvement of onboarding plans and processes, working closely with managers to ensure high quality new starter induction 

Employee Reward 

• Responsibility for sourcing and analysing regular market data to inform renumeration 
• Responsibility for delivering a competitive and attractive salary, pension and benefits programme 
• Responsibility for managing a fair and transparent salary review process focused on providing incentives for good performance and fair pay 
• Responsibility for payroll and associated processes 

Operations 

• Responsibility for regular review of SEO London’s suppliers, working closely with the Finance team 
• Lead responsibility for some supplier relationships, including those connected to SEO London’s offices 
• Maintenance, curation and regular review of organisation-wide policy and procedures ensuring adoption across the organisation and alignment with accepted good practice and regulations 
• Accurate record keeping in line with SEO London’s data protection policies and procedures 
• Governance administration including scheduling and taking minutes at Board and sub-committee meetings and support to the Chief Operating Officer on all matters relating to SEO London’s governance 

Line Management 

• Line management as required (currently one team member), including goal setting, performance management, support with planning and execution of tasks, identification of learning and development opportunities and accountability for report’s outcomes and outputs. 

Required qualifications

• University degree (any discipline)
• HR qualification (minimum CIPD Level 5)

Skills and experience of: 

• Analysing and using data to inform planning 
• Designing and executing a people strategy 
• Project management and process improvement (start to finish) 
• Creating and curating policies 
• Creating and executing Learning & Development plans 
• Managing employee reward and benefits 
• Recruitment and onboarding including planning, assessment, selection and process management 
• Microsoft (Outlook, Word, Excel, PowerPoint and SharePoint) including ability to create spreadsheets, run and analyse pivot tables in excel and create quality PowerPoint presentations 
• HR technology including HRMS and applicant tracking systems (Personio preferred by not essential) and payroll system/s 
• Operations and supplier management 
• Internal communications 
• Event management 

Knowledge of: 

• UK Employment Law 
• The HR life cycle 
• Wellbeing and DEI practices 
• Knowledge of Salesforce desirable but not essential 
• Understanding of coaching and mentoring practices 

Behaviours: 

• Influencing and engaging, and excellent relationship management across all levels of an organisation 
• Excellent written and verbal communication  
• Tact, diplomacy and integrity 
• Highly organised 
• A deep understanding of equity, diversity and inclusion to foster a positive organisational culture 

What we offer?

• Salary: from £38-46k, depending on experience 
• Annual Leave: 28 days + Bank Holidays 
• Enhanced Family Friendly Policy
• Flexible working - 3 days in the office 
• Benefits: Employee Assistance Programme, Private Health Insurance, Discount to Nuffield Gyms via Private Health Care and many more…

Closing date for applications

Timeline:  

• Closing date for applications: 18 October at 12 noon 
• Shortlisting: 18 October 
• First interviews: 21-24 October or sooner as possible 
• Second interview, with task/presentation: 25 October or sooner as possible 

If you are interested in this opportunity, please apply as soon as possible.  We are reviewing applications on a rolling basis. 

Equal opportunities Statement

As part of its recruitment policy, SEO London intends to ensure that no prospective or actual employee is discriminated against based on race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, other protected characteristic, religious belief or political persuasion or is disadvantaged by any condition or requirement which is not demonstrably justifiable.

Safeguarding

All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.

Right to work

Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

The Data, Digital and Technology Team sets the heartbeat for Crisis’ core systems., equipping Crisis staff, members and volunteers with the modern technology toolkits that will help us end homelessness 

About the role

As our IT Infrastructure Engineer, your technical expertise and problem-solving skills will ensure our systems operate smoothly. In recent years, we have made significant strides to advance our technology environment, with wide-scale cloud migration enabling a hybrid workforce. You will not only maintain our IT infrastructure but also proactively identify and deliver improvements across our networks, servers, hardware, and telephony. You will ensure industrial-strength identity, account, and endpoint management. Additionally, you will collaborate closely with the Service Delivery Team to achieve successful incident management and excellent service request outcomes.

You will see the impact of your work through site visits and engagement with staff and volunteers. This is an opportunity for you to use your skills to help us end homelessness while working in a flexible and supportive environment.

About you

If you love putting your brain to work on how to tackle systemic IT challenges, this is the role for you. We are looking for a highly organized engineer with experience in prioritization and working with a team to efficiently execute tasks. You will be an excellent communicator and work collaboratively with customers to design the best solutions together.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm 
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 10 November 2024 at 23:55

Interviews will take place on the 18-20 November 2024

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success.  We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team.