Community Development Jobs

Freshwater Habitats Trust is a friendly, well respected conservation charity that works to protect freshwater wildlife through practical, evidence-based and effective nature conservation projects. We are now recruiting for this post: Engagement Officer in the New Forest National Park.

The role will focus on the delivery of community and stakeholder engagement across the Climate Action Fund project, YouCan, a climate action scheme, with a focus on connecting young people to nature and helping communities across the region tackle the climate and nature crisis. 

The role will also cover engagement activities under the Species Survival Fund, another partnership scheme, with a focus on action to halt species decline by restoring habitats back to the landscape.

We are looking for an enthusiastic individual who will deliver a programme of activities and events, citizen science surveys as well as delivering an awareness campaign to engage local communities and visitors in the protection of the New Forest’s freshwater and coastal habitats.

Romsey Mill is looking to appoint a talented and enthusiastic Individual Giving Fundraiser to join our team and play their part in helping to make our vision of a transformed society, where all young people, children and families fully belong, positively contribute and thrive, a reality. 

We are looking to appoint someone with a good track record of developing and running activities and campaigns and appeals to raise funds from individual donors; who is experienced and excited about data management of donor records and using fundraising systems. The post-holder will have a practical understanding of GDPR and data protection regulations.

Romsey Mill is a Cambridge-based charitable organisation creating opportunities with young people, families and local communities, across Cambridgeshire and Peterborough to overcome disadvantage, promote inclusion and develop personal, social and spiritual wellbeing. Established in 1980 by local churches and working in partnership with a range of other organisations, Romsey Mill is a charity with a Christian ethos, working openly and inclusively with people of any faith and none.

This is an exciting opportunity for an experienced fundraiser to make an impact with a creative and compassionate local charity making a lasting difference for good with vulnerable young people, children and families in Cambridgeshire.

To be successful in the role you will have an understanding of what is involved in coordinating and carrying out fundraising activities to raise voluntary unrestricted funds from individual donors, both one-off and regular giving, and to lead on the management of donor records. 

If this sounds like you, this could be your opportunity to join our inspiring team within a much-loved charity.

For over two decades, Social Investment Business has provided finance and support to charities and social enterprises. We empower these organisations to do what they do best - serve the communities they operate within. 

For further inforation on what we do, our values and our generous beneifts please visit our website.

Our values are: People First, Curious, Bold, Collaborative, Accountable

About this role:

Reporting to the Head of Credit Risk and Portfolio Management this role plays an important part in the provision of loans and blended funding (loans and grants) to our charity and social enterprise customers.

We are looking for someone who has previous experience of lending, relationship management and managing a portfolio of business/organisation loan customers. This is a great opportunity for someone to be involved in making a difference to people.  We need someone who is passionate, proactive, can work well autonomously and as part of a team and is flexible, adaptable and can manage competing priorities.

Members of the investment team are based in different regions across England.  This role will primarily manage customers within London, the West of England, South of England and South West of England, although some customers may be located right across the UK. Regular customer visits will be a requirement of the role as well as in person team meetings. We are looking for applicants based in London or the area to the West or South West of London (within circa 2 hours travel time from London) to ensure you are able to easily reach customers across these regions.

 Key responsibilities

Relationship Management

1. Responsible for managing a portfolio of SIBs smaller investments (loans and grants) and acting as the primary point of contact for all communications with those customers.

2. Build and maintain strong working relationships with all investees within your portfolio, arranging in-person visits and/or video meetings on a regular basis and when otherwise needed.

3. Collect, review and report on monitoring information from loans/grants recipients which is predominatly financial information (management accounts, annual accounts and  forecasts) and social impact progression.

4. Ensure scheduled loan repayments due from investees are received in line with agreed schedules and take action where not received.

5. Proactively identify emerging support needs and recommend methods to address these, including sources of external advice/support.

6. Discuss potential variations to the terms of loans or grants with investees and prepare and submit loan variation recommendations to internal committees including the SIB Investment Committee, including challenging situations where the customer is in default or financail distress.

7. Undertake assessments of new loans and develop relationship to orginate new loan applications.

8. Undertake AML/KYC, eligibility and fraud checks on new borrowers.

9. Drawing up loan and security documentation where required.

10. Arrange drawdown and disbursements of funding.

11. Generate new SIB customers through referrals from customers within your portfolio and your own professional networks.

General

12. Support and/or lead on relevant investment team projects as and when required.

13. Take enquiries from and provide guidance to applicants on all SIB funds.

14. Provide constructive suggestions to improve ongoing processes and input into the design and development of new products.

15. To work within the organisation's values, principles and processes to achieve operational excellence.

16. To adopt our continuous improvement and learning ethos.

17. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I.

18. To support and contribute to the implementation and delivery of SIB’s strategy.

19. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required.

Core competencies

· Experience of managing or working with a portfolio of business/organisation loan customers.

· Ability to analyse and make objective judgements based upon complex written and financial information.

· Previous experience of assessing loan applications.

· Experience of interpreting and understanding data on Microsoft Excel.

· Credit assessment training or a good understanding of company financial accounts.

· Good negotiating, influencing and problem solving skill.

· Excellent written and oral communication skills that can be adapted for a variety of  audiences.

· A team player who enjoys working in collaboration with other people.

· Ability to work using own initiative, manage own workload, be a self-motivator and work remotely.

· A passion to help financially viable charities and social enterprises access funding.

· Commitment to equalities and customer care.

· Commitment to quality, diversity & inclusion, and customers.

· Excellent communication skills.

· Team player with the ability to work independently.

Desirable competencies

·  Knowledge of the voluntary, community, and social enterprise sector.

· Capital project experience

Ealing and Hounslow Community Voluntary Service is a registered local charity that has been supporting voluntary and community sector (VCS) groups in Ealing for over 30 years and Hounslow groups since 2012.

In this rapidly changing world where our sector continues to face many challenges and take on new opportunities, it is highly appropriate that Ealing and Hounslow CVS has undertaken a process of reviewing and planning for the next three years. Consulting with our stakeholders has been a refreshing process, and has provided us with an opportunity to study how well we delivered our core themes from our latest Business Plan – developing, connecting, representing and innovating with the third sector in Ealing and Hounslow - and to establish new and more relevant themes of work for future delivery.

Ealing and Hounslow CVS is a second-tier organisation that works with local charities and voluntary organisations in Ealing and Hounslow. The overall aim is to provide a professional and effective service to local voluntary organisations through assistance and through forming consortia and bidding for major tranches of funding aimed at improving the lives of the local communities.

PURPOSE OF THE POST
Promote and support volunteering in Ealing and Hounslow. 
Raise the profile of informal, formal, and corporate volunteering. 
Design, develop, and implement social action projects reflecting the local community's needs. 
Collaborate with Ealing and Hounslow Council’s Community Engagement Teams on initiatives and events. 
Support disadvantaged groups in volunteering and social action. 
 
MAIN DUTIES AND RESPONSIBILITIES
 
Volunteering Promotion and Support
Promote volunteering to residents, VCS groups, statutory sector, and local businesses. 
Ensure access to volunteering opportunities for residents from hard-to-reach communities or isolated areas. 
Coordinate regular training and events to promote volunteering benefits. 
Run drop-in sessions at various outreach locations within Ealing and Hounslow.

For more information see the recruitment pack 

About Resource Futures

Our vision is to create a sustainable world. We work collaboratively with governments, businesses and the third sector to help speed up the transition to a circular economy and manage resources and waste in a more sustainable way.

We are non-profit-distributing and have a close-knit team of 50+ trusted employees who collaborate across various areas of the business. Our multi-disciplined and connected approach sets us apart from the competition and enables us to build robust solutions that have a meaningful impact in the world.

We are passionate not only about what we do but how we do it, and we’re proud to be a part of the global B Corp movement to use business as a force for good. Employee-owned and independent, we’re all about helping each team member grow, and together striving towards our goal of a creating a sustainable world. We are motivated by the impact of our work and how it feeds into wider issues of climate justice and circular economy. Our work is far-ranging from supporting businesses to advising governments and delivering the evidence to support global change. Read more about our company and how we go beyond for our people, to help them grow and thrive.

The opportunity

CAG networks empower community groups to act towards a more sustainable future, focussing primarily on the areas of reuse, repair, waste reduction, sharing, surplus food, composting and wider biodiversity and sustainability. In 2023/4 CAG Devon expanded its geographic focus, becoming county-wide, and widening its topical focus. You will be coordinating the delivery of the new Community Action Groups (CAG) project in East Devon (see our parent project website, CAG Devon).

A CAG network provides community groups with the tools and support they need to thrive, such as support with governance, guidance, small grants, training and insurance, as well as opportunities for networking and sharing skills with other groups.

As CAG project coordinator for the East Devon area, you will be nurturing and supporting place-based community groups, so location is essential. The successful candidate must live in central or East Devon or be within a reasonable commuting distance of East Devon. Mileage will be paid for travel within the East Devon area.

You will liaise with the contract manager and the local authority representative and have experience and enthusiasm for sustainability, community development and grass roots activities. You’ll be joining a close-knit team, working with the CAG Devon Project Manager and Project Officer, and occasionally with our wider Resource Futures team.

What you will be doing

• Promoting the CAG Project across East Devon:
  • Establishing contact with communities and key people, through networking, attending and speaking at local events, writing posts, blogs and articles, and speaking to groups.
  • Contributing to the CAG Devon website and social media presence.
• Identifying the needs of local groups (with them), including the resources and plans needed to implement their community-based initiatives.
• Providing individual support to assist groups plan and implement their activities:
  • Guiding communities in the development of practical waste reduction and wider biodiversity and sustainability projects.
  • Providing advice on fundraising and project management for these projects.
  • Providing support to community groups and volunteers through identifying and organising appropriate training events, skill sharing sessions and individual support.
  • Supporting groups to engage with and make use of Resource CIT, CAG Devon’s current online monitoring and evaluation tool.
• Ensuring that the work meets the agreed objectives and targets of East Devon District Council and the objectives of the wider CAG Devon contract (with Devon County Council).
• Monitoring project progress and reporting quarterly on progress as well as compiling an end of year summary report, highlighting successes and making recommendations.
• Representing and promoting the project to external bodies as appropriate, acting as a representative for the wider CAG Devon project.
• Any other tasks as deemed appropriate to this post.

The essentials

• Knowledge and experience of community development approaches and community consultation methods.
• Experience of working in the community/voluntary sector, ideally on waste reduction and/or wider sustainability/environmental issues.
• Commitment to sustainable resource use and sustainable development.
• Experience of promoting activities via social media.
• Competent IT user, particularly Microsoft packages, MailChimp and WordPress.
• Experience of project management, including budget management.
• Experience of collating, monitoring and evaluating data and report writing.
• Excellent organisational and time management skills to meet deadlines.
• Excellent communication, networking, and people skills.
• An enthusiastic and constructive approach.
• Current full driving licence with own transport or ability to travel easily within East Devon district council area / boundary.

Great to haves

• Knowledge of waste reduction methods and wider sustainability issues.
• Knowledge of Devon and its communities, with a focus on East Devon.
• Experience of working in a small and fast-paced team.
• Experience of supporting groups with fundraising and reporting requirements.
• Experience of working with local authorities.
• Knowledge/experience of fundraising.

Benefits

• Embedded flexi working culture.
• 25 days annual leave, plus bank holidays, each year (pro rata for part-time hours) – flexibility to work or use bank holidays for annual leave.
• One volunteer day each year (pro rata for part-time hours).
• Enhanced maternity and paternity pay.
• Enhanced sick pay.
• Scottish Widows Ethical Series 1 pension plan – the company will match up to 7% of your contribution.
• Life assurance cover.
• Healthcare portal offering 24/7 GP access, mental health support, wellbeing advice, financial and legal guidance.
• Established mental health and wellbeing group with trained mental health first aiders and responders, maintaining a focus on support for our team.
• Cycle to work scheme and on-site showers at the Bristol office.
• On-site charging points for electric vehicles at the Bristol office.
• Subsidised professional membership such as CIWM or IEMA.
• An opportunity to become a company member, contributing to decision making and the future of our business.
• Access to our Consultative Group platform – a representative group of employees that provides an anonymous vehicle for employee voice, raising issues and engaging senior management.
• Regular line manager 1:1s and performance reviews, with opportunities to discuss and build targets that inspire and push you professionally.
• Annual training budget to ensure continued progression and development, as well as regular internal ‘Lunch and Learn’ and other sessions to share skills and knowledge across all roles.
• Two annual team activity days, each followed by evening socials.
• Green Bristol location, surrounded by nature, and only 10 minutes’ walk to the harbourside.
• Central Glasgow location near train stations, with roof terrace.
• An opportunity to join a friendly, fun, professional, challenging, and supportive place to work, and a team that is collectively focused on making a positive impact.

We’re looking for a UX designer and researcher to join the Service Design team on a permanent contract.

We’re a small team of 14 who are committed to growing user-centred design skills and best practice across the organisation.

We want someone with skills in both UX design and user research. The ideal candidate would have experience in roles such as UX Design, Interaction Design, and User Research.

We need someone that has the ideas and confidence to lead a team, and influence how we do things. And if you’re comfortable working across a service and tackling exciting design challenges, you’re ticking all the right boxes.

Interview Date: Tue 23rd and Wed 24th July

Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. Our team works from home most of the time. We meet up in-person every 6-8 weeks. Some project teams choose to meet up more often. We have offices in Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown.

Your experience

Please align your supporting statement to the criteria below, this is how your application will be scored.

Essential - You must be able to:

• absorb large amounts of conflicting information and use it to produce simple and accessible designs
• design and conduct research for an end-to-end service – for example, you can bring a range of tools and methodologies to the team like A-B testing, in-depth interviews, unmoderated studies and experience mapping
• define and implement a user-research strategy that continuously places our users at the heart of everything we do
• manage a small team of user researchers and be responsible for your team’s personal development and performance
• work alongside other user-centered design disciplines such as other UX Design, Content Design and Service Design
• contribute to a design system
• contribute to a UX roadmap that will guide designers, product management and technical teams
• represent UX and research in cross-functional discussions – both within the Service Design team and the wider business.

Desirable

It would be great if you know how to:

• collect data to help inform design decisions – for example, using things like Google Analytics 4.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

Spectra is a dynamic, London-based not-for-profit, committed to improving the well-being and choices of communities, particularly in relation to sexual health, gender identity, emotional resilience, and combating isolation. The organisation has a 30-year history of delivering to some of London's most marginalised communities, and has operated as Spectra CIC since 2012. Since 2012 we have expanded and stand now at over 40-staff with an annual turnover of circa £1.8m.

Spectra’s services are funded by local authorities, trusts and foundations and other grants and donations. Spectra have made recent investment into our fundraising capacities to support further growth and sustainability. 

Spectra’s current founder and CEO is stepping down from the role after some twelve years as leader, and the Board is looking to recruit a new CEO with the energy, drive and enthusiasm to take Spectra to the next level. 

Please download the CEO Recruitment Pack for details of who we are looking for and how to apply.

You will be able unequivocally to respect, support, promote and work within LGBTQ+ and the other diverse communities that Spectra serve.  Applications from people with lived experience in the communities and issues we work with are encouraged.

Please submit a CV, supporting statement and Diversity Monitoring Form as per the CEO Recruitment Pack instructions.

Job Title: Head of Projects and Business Development

Location: London Borough of Camden, coworking space available in Camden Town, requires regular travel to events across the borough. 

Hours and Pay: 36 hours per week £20-24 per hour (dependent on candidates experience)

Contract type: Freelance contract - renewed annually 

This is also available as a job share. 

Start date: 17th September 2024

About Think & Do: 

Think & Do is a climate and social action organisation based in the London Borough of Camden. We work on a range of projects across the borough which tackle environmental and social issues. Within our work we put a focus on imagination as a key driver for finding solutions and aim to work on projects that have an element of fun in order to bring joy to the communities we work with and ourselves.

About the role:

Think & Do Camden is looking for a Head of Projects & Business Development to manage the Think & Do Projects team and deliver local climate and social action projects across the Borough of Camden. This is a creative opportunity in a fast paced environment to work on meaningful projects in collaboration with other local organisations and businesses including Camden Council. A key part of this role is the organisation's strategic development working alongside the Cofounder & Head of Imagination. This role will be reporting on a monthly basis to the T&D Directors and will also require autonomous working. Think & Do is a small, grassroots organisation with a passionate team who work hard to deliver innovative projects across Camden and beyond. 

Tasks will include 

• Collaboratively leading the strategic direction of the organisation to be in line with the mission and vision.

• Fundraising for different projects through applying for grants and building relationships with local businesses.

• Developing and codesigning projects in line with Think & Do’s mission and vision in response to needs and challenges within Camden’s community and beyond.

• Facilitating hiring decisions for the organisation, creating job roles, working through the interview process and onboarding new team members. 

• Building new business connections and managing relationships with key partners and stakeholders. 

• Providing overall direction for multiple projects with different timelines.

• Nurturing the team to thrive in delivering their projects and supporting in terms of wellbeing and growth. 

• Overseeing project costs, budgets and timelines through liaising with project coordinators and approving monthly invoicing and expenses. 

• Maintaining project lessons learnt, risk registers and other project management documents. 

• Joining the team on community engagement events, including door knocking and at our Sharing Spaces, getting to know the local community at a grassroots level. 

Essential/ Desirable Skills 

• Interest in and passion for local climate and social action

• Good IT skills, familiarity with google workspace and/or Microsoft

• Good time management skills

• Good use of written and spoken English 

• High level of organisation and attention to detail

• Ability to work on multiple projects at once

Personal Attributes

• Warm, friendly and welcoming 

• Willingness to learn

• Ability to work autonomously and as part of a team

• Inclusive and kind way of being 

Requirements 

• Ability to work from home using own laptop and internet (coworking space available) 

• Able to travel to Camden based projects 

• Connection to Camden or neighbouring Boroughs. 

OTR are looking for a Grant & Bid Writer to work as part of the Business & Development Team providing increased trusts and foundation income across all regions and to cultivate and nurture relationships with funding and grant making organisations both new and existing.

The Grant & Bid Writer will be responsible for researching, writing, and submitting effective applications for funding, working with the Business & Development Manager to develop compelling cases for support, manage mid level donor opportunities, and continue accurate tracking of income.

The successful candidate will have demonstrable experience working in fundraising, with success in drafting proposals, raising funds, and applying different research techniques in identifying funding opportunities.

To find out more about the role please download the job pack below. Please reach out to Leilah (email in the Job Pack) if you would like an informal chat about the role.

OTR & Benefits:

OTR is a mental health social movement by and for young people. The charity is at an exciting stage of its 59-year history and is proud to be reaching more young people than ever before (over 20,000) across Bristol, South Gloucestershire, and North Somerset with creative and diverse mental health and wellbeing info and support.

Our approach to mental health is grounded in a set of beliefs and assumptions that underpins all of our work. We believe in celebrating diversity, empowering and mobilising young people to make change, and that catering to the unique strengths, interests and circumstances surrounding young people is key. Our approach centres on collaboration and partnership, building relationships between individuals, peers and communities.

Each day is as engaging and fulfilling as the last, and with a network of supportive, community minded people, we hope you’ll feel welcome here. As a thank you, we like to compensate our employees for the important work they do with a range of benefits including a flexible leave policy (38 days), healthcare cost assistance with HealthShield, flexible and hybrid working arrangements, enhanced sick pay, parental leave, continual training and development, free yoga and reiki, and more (subject to contractual terms and conditions).

A Willingness to Work with Difference

At OTR, whatever your role or professional background, you will be expected to work in a way that is anti-oppressive and inclusive. A key focus for OTR is to develop an organisation that is inclusive for all but we do not claim to be experts in this. We are committed to continuous learning and improvement in these areas and invite you to join us on this journey.

OTR recognises the benefits to individual practice and organisational credibility of having a diverse community of staff and volunteers and to this end is continually working towards building and maintaining an environment which values and pursues diversity accordingly.

We recognise that tackling systemic inequality, prejudice, racism and oppressive practice requires each of us to actively engage, self-examine and make changes where necessary, in order to improve access and equitable experience for all in society and all of those who come through our doors at OTR.

Fixed term contract to 28th February 2025

Full-time / Part-time / Job share available

We have been awarded a significant grant from the Defra Trees Call to Action Fund for #Defra Heart of England: growing momentum, capacity, skills and trees. In partnership with Stratford-on-Avon, Warwick, and Wychavon District Councils, the Heart of England Forest is leading this three year project to engage with landowners and local communities to increase tree cover across the landscape. Working together to identify suitable areas for trees to be planted, facilitate tree planting, and support woodland maintenance, new woodlands will be created that benefit the environment, boost biodiversity, and provide havens for communities to enjoy.

We are looking for two candidates with widespread experience of project delivery and good team working skills. The successful candidates will work closely with project partners to engage with local communities and larger scale landowners to identify suitable areas for tree planting.  Working with them to understand their needs, you will provide information on different types of planting and support them through the regulatory and funding process.

You will be passionate about landscape-scale conservation and the benefits this brings to both people and wildlife and have a demonstrable track record in successful team working.

The post will be based in the Heart of England Forest head office in Dorsington, but due to the nature of the project  hybrid working will form part of the role.  Each project delivery post has been assigned a particular geographic area – Warwick, Stratford-on-Avon or Wychavon district – and will be expected to travel extensively across their project area. However, both posts will contribute to delivery across the wider project area as applicable, working on a collaborative manner with the existing project team.

Our commitment to Equity, Diversity and Inclusion

The Heart of England Forest is committed to encouraging equity, diversity and inclusion amongst our current and future workforce. We are a Disability Confident Employer and part of The Race Report, driving diversity in the environment sector. We want our workforce to be truly representative of all sections of society and welcome applications from all qualified candidates.

Closing date: Sunday 14th July 2024  - midnight
Interview date: Friday 26th July 202

As a Mental Health Support Worker, you will provide a flexible, supportive and responsive service to people who have a significant history of mental ill health and distress.

You will be passionate, inspirational, open minded and most importantly you will be yourself. Every day is different you will get a buzz from the variety of challenges you’ll face each shift and make a real difference to the lives of service users.

Your approach to supporting people will be recovery focused, enabling people to make lasting changes and achieve their personal goals. You will have a creative attitude to your work and possess the skills to build positive therapeutic relationships.

What’s essential is that you love what you do. We want you to enjoy coming to work every day and to care about your job, your colleagues and our service users.

So, do you have:

• Experience of building and maintaining positive working relationships

· Great interpersonal skills including listening and empathy

• The ability to work collaboratively and positively with clients, carers, and other service providers

Then we think this role would be great for you!

What’s in it for you?

You’ll make a difference to people’s lives from the moment you start. You will benefit from:

· Commitment to flexible working

· Hybrid Working (where applicable)

· 25 days annual leave plus bank holidays, rising to 30 days

· Many learning and career development opportunities, with paid and tailored training

· Free Employee Assistance Programme 24/7 including access to counselling and GP services.

· Employer contributory pension scheme

· Good maternity, paternity, and adoption benefits

· Care workers discounts

· Incremental pay progression

· Access to our Employee Networks including People of Colour & LGBTQ+

· Health and wellbeing opportunities

· Cycle to Work Scheme

· Access to Corporate Health Plan

We aim for our workforce to reflect the diverse and exciting region we serve and are also proudly and actively anti-racist as such you are expected to drive the agenda forward.

As an organisation we believe people can only be at their best and thrive when they can be their authentic self!

We encourage you to apply early as your application will be reviewed as soon as it is received, and we reserve the right to close this job advert sooner subject to finding a suitable candidate.

Good Luck!

We are launching our external training scheme nationally & have an exciting opportunity for a talented and enthusiastic individual to join Victim Support as a Client Account Manager.

We are looking for a dynamic individual to play a vital role in the success of this new initiative, which will see organisations who sign up become part of a network of organisations who want to ensure victims of crime are understood, listened to and given the best support possible.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• Pension with 5% employer contribution
• An extra day off for your birthday
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is 12 months fixed term, home based, working 37.5 hours per week Monday-Friday 9am-5pm. Travel within England and Wales may be required.

As the Client Account Manager, you'll be instrumental in building and nurturing relationships with organisations who we deliver training to. Your responsibilities will include understanding their needs, serving as their primary contact for inquiries, and researching new opportunities. A key focus of the role will be promoting training options to universities, the private sector and other organisations and services.

This is a challenging yet rewarding role, providing an excellent opportunity for the right person. Previous account management experience is not a prerequisite. Instead, we value transferrable skills such as marketing, sales, community development, community engagement or stakeholder management. Regardless of your background, if you believe you have what it takes, we're eager to hear how you can contribute to the success of this role.

You will need:

• Enthusiasm and a flare for building rapport with a wide range of people
• Excellent time management and prioritisation skills
• Strong communication skills and confidence in speaking to professionals on the phone, virtually and in meetings
• Exceptional listening skills and the ability to disseminate important information to stakeholders
• Meticulous attention to detail and excellent customer service skills
• The ability to think on your feet and be creative and innovative in developing new ideas and ways to engage with external organisations

If the opportunity to be part of this flagship scheme excites you and you think you're up for the challenge, we'd love to hear from you.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Summary

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

• Work with the programme co-ordinator and additional administrative support to deliver the SLDP discernment process from initiation to completion at the moderation panel and the subsequent communication of outcomes and feedback. This will include serving on the panels, working with all key stakeholders associated with the discernment process and ensuring accurate information is provided and recorded across the entire process.
• Drive the approach and continual evolution for the SLDP programme ensuring the design, development and implementation of a high- quality L&D curriculum for the learning community.
• Shape, plan, schedule, implement and evaluate each element of the learning design including residential modules, mentoring, senior leadership and pilgrimage experiences and projects linked to the national vision and strategy of the Church of England.
• Manage the programmatic complexity of having multiple cohorts at different points in the learning journey.
• Act as the lead facilitator on each module to provide 'sign-posting' throughout the agenda plus expert input where relevant.
• Ensure high quality input through the identification, commissioning, briefing, supervision and review of internal and external experts as faculty and facilitators in the modules, or in the provision of mentoring, or learning experiences.
• Engagement and supervision of external coaches to provide role coaching at agreed points across the programme.
• Collate trends and data from the evaluations and participants to inform future design, and to demonstrate the impact of the programme.
• Present at governance meetings and any other relevant project boards, to consult with and influence senior leaders across the Church.
• Manage administrative support which is provided by a Project Co-Ordinator.
• Contribute to the development and facilitation of bespoke learning interventions for various groups as needs emerge e.g. action-learning groups, development for BAME clergy and Church Traditions, or the design of cross learning community events.
• Help to build and maintain a high-quality pool of external coaches and teaching faculty.
• Coach senior leaders from any of the leadership programmes as the opportunities arise.
• Contribute to writing reports for key bodies when required, including the House of Bishops, the College of Bishops and General Synod if required.
• Deputise for the Head of Senior Leadership Development in internal and external meetings if required
• Contribute to the 'knowledge capital' on leadership in the Church and to the organisational learning that arises from the programmes.
• Any other duties as required and commensurate with the post.

• Integration of the riches of the Christian tradition with the best of wider leadership development thinking and practice.
• Ongoing development of the new 'Learning Practicum' virtual learning system.
• Developing partnerships with theologians, TEIs, business schools and other leadership development providers and coaches.
• Playing a full part within the Ministry Development Team and wider Church.
• Wise investment of the available budget and good financial controls.
• Sharing good practice and learning with/from other parts of the Church and other partners.

• A salary of £66,186 plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
• 30 days annual leave (plus 8 bank holidays and 3 NCI days)
• Flexible working hours and location, with an expectation of just 1-2 days per week in our office in Westminster
• Structured induction programme and access to a range of development opportunities including apprenticeships
• Access to Occupational Health, and an Employee Assistance Programme
• Opportunity to the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies

The Vacancy
We are offering this unique and exciting opportunity to join in the work of the Connexional Property Support team and the wider Methodist Church in delivering its strategic plan to make the best use of its buildings for mission in local communities across the country.

Working alongside the Director and colleagues within the team, you will be helping to provide the essential support and guidance the team offers to Trustees, Ministers, Connexional colleagues and the wider church.
In particular, your role will provide a crucial focus helping to guide Trustees and Ministers on matters including the planning, development and commercial potential for their individual buildings and wider Circuit portfolios to enable them to make informed choices and contribute to the promotion and delivery of the Methodist Church’s property strategy.

Through your specific knowledge and experience, you will also have input into the provision of guidance, advice, communications, training and good practice for District Property Officers and the wider Methodist Church on property matters.
This is a remote working role, with the post holder focussing on supporting churches in the Midlands and Northern regions. You will be required to travel to our offices in Manchester or London and other locations around the country as necessary.

About You
We are looking for someone who wants to make a positive contribution to the work of the Property Support team and be equally comfortable collaborating in a team environment or under your own initiative. You will be an experienced property professional, with a record of developing and implementing innovative and practical strategies and solutions for the use, reuse and development options for individual properties, larger portfolios and sites, including commercial considerations and management options.

You will be called upon to work with a range of internal and external stakeholders including committees and therefore a mix of excellent communication, interpersonal and influencing skills are essential.

We are a collaborative team and therefore welcome applications from those who wish to contribute to the work of the team in a positive and proactive way.

If you meet most but not all the requirements, we still encourage you to apply. You may have other skills and experience that may be helpful to the team. If you want to know more about the role, then we will be happy to answer any queries – see the contact details below.

Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

Closing Date: 14 July 2024

Interview Date: 25 July 2024

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.