Community Change Administration Volunteer Roles in Islington, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a motivated finance professional to provide financial direction to our local advice charity and help us improve our long-term financial sustainability. If you’re excited to help us grow and strengthen our resilience so that we meet the advice needs of the diverse communities we serve, we would love to hear from you.
The Treasurer is an officer of the Trustee Board and not a paid member of staff. The purpose of the role is to ensure that the charity’s finances and supporting financial control systems are robust and comply with relevant regulations.
The role works closely with the Chair of the Trustee Board, the Chief Executive and the volunteer Financial Accountant.
The Treasurer is responsible for chairing the Finance sub-committee, including preparing the agenda and arranging for the production of the minutes of each quarterly meeting,
Treasurer main duties and responsibilities
Financial accounts
· Every quarter, review entries on Xero made by volunteer Financial Accountant (
· Review quarterly management accounts prepared by volunteer Financial Accountant before submitting report to the Trustee Board
· Ensure that year-end accounts are prepared to in compliance with SORP (Statement of Recommended Practice) Accounting for Charities and submitted by the deadline to Charity Commission and Companies House, and make arrangements for them to be independently examined as required
Budgets and planning
· Prepare annual budget and obtain Trustee Board sign off each March
· Review and update forecast of annual outturn
Financial control and compliance
· Comply with the charity’s financial policies and procedures
·Liaise with the CEO to prepare costings for any funding bid applications
· Ensure capital expenditure authorisations and limits are followed, and prepare expenditure justifications where appropriate
· Ensure that money received is spend only on the purposes for which it was given and ensure that reports and accounts demonstrating this are submitted to funders
· Submit regular financial reports to national Citizens Advice as required, and meet all financial obligations of the Citizens Advice Membership scheme
Relationship with Trustee Board
· Provide financial advice as required to the Chair and Trustee Board
· Explain, guide and advise the Board on the key assumptions and financial implications of the budget, operational and strategic plans
· Keep the Board informed about its financial duties and responsibilities
· Ensure that all Board members have a clear understanding of the accounts presented at meetings
· Ensure that the organisation has an appropriate reserves policy and a realistic budget that meets the service’s needs
· Provide input to the risk register process
· Present accounts at the Annual General Meeting in an accessible way
· Chair the Finance sub-committee, preparing the agenda and arranging for the production of the minutes for each quarterly meeting
Treasury
· Act as key contact on the charity’s bank accounts
· Transfer money between savings bank accounts to optimise interest income
· Maximise the interest on savings by comparing available interest rates
· Review investments (in conjunction with other trustees)
· Review and update cheque signatory and electronic payment authorisation
· Authorise salaries and PAYE payments to HMRC
Other (annual)
· Review reserves policy
· Prepare salary review (in conjunction with Personnel Committee)
· Review office insurance policy
· Review Gift Aid claim prepared by volunteer Financial Accountant
We exist to shape a society where people face far fewer problems.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice Esher & District is a well-established local advice charity that is seeking a HR professional to joins its trustee board and help deliver effective people management policies and plans. If you’re excited to help us have the right team in place to meet the advice needs of our local community in Surrey, we would love to hear from you.
Our Trustee Board is responsible for providing us with strategic thinking. As our Human Resources expert on the Board, you will work alongside the Chair, Personnel Sub-committee and Chief Executive to:
- Provide strategic and occasional operational advice on issues such as recruitment, employment contracts and remuneration
- Take a lead in reviewing the charity’s people management policies and procedures
- Advise on workforce planning and engagement to deliver our short and long term objectives
- Chair our Personnel sub-committee, setting the agenda for each six-monthly meeting and helping to prepare agenda papers
As a member of the Trustee Board, you will be responsible for:
● Maintaining an awareness of how our charity is operating
● Reading papers for Board meetings and attending six meetings per year
● Working on specific projects with other trustees or staff to further the strategic objectives of the charity
● Taking an active discussion during Board meetings and working with other trustees to:
- set policy and strategy direction, set targets and evaluate the performance of the charity
- ensure that all the finances and supporting financial control systems of the charity are in order
- monitor the financial position of the charity ensuring that it operates within its means and objectives
- monitor how well the service meets the needs of the local community
- ensure that the service plans for the recruitment and turnover of staff and volunteers
- review its own work and how effectively it operates including action for improvement
Person Specification
We need someone who either lives, works or studies in Elmbridge who has:
- HR experience with current knowledge of UK employment law, policy and practice, including compensation and benefits
- A commitment to the Citizens Advice organisation
- An understanding of the differences between managing the rights of employees and managing the rights of volunteers
- A willingness to devote the necessary time and effort
We are particularly keen to achieve a more diverse Board of Trustees and welcome applications from all sections of the community. Experience of Citizens Advice work is not required.
Time commitment
Our Trustees are expected to attend six board meetings each year. These normally take place on a Monday evening, alternating between 5-7pm and 7pm-9pm, at our office in Esher. There is an option to join most meetings online, although we encourage meeting in person. Reading preparation for each Board meeting will take around one-two hours. All Citizens Advice Trustees are required to complete a small number of e-learning courses each year.
You will also be asked to Chair and prepare papers for our Personnel sub-committee which meets six-monthly, and to offer ad-hoc support relevant to your expertise.
What difference will you make?
People with good local knowledge and strategic vision can really help us to develop a service that meets the changing advice needs of our community.
More specifically, your input will help us to recruit and retain staff and volunteers and achieve a sustainable future. Without this, we risk having to cut our service to local residents and workers - and the most vulnerable members of society will have nowhere else to turn.
What's in it for you?
Citizens Advice is a well-respected and influential organisation. This is an opportunity to help develop this much-needed charity at a local level, making a real difference to people's lives.
As well as intellectual stimulation, the role will provide you with practical management experience of the voluntary sector to help develop your career.
Initial induction and training takes place in-house, online and through peer support but there some opportunity to attend national Citizens Advice conferences. Travel expenses to any events are paid.
We are a friendly Board, keen to welcome new members.
We exist to shape a society where people face far fewer problems.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a new Chair of Trustees to lead the Board and ensure that the charity has a clear vision, mission and strategic direction to achieve its full potential. We are looking for someone with proven commercial or entrepreneurial experience to lead on growing the charity - creating networking opportunities and potential partnerships with other organisations, corporates and individuals.
Ideally you will have previous experience of being a Chair of a Trustee Board, you will be experienced in working with small charities, strong networking capabilities that can be utilised for the benefit of the organisation and knowledge and experience of best practice, good governance and compliance relevant to charities and the Charity Commission.
We are particularly interested in hearing from people from diverse backgrounds, and welcome individuals who want to apply their knowledge and learn from our young people, staff and fellow Board members. A full induction and training on the work of Sculpt will be provided.
Role Description
· Key tasks:
- 1. Chair of Trustee duties
- Work in partnership with Trustees and the Chief Executive to ensure that the charity has a clear vision, mission and strategic direction to steer the charity to achieve its full potential, overcoming challenges and maximising opportunities that arise
- Ensure that the board of Trustees fulfils its duties and responsibilities for the proper governance of the charity, working with the Chief Executive to ensure compliance with the Charity Commission
- Chair Board meetings and work closely with the Chief Executive to set agendas and priorities
- Lead on behalf of the organisation on creating networking opportunities and potential partnerships with other organisations, corporates and individuals
- Provide line management to the Chief Executive
· 2. General Trustee duties
- Contribute actively to the Board of Trustees’ role in giving strategic direction to the organisation, setting overall policy, defining goals, setting targets and evaluating performance against agreed targets
- Safeguard the good name and values of the organisation
- Represent the organisation at functions and meetings as appropriate
- Declare any conflict of interest whilst carrying out the duties of a young trustee
- Take collectively responsible for the actions of the organisation and other trustees
- Ensure the effective and efficient administration of the organisation
- Abide by all relevant policies and procedures
- Ensure the financial stability of the organisation
- Provide feedback on board papers, lead discussions, focus on key issues, provide advice and guidance on new initiatives
- Attend meetings and to read papers in advance of meetings
- Attend sub-committee meetings as appropriate
- Participate in other task as arise from time to time, such as interviewing new staff, helping with fundraising
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity to join this grant making charity based in Fulham which helps people and organisations in Fulham. The charity has been in existance for over 400 years old and we are looking for two new Trustes to join the board. We are looking for people who either have a lived experience of living with need in Fulham or they work closely with people in the Fulham community who are living with need, through either a paid or voluntary capacity. It doesn't matter if you haven't been a Trustee before, because we will provide support and training if you need it.
We give our grants to individuals and organisations and we need people who can help make these decisions, so as a new Trustee you will also be invited to either join the Relief in Committee or the Development Committe.
Full details about the charity can be found in the pack and details on how to apply. Please do also get in touch if you want to have a initial chat and our CEO will be very happy to tell you more about the role and the charity.
Please apply with a CV and a cover letter (no more than 2 sides A4)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.
We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons.
Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.
We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.
Ready for an adventure? Dive into the heart of Quilombo UK by exploring our website and videos! Explore the values that guide our mission, values and the impactful work we do to make a difference in our community.
Join us in leading positive change!
The HR Training Assistant will coordinate all learning and development activities and support the design and delivery of best practices in monitoring and evaluating learning experiences. The role will strengthen the performance management and development of volunteers' skills in Quilombo.
Responsibilities
- Responsible for leading, developing and implementing the internal L&D programme for volunteers.
- Manage the delivery of induction training to new joiners.
- Work closely with management to develop and deliver learning interventions such as performance management, leadership, coaching and mentoring.
- Implement a learning framework and delivery programme aligned with Quilombo’s goals and core values.
- Help individuals and teams develop skills and knowledge.
- Deliver the learning strategy, develop learning materials, and analyse intervention effectiveness to support the needs of the organisation.
- Lead Quilombo towards becoming a learning organisation.
Required Skills
- Excellent written and verbal communication skills
- Office based skills (Word, Excel, PowerPoint)
- Teamwork and collaboration skills.
- Strong analytical & problem-solving skills.
- Working in adherence with the organisation's key objectives and business plan.
- Experience in managing training functions within the HR team
- Excellent presentation skills
The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.
Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
- Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
- Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
- Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
- Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
- Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
- Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
- Build relationships with regional and central office staff to ensure an effective flow of information.
- Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
- Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
- Support from the Chair of the branch
- Access to the Welfare Team and Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Good written and spoken English.
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Ability to coordinate a team of people volunteering.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
- Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to coordinate the local SSAFA service in your area? Do you enjoy working as part of a team? You don’t need a military background, just good communication and I.T. skills. If so, this could be the role for you!
What is a Divisional Secretary?
The is a key role involving administration and coordinating people. As the first point of contact for the division you will play a key part in promoting SSAFA locally, matching clients to volunteer caseworkers and supporting volunteers to get the best outcomes for their clients.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
We aim to provide financial, practical, and emotional support when it’s needed most. More people than ever before are coming to us for help, and you will be one of the people contacting new clients and getting them the support, they need.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week.
What would you be doing?
- Acting as the first point of contact for SSAFA in the local area
- Taking enquiries from potential clients and potential volunteers
- Matching new clients to available caseworkers
- Supporting caseworkers, particularly new volunteers
- Working with the local publicity officer to promote SSAFA locally.
- Providing reports to the local SSAFA branch and to SSAFA’s Central Office
- Maintaining accurate records on our on-line case management system
- Coordinating SSAFA Visitors and Helpers (if applicable)
- Organising local meetings to keep all volunteers up to date with the latest training and information.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What can you gain from this volunteering role?
- Experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support and friendship from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker course, caseworker IT system training, volunteer management – case management and quality. The caseworker course takes 3 days and please allow a further day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses
- Local induction
- Support from the branch secretary.
- Access to the Welfare Team and Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with some experience of coordinating people and admin
- Good written and spoken English.
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Ability to coordinate a team of people volunteering.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
- Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No*
*Where volunteers are both divisional secretaries and caseworkers a disclosure check will be required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
- Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
- Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
- Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
- Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
- Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
- Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
- Build relationships with regional and central office staff to ensure an effective flow of information.
- Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
- Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
- Support from the Chair of the branch
- Access to the Welfare Team and Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Good written and spoken English.
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Ability to coordinate a team of people volunteering.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
- Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
- Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
- Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
- Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
- Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
- Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
- Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
- Build relationships with regional and central office staff to ensure an effective flow of information.
- Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
- Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
- Support from the Chair of the branch
- Access to the Welfare Team and Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Good written and spoken English.
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Ability to coordinate a team of people volunteering.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
- Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to join our board and help us protect and grow the Kingston Women’s Centre? The Clinical Trustee role ensures the Clinical practice of KWC staff and volunteers are kept in line with BACP ethical standards and KWC’s Policies and Procedures.
KEY RESPONSIBILITIES:
1. Strategic
· To assist and advise in the formation of the KWC’s strategy with particular regard to ensuring KWC has the clinical expertise to deliver the strategy.
2. Clinical
·To offer advice and support to the Clinical Manager in the development of KWC’s clinical services.
·To support the Clinical Manager in the development of innovative and developmental concepts for volunteers, staff and service users where appropriate.
· To assist the Clinical Manager, staff, and Board members in networking within the clinical sector.
· Where needed to support the Clinical Manager in the recruitment of Supervisors.
· To make recommendations to the Board of appropriate clinical changes to KWC’s Policies and Procedures and controls.
· To ensure the Board receives appropriate information on the activities that affect the clinical running of KWC.
3. Governance
· To ensure the Board is aware of its clinical duties and responsibilities and the need to comply with legislation and BACP code of ethics.
· To ensure all clinical policies, procedures and any appointment of external clinical advisors are reviewed on a regular basis.
· To monitor and report to the Board and offer solutions to any clinical concerns.
5. Key Qualities/Experience
· Experience in a Senior Clinical role; ideally currently working in counselling, psychotherapy and or supervising counsellors and psychotherapists.
· Experience in developing Clinical Services and of working within the community.
· Good communication/interpersonal and decision- making skills.
· Ability to work collaboratively and constructively as a member of the Board.
· Willingness to devote the necessary time and effort to the role of Trustee.
· An understanding and acceptance of legal duties, responsibilities, and liabilities of trusteeship.
· Good independent judgment, strategic perspective, and vision.
Our aim is to provide counselling and therapy for women of all backgrounds in and around Kingston Upon Thames in a warm, safe and caring environment
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VOLUNTEER ROLE BRANCH SECRETARY
RSPCA Darlington & District Branch are looking for a Volunteer to become the Branch Secretary to run the Branch alongside our committee of Trustees.
Are you who we are looking for?
Do you have the management and organisational expertise which you could use to help our good cause?
Are you an enthusiastic, dedicated person who is passionate about animal welfare?
Overview of the Branch Secretary opportunity
If you have all of the above then you could become our principal communications trustee in the role of Branch Secretary, and help us to maintain our branch affairs and support us in improving animal welfare in our area and the work of our local Inspectors as they focus on animals who suffer from abuse, cruelty and neglect. Through your excellent administration and communication skills, you would need to be able to have oversight of our finances, fundraising events and face book page. You would also need to coordinate our work in providing education to small groups in the community when requested, oversee the distribution of food to local animal food banks, support the employment of our staff in the cat hub .
Primary responsibilities of the Branch Secretary
Through your excellent administration and communication skills, you would need to be able to have oversight of our finances, fundraising events and face book page. You would also need to coordinate our work in providing education to small groups in the community when requested, oversee the distribution of food to local animal food banks, support the employment of our staff in the cat hub.
- You will also act as the primary contact point for all branch communications with the National Society, the branch committee and the branch membership
- You will arrange branch meetings ensure accurate minutes are taken and distributed in accordance with branch rules
- You will ensure all branch committee decisions are implemented and actions completed
- You will work with the membership secretary to arrange the branch AGM including the compilation and distribution of the annual report, nominations and agenda in line with strict timetable laid down in the branch rules.
- You will ensure the timely dissemination of the contents of all correspondence and literature received by the branch, ensuring availability to all committee members and reply to all branch correspondence when necessary.
- Be responsible for the ordering and distribution of RSPCA stationery, leaflets, posters and other fundraising and promotional material when required.
- You will liaise with the Branch Partnership Manager (BPM) and group Chief Inspector and notify them of all Branch meetings.
- Be aware of the outcome of Regional Board meetings and support regional activities.
- Actively promote and advertise the Society in an ongoing programme to recruit new branch Trustees and Volunteers and welcome new members as and when needed.
- In conjunction with your fellow trustees, ensure proper management and control of all activities and decisions relating to any premises held or staff employed by the branch.
- Manage Branch, Trustees and Volunteer activities.
- You will advise the BPM of all changes to Branch facilities, services and contact details
- In the absence of a Membership Secretary resume responsibility of the Branch Membership list
- Submit recommendations for National Society Awards to the BPM, in accordance with the wishes of the committee
- You will need to complete an RSPCA application form and we will require 2 references
As a minimum, all trustees would normally be expected to attend four - six weekly committee meetings which last about 2 hours, however the commitment may vary depending upon need.
As a Branch Secretary you would also be required to become a Branch Trustee and a Member of the RSPCA National Society.
How to find out more about being a Branch Trustee
There is information on the RSPCA website about Branch Trustees and we have an online session about becoming a Branch Trustee, which should hopefully give you more of an idea of what the
RSPCA Branch Trustee role will involve.
What we can offer you as a volunteer Branch Secretary
- We will provide you with training and mentorship from the outgoing Branch Secretary.
- Ongoing support is also provided by regional and national RSPCA staff in addition to any additional training provided by the relevant branch.
- The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
- The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
- A way to expand your professional and personal network through working with like-minded people.
- Support from your peers who will help you get the job done!
Practical considerations
- Please also note that to become a Trustee, you will need to be aged 18 or over and a member of our branch for three months before you are eligible to be elected.
- Membership fees are for a Single adult. £24 (Per Year) 18 years old or over.
- Trustees are elected for a 12-month term each year.
- Reasonable expenses will be reimbursed.
- Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and read the Charity Commission’s guidelines for individuals on who cannot be a trustee or senior manager of a charity.
- References will also be required.
About the RSPCA
Founded in 1824 we have been saving animals for 200 years and are proud to be the oldest animal welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.
Through our numerous campaigns, we seek to raise standards of care and awareness of issues, affecting animals today. We rely heavily on our volunteers and Trustees who play a significant role in enabling us to carry out this important welfare work every day!
The RSPCA Darlington & District Branch
The RSPCA Darlington & District Branch is one of the branches of RSPCA but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which are run by volunteers and trustees who have the support of the Nation Society of the RSPCA.
The main activities of our branch are on our Facebook page RSPCA Darlington & District Branch and on our website.
What we are looking for in a Volunteer
Above all, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare and the work the Branch carries out.
Specific skills such as finance, fundraising, project management, business experience, awareness of employment and charity legislation can be useful.
You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert, although commitment, common sense and the ability to be objective are vital.
Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.
We’ll look forward to hearing from you.
Thank you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Thing Dance is a small but growing charity that provides inclusive dance classes for people with learning differences and diverse abilities. We are looking for Trustees to join our Board to offer governance and support to grow the charity.
The dance base is commercial dance and hip-hop. Family Thing's mission is to provide opportunities for empowerment, support and a sense of belonging using dance as a vehicle to reach these aims.
Family Thing is passionate about providing these dance opportunities for everyone. There are many reasons why. Mencap lists the main benefits of taking part in leisure activities as improving physical and mental health, personal social skills, self-worth and confidence, and social attitudes (Mencap, 2019). Yet despite these widely understood benefits, only 16.8% of people with a learning disability take part in a sport or physical activities at least once a week, compared with 39.9% of the general population (Sport England, 2018). Additionally, there is a great deal of evidence that inactivity is a major contributing factor of ill health in people with learning disabilities. Only 9% of participants in a 2016 review met the minimum recommended guidelines for physical activity (Dairo et al, 2016).
We know that organisations like Family Thing play a role in the well-being of people with learning disabilities by providing activities that promote good physical health as well as positive psychological and social stimulation, and offers a way to overcome situations such as loneliness and anxiety. We know that a positive impact of Family Thing is the increase in social engagement and improvements in physical and mental well-being for those who participate in our classes.
Activities: Family Thing offers free or subsidised, supportive, fun and creative dance classes to diverse groups of children, young people and adults. During each session, dancers are invited to create their own ‘dance hero persona’, and have opportunities to express themselves as individuals with the support of the group. There is a focus on strengthening their sense of community through the concept of “supporting your crew”. As defined by those who attend the groups, the overall aim is to create a “big family” that’ll dance altogether basically!
What are we looking for?
At this particular time we are keen to find people with a financial services background and someone who may be willing to take on the role of Treasurer in due course and/or someone with marketing skills, including digital marketing.
Experience
- Experience of the dance community (desirable but not essential)
- An understanding of equality, diversity and inclusion and a desire to support those with learning differences and diverse abilities
- Leadership experience (desirable but not essential)
- Experience of delivering strategic organisational change (desirable but not essential)
It is not necessary to have previous board experience as training and support can be given
Skills
- A commitment to the Family Thing
- A willingness to devote half a day a month to this work and be able to attend the bi-monthly board meetings
- Good, independent judgement
- An ability to think creatively
- A willingness to speak your mind and communicate well
- An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
- An ability to work effectively as a member of a team
- An understanding of safeguarding practices
- Some experience of charity finance and fundraising is desirable, but not essential (and candidates do not need prior experience as a charity trustee)
- Knowledge and experience of current and fundraising activities relevant to voluntary and community organisations (desirable but not essential)
Attitude
- Honest, open and trustworthy with an understanding of the duty of candour
- Respectful of confidentiality procedures
Special Conditions
The post requires the ability to attend online meetings and occasional face to face events. All expenses will be reimbursed.
What difference will you make?
We are interested in potential Trustees who can bring experience across of range of areas. At this particular time we are keen to find people with a financial services background and someone who may be willing to take on the role of Treasurer in due course and/or someone with marketing skills, including digital marketing.
We are also keen to hear from people who can bring experience in any of these areas:
- working with charitable organisations
- developing strategy;
- project management;
- fundraising and grants management;
Bringing skills in any of these areas will make a huge difference to the work Family Thing is able to provide.
The client requests no contact from agencies or media sales.
Terms and conditions: Voluntary roles, expenses paid
Closing date: This advert will close on 7th October 2024
SEED Madagascar is looking for two new Trustees to work on its Board of Trustees and with the Managing Director and his team. One role is to be the Vice Chair to support our Chair across her role, and the second role is to bring fundraising expertise to support SEED in its vital work in Madagascar.
SEED is growing and rising to the challenges that the country and its people are facing, and these Trustees will play an important role in SEED’s development.
SEED delivers impactful projects with communities in the southeast of Madagascar in the fields of community health, sustainable livelihoods, conservation and school infrastructure. More recently SEED has responded to the famine affecting many families in the areas it works with emergency food distribution.
The new Trustees will bring experience of working at a senior level in the not-for-profit sector. The Vice Chair will bring governance experience, and the fundraising trustee will have experience of fundraising in organsiations of a similar size. We are looking for a passion for, and understanding of, international development, along with strong people skills and a good grasp of strategic planning.
Please see our Candidate Pack for full details of the role and the recruitment process.
Terms and conditions: Voluntary roles, expenses paid
Closing date: This advert will close on 7th October 2024
SEED Madagascar is looking for two new Trustees to work on its Board of Trustees and with the Managing Director and his team. One role is to be the Vice Chair to support our Chair across her role, and the second role is to bring fundraising expertise to support SEED in its vital work in Madagascar.
SEED is growing and rising to the challenges that the country and its people are facing, and these Trustees will play an important role in SEED’s development.
SEED delivers impactful projects with communities in the southeast of Madagascar in the fields of community health, sustainable livelihoods, conservation and school infrastructure. More recently SEED has responded to the famine affecting many families in the areas it works with emergency food distribution.
The new Trustees will bring experience of working at a senior level in the not-for-profit sector. The Vice Chair will bring governance experience, and the fundraising trustee will have experience of fundraising in organsiations of a similar size. We are looking for a passion for, and understanding of, international development, along with strong people skills and a good grasp of strategic planning.
Please see our Candidate Pack for full details of the role and the recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
- Managing the branch office (if applicable) and providing support to all volunteers, especially new ones
- Work with the branch Chairperson, treasurer, and others to ensure smooth running of the branch.
- Accepting referrals and coordinating SSAFA caseworkers, visitors, and helpers accordingly
- Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely.
- Monitor volunteer numbers against the demand for support and recruit new volunteers as needed
- Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need.
- Build relationships with regional and central office staff to ensure an effective flow of information.
- Maintaining accurate records of volunteers and cases, submit accurate data to Central Office
- Providing administration for an annual programme of meetings including an AGM, recording, and implementing decisions
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role - confidentiality and boundaries, personal safety, caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers, volunteer management – case management and quality. This training would take approx. 4 days.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range of e-learning courses as well as local opportunities to keep your training up to date.
- Support from the Chair of the branch
- Access to the Welfare Team and Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
- Good written and spoken English.
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
- Ability to send and receive emails – you will receive your own SSAFA email address.
- Ability to coordinate a team of people volunteering.
- Willingness to use our on-line case management system (this is covered in the training course)
- Ability to keep within boundaries of the role with regards to reporting any safety concerns etc
- Reliable attitude, contact clients and volunteers promptly, keep appointments etc.
- Ability to maintain confidentiality and keep information safely.
- Access to public transport or a car to travel to meetings, events etc.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? No
The client requests no contact from agencies or media sales.