Communications Project Manager Jobs

Are you passionate about making a real difference in young people's lives? Join Youth Leads UK, an award-winning, youth-led charity based in the heart of MediaCity, Greater Manchester. We’re on a mission to empower young people aged 12-25, equipping them with skills, confidence, and opportunities to influence change.

About Us
Youth Leads UK is an award-winning youth-led charity dedicated to empowering young people aged 12-25 to realise their potential, build skills, and influence change. Based at the vibrant MediaCity in Greater Manchester, we’ve spent over a decade creating impactful opportunities for young people, particularly from underrepresented communities.

Our values of empowerment, community, and bold action guide our work. If you're passionate about supporting young people to create a brighter future, we’d love for you to join our small but mighty team!

The Role
As our Youth Development Programmes Coordinator, you’ll play a vital role in delivering engaging programmes that inspire young people to thrive. Reporting to our Chief Operating Officer, you’ll lead workshops, co-produce impactful projects with young people, and build strong relationships with community organisations. Your creativity, passion, and organisation will ensure every young person we support has the tools to succeed.

Key Responsibilities

• Plan and deliver inspiring workshops, training, and events for young people.
• Work with young people to co-produce projects that drive real change.
• Build relationships with schools, youth services, and community partners.
• Support the coordination and administration of programmes.
• Promote safeguarding principles, ensuring the welfare of young people.

About You
We’re looking for someone who:

• Has experience working with young people in group and one-to-one settings.
• Possesses excellent communication skills and can deliver presentations confidently.
• Understands the diverse needs of young people from all backgrounds.
• Is highly organised and can manage multiple tasks effectively.
• Is passionate about empowering young people and making a difference.

Why Join Us?

• Competitive salary with 30 days of annual leave (including bank holidays).
• Hybrid working – balance office and remote work.
• A supportive team culture with regular socials and wellbeing initiatives.
• Opportunities for growth in youth work, programme management, and the charity sector.
• Work in the heart of MediaCity, Greater Manchester's creative and sustainable hub.

How to Apply

To apply for this role, please submit a CV (no more than two sides of A4) and a cover letter or a video explaining why you’re the ideal candidate.

• Cover Letter - If you choose to write a cover letter, please limit it to one page and outline your suitability for the role, your experience, and why you want to work with Youth Leads UK.
• Video - Alternatively, you can record a short video (2-3 minutes) addressing the same points. This is a great opportunity to showcase your personality and enthusiasm, and is easy to complete. You can use a phone or laptop.

Closing Date: 19 January 2025

Youth Development Programmes Coordinator
Location: Media City, Greater Manchester 
Salary: £24,500 per annum
Contract: Full-time, 1-year fixed term (potential renewal subject to funding)

Location: London (remote working within the UK is possible)

Hours: Full-Time or Part-Time (5 or 4 days per week)

Remuneration: £42,000 - £45,000 depending on experience 

Contract: We are recruiting for 2 roles Permanent & Fixed term (12 months)

Reports to: Grant Manager or Head of Grants 

About FILE

The Foundation for International Law for the Environment (FILE) was set up in 2018 to be the major philanthropic re-granter scaling up legal action globally to tackle the climate and the biodiversity crises.

We work as movement enablers, campaign strategists, and impact funders, using the law in pursuit of three interconnected system-level goals:

• Reducing net greenhouse gas emissions to protect the climate
• Safeguarding nature
• Delivering climate and environmental justice

We pursue these goals not just by supporting legal action directly. We believe in growing the strength of the climate and biodiversity legal movement globally, and in enabling people and movements to use legal action to shift narratives.

As movement enablers, campaign strategists, and impact funders, we at FILE do not ourselves bring litigation. As a regrantor, FILE is not an endowed foundation, but rather we engage in fundraising to secure resources to support our partners globally.

The Role

The Grants Coordinator will play a key role within the Grants Team, a growing team at FILE.  This role will work closely with the Grants Managers and Heads of Grants across key FILE portfolios to ensure that programmes and partnerships are delivered at pace and to schedule. Whilst initially this is largely an administrative role, it is an opportunity to gain an insight in the workings of an international philanthropic organisation focused on systemic change through partnerships with a variety of outstanding legal strategists and NGO partners.

As Grants Coordinator, you ensure the quality of FILE’s grant-making processes and provide support to the Grants Managers and Heads of Grants during the entire life cycle of a grant. As well as working closely with the Grants Team, you will be working together with all the relevant stakeholders at FILE, i.e., grantee partners and our colleagues in finance, legal strategy, impact & learning and operations.  

This is a unique opportunity to support world-leading non-profit partners in delivering strategic legal interventions to impact.  We are looking for a candidate who is excited at the prospect of working for a dynamic and fast-growing organisation with a mission to solve the climate crisis. 

Key Responsibilities

• Grant administration – support the internal processes of contracting, payment approvals and tracking financial disbursements. Lead on grantee communication regarding payments and reporting. 

• Ensure timelines and the approval process for grants and contracts run to schedule, ensuring all relevant information is presented to senior FILE team colleagues and decisions are documented. 

• Ensure grant data and documentation is up-to-date and filed appropriately, including input into FILE systems as required. 

• Perform data capture and maintain database records. Support the management of FILE’s key grants database, including supporting development and revision of database processes, structure and workflows. 

• Regular communication with applicants and grant holders, particularly when supporting the due diligence process for applicants. 

• Collaborate with the Grants Manager on annual planning, grants development, in-life grants management, pipeline planning and partnership building with partners. 

• Work up to managing and holding relationships with partners for a small number of grants. 

• Performance & outcome monitoring – support the Grants Manager to effectively monitor the progress and outcomes of projects and grants together with the Legal Strategy and Impact and Learning teams. This will include the scheduling of reporting requirements, and supporting the evaluation, impact and learning processes.

• Support other portfolio teams if required and time allows.

Key Competencies  

• Ability to work unsupervised, a motivated self-starter, with robust problem solving, administrative, multi-tasking skills and is good on follow-through.

• Excellent analytical and quantitative skills, with the ability to assimilate and digest large volumes of information. 

• Strong attention to detail and strong organisational and project management skills, with the ability to manage workload effectively and to work with changing priorities and time pressures. 

• Ability to occasionally adjust working hours to fit with multiple time zones as required. 

• Strong written and communication skills.  You will be able to present information in a compelling way through proposals, memos and PowerPoint presentations.

• Ability to communicate effectively with people from different cultures and backgrounds 

• Desire to contribute to new ideas and ways of working to develop improved models, processes and use of technology in grant-making.

• Outstanding partnership management skills, with the ability to support and establish highly collaborative internal and external partnerships.

• Experience with databases/grant-management or CRM systems highly desirable 

• Financial and budget management skills desirable but not necessary. 

• Ability in French and/or Spanish desirable but not necessary. 

About you

• Works unsupervised, with robust problem solving, administrative and multi-tasking skills
• Is good on follow-through – completes with consistency and to high standard
• Excellent analytical and quantitative skills, with the ability to assimilate and digest large volumes of information
• Strong attention to detail and strong organisational and project management skills
• Manages workload effectively and pivots around changing priorities and time pressures
• Strong written and communication skills
• Presents information in a compelling way through proposals, memos, and PowerPoint presentations.
• Communicates effectively with people from different cultures and backgrounds
• Contributes to new and innovative ways of working to develop improved models, processes, and use of technology in grant-making
• Outstanding relationship management skills, with the ability to support and establish highly collaborative internal and external partnerships
• Experience with databases/grant-management systems desirable but not necessary
• Financial and budget management skills desirable but not necessary
• A willingness to occasionally adjust working hours to fit with multiple time zones as required

Applications

We look forward to receiving your application. Please do ensure that your application details your interest in joining FILE, how your skills and experience match our vision for this position, and the contribution you think you could make to the our overall mission in this space.

This role is open for applications immediately, closing date 19 January 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role so encourage you to submit your application at the earliest opportunity.

Therefore, if you are interested, please submit your application as early as possible.

Working for FILE

FILE is a collaborative community of like-minded individuals who are passionate about climate, nature, and justice. Together, we share knowledge and experience to support our mission.

Individuals are empowered to work as both part of a wider team and individually to make impactful change and deliver to a high standard. Roles here are ideally suited to those who are highly flexible and happy to change and grow in line with the ever-changing challenges of the Foundation – those who are willing to get stuck in and make an impact.

FILE is committed to challenging inequality, valuing diversity in all areas of life.  We firmly believe that we are strengthened by the diversity of our staff.  We actively work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive.

Diversity & Inclusion

As an equal opportunities employer, FILE is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join FILE.

About the Role
As an Events Coordinator, the primary focus of the work will be to coordinate the production of face to face and digital events. The Jack Petchey Foundation delivers live venue events and digital events for the Jack Petchey Achievement Award Scheme. The digital events are pre-recorded digital broadcasts for schools and clubs and are in place where a live venue event is not possible. The role will also assist in the production of both live and digital events and provide some general administration support for the events team. Once trained, the post holder will be responsible for the organisation of a set number of Jack Petchey Achievement Award Events.

Purpose of the Role

 Support the Achievement Awards Events Manager and Head of Events in organising and producing live venue events and delivering digital events when a live venue event is not possible.

 Ensure the quality and standard of events is in keeping with JPF’s high standards and branding.

 Support delivery of the live venue events.

 Provide general administrative support to the Events Team

 Support the Achievement Awards Event Manager in the upkeep of the Events Team office, equipment, materials and supplies.

 Ensure that accurate records are kept on all JPF systems.

 Ensure that young peoples’ achievements are celebrated.

About You

This is an exciting opportunity to join us as we grow our work as a Foundation. You will have an opportunity to use and develop a wide range of skills in a dynamic and supportive team that is committed to maximising our positive impact on young people, through our events.

The role demands a wide range of skills and a high degree of autonomy, reliability and flexibility. We are seeking an efficient, highly organised team member with excellent communication skills and a passion for our work. You will need to be able to manage your own workload within agreed targets and maintain a programme of planned events, while creating new development opportunities.

You will possess an eye for detail, good administration skills and the ability to communicate confidently and present a positive external profile for the charity. This is a busy and satisfying role, with each event team member working with over 2000 schools and clubs across London and Essex.

Evening and weekend work is a requirement to meet the demands of this role, which on occasion can require up to 2-3 evenings in one week, depending on the event schedule. Time off in lieu will be granted for additional hours worked.

This is a perfect time to join the Foundation —under our new Event Manager and Head of Events, we are exploring how to streamline our processes, work with AI and improve our guidance. This is your chance to make your mark within a motivated and ambitious team, and help us to reach even more young people with our celebratory events.

Main Areas of Responsibility

Coordination of JPF Events and Event Presentation

1.1 Circulate invitations to schools and youth organisations to participate in live venue and digital events in a timely manner.

1.2 Ensure that tickets for live events and broadcast/pre-recorded digital events have been allocated and issued to all guests.

1.3 Invite VIPs to attend a live venue or record a message for the digital events and support them through this process, providing briefing and technical advice (if required).

1.4 Invite performers from schools or youth organisations to perform at live venue events, or record a piece for a digital event.

1.5 Source award winners’ citations for the event host’s script prior to the live venue event delivery or the event recording/broadcast.

1.6 Produce a presentation for the live venue events or broadcast digital events using presentation software. 1.7 Produce event programmes for live venue events.

1.8 Provide support to live venue events.

1.9 Undertake post-event follow up responsibilities.

2. General Administration Duties 

2.1 Respond to event-related telephone /email enquiries.

2.2 Produce letters, minutes, and maintain digital and physical filing systems, using the JPF Salesforce database as appropriate.

2.3 Ensure accurate records are kept on the Salesforce system.

2.4 Collate event feedback responses and support with preparing management reports.

3. Event Materials and Events Office Upkeep

3.1 Support the AA Events Manager to ensure sufficient supplies of event materials, ordering new stock as necessary.

3.2 Organise and package event materials and resources for events. 3.3 Ensure supplies of materials are stored in a tidy/accessible manner. Other Responsibilities

4.1 Actively contribute to Event and JPF Team meetings.

4.2 Support specific JPF projects working with young people where required. 4.3 Offer telephone/email support and advice about JPF events.

4.4 Act at all times within the ethos and policies of the Jack Petchey Foundation and implement JPF values in your day to day work.

4.5 Undertake any other tasks as agreed with the Achievement Awards Events Manager and Head of Events.

The post holder will work as part of the wider team from the Jack Petchey Foundation Headquarters in Canary Wharf.

These are the normal duties requires of the position. However, it is important that all staff are prepared to be flexible as they will be required from time to time to perform other duties.

The post holder will work as part of the wider team from the Jack Petchey Foundation headquarters in Canary Wharf with some home working possible within the framework of the JPF Hybrid Working Policy. You will be required to travel to attend visits, events and meetings, including at weekends and in the evenings. 

Title: Evidence Uptake and Learning Manager (Maternity cover)

Salary: Local Terms and Conditions apply

Location: Yaoundé, Cameroon or Nairobi, Kenya

Contract: 12-month Fixed Term Contract

Hours: This is a full-time role - 35 hours per week

About the role

Sightsavers is currently seeking an experienced Evidence Uptake and Learning individual to join our team and manage a range of research evidence uptake and learning activities across the organisation. This role is key in ensuring that evidence from research and other data sources is easily accessible, appropriately stored, and used by different stakeholders within and outside Sightsavers.

High quality evidence and evidence uptake are critical for our programmes and advocacy. We hold an independent research organisation status by UK Research and Innovation and make significant investments in generating evidence from research, evaluations and routine programme systems.

The post holder will work closely with different teams across the organisation to ensure that effective user-friendly mechanisms and systems for evidence uptake and learning are in place and widely used.

Further duties include:

• Manage and continuously improve existing mechanisms for consolidation, storage and sharing of research evidence produced at Sightsavers, including evidence trackers, dashboards, websites, and online libraries.
• Facilitate dissemination of Sightsavers research internally to support learning; organise learning seminars and workshops; produce and disseminate the Research team's bi-monthly newsletter.
   
• Manage the curation of content for a research evidence library and produce a bi-monthly research evidence newsletter to facilitate the use of research evidence across the organisation.
   
• Working closely with the Communications team, develop new approaches and tools to disseminate research evidence, such as visual abstracts, videos, podcasts, etc., to reach wider audiences and enhance the content of the research centre website.
   
• Contribute to the development of technical documents to disseminate research results, such as research summaries, peer-reviewed publications, policy briefs and blogs.
• Contribute to the implementation of Sightsavers' strategic organisational learning framework, including the design and piloting of processes and tools to embed learning in projects.
   
• Contribute to the consolidation of evidence to feed into Sightsavers' thematic learning questions, improving organisational understanding of key thematic challenges and ensuring the learning informs programme design and adaptation.

As the successful candidate you will have a relevant Master's degree or equivalent professional experience, possess knowledge of research and evaluation methodologies, and be able to travel internationally for up to 12 weeks during the contracted period.

Further requirements include:

• Demonstrable experience of using a range of approaches and tools for communicating research to a variety of audiences and encouraging uptake into decision-making

• Experience of facilitating meetings, and working in multidisciplinary and multicultural teams

• Fluent written and spoken English

• Written and spoken French and/or Portuguese (desirable)

• Excellent analytical skills

• Strong project management skills

• Relationship building skills with internal and external audiences - a highly collaborative approach, and willingness to adopt a 'customer focus'

• An understanding of and commitment to equality of opportunity for people with disabilities.

• An understanding and commitment to accessible practices

This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the job description for full details.

Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit

To apply for this exciting new opportunity, please submit your CV via our recruitment portal and answer all application questions. We are particularly interested in learning of your motivations for applying.

Please note that there will be an expectation that you can occasionally visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW).

We anticipate that interviews will take place during the week of 20 January 2025 and the evaluation process will include a written task and one stage interview (although depending on the strength of applications, we may need to include a second stage interview) to be completed by shortlisted candidates.

Closing date: 12 January 2025

ABOUT ULI EUROPE

ULI, the Urban Land Institute, is a non-profit research and education organisation focused on the real estate sector with a strong mission, to shape the future of the built environment for transformative impact in communities worldwide. To advance the mission, the members have identified three mission priorities, which are decarbonisation, affordable and adequate housing and educating the next generation of real estate leaders.

Founded in 1936, we now have over 48,000 members worldwide, representing the entire spectrum of land use and real estate development disciplines working in private and public sectors.

In Europe we have c. 5,500 members. We have a particularly strong presence in the major European real estate markets with National Councils in 15 countries across Europe, including e.g., France, Germany, Spain, and United Kingdom. 

ULI’s main revenue sources come from individual and corporate membership, in addition to corporate sponsorship for a wide range of activities ULI delivers, including events, research and mission driven programmes such as C Change or UrbanPlan. 

To advance its mission priorities, ULI is aiming to diversify and grow its funding sources and especially focus on philanthropic donations from individuals, corporates and foundations, in addition to grants from other local and European institutions. 

ULI Europe requires an experienced, highly-organised individual to work closely with the CEO of ULI Europe, Chair of the ULI Charitable Trust, Chief (Philanthropic) Fundraising Officer and VP of Business Development and Membership to administer and support the growth of ULI’s philanthropic fundraising work in Europe.

POSITION SUMMARY

The Senior Manager of Philanthropic Fundraising will serve as the cornerstone of administrative support for ULI’s philanthropic fundraising initiatives in Europe.

The role will report to the Vice President, Business Development & Membership on a day-to-day basis and work closely with the Chair of the ULI Charitable Trust and CEO ULI Europe. The role will have a functional reporting line to the Chief (Philanthropic) Fundraising Officer. This position requires excellent relationship management, organisational and communication skills.

SPECIFIC RESPONSIBILITIES

• Provide administrative and management support to the philanthropic fundraising initiatives of the ULI Charitable Trust (and the CT Board of Trustees / ULIF Europe Committee) and ULI Europe, including fundraising campaigns, processing collections (through ULI CT or ULI Europe) and preparing donor reports in cooperation with the ULI Finance team in the US. 
• Oversee and coordinate design and development of marketing collateral, presentations supporting fundraising campaigns, in collaboration with the ULI Europe Marketing and Communications team.
• Collaborate closely with team members of the ULI Europe business Development and Membership team, in addition to ULI’s country directors and governance director to support the planning of, and coordinate the implementation of the European philanthropic fundraising strategy determined by ULI Europe (namely by the CT Board of Trustees / ULIF Europe Committee), focusing on both donations from individuals based in Europe and donations from European philanthropic foundations and government programmes; 
• Work with and manage relationships with individual and institutional donors, in close collaboration with the corporate accounts team, CEO, ULI Europe and the Chair of the Charitable Trust / Chair of the ULIF Europe Committee;
• Work in close collaboration with Research & Advisory Services and ESG Programmes colleagues, to identify and research (third party) philanthropic funding and grant opportunities and assist in the preparation of applications for philanthropic funding from (third party) foundations and government agencies;
• Coordination of proposal writing for potential foundation funding, in close collaboration with the research, marketing communications and legal and compliance teams.
• Set up and implement application, reporting and compliance process for philanthropic gifts for ULI Europe.

EXPERIENCE & SKILLS

• At least 6-8 years’ experience working in a similar role.
• Experience working in an international business environment.
• Strong communication and interpersonal skills. 
• Excellent attention to detail.
• Excellent communication and coordination skills.
• A track record of managing transactions or projects that required multi-tasking and meeting deadlines
• A quick learner who is able to adapt easily
• Proficiency in one other European language preferred.
• Real estate background desired, but not essential.
• Occasional international travel required.

EDUCATION

• Bachelor or Master’s degree in a relevant field or similar experience.

The Visitor Experience Manager (VEM) is an integral part of the management team responsible for the oversight of a seamless House visit and visitor engagement programme during varied opening hours throughout the year to ensure that every aspect of the experience is taken into account. With extensive management experience in a visitor facing environment, the VEM will act as an ambassador for our visitors across the property, embedding their needs and expectations at the heart of the visitor experience.

With oversight of the house-based visitor operation and shouldering direct responsibility for the seamless visitor engagement programme throughout the year, they will enable a broad range of audiences to have an outstanding and inspirational visit through the consistent quality of our welcome and the stories we tell.

The VEM will play an important role in the growth and development of the Visitor Experience department, championing excellence in operational delivery, recruitment, training, customer best practice, and engagement initiatives. Using their knowledge and understanding of best practice within the sector, they will play an integral part in developing the Visitor Experience strategy and helping to future proof department objectives and delivery of KPIs.

Working Wednesday to Sunday throughout the year, they will be experienced in supporting and delivering a large daily visitor operation and ensuring the best use of staffing and resource across the property.

Primary Responsibilities:

Operational Management

House Based Operation

• Have oversight of the House based visitor operation, supporting the AVEM to ensure;
  • the consistency of visit for all guests
  • presentation standards are exemplary throughout and meet brand guidelines
  • compliance throughout the operation
  • engagement of staff and volunteers with the purpose of their roles and environment
  • visitor feedback is recorded and reviewed, escalating where appropriate
• Create operational House planning document, updating regularly following operational changes
• Look strategically to future proof the house-based visitor operation, regularly benchmarking against other sector leading properties, and implementing change management where necessary 
• Actively support AVEM in operational delivery of house opening and tours programme
• Act as a Fire Warden for the property during opening hours
• Act as a point of escalation for the AVEM and team, confidently responding to any in-person visitor feedback or complaints, resolving any issues raised and escalating with suggestions for improvement to the HVE for review where necessary

Tours and Walks Operation

• Responsible for the oversight and daily operational delivery of the public tours and walks programme non-House based, ensuring it is consistently delivered to a high standard and sufficiently resourced with staff and volunteers
• Act as a central point of contact and liaising between teams and departments to ensure spaces and resources are efficiently managed in a timely manner, in particular: Group Bookings Coordinator, Collections Administrator, and Head of Private Events
• Operational responsibility for the visitor journey and experience, staffing resources and programming at the Wedding Cake/Dairy site, as well as any satellite exhibition spaces
• Conduct informative briefings for staff and volunteer teams ahead of tours and walks
• In collaboration with the AVEM provide motivational and supportive line management and provide resources to guide and volunteer teams, encouraging them to embed the needs and expectations of visitors at the heart of the operation
• In collaboration with relevant colleagues & departments, create agreed scripts and guidance for delivery of walks and tours programme by guiding teams
• Create risk assessments and method statements, pertinent to the operational delivery of the engagement programme
• Prepare ticketing set-up for house-based activity and paid for tours in a timely manner
• Regularly attend scheduled tours and walks to monitor the consistency and quality of the visitor offer, implementing any necessary improvements
• Train to be a guide, covering staff/volunteer shortfalls to ensure consistency in the visitor offer
• Where necessary, support out of hours exclusive access tours, sharing this responsibility amongst the VE management team
• Grow and develop the public programme, with particular reference to accessible and income generating programming
• Work closely with the HVE and VEM, as well as colleagues from the Box Office, Volunteering, Collections, Gardens, Marketing and Events departments to ensure the holistic delivery of excellent visitor care and engagement
• Contribute to the planning and delivery of programming and exhibitions, ensuring all operational aspects are considered and advocating for the needs of visitors
• Work closely with the Collections department to update interpretation materials to ensure that they remain current, relevant and engaging
• Work collaboratively with the AVEM in relations to all house-based tours, supporting them to ensure the smooth running of the operation and efficient management of staff and volunteer resources, whilst ensuring scope for the AVEM to be involved in the planning and delivery of the wider tours programme

People Management

• Line manage the Assistant Visitor Experience Manager (AVEM), providing operational guidance, supporting their growth in post and prioritizing personal development opportunities
• Support & coach the AVEM in managing House based staff (Experience, Operations and Welcome Assistants) and volunteer (House Host) teams
• Consistently provide authoritative and motivational line management for guides and volunteers (Specialist Guides, Garden Guides, Wedding Cake Guides, Visitor Insights volunteers and Hosts & Eythrope Guides and Hosts) teams acting as a friendly and approachable point of contact & where appropriate sharing this responsibility with the AVEM
• Provide motivational and supporting line management for Visitor Insights volunteers and supporting HVE to analyse audiences and the visitor journey
• Create homogenous House team of staff and volunteers, striving to deliver a culture of excellence, whilst adopting a ‘one team’ approach
• Develop a culture of “exceptional service, every time, for everyone” throughout the team and be a role model of best practice
• Motivate teams to be inspired by, engage with, and safely manage historic surroundings  - demonstrating a particular interest in the house, its history and collections
• Alongside the AVEM oversee the implementation of staffing plans to ensure all aspects of the visitor operation are sufficiently resourced and align with agreed budgets
• Working with the AVEM, lead on recruiting talented and enthusiastic people, develop and coach them, driving strong performance through setting clear objectives and giving regular feedback and reviews
• Work closely with the Head of Visitor Experience, Head of Volunteering and AVEM to expand and develop a year-round integrated Visitor Experience volunteering programme – developing a strategy to grow the volunteer offer and adopt sector best practice
• Support the VE management team in performance managing shared permanent staffing teams
• In collaboration with the AVEM deliver inspiring induction and training programmes for Visitor Experience House based teams, enabling proactive staff development and ensuring that a culture of continuous improvement is in place
• In collaboration with the AVEM, develop role specific induction and training materials, continuously assessing their impact as the season progresses and updating where necessary
• Act as VE lead on planning annual best practice visitor care training for staff and volunteer teams
• Provide regular role specific training for staff and volunteer teams, including; collection and exhibition updates, security, access awareness, fire evacuation, collection care, inspecting and using ladders, and disaster management

Developing Best Practice

• Working closely with the HVE, contribute to the Visitor Experience departmental strategy
• Use experience to look holistically at house-based operation, providing a strategy for implementing best practice:
  • Efficient use of staffing resources to ensure compliance obligations are consistently met whilst maximising budgets
  • Professional development of staff team members, providing opportunities to maximise skills and experience, train further in role specific areas and opportunities to progress within the department
  • Build on the development of house-based volunteer roles, expanding the visitor engagement focus and attracting and retaining diverse volunteer
  • Ensure scope for AVEM to be involved in all of the above strategic planning
• Work collaboratively with the HVE, Group Bookings Coordinator and Marketing team to understand our audiences and to develop tours and walks aligning with visitor and group preferences
• Use experience to further develop visitor engagement programming, providing a strategy for implementing industry leading tours and experiences:
  • Research and identify audience preferences
  • Looking broadly, research and identify sector leading experiences
  • Working with the Collections and Private Events departments, take an holistic approach to developing a guide recruitment and training programme
  • Further develop existing tours programming, recruiting, training and monitoring the performance of guides/volunteers
  • Support the delivery of grounds based accessible tours and programming i.e. garden and buggy led tours
• Working closely with the HVE and Volunteering department, recruit, train and support talented and enthusiastic staff and volunteers who will deliver our public tours and walks programme and expand and develop a year-round integrated Visitor Experience volunteering offer
• Work collaboratively with the HVE, Group Bookings Coordinator and Marketing team to understand our audiences and to develop tours and walks aligning with visitor and group preferences

Budgetary & Risk Management

• Working with the Head of Visitor Experience, you will manage relevant departmental staffing and operational budgets and contribute to the financial planning process
• Management of the house-based staffing budgets as agreed with HVE
• Champion access for all, ensuring that all visitor offers meet best practice guidance for accessibility and supporting the AVEM in developing and delivering visitor facing access initiatives
• Working closely with the Health and Safety Manager to proactively ensure that all health and safety procedures are consistently adhered to across the site and sufficient training is delivered to FOH teams
• Create departmental risk assessments and method statements, ensuring they are regularly reviewed
• Support in the delivery of emergency and evacuation training for Visitor Experience and other teams where appropriate

Providing Operational Cover for the Visitor Experience Management Team

• Deputising for the HVE in their absence
• Attend key operational meetings providing feedback to the wider Visitor Experience team on upcoming events, and chair the appropriate meetings in the Head of Visitor Experience’s absence
• To provide operational coverage for the VE management team, deputising for the Visitor Operations Manager during periods where the House is closed, to provide adequate supervisory cover for all aspects of the visitor operation
• To act as a second duty manager at large events, responsible for an agreed area of the site and making necessary operational decisions
• Provide operational duty management cover in the absence of the Assistant Visitor Experience Manager

Other Duties & Responsibilities

• Act as a First Aider for Waddesdon staff, volunteers and visitors, (refresher and renewal training will be provided)
• Act as a Fire Marshall (training provided)
• To train as a “White Hat” as part of the Waddesdon Disaster Response Team, and potentially take a leadership role in the event of a major incident
• Work “front line” at busy times such as major events (Easter, Chili Fest, Christmas), or to help cover unexpected or unforeseeable staff or volunteer shortages if required
• To support some out of hours events by acting as a Duty Manager responsible for the operation of the event on the day or night as required
• Co-ordinate and participate in regular Visitor Experience staff and volunteer feedback sessions
• Develop collaborative working relationships and co-ordinate activity with colleagues in other departments to ensure the holistic delivery of excellent visitor care
• Record any accidents or near-misses, working closely with the Health & Safety Manager
• Record and process hours for seasonal payroll
• Record volunteering hours and actively participate in the My Volunteering database
• Keep abreast of latest developments in the heritage/museum sector
• Carry out any other reasonable task as requested by the Head of Visitor Experience

Skills, Experience and Qualities

• 3-5 years’ operational and line management experience in a fast-paced visitor facing role, preferably within the heritage/museum sector 
• An accomplished and experienced line manager with an empowering style, and motivational skills including coaching, team development and effective communication
• Proven experience and passion for delivering a culture of exceptional visitor experience and engagement activities
• Genuine desire to work in a varied operational role, using experience to contribute to departmental strategy
• Ability to manage time effectively and efficiently, across project management and daily operations, being visible and providing support to the team, whilst progressing and implementing departmental planning
• Extensive knowledge of best practice and trends within the museum/heritage/visitor attraction sector, with experience of analysing current practices and developing and delivering operational change
• Excellent people and communication skills, building relationships with internal and external stakeholders as well as the ability to balance complex stakeholder interests
• Experience of working with and managing volunteers, understanding the different approach needed to reward, recognise and motivate volunteers
• Sound understanding of collection care/conservation strategies and techniques
• Ability to remain calm and confident under pressure, using sound operational judgement to resolve issues, with experience of coaching others to attain similar confidence
• Proven experience of managing staffing levels and rostering to deliver high levels of visitor satisfaction and meet all compliance requirements in line with agreed budgets
• Excellent written and interpersonal skills, including some public presentation or guiding experience
• Organized and efficient approach with excellent attention to detail, and demonstrable experience of coaching others to adopt the same approach
• Experience of devising and delivering in-house training
• Some experience of budgetary management and commercial awareness
• Experience of duty and incident management, leading emergency procedures in a public environment whilst remaining calm and confident under pressure
• Practical working knowledge of Health & Safety and security legislation and it’s implementation in a visitor focused environment
• Excellent IT skills, particularly around Microsoft Office, with some use of POS and ticketing platforms
• A keen interest in heritage, arts management and the outdoors, with a particular reference to decorative arts and historic gardens
• Full driving license

This role will be subject to DBS clearance.

Citizens Advice Southwark has a track-record of delivering high-quality services from its two main offices in the borough and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.

Research undertaken by CAS shows that many private renters face significant challenges in respect of housing costs, security of tenure, repairs and rights awareness.

As a result, Southwark Council is funding CAS to run a dedicated private renters’ support organisation to help support and promote the interests of private renters in the borough, and to undertake a range of activities to support and empower private tenants, particularly the most disadvantaged.

To deliver the project we are looking for an experienced Project Coordinator to provide overall coordination of the project and to lead on developing a proposal and business case for a permanent independent Renters’ Support Organisation in Southwark.

You must have:

• Experience of coordinating and delivering a partnership project including monitoring progress against objectives
• Experience of establishing and developing successful partnerships with other agencies and joint working
• An understanding of the challenges facing private renters and the private rented sector, and the rights available to them
• Effective written and verbal communication skills, including the ability to write effective reports and present information at meetings
• Ability to work closely with and develop relationships with a wide range of stakeholders across organisations and sectors
• Ability to commit to and work within the aims and principles of Citizens Advice Southwark

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Closing Date: 9.00 am Thursday 9th January 2025 -

Interviews: Monday 13th January 2025

About Feeding Families

Feeding Families is an award winning pioneering charity at the forefront of tackling food insecurity across the North East. We are not a traditional food bank, but instead offer a unique and compassionate solution to those who face barriers to accessing conventional food provision. Our services cater to individuals who struggle with mental and physical health issues, live in rural areas, have working hours that conflict with food bank opening times, or have exhausted their food bank entitlements but are still in need.

Operating from two centres in Blaydon and Sedgefield, we provide food assistance to individuals and families across the entire North East through a network of partner organisations, including schools, charities, and community groups. By minimising administrative burden and streamlining food distribution, we help our partners to focus on delivering support where it’s needed most.

The Role

Feeding Families is seeking a dynamic, experienced, and passionate Income Generation Lead to drive forward our fundraising, marketing, and income generation strategies. This pivotal role will focus on growing sustainable income streams, building lasting relationships with stakeholders, and leading the development of our fundraising and communications efforts. You’ll work alongside the CEO, trustees, and a dedicated team to ensure our mission of alleviating food poverty reaches even more people in need.

Key Responsibilities

Strategic Leadership

• Lead the development and implementation of a comprehensive fundraising and marketing strategy, aligned with Feeding Families' vision and goals.
• Collaborate with the CEO and trustees to ensure fundraising initiatives align with the charity’s broader strategic priorities.
• Contribute to organisational policy and strategic decision-making as part of the senior leadership team.

Stakeholder Engagement & Relationship Building

• Cultivate and maintain strong relationships with key stakeholders, including major donors, corporate partners, community supporters, trustees, and volunteers.
• Represent Feeding Families at public events, delivering impactful speeches to inspire and engage diverse audiences. 
• Craft compelling narratives and case studies that showcase the charity’s work and impact, ensuring donor engagement and retention. 

Team Leadership & Development

• Lead, inspire, and manage the Fundraising & Communications team, promoting a collaborative and inclusive working environment.
• Provide mentorship and support to team members, fostering their professional development and empowering them to meet their objectives.
• Ensure effective internal communication and teamwork across all departments.

Income Generation & Fundraising

• Drive the growth of high-value income streams, including major donors, corporate partnerships, individual giving, community fundraising, and events.
• Have a strong track record of success in writing funding bids to trusts and foundations.
• Develop a strategic events plan that engages diverse audiences and maximises impact, without diluting key relationships.
• Identify and secure sustainable funding through targeted applications, tailored corporate proposals, and joint fundraising initiatives.
• Lead the development of ‘foodraising’ initiatives, turning food donations into a creative and effective fundraising mechanism.
• Improve donor stewardship strategies, ensuring an exceptional experience for new and existing supporters.

Marketing & Communications

• Oversee the development of marketing materials and digital content that effectively communicate Feeding Families' mission, impact, and goals.
• Manage and optimise Feeding Families’ digital platforms—website, social media, and email—ensuring consistent and engaging content.
• Build and maintain relationships with media partners, ensuring the charity’s stories and successes reach the wider public.
• Analyse market trends and performance metrics to continuously enhance Feeding Families' public profile and fundraising efforts.

Food Provision Development

• Oversee in-depth research into food poverty trends to refine and target our food provision efforts effectively.
• Lead and deliver impactful seasonal initiatives, such as Christmas food support programs, maximising reach and impact.
• Collaborate with partners to identify opportunities for joint funding applications and community-based solutions to food insecurity.
• Oversee and streamline referral systems, ensuring they are compassionate, efficient, and responsive to community needs.

Operational Excellence

• Ensure compliance with fundraising regulations, data protection laws, and ethical standards in all fundraising activities.
• Leverage CRM systems to effectively track and report on donor engagement, fundraising progress, and income.
• Work with the CEO and finance team to monitor fundraising budgets and ensure transparent and accountable allocation of donations.

About You

We’re looking for a results-driven, empathetic leader who thrives in a fast-paced, dynamic environment. You will bring:

• Proven experience and results in fundraising, income generation, and marketing within the charity sector (3 years min), ideally with a focus on food insecurity or community-based services.
• Strong leadership skills, with the ability to inspire and manage a team to achieve ambitious goals.
• People skills, to build cohesion with the team and beyond with wider staff and volunteers.
• Excellent communication skills, with the ability to develop and deliver compelling stories to a wide range of audiences.
• A strategic thinker with experience in developing and executing multi-channel fundraising campaigns.
• A passion for social impact and the drive to make a lasting difference in the lives of those experiencing food poverty.
• Experience with CRM systems and data management to drive effective donor engagement and maximise fundraising opportunities.
• Holding a driving licence and with own transport to be able to meet the travel requirements essential to the post, including between the Charity’s centres and partner locations across the North East.

Why Join Us?

At Feeding Families, we believe in a compassionate and practical approach to solving food insecurity. You’ll play a key role in driving our mission forward, ensuring we can continue to help thousands of families and individuals in need across the North East. In return, you’ll benefit from:

• A collaborative and supportive working environment.
• The opportunity to make a direct impact on a vital cause.
• Competitive salary and benefits.
• Flexible working options. If you are passionate about using your skills to make a real difference in the fight against food poverty, we’d love to hear from you. 

Salary: £50,000 - £52,000
Contract: 12 month FTC with opportunity to become a permanent role
Location: Hybrid – London office 1 day per week
Closing date: ASAP
Benefits: 25 days holiday plus bank holidays, 4% employer pension contribution rising to 8% after one year, employee assistance programme and up to six free counselling sessions,

We have a great opportunity for a Supporter Journeys Manager to join an incredible equine charity and join a highly skilled, knowledgeable and dedicated team. The Supporter Journeys Manager’s purpose is to grow supporter volumes and deliver efficient audience-led journeys to maximise income and engagement, with responsibility for the Senior Digital Journeys Officer and Supporter Engagement and Experience Officer.

As part of this new exciting role, you will support the ambitious goals and growth, working with their new platform Dynamics 365
To be successful as the Supporter Journeys Manager you will need to be:

• Experienced and highly organised cross-team campaign or project manager
• Experienced in designing audience-led digital and email marketing journeys
• Excellent communication skills, with ability to engage & deliver messages clearly to a wide range of internal and external audiences

If you would like to have an informal discussion, please call Jake on 02030 062787 or email your interest along with your CV to [email protected]

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.

 

OUR VISION: A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success 
OUR MISSION:  To prepare talented students from underserved and underrepresented backgrounds for career success. 
OUR VALUES:  We value team work and champion diversity in all its forms, including diversity of thought. We demonstrate empathy and passion in everything we do. We act with integrity; communicating openly and provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.

Overview

About SEO London

SEO London is a registered charity in the UK dedicated to offering educational, training, and mentoring support to students and young professionals from low socioeconomic and ethnic minority backgrounds.
Our programmes foster pre-professional development, facilitate career access, and ensure long-term success in various competitive global industries. Since our establishment in 2000, SEO London has played a pivotal role in advancing workplace diversity and inclusion. Numerous alumni, who have benefited from our transformative initiatives, now occupy key positions in leading UK and global corporations and firms. Our collaborations span across industries such as investment banking, asset management, consulting, commercial real estate, technology, alternative investments, insurance, and corporate law. Through partnerships with our sponsor firms, we empower our participants by providing industry insights, employability support, and exclusive access to job and internship opportunities in their chosen sectors. 

Who we support

SEO London supports students and young professionals from ethnic minority groups and low socioeconomic backgrounds. We aim to support those who need us the most.
Ethnic minority groups:  As per UK government guidelines, we use ethnic minority to describe all ethnic groups other than White British or other White backgrounds.
Low Socioeconomic backgrounds: At SEO London, socioeconomic background is assessed as belonging to one or more of the following: household income, free school meal status, refugee or asylum seeker background, experience of local authority care, education and occupation of parents, and history of having lived in social housing.

About the role
 
SEO London Law is a lean and close-knit team in which an exciting opportunity for a Programme Coordinator has opened up. We are seeking someone who is interested in the legal sector, keen to learn and develop. SEO London fosters a friendly and supportive environment characterised by a positive can-do attitude. If all of this resonates with you, we’d love to hear from you!

Role Description

The Programme Coordinator will be tasked with ensuring the smooth running of all student related events. This will include having a full understanding of the SEO-London law programmes; understanding the legal industry that the programme supports; how these fits into the SEO-London organisation and using this knowledge to liaise with students and client/partner firms to run, organise and market successful events. In turn this role will be responsible for using data to run reports to show the impact of each programme.  

Reporting to the Head of Law Programme, you will make recommendations for possible changes and ideas to further support the student experience. The role will also ensure a seamless and professional level of customer care to all students.
 
 Information about SEO London Law Programmes: 

• Corporate Law
• City Solicitors Horizons

Accountabilities
 
DAY TO DAY DELIVERY OF EVENTS 
   

• Responsible for the overall administration of all student events, with specific responsibility to ensure student communication is exceptional. Including event management, student and partner communication and coordination of all the relevant stakeholders, along with posting roles on opportunities pages, promoting events and managing the law commercial awareness newsletter content.  

 
 STUDENT MANAGEMENT & QUERY HANDLING  
   

• Responsible for the relationship management of the students - including the ability to understand needs, resolve issues and anticipating and creating a strong relationship on behalf of SEO-London 
• Responsible for managing student query escalations and to identify where there are opportunities to improve communication, marketing, or the type of events 
• Responsible for managing the programme inbox (where applicable) 
• Responsible for identifying creative and innovative ways to connect, educate and train students
• Provide oversight of cv support, screening, and recruitment preparation  
• Responsible for attending campus events and representing SEO-London professionally with knowledge and enthusiasm 
• Organise mentoring and buddying allocations  

 
 QUALITY ASSURANCE 
   

• Responsible for ensuring that all information relating to the events and student data is managed within the GDPR guidelines and is updated in Salesforce effectively for tracking purposes.  Responsible for running reports to track and monitor events from the CRM.

Required qualifications

• University degree (any discipline)  

Candidates without qualifications will be considered if they have at least 2 years relevant and relatable work experience in a similar role. 

Skills & Experience
 
We are looking for applicants who have at least 1-2 years demonstrable experience in some of the following areas and will be willing to learn and develop others: 
 

• Excellent (business) writing skills 
• Having a keen interest and knowledge about the legal industry with a working knowledge of the student lifecycle (both school and University) 
• Project Management 
• Recruitment 
• Stakeholder management  
• Organisation skills  
• Diversity and inclusion knowledge 
• Database experience and analysing data 
• Strong understanding of employability skills required by students to be job market ready 
• Microsoft (Outlook, Word, Excel, PowerPoint) - ability to create & edit documents in word, creating spreadsheets, tables & running and analysing pivot tables in excel; along with the ability to manage outlook and create PowerPoint slideshows.  Ability to use Teams and Zoom to communicate and collaborate. 
• Demonstrable communication and listening skills 
• Ability to collaborate and work as part of a team 
• Empathic approach to working with others

What we offer?

• Salary: £26k to £28k
• Generous Annual Leave: 28 days + Bank Holidays 
• Enhanced Family Friendly Policy
• Flexible working - 2 days in the office 
• Flexible working requests: We are committed to considering all flexible working requests  and our dedication to supporting a healthy work-life balance.
• Benefits: Employee Assistance Programme, Private Health Insurance, Discount to Nuffield Gyms via Private Health Care, Enhanced annual leave, Cycle to work scheme and many more.. 

Closing date for applications

Interviews will start on the week of Wed 13 Jan 2025
Closing date 31st January 2025
If you are interested in this opportunity, please apply as soon as possible.  
We are reviewing applications on a rolling basis.

 At SEO London, a Training and Education charity, we firmly believe in providing candidates with the necessary support and guidance for applying for a position with us. Therefore, we recommend including a cover letter when submitting your application.

 Candidates submitting a cover letter are one step further from the applicants who still need to submit one.
 
 Crafting a strong cover letter involves demonstrating how your qualifications align with the job or company you're seeking. It's crucial to review the job description and consider the following questions carefully:
 

• What are the keywords?
• What are the key responsibilities?
• What are the significant skills and experiences you need?

The structure and formatting of the Cover Letter should
 

• Stay within 1-page
• Answer the questions: 'Why the firm?' 'Why the role?' and 'Why you?'

Equal opportunities Statement

As part of its recruitment policy, SEO London intends to ensure that no prospective or actual employee is discriminated against on the basis of race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, religious belief or political persuasion or is disadvantaged by any condition or requirement which is not demonstrably justifiable. 

Safeguarding

All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
 

Riht to work

Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.

About us

Sponsors for Educational Opportunity, Ltd. (SEO London) is a UK-registered charity delivering superior educational, training, and mentoring support to young people from underrepresented and underserved backgrounds. SEO London programmes focus on pre-professional development (Schools programmes), career access (Careers programmes) and long-term success within elite global industries (Alumni programmes). Launched in 2000, SEO London has subsequently delivered two decades of transformative leadership in the UK workplace diversity and inclusion segment. Thousands of SEO London alumni now work in the UK and global corporates and firms, many holding senior leadership positions.
 

Salary: £32,000pa

Hours: Full time - 35 hours per week (and part of an on-call rota)

Days and times: Monday - Friday, 09:00am - 17:00pm 

Contract: Permanent

Employed by: Age UK Hillingdon, Harrow & Brent

Location: Age UK Buckinghamshire office 145 Meadowcroft, Aylesbury, HP19 9HH - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction. 

Interviews: These will take place on a rolling basis on receipt of applications

ACCESS TO A CAR AND A CLEAN FULL DRIVING LICENCE IS A REQUIREMENT OF THIS POSITION

This is an exciting opportunity for a leader who is passionate about delivering services to make a difference to the lives of people especially older people.

Are you organised, able to make decisions using your own intuition, a driver of change?

This is a full-time role working with Age UK Buckinghamshire to deliver the Hospital Discharge Support Service. The post holder will manage and deliver the day-to-day operation of the service supporting the staff and volunteers from the Age UK Buckinghamshire offices in Aylesbury. In a typical year more than a thousand patients will be taken home by our teams and helped to settle in safely. This service supports people aged 18 and over who are leaving hospital after a stay. Older people are highly represented in this client group.

The post holder will work closely with the Community Team who support residents post discharge by liaising with other services and offering practical support to settle in at home.

If you would like an opportunity to make a difference, we are keen to hear from you!

Wheely Tots believes that all children, families and communities should be healthy, confident and resilient. We work in Tottenham, North London, and a lot of our provision is based near Broadwater Farm Estate. Our programs improve connections to each other and the outdoors and we’ve evolved to become experts in walking, cycling and bushcraft. We also run the Moselle Community Project at Broadwater Farm Community Centre on Fridays; drop-in, community-led activities including a shared healthy meal, board games, knitting, arts & crafts, and gentle exercise. 

We are recruiting for a fundraising and evaluation manager to join our small team for parental leave cover to manage our existing funders and reporting requirements and secure new funding. 

Position: Fundraising and Evaluation Manager (Parental leave cover)

Reports to: CEO

Commitment: 16 hours per week (can be worked flexibly); DBS check required 

Purpose

• Drafting and submitting funding bids, inputting into fundraising timeline and maintaining funding register

• Ensuring effective monitoring & evaluation of projects 

• Reporting to funders and supporting relationships with funders and partners

Tasks

• Research and identify grant funding opportunities with colleagues

• Manage bid writing process, including gathering input from colleagues 

• Brief session leaders / colleagues on project monitoring required to produce funding reports, including case studies

• Work with CEO to ensure monitoring takes place throughout project delivery and within reporting timelines for multiple projects & funders

• Ensure project reports are completed and submitted to funders on time

• Support with project planning and delivery

• Ad hoc support for a small charitable organisation

Competencies

• Able to work independently

• Discreet and trustworthy with good organisational skills 

• Flexible and adaptable with good administration skills

• Confident communicator by email, phone and video call

• Experience using Google Drive 

• Comfortable dealing with different people from diverse backgrounds and experiences

• Self-motivated

• Open to new ways of working and finding the most efficient way to do things

Desired experience

• Track record of fundraising from trusts and foundations for project, core, and multi year funding

• Developing and overseeing monitoring, evaluation and learning processes for multiple projects according to funder requirements 

• Excellent report writing for funders and proofreading skills

• Working with colleagues to complete funding bids and collect information for reporting requirements 

• Excellent project management and organisational skills 

• Ability to plan and prioritise to meet deadlines 

• Remote working in a small team 

• Ideally we are seeking someone with knowledge of Haringey and its communities

We will provide an induction to our processes and procedures relevant to this role.

We expect this role to be fixed term for 10 months with the possibility of extension.

Pay: Wheely Tots is a London Living Wage employer. The hourly rate for this role is £20.00 – £22.00 per hour, depending on experience. This is a freelance role and you will be responsible for paying your own tax. 

How to apply: Apply with a CV and cover letter (max 1,000 words). In your cover letter explain why you’re applying and how your experience, knowledge and skills align with the Tasks and Desired Experience for this role. As an alternative to a cover letter, you can tell us about your skills and experience via a video (up to three minutes).

Interviews: We plan to carry out interviews by video call on Thursday 23 January 2025 with an ideal start date in late February to allow for handover. 

As Training and Storytelling Coordinator, you will play a vital role in supporting IMIX’s work to build skills and amplify the voices of people with lived experience of the immigration system. You will work on our London Storytellers Network, a community of spokespeople who share their journeys to influence policy and public narratives. You will be line managed by our Media and Storyteller Manager. 

In addition, you will help plan, organise, and deliver IMIX’s training and capacity-building programmes across the sector. This includes coordinating bespoke training sessions, managing logistics, producing newsletters, and supporting ambassador and peer-learning programmes. 

We are looking for someone who is highly organised, people-focused, and motivated to make a difference. This role is an excellent opportunity to develop skills in project management, training delivery, and communications within a supportive and collaborative team. 

We are seeking an experienced and dynamic individual to join the BFYC team to support young carers in West Oxfordshire.

Working closely with the youth work team, you will help to provide support and advice to young carers by devising, developing, implementing and managing a programme of social activities for young carers (this could include trips, training, emotional 121 support and other activities).

Job Description - Key Responsibilities

• Provide one-to-one support for Young Carers, liaising with other agencies to help ensure the best outcomes for Young Carers;
• Establish relationships with schools across West Oxfordshire offering them support in how they identify and respond to the needs of young carers in their classrooms.
• Assist schools in launching Young Carers Groups and introducing Young Carer Leads in their settings.
• Contribute towards awareness raising events and activities to increase the identification and support of Young Carers, including liaison with Schools and community group;
• Liaise and work with colleagues to empower Young Carers and their families;
• Play a role in the assessment of Young Carers as part of the Common Assessment Framework (CAF), Team around the Child (TAC), Young Carers assessments, and assessments carried out by other professionals;
• Develop the active participation of Young Carers, enabling their voice to be heard;
• Support Young Carers and their families to access appropriate support services;
• Record all casework contact information and ensure that all appropriate consent forms, assessments, Baseline Forms, and other required information and administration is completed and recorded for all Young Carers;
• Ensure all tasks, procedures, and practices comply with Be Free Young Carers’ policies, including safeguarding and child protection, health and safety, confidentiality and equal opportunities;
• Assist in the production of newsletters and other communications to Young Carers and their families;
• Keep abreast of, and follow at all times, national and local policy in relation to safeguarding children and vulnerable adults;
• Monitor and evaluate work, producing records and reports as required;
• Contribute to a safe, positive and friendly working atmosphere;
• Attend training and other meetings as required;
• Provide reports and information to Trustees and other reporting as required;
• Assist in promoting and publicising Be Free Young Carers;
• Attend and contribute to team meetings and represent Be Free Young Carers at external meetings as required;
• Actively contribute to and support the development of Be Free Young Carers;

Job Types: Full-time. Funding secured for a year. Potential for extention depending upon funding. Flexible working arrangements available including part time and term time only)

Pay: £25,041.45 per year

Benefits:

• Additional leave
• Casual dress
• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Didcot: reliably commute or plan to relocate before starting work (required)

Work Location: In person