Communications Planning And Strategy Manager Jobs
Job Title: Data & Impact Director (Maternity cover)
Department: Core Group
Reports to: Managing Director, Investment
Salary: £72,950 p/a
Contract: 12 months (dependent on start date)
Location: Hybrid / London, EC4A and homeworking
The opportunity:
Working within the Impact and Investment team, you will support Better Society Capital to manage and leverage impact and system change data, processes and our tools, to enable effective data driven insights to help decision making, drive our strategy and support market building.
The Interim Data & Impact Director will play an important role in defining the way we manage our impact and systems change data by designing workflows and processes to ensure an effective flow of data across our investment process and translating this into impact management information and insight. The role will also help support key impact projects and influence the impact practices of other market players.
What you will do:
Portfolio Data: Impact & Systems Change
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Lead on developing our impact and system change data management architecture and infrastructure to create a ‘data-on demand’ environment. This includes designing workflows to collect and receive impact data from fund managers, aggregating with existing portfolio data, and presenting for insights, learning, and decision making, including the creation of data dashboards and other tools.
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Oversee the impact and systems change data stored on Salesforce and other management information systems ensuring it is up-to-date and accurate and designing workflows to process and report on the data.
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Lead on the design, data collation, analysis and presentation of the investment portfolio’s impact performance for our annual impact and systems change performance committee.
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Supporting the impact manager to deliver the annual impact report, leading on our data input.
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Creation of reports and presentations that are engaging, user-friendly, insightful, and incorporate best practices in data visualisation and storytelling throughout the impact calendar i.e. lead on website updates for our investment numbers & where we invest section
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Working collaboratively with Communications, Investor Engagement, Policy, Finance, Legal, and Operations groups and external Fund Managers on cross functional projects and initiatives.
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Assist the Head of Impact and the Head of Investment Management in delivering our impact and systems change approach across stakeholders (incl. BSC Board, external audiences) and products (BSC’s Annual Report, BSC’s Impact Report, etc.)
Market Data
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Leading our annual market sizing estimate & enterprise level data release, collaborating closely with relevant teams including market systems and communications to effectively communicate our findings and insight.
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Working closely with other market players i.e. GIIN, Impact Investing Institute and European NABS to share and alignbest practice with market sizing methodologies.
Systems Management
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Maintain and help develop back-end architecture of Salesforce and user experience on our frontline, impact and co-investor objects working closely with our Salesforce Administrator to continue to build out our impact data infrastructure.
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Using Tableau/Power BI and other visualisation tools to present data clearly and build in house capacity to encourage others to ‘self-serve’– allowing users to gain portfolio level insight.
What you will bring:
Skills, Abilities and Attributes
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Structured thinker able to synthesise, simplify and reframe complex problems
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A collaborative team player, able to establish excellent working relationships
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Attention to detail with an ability to prioritise ideas and initiatives
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Ability to balance quantitative with qualitative, leading to pragmatic creativity
Embody Better Society Capital core values:
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Purposeful –We are passionate and energetic in our work to bring about our long-term vision of a thriving social investment market that enables positive social impact.
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Pioneering Spirit - We give our team the autonomy and flexibility to be entrepreneurial and creative. We have the courage to push boundaries and a restless drive for change
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Openness - We listen, learn, experiment and collaborate. And we are adaptive and flexible in responding to what we learn.
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Rigorous - We take a rigorous approach in all we do. We expect the highest standards and continually strive for excellence
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Respectful - We are genuine in both our approach and aspiration. We value each member of our team and our partners for what they bring.
Experience
Essential
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Experience leading on impact, ESG or equivalent data management process design and execution to enable insights and drive decision making
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Experience and confidence in using Microsoft Excel, PowerPoint, and data visualisation software to create dashboards (i.e. Tableau, Power BI or similar)
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Proven project management skills
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A background relevant to Better Society Capital objectives (such as government, social enterprise or charity, finance, or investment)
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A passion for and demonstrable commitment to Better Society Capital’s social mission and the UK social sector
Desirable
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Experience in using Salesforce
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Awareness and experience of utilising external data sets to supplement internal data analysis
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Experience in leveraging new technologies (i.e. AI generated analytics) to drive insights
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Experience in impact measurement and management processes, ideally in an investment context
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Other terms
Location: We are a UK-based business with an office in the Chancery Lane area of London, accessible to a number of public transport links. Our current approach allows colleagues to spend 40% - 60% of their working hours in the office, and the remainder from home. We hope that this working pattern encourages Better Society Capital employees to achieve a healthy balance between work and personal life, as we continue to adapt to the changing needs of our diverse workforce.
Right to work: Right to work in the UK required
Equality, Diversity and Inclusion: Better Society Capital is committed to being a diverse organisation that is truly representative of the communities we serve. We therefore welcome applications from candidates of all backgrounds, particularly those under-represented in the social impact investment sector (e.g. people from LGBTQIA+; racialized; disabled; under-served communities)
We are an equal opportunities employer with an inclusive environment where all employees can contribute to their fullest potential. We want every colleague to be able to deliver their work with dignity, equality, comfort and independence. Our office is fully accessible with step-free access and an open-plan set up. We are open to accommodation requests regarding assistive technologies, accessibility tools, flexible working or any other reasonable adjustments that will make working or visiting here more accessible for you. If you have a disability or other access needs and require any support to assist you through the recruitment process, please get in touch with Nica Gordon (People and Talent Officer)
How to apply:
Please apply via Applied by 23:59pm on Tuesday the 19th November 2024.
Applied is a platform designed to minimise unconscious bias in recruitment. You will be asked some work-based questions which are reviewed anonymously by the hiring panel. Please note, while you will upload your CV, it will not be viewed by panel members at this stage, so we ask that you give full consideration to each answer.
Please note: We screen for answers generated by Chat GPT. To get a 5 star score, we ask that your Applied answers are authentic and reflect your own knowledge, skills and motivations.
As a Disability Confident employer, we guarantee an initial telephone interview for all candidates with disabilities who meet the minimum criteria for the job where possible. We are defining a disability in accordance with the Equality Act 2010, as a person who has a physical or mental impairment, and the impairment has a substantial and long-term adverse effect on their ability to carry out normal day-to-day activities. You will be asked in your Applied application whether this applies to you. If we receive an exceptionally high volume of applicants, we may not be able to facilitate interviews for everyone.
Interviews
Round 1 interviews will be held approximately w/c 2nd December
Round 2 interviews will be held approximately w/c 9th December
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION
Job Title: Bank Retail Assistant
Team: Retail
Salary range/pay band: £14.74 per hour
Reports to: Head of Volunteer Development and Retail
Direct reports: n/a
Hours: Ad hoc as required
Location: Allocated shop
Introduction to Shooting Star Children’s Hospices
Shooting Star Children’s Hospices
Shooting Star Children’s Hospices are a leading children’s hospice charity caring for babies, children and young people with life-limiting conditions, and their families. We support families across Surrey and Southwest London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of the hospice are our dedicated clinical staffs. Their exceptional commitment and professionalism is commented on by so many of the supported children and their families.
It costs £10.5 million a year to maintain our current level of care. Only 30% of that income comes from government funding via the NHS or local authorities, so we rely on our supporters’ generosity to keep the service running. We employ 175 staff, including 98 nursing and medical staff, providing hospice and community-based services to around 700 families.
Predominantly we work with families living in the Northwest and Southwest of London and Surrey, although will accept children outside these geographical areas if they do not have access to specialist palliative care support locally. We have a reputation for delivering high quality care. We have a CQC rating of ‘Outstanding’
Introduction
Retail and Volunteers Team: Our Retail and Volunteers Team manages our charity shops and volunteer programs, which play a crucial role in supporting our mission. They recruit, train, and coordinate volunteers to staff our shops and assist with various tasks, such as sorting donations and serving customers. Additionally, they oversee the operations of our retail outlets, ensuring that they are efficiently run to generate income for our hospices.
Part 1: Job Profile
a) Main purpose of job
In the absence of the manager or assistant managers to lead a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures.
Decision Making Authority
The post holder will be required to make decisions on the quality, and suitability of donations before they are placed on sale. Depending on the length of the cover period they may be required to dress the windows. (They will follow price guidelines and existing display layout throughout the shop.)
The post holder will work with eCommerce Manager to decide if items would be suitable for selling at a higher price on eBay or through a promotional event and set these aside for the manager of the shop to deal with on their return.
The post holder will support with rostering of the team of volunteers where necessary and delegation of duties and jobs.
Essential and desirable skills and experience
Essential
• Experience in either retail or charity retail.
• Administrative/cash handling experience
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
Desirable
• Experience of managing a team of volunteers or staff.
b)Scope of job
The post holder for the duration of the absence of the manager or assistant manager will have control over rostering of the team of staff and volunteers, and delegation of duties and jobs.
1. Customer service
2. Processing and pricing of donations
3. Merchandising, display and promotion of stock and housekeeping
4. Sales and financial reporting
5. Coordination of volunteer team
Part 2: Main duties and key responsibilities
a) Customer Service – 25%
• Dealing with customer queries and complaints courteously and effectively
• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints
• Ensure that any refunds are processed in line with SSCH refunds policy
• Ensure that the advertised trading hours of the shop are adhered to
• Ensure relevant documents are completed in the event of an incident/accident and reported accordingly
b) Processing donations – 25%
• Process all donations as soon as possible, prioritising Gift Aid and high value items
• Prepare and clean items appropriately for display
• Oversee the recycling and arranging of collections
• Promote Gift Aid is at all available opportunities
• Ensure that the ongoing need for donations is publicised
• Price and ticket all items according to pricing strategy for the shop and ensure that all pricing and ticketing complies with legislation
• Ensure that stock is properly managed and rotated in accordance with latest guidance
• Identify high value or specialist items that may need to be sold in another capacity
c) Merchandising, display and promotion of stock, maintenance of high standards throughout the shop – 20%
• Ensure that all merchandise is displayed attractively and that the window display is eye-catching
• Ensure that there are high standards of cleanliness and tidiness in all areas of the shop
• Publicise promotions and special events
• Support and promote Corporate events as required
• Purchase consumables and stock items in a timely manner
d) Sales and financial reporting – 10%
• In the absence of the manager/assistant ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated
• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this
• Ensure that the Manager/Assistant Manager and shop volunteer team are kept informed of the shop’s performance
• Ensure that the till procedures are always followed by volunteers
• Ensure that issues affecting trade are monitored and communicated
• Ensure trading standards regulations are complied with
• Ensure that all financial documentation is correctly completed and up to date and is sent to the finance team in a timely manner, highlighting any issues
• Ensure that purchases from the shop by staff and volunteers are processed according to SSCH policy and that the appropriate records kept
• Ensure that charity donations by cash/cheque/card are processed according to SSCH policy and procedure guide
e) Coordination of volunteer team – 20%
• Ensure that volunteers are fully briefed on shop priorities and performance
• When required roster the volunteer team to ensure maximum productivity
• Create a positive working environment in which equality and diversity are well-managed and volunteers can do their best
• Plan, delegate and allocate tasks to the team, offering support for the volunteer team as appropriate
f) Other duties
• The post holder will be able and willing to get to and work in a number of shops and be available across seven days per week.
• The post holder will be required to apply for a Disclosure and Barring Service check
• The post holder must live within the area of work
g) Mandatory Criteria
1. Other duties
The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.
2. Professional Codes of Conduct
The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate.
3. Health and Safety
Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.
4. Mandatory Training
The post holder will attend all mandatory training relevant to their role
5. Our values and behaviours
Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
Respect – We will treat each other with the utmost respect.
Integrity – We will be open, honest and transparent in all that we do.
Diversity – We will respect individuality and ensure inclusion and fairness to all.
Excellence – We will strive for excellence in all that we do.
Shooting Star Children’s Hospices is committed to ensuring the welfare and safety of children and young people. All staff members are expected to adhere to our safeguarding policies and procedures. This includes undergoing appropriate training, following reporting protocols for any concerns related to child welfare, and promoting a safe and supportive environment for children and young people. Before commencing employment, successful candidates will be required to provide satisfactory references and undergo an enhanced Disclosure and Barring Service (DBS) check.
Part 3: Person specification: Qualifications, experience and skill levels
a) Qualifications
Essential
• 5 GSCE’s A-C or equivalent including Maths and English
• Car driver/owner with full clean license
Desirable
• Retail or customer service qualification
b) Experience
Essential
• Experience in retail or charity retail either as a volunteer or employee.
• Administrative/cash handling experience
Desirable
• Experience of managing a team of volunteers or staff.
c) Knowledge and Skills
Essential
• Experience of dealing with customers and maintaining a high level of customer service
• Car owner/driver
• Verbal and written communication skills
• IT skills
• Ability to motivate self and others
• Ability to work under pressure and deal with changing priorities
• Organisational and prioritising skills
d) General attributes
Essential
• A self starter with the ability to work independently and take the initiative whilst knowing when to delegate jobs to others within the team
• Is organised and methodical and able to multi-task
• Works well in a team and on own initiative
• Is able to build good relationships with others
• Is flexible and willing to undertake varied responsibilities as part of a team
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
A bit about us
Do you want to create a better world for animals? At the RSPCA, we believe all animals deserve kindness and respect. We work for the benefit of every animal – as well as pets, that includes farmed animals, wildlife, and animals used in science. Choose a career with us and make a difference for every kind.
We are looking for a new team member to cover a period of maternity leave for a 12-month period. As National Press Officer, you will be working as part of a busy and prolific Press team, reporting into the National Media Manager.
- Working hours: 21 hours per week.
- Hybrid role: Your base will be at Home and your nearest hub. Our hubs are in Horsham (West Sussex), (Blackfriars), London or Cardiff (South Wales). You will be expected to travel to various locations for interviews, filming, meetings and events as and when required.
We role model our values through our people culture and keep connected through regular/daily check-in's and team meetings, your colleagues are always on hand to support or chat. It's important to us that you feel part of our team from the get go!
Are you ready to join our movement?
What a day might look like for you
Here at RSPCA we know it's a cliche but no two days are the same. We've added a short summary of what a typical day might look like, for a full insight please refer to the attached job description.
Tasks:
- Write and research press releases, statements for journalists, Q&As and other output on a wealth of animal welfare topics; ensuring these are in line with RSPCA policies.
- Respond quickly and effectively to queries from the media on the work, policies and campaigns of the RSPCA by writing statements and following the sign off procedure.
- Be a national and local spokesperson on general and speciality animal welfare issues, undertaking radio/TV interviews as required.
- Respond reactively to local and national journalists calls, emails and enquiries.
- Gather and generate news stories from across the organisation - on a variety of topics, including RSPCA campaigns, pets up for rehoming, statistical trends, education and more.
- Promote the RSPCA's frontline, campaigns and policy work, by devising communications plans and formulating ideas for press releases, media launches and other tools to engage with journalists.
- Analyse and report on the impact of RSPCA press output - both in terms of media coverage gained; traction with key target media; but also its wider impact in supporting the organisational objectives and new RSPCA Strategy.
- Develop and formulate relationships with key media outlets and journalists, including the successful pitching of stories.
- Initiate and maintain contacts with all relevant journalists, broadcasters and PR agencies, internal departments and other departments.
- Collate and analyse key RSPCA and animal welfare statistics.
- Brief RSPCA spokespeople before media appearances and interviews; preparing them appropriately and in line with the charity's policies and strategy.
- Monitor the media landscape as it relates to the RSPCA, animal welfare and the third sector; and produce reports as required in relation to coverage.
- Write copy on RSPCA court stories, utilising a knowledge of media law and court reporting to ensure output adheres to legal requirements and RSPCA processes.
- Writing for and adding content to the RSPCA website; and working closely with the RSPCA's social media, broadcast, web and other comms-focussed teams to communicate key messages to supporters and the wider public.
What makes a great National Press Officer?
You'll have:
- Previous experience working either as a journalist, a press officer or in a PR/comms environment, combined with the ability to build good working relationships both within and outside of the organisation.
- Ability to deliver to deadlines, working off your own initiative.
- A proactive and independent approach to work and newsgathering.
- Either an NCTJ qualification - which includes the modules of media law and court reporting; a relevant PR or Communications qualification, or demonstrable relevant experience.
- Good working knowledge of Google applications/Word and typing skills.
- Ability and willingness to travel to RSPCA locations and events, if necessary.
- Ability to prioritise own workload and take a flexible approach to work duties.
- Willingness to work occasional unsociable hours.
Successful candidates for certain RSPCA roles will need to undergo a Disclosure and Barring Service (DBS) check.
Applicants must have the legal right to work in the UK - We are unable to sponsor visas at RSPCA
Final note from us & good luck with your application!
Interviews will take place remotely on the 12th of November.
Due to high interest in some of our roles, we review applications as they are received. This can occasionally result in positions closing earlier than advertised. Therefore, we strongly recommend submitting applications early. Unfortunately, we are unable to accept applications after the posted closing date.
We want to ensure we do all we can to give you a positive candidate experience through our recruitment. Whilst we do try to give feedback where we can, sometimes due to receiving high levels of applications, this may not always be possible
We recognise that a diverse and inclusive workforce is essential to achieving our core mission. For this reason we actively encourage a wide diversity of applications - in particular from members of minority ethnic groups, and people with disabilities - as these candidates are currently under-represented at the RSPCA.
Should you need any support with your application or interview process please contact us.
Our mission is to ensure animals have a good life by rescuing and caring for those in need, by advocating on behalf of all animals and by inspiring everyone to treat them with compassion and respect.
The client requests no contact from agencies or media sales.
Phyllis Tuckwell provides supportive and end of life care for people living with an advanced or terminal illness. Based in Farnham, Camberley and Guildford, we serve a population of 550,000 across West Surrey and North East Hampshire.
Director of IT, Digital Transformation & Facilities
Salary: £70,000 to £75,000 per annum (WTE based on 37 hours per week)
We are seeking an experienced Director of IT, Digital Transformation, and Facilities to lead our digital strategy, IT infrastructure, and facilities management.
Phyllis Tuckwell has an excellent reputation for providing high quality care to people at the end of their lives. Our work culture encourages creativity, collaboration, and continuous learning. We believe in equipping our people with the tools and opportunities to develop and succeed in a dynamic environment.
This is a great opportunity to be part of Phyllis Tuckwell as we embark on our new 5 year strategy and work towards the completion of our new Hospice in Farnham.
As the Director, you will be responsible for driving the transformation of our IT and operational infrastructure, leading the digital strategy, and overseeing the effective management of our physical assets and facilities.
The role would suit someone who wants to make a positive difference and help make sure that every day is precious. Please see the job description and person specification for further information.
If you are interested in this role, you are strongly encouraged to contact our Chief Executive, Sarah Church on 01252- 729400 to discuss.
Our benefits include:
- 6 weeks paid holiday plus public holidays
- Hybrid / Flexible Working
- Personal Pension (matched contributions up to 7.5%)
- Excellent education and training
- Employee Assistance Programme
- Health Cash Plan Scheme
- Blue Light Card
- Staff Benefit Voucher Scheme
- A motivated and compassionate team whose passion is to make a difference
If you are unable to apply online please contact HR on 01252-729408
Closing date for receipt of completed applications: Thursday 7th November 2024
Interviews will be held week commencing: Monday 18th November 2024
Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
This post is subject to a Disclosure and Barring Service check.
NO MEDIA OR AGENCIES
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The charity is 9 years old, and initially started its work in Blackpool, the community facing the highest multiple deprivation in the country, before starting to scale. After slow and steady growth in our early years, a combination of our reputation, growing evidence, and the increased demand for place based change has seen our rate of growth rising in recent years. We are taking a “quality first” approach to scaling our delivery work, as we cannot let down any of our communities through scaling beyond our capability.
In order to support the increasing level of demand for our work, over the next five years, the fundraising team will embark on an ambitious growth strategy – as we look to grow our income £8 million this year to £20 million by 2029, increasing the breadth, depth and number of communities that we serve.
The successful candidate will play an integral role in designing, developing and leading the delivery of our fundraising strategy to ensure that children and young people have the best start in life. They will be responsible for a broad range of income streams with a particular focus on growth across high net worth individuals, individual giving, corporate and digital whilst continuing to effectively maintain and build upon our strong funder base in trusts, foundations, philanthropy and statutory support. They will also directly oversee the wider fundraising team which currently includes the fundraising manager and fundraising officer roles.
Key Responsibilities
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Overseeing the successful design, development and implementation of Right to Succeed’s 5 year fundraising strategy.
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Leading, inspiring, developing and managing the charity’s fundraising team, taking overall responsibility for achieving fundraising targets for the organisation.
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Ensuring a collaborative and integrated approach to fundraising across the organisation through working collaboratively with the finance and programmes team to ensure maximum efficiency across our prospecting, budgeting, monitoring, tracking and reporting processes
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Ensuring that fundraising activities comply with legal and regulatory standards, including donor privacy, tax regulations, and the Fundraising Regulator’s code of practice
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Building positive, sustainable relationships both internal and externally, effectively managing all key stakeholders and funders.
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Representing Right to Succeed externally, including organising and attending funder events and regularly engaging with local and regional commissioners and funders.
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Providing key fundraising insight to the Senior Executive team and when required trustee board as part of the wider leadership group, shaping organisational strategy and decision-making.
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Identifying opportunities and potential challenges, working collaboratively across functions to maximise impact and mitigate risk.
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Working in partnership with the communications team to align cross-departmental priorities ensuring that increasing organizational profile leads to greater levels of funder interest in supporting our work
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Working collaboratively with the Finance Director to ensure clear alignment of budget management processes and being proactive in managing and communicating change and risk
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Developing an in-depth knowledge understanding of our work and the communities we serve to enable the production of high-quality fundraising materials, proposals and reports
Fundraising
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Overseeing a diverse portfolio of income streams, with a clear strategy and plan for growth and sustainability
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Working alongside the Senior Executive and wider leadership team to set, monitor and deliver annual income and expenditure targets.
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Support the Senior Executive team in cultivating new relationships and stewardship of HNWI whilst continuing to build upon our existing funder base, ensuring that all supporters receive a first-class experience.
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Proactively planning for meetings with funders, prospects and networking events to develop new opportunities.
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Working collaboratively with the comms and and programmes teams to increase awareness of RtS and our programmes, developing professional and engaging fundraising materials including fundraising applications, proposals, appeals, pitches and reports.
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Identifying new fundraising trends and developments and make recommendations to the Senior Executive team around resource prioritization.
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Ensuring the fundraising database and pipeline is fully kept up to date, implementing and embedding a clear framework for decision making regarding fundraising opportunities across the organisation.
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Working collectively with the Chief Programmes Officer and Programme Directors to identify, develop and grow local funding opportunities within their respective communities
Budgeting, reporting and compliance
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Managing the team budget, providing regular reports as required to the Senior Executive, Finance, Development Committee and Board of Trustees.
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Setting, delivering and monitoring the fundraising business plan, ensuring all objectives and KPIs are met and risks are managed as appropriate.
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Ensuring all fundraising activity complies with legal and regulatory standards.
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Supporting the finance team in compiling information for the annual audit process
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Working with the finance and programme teams to ensure alignment across organisational, funder and programme budgets
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Maximising the effectiveness of our organisational CRM (Hubspot) to provide high-quality analysis, insight, reporting and strategic decision making
Leadership and management
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Developing a collaborative, high-performance culture that is ambitious, passionate and proactive in its strategic and operational practice.
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Providing effective line management to direct reports, setting and monitoring individual performance objectives and motivating the team to be innovative and professional in its thinking and delivery.
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Ensuring all fundraising staff receive clear and consistent direction and feedback to enable them to perform to the best of their ability.
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Having an open attitude to constructive peer feedback around improving policies and processes as we continue to learn and grow as an organisation
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Being an inspiring ambassador for RtS, networking widely, and ensuring it is reflected in the strategies, outputs and behaviors of the fundraising team.
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Contributing to the strategic direction of the charity, joining the senior executive team meetings once the fundraising function is working effectively.
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Leading by example in terms of your work ethic, your commitment to the delivery of results and demonstrating the values of the organisation in all that you do.
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Investing in the professional development of your team, ensuring that they are growing in their roles and as members of the Right to Succeed staff team.
Travel
This role will require travel to Right to Succeed’s offices in Liverpool and Manchester as well as to funder meetings across the UK. It is essential that the post-holder has access to a car or excellent transport systems.
Person Specification
Experience required (essential)
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Strong track record of meeting and exceeding fundraising targets in a senior fundraising role.
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Leading the development and implementation of a successful fundraising strategy generating significant organisational income.
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Track record of working across different forms of fundraising including trusts & foundations, high net worth individuals, individual giving, corporate and statutory/public sector.
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Track record of leading, managing and inspiring high performing fundraising teams.
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Proficient in research, strategic planning, budgeting and monitoring.
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Fostering successful relationships and partnerships with key internal and external stakeholders.
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Bringing together influential funders and policy makers to increase awareness and support of key issues.
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Excellent written and verbal communication skills, including the ability to facilitate senior stakeholder meetings, speak engagingly to a wide range of audiences and to represent RtS externally.
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Understanding of the issues facing the children, young people and communities that we serve.
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Collaborative working style and excellent relationship building skills.
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Working with Senior Executive teams and trustee boards.
Experience required (desirable)
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Experience in working with city regions, local authorities, government departments and their commissioning processes.
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Leading local or national fundraising campaigns.
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Knowledge of utilising CRM systems (we use Hubspot) for fundraising.
Skills & Personal Qualities (essential)
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Commitment to the aims and ethos of Right to Succeed and a desire to bring about positive change in relation to societal inequity.
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Business management and Financial management skills.
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Strong leadership skills and the ability to enthuse, motivate and develop a team and partnerships that deliver results.
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Ability to think strategically and to communicate a compelling strategic vision.
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Excellent all round communication skills and relationship management abilities.
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Professional and resourceful, with the ability to work independently and as part of a team.
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Ability to model and instill the Right to Succeed values as outlined below.
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Strong organisational and people management skills.
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Ability to work in a small, but highly ambitious, growing organisation
Qualifications and Knowledge (essential)
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Awareness of local areas, key challenges and understanding of current contexts
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Collective impact and place-based change
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In-depth knowledge of education improvement and community development
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How to Apply
To apply for this position, please submit a CV and a supporting statement including your motivation for applying and how you meet the criteria for the role by end of day on Friday 8th November.
Please note we will be interviewing candidates as applications are received and may close the vacancy earlier if a suitable candidate is identified. Candidates are advised to apply as early as possible.
Unfortunately, we can’t consider any candidates who do not submit a supporting statement.
Your supporting statement must not exceed two pages and should cover your motivation for applying for the role and how your skills and experience meet the criteria outlined in the Person Specification. This is also your opportunity to evidence the written communication skills that will be necessary for the role.
Timetable
Applications invited by Friday 8th November
Interviews:
Stage one will be held on Zoom on Tuesday 12th and Wednesday 13th November
Stage two will be held on Monday 18th and Tuesday 19th November
Start date: December 2024/January 2025
These dates may be subject to change.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
This is a standalone role and so it is very hands on with responsibility for all transactional tasks, including recruitment, payroll, pensions, training etc. You’ll also work particularly closely with senior managers to attract, retain and develop a diverse and talented team. You’ll promote a culture of learning and collaboration across the organisation, ensuring that Muscular Dystrophy UK complies with all relevant employment legislation and best practice.
We welcome applications from candidates working at Manager level, who want to step up to their first Head role. We are looking for candidates that are comfortable to work on an operational as well as strategic level.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: We operate a hybrid model (home and office, London SE1).
NB Interviews likely to be held on 14 or 15 November.
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
The client requests no contact from agencies or media sales.
Contract: Full-time, permanent. We welcome proposals for flexible working arrangements.
Salary: Starting at £50,000 to £55,000 per annum
This is an exciting, creative opportunity to be a key member of the Senior Management Team, leading an ambitious fundraising strategy while ensuring that all fundraising activity aligns with the Festival's core organisational mission and values.
Reporting to the Festival Director and overseeing a team of five fundraisers responsible for bringing in significant income, this role will be crucial in ensuring the Book Festival’s ongoing success and ability to meet its targets and goals.
As well as team management, the Development Director will personally manage a small high-value portfolio of funding relationships across all income streams and will have significant opportunity to develop new income streams, including legacies and US fundraising, as well as continuing the growth of the existing areas of income.
Closing date for applications: Monday 11 November at 12.00 midday
Interviews will be held: w/c 18 November 2024
We welcome conversations with potential applicants. Please contact our Executive Assistant, Danielle McCann in the first instance to arrange a call with Festival Director Jenny Niven.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You may have heard of our special charity already. We are Brandon Centre, a long-established charity, 55 years in fact, based in Kentish Town with a history of supporting young people under the age of 25 in the Islington and Camden areas of London.
In everything we do, we live by the very meaning of what we stand for; we are ‘Here for Young People’. We firmly believe that all young people should be able to access the highest quality care and support in a safe and welcoming environment. We have an amazing team, we challenge the status quo when it comes to giving young people a chance to be the best version of themselves, often in challenging circumstances. We are supported by fantastic Trustees and generous funders who we have the privilege to work with and who support us to help even more young people.
Our services encompass many facets of Mental Health (psychological, medical, sexual and social needs of young people) including individual Counselling & Psychotherapy, Systemic Integrative Treatment using a range of evidence-based therapies and a variety of outreach professionals in community settings. Also Clinical Training and Consultancy including healthy living, parent programmes and other aligned group work.
To continue our fantastic journey, we are looking for a new Head of Finance. Someone who is aligned to our own core values – maybe you have worked for a similar organisation or you relish the opportunity to work for us – a special place to bring your skills to a new role.
You will work closely with our CEO and Treasurer to take responsibility for the overall financial sustainability of the organisation. This means focusing on accurate and timely accounting of our charity’s finances, the delivery of actual results in line with budget, timely identification of financial risks and proper financial procedures. Moreover, you will have the opportunity of working with our CEO and Senior Leadership Team to develop an overall strategy for the organisation with a corresponding financial plan.
Is this part-time, permanent role the kind of position you are seeking? If so, we would love to receive your application. Further details can be found on the attached Job Description.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At Refugee Action Kingston (RAK) we're dedicated to helping the successful integration of refugees and people seeking asylum into the local community. With over three decades of experience, we provide a comprehensive range of services including welfare support, immigration and legal advice, education, counselling, and career guidance.
RAK employs 15 staff and currently has nearly 200 volunteers. In 2023/24 more than 2,000 people benefited from our services:
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1,171 clients accessed advice and advocacy services, including immigration advice
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305 clients attended our ESOL classes
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250 children, young people and families benefited from our after-school and family support services
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61 people were supported by our counselling team
What we can offer you
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Work in a highly respected organisation punching above its weight – providing quality support to over 2,000 individuals and families a year
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A friendly and supportive environment, with an experienced team of professional teachers, counsellors, solicitors and advisers working to quality standards
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A collaborative approach to meeting fundraising targets, working with our new Fundraiser and our Partnership and Digital Marketing Coordinator
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Flexible and hybrid working
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A committed community in south west London that supports RAK through volunteering, sharing information about our work, and donations
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Real potential for growth and a clear and deliverable strategy already in place
Our values
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Empathy: we put ourselves in the shoes of those we work with.
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Enterprise: we're innovative and resourceful in our approach to supporting refugees and people seeking asylum.
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Empowerment: we strive to empower our clients, helping them achieve their aspirations.
Role Overview
Location: We have an office in Kingston Upon Thames, greater London. Flexible and hybrid working is offered to all staff.
Hours: 35 hours per week (including paid half-hour lunch break)
Salary: £55,000 to £60,000 per annum permanent
Leave: 26 days per annum plus bank holidays
Responsible to: Chair of trustees
As the CEO of Refugee Action Kingston, you'll lead our organisation in supporting refugees and people seeking asylum in south west London to lead fulfilled and independent lives. Your responsibilities will include:
Strategic leadership
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Developing and implementing annual plans aligned with our strategy, in collaboration with the Board of Trustees, to achieve desired outcomes.
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Maintaining efficient systems for the charity's operations, ensuring good governance and financial sustainability.
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Overseeing all aspects of organisational management including finances, resources, services, and communications, in cooperation with trustees.
Governance and organisational management
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Working closely with trustees to direct and deliver RAK's objectives according to the charity's strategy.
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Leading and supporting the RAK team to fulfil objectives, emphasising client needs, monitoring outcomes, and integrating learning into operations.
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Ensuring compliance with governance requirements, supporting board responsibilities, and contributing to trustee meetings and reporting.
Financial management and human resources
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Ensuring effective financial management, leading finance and project management teams to maintain controls, preparing reports, and managing spending within budget.
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Developing organisational structure and processes for positive people and service management, adhering to legislation and quality standards.
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Fostering a healthy working culture that encourages staff and volunteers to excel, contribute ideas, and embrace diversity.
Fundraising
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Developing and executing RAK's fundraising strategy, exploring new avenues to diversify funding sources.
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Collaborating with RAK’s fundraiser to cultivate relationships with funders, submitting funding bids, and providing reporting.
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Focus on growing unrestricted funds to reduce reliance on grants.
Advocacy and influencing
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Cultivating strong relationships with stakeholders to amplify the impact of RAK's work.
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Advocating for the needs of our clients to local authorities, healthcare providers, and other relevant agencies.
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Maintaining an effective advice and advocacy service, meeting quality standards (AQS & OISC) and regulatory requirements.
General duties
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Undertaking any other related duties as required and appropriate to the role.
Person specification
Essential criteria
- Leadership and change management: proven track record of leading client-focused services, driving strategic development, and managing change effectively.
- Project and programme management: experience in creating and delivering complex projects aligned with strategic objectives.
- Fundraising expertise: understanding of fundraising importance in the charitable sector, with a history of successful and innovative fundraising initiatives.
- Digital proficiency: ability to harness digital tools so that roles are carried out efficiently and competently.
- Financial management: track record of managing budgets and contracts effectively.
- Analytical skills: experience in complex report writing and data analysis.
- Cultural awareness and commitment to EDI: a track record in promoting equality, diversity and inclusion, specifically in the context of working with refugees and people seeking asylum.
- Team leadership: excellent people skills, with the ability to empower and motivate staff and volunteers to operate effectively.
- Partnership building: strong ability to build partnerships, manage coalitions, and maintain positive relationships with stakeholders.
- Communication skills: excellent communication and persuasion skills, including experience in public speaking.
- Governance knowledge: understanding of governance principles in the voluntary or public sector.
- Safeguarding: experience in leading on safeguarding and health and safety.
Desirable Criteria
- Asylum system knowledge: lived experience related to displacement and migration is highly desirable together with an understanding of the asylum system.
- Policy and advocacy: experience in asylum-related policy or advocacy work.
- Commercial awareness: experience in negotiating with statutory, local, or voluntary organisations/authorities.
Our workplace
We want RAK to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought.
RAK is an equal opportunities employer. We are committed to recruiting staff, trustees and volunteers who reflect the communities we serve and the wider community of London where we live and work. We particularly welcome applications from people: from Black, Asian and other minority-ethnic communities; refugee and migrant backgrounds; LGBTQ+ communities; with disabilities; and neurodiverse communities.
Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making changes for neurodiverse people, people with disabilities or long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please get in touch via the contact details on our website.
RAK is obliged to comply with the Asylum and Immigration Act (1996), and this requires certain documents to be presented by candidates before an offer of employment can be made. If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Criminal Records Bureau and need to have information from you regarding any previous, existing, or pending convictions or cautions. This will form part of the recruitment process if you are successful after interview.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community
The client requests no contact from agencies or media sales.
The Role
SafeLives is very proud of its reputation for high quality training and operational programmes, and your role in maintaining our standards for learners and stakeholders will be vital.
As a Training and Engagement Coordinator to the Scotland Team, you will provide effective and efficient co-ordination of resources and support, primarily related to our accredited courses, Idaa and DACA, as well as our open course and bespoke training, when capability allows. You will work alongside the Training Lead and Senior Training and Engagement Coordinator and occasionally help support with our Safer, Sooner and Authentic Voice operational work.
This role is integral to our providing quality training across Scotland, influencing and enhancing the approach of professionals who come into contact with domestic abuse.
Hours: 22.5 hours per week (3 days)
Contract: April 2026 with the possibility of extension
Location: UK based, remote (with occasional fully imbursed travel in Scotland and wider UK and, where candidate is England-based, expected occasional working from Bristol office)
About SafeLives
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
Benefits
- 34 days' holiday incl. public holidays
- Flexible working e.g. compressed hours
- Cycle to work scheme
- Eye care vouchers
- Pension scheme with 4% employer contribution
- Childcare vouchers
- Employee assistance programme
- Clinical supervision
- Holiday purchase scheme to buy up to an additional 5 days
- Enhanced family leave policies
- Enhanced sick pay
- Professional development fund
- Individual learning budget
- Restorative practice training
- Time off in lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: Wednesday 6th November 2024.
SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.
No agencies, please.
Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.
Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.
Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.
You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.
About the team
2024 marks 34 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were recently successful in our bid to continue delivering this service.
We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.
As part of this transition, we are recruiting to several Welfare Officer vacancies across the UK, including apprenticeship opportunities which will be advertised in due course.
We are a hard-working team from diverse professional backgrounds. Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.
Find out more about the Personal Support & Social Work Service on our website.
About you
To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.
You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.
There will be some travel required and therefore you will need to be able to drive and have access to your own car.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Sunday 10 November 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Week commencing 18 November 2024
Rainforest Foundation UK strives for a fairer and more sustainable world by working with Indigenous Peoples and other communities of the world’s rainforests. We’re seeking two Project Coordinators to join our growing team working at the forefront of the fight against tropical deforestation, climate change and social injustice. Hardworking and committed, you will work closely with local partner organisations in the Democratic Republic of Congo to expand community land rights, sustainable livelihoods and forest protection initiatives.
Person specifications
The ideal candidate should possess a minimum of 3 years’ experience in project management within charity or international development settings. You should demonstrate a strong understanding of forest governance and human rights, particularly in Central Africa, and exhibit leadership in project management. Proficiency in both English and French is essential, alongside experience in financial management and a personal commitment to defending human rights. Additionally, you should have excellent interpersonal and communication skills, cultural sensitivity, and the ability to work under pressure in complex environments, including up to 12 weeks of travel per year to remote forest areas.
For further details regarding the role and specific qualifications required, please consult the Job Description
We welcome all applicants, and encourage those who believe they may not strictly meet all requirements to apply, demonstrating in their cover letter why they are the right fit for the role.
Application process
To submit your application, kindly complete the online application form by Monday 25 November 2024, 9AM. Please be aware that the form will be anonymised for review by the panel.
Please note that CVs will not be considered.
Interviews with shortlisted candidates will be held on 29 November 2024. Please let us know in your application if you are available to attend an online interview.
Download the Job Description
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with Plan International UK to find their Head of Transformation and Innovation (Income and Engagement).
The charity offers a flexible working environment, with hybrid working from their London office, where staff split their time between working at home and from the office.
Reporting into the Director of Fundraising and Supporter Engagement, this strategic role is essential to the future growth of the charity’s profile and income. This role will lead the Transformation and Innovation function within Fundraising and Supporter Engagement which acts as an internal consultancy and change management function to challenge the status quo, foster a culture of innovation across all teams and look for and support the implementation of new and improved ways of working to drive increased profile and income diversification.
Key Responsibilities:
· Work with the Director of Fundraising and Supporter Engagement oversee the roadmap and implementation of our Fundraising and Engagement three-year strategy
· Establish tools and processes to support the Directorate to deliver on our goals and hold ourselves accountable to the strategy ambition
· Support Heads and wider teams to monitor and report on KPIs for the successful deployment of the new strategy, monitoring impact and recommend any adjustments
· Lead F&E senior leaders in regular reviews of the strategy implementation, and adjusting plans and priorities accordingly
· Monitor trends across the sector and recommend new strategic opportunities to grow engagement and income
· Identify and lead key change projects needed to support our income and engagement growth, in collaboration with senior leaders across the organisation
· Champion innovation across the charity and help Plan International UK understand what it means, and how it is applied, to our work
· Develop plans to build a culture of innovation across the charity
· Identify practical ways to encourage innovative thinking across the charity
· Monitor the sector and beyond for innovation that could benefit the charity
· Identify opportunities coming out from the global hub and other National Organisations that could benefit Plan International UK
· Champion the importance of using insights to develop products and messaging that have our audiences at the centre
· Champion the development of a data strategy (with a particular focus on, but potentially not limited to, supporter audiences)
Person Specification:
· An experienced senior leader with a significant track record of providing effective leadership to drive strategy and change, foster ambition, set direction and inspire others, with a collaborative approach to working cross-organisationally and embedding effective ways of working
· Extensive experience of designing and managing business transformation programmes
· Highly effective and influential communicator and relationship builder with stakeholders at all levels, with the ability to build and maintain effective relationships and influencing senior stakeholders
· Experience of negotiating with senior stakeholders over change priorities alongside BAU
· A successful track record of developing strategies to drive engagement and income growth
· Able to effectively interrogate, manage, monitor and negotiate complex budgets and programme information
· Experience of leading and developing teams, including extensive experience of supporting cross-functional team management and virtual teams
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Please note: Full title of the role internally to be know as 'Head of Transformation and Innovation (Income and Engagement)'
We are looking for experienced practitioners who are qualified to level 3 in childcare or a related field and have a passion for working with families to help them achieve their best outcomes.
Job Purpose: To provide focused 1-1 and group family support for families with children and young people aged 0-19 years old (up to 25 years for young adults with additional needs). This will be delivered either at the Family Centre, out in the community or in service users’ own homes. The post holder will be required to work with families as a lone worker. All services provided will support the delivery of the Family Support Specification, which aims is to enable children and families to achieve and improve outcomes.
Hours of work: Monday to Friday 9am-5pm. Flexible options available.
Location: Horley or Epsom Down Family Centre, with travel around RBBC
Annual leave:Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service. (pro-rata for part time workers)
The holiday year runs from 1 April to 31 March each year.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking available at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing date & interviews:
Closing Date : 4th November2024
Interviews: 11/12 th November 2024
Main Responsibilities:
- Manage a case load working in partnership with agencies to provide integrated and planned interventions, giving advice, information, and practical and emotional support to families.
- Undertake direct work with children and their families who are assessed as requiring help and support, both at the Centre, community and in the home environment for emerging need and targeted services, offering timely support and interventions to address identified needs.
- Provide support for the family, using a variety of interventions including motivational interviewing, solution focused approaches and accredited parenting strategies.
- Deliver 1:1 evidence-based parenting programmes of support to achieve best outcomes for families and priority groups and record observations on electronic systems to the agreed standard and within agreed timescales.
- Plan, deliver and evaluate targeted services within the Family Centre and community venues.
- Deal effectively with challenging situations and the ability to be proactive to motivate and create change with complex family situations.
- Convene, chair, and minute-take for multi-agency meetings as appropriate.
- Maintain accurate records including use of the Early Help Management System (EHM) of all interventions and communications, including Early Help assessments, plans, chronologies, reviews, and outcomes electronically; share information with other professionals as appropriate (with consent).
- Coordinate and facilitate TAF/TAC meetings and provide precise information.
- Develop community knowledge and links for the benefit of children, young people and their families and the wider family support service.
- Use the various IT systems and programmes to log families progress which includes the Early Help Management system and Outcome Star records.
- Work at various locations throughout Reigate and Banstead or Mole Valley.
- Work alongside other YMCA East Surrey Children and Young People managers and staff to share good practice.
- Ensure YMCA East Surrey’s policies and procedures are followed at all times, including safeguarding, health and safety.
- Any other duties are required to be performed within the grade and renumeration of the role.
- Ensure that all activities demonstrate the values and culture of YMCA East Surrey.
- YMCAES is committed to safeguarding and promoting the welfare of children and young people/adults at risk. This role will require an enhanced DBS disclosure. We require postholders to understand and demonstrate this commitment and attend any required training
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
KCLSU is looking for a Student Voice Coordinator work within the Student Voice team to coordinate the development and delivery of representation practices, and embed these processes across KCLSU’s Community Engagement Department and our student voice partnership work with King’s College London. This will be focused on Student Futures, a large-scale transformation portfolio King’s College London is undertaking.
Student Futures aims to improve student experiences in key areas across the next three years. These areas include improving core processes and systems for education delivery; ensuring the university is able to provide proactive and personalised support for student wellbeing; and delivering a distinct, valuable extra and co-curricular student experience.
At times, the post-holder will also be required to support other King’s Transformation Office programmes, such as Campus Futures, which is overseeing the development of King’s campus spaces and facilities in the next few years.
This role is funded for the next three years, the planned timeline of the Student Futures portfolio, and is offered as a 3-year fixed-term contract.
Job Specification
ENHANCING REPRESENTATIVE PROCESSES
• Act as central point of contact for colleagues across King’s and KCLSU for centralising and sharing information about student voice and representation structures related to Transformation Office projects;
• Set up and oversee systems for the management of student representative data between KCLSU and various King’s project teams;
• Ensure that all areas of student representative recruitment, induction, and support are conducted smoothly;
• Record student attendance and other participation data to support evaluation processes and ensure appropriate remuneration;
• Support the payment of remuneration and/or incentives to student participants where required, working with the KCLSU Finance and relevant King’s teams to ensure this is appropriately administered and recorded.
ORGANISING REPRESENTATION PRACTICES
• Lead on the practical organisation of Student Futures representation practices – calendar management, room booking, procuring materials, etc.;
• Liaise with KCLSU and King’s College London colleagues across a range of teams to ensure smooth operational delivery;
• Provide support with other Transformation Office representation practices where necessary.
DATA & COMMUNICATIONS
• Support the Policy & Research Coordinator with the capture and analysis of datasets relating to the student experience, including data from relevant representation practices;
• Contribute to the scrutiny of evidence, trends, and datasets to identify to identify insight relevant to key Student Futures projects;
• Contribute to student-facing communications related to Student Futures and other Transformation Office programmes as relevant, including updating KCLSU webpages
• Contribute to the delivery of training, guidance, and ongoing support for Student Officers and other student representatives across KCLSU, equipping students with the knowledge and skills that enable them to thrive in their roles and feel empowered to grow as leaders.
GENERAL
• Operate in accordance with health and safety regulations;
• Ensure compliance with GDPR in handling student and any other personal data;
• Undertake any other task appropriate for the grade and responsibilities of the post that may from time to time be reasonably requested.
Candidate Specification
KNOWLEDGE:
• Strong working knowledge of Microsoft Office products, particularly Outlook, Teams, Word, and Excel
• (Desired) Basic understanding of representation systems and practices in universities and students’ unions
EXPERIENCE:
• Experience of working with people via email, audio or video call, and face-to-face
• Experience of providing administrative support
• Experience of working with data
• Experience working as part of a busy team
• (Desired) Experience of working with young people, students, or similar
• (Desired) Experience of working in successful partnership with a range of stakeholders
• (Desired) Experience of using customer relationship management (CRM) or membership management systems
SKILLS:
• Organised and methodical, with strong administrative skills and excellent attention to detail
• Good written and verbal communication skills, able to explain processes or provide instructions clearly and succinctly
• Ability to work in collaboration with others and use initiative and creativity to resolve problems
• Ability to manage working time effectively, prioritise appropriately, and ask for help when necessary
• (Desired) Ability to analyse quantitative and qualitative data to produce insights
• (Desired) Competent IT skills and the ability to learn new systems quickly
APTITUDE:
• Proactive working style with a commitment to learning, development, and innovation
• A commitment to the principles and practices of equality and diversity
The list above is not exhaustive. For further details, please review our Job Pack.
Application Process
If this is you, please apply by providing a supporting statement and addressing each key requirements of the role.
You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.
Benefits of Working for KCLSU include:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 25 days annual leave plus bank holidays and university closure days
- Discounts at KCLSU venues
- £30 wellbeing allowance per term
- Employee Assistance Programme
- "No meeting Friday" ethos
- Death in Service
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
Eligibility
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!