Communications Planning And Strategy Manager Jobs

Could you contribute to our mission of promoting responsible business practices through effective digital communications?We are seeking a dynamic and experienced Digital Marketing Manager with a specialised focus on website and social media management to join our marketing team.

This role will oversee the daily operations of our website, ensuring delivery of an optimal user experience, meeting performance objectives, and driving engagement and conversions.

In this role, you will be responsible for developing and executing a comprehensive website and social media strategy that aligns with our digital marketing goals and enhances our online presence. 

This is an exciting opportunity to leverage your expertise in website management, SEO, and web analytics to make a significant impact on our digital growth and success. You will also support our social media teams in planning and support.

The successful candidate will be a WordPress CMS expert with a strong grasp of UX and a proven track record in website management and digital marketing for large organisations. You should have experience in web analytics and reporting, as well as strong project management skills to lead cross-functional teams.

You’ll also bring professional experience in delivering social media strategies, with the ability to create compelling, engaging content. A solid understanding of social media tools and platforms, including Canva, is essential. Experience in managing paid social media campaigns is a must, along with proficiency in content management systems for updating web content.

Knowledge Required:

• Strong understanding of WordPress CMS, website management, SEO, web analytics, and digital marketing principles.
• Knowledge of Website security, HTML, CSS, and basic web development practices.
• Expertise with web analytics and social media measurement tools (e.g., Google Analytics, GA4) and SEO tools (e.g., SEMrush, Moz).
• Understanding of UX/UI principles and best practices.
• Experienced at planning, writing, and managing organic and paid social media campaigns (e.g. LinkedIn, meta, X, Google ads)
• Experience with digital marketing platforms, tools, and technologies.

Application Deadline: 7 November at midnight

Note: This position is a fixed-term contract covering maternity leave.

Business in the Community are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and we are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential. 

Hey there, come join our team and help us build a better world.

This is an incredibly exciting opportunity for someone looking to play a leading role in a small but influential national charity building a positive legacy for the late Jo Cox MP. We are looking for someone with experience of working on community building initiatives, who is skilled in engaging and working collaboratively with diverse communities, with a flexible and empathetic approach, and a genuine commitment to equity, diversity and inclusion. Through this role you will play a key part in continuing Jo Cox’s legacy over the years to come.

ABOUT THE JO COX FOUNDATION’S WORK IN WEST YORKSHIRE

We want less lonely, better connected communities across the UK, where everyone feels that they belong. Jo Cox’s career took her around the world, yet her sense of belonging and her identity were always firmly rooted in Yorkshire. She knew that developing social connections with people like us, and with those who are different, helps to build individual and collective wellbeing, trust, resilience and cohesion.

The Jo Cox Foundation has its roots in West Yorkshire and our work here brings people together, increasing people’s social support networks and feelings of belonging. This enables us to improve lives locally, while also building our knowledge, credibility and evidence to share with communities and platforms across the UK.

“I am Batley and Spen born and bred, and I could not be prouder of that. I am proud that I was made in Yorkshire and I am proud of the things we make in Yorkshire. Britain should be proud of that, too.”

Jo Cox, Maiden Speech 2015

ABOUT THE ROLE

The Yorkshire Programme Manager has responsibility for the development and delivery of our community programmes in West Yorkshire, with a particular focus on Batley, Dewsbury and Heckmondwike.

At present, this is focussed on leading our Bridging & Belonging project, which aims to co-produce a vision for the future of Batley, Dewsbury and Heckmondwike. We expect that the insight that we produce from this project will determine the direction of our community programmes in West Yorkshire over the coming years.

Working with the project’s Community Group, you’ll support them to deliver a series of community events that capture the issues, needs and skills of the community and identify the action that the community wants to see.

As the project draws to a conclusion, you’ll play a key role in planning our future work in West Yorkshire, in conjunction with the Head of Community Programmes, and will provide information and support for grant applications for this future work.

ABOUT THE BRIDGING & BELONGING PROJECT

We know from our work in West Yorkshire that community members want to connect with each other, influence change, and use their ideas and skills to benefit the community. Funded by the National Lottery Community Fund, this project aims to facilitate this through a series of community events and activities in Batley, Dewsbury and Heckmondwike. These events will explore the themes of community, place and belonging, and will help us create a shared vision for the future of the area.

This project has already been established, so you’ll start with an in-depth project plan in place and a small but engaged Community Group made up of people from across Batley, Dewsbury, Heckmondwike and surrounding areas. With them we have started planning for the first three community events. You’ll also get support in running this project from a Project Officer and our Head of Community Programmes.

Through your leadership of this project over the next 12 months, we will:

• Grow the Community Group to around 15 people

• Support the group to plan and deliver a series of community events across Batley, Dewsbury and Heckmondwike. These events will be for anyone with a connection to the area to connect, listen, and share stories on the themes of community, place and belonging.

• Support the group by organising and facilitating regular meetings, identifying any skills needs they have, and sourcing / providing training where relevant.

ABOUT YOU

We’re looking for someone who is motivated and positive about making change happen in the area. You need to be happy to work as part of a remote team, but also have the confidence and ability to work independently and on your own initiative. 

You’ll have a deep understanding of, and experience of engaging with, communities in West Yorkshire, particularly Batley, Dewsbury and Heckmondwike. You’ll have excellent interpersonal skills, and experience of facilitating group meetings and workshops in creative and engaging ways. This project has already started, so you’ll also need an ability to digest information and build relationships quickly.

You’ll have strong project management skills, and ideally experience planning and delivering events. Experience working with Steering Groups and reporting to funders will also be helpful.

Lastly, you will have strongly held personal values which align with The Jo Cox Foundation’s vision and Jo’s ‘more in common’ ethos. These will be reflected in your respect for others and the desire to make a truly positive contribution through your work.

Are you an expert in fundraising compliance who’s looking for your next career move?  
 

Great Ormond Street Hospital Charity are hiring for a Fundraising Compliance Manager to join our team. We rely on public generosity to continue our vital work, and face-to-face fundraising is a crucial part of this. We are seeking a diligent and experienced Fundraising Compliance Manager who will not only ensure our face-to-face fundraising activities remain ethical, legal, and aligned with industry best practices, but all support the wider Charity on fundraising compliance. We are committed to ensuring we have the highest compliance standards for not only our external fundraisers, but internal teams too, and have created this additional role in our team.  
 

Key Responsibilities

As a Fundraising Compliance Manager, you will take on a varied role including:

• Managing fundraising compliance across telephone and face to face fundraising activities.  
• Supporting on wider compliance measure across the Charity.Conducting regular audits and risk assessments of fundraising teams and agencies, providing guidance and training to ensure compliance with policies and procedures. 
• Developing and delivering of audit trails of third-party agency activity, including site bookings and fundraiser recruitment. This role will focus on face-to-face fundraising activities.  
• Tracking and reporting on complaints and collaborating with the Senior Supporter Relations Care Manager.  
• Producing regular reports to share with the Fundraising Leadership Team  and Trustees outlining compliance actions and areas for improvement.
• This role is focused on compliance, but you will also get involved in training activities. 

Skills, Knowledge and Expertise

• Significant experience working within fundraising compliance. 
• Substantial knowledge of the Fundraising Code of Practice. 
• Understanding of gambling commission legislation in relation to charity lotteries. 
• Experience writing compliance reports. 
• Understanding of GDPR regulations. 
• Exceptional relationship building skills. 
• Strong communication skills. 
   

Please refer to the full job description for more information. 
 

How to apply
 

Please click on the apply button in the top right hand corner where you will be taken to a short application form to complete.
 

Closing Date: 8th November 2024
 

Benefits

• 30 days annual leave (plus bank holidays)  
• A flexible approach to working arrangements.  
• Access to our enhanced pension scheme  
• Life assurance 
• Access to various health and wellbeing schemes, including the employee assistance programme. 

About Great Ormond Street Hospital Charity

Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you.
 

Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the 'Charity Times Fundraising Team of the Year 2023.'  
 

Our commitment to Equality, Diversity and Inclusion
 

A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our site. 
 

As a Level 2 Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us. 

Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.

Digital Fundraising Manager

Apply by 17.00 11th November 2024

About Restless Development

Restless Development is a global non profit agency. We support the collective power of young leaders to create a better world. We are independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We run youth-led programmes to tackle the issues that young people care about the most –  We also run the Youth Collective – a growing network of over 4000 local youth civil society groups and organisations in 185 countries. We are committed to creating an agency that walks the talk on power shifting, using the power shifting checklist, both internally and externally.

Our approach to safeguarding

Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.

About the role

The Digital Fundraising Manager is a key member of the Philanthropy team, responsible for planning, implementing, and optimising digital fundraising campaigns in the UK and US. This role will drive revenue growth through online channels, including email campaigns, social media, website fundraising, and other digital initiatives. The ideal candidate is a strategic thinker with a deep understanding of digital fundraising tactics, a creative mindset, and the ability to analyse data to make informed decisions.

You’ll report to our Head of Fundraising - setting your strategy, reporting on whether plans and income are on track, and discussing how you’re dealing with any financial shortfalls, with a mindset focused on significantly expanding our unrestricted income streams.

In 2024/25 the Fundraising Team is aiming to raise circa £1.9m – a critical element of Restless Development’s overall income of around £10m, the rest of which primarily comes from institutional funders and trusts/ foundations and is restricted to particular programmatic work.

Key responsibilities

• Digital Fundraising Strategy: Develop and execute a comprehensive digital fundraising strategy aligned with the organisation's goals and objectives. Identify key digital fundraising opportunities and implement strategies to optimise online giving.
• Email Marketing: Create and manage email campaigns, including crafting compelling content, designing engaging emails, segmenting lists, and conducting A/B testing to increase donor engagement and conversions.
• Social Media Fundraising: Oversee social media fundraising campaigns, leveraging platforms such as Facebook, Instagram, and Twitter to drive donations and supporter engagement.
• Website Fundraising: Manage and improve the online donation process on the organisation's website, ensuring an easy and secure donation experience for supporters.
• Content Development: Collaborate with the Communications team (including a Digital Communications Manager counter-part) to create persuasive fundraising content, such as donation appeals, impact stories, and success narratives to inspire supporters.
• Donor Engagement: Foster relationships with existing donors through personalised online interactions, stewardship emails, and recognition activities.
• Analytics and Reporting: Track and analyse digital fundraising performance, providing regular reports on campaign results, identifying areas for improvement, and making data-driven recommendations.
• Compliance: Stay up to date with digital fundraising regulations and best practices to ensure that the organisation complies with all relevant laws and standards.

Job title: Digital Fundraising Manager

Location: Waterloo, London

Salary: £42,059 (Band-0)

Preferred start date: January 2025

Length of contract: Permanent

Reports to: Head of Fundraising 

Expected travel: Some occasional travel around the UK and overseas. Occasional evening and weekend work for which time off in lieu will be given.

About you

We are looking for people with the right competencies and skills for the role, and who demonstrate the personal qualities consistent with our values.

Our value: HEART - We are who we serve. We are brave.

• Values led - Upholds a values-led culture across the Hub or International Unit, inspiring a Restless passion and professionalism amongst all others. Considers the Restless Values when making decisions and taking measured risks at a strategic level.
• Innovation - Creates an enabling environment for innovation across the Hub or International Unit. Takes measured risks and solves complex issues with creativity and innovation. Maintains a focus on aligning the organisational vision for long-term growth in a changing world.

Our value: HEAD - Delivers Quality. We are 100% professional.

• Delivers quality - Drives quality across the Hub or International Unit by holding all teams to account for high performance and value-for-money. Ensures the Hub or International Unit is effectively and efficiently resourced to deliver quality against strategic priorities.
• Decision making - Drives change across the Hub or International Unit by considering the long term impact of risks and strategic decisions to multiple teams.

Our value: VOICE - We generate leaders. We are proud to carry the banner for youth-led development.

• Leadership - Leads strategy development and creates a compelling organisational vision. Is accountable for performance at a Hub or International Unit level. Develops leadership in others for future growth of the organisation.
• People development - Builds organisational capacity by creating a culture of continual learning through performance management, training, coaching and mentoring; aligning their own personal and professional development to current and future organisational needs.

Our value: HANDS - We are in it together. We listen and learn.

• Effective communication - Builds consensus and commitment amongst staff and major national partners. Confidently anticipates and responds to challenge or resistance in difficult circumstances. Coaches others to communicate strategically.
• Collaboration - Is a role model for collaboration at a national, regional and global level; frequently contributing to internal processes and decisions. Leads participatory decision making and strategy development.

Skills and experience

Essential

• 3+ years of experience in digital fundraising and communications in a nonprofit setting.
• Proficiency in digital fundraising tools, email marketing platforms, and donor management software (experience with Salesforce and Dot Digital preferred).
• Strong analytical skills and the ability to interpret data to drive strategic decisions.
• Excellent written and verbal communication skills.
• Creative thinking and a passion for storytelling.
• Ability to work collaboratively within a team and cross-functionally with other departments.
• Knowledge of best practices in online fundraising and a commitment to staying up to date with industry trends.

Desirable

• An understanding of international development, in particular the youth sector
• Up to date knowledge of the sector, including the setup of the Fundraising Preference Service and General Data Protection Regulation changes

Restless Development is an Equal Opportunities employer and welcomes applications from all sectors of the community. Restless Development will ensure that no applicant or staff member receives less favourable treatment on the grounds of gender, sexual orientation, marital status, social status, caste, race, ethnic origin, religious belief, age, HIV status, disability, or any other factor that cannot be shown to be relevant to performance.

What we do for you

Remuneration

We are proud to commit to a transparent global salary scale, ensuring a fair and comparable system of pay across all global locations. In addition to salary, we offer pension contributions and other benefits in accordance with the local Hub.

Values and Culture

At Restless Development, we’re proud that the strength and integrity of our Values has been recognised by staff, young people, donors and others who we work with.  Beyond this, we have a culture of recognising and celebrating both our Values and our global achievements with monthly Values Champions and an annual Values Day.

Work-life Balance

It goes without saying that we work hard at Restless Development. We also recognise the importance of helping staff to maintain a positive work-life balance by offering:

• 24 days annual leave (in addition to public holidays and with an extra day of annual leave given for each full year of service, up to a maximum of 28 days).
• Birthday Leave
• Access to flexible working.
• Generous study leave, maternity, paternity or adoption leave, and other leave allowances.

Professional Development

Restless Development is proud to be an employer who recognises potential and invests in the development of its staff.  We are committed to the professional development of our staff through:

• Empowering opportunities to work on significant projects which stretch and inspire staff – allowing them to develop on-the-job. 
• Regular performance management.
• Training and development opportunities, including supporting our staff to identify mentors both within and outside of the agency.
• Quarterly Staff Workshops for all staff to give and receive agency updates, receive training, and socialise.

Travel and Medical Insurance

When travelling abroad with work, all staff will be covered by Restless Development’s travel and medical insurance.

To Apply

Please submit your CV and a cover letter that provides tangible examples of how your skills, knowledge and experience will support your ability to perform the key priorities outlined in the above job description (using no more than 750 words)

Campaigns & Partnership Manager Location: St Albans & District Foodbank
Salary: £40,000 FTE (£32,000 Pro Rata)
Hours: 30 hours per week, with occasional Saturdays (10am-12pm)
Flexible Working | Reports to: CEO

About Us
St Albans & District Foodbank (SADFB) is a dedicated charity and part of the Trussell Trust Foodbank Network. We are committed to relieving poverty in the local area and supporting people through challenging times. With the help of 130+ active volunteers, we provide vital food and support to those in need. Now, we are seeking a passionate and dynamic Campaigns & Partnership Manager to help lead local efforts and build partnerships that will make a lasting impact.

About the Role
This is an exciting opportunity for someone who is passionate about social justice, community engagement, and driving change. As our Campaigns & Partnership Manager, you will work closely with our CEO and volunteer teams to lead local campaigns that highlight the root causes of food poverty. You’ll also help raise awareness, build community partnerships, and support our work in reducing food insecurity.

Key Responsibilities

• Lead local campaigning efforts, building a movement to end the need for food banks in our community.
• Manage a team of volunteers to support campaigns and partnership-building activities.
• Engage with local businesses, schools, charities, and churches to foster long-term partnerships and increase food and financial donations.
• Use social media and other platforms to raise awareness of our work and promote volunteer opportunities.
• Conduct research and data analysis to support campaign strategies and inform the CEO’s decision-making.
• Represent SADFB at local forums, bringing the voices of those facing food poverty to the forefront.
• Identify opportunities for new community engagement and partnerships, and nurture these relationships.

About You
The ideal candidate will have experience in community campaigning, volunteer management, and partnership-building. You’ll be a confident communicator with the ability to bring people together, manage projects, and inspire others to join the cause. Experience in research and data analysis, as well as strong project management skills, will also be important.

Person Specification

• Experience in leading campaigns or community organising.
• Strong volunteer management and community outreach experience.
• Excellent communication and relationship-building skills.
• Passionate about tackling food poverty and supporting vulnerable communities.
• Ability to work with data, research findings, and use them to shape stories and strategies.

Why Join Us?
At SADFB, we offer flexible working and the chance to make a real difference in your local community. You’ll be part of a dedicated, compassionate team committed to creating long-term solutions for food poverty. If you’re looking for a meaningful role with impact, this could be the job for you.

Our prior Program Manager has moved up to the role of Chief Programs Officer on our executive team. As such, we are looking for a deeply impact-motivated Program Manager to run our flagship Charity Entrepreneurship Incubation Program. In this role, you will train, advise, and pair exceptional potential founders through a twice-annual, two-month training program. This culminates in supporting the founders through a seed fundraising round and the launch of new charities delivering exceptionally cost-effective programs at scale across global development.

Our program has incubated more than 40 new charities over the past five years, with many receiving recognition from charity evaluators such as GiveWell and Animal Charity Evaluators as field-leading organisations.

IMPORTANT: This is a summarised version of the job advert for CharityJob's purposes. Clicking 'Apply' will take you to the complete and detailed version on our website, where you'll also be able to apply.

ABOUT THE ROLE

The Charity Entrepreneurship Incubation Program is a twice-a-year intensive training program enabling cohorts of 8-16 exceptionally talented international entrepreneurs and nonprofit professionals to launch outstandingly cost-effective, evidence-based new nonprofits in the space of two months. 

The program chiefly consists of a twice-annual sequence.

• Preparing the upcoming cohort and running the initial book club where participants deep dive into our handbook and the recommended idea reports

• The two-month program itself, which includes a 2+ week in-person section and consists of training and coaching participants to select co-founders and ideas

• Post-program support to the new founders, providing ongoing guidance and facilitating connections with our networks of mentors and alumni.

• Evaluation and improvement work for the program itself,  and the post-program support and evaluation plus improvements period. In between, the team 

The Charity Entrepreneurship Incubation Program team chiefly consists of ~two FTE preparing and running the program and  interacting regularly with the recruitment team (for finding and selecting the ideal program candidates), the research team (for selecting and adapting the ideal charity ideas for the program participants), and the operations team (for supporting the incubated projects immediately upon launch through the program). This role reports to Samantha, our Chief Programs Officer, and works closely together with Steve, the second Program Manager who focuses mostly on participant training and coaching.

SPECIFIC RESPONSIBILITIES

The exact %s of these will depend on what will be most impactful and the interests and skill areas of the successful candidate, but will likely look something like this:

Direct Program Management - 40%

• During the preparation phase:

  • Clearly and proactively managing timelines and communications with internal staff, external partners, and program participants

  • Improving systems such that running the program becomes more efficient and effective round over round

• During the program phase for 8 weeks twice a year (February to March and August to September):

  • Facilitating training sessions  - discussions, presentations, workshops - with participantsbased on best practices

  • Providing key feedback on participant project work on short timelines, including on materials such as cost-effectiveness analyses, geographic assessments, theories of change, budgets, pilot plans etc.

  • Mentoring participants directly in 1:1 calls and chats

  • Guiding participants through two intense in-person weeks in our London office, including in their co-founder and charity idea testing and decisions

• Towards the end and immediately following the program:

  • Helping participants develop our raw researched top nonprofit ideas into organisations ready to implement a first pilot within mere months of graduating

  • Advising participants on key decisions regarding their charity and providing encouragement and support to get their project proposals across the finish line in time for the seed network funding circle to award seed grants

  • Connecting graduates with suitable mentors from our network and identifying, engaging, and onboarding new mentors

Alumni/Community Management & Development - 40%

• Identifying, championing, and, where suitable, delegating post-program support initiatives that would improve charity outcomes (e.g., speed, likelihood, and size of impact)

• Creating opportunities for connection, collaboration, and cross-learning of our growing alumni and extended community

• Managing a growing extended community of mentors, advisors, and service providers that could support our charities at different stages of their development (e.g., seed, pilot, scale-up, external evaluation)

• Managing shared digital knowledge and communication bases like our resource hub and 300+ member slack community

• Evaluating opportunities and focusing on the most impactful ones

Program Improvement / M&E - 20%

• Carrying out and improving our internal program monitoring & evaluation:

  • Collecting and assessing feedback from participants and alumni

  • Prioritising areas for improvement

  • Brainstorming and deciding on solutions

  • Implementing or delegating improvements

• Identifying priority gaps in program curriculum and structure based on M&E, proactive research, and later charity outcomes

• Designing or adapting existing content, including applied projects, workshops, or written material, to support program goals

FUTURE GROWTH TRAJECTORIES

This is a senior role within AIM, but future growth and expertise development trajectories for excelling hires could look like:

• Focusing on charity strategy development and advising: a hire with more experience and expertise in launching, piloting, and scaling could play a more active hand in revamping our content and mentoring charities on their strategies from the outset; i.e. advising closely on plans, giving more feedback on early project plans, mentoring directly post-program, etc.

• Leaning into building out a thriving alumni ecosystem: optimising our post-program coordination, expanding our partnership work, spending more work on post-program content and community, coordinating our networks of alumni and mentors, creating digital/in-person events, and other strategies to help our charities and their staff reach & expand their potential

• Becoming an expert in M&E: playing a heavier role in the impact assessment & optimisation of Charity Entrepreneurship as the key impact arm of AIM. This would involve more collaboration with our research and recruitment teams to improve our systems and feedback loops, and/or our M&E specialist working to create early internal evaluations of our charities and later external evaluations

• (At some point) going through our Charity Entrepreneurship Incubation Program themselves as a participant, bringing all the built skills and expertise to bear in their own nonprofit

ABOUT YOU

The role is most suitable for a mid-level professional (3-5+ years of experience) with a background in running programs or nonprofit organisations. An ideal candidate may bring experience in launching and implementing new or early-stage programs or in conducting earlier stage intervention research or monitoring & evaluation work, particularly in LMIC contexts. The applied experience will be invaluable in training, pairing, and advising the next generations of incubatees who are aiming to launch some of the most impactful nonprofits in the world.

We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.

THE IDEAL CANDIDATE

• Personality traits:

  • Conscientious and organised

  • Has a bias toward action

  • High emotional intelligence

  • Calm under pressure when others around them may feel stressed out (i.e. program participants making important decisions)

  • High standards and a constant desire to improve

  • Excited to ruthlessly focus on only the most effective tasks

  • Highly collaborative, low personal ego

  • Keen to give and receive feedback

  • Quick and self-driven learner

  • Excited to advise and learn across a range of cause areas and interventions (global health & development, animal welfare, policy…)

• Competencies / abilities:

  • Highly organised and autonomous, able to run projects with many moving and constantly changing parts from start to finish and call in external input or support where needed

  • Generalist, with a good balance of “people” and “project” skills

  • Can sensitively deliver critical feedback and nudge participants into more impactful directions while leaving them feeling optimistic and motivated

  • High cultural sensitivity (our participants are from all over the world) and ability to flexibly communicate with a wide range of stakeholders (e.g., potential candidates, mentors, funders)

  • Able to analyse and synthesise information from a range of quantitative and qualitative sources (e.g., putting together ideal co-founder pairings on the basis of numerical information from surveys and program project performance ratings plus qualitative information from 1 on 1s)

• Experience / technical skills:

  • Interest in and knowledge about the charity sector and a sense of key factors that make organisations successful

  • Deeply results-focused and impact-minded

  • Some prior experience with interventions and sectors from our key cause areas of global health & development, animal welfare, and policy, or occasional exploratory cause areas (e.g., biosecurity and meta charities)

  • Has some basic familiarity with a range of sources of (especially empirical, quantitative) evidence and can (learn to) both teach and advise on them

Desirable Skills and Experience Include:

• Experience delivering programs in nonprofit or government settings, ideally in LMICs

• Experience in founding or working at early-stage organisations

• Foundational (empirical, nonprofit) research literacy

• Basic quantitative and spreadsheet skills

• Knowledge of Global Health & Development and/or Animal Welfare and/or the EA space and an existing network in one or more of these

WHAT WE OFFER

• A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff

• High levels of intellectual challenge, autonomy, variety, and learning on the job

• An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community

• Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals

• A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density

• Significant opportunities to attend events and conferences to represent AIM, including international travel

BENEFITS

• A flexible working schedule, 30 paid days off per year, and unlimited sick leave

• UK visa sponsorship, if needed, as well as support with moving costs if relocating to London

• An annual costs-covered retreat to bring our whole team together to celebrate our achievements

• A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals 

• Parental, dependents, and compassionate leave schemes

• A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension

• We are open to discussing specific personalised perks or benefits that may enhance your work experience

APPLICATION PROCESS

Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.

Applicants will be asked to complete the following stages:

1. Submitting our general application form (30 minutes to 1 hour),

2. A general test task (2-3 hours) with the top 10 to 30 candidates,

3. An initial interview (15 minutes) with the top 10-20 candidates,

4. A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,

5. A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.

We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.

Position: Fundraising Manager (reporting to CEO/ Head of Operations)

Location: Work from home (within 2 hours commute of London) – ability to attend meetings in London and national programmes on adhoc basis

About the Organisation: The Aleto Foundation is a dynamic and forward-thinking charity committed to promoting social mobility and empowering talented young people to reach their full potential. Our mission is to provide opportunities for personal and professional growth to individuals from disadvantaged backgrounds. Through our diverse range of programmes, we aim to foster leadership skills, cultivate resilience, and unlock the potential of future young leaders. Founded by Sir Ken Olisa in 2010, The Aleto Foundation has helped to develop over 1,000 young people through leadership and mentoring programmes to date. As we continue to grow and expand our reach, we are seeking a talented and passionate Fundraising Director to join our team.

Position Overview: As the Fundraising Manager, you will play a pivotal role in driving our fundraising efforts to support our mission. Working remotely, you will lead and implement innovative fundraising strategies to secure funds from a variety of sources, including individuals, corporations, foundations, and government grants. Your expertise will be instrumental in enabling us to reach our financial goals and make a lasting impact on the lives of those we serve.

Key Responsibilities:

Develop and Implement Fundraising Strategies: Create and execute comprehensive fundraising plans to achieve annual revenue targets, focusing on major gifts, fundraising campaigns and corporate partnerships.

Cultivate and Manage Relationships: Build and maintain strong relationships with donors, partners, and stakeholders to enhance their engagement with our mission. Develop and implement donor stewardship programmes.

Grant & Trusts Bid Writing: Lead grant and trust fundraising efforts by researching opportunities, crafting compelling proposals, ensuring compliance, and fostering relationships with funders to secure vital financial support for the charity's mission and programmes.

Innovative Campaigns: Lead the development of creative and effective fundraising campaigns to engage existing donors and attract new supporters. Utilise digital platforms and social media to enhance fundraising efforts.

Collaboration: Work closely with the executive team, head of programme delivery, and communications staff to align fundraising strategies with the overall organisational goals and messaging.

Budget Oversight: Manage the fundraising budget efficiently, ensuring resources are allocated effectively to achieve maximum impact.

Qualifications:

• Proven experience in fundraising, with a focus on major gifts, corporate partnerships, and grant writing.

• Strong networking and interpersonal skills.

• Demonstrable track record of meeting and exceeding fundraising targets.

• Excellent written and verbal communication skills.

• Ability to work independently and remotely while maintaining a high level of productivity and motivation.

• Familiarity with social mobility issues and a passion for making a positive impact on individuals' lives.

Application Process: If you are passionate about fundraising to help make a difference to the work Aleto does to positively impact the lives of talented young individuals, we encourage you to apply. Please submit your CV, along with a cover letter outlining your relevant experience, salary expectations and why you are interested in the role.

The Aleto Foundation is an equal opportunity organisation. We value diversity and encourage applicants from all backgrounds to apply. Shortlisted candidates will be contacted for an interview.

Note: Only successful applicants will be contacted. We appreciate your understanding in this matter.

Thank you for considering joining The Aleto Foundation and contributing to our mission of empowering young leaders and fostering social mobility.

For over 80 years RSPCA Halifax, Huddersfield and Bradford Branch have rehabilitated and rehomed thousands of animals in the West Yorkshire area. As an independent charitable organisation, separate from the National RSPCA, we are financially self sufficient and governed by our Board of Trustees. We are about to embark on a 5 year plan to redevelop our Animal Centre facilities and to secure innovative and sustainable commercial growth. As a result, we have an exciting opportunity for a new CEO to join our team.

As a large RSPCA branch with significant reach, we need to maximise our potential in many areas; our retail shops, fundraising, legacies, and donations as well as growing our supporter and volunteer base. This means we want to significantly grow our impact and influence throughout our region. Long term financial sustainability and modern facilities are our strategic goals to safeguard the animals whose wellbeing and lives we transform.

A new CEO role is sought to work closely and openly with a highly engaged board and management team. The appointee has a great opportunity to make a step change to the commercial and reputational trajectory of the Branch as well as bringing all c60 staff and managers on an exciting change and development journey.

They will represent the charity across our region, building strong commercial networks, identifying opportunities for growth, business development and diversification. This will mean building deep relationships with local businesses and representing the branch in the local media as required. Furthermore, the role will be ultimately accountable for the operational running of the Branch, to ensure legal, regulatory and financial compliance through the management team.

The successful applicant must be a ‘people centred’ leader who believes that success is achieved by enabling others to achieve their potential. Experience of managing culture change programmes and commercial success will be essential, as well as having a passion for animal welfare and conservation. For further details please refer to the job description.

We value diversity and welcome applications from individuals of all backgrounds. We seek to employ people based on their ability to carry out the requirements of the role and no applicant will receive less favourable treatment on the grounds of disability, gender, race, religion, or belief, age, sexual orientation, marital status, parental status or caring responsibilities.

Full Time (37.5 hrs)

Overview

We are looking for an experienced and inspirational Charity Manager who will help build upon the 25 years of work Dressability has completed in the local community, altering and adapting clothing for people of all ages with learning and physical disabilities, and those with limited dexterity.

The Charity Manager will report directly to the Board of Trustees, and involve all aspects of running a successful charity. The successful candidate will share our passion for ensuring that people with disabilities and limited dexterity are able to dress independently wearing clothing of their choice.

Key elements of the Charity Manager role include strategy and business management, proven fundraising ability, staff and volunteer management, delivering quality services, and managing resources. Ambassadorial skills are key because the Charity Manager will be required to develop and maintain relationships with clients from a broad range of backgrounds, as well as health care professionals, businesses, suppliers and funders. As a small charity, we know that our people are critical to our success, so the ability to inspire and motivate others is essential.

Dressability is at a key point in its journey, and the Charity Manager will have an opportunity to build on our success and shape the future.

If you’re passionate about making a difference for those with disabilities, have previous charity experience, and feel you have the right skills for our Charity, then please get in touch.

Key Responsibilities

BUSINESS MANAGEMENT

• Working with the Board of Trustees to develop, co-ordinate, and action the Charity’s strategy and business plan. Setting objectives and managing the challenges and conflicting priorities to ensure the viable running of the services we provide
• Ensure the Charity operates in accordance with the Charity Governance Code, its policies and procedures as well as best practices in order to fulfil all legal, statutory and regulatory responsibilities
• Submitting accurate updates, annual returns and other necessary documents to the Charity Commission and Companies House
• Provide regular reports to the Board of Trustees, detailing operational performance, fundraising outcomes, and strategic initiatives

FUNDRAISING AND BUDGET MANAGEMENT

• Develop and execute fundraising strategies to support the organisation’s mission and growth objectives in conjunction with the Grants & Trusts Fundraiser
• Research, prepare and submit funding applications
• Source diverse income streams and funding to ensure long-term financial stability
• Handle the day-to-day finances of the organisation, managing bank accounts and investments and liaising with accountants and auditors
• Monitoring our income and expenditure against targets as laid out in the business plan
• Work with the Board of Trustees to set annual budgets and monitor spending
• Give external presentations showcasing Dressability’s work

OFFICE MANAGEMENT

• Day-to-day management of all paid employees and volunteers, ensuring efficient operations and high-quality service delivery
• Motivate and inspire staff and volunteers evaluating new projects and ways of working
• Main Office Manager and point of contact for employees, volunteers, trustees, visitors and those sharing the premises with Dressability
• Provide line management to the team, including monitoring standards, performance, the prioritisation of workloads, and conducting meetings with staff and volunteers as necessary
• Manage the recruitment of new employees, as well as securing a broad base of volunteers from the local community
• Manage health and safety on the premises as well as adherence to all policies and procedures
• Co-ordinate on-site events, including campaigns, meetings, press briefings, hosting visitors etc
• Liaise with the landlord for issues related to the shared premises

DELIVERING SERVICE QUALITY

• Develop standards and maintain the quality of the services Dressability provides
• Regularly monitor and evaluate the service to ensure quality and technical standards are met
• Establish new services for clients where appropriate such as outreach projects and access to services in clinical settings
• First point of contact for clients and team members when issues arise

Requirements

• Proven experience in day-to-day management of a diverse workforce, including both paid employees and volunteers, with strong leadership and team-building skills
• Demonstrated success in fundraising, with the ability to develop and implement effective fundraising campaigns and initiatives
• Exceptional communication and interpersonal skills, capable of motivating and inspiring both internal and external stakeholders
• Passion for our mission to ensure our clients with disabilities and the elderly are able to dress independently wearing clothing of their choice. Making a positive impact with our community projects
• Full, clean driving licence and access to own vehicle
• Some knowledge of sewing/dressmaking in order to provide guidance to the team
• Ability to multitask and prioritise the work of yourself and others
• To approach tasks with flexibility, with the ability to adapt to changing dynamics
• Able to sponsor and promote Dressability’s aims and objectives to the community through events, campaigns, online promotions, social media, and traditional news media

Apply

If you possess the required skills and are eager to join our small dynamic team at Dressability, please submit your CV and covering letter detailing your relevant experience and qualifications.

We look forward to reviewing your application and welcoming a passionate and dedicated Charity Manager to our team.

We are excited to be advertising the role of Psychotherapy Service Manager at Respond, to lead our team and the development of our psychotherapy services with autistic people and people with learning disabilities who have experienced trauma and their families.  Many of our clients may have experienced complex or multiple traumatic experiences including sexual violence, domestic abuse and neglect.

The Psychotherapy Service provides predominantly longer-term therapeutic support of a year or more, depending on how the work is funded, to an average of 130 unique individuals per year.  The current team of 10 are made up of 4 senior therapists (reporting to the postholder), 4 therapists and 2 honoraries in training, the majority of whom are Arts therapists and work within a psychodynamic and/or systemic model.

We welcome applications from experienced Psychodynamic Counsellor/Psychotherapists, Arts therapists, Psychologists or Family Therapists who are passionate about our work. You will work psychodynamically, champion our trauma informed approach including our reflective practice model and have the opportunity to influence and shape the development of the psychotherapy service.  Leading the small team, you will provide clinical leadership and be Safeguarding lead, ensuring we continue to provide high quality psychotherapy services.  We are offering the role at 4-5 days per week, working in a hybrid manner flexibly. You can also hold your own small case load of clients, supervisees and/or consultancy work within the role.

This is a unique and specialist role and we recognise that you may have more experience in one clinical area or client group than another, given the breadth of our work and whilst you may be experienced in working psychodynamically as a therapist and as a line manager, you may be newer to leading a service for example. Or you may have a great deal of other experience and understanding of the needs of our clients from other work.  We are flexible to develop the right candidate who is passionate about improving the lives of autistic people, people with learning disabilities and their family members.  

If this sounds like the kind of role that would interest you, we’d really welcome your application. Please also get in touch if you have any questions.

Further information about Respond     

Respond is entering the last year of our three-year strategy, in which we will continue to be focusing on our psychotherapy service, which is a core part of Respond’s offer as a charity for now thirty-four years.   Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services which include advocacy, training and consultation.

An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.     

We provide a range of trauma-informed services for children, young people, adults and professionals. These include psychotherapy, advocacy, training and other support services. The work we do is generally long term in recognition of research that clients with autism and learning disabilities who have experienced abuse and trauma take longer to process their trauma and to recover. 

We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide support, as well as supporting people with learning disabilities and autistic people who have experienced trauma.    

We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.      

We celebrate diversity as an employer and as a provider of services to people who often experience multiple discriminations because of (but not limited to) being autistic or having a learning disability and experiences of trauma.   

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role.  You may be just the right candidate for this or other roles within the organisation. 

Respond Benefits package (all per financial year)

We offer a generous and comprehensive package of flexible benefits to all of our staff.

• Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home.  Part time hours are altered accordingly.   

• Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.

• Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,

• Discretionary study leave to support training relevant to your role. 

• Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.

• Up to 5 days paid time off for dependents per financial year.

• Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.      

• Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment. 

• Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.     

Note all of the above days per annum stated are pro rata’d for part time employees.    

If you’d like to find out more about this role, please read through the job description and person specification.

When you apply, please send a CV and Supporting statement of no more than 2 sides of A4. In your supporting statement ensure that you address the key competencies in the person specification.  

Interviews will be in person in London.

The Young Ealing Foundation’s vision is to ensure all young people in Ealing can access the opportunities and support they need to grow up and lead happy and safe lives, fulfil their potential and become a valued and listened to part of the local community. We work towards this by working with and in the community to empower small, local charities to thrive and flourish in order to enable sustainable, high quality service provision for children and young people and promote great youth work in all its forms.

As a small, place-based charity, we often find ourselves responding in dynamic ways to local need, whether of the children and young people in Ealing, or the grassroots charities who form our membership. This role would suit someone who gets excited about approaching opportunities in innovative ways and moving quickly to enact these. 

Our Ealing Young Champions programme has been developed over the last four years, and we have secured multi-year funding to run projects designed to engage and empower local young people to advocate for practical solutions to address the issues that they and their peers face. Whilst a core group has been established over time, the way the project is run will be set by the successful applicant according to their own experience of working with young people.

We are also about to begin an exciting new project, taking over a local Library and developing it as a hub for services for children, young people and families in Greenford, alongside a core library offer for the local community. The appointed person will be instrumental in engaging with local young people to ensure they have a say in how the building and services within it are developed.

Main Purpose of the role:

1. Manage the planning, recruitment and delivery of our Ealing Young Champions Youth Voice project

2. Advocate for and embed youth voice into the work of partners, stakeholders and members and identify new opportunities to develop youth voice and co-production programmes

3. Work with colleagues to set a strategy for embedding co-production in YEF’s organisational practice

4. To provide project management and support on youth engagement with the Greenford Library project

Please see attached role description and person specification for a more detailed breakdown of the role and skills needed to do it.

Purpose of the role

Are you passionate about providing grants to ground-breaking environmental charities around the world? This role offers the chance to develop and manage a portfolio of grants dedicated to this subject area. The broad themes of the programme are: the regulation and reduction of harmful chemicals and pollution; Protecting human health and biodiversity in environmental planning (including though promoting good environmental governance) and regulating harmful impacts of business and development projects. The Environment programme has a budget of approximately £7m in 2024.

Relationships and reporting lines

The Programme Officer will report to the Environment Programme Manager and will work closely with members of the Environment programme team, as well as the Executive and Deputy Executive Directors on matters of strategy. Additional key relationships include interaction with the Trustees, as well as collaboration with the Trust’s other programme officers and operations staff.

Working for the Trust

The Trust is committed to staff development. We offer various opportunities for staff to learn and develop, including an individual training budget, and management devoted to coaching and development of grant makers. We encourage staff to attend events such as conferences, expert and donor meetings, to keep abreast of the developments in the thematic and philanthropic fields.

The Trust is committed to being a good practice employer. We offer flexible working arrangements and are continuously reviewing staff benefits.

Main duties and responsibilities

The post holder will be expected to manage all stages of the grant making process, from invitation to application, award and reporting.

Programme Officer Duties:

• Making a contribution to the vision for and strategic direction of the Trust’s environmental grant-making portfolio;
• Identifying potential grant applicants by researching organisations in fields of interest to the Trust, networking and attending relevant events;
• Reviewing submitted applications, interviewing potential grantees, undertaking due diligence and preparing analytical reports and recommendations for Trustees;
• Reviewing reports submitted by grantees, evaluating and reporting on the impact of grants and signing off on grant payments;
• Managing the grant making pipeline to ensure efficiency of processes and an appropriate balance of recommendations across the Trust’s grant making meetings;
• Maintaining relationships and regular communication with grantees, including site visits and attendance at grantee events;
• Keeping informed of relevant developments including civil society activity, the regulatory environment and academic literature;
• Developing relationships with other donors and stakeholders in the field; and
• Representing the Trust externally at national and international conferences.

Other Duties:

• Carrying out similar duties for other programme areas as needed; 
• Conducting research into particular thematic or funding related issues relevant for the Trust as needed;
• Such other duties as the Trust may reasonably require.

Harris Hill are delighted to be partnering with Swindon Food Collective in their search for an Operations Manager. 

Location: Swindon

Hours: 25 hours a week 

Salary:  c£25,000

Swindon Food Collective is an independent charity that aims to help people in Swindon and the surrounding area who are suffering from financial hardship and finding it difficult to provide food for themselves, their family or dependants. 

As Operations Manager, you will oversee logistics, streamlining of processes, and optimise resource allocation to meet the needs of the community while minimising waste

Key responsibilities include: 

● Working with Trustees and the Strategic Business Manager to develop, co-ordinate, and action the Charity’s strategy and business plan.

● Providing regular reports to the Board of Trustees, detailing operational performance, KPI’s and strategic initiatives.

● Partnering with Finance to work within allocated budgets, monitoring income and expenditure against targets as laid out in the business plan.

● Day-to-day management of all Operational employees and volunteers, ensuring efficient operations and high-quality service delivery.

· Managing health and safety within all premises and for all company equipment, including company vehicles, as well as adherence to all policies and procedures, ensuring these policies are up to date and reviewed regularly.

● Regularly monitoring and evaluating the service to ensure quality and technical standards are met.

The successful candidate will have proven experience in day-to-day management and supply chain logistics of a diverse operational workforce, including both paid employees and volunteers, with strong leadership and team-building skills. Exceptional communication and interpersonal skills, with the ability to motivate and inspire both internal teams and external stakeholders are crucial, as is strong experience of staff management and supervision. 

You must also have a full, clean driving license and access to own vehicle. 

This role is the linchpin that keeps the food bank service running smoothly and effectively. If you fulfill the criteria and are passionate about working on community projects that have a positive impact, please do get in touch ASAP!

If you would like to receive further information, including the full job description and how to apply, please send your CV to lizzy.clark at harrishill co uk . Applications are being reviewed on a rolling basis. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, gender, disability, race, religion, sexuality and other protected characteristics.

OUR VISION: A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success 
OUR MISSION:  To prepare talented students from underserved and underrepresented backgrounds for career success. 
OUR VALUES:  We value teamwork and champion diversity in all its forms, including diversity of thought. We demonstrate empathy and passion in everything we do. We act with integrity; communicating openly and provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.

There are talented young people from ethnic minority or low socioeconomic backgrounds with the potential to thrive in top industries. And firms are looking for them. 
We identify, inspire, and train our candidates to connect them with our sponsor firms where they can launch successful careers. 

At the start of their careers, our candidates join our professional network of alumni both tapping into and contributing to this community of knowledge, experience, and contacts. 
SEO London was launched in 2000 and has subsequently delivered two decades of transformative leadership in the UK workplace diversity and inclusion segment. Today, over 14,000 diverse students and professionals are registered with SEO London, benefiting from sponsorship and engagement opportunities with over 120 blue chip firms across financial services, corporate law, consulting, technology, engineering, and corporates. 

Overview

Sponsors for Educational Opportunity (SEO London) is looking to hire an HR and Operations Manager, reporting to the Chief Operating Officer.

Team:  Operations 
Location:  41 Great Guildford Street, London SE1 0ES

We offer flexible and hybrid working but office-based work is required from all staff on a regular basis. For this role we require the post-holder to be in the office min. 3 days per week, at least at the outset.

Reports to:  Chief Operating Officer
Line Management: Senior HR and Operations Officer 
Term:  Permanent Role 
Ideal start date:  ASAP 
Salary: £38k - £46k depending on experience

This is a full-time role but we are open to flexible arrangements.

Role Description

The HR & Operations function at SEO London has grown significantly in recent years, with a strong foundation now in place. This is an exciting opportunity for a new HR & Operations Manager to build on this progress and shape the next phase of our development. With recent growth and a focus on nurturing a positive culture, this role offers the chance to make a real impact and drive continued success within a dynamic and purpose-driven organisation.
 
The role is to oversee and continuously improve the delivery of HR Strategy and operations in line with SEO London's mission, values and strategic objectives. In addition, this role will oversee organisation-wide operations.
The post-holder will: 

• Further develop and execute a People plan that supports the achievement of the charity’s strategic objectives and an engaging and inclusive work environment
• Ensure that all policies and procedures align to SEO London’s vision and mission and the necessary regulatory and legal standards 
• Support a culture that is focused on employee engagement and continuous improvement including giving and receiving feedback 
• Support managers in attracting and retaining staff who have the necessary motivation, values, skills and tools to deliver
• Provide line managers and staff with HR advice in confidence 
• Be focussed on efficient and cost effective operational and service delivery across SEO London
• Execute ‘business as usual’ HR administration including monthly payroll and management of appraisal processes
• Lead or support strategic projects such as SEO London’s Learning and Development Plan, internal communications via SEO London’s intranet and continuous improvement of our recruitment and onboarding processes
• Line Management, currently of a full-time Senior HR and Operations Officer

Accountabilities

HR Strategy and People Plan 

• Full accountability to design and align the annual People agenda to the strategic needs of SEO London, working closely with the Chief Operating Officer 
• Compilation and use of HR data to inform planning and decision making 
  Regular review of HR policies, procedures, pay and benefits to make sure these are in line with current regulation  
• Provision of advice and support re. organisational design and development  
• Internal reporting to Executive Leadership Team (ELT) and via an organisational dashboard 

Employee Engagement and Wellbeing, and Diversity, Equality and Inclusion (DEI) 

• Responsibility for developing and overseeing the engagement strategy for SEO London’s staff team 
• Planning, execution and analysis of staff surveys, communication of insights and planning and execution of follow-up actions  
• Design and delivery of culture building activities to support employee engagement and well-being e.g. team away days, oversight of staff-led wellbeing committee  
• Responsibility for designing and embedding DEI policy and initiatives in conjunction with the ELT and other senior leaders 
• Responsibility for providing employment advice and counsel and managing the risk of staff team attrition  

Learning and Development and Performance Management 

• Execution of a robust and future-focused talent development, performance management, and learning strategy that supports staff members’ ongoing learning and performance
• Identification of skills gaps and internal and/or low-cost solutions/training to meet needs
• Continuous improvement of regular performance management, talent management and succession planning and execution 

Employee Relations

• Advice and support to Senior Managers regarding employee relations issues 
• Lead responsibility for management of employee relations issues, as agreed with the Chief Operating Officer 

Recruitment and Onboarding 

• Identification of recruitment needs and plans alongside hiring managers with focus on filling skills and experience gaps where necessary, internal progression opportunities and cost-effective hiring processes 
• Design and execution of an effective and efficient candidate experience 
• Execution of competency-based assessment and selection 
• Embedding of DEI and Safeguarding measures into recruitment processes 
• Continuous improvement of onboarding plans and processes, working closely with managers to ensure high quality new starter induction 

Employee Reward 

• Responsibility for sourcing and analysing regular market data to inform renumeration 
• Responsibility for delivering a competitive and attractive salary, pension and benefits programme 
• Responsibility for managing a fair and transparent salary review process focused on providing incentives for good performance and fair pay 
• Responsibility for payroll and associated processes 

Operations 

• Responsibility for regular review of SEO London’s suppliers, working closely with the Finance team 
• Lead responsibility for some supplier relationships, including those connected to SEO London’s offices 
• Maintenance, curation and regular review of organisation-wide policy and procedures ensuring adoption across the organisation and alignment with accepted good practice and regulations 
• Accurate record keeping in line with SEO London’s data protection policies and procedures 
• Governance administration including scheduling and taking minutes at Board and sub-committee meetings and support to the Chief Operating Officer on all matters relating to SEO London’s governance 

Line Management 

• Line management as required (currently one team member), including goal setting, performance management, support with planning and execution of tasks, identification of learning and development opportunities and accountability for report’s outcomes and outputs. 

Required qualifications

• University degree (any discipline)
• HR qualification (minimum CIPD Level 5)

Skills and experience of: 

• Analysing and using data to inform planning 
• Designing and executing a people strategy 
• Project management and process improvement (start to finish) 
• Creating and curating policies 
• Creating and executing Learning & Development plans 
• Managing employee reward and benefits 
• Recruitment and onboarding including planning, assessment, selection and process management 
• Microsoft (Outlook, Word, Excel, PowerPoint and SharePoint) including ability to create spreadsheets, run and analyse pivot tables in excel and create quality PowerPoint presentations 
• HR technology including HRMS and applicant tracking systems (Personio preferred by not essential) and payroll system/s 
• Operations and supplier management 
• Internal communications 
• Event management 

Knowledge of: 

• UK Employment Law 
• The HR life cycle 
• Wellbeing and DEI practices 
• Knowledge of Salesforce desirable but not essential 
• Understanding of coaching and mentoring practices 

Behaviours: 

• Influencing and engaging, and excellent relationship management across all levels of an organisation 
• Excellent written and verbal communication  
• Tact, diplomacy and integrity 
• Highly organised 
• A deep understanding of equity, diversity and inclusion to foster a positive organisational culture 

What we offer?

• Salary: from £38-46k, depending on experience 
• Annual Leave: 28 days + Bank Holidays 
• Enhanced Family Friendly Policy
• Flexible working - 3 days in the office 
• Benefits: Employee Assistance Programme, Private Health Insurance, Discount to Nuffield Gyms via Private Health Care and many more…

Closing date for applications

Timeline:  

• Closing date for applications: 18 October at 12 noon 
• Shortlisting: 18 October 
• First interviews: 21-24 October or sooner as possible 
• Second interview, with task/presentation: 25 October or sooner as possible 

If you are interested in this opportunity, please apply as soon as possible.  We are reviewing applications on a rolling basis. 

Equal opportunities Statement

As part of its recruitment policy, SEO London intends to ensure that no prospective or actual employee is discriminated against based on race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, other protected characteristic, religious belief or political persuasion or is disadvantaged by any condition or requirement which is not demonstrably justifiable.

Safeguarding

All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.

Right to work

Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.