Communications officer jobs

Do you have strong administrative skills and want to make a real difference?

At Guide Dogs, we believe that every person with sight loss should be able to live the life they choose. As a Legacy Case Administrator, you will play a crucial role in helping us make that a reality by ensuring the smooth and accurate administration of legacies. By using your skills, you will contribute to one of our most significant income sources, allowing us to continue providing life-changing services.

You’ll play a key role in managing estates left by supporters, handling a caseload of legacies with professionalism and empathy, especially when engaging with bereaved families and next of kin. Your attention to detail will ensure all correspondence and legacy receipts are accurately recorded and efficiently tracked using legacy case management software. You’ll also manage the Legacy Case Team inbox, supporting case handlers by allocating new cases in line with policy. You'll continue to expand your knowledge, staying up to date with changes in probate, legislation, and best practices to contribute to the ongoing success of the Legacy team.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

This role will be based on site at our Reading Hub in Burghfield, working closely with the Legacy Team. You’ll be working 35 hours per week, worked 9am to 5pm, Monday to Friday.

How to apply 

Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.

If you require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.

If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

For high volumes of applications, we reserve the right to close adverts earlier than advertised.

A skilled project manager and technical advisor, with a proven ability to work with external stakeholders, you will work in support of the Technical Manager to manage the technical aspects of Leaping Bunny and other organisational programmes. You will have excellent administrative skills gained in a customer-facing environment, including the ability to deal with multiple complex enquiries in a calm manner.

From the provision of technical advice and guidance to existing members and prospective new joiners, to supporting complex third-party supply chains; your meticulous approach, eye for detail and flexibility will help advance the organisation’s Vision, Mission, and Values.

You will act as a main point of contact for all Leaping Bunny technical enquiries and other potential new programmes, and in doing so, you will enjoy dealing with a wide and diverse range of people mainly via phone/email/video calls.

Your energy, commitment and experience will help propel the department and organisation successfully forward; and in doing so, you will help end testing on animals worldwide.

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

The Information Officer is an exciting one-year fixed role at MDUK, that will sit within the Services and Support Team. You will be responsible for supporting the Information Coordinator to update, develop and maintain our portfolio of high-quality information resources, across various formats such as print publications and digital platforms. With a key focus on practical, welfare and lifestyle information.

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. 

We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

NB Interviews likely to be held on Friday 9 May 

Please download the job description to see full role responsibilities

• ​Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
• Closing date: 22 April 2025 (8am)
• Shortlisting date: 23 April 2025
• Interviews: 29 April 2025

From local and national support services to green spaces, sports clubs, museums and the arts, voluntary organisations and volunteers are a vital part of communities across the country. As the membership community for charities and voluntary organisations, NCVO has championed volunteers and the voluntary sector for over a hundred years.

Responsible for the Purchase & Sales ledger and associated matters within a charitable trusts accounting environment. Please refer to the Job Description for detailed information.

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.

Job information

The National Council for Voluntary Organisations (NCVO) has championed volunteers and the voluntary sector for over a hundred years.

Due to an internal promotion, we have an opportunity for a Finance professional to join us as a Finance Officer on a 12-month fixed term contract. The role is mainly responsible for the Purchase & Sales ledger and associated matters within a charitable trusts accounting environment.

As a great believer in retaining talent and promoting from within, there is a possibility that this role could become permanent.

To be successful in this role, you’ll bring enthusiasm, a good understanding of finance (preferably in a charity / Not for Profit environment) and be a part qualified finance professional.

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.

As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

Benefits for NCVO employees

NCVO offers attractive benefits including:

• 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• the option to purchase or sell up to five more days each year
• five days’ volunteering leave (pro rata for part-time staff)
• 2.5 extra ‘wellbeing’ days off during the year
• enhanced pay for sick/maternity/adoption leave
• subsidised gym membership
• season ticket loan
• flexible working, including opportunities to work from home/off site
• monthly homeworking allowance for permanent homeworkers
• monthly office worker allowance for those who have to work from the office on a daily basis
• generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• training and development opportunities.
• The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• 24-hour free and confidential employee assistance programme

We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

Fancy flexible working for a great cause? Kidscape can offer you a small, friendly team and the chance to make a difference to bullied children.

What's the role?

The Administation Officer is vital to the efficient functioning of several areas of our work. You will work closely with the Director of Finance and Director of operations, assisting with Financial, HR, operational and general administration. 

What are we looking for?

Essential: 

Passion for the vision and mission of Kidscape

Strong listening and communication skills, and excellent interpersonal skills with the ability to work with a range of people

Experience of working in an administrative role

Excellent organisational skills, with the ability to prioritise tasks and manage time efficiently

Excellent attention to detail in filing and collating information

Ability to work independently and as part of a team

Committed to diversity and inclusion and upholding organisational values

Excellent IT skills

Unwavering willingness and ability to learn new systems

Reliable, committed, and hands-on

Experience in Microsoft Office and other applications

Experience in finance and HR administration

Experience managing invoicing systems

A passion for supporting children and young people

Desirable: 

Experience in Xero software or similar financial management software

Ability / confidence to use database / CRM systems/ Salesforce

An understanding of bullying behaviour and its impact on young people and their families

Experience of anti-bullying prevention workshops or programmes within a school environment

Please see our job pack for more information.

CEO

We are seeking an exceptional Chief Executive to lead a local, independent, self-funded charity that exists to improve the lives of older people in Lewisham and Southwark, through its next chapter of strategic growth and community impact.

Position: Chief Executive Officer

Salary: £70,000 – £80,000 per annum (depending on experience)
Location: London, with services based in Lewisham and Southwark (hybrid working available)
Hours: 35 hours per week
Contract: Permanent
Closing date: 11 May 2025 (we encourage early applications and reserve the right to close the recruitment early should we find the right candidate prior to the closing date)

About the Role

This is an exciting opportunity to lead a respected, independent local charity that makes a lasting difference to the lives of older people in Lewisham and Southwark. As Chief Executive, you will set the strategic direction, ensure operational excellence, and act as a passionate advocate for older people.

You will work closely with the Board of Trustees, senior leadership team and staff to lead and grow a diverse portfolio of services – including health and wellbeing, social prescribing, outreach, advice and day care. Your leadership will ensure the charity remains responsive, financially sustainable, and rooted in the needs of the communities we serve.

Key responsibilities include:

• Providing clear, inspiring leadership aligned with our mission and values
• Developing and delivering strategic plans in collaboration with the Board
• Maintaining strong financial oversight and income generation strategy
• Leading and supporting our staff team and dedicated volunteers
• Building effective partnerships across health, social care and the voluntary sector
• Ensuring high standards of service delivery, governance and safeguarding
• Responsible for an annual income and expenditure of around £2.3m-£3m and a workforce of 50-100 staff and 100-200 volunteers.

About you:

You are a values-driven leader who brings strategic thinking, a collaborative approach and a strong track record of delivering impact. You understand the challenges facing older people and have the credibility to build partnerships across sectors. Positive and proactive, you will have a passion for creating inclusive communities where older people can thrive.

You’ll bring:

• Senior leadership experience in a charity, public or social care setting
• Strong people management and communication skills
• Strong experience in fundraising, income generation, and financial management.
• Experience in financial planning, budget oversight, and driving long-term financial sustainability.
• Proven track record of managing change and organisational resilience.
• A commitment to equity, inclusion and co-production
• Passion for empowering communities and improving later life

The charity are committed to being an inclusive organisation that actively values diversity. The CEO will play a leading role in embedding equitable and inclusive practices across the charity, ensuring that services are accessible and responsive to the needs of all older people in their communities.

They welcome applications from individuals with lived experience or backgrounds that are underrepresented in leadership roles, including but not limited to people from Black, Asian and Global Majority communities, disabled people, LGBTQ+ people, and people with experience of socio-economic disadvantage.

Other roles you may have experience of could include: Charity CEO, Director of Services, Chief Operating Officer, Head of Strategy, Social Care Leader, Non-Profit Executive, Community Services Director, Chief Executive, etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Veterans Outreach Support (VOS) has secured funding from the Armed Forces Covenant Fund Trust to expand the Thrive Together programme (formerly VPPP) across the South East. This initiative connects veterans' support agencies, ensuring seamless pathways, safe spaces for veterans, and training for volunteers and staff working in veterans' mental health. They are now seeking a Families & Carers Outreach Officer to explore the challenges of reaching out to families and carers of veterans to improve the way that this support can be delivered.

VOS is an award-winning charity that offers welfare, wellbeing and mental health support and services to veterans of the UK Armed Forces and Merchant Navy in Portsmouth, Hampshire, and the Isle of Wight. VOS provide a drop-in model of support, a welfare advice service, peer-supported wellbeing activities and social groups, with access to psychology, psychiatry, and therapy services.

The Families & Carers Outreach Officer will collaborate with the Thrive Together Portfolio Manager and VOS team to identify and improve outreach to families and carers of veterans, many of whom may not know they’re entitled to support.

The successful candidate will be able to demonstrate:

• Experience with identifying, planning, running, and evaluating pilot projects, research groups, and focus groups, while managing timelines. 
• Skills in sharing learnings and recommendations based on feedback, creating ways to measure service effectiveness, and gathering feedback for continuous improvement.
• Comfortable working with diverse communities, understanding their needs, and building solid relationships. Knowledge of or experience with the UK veteran community would be an advantage but is not essential.
• Experienced in planning and leading community workshops, guiding discussions, and encouraging participation from group members.
• Awareness of the specific communication and engagement needs relevant to the group or community you are working with, including cultural understanding of diverse family dynamics and considerations that may impact service delivery.

We would like to hear from you if you are someone who’s organised, a great communicator and strong listener, with the ability to work with all kinds of people, with awareness of cultural differences, and can use that understanding to collaborate effectively. You’ll need to able to pull actionable insights from discussions, and approach things with empathy while identifying the needs and preferences of veterans, their families and carers.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Office based at VOS headquarters / with some flexible home working at the discretion of the Line Manager. Regional travel will be required, which will be funded by the Thrive Together programme.

Closing date: 11th May 2025

Applications are being reviewed on receipt and interviews will be conducted on a rolling basis.  When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.

The Nuffield Foundation is recruiting an Executive Coordinator to work closely with and support our Chief Executive, Leadership Team, Trustees and other members of our governance committees.  

The Nuffield Foundation’s purpose is to advance social well-being and across all our activities we aim to open up opportunities and to improve lives for individuals, families and communities within a just and inclusive society. Our work addresses the inequalities, disadvantage, discrimination and vulnerabilities people face in education, justice and welfare, and considers the social and ethical implications of science and digital technologies.

The Executive Coordinator will provide administrative support to the Foundation’s CEO and its Leadership Team. It also liaises with the Foundation’s Trustees and other Board and Committee members to ensure the effective operations of the organisation. 

The successful candidate will be a self-starter with a strong work ethic, and excellent interpersonal skills, including the ability to collaborate with a broad range of colleagues and use tact and diplomacy when required. They will also have excellent verbal and written communication skills (including the ability to correspond on behalf of the CEO, draft short papers and take minutes of meetings).

It is also essential for someone to have highly developed organisation and administrative skills, with the ability to use systems and processes to effectively prioritise, project manage and ensure the effective operations of the Foundation's leadership and governance teams. 

For further information about the role (including the full job description), please click through to the listing on our website.

About us 

The Nuffield Foundation is an independent charitable trust with a mission to advance educational opportunity and social well-being.

We fund research that informs social policy, primarily in Education, Welfare and Justice. We also provide opportunities for young people to develop skills and confidence in science and research.

We are the founder and co-funder of Nuffield Council on Bioethics, Nuffield Family Justice Observatory and the Ada Lovelace Institute.

Further information and how to apply 

The closing date for applications is 09:30am (BST) on Wednesday 23rd April 2025, with telephone interviews expected to take place 6th/7th May 2025 and in-person interviews then taking place on 20th May 2025. 

We are committed to inclusive working practices and during the application process we commit to:

• As a Disability Confident employer, we will offer an interview to a fair and proportionate number of disabled applicants that meet the essential criteria for the job. 

• making any reasonable adjustments – for example providing documents in different formats, arranging for a sign language interpreter for interviews etc

• paying for travel costs (and any childcare or care costs) for interviews where in-person attendance is required

Our benefits package includes:

• Consideration of requests for part time and/or flexible working (eg compressed hours arrangements, job sharing etc)

• 28 days holiday per annum and all public holidays (with the option to buy or sell up to 5 days).

• A salary exchange pension scheme that offers employer contributions of up to 11%.

• Life assurance scheme.

• Family leave policies that provide an enhanced level of pay.

• Cycle to work scheme and loans towards season tickets.

• Frequent opportunities for learning and development (including options for coaching and mentoring, and reading weeks) 

• Support with your physical, mental and financial wellbeing including an employee assistance provider, a private GP service, personal health reviews with Bupa, a will and funeral planning service and a staff network of trained Mental Health First Aiders. 

• Staff peer groups and social networks.

SafeDeposits is Scotland’s leading tenancy deposit protection scheme and dispute resolution provider. As a not-for-profit, SafeDeposits donates surpluses generated to its charity, the SafeDeposits Scotland Charitable Trust (“the Trust”). The Trust aims to improve standards in Scotland’s private rented sector by promoting education, training and best practice.

In addition to its grant-giving, the Trust is developing an ambitious research programme designed to inform future policy making and debate. This includes two new national representative surveys: “The Voice of the Tenant (Scotland)” and “The Voice of the Landlord (Scotland)”.

SafeDeposits and the Trust are part of the TDS [The Dispute Service Ltd] Group; a not-for-profit company limited by guarantee that operates equivalent deposit protection services across the UK and delivers a range of initiatives to raise standards in the private rented sector. 

We have a new opportunity within our Policy, Research and Strategy team to join them as a Research and Programme Officer.

This is a full-time, permanent position ideally based within commuting distance of our Glasgow office. However, we are open to considering home-based candidates from other areas of Scotland, depending on their skills and experience.

The purpose of this role is to deliver and support the expansion of SafeDeposits research programme. The successful candidate will work on qualitative and quantitative research projects and ensure findings are disseminated effectively. Our priority is to recruit an individual with the requisite research skills and experience. Where required, appropriate training and support will be provided for the aspects of the role involving coordination of the grant-giving programme. The role offers a unique opportunity for a researcher to not only contribute to the evidence base, but to also work with TDS and SafeDeposits colleagues to commission evidence-based solutions for positive change.

Some of the key responsibilities include:

• Working with external contractors to deliver the Voice of the Tenant (Scotland) and Voice of the Landlord (Scotland) surveys.
• Conduct, analyse, and report on qualitative and quantitative research projects.
• Lead research collaborations with other organizations and stakeholders.
• Develop content, including blogs and social media posts, to share research findings in collaboration with marketing.
• Represent SafeDeposits Scotland Charitable Trust at internal and external events, including presentations and public speaking.
• Assess and monitor grant applications in collaboration with an external contractor.

To be considered for this opportunity you must:

• Have a degree in a relevant field
• Have a minimum of 3 years’ experience in research, social policy, or a similar role (or equivalent postgraduate study).
• Be proficiency in quantitative and qualitative research methods.
• Have strong working knowledge of Excel for statistical analysis and reporting.
• Demonstrate an understanding of data validity and credibility.
• Be able to demonstrate excellent verbal and written communication, with the ability to tailor messages to different audiences.

TDS offers a plethora of benefits inclusive of:

• 33 days holiday inc bank holidays
• BUPA Private healthcare
• BUPA Wellbeing cash plan
• Pension Scheme
• Additional day off for your birthday
• Plus many more!

To apply, please submit your CV and a covering letting outlining how your skills and experience match the person specification.

TDS is committed to equality, diversity and inclusion in our workforce and to be truly representative of all sections of society and our customers.

The Chief Executive has overall responsibility for the management, strategic direction, and visionary leadership of the Immigration Law Practitioners’ Association (ILPA). They will drive organisational sustainability and impact by:

• Setting, with the Committee of Trustees, the overall direction of ILPA and developing both all-encompassing and project aligned strategies and outcomes.
• Managing ILPA’s day to day operations.
• Managing human resource matters, including reporting lines and working with staff to ensure the effective running of the Secretariat.
• Ensuring the financial viability of ILPA.
• Ensuring that ILPA is accountable to its members and that they are engaged in its work.
• Supporting the Board of Trustees, so that they can both fulfil their responsibilities and support ILPA meaningfully.

We’re not just talking about change — we’ve lived it.

We’re looking for a Fundraising Officer to help power our pre-treatment work.

Location: Woolwich Service Users Project (WSUP), Woolwich, SE18 6BJ 
Salary: £30,000 per annum, pro-rata  
Hours: Minimum 24 hours per week  
Contract: Part-time, fixed-term (with potential for extension) 
Reporting to: CEO 
Closing date: 28th April 2025 

About Woolwich Service Users Project (WSUP) 
WSUP is a grassroots charity providing holistic support to individuals experiencing homelessness, poverty, addiction, and mental health challenges in Woolwich and Greenwich. With a focus on lived experience and implementation of trauma-informed practice, we offer a range of essential services, from haircuts and healthcare screenings to wellbeing activities and community advocacy. 

In recognition of our work, WSUP won the Best of Royal Greenwich Business Award 2024 in the Health and Wellbeing category, highlighting our commitment to tackling health inequalities and improving community wellbeing. 

We are seeking a Fundraising Officer to help us grow our income from trusts, foundations, corporate donors, and individual giving.

Fundraising Officer - Job Description 

Key Responsibilities 

1. Fundraising & income generation  

• Trusts & grants: Research, write, and submit compelling funding applications to trusts, foundations, and grant-making bodies to secure new and repeat funding. 

• Corporate & individual giving: Work alongside Business Relations Manager to develop relationships with corporate sponsors and individual donors, creating engagement opportunities. 

• Donor stewardship: Manage and nurture relationships with funders, ensuring timely reporting and impact updates. 

• Donor stewardship: Provide timely and effective follow-up communications with supporters, ensuring they feel valued and engaged. 

• Fundraising strategy: Support the development and implementation of WSUP’s fundraising strategy, identifying new opportunities for income growth. 

• Event fundraising: Assist in planning and delivering fundraising events to engage supporters and raise unrestricted funds. 

• Financial oversight: Work with the CEO to develop fundraising budgets and ensure accurate income tracking. 

• Financial oversight: Process cash and cheque donations for Community & Events income, including ensuring this income is processed and recorded accurately on our database which may include batch uploads. 

• Campaigns & appeals: Develop and implement online fundraising campaigns, such as Winter Appeal or emergency appeals. 

• Storytelling & impact reporting: Work with guests (with their consent) to share real-life stories that showcase WSUP’s work. 

Person Specification 

Essential skills & experience 

• Fundraising knowledge: Understanding of trust, foundation, and corporate fundraising, with experience writing successful grant applications. 

• Communication skills: Strong written and verbal communication, with the ability to craft compelling proposals and reports. 

• Relationship management: Ability to build relationships with funders, donors, and stakeholders at various levels. 

• Organisational skills: Ability to prioritise workload, meet deadlines, and manage multiple projects simultaneously. 

• Social media: Experience using social media for fundraising and engagement, with an understanding of digital marketing principles. 

• IT proficiency: Strong skills in Microsoft Office (Word, Excel, PowerPoint), databases, and social media scheduling tools. 

• Financial literacy: Ability to create fundraising budgets and financial reports. 

Desirable skills & experience 

• Experience in a small charity setting, ideally within the homelessness or health-related sector, understanding the challenges and opportunities of grassroots fundraising. 

• Knowledge of fundraising legislation, including Gift Aid and GDPR compliance. 

• Experience organising donor engagement events or corporate sponsorship opportunities. 

• Proven ability to use videos and infographics to enhance fundraising campaigns. 

• Experience with volunteer management or coordinating fundraising volunteers. 

Personal attributes 

• Passionate about social justice and WSUP’s mission to support people in crisis. 

• Self-motivated and able to work independently, with a proactive and creative approach. 

• Adaptable and willing to take on a variety of tasks in a small but dynamic team. 

• Resilient and resourceful, with a problem-solving mindset. 

• Comfortable working in a fast-paced, evolving environment where flexibility is key. 

What we offer 

• The opportunity to make a real impact in a grassroots charity supporting local communities. 

• Flexible working arrangements (some remote work possible). 

• Professional development and training opportunities. 

• A supportive and inclusive team culture, with a strong emphasis on lived experience and trauma-informed practice.

How to apply 

To apply, please use Quick Apply and add your CV and a cover letter of no more than two A4 pages outlining your suitability for the role (in response to person specification).

WSUP is committed to being an inclusive and equal opportunities employer. We actively welcome applications from people of all backgrounds, and we particularly encourage individuals with lived experience of social exclusion to apply. 

The role is subject to a satisfactory Disclosure and Barring Service (DBS) check at the appropriate level, proof of the right to work in the UK, and receipt of two satisfactory references. 

Overall job purpose

This is a fundamental role within our North regional team, internally the role is known as Local Community Officer. The future of CCT’s outstanding collection of historic churches depends on communities supporting their local CCT church with funds, events, inspiring interpretation, visitor services and preventive conservation. The Local Community Officer will engage and support communities and volunteers to care for 23 historic churches across Greater Manchester, Lancashire, Merseyside, W. Yorkshire, N. Yorkshire (part), ensuring each site achieves agreed standards.

Key relationships

You will work closely with the Lead Local Community Officer (North), regional and national colleagues, volunteers, community groups and other local stakeholders.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 28th April 2025.

The interviews will take place in Leeds on Wednesday 7th May 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provide

The Supporter Engagement Officer will be a vital member of our charity team, responsible for supporting all activity across community and events fundraising.This role will focus on providing exceptional stewardship for our calendar of community and events fundraising and enhancing supporter engagement. You’ll build relationships with individual supporters, promote fundraising and donor opportunities and help deliver impactful events, all while maintaining the highest standards of stewardship and being respectful of potential sensitivities particularly when working with families who are fundraising in memory.

ABOUT US

We are a children’s charity supporting cardiac, respiratory and intensive care at Royal Brompton and its network of partner hospitals throughout London and the South East.

ABOUT YOU

Our ideal candidate will have experience of working in a fundraising or similar role. You'll have strong written and verbal communication skills to write engaging and inspiring content and messaging. An ability to empathise and communicate effectively about our work is key. If you like the sound of our role then this could your opportunity to join a children’s charity with great credibility and big ambitions as we broaden our reach and significantly increase our impact.

MAIN DUTIES AND RESPONSIBILITIES

Events Fundraising

• Assist in the planning and execution of a diverse range of fundraising events, including challenge events and community initiatives.
• Support the management of event logistics, including participant communication, volunteer coordination, and on-the-day activities.
• Collaborate with external partners and suppliers to ensure smooth event operations and build strong relationships for future collaboration.

Community Fundraising

• Lead outreach efforts to engage new local community partners, such as (small) businesses, schools, and clubs, promoting fundraising opportunities and supporting their initiatives.
• Provide stewardship for in-memory and in-celebration fundraisers, ensuring they receive the information and support needed to maximise their fundraising potential.
• To represent the charity as and when required in schools, engagement events and cheque presentations.

Supporter Care

• Serve as the primary point of contact for community and events fundraisers, delivering outstanding stewardship that enhances their experience with the charity.
• Provide timely and effective follow-up communications with supporters, ensuring they feel valued and engaged.
• Manage our CRM database.
• Maintain accurate records to track communications, income, and supporter preferences, ensuring compliance with GDPR and data protection laws.
• Continuously evaluate the supporter journey, aiming to enhance retention and engagement.

Administrative and Financial Support

• Process cash and cheque donations, Gift Aid and matched funding claims, ensuring this income is processed and recorded accurately on our database.
• Adhering to fundraising budgets, tracking income, and ensuring effective expenditure management.
• Manage the distribution of supporter resources, conduct stock checks for fundraising materials and ensure an organised work environment for all fundraising assets.
• Overseeing our online shop.

Marketing and Communication

• Create engaging materials (posters, leaflets, stories etc) and social media content to inspire participation in fundraising activities.
• Produce regular newsletters and impact reports.
• Ensure fundraising and associated webpages are kept up to date.
• Collate information for the Head of Fundraising to support trust and foundation applications.

Team Collaboration

• Work collaboratively with the wider team (when required) to support in-hospital and community events as well as assisting with tasks as needed to ensure smooth charity operations.
• Support team members with ad hoc projects, activities, and any high-priority tasks to contribute to overall team objectives.
• Any other duties as required by the Head of Fundraising.

ADDITIONAL INFORMATION

Salary is £27000 - £29,000 (depending on experience) FTE per annum. The role covers 30 hours per week. A minimum of one day per week working in our charity office and the remaining hours working remotely which may be spread across 3-4 days depending on preference and will be discussed at the interview stage. Occasional evening and weekend work subject to our events calendar.

One-year fixed term contract however there is potential to increase working hours and / or extend contract length after 12 months subject to performance.

A full driving licence or the ability to travel to events and meetings within London and the South East is essential.

Applicants must be eligible to live and work in the UK to apply for this position.

The role requires successful completion of an enhanced DBS check and mandatory training including level 3 safeguarding (costs covered by charity).

Any job offer and subsequent employment is subject to satisfactory references / checks and a three-month probationary period.

The Brompton Fountain is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. 

PERSON SPECIFICATION

Skills

• Strong relationship management skills.
• Excellent communication skills, both verbal and written, with the ability to convey information effectively.
• Project management with a focus on meeting deadlines and managing multiple priorities.
• Analytical mindset with attention to detail, ensuring accurate record-keeping and data management.
• Excellent IT skills – proficient in the use of MS Office, Adobe and WordPress is essential.
• Knowledge of GDPR and fundraising guidelines.
• Ability to work independently and as part of a team.
• Experience of working with and managing volunteers.

Experience

• Experience of successfully delivering fundraising events.
• Experience providing excellent supporter or customer care, using effective communication to build positive relationships with supporters and stakeholders to maximise impact.
• Demonstrable experience of promoting events to secure support and encourage participation.
• Familiarity with digital fundraising platforms, CRM systems and handling of personal data. 

STAFF BENEFITS

• Flexible working hours to balance home / work life
• Time off in lieu for evening and weekend work
• Home office set up including phone, laptop and printer.
• Pension scheme.  
• Training and development with career progression opportunities.  
• Reasonable expenses paid for offsite meetings and activities
• Annual Leave: 20 days holiday per year plus 8 bank holidays. This is on a pro rata basis. 
• Blue Light Card: enjoy discounts both online and in store across various outlets.

How To Apply

Apply online with covering letter highlighting your achievements, relevant experience and why your application should be considered. 

We will only contact those applicants who have been successful for interview selection at which point you will berequired to provide details of two referees.

Early application is encouraged as we will review applications throughout the advertising period and reserve theright to close the advert early.

About Future Frontiers:

In the UK, family income is the strongest predictor of how well a young person will do at school and the future opportunities they will have. Future Frontiers exists to change this. Our vision is of a society where equal access to education and career opportunities enables potential to overcome poverty. 

We support young people from disadvantaged backgrounds to realise their potential and work towards secure and fulfilling employment. In partnership with schools, businesses and supporters, we deliver an evidence-based programme of career coaching, opportunities and guidance for young people from lower income households. This year, we are working with 2,500 young people in schools across Greater London. You can find out more about our programme and impact so far in the Annual Impact Report on our website.

About the role: 

We’re looking for an enthusiastic and motivated Philanthropy Officer to join our small, ambitious team and help secure the funding that makes our work possible.  Our Philanthropy team builds meaningful relationships with supporters—particularly charitable trusts and foundations—to secure a significant proportion of Future Frontiers’ income. 

Reporting to the Head of Philanthropy, you’ll help build a sustainable pipeline of high-value supporters. You’ll focus on researching new funding opportunities, crafting high-quality funding applications, writing tailored reports, and ensuring excellent donor stewardship.

You’ll bring exceptional writing skills, outstanding attention to detail and a proactive, people-focused approach. You may have fundraising experience, or bring a strong understanding of relationship-building from another sector. You’ll thrive on spotting opportunities, shaping persuasive cases for support and connecting with supporters.

You’ll also be highly organised, keeping accurate records and ensuring our funders feel appreciated and connected to our work.  This role would suit someone looking to take their next step in fundraising—perhaps you already work in a fundraising or grant-writing role and are ready for more ownership, or you bring strong transferable skills and are excited to grow into the role. If you’re an excellent communicator with a passion for our mission and for building high-impact relationships, we’d love to hear from you. 

Your responsibilities: 

Identify new funding opportunities:

You’ll lead on identifying charitable trusts, foundations and major donors with the potential to support Future Frontiers. Through proactive research and collaboration with other teams, you’ll build and qualify a strong pipeline of prospective funders, matching them with appropriate asks. A key part of the role is ensuring a steady flow of new prospects, with regular research and outreach to grow our portfolio of supporters. 

Build and manage a portfolio of supporters: 

You’ll develop a strong understanding of existing and prospective supporters, enabling you to provide thoughtful, tailored relationship management. With guidance from the Head of Philanthropy, you’ll help build and maintain relationships with a range of grant-making trusts and foundations, securing donations and delivering proactive stewardship to encourage continued support. You’ll also act as an ambassador for Future Frontiers, creating opportunities for supporters to connect with our work. 

Write applications for funding:

You’ll craft high-quality funding proposals that make a persuasive case for how each supporter’s contribution will make a difference for young people facing disadvantage. Every application will be tailored to the funder’s priorities, and your exceptional writing skills and attention to detail will ensure each one is clear, accurate and compelling. 

Report on impact:

You’ll demonstrate the difference our supporters make by delivering high-quality reports, updates and case studies that bring our impact to life. You’ll work closely with teams across the organisation to gather the right information and write clear and engaging updates that reflect each funder’s interests and requirements. You’ll manage reporting timelines and ensure our commitments are met, helping to secure future funding and strengthen relationships. 

Keep accurate and detailed records: 

You’ll make sure all fundraising activity is recorded promptly and accurately, helping us track relationships, deadlines and progress. You’ll support the team’s efficiency by keeping organised records and helping to manage key administrative processes. You’ll also ensure we meet data protection and fundraising regulations, including GDPR and the Code of Fundraising Practice. 

Contribute to wider organisational priorities: 

You’ll be a collaborative team member, supporting cross-team projects and organisation-wide initiatives as needed. From time to time, you may also be asked to take on other duties in line with your role.

About you 

Experience and knowledge:

 ● Experience communicating clearly and effectively in different formats, including long-form writing, emails, presentations and conversations with stakeholders (essential). 

● Experience conducting research and presenting findings, such as identifying prospective supporters, gathering information from a range of sources, and summarising insights for different audiences (essential). 

● Some understanding of trust and foundation fundraising and how to build relationships that lead to 4- or 5-figure grants (essential). 

● Experience contributing to relationships with high-value supporters, or strong transferable skills in relationship or account management (desirable). 

● Familiarity with fundraising regulations and best practices (desirable). 

Skills and competencies:

● Passion for Future Frontiers’ mission: You are motivated to play a role in empowering young people from disadvantaged backgrounds to realise their potential. 

● Clear and confident communicator: You have exceptional writing skills and can share detailed information clearly and confidently, both in writing and conversation. 

● Strong relationship-builder: You’re confident meeting new people and building rapport with supporters. 

● Thorough and organised: You have strong attention to detail, maintain accurate records and can manage multiple deadlines. 

● Proactive self-starter: You take initiative and approach your work with a positive, can-do attitude. 

● Curious: You enjoy learning and are eager to understand more about fundraising and the supporters we work with. 

● Collaborative: You work well with others and contribute to a supportive, team-oriented culture. 

What we can offer you: 

● Annual leave of 27 days plus bank holidays, increasing with service 

● Flexible working with the option to work from home regularly (with at least one day a week in the office, and the flexibility to come in more often if you’d like) 

● 4pm finish on Fridays 

● Annual personal training and development budget of £300 

● Employee Assistance Programme, including counselling 

● Team building offsites and regular team socials throughout the year 

● Additional parental leave pay and additional childcare leave for child’s first 2 years

● There may also be an opportunity to take on a fundraising apprenticeship after your probation period to support your development

Equal opportunities, diversity and inclusion: 

Here at Future Frontiers we are dedicated to the practice of equal opportunities. The principles of it underpin our mission and we treat all employees, volunteers, clients and young people as individuals. We believe in having an open and inclusive culture that champions diversity in all its forms, including disability, culture, race, gender, sexual orientation, age, life experiences, socio-economic background, and religion. 

We encourage everyone to apply for our roles. If you would like to talk to us about working at Future Frontiers in advance of your application, particularly regarding diversity, we strongly encourage you to contact us via email. We’d love to hear from you.  We are particularly interested to hear from candidates who have not been to university or who have lived experiences relatable to our young people. 

How to apply:

● To apply, please take a look at the questions below and fill out our application form on our website, also attaching your CV: 

1. Please tell us why you want to work at Future Frontiers. What is it about our organisation that excites you? (Max. 1,500 characters)  Strong answers will tell us why Future Frontiers appeals to you personally and why you are motivated to work for us. 

2. Please tell us how you meet the three essential knowledge and experience criteria given in the job description.  (Max. 2,000 characters)  Strong answers will factually and succinctly demonstrate your relevant experience. 

● Deadline: Tuesday 22nd April, 5pm 

● First round interviews will take place virtually during the week commencing 28th April. Second-round interviews will be held in person at our London Bridge office on Tuesday 13th May. 

The successful candidate will be required to undergo a DBS check and reference checks.