Communications Manager Jobs

Summary

• Diary Management
• Preparation and briefing for the Bishop's engagements
• Building and maintaining relationships across the Diocese and beyond
• Events and hospitality management

• Experience of managing an extremely busy diary of a senior figure
• Excellent IT skills
• To be able to work proactively and prioritise effectively
• To be able to implement effective systems and processes
• Excellent communication skills and the ability to establish positive relationships with a variety of people

• A salary of £34,472 per annum plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of salary.
• 25 days annual leave
• Access to Occupational Health, and an Employee Assistance Programme

Who you are

We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Corporate Partnership Manager will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in being part of an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.

 About you

·You are commercially astute with a strong track record of growing income from corporate partnerships

·You are passionate about people and place: you want the best outcomes for people in South Yorkshire living with and beyond cancer

·You understand that income growth comes from inspiring with impact and excellent relationship management

·You thrive working collaboratively in a team which is driven to achieve whilst being supportive and rooted in our mission

·You have strong interpersonal skills which you use to inspire people about the cause and how their support can make a difference

·Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity

·Support and encourage harmonious internal and external working relationships

Main purpose of post 

This is a senior role in the fundraising team which is responsible for identifying, developing, and converting opportunities to generate income to achieve Weston Park Cancer Charity’s strategy. This role will lead on and manage income generation through corporate organisations and carries an income target aligned to the grade of the post holder.

You will be expected to understand Weston Park Cancer Charity’s unique offer, the needs and priorities of our corporate partners and be capable of taking our propositions and clearly shaping them to create mutual value for the communities we support and our partners.

Key Responsibilities

· Responsible for an income target of which aligns with the grade of the post and delivers income growth through gifts from corporates, workplace fundraising and public facing corporate donations.

· Develop and implement a comprehensive corporate partnership strategy which is data driven and demonstrates good ROI.

· Develop and deliver concepts and ideas, from early discussion through to detailed proposals, working with colleagues across the charity. 

· Lead on the successful growth in sponsorship of our key programmes such as Big Purple Bus and Grant-Giving for cancer research and other initiatives.

· Write detailed, accurate and compelling bids and proposals that clearly articulate how Weston Park Cancer Charity are the preferred choice to meet the partner and project objectives for Charity of the Year or long-term strategic partnerships.

· Work with our events team to promote opportunities for corporate partners to support the annual events programme e.g. tables at events , team challenge events

· Succinctly communicate the impact of our work, ensuring it inspires and clearly matches the requirements of potential corporate partners and major donors.

· Be a key interface for external corporate enquiries and act as our external ambassador, undertaking significant networking across the region and

· representing the charity at key meetings and events involving high-value stakeholders.

· Be responsible for the account management of all partnerships and provide excellent relationship management.

· Ensure that the resource and capability exist to deliver partner/funder requirements and proactively identify and seek to fill any gaps.

· Ensure we collect detailed feedback and participate in continuous feedback with so that we learn from experience and effectively evaluate both successful and unsuccessful funding proposals and initiatives.

· Develop and maintain a prospect pipeline that is realistically capable of meeting agreed income targets and reflects both the strategic priorities of Weston Park Cancer Chairty and the external funding priorities of our corporate partners

· Drive the acquisition of new high-value donors and funders.

· Hold direct responsibility for the corporate budget and income target.

· Maximise Corporate Social Responsibility (CSR) opportunities, work place fundraising and volunteering, and Gifts in Kind.

· Lead on our Patrons’ network, ensuring Patrons are supported and engaged in the work of the charity, growing the network as appropriate.

General Responsibilities:

Every employee is required to:

· Adhere to, and comply with, organisational policies, procedures and guidelines at all times.

· Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.

· Comply with the organisational policy on confidentiality, and the General Data Protection Regulations

· Respect the confidentiality and privacy of donors, guests and staff at all times.

· Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Living in Oundle, Thrapston and the surrounding villages of North East Northamptonshire is very special. Volunteer Action is a local charity supporting local residents who may be elderly, unwell, disadvantaged or have disabilities. By providing services to these valuable members of the community, our aim is to maintain independence and improve the quality of their lives.

We are hiring an Operations Manager at Volunteer Action - 30 hours per week - £30k FTE.

If you are Interested in this role, some general criteria are:

General Operations Management experience (desired)

Strong communication skills

An understanding of budgetary management to support the development of the charity.

Confidence in using software packages such as the Microsoft suite.

Ability to use social media for promotion and marketing

A positive 'can do' attitude.

Job Title: Operations Manager

Accountable to: Chief Executive and Charity Manager (CE)

Job Purpose

This is a hands-on role, the purpose of which is to work with the staff to ensure that the Volunteer Action (VA) services are fully operational and delivering customer service excellence.

To co-ordinate and develop the volunteering programme to meet the demands of the services provided by VA to meet the Charity’s aims.

To support the development and management of all external communications, marketing and fundraising activities.

To work closely with the CE and deputise as and when required.

Key Responsibilities

Operations

a) Day to day supervision of office volunteers, including rota production

b) Ensure the databases are used accurately, kept up to date and maintained within GDPR guidelines

c) Ensure that day to day activities are executed professionally and economically

d) Ensure all administrative functions are completed effectively and in a timely fashion

e) Ensure all mandatory documentation is completed and accurate records are maintained

f) Identify and introduce continuous improvements to working procedures

g) Identify, develop and deliver training for staff and office volunteers as required

h) Ensure the office is manned optimally to meet the changing demands of the service including providing cover for holidays etc as required

i) Work with the team to ensure a co-ordinated message and optimise growth of all the Charity’s services, stepping in to assist where necessary

Volunteers

a) Actively source new volunteers, ensuring volunteering opportunities are available in line with VA’s aims and objectives

b) Ensure all information and application packs are up to date and accessible

c) Support the recruitment and training of all volunteers, actively maintain good relationships, monitor performance, obtain feedback and ensure appropriate recognition

d) Ensure compliance with Disclosure and Barring Service regulations, GDPR, Equality and Diversity policies

Information, Communication and Marketing

a) Support the production of content and assist in the distribution of the monthly communication to volunteers and the annual VA Newsletter arranging mail-outs to clients as required

b) Encourage use of our other services when communicating with members

c) Provide presentations as required to other organisations about volunteering programme

d) Attend or arrange events to promote the volunteering programme in the local communities (These meetings may be out of office hours)

e) Manage external communications, including website and social media

Deputising for the Chief Executive and Charity Manager

a) Work with, and send information to, other organisations who work with our client group on an ongoing planned basis, ensuring that the referral pathways are open and accessible

b) Represent VA at relevant meetings, including developing partnership working with organisations that have a common purpose or work with the client group

c) Support the CE in the preparation of evaluation documents and impact reports

d) Monitor and identify gaps in service and seek ways to bridge the gaps

e) Understand the funding mechanisms and support the CE in bids and fundraising events

f) Undertake any other tasks and duties that may reasonably be required in relation to the service

InCommon is a charity bringing generations together. We create opportunities for young people and older people to learn from one another, fostering mutual inspiration, growth, and a stronger sense of community.

We're looking for a Programme Manager to develop our Empower programme. In this role, you'll be supporting grassroots intergenerational projects across the country to start and flourish through an online platform and support offer.

You’ll match up schools and retirement homes, build relationships with key stakeholders and support them to use the platform to coordinate intergenerational projects. Your efficient, thoughtful and professional approach will build trust and lead to close working relationships.

This is a really exciting new stage of the programme’s development and has the potential for you to build the Empower team. You’ll also be joining InCommon at an exciting stage of our evolution, with lots of opportunity to add value and guide the direction of a growing charity.

This is the perfect role for you if:

• You’re reliable, trustworthy and authentic
• You take responsibility and deliver results
• You’re a collaborative team player and great communicator
• You’re creative and excited by digital design
• You’re flexible, self-motivated and enjoy working in a fast-paced environment
• You can lead collaboratively and have experience of line management

Mottingham Big Local Refocused (MBLR) Partnership is delighted to be recruiting a Programme Manager. Mottingham is one of the local areas in England benefiting from £1 million Big Lottery investment.

This is an exciting opportunity to help us to deliver the final stage of our Plan and vision for the Mottingham Big Local area. The aim is to coordinate Big Local activity and build a legacy over the remaining period of the programme.

The successful candidate will lead on strategic cross-sector engagement within the Mottingham Big Local area and across the London Borough of Bromley to strengthen and inform programme delivery and optimise funding opportunities. You will lead on ensuring a sustainable MBLR legacy. This may include working towards a successor organisation.

You will have supervisory responsibility for the MLBR Project Support Officer and work closely with the local resident-led Partnership Board.

If you are enthusiastic about making a change and want to help shape future approaches to community and place, this is the role for you.

Please note that we do not accept CVs.

We are looking for a talented person who shares our values and is passionate about making a difference through grant funding. We need someone to help our funded projects achieve great things. As a small organisation, this role gives you the opportunity to have a major impact on our work.

With analytical skills that enable you to make judgements, and with good communications skills – both verbal and written, you will be expected to work under your own initiative as well as part of a small team.

This role will manage and assess funding requests made by clubs who are members of the National League and their linked charities. It will also help to support and develop organisations who are new to community delivery. We want to enable them to be able to achieve great results with our funding and to become skilled applicants to allow them to access other grant opportunities.  The successful candidate with need to demonstrate an understanding of Theory of Change and what makes an impactful project. A knowledge of charity governance would also be an advantage.

You will need to have a strong understanding of funding systems and how grant support can enable recipients to make the biggest impact on their communities. You’ll also need to understand the landscape of community activity within football, who the stakeholders are and help to sustain partnerships across the network. Work will include the management of applications to the Premier League’s flagship education programme PL Primary Stars.

Being responsible for a variety of projects you will need to understand and respond to the different needs of our club community organisations (CCOs) by providing advice and feedback and be willing to have challenging but constructive conversations.  You will give pre-application support, assess and report on new applications manage current grants, liaise with grant recipients, undertake project visits, identify and manage risk, while supporting CCOs to deliver their projects and measure their impact.

About Us

At Share Community, we work with disabled people in South West London who need extra help and support to realise their dreams and aspirations. We are a registered charity and centre for training and wellbeing, providing a range of programmes and activities for adults with learning disabilities, autism, physical disabilities, mental health and other support needs. 

We aim to help people live happier, healthier and more independent lives and make their own choices, focusing on what they can do, not what holds them back. We believe that everyone has something to offer their community, whether it be in employment or as active members of our society. 

We are now looking for a Fundraising Manager to join our team on a full-time, permanent basis, working 35 hours per week. Some flexibility around days and hours worked can be considered.

The Benefits 

• Salary of £35,514 per annum 
• Pension scheme with 5% employer contribution 
• 25 days’ annual leave per year, increasing by one day per year up to a maximum of 30 days 
• An extra day off for your birthday 
• Free 24/7 Employee Assistance Programme for employees and their families 
• Free and full access to Headspace (a mindfulness and meditation app) 
• Season ticket loan 
• Cycle to work scheme 
• Remote working options 

This is an incredible opportunity for an enthusiastic and talented fundraising and individual giving professional to join our ambitious organisation.

Working with a passionate team, you’ll be making a vital contribution to improving the lives of adults with disabilities, supporting their journey towards greater independence and happiness. 

What’s more, our Investors in People Gold and Investors in Volunteering accreditations demonstrate our dedication to our people and you’ll be joining a welcoming working environment, surrounded by people who support you, challenge you and inspire you. 

So, if you’re ready to drive meaningful change and become a pivotal part of our mission to create a world where everyone is valued and included, then apply today.

The Role 

As our Fundraising Manager, you will take on a key role, creating the income we need to undertake our vital work supporting disabled people. 

We are looking to further develop and diversify our income streams beyond Trusts and foundation and focus on increasing donations from individuals with an interest in our cause. 

Growing our individual supporter base, you will recruit new supporters and build on the excellent foundations laid by our outgoing Community Fundraiser to raise our profile amongst our neighbours. 

You will provide outstanding relationship management and donor care to supporters, ensuring they are recognised and thanked for their contribution. Additionally, you will develop and deliver fundraising operational plans, helping to create fundraising materials that encourage and support fundraising potential.

About You

To be considered as our Fundraising Manager, you will need: 

• Experience increasing fundraising income from individuals and achieving income targets 
• Experience of the effective stewardship of charity donors 
• Project planning and management experience 
• Experience managing and hitting budgets 
• Knowledge of fundraising good practice 
• An excellent understanding of donor stewardship and relationship management 

Please note, this role will be offered to the successful candidate subject to two satisfactory references, an enhanced DBS check and providing evidence of the right to work in the UK. 

We actively encourage applications from people from minoritised ethnic communities and with lived experience of a learning disability and/or autism. This is because we believe our staff should reflect the diversity of our student body wherever possible in order to provide the best possible service. 

How to apply 

Please send us your CV and a cover letter. In your letter, please tell us: 

• What attributes would an effective and successful Individual Giving Fundraiser have at a charity like Share? 
• What would be your top three priorities for growing individual giving at Share? 
• Who would be your key allies within Share to grow our individual fundraising? 

If you would like to have a chat about the role or visit us prior to applying, please contact a member of the HR team. 

We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment, and if you make it to the interview stage, some questions will be sent in advance. All disabled applicants who meet the minimum criteria will be offered an interview. 

This job is subject to two satisfactory references, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us. 

We look forward to receiving your application. 

Looking for the next step in your fundraising career? Join our friendly team and help make things better for patients and their families at UHCW.

UHCW Charity funds projects outside of the NHS budget, from tiny gel pillows to support premature babies' heads, to world leading research into lung cancer. If you're ready to make a difference, UHCW Charity needs your expertise to join our expanding team.

Based in Coventry, you will manage a growing team to raise funds across our hospital sites. This will include event management, corporate and community networking and working with teams across the Trust.

This is your chance to make a difference, whilst being fully supported as you develop your career with us. 

Position: Fundraising Manager

Responsible to: Charity Director

Location: UHCW Charity, Main Reception CV2 2DX, Coventry

Hours: 37.5 hours per week (full-time)

Salary: £36,000 - 45,000 depending on experience

Annual leave and benefits:

• 35 days annual leave (including bank holidays)

• Company pension scheme with matched contributions of up to 7%

How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and covering letter outlining how you meet the Person Specification and Job Description.

First-round interviews will take place on November 6th 2024.

Closing date: 1st November 2024.

Fundraising Supporter Development Coordinator

About the role

CUF equips people and churches to build just and flourishing communities where they live, so everyone across England can access support when they need it most.

Our fundraising team is a valued part of this, and as our supporter development coordinator, you will coordinate campaigns, direct marketing appeals and other supporter communications, using fundraising best practice, to maximise Church Urban Fund’s income for all components of individual and church giving. This role will report to the Head of Fundraising and Communications.

Job Description

Location: Hybrid: Office base is in London with expectation for a minimum of one day per week in the office (The Foundry, 17 Oval Way, Vauxhall, London, SE11 5RR)

Contract: Permanent

Hours: 35 hours per week (flexible working arrangements considered)

Salary: £32,000 – £35,000 depending on experience.

Annual Leave: 22 days + 3 CUF discretionary days + Bank Holidays per annum.

Key Responsibilities

Instigate and undertake activities in the following key areas:

· Recruiting new individual supporters through on- and off-line channels, and by identifying prospects from within CUF’s connected audiences;

· Increasing lifetime support from existing individual givers through appeals, feedback pieces, and other engagement mechanisms;

· Being responsible for income and expenditure, including analysis of results and insight about data trends and ROI

How to apply:

For an informal chat about this role or for more information, please contact our Head of Fundraising and Communications, Kate Mulkern.

To apply, firstly please download and read our job pack on the careers page of our website. Then email an up-to-date CV and covering letter, outlining how your skills and experience fit the role profile’s responsibilities

Please note we will not consider CVs without a covering letter.

Closing date: 9:00am Monday 2nd December 2024 with interviews on Wednesday 11th December 2024 (in London)

Church Urban Fund is an equal opportunity employer and values diversity.

About the role:

We understand that a spinal cord injury can be devastating, but we believe it shouldn’t prevent anyone from getting the most out of life. And we’re here to help make sure that can happen through our range of services that are designed by, and delivered for people affected by spinal cord injury.

As our Services Manager, you will oversee some of our most impactful delivery, including our Courses service, Vocation service, Digital services, and our award winning Mentoring service. You’ll be just as comfortable working alongside the team to problem solve as you are working with the leadership team on our business plans and budget management.

Reporting to the Head of Services and working with the Outreach & Engagement Manager, you will play a key role in the services leadership team.

You will be naturally driven to achieve the best outcomes for people affected by spinal cord injury. Above all, you will be passionate about being able to demonstrate the impact of what we do, and you will see for yourself how Back Up quite literally transforms lives every day.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing dedicated services to children and young people. 

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Guaranteed Interview Scheme

As a ‘Disability Confident’ employer we are committed to the inclusion of candidates and employees with disabilities. If you have a disability and meet the minimum criteria of the role, set out as essential criteria in the job description, we will invite you to interview. Please let us know if you would qualify and want to take advantage of this scheme by emailing: recruitment @ backuptrust . org . uk.

Don’t meet every single requirement? 

At Back Up we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles at Back Up.

Location:

There is flexibility around working location either home-working or office based (Wandsworth). Home based staff will be required to make regular visits to the Back Up office in Wandsworth, London and surrounding area.

About the role

Resuscitation Council UK’s (RCUK) Communications and Engagement team delivers creative communications and authentic engagement activities that support the organisation’s vision to ensure that everyone in the UK has the skills they need to save a life and receive appropriate resuscitation.

Our audiences include health and social care professionals, members of the public, charities, professional bodies and associations, UK policymakers and campaigning groups.

We are looking for a creative self-starter with a passion for digital marketing and skilled in community management. 

You need to be a motivated and enthusiastic marketer who is comfortable working on impactful campaigns which have a wide and diverse reach. You should be confident bringing healthcare-related stories to life through different digital channels. You should also take a hands-on approach to all areas of marketing and understand the nuances, advantages and shortcomings of using different platforms.

You will be responsible for delivering outputs from our social media as well as leading on our email communications. You will analyse and evaluate the results of these campaigns and use insights to drive development, with support from the Digital Media and Marketing Manager.

Led by the Digital Media and Marketing Manager, you will also produce website content, support on paid advertising and creation of branded merchandise.

Digital marketing plays a key role in our ability to raise awareness for, and build the profile of, Resuscitation Council UK, our guidelines, courses, and standards. Working with other members of the Communications and Engagement team, you will support on digital aspects of campaigns and initiatives to further public awareness of cardiopulmonary resuscitation, defibrillation and support for survivors.

The post holder will work closely with all members of the Communications and Engagement, Governance, Operations, Clinical and Service Development departments and build strong relationships with the wider resuscitation community. Equality, diversity and inclusion will be important principles considered in all elements of work.

Main responsibilities and duties

Website, SEO & PPC

• Write/produce, build and publish content for the RCUK website, including articles, features, statements and updates, ensuring diversity and inclusion is considered in everything we do.
• Ensure all content, imagery or files uploaded to the website are of an optimal file size and comply with accessibility guidance e.g., alt text, descriptive links.
• Support the Digital Media and Marketing Manager to deliver the SEO priorities for the organisation and increase RCUK’s reach. 
• Use insight (e.g., Google Analytics, Google Search Console, Crazy Egg, surveys etc) to identify content gaps and opportunities for website improvements in line with user requirements.

Campaigns

• Support the communications and engagement team to deliver on key integrated campaigns across the year. 
• Support on the delivery of marketing and communications strategies for core RCUK products: including generating sales for commercial products such as e-Lifesaver and paid events such as conferences through digital marketing and direct communications.
• Support the Media and Campaigns team with asset creation and amplify media opportunities via our digital channels 
• Support the Policy and Public Affairs team with uploading policy briefings and maintaining resource repositories 
• Identify hooks and opportunities to promote RCUK’s work and increase digital engagement.

Email Marketing

• Project manage the delivery of email marketing communications in line with the organisation’s aims and objectives to engage our core audience with RCUK’s work.
• Support on the delivery of our annual BAU email communications calendar. 
• Evaluate the impact of RCUK emails activity, through regular analysis of emails sent, and use this insight to get a better understanding of how audiences are engaging with our email content and to continually improve email communications
• Ensure all emails are sent in line with General Data Protection Regulation (or GDPR).
• Support the development of a new email strategy to support business growth (e.g. e-Lifesaver prospects through sales journey) and audience segmentation. 

Social media

• Create, curate and share high quality social media content using a range of different and innovative formats. 
• Monitor RCUK’s social media portfolio and identify opportunities for RCUK expansion onto other social media platforms in line with organisational objectives and where the audiences we are trying to reach are. 
• Respond to comments across our social media channels and build support within our online community through engaging in conversations. Answer queries (liaising with other teams as required) and escalate any reputational issues to the Digital Media and Marketing Manager. 
• Identify opportunities and content for paid campaigns.
• Work with the Digital Media and Marketing Manager to evaluate the impact of organic and paid social media activity through monthly reporting and analysis of larger initiatives and campaigns.

Other

• Champion RCUK brand and style guidelines to ensure RCUK communications are consistent across all comms channels. 
• Use Canva/Adobe suite to design BAU social media graphics and toolkits for campaigns.
• Ensure our content is accessible and reflects the diverse resuscitation community and society as a whole. 
• Represent and promote the organisation and its products at internal and external events that RCUK is exhibiting at. 
• Manage the Communications inbox on a rota basis with the Media and Campaigns Officer & Policy and Public Affairs Officer.
• There is an occasional need for weekend/evening working and time off in lieu is granted in line with our time off in lieu policy.
• Support writing creative briefs for external design agency. 

How to apply

Please email your CV, covering letter and Equality & Diversity monitoring form to us with 'Digital Media and Marketing Officer' in the subject line.

The closing date for applications is 17:00 Monday 18 November 2024.

Interviews for this role will take place Thursday 28 November 2024.

Please note: We reserve the right to close this advert early if enough suitable applicants apply.

Applicants must have the right to work in the UK. Sponsorship is not available.

We are hiring!  VIN has been awarded just under £550,000 over a 3-year period starting July 2024, to embed volunteering at a system and strategic level within the ICS (integrated care system) in Northamptonshire. This has been funded by the Volunteering for Health partnership consisting of CW+, NHS Charities Together and NHSE. We are calling this project Northamptonshire Health & Care Volunteering.

We are now looking for a Project Manager who will be central to the successful delivery of the project and its outcomes.  Their main role is to be a central point of contact for all in the delivery of the project, and to take the lead in developing our strategic approach to volunteering within the Integrated Care System (ICS) across West and North Northamptonshire and diversifying our volunteer workforce.

Ideally our perfect candidate will have volunteer management experience, experience within the voluntary or health sectors including a basic knowledge of the Integrated Care System, and experience of successful project management, financial planning and management.

Operation Smile is a global nonprofit specialising in cleft surgery and care. We provide medical training, education and mentorship to surgical teams around the world, along with expertise, research and care through our staff and volunteers, working alongside local governments, nonprofits and health systems.

Join Operation Smile UK as our Senior Acquisition Manager and make a difference in the lives of children. We're searching for a fundraising professional with experience in acquiring new donors through a variety of fundraising channels including Door to Door (F2F), digital fundraising, DRTV, cold mailing and door drops. You'll be responsible for managing a £2.4 million budget and developing innovative strategies to increase individual cash and regular giving support.

Key Responsibilities

• Manage and drive recruitment of regular givers and cash givers to grow income and supporter volumes, in a multi-channel programme including Door to Door (F2F), digital fundraising channels, DRTV, cold mailing and door drops.
• Manage relationships with agency partners executing acquisition campaigns on behalf of Operation Smile UK for the betterment of the acquisition programme.
• Lead and execute our door to door (F2F) programme with the goal of expanding this form of acquisition fundraising over the coming years.
• Conduct a comprehensive evaluation of OSUK's digital acquisition fundraising program, including the performance of current agencies and consultants. Develop strategic recommendations and a future-focused plan that leverages the expertise of existing or new external partners.
• Full campaign management and execution in line with prescribed deadlines. This includes briefing agencies, sourcing content, managing data, copy development, proofing, briefing stakeholders, training agents, developing campaign analysis and reporting, managing costs and invoice processing.
• Monitor and report on budgets and assist in building future expenditure and income targets. Work as part of the Individual Giving team to reach strategic targets.
• Work closely with the Communications & Digital team, and Individual Giving team to ensure campaigns are in line with brand standards and integrated seamlessly with supporter retention.
• Work closely with the Individual Giving team to constantly refine the newly introduced ‘welcome programme’ aimed at transitioning new donors to retained donors and improving retention rate.
• To work closely with the Senior Database Manager and agency partners to review direct marketing acquisition campaigns and ensure that information is used to maximise income for future campaigns.
• Collaborate with the Senior Database Manager to develop and implement essential Power BI dashboards. Proactively request ad-hoc data analysis to track key acquisition metrics and inform strategic decision-making.
• Introduce new acquisition channels and develop existing ones within KPIs to manage risk and keep fundraising up-to-date within evolving channels.
• To ensure that campaigns are where possible integrated or co-ordinated thematically, creatively and/or by target audience to maximise impact.
• To lead in the training of external agencies, effectively communicating the work of Operation Smile to key representatives.
• Travel to meetings in the UK and overseas where necessary.

Staff Benefits

• Hybrid Working (1-2 days per week at the UK Office if you are based in Greater London or 2 days per month if you are further afield)
• Season Ticket Loan
• 1-day additional holiday each year to a maximum of 30 days annual leave
• Additional days off over the Christmas period
• Cycle to Work Scheme
• Enhanced maternity and sick pay benefits, subject to length of service
• 6.1% employer pension contribution
• Access to the Employee Assistance Programme, a confidential employee benefit designed to help you deal with personal and professional problems that could be affecting your home life or work life, health, and general well-being. The EAP service provides a complete support network that offers expert advice and compassionate guidance 24/7, covering a wide range of issues. 

Application Process

Submit your CV for review and we will be interviewing candidates at the latter end of November (dates to be confirmed), with first interviews held in person at our UK office.

The full job description and person specification is provided as a PDF with this job advert.

Note: The deadline for applications has been extended until 30 November.

The Catalyst Collective is an innovative and rapidly growing non-profit organisation. Since our pilot programme launched in January 2021, we have expanded significantly. As we enter our fourth year of operation, we are seeking an organised and proactive Programme Manager to play a pivotal role in driving our growth and ensuring the successful delivery of our mentoring programmes.

The Programme Manager will work closely with the Programme Director to lead and manage key components of our mentoring programme. This includes building strong relationships with mentors, mentees, and partner schools, as well as coordinating training, enrichment activities, and programme delivery. The ideal candidate will have excellent organisational skills, a passion for empowering young Black women, and the ability to foster a supportive and inclusive environment.

Key Responsibilities: 

Mentee Recruitment and Induction

• Work closely with partner schools to finalise mentee cohorts.
• Visit schools to deliver induction sessions familiarising mentees with the programme.
• Lead mentor-matching sessions with support from Mentoring Coordinators.

Mentor Training and Onboarding

• Develop and deliver training sessions for mentors.
• Collaborate with the Recruitment Coordinator to ensure a diverse mentor pool.
• Support mentors to maximise the impact of their relationships.

Mentor Coordination

• Support a cohort of up to 30 mentoring pairs.
• Conduct monthly check-ins with each mentor.
• Facilitate mid and end-of-year reviews for mentoring pairs.

Enrichment Delivery and Planning

• Plan and deliver enrichment activities like career trips and work experience days.
• Evaluate the impact of enrichment activities and gather feedback.
• Collaborate with partners and vendors for enrichment events.

School Liaison

• Serve as the primary contact for partner schools.
• Regularly update schools on programme developments and mentee progress.

Safeguarding

• Act as a point of contact for safeguarding matters.
• Maintain accurate safeguarding records and ensure confidentiality.

Communications

• Produce a monthly mentor newsletter.
• Contribute to social media content.

Reporting

• Support the Programme Director in preparing updates for the Advisory Board and funders.
• Produce the End-of-year report showcasing the programme’s achievements.

Administration

• Review and approve in-person mentoring meeting requests.
• Conduct risk assessments.

Staff Management

• Line manage Mentoring Coordinators and the Programme Assistant.
• Provide task management to other team members as required.

Person Specification:

Essential Experience and Skills

• Proven experience in programme management, education, charity work, or volunteering.
• Strong interpersonal skills with the ability to build relationships with diverse stakeholders, including young people, schools, and professionals.
• Excellent communication skills, both written and verbal, with the ability to present to groups.
• Strong organisational skills with the ability to multitask and manage competing priorities.
• Proficiency in IT tools and platforms, including Google Workspace, Zoom, and project management software.

Essential Knowledge

• Understanding of mentoring or coaching practices, especially for young people.
• Knowledge of safeguarding practices and procedures.
• Awareness of issues facing young Black women in education and employment.

Essential Personal Attributes

• Passionate about tackling educational and employment disadvantage.
• Organised, proactive, and able to work independently.
• Effective time management skills.

Other Requirements

• A clean enhanced DBS check (The Catalyst will carry this out).
• The right to work in the UK.
• Flexibility to travel to partner schools in London.

Desirable

• Previous experience in mentoring, coaching, education, charity work, or volunteering.
• A university degree or equivalent experience.
• Knowledge/experience of working or volunteering in schools or the education sector.
• An understanding of the non-profit sector.