Communications Jobs
In this multi-faceted essential role, you will be the first point of contact for our supporters and provide high-quality customer service and support, from handling enquiries through to resolution, processing income donations, sending out donation thank you letters and supporter materials, all in a professional manner.
It is an exciting time to join King’s College Hospital Charity and the Fundraising and Communications Team to support our innovative and ambitious fundraising targets. We recently had our biggest ever team at the 2024 London Landmarks Half Marathon, with 96 runners representing Team King’s and over £85,000 raised for our hospitals. The Great Hospital Hike, our flagship fundraising event, also raised over £160,000 for our hospitals, with our supporters walking the 18-mile route from King’s College Hospital in Denmark Hill to the Princess Royal University Hospital in Bromley.
The Supporter Services Assistant is often the first point of contact at the charity for supporters - handling enquiries, processing income, sending out donation thank you letters and supporter materials and mass postal mailings, where required. You will combine excellent supporter care and customer service with administrative efficiency and attention to detail to ensure that the supporter experience is smooth and positive from start to finish. You'll be skilled at listening and responding to queries appropriately, both over the telephone, via email and letter.
You will use the Access Charity Customer Relationship Management (CRM) database to make sure all supporter information is recorded consistently, kept up to date and maintained in accordance with database management procedures. You will work closely with the Database Manager and Senior Fundraising Operations Officer to highlight opportunities for improvements to processes and procedures.
Key Responsibilities:
- To give supporters a positive, consistent experience in all their interactions with the Charity, especially in response to enquiries, income handling and donor thanking.
- To ensure that income is recorded accurately and promptly on the CRM database to enable the Finance team to reconcile and correctly allocate income, and the Fundraising team to have financial oversight of their fundraising activities.
- To ensure that supporter records on the CRM database are kept up to date, adding enquiry responses, donation correspondence and amending records where requested by either the supporter, members of the Fundraising & Communications team or wider charity colleagues.
We are a friendly team, committed to a diverse and inclusive culture and welcome applications from individuals of all backgrounds and identities. We offer a collaborative working environment with bespoke learning opportunities, 25 days holiday plus the bank holidays, and various employee benefits to help you balance your work and life.
Please review the job pack for full details on the role. We want to hear from if you are interested in helping us make a difference in our communities, possess the skills and experience outlined in the job pack and our values resonate with you.
The client requests no contact from agencies or media sales.
Delight is a leading arts-based learning charity that uses the joy of the arts to create magic in learning. We support schools in closing the opportunity and attainment gap for children affected by disadvantage and those with additional needs.
Delight is looking for an enthusiastic and experienced person to lead with onboarding new schools, stewarding relationships with current schools and to lead on a marketing and communications strategy. You will have a strong ability to achieve growth targets and excellent research skills to identify relevant growth opportunities to help Delight increase our reach in primary schools across Croydon, Surrey and Hampshire. You’ll have a solid marketing background with excellent copywriting skills and the insight to take Delight to the next level of marketing presence and growth. This is a new position within the Delight team and provides an excellent opportunity for someone to play a pivotal role in Delight’s development.
The client requests no contact from agencies or media sales.
£32,000 per annum
Fixed term – 3 months
Part home/Part office (London) based
Immediate start preferred
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Proposition Development Executive and be part of a high-performing, fast paced team that produces bespoke communications to engage and steward existing and potential supporters in UNICEF’s work for children.
The Proposition Development Executive collaborates with in-house programme specialists and fundraising colleagues, to develop compelling funding propositions and impact reports which both meet the needs of the supporter and are aligned with UNICEF UK’s global priorities and strategic goals.
You will need to demonstrate experience of building winning propositions to engage a specific audience, evidence of effective collaboration, and an ability to produce visually compelling and factually accurate content.
Act now and visit the website via the apply button to apply online.
Closing date: 5pm, Monday 5 August 2024.
Interview date: Thursday 15/Friday 16 August 2024 via video conferencing (MS Teams). Selection process may also involve a written exercise.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
We have an exciting opportunity for a Supporter Relations Officer to join our team, based at one of our 23 rehoming centres. The Role of the Supporter Relations Officer is primarily to promote the work of Dogs Trust to key audience groups. They provide first-class customer care for all Dogs Trust supporters, but particularly potential and existing legacy pledgers.
About this job:
As Supporter Relations Officer, you’ll:
- Promote the work of Dogs Trust to key audience groups in their catchment area and to support them accordingly.
- Provide a vital link to the community, stewarding supporters wherever they may be on their Dogs Trust journey by handling local supporter legacy and Canine Care Card enquiries, as well as in memory donations.
- Spending time in the community, visiting local businesses and people, as well as organising community talks to relevant audience groups.
- Organise supporter events and tours at the rehoming centres throughout the year.
- Organise and attend events with the Dogs Trust Village.
About you:
The successful candidate will have experience in a public facing role and a passion and commitment to the work and aims of Dogs Trust. They will be a strong communicator with excellent interpersonal and organisational skills and the ability to develop and prioritise their own workload, working well under pressure and to deadlines.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About the team:
The Individual Giving department is part of the Fundraising and Marketing directorate and brings in approximately £88m per annum through regular giving, one off gifts, prize-led fundraising, community and events and legacy and in memory. They report to Regional Supporter Relations Managers and, ultimately, the Head of Community Supporter Experiences.
What you need to know:
As the role is primarily customer-facing, the SRO is based at the rehoming centre. However, they spend a portion of their time in local communities. This role involves frequent travel, both locally and across the UK, including some overnight stays, as well as weekend and evening work. A full UK manual driving licence is essential. Working days for this role are Thursday and Friday
We love Dogs, do you? Would you like to work for Dogs Trust, the UK’s largest dog welfare charity?
We have an exciting opportunity for a Supporter Relations Officer to join our team, based at one of our 23 rehoming centres. The Role of the Supporter Relations Officer is primarily to promote the work of Dogs Trust to key audience groups. They provide first-class customer care for all Dogs Trust supporters, but particularly potential and existing legacy pledgers.
About this job:
As Supporter Relations Officer, you’ll:
- Promote the work of Dogs Trust to key audience groups in their catchment area and to support them accordingly.
- Provide a vital link to the community, stewarding supporters wherever they may be on their Dogs Trust journey by handling local supporter legacy and Canine Care Card enquiries, as well as in memory donations.
- Spending time in the community, visiting local businesses and people, as well as organising community talks to relevant audience groups.
- Organise supporter events and tours at the rehoming centres throughout the year.
- Organise and attend events with the Dogs Trust Village.
About you:
The successful candidate will have experience in a public facing role and a passion and commitment to the work and aims of Dogs Trust. They will be a strong communicator with excellent interpersonal and organisational skills and the ability to develop and prioritise their own workload, working well under pressure and to deadlines.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About the team:
The Individual Giving department is part of the Fundraising and Marketing directorate and brings in approximately £88m per annum through regular giving, one off gifts, prize-led fundraising, community and events and legacy and in memory. They report to Regional Supporter Relations Managers and, ultimately, the Head of Community Supporter Experiences.
What you need to know:
As the role is primarily customer-facing, the SRO is based at the rehoming centre. However, they spend a portion of their time in local communities. This role involves frequent travel, both locally and across the UK, including some overnight stays, as well as weekend and evening work. A full UK manual driving licence is essential. Please note that working days for this role are Monday and Tuesday.
Media and Comms Manager
Do you want to make life better for LGBT+ victims and survivors of abuse?
Galop, the UK’s LGBT+ anti-abuse charity, is seeking a Comms Manager who is passionate about improving life for the LGBT+ community in the UK.
Founded in 1982, Galop has been championing the needs and safety of the LGBT+ community for 40 years. Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.
We run a National Abuse & Violence Helpline, which brings together our four national support helplines for LGBT+ victims and survivors of: domestic abuse; hate crime; rape and sexual abuse; and so-called “conversion therapy”. We provide longer-term support to thousands of LGBT+ victims and survivors of abuse through our advocacy and therapeutic services. We are person-centred, empowerment-based, and trauma-informed – meaning our focus is always on helping our clients decide what is best for them, and then supporting them through their journey.
We use what we learn through working on the frontlines with clients to work on national and local policy change, to improve outcomes for LGBT+ victims and survivors of abuse and violence. We build evidence through key pieces of research around LGBT+ people’s experiences of abuse and violence. We push for legislative change, improved statutory guidance for victims, and better understanding of the needs of LGBT+ people around the country.
About the Comms Manager
The Comms Manager is a strategic, hands-on and varied role that reports into our Head of Fundraising and Comms. You will play a pivotal part in helping Galop to reach our community, increase engagement amongst our supporters and amplify the voices of LGBT+ abuse and violence victims.
You will be our first point of contact with the press and media, and lead on drafting statements, providing quotes, arranging media and briefing the CEO for any external appearances.
You will have responsibility and oversight of our social media channels and website content, working closely with key stakeholders across our fundraising, frontline and senior management teams to meet the needs of the charity and create content which resonates with our audience.
You will work with and support the CEO and Head of Fundraising and Comms to drive internal comms as Galop grows. You will also be responsible for co-creating, planning and delivering an annual communications plan for the organisation with the senior leadership team, ensuring an effective and consistent voice in both our proactive and reactive comms work.
The need for Galop’s work has grown in recent years, and this is an exciting time to join our ambitious team and help shape our charity’s future. Due to the nature of the role, in cases of emergencies or urgent external situations, weekend or evening work may occasionally be required.
Location: Hybrid – with travel to Galop’s offices in central London required two days a week.
Hours: Full Time (35 hours per week)
Contract: Permanent
Salary: £37,986.35 - £39,968.77 including inner London Weighting of £4,129.42 which is available to staff who live in London and/or work from the Galop building in central London
Closing Date: Applications should be submitted by 11:59pm on July 28th 2024.
First round interviews will be held on week beginning August 5th 2024.
REF-215 257
Peatland Programme Communications and Engagement Lead
Salary: £31,500 per annum (£25,200 pro rata for 0.8 FTE)
Location: Newark- fully remote with occasional travel to Newark and rest of UK
Full Time: 35 hours per week (1.0 FTE) or 28 hours per week (0.8 FTE)
Permanent
Closing date for applications: 28 July 2024
First Interview: 6 August 2024
Second Interview: 12 August 2024
About You
The successful candidate will be employed by the IUCN UK Peatland Programme’s host organisation, The Royal Society of Wildlife Trusts. The new team member will be pivotal in the delivery of the Peatland Programme’s objectives to champion peatland values. They will have the level of knowledge and experience to drive forward and promote peatland restoration in the UK and be able to advocate the multiple benefits of peatlands through partnerships, strong science, sound policy and effective practice, and communication.
They are looking for an enthusiastic and motivated Communications and Engagement Lead to drive and deliver the IUCN UK Peatland Programme’s communications activity to promote the benefits of healthy peatlands to a national audience. This will be done primarily through establishing and maintaining good relationships with external contacts and partners and using these networks to identify opportunities and to build the Programme’s reach. You will lead the production of communications materials through design and appropriate messaging, assist their advocacy work, and plan and deliver events such as online workshops and their annual conference.
They are looking for someone who is passionate about communicating peatlands to a wide audience and is creative and proactive in their approach. The peatland agenda has expanded exponentially over the last 10 years and you will need to be an excellent team player and networker to capture what is happening and communicate this to multiple partners and stakeholders. The Communications and Engagement Lead post is a standalone communications post within a small team (9 people) and your ability to quickly develop good relationships with partner organisations will be critical to your success in the role.
You will be lead on the delivery of the communications strand of the Peatland Programme’s activity. You should have experience of designing publications, creating digital content, newsletters, running stakeholder events and managing social media accounts. You will support the wider Peatland Programme team in networking, identifying opportunities for collaboration, as well as in the production of resources such as briefings and web content.
About our client
Our host organization are a federated movement of 46 charities, supported by a central charity, the Royal Society of Wildlife Trusts. Together they have 870,000 members, 38,000 volunteers and 3,400 staff across the UK. They are at an exciting moment in their 110-year history, with the development of an ambitious new strategy, setting out a vision of nature in recovery, with abundant, diverse wildlife and natural processes creating wilder landscapes where people and nature thrive.
The Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst they are passionate in promoting their aims, they are not judgemental and are inclusive. They want their people to be as diverse as nature, so they particularly encourage applications from people who are underrepresented within their sector, including people from minority backgrounds and people with disabilities. They are committed to creating a movement that recognises and truly values individual differences and identities.
Our client take Safeguarding responsibilities extremely seriously. Please check their commitment statement to find out more.
As a Disability Confident employer, they are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let them know if you require any adjustments to make their recruitment process more accessible.
This role may be subject to a DBS check.
The Role
The Law Society of England and Wales is looking to recruit an experienced Member Engagement Manager to join our Membership Engagement & Services Team. Working in collaboration with internal and external stakeholders, the role will be responsible for developing and co-ordinating the delivery of tailored membership services and engagement programmes that deliver increased awareness, take-up and satisfaction with the member offer. The successful candidate will also be responsible for identifying and developing ways to improve members' experiences and needs via our products and services.
What we're looking for
You will have proven experience of researching, analysing and acting on information about market and customer needs and issues to design and improve client / membership services and experiences. You will have substantial experience with producing a range of varied high-quality content and engagement programmes including leading the design and delivery of seminars, webinars, short videos, e-newsletters and other written materials and communications to large groups of clients / members. You will have excellent written and communication skills.
You will have a lot of intellectual curiosity and possess a growth mindset, can do attitude and collaborative approach. You will also have excellent project management and prioritisation skills. Individuals with strategic grasp, attention to detail and commercial understanding will excel in the role.
You will also have exceptional interpersonal and stakeholder engagement and influencing skills, in particular managing groups of stakeholders to deliver against a common goal.
Having an understanding of lawyers and having worked in legal practice is desirable.
What's in it for you
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong and collegiate membership engagement team and a brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
The role is office-based though we embrace hybrid working. We currently work to a team charter where we work together from the office two days per week or more as needed. There is a generous flexible benefits package, a friendly and supportive working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
If you would like to have an informal discussion about the role, please contact Valeria Mancheva on
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working within the Engagement & Communications team, you will contribute to the success of fundraising at Cruelty Free International and its affiliated group of companies’. Using your knowledge and expertise, you will work to increase our individual giving income by being responsible for in-house fulfilment and response handling for our direct mail appeals.
This is an exciting new role, contributing to the development and implementation of our new income generation strategy. Reporting to the Fundraising Manager, this role will work closely with colleagues across the organisation including those in PR, marketing, data, and finance to deliver engaging communications to our offline audience.
Working alongside the Fundraising Manager you will use your excellent copywriting and creative skills to develop fundraising appeals for the organisation that inspire our donors to contribute financially to our organisation.
Working closely with our data and administration teams you will maintain effective response handling, ensuring donations are processed in line with best practice guidelines, donors are thanked promptly and supporter records on our CRM are maintained and updated.
Between mass mailings you will work closely with the wider engagement and communications team to deliver outward-bound communications tasks, such as ongoing targeted telephone fundraising campaigns, calling potential and existing supporters to acquire new donors and reactivate lapsed donors. Using your excellent communication skills to increase engagement, income and drive long-term relationships.
You will have excellent time management skills and be an enthusiastic self-starter with a hands-on approach, capable of working independently or as part of a multi-disciplined team. Your fundraising knowledge and experience will help advance animal protection on the international stage.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of Role:
The ICT Officer will provide the first line technical support and ensures smooth ICT operations across the organisation. The role encompasses troubleshooting hardware/software and network issues, whilst managing devices via Microsoft Intune and maintaining Office 365 applications. Additionally, the ICT Officer is responsible for setting up and maintaining meeting room equipment, managing IT assets and ensuring security compliance. This hands-on position requires regular presence in the office to support the organisation’s ICT needs.
About the Role:
- Provide first-line technical support to end-users.
- Troubleshoot and resolve hardware, software and networking issues
- Respond to and resolve staff queries in a timely manner
- Ensure devices are up to dates, particularly with security patches and updates in the security centre.
- Assist in settings up and configuring PCs, monitors and other hardware.
- Manage office 365 applications and the admin centre.
About You:
To be successful in this role, you will need:
- Educated to Bachelor’s degree level.
- Proven experience in a similar help desk or IT support role.
- Proficiency in managing devices using Microsoft Intune.
- Strong knowledge of Office 365 applications and the admin centre.
- Good interpersonal and communication skills and ability to liaise effectively with people at various levels.
- Good team work skills with the ability to work with different and sometime conflicting agendas.
Why you should Apply:
We are looking for someone who is passionate about helping others, enjoys problem-solving, and are looking for a role where you can make a real impact and growth. As an ICT Officer at Muslim Aid, you will ensure the smooth operation of our ICT systems and support our mission to make a positive impact. Provide first-line technical support, help overcome IT challenges, and achieve our strategic priorities. Join us and be part of a team dedicated to making a real difference through your expertise in ICT.
Benefits you will enjoy working for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
About the role:
We understand that a spinal cord injury can be devastating, but we believe it shouldn’t prevent anyone from getting the most out of life. And we’re here to help make sure that can happen. We provide a range of services for people affected by spinal cord injury, and this provides us with a unique insight into the issues they face in their day-to-day lives.
The Digital Marketing Coordinator is a new role, that sits in a newly established Communications and Marketing team. Our organisation is growing, and we now need to step up our game in how we deliver our digital communications to our many different audiences.
It is a fantastic role for someone who enjoys both creative digital communications and analytics and metrics.
This is an exciting time to join Back Up and a real opportunity for the Digital Marketing Coordinator to use their creativity, passion, innovation, and experience to help us reach and engage more people through digital communications and to help shape the team.
About us:
At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.
Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.
In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.
How to apply
Please apply by emailing recruitment @ backuptrust . org . uk by midnight on Sunday 4th August with:
· A CV with salary information for your most recent post and two referees, one of whom should be your present or most recent employer. We will contact them after interview.
· A (maximum) two side A4 supporting statement, saying why you want the job and explaining how you fit the person specification. This statement is crucial; CVs alone will not be accepted. We will acknowledge receipt of your application, and then let you know if you are to be invited to interview.
· A completed equal opportunities form (this is optional).
Interviews will be held during w/c 19 August. If you are not available then, please indicate this when you apply.
We welcome all questions about the role, please email Liz @ backuptrust . org . uk find out more information.
We will acknowledge receipt of your application, and then let you know if you will be invited to interview.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.
![Untitled-design-41.png](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/untitled_design_41_2024_07_02_04_34_42_pm.png)
![449775695_911480084354866_7575434613846858642_n.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/449775695_911480084354866_7575434613846858642_n_2024_07_02_04_34_42_pm.jpg)
![448739751_906637881505753_3020876396759889429_n.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/448739751_906637881505753_3020876396759889429_n_2024_07_02_04_34_42_pm.jpg)
![Untitled-1150-×-460px-1150x460.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/untitled_1150_460px_1150x460_2024_07_02_04_34_43_pm.jpg)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus.
Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We have three clinics, King’s Cross, Brockley and High Wycombe, and we are currently setting up a forth clinic in Redbridge. Each clinic is a local CIO which runs in partnership with Growing Hope and the local church. We have worked with over 700 children, young people, parents, carers and siblings since we launched. As a national charity Growing Hope has trained over 1000 professionals & parents. We are continuing to expand, with the set-up of further local clinics on the horizon.
Growing Hope seeks a highly-motivated and experienced Director of Growth who is passionate about our mission. This position offers an exciting opportunity to lead and develop our Fundraising, Communications, Marketing and Clinic Growth functions. This will provide support for Growing Hope to continue making a tangible difference in the world and ensure the charity’s long-term sustainability and growth. We are looking for candidates who are committed to Growing Hope’s vision and values and can demonstrate these both within their interview and as they complete their job role. The Growing Hope values are as follows:
Hope - We believe Jesus brings hope to children, young people and families, even in the most difficult situations, and that underpins everything we do.
Community - We are accepting of all and want everyone to know they are seen, heard and belong.
Courage - We are brave, choosing honesty over comfort, and tackling problems because we want to change lives.
Innovation - We are innovative, flexible and creative in our approach, always aiming for excellence.
Generosity - We look out for others and share our time, encouragement, finances and skills.
This role will report to the CEO of the charity and will work closely as part of the Senior Leadership team. The Director of Growth will have oversight of Fundraising, Communications, Marketing and Clinic Growth within the charity. This will involve line management of the Fundraising Manager who oversees a small team including a Communications Officer (1.0FTE), Design and Campaigns Officer (0.6FTE) and Supporter Engagement Officer (0.6FTE). The charity has a vision to champion accessibility UK wide and to set up twenty clinics in partnership with local churches by 2030, there’s a current pipeline in progress to achieve this. As the charity grows we want to ensure that we have strong financial strategy and growth plans which enable us to achieve our vision. As a small charity, the role will require balancing practical tasks with strategic planning and management. The role will be based in King’s Cross with occasional events outside of the office. We envisage the focus of the role to be split with a 40% focus on income generation, 20% on Clinic Growth and 20% on brand, marketing and PR, all aspects of the role will include leadership and management.
Main Duties and Responsibilities
Duties and responsibilities will be discussed and developed as the charity continues to grow, but will include:
Leadership and Management:
- Working as part of the Senior Leadership team to strategically support the running of the charity.
- Providing line management for the Fundraising Manager, Executive Assistant and other potential members of the team as the charity grows.
- Leading and participating in prayer and worship with the team in line with Growing Hope’s Christian values.
- Ownership of income raising of £710,000 for the national charity with a view to growth each year. In addition to this an income of approximately £100,000 for each local clinic and ensuring that income targets are met across the national and local charities.
Fundraising Strategy & Finance:
- Lead the development and execution of long-term financial plans in close alignment with the charity’s strategic goals from a Fundraising perspective.
- Reporting monthly to the Growing Hope senior team and trustee board on income, forecasts and plans to hit income targets.
- Manging the fundraising, marketing and communications budget lines.
- Oversee the process of forecasting and planning income for analysis of the leadership team and Board of Trustees.
- Support fundraising strategy development and long term planning for growth.
- Explore and implement strategies for ensuring best use of charitable funds, and maintaining financial sustainability.
- Explore and implement innovative strategies to ensure that Growing Hope are raising funds as effectively as possible at both a national and a local level.
Marketing and Communication:
- Overseeing and developing Marketing and Communication strategy across the charity, including PR development, socials and internal and external communications.
- Oversight of projects and campaigns running across Growing Hope.
- Promoting the Growing Hope brand both internally and externally.
- Developing strategies to support staff with understanding and working to the Growing Hope values.
- Oversight of marketing and advertising on behalf of the charity.
- Analysing key marketing performance metrics and using tracking tools to provide market research, forecasts, competitive analyses, campaign results, and consumer trends to formulate actionable insights for the marketing team.
- Formulating unique insights to understand the stakeholders from a marketing perspective.
- Using marketing insights to contribute towards the overall business strategy.
Clinic Growth:
- Supporting the Senior Leadership Team with strategic oversight of the clinic growth process and the vision for twenty clinics by 2030.
- Ensuring good reach of services across the UK.
- Exploring potential partnership for impact across the UK and beyond.
General:
- Sending letters and emails and making phone calls as required.
- Logging all actions on Salesforce database.
- Maintain data protection & confidentiality in line with Growing Hope’s policy.
- Ensure adherence to Safeguarding and wider Growing Hope policies.
Person Specification
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable.
ESSENTIAL
This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010.
- Bachelor's degree in a relevant field.
- Experience in fundraising and strategically achieving income targets.
- Experience in marketing and communication.
- Proven experience in a senior leadership role, preferably in a charity or non-profit setting.
- Strong analytical and problem-solving skills with a focus on process improvement.
- Excellent communication and interpersonal skills, both written and verbal.
- Strong working knowledge of HR, finance, IT, risk management and governance best practices.
- A collaborative leadership style and willingness to be a hands-on team player.
- Exceptional problem solving, analytical thinking and decision making abilities.
- Deep commitment and passion for the mission and values of Growing Hope.
DESIRABLE
- Experience, interest in or commitment to a career in additional needs and inclusion.
- Experience working with charities or nonprofits.
Please note, we may conduct rolling interviews as candidates apply. Flexible working requests considered.
Championing accessibility and providing free therapy for children and young people with additional needs, in partnership with local churches
![Growing Hope logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/sq4te8_ivte_2024_03_28_03_00_50_pm.jpg)
![](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/940_x_635_pixel_01_2020_06_21_11_24_37_am.png)
![](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/940_x_635_pixel_02_2020_06_21_11_25_27_am.png)
![](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/940_x_635_pixel_03_2020_06_21_11_25_57_am.png)
![](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/940_x_635_pixel_04_2020_06_21_11_26_16_am.png)
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
Do you love working with supporters or customers, and have brilliant administrative skills? And do you want to make a difference to people affected by breast cancer? If so, we’d love to hear from you.
This is an exciting opportunity to start your fundraising career working as part of a newly created fundraising products team. You’ll work on our sector leading virtual events programme, which has raised millions of pounds to date, as well as innovative product development to help us reach new audiences.
This is a varied role where you’ll play an important role in the smooth delivery of fundraising campaigns. A typical week may include providing brilliant stewardship to our supporters over email and phone, as well as to our online communities, and sending out fundraising materials. You might also develop new fundraising resources and content plans and help to setup a new campaign with the digital team. Joining a collaborative and fun team, you’ll be supported to learn and develop in your role.
About you
Having previously worked in a customer or supporter facing role, you’ll know how to provide a brilliant experience and be an excellent communicator. Friendly, organised and proactive, you’ll have great administrative skills gained in a professional environment where you’ve worked both independently and as part of a team.
You’ll have a passion for fundraising and it’s a bonus if you’ve worked at a charity before. Some experience working with databases or supporting online communities would also be helpful but isn’t essential. We’re looking for someone with a positive, can do attitude who is eager to learn, deliver results and be part of a high performing team.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now Recruitment Team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 9am Friday 2 August 2024
Interview date w/c 12 August 2024
Job Purpose
The purpose of the role is to provide leadership of fundraising, partnership development, marketing and communications functions to drive the growth of the charity’s income.
Key Accountabilities
· Fundraising
· Partnership Development.
· Marketing & Communications.
Key Responsibilities
Strategic Leadership
1. To demonstrate a commitment to our vision, mission, goals and values.
2. To contribute to a people first culture which values inclusion and celebrates diversity.
3. To be an active member of the senior leadership team working with colleagues to achieve strategic goals.
4. To lead the development and delivery of a growth plan which tells our story and powers our work.
5. To be an ambassador for the Cardiff City FC Community Foundation with a strong external focus.
Operational Management
6. To maximise income across the income spectrum including trusts and foundations, corporate fundraising, consumer income and individual giving.
7. To build a strong pipeline of future opportunities with excellent forward planning.
8. To identify, cultivate and manage relationships with potential partners.
9. To coordinate stakeholder engagement activity.
10. To be the guardian of the Cardiff City FC Community Foundation brand.
11. To develop and deliver marketing and communication strategies.
12. To work with the Head of Finance & Resources to build, set and monitor budgets.
13. To provide leadership and management of the fundraising, marketing and communications team.
14. To be responsible for the analysis and evaluation of performance information, monitoring and reporting against outputs, outcomes and KPI’s.
General
15. To understand and ensure compliance with the regulatory environment and ensure compliance.
16. To champion the highest standards of safeguarding, data protection and health and safety.
17. To meet deadlines agreed with line manager and key partners with regard to reporting of key performance indicators and other targets.
18. To effectively manage and develop strong positive relationships with beneficiaries, key partners and stakeholders.
19. To undertake any relevant training as required by line-manager or in line with expectations of the programme funder.
20. To attend and participate in meetings with Foundation staff, funding providers and other meetings as appropriate.
21. To exhibit and promote company values & behaviours.
22. Promote and celebrate equality, diversity & inclusion.
23. To out carry any additional work and duties that meet the needs of the business.
Key Relationships
Internal: All Foundation Staff and Trustees.
External: Cardiff City FC Directors and Senior Management, Premier League and Premier League Charitable Fund, EFL and EFL in the Community, Major Donors, Corporate Partners, Trusts and Foundations, Grant Making Bodies and other funders, Media, Welsh Government, Local Government any other external stakeholders that support and benefit the work of the Foundation.
The client requests no contact from agencies or media sales.
Be there when it matters
Are you a campaigns expert with a passion for creating positive change looking for your next challenge?
This is an exciting time to join the Sue Ryder Influencing team, reporting to the Senior Influencing Manager and line managing the Campaigns and Public Affairs Officer you will be playing an integral role in shaping and delivering Sue Ryder’s influencing campaigns and public affairs to help create positive change for people experiencing dying and grief.
About You
You will have demonstrable knowledge and understanding of the UK political system and understanding of the issues affecting Sue Ryder’s work. You will have significant experience of campaign work, designed to achieve change, generating engagement and mobilising supporters. You will be skilled at networking proactively and confident in developing and maintaining relationships with internal and external colleagues, comfortable negotiating where different perspectives exist. You will have good knowledge and understanding of PR and social media and how this should be used as part of an integrated approach to influencing.
Key Responsibilities:
- Represent Sue Ryder externally across the UK at meetings, groups and events with key stakeholders to raise the profile of our influencing work and secure positive changes for our communities.
- Work in partnership with the Senior Influencing Manager to develop an annual campaign and public affairs workplan that helps the Influencing team to deliver its strategy and the wider organisation’s vision.
- Work with the Campaigns and Public Affairs Officer to deliver the annual workplan - and to show sound judgement in discharging this function – to enable the Influencing team to progress towards its goals
What we can offer you:
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.
Closing date: 12th August
Interview date: 20th and 21st August
Start date: 1st October or following the end of a notice period.
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage
If you want more than just a job, we want you. Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.