Communications jobs

Your new company
A large London Housing Association is seeking a Finance Business Partner to join their team with strong sector experience.

Your new role
This Finance Business Partner will be the lead for reporting on Building Safety and Maintenance.

• Provide finance business partnering support and act as the finance lead for building safety reporting, ensuring robust insight around legislation, regulation and remedial programmes.
• Enhance the quality, clarity and impact of building safety financial reporting by producing timely analysis, insightful commentary, and linking financial performance to strategic objectives.
• Lead budgeting and forecasting activities for building safety, preparing accurate annual budgets and monthly forecasts in collaboration with operational directors, service managers and other budget holders.
• Build strong, effective relationships with budget holders, supporting their understanding of financial performance, identifying areas for improvement, and ensuring compliance with regulatory and value-for-money requirements.
• Oversee the monitoring of budget changes, ensuring service budgets are incorporated into group reporting, and continually review systems and processes for efficiency and effectiveness.
• Support team leadership by guiding management accountants, providing training and coaching, contributing to workload planning, and acting as deputy to the Head of Financial Business Partnering when required.

What you'll need to succeed

• Full CCAB/CIMA qualification or equivalent
• Demonstrable experience within the Social Housing sector, ideally building safety, maintenance or development.
• Excellent communication skills and stakeholder management
• Strong skills in management accounting principles, budgeting and forecasting

What you'll get in return

• Hybrid working
• Competitive pension and annual leave package
• Learning and development opportunities

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV (in Word please).
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About the role

We are looking for someone to join our service at South Camden Mental health Accommodation services as a Support Worker (known internally as a Project Worker). Across our service, we support people in High and low support accommodation who have a mental health diagnosis and other complex needs. We are committed to working with a Recovery Based Approach and supporting people to meet their individual needs. 

Current Vacancies:

South Camden Mental Health Service:  rota-based covering early (8am - 4pm),  and late (2.15pm-10.15pm) shifts, plus weekends and bank holidays on rotation. 

What you'll be doing

In the role of Project Worker, you will support clients on their journey toward increased independence. You will manage a caseload of residents, helping them develop the skills and confidence required to move on to appropriate longer‑term or independent accommodation. The role focuses on empowering residents to build on their strengths, develop practical life skills, and maintain independence in the community.

About You 

Above all, you will have a genuine desire to support people to transform their lives. If you have a good understanding of the complex issues faced by homeless people; personal experience of homelessness yourself and some experience of supporting vulnerable people through a process of change, we encourage you to apply.  

You'll also need good interpersonal and listening skills; patience and resilience. We will provide you with the knowledge and training you need to work with clients in a holistic and person-centred way. 

Why join us? 

• Support clients to achieve personal goals and independence 

• Deliver practical, person-centred support 

• Be part of a committed, inclusive team 

• Receive full training and development opportunities 

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

Applicants will be considered for all vacancies that are a suitable match with their skills and experience. However, if you do have a specific preference for location, please state this on your supporting statement. 

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 18th May 2026

Interview and assessments on: 3rd / 4th June 2026

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Harris Hill are delighted to be working with a fantastic charity to recruit for the Community Fundraising Officer in order to join a collaborative and purpose driven organisation in a key supporter engagement role.  This will be 

Working within a dynamic income generation team, you will support and inspire volunteers to deliver successful fundraising activities, helping them exceed targets while ensuring an outstanding supporter experience throughout their journey.

This role is ideal for someone who is passionate about relationship building, data driven engagement, and delivering meaningful experiences that strengthen supporter loyalty and maximise income growth.

About the Role

You will play an important part in delivering operational fundraising plans and supporting sustainable income growth through community fundraising initiatives. The role involves working independently while collaborating closely with colleagues across multiple functions.

Key responsibilities include:

• Supporting volunteers and fundraisers to achieve and exceed fundraising targets
• Delivering excellent supporter stewardship through proactive and personalised engagement
• Analysing campaign and supporter data to optimise fundraising performance and supporter journeys
• Building strong relationships with supporters and internal stakeholders
• Supporting fundraising projects and operational activity within agreed timelines
• Contributing to a positive, inclusive, and collaborative working culture
• Ensuring accurate use of databases, digital platforms, and fundraising systems
• Promoting accessible and inclusive engagement practices across all activities

We are looking for someone with:

• Experience supporting fundraising volunteers or community fundraising activities
• A track record of meeting or exceeding supporter engagement targets
• Strong analytical skills with the ability to interpret data and improve performance
• Excellent interpersonal and communication skills
• Experience working collaboratively across teams and managing relationships effectively
• Strong organisational skills with the ability to manage priorities independently
• Confidence using databases, digital tools, and fundraising platforms
• A commitment to inclusion, accessibility, and excellent supporter experience

Salary & Benefits

• Salary: £34,031 inc. Regional Weighting
• Contract type: 12 months FTC, full time, 35 hrs a week
• Location: Cardiff, hybrid working  2 days a week in the office
• Interview dates: w/c 15th June

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Chair (Non-Executive) – Board of Directors

South West Wildlife Fundraising Ltd (‘SWWFL’)

Remuneration: £12,500 per annum (plus expenses)
Location: Home-based, with some travel across the South West
Time commitment: Approximately 4 days per month

Do you care about the work of the Wildlife Trusts and want to make a real difference to the future of our treasured wildlife?

About the role

SWWFL, a wholly-owned trading subsidiary of 8 regional Wildlife Trusts, is seeking an experienced and strategic leader to take on the role of Non-Executive Chair of the Board. This is a pivotal leadership position, providing direction to the Board of Directors, supporting the Chief Executive Officer, and strengthening relationships with our owning Wildlife Trusts and partnerships with client Trusts.

You will also serve as a Company Director of SWWFL, sharing responsibility for the oversight, stewardship, and long-term success of the organisation.

This is an exciting opportunity to contribute to a purpose-driven organisation supporting the work of The Wildlife Trusts across the extended South West.

Key responsibilities

As Chair, you will:

· Lead the Board of Directors, ensuring effective governance, decision-making and accountability

· Work closely with the CEO, providing both support and constructive challenge

· Ensure strong strategic alignment between SWWFL and its owning Wildlife Trusts and client Wildlife Trusts

· Oversee financial performance, risk management and regulatory compliance

· Chair Board meetings and ensure effective participation from all Directors

· Act as an ambassador for SWWFL with external stakeholders and partner Wildlife Trusts

· Lead the annual appraisal and development of the CEO

Governance and Director responsibilities

In addition to Chair duties, the postholder will fulfil the responsibilities of a SWWFL Company Director, including:

· Acting in accordance with the SWWFL Memorandum & Articles of Association and Members’ Agreement

· Exercising independent judgement, care and diligence

· Ensuring robust governance, financial oversight and risk management

· Supporting long-term sustainable success of the business

Terms of appointment

· The Chair is appointed by majority vote of the Board

· Term: normally 3 years, may be renewed, with annual performance review by the Board and owning Trusts

· The Chair role is remunerated, via a contracting agreement, in recognition of additional responsibilities

· The person appointed must, therefore, have appropriate and genuine self-employed status (or equivalent) to receive payment

· Where a Trustee of an owning Wildlife Trust is appointed, they cannot receive remuneration in line with SWWFL governance arrangements

· All Directors (including the Chair in their Director capacity) are subject to SWWFL governance requirements

About you

We are looking for someone who brings:

Experience

· Significant Board-level experience

· Proven experience of chairing meetings

· Senior strategic leadership experience (ideally in a commercial environment)

· Strong stakeholder management and relationship-building experience

Skills & knowledge

· Strong understanding of governance and regulatory requirements

· High level of financial literacy

· Commercial awareness

· Experience in risk management and organisational oversight

Personal qualities

· Strategic, decisive and emotionally intelligent

· Collaborative and diplomatic, with strong interpersonal skills

· Confident in an ambassadorial role

· Committed to the mission of The Wildlife Trusts

Time commitment

The Chair is expected to commit around 4 days per month, including:

· Regular meetings with the CEO and Finance Manager

· 6 Board and Stakeholder meetings annually

· 4 Finance & Remuneration Committee meetings

· Meetings with auditors and owning Trust CEOs

Some travel across the South West will be required, although many meetings are held remotely.

Eligibility

The Chair does not need to be an employee of an owning Wildlife Trust. However, they do need to be a member of their local Wildlife Trust, and they will operate within a Board that includes Directors who are drawn from the owning Trusts:

Avon, Devon, Dorset, Gloucestershire, Hampshire & Isle of Wight, Somerset, Wiltshire, and Worcestershire Wildlife Trusts.

Why join us?

This is a unique opportunity to play a key leadership role in a values-driven organisation, helping to support vital conservation work across the South West and beyond.

How to apply

An application pack and form can be downloaded from the SWWFL website. A copy of your CV, plus the application form detailing your skills and experience relevant to this role, must be included in your application.

The deadline for applications is 7th June 2026.

Interviews will take place on 30th June 2026 at Avon Wildlife Trust, Bristol. 

Settled is a dynamic charity that supports the rights of EU and Ukrainians citizens who have made the UK their home, through providing expert, multi-lingual services. We seek a full-time experienced and capable manager who will work jointly with another service manager to deliver Settled's advice services to EU citizens UK-wide, with special attention to localities in England and Wales. You will hold IAA accreditation and be able to manage staff and volunteers to provide immigration advice. You will understand how strong relationships, especially with the Welsh Government and other funders, ensure the sustainability of a charity and help it meet the needs of its beneficiaries.  Role is hybrid with minimum of 4 days per month in Settled's Cardiff Bay office and some travel to cities in other parts of the UK. If you would like to join our supportive and impactful team, please include a cover letter which explains how you fulfil the person specification, along with your CV.

Salary: £32,585.37 (plus London Weighting of £5,023.71 if applicable)

Location: Old Street London (with flexibility to work from home)

Contract: Permanent 

Hours: 35 hours per week

Closing date: Wednesday 20th May 2026 at 11:30pm

Please note interviews will be taking place week commencing the 1st of June

Are you looking to develop a career in partnership management and corporate fundraising? Are you passionate about the private sector’s role in helping to tackle homelessness? If so, this is a great opportunity to join an award-winning team as Corporate Partnerships Executive and play a key role in driving our fundraising goals forward.

About the role

This role sits within our Partnership Management team in the Income Generation directorate you will be working with the Senior Corporate Partnerships Manager to deliver strategic partnership activity in line with Shelter’s organisation goals. You will play a key part in the success of leading on our employee fundraising within the private sector and engagement activities for one of our large existing partnerships that generates over £2m+ income for Shelter and lead on the success of managing a diverse portfolio of five and six figure partnerships across multiple sectors delivering a high quality for colleague, customer fundraising and commercial campaigns. It will involve presenting Shelter’s cause effectively to a wide range of audiences internally and externally through various forms of communication. 

The role requires a proactive approach and creative flair developing and executing new partnership activities to align with our targets to drive these forwards. It will involve leading and collaborating on additional projects that support the wider Corporate Partnerships team strategy and managing elements of partners finances with completing income forecasting, updating our supporter database and supporting the team. 

About you

You will be proactive and have excellent relationship-building and communication skills, with the ability to engage and win people over and convey complex ideas succinctly, confidently and persuasively. You will have experience in corporate fundraising, partnership management or account management and be able to strengthen relationships with existing partnerships to grow fundraising income. You will have attention to detail and be able to work across multiple projects in a busy team environment and be able to plan workloads effectively to deliver budgeted income from partnerships and initiatives. 

Importantly, you will also have a passion for social justice and share Shelter’s belief that everyone has the right to a safe home. 

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

About the team

The Income Generation Directorate at Shelter comprises of 5 departments, delivering a mature fundraising programme that has seen continuous year on year diversity and growth. The directorate generates over £48m gross income each year, of which a high percentage is unrestricted. Our Corporate Partnerships team is split into two areas - New Partnerships which generates income by securing new relationships with private sector businesses, and the Partnership Management team, where this role sits, is responsible for the growth of Shelter’s voluntary income by managing and developing existing corporate partnerships spanning a variety of sectors. And, as the division as a whole continues to grow and develop, it's a truly exciting time to join us.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a one-page expression of interest. This should be relevant to the points in the ‘About You’ section of the job description attached to this advert and align with the following behaviours below.

• We prioritise diversity and have an inclusive and open mindset
• We work together to achieve a shared purpose

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. 

Yellow Door is an amazing charity that is quite literally changing lives for the better across the Hampshire area, with a team of around 100 staff and volunteers, working together to prevent and respond to domestic and sexual abuse. We provide a diverse and innovative range of services to local people of all ages and genders. 

Last year we engaged with over 4,500 clients to provide crucial support, information, and in some cases a lifeline. Right now, our services have never been more in demand, so our volunteers and supporters are absolutely critical to us. Would you like to be part of our amazing team that is changing lives for the better in the Southampton area?

We are looking for highly motivated individuals to provide proactive advocacy and support services to people who have experienced sexual violence/ abuse. The ISVA provides practical and emotional support to individuals who have experienced sexual violence or abuse. The role focuses on delivering trauma-informed, person-centred support that reduces distress, promotes safety, and enables informed decision-making. You will support service users to navigate complex systems, including the criminal justice process, advocate on their behalf, and ensure their voices are heard. You will also work in partnership with a range of agencies to ensure coordinated and accessible support.

We are looking for individuals who have eperience of working within an advocacy role, preferably within domestic or sexual abuse or related fields such as mental health/social care/justice roles. You will have a sound understanding of risk assessment alongside experience of managing diverse caseloads and working pro-actively within multi-agency partnerships to support victim-focused outcomes. The successful applicants will have effective communication and advocacy skills and knowledge of the impact of sexual violence/abuse.

For further information and to apply for the role, please visit our website. 

Chief Operating Officer (COO)

The Shrine of Our Lady of Walsingham

Location: Walsingham, Norfolk

Salary: £60,000 – £70,000 per annum (plus benefits)

The Shrine of Our Lady of Walsingham is one of England’s most important Christian pilgrimage destinations, welcoming thousands of pilgrims and visitors each year from the UK and overseas. Alongside its devotional life, the Shrine operates a range of activities including accommodation, catering, retail, education, events and visitor services, all supporting its charitable mission.

Governed by the Walsingham College Trust Association, the Shrine is now strengthening its operational and financial foundations to ensure long‑term sustainability while remaining faithful to its spiritual purpose.

The creation of the Chief Operating Officer (COO) is in response to this context. The COO will act as deputy to the Priest Administrator and provide professional leadership across finance, operations and organisational systems. This is a broad and influential role, combining financial stewardship, commercial oversight and operational leadership, enabling the Priest Administrator to focus on mission, worship and pilgrimage.

This is a rare opportunity to play a pivotal role in the long-term sustainability of a nationally significant spiritual institution.

Essential experience includes:

• Qualified accountant (ACA, ACCA, CIMA or equivalent)
• Senior level experience covering finance and operations
• Knowledge of charity finance, governance and compliance
• Commercial acumen and experience overseeing trading or income generating activities
• Strong leadership, communication and stakeholder engagement skills
• A collaborative leadership style aligned with Christian ethos and values
• Preparedness to live within reasonable / practicable travelling distance of Walsingham.

Founded in 1865, and established by Royal Charter, the Royal Alfred is a much respected and widely known Maritime Charity based in Surrey providing a Nursing Care Home and affordable Housing for former seafarers and their dependents. Due to the impending retirement of the current Chief Executive Officer, they are seeking a dynamic individual to take on this exciting opportunity to build upon recent achievements and to meet the challenge of maintaining a first-class service to the Society's beneficiaries.

To £85 000 + bens

Surrey - Hybrid

The post requires a committed, well-motivated individual with excellent communication skills, able to absorb responsibility yet delegate to an established and talented team of senior managers. Training, where applicable, will be provided, particularly for registration as the Nominated Individual. The post also takes responsibility for Finance, and thus an understanding of financial procedures and budgetary control will be essential.

Reporting to the Chair, other duties will include;

● As the Nominated Individual, supervise the management of the Care Home (Belvedere House), together with Housing, ensuring the highest standards of delivery possible are being achieved.

● Representing the interests of the Society within the wider Maritime Charity and Care sectors as necessary.

● Ensuring that the Strategic Plan and all Policies laid down by the Society are implemented and adhered to.

● Ensuring that all legal, statutory, governance, and best practice guidelines are adhered to.

● Overseeing grant application planning, submission and implementation, including identifying resource requirements and submitting proposals.

Who are we looking for?

The nature of the Charity defines that a candidate with some maritime experience in a leadership role would be an advantage but is not essential. Previous experience in the care sector or some experience in regulated environments is also desirable

The successful candidate will have proven experience as a senior manager, and will be an effective leader, with a willingness to learn then apply knowledge of Care Services as the legally Nominated Individual. The chosen candidate will require DBS certification for work with vulnerable adults.

The closing date for applications will be Monday 18th May. Any direct applications will be forwarded to our retained consultant, Simon Bell at Adjacency Executive Search.

Temporary Grants Manager
Start: ASAP
Contract: Temporary
Location: Central Londo
Hybrid working: 1–2 days per week in the office
Rate: £22.15 per hour

An established funding organisation is seeking an experienced Temporary Grants Manager to support a busy international research funding programme during a peak delivery period.
This assignment will focus on the end-to-end management of grants for individual applicants, with particular responsibility for peer review and assessment activity across an international scheme.
Key responsibilities

• Managing grants through the full lifecycle, from call launch to award, monitoring and close-down
• Acting as the main point of contact for applicants, reviewers and internal stakeholders
• Identifying, recruiting and coordinating external peer reviewers
• Supporting assessment panels and decision-making processes, including preparation of documentation and accurate record keeping
• Carrying out eligibility checks and managing assessment workflows to agreed standards
• Managing post-award administration, including grant changes, reporting and final reconciliation
• Maintaining high-quality data, records and reporting during a high-volume period

Essential experience

• Proven experience delivering full-cycle grants management or research funding programmes
• Experience working closely with peer reviewers, panels or assessment committees
• Strong organisational skills with exceptional attention to detail
• Confident communicator able to work with senior stakeholders and international applicants
• Comfortable operating at pace during busy funding cycles

Highly desirable

• A science or research background
• Experience using FlexiGrant
• Strong data analysis and reporting skills

This role would suit an experienced grants professional who enjoys structured delivery, robust assessment processes and contributing to high-quality international research funding in a fast-moving environment.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Community Fundraiser – Northern Ireland
Full Time: 37.5 hours per week
Fixed Term Contract – up to 12 months
£28,369 per year (plus benefits)
£3,400 car allowance per year (Ts & Cs apply)

About the role

Here at Fire Fighters Charity, we are here to help all serving and retired member of the UK’s fire family to live healthier and happier lives.

We are looking for an enthusiastic and relationship-focused individual to engage and inspire Northern Ireland Fire & Rescue Service (FRS) personnel, community groups, corporate partners, and volunteers to support the charity through fundraising and advocacy. The role involves delivering presentations, recruiting and coordinating volunteers, and building strong partnerships to drive income growth and community engagement.

You will provide excellent supporter care, offering guidance, resources, and encouragement to ensure supporters feel valued and motivated. The position also includes identifying new fundraising opportunities, attending events, and promoting the charity’s campaigns through a range of channels to raise awareness of its mission.

With responsibility for meeting fundraising targets, maintaining accurate CRM records, and producing activity reports, you will play a key role in supporting sustainable income growth. You will ensure all activities align with charity policies, data protection requirements, and sector best practice, while consistently promoting the organisation’s values in all aspects of your work.

You will be confident using IT systems, including Microsoft Office and CRM platforms, with the ability to manage and prioritise a varied workload effectively. A flexible and resilient attitude is essential, along with a willingness to work occasional evenings and weekends and to travel as required.

This role is subject to a Basic DBS check.

About You

We are looking for an organised and motivated individual with effective communication skills and a professional approach.

Our ideal candidate will have a sound understanding of fundraising practices, relevant legal requirements, and data protection principles, alongside experience of supporting income generation and delivering against plans and targets. You will also need experience in managing multiple projects, keeping records and adhering to deadlines.

The role requires a proven ability to build and maintain positive working relationships with a variety of stakeholders, including volunteers, FRS personnel and members of the public.

You will need to work both independently and as part of a team, and will have a proactive approach to identifying opportunities, supporting fundraising initiatives, and contributing to the overall success of the charity.

How to apply

Please apply via our online portal.

We reserve the right to close this role early should we receive a sufficient number of applications.

Due to the number of applications we receive, we are unable to contact applicants who are not shortlisted for interview directly. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful this time. 

Closing Date: midnight 25 April 2026

 

 

At KCLSU, our vision is to create a future where every student has the opportunity to thrive. Together with our members, we are a union of students where individuals love their university experience, are involved in shaping the future, and have the power to make change and connect to each other. We work to achieve this in a way that is aligned to our values - Inclusive, Collaborative, Open and Brave. These values guide how we behave, and how we go about our work.

We are currently looking for a Student Voice Department Manager. You will lead the team and shape the strategic development and delivery of KCLSU’s student voice work, and your responsibilities will include:

• Working with Associate Director of Community Engagement, supporting the strategic development and lead the operational implementation of the KCLSU and KCL Student Voice Partnership Agreement.

• Leading the Student Voice team to deliver proactive and responsive student voice engagement, ensuring an effective annual cycle of activity and the agility to respond to emerging issues across KCLSU, King’s College London and the wider student movement. 

• Overseeing day-to-day engagement with Student Officers and Representatives, ensuring they can identify, prioritise and engage with both long-standing and emerging issues affecting student communities throughout the year.

• Providing day-to-day operational management for 4 direct reports.

To apply for this role, please complete an application form, including a personal statement detailing how your skills and experience meet the person specification. 

To be eligible for this role, you must:

• Be eligible to work in the UK, and provide proof of this (i.e. a passport or visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship. 
• Have a National Insurance number, or be in the process of applying for one. 
• Not be a trustee of King's College London Students' Union.

To provide strong, visible leadership and strategic oversight of a 40-bed nursing and residential care home specialising in dementia care. The Operations Manager will ensure the delivery of high-quality regulatory compliance, financial sustainability, and continuous service improvement.

Key Responsibilities

1. Leadership & Management

• Provide clear leadership to the administrative and domestic team
• Foster a positive, inclusive, and accountable workplace culture
• Oversee recruitment, retention, and development of staff
• Implement systems and processes to support high quality care and improve operational efficiency
• Ensure effective use of clinical systems and digital services
• Lead on policies and HR processes

2. Strategic Oversight

• Contribute to and implement the organisation’s strategic plan
• Identify growth opportunities and service improvements
• Monitor performance against KPIs and drive continuous improvement
• Lead change management initiatives

3. Quality & Compliance

• Ensure compliance with regulatory standards (e.g. Care Quality Commission requirements)
• Oversee audits, inspections, and action plans
• Maintain high standards of clinical governance and safeguarding
• Ensure robust policies and procedures are in place and followed

4. Operational Management

• Ensure safe staffing levels and effective rota management for the administration and domestic team
• Monitor occupancy levels and admissions processes
• Manage incidents, complaints, and risk effectively

5. Financial Management

• Manage budgets, financial planning and reporting
• Monitor income streams including OCC contracts and self-funding residents.
• Work with accountants and the finance officer to ensure financial stability
• Ensure efficient use of resources without compromising care quality
• Identify opportunities to improve income generation and operational efficiency.

6. Procurement & Resource Management

• Lead procurement strategy for equipment, supplies, and services
• Negotiate contracts and maintain supplier performance
• Ensure value for money and compliance with procurement policies

7. Stakeholder Engagement

• Build strong relationships with families, and external partners
• Liaise with local authorities
• Represent the organisation professionally in all interactions

8. Safeguarding & Risk Management

• Ensure robust safeguarding practices are embedded
• Lead on risk assessments and mitigation strategies
• Promote a culture of safety and transparency

Person Specification

Essential Qualifications & Experience

• Proven experience in a senior management role within health or social care
• Strong knowledge of regulatory frameworks (e.g. Care Quality Commission standards)
• Demonstrable experience in staff leadership and team development
• Experience in financial management and budget control
• Experience in procurement and contract management

Desirable

• Management qualification (e.g. Level 5 Diploma in Leadership for Health & Social Care)
• Experience managing care services

Skills & Competencies

Leadership

• Strong, confident, and empathetic leadership style
• Ability to motivate and inspire teams

Strategic Thinking

• Ability to think long-term and align operations with organisational goals
• Data-driven decision-making

Communication

• Excellent verbal and written communication skills
• Ability to engage effectively with diverse stakeholders

Operational Excellence

• Strong organisational and problem-solving skills
• Ability to manage competing priorities

Financial & Commercial Awareness

• Understanding of budgets, cost control, and financial reporting
• Commercial awareness in procurement and service delivery

Personal Attributes

• Compassionate and values-driven
• Resilient and adaptable
• High integrity and professionalism

Key Performance Indicators (KPIs)

• Regulatory inspection ratings (e.g. Care Quality Commission)
• Occupancy rates
• Staff turnover and retention
• Budget adherence
• Resident and family satisfaction

Working Conditions

• On-site role, with participation in the on-call rota out of hours

Other Requirements

• Enhanced DBS check
• Right to work in the UK

Vale House is a not-for-profit Dementia Care Home specialising in the highly skilled care required for people who have complex needs arising from dementia. Its specialist care is much sought after and is provided in a light bright building which was purpose built in 2012 just outside Oxford, between Littlemore and Sandford-on-Thames. The forty individual en-suite rooms, which are all outward looking, are built around a figure of eight with internal courtyard gardens where residents can walk safely and securely. Founded in 1990 Vale House has one clear purpose: to care for people with dementia however severe or complicated, and to support their families. The quality of the work of Vale House rests on the skill and commitment of the staff who are chosen with care, well taught and then helped to learn further and work closely as a team.

Support for families is a defining characteristic of Vale House, and unusually Vale House has dedicated family support workers, committed to supporting the family and friends of each resident. This commitment contributes greatly to the inclusive friendly environment which so many family and visitors comment on.

Vale House is registered as an independent charity with the Charity Commission and with Companies House and conforms to the standards and procedures required by those two bodies. It is governed by a committed Board of Directors (unpaid) who are also the Trustees of the charity.

Fourth Monkey, the home of innovative and transformative actor training, is looking for a student
services professional to help develop our student experience. You will join a small and dedicated
community of professionals at Fourth Monkey. Your specific responsibility will be to develop our
support services for students from general advice to disability support. We are a small training
establishment and offer actor/maker CertHE and BA degrees. You will join a Student Experience and
Academic Services team.

We are looking for a compassionate and thoughtful person interested in providing support to a diverse
community of artists. You might be someone looking to step up into a management role or you might
be stepping away from a larger university. You’ll have experience in one or more areas of student
services and have been involved in supporting students experiencing difficult times. You will help us
with imaginative ways of sourcing help for students and the role will mean you work with the whole
Fourth Monkey team from the teaching practitioners to fundraising. Experience of working with
creative arts students would be helpful but is not essential. Experience of supporting students is
essential.

This is a revised role designed to support Fourth Monkey in creating appropriate arrangements to
support the student experience and work closely with staff supporting the academic experience,
admissions and Fourth Monkey’s practitioners leading and delivering our courses. The role will include
individual delivery of support for students, signposting them to online and digital support services
offered by Falmouth University and developing and extending our own support services for students. It
is essential that the post-holder has experience of implementing (at whatever level of support)
appropriate safeguarding procedures to support students, including those with mental health crises.
Please note that this role is likely to require a Disclosure and Barring Services check.