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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Member and Supporter Experience Officer (summer placement)
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London. London attendance on Tuesdays)
Duration: 3 months (2 July – 6 October)
Interview dates: Interviews will be conducted on a rolling basis while the role remains open due to the quick turnaround required for this position.
*This role sits within a pay grade with a pay range of £25,813 to £33,052, The salary on appointment will be set at the lower end of the pay range, to a maximum of £28,394 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
We will be conducting interviews on a rolling basis as suitable candidates apply, and we are looking for the successful candidate to start from 2 July.
Context and purpose of role
At the Ramblers, we are committed to providing our supporters with the very best experience possible, placing the Member and Supporter Experience Team at the heart of our operations. The team acts as the first line of support for members and supporters, responding to enquiries, managing interactions, and deepening engagement with the Ramblers.
This short-term placement provides hands-on experience in delivering excellent supporter service at the Ramblers. The postholder will support the Member and Supporter Experience team in responding to enquiries, maintaining supporter data, and contributing to improvements in the supporter journey.
Key responsibilities
Supporter Engagement
Respond to supporter enquiries via phone, letter, email and social media in a timely and professional manner, and with professionalism, empathy and attention to detail.
Escalate complex, safeguarding and complaint-related enquiries appropriately.
Listen and respond to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.
Acknowledge and thank donations and other payments in a timely and personalised manner.
Payment processing
Process and manage in-bound financial payments in an accurate and timely manner
Investigate and resolve any payment issues, liaising with supporters and the payment processor as needed.
Data integrity and CRM Management
Maintain accurate records of interactions, transactions, comments, and complaints in the CRM system in accordance with data protection and Gift Aid Legislation.
Support key supporter administration tasks (e.g. welcome pack data send)
Problem-solving and complaints handling
Investigate and resolve low-level issues or complaints, liaising with other colleagues as required and keep supporters informed throughout the process.
Handle complex technical enquiries related to our digital tools such as app, website, insight hub, with support from the team.
Manage feedback and complaints, following established procedure with a focus on turning negative experiences into positive ones.
Volunteer support
Provide support to office volunteers, ensuring they feel values and supported to carry out their tasks effectively.
Other
Undertake such other duties as may be reasonably required of the post.
Engage and proactively develop excellent working relationships across the organisation.
The person
Knowledge, Skills and Experience
Essential:
A high standard of organisational, interpersonal and communication skills.
An excellent telephone manner.
An ability to maintain high levels of accuracy at all times.
Ability to adapt style, tone and content to provide a tailored service to supporters.
Ability to show initiative and determination to investigate and solve complex enquiries.
Excellent time management and organisational skills enabling you to plan and prioritise incoming workloads to SLAs set.
Desirable:
Experience of working in a busy customer/supporter service environment.
Personal Attributes
A team player, develop collaborative, strong and effective working relationships.
Empathetic and patient, with a genuine desire to help members and supporters.
Positive and professional attitude.
Proactive and self-motivated with the ability to work independently.
Adaptable and flexible in a fast-paced environment.
Strong sense of responsibility and accountability.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
We're looking for an organised, kind and resilient Support Worker to join our Learning disabilities service in Hertfordshire.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The service is staffed 24/7 and this post-holder will be required to cover an average of at least one sleep-in per week (pro rata).
Rota pattern, covering early and late shifts, 7 days per week. Also sleep-in duties.
What you'll do:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. This includes delivering personal and physical care as appropriate;
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation;
- Participate in support planning and risk management, of named customers, as directed by the service management;
- Ensure the safety and security of the customers and the premises whilst on shift;
- Enable customers to make full use of community facilities by providing support that enables maximum external engagement;
- Report any observations relating to customers welfare
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Prefers working as part of a group or team
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is respectful and sensitive in style of communication
- Non-judgemental outlook
- Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector
- Ability to complete written records of support to customers
- Basic knowledge of Microsoft Office applications and able to input information clearly and in good English
- Ability to communicate with colleagues, customers, family members and partner agencies, as required
Desirable:
- Experience of working with people with Learning Disabilities and Autism
- Experience of working with vulnerable adults in a residential setting.
- Knowledge of safeguarding policies and procedures and how to raise a concern
- Experience of co-producing support plans and individual risk assessments with vulnerable adults.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Team as a Psychological Wellbeing Practitioner
Location: HMP Hull, East Yorkshire.
Rethink Mental Illness work alongside Tees, Esk and Wear Valley NHS Foundation Trust (TEWV) and Humber, Teaching NHS Foundation Trust to deliver an integrated stepped care mental health service within HMP Hull and Humber.
The team compromises a range of highly skilled professionals who work collaboratively to provide the highest quality of care, for those with mental health needs within the prison and for Rethink Mental Illness employees, this is carried out between 0800 – 1600 Monday to Friday.
As we work across both sites, there may be some travel involved, but this will be done in work time and expenses paid to support service delivery.
*The applicant must have a full UK Driving Licence with access to a vehicle.
What I will do and achieve:
Your work will make a real difference by helping people in prison take positive steps toward recovery and a better future. You’ll play a vital role in supporting mental health, reducing risk, and empowering individuals to manage their wellbeing.
In this role, you will:
Key Responsibilities & Commitments
Essential Skills and Experience
If you’re passionate about empowering individuals, reducing stigma, and improving mental health outcomes, we’d love to hear from you!
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
Are you ready to make a real impact every day? We're looking for a passionate and driven Fundraising Officer to join our dynamic Fundraising Team working from home, 37.5 hours a week.
This is an exciting opportunity to play a key role in growing vital, non-statutory income for Victim Support across a range of fundraising streams, including legacies, corporate partnerships and trusts.
If you're someone who thrives on building relationships, developing compelling fundraising materials and working collaboratively to drive meaningful change for people affected by crime and trauma, then we want to hear from you.
What we offer
At Victim Support we believe in attracting and retaining the best people and offer a competitive rewards and benefits package including:
About the role
In this role, you'll support and deliver fundraising activity across multiple income streams, with a particular focus on developing and growing income from legacies, corporate partnerships and trusts.
You'll build and manage relationships with prospective and existing supporters, develop high-quality applications and proposals, and contribute to effective supporter stewardship and engagement. You will play a key role in strengthening Victim Support's fundraising activity across the organisation, working collaboratively with colleagues and partners to maximise opportunities.
The role also involves supporting legacy fundraising activity, including responding to enquiries, stewarding pledgers and contributing to legacy marketing activity. Alongside this, you will support the development of corporate partnerships through prospect research, pitching, proposal writing and relationship building.
You'll ensure all activity is delivered in line with fundraising best practice, relevant legislation and organisational policies, while helping to embed a strong fundraising culture across Victim Support.
We're looking for someone who is proactive, organised and a strong communicator, with the confidence to build relationships and work both independently and as part of a team.
We're seeking candidates with the following competencies and attributes:
If you're ready to take initiative and grow your career in a supportive, values-driven environment, we'd love to hear from you.
This role is home-based (within England and Wales) with some national travel and overnight stays.
Please see the attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are looking for a proactive and compassionate Hospital Independent Domestic Violence Advocate (IDVA) to support victims and survivors of domestic abuse within a hospital setting.
The role is based at Princess Royal University Hospital along with some working from the Victim Support office in Old Street and some home working.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the Role
As an Independent Domestic Violence Advocate you will provide pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, providing individual safety planning, trauma-informed support, guidance, information, and advocacy and enabling victim/survivors to access the services they need in the aftermath of the abuse and trauma they have experienced.
You may work within a Hospital Trust's Safeguarding Team to support both patients and staff in an Acute Hospital setting, who have experienced Domestic Abuse. You will make initial contact with victims of domestic abuse, explaining our services and assessing the impact of crime, or receive referrals from colleagues, in order to provide on-going support and case management.
Key Responsibilities:
About You
Ideally, you will have knowledge about legal remedies for domestic abuse victims and have experience working with drug, alcohol, and mental health issues. An understanding of benefits, housing, and homelessness would also be beneficial.
You will need:
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Clean Slate is seeking an experienced and strategic leader to join our Senior Leadership Team as Head of Programmes on a maternity cover basis.
This is a pivotal role responsible for overseeing the delivery of impactful services across all operational departments, ensuring our programmes continue to improve the financial wellbeing, resilience and life opportunities of people on low incomes.
As Head of Programmes, you will provide leadership to managers across the organisation, maintain strong relationships with funders and commissioners, oversee organisational performance and reporting, support business development and programme growth, and ensure that our services remain safe, compliant, effective and sustainable.
This role will suit an experienced leader who combines strategic thinking with strong operational management skills and who is passionate about creating meaningful change for people facing financial hardship.
About Clean Slate
At Clean Slate, we believe everyone should be able to provide for themselves and their family without paying the extra costs associated with poverty.
Our mission is to create meaningful, measurable change for people on low incomes, helping them become better off financially and more in control of their lives through money guidance, employment support and digital inclusion.
Role Overview
As Head of Programmes, you will oversee the successful delivery, performance and development of Clean Slate's services nationally. Working as a member of the Senior Leadership Team, you will contribute to organisational strategy, support business growth and ensure programmes achieve both their social impact and financial objectives.
You will provide leadership and support to departmental managers, oversee organisational reporting and performance monitoring, maintain relationships with key funders and stakeholders, and ensure that systems, processes and compliance arrangements support high-quality service delivery.
A key element of the role will be identifying opportunities for growth, supporting funding and commissioning opportunities, and ensuring services continue to evolve to meet the needs of the communities we serve.
Key Responsibilities
Strategic Leadership
Act as a member of the Senior Leadership Team, contributing to organisational strategy, planning and decision-making.
Lead the implementation of organisational objectives across all programme delivery functions.
Champion continuous improvement, innovation and service excellence.
Support the development and implementation of policies, procedures and organisational systems.
Programme Oversight & Operational Management
Oversee the delivery of all services and programmes, ensuring quality, compliance and impact.
Support managers to achieve contractual targets, performance objectives and growth ambitions.
Monitor programme performance, budgets and operational risks.
Ensure sufficient staffing capacity and effective workforce planning across departments.
Drive consistency, quality assurance and best practice across all service areas.
Leadership & People Management
Line manage senior managers and support effective leadership throughout the organisation.
Promote accountability, performance management and staff development.
Support managers to identify training needs and implement development plans.
Foster a positive culture that prioritises staff wellbeing, inclusion and professional growth.
Reporting, Data & Systems
Oversee organisational performance monitoring and impact measurement.
Lead reporting for commissioners, funders, trustees and senior leadership.
Ensure the organisation's CRM and reporting systems are effectively managed and utilised to support performance, compliance and decision-making.
Use data and insight to inform continuous improvement and organisational development.
Business Development & Partnerships
Support the development of new programmes, services and funding opportunities.
Work closely with the Managing Director and fundraising teams on commissioning opportunities, funding applications and growth initiatives.
Maintain and strengthen relationships with funders, commissioners and strategic partners.
Represent Clean Slate at external meetings, partnership forums and networking events.
Support the organisation's reputation as a leading voice on financial wellbeing and poverty reduction.
Governance, Compliance & Risk
Ensure compliance with safeguarding, health and safety, data protection and cyber security requirements.
Oversee risk management processes and contribute to organisational governance.
Ensure services operate in line with contractual, regulatory and quality standards.
Promote a culture of accountability, safeguarding and continuous learning.
About You
We are looking for a strategic and collaborative leader with experience managing complex services, leading managers and driving organisational performance.
You will bring:
Significant experience leading programmes, services or operational teams.
Experience managing managers and supporting organisational growth.
Strong strategic planning and organisational development skills.
Experience working with funders, commissioners and external stakeholders.
A track record of delivering impactful services and achieving performance targets.
Experience overseeing reporting, monitoring, evaluation and quality assurance processes.
Strong understanding of performance management, compliance and risk management.
Excellent communication, relationship-building and influencing skills.
Experience using CRM and reporting systems to support operational delivery and organisational performance.
A commitment to Clean Slate's mission and values.
Desirable
Experience within financial inclusion, employability, community development or related sectors.
Knowledge of commissioning, fundraising or business development.
Understanding of issues affecting people on low incomes, including financial exclusion and the poverty premium.
Why Join Clean Slate?
This is an opportunity to play a key leadership role within a growing organisation that is changing lives across the UK.
You'll help shape strategy, support talented teams, strengthen partnerships and ensure our programmes continue to deliver meaningful, measurable impact for the people and communities we serve.
We want to see a world where people can provide for themselves and their family, where it does not cost more to be poor.


The client requests no contact from agencies or media sales.
You’ll play a key role in ensuring the smooth operation of our research grant programmes across the entire funding cycle, from application and peer review through to award management and post-award administration. You’ll work closely with the Head of Research, internal teams, external experts, and funded researchers to maintain high standards of governance, transparency, and impact across all our research funding activities.
We’re looking for a confident communicator, with strong organisational skills, who’ll use their own initiative and ability to manage a varied workload. You’ll be motivated by ensuring our robust processes are followed to provide the best possible experience for CCLG-supported researchers, and ultimately that the highest quality research that will make an impact for children and young people with cancer is funded. You’ll be able to contribute to the continual development of our research programme to drive improvements. You’ll have a good understanding of research grants and funding processes, as well as an understanding of academic research environments in the UK, paired with a good understanding of a relevant biomedical science discipline through a degree or experience.
This role is offered on either a remote working basis, with occasional travel to our Leicester office, or on a hybrid basis, with a minimum of two days per week in the Leicester office.
Hours for this role can be flexible - while advertised as full time, we would be willing to explore part-time employment (minimum 0.6FTE).
About CCLG: The Children & Young People's Cancer Association
CCLG is a charity dedicated to creating a brighter future for children and young people with cancer. Powered by expertise, we unite the children and young people’s cancer community, driving collective action and progress.
Research is the key to better treatments, improved care, and potential cures. We fund and lead world-class research, fuelling groundbreaking work led by brilliant minds. Collaboration is at the heart of our approach—bringing together the right people and organisations to drive progress and deliver real impact.
We provide trusted information and guidance for children and young people with cancer, their families, and everyone supporting them. Our expertise helps them navigate the challenges of cancer and its impact, offering reassurance and clarity when it’s needed most.
Through our professional membership, we bring together the brightest minds in children and young people’s cancer, creating a national network that drives progress. Together, we shape better treatment and care - developing guidelines, sharing knowledge, offering expert advice, leading pioneering research, and creating essential resources and education for professionals. Our collective expertise sets the standard, advocating for excellence at every level—local, national, and global.
Our work is only possible thanks to the generosity of fundraisers, donors, and supporters who share our mission. Every pound raised helps fund our research, provide trusted information for families, and brings together experts to improve treatment, care and outcomes.
Our Research Team is responsible for the delivery of our research strategy, which includes our programme of research grant-making as well as initiatives to support the children and young people’s cancer research community, ultimately improving outcomes for young cancer patients.
Equality, Diversity & Inclusion
CCLG is committed to building a diverse and inclusive workforce that represents the communities we serve. We warmly welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process.
Benefits of Working at CCLG
Application instructions
For your application, please upload a CV (which should include details of two referees, including your current/most recent employer - we will not contact references without your consent or prior to a provisional offer being made) along with a covering letter. Your covering letter should be bespoke to this job application, demonstrating how your experience makes you suitable for the role and showing how you meet the person specification. If you wish to include a small number of examples of relevant content you have created, please include links in your covering letter.
We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value AI adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to tell us about your skills and experiences in your own voice.
We are CCLG, a charity dedicated to creating a brighter future for children and young people with cancer
The client requests no contact from agencies or media sales.
We are seeking a dedicated and compassionate Caseworker to join our Domestic Abuse team based at our office in Portsmouth with regular travel required throughout the region.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the Role
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Caseworker you will:
About You
You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.
You will need:
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you’ll play a crucial role in keeping our organisation connected and effective.
This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You’ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more.
In joining SHP, you’ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you’ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it’s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London.
About you:
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified.
Interviews will be arranged for Wednesday 24th and Friday 26th June onwards. Candidates must be available for these dates.
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require a basic DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Build flexibly on your Charity Career with this person-centred charity supporting unpaid carers
This is a part-time role in a well-established charity based in Twickenham. This role would suit someone who wants to have the opportunity to work flexibly and build their career in the Charity sector with experience of working in social care.
This is a part-time role, however these is the opportunity for it to be full-time up to end of March 2027. We can discuss this more at the interview stage. The role is due to start early September.
Richmond Carers Centre, a network partner of the Carers Trust, is a registered charity providing information, support, advice and a voice for carers living and caring in the London Borough of Richmond upon Thames.
Helping Carers to Live Well is our organisational aim. We provide a targeted service to young carers, aged 5 – 18 years. Young carers, provide vital emotional and practical support to a family member with a care need including sibling young carers. Their care role can have an impact on their wellbeing, education and social opportunities. We are looking for someone with the skills and ability to offer a coordinated approach in supporting young carers in the London Borough of Richmond upon Thames.
As a Young Carers Support Worker, you will be part of a small, dedicated team and take a lead on providing emotional support to young carers and a commitment to enhancing their wellbeing. The role supports in the direct delivery of a range of services to young carers including information and advice, emotional support, a mentoring programme, signposting and referrals to other specialist organisations. As part of the Young Carers Support Team, you will also be involved in the planning and delivery of an extensive programme of leisure break activities for young carers, both term-time and in the school holidays. Part of the role will also aim to improve the identification, recognition and understanding of the needs of young carers, raise the profile of young carers and ensure young carers needs are met. Using all your skills, you will work with the team to deliver, review, and continually develop services for young carers and to use appropriate monitoring and evaluation reports to show our funders what we’ve achieved.
You will be someone:
· Who works in a person-centred way.
· Is enthusiastic, empathetic and detail conscious
· Communicates well by phone and in person
· Has an understanding of social care particularly in relation to young carers
· Has experience of working with clients who have support needs
· Has experience of producing reports for monitoring and evaluation
· Is numerate and has knowledge of budgeting
· Is able to gather and assess information efficiently and think creatively to come up with solutions
· Has good communication skills including spoken, written and presentational
· Has a willingness to embrace our organisational values
Main Duties include:
· To provide regular emotional support to young carers and their families through a range of methods, offering appropriate, generic advice
· To provide individual support to young carers, and sibling young carers on a case-by-case basis towards established outcomes through delivery of a mentoring programme
· To be proactive in the identification and registration of young carers, which will include conducting internal assessments of their caring role and responsibilities and identifying support needs
· To support with the planning and participate in the delivery of young carers group activities and events
· To work with schools, voluntary organisations, statutory services, health services and others to raise awareness and identify young carers
· To keep accurate records of group and individual young carer engagement for monitoring and evaluation purposes
· To participate in key events organised by Richmond Carers Centre and other relevant partners to promote services to a wider public
What you are doing now:
· You might be working for or volunteering in a similar charity
· You may be working in social care for a local authority or district council
· You may have the skills we need from some other combination of work and volunteering
· Or you may be looking to return to the workforce after a timeout for personal reasons
In any event if you feel you meet the skills we need, we would like to hear from you!
Richmond Carers Centre welcomes and encourages applicants from all sections of the community regardless of their gender, race, disability, age, sexual orientation, or religious belief.
Benefits of working for Richmond Carers Centre:
· 28 days annual leave plus bank holidays per year (pro rata)
· Bonus 3 days of annual leave per year over the festive period (subject to Trustee approval)
· Workplace Pension Scheme with Peoples Pension
· Flexible working/option of working from home (subject to CEO approval)
· Equipment and support to be set up to work from home
· Paid time off for medical appointments
· Employee Assistance Programme (EAP)
· Training and personal development opportunities
· Staff away days and socials
· Access to shared resources and training opportunities
· Supportive and friendly working environment
To apply, please complete the application form and the Diversity and Equalities Monitoring Form. CV’s will not be accepted. If you would like to talk more about this vacancy, please call and ask to speak to Tom.
We will be accepting and reviewing applications on a rolling basis and would advise you to email ahead of the closing date to avoid disappointment. The vacancy may close earlier than advertised due to high levels of interest.
Closing date: Sunday 28th June 2026
Shortlisting date: w/c 22nd June and will continue whilst the vacancy is open
Interview dates: w/c 6th July with provisional date allocated to Tuesday 7th July and w/c 20th July with provisional date allocated to Tuesday 21st July.
Please note interview dates can also be scheduled around these dates to fit with the interview panel and candidates availability.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Your Place...
Your Place is a supported housing service for individuals who have experienced homelessness and may be living with mental health challenges, substance misuse, or complex trauma.
The environment can at times be unpredictable, and properties may experience higher levels of wear and tear than typical residential settings. The ideal Maintenance Officer must be comfortable working in these environments and demonstrate patience, resilience, and a non-judgemental approach at all times.
They will regularly access occupied rooms and communal areas and may encounter individuals in distress or displaying challenging behaviours. They will be supported by a wider team but must be able to maintain professional boundaries while showing empathy and respect.
Duties & Responsabilities:
·Support daily, weekly & monthly planned maintenance tasks as scheduled (fire alarm tests, water temperature recording, emergency lighting tests, etc.)
· Support Customer Services with planned room health & safety checks.docx.pdf)
·Provide first-line response to reactive maintenance, cleaning and repairs
·Carry out minor building repairs including decorating, plumbing and fabric repairs
·Check plant rooms and boilers for leaks and general condition
· Ensure equipment is well maintained and safely stored
·Ensure portable electrical appliances are tested as required
·Use hand and power tools safely and effectively
·Assist with inspections of grounds, buildings and facilities
·Undertake general janitorial and porterage duties
·Maintain accurate digital documentation and records
·Ensure equipment is well maintained, adequately stored and meets all safety requirements
Health & Safety
·Ensure Health & Safety procedures are consistently implemented
·Contribute to risk assessments and implement actions
·Monitor subcontractors to ensure compliance and quality of work.docx.pdf)
·Proactively identify and report hazards across properties
·Clear snow and ensure safe access during adverse weather
Working with Residents & Environment
·Engage with residents in a respectful, trauma-informed and non-judgmental way
·Work within occupied properties with sensitivity and awareness of resident circumstances
·Build positive, professional relationships while maintaining clear boundaries
·Remain calm and professional when dealing with distressed or challenging individuals
·Report safeguarding concerns appropriately and follow organisational procedures
·Work collaboratively with housing and support teams to ensure a coordinated approach
Service Delivery
· Proactively walk communal areas and report maintenance, safety or cleaning issues
·Monitor and action tasks through internal systems in a timely manner
· Ensure all duties align with organisational policies and performance standards
·Undertake other duties within the scope of the role as required
IMPORTANT INFORMATION
·This is not a standard maintenance role and involves working in environments affected by complex social issues
·Properties may at times be in poor condition due to resident circumstances
·You may encounter behaviours linked to mental health challenges, trauma, or substance use
·The role requires resilience, adaptability, and a strong values-based approach
Full training and support will be provided, but candidates should feel confident and motivated to work in this type of environment.
PERSON SPECIFICATION
Ideal attributes for meeting the needs of the position and being an effective member of the wider Your Place team.
Experience
·Experience of risk assessment or a health & safety qualification
·Experience of building cleaning and maintenance, handyperson or caretaking duties.
·Experience working in social housing, supported housing, homelessness services or similar environments (desirable)
·Experience working with vulnerable adults or individuals with complex needs (desirable)
Qualifications
·Building trade or health & safety/facilities management qualification
Skills & knowledge
·Good understanding of health and safety requirements within a building environment
·Good communication skills
·Good IT and systems skills
Abilities
·Ability to interact and communicate effectively with a wide variety of people maintaining professional boundaries
·Ability to manage own work load effectively and under pressure
·Ability to accurately input information on a database or information systems
Personal qualities
·Confidence to challenge where necessary in relation to property / security matters
·Diplomatic and tactful
·Patient and tolerant
·Self-motivated and enthusiastic
·Honesty, reliability and punctuality
·Good interpersonal skills
Desirable criteria
·Full driving licence
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BMT is a small, agile charity growing its team, establishing a permanent office, and widening its national impact. This is a critical moment to join and help shape its future. We are seeking a proactive, collaborative senior leader who is equally comfortable with high-level direction and hands-on delivery - someone who gets things done, brings people with them, and acts consistently in the best interests of the organisation and the communities it serves. The COO will ensure BMT's finances, HR, operations, and administration run smoothly, whilst implementing robust systems and preparing the organisation for its next stage of growth.
About the British Muslim Trust
The British Muslim Trust is a UK-registered charity that provides confidential support and safe reporting for victims of anti‑Muslim hate across the UK, research and advocacy. BMT is dedicated to empowering communities through transformational support and to robustly monitor and record anti-Muslim hostility, hate crime and incidents. At the heart of the British Muslim Trust are grassroots communities around the country - the charity aims to connect with the most vulnerable - especially young people and women – who are most affected by anti-Muslim hostility.
The client requests no contact from agencies or media sales.
Strategic IT Lead- Shape Technology Strategy, Innovation and Digital Future
Location:
Hybrid (2 days in Office) Leatherhead, Surrey
Salary:
£Competitive per annum plus benefits
Hours:
Part time, 22.5 hours
Contract:
Permanent
A New Opportunity to Shape SeeAbility's Digital Future
SeeAbility is looking for an exceptional Strategic IT Lead to shape our digital, technology, and data strategy at a pivotal time in our growth. This is a senior leadership role with real influence and visibility. Reporting to the Finance Director, you will help define how technology drives our mission and improves outcomes for the people we support.
Do you want to use technology to make a real difference in people’s lives?
Leading Strategy, Innovation and Digital Transformation
You will lead SeeAbility’s organisation‑wide approach to digital, data, and technology. Your work will ensure our systems and tools are modern, secure, and ready for the future.
You will be responsible for:
You will partner closely with:
Are you confident influencing senior leaders and shaping strategy at the highest level?
A Role for Visionary, People-Focused Leader
You are a forward‑thinking technology leader who brings clarity, energy, and strategic insight. You combine technical understanding with strong people and communication skills.
You bring experience in:
You excel at:
Do you thrive in environments where technology has the power to create social impact?
What You Will Bring:
We’re looking for someone who is:
Are you ready to lead meaningful change and shape a more digital, connected SeeAbility?
Why This Role Matters
This is a rare opportunity to lead an ambitious digital journey with:
If you want to lead our digital future — and help build a modern, resilient, user‑centred technology environment — we would love to hear from you.
Why Join Us as a Stategic IT Lead?
We don’t just offer jobs — we build careers and celebrate people.
Your Development & Appreciation
• Annual Excellence Awards – we celebrate your impact
• Long Service Awards – recognition every 5 years
• Development Discussions – your growth matters
• Leadership Development Academy – take your next step
Your Work-Life Balance
• 33 days holiday (pro-rata) (incl. bank holidays), rising to 41 days with long service
• Life events leave – time off when it matters most
• Organisational Sick Pay – 2 weeks after 6 months, up to 12 weeks over 3 years
• Buy or sell annual leave
• Enhanced Family-Friendly Pay + Paid Fertility Leave
• Carers Leave
Your Money Goes Further
• £500 monthly bonus draw – two lucky winners every month
• Blue Light Card + retail discounts & cashback
• Access to Tickets for Good
• Pay reviews + competitive rates
• Pension scheme with tools to plan your future
• Paid DBS & renewals
• Season ticket loans
• Advance Pay & Savings via Stream
Your Wellbeing Counts
• Cycle to Work scheme
• Life assurance – 2x annual salary
• 24/7 Employee Assistance Programme
• Free eye tests
• Discounted gym membership
• In-house Wellbeing Coach
Safeguarding and Promoting Welfare
SeeAbility is committed to safeguarding and promoting the welfare of the people we support. We expect all staff to uphold this commitment and have a strong understanding of their roles and responsibilities in safeguarding.
Safer Recruitment
As part of our safer recruitment procedures, we require the following checks for all successful applicants:
These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.
Diversity
SeeAbility is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all identities, including those from underrepresented groups and those who have a disability or neurodivergent condition. We are please to confirm that we are a Disability Confident Employer.
We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated, and their opinion valued. We are happy to offer any reasonable adjustments to the recruitment process or the role itself to ensure a fair and equitable experience for all candidates.
In exceptional circumstances, the exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.
Our mission is to champion and deliver ambitious support and preventative services alongside people with learning disabilities, autism and sight loss,
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Young people Service in Bracknell. No personal care or experience is required, just the right values.
£30,784.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
This is a fixed term contract for 1 year.
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by Management staff
* Meet customers regularly for support sessions, providing emotional and practical support
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Develop support plans with customers to identify their goals, ensuring a person centred approach, enabling the customer to establish positive change
* Support customers to take care of their living environment, providing emotional and
* practical support to ensure customers enjoy a high-quality accommodation
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, join in local activities to encourage customer involvement
* Approachable and open to others
* Enjoy working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure
* their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible in work roles
* Open to feedback and good insight into self development
What you'll bring:
Essential:
* Good Listening and Communication skills
* Good organisational skills § Ability to learn and develop within your role
* Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
* Good standard of English and Maths
* Good standard of IT skills
Desirable:
* Experience working in mental health customer group
* Experience of working within supported housing environment
* Experience of working as a support worker or similar role
* Experience of working with multi disciplinary teams
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an opportunity to play a leading role in shaping the future of Resources for Autism.
Since 1997, we have supported autistic people and their families through services that are safe, empowering and neuro-affirming. As demand for our work continues to grow, we are looking for an ambitious and strategic Head of Income Generation & Business Development to help us build a stronger, more diverse and sustainable future.
Reporting to the CEO and joining our Senior Leadership Team, you will lead the development of a progressive income generation strategy that expands new partnerships, income streams and opportunities for growth — ensuring we can continue delivering life-changing support to autistic people across London and the West Midlands.
We are looking for someone who combines commercial awareness with creativity, relationship-building and a genuine commitment to social impact.
LOCATION: London (or Birmingham with regular travel to London)
SALARY: £50,000 - £56,000 depending on experience
HOURS: Full time
The Role
You will design and deliver a new income generation strategy that unlocks growth across:
· Corporate partnerships
· Major donors and philanthropy
· Community, individual and digital giving
· Earned and paid‑for services
· Grants, trusts and public sector funding (as part of a balanced mix)
· Recurring /regular donations from committed individuals
You will take an “intrapreneurial” approach — spotting opportunity, building new propositions, testing ideas and learning quickly — while embedding a culture where income generation is seen as a shared organisational priority, not the responsibility of one team.
Essential Experience & Track Record
Essential Skills
· Demonstrable evidence of success and business growth
· Experience and success in one or more of the following:
• Corporate partnerships or sponsorship
• Major donor / philanthropy programmes
• Earned or paid for services/ sales
• Community or digital fundraising
· Experience developing and delivering successful strategies.
· Evidence of successful relationship-building skills with funders, donors, corporate partners or others.
· Experience managing or mentoring staff or volunteers.
· Strategic thinker with the ability to work collaboratively across teams and with senior stakeholders.
· Good market research and data analysis skills that have influenced decisions
· Experience contributing to or leading at organisational growth.
· Highly organised, with the ability to manage multiple priorities and deadlines.
· Excellent communication skills (written and verbal) adaptable to different populations including: colleagues, external professionals, service users, families, volunteers, donors
Desirable Skills
· Understanding of and commitment to adhering to fundraising policies, ethical standards, and relevant regulatory frameworks (e.g. Fundraising Regulator Code of Practice, GDPR).
· Experience in minor/major donor fundraising and/or corporate partnerships.
· Familiarity with the autism or disability sector.
Staff Benefits
90% of our staff say that Resources for Autism is “a great place to work”.
Not only will the work you do ensure we are making vital differences and inspiring others, but our other benefits also include:
· 25 days of leave (pro rata for part time roles) each year plus 8 bank holidays and an additional 3 Celebration days that could be used between Christmas and new year, but may be used for other religious days or significant days such as your birthday
· access to ongoing training and progress in the areas that interest you
· access to our wellbeing initiatives and an Employee Assistance Programme
Application Process
Read more about us and the role on our website
To apply, you will need to complete our application form in full, including your full employment and education history. Any gaps in employment should be clearly explained within your application.
Please note that CVs may be included as supporting documents but will not be accepted in place of a completed application form.
As part of your application, we ask that you provide a personal statement outlining how your experience, skills and approach meet the requirements of the role and person specification.
To be considered for this role chosen applicants will need to complete our application form in full, including your full employment and education history. Any gaps in employment should be clearly explained within your application. Please note that CVs will be included as supporting documents but will not be accepted in place of a completed application form. Please see more about us and the role on our website.
A society where autistic people can live happy and fulfilling lives.
The client requests no contact from agencies or media sales.