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Not For Profit People, Greater London (Hybrid)
£57,904 to £63,032 per annum (London weighted), dependent on experience
Posted 1 day ago
Closing in 6 days
Fitzrovia Youth in Action, Fitzrovia (On-site)
£28,500 - £30,500 per year (depending on experience)
Posted 3 weeks ago Apply Now

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Sands, Remote
£53,745 per year plus £312 home workers allowance per annum
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Adoption UK, Edinburgh, Edinburgh (On-site)
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Join our team as Education Advisor. The postholder will provide frontline education advisory support to kinship, families and professionals.
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Closing today at 17:00
Evergreen Care UK, Dartford, Kent (On-site)
£23,400 Pro rota. Full Time Equivalent £29,250 per year
Join a growing community charity transforming the lives of older people through connection and support.
Posted 1 week ago Apply Now
Not For Profit People, Greater London (Hybrid)
£57,904 to £63,032 per annum (London weighted), dependent on experience
Posted 1 day ago
Harris Hill Charity Recruitment Specialists, Nottingham (Hybrid)
£45k - 50k per year
Posted 1 week ago Apply Now
Harris Hill Charity Recruitment Specialists, London (Hybrid)
Up to £37515
Posted 1 week ago Apply Now
Closing today at 17:24
Barnes Community Association, London (On-site)
£15,000 - £16,000 per year
Posted 4 weeks ago
Harris Hill Charity Recruitment Specialists, Fulham (On-site)
£50k per year
Posted 4 days ago Apply Now
Closing in 4 days
British Heart Foundation, Staines-upon-Thames (On-site)
£28,418 per year + benefits
Posted 1 week ago
Page 63 of 80
Not For Profit People
Greater London (Hybrid)
£57,904 to £63,032 per annum (London weighted), dependent on experience
Full-time
Contract (Fixed Term Contract, 11 months)
Job description

Income Manager

We are seeking an experienced Income Manager to lead high-performing teams and deliver strong income collection across a large housing portfolio.

Position: Income Manager
Salary: £57,904 to £63,032 per annum (London weighted), dependent on experience
Location: Stratford, London with hybrid working (20% to 40% office based)
Hours: Full time
Contract: Fixed Term Contract, 11 months
Closing Date: 28 April 2026
Interview Dates: 5 and 6 May 2026

About the Role
This is a senior leadership opportunity within a large and complex income function, responsible for delivering strong performance across a substantial arrears portfolio.

Key responsibilities include:

  • Leading and developing teams managing between 9,000 and 20,000 accounts
  • Driving income maximisation and reducing arrears across portfolios ranging from £5.5m to £8.5m
  • Embedding a high-performance culture through coaching and development of Customer Account Managers
  • Taking ownership of complex arrears cases and working with legal partners, local authorities and external agencies
  • Using data and insight to identify risk, improve outcomes and influence senior stakeholders
  • Working collaboratively across teams to improve service delivery and customer outcomes
  • Supporting continuous improvement, policy development and operational strategy

About You
You will bring strong leadership experience within income management, housing or a related environment, with a track record of delivering results.

You will demonstrate:

  • Proven experience managing teams in a fast-paced, target-driven environment
  • Strong leadership and people development skills with the ability to motivate teams to achieve KPIs
  • Excellent communication skills and the ability to influence a wide range of stakeholders
  • In-depth knowledge of housing law, landlord and tenant legislation and welfare reform
  • Strong organisational and problem-solving abilities with a proactive approach
  • Experience working with internal and external partners to resolve complex cases
  • Ability to analyse performance data and support strategic decision-making

About the Organisation
This organisation is one of the UK’s leading housing associations, providing homes for hundreds of thousands of people across London, the South East and the North West. With a strong social purpose, they are committed to delivering high quality housing and improving lives.

They place people at the heart of everything they do and are committed to building an inclusive and supportive workplace where diversity is valued. Sustainability and long-term impact are also central to their approach.

Other roles you may have experience of could include: Regional Income Manager, Head of Income, Rent Services Manager, Arrears Manager, Housing Income Lead, Tenancy Sustainment Manager, Revenue Manager

Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.

Organisation
Not For Profit People View profile Organisation type Advertising Agency Company size 6 - 10
Posted on: 16 April 2026
Closing date: 28 April 2026 at 23:30
Job ref: 8346 - CJ
Tags: Finance, Project Management, Housing, Operations, Accounting, Business Intelligence