Communications jobs

We are looking for a passionate, dog welfare and training literate, manager to energise, inspire and lead Chilterns Dog Rescue Society into the future

CDRS is a successful and established dog rehoming charity working from our ‘state of the art’ Rescue Centre near Wendover, Bucks.

Our passionate staff, volunteers and members are striving to make life better for our dogs using their kindness and expertise.

This is an exciting opportunity to drive the charity forwards and shape it for the future

Will you join us and make life better for dogs?

 

Job Title: Head of Dog Rehoming Charity

Reports to: Board of Trustees

Location: Bromley Heights Rescue Centre HP23 6LD

Salary: £35-40k

Hours: 40 per week on an agreed rota (includes weekends and bank holidays)

Contract type: Permanent, full-time

 

Responsibilities

Be responsible for all aspects of the Charity - dogs, people, facilities ,compliance and finances

Manage the charity and the skilled staff within it

Optimise the rescue of dogs and maintain the high quality of care currently in place

Drive the marketing, brand awareness and fundraising of the charity

Actively promote high standards of care with the staff and volunteers

Support and co-ordinate the volunteers, foster carers and members

 

About the team

We have an experienced team of 13 staff in place across the Charity. They are passionate about caring for the dogs and finding suitable loving homes for them in the next stage of their lives.

What we’re looking for

Essential

· A self starter with a  passion for improving the lives of the dogs in our care

· Proven senior leadership experience in a charity, animal welfare, or similar organisation.

· Strong understanding of animal welfare principles and UK legislation affecting rehoming charities.

· Demonstrated ability in strategic planning, team leadership, and financial oversight.

· Successful track record in fundraising, stakeholder engagement, and partnership building.

· Excellent communication, people management, empathy, and decision-making skills.

· Good listening skills and openness to staff proposals, suggestions. Utilisation of existing staff experience and qualifications

· Experience working directly in rescue, veterinary, or kennels environments.

· Knowledge of health and Safety and employment law

 

Desirable

· Knowledge of marketing, PR, and community engagement strategies.

· Qualification in charity management, business administration, or animal welfare.

 

What we offer

28 days holiday per year including bank holidays

Pension scheme

Lovely working environment in the Chiltern Hills at our modern rescue centre

A fulfilling and fun role rescuing dogs and giving them a better life

 

Interested? Here’s how to apply:

Application closing date: 21st June 2026

Interview date: 28th June 2026

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

If successful, your recruitment journey will include:

anonymised application form and cover letter
In-person interview at the centre
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.

Redacted CVs may be accepted by exception.

We believe being an inclusive, diverse organisation – where we welcome diversity of thought, value individuals’ experience and can reach and partner all areas of society – is crucial if we’re to help more dogs. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.

There’s a place for everyone at CDRS and we encourage applications from talented people across all communities.

CDRS is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role

Contract: Permanent, full time contract.

Hours: 35 Hours per week, Monday-Friday, 9am-5pm. We are open to flexible working options.

Salary: £44,000 - £48,000

Location: Hybrid, anchored to the London Carers Trust office 1 day a week. Flexibility to work from other Carers Trust’s offices around the UK when needed.

We are recruiting a Networks Partnerships & Development Manager (Care Equity) to support Carers Trust’s London based networks of local carer organisations and key partners across commissioning, service development, organisational practice, and partnership development

Activity delivered by this post will be focused through an equity lens, taking a place-based approach to supporting Network Partners respond to the practice based implications of developments such as neighbourhood health, digital and workforce changes, alongside the needs of underserved London carer populations.

We are seeking a skilled practitioner with relevant sector experience of delivering effective capacity building and organisational development support, ideally within health, social care or community related sectors

As the postholder you will:

• Lead on partnership development & relationship management for Carers Trust's cross-sector London Networks & strategic partners
• Deliver capacity building activities for local carer organisations
• Provide leadership on equity and inclusion through the convening of communities of practice, staff networks and training sessions in this field
• Develop projects and pilots, with Carers Trust diverse London networks, especially those addressing inequality, access, and wider partnership working

Please download the attached recruitment pack to find out more. 

Various locations across the Liverpool area.
Some flexible hybrid working - 4 days office based, 1 day work from home.

1 Permanent and 1 Fixed term until 30th June 2027

Hours: 35 Hours per week

About the Role

Role Purpose:

Do you enjoy helping people? Are you a compassionate and people focused person?

Do you want to make a real difference to the lives of people who are in problem debt and help them find a way forward?

The Debt Advice Caseworker will provide an in-person high-quality debt advice and casework service to the organisation’s clients.

The Debt Advice Caseworker will provide mentoring and support to their co-workers, which will help develop their skills and expertise in debt and money management service, ensuring they deliver our clients with the best possible service.

A demanding role, whereby the Debt Advice Caseworker will have the ability to understand and deal with complex information.

They will work collaboratively with their team, management and external organisations.

Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.

Requirements

To be appointed as a Debt Advice Caseworker, you will need to have:

1. Knowledge and experience of complex debt casework, covering priority and non-priority debt  advice, options and insolvency solutions.

OR

To be appointed as a Trainee Money Advice Caseworker, you will need to have knowledge of advice areas and money advice issues and have experience of giving advice. We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.

2. Experience of achieving performance and quality targets/KPIs.

3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.

4. Effective oral/written communication skills and be numerate to the level required by the tasks.

5. Ability to prioritise own work, meet deadlines, manage workload and targets in a pressured environment.

6. An ordered approach to casework and an ability and willingness to follow and develop agreed procedures.

7.  IT literacy with an ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.

8. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

9. Ability and willingness to work as part of a team.

10. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equalities and diversity policy

11. Ability to work across different sites within Liverpool.

12. Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent.

Equality and Diversity:

All staff members are expected to demonstrate a commitment to equality and diversity. We recognise and celebrate the positive value of diversity, promote equality and challenge discrimination.

Responsibilities:

1. Provide a casework service covering the full range of debt and money management advice, including debt relief orders, bankruptcy, and debt management plans.

2. Deliver our service by a range of methods required, including telephone/digital channels, drop-in sessions, appointments, outreach work, and home visits.

3. Act for clients where necessary; this includes drafting letters, budgets, financial statements, and negotiating with third parties.

4. Ensure income maximisation through the take up of appropriate welfare benefits.

5. Prepare and present cases to statutory bodies, tribunals, and courts when required.

6. Assist clients with issues, where they may be an integral part of a case, and refer them to the appropriate agencies and advisers.

7. Maintain standards of service delivery and ensure that casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the Money and Pensions Service Advice Quality Framework.

8. Comply with systems for monitoring and reporting purposes.

9. Work collaboratively with colleagues to ensure that the service area meets key performance indicators and targets.

10. Assist in the smooth running of the organisation and provide emergency cover for other parts of the service when necessary.

11. Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation.

Research and Campaigns

1. Keep up to date with current research trends and campaign issues.

2. Participate in research and campaigns activity by providing information on client’s circumstances and acting on behalf of the client.

Essential Criteria

1. An understanding of and commitment to the aims, principles and policies of the Citizens Advice service including a strong commitment to equality and diversity.

2. An understanding of the problems and issues associated with unmanageable debt and their implications for clients and advice service provision.

3. Recent experience of providing advice to the Advice Quality Standard and/or the willingness and ability to complete full debt advice training.

4. A good understanding of the skills and techniques used in interviewing clients through a range of channels including telephone, digital and face-to-face.

5. The ability to understand the needs of others and to empower clients to take action for themselves.

6. The ability to monitor and maintain own standards, prioritise work and meet deadlines and targets.

7. The ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

8. The ability to work as part of a team and to respond positively to change.

How to Apply

For more information and to apply, please click on the Redirect button.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

The Organisation

The National Society for the Prevention of Cruelty to Children (NSPCC) is the UK’s leading children’s charity, driven by a single, unwavering belief: every child deserves to be safe, loved, and free from abuse. Established in 1884 and operating under Royal Charter, the organisation has spent more than 140 years working to prevent cruelty to children and create lasting change in their lives.

Today, that mission has never been more urgent. As the challenges facing children continue to evolve, from the risks of online harm to complex family circumstances, the NSPCC provides vital frontline support while also working to influence the systems that protect children. Each year, it helps make over a million children safer from abuse, with thousands of adults turning to its Helpline and children and young people relying on Childline’s 24/7 counselling when they have nowhere else to turn.

Working across all four nations of the UK and the Channel Islands, the NSPCC combines direct services, education programmes, and national advocacy to drive impact far beyond its immediate reach. Central to its work is a commitment to evidence-led practice, ensuring every action is informed by what works, and that the voices and experiences of children and young people remain at the heart of a safer, more protective society.

The Role

At the heart of NSPCC is its Services Directorate, delivering practical, child-centred support that helps keep children and young people safe. These services translate the organisation’s mission into action through prevention, therapeutic support, and strengthening safeguarding practice.

The Services Director will play a critical role in shaping the NSPCC’s future as a member of the Executive Leadership Team, leading the development and delivery of a national services strategy and overseeing a complex portfolio of services.

Key aspects of the role include:

• Leading high-quality national and local services that improve outcomes for children and young people
• Shaping and delivering the services strategy to support the organisation’s wider ambitions
• Driving integration and impact across NSPCC and Childline services
• Building strong relationships with senior stakeholders, including the Chief Executive, Board, and external partners

The Person

This is an opportunity for a collaborative, values-driven leader to navigate complexity, drive meaningful change, and make a lasting difference to children’s lives at scale. The successful candidate will demonstrate the following:

• Extensive experience and proven track record at Director level of successfully developing and delivering services, including co-production and collaboration with partners, in a complex stakeholder environment that have a measurably positive impact for beneficiaries.
• Highly experienced in child protection with demonstrable knowledge and experience of child safeguarding. A social work qualification will be highly advantageous.
• Proven experience leading and managing teams of functional experts, overseeing significant income and expenditure budgets, and driving operational performance through the setting and monitoring of clear, aligned objectives.
• Experience of designing and delivering transformational change and driving performance management using appropriate quality and management methods and models, to deliver efficient and effective services.
• Demonstrable understanding of the operational context for services including the commissioning and market environment.
• Experience of managing senior stakeholders, both internally and externally, and confidence in dealing with, and influencing, senior employees and volunteer colleagues, and producing and imparting clear and non-technical advice and information.
• Values the different skills and attributes of others, utilising the insight, experience and expertise of colleagues.
• Experience of representing an organisation at the highest level. Clearly articulates a compelling vision, focussing on both what the future might hold and the more immediate stepping stones to realise those outcomes.
• Challenges constructively and evidences a willingness to receive constructive challenge in order to drive our individual and collective efforts forward.

Further Information

For further information about NSPCC, the role responsibilities, and the person we are looking for, please download the Candidate Briefing Pack.

How to Apply

If you are interested in this key role within the NSPCC and feel you have the skills and experience required, please include the following with your application:

• An up to date CV with the details of two referees (we will not contact them without your prior permission).
• A supporting statement which addresses how you meet the criteria for the role as detailed in the Person Specification. Please also discuss your motivations for applying.

Closing date for applications: Monday 1st June 2026
Preliminary interviews with Russam: 12th-16th June 2026
First stage interviews with NSPCC: Week commencing 29th June 2026
Second stage interviews with NSPCC: Week commencing 6th July 2026

Dog Aid Scotland

Dog Aid Scotland is celebrating its 70th anniversary of creating and protecting loving homes across Scotland. The charity helps keep dogs with their owners whenever possible and when that’s not possible, we find dogs new homes, giving them hope for a future.

This is an exciting opportunity to join a long standing charity entering a period of growth and investment with a focus on helping many more dogs and their owners. The charity will look to increase the scale of its work, significantly increasing awareness of the importance and impact of Dog Aid Scotland while ensuring financial sustainability through fundraising and income diversification.

The Role 

The Finance Manager will have responsibility for and oversight of the financial management within Dog Aid Scotland, reporting directly to the Chief Executive. This will include day to day financial functions across the charity, working closely across the small but dedicated team, to ensure the organisation operates effectively and sustainably. The role will support the charities strategic objectives including long term financial sustainability and ensuring compliance with charity governance standards.

This is a part time role working as part of a small, dedicated team who aim to create happy homes for dogs across Scotland. Although it will be expected to be in the office each week, some hybrid working will be available. 

Key Responsibilities

• Strategic finance and business leadership, responsible for all of charities accounts and financial processes
• Financial planning and budgeting, including putting together budgets, producing forecasts and management accounts
• Working closely with CEO on long term financial planning that aligns and enables wider charity strategy
• Compliance, systems and controls, including oversight of Xero accounting system and ensuring compliance with charity financial regulations

For more information and how to apply please see Job Pack 

Join Addiction Family Support

Addiction Family Support is the leading UK-registered charity supporting adults affected or bereaved by a loved one's harmful use of alcohol, drugs, or gambling.

The role: Family Support Worker (Bereavement)

As a Family Support Worker at Addiction Family Support, you will be responsible for delivering a range of services to provide crucial emotional and practical assistance to individuals bereaved (and affected) by the loss of a loved one due to addiction. Through both individual and group support, you will offer a compassionate and understanding presence, helping people navigate grief and loss in a safe and supportive environment.

Our service delivery takes place via several methods, including taking calls on our telephone Helpline, responding to emails through our email service and delivering remote 5-Step Method informed intervention to individuals and groups via an online platform.

Working patterns are flexible and you may be expected to work on a rota basis, and we would hope to be able to offer more hours per week in time when funding allows it.

You will need to be confident in your ability to provide support via a variety of remote and digital platforms, being able to respond to immediate requests for support. You will be an active and involved member of our team and contribute to all aspects of our work to help us achieve our strategic goals and work towards achieving our vision.

Responsibilities:

• Offer empathetic and non-judgmental structured emotional and practical support to those affected by the bereavement of a loved one due to addiction (via a Helpline and 5-Step Method informed one to one and group support).
• Provide or signpost information, literature, and resources to help individuals and groups manage grief and cope with their situations.
• Facilitate or co-facilitate bereavement support group meetings, creating a safe space for participants to share their experiences and provide mutual support.
• Follow guidelines and safeguarding practices - ensuring safeguarding concerns are addressed promptly and signpost individuals to additional services where appropriate.
• Maintain accurate and confidential records in line with GDPR and the charity’s policies. 

Ongoing support

As a Family Support Worker (Bereavement), you will have access to regular supervision and peer support, ensuring you feel confident and equipped in your role. Development opportunities are available to help you grow in your position and enhance the support you provide. 

 Join our team of change-makers

Are you ready to make a difference? We're on the lookout for a vibrant, enthusiastic, proactive and collaborative individual with the right skills and experience to become part of our incredible charity.

Be part of something special

Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.

Join an award-winning journey

This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.

The deadline for submitting applications is 5.00pm on Friday 29 May 2026.

Interviews will be held w/c 8 June 2026.

Location: Rotherham

Mentored by: Regional Head

Type of Employment:  Full-time

Hours of Work: 40 hours per week

Days of work: Monday-Friday

Pay Level: £48,000

The Really NEET Project is seeking a highly skilled and passionate Special Educational Needs Coordinator to lead & strengthen the quality of our SEND provision across the region.

The SENCo will drive excellence in SEND practice, support staff development, and ensure that statutory responsibilities are fulfilled with professionalism and care.

Working collaboratively with staff, external agencies, families and local authorities, the SENCo will help shape an inclusive environment where every young person can thrive.

Some of the key areas include:

• Champion and embed high standards, values and inclusive practices in SEND across the centre.
• Provide effective line management to the Pastoral Caseworker, including regular supervision and developmental coaching.
• Lead and contribute to self-improvement audits in SEND and education, ensuring recommendations are fully implemented.
• Advocate confidently for yourself, staff, young people, and their families within an inclusive practice.
• Act as a key point of accountability to Local Authorities and Ofsted.
• Present clear and accurate reports on SEND performance and provision to internal and external stakeholders.
• Work closely with Teaching, Learning and Assessment Coordinators (TLAs) to deliver EHCP outcomes effectively.
• Support the embedding of adaptive teaching strategies across the provision.

Our Benefits:

• 10 weeks paid holiday per year (during school holidays)
• Vitality Health package (with no employee excess to pay on claims)
• Royal London Pension Scheme
• Job valuations to ensure competitive salaries
• 45p per mile for any work related journeys
• Annual 2 night staff Getaway
• Christmas spending voucher
• Regular social activities
• Annual Employee Wellbeing budget
• Occupational Health Offer
• Enhanced maternity, paternity, adoption and shared parental leave policies
• Foster & Kinship Policy – time off for training
• Time of for fertility/IVF treatments & appointments
• Bespoke CDP Opportunities

What to expect from the recruitment process:

1. Application form submitted and reviewed by the panel
2. Shortlisted candidates invited to a first stage interview
3. Candidates who are successful at the first stage interview will be invited for a second stage assessment which may consist of an in tray task, scenario presentation or microteach along with time with the learners and a tour of the workplace.
4. Candidate selection – the panel will review any applications and a selection decision made
5. Recruitment Manager will make contact with applicants to let them know the outcome of their interviews

All applications must be submitted by 31st May 2026 with interviews being held the following 2 weeks. All candidates should be notified of the outcome of interviews within 3 working days. (subject to change)

For more information on this role and our organization please visit our website

Please note that we are committed to safeguarding and promoting the welfare of our learners and expect all those who work with us to share this commitment. Successful applicants will need to undertake a DBS Enhanced Clearance check (Disclosure and Barring Service) and complete a Self Disclosure.

As a Domestic Abuse Specialist working for Aurora New Dawn, you will work to strengthen the police response to domestic abuse by providing independent, specialist expertise within police control rooms.

Based in a local police control room you will work alongside call handlers, dispatchers, and officers to:

• assess risk and ensure no opportunities for safeguarding are missed
• quality assure police responses to domestic abuse calls
• review incident logs, DASH/DARA risk assessments, and Body Worn Video (BWV) footage
• provide operational advice to officers deploying to incidents
• identify and facilitate referrals into specialist domestic abuse support services
• improve victim safety from the very first point of contact

Working under the direction of a Senior member of staff you will work independently but collaboratively with Thames Valley police, and in line with our organisational values.

This role involves supporting and developing police staff within police centres. There may also be occasions in the future where you attend callouts alongside officers to observe their engagement with victims, to provide feedback that supports risk assessment and safeguarding processes.

PLEASE NOTE: This is an on-site role which requires you to be co-located within police control rooms and/or call centres during your shifts.

MAIN DUTIES

1. Call Review and Quality Assurance

• Listen to live or recently recorded 101/999 calls to assess victim engagement and identify missed domestic abuse indicators.
• Provide constructive, specialist feedback to call handlers to strengthen practice.
• Review selected calls or conduct sampling to identify domestic abuse calls that may have been missed.
• Review body-worn video (BWV) footage as required.

1. Risk Assessment and Escalation

• Review DASH/DARA risk assessments, police logs, and intelligence systems to identify concerns.
• Escalate cases requiring regrading or altered response times to the Force Control Room (FCR) Inspector, documenting all recommendations.
• Identify risk patterns and ensure timely action to safeguard victims.

1. Operational Advice for Officers and Control Room Staff

• Provide attending officers with relevant operational advice and background information via manual intelligence checks, such as:

Ø  protective order status

Ø  history of prior callouts

Ø  known risk indicators

Ø  relevant vulnerabilities or perpetrator patterns

• Add safeguarding information to dispatch logs as appropriate.

1. Multi‑Agency Work and Referrals

• Work closely with the local Victims First Hub, other specialist services and relevant ‘By and For’ organisations to facilitate appropriate onward referrals.
• Provide guidance on appropriate pathways for victims based on risk, identity, and need.
• Support the development of posters, guidance, and resources for FCR staff relating to out‑of‑hours support.

1. Learning, Development and Culture Change

• Support, inform, and where appropriate deliver training for call handlers and new recruits.
• Contribute to identifying themes, patterns, and learning for organisational improvement.
• Participate in review meetings with TVP, OPCC, and the Aurora Management Team.

1. Independence, Governance and Data

• Maintain strict independence while collaborating constructively with police colleagues.
• Work within data protection legislation and information sharing policies, including in relation to police data.
• Maintain accurate, confidential case and activity records.

1. Professional Responsibilities

• Maintain up‑to‑date specialist knowledge of domestic abuse practice.
• Participate in regular clinical supervision, case/workload reviews and line management supervision.
• Work flexibly to meet demand and support resilience across all FCR locations.
• Uphold Aurora New Dawn’s values, ethos and confidentiality standards at all times
• Complete any other duties. appropriate to the role and level.

      

Corporate Responsibilities

1. The above range of duties and responsibilities is not exhaustive: post holders will be expected to perform work of a similar level and responsibility when requested to do so.
2. Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.
3. Observe duty to all Heath and Safety rules and take all reasonable care to promote the health and safety of yourself and others.
4. Act in a way that supports and promotes Aurora New Dawn’s Equal Opportunities Policy, which aims to ensure everyone has equal treatment and equal access to employment and services.
5. Contribute to Best value by working in an effective, efficient, and economic way, and to suggest and implement improved ways of working wherever possible. 

IT Security

All staff must strictly adhere to current Aurora New Dawn policy on IT security as instructed by Chief Executive. Any breach of this policy could invoke the Aurora New Dawn disciplinary procedures, which could result in dismissal.

PERSON SPECIFICATION

This job description is a guide to the work you will initially be required to undertake.  It may be changed from time to time to meet changing circumstances.  It does not form part of your contract of employment

DOMESTIC ABUSE SPECIALIST

Essential Skills, Knowledge & Experience

• Demonstrable, direct experience of supporting victims of domestic abuse.
• Strong understanding of:
  • domestic abuse typologies
  • risk assessment and safety planning
  • dynamics of coercive control
• Understanding of trauma-informed practice principles, and their application to policing
• Ability to analyse risk quickly and accurately, including during crisis situations.
• Experience reviewing domestic abuse cases, quality assurance/audit and DIP sampling
• Knowledge of local specialist services, including By and For providers.
• Excellent verbal and written communication skills, including providing clear, constructive feedback and written reports
• Ability to maintain professional boundaries and act with independence.
• Strong IT skills and ability to use case management or intelligence systems.
• Ability to remain calm and effective in a high‑pressure, fast‑moving environment.
• Confidence in representing the organisation at local meetings, training sessions and within multi-agency groups as required.
• Commitment to feminist ethos, equality, and anti‑discriminatory practice.
• Ability to work flexible hours, including evenings and weekends.

Desirable

• IDVA qualification via a recognised provider.
• Experience working with police or within a control room setting.
• Experience delivering training or workshops.
• Experience reviewing Body Worn Video (BWV), police logs, or intelligence systems.
• Experience working in a crisis-response environment (e.g., helplines, emergency services).

Personal Qualities

• Compassionate, empathetic, and victim/survivor‑centred.
• Non‑judgemental, empowering approach.
• Ability to challenge constructively and maintain independence.
• Adaptable, resilient, and able to manage competing demands.
• Reliable, professional, and trustworthy.
• Reflective, with commitment to continuous improvement.

Other Requirements

• Enhanced DBS
• Full Police Vetting is an essential requirement of the post and will be required on acceptance of employment. If full Level 3 Police vetting is not obtained your employment can be terminated.
• Ability to travel across Thames Valley locations.
• Access to a vehicle and valid UK driving
• This role is exempt from the Rehabilitation of Offenders Act 1974.

We encourage applications from women of all backgrounds and communities and are committed to having a team that is diverse in terms of skills, experiences, and abilities. We particularly encourage applications from disabled and Black, Asian, and Minority Ethnic women, as these groups are currently underrepresented in our organisation.

Retail Development Officer
Harrogate, with regular travel across Yorkshire.

We offer hybrid working.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Retail Development Officer, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

Reporting to the Retail Development Manager, the Retail Development Officer will support with the continued growth and development of our retail network.

The role holder will actively support the Retail Development Manager to build, deliver, and implement a pipeline of new sites development in retail, including shops, cafes and superstores, Yorkshire Cancer Research Centres, and other retail related projects.

You will have responsibility of supporting the Retail Development Manager with market analysis and feasibility studies of potential new sites, contributing to the development of business cases, projects plans and delivery of these plans as well as contributing to compliance and ongoing maintenance and required improvements within the retail real estate. There will also be an opportunity for the role holder to inform future decision making through the delivery of business insight, KPI data and other metric reports relating to income.

Specifically, you will:

Ensure Retail Development effectively manages risk through clear prioritisation and consistent role modelling of best practices:

· Work collaboratively with the Retail Area Manager, with regards to monitoring compliance with retail policies and procedures, as well as Health & Safety standards.

· Act as a visible leader in relation to all health and safety responsibilities, taking reasonable care for your own safety and the safety of others. Adhere to all Health & Safety requirements, processes and procedures.

· Support and role model a strong safety-first approach in all retail development activities and projects.

· Work closely with the Facilities Manager to ensure new shops are in good condition and compliance documents are in place before being handed over to operate under business-as-usual activities.

Drive strong team performance across retail by consistently delivering high-quality work, demonstrating reliability, and actively collaborating across teams and external partners:

· Support, where possible, the recruitment process for new shop managers and volunteers and ensure this is complete in time for each new shop opening.

· Maintain and monitor detailed project plans for refurbishments, openings and improvement projects, ensuring suppliers, tradespeople and internal stakeholders are engaged and informed of key dates.

· Deputise for the Retail Development Manager, support and maintain relationships with property agents, shopfitters, tradespeople and third parties, in their absence.

· Assist as a contact for discussions with relevant internal and external stakeholders regarding new locations.

Support the positive representation of the Yorkshire Cancer Research brand by modelling key behaviours and helping deliver welcoming, innovative spaces that position the organisation as a brand leader:

· Undertake regular shop visits/shop floor inspections as directed by the Retail Development Manager; directing and supporting the team to deliver creative and inspiring layouts, space planning and use of point of sale to ensure that each shop maximises its sales potential.

· Empower teams through training and demonstrating the high standards expected of visual presentation of the shops in representing the brand image of Yorkshire Cancer Research.

· Be a trusted point of reference who understands expected standards, can clearly communicate them, and champions their importance in representing Yorkshire Cancer Research.

Support the delivery of commercially viable shops and related spaces by working within budget constraints and aligning with approved business cases and project plans:

· Support the Retail Development Manager in exploring and identifying the best locations for new shop openings, including market analysis, feasibility study, site visits, and site presentation.

· Assist in developing business cases for each new shop, ensuring they are financially viable and key decisions are documented.

· Support the development of project plans for shop openings, closures, and refits by ensuring suppliers, tradespeople and internal stakeholders are engaged and informed of key dates.

· Continuously improve systems and processes that support effective project delivery, ensuring accurate documentation, reporting and compliance.

· Work alongside the Retail Development Manager to identify new suppliers, ensuring they are suitable, competent, and aligned to our values.

· Support the Retail Development Manager in developing and testing new income streams, processes, and systems before moving to business-as-usual activities.

· Support the Retail Development Manager, Retail Area Managers, Head of Retail Property & Estates, and team in regularly reviewing our current retail estate, identifying maintenance and other improvements required.

Other duties:

· Support the development and execution of the ten-year Retail business strategy.

· Deliver key business insight to drive improvements through analysis.

· Provide regular KPI and metric reports on income to inform future decision-making and planning.

· Undertake additional duties outside the key job duties within the team and across the charity, as the charity may reasonably require.

About You

To be considered for this role, you will need:

· To ideally be educated to A Level or equivalent, or able to demonstrate experience in a similar role at a similar level.

· Have evidence of continued professional development relevant to the role's purpose and level.

· Experience in support of the delivery of multi-stakeholder projects.

· To have excellent business acumen and an in-depth understanding of market trends

· To have experience of working cross-functionally, both within an organisation and externally.

· To have experience in planning and implementing store openings.

· To have experience in using project management software such as Airtable and Sketchup.

· To be highly organised with good time management skills and the ability to prioritise own workload to meet deadlines.

· To have convincing and persuasive written, oral and presentation skills with the ability to present ideas and issues, clearly, and coherently to a wide range of audiences.

· To have excellent IT skills with confident use of Microsoft Office packages including Word, Advanced Excel, Outlook, and PowerPoint.

· Project Management experience is desirable, including experience in keeping accurate documentation supporting project management.

· To have proven experience in developing retail processes for shops is desirable.

· Merchandising and/or retail display experience is desirable

· It is advantageous to hold a Project Management Qualification: IE APM, PRINCE2

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role via Charity Job or our website before 20 May 2026. Please read our privacy notice before applying. Please note this is a two stage interview process and first interviews will be conducted on Teams, second interviews will be held in person at our Head Offices in Harrogate on 26 May 2026.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

Salary: £41,500

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. For this role, we need someone to come into the office at least one day a week, on a Thursday. A day where all of the Programmes team come into the office. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there. 

Contractually this role is London-based.

Contract: 8 Month Contract ending on 31 March 2027

Benefits:

• 25 days annual leave pro rata based on the term of the contract
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.

Closing date for applications: 23:59 on Sunday 31 May 2026. 

Interview dates: Tuesday June 9 and Wednesday June 10. Interviews will take place online via MS Teams.

Job Information 

The Role

The Conference Manager (FTC) plays a significant part in delivering Hospice UK’s programme of conferences for our hospice membership. As a newly created position, you will take the lead on our one-day conferences while also supporting the delivery of our annual National Conference. 

Our conferences are central to our strategic aim of bringing the sector together to share expertise, collaborate and celebrate innovation. Your work will ensure our conferences are delivered to a high standard and that hospice delegates have access to relevant and timely learning opportunities. 

You will work with a range of internal and external stakeholder as well as the subject matter experts. Listening to their feedback, you will help shape the programme content, work with the wider project team to deliver a smooth and valuable learning opportunity for hospice colleagues. 

The Team

The Conference team is made up of the Senior Conference manager and the Programmes Team Administrator, with support from the Deputy Director of Programmes, Director of Programmes and subject matter experts across the organisation.

It is a mighty team of two, managing a portfolio of 5 in person conferences across the year, from our role focused one-day conferences of around 130 - 150 delegates to our annual National Conference, which welcomes over 1000 delegates.Our team works across the organisation and collaborates with lots of internal and external stakeholders. 

About You

You will have strong attention to detail, excellent organisational skills, and be confident building relationships with a wider range of stakeholders. 

You will bring:

• Proven experience of organising in person conferences, events or seminars (or similar complex activities) for around 130 people or more
• Ability to distil conversations, feedback and discussions into actionable insights that support effective planning.
• Naturally curious and proactive
• A self-motivated, self-sufficient approach to managing your workload
• Strong time management skills, with the ability to manage multiple priorities

More information is available in the candidate information pack, which is available on our website to download.

1. Are you passionate about empowering others with life-saving skills?
2. Do you want to make a real difference in your community?

 
 
As a Trainer, you’ll deliver essential courses, including First Aid at Work, Fire Marshal, and Mental Health, equipping learners with vital skills to stay safe and support others.
 
If you're ready to step into a role where every day is rewarding, we’d love to hear from you!

Details
 

• Salary: £25,276 per annum
• Location: Derby, East Midlands
• Working Pattern: 5 out of 7 days, including occasional evenings or weekends to meet learner needs
• Contract: Full-time, permanent
• Additional benefits:
  • Paid mileage and expenses for travel
  • Ongoing professional development, including support to maintain your subject competence and certifications
  • Flexible working patterns to suit your schedule
  • Corporate uniform provided for a professional appearance
  • Enhanced DBS check paid for by the organisation
  • A culture of inclusivity, aligning with the values of Humanity, Excellence, Accountability, Responsiveness, and Teamwork (H.E.A.R.T.)

 
 
About the Organisation

This role supports one of the UK’s leading providers of workplace training. With a mission to save lives and make communities safer, their vision is to empower every person with skills that make a difference. They value their people, offering opportunities for growth, and champion diversity in everything they do.
 
 
About the Role

As a Trainer, you’ll deliver a variety of courses to diverse groups, ensuring high standards of teaching and assessment. From CPR techniques to mental health awareness, you’ll empower learners with essential skills while contributing to the organisation’s life-saving mission.
 
You’ll manage your own schedule, travel to training locations, and be responsible for setting up engaging, professional sessions. With support from a dedicated team, you’ll maintain compliance with awarding body standards and contribute to the continuous improvement of training delivery.
 
 
Key Responsibilities
 

• Deliver and assess workplace training courses such as First Aid at Work and Mental Health Awareness.
• Set up training venues, ensuring all materials and equipment are ready.
• Conduct dynamic risk assessments at venues and act as a designated first aider and fire marshal.
• Maintain up-to-date knowledge of your subject area through professional development.
• Promote the organisation’s products and services to learners.
• Complete all required documentation promptly and accurately.

 
 
Skills / Experience Required
 

• Essential qualifications:
  • Level 3 Certificate in Learning and Development or equivalent, plus a valid course-specific qualification (e.g., First Aid at Work, IOSH).
• Experience:
  • Delivering first aid and/or health and safety courses to adults.
• Skills:
  • Excellent communication and interpersonal skills, with the ability to engage diverse groups.
• Other:
  • Physically able to perform CPR on a manikin on the floor.
  • Confident using Microsoft applications and digital tools for course administration.
  • A full driving licence and access to a vehicle for travel to training venues.

 
 
To Apply

• If you’re ready to inspire others and be part of a team dedicated to saving lives, we’d love to hear from you!
• Application is by CV only – no covering letter required.

 
 
Interview Process

• Initial telephone call with the regional manager for the area
• In-person interview, which will include competency-based questions and the delivery of a short mock training session to demonstrate your skills.

 
 
Deadline for Applications

• ASAP – applications will be reviewed on a rolling basis

 

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a IAG Specialist to play a pivotal role in our Employment Services in Haringey.

Sounds great, what will I be doing?

The IAG Specialist will provide high-quality Information, Advice and Guidance (IAG) to people with mental health conditions, supporting them to access employment, education, training, and volunteering opportunities.

The service delivers time-limited, light-touch one-to-one and group-based interventions, tailored to individual need and focused on progression, wellbeing, and increased independence.

The role will be predominantly community-based within one borough, requiring travel across community venues. Support will be delivered through a hybrid model, combining face-to-face and virtual engagement.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring experience delivering Information, Advice and Guidance within a community, mental health, or employment support setting, alongside a strong understanding of how mental health challenges can impact wellbeing, confidence, daily functioning, and readiness for work. You will have excellent communication and interpersonal skills, enabling you to build effective relationships with service users, employers, community partners, and clinical teams. You will be confident managing a varied caseload, maintaining accurate and high-quality case notes, and delivering engaging group sessions both in person and virtually. Strong administrative and digital skills are essential, including proficiency in Microsoft Office and case management systems. You will demonstrate high attention to detail and a firm commitment to safeguarding, confidentiality, GDPR, and organisational policies.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

You will support the development and delivery of our schools, youth centre and detached programmes. This will consist of one to ones and group work with young people within schools, detached work in designated areas as well as centre-based provision. You will be responsible for building strong, professional relationships with young people and adapting and coordinating a service around their needs. You will work in partnership with the other Youth Workers on the team, the Youth & Community Manager, schools and youth organisations around the county as well as the wider voluntary sector and statutory partners

You will work also in the community to identify and support volunteers to become engaged within our services and provision. You will collate a range of data, information and imagery that creates evidence of your work and the impact it is making not only to young people but also to the wider community.

The Pop-up Shop Lead will manage all aspects of the Derry Castle Street Pop Up Shop, including leading and supporting volunteers, maximising income generation and ensuring an excellent customer and donor experience.

As this is a newly established pop-up shop, the post holder will play a key role in setting up, developing and embedding the shop within the local community during its first year of operation. This includes building volunteer capacity, developing donation streams, establishing effective shop systems and contributing to the evaluation of the pop-up model to inform future retail development.

The post holder will act as an ambassador for Concern Worldwide, ensuring the shop becomes a welcoming, sustainable and successful community retail space that supports Concern’s mission and raises awareness of its work and campaigns.

This is an exciting time to join the retail team as we establish and grow this new community-focused pop‑up shop.

About us: 

We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 24 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives. 

Retail Development in Northern Ireland

Concern Worldwide operates a growing retail network of seven shops across Northern Ireland, each playing an important role in supporting our work to end extreme poverty. Our portfolio currently includes two specialist bookshops located in Derry and Holywood, alongside five established charity shops in Ballycastle, Newcastle and across Belfast on the Lisburn Road, Antrim Road and Ormeau Road.

While relatively small in scale, our retail operation is ambitious, dynamic and entering an exciting period of development. Over recent years we have strengthened performance, modernised operations and built resilient shop teams supported by dedicated volunteers and staff.

With further shop openings planned and new retail models being explored, including pop up and diversified formats, this is a pivotal moment for retail growth in Northern Ireland. We are expanding not simply in size but in ambition, testing innovative approaches to charity retail while strengthening our presence within local communities.

Joining Concern Retail at this stage offers the opportunity to be part of a developing network where new ideas are welcomed, leadership is visible and individuals can directly shape the future direction of our retail programme.

Benefits
•    25 days’ annual leave, pro-rated for part-time employees.
•    Annual leave purchase scheme
•    Enhanced maternity leave pay and shared parental leave
•    Stakeholder pension
•    Season ticket loan
•    Cycle scheme
•    Life assurance
•    Access to Employee Assistance Programme (EAP)

Details of our benefits could be found on our website.

Job Location: Derry

2a Castle Street, Derry, BT48 6HQ  

About You: 

ESSENTIAL

Experience

• Experience working in a retail or customer facing environment.
• Experience supporting the setup, development or growth of a retail, community or social enterprise initiative.
• Experience organising priorities and working effectively within a fast-paced operational environment.
• Experience supervising or coordinating people within a retail, hospitality, charity or customer-focused environment.
• Experience supporting the day to day running of a shop, store or customer focused operation.
• Experience contributing to sales performance, income generation or achievement of target.
• Demonstrated ability to take initiative and work independently within a busy operational environment.

Applications are welcomed from candidates with experience in retail, hospitality, community projects, social enterprise or other customer focused environments who can demonstrate transferable skills and motivation to succeed in charity retail.

Knowledge and Skills

• Strong interpersonal and communication skills with the ability to engage confidently with colleagues, volunteers, donors and customers.
• Organised and proactive approach with the ability to manage competing priorities.
• Commercial awareness and an understanding of how good retail practice drives income.
• Ability to work in a practical, hands on retail environment while contributing ideas to grow and develop the shop.
• Basic numeracy and literacy skills suitable for retail administration, cash handling and reporting.
• Confidence using IT systems including email and Microsoft Office applications. Training will be provided where required.
• Awareness of social media or willingness to use digital channels to support shop promotion and volunteer engagement.
• Ability to build positive relationships and engage effectively with local communities and stakeholders.

Working Pattern

• Flexible approach to working hours, including weekends and Bank Holidays.

DESIRABLE

Where a high volume of applications is received, preference may be given to candidates who can demonstrate:

• Experience managing or supervising within charity retail or commercial retail.
• Experience opening, developing or growing a retail or community initiative.
• Experience recruiting, managing or supporting volunteers.

To view the full job description, please click on the link below to download the document.

Equality, Diversity, and Inclusion: 

Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality. 

HOW TO APPLY

To apply for this post, please complete the application by 29th May 2026.

To give yourself the best chance of being shortlisted, please explain under each question how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements.

Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements.

Candidates must be legally entitled to work in the UK at the time of application.

Conditions of Appointment: 

Pay band: GB3

Annual Salary: £25,907 - £28,786 (4 days pro rata at £20,725.6 - £23,028.8).

New employees will normally start at the beginning of the pay band, with scope for progression over time.

The successful post holder will be required to complete a Basic AccessNI check and sign a criminal records self-declaration form.

It is the nature of this post that weekend working hours may be part of the normal working week.

This appointment is conditional upon the satisfactory completion of a three-month probationary period.

Deadline: 29th May 2026

Please note that Concern reserves the right to close this vacancy early and to interview candidates on a rolling basis due to the urgency of filling this role. Applicants are therefore encouraged to submit their application as soon as possible to avoid missing out. 

All candidates who are short-listed for an interview will be notified via email.

Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.