Communications jobs

Advice Manager
£45,000 | Full-time | Hybrid (London-based with some outreach work)

Are you an experienced debt advice professional looking for a new challenge in a leadership role?

We’re working with a specialist charity that provides high-quality debt and money advice to help people manage their finances, protect their essential services, and safeguard their income. They are now seeking an Advice Manager to lead their advice team through a pivotal stage of growth.

In this role, you’ll:

• Lead and support a busy team of debt advisers, ensuring advice is accurate, effective, and compliant with FCA and sector standards

• Oversee quality control, case management, and reporting to funders and regulators

• Support and develop staff through training, supervision, and case reviews

• Work closely with senior colleagues to deliver funding requirements, explore new opportunities, and strengthen services for clients

This is a hands-on, senior role where you’ll combine leadership with maintaining up-to-date knowledge of debt solutions, casework processes, and sector developments.

About you:
You’ll bring at least 5 years’ experience of delivering debt advice and managing caseloads, together with a specialist debt advice qualification (or the drive to complete one). You’ll be confident managing a team, balancing priorities, and ensuring services meet the highest quality standards. Strong communication, data, and organisational skills are essential.

Salary & Benefits:

• £45,000 per year

• 25 days annual leave + bank holidays + birthday leave (plus extra leave with service, up to 35 days)

• Hybrid working (with some outreach in London)

• Pension, Employee Assistance Programme, home office allowance, Costco membership

• Commitment to training and professional development

This is an exciting opportunity to step into a senior post within a small, dynamic, and mission-driven team.

If you’re passionate about using your skills to make a real difference for people experiencing debt, we’d love to hear from you.

Lead the Future of Greyhound Welfare

Are you a passionate and strategic leader with a commitment to animal welfare? Join Greyhound Trust as our Head of Homing and Welfare - shape the future of homing services and champion the wellbeing of retired racing greyhounds across the UK.

About Us

At Greyhound Trust, we believe every retired racing greyhound deserves a loving home and a life filled with kindness and compassion. Our national network of homing centres and Branches—powered by dedicated staff and volunteers—supports over a thousand greyhounds each year in their journey from track to home.   You will help take us back to our pre covid numbers of several thousand greyhounds being homed by Greyhound Trust each year.

The Role

Reporting directly to the Chief Executive and sitting as part of the Senior Management Team, you'll be responsible for developing and delivering our national Homing and Welfare Strategy, while leading the transformation of our homing network to home more grreyhounds and develop its impact. 

You will also lead innovative new programmes such as:

• Greyhound Guardian – our compassionate return scheme

• Community Outreach Initiatives – exploring the therapeutic role of greyhounds

This is a rare opportunity to lead strategic change in animal welfare at both a national and grassroots level.

What You Will Do

• Lead national strategy for homing and greyhound care

• Oversee operations at our homing centres, including the flagship National Greyhound Centre

• Identify high impact operational changes required to increase reach and home more greyhounds, and lead the relevant operational change across the homing network

• Develop new welfare and outreach initiatives

• Manage a high performing team of operational Managers, focused on greyhound outcomes, supporting and developing our valued volunteers and championing the breed

• Represent Greyhound Trust at sector forums and public platforms

• Lead welfare governance, policy, and budget management

About You

We’re looking for a confident, collaborative and visionary leader who can balance strategic thinking with practical delivery. You’ll bring:

✅ Senior leadership experience in animal welfare

✅ Strong operational and budget oversight skills

✅ Ability to analsyse data and trends, and model new ways of working to address identified needs

✅ A track record of driving service improvement and innovation

✅ Excellent communication and people management skills

✅ Experience working with volunteers and multi-site teams

✅ Confidence in navigating complex welfare and behavioural decisions

✅ A passion for animal welfare and a values-led approach

Experience in policy, outreach / project development and regulatory governance is a plus.

Why Join Us?

• Be part of a respected national charity with a mission-led culture

• Lead groundbreaking initiatives in greyhound welfare and community outreach

• Shape the future of homing practices and volunteer engagement across the UK

• Work alongside a passionate team, who are dedicated to Greyhound Trust and Greyhound Welfare

How to Apply

If you're ready to lead national transformation in greyhound welfare, we’d love to hear from you.

Apply by submitting your CV AND a covering letter, outlining your suitability for the role and why you would be a great fit for Charity and its existing committed team.
 

A fantastic opportunity has arisen for a Finance Manager with a national charity for unpaid carers on a permanent, part-time (28 hours per week) basis. As Finance Manager, you will be responsible for the management of the financial accounting functions of the organisation, for the preparation of statutory accounts, regular management reports, the preparation of all tax returns, supporting budget holders and assisting them fulfil their responsibilities, and for compliance with statutory requirements including compliance with tax laws and regulations.

Please note, hybrid working is in place with this organisation, and you will be required to go into the office every Wednesday. Additionally, the salary on show is the FTE. 

As Finance Manager, you will:

- Manage the financial accounting function of the organisation

- Prepare monthly management accounts for budget holders and senior management team

- Verify and validate the restricted funds accounts and reports and incorporate into the main accounting and reporting systems

- Line manage the Finance Officer including conducting appraisals and supporting development

- Prepare the year-end audit files and statutory accounts in line with SORP, the Charities Acts and liaise with the auditors, bankers and other agencies as appropriate and relevant

The successful applicant will:

- Have demonstrable experience in finance within the charity sector, in a similar role

- Be fully qualified (ACA, ACCA, CIMA)

- Have the ability to use Excel to a high standard to record, analyse and compare data quickly and effectively

- Have strong knowledge of the latest Charities SORP and Companies Act

- Have line management experience

- Have excellent communication skills, both written and verbal

If this sounds like you and you're keen to hear more, please do get in touch ASAP!

Please note, only successful applicants will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We have an exciting opportunity for a Violence Against Womend and Girls (VAWG) Caseworker to join the Multi Crime team in Shipley, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a VAWG Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. These will be predominantly female victims of domestic abuse, sexual violence and stalking, however, could be victims of any crime or gender. You will make initial contact with victims via the telephone, then tailor the support to the Victims preferences i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.

As a Caseworker you will:

• Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
• Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
• Identify barriers to accessing services & work with partners to provide ongoing support.
• Keep accurate & confidential case records.

About You

You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.

You will need:

• Strong written & verbal communication skills.
• Competent IT skills, able to use generic systems.
• Good organisational & time management skills, able to manage competing needs and priorities.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with internal & external organisations.
• The ability to maintain professional boundaries & confidentiality.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Our partner is a well-respected advocacy INGO. They are seeking to recruit a Project Accountant to provide financial management support to project managers and their oversea offices.

Responsibilities

• Finance business partner to project teams and country offices, offering financial management support.
• Prepare project budgets, monitor expenditure and cashflows, and prepare management accounts, including variance analyses and supporting narrative reports.
• Grant management, compliance and reporting – preparing financial reports to donors, ensuring that these meet their requirements.
• Review the capacity of overseas offices, and support with capacity building as required.

• Ensure the integrity and operational effectiveness of project accounting procedures, developing, and maintaining these as required, and supporting and coaching junior staff as required.
• Supporting the broader finance team, including junior finance staff, in any ad hoc analysis, reporting and project work as required

Person Specification

• Qualified accountant, with at least 5 years of experience in accounting, an understanding of accounting & finance principles and management accounting & reporting.
• Experience of project accounting, grant compliance & management is desirable; an understanding of the grant compliance & reporting requirements of the EU and German government grants is desirable.
• Strong IT skills, including advanced MSExcel skills. Competence in SQL an advantage.
• Strong communication (verbal and written) and interpersonal skills, including ability to communicate financial matters to non-finance staff.
• Quick learner, organised and flexible, able to meet tight deadlines.
• Fluent in English, with excellent spoken and reporting writing skills. Working knowledge of French or Spanish is highly desirable. Knowledge of German is not essential or required.
• Culturally sensitive
• Willingness to travel abroad.

This is an excellent opportunity for an accountant looking to get good grounding in project accounting & grant management within a large, complex INGO. For the right candidate, the organisation will offer sponsorship For those candidates outside of Germany, some relocation costs, including the cost of obtaining a permit (if required) will be covered.

Location: Imara Nottingham Office (Hybrid Working available)
Contract type: Permanent
Hours: 37.5 (flexible working options available)
Salary: £53,000 pa

About the role:

As CEO, you’ll provide strategic leadership, ensuring our values of Acceptance, Seeking Justice, Creative Empowerment, Holding Our Ground, and Compassionate Commitment are at the heart of everything we do. Reporting to the Chair of Trustees, you will:

• Shape the long-term vision and strategy of the charity.
• Oversee operations, finances, partnerships, and service development.
• Advocate for children and families, raising awareness of the issues they face.
• Lead and inspire our team, building a culture of collaboration and creativity.
• Represent Imara externally, strengthening partnerships and supporting income generation.

About you:

We’re looking for an experienced leader with:

• Strong strategic, financial, and operational management skills.
• Charity sector knowledge (or transferable experience).
• Excellent communication and relationship-building skills.
• Resilience and empathy when working with sensitive issues.

Why join us?

This is a unique opportunity to make a lasting impact on the lives of children and young people. You’ll lead a passionate, supportive team and play a pivotal role in shaping the future of a vital local charity.

How to apply:

For more information about Imara and our work, please visit our website. We welcome applicants from all backgrounds and actively encourage applications from survivors with lived experience. Closing date for applications is 12 midday on 31st October 2025, however we reserve the right to close applications early.

Benefits: We aim to provide a trauma informed approach to all employees and volunteers through the provision of Wellbeing days; flexible working; external clinical supervision; Employee Assistance Package (including alternative therapies); regular training and team days. In addition to this, we offer 25 days annual leave 8 bank holidays per annum (pro-rata)

REF-224 279

The Talent Set are delighted to partner with a fantastic health charity to recruit a Philanthropy Manager. This position offers the opportunity to lead strategic fundraising initiatives, build meaningful relationships, and drive impactful philanthropy efforts that support the organisation’s mission and growth.

Key Responsibilities:

• Develop and implement comprehensive fundraising strategies to maximise income from individual donors, trusts, foundations, and corporate partners.
• Cultivate and steward long-term relationships with existing and prospective stakeholders to secure ongoing support.
• Identify new funding opportunities and create compelling proposals and fundraising campaigns.
• Collaborate with internal teams to align philanthropic activities with organisational goals and priorities.
• Monitor and evaluate the effectiveness of fundraising initiatives, providing regular reports and insights.
• Represent the organisation at events and public engagements to enhance its profile and donor engagement.

Person Specification:

• Proven experience in philanthropy, fundraising, or donor relations, with a track record of success in income generation.
• Excellent communication and interpersonal skills, capable of engaging a diverse range of stakeholders.
• Strong organisational abilities, with the capability to manage multiple projects and deadlines.
• Strategic mindset, with the ability to develop innovative approaches to increase support.
• Passion for the organisation’s mission and a commitment to promoting its values.
• Ability to work independently and collaboratively within a team environment.

What’s on Offer:

Salary: c. £40,000

Hybrid working: 2 days in London office

How to Apply:

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Venn Group is delighted to be recruiting for an Assistant Accountant on behalf of a respected membership organisation based in London. This is a fantastic opportunity to join a collaborative finance team and contribute to the smooth running of financial operations.

Key responsibilities of the role:

• Lead weekly and fortnightly payment runs for suppliers and staff expenses
• Process purchase and sales invoices in line with internal controls and VAT compliance
• Perform balance sheet reconciliations, including bank accounts and control accounts
• Prepare general ledger journals and assist with month-end and year-end procedures
• Support audit preparation and respond to audit queries
• Maintain accurate financial records and filing systems
• Liaise with internal and external stakeholders to resolve finance-related queries

Ideal candidate profile:

• AAT qualified or actively studying towards a recognised accounting qualification
• Experience working in the charity or not-for-profit sector
• Strong understanding of double-entry bookkeeping and accounting principles
• Experience with payment processing, reconciliations, and financial systems (e.g. Great Plains)
• Excellent attention to detail and ability to meet tight deadlines
• Confident communicator with strong Excel and Microsoft Office skills
• A team player with a customer-focused approach and problem-solving mindset

Agency reference number: J91506
Location: Central London
Duration: 6-month fixed term contract, likely extension
Salary: £35,500 per annum
Working hours: 35 hours per week
Working pattern: Hybrid (2 days per week in the office)

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Venn Group is delighted to be working with a leading health charity to recruit a Finance Business Partner for an initial 3 month interim contract.

This is a key role within the finance team, providing strategic financial insight and business partnering support to managers and leaders across the organisation. You will play a critical part in enabling the charity to make informed decisions, optimising the use of resources, and embedding a culture of financial awareness.

Key responsibilities of the role:

• Deliver accurate and timely financial reporting and analysis to support operational and strategic decisions
• Collaborate with managers to evaluate projects, initiatives, and opportunities from a financial perspective
• Assist the Head of Finance with annual budgeting, long-term forecasts, and business planning processes
• Build financial capability across teams, helping non-financial staff understand budgets, forecasts, and costings
• Work alongside the Financial Accountant to ensure month-end reconciliations, accruals, and prepayments are completed accurately
• Identify opportunities to improve finance processes, systems, and reporting
• Promote a culture of accountability, financial awareness, and responsible resource management across the charity

Ideal candidate profile:

• Qualified accountant (ACCA/CIMA/ACA or equivalent) with solid accounting experience
• Previous experience in a business partnering role at a similar level of responsibility
• Familiarity with the Charity SORP and experience with SUN Accounting system is desirable
• Excellent communication and presentation skills, capable of explaining financial concepts clearly to non-finance colleagues
• Skilled at influencing, coaching, and building collaborative relationships with internal stakeholders

Agency reference number: J91377
Location: Central London
Duration: 3 month interim contract, subject to further extension
Pay rate: £380 - £400 per day
Working hours: Full-time
Working pattern: Hybrid (3 days per week on-site)

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Prospectus is excited to be working with our client as they recruit a Grants and Bids Manager. The organisation is a charity helping people facing severe disadvantage to find jobs, homes and the right support they need. They help them to become positive contributors to local communities and wider society and they passionately believe everybody is capable of changing their lives.

This is a full-time, permanent position with a salary of £37,500 per annum. The postholder is expected to work 1 day a week at the office and the rest from home.  While the full-time role is 35 hours a week, they are happy to consider applicants seeking flexible and part-time working (minimum 28 hours).

The Grants and Bids Manager will manage statutory funding applications of five, six and seven figure multi-year income compliant with commissioner/funder requirements. You will be expected to write funding bids, applications and proposals and plan and chair proposal development meetings with key internal stakeholders, including Senior Management Team and Frontline Managers.

They are looking for someone with experience leading, managing and writing winning proposals/bids – this can be via foundations, trusts or statutory bodies. You will have experience of charity fundraising, have good written and verbal communication skills, and be able to bring together key stakeholders to collaborate on a project.  You will also be self-motivated and be able to demonstrate your passion and commitment to the organisation.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Our Client is a UK charity supporting vulnerable women and families facing unexpected pregnancy or pregnancy loss. Through supported housing, a helpline and counselling service, and practical, non-judgemental support, this Charity helps pregnant women, often aged 16-25 and in crisis due to homelessness, abuse, or other trauma, build safer, more stable futures. Guided by universal values of Humanity, Solidarity, Community, Charity and the Common Good, the Charity is strengthening its community fundraising to deepen impact nationwide. The team is now looking to appoint a Community Fundraising Lead, and Prospectus is leading the search.

Community Fundraising Lead - retention

Part time, 21 hours per week over 3 days

Hybrid - Midlands base with frequent travel to supporter locations (Home Counties/Midlands); occasional travel to Leamington Spa Head Office

£28,000-£34,000 per annum (FTE)

The Community Fundraising Lead will provide hands-on support and guidance to individuals and small volunteer groups across multiple regions, many of whom have championed the Charity for decades. You'll honour their values while ensuring the Charity's updated mission and messages are communicated clearly and consistently. Working with Marketing and Income Generation, you'll collaborate on projects, develop leads, and maximise fundraising activities with a strong focus on retention and long-term engagement.

Reporting to the Head of Fundraising, you will build on established networks, including loyal volunteer communities and church partners, overseeing initiatives such as our Ambassador programme so supporters feel confident representing the charity and sharing updates on national campaigns and community activities. You'll steward relationships at all levels, from pilgrim trek fundraisers to local bake-sale organisers, equipping volunteers with the tools, resources and recognition they need to thrive.

The successful candidate will be an empathetic, proactive relationship-builder with experience of community or volunteer-led fundraising and supporter stewardship. You'll bring strong communication skills, confidence working across faith and community settings, and the organisational flair to juggle multiple projects while maintaining excellent supporter care and compliance. Alignment with the Charity's mission and values is essential.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in Skylight Oxford, Old Fire Station, 40 George Street, Oxford, OX1 2AQ

Contract: Permanent

About the role

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.

Crisis Skylight Oxford is located in the Old Fire Station in the centre of the city. Our team provide a one to one specialist housing led service to help people find and secure affordable housing. We offer person centred support and will help people with anything else that will support someone to end their homelessness, such as mental health and well-being, finances or finding employment. Alongside the coaching we offer practical and creative workshops.

The Old Fire Station building also accommodates a range of flexible arts spaces which are run by an independent arts company.  

As a coach/ lead worker in the structured coaching team with a landlord liaison specialism, you be supporting people to prevent their homelessness or supporting people who are homeless into the Private Rental Sector.

You will be the lead worker for people who have engaged well with the service and are able to work with you to develop and follow a personalised plan to end their homelessness.

With a specialism in landlord liaison you will be finding, securing and maintaining the relationships we need with private and social landlords to provide a supply of good quality and affordable homes for Crisis members.

The key to success will be your ability, as part of the Crisis team, to make collaborative, consistent and persistent relationships with each person

About you

· Experience of working within a relevant sector (e.g. homelessness, mental health, drug and alcohol treatment) and have good knowledge of relevant housing, homelessness and welfare legislation

· Excellent understanding of the rental housing market local to Skylight Oxford and experience of sourcing and procuring properties including demonstratable knowledge of the legal requirements when letting a property

· Understanding of both the needs of social and private landlords and the barriers and opportunities faced by people moving out of homelessness and into housing.

· Effective negotiation skills with the ability to mediate between parties who may have different priorities and to broker agreements

You may have experience in; Homelessness, Mental health, Drug and Alcohol or the Criminal Justice System.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

· A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy. 
• Pension scheme with an employer contribution of 8.5% 
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave. 
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly 
• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Monday 3 November 2025 23:59

Interview process: Competency-based interview

Interview date and location: 12 November 2025, either in person at our Oxford Skylight, Old Fire Station, 40 George Street, Oxford, OX1 2AQ or online Microsoft Teams

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

We are looking for a Legacy Administrator to support the administration of legacies left to the charity. This vital role helps ensure that Dogs Trust receives the legacy income needed to continue our life-saving work with dogs, while working closely with colleagues across the Legal Department to keep the charity operating smoothly and effectively.

What does this role do?

As a Legacy Administrator you will: 

• Process incoming legacy notifications, involving managing post, opening new files on the First Class 4 database, and accurately inputting data from solicitors and Smee & Ford notification reports.
• Manage a caseload of pecuniary and specific legacies, ensuring timely receipt of income and accurate record-keeping.
•  Represent and protect the charity’s interests in correspondence with solicitors, other beneficiaries, and members of the public.
• Responding to queries via phone and monitoring and managing the Legacies inbox and escalating significant issues to senior members of the legacy administration team where needed.
•  Maintain up-to-date and accurate records on the First Class 4 database, ensuring all legacy cases are regularly reviewed and progressed.
• Support with reporting, financial administration, and the management of specific gifts, including obtaining valuations and advice to maximise income for the charity.
• Process and allocate all legacy income accurately.
• Provide administrative support to the team and help with other ad hoc tasks as needed.

Could this be you?

Do you have?

• proven legacy administration skills preferably gained in a charity or another regulated sector?
• experience of working with First Class 4 database or an equivalent?
• excellent written and verbal communication skills?
• experience of drafting professional correspondence to solicitors and surveyors?

Then this could be for you. This is a good opportunity if you are interested in administratively supporting a busy legacy team. Although not essential, a Certificate in Charity Legacy Administration is desirable.

What does this team do?

 The Legal Department sits within the Finance, Legal & Governance Directorate and is responsible for overseeing all legal matters relating to the charity’s operations and activities, ensuring compliance with applicable laws, managing legal risks, and providing strategic advice across a wide range of issues. The department works closely with senior leadership, trustees, and external legal partners to navigate complex legal challenges, and is also responsible for Legacy Administration.

Interviews anticipated week commencing 3 November 2025

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

caba's purpose

caba is an occupational charity helping the ICAEW community thrive. We provide practical, emotional, and digital tools to help people manage everyday challenges and life-changing events. Our vision: everyone in the ICAEW community can fully participate in life.

our values

We make a difference. We work best together. We do the right thing. We are dynamic.

At caba, you’ll join a supportive, values-driven team, making a real impact on people’s lives every day.

the role

As a Senior Support Officer, you’ll lead the way in delivering expert, personalised advice to those facing complex financial, health, or social challenges. You’ll manage a portfolio of the most challenging cases, provide guidance to the team, oversee quality and training, and help shape how we deliver high-quality support across caba.

what you’ll do

• Handle complex, high-impact cases, ensuring service users receive sensitive, person-centred support
• Guide and support the team through technical supervision, case reviews, and real-time advice
• Drive quality and continuous improvement in processes, templates, and advice delivery
• Oversee grant applications, preparing reports and making recommendations for approval
• Champion the service user perspective, sharing insights to shape and improve our services
• Ensure safeguarding and compliance standards are always met

what you’ll bring

• Expertise in welfare, debt, housing, health, or social care with experience supporting complex needs
• Strong technical knowledge and the ability to coach and guide a team
• Excellent communication and record-keeping skills, with a sharp eye for detail
• Confidence using IT systems, including CRM databases, Word, Excel, and Teams
• Qualifications in relevant specialist areas, safeguarding, and financial advice
   

why work for us

We know that our people are our greatest strength, so we’ve built a benefits package that supports every aspect of your life and career:

financial security & time off:

• Up to 10% employer pension contributions
• Private medical insurance, income protection, and life assurance
• 25 days’ annual leave plus bank holidays
• Enhanced family-friendly policies

wellbeing & lifestyle:

• Hybrid working: 2 days in the office, 2 days at home, plus participation in our new 4-day week trial
• Access to wellbeing resources, including EAP, Qwell, and a wide range of caba’s services
• Eye tests and contributions towards DSE glasses
• On-site electric car charging points
• Two paid volunteering days each year

growth & development:

• Learning and development budget to support your progression
• Opportunities to grow and collaborate through forums and project groups