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Assistant Support Worker
Hounslow
£28,683 - £29,487
Are you passionate about making a lasting difference to the lives of vulnerable adults?
Our client looking for an Assistant Support Worker (known internally as Duty Worker) to join their team in Hounslow. The Hounslow LIFE service is a large multi-site service that currently has a staff team of 31 supporting 86 clients; covering specialism's such as Homelessness, Substance Use and Mental Health. The service focuses on supporting residents around their strengths and aspiration's for the future.
This is an exciting opportunity to join their new Assessment Hub team at Apple Tree Cottage, providing rapid assessment and support into appropriate accommodation to clients over a 28-day period, ensuring those at risk of rough sleeping and homelessness can be directed to services suitable to their immediate, medium and longer term needs.
The role of a Duty Worker is to jointly manage the safe day to day running of the project with other members of the team and to provide support and advice to clients.
Please note, due to the needs of their services, there is a requirement to work a shift rota, so flexibility is required. This will include some weekends and bank holidays.
For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday.
About you
You will have a passion for supporting some of the most socially excluded individuals in the borough and ensuring that they have access to the same opportunities as everyone else, within the wider community. To succeed in these rewarding roles you will have:
This is a really crucial role within the service and would be ideal for people who are looking to develop their career in the sector.
Above all we are looking for inspirational, dedicated individuals; committed to our client's Recovery Ethos, and have a genuine desire to support people to transform their lives.
Closing date: 10am on 6 July 2026
Interview and assessments on: TBC
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As our Community & Events Fundraiser, you will play a key role in developing and delivering an engaging programme of fundraising activities. Working closely with the Head of Income Generation & Engagement, you will help grow income, strengthen supporter relationships and ensure events are delivered to a high standard.
Key responsibilities include:
• Developing and delivering a community and events fundraising programme to achieve income targets
• Building strong relationships with fundraisers, supporters and community groups to maximise engagement and retention
• Planning and managing a range of events including challenge events, special events and third-party activities
• Supporting participants to maximise their fundraising potential through excellent stewardship
• Identifying new fundraising and event opportunities, including sponsorship prospects
• Monitoring event performance, managing budgets and reporting on outcomes
• Maintaining accurate supporter data using CRM systems and contributing to reporting
• Representing the organisation at events, meetings and within the community
This is a varied, fast-paced role offering the opportunity to make a real difference to mental health support in the local community.
About you:
We’re looking for a motivated and organised individual who thrives on building relationships and delivering results.
You will ideally have:
• Experience in fundraising, events, sales or a target-driven environment
• Strong communication and storytelling skills, with the ability to engage a wide range of audiences
• Proven ability to manage projects or events from planning through to delivery
• Excellent organisational skills and the ability to work at pace
• Confidence in building partnerships and representing an organisation externally
• IT literacy, including Microsoft 365 and CRM systems
A passion for supporting mental health and a creative, proactive approach will help you succeed in this role.
About the organisation:
Mid and North East Essex Mind is a leading local mental health charity and part of the national Mind federation. We are dedicated to ensuring that no one feels alone by delivering vital mental health services across our communities.
We offer a supportive and inclusive workplace, with benefits including generous annual leave, flexible working, wellbeing support, training and development opportunities, and a strong focus on staff wellbeing.
Other roles you may have experience of could include:
Events Officer, Community Fundraiser, Fundraising Executive, Events Coordinator, Partnerships Officer, Income Generation Officer, Charity Fundraiser
We are committed to fostering a diverse and inclusive workforce, collaborating with our communities and partners to drive innovation and better decision-making. We welcome applications from individuals from all backgrounds to try to ensure we better represent our communities.
Join us in creating an environment where everyone feels supported, respected, and valued. Let’s build a community that thrives on inclusivity and mutual respect.
We listen to our communities and offer compassionate and inclusive mental health services, resources, and practical support to promote wellbeing.
The client requests no contact from agencies or media sales.
Our client is a young, growing grant‑making charity dedicated to transforming mental health support for young people aged 8–30yrs across the UK. The Trust invests around £8m each year in services and research that prevents and treats anxiety and depression, strengthens the evidence base for what works, and helps proven approaches reach the young people who need them the most.
Prospectus is delighted to be recruiting a Senior Grants Manager to join its small but busy and experienced team, in this key role based at lovely offices in Central London.
The role:
The Senior Grants Manager will play a leading role in the design, assessment and management of our funding programmes. Reporting to the Head of Grants, this role will lead the assessment of complex proposals, manage a varied portfolio of grants, build strong relationships with grantees and partners, and contribute to shaping the Trust’s grant-making strategy and growing their expertise in youth mental health. This is an exciting opportunity for an experienced grants professional ready to step into a more senior role to contribute to shaping of the Trust’s grant-making and make an impact in an important field.
This role will make a significant contribution to the delivery of the Trust’s objectives. The primary aim of this role is to bring senior grant-making expertise and knowledge to the team, in addition to growing the Trust’s expertise in the field of youth mental health.
This is an opportunity to work with and support a wide range of organisations, individuals. It will involve designing and delivering funding calls, managing relationships with grantees and exercising sound judgement, whilst capturing learning to inform future decision making and strategy. There will also be an important database and reporting aspect to this role, where accuracy and process management expertise will be essential.
The role is full-time and will be primarily office based at lovely offices in Central London.
The person:
The successful candidate will have substantial grant-making experience alongside previous exposure to the thematic aspects of the Trust’s work on young people’s mental health and wellbeing. Exposure to research and/or impact measurement tools and methodologies will also be very useful.
This role would be suited to an adept grant‑maker who brings strong sector awareness and is energised by continuously deepening their understanding of youth mental health. Thoughtful, analytical and highly organised, this person will be a collaborative self-starter in addition to having excellent communication skills.
Team work, professionalism and accuracy are all keys to success in this role so evidence of having worked in high paced and busy teams, in similar areas of work will be very important, in addition to being able to work independently and to manage your own time.
Our client believes that a greater diversity of ethnicity, gender, disabilities, religions and sexual orientation, in addition to views, skills, and approach make for a more successful team. They actively encourage applications from people with as diverse backgrounds as possible to achieve this aim.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
As an Accountant, you will provide high-quality accountancy and financial support services to VCSE organisations, including charities, CICs and social enterprises.
You will prepare statutory and management accounts, support payroll and taxation requirements, and provide practical advice to trustees and staff. You will also help organisations develop good financial systems, strengthen governance and plan for sustainability.
This is a varied and rewarding role for someone who enjoys combining technical accounting expertise with advisory work and a strong commitment to community impact.
What We’re Looking For
We are looking for someone who:
Experience of charity accounting, independent examinations, payroll and supporting organisations to develop financial systems would be advantageous.
About Us
VAST is a registered charity dedicated to supporting and strengthening the Voluntary, Community and Social Enterprise (VCSE) sector in Stoke-on-Trent. We work to empower local organisations, foster collaboration and build resilient, sustainable community groups.
Our Community Accountancy Service plays a vital role in helping charities, social enterprises and community organisations operate effectively, meet their regulatory responsibilities and make informed financial decisions.
Why Join Us?
At VAST, you’ll be part of a values-driven organisation making a tangible difference to local communities. We offer a supportive, inclusive working environment and opportunities to develop your skills while helping others thrive.
The Role
Accountant (Community Accounts)
How to Apply
Closing Date: This is an ongoing recruitment process.
We are actively recruiting for this post and as such will schedule interviews as suitable applications come in, so strongly encourage early applications.
VAST is an equal opportunity employer. We welcome applications from all sections of the community and are committed to equity, equality, diversity and inclusion. Reasonable adjustments are available throughout the recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A leading arts organisation is seeking a Payroll Manager to join its finance team on a fixed-term maternity cover contract.
This is a standalone role responsible for delivering an accurate and efficient in-house payroll service across multiple employing entities and a diverse workforce. Working closely with Finance, HR and operational teams, you will ensure payroll is processed accurately and on time while maintaining compliance with payroll legislation and continuously improving payroll processes.
This is an excellent opportunity for an experienced payroll professional who enjoys managing the full payroll cycle, building strong stakeholder relationships and working within a creative, fast-paced organisation.
Key responsibilities are as follows:
You will:
Trusts and Foundations Fundraising Manager
We are seeking an experienced Trusts and Foundations Fundraising Manager to secure vital funding and help drive the growth of an ambitious charity supporting people affected by serious health conditions.
Position: Trusts and Foundations Fundraising Manager
Salary: £32,000 - £38,000 per annum pro rata, depending on experience
Location: Leeds office, hybrid or remote working available
Hours: Part-time, 2-3 days per week (negotiable)
Contract: Permanent. Contract or freelance arrangements may also be considered.
Closing Date: 11th July
About the Role
This is an exciting opportunity for an experienced trusts fundraiser to join a well-established charity with a strong track record of grant funding success.
Reporting to the Chief Executive, you will lead on securing income from trusts and foundations, while also identifying opportunities from corporate and statutory funders where appropriate. You will manage existing funder relationships, develop new prospects and create compelling applications that support both project delivery and core organisational costs.
Key responsibilities include:
About You
You will have proven experience securing funding from trusts and foundations and be confident managing a varied portfolio of funders.
You will also have:
Knowledge of the healthcare or charity sector would be advantageous.
About the Organisation
This charity supports people with brain tumours and their families. They help individuals navigate the healthcare system, offer emotional and practical support, and drive campaigns and awareness. From solo ocean rowers to children raising thousands, their community of fundraisers is extraordinary and we’re looking for someone just as exceptional to support them.
The employer aims to be an equal opportunities organisation and welcomes applications from all sections of the community.
Other roles you may have experience of could include: Trust Fundraising Manager, Trusts Fundraiser, Grants Manager, Grants Fundraising Manager, Philanthropy Manager, Funding Manager, Fundraising Manager, Trusts and Grants Manager, Bid Writer, Development Manager. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. Applications will be reviewed on receipt and the organisation reserves the right to close the vacancy early should a suitable candidate be appointed.
As our Website Manager, you’ll help accelerate our work by championing the use of our website as a key channel in The Charity. You’ll lead on development and optimisation so that it can support acquisition, engagement, conversion and retention of users across Fundraising, Support, Policy and Research. Overseeing the work of a small team, you'll manage a programme of user experience and conversion rate optimisation work, plan and analyse user journeys and web personalisation, and devise and execute our SEO strategy. Your friendly personality will enable you to build strong relationships with your colleagues across The Charity so you can work together to ensure our content and user experience are well optimised and delivering those all-important results. You’ll be a valued member of our Marketing team, made up of technical experts who make sure all our community receive the very best experience and support.
WHO WE'RE LOOKING FOR:
A skilled communicator, with strong project management skills, you’ll be the trusted voice of the website across the Charity. Your in-depth experience of developing and optimising a website using evidence from multiple sources, including Google Analytics (GA4), Google Tag Manager, server side tracking and audience/UX research will enable you to thrive in this role. You’ll feel at home working with our wonderful team of marketers, fundraisers and other content owners to define development requirements, and enjoy working with technical experts (in and out of house) to implement those requirements. With a creative mind and the ability to think outside the box, you’ll understand what it takes to deliver success and be passionate about doing so. Your natural curiosity will inspire you to develop your skills, enabling you to keep us at the forefront of new technologies, and ways to improve UX and SEO.
KEY ACCOUNTABILITIES:
Strategic development of our websites to fulfil The Charity’s needs and objectives
Use a range of tools and platforms to perform regular analysis of website performance, producing reports and using key insights to improve user experience, conversion rates, and influence wider activity
Own the website KPIs, reporting regularly against them and providing insight on what success looks like and how we achieve it
Work across The Charity to develop website elements of multichannel user journeys and campaigns to convert and retain users from key priority audiences
Develop, manage and oversee an SEO and link building strategy that improves website health and attracts relevant traffic in order to support user acquisition targets
Use website personalisation and multivariant testing plans to improve conversion rates
Work with our marketing, social media and journey/automation teams to ensure an integrated channel approach
Work collaboratively with other teams to train on content delivery best practice – including the use of WordPress
Lead on management of external partners and agencies – translating internal requirements into actionable briefs
Be the day-to-day contact for all agency liaison, overseeing scheduled retainer time or projects and prioritising work as required to meet organisational needs
Work with the Development team to ensure our websites and microsites are fully integrated with Salesforce CRM
Review new technologies and keep The Charity at the forefront of developments in digital support
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Context
Childhood First enables children and young people to recover from early life abuse and relational trauma, to enjoy life and to achieve their potential. We do this through the provision of specialist therapeutic residential care and treatment, together with family and network support. We are also a UKCP Training Organisational Member accredited with Middlesex University, providing in-house clinical training to its clinical staff.
Merrywood House, provides placements for up to 8 young people aged between 10 and 17 years old.
Purpose
The Clinical Case Administrator supports the Assistant Director of Clinical Practice in their role and is responsible for effective administration underpinning all clinical processes, documentation and recording. The post holder will also support the best clinical outcomes for children and the development of clinical practice.
What you’ll bring to the role
Task
What we’ll do for you
A recruitment pack including a job description and person specification will be available here via our Applicant Tracking Service (ATS). The link can be found at the bottom of this page.
Closing date: Monday 6 July 2026
Interview Date: Week commencing 6 July 2026
Any offer of employment will be conditional upon satisfactory completion of pre-employment checks, including right to work verification, background vetting, a Disclosure and Barring Service (DBS) check (which may include overseas checks), verification of qualifications, receipt of satisfactory professional references, and medical clearance.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be partnering with a well-established children’s charity in London in their search for a Deputy Play Manager.
Full-time | £36,000 per annum
The charity has been supporting children, young people and families for over 25 years through a range of play, family support and youth programmes. Their Ofsted-registered after-school and holiday play schemes provide children aged 4–11 with safe, engaging and nurturing environments to explore, grow and thrive.
As Deputy Play Manager, you’ll play a key leadership role within the play service, helping to design, deliver and evaluate a high-quality programme of activities. You’ll support the Play Manager in day-to-day operations (including managing enquiries/collection of fees), team management and ensuring compliance with all safeguarding, health and safety, and Ofsted standards.
This is a hands-on role combining leadership, planning, and active delivery — you’ll work directly with children and families to create safe, inclusive, and stimulating play environments.
About You
Essential skills and experience:
Desirable:
Play is at the heart of what they do — the organisation believes that every child deserves the opportunity to enjoy a happy, fulfilling childhood through both free and guided play experiences.
If you’re passionate about play, child development and helping young people thrive, we’d love to hear from you.
For more information, please submit your CV to
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Head of HR
We are looking for an experienced and values-driven Head of HR to join a pioneering organisation making a lasting difference to the lives of care-experienced young people.
You will be working for a charity that transforms the lives of care-experienced young people.
Your passion for staff development, wellbeing, and organisational culture will make a significant contribution to the charity’s overall mission.
Position: Head of HR
Location: Hybrid/London
Salary: £46,000 per annum pro rata
Contract: Permanent
Hours: 22.5 hours per week (3 days)
Closing Date: 20th July 2026
About the Role
The Head of HR plays a pivotal role in fostering a workplace where every member of staff feels valued, supported and recognised for the impact they make. You will lead the organisation’s people strategy, ensuring wellbeing, professional growth and inclusive practice are embedded at every level.
By championing a positive organisational culture, staff development and ensuring effective HR systems and processes, you will enable staff to thrive and deliver their best work for the young people it serves.
This is a senior, standalone HR role, working closely with the CEO, leadership team and line managers, and acting as the main point of contact with our external HR support service.
Main duties and responsibilities include:
About You
You will be an experienced HR professional who is confident operating at both a strategic and operational level. You will bring sound judgement, empathy and clarity to complex people matters, and enjoy working collaboratively in a small, mission-driven organisation.
You will be organised, proactive and comfortable managing multiple priorities, with a strong commitment to inclusive practice and staff wellbeing.
You will have:
If you are passionate about creating inclusive, supportive workplaces and want to play a key role in enabling a dedicated team to transform young lives, we would love to hear from you.
To apply, you will be asked to submit your CV along with a covering letter detailing how your skills, motivation and experience meet the requirements of the role.
You may have experience in roles such as: Head of HR, HR Manager, People Manager, HR Business Partner, Senior HR Advisor, People & Culture Manager, HR Lead, or Human Resources Manager.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Policy and Research Officer
This exciting role covers both legal and policy work with real scope to develop professional skills and make a tangible impact. It would suit someone who is legally and analytically minded, who is also interested in reducing destitution by influencing Home Office policy and practice.
ASAP’s policy work emerges from evidence gathered from our appeals work and our Advice Line, ASAN and training work. We focus on the quality of Home Office decisions on asylum support, including whether they are lawful, as well as access to justice through the appeals system. As such, our policy work always has a legal slant. We carry out our policy work through discussions with officials, and where necessary parliamentary work and strategic litigation.
The role includes:
3. Monitoring: the post-holder is responsible for collating and analysing operational data from our appeals and Advice Line work. This is used to inform policy and operational decisions. They will also assist the Policy and Research Manager with the transition to a new database which we are in the process of acquiring.
You will:
You do not need to be legally qualified, but you do need enthusiasm for legal work and a commitment to using the law as a tool for positive change.
You’ll be joining a small, friendly and supportive organisation where colleagues work closely together and value learning, collaboration and mutual support.
Closing date for applications by: midnight on Sunday 5th July
Face to face interviews will be held in London on Thursday 16th July
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Isabel Hospice as one of our new Community Fundraisers and help inspire local people, schools, and community groups to raise vital funds for hospice care across eastern Hertfordshire.
About the role
As a Community Fundraiser, you’ll play a key role in connecting our local communities with the work of Isabel Hospice, creating opportunities for people to get involved, give back, and fundraise in ways that are meaningful to them.
You’ll develop and deliver community fundraising plans, nurture long-term relationships, and support volunteers, schools, faith groups, and local small businesses to achieve their fundraising goals. You’ll also represent the hospice at events and speaking engagements, sharing the powerful impact of our care.
This is a hands-on, relationship-focused role where no two days are the same, from supporting a local running club raising funds in memory of a loved one, to helping a school organise their first charity partnership.
About you
You’ll be confident, outgoing, and able to build rapport quickly with people from all walks of life. You’ll bring creativity, warmth, and strong organisational skills, along with the drive to meet income targets while providing outstanding supporter care.
You’ll also have:
What we offer
Benefits
If you're ready to use your experience and energy to connect communities and make a real impact, we’d love to hear from you!
We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.
Successful applicants will be required to undertake a DBS check.
For details of our inclusion statement, please see our website.
The client requests no contact from agencies or media sales.
Salary: £55,000 per annum (FTE), pro rata
Hours: 21 hours per week (0.6 FTE)
Location: London Coliseum
We’re looking for a mission-driven Head of Governance to help shape and strengthen governance at English National Opera and the London Coliseum.
This is a high-impact senior role at the heart of the organisation, combining hands-on delivery with trusted advice. You’ll work closely with the Board and executive team to ensure decision-making is clear, accountable and aligned with Charity Commission guidance and best practice.
Reporting to the Chief Financial Officer, you’ll lead on coordinating governance activity, enhancing Board and committee effectiveness, and driving continuous improvement. You’ll oversee the annual governance cycle, support trustee development, and champion inclusive, well-informed decision-making that enables our leadership to thrive.
Requirements:
Significant experience in charity governance, company secretariat or a comparable senior governance role
Strong understanding of charity law, trustee responsibilities and good governance practice
Experience supporting Boards and committees, including planning, papers and effectiveness reviews
Demonstrable experience improving governance frameworks, processes or systems
Confidence advising senior stakeholders with discretion, diplomacy and authority
Experience working collaboratively across executive teams to embed effective governance practices
Clear, credible communicator, both written and verbal
Highly organised, with the ability to manage competing priorities and deadlines
Practical and solutions‑focused, with a bias for action
Calm, measured and trusted, with strong professional judgement
Committed to ENO’s mission, values and public purpose, including equity, diversity and inclusion
Please see our recruitment pack for full details of the role.
Application deadline: 5pm, Wednesday 15 July 2026
Interviews: w/c 27 July 2026
Interviews: w/c 3 August 2026 & w/c 10 August 2026
Feedback: Due to the high number of applications we receive, we are only able to provide individual feedback to those candidates who progress to interview stage.
Reasonable adjustments: If you require any reasonable adjustments for the application or interview process, please contact us.
English National Opera is an Equal Opportunities employer, and we strive to create an inclusive working environment that reflects the diverse communities we serve. As we work to address underrepresentation in our workforce, we particularly encourage potential candidates from underrepresented groups and communities to apply, including those from global majority backgrounds and/or with protected characteristics, including race, disability, sexual orientation, gender reassignment and religion and belief. We will provide appropriate support for candidates with access requirements if they identify as disabled. This includes during the application process and through candidate assessment stages.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity for a Data and Insights Officer to join our Impact and Evaluation team and shape how data is used at Chance to Shine. The role holder will strengthen our data practices and lead our monitoring analysis to ensure data is used effectively to support continuous improvement, planning and shape future priorities. They will play a key role in helping Chance to Shine use data in line with wider best practice by working collaboratively with internal and external partners, and being proactive in identifying and driving improvements.
This is a London Office based contract. A minimum of two days a week in the office would be required with the option to work from home on the other days. The role holder will need to be flexible as and when they are required to attend meetings, events, mostly in London but elsewhere around the country.
You are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received.
Key Responsibilities
· Lead management, analysis and reporting of monitoring data – ensuring the organisation and partners have timely, robust and relevant analysis. Engaging data visualisation to meet needs of different audiences.
· Plan and deliver data quality assurance processes; regular KPI analysis for England and Wales Cricket Board (ECB), Sport England and internal reporting; and analysis to support fundraising applications and reports.
· Identify and carry out improvements, including effective use of DfE and other data to make sure our systems reflect the most relevant and up-to-date information.
· Work collaboratively with the Director of Strategy and Impact, Impact and Evaluation Manager and Operations department to identify and deliver more detailed analysis to support learning, planning and inform strategic priorities.
· Work closely with the Digital Systems Manager to ensure we are using digital tools effectively internally for monitoring analysis and reporting.
· Work closely with Operations department to ensure we collect and use the right data effectively and together provide support to delivery partners to understand and use analysis.
· Stay abreast of relevant wider developments to inform and improve our monitoring approach – particularly in terms of DfE, DCMS, ECB and Sport England data.
· Support the Impact & Evaluation team with other ad hoc tasks as required.
Skills, Knowledge and Expertise
Essential
· Experience with data analysis and visualisation tools - experienced in using Microsoft Excel (e.g., advanced formulas, pivot tables) and Power BI to clean and manipulate data and build engaging, interactive dashboards and reports
· Data collection and analysis – demonstrable experience working confidently with large, complex datasets from multiple internal and external sources, ensure its accuracy and analyse it meaningfully
· Experience leveraging AI to support data collection and data analysis
· Collaborative working skills – the ability to work confidently with a range of colleagues to understand, agree and deliver analytical priorities
· Communication skills – able to communicate analytical findings clearly to different audiences
· Organisational skills - able to manage multiple projects and deadlines
Desirable
· Experience of using Salesforce
Inspiring young people through cricket
The client requests no contact from agencies or media sales.
Icon, the Institute of Conservation, is a charity and professional membership organisation dedicated to safeguarding cultural heritage and championing the value of conservation. As a key member of our small, dedicated team, you will be instrumental in delivering the accurate, timely and compliant administration of Icon’s membership services.
The Membership Administrator is a core operational role responsible for delivering the accurate, timely and compliant administration of Icon’s membership services, whilst ensuring a consistently high standard of customer service to members and stakeholders.
About the Role
The post-holder will oversee day-to-day membership processing, maintain CRM integrity, administer subscription cycles, coordinate diaries and meetings relating to membership governance and committees, and ensure consistent, high-quality administrative support across the organisation. They will act as a key point of contact for member enquiries, demonstrating a proactive, helpful and solutions-focused approach to deliver a positive membership experience.
This role is based at Icon’s office in Clerkenwell, London. Icon operates a hybrid working policy, which requires staff to be in the office at least two days per week, with the flexibility to work remotely for the remainder.
The post-holder will report directly to the Marketing and Membership Manager.
The client requests no contact from agencies or media sales.