Communications Jobs
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis Skylight Brent works with people who are homeless or at risk of homelessness. Our service includes progression and housing support, a wellbeing offer, arts and learning activities and employment support. Alongside our frontline service offer, we develop and lead a strategy and partnership projects to deliver positive change for homeless people in Brent.
Following a recent evaluation of the work, we have reviewed our approach and now introducing a new role that will continue to focus on strengthening and further developing our partnership work alongside developing a co-production approach that ensures the voices of people with lived experience and those working at the frontline inform our work.
About the role
As a Partnership and Coproduction Coordinator you will be supporting our cross-sector collaboration and delivering a programme of ending homelessness awareness raising. You will also develop a co-production programme that will ensure the voices of those with lived experience as well as frontline staff inform and enhance our place-base work to end homelessness in Brent.
This is a fixed-term role for 3 years with the potential for extension.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 18 August 2024
Interviews taking place W/C 26 August 2024 at Crisis Skylight Brent, 1-2 Bank Buildings, High Street, NW10 4LT.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team will contact you to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £29,500 (Full Time Equivalent) + £2,250 OTE
Reporting to: Fundraising Manager
Location: This role will require the applicant to work in our office in Eastleigh, Hampshire, UK, Monday - Wednesday, with the option to work from home Thursday and Friday. Flexible working hours.
About The Role
This is an exciting time to join African Adventures. With significant growth plans over the next few years, the Programmes Officer will oversee the planning, development and delivery of our core charitable programmes. They will work closely with our in-country teams to ensure we are directing funding to the right places in the communities we work with, and provide vital reporting information to help facilitate this. They will be the key link between the UK, Kenya, Ghana and Zanzibar, and provide regular updates on key focuses and project progress to ensure cohesion, and shared goals, across the teams.
About You
Demonstrating a passion for international development, you will have had experience working within a charity and a similar role previously. You will demonstrate a deep understanding of the logistics in planning and developing charitable programmes and have excellent communication skills. You will look forward and bring new ideas on how to further help the local communities we work in and be a champion for the African Adventures Foundation.
Primary Responsibilities
- Working closely with our in-country teams, manage the delivery of our current programmes such as ‘Food Security’ and the ‘Good Period programme’.
- Gather data and provide regular accurate reporting and updates to the Fundraising Manager.
- Liaise with our in-country teams to determine work required in our partner schools and gather quotations for this work.
- Ensure all volunteer work is appropriate for the nature of the group and costed accordingly.
- Be responsible for keeping the partner schools area of internal systems up to date (i.e. school information, planned work, wish-lists etc.)
- Provide on-going support and bring new ideas for the expansion of our programmes.
- Manage the planning and execution of larger one-off projects, such as WASH.
- Be the link between our in-country teams and our UK teams to ensure cohesion and programme goal alignment.
- Keep all African Adventures staff up to date with progress at our partner schools via email/internal newsletters, weekly team meetings, and occasional team training sessions.
- Occasional support to Fundraising Manager in other ad hoc tasks, such as grant writing and communicating with beneficiaries.
What We’re Looking For:
Skill/experience
Previous experience of working for a charity in a similar or transferable position - Essential
Currently working in, or previously held, a role with responsibility for the delivery and management of charitable programmes - Essential
Strong commitment to international development - Essential
Excellent organisational skills - Essential
Strong communicator and team player with ability to engage effectively with diverse groups of people - Essential
Excellent attention to detail - Essential
Positive, proactive attitude to problem solving - Essential
Strong IT skills, particularly 365 and CRM/booking systems - Essential
Excellent cross-culture communication skills - Essential
Passionate about international development, volunteering, travel and education - Highly desirable
Experience of working with international teams with the ability to navigate diverse cultures and ways of working - Desirable
Please note that if the number of applications for the position is particularly high, then we may decide to close the position early, so please apply as soon as possible.
The client requests no contact from agencies or media sales.
Growing Hope Senior Finance Officer
Location: Hybrid working (2-3 days office based in King’s Cross Mon, Thurs and possibly Fri)
Hours: 37.5 (full time)
Salary: £34,200 - £37,200PA (including London weighting, specialist officer role).
Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus. Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We have three clinics, King’s Cross, Brockley and High Wycombe, and we are currently setting up our fourth and fifth clinics in Gateshead and Redbridge. We worked with over 500 children, young people, parents, carers and siblings in 2023. As a national charity Growing Hope has trained over 1,000 professionals & parents. We are continuing to expand, with the set-up of further local clinics on the horizon.
We are seeking an experienced and enthusiastic finance professional with great attention to detail, strong analytical skills and an ability to work in a fast pace environment. The role will report to the Director of Operations and will involve running book keeping, reporting and banking functions as well as overseeing payroll. This role supports the national Growing Hope charity and each of the local charities’ (clinics) accounting for around £1 million collectively each year. You will be joining a small and dedicated national team of eleven.
Job Purpose
Growing Hope requires an experienced finance professional (with part qualifications) who will be responsible for the delivery of internal financial management systems and controls, and for maintaining accurate financial management records, including managing the process of producing annual accounts. This role covers both the national charity and the local Growing Hope charities which are growing across the UK. The national charity raises around £600,000 per year and the local charities around £50,000-£100,000. The Senior Finance Officer will support the charities with day to day book keeping, raising invoices, paying expenses, scheduling payroll payments and running management reports and accounts. This job role also involves advising on budgets for fundraising project proposals and working closely with the supporter engagement team. This individual will be able to communicate effectively with all the relevant parties including the national Growing Hope team, the local Clinic Managers, and local finance trustees who have overall governance of each charity’s finances.
Main Duties and Responsibilities
Duties and responsibilities will be discussed and developed as the charity continues to grow.
Book keeping & Finance processes
- Processing of accounts using Quickbooks for each Growing Hope charity in a timely manner (currently 6 small charities)
- Paying expenses and invoices as and when these are approved.
- Liaising with payroll provider and scheduling salary payments for all staff each month.
- Invoicing local Growing Hope charities each month for book keeping, payroll and quickbooks.
- Running gift aid claims and supporting volunteers to run this across the Growing Hope charities.
- Liaising with local clinics and churches to agree payment schedules and giving for each financial year.
- Participate actively in prayer and worship times as part of the team. This includes praying, coaching and supporting Clinic Managers to understand their budgets and financial processes.
Fundraising
- Contributing to the fundraising strategy and development of budgets for fundraising projects.
- Contributing to the wider teams fundraising efforts through networking, and involvement in fundraising and community events.
Reporting
- Updating monthly forecast vs. budget spreadsheets for each local charity and the national charity.
- Leading monthly budget reporting meetings for Senior Leadership Team and Chair of Trustees, using analytical skills to highlight patterns or potential risks or problems arising.
- Create annual reports in partnership with the Clinic Managers and Finance trustee for each local charity and ensure these are independently examined by recruiting and liaising with volunteer accountants.
Payroll
- Liaising with the payroll provider to run payroll for all staff across the Growing Hope charities each month.
- Setting up and running pension payments each month.
- Paying NI payments each month.
General administration
- Set up bank accounts and signatories for local Growing Hope charities, support the local trustees with ensuring all financial processes are set up and working (e.g. bank account, Stripe, Quickbooks, payroll, pensions, HMRC)
- Sending letters and emails as required.
- Maintain data protection and confidentiality in line with Growing Hope’s information governance policy.
- Ensure adherence to Safeguarding and wider Growing Hope policies.
Person Specification
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable.
ESSENTIAL
- Occupational Requirement - This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010.
- ATT certifications (or equivalent)
- At least three years experience as a finance professional
- Commitment to Growing Hope’s vision
- IT skills – experience of MS Office, particularly Word and Excel
- Excellent communication and interpersonal skills
- Excellent attention to detail
- Ability to work both independently and as part of a team, as the task requires
- Excellent knowledge of financial management and budgets
- Strong ability to manage multiple priorities and tasks in a fast paced environment
DESIRABLE
- Excellent knowledge of QuickBooks
- Accounting qualification
- Experience, interest in or commitment to a career in additional needs and inclusion
- Interest in or experience of working inthe charity/NGO sector
Championing accessibility and providing free therapy for children and young people with additional needs, in partnership with local churches
The client requests no contact from agencies or media sales.
Are you looking for a new and exciting opportunity? Take a look at this rewarding role and join our team!
Do you want to make a real difference to the lives of adults that need support? Are you passionate about equity, fairness, and everyone having the right to a happy, fulfilled life? Do you want your employer to support your wellbeing and ambitions to progress your career and development?
We are seeking a Specialist Community Support Worker to join one of our supported living services in Stockport. We aim to provide care and support and promote independence and inclusion within the local community through methods including positive behaviour support.
We aim in to empower the individuals we support to take control of their own lives and gain greater independence, by teaching communication, choice and fulfilment.
Location – Great Moor, Stockport.
Working Pattern – 37.5 hours per week, worked flexibly over five days. Weekend working will be required.
Salary – £23,412 per annum (£12.01 per hour).
25% pay enhancement for all weekend hours worked (£15.01 per hour).
Sleep-in payment of £96.00 for any sleep shifts worked.
Here at Together Trust our vision is to champion a better future for the children and adults we support.
The children and adults we support have a variety of complex needs which may include learning difficulties and autism spectrum conditions.
What can you bring to the service...?
We are looking for a Specialist Community Support Worker with a positive and enthusiastic approach, who are friendly, great communicators and eager to provide high levels of support to children and their families.
Do you have the ability to work as part of a team or independently, maintaining and encouraging open and honest lines of communication?
Can you undertake the full range of tasks, in a well-planned way that respects and values children and their families?
Help us make a change to the people we support.
Why work for us?
- Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
- Generous pension scheme and death in service benefit, up to 7% company pension contributions and up to 6 x basis salary death in service
- Occupational sick pay and family friendly policies includingenhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Eligibility to apply for Blue Light card
- Proud to be a real living wage employer
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance Programme for you and adults at your home
To discover the full details of this rewarding role within the Together Trust take a look at our Job Description.
Visit our website -
Take a look at our short video
If this sounds like the place for you and you think you have the relevant skills and experience, we are looking for, please get in touch or apply now. We would love to hear from you!
Together Trust has committed to paying all staff a significantly higher wage than the government minimum. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.
We may remove this advert should we find the successful candidates prior to the closing date therefore early applications are encouraged.
We currently do not provide sponsorship but we welcome applications from those who have the right to work in the UK.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
Greenpeace are partnering exclusively with Robertson Bell in their search for a new Deputy Head of Finance to join their team on a permanent basis. Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Our vision is a greener, healthier and more peaceful planet, one that can sustain life for generations to come.
The Deputy Head of Finance will assist in the smooth running of the finance department and provide accurate and timely financial management reporting, insight, analysis and business partnering to budget holders and other non-finance stakeholders. You will ensure completeness, integrity and value and will assist the Head of Finance with project work when required.
The organisation:
Greenpeace are independent. We don’t accept any funding from governments, corporations or political parties – our work is funded by ordinary people. That means we are free to confront governments and corporations responsible for the destruction of the natural world and push for real change.
We do this by investigating, documenting and exposing the causes of environmental destruction. We work to bring about change by lobbying, consumer pressure and mobilising members of the general public. And we take peaceful direct action to protect our Earth and promote solutions for a green and peaceful future.
The role:
- Assist the Head of Finance with the preparation of the Greenpeace Ltd monthly management accounts.
- Provide support and advice to budget holders to aid budgetary understanding and ownership.
- Proactively work to improve finance processes, including developing budget management processes.
- Assist the Head of Finance in the efficient and timely preparation of the Greenpeace Ltd annual accounts production and the conduct of the annual audit.
- Represent the team at a senior level including providing financial advice to the organisation.
- Share leadership responsibilities for the team with the Head of Finance. Provide expertise, insights, financial advice and problem solving as necessary.
- Assist the Head of Finance with improving VAT reporting, compliance, analysis and organisational understanding.
- Influence and manage the workload of the Finance team, including the delegation of work, weekly/monthly monitoring of workload and priorities against work plan/timetable, and resolution of any bottlenecks that occur.
- Lead and develop the Senior Finance officer who reports directly to you.
The successful candidate will:
- Be a qualified, or a finalist Accountant (ACCA/ACA/CIMA or other chartered accountancy qualification) or will be qualified by experience.
- Have substantial experience of management accounting, budgeting, forecasting and reporting.
- Be a self-starter, with the ability to work on own initiative
- Have proven experience of delivering a business partnering focussed service and providing in depth insight, analysis and guidance to budget-holders.
- Support and believe in the aims of Greenpeace.
- Have highly developed communication skills with credibility to operate outside the finance function up to senior management level.
The position will be based at Greenpeace’s head office a short walk away from Highbury and Islington station and requires two days attendance at the office. The closing date for applications is 4th August with interviews taking place the week commencing 12th August.
Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!
Areas of responsibility
The post holder will be responsible for the following:
- Providing a specialist advice and advocacy service to the homeless guests of our services, which include partner day centres and night shelters through the winter season.
- Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals.
- Attending appointments with guests occasionally when needed
- Referring and signposting guests to accommodation providers, health services and other relevant internal and external support services, as necessary
- Maintaining good communication with the Managers of our partnered Drop-in Centres, Glass Door colleagues and local statutory and non-statutory services.
- Attending meetings with the casework team, external service providers and partner organisations when required
- Collating statistics and outcome measurements of the casework service for both internal and external use
- Maintaining a well-organised and easily accessible administration system for the casework programme in line with relevant legislation (e.g. GDPR)
- Managing a small casework budget
- Undertaking any other duties, as required by the charity
Person Specification
Essential
- At least one year experience of working one-on-one and assessing the needs of homeless people or similar disadvantaged client groups
- Empathetic attitude to homeless and vulnerably housed people
- Up-to-date knowledge of the welfare issues and legislation affecting homeless people
- Knowledge of relevant support services available to homeless people, particularly in West London
- Confident approach to, and experience of, dealing with challenging behaviour
- Ability to maintain good relationships with colleagues and external service providers
- Highly organised with strong time-management skills
- Ability to keep clear and up-to-date case records
- Experience and competent in MS Office packages
- Ability to work independently and take the initiative to make important decisions
- Flexible and supportive team member with excellent communication skills
- Ability to adhere to and implement Health & Safety, HR and operational policies
- Understanding of and commitment to Equal Opportunities
- For night shelter caseworkers, willingness to work a minimum of one evening per week
- This post will require an enhanced DBS check prior and during employment
Desirable
- Ability to speak Polish, Romanian or other Eastern European languages
- Experience of working alongside volunteers
Other
- Ability to work flexibly and at various sites, as required
- Eligibility to work in the UK
- To be able to adhere and work within Glass Door’s safeguarding policy and procedures
- To participate in meetings, supervision meetings and in any trainings as required
- To be responsible for own’s professional development
The client requests no contact from agencies or media sales.
Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We’re always there to support them through difficult times and celebrate the good.
Prospectus are delighted to be supporting Kinship in the search for an exceptional programme manager to play a key role in the delivery of a ground-breaking national Kinship Care Training and Support service, funded by the Department for Education. The national service will include an extensive range of workshops and other training events, tailored for kinship carers and delivered online and in-person; and new resources hosted on an enhanced online advice, information and support hub.
Reporting to the Chief Executive and working closely with members of the Executive Team, delivery partners and stakeholders, you’ll lead the planning, reporting and work across the organisation to ensure successful delivery of a high-quality service that meets the needs of kinship carers and is delivered on budget and on schedule.
You will have extensive experience in successfully delivering complex programmes including multiple elements and stakeholders, knowledge and experience of methodologies for planning, monitoring and controlling programmes, strong leadership and communication skills, the ability to collaborate across different departments and with a range of partners an Demonstrable experience of successfully managing delivery of a complex programme, including set up, service design, stakeholder engagement, service delivery, programme governance and evaluation.
We are interested in speaking to experienced programme managers who have previously led and managed programmes with multiple elements, across different departments and with a range of national and local partners. You will have knowledge and experience of methodologies for planning and monitoring performance throughout the project lifecycle to ensure objectives are met, ideally with experience of using Asana. You will also demonstrate strong leadership and communication skills, with track record of building strong relationships at senior level internally and externally to achieve service objectives and systems change.
Kinship will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate that they meet the essential skills and experience outlined below.
To apply please submit your CV in the first instance. Following your application, you may be contacted by Prospectus for an informal discussion and may be asked to provide a Supporting Statement or further information to assist with the recruitment process. If you would like to know more about the role, please contact Catherine Bunting from Prospectus.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Major Donors and Special Events Executive (Maternity cover - 12 months)
The Lord’s Taverners exist to positively impact the lives of young people facing the challenges of inequality. We work to provide inclusive and impactful cricket programmes, empowering young people with disabilities and from disadvantaged communities to develop the knowledge, skills, capabilities and confidence required to overcome the challenges of inequality, raise their aspirations and reach their potential.
This role will provide a high standard of support to the Major Donor and Special Events team with the current and growing event portfolio and colleagues managing major donor relationships.
Lord's Taverners are an evolving and transforming Charity with a heritage of 75 years, with an ambition to impact the lives of more young people than ever before.
We are a hugely friendly organisation which supports employees to be their best. Therefore, in return we offer:
- 25 days annual leave + Bank Holidays
- Five additional holiday days between Christmas and New Year
- Two volunteering days
- Pension contribution of 6%
- Group income protection (long-term incapacity pay)
- Eye tests
- Employee Assistance Programme (Health Assured)
- Birthday day off
- Season ticket loan
- Flexible working
- Enhanced maternity and paternity leave pay
- Life assurance (death in service)
- Wellbeing plan
The closing date for applications is Monday 5th August 2024 at 6 pm.
Note: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
12th & 13 August - first round interviews (ONLINE)
19th & 20 August - second round interviews (IN PERSON)
The client requests no contact from agencies or media sales.
Role: Casework Assistant
Duration: 6 months fixed term contract
Salary: £25,000
Hours: 35 per week, 9am – 5pm Monday to Friday
Location: London (Hybrid)
We are delighted to be working with a debt advice and education charity to recruit an experienced Casework Assistant.
About the role:
As the cost-of-living crisis continues to impact millions of people across the UK, we are recruiting new team members to help meet the growing demand for debt advice and support. You will help prevent homelessness, reduce food and fuel poverty and ensure clients are supported through vulnerable circumstances with empathy and dignity.
The Casework Assistant is an instrumental role in the delivery of a quality money advice service. You will engage directly with service users and provide essential and vital support to the team of money advisors to progress client casework.
Key Responsibilities:
• Perform casework administrative and clerical duties.
• Manage day-to-day client interactions, such as incoming enquiries and referrals, respond to client calls/emails
• Undertake all client assessments and maintain advisers’ diaries and outreach bookings.
• Maintain punctual, accurate and compliant records on our case management system
• Provide support to advisers on a regular basis with administrative and casework support.
• Support projects with events/external activities.
• Work closely with supervisors and advisers to ensure smooth and professional service delivery
• Ensure your work meets all regulatory and compliance procedures
About you:
You will need strong administrative, research and data skills, excellent communication and critical-thinking skills, and should be flexible and capable of working independently and as part of a team.
You will have:
• Proven experience working in a role supporting a busy team in an administrative or triage capacity
• Proven attention to detail and proficiency in first-time accuracy
• A demonstrable proactive approach and unprompted problem-solving skills
• Excellent communication and the ability to manage various stakeholders
• A confident and assertive personality, combined with the ability to carry out duties calmly and professionally
• Understanding of the reasons and need to maintain confidentiality at all time
• Excellent IT skills, including experience of using Microsoft Office; in particular Outlook, Word, Excel and of using systems to monitor and maintain records
• A commitment to the Charity’s work and its values
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Matters (FM) is a dedicated independent charity supporting individuals affected by sexual crime in Kent. We are seeking a committed and compassionate Independent Sexual Violence Advisor to join our team in East Kent.
Key Responsibilities
- Client Support: Provide proactive support to adults who have experienced sexual violence, both within and outside the criminal justice system.
- Risk Assessment: Conduct thorough risk assessments to ensure the safety and well-being of clients.
- Rights and Access: Assist clients in accessing their legal rights, health services, and other necessary support services.
- Case Management: Monitor and inform clients of case progress, offering continuous support through the criminal justice process.
- Community Engagement: Attend relevant meetings, deliver talks and presentations to local groups, and develop networks and partnerships to enhance the visibility and role of Family Matters in the community.
- Reporting: Prepare regular reports for line managers and external funders, ensuring thorough monitoring, evaluation, and administration of project outcomes.
- Outreach Work: Conduct extensive outreach work to support clients across East Kent, requiring regular travel.
Essential Qualifications and Skills
- ISVA Qualification: Possess an accredited ISVA qualification or a willingness to undertake the training.
- Experience: Demonstrated experience in planning and managing caseloads, with strong crisis management skills.
- Knowledge: Comprehensive understanding of the needs of victims of sexual violence, especially adults, and sound knowledge of the Criminal Justice System.
- Communication: Excellent written and verbal communication skills, with the ability to quickly build rapport and provide emotional support to clients.
- IT Proficiency: Good IT skills and familiarity with office management systems and procedures.
- Interpersonal Skills: Strong interpersonal skills with an empathetic, non-judgemental, and compassionate approach.
- Time Management: Exceptional time management skills and the ability to prioritize tasks effectively.
- Team Collaboration: Ability to work collaboratively with a positive outlook and strong work ethic.
- Resilience: Self-awareness and emotional resilience to handle sensitive situations.
Additional Requirements
- Transportation: A vehicle is essential for this role due to the necessity of travel for outreach work.
- Safeguarding: Commitment to safeguarding children and adults at risk, adhering to FM’s safeguarding policies and procedures.
- DBS Check: All staff members are required to undertake enhanced DBS checks.
Personal Attributes
- Empathetic, non-judgemental, and compassionate attitude
- Proven experience working with gangs, children, and young people
- Strong report writing skills
- Ability to maintain confidentiality, data protection, safeguarding, and appropriate boundaries
Family Matters is dedicated to providing a supportive and inclusive environment for all employees. We encourage applications from individuals of diverse backgrounds who share our commitment to supporting victims of sexual violence.
If you are passionate about making a difference and have the necessary qualifications and experience, we would love to hear from you. Apply now to join our dedicated team and help us support those in need.
The client requests no contact from agencies or media sales.
Casework Administrator
We are looking for a Casework Administrator to work as part of the Casework Support Team offering excellent
customer service to stakeholders and cover other administrative functions within the organisation.
Position: Casework Administrator
Location: Reading/hybrid
Hours: Full-time, 35 hours (part-time and job share working considered)
Salary: Starting salary of £27,589 (salary progression based on performance within Grade 2 £27,589 – £32,127)
Contract: Permanent
Benefits: 28 days’ annual holiday plus bank holidays, Gym membership contribution, cycle to work scheme (both on completion of probation), Defined Benefit pension scheme, employee assistance programme (EAP) and discount club.
Closing date: 05 August at 10am.
About the Role
The primary focus of the role is to provide casework support. This will include being the point of contact for students and will require the successful applicant to maintain accurate records on the progress of complaints through the review process.
Key responsibilities include:
- Casework administration, including handling emails and telephone enquiries from complainants and educational institutions, determining what response is required and responding where appropriate
- Logging complaints forms
- Conducting an assessment of eligibility of complaints for review and notifying students of the outcome
- Monitoring university compliance with recommendations/requests made
- Handling a variety of incoming and outgoing calls, using good communication and questioning skills, to ensure that the appropriate information is provided
- Dealing with a range of service users in challenging situations and modifying the approach to best suit their needs
- Recording accurate information on our database and spreadsheets
About You
You will have excellent interpersonal and communication skills, including on the telephone. Customer Service experience including dealing with a volume and variety of telephone enquiries and a general understanding of complaints handling would be beneficial. Or if you have knowledge of higher education and are looking to develop your career in a professional and supportive environment, we would love to hear from you.
You will be comfortable with technology and with the ability to adjust to new and changing IT systems and processes with strong and recent experience of using Microsoft Word, Excel and Outlook.
About the Organisation
The organisation’s vision is that students are always treated fairly. It resolves complaints from students, shares learning from complaints to help improve policies and practices and works with other organisations in the higher education sector and beyond.
The application system used for recruitment aims to overcome unconscious bias in recruiting. Instead of using your CV alone, we'll be asking you to answer questions to test the skills needed for the role. The responses are then anonymised and reviewed in a random order by members of the team.
You may also have experience in roles such as Customer Service, Admin, Administrator, Administration, Casework, Case Worker, Casework Admin, Casework Administrator, Casework Administration, Case Support Administrator, Case Support Admin.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Stewardship offers an annual accounts preparation and review service for churches and charities. The aim is not just to work on the accounts, but to provide advice to clients on a wide area of financial wisdom, governance and regulation, along with training and educational services as needed.
We are now recruiting for an Accounts Examiner. This is an opportunity to work for a growing team, working to support churches and Christian charities through finance and play a significant part in driving forward our mission.
This position is primarily to examine receipts and payments accounts where total income is less than £250,000. However, if the successful candidate is a qualified accountant they will be permitted to examine accrual accounts. The range in the advertised salary accounts for the level of experience, qualifications and responsibility of the successful candidate.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
Join Demelza's Events Team and be a part of our bespoke and challenge events, from Bubble Rush to London Marathon and our Demelza to Demelza cycling challenge, there are a variety of events to get involved in.
We are looking for someone with events experience, ideally within a fundraising setting, with good organisation skills and attention to detail. This role will help support many fundraisers who are taking on their own challenge to raise funds for Demelza as well as organising some of our bespoke events.
We deliver extraordinary care to extraordinary children facing serious or life-limiting conditions, providing support for all the family.
The client requests no contact from agencies or media sales.
Are you passionate about making a difference and building strong relationships? As a Relationship Fundraiser, you'll play a vital role this charity's mission to support regional fundraising strategies, acquire new supporters, and deliver outstanding stewardship. This health charity is looking for someone who thrives in a dynamic environment and is eager to drive impactful fundraising initiatives.
Position: Relationship Fundraiser - Temporary approximately 6 months
Location: Home-based, with regular travel across Wales and West Midlands
Salary: £17.47 - £18.63 per hour
Your Role and Responsibilities:
As a Relationship Fundraiser, you will:
- Develop and Deliver Plans: Work with your manager and teammates to create and implement an annual plan and income budget, fostering long-lasting and meaningful relationships with supporters across your region.
- Maximise Income: Promote regional fundraising across the organisation and externally, ensuring maximum income generation.
- Stewardship Excellence: Provide strategic stewardship interventions to ensure loyalty, repeat support, and income delivery.
- Pipeline Development: Proactively seek out, develop, and maintain partnerships and relationships with key supporters to meet new business and income targets.
- Creative Collaboration: Work with Locality Impact and volunteers to deliver awareness and income generation opportunities locally.
Our Mission and Vision:
Join this health charity in their mission to support regional fundraising efforts and deliver exceptional stewardship. By fostering meaningful relationships and driving income generation, you'll be a pivotal part of our vision to create lasting positive change.
What We're Looking For:
- Fundraising Experience: Experience in undertaking and initiating fundraising activities and events.
- Communication Skills: Excellent communication skills and the ability to represent the organisation professionally.
- Flexibility: Ability to work flexibly with regards to working patterns and duties.
- IT Proficiency: Basic proficiency in industry-standard IT systems (e.g. Microsoft Office).
- Commitment to Values: Demonstrate an understanding and commitment to our corporate values and the principles of equal opportunities and diversity.
- Willingness to Travel: Willingness to travel regularly and occasionally stay overnight.
Apply Today! Take the next step in your career and become part of a team that values your contribution and supports your growth.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Are you a highly skilled and experienced process facilitator with a desire to enable the formation of Minster Communities across Leicester and Leicestershire?
Can you form and lead teams of volunteers, are you energised by training and supporting others?
Are you a collaborative colleague, excellent communicator and relationship-builder?
…then we want to hear from you, and consider your application to work within our team as we enable churches to form new Minster Communities across our diocese.
You will play a crucial role taking lead responsibility for training and supporting a team of facilitators (including staff, consultants and volunteers) who will deliver the Minster Community formation process across the diocese. You will facilitate organisational process within the ethos of Christian discernment and work closely with the Shaped By God Together Programme Team to track progress, identify risks and issues and contribute to problem-solving.
This post is funded through a grant from the Strategic Mission and Ministry Investment Board.
We encourage applications from UK Minority Ethnic / Global Majority Heritage candidates, who are currently under-represented in the organisation.