Communications Jobs

At Hope at Home, we believe no survivor of modern slavery should ever have to live on the streets.

This is an exciting new role joining Hope at Home’s Senior Leadership Team with the scope to make a real difference in people’s lives and shape the direction of the charity. You'll work closely with the Operations Director, CEO and a range of stakeholders to manage the development and day-to-day running of Hope at Home’s housing service. You will be joining the charity in an exciting period as we are embarking on setting Hope at Home’s new three-year strategy in a collaborative process that your role will directly feed into and will be guided by input from our service users.

Hours: 35 per week.

Reporting To: Operations Director but as this is a pilot project, you'll be expected to work closely with CEO and Operations Director.

Location: Home working with regular travel along M1 corridor between Sheffield and Derby, you'll need to live within 1 hours travel of these key locations.

Benefits: 33 days holiday including bank holidays (increasing by 1 day a year up to a maximum of 38 days), flexible working arrangements, employee pension scheme at 5%, travel costs (including mileage), free eye tests, access to Employee Assistance Programme, a well-being focused work environment, a friendly, passionate team and the opportunity to join a well respected organisation at an exciting stage of its development.

The Role: 

Planning the project set up

Over the first 6 months of the role and in conjunction with the CEO and Operations Director, you will plan and begin execution of the housing pilot.  This will include the development of a fully costed project plan.

Part of the project set up will include working with a wide range of stakeholders:  Local Authorities, Landlords or housing providers, Registered Providers, Funders and relevant regulatory bodies. 

You will be responsible for securing the use of suitable properties, working with contractors to ensure maintenance and establishing all relevant policies and procedures to ensure legal compliance and best practice are followed as well as developing standard operating procedures for service delivery.

With excellent communication skills and working knowledge, you will establish relationships with relevant Housing Benefit departments to ensure income is secured on behalf of our residents and work on gaining Supported Exempt Accommodation Status.

Planning for service delivery

Your role will involve the development and oversight of case management support to all residents, including recruiting and line managing support workers.

Taking into account the wishes and needs of the residents, you will develop a high-quality service which meets regulatory standards and compliance with Regulator of Social Housing Standards.

As a pilot, you will work in conjunction with the Operations Director to monitor outcomes and evaluate the service to ensure we are meeting agreed expectations.

How to apply: Download our application pack for more details.

ID: 1364 Senior Wellbeing Coordinator

Service:  Wandsworth WellFamily and Foodbank Service

Location: Wandsworth, SW11-SW15

Hours: 15 hours per week (part-time) Tuesday and Friday preferred

Salary: £36,138 - £39,627 FTE per annum (£14,650.54 - £16,065 per annum for part-time, 15 hours per week) inclusive of inner London weighting

Contract:  Temporary (Until June 2025) 

We typically divide our time between working in the office, the Wandsworth Community and from home. The whole team works from the office on Tuesdays. 

We can offer the flexibility to work fully remotely. Our office space is wheelchair accessible.

This is an exciting opportunity for a motivated, passionate and experienced team leader or someone with the transferable skills and aspiration to step up into a more senior role. We are looking for someone who has experience of supporting adults in a mental health setting and has a good understanding of the causes and impact of mental ill health upon individuals and their families. 

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. 

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. 

Wandsworth WellFamily and Foodbank Service is an adult mental health service, offering practical and emotional support in foodbanks and Primary Care settings. 

We’re delighted to be recruiting a Senior Wellbeing Coordinator to support the manager in their role of leading and directing the WellFamily Service, whilst supervising staff, holding a small case load and deputising for the manager. We have a small, supportive and successful team and take a personalised, holistic and collaborative approach to assessing and supporting individuals referred by GPs, Foodbanks  and other partnership agencies. The WellFamily Service is commissioned by the South West London Integrated Care Board and delivers much needed support for between 2-6 sessions, in a community setting, GP surgery or by phone. 

Main Responsibilities:

• You will work closely with the Service Manager and other Senior Wellbeing Coordinator and take a lead on the quality assurance of work completed by the WellFamily team. This includes maintaining a high standard of overall governance including report writing, case management records and developing and maintaining compliance with the organisation’s safeguarding standards. You will work to implement audit processes and line manage at least one member of the team. In addition, you will carry a small caseload alongside your management responsibilities. 
• Collaborating with partnership agencies and promoting co-production with guests and service users, you will provide 1:1 personalised support to individuals and identify wider issues that impact health and wellbeing. You will address individuals’ unique needs by designing bespoke wellbeing plans and establishing partnerships, helping individuals make positive, long-lasting lifestyle changes and play a pivotal role in diversifying and personalising care in local communities.

Main Requirements (for details check the job description and person specification):

• To join us as a Senior Wellbeing Coordinator you will have excellent holistic assessment and consultation skills. You’ll be an effective communicator who excels at building trusting and empowering relationships with individuals, and be able to work closely with a variety of professionals and stakeholders. You will be a skilled and experienced practitioner with the qualities of effective leadership, and dedicated to improving the lives and opportunities of individuals experiencing various challenges including financial hardship, poor mental and physical health and other complex issues.  You’ll bring knowledge and experience of supporting adults with physical and mental health issues, and understand the impact of ill health, deprivation and discrimination on adults, children, young people and communities.
• Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service: Adult Workforce DBS required. 

Benefits: 

- an annual paid leave entitlement of 30 working days, plus bank holidays

- up to 6% matched-pension contributions

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

Download and submit a completed Application Form linked to the Family Action job advert on our Careers Hub

Closing Date: Sunday 12th January 2025 at 11.59pm

Interviews are scheduled to take place in person on the 23rd of January 2024. 

Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.

ID: 1364

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

At Equal People mencap, we are proud of our 36-year history of supporting people with learning disabilities, autism, complex needs and experiencing mental health needs. We support adults at risk and vulnerable children in RBKC and Westminster. We offer a wide range of support options and activities. 

We aim to support each individual to pursue their aims and dreams, live the life they choose and access, participate in and contribute to their local, and the wider community as much as they wish.

Our Charity has member representation at every level, including 50% of the Board. Inclusion, dignity, respect and the promotion of the rights, opportunities and choices of the vulnerable adults and children we support are key to our ethos and values.

We are rapidly growing and now provide over 1,000 hours per week of support We aim to be the best  social care employer in London.

We are looking for someone who loves a challenge, is creative and has a passion for positive change, with the confidence to make decisions under pressure. You will be self-motivated and determined to achieve the best outcome for the people we support. You will achieve this through leading and motivating a dedicated team of support workers to ensure and maintain the delivery of high-quality support. 
The successful applicant will need to be confident in communicating with the people we support, staff, family members and partner agencies.
To be considered for this role you must have experience and knowledge within the social care sector, experience of working with working with people with complex needs would be desirable. You should also have experience leading teams in Learning Disability services. As this service is registered for personal care/supported living you will be supported to undertake your registration with CQC.
You will be responsible for the continued positive outcomes for the people that we support through management of the services. You will be responsible for cultivating and contributing to a "continuous improvement" environment and will be proactive in the management of your staff, the rotas, and the budgets for your services.
You will be responsible for the quality of the service, as well as the finances and team performance, ensuring that the people that we support are given opportunities to pursue their interests and life goals.  Some of the people we support have profound and multiple learning disabilities alongside other complex healthcare needs such as physical disabilities, Epilepsy, Dysphagia, non-verbal, require peg feeding and some may require involvement with manual handling and supporting people with all aspects of their personal care.
Whilst it is not essential that you have direct experience as a Manager, it is important that you have some management experience, and a good knowledge of the health and social care sector. You will be working within the supported living environment. 
The role will challenge, excite and never be dull but will be truly rewarding.
You must be competent in using IT.
Your working week is flexible covering 7 days per week and will include working weekends and an on-call rota shared with your Senior Support Workers. Flexibility is key.

  NB CLOSING DATE 12th DECEMBER - INTERVIEWS MID JANUARY 

DUTIES AND RESPONSIBILITIES

1. Ensure everyone  receives a service that:

• plays to their strengths.

• helps them overcome barriers.

• achieves the outcomes they wish.

• works to increase everyone’s independence, opportunity, choice and control.

• has a positive view of risk-taking whilst ensuring awareness of safety, security and safeguarding. 

2. Work in a consistent and positive way with managers and other team members   to ensure receive a great service from the whole team. Ensure all EPM  policies and procedures are followed e.g. that:

• support plans, referrals and risk assessments are followed up, actioned and reviewed.

• medication processes are adhered to.

• money is managed effectively.

• health and safety practices are carried out.

• records on the Charitylog database are kept up to date.

• information is communicated to staff, members and families in a timely and accessible fashion.

3. Actively lead the Floating Support Team’s development through coaching, training, supervision, appraisals and team and management meetings.

4. Work alongside the Chief Finance and Operating Officer, CEO and Activities and the Trustees to develop and action strategic plans to maintain, develop, and promote EPM and our services.

5. Promote best practice across the service and the organisation through participation in external and         organisational wide projects and forums. 

6. Participate in the emergency on-call emergency rota (approx 10 nights per month) - £35 per night).

7. Take lead responsibility for the performance and delivery of the support contracts, overseeing the FS Senior Support workers. 

8. Ensure performance standards are evidenced and quality is upheld in everything that the team’ do in complying with relevant CQC, contractual and organisational standards, outcomes and procedures. 

9. To provide written and verbal reports on outcomes to Trustees at the regular Council of Management Meetings. To monitor and review service user and carer feedback, complaints and incident reports and use this information to inform and improve future services and practice.

10. Lead and manage the team to support personalised rota planning via Charitylog (inclusive of day, night and overnight activity) and service user timetables.

11. To lead the Housing Management service, working with the FS SSWs to ensure tenancies are managed appropriately, records maintained, and reports completed for Housing Associations in a timely fashion.

12. To be responsible for, or delegate recruitment of staff and provide excellent leadership, direction and effective management of the team’s resources and finances. 

13. To plan, set and manage project budgets appropriately. To ensure project and individual finances are recorded, managed and monitored appropriately.   

14. Ensure professional standards and   best practice act as key drivers within a culture of continuous service improvement, value for money and safe practice.

EPm operates within a constantly changing environment and as such work priorities and targets may change. The organisation reserves the right to make reasonable changes to the job description and accountabilities in order to meet client needs 

The Energy Neighbours Project Manager leads and manages the Energy Neighbours project, managing all staff and contracts that are part of this new project, starting in February 2025.

NOTE: We want to build good team relationships and connections with locla community organisations, so most of the work is expected to be in person. However, some home working is possible by arrangement.

Closing date Thur 12 Dec, 12 noon.

What we are looking for:

· An experienced, enthusiastic, manager of projects and partnerships

· Experience of collaboration, capacity-building and/or working co-productively

· Supports TSL Kirklees aims and values

· Strong IT, communication, relationships and organisational skills

· Able to take responsibility for all project finances and reporting

· Ability to lead and represent this innovative project

· Relevant degree level qualification or able to learn at this level

This role does not require expertise in climate change or energy technology.  If you don’t quite have everything on the list, you can still apply. We will consider opportunities to help the right person to develop into the role.

The Energy Neighbours project

Third Sector Leaders Kirklees has received more than £900,000 from The National Lottery Community Fund, the largest community funder in the UK, to empower local people to take individual and collective climate action and reduce fuel poverty in their community.

The Energy Neighbours project has a clear community capacity-building approach, aiming to work inclusively with communities and community organisations, listening to local priorities, experimenting and learning together, being transparent and accountable and sharing decision-making.

The project will help more community buildings and homes to be more energy efficient, by providing expertise, training, volunteering and sharing learning.  Energy Neighbours supports and funds organisation development, community activities, volunteering, community business and partnership development, helping communities have a stronger voice and more capacity to impact on their priorities and concerns.

The new Energy Neighbours team includes a Project Manager, Project Coordinator and an Information and Data Manager. These three posts support four Community Energy Development Workers who work with community organisations and residents in priority areas of Kirklees.  The project partners include the Kirklees Climate Commission, local experts on energy and independent evaluation support.

TSL Kirklees

TSL Kirklees is a local charity, with members involved in hundreds of community organisations. TSL promotes other local community organisations, provides training, supports partnerships and helps people get involved in community activities by reducing barriers and providing support.

TSL Kirklees believes in the potential of our community organisations and non-profits to improve our society and community, and we're on a mission to harness their skills, talents, and innovative solutions. The Voluntary, Community, and Social Enterprise sector is evolving and we know that individuals and organisations are facing incredible pressures. We also know the solutions lie within our communities. 

Are you ready to help shape the future of our vibrant communities? Join us on this exciting journey to empower communities and create thriving neighbourhoods.

The Energy Neighbours Project Manager will work closely with the CEO and all TSL employees to deliver TSL’s strategic goals. 

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for someone who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent, part-time role as an Education Worker at our centre in Bradford, helping to change the lives of young people.

Locations: Bradford
Contract: Part-time, permanent
Applications close: 9am Monday 9th December 2024
Start date: As soon as possible, to be agreed directly with the successful candidate.

Salary

£27,400 per annum (pro rata). The pro-rated salary for this role is £13,700 per annum.

What could my day look like?

The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.

In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.

As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort. 

Digital Project Manager
Type: Full-time (35 hours a week), fixed term 6 months contract
Location: Office-based in London with the flexibility to work remotely
Salary: £43,342 per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession /Technical

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We’re looking for a confident, skilled and personable Digital Project Manager to help us deliver our ambitious roadmap of digital projects.

You’ll lead on the production of digital, creative, UX, campaign and content-based projects. This’ll include everything from leading on the digital and content element of major campaigns and appeals, through to developing new digital and content-based tools to help people live well with MS.

Working within our combined digital and content team, you’ll thrive working with cross-organisational teams to deliver projects on time, to scope and within budget.

You’ll be super organised and used to capturing requirements, preparing, documenting and delivering projects and reporting on progress.

This is a fantastic opportunity to be part of a supportive and vibrant team, who are dedicated to making a difference for people with MS.

We’re keen for you to work where you're most effective and comfortable so we’re flexible about remote working and the pattern of how you work your hours.

Closing date for applications: 9:00 on Monday 2 December 2024

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

About Bond

Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships.

Main purpose of the job

The Digital Marketing Coordinator/Adviser will bring together all aspects of Bond’s digital and social media marketing, to ensure that Bond maximises its marketing reach for all its products and services and particularly membership. The role is expected to use digital channels to build brand awareness, engage our core audiences and generate leads for new business of all types. The role will support content production on the website and coordinate some of the internally produced content items such as the communications to CEOs. They will ensure Bond’s digital platforms and systems are run effectively to engage users and deliver Bond’s key services and be able to provide key metrics internally and for external clients, where required. The person will be expected to effectively and efficiently manage relevant suppliers to ensure that they continue to provide value for money and are fit for purpose.

Main responsibilities

Digital marketing 75%

Managing campaigns

• Working with the Marketing Manager, overseeing email campaigns, social media marketing campaigns, and paid advertising 

Analysing data

• Using web analytics software to monitor website performance, and analysing data to determine what content and ads are most effective 

Optimizing for search engines

• Using search engine optimization (SEO) and search engine marketing (SEM) to make web content more visible to potential customers 

Developing social media marketing strategies

• Assisting the Marketing Manager in identifying the target market, selecting the right digital channels, and crafting campaigns to align with Bond’s target audiences and income generation strategy. 

Managing social media

• Contributing to social media engagement and brand awareness campaigns, and monitoring or handling social interactions 

Developing user experience

• Supporting the Communications Adviser in developing the user experience (UX) and user interface (UI) of digital platforms 

Reporting

• Providing accurate reports and analysis to clients and company management 

Staying up to date

• Keeping up to date with current digital trends 

Creating content

• Supporting the Communications Adviser in writing and uploading copy and images for websites, developing content calendars, and creating content for blogs and social media

Cross-organisational support

• Assisting the communications team to ensure that approaches to digital marketing and social media are integrated into all areas of Bond’s work and support other teams in the delivery of their projects.

Digital support and supplier management 25%

Continuous improvement

• Provide support, advice and guidance to the Communications Adviser for further improvements Bond’s digital platforms to ensure a seamless user experience

Supplier management

• Work with digital suppliers, ensuring projects are delivered within budget 

Regular support and maintenance

• Working with the Communications Adviser, effectively manage suppliers to ensure that Bond’s website and systems are working effectively and are seamlessly integrated, including the Bond website, analytics and other digital platforms as required.

Digital troubleshooting

• Troubleshooting and providing regular technical support to staff, including managing website queries and bugs from staff relating to the website.

Person specification

Essential

• Content creation skills: Strong writing skills for creating social media posts, email copy, and other marketing materials.
• Social media management experience: Familiarity with platforms like Instagram, Facebook, LinkedIn, and Twitter, as well as social media scheduling tools like Hootsuite or Buffer. Understanding trends, engagement tactics, and audience demographics is crucial.
• SEO (Search Engine Optimization): Knowledge of on-page SEO (like keywords, meta tags) and off-page SEO is important for helping content rank better.
• Email Marketing: Experience with email marketing tools like Mailchimp or similar to build, segment, and analyze email campaigns.
• Pay per click and digital Advertising: Basic understanding of platforms like Google Ads, Facebook Ads, and LinkedIn Ads, including keyword research and ad performance tracking.
• Analytics and Data Analysis: Proficiency with tools like Google Analytics to track website and campaign performance, and an understanding of KPIs like CTR, bounce rate, and conversions. Basic knowledge of Microsoft Excel or Google Sheets is often useful for data reporting.
• Experience of effectively working with digital suppliers, including holding suppliers to account and meeting deadlines 

Desirable

• Experience of developing user experience and testing guidelines to ensure optimal design standards and functionality
•  Strong digital project management skills and experience, including understanding risk, quality and optimisation in a digital project [GT1] 
• Experience of working with staff, including those unfamiliar with digital marketing and social media ,
• Understanding of digital integrations, such as with email marketing and CRM
• Ability to respond to unexpected issues while completing regular tasks

Benefits

Bond offers a competitive salary and benefits package including:

• 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
• 7% pension contributions (staff pay 3.5%) ​
• Flexible working hours (Hybrid working – 1 day, minimum in the office per month)
• Staff Development days
• Perk Box access
• Employee Assistance Programme
• WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
• Interest-free season ticket loan

How to apply

To apply submit your CV and cover letter by midnight on Thursday 5th December 2024.

In the cover letter we expect you to set out:

• Why you are interested in this role
• How you meet the role requirements
• Your understanding of equity, diversity, inclusion and why it matters in this role

Bond and equal opportunities

Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the EDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.

In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way. 

The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.

Privacy notice for applicants

Our Privacy Notice for applicants can be found on our website when you click apply.

Subject of employment at Bond

If successful, you must have the right to work for the duration of your contract at Bond. All offers of employment will be subject to satisfactory references. Bond also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Salary: £42,479 per annum, rising to £44,716 after 12 months in London (or £38,290 per annum rising to £40,526 after 12 months outside of London).​

Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.

Closing date: 09.00, 2 December 2024.

Shortlisting date: 3 and 4 December 2024.

Interviews: 11 December 2024.

About the role

From local and national support services to green spaces, sports clubs, museums and the arts, voluntary organisations and volunteers are a vital part of communities across the country. As the membership community for charities and voluntary organisations, NCVO has championed volunteers and the voluntary sector for over a hundred years.

The Senior Practical Support Officer role is key to the delivery of NCVO’s support for small charities. You will be a key part of a small team, with a focus on managing and responding to enquiries that come in via phone and email to our Small Charity Helpdesk. We receive 400 – 500 enquiries a month about setting up and running a charity, with a particular focus on volunteering and governance.

Alongside the helpdesk you will also work with colleagues across NCVO on the production, and curation of content for our website and with internal and external stakeholders to produce sector leading practical webinars.

You will have a particular focus on volunteering, working with multiple stakeholders on a range of cross-organisational initiatives to ensure we develop and share best practice on involving volunteers.

Your good working knowledge of the voluntary sector, understanding of the specific needs of small charities and sharp focus on delivering excellent customer service will help us to effectively respond to the needs of the sector.

This is fast paced role and with good time management and attention to detail this role has a lasting/meaningful impact on the hundreds of charities we support.

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us, and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.

Equity, diversity and inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector.

We want this to be reflected in the diversity of the people who work with us. We welcome submissions from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience.

If you tell us you’re disabled (according to the Equality Act 2010) and your application meets the minimum criteria for each specification listed in the job description, we’ll interview you for the role. We’ll make reasonable adjustments during each recruitment stage to ensure it’s inclusive and works for you.

If you have access needs or require reasonable adjustments as part of the recruitment process, please email us.

About NCVO

We are the charity for charities. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of around 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.

As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

Benefits for NCVO employees

NCVO offers attractive benefits including:

• 25 days annual leave for full time staff and pro-rata for part-time staff. After three years, annual holiday increases to 27 days. After five years it increases to 30 days (pro rata for part time staff)
• office closure between 25 December and 1 January inclusive
• the option to purchase or sell up to five more days each year
• five days volunteering leave (pro rata for part-time staff)
• two and a half extra wellbeing days off during the year
• enhanced pay for sick, maternity and adoption leave
• subsidised gym membership
• season ticket loan
• flexible working, including opportunities to work from home or off site
• monthly homeworking allowance for permanent homeworkers
• monthly office worker allowance for those who have to work from the office on a daily basis
• generous employer pension contribution of up to 8.5% of salary into our stakeholder pension scheme (linked to employee contribution)
• training and development opportunities
• the opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• 24-hour free and confidential employee assistance programme.

We’re located a short walk from London King’s Cross station in a modern, accessible building overlooking Regent’s Canal.

Do you have project management experience within the charity sector? Are you passionate about making a difference? ​

Join our small & friendly team at Samaritans as Events Fundraising Project Manager to develop and deliver our annual Streaming & Gaming fundraising programme.​

Fixed term contract until 31 July 2025 (with the possibility to extend)

Full time hours (35 hours per week)

Salary of £42,000- £44,500 per annum plus benefits

We are passionate about flexible working, talk to us about your preferences

Hybrid working: Linked to Ewell, Surrey office. A blend of working from home, the Ewell office and other locations for team meetings.

In-person working: Meeting in person is something we value. Mandated in-person meetings will be in place from Jan 2025. This is around 2 days per month and further information can be found on our careers website. ​

Key responsibilities​

Project manage annual programme of Streaming & Gaming fundraising campaigns.

Build and deliver exceptional supporter experiences to maximise supporter's potential to raise money and awareness for Samaritans.

Develop an innovative strategy to support the growth of Streaming & Gaming based on insight and best practice, maximising the halo effect from large influencer led campaigns.​

About you​

We are looking for a people person with the ability to lead and deliver a community fundraising programme with a focus on Streaming & Gaming. You’ll lead on strategy development, campaign creation, creating engaging content and communications to deliver a ‘best in class’ stewardship programme that enables supporters to maximise their fundraising and build lasting relationship with Samaritans. ​

To be successful in this role, you’ll need:​

• Demonstrable project management experience, managing multiple stakeholders and establishing effective ways of working
• Experience of delivering marketing plans
• Experience of delivering great supporter journeys
• Budget management experience
• IT proficient and able to use data to track and report on key project measures
• Excellent verbal, written skills, and presentation skills
• Organised and attention to detail
• Knowledge and/or experience of streaming & gaming

If you’re looking for a new opportunity or a chance to learn new skills in a fast-paced fundraising environment, please consider applying. A full outline of the opportunity and what you’ll need to bring to the team is provided in theJob Description here 

​

What’s in it for you – our benefits ​

So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities. ​

Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.​

Being Inclusive:

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans. ​

Application:​

If this role sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and cover letter tailored around your motivations for applying and your skills and experience in relation to the job. This role will close for applications at 9 am on 6th Dec 2024. Video interviews will take place week commencing 9th December 2024. There will be only one stage in our recruitment process.

Who We’re Looking For and why join us

At Refugee Legal Support (RLS), we seek a visionary and compassionate leader to become our first Executive Director. This pivotal role offers the opportunity to shape the future of a values-driven legal organisation that stands in solidarity with people on the move. 

With our current strategy concluding in 2025, we’re looking for a leader who can build on our strong foundations and guide the development of our next strategic plan, ensuring organisational cohesion at every step of this journey. You will bring strategic vision, expertise, and a collaborative approach to drive RLS’s future direction, strengthen anti-racist practices and accountability whilst empowering teams across Greece, the UK, and Northern France.

This role uniquely combines strategic oversight with hands-on work, bridging urgent client needs with long-term systemic change. For a leader passionate about migrant justice and equity, this is a career-defining opportunity to sustain and grow RLS’s mission while shaping its future.

Role Overview: 

The Executive Director is a new role for RLS. The successful candidate will lead RLS through its next phase of development, providing strategic leadership, promoting organisational cohesion and accountability whilst driving the fulfilment of our mission. As a representative and advocate for RLS, the Executive Director will oversee key areas such as organisational development, strategic planning, fundraising, robust financial planning, risk management, staff well-being, and external relations.

Core Responsibilities:

1. Organisational Development

   • Review and enhance RLS’s organisational structure and cohesiveness across offices and teams.

   • Implement strategic outcomes to ensure efficient and aligned operations.

2. Strategic Planning

   • Lead on developing and delivering strategic plans in alignment with RLS’s values and mission, incorporating regular reviews.

   • Ensure the sustainability of RLS’s mission and core programmes.

3. Lead the Management Team

   • Guide and support the Management Team, fostering effective collaboration.

   • Promote project integration, efficient delivery, and cross-team development.

   • Embed and promote robust accountability.

4. Governance

   • Work with and leverage the knowledge of the RLS’s Board of Trustees and thematic sub-committees to drive positive change and ensure sustainability.

   • Work with the chair of trustees and relevant subcommittees to maintain, review and improve existing governance structures and delegation schemes to enhance efficiency.

5. Regulatory Compliance & Risk Management

   • Ensure RLS’s compliance with relevant regulations and effective risk management across operations in collaboration with managers. This includes SQM, OISC, LAA, employment law and regulations in foreign jurisdictions.

6. HR Oversight & Staff Development

   • Oversee HR functions, promote professional growth, and prioritise staff well-being.

   • Foster an inclusive and supportive working environment.

7. Fundraising & Financial Oversight

   • Deliver robust financial planning and drive RLS’s fundraising efforts in collaboration with management team and trustees.

   • Engage with key funders and develop sustainable funding strategies.

8. External Representation & Advocacy

   • Serve as the public face of RLS, advocating for our mission through media, events, and partnerships. Where considered appropriate, the Executive Director will be deputised by members of staff or management in external communications.

   • Act as a key contact for the Board of Trustees, promoting transparent communication between staff, management and board.

9. Monitoring, Evaluation, Accountability and Learning (MEAL)

   • Own, review and implement appropriate MEL frameworks and practices. 

   • Implement progressive and compassionate accountability structures to ensure transparency across the organisation.

Person Specification

Essential:

• Proven leadership in an organisation focused on human rights, migration, or a related sector.

• Strong strategic planning and organisational development experience, ideally in a fast-growing setting.

• Experience of fundraising and financial management within the third sector.

• Experience leading remote, diverse teams and implementing inclusive HR practices.

• Deep understanding of the immigration and asylum landscape in the UK and Europe.

• Exceptional communication skills, with the ability to represent RLS effectively to partners and the public.

• Be responsive

• Culturally sensitive

• Have a strong commitment to advancing migrant justice.

• A dynamic and innovative self-starter.

• Be highly organised.

• Be an active listener and a progressive leader.

• Be objective and apply good judgement in difficult situations.

• Fluent in English.

• The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost). However, a criminal record is not necessarily a barrier to recruitment but should be disclosed on application;

• Have the right to work in the UK.

Desirable:

• Deep understanding and/or experience of working in an international context.

• A qualified practising or non-practising lawyer in the area of immigration and/ or human rights.

• Lived experience related to migration, or legal knowledge in immigration and asylum.

• Language skills relevant to our areas of operation, particularly Greek or French.

• Experience and understanding of pro bono legal projects.

• Experience in public speaking, media engagement, or international advocacy.

The Operations Officer will form part of the Jigsaw4u Front of House team. They will be responsible for all HR administration, including staff training and staff wellbeing and communications. In addition they will lead on office maintenance issues, and support the delivery of operational projects. 

Jigsaw4u is proud of its 26+ year history providing specialist wellbeing support services for children, young people and families across South West London.

The Operations Officer is a new role for the charity and will bring vital support to the Operational and HR functions of Jigsaw4u, to ensure smooth administration of these areas so staff are enabled to continue delivering services of the highest quality to our service users.

1. Purpose of job

Be responsible in the designated area for:

· Performing HR administration, and maintaining HR records

· Arranging DBS checks for staff and volunteers.

· Coordinating training, wellbeing activities and events for staff.

· Creating staff newsletters and other staff communications.

· Supporting the Director of Operations in delivery of operational projects.

· Overseeing office maintenance and Health & Safety.

· Forming part of the Jigsaw4u Front Office team.

2. Main duties

HR administration

· Maintain personnel records on HR platform

· Log staff absences

· Create and circulate adverts for vacancies

· Create and update Job Descriptions and Person Specification documents

· Support staff recruitment processes i.e. responding to job enquiries, managing CV database, arranging interviews

· Produce HR reports e.g. turnover, absences, annual leave

DBS checks for staff and volunteers

· Maintain database of DBS checks for staff and volunteers. 

· Perform DBS checks for new members of staff and volunteers, and renewal checks for existing staff and volunteers 

· Produce assurance letters for staff

Organise training, wellbeing activities and events for staff

· Research and arrange staff training as required, keeping within training budgets

· Maintain records of all staff training, including Child Protection training for staff and volunteers. 

· Coordinate programme of staff wellbeing activities and events, ensuring value for money.

Other responsibilities

· Support the Director of Operations in delivery of operational projects.

· Creating staff newsletters and other staff communications.

· Lead on ensuring Jigsaw4u’s premises are a safe and appropriate office environment.

· Maintain records of Health & Safety checks and Fire Risk Assessments

· Resolve office maintenance issues, sourcing reliable and cost effective suppliers

· Undertake Emergency First Aid at Work training and act as nominated First Aider.

Front office

· Answer telephone, emails and enquiries.

· Work as a team with Front Office colleagues.

· Represent Jigsaw4u effectively to service users and visitors. 

3. Generic responsibilities

· Manage personal resources and own professional development

· Ensure a continuous improvement approach is taken to all aspects of the role 

· Work in a manner that promotes equality and values diversity

· Promote a health and safety culture within the workplace

· Follow the Jigsaw4u Safeguarding Policy at all times and respond to safeguarding concerns to a high standard

· All information must be maintained in accordance with the Jigsaw4u Data

Protection Policy and GDPR

· Undertake other activities as required

Age UK Lambeth’s vision is to work closely with residents, closely to where they live, remain relevant and to respond locally to rising needs. We want to ensure that we are easy to access, working with local communities and providing the best support we can to residents and our partners such as secondary care. Hospitals need to free up beds by discharging patients who do not need to remain in hospital. Despite the pressures we want discharges to be safe, successful and as painless as possible for patients. We also want to ensure a patient is not readmitted into hospital. 

The Hospital Discharge Community Support Coordinator will match Age UK Lambeth (AUKL) volunteers and partner organisation volunteers to support a patient's discharge. Volunteers could provide support with transport, practical support such as food shopping or completing home safety checks. Upon discharge volunteers may continue supporting patients for up to 4 weeks, providing support in person (at the individual's home or in the community) and over the phone, linking them into support services and helping them access the community to prevent hospital readmission.

What you’ll be doing?

1. Oversee the development of a new, inclusive volunteer programme that offers a range of diverse and challenging volunteer roles to support patients leaving hospital and once settled home. 

2. Work in partnership with the VCS to create 100 volunteering opportunities to support hospital discharge.

3. Using the volunteer platform, Care for Me, track allocated tasks to ensure they’re completed. Monitor volunteer reports to review the support and work delivered under the project.

4. Develop and maintain strong working relationships with King’s College Hospital and Guy’s and St Thomas’ Hospital to ensure appropriate referrals are made into the service.

What you’ll benefit from

• Flexibility - this is a hybrid role with lots of community engagement and the chance to manage your own working day 

• Generous pension provision - 7% employer contribution

• 26 days holiday a year rising to 31 days after 5 years

• A great staff team 

We are seeking someone with great administrative and people skills to join our friendly team to support our Administration and Supporter Relations functions while being the welcoming face of Yeldall Manor. This is a fantastic opportunity for someone with excellent attention to detail and a passion for helping others to join a Christian organisation dedicated to supporting men in their recovery.

As the Administration Assistant and Receptionist, you will provide crucial administrative support for matters relating to supporters and their donations, helping to ensure smooth communication and effective fundraising efforts. Your responsibilities will include managing supporter records, processing donations, and providing general administrative assistance to the Administration and Supporter Relations Manager. As the first point of contact for visitors, callers, and residents, you'll warmly welcome guests and help direct enquiries as needed, and handle reception duties with professionalism. This involves managing the reception desk, including liaising with volunteers who assist with that function, accessing calendars, sending emails, and performing other basic administrative tasks to keep the front office running smoothly.

Yeldall Manor is a Christian organisation, and this role requires a committed Christian faith to meet the occupational requirements (in accordance with Schedule 9 of the Equality Act 2010). We ask all staff to engage with and support our residents in their recovery journey, offering encouragement in both practical and spiritual matters.

This is a full-time, permanent position (40 hours per week). We may consider part-time applicants (i.e. 4 days a week) for the right candidate. You will work as part of a small, friendly team within the Finance & Fund-Raising office, located in a beautiful rural setting. Lunch is provided daily with staff and residents.

If you're excited about this opportunity and feel you have the skills to help support the work we do, we’d love to hear from you. Please submit your CV along with a cover letter explaining your suitability for the role as outlined in the job description.

Yeldall Manor is committed to safeguarding and promoting the welfare of its residents, so the successful candidate will be subject to a satisfactory enhanced DBS check. If you are in recovery, you must have a minimum of two years’ clean time.

We look forward to hearing from you!

Benefits

• Be part of an exciting pilot scheme providing a brand new programme to assist locals to overcome health-related barriers to be back on the path to employment 
• Be able to have your say in how to improve services and be able to finally focus on the quality of service rather just box ticking 
• Manage a smaller caseload in order to really provide tailored, quality support to our clients to make the biggest impact possible 
• Come join a organisation where we practice what we preach by ensuring each employee is truly supported in the role and opportunity for professional development is always explored
• Be part of a charity who truly cares by putting clients wellbeing above all else and always celebrates our clients achievements no matter how big or small
• Join a growing, adaptable organisation that looks to promote internally based on capability rather than time in seat
• Enjoy 25 days annual leave on top of a mandatory Christmas shutdown period which adds another 5 additional days of annual leave each year

The Opportunity  

WorkWell is a government funded programme that offers an early-intervention work and health support and assessment service. This provides holistic support to overcome health-related barriers to employment, and a single, joined-up gateway to other support services. 

We work in partnership with mental and/or physical health clinical teams, GP practices and other referral partners who refer clients who are currently in employment but are experiencing difficulties in the workplace and require assistance to help them return to work, remain in work or find new employment. This programme will also support those who have fallen out of work to get the support they need to return to employment. That support will be tailored to their specific needs and circumstances. 

We need a team of four Work and Health Coaches to provide highly effective support to individuals and guide them on their journey to returning, remaining or finding new employment while also supporting them to improve their health and wellbeing. The Work and Health Coach will also be instrumental in supporting participants to remove health related barriers by sourcing and funding appropriate interventions. 

There is a total of four roles, with three full time and one part time, Work and Health Coaches. 

Who we are: 

Founded in 1992 by a group of mental health professionals, Working Well Trust was established to address the issue of low employment rates for people who have experienced mental health issues.  Since starting we have seen advances in the specialist support offered to people seeking employment and a change in cultural attitudes towards mental health.  

In the last few years we have adapted this approach to work with people with Autism (ASD), people with learning difficulties, physical disabilities or complex issues including homelessness or addiction. 

We focus on four main areas: 

Employment Support – offering support that meets the individual’s needs using both the traditional stepped approach and the Individual Placement and Support (IPS) model. 

Employer support – enabling the recruitment and retention of their employees. 

Social Enterprises – we offer training within social enterprises for people who want to gain a new skill, increase their confidence and be part of a team. 

Business and Enterprise support – providing one to one advice to clients who wish to start up or expand an enterprise. 

Co-production - Working Well remains committed to the principles of the recovery model and continuously improve its services through co-production. 

Please refer to the Job Description and Person Specification for more details on this role. 

Closing date: 4th of December 2024

Interviews will be arranged throughout the application window. Therefore, it is important to get your application in as soon as possible. We may close this vacancy early.