Communications Jobs in Charing Cross, Greater London

Job Title: Individual Giving and Supporter Care Manager
Reporting To: Head of Marketing
Manages: Supporter Care Officer
Location: Home-based (some travel across UK when necessary, including the Leicester office)
Contract: Permanent
Salary: £37,945.00
Hours: Full time (36 hours per week). Flexible working offered.

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and 178 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

This is a key role within the marketing team at an exciting time of growth for the charity. You will be joining us at a development stage and will have a real opportunity to shape our supporter journeys and supporter care programmes across Home-Start UK. Be part of a movement focused on improving the long term outcomes of children across the UK, and help us grow, so that we can be there for every child who needs us.

The Individual Giving and Supporter Care Manager will develop and implement campaigns that build our supporter base along with retaining our existing supporters. Through compelling and personalised supporter journeys, you will ensure our supporters feel like our partners in ensuring that no child’s life chances are limited.

You will communicate effectively with our supporters and build a strong connection with them by placing supporter care at the heart of our work, while also engaging potential new supporters.

Reporting to the Head of Marketing you will be responsible for all supporter care activities and our acquisition campaigns. You will also manage the Supporter Care Officer and will create a supportive environment where you will help them achieve their objectives.

You will have experience of working in an individual giving/supporter care team or marketing role within the charity sector managing campaigns and supporter communications. With a proven track record in delivering successful campaigns, the ability to work to tight deadlines and with excellent attention to detail, you will be able to effectively manage key relationships internally and externally to deliver on campaigns with agreed time frames.

If this sounds like your type of challenge, we’d love to receive your application.

Closing date for applications: Thursday 31st October 2024, 5pm.
Interviews will be held virtually on the 1st and 2nd November 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.

Candidates will also be sent the interview questions ahead of their interview so that they may fully prepare. Appointments will be based on merit, following an open and clear selection process.

Home-Start UK, a charitable company limited by guarantee. Company No. 5382181. Charity No. in England and Wales 1108837 and in Scotland SCO39172.

No agencies please.

Context and Background

The NSPCC's mission is to end cruelty to children in the UK. To carry out its charitable work

and achieve its strategic objectives, the NSPCC must communicate efficiently and effectively

with the maximum possible impact, relevance, and emotional resonance. Communications

need to engage all key audiences including supporters, professionals, service users,

volunteers, and the public across a variety of offline and online channels (paid, owned, and

earned).

The NSPCC’s Brand and Content team create compelling, relevant content for our

audiences. Informed by channel and creative expertise, the team are focussed on delivering

practical advice and support to keep children safe.

The Creative team sit within Brand and Content, providing a range of services, advice and

creative expertise for the wider organisation related to campaigns, services, social media,

copywriting, web content, and organic social.

The Creative Team’s focus is to:

• lead the development of the organisation’s brand and content strategy and creative

execution.

• tell a clear and inspiring story of what we do and the impact we have

as a charity

• develop, deliver, and optimise content for our audiences across all channels – paid,

earned and owned.

Reporting to the Creative Director and supporting the rest of the Creative team,

stakeholders and commissioners, you will ensure our video content is relevant, engaging

and tailored to audience and channel.Job purpose

This role will deliver video content across a variety of briefs, advising and working closely

with teams across the organisation. The postholder will work alongside other creatives

(copy, production, design, organic social, web content) to ensure best-practice video

creative, working to budget and schedule, suitable to channel.

This will involve deploying a combination of hands-on creative skills (shoot / edit / simple

motion graphics) and commissioning external video production.

Key relationships - Internal

• Reports to the Creative Director, Brand and Content (Creative).

• Works closely with the Creative Director, Film and Photography Producer, Creative team,

Organic social and Web content

• Works collaboratively with all teams across the organisation who are responsible for

developing video propositions and content, to ensure creative excellence.

Key relationships - External

• This role briefs and collaborates with external agencies, freelancers, and contributors.

Main duties and responsibilities

• Creating or commissioning video/animation/gifs/motion graphics in response to a variety

of briefs.

• An understanding of the difference audiences, content and platforms for both the NSPCC

and Childline and ability to work across both

• Collaborating with Brand and Content team and other stakeholders to develop effective

and engaging video content

• Interpreting briefs and requests applying creativity to meet audience and channels

objectives

• Understanding established and emerging social trends

• Supporting and developing skills, process and workflows

• Sharing knowledge with peers, stakeholders and commissioners about what makes video

content effective and engaging.

Responsibilities for all staff in the Communications directorate

A commitment to safeguard and promote the welfare of children and young people

• To actively participate in regular department and team meetings, contributing to strategy,

discussions and decisions which will be beneficial to NSPCC’s communications activities.• To maintain an awareness of own and others’ Health and Safety and comply with the

NSPCC’s Health and Safety policy and procedures.

• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to

children, including securing updates on project and service developments and general

NSPCC news.

Person specification

• Experience in hands-on creation of video assets, especially for social channels

• Comfortable using the Adobe CC suite (some combination of Premiere, After Effects,

Adobe Express, Photoshop, Illustrator) or similar.

• Practical photography and shooting (DSLR / phone / similar) skills preferable.

• Experience working with and commissioning external video production.

• Experience working with budgets and scheduling.

• Ability to translate objectives and audience insight from a brief into strong video content.

• Consistently delivers to high standards with a strong attention to detail whether

responding to reactively or within planned timeframes.

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes

safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough

process of obtaining, collating, analysing and evaluating information from and about candidates

to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and

responsive manner and in compliance with current employment legislation, and relevant

safeguarding legislation and statutory guidance.

Our principles:

• Always seek to recruit the best candidate for the role based on merit including their skills,

experience, motivation and competencies. Our robust recruitment and selection process

should ensure the identification of the person best suited to the role and the organisation.• Committed to diversity and equality of opportunity and will interview all applicants (internal

and external) who self-declare at application as having a disability and who meet the minimum

requirements in the person specification of the vacancy they are applying for.

• We will make reasonable adjustments at all stages of the recruitment process in order to

enable successful candidates who declare disabilities to start working or volunteering their

time with us.

• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably

qualified will be considered and addressed fairly and objectively based on their merit.

• As an organisation committed to safeguarding, we will ensure all under 18’s joining the

organisation will have ongoing risk assessments to ensure their role and activities are safe and

appropriate.

• All documentation relating to candidates will be treated confidentially in accordance with the

GDPR legislation.

The main purpose of this role is to support the development of the champions network through the development of relationships; exceptional communication; logistical management and administration. You will also support the wider Starlight Team, especially fundraising and marketing, with health professional and family stories that can engage supporters across all media and inspire the public to donate to Starlight. You’ll take the lead on creating opportunities for visits to healthcare settings where possible and appropriate.  You’ll help with the facilitation and delivery of meetings, training sessions and webinars.   You will also contribute to the development of our Health Play Awards, which have rapidly become recognised as the highest accolade for play professionals in healthcare.

You will report directly to the Play Professional Development Manager.

Job Summary 

The primary role of the Area Dean’s PA is to provide high quality and professional administrative support to the Area Dean of Hackney in their work. The job requires someone who is a self-starter, who is able to prioritise a busy workload, meet deadlines and work as part of a dynamic team.  

Job responsibilities 

PA duties  

• To support Area Deans with the administrative aspects of the Hackney and Islington Projects: Hackney Area Dean oversees the catholic mission stream of work

• To support the Area Dean with administration related to their parish and deanery responsibilities in partnership with local colleagues, ensuring that all documents and briefing materials are prepared and collated.

• Dealing sensitively and confidentially with mail, email and telephone calls. To respond as far as possible on the Area Dean’s behalf, and, where appropriate, draft emails and letters.

General Duties  

• To develop and maintain efficient filing systems, both in hard copy and electronically.

• To be responsible for the ordering of office supplies and equipment.

Support to Mission Project  

• Assist the Area Dean with organising meetings with colleagues, planning mission and training events

• Liaise with the Archdeacon and Dean of Mission and Associate Area Dean

• Communications with the Stepney Area Team.

• Provide administrative support to the Parish and Deanery (rotas, minutes, agendas etc) in a way that releases capacity of the ministry of the Area Dean

• Processing of Area Dean’s expenses.

Finance 

• Support the parish finance processes where required.

The postholder may be required to undertake any other duties that are commensurate with the role. 

Please refer to the attached Job Description for the full details on the main responsibilities. 

Person Specification 

Essential 

• Excellent administrative skills with proven relevant experience 

• Experience of email management and electronic filing 

• Ability to innovate, initiate and maintain good and effective administrative procedures 

• Proficient user of Microsoft Office and Eventbrite with the ability to master quickly other software packages 

• Database experience   

• Good interpersonal and social skills: Good communication skills with the ability to communicate effectively in written and spoken English, and able to relate to the wider public 

• The ability to work well with others, as well as independently when required (This post will be located in a satellite office) 

• Efficient and organised with an eye for detail and an ability to anticipate what needs to be done 

• Sympathetic to the aims and ethos of the work of the Church of England 

• Be willing to turn their hand to a variety of tasks as the need arises 

• Good judgment, discretion and confidentiality 

• Self-motivated with the ability to remain calm under pressure 

• Willingness to work flexibly with occasional evening and weekend attendance required (Time off in lieu given) 

Desirable 

• Experience of running and overseeing events and courses 

Please refer to the attached Job Description for the full details on Person Specification. 

About the London Diocesan Fund 

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocesan of London comprises of c400 parishes north of the River Thames and within the M25 motorway. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people. 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

Safeguarding 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. 

Benefits of working with us 

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits: 

• Competitive remuneration package 

• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays 

• 15% employer pension contribution and salary sacrifice available 

• Death in service benefit x3 of basic gross salary 

• Enhanced maternity leave of six months full pay, after 12 months’ of employment 

• Season ticket loans of public transport 

• Access to Benenden Health Insurance 

• EAP counselling through Health Assured

• Up to £100 for eye test and contribution to spectacles

• Two additional paid days for community volunteering 

Interviews will be held on 5th November 2024.

Living Wage Foundation 

The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include Parent Action and Sponsor Refugees to add depth to the impact of Citizens UK’s work. 

The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each October ahead of Living Wage Week, our annual celebration of a growing network of over 15,000 Living Wage Employers.

The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 475,000 low paid workers. 

The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. 

Purpose 

The Living Wage Foundation has an exciting opportunity to join our dynamic team as a Senior Data and Insights Manager. The role will strengthen network-facing resources and support in a data-driven way, devising and implementing measures to drive membership growth and enhance membership satisfaction. This would include collaborating on research and analysis, translating insights into recommendations to support decision-making, and developing membership content available through to our network. 

The Senior Manager would actively promote greater engagement with our network, demonstrating a commitment to identifying and removing barriers to ensure all members can access the benefits of accreditation. Working under the Head of Operations and Insight, the Senior Manager will need to have excellent data collection and analysis skills, and an ability to translate that analysis into actions for the Living Wage Foundation through strong communication skills. They will also need to be able to build relationships with senior stakeholders, maximising our impact through the development of our membership offer to the Living Wage network. The suitable candidate will be detail-oriented, proactive, and able to collaborate effectively across the Living Wage Foundation and Citizens UK teams.

Main Responsibilities 

Build and manage projects, and achieve work targets effectively 

• Manage the development and continual improvement of membership services with evidence-based and user-centred design, ensuring network can access benefits. 

• Work collaboratively across the LWF to ensure our membership services offer is joined up and avoids duplication. Focus on working with events, communications, and the membership team.

• Implement processes and mechanisms for evaluating member-facing services and events and champion the use of these findings to guide future work.

• Initiate design and delivery of regular employer network surveys and prepare regular internal analysis and reporting. 

• Work with Research team to conduct regular quantitative network composition analysis and reporting of the Living Wage network, and establish clear ways to present this analysis internally and externally to inform strategic decisions. 

Learning, expertise and inclusion 

• Act as a learning facilitator, providing direct support and training to upskill colleagues across the Foundation to ensure consistency and collaborative working through disseminating good practice and shared learning.

• Oversee the production of membership resources both to promote membership services and as part of them.

• Monitor the business activity of key external and network organisations delivering membership services, analysing relevant performance data and research. 

• Undertake relevant training opportunities that will increase the Foundation’s capability to deliver outstanding membership services. 

• Display awareness of DEI issues, and demonstrate understanding of impact on network data and insights analysis, and membership offer.

Develop and manage external relationships 

• Identify and proactively develop relationships with external research and evaluation partners to develop and refine analysis approach. 

• Provide opportunities for network to give feedback and feel listened to. Act as a conduit for members, giving them a collective voice within the Living Wage Foundation. 

• Manage a diverse range of senior stakeholder relationships related to improving membership services and intelligence, and attending relevant industry events. 

Communications 

• Contribute to and, where required, lead network-facing events and other meetings related to membership offer and network insights. 

• Use appropriate channels to regularly disseminate impact analysis and membership development findings across all levels of the Foundation, ensuring consistency in developing events, resources and support. 

• Collaborate with the Communications Team to act on employer insights and feedback and develop targeted communications promoting our membership offer and our expertise on good work.

Develop and manage internal relationships 

• Coordinate the Foundation team to establish and implement fit-for-purpose objectives, impact monitoring metrics and evaluation frameworks. 

• Support colleagues to systematically test, evaluate and increase impact. 

• Work across the team to understand and support research and intelligence needs around Living Wage accreditation and the diversification of the Foundation’s work. 

Generate income and resources 

• Support the design and carrying out of evaluations of the Foundation’s programmes to build the evidence base on the benefits of the Living Wage to workers, businesses and society. 

• Manage systemic approach to recording network intelligence and insights, and regularly analyse data to inform the development of policy positions, new project development and membership offer. 

Contribute towards the achievement of Citizens UK and Living Wage Foundation strategic objectives 

• Ensure consistent, useful and robust data is collected to inform internal strategic decision-making. 

• Ensure membership services offer meets our strategic objectives 

• Responsibility for developing and implementing agreed areas of the Living Wage Foundation and Citizens UK work plan. 

• Work collaboratively with the Foundation team and across Citizens UK to drive results that will benefit our network and stakeholders. 

  Person Specification

(REQUIREMENTS ESSENTIAL = E, DESIRABLE = D)

EXPERIENCE AND QUALIFICATIONS

Proven, comprehensive experience in a project management role, with a focus on analysis/monitoring and evaluation (E)

Experience of building and managing successful relationships and partnerships with businesses and other stakeholders (E)

A proven track record of delivering and reporting against targets and on budgets (E)

Experience of coordinating the work of colleagues across multiple teams to deliver significant projects (E)

Degree or equivalent professional qualification or experience (D)

Experience of managing and developing Salesforce or similar databases (E)

Outstanding communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (D)

KEY SKILLS AND KNOWLEDGE

Excellent interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)

Strong monitoring and evaluation skills and the ability to interpret results to adapt strategy (E)

Ability to act on own initiative to introduce and develop new projects and processes (E)

Demonstrable ability to identify new opportunities for growth (E)

Proven computer literacy to include MS Office and database software (E)

Understanding of the policy and campaign landscape in the UK (D)

A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)

PERSONAL ATTRIBUTES

A strong commitment to the Living Wage campaign and values of Citizens UK (E)

About the Application Process

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

Interviews will take place on 23rd-25th October (subject to change).

Want to find out more about us and the role?

If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.

Join us for a 45-minute lunchtime webinar to learn more about working at the Living Wage Foundation/Citizens UK. Anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them. The webinar has been set up so we cannot see personal details of attendees, and the Q&A function can be set by attendees to ask questions anonymously.

Are you a people person with an analytical mind? Do you have data and income processing experience? If so, this is the perfect role for you.

Salary: £31,410-£34,000 (FTE) per annum, depending on experience

Hours: 35 hrs FTE

Place of work: Hybrid/Flexible/Hatfield (minimum of 2 days per week in the office)

Join Our Team!

We are looking for someone who is passionate about making a difference to the lives of the Crohn’s & Colitis community. You would be joining an experienced and friendly team and you will help provide excellent customer experience to our supporters through building excellent relationships via a variety of communication channels.

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ongoing ambitious plans, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview

As a member of the Supporter Engagement Team no two days will be the same. You will be essential in helping us improve the lives of those living with Crohn's and Colitis by offering fantastic supporter service and ensuring our members and fundraisers feel valued and keen to continue to support!

The Supporter Engagement Officer plays a pivotal role in achieving this. By taking a lead in the day to day management of the income processing and membership arm of the team ensuring all income is processed quickly and accurately and supporters are thanked efficiently.

About You

You will have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner.

You will be experienced in supervising staff or volunteers and be an effective and approachable networker with a proved track record of building excellent relations with all stakeholders, using high levels of tact and sensitivity when needed.

You'll need strong written and verbal skills and the ability to adapt your style depending on the audience. You'll also be effective at managing challenging situations and competing priorities.

You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required. 

You will also have experience of working with databases to produce reports and insights, as well as the managing the handling of cash and finance processes.

Experience of Microsoft office is essential, as well as high levels of accuracy and attention to detail.

If you are committed to our values of ambition, compassion and team-working and like the sound of our role, then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion. Most importantly you will be people focused, and passionate about achieving our vision and mission, by making a difference to those living with Crohn’s and Colitis.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

How to apply

If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Natalie Wood, Supporter Engagement Manager.

Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.

Closing date: Monday 28th October 2024 – 9am

Please note: no applications will move forward within the recruiting process without a supporting statement.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales

About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role
Here for You is Breast Cancer Now’s personalised referral route to all of our services. 
There are 2 roles, both of which are responsible for making initial and follow up calls to primary and secondary breast cancer patients. 
We’re expanding our team due to demand and to continue to  ensure patients get calls within service level agreements. And to provide timely and trusted information and support to people diagnosed with breast cancer. This involves responding to safeguarding issues, collecting data, and deliver excellent information on the phone. 
The role also involves collaborating with colleagues focusing on the Here for You expansion and integration, as well as working with colleagues across the primary services, secondary services and personalised support services. The role also liaises with our Helpline team.

About you 
For both of these roles, we’re looking for enthusiasm and people with strong communication skills (especially on the phone) and who have experience of working in a fast-paced and people-facing environment. The right candidates will provide quality phone calls and be willing to adapt and innovate. We’re looking for team players, who understand the importance of co-production and who are motivated by providing information to breast cancer patients. You’ll bring excellent verbal and written communication skills and thrive on creating an inclusive work environment and working across multiple teams.

Job description and benefits
Please download the job description and our attractive benefits package.

These roles can be primarily based in either our London or Sheffield office. 
Our hybrid working model allows you to work up to 3 days per week at home.   

When applying 
We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please email the Recruitment Team.

Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: Thursday 31 October 2024 at 09:00am
Interview date: Thursday 7 November or Friday 8 November 2024

About Us
At Applied Microbiology International we fundamentally believe that global challenges need to be solved by global, interdisciplinary experts. We are the oldest microbiology society in the UK and with more than half of our membership outside the UK, we are truly global, serving microbiologists based in universities, private industry and research institutes around the world. We publish an industry-leading magazine, The Microbiologist, and in partnership with Oxford University Press, we publish three internationally acclaimed journals.

AMI has been recognised in The Sunday Times Best Places to Work 2024, being acknowledged as one of the happiest places to work in the UK. The Sunday Times Best Places to Work recognises and celebrates the best employers in the UK based on feedback from employees and an independent assessment of workplace culture, leadership, and employee engagement and wellbeing.

About You
The post-holder will provide key support to the Policy and Diversity Manager to achieve the policy objectives set out in AMI’s strategic plan; ensuring AMI’s community are engaged on key areas of policy and aware of relevant policy developments by contributing to the AMI newsletter, website, The Microbiologist magazine, social media, other digital platforms and networking events. They would also ensure that all activities under this remit are delivered to an excellent standard, and in line with AMI’s strategy.

Candidates will have knowledge of policy structures relevant to science and technology along with excellent research and analytical skills, and the ability to grasp unfamiliar subjects and report as concise recommendations. They will have strong communications skills to communicate with a wide-ranging audience.

Closing date: 25th October 2024

Only shortlisted candidates will be contacted

Please note that this role will be remote, and interviews will be virtual.

For more information, please visit our website

Please send your CV and Cover Letter via the button below. Please DO NOT include your personal information i.e. name and contact details in your CV and Cover Letter. *To ensure the vacancy can be recruited in a timely manner, early application is advisable.

This is because AMI is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We offer a range of family friendly, inclusive employment policies to support staff from different backgrounds.

AMI takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

“We are interested in every qualified candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

Job Title: Major Donor Manager

Responsible to: Senior Fundraising Manager

Salary: £38,000 - £42,000

Location: USPG, 5 Trinity Street, London, SE1 1DB - Flexible working available - a minimum of two days working in the London office, currently Mondays and Wednesdays.

Hours of work: Full time 5 days per week (35 hours per week) with a minimum of 2 days per week in the office. Very occasional work outside normal working hours with time off in lieu.

The package also includes
•   8% employer pension contribution 
•   25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas week
•   Season Ticket Loan

About USPG
USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.

About the Role
Reporting to the Senior Fundraising Manager, the Major Donor Manager sits within the Communications, Engagement and Fundraising team. 

The role involves developing plans that feed into the USPG fundraising strategy to increase engagement from high net worth individuals and cultivating new high value donors. Managing the major donor income and expenditure budgets, ensuring all activity meets income targets and expenditure remains on budget. Developing and managing a pipeline of donors to approach and build relationships, securing high value (5 and 6 figure) gifts. Hosting meetings, presentations and special events to network with high value donors and cultivate new relationships.

This is a really exciting opportunity to develop and deliver a new major donor programme as well as working with our Global Mission team on developing the case for support and impact reporting.

About You 

You are a confident, passionate fundraiser and relationship manager with the proven ability to motivate and inspire others to give. You have experience of implementing fundraising plans, developing a pipeline of high value donors and securing high value (5 and 6 figure) gifts. You are pro-active and self-sufficient, equally comfortable working alone or as part of a team to achieve shared goals. You are target driven with a hands-on approach, adapting as necessary to carry out a range of tasks from writing proposals, managing events and researching prospective donors. 

You are highly personable, with the ability to engage supporters and stakeholders with diplomacy and persuasiveness. An excellent communicator with strong writing skills and the ability to adapt to different audiences, you will be comfortable working closely with senior leadership, trustees and influencers to unlock peer connections and leverage new support. You are enthusiastic about collaborating with others across the organisation and enjoy working in an innovative creative environment.

How to Apply

Please visit the Current Vacancies section on our website and complete the application form and equal opportunities form. Please send both completed forms to Natasha Bourne.

Schools’ Project Officer Coordinator (4-5 days per week)

Do you want to have a significant impact on the personal development of 17-year-olds in state schools across London?

Who we are

We are a small, lively and expanding charity promoting the personal development of young people in partner schools, through challenging activities that they design, plan and finally undertake adult free. We invite students (usually in groups) to develop their own challenges, something they want to do but which is well outside their ‘comfort zones’ and to be responsible for every stage of them: we provide planning support, risk management, and expenses funding. Our award winners have climbed the highest UK peaks, cycled to Paris, performed plays at school, harnessed green power via a bike, among many other imaginative and ambitious projects.   

Who we are looking for

We are looking for an energetic, talented and reliable candidate to coordinate our schools’ outreach team, inspiring high-quality applications for funding from Year 12s. We are at an exciting stage of growth, now in 20% of London schools, so there is great scope to shape our strategic direction, including cultivating our alumni network of previous award winners.  We are looking for competent leader, ideally with experience of risk and physical challenge, and strong administrative skills, who is comfortable working with schools. He/she will be keen to work with a growing charity, and to support young people usually with a poverty of experience and opportunity.

The post is up to 4-5 days per week, based in Southwark, with frequent travel to schools across London. The salary is £30,000 – £35,000 pa pro rata depending on experience. Flexible working considered.

Applications by 23 October 2024. Please see attached JD/PS for details.  

See our homepage website for student reports, and more about us

Community Fundraising Officer (South)

Full time - 35 hours per week, part time and flexible hours considered after successful 
completion of probationary period
Location – Hybrid Working with a minimum of one day a week working from Head Office 

Join our friendly team
We have an exciting opportunity for a Community Fundraising Officer based in London.
We offer hybrid working with a minimum of one day per week at our London Head Office 
(close to Liverpool Street, Moorgate and Old Street stations).

Our charity
The Sick Children’s Trust is the charity that provides a welcoming ‘Home from Home’ 
where families with a sick child in hospital can stay. But we’re more than bricks and mortar, 
our friendly, caring staff are there to support families when they really need it. 
Hospital can be a lonely and scary place for anyone, but especially a child. Providing 
around 3,500 families a year with somewhere to stay together just minutes from the 
hospital means that they can be by their sick child’s side and have one less thing to worry 
about.

The role 
This is a wide-ranging community fundraising role. Activities include supporting family 
fundraising and third-party events in the south such as The Royal Parks Half Marathon and 
The Brighton Marathon. You will be required to forge, develop and grow new and existing 
fundraising opportunities and relationships with local businesses, community organisations 
and schools.
Key to this, is the provision of a sensitive and effective supporter journey for new and 
existing supporters.
Also, you will work collaboratively with the fundraising department and the 
communications and marketing team to ensure effective integration of campaigns and 
activities.
You will actively cultivate and recruit new and existing supporters and volunteers to 
participate in a range of third-party events and support the organisation. 
You will lead on Supermarket charitable schemes, including research, support with copy 
and applications to reach targets set for this area of income.
 
About you 
Ideally you have successful community fundraising experience including provision of a good 
supporter journey.
You will have strong interpersonal and communication skills. You will equally be as 
comfortable supporting families who stay with us who want to fundraise, as you are 
presenting to a room full of students, or potential volunteers.
You have good organisational skills and are comfortable working to objectives and targets. 
You are able to work with a level of autonomy and innovation to develop your fundraising 
portfolio and to increase our profile particularly in the areas close to our houses.
Ultimately this is a great role for anyone who loves community fundraising and 
understands that no two days are the same.
An enhanced DBS check for this role is required.
This is a great opportunity and we are reviewing applications as we receive them, so early 
application is advised.

The recruitment pack will provide you with more information about the role. If this role 
sounds like something you will excel in, we’d love to hear from you. 
To apply please complete the questions  and submit your CV with a covering 
letter demonstrating how you meet the criteria set out in the job description and person 
specification 

Closing date: Thursday 31 October 2024

Vacancy Reference Number:

WCM/COMMS/FR/UK-R1

Position title:

Website Content Manager

Reports to:

Head of Digital

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

OR

Muslim Hands UK, 595-597 Commercial Road, London, E1 0HJ.

OR

Remote / Hybrid

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £39,500.00 per annum (commensurate with experience)

Terms of Employment:

12-Months’ Fixed-Term Contract (subject to successfully completing a 6-Month Probationary Period, Contract is extendable and renewable subject to performance)

Application Process & Closing Date:

Please send an introductory email detailing why feel you are most suitable for the role along with your up-to-date CV by no later than 4th November 2024.

Ensure the Vacancy Reference Code is added within the Subject line of the Application Email. 

Approx. Interview & Role Commencement Date(s):

Interviews: ASAP – as and when we find a suitable applicant

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, Team Link, MS Teams, and Skype post successful submission of your application.

Job purpose:

The Website Content Manager will lead on the content strategy for our new and improved website - delivering engaging content which inspires our audiences to take action from praying to donating in order for Muslim Hands to continue it’s lifesaving work. The Website Manager will have oversight of all pages, from blogs to appeals, responsible for optimising our each for SEO and CRO.

Main responsibilities:

• Produce and publish new pages from appeals to blogs in line with the organisation’s needs – this includes copywriting and liaising with designers for creative.
• Create and deliver the website content strategy inline with our key fundraising touchpoints – delivering an approach which puts the audience at the centre of our plans.
• Lead on our SEO strategy in partnership with our agency to deliver SEO audits, SEO driven blogs and to improve our overall website ranking.
• Lead on creating and delivering our conversion rate optimisation strategy.
• Deliver a test plan of website content which optimises the user experience.
• Create, update and audit website pages in line with the orgs needs. Including copy, creative, landing pages, functions, journeys in line with our brand guidelines.
• Work closely with the external developers to suggest new features we’d like to test in terms of the site’s functionality.
• Communicate website updates to the wider organisation.
• Lead on reporting for organic search, SEO and CRO metrics on a weekly and monthly basis – sharing with SLT.
• Work closely with the digital marketing team to provide optimal user journeys to improve our fundraising and retention efforts.
• AOB the organisation sees fit for the role.

Person specification:

• A strategic thinker who will problem solve to deliver the website strategy.
• Project and time management skills including ability to implement test strategies.
• Proficient communicator with internal and external stakeholders. 
• Experience working in an agile fundraising environment and collaborating across multiple teams with strong stakeholder management skills.
• Detail orientated to provide complete and accurate content, some of which may need regular updating.
• Strong copywriter and storyteller.
• Previous Umbraco experience.
• Experience of SEO and SEM.
• Data driven and comfortable digging into analytics of website metrics.
• Experience working in a fundraising role.

Additional Requirements:

• Travel: Occasional travel may be required for meetings or events.
• Flexibility: Willingness to work outside of normal business hours when necessary:
• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:
  • Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
  • Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

Deadline for applications is 4th November 2024 however Muslim Hands reserves the right to end the application procedure early should the right candidate(s) be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Other Information:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2030.

Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.

£50,000 per annum

Fixed Term - until 19 December 2025

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as the Senior Events and Special Projects Manager for Soccer Aid for UNICEF, leading on the strategic planning and delivery of multiple high-value activations and bespoke events, each driving income for Soccer Aid for UNICEF.

You will work closely with teams across UNICEF UK and external partners to plan and deliver activations such as celebrity challenge events, third-party fundraising gala, and to manage key partnerships with Foundations supporting the campaign via match funding or significant contributions.

The role requires a strategic approach, strong attention to detail and excellent project management skills, with the ability to thrive in a fast-paced environment. This is a collaborative role working with multiple colleagues to unlock fundraising opportunities and to deliver excellent supporter journeys and experiences, maximising income and impact for children.

Act now and visit the website via the apply button to apply online.

Closing date: 5pm, Thursday 24 October 2024.

Interview date: Wednesday 6 November 2024 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

General Statement of Duties:

To significantly increase the hospital’s voluntary income (primarily unrestricted) through the development and management of mid-value fundraising appeals, stewarding mid-level donors, regular donors, and fundraising committees with some event support.

The success of this role will be dependent on developing excellent relationships with our fundraising committees and regular donors. This role will work in conjunction with a small, dedicated team in London to provide fundraising, communications, and events support to two dedicated community fundraising groups.

Key Criteria for success:

· Develop excellent working relationships with Hospital’s fundraising committees, and in-aid of supporters.

· Provide finance, event, admin, and communications support to our committees.

· Represent SJEHG externally at community events, St John activities, and committee organised events.

· Work under the supervision of the Executive Head of UK Office on developing and implementing detailed planning and milestones for the key objectives of the fundraising plan relating to mid-value appeals.

Main responsibilities:

· Manage the key relationships with the Guild fundraising committee and the SOA fundraising committee including communication, administration, and event support. One day per week will be set aside by the post holder to conduct and manage Guild responsibilities and tasks.

· Manage the key relationship with the Knights Templar sub-groups, and the County Priory Groups across the UK.

· Represent SJEHG externally at community events and in aid of fundraising activities.

· Establish and manage excellent client care for all relevant donors. Ensure that timely, effective, appropriate acknowledgement and recognition of gifts are provided to the donors.

· To be responsible for ensuring electronic records are up-to-date and accurate.

· To devise, implement and manage an effective regular giving strategy, under the supervision of the Executive Head of UK Office, with the aim of growing regular giving income, and undertake monitoring and evaluation.

· To steward the mid-level donors (£500 to £4999), ensuring the highest possible levels of donor care.

· To work in partnership with colleagues to identify individual donors that could be cultivated and moved to the major gift team.

· Assist colleagues with the content for the Jerusalem Scene newsletter

· To work under the supervision of the Executive Head of UK Office to develop appropriate income targets and expenditure budgets relating to committees, individual donors, and appeals.

· Manage Shopify store online and Merchandise management. Fulfilling orders and using the opportunity to steward donors.

· Thanking and stewarding donors within the remit (under £10,000).

· Work with the Jerusalem team as appropriate.

General Responsibilities:

1. All staff are expected to report for work on time and fulfil their hours of duty, from time to time some flexibility may be required to meet the needs of the job and this may be outside regular hours of work.

2. Staff of the Hospital Group who do not have a uniform are expected to wear appropriate business dress. Jeans are not considered appropriate attire.

3. Smoking is only permitted in the designated smoking areas and only during official break periods.

4. All staff will abide by confidentiality rules and will not disclose any information on the workings of the Hospital Group, the staff or patients, except in certain circumstances where express permission is given as per the Confidentiality Policy.

5. Staff are expected to always comply with the requirements of Health and Safety regulations and to take responsibility for the health and safety and welfare of others in the working environment, ensuring that agreed safety procedures are carried out to maintain a safe environment.

6. The Hospital Group is committed to equality and all staff are expected to treat colleagues, and visitors with dignity and respect, regardless of their ethnic background, religion, race, gender, age or sexual orientation.

7. All staff are expected to familiarise themselves with the requirements of the Hospital Group policies and procedures for staff.

8. All appointments are subject to pre-employment health screening.

9. The job description gives a general outline of the duties of the position and is not intended to be an inflexible or finite list of tasks. It may be varied, from time to time, after consultation with the member of staff.

10. Any other duties as designated by your manager, and which are commensurate with the grade.

Person Specification:

Essential

· Excellent verbal and written communication skills.

· Excellent influencing skills – able to use tact and diplomacy to develop effective working relationships both internally and externally.

· Proven experience in community and events fundraising.

· Demonstrable record of building trusted, long-term relationships with fundraising volunteers.

· Commitment to the highest standards of volunteer and supporter care.

· Demonstrate record of achieving income targets.

· Highly motivated with the ability to take the initiative on implementing and advancing committee plans.

· Excellent time management and organisational skills with the ability to prioritise work, handle conflicting demands, and meet tight deadlines.

· Excellent attention to detail.

· High degree of computer literacy including the ability to use word-processing, spreadsheet, email.

· Familiar with donor databases with an understanding of data analysis, queries and reports.

· Commitment to team working and sharing the department responsibilities.

· Ability to work flexible hours, including occasional weekend and evening work at events.

· Commitment to the mission and values of St John of Jerusalem Eye Hospital.

Desirable

· Proven experience of raising funds in the healthcare/medical research arena.

· Experience of raising funds for overseas work.

· Familiar with Raisers Edge database.

· Institute of Direct Marketing diploma or equivalent fundraising qualification.

· Events management experience.